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SatDOCK Manual - Global Telesat Communications
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1. Example AT IPR 5 0 This will set the baud rate to 9600 bps with autobaud disabled and will take effect immediately 40 SatDOCK G 9555 Installation amp User Manual Iridium 9555 Display Definitions Display Status indicators and Icons The following icons will appear in your 9555 handset display to provide you with various information about the phone s activity Main Screen Components Message Icons C Indicates keypad 1 Indicates a message is locked has been received Signal Tiii EI Battery Strength iridium strength Registered Network SIM status Real Time Date Left and right soft key functions Menu Components Menu Title Black bar scrolls up and down when using the 2 way Memory Status navi key Hates Select Back rt Menu Options Arrow Indicates to scroll up or down for additional options Left and right soft key functions 41 C OBEA 42 Power On Messages Once your phone is powered on you may see MESSAGE DESCRIPTION Your phone is attempting to establish communications with the satellite network Searching Registering Your phone is registering with the network When the process is complete you will see Registered Check Signal Your phone is unable to establish registration with the satellite network Move to a location with a clear unobstructed view of the sky Invalid Account Contact your servic
2. NOTE When the 9555 is docked in the SatDOCK G 9555 cradle DO NOT use the USB port on the side of the 9555 Please use the provided USB port on the underside bottom of the cradle to ensure correct SatDOCK G 9555 synchronization and operation Mini USB Data Port To connect a PC laptop to the SatDOCK G 9555 bottom mini USB port you will require a mini USB B to USB A data cable This cable is included in your original 9555 package 38 SatDOCK G 9555 Installation amp User Manual USB Driver Installation The SatDOCK G 9555 USB data port requires an interface driver to be installed on the user s computer prior to undertaking data communication This driver supports the following operating systems Windows XP SP3 or above amp Windows Vista 7 You can download the Windows driver for the SatDOCK G 9555 from http www beamcommunications com support 9555sdg Please note that Iridium only supplies Direct Internet 3 software for the Microsoft Windows based operating system After the driver is successfully installed two new serial ports should appear in the Ports COM amp LPT section of the Windows Device Manager as shown below Bm de Yd m ff amp Gu a Tarts Caren 3 Deer r Gam Dk rur iy Thay ma zm Dee dete EB Plopps chuk conerolees Mg Human nimike Dances vo OE ATAJAT AF a eer Tue ipods i j Pera awe ores Cece k di Montant Mp luteo epe E Ports FOSC LT I Beam USB Applcason Port COMI
3. amp User Manual Persons with pacemakers o Should ALWAYS keep the phone more than six inches from their pacemaker when phone is turned ON o Should turn the phone OFF immediately if you have any reason to suspect interference is taking place Other Medical Devices If you use any other personal medical device consult the manufacturer of your device to determine if it is adequately shielded from external RF energy Your physician may be able to assist you in obtaining this information Turn your phone OFF in health care facilities when any regulations posted in these areas instruct you to do so Hospitals or health care facilities may be using equipment that could be sensitive to external RF energy Vehicles RF signals may affect improperly installed or inadequately shielded electronic systems in motor vehicles Check with the manufacturer or its representative regarding your vehicle You should also consult the manufacturer of any equipment that has been added to your vehicle Performance of electronically controlled brake and or guidance systems can under certain unique conditions be subject to interference by mobile radio operation Although the transceiver exceeds all requirements regarding RF emissions you should mount the transceiver as far as possible from the guidance system and or braking modulator box usually located in the trunk to minimize any interference Posted Facilities Turn your phone OFF in any facili
4. charging When the 9555 handset is inserted into the SatDOCK please wait for about 100 seconds for the charging to start If the 9555 battery is full the 9555 handset will stop the SatDOCK charging the battery If the temperature of the 9555 battery has exceeded 40 C the 9555 handset will stop the SatDOCK charging the battery For this reason if the ambient temperature is close to 40 C no charging will occur due to the safety requirement for charging Lithium lon type battery The 9555 handset is docked in the SatDOCK and is currently being charged However the charging process is not consistent and seems to keep turning ON and OFF This is normal for SatDOCK The SatDOCK uses a pulse charging mechanism 40 minutes ON and 20 minutes OFF to provide charging power to the 9555 handset This mechanism allows the 9555 battery to be charged over a longer period but minimise the chance of the battery entering the over temperature state as charging will cause the battery to heat up The 9555 handset is docked in the SatDOCK and seems to turn off about 20 minutes after the vehicle s ignition is switched off OR the key is removed This is normal for SatDOCK If the SatDOCK needs to stay on while the ignition is off please wire the YELLOW accessory input on the SatDOCK cable loom to a constant power source in the vehicle e g 12 24VDC Check if the Ring Mute LED is illustrating RED If so the mute function is enabled Press the Ring
5. f Beam EB Cuts Poet JCDIMT d Puce LOW naund video anc gem Trypaea q amp i Direct nm ruth 1 d Lyte eser Lisa eral Fie corre Please use the USB Data port for data communication The USB Application port is used for SatDOCK G 9555 configuration via the SDMS 39 C OBEA AT Commands When utilizing the USB data communication port the SatDOCK G 9555 cannot activate AT commands that could interrupt the SatDOCK G 9555 s synchronization with the 9555 handset Therefore the SatDOCK G 9555 will block or limit AT commands that could cause any adverse effects to the functional operation of the cradle Please refer to the Iridium ISU AT Command Reference document for more details on the AT commands supported by Iridium www beamcommunications com support 9555sdg The document is located under common resources then Iridium AT command guide And can be downloaded for your convenience The following AT commands are affected AT COMMAND CRADLE LIMITATION DEFAULT STATUS AT IPR Auto baud is permanently disabled with the default baud rate set to 19200 Echo is on permanently enabled AT amp Cn Eb DCD is forced on at all times ATQ1 1 ISU responses are not sent to the DTE AT amp FO o Blocked AT amp W1 E Blocked AT amp Yn E Blocked Setting the Baud Rate If you wish to access the serial port at a different baud rate please issue the following AT command AT IPR rate lt autobaud gt
6. 20 minutes By turning off the charging for some time it allows the 9555 battery to cool down and during the OFF period if the temperature drops below a pre defined level default 28 degreeC the SatDOCK G 9555 will immediately turn on the charging power before the OFF timer expires The charging ON OFF and temperature level are configurable via the SDMS 27 C OBEA Placing Voice Calls Hands Free Phone Call Mobile Originating 1 Dial the number using the full country codes on the 9555 handset keypad whilst docked or the Intelligent handset keypad if connected Press the GREEN key or OK on Intelligent handset to start the connection 2 Beeps should be heard from the speaker to indicate a call is in progess A message will display on the 9555 handset to indicate the call is progressing Options A During the call you may transfer the call to the optional privacy handset by taking the privacy handset out of its cup This automatically directs the call audio to the privacy handset The Ring Mute LED on the cradle will start flashing ORANGE to indicate the privacy handset is being used To return the call back to hands free mode place the privacy handset back in its cup B During the call you may transfer the call to the optional Intelligent handset by taking the Intelligent handset out of its cup This automatically directs the call audio to the Intelligent handset The Ring Mute LED on the cradle will start f
7. lt NSBEAM iridium SatDOCK G 9555 with built in GPS Installation amp User Manual Suitable for the Iridium 9555 Portable Satellite Telephone Beam Communications Pty Ltd C OBEA BEAM SatDOCK G 9555 Installation and User Manual Product name SatDOCK G 9555 Manual revision 05 Part Number USRMAN005505 Release date April 2013 BEAM Communications Pty Ltd 8 Anzed Court Mulgrave Victoria 3170 AUSTRALIA Information furnished by BEAM Communications Pty Ltd BEAM is believed to be accurate and reliable However no responsibility is assumed by BEAM for its use or for any infringement of patents or other rights of third parties which may result from its use No license is granted by implication or otherwise under any patent or patent rights of BEAM BEAM reserves the right to change specifications at any time without notice Copyright 2012 BEAM Communications Pty Ltd All rights reserved User Information Please record your serial number here for future reference Model 9555SDG Serial no a a a a a E a a This number can be copied from the white label on the SatDOCK G 9555 Eg SG500001 SatDOCK G 9555 Installation amp User Manual BEAM Communications e lt v BEAM BEAM Communications a wholly owned subsidiary of World Reach Limited WRR listed on the Australian Stock Exchange is a world leader in design manufacture and distribution of specialized communications equip
8. microfit 14 SatDOCK G 9555 Installation amp User Manual Installation Guidelines This guide outlines the process for installing the Beam SatDOCK G 9555 in conjunction with an Iridium 9555 portable handset This kit must not be used with any other device other than the Iridium 9555 handset Only qualified personnel should install communication equipment If necessary contact the vehicle manufacturer for air bag information specific to the vehicle o Ensure that the units are protected from dirt and moisture o Select an area to mount components that do not interfere with driver or passengers seating or leg space Ensure that each mounting surface is strong enough to support the component being mounted to prevent the component from loosening over time o Mount all components securely to prevent shifting that could cause injury or could interfere with safe vehicle operation Always use the supplied mounting hardware o Leave space around the units to allow cooling and ensure there are adequate clearance for cables o Ensure the units can be easily removed Routing Cables for vehicle installations If your vehicle is equipped with wiring troughs in the doorsills use them to simplify cable installation and to provide maximum protection for the cables If wiring troughs are not available route cables according to these guidelines Route cables so they are protected from pinching sharp edges and crushin
9. system is monitored for call performance from numerous locations 24 hours a day 7 days a week in order to achieve this There are conditions that can compromise the quality of the service you may receive These include Obstructions Cabling RF Interference Obstructions The antenna must be able to see the entire sky from approximately 8 degrees above the horizon Nearby tall buildings or similar structures heavily leafed trees and mountains can all degrade performance as they block the signal between the antenna and the satellites Having a completely open view of the sky plays a very important role in maximising performance as the Iridium satellites cross the sky from North horizon to South horizon during a connected call All surrounding obstructions must be lower than the top of a fist extended at arms length and the bottom of the fist placed on the horizon Iridium performance is immune from natural environments such as clouds fog rain snow wind and smoke Cabling Using an externally mounted antenna provides an ideal solution for many applications If you have or plan to install an external antenna it is very important that the cables used meet the Iridium guidelines established for proper performance For optimal performance we recommend using the shortest length of cable and the fewest number of connectors possible RF Interference All wireless devices including satellite telephones are suscepti
10. through the Ringer Volume modes Tracking amp Alert Operations NOTE Any time there is reference to the Track button or the Track LED it is referring to the button shown below which is the same button on the front of the SatDOCK G Enable Tracking amp Alert The Tracking amp Alert function is not enabled by default and it has to be configured and enabled using the SDMS software via the mini USB connection to the SatDOCK G 9555 Various configuration options are available to the user in the SDMS The message delivery method is also set using the SDMS Please refer to the SDMS User Guide for more details on how to configure and enable the Tracking amp Alert function on the SatDOCK G 9555 32 SatDOCK G 9555 Installation amp User Manual Send Tracking Position In order to send a tracking message the following condition must be fulfilled 1 The GPS receiver has acquired enough satellite signals and navigational data to calculate a positional solution fix 2 The 9555 handset is registered with the Iridium network 3 Tracking is configured and enabled via the SDMS The Track LED will stay off if the Tracking function is disabled It will turn solid GREEN if all of the above conditions are satisfied Otherwise it will flash in GREEN if the Tracking function is enabled but no GPS fix and or Iridium registration To manually send a tracking message of the current location 1 Apply a single press to the Track but
11. to the Customer BEAM Communications will repair or replace at our option any defective product provided that our analysis and or inspection discloses that such defects developed under normal and proper use 4 This warranty does not extend to goods subjected to liquid or particulate ingress extreme humidity misuse neglect accident or improper installation or to maintenance or repair of products that have been altered or repaired by anyone except BEAM Communications unless otherwise stated in writing 5 The warranty is a return to base warranty and freight is paid by the sender 6 Acharge of USD 150 including return freight will be made for testing returned product which is not defective or is found to be defective as the result of improper use maintenance or neglect 7T BEAM Communications will not accept responsibility for any invoiced goods or services that are not covered by a BEAM Communications written purchase order Under no circumstances does BEAM Communications agree to pay for labour or other related expenses associated with the troubleshooting and or repair of our product without prior specific written authorization SatDOCK G 9555 Installation amp User Manual Information in our descriptive literature is based on product specifications that are current at the time of publication Product specifications designs and descriptive literature are subject to change as improvements are introduced Although we announce c
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13. 5 Privacy handset Phone Call Mobile Originating 1 Remove the privacy handset from its cup 2 Dial the phone number using the full country code on the 9555 keypad whilst docked Press the GREEN button 3 A beep sound should be heard from the handset and a message is displayed on the 9555 to indicate a call is in progress 4 Once the call is connected the Ring Mute LED will flash in ORANGE to indicate the privacy handset is in use 5 Press the RED key on the 9555 handset to terminate the call Privacy Handset Phone Call Mobile Terminating 1 Answer the incoming call by un cupping the privacy handset from its cup 2 Press the RED button on the DPL handset to terminate the call Intelligent Handset Phone Call Mobile Originating 1 Remove the Intelligent handset from its cup 2 Dial the phone number using the full country code on the keypad Press the OK GREEN key 3 A beep sound should be heard from the handset to indicate a call is in progress and the following message will be displayed on the 9555 handset DPL Call in Progress 4 Once the call is connected the Ring Mute LED will flash in ORANGE to indicate the Intelligent handset is in use 5 Press the RED key on the 9555 handset or the C RED key on the Intelligent handset to terminate the call Options A During call the call audio will be transferred to the hands free speaker and microphone if the Intelligent handset is returned to
14. Mute button once to disable the mute If you have previously pressed the Ring Mute button for over 1 5 seconds during the call the SatDOCK is in the Earpiece Jack mode To confirm check if the Ring Mute LED is flashing ORANGE If so press the Ring Mute button again to bring the SatDOCK back to its normal operation mode Check if the Bluetooth LED is flashing BLUE at 1 5 second on and 1 5 second off rate If so the SatDOCK is currently connected to a previously paired Bluetooth device Press the Bluetooth amp button on the SatDOCK until a beep sounds to turn off the Bluetooth If my SIM card has a pin code do need to manually unlock the SIM card every time dock my 9555 handset into the SatDOCK The user can save their SIM pin code into the SatDOCK via the SDMS Once saved the SatDOCK will automatically enter the pin code while the 9555 is inserted into the SatDOCK For additional product support BEAM Communications Pty Ltd 8 Anzed Court Mulgrave Victoria 3170 AUSTRALIA Web www beamcommunications com Info info beamcommunications com Support X support beamcommunications com Tel 61 3 8588 4500 Fax 61 3 9560 9055 49 lt SEE AF4 50 Beam Warranty Conditions BEAM Communications gives this express warranty along with extended warranty endorsements where applicable in lieu of all other warranties express or implied including without limitation warranties of merchantability and fitness for a
15. ROWN and GREEN wires either directly to the button or it can be extended for longer runs up to 45 meters This alarm loop can support multiple alarm buttons switches wired in SERIES whereby any one of these buttons will OPEN activate the loop when pressed To properly register the alarm state the loop needs to be OPEN for at least 2 seconds ie holding down the button for 2 seconds activates the alarm SatDOCK G 9555 Installation amp User Manual 5 Connect Privacy Handset Optional Extra Order The SatDOCK G 9555 provides a 4 pole 3 5mm audio socket on the rear cable loom for connection to the Beam privacy handset This provides a local handset function conveniently mounted next to the SatDOCK G 9555 cradle 1 The Privacy Handset Kit purchased ordered separately contains a mounting bracket space plate and fasteners Mount the handset cup to the mounting plate Mount the spacer plate and the mounting bracket to the rear of the SatDOCK G 9555 by using the longer screws provided with the kit The original RAM arm bracket plate is also re installed behind these plates Plug the Privacy Handset 4 pole connector into the rear cable loom Please use suitable electrical tape and or strain relief clamps where required to ensure reliable connection Bottom View po Privacy Handset mode is enabled when the handset is removed from the cup Please ensure to re dock the Privacy Han
16. a ordered as extra option 3 Connect the speaker and microphone to the SatDOCK G 9555 cradle Install the external alert button optional Connect the privacy handset ordered as extra option Connect the Intelligent handset ordered as extra option Connect the DC power cable to the SatDOCK G 9555 Configure Bluetooth optional ip m DOE DU Configure Tracking Alert optional When selecting a location for the SatDOCK G 9555 cradle consider these guidelines o Ensure that each mounting surface is strong enough to support the cradle o Allow enough room so that you can easily insert the 9555 handset into and remove it from the cradle o Ensure that the SatDOCK G 9555 is within cable distance of power and antenna connections Position the handset and cables so that it does not interfere with vehicle operation or with driver or passenger seating or leg space Ensure sufficient room is allowed for the antenna and interface cables to be routed from the rear of the SatDOCK G 9555 17 lt gt BEAM 1 Cradle Mounting The SatDOCK G 9555 is supplied with a universal RAM mount bracket that enables mounting to any flat surface vertical or horizontal within a vehicle attached on a wall or on a table as required 1 Attach one pivot base to the rear of the SatDOCK G 9555 using the M4 screws supplied Pivot base bolted on 2 Secure the second pivot base to the location you have selected for mountin
17. as per instructions Docking amp Undocking on page 25 3 If using the YELLOW accessory input wire switch the vehicle ignition to ACC or ON position The SatDOCK G 9555 will automatically power up followed by a single beep The 9555 handset will then start to initialise followed by a double 2 beep 4 Wait for the 9555 handset to register on the Iridium network 5 You are now ready to make and receive calls NOTE The 9555 handset can be removed whilst powered however the handset will turn off automatically If it is removed during a call the 9555 will attempt to remain in call as long as antenna is extended and in sky view The call may drop out during this transition and the phone may turn off 26 SatDOCK G 9555 Installation amp User Manual NOTE If the 9555 handset fails to connect with the cradle the cradle will power cycle the 9555 twice when it is docked and after that it will power down the 9555 and put it into a one minute charge mode with the Ring Mute LED flashing RED and GREEN After the one minute the cradle will try again to connect with the 9555 If it still fails the cradle will follow the above sequence however for a 10 minute duration One common cause for connection failure is a flat 9555 battery which prevents the 9555 from being turned on in the cradle The one minute and ten minute charge cycle will resurrect the battery and once the 9555 is connected with the cradle charg
18. be shown on your tracking messages and alert messages The GPS connection supports an active GPS antenna compatible with powering from a 3 3V source Install the GPS antenna in the appropriate location and then connect it to the SMA female connector on the antenna cable coming from the rear of the SatDOCK G 9555 19 20 NOTE The antenna should only be connected and disconnected to the GPS receiver when the SatDOCK G 9555 is not powered Connecting the antenna after power up can result in prolonged acquisition time 3 Connecting the External Speaker and Microphone The SatDOCK cradle comes with an external speaker and microphone for hands free operation 1 Mount the speaker in the appropriate location and ensure the lead is sufficient to reach the cradle 2 Mount the microphone about 30cm away from where you normally speak and ensure the lead is sufficent to reach the cradle By default the audio is always on the handsfree speaker and microphone unless a privacy handset a Intelligent handset or a Bluetooth audio device is enabled 4 Install External Alert Button optional SatDOCK G 9555 provides an additional cable pair from its rear cable loom known as the standard Beam alarm loop This provides a Normally CLOSED wire loop which can be used to connect to any passive type of button or relay or reed switch in which the action breaks the loop OPEN to activate the alarm state Connect the B
19. ble to RF radio frequency interference from other electronic devices This problem is more evident when numerous antennas and broadcasting devices are located within close proximity to each other 43 lt gt BEAM Symptoms of RF Interference Symptoms of RF interference often resemble those that arise when an Iridium phone is being operated with an obstructed view of the sky Some of these symptoms include erratic or no signal strength indication dropped calls or warbled or otherwise distorted voice These symptoms may be intermittent or persistent depending largely on the interference source its distance strength and frequency relative to the Iridium unit Mitigation of RF Interference Iridium Service degradation due to RF interference can be significantly improved by a Increasing the distance and moving the Iridium antenna off axis from the source of the interference and b Using an external band pass filter and an external antenna 44 SatDOCK G 9555 Installation amp User Manual Specification Summary Electrical amp Environmental Specifications POWER SPECIFICATIONS Rated Input 9 32V DC 2A max AC Power Pack 90 250V AC 50 60Hz Output 12V 45W Average Power Current Power Consumption 12V Watts External Speaker One horizontal 2 pin Microfit connector on and Microphone the cable loom for speaker and one vertical 2 pin Microfit connector for microphone Line In Out SatDOCK cradle USB Mini B 5 pi
20. docking your 9555 handset To dock the 9555 handset place the base of the 9555 handset into the seat of the SatDOCK G 9555 ensuring that the pins on the bottom of the 9555 handset line up with that on the seat of the SatDOCK G 9555 cradle Push the EJECT button located on top of the cradle and press the phone in firmly at the same time Gently pull on the handset to confirm that it is docked correctly and won t come loose Removing the 9555 When removing the 9555 handset from the SatDOCK G 9555 cradle reverse the above steps ensuring you firmly press the EJECT button on top of the SatDOCK G 9555 cradle The phone will then pop forward into your hand and can then be removed from the cradle The EJECT button requires firm force to release the phone 25 C i BEAM Preliminary Testing Prepare the Iridium 9555 Handset 1 Ensure that the 9555 Handset is running with the required compatible firmware which can be located at www beamcommunications com support 9555sd 2 Remove the rubber plug bung grommet from the rear of the 9555 Handset to reveal the antenna socket hole WARNING Ensure that the external antenna grommet at the rear of the 9555 handset is removed prior to inserting the handset into the SatDOCK G 9555 cradle Operation of the SatDOCK G 9555 Starting Up 1 Retract the antenna on the 9555 handset 2 Place the 9555 handset into the SatDOCK G 9555
21. dset when not in use 21 lt OBEA 22 6 Connect the Intelligent Handset extra option The intelligent handset provides the user with a dial pad and LCD display The Intelligent handset allows the user to make calls or send receive SMS without having access to the 9555 handset The Intelligent handset can be installed up to 30 meters using a certified Beam extension cable away from the SatDOCK G cradle The intelligent handset is enabled when it is removed from the cup However if both the intelligent and privacy handsets are enabled the privacy handset always has the higher priority 7 Connect Power Once all the components are installed apply power to the SatDOCK G 9555 via the 4 way Microfit connector using the DC power cable The DC power cable has three wires RED BLACK and YELLOW The RED and BLACK wires are used for the power connection while the YELLOW wire can be connected to a vehicle s accessories ignition or other similar circuits to control the ON OFF status of the SatDOCK G 9555 in synchronization with a vehicles operation By default the SatDOCK G 9555 will stay on for 20 minutes after this input is switched off and if a call is in progress while this occurs the SatDOCK G 9555 will stay on for 20 minutes after the call is terminated Please follow the steps below to connect the DC power cable to the vehicle battery power and the SatDOCK G 9555 1 Connect the 4 way Microfit connect
22. e 9555 handset is not turned on and the SatDOCK doesn t seem to have power A Press the Ring Mute button and you should hear a beep If not the SatDOCK is either not being powered up or is in the SLEEP mode Make sure the 9555 is docked correctly Refer to the section Docking amp Undocking 9555 Handset for more details Disconnect the power cable and check if there is voltage on the power cable Make sure that the power cable is connected properly to the 4 way Microfit connector on the SatDOCK cable loom It is possible to plug the power cable into the Microfit connector in the wrong way by force If applicable check the position of the vehicle ignition or accessory output It should be in the ON position Otherwise the SatDOCK may be in the SLEEP mode The 9555 handset is docked into the SatDOCK but it fails to register with the Iridium network view Refer to the Assuring Quality of Iridium Service section for more details Check if there is a valid SIM card in the 9555 handset Remove the 9555 handset from the SatDOCK and test it on its own Make sure the 9555 is docked correctly Refer to the section Docking amp Undocking 9555 Handset for more details A Check the Iridium antenna connector on the cable loom is properly connected to the external antenna Check the external antenna is installed properly with clear sky Q3 The 9555 handset in the SatDOCK keeps re booting about every 20 minutes A Pleas
23. e check if the 9555 handset is registered with the Iridium network If the SatDOCK detects that the 9555 handset is not registered with the network it will try to re boot the 9555 handset every 20 minutes by default Refer to the question 2 to fix the registration issue Q4 The 9555 handset is docked into the SatDOCK It keeps being turned on and off by the SatDOCK then eventually turns off and stays off The Ring Mute LED starts to flash in GREEN and RED A This is generally caused by a very flat 9555 battery or bad contacts between the 9555 bottom connector and the SatDOCK base connector It indicates that the SatDOCK has trouble communicating with the 9555 handset Please try the following While the Ring Mute LED is flashing in GREEN and RED the methods to recovery SatDOCK is actually in the CHARGE mode charging the 9555 handset battery If this is caused by a flat battery the SatDOCK will automatically recover in either 1 minute or 10 minutes If the battery is not flat please remove the 9555 handset from the SatDOCK and clean its bottom connector Also check the SatDOCK base connector and make sure there are no damaged pins on this connector Re dock the 9555 into the SatDOCK SatDOCK G 9555 Installation amp User Manual The 9555 handset is inserted into the SatDOCK The battery indicator on the 9555 handset does not show that the battery is being charged There are a number of reasons which could stop the 9555 battery
24. e provider Enter Phone Your phone was locked after the last use Unlock Code Enter your four digit unlock code and press OK to proceed Enter the four to eight digit SIM card PIN code provided by your service provider and press OK to proceed Insert Card Power off your phone make sure your SIM card is inserted completely and then power your phone on again Check Card The SIM card is damaged or inserted the wrong way Blocked If the SIM card PIN code is incorrectly entered three times in a row your phone becomes blocked Use 05 to proceed to enter the PUK code Contact your service provider for further details Blocked If the SIM card PIN2 code is incorrectly entered three times in a row some features e g Fixed dialling become blocked Contact your service provider for further details Bad Card See Your SIM card has been damaged or Supplier incorrectly issued Contact your Service Provider for information Busy Try Later The phone is unable to access the OR Please Try network Try again in a few minutes Later Restricted Area The phone is unable to access the network Move to an area where calls are allowed Redial Press OK to redial the number automatically SatDOCK G 9555 Installation amp User Manual Assuring Guality of Iridium Service Iridium is committed to providing subscribers around the world with consistent reliable quality voice and data access all day every day The Iridium satellite
25. er lead s directly to the negative pole of the battery you may optionally insert a 10 amp fuse not included into the ground OV line Failure to insert a fuse can cause equipment to overheat IF a wiring fault exists Many parts of a vehicle can produce electrical noise that interferes with the electrical radio system operation The ignition system is the most common source of electrical noise interference Before you begin installation ensure that the ignition wiring and connections to the vehicle battery are in good working condition o Verify that low resistance connections are present between the battery negative terminal the vehicle chassis and the engine block All wire connections should be clean and tight At 13 6 volts the SatDOCK G 9555 cradle draws a maximum of 1 amp current Please ensure that the vehicle s battery and alternator have sufficient current capacity to deliver at least 1 amp more than the maximum current that may be required by the vehicle and its other accessories WARNING Do not connect the SatDOCK G 9555 interface power cable to power the unit until the full installation is completed SatDOCK G 9555 Installation amp User Manual Installation Procedure Installing the SatDOCK G 9555 Cradle Install the components in the following order More detailed instructions can be found in the sections following 1 Mount the SatDOCK G 9555 cradle 2 Install the external Iridium and or GPS antenn
26. f IEC60950 All connectors must only be connected to equipment ports which comply with the Safety Extra Low Voltage SELV requirements of IEC60950 Safety SatDOCK G 9555 Installation amp User Manual WARNING POTENTIALLY EXPLOSIVE ATMOSPHERES Turn your phone OFF and DO NOT remove your battery or remove the 9555 handset from the cradle when you are in any area with a potentially explosive atmosphere Obey all signs and instructions Sparks from your battery in such areas could cause an explosion or fire resulting in bodily injury or even death Areas with a potentially explosive atmosphere are often but not always clearly marked They include but are not limited to fuelling areas such as gasoline stations below deck on boats fuel or chemical transfer or storage facilities areas where fuel odors are present for example if a gas propane leak occurs in a car or home areas where the air contains chemicals or particles such as grain dust or metal powders any other area where you normally would be advised to turn off your vehicle engine Iridium Transceiver 9555 Your 9555 handset is a low power radio transmitter and receiver When it is ON it receives and also sends out radio frequency RF signals NOTE Refer to Iridium 9555 Phone Manual for additional Information The Iridium 9555 handset has an in built Iridium transceiver which is designed to be used with an e
27. formation INTERFERENCE All wireless phones may get interference which could affect performance RECORD Write details of your unit for easy reference when required Ideal when troubleshooting Terminology TERM DESCRIPTION Windows Install Mobile Describes a call initiated by the SatDOCK G 9555 Originating Mobile Describes an incoming call being answered by the Terminating SatDOCK G 9555 9555 The Iridium 9555 Satellite Telephone The symbol mark and logos are owned by the respective companies of which the symbol follows Any use of such marks by Beam Communications is under license Other trademarks and trade names are those of their respective owners Radio Frequencies AT tention command SubMiniature version A co axial RF connection SatDOCK G 9555 Installation amp User Manual Package Contents Check that your SatDOCK G 9555 package contains LJ 1x SatDOCK G 9555 Docking Cradle 1 x Microphone 1 x Speaker 1 x DC Power Cable Lead 1 x RAM Bracket 3 x M4 Screw Set User Manual L Quick Start Guide L D LLL Optional Accessories The following optional accessories are available for your SatDOCK G 9555 e Beam Privacy Handset Kit RST755 Antenna Cables e Emergency Push Button Cable RST410 Bluetooth Audio Headset RST725 Intelligent Handset RST970 See your service provider for pricing and availability of these quality BEAM accessories Additional Informati
28. frequency 1575 42MHz Accuracy Position 2 5mCEP Velocity 0 1m s Timing 300ns Active Antenna Minimum gain 15 20dB Recommendation to compensate signal loss in RF cable Maximum noise figure 1 5 dB Maximum gain 50 dB Antenna Supply 3 3V DC Antenna Connector SMA Female 50ohms ENVIRONMENTAL Operate Temp Range SatDOCK 20 C to 70 C 9555 Handset 10 C to 55 C Charging Temp 0 C to 40 C Range Operating Humidity 85 RH non condensing Range Storage Temperature 30C to 70C Cradle 0 32kg 0 7 lbs Packed 1 3kg 2 86 Ibs Atmospheric Conformal Coating to Circuit Board Assy Protection EMC Compliance CE IEC60945 2002 Section 9 amp 10 2004 104 EC Automotive EMC directive RoHS Full compliant RoHS Directive EU 2002 95 EC All 6 substances For EU countries this product must be col lected separately from household waste as defined in each region This product must not be discarded together with household waste Flame Retardant UL94 0 Safety SELV IEC EN AS NZ 60950 1 When 9555 Battery is fully charged l i 15 08 ULE INTER NI Vv Derived from the charging temperature range of the Iridium 9555 handset battery Ner C FC IR 201 NY 19050 19 05 SY 07215089 46 47 C OBEA 48 Trouble Shooting This chapter provides information to help you troubleshoot problems you may encounter while running the SatDOCK The 9555 handset is docked into the SatDOCK but th
29. g WARNING Air bags inflate with great force DO NOT place objects including communication equipment in the area over the air bag or in the air bag deployment area If the communication equipment is improperly installed and the air bag inflates serious injury could result o Where possible avoid routing cables above the catalytic converter 9 Use grommets wherever a cable must pass through a hole in a metal panel 15 C OBEA 9 In a vehicle equipped with electronically controlled anti skid brakes route all cables on the opposite side of the vehicle from the braking modulator box to minimize possible interference from the phone Keep all in line connectors accessible o The suggested path for routing cables in vehicles without wiring troughs is alongside the drive shaft tunnel under the carpet Guidelines for Electrical Connections The system is designed to operate in negative ground 9 to 32 Volt DC electrical systems only IF using the DC cable lead o The best power connection point for the positive primary power leads is the positive terminal of the vehicle battery Often direct connection to the battery is inconvenient and you may find it easier to connect the positive leads to the starter solenoid Always select a point as close as possible to the battery o Connect the negative primary power leads to a good ground point on the vehicle chassis or at the battery If you must attach the negative primary pow
30. g the SatDOCK G 9555 Pivot Base RAM Mount 3 Use the interconnecting stem of the RAM mount to secure the SatDOCK G 9555 to the pivot base and tighten into the desired location firmly using the wing nut on the stem Finished result 18 SatDOCK G 9555 Installation amp User Manual 2a Install the Iridium Antenna Connection The antenna connections exit from the rear of the SatDOCK G 9555 cradle via the antenna loom as shown in the picture Install the Iridium antenna in the appropriate location with clear Sky view and then connect it to the TNC female connector on the antenna cable coming from the rear of the SatDOCK G 9555 WARNING DO NOT pull with force on the cables from the rear of the SatDOCK G 9555 Please install strain relief clamping for the antenna cables where required Correct installation of the antenna system is a vital part of the SatDOCK G 9555 system to ensure reliable functionality and drop free calls Use only quality low loss antenna cabling and ensure that the cable s and connectors to the antenna provide no more than 3dB attenuation at frequency of 1 6GHz NOTE Refer to the section Assuring Quality of Iridium Service for more information on antenna placement and installation 2b GPS Antenna Connection Optional The GPS connection is optional if the tracking function is required If connected and tracking is enabled position or location information will
31. hanges as they occur we cannot guarantee notification to every Customer BEAM Communications warrants delivered product to conform to the most current specifications designs and descriptive literature This warranty policy may be expanded or limited for particular categories of products or Customers by information sheets published as deemed appropriate by BEAM Communications The warranty for third party Products is that of the third party and not BEAM warranty 51 WEB www beamcommunications com EMAIL info beamcommunications com y E PHONE 61 3 8588 4500 lt y FAX 61 3 9560 9055 BEAM AFRICA ASIA AUSTRALIA EUROPE MIDDLE EAST NORTH AMERICA SOUTH AMERICA
32. hone Call Mobile Terminating 31 WARNING POTENTIALLY EXPLOSIVE ATMOSPHERES 8 Safety Iridium Transceiver 9555 9 Mute amp Earpiece Jack Mode 31 Electronic Devices 10 Mute functionality 31 Pacemakers 10 Ringer Selection 31 Other Medical Devices 11 Earpiece Jack Mode 32 Vehicles 11 Tracking amp Alert Operation 32 Posted Facilities 11 Enable Tracking amp Alert 32 Aircraft 11 Send Tracking position 33 For Vehicles Equipped with an Air Bag 11 Activate Alert Mode 33 Clearing an Alert 33 About this equipment 12 SatDOCK G 9555 Front Panel 34 SatDOCK G 9555 KEY FEATURES 12 LED Reference 37 Tracking Alert Monitoring 13 Equipment Overview 14 Data Communications 38 Installation Guidelines m 15 d ete nini 5 Routing Cables for vehicle installations 15 AT Commands 40 Guidelines for Electrical Connections 16 Setting the Baud Rate 40 Installation Procedure 17 Iridium 9555 Display Definitions 41 Installing the SatDOCK G 9555 Cradle 17 Power On Messages 42 1 Cradle Mounting 18 2a Iridium Antenna connection 19 Assuring Quality of Iridium Service 43 2b GPS Antenna connection optional 19 Obstructions 43 3 External Speaker and Microphone 20 Cabling 43 4 External Alert Button optional 20 RF Interference 43 5 Privacy Handset optional extra order 21 Symptoms of RF Interference 44 6 Intelligent Handset 22 Mitigation of RF Interference 44 7 Connect Power 23 n 8 Bluetooth Configuration Optional 24 Specification Summary 45 9 Tracki
33. ing will resume on the 9555 If the 9555 handset is removed from the cradle during the charging process then reinserted the startup process will restart from the beginning Please be patient during this startup sequence Ringer Mute LED will flash RED and GREEN during above charging process Charging the Iridium 9555 Handset The SatDOCK G 9555 provides charging power to the 9555 handset via its base connector Therefore DO NOT plug another power supply into the 9555 side power port whilst it is docked in the cradle The 9555 battery is a lithium ion cell which has a safety temperature range whilst charging This range is from 0 to 40 degrees Celsius 32 to 104 degrees Fahrenheit Due to the increased heating effects on the 9555 handset whilst it is docked and being charged it is ideal for the ambient temperature to be approximately 10 degrees below the 40 degreeC upper limit for the handset to charge the battery whilst docked If the battery temperature exceeds this limit then the 9555 may cease charging until the temperature is reduced In some cases the charging process may oscillate ON and OFF at the temperature limit This could damage the Li ion battery To avoid the charging oscillation the SatDOCK G 9555 employs a pulse powering mechanism to charge the 9555 Basically charging power will be provided to the 9555 for a pre defined duration default 40 minutes and then removed for another pre defined duration default
34. ions The GPS module provides pinpoint accuracy and enables tracking worldwide The tracking function has to be configured and enabled on the SatDOCK G 9555 via the SDMS Once turned on tracking and alert messages can be sent to a phone number e mail address or any tracking application via SMS or Short Burst Data SBD if configured on the 9555 handset Tracking messages can be sent from the SatDOCK G 9555 in the following ways 1 Periodic position reporting which is preset during configuration of the SatDOCK G 9555 2 Acurrent location position can be sent at any time by pressing the Track button on the front of the SatDOCK G 9555 The Alert mode can be activated on the SatDOCK G 9555 in the following ways 1 Use the two button press known as the Alert button on the front of the cradle 2 Use an external alert button emergency push button connected to the alert loop 3 Use the internal accelerometer for impact and roll over sensing Once activated alert messages will be sent to the preset destination continuously until the alert is disabled either remotely or locally on the SatDOCK G 9555 unit 13 lt gt BEAM Equipment Overview EJECT Button Y 9555 Handset Antenna Plug Mini USB Data Port Privacy Handset Port Intelligent Microphone Handset Port Iridium Antenna t TNC Female Horn Alert Speaker Alert Loop In Out GPS Antenna SMA Female Input Power 4 way
35. its cup The Ring Mute LED will be turned off To return the audio to the Intelligent handset simply remove it from its cup 30 SatDOCK G 9555 Installation amp User Manual B During call you may transfer the call to the optional Bluetooth audio headset if connected by a single short press of the Bluetooth button on the cradle This automatically directs the call audio to the Bluetooth device The Bluetooth LED will start slow flashing in BLUE to indicate the Bluetooth device is in use To return the audio back to the hands free mode perform another single short press of the Bluetooth button on the cradle The Bluetooth LED will turn solid BLUE Intelligent Handset Phone Call Mobile Terminating 1 Answer the incoming call by un cupping the Intelligent handset from its cup 2 Press the C RED button on the Intelligent handset to terminate the call Once the call is in progress the same options described above are available Mute amp Earpiece Jack Mode NOTE Mute function only operates DURING a call Once the call is ended Mute mode is exited If the Mute button is pressed when NOT in call it will step through the Ringer Volume modes Mute functionality The mute function of the SatDOCK G 9555 allows the user to mute either the Intelligent handset Bluetooth or privacy handset audio to the 9555 handset whilst docked in the SatDOCK G 9555 1 During a call Press the Mute button on the face of
36. lashing ORANGE to indicate the Intelligent handset is being used To return the call back to hands free mode place the Intelligent handset back in its cup Country codes are not required if Call Processing is enabled in the SDMS Hands Free Phone Call Mobile Terminating Now make a call from your landline phone or mobile phone to the 9555 handset You need to know the phone number of the SIM card used in the 9555 handset 1 The SatDOCK G 9555 internal ringer or the external speaker will ring according to the ringer setting 2 Answer the call by pressing the GREEN key on the 9555 handset or the OK key on Intelligent handset if connected Once the call is in progress options A and B from Hands free Phone Call Mobile Originating section are also applicable SatDOCK G 9555 Installation amp User Manual NOTE The SatDOCK G 9555 internal ringer will also sound during an incoming call This can be changed by a single press of the Ringer E3558 button whilst out of call Please refer to the section Ringer Selection for more details Bluetooth Phone Call Mobile Originating A Bluetooth call can be started by using the 9555 keypad 1 3 Ensure that the Bluetooth audio headset is connected with the SatDOCK G 9555 i e the Bluetooth LED is turned on in BLUE half intensity Dial the phone number using the full country code on the 9555 keypad or press the Call button on the Blue
37. luetooth LED will then flash BLUE and ORANGE 3 Hold the headset device button s to enter the pairing mode please refer to the headset user manual 4 Once the devices are successfully paired the Bluetooth LED on the cradle will change to BLUE half intensity 5 Bluetooth can be turned ON with a single press and OFF by pressing and holding the Bluetooth button for 2 seconds on the cradle The cradle will sound a single 1 beep when turning off Once paired the SatDOCK G 9555 will automatically connect to this device every time the SatDOCK G 9555 powers up You may repeat this process to pair more than one headset up to 17 total devices including data connections ensure only one device is switched on during subsequent pairing configuration 9 Tracking amp Alert Configuration optional Tracking amp Alert requires the installation of a GPS antenna and setup of the tracking and or alerting messages Please refer to the SDMS software to enable and configure Tracking amp Alert NOTE If the Beam alarm loop is going to be used with an external button remember to enable this external loop in the SDMS settings Once enabled the loop will be armed and activated with an open loop condition To avoid false triggering be sure to have the normally closed button wired into the alert loop before applying power 24 SatDOCK G 9555 Installation amp User Manual SatDOCK G 9555 Usage Docking amp un
38. m for controlling an external ringer such as a vehicle horn The horn output is an open collector output capable of sinking up to 120mA current It CANNOT be connected to the vehicle horn directly and an automotive grade relay must be used to control the horn as shown below HORN OUTPUT By default it only works when the key ignition is OFF and the SatDOCK G is still ON by default the SatDOCK G will stay on for 20 minutes after the key ignition is turned OFF This is to avoid the horn buzzing on an incoming call while the vehicle is being driven If the horn output needs to be ON all the time when the key ignition is OFF the SatDOCK G can be configured to ignore the key ignition input via the SDMS If the horn output needs to be ON when the key ignition is ON the SatDOCK G can also be configured to do that via the SDMS 23 CHEEAM 8 Bluetooth amp Configuration Optional SatDOCK G 9555 has an in built Bluetooth module for voice and data connectivity NOTE Any time there is reference to the z2p uetooth amp button or the Bluetooth LED it is referring to the button shown below which is the same button on the front of the SatDOCK G 9555 Bluetooth amp Headset Configuration To configure pair to a Bluetooth headset audio device 1 Power up the SatDOCK G 9555 cradle 2 Press and hold the Bluetooth button on the cradle for 5 seconds until the cradle sounds a double 2 beep The B
39. ment for the Iridium Satellite Network BEAM s commitment to be at the forefront has continued to increase its share of the global satellite communications market Its premium distribution network spans the world Recognized as a leading provider of satellite communication solutions BEAM specializes in Voice Data Tracking and customized solutions Beam develops innovative products and services to meet market demands and niche applications BEAM s leading edge products are deployed in a wide range of vertical markets including Maritime Transport Government Defence Mining Construction Forestry Emergency Services Relief Aid Telemetry and Rural Telephony Supported by a dedicated team of professionals BEAM has developed solid relationships with its peers and network of distributors worldwide BEAM Communications Pty Ltd 8 Anzed Court Mulgrave Victoria 3170 AUSTRALIA Web www beamcommunications com Info info beamcommunications com Support support beamcommunications com Tel 61 3 8588 4500 Fax 61 3 9560 9055 F BEAM Conventions in this Manual Warnings cautions and notes appear throughout this manual and are represented by following conventions WARNING CAUTION This symbol and associated text indicate a warning note providing information to prevent damage to equipment or personal injury NOTE IMPORTANT TIP This symbol and associated text indicate a note providing general operating in
40. n female USB Slave USB 2 0 compliant CDC Serial profile Alarm Alert Loop Alarm Mode 1 input 1 output Normally Closed Loop IN to OUT Up to 45m cable run multiple buttons Power Cable 4 way Microfit socket Vin OV GND and ACC On Off Sense 9 32VDC tolerant ACC sense High 1 gt 7Vdc Low 0 OV lt 5Vdc Horn Output BLUE wire on the cable loom Open collector output can be interfaced to 12 or 24VDC with up to 120mA current sink capability BLUETOOTH MODULE INTERNAL System Bluetooth 2 0v EDR Enhanced Data Rates 802 11 coexistence Profiles HFP Hands Free Profile v 1 5 HFP AG Hands Free Audio Gateway Profile v 1 5 amp SPP Serial Port Profile Power Default Class 2 lt 10 metres 2 4GHz 2 4835GHz Unlicensed ISM Band Integrated chip antenna Regulatory Bluetooth identifier BO3005 CE 89 336 EEC EC 2006 20013C FCC part 15 class B SatDOCK contains Transmitter Module FCC ID QOQWT 11 Canada Cert 5123A BGTWT11E Japan 07215089 AA 00 Legal The Bluetooth word mark and logos are owned by the Bluetooth SIG Inc and any use of such marks by Beam Communications is under license Other trademarks and trade names are those of their respective owners 45 lt gt BEAM SatDOCK G 9555 Installation amp User Manual Cradle Mounting Dimensions SatDOCK G 9555 Dimensions in millimeters 1 J K N GPS NAL Receiver Typ 14 tracking channels 51 Acquiring L1
41. ng amp Alert Configuration Optional 24 Electrical amp Environmental Specifications 45 Cradle Mounting Dimensions 46 SatDOCK G 9555 Usage 25 SatDOCK G 9555 Dimensions in millimeters 48 Docking amp undocking your 9555 handset 25 Trouble Shooting 49 Removing the 9555 from vehicle 25 For additional product support 49 Preliminary Testing 26 T Prepare the Iridium 9555 Handset 26 Beam Warranty Conditions 50 lt gt BEAM Safety Information IMPORTANT Please read the following information carefully before installing and using the Beam SatDOCK G 9555 Failing to follow instructions may compromise the safety of the product and may result in personal injury and or equipment damage Please consult your supplier if you have any further questions The SatDOCK G 9555 is a low power docking station for the 9555 handset When ON it will charge the 9555 handset whilst docked in the SatDOCK G 9555 Refer to the appropriate section of this SatDOCK G 9555 Installation amp User Manual for additional safety information Store the system in a cool and dry area Do not submerge the system in water Do not place foreign metal objects or debris in the system If debris enters into the system please return to factory for service WARNING DO NOT open equipment There are no user serviceable parts inside If a DC power supply is to be used its output must comply with the Safety Extra Low Voltage SELV requirements o
42. on For the latest in supporting software and documentation for SatDOCK G 9555 please visit www beamcommunications com support 9555sdg DATA To use data on the SatDOCK G 9555 the specific Beam USB driver must be downloaded from the above link and installed on the PC connecting to the SatDOCK G 9555 ALERT TRACKING To configure the alert tracking functionality on your SatDOCK G 9555 you must first install the SatDOCK G 9555 Management System SDMS software which also includes the specific Beam USB drivers OTHER RESOURCES AVAILABLE ONLINE Advanced Configuration inbuilt to SDMS Quick Start Guide amp Manual Iridium Direct Internet Antenna Installation Guide AT Command Set 9555 Upgrade if required 4 1 gt BEAM SatDOCK G 9555 Installation amp User Manual Operation of the SatDOCK G 9555 26 Starting Up 26 Contents Charging the Iridium 9555 Handset 27 BEAM Communications 3 Placing Voice Calls 28 Hands Free Phone Call Mobile Originating 28 Conventions in this Manual 4 Hands Free Phone Call Mobile Terminating 28 Terminology 4 Bluetooth Phone Call Mobile Originating 29 Bluetooth Phone Call Mobile Terminating 29 Package Contents 5 Privacy Handset Use 30 Optional Accessories 5 Privacy Handset Phone Call Mobile Originating 30 Additional Information 5 Privacy Handset Phone Call Mobile Terminating 30 Intelligent Handset Phone Call Mobile Originating 30 Safety Information 8 Intelligent Handset P
43. or on the DC power cable to the 4 way power connector on the rear cable loom of the SatDOCK G 9555 2 Route the other end of the DC power cable to the connection point DO NOT apply power until the following steps are completed 3 Connect the BLACK wire to the negative terminal of the battery 10A fuse recommended or the vehicle chassis if negatively grounded chassis 4 Connect the RED wire to the positive terminal of the battery It is recommended to add a 3A fuse between them SatDOCK G 9555 Installation amp User Manual To Battery Positive Terminal 3A Fuse recommended RED Vin 9 to 32VDC BLACK OV Power Ground To Negative Terminal or chassis YELLOW IGN Ignition Accessor T ACC switched power 1A Fuse recommended 5 Connect the YELLOW wire to the vehicle accessory power If the accessory power is unavailable this may be connected to a vehicle ignition voltage It is recommended to add a 1A fuse between them The accessory wire enables the SatDOCK G 9555 to turn on and off as the vehicle key is enabled or disabled If this function is not required the YELLOW wire MUST be connected to the RED wire Wiring for a Marine Application When installed in a marine application using the DC power cable the YELLOW wire can be wired to a suitable panel switch which will allow the SatDOCK G 9555 to be turned off when not in use Horn Output The SatDOCK G provides a BLUE wire output on the rear cable loo
44. os sd q z Inun SS ld Buis spuooes spunos d q Inun ssoeJg Buis punos d q oN spunos d q nun ssoJg ejBuis spunos deeq ON ssoJg ejBuis 35 34 cl gt BEAM SatDOCK G 9555 Installation amp User Manual LED Reference handset in use or 9555 in Privacy DPL earpiece mode during calls Outgoing 9555 Frame Charging mode due to the communications failure with a docked 9555 i i o P O 2 lt p Bp AGuyoe si Wee y u uA J NYYO UI ysey Ajeuy ri G37 19811 jues si eBesseui pase eui U9uM 138 U ysel USU p qF 19811 SNAS u pejqeue Ji punos JIA d q v peJebDuy si Yale ay u ym GAY pilos o Buyse Jo pios N3339 wos sebueyo qa 19811 SINGS ul pejqeue Ji punos IllA deeq euo N33349 ui Bulysey q31 siwu u O 4Jowjeu uunipu uua peJejsi6eJ GGG6 pue Apea X Sd9 J N3339 pilos o 6ulysey JO pilos qaae WOJ soDueuo qJ SINGS ul pejqeueo ji punos m d q euo active call Bluetooth in Discovery mode Connected with a paired BT device Ready to accept incoming calls or switch to an Searching for a paired BT BT device is being used in pouu KoueDJeul3 ue v 94 ejeAnov polN Huryoesy ul epouJ DurnjoeJ eui o uunjaJ pue pow KoueDuUeuJo 1e e ay Jeo 2 polN ASu Bi uugni lV Ul uoneunsep p nBijuooS id y oj eBesseui Buiyoe1 e pues polN BuryoeJJ ul Alert trig Alert mes No GPS fix or no Iridi
45. particular purpose This constitutes our sole warranty and obligation with regard to our products as well as the Customer s sole remedy BEAM Communications expressly disclaims all liability and responsibility for any special indirect or consequential damages or any further loss of any kind whatsoever resulting from the use of our product s The Customer s sole and exclusive remedy and the limit of BEAM liability for any loss whatsoever shall not exceed the purchase price paid by the Customer for the product to which a claim is made All products manufactured by BEAM Communications are warranted to be free from defects in material and workmanship in accordance with and subject to the following terms and conditions 1 This warranty is limited to the original Customer only It cannot be transferred or assigned to third parties unless the intent to transfer to a third party is expressly indicated in a purchase order and or warranty processing arrangements have been agreed upon in writing by BEAM 2 BEAM Communications does not warrant any installation maintenance or service of the Products not performed by BEAM nor does it warrant the use of Products with unapproved ancillary products 3 BEAM Communications will correct any defects in material or workmanship of products manufactured by BEAM which appear within 12 months and 24 months replacement warranty for Docking Stations ONLY from the date of shipment by BEAM Communications
46. rts all Iridium voice data SMS amp SBD services PRIVACY HANDSET Supports optional Beam privacy handset Auto sensing answer hang up intelligence Switches between handset and handsfree modes Supports optional Intelligent handset INSTALLATION Supports 9 32V DC power input Flexible installation via universal mount also suitable for wall mounting Antenna microphone and speaker installed in a convenient location Allows semi permanent installation QUALITY 2 year replacement guarantee for peace of mind e 100 factory tested Full certified Iridium RoHS CE IEC60945 SatDOCK G 9555 is an intelligent compact docking station specifically designed for the Iridium 9555 satellite handset SatDOCK G 9555 allows the 9555 handset to be used in a vehicle enabling quality hands free calls with echo cancellation and noise reduction support SatDOCK G 9555 also has an in built Bluetooth module for voice and data connectivity Equipped with internal GPS the SatDOCK G 9555 provides an intelligent tracking and alert reporting system that can be easily configured to support periodic polling or emergency alert reporting 12 SatDOCK G 9555 Installation amp User Manual Tracking Alert Monitoring SatDOCK G 9555 has an in built GPS module that can provide simple tracking monitoring and alert management in various land and sea based applications within various types of vehicles vessels or fixed site locat
47. tance possible from the antenna during call transmission WARNING ROAD SAFETY COMES FIRST Do not use a hand held cellular terminal satellite phone or mobile when driving a vehicle unless it is securely mounted in a holder for speaker phone operation Before making a call with a handheld terminal satellite phone or mobile park the vehicle stationary Please obey local road laws for hands free speakerphone operation Speakerphones hands free must be installed by qualified personnel Faulty installation or operation can constitute a safety hazard IMPORTANT Cellular amp Satellite terminals or mobiles operate using radio signals and communication networks Because of this the connection cannot be guaranteed at all times or under all conditions Therefore you should never rely solely upon any wireless device for essential communications for example emergency calls Electronic Devices Most modern electronic equipment is shielded from RF signals However certain equipment may not be shielded against the RF signals from your wireless phone Pacemakers The Health Industry Manufacturers Association recommends that a minimum separation of six inches 6 be maintained between a wireless phone s antenna and a pacemaker to avoid potential interference with the pacemaker These recommendations are consistent with the independent research by and recommendations of Wireless Technology Research SatDOCK G 9555 Installation
48. the SatDOCK G 9555 a RED LED will illuminate the Mute button to confirm that the SatDOCK G 9555 is muted 2 To exit the mute mode press the mute button once Ringer Selection The SatDOCK G 9555 has an internal ringer that sounds during an incoming call Ring can also be directed to the external speaker The ring modes can be changed by a press of the Ringer button when OUT of call A preview of the sound will be heard and the setting is stored Continue pressing to switch between the 5 choices Single beep at beginning of incoming call internal ringer only Repeating two tone cadence either internal or through the speaker Repeating three tone cadence either internal or through the speaker 31 C OBEA Earpiece Jack Mode The SatDOCK G 9555 allows a user to utilise a 2 5mm earpiece plugged into the right side of the 9555 handset 1 During a call to enable Earpiece Jack Mode press and hold the Mute button for 1 5 seconds The LED on the mute button will start flashing ORANGE to indicate that the SatDOCK G 9555 is in Earpiece Jack mode 2 To exit the Earpiece Jack Mode press the Mute button once NOTE 1 The 2 5mm jack can remain plugged into the 9555 handset whilst in normal or Earpiece Jack mode NOTE 2 The Earpiece Jack function only operates DURING a call Once the call is ended the 9555 will exit the Earpiece Jack mode If the Ringer button is pressed when NOT in call it will step
49. ton A beep will sound if configured in the SDMS Activate Alert Mode Alert mode can be activated by one of the following two methods 1 Press and hold both the Track and Ring Mute buttons together for 2 seconds A single beep will sound if configured in the SDMS 2 If enabled by the SDMS press and hold the external panic button optionally wired into the Alert Loop wires Once triggered into the Alert mode the Track LED turns RED The message then attempts to be sent The Track LED will flash in RED when the alert message is sent Rate 1 5sec off 1 5sec on etc The Track LED will flash in ORANGE when the alert message is acknowledged by a remote host Rate 1sec off 4sec on etc Clearing an Alert To clear the alert mode press and hold the Track button for seven seconds A single beep will sound and the LED will show re armed state GREEN NOTE Tracking and or Alert Modes MUST be configured in the SDMS before use These two functions are disabled by default 33 i gt BEAM SatDOCK G 9555 Installation amp User Manual G 9555 Front Panel SatDOCK 440 s206 q31 pejoeuuoo pue paJred ueuM 31g pijos suin pue seoi ep 1g BulyoJeas ueuM 3NI pue J NVYO ul BuiusejAse spes q31 J440 seo q31 an18 Butusey vois o 3fr18 pljos uo4j seBueub q31 ANTE PHOS oi 318 ul Bulysey mojs wos seBueu q31 SIA p 18 aU ui pejoeuuoo ueuw INg pijos suun pue eoi ep g Bulyosees u
50. tooth headset which will then dial the last called number A call progress message will appear on the 9555 display and the audio is automatically routed to the Bluetooth headset During the call the Bluetooth LED will flash slowly in BLUE Press the RED key on the 9555 handset to terminate the call Options A During a call you may transfer the audio to the optional privacy or Intelligent handset by removing it out of its cup This automatically directs the call audio to the privacy intelligent handset To return the call back to the Bluetooth headset put the privacy Intelligent handset back in its cup Bluetooth Phone Call Mobile Terminating 1 Ensure that the Bluetooth audio headset is connected with the SatDOCK G 9555 i e the Bluetooth amp 9 LED is turned on in BLUE half intensity Answer the incoming call by either one of the bellow Pressing the Bluetooth headset answer button Pressing the GREEN key on the 9555 keypad To end the call by either one of the bellow Pressing the Bluetooth headset answer button Pressing the RED key on the 9555 keypad Once the call is in progress Option A from A Bluetooth Phone Call Mobile Originating is also applicable 29 C BEAM Privacy Handset Use NOTE Any time there is reference to the Ringer Mute button or the Ringer Mute LED it is referring to the button shown below which is the same button on the front of the SatDOCK G 955
51. ty where posted notices require such as hospitals and on board aircraft Aircraft Airline regulations prohibit using your phone while in the air Consult the local Aviation Authority for guidelines on use of the equipment on board an aircraft For Vehicles Equipped with an Air Bag An air bag inflates with great force Do NOT place objects including both installed and portable wireless equipment in the area over the air bag or in the air bag deployment area If in vehicle wireless equipment is improperly installed and the air bag inflates serious injury could result 11 lt gt BEAM About this equipment SatDOCK G 9555 KEY FEATURES SatDOCK G 9555 CRADLE Securely holds 9555 handset Robust design and construction Charges 9555 handset ready for use Integrated antenna connection Integrated USB connectivity HANDSFREE MODE In built echo cancelling Full duplex technology Superior voice quality TRACKING GPS Tracking amp alert monitoring capable Periodic position reports or remotely polled in built GPS engine Compatible with other tracking applications PANIC ALERTS e Panic Alert button in built to cradle Option of additional wired alert buttons mpact rollover INTEGRATED BLUETOOTH Bluetooth in built in cradle Supports Bluetooth voice amp data accessories IN BUILT RINGER n built ringer for enhanced ring indication VOICE DATA SMS SBD Suppo
52. um Alert enabled GPS fix and Iridium signal spuooes z SS ld B5uis spuooes ssoJg ejBuis puooes SS ld B5uis acknowledged sage sent GPS Monitor GPS Monitor bad GPS fix good GPS fix received received 37 36 C OBEA Data Communications The SatDOCK G 9555 provides the convenience of accessing Iridium data services via the mini USB connector located on the bottom of the cradle while the 9555 handset is docked You should consult your service provider for full details on the availability of this service with your account Data communication with the 9555 handset provides the following Ability to issue AT commands directly to the 9555 Undertake Circuit Switched Data CSD Short Burst Data SBD and Short Message Service SMS communication when services are provisioned Q Access the internet via Iridium Direct Internet 2 or through a Dial Up connection TIP Learn more about Data Services available at www beamcommunications com Using the USB Data Port The Iridium 9555 handset provides a mini USB port on its side that allows connection to a PC or laptop for data communication purpose For more information on using the 9555 handset s USB port please refer to the 9555 handset user manual When the 9555 handset is docked in the SatDOCK G 9555 cradle its USB data function is available through the mini USB connector on the bottom of the SatDOCK G 9555 as shown
53. xternal antenna This antenna transmits RF energy The Iridium antenna fitted via an extension coaxial cable to the cradle must be located more than gt 0 3 meters 1 foot from human body person when in operation 9 International agencies have set standards and recommendations for the protection of public exposure to RF electromagnetic energy International Commission on Non lonizing Radiation Protection ICNIRP 1996 Verband Deutscher Elektrotechniker VDE DIN 0848 United States Federal Commission Radio Frequency Exposure Guidelines 1996 National Radiological Protection Board of the United Kingdom GS 11 1988 American National Standards Institute ANSI IEEE C95 1 1992 lt OBEA 10 These standards are based on extensive scientific review by scientists engineers and physicians from universities government health agencies and industry groups They review the available body of research to develop ANSI standard These ANSI standards are reviewed regularly for research development Do not operate your satellite telephone when a person is within 1 foot 30 centimeters of the antenna A person or object within 1 foot 30 centimeters of the antenna could impair call quality and may cause the phone to operate at a higher power level than necessary and expose that person to RF energy in excess of that established by the FCC RF Exposure Guidelines o As a precaution please maintain the maximum body dis
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