Now - Optima Saver
Contents
1. amp You will download it and save the file as before in your hard disc Or you can use this direct link http optimasaver com LinuxLive USB Creator 2 8 6 exe to download directly with any downloading application like Bitcomet or IDM or FDM Now first we will install the Linux Live USB Creator from the downloaded saved file To burn write the pen drive we will need a USB drive with the minimum capacity of 4GB But 8GB is preferable The USB drive needs to be formatted for FAT32 before proceeding any further After formatting we will run the Linux Live USB Creator software Now we have to choose two things A Location of the ISO file B The writable Pen drive Now at the lower section of the interface there is an energy shaped golden icon We need to click on the icon to start the writing the files to the pen drive IMPROLABS PTE LTD www optimasaver com Page 4 USER MANUAL OPTIMA SAVER Booting computer with the USB drive After writing the ISO in the USB drive successfully we will now plug this USB drive in the computer where we intend to run the optima saver To make the computer boot from USB drive removable device pen drive we will have to go to BIOS of the target computer and change the boot option We will set the boot option to Boot from Removable device and start the computer with USB drive Saving settings and Rebooting the computer After booting from the USB drive successfully we will now restart reboot the comp2. and the followings will be shown g tae Name Your Server Name Login Your logn user name Login Password seveseeee Address Your valid address Phone Your valid phone no Ernail Your valid emal address IP 69 175 72 196 TimeZone UTC Please note that all input fields are white colored but IP Those fields are white can be edited and ash colored fields are read only means users can only see the values but can t change the data Now if you want to change the data we will change the data and click on the Update Now button If we want to cancel this operation we will click on the Cancel button IMPROLABS PTE LTD www optimasaver com Page 10 USER MANUAL OPTIMA SAVER Optima Client Now we will learn about Optima Client option The window will look like OPTIMA CLIENT MANAGEMENT O View All Optima Client View Inactwe Show 10 entries Search 0123456789AF 33 demo_opama opomatest pa 77 Showing 1 te 1 of 1 entries Here we will find all the optima clients under the server Under a server two optima clients can t have the same name By clicking the edit button the following section will be expanded DO eda MAC 0123456 7aaaF Bein ComorUpema t3 Letters numbers and _ Optima Password eeeeeeeeceecee Letters numbers and _ Team Viewer ID Ot45ES 7984 T am Viewer Password 1221 User can get the MAC address from the Computer where he is running the Optima Client Usually a window named MAC address is opened when
3. You can give your carrier an access to your optima panel to view the CDR Your carrier will not be able to access or alter any other information of your optima web panel other than CDR You can give your carrier access to your optima panel through Manage Users When you will click that button the following window will be opened There is a link provided to give to your carrier to access your panel WEB USER MANAGEMENT View All web users Web User URL Show 10 l entries Search 1 carmeri Ongnation_1 x Showing 1 to 1 of 1 entries You can add and edit your carrier access from here You can generate multiple access for same carrier cde Web User Account Lisernane Password Onginsation IMIPROLABS PTE LTD www optimasaver com amer 12w55 Ongnaton_ 1S Page 12 USER MANUAL OPTIMA SAVER Termination We will manage the termination information box gateway from here Termination Management View All Termination VWeew Enactwe Show 10 entries Search L s Nami Protopni ERS Tunnoi Actic t mwstgWw_ i 191 165 12 76 sip Optena_1 2 TI 192 168 101 10 511P Optima w 3 rivatgw2 192 168 101 13 Sip Optima ei 2 4 ewstgw3 191 165 12 27 SiP Optima is 5 wwstgw_1 191 165 12 27 SIP Optima ge Sf E Ti 191 165 12 29 SIP Optma_1 Q 7 sas 191 165 12 26 SIP Optiena2 Sa Showing 1 to 7 of 7 entries littered from 11 total entries We can add new termination and edit enable and disa
4. cas line set ST 2 2 for GSM gw and set this 3 for CDMA gw cg line print cmd test o 1 port no cmd test e to end the test must do it after generating a call For DX Only di status di 1 status di 1 CO set It 1 set law 1 SU mc maint reset yes di 1 CO cg 1 set sga ISDNSignalingGroup 1 set rga TrunkCircuitRoutingGroup 1 su isdns 1 set prot 5 su di 1 IMPROLABS PTE LTD www optimasaver com OPTIMA SAVER Page 21 USER MANUAL OPTIMA SAVER exit exit set o 1 1 di 1 status if not Active isnds 1 set or 1 di 1 status if not active configure di 2 Annexure 8 Some Basic Steps to Troubleshoot for Optima 1 oY oe a e 10 11 12 13 First check the service is running or not from the utility menu If there is any problem try full restart your service as mentioned previously under Utility menu Check the Active call status Check the CDR Diagnose the call summery for the desired time interval Check the signal strength of the modem Check the network connectivity using ping yahoo com c100 ping facebook com c100 and ping 8 8 8 8 c100 command If the ping time latency is around 400ms then it is good The more the time than 500ms the worse the connectivity And also check for packet loss from this test For Packet loss there will be voice issues and call disconnection problems Use http speedtest sng01 softlayer com speedtest to test y
5. disabled will have this icon instead of disable icon Clicking on this icon button the settings record will enabled for service View Button View button looks like When we click this button details of this record is shown in a pop up window Search We can find any records using this control within the loaded data in the table This control searches for any In the records viewing table there is an option search which looks like this kind of match in every cell and filters any matched data IMMPROLABS PTE LTD www optimasaver com Page 8 USER MANUAL OPTIMA SAVER Menu Wise Activities After login user will first see the home screen of the site where all the options are distributed in different menus Home screen looks like the following Mi Optimetest ae pul Server Time March OR 2014 19 53 70 The menu bar contains the following options A Home B Server C Optima Client D Origination E Termination F CDR G Active Calls H Utility I Dial Plan We have seen the home screen so far Now we will learn the other options step by step IMPROLABS PTE LTD www optimasaver com Page 9 USER MANUAL OPTIMA SAVER Server The server window looks like SERVER MANAGEMENT D View AB Server Show 10 entries Search s aptimatest xyz MA 69 175 72 195 Showing 1 to 1 of entries The list of server will be shown in the table Now if we click on the edit button the window will be expanded
6. 0 ON CHG IN A EE E E E A EE AO E E E E derececran 11 Orie matil cercerecisesonccneesererecsheatearnertecrianeneeneniseagsrnc nc oa e R EA E EAr a aT ii 12 JEE aon a Eea E E E E C E E E E 13 60 ee Ct ee E 14 Basie GDR ONS sirenen re ene einen dati beenttvaneennutanenenieineedaukiaoentiennet yuan 14 PCTS CAINS crcercnscuteictniecuiosanesc nou ccntce Mic Mest onoves ube readiedaieuudebeduiudniers anne vactuiensuntosonebenticsanersaaveiauescatuatouavaasarencves 15 CTY eaaa ce Meroe cAI ved cot nid ecco satc rare ual cclers couse setae ds scence cece stam eter deuce ere R 16 Dial PIAN secen Ma MM Mase E E EA A EEA EE E ERR 17 Annexure 1 IdeQhOPRIMAMDNNECTION c ccscsesseservercusarencavsreavaversencusarencavsrenvasersercucatencuverenvarersaneusurercusarensars 18 Annexure 2 How to Fully Reset your Gateway Factory Reset for gatewal ccccccccccssssecceeeeeseeeseeeeeeeeeeeeeas 18 Annexure 3 How to use Peasyport LAN SCanner ccsscssccsscesecnscesccascesecascesecascesecascesecaseesecasctsecaseesseaseeseees 18 POX E a IF CONE Ee a A E E EE E E T E ETE 19 Annexure 5 Dinstar CO IS AON ieser 19 Annexure G7 Addpac C nieur IUO esaerea 20 Annexure 7 Quintum Tenor AX AF DX Configuration sesssessssssssrsseesssrstrrseessrrrttrreesssrsttrrresssssstrreeesssreerrreessse 20 Annexure 8 Some Basic Steps to Troubleshoot for Optima sessesssssesssresesrrrssrrrresrrrssrreresrrressrerssrrreserereserresene 22 Annexure 9 Some
7. Click on it and Peasyport LAN Scanner will open 2 By default your DHCP IP series will be open on the left side text box Like If GOIP is reset and connected in GOIP s LAN port it will get the DHCP IP 3 Write 2 254 after the last dot in left side text box under IP Like 192 168 0 2 254 In right side text box write 80 incase the gateway is quantum tenor write 23 5 Then click Scan button under the text box and DONE A small window will appear with a list of IP according to your searching criteria IMMPROLABS PTE LTD www optimasaver com Page 18 USER MANUAL OPTIMA SAVER Annexure 4 GoIP Configuration Default IP 192 168 8 1 via PC Port Default Password admin admin LAN port gets DHCP after Reset and use Peasyport LAN Scanner to find it Steps Configurations gt Preferences gt IVR Disable Configurations gt Networks gt set IP 192 168 101 xxx subnet mask 255 255 255 0 Default Route 192 168 101 1 Configurations gt Basic VOIP gt Trunk gateway Mode Sip 192 168 101 1 Configurations gt Media gt Jitter Buffer Adaptive value 50 110 Audio codec remove tic from alaw and ulaw Tools gt Reboot gt Ok Annexure 5 Dinstar Configuration Default IP 192 168 11 1 via LAN Port after Reset Default Password admin admin Steps IP Trunk Configuration gt IP Trunk Index 31 IP 192 168 101 1 Port 5060 Description SIP Routing Configuration gt IP gt Tel Routing Index 0 Descripti
8. Optima Saver User Weller User guide for the client system Technical Support Department IMPROLABS PTE LTD USER MANUAL OPTIMA SAVER Preface This user guide is meant for the users who will use the Client System of Optima Saver We have discussed the common controls prior Then we will go through the options one by one User s those will go through this document will have the overall operational knowledge of the software and basic trouble shooting knowledge Let s begin IMPROLABS PTE LTD www optimasaver com Page 2 USER MANUAL OPTIMA SAVER Contents DOWAIOACINE Onuma Saver ISO cerror anenee E E dies abeedeisanwsiod EEE RE 4 Writing he ISO image to USB di IVE sessirnir 4 B otinge computer withthe USB drive sessirnar A 5 Saving settings and Rebooting the COMpuUter ssesssesssseresrresssrrresrrressrrreserersserressreresreressreresrtressrererrteessrersrrreesene 5 ODeMIne Tie OEM NED PaE kea E E E 7 Ke ig gra an Eae ee 6g 21g E EA L FAAA IE ee a eee 7 Common buttons and actions in Optima Web Panel ccssccccsssececeseccccesecceceseceseuecesseeecceeeesecesseaecessugeceesenes 8 IVE DI TON a T a Oo eer 8 ROLA U a PEPE EA E E NE E PASE EEE E E E EE E E E ee E CETE 8 Upate BUON merana oE E a a ee el a 8 Diable BUON ae E e e A E R 8 View Inactive FC COS n a N S 8 ENADE BOON et E EE nner ce oy e E E E E E ner 8 VIEW BUTOI a a ee a E ee es 8 SEONG I er E E E E A E T A E EET A A E TS 8 eA E T C Rn ere 1
9. Usetul Unk eerren E wethcnu set tesangeaneemaleeg aa anneon teen nseaaneceeashs 22 IMPROLABS PTE LTD www optimasaver com Page 3 USER MANUAL OPTIMA SAVER Optima Installation Greetings Welcome to the optima installation procedure We will guide you through the process On this path there are a few milestones Downloading Optima Saver ISO Writing the ISO image to pen drive Booting computer with the pen drive OO W LS Saving settings and Rebooting the computer Let s begin the walk Downloading Optima Saver ISO To download the ISO we will need a computer with good internet connection Now we will open a browser say Firefox or Chrome and write http www optimasaver com in the address bar of the browser Now the site will open in the browser in the right hand side of the home page there is an icon like this DOWNLOAD vow Oy Optima Saver ISO Now click on this button download will start automatically usually Otherwise it will ask to save the file please choose save and click OK Thus the ISO file will be saved on your computer Or you can use this direct link http optimasaver com optima live iso to download directly with any downloading application like Bitcomet or IDM or FDM Writing the ISO image to USB drive Now to write the ISO we will need Linux Live USB Creator This is another software which you can download from the same website http www optimasaver com This icon looks like this Ay DOWNLOADNOW
10. an most duration of calls and Totals Duration of calls of the period Basic CDR Diagnosis ASR and ACD standard varies from country to country So it is not possible to standardize it with some certain values But we can set some general performance criteria as follows If ASR is above 40 then it can be termed as excellent If ASR is above 35 then it is very good If ASR is above 30 then it is good ASR in range of 25 30 is average Likewise ACD above 7 minutes is termed as excellent If ACD is above 6 minutes then it is very good If ACD is above 4 minutes then it is good ACD in the range of 3 4 minutes is average If ASR high but the median is low then we can assume that there are some problems with SIM balance IMPROLABS PTE LTD www optimasaver com Page 14 USER MANUAL OPTIMA SAVER Active Calls We can see the running status of the gateways from this panel Active Cails Active Call List Show 50 eniris Search Loading Showing 0 to 0 of D entries We can see which numbers calls are active right now or which are ringing We can also understand the status of the gateways from this panel form how many calls are running and for how long From here also we can diagnose the status of the gateways You can also drop any calls by clicking on the red button in the right most column of that call IMMPPROLABS PTE LTD www optimasaver com Page 15 USER MANUAL OPTIMA SAVER Utility This panel will be used to con
11. ble existing termination from here We can also search the termination from the search box One thing to remember sir you cannot delete your termination entry Add New Termenation Name Letters numbers and _ tp Cat Lent Optima Client ID Protocol gt This is due to client s security so that nobody can use your service without your notice IMPROLABS PTE LTD www optimasaver com Page 13 USER MANUAL OPTIMA SAVER CDR We will see the call detail records from this window We can find the date source origination of the call COR MANAGEMENT C Cer Filter Date From 2014 0303 000000 Date To 2014 03 08 16 36 32 View Option Ad Ongnation AJI Teminavon AJ Search Now destination termination of the call and the duration of the call from this data table We can also search the records using the cdr filter panel We can filter the call records based on date origination and termination Also you can view your calls record hour wise that is in which hour how your system performed The call summery will look like the following O Report Sammery Call Report Summery Date Range 2014 03 08 00 00 00 to 2014 03 08 16 36 32 Total Cabs Commected Calls 0 ASR 0 00 ACD 0 minutes 0 seconds Median 0 minutes 0 seconds Total Durations 0 00 00 0 minutes 0 seconds From the summery report we can find the Total connected calls over the chosen period ASR success rate ACR average call duration Medi
12. down JK GD Power off Pc Reboot Pc Back After reboot when your comes online again you will see a white and blue Star icon on your optima desktop Thus you will know your save process was successful and ready to work IMPROLABS PTE LTD www optimasaver com Page 6 USER MANUAL OPTIMA SAVER GENERAL CONCEPTS Now let s begin our tour to the Optima Saver Client System In this section we will learn the following things Opening the Optima Web Panel Login to the Optima Web Panel Common Buttons and Actions in Optima Web Panel Opening the Optima Web Panel To open the application first open the web browser in your system like Mozilla Firefox Google Chrome etc Now in the address bar type http Your IP admin and press enter Thus the following page will open T Dine Darda h Do tin ico ra wW J Pl mics e 3 e te wenn A Ej oe h A my AnA ore hi SE A ian eee p y Login to the Optima Web Panel Now type the provided user name and password like user name admin and password ad123min in the respective fields and click Sign In the green button to login to your optima web panel IMPROLABS PTE LTD www optimasaver com Page 7 USER MANUAL OPTIMA SAVER Common buttons and actions in Optima Web Panel There are a couple of buttons and actions we will face and use frequently in this application Now we will learn about them one by one sequentially Sav
13. e Button Save Now The save button looks like In some forms user can create new entry like origination termination etc We will find this button in those forms Clicking this button system tries to entry a new record Edit Button The edit button looks like Those records that are editable contain this icon in the action column Clicking this button icon the data will be loaded in the next panel in the editable input areas Update Button Update Now The update button looks like I After clicking the edit button the data will be loaded in the input fields and this button will be under the input boxes Clicking the button record will be updated If no change is Cancel required then we can click on the button to undo the changes Disable Button The disable button looks ike As the edit button this button icon will be seen in the action column in every row where it will be applicable Clicking this button will inactivate deactivate the record and usually will be hidden from the regular data view View Inactive records F Vi i Usually this option will be just on the data table This option looks like SENE By clicking on the check box inactive deactivated disabled records will be shown in the table Generally these inactive data are not shown in the records Enable Button Enable button looks ike After we click on the View Inactive all the records will be shown Those which are inactivated deactivated
14. ed Using spaces in the word is not allowed If uncertain leave it as the default dev sdal lucid I lupusave Afs Add any characters you wish using only alphanumeric characters if you want to customise Using spaces in the word is not allowed The underscore _ is allowed but do not use hyphen Encryption IN NORMAL no encrypti File type lexta Y File Size 1024 MB v Do you want to copy 5FS5 files The CD has lupu_528 sfs and maybe other sfs files on it It will speed startup considerably if these are on the hard drive W Copy SFS file 204MB Partition info Swap size lo MB v dev sdallext4 drive ATA VBOX HARDDISK Free 938MB 1006MB Just click OK button if there is no need to change Sok Back Click Back if you want to change partitions Jok 4 Back Step 4 Click on Reboot PC button to reboot the computer and save the ISO PupSaveConfig v 2 2 5 x Please confirm dev sdal ext3 drive ATA VBOX HARDDISK Free after creating files 170MB 1006MB The following file will be created during shutdown process Aucid lupusave 3fs NORMAL no encryption 768MB copying sfs files skipped because there is not enogh space To change settings follow Menu gt Utility gt PupSaveConfig Or click Back button below To shutdown with current settings follow Menu gt Shutdown Or use next buttons _ Check again at shutdown Wi Eject CDs at shut
15. on default Source Prefix any Source IP gt IP 31 lt SIP gt Destination Prefix any Destination Port 0 Port Group O lt all gt gt TEL gt IP Routing Index 0 Description default Source Prefix any Source gt Port any Destination Prefix any Destination Port 0 Sip Server Manipulation Configuration IP gt TEL Destination number Index 31 Description local Source Prefix any Source IP gt IP 31 lt SIP gt IMMPROLABS PTE LTD www optimasaver com Page 19 USER MANUAL Destination Prefix any Destination Port any Port Group OK lt all gt System Configuration Sip Parameter Is Register NO Annexure 6 Addpac Configuration Default IP 192 168 10 1 via LAN Port Default Password root route Dial plan should be added as you require Annexure 7 Quintum Tenor AX AF DX Configuration Common for DX AX AF Changing IP Address con ei set ipa 192 168 101 10 set sm 255 255 255 0 siprd change 1 g 192 168 101 1 su mc maint reset yes Voice Codec Set con vc 1 set cvc 68 set cps 20 print SU vc 2 set cvc 81 print SU SIP configuration Sip set psips 192 168 101 1 SU tcrg IMMPROLABS PTE LTD www optimasaver com OPTIMA SAVER Page 20 USER MANUAL set uaa ua 101 SU mc maint reset yes Prefix Manipulation hnd or hnd 1 print con add 8801 SU con change 1r 01 su print Now the next steps are different for Analog AF AX and Digital DX Quintum For AF and AX
16. optima client computer starts Now if that is closed you can re open it from utility folder on optima client pc s desktop There is another option to find and be sure about MAC address User has to open the terminal where he can execute commands Then user has to run the ifconfig command to see the network configuration and in the configuration there is Hardware address which he has to put as MAC address User will get the Teamviewer ID and Password from the running teamviewer in the optima client computer User will fill the optima client name and password One thing to remember only alphabets numbers and symbols S and are permitted for optima name and optima password IMPROLABS PTE LTD www optimasaver com Page 11 USER MANUAL OPTIMA SAVER Origination In this form we will manage the originations of call For that we will have to define the Origination or Carrier or call provider or switch Name O view All Origination vie inactive Sa Show 0 entries Search t Origination i 178 67 55 123 SiP 32 Showing 1 to I of 1 emtries Origination Host IP Protocol SIP for now and ports We can add new origination from here We also can edit the information of the existing origination We can disable and enable an origination but cannot delete remove any origination completely g aia Name Ongination_t Letters numbers and _ Host IP 178 67 55 123 Cat Limit 32 Pon 5060 Protocol gp s
17. our internet download and upload speed Please contact support team to know which location would be best for you test the speed Check the signal strength of the SIMs Check the balance of the SIMs Check the teamviewer is running and can be connected through internet Teamviewer will be ok if net connection is ok If teamviewer doesn t work then either your net connection is not ok or your USB is corrupted If USB gets corrupted then re burn your USB Please do not use wireless LAN for optima service It doesn t work So check for your net connection through wireless LAN If possible turn off wireless connection button If there is still some problem then the support Annexure 9 Some Useful Links Optima ISO http optimasaver com optima _ live iso Optima USB Burn video tutorial http www youtube com watch v 0s4hdm8zKio Internet Speed test http speedtest sng01 softlayer com speedtest Hard Disc Installation step by step http www distrogeeks com install puppy linux precise IMEI Generator http www nokiaport de tacdatabase index php s imeitools While using IMEI Generator for your gateway select different model for each port IMPROLABS PTE LTD www optimasaver com Page 22
18. r com Page 16 USER MANUAL OPTIMA SAVER Dial Plan We will add modify or delete dial plans from this form DIAL PLAN MANAGEMENT DO View All Dialplen Show 10 entries gwi D Showing 1 to 2 of 2 entries DO Add New Dialplan Prefix Replaced Prefix Termination Prorcty After changing dial plan we will go to utility tab and reload all settings to make the dial plan take effect Sometimes for net connection trouble this reload all settings action might not work properly In that case please edit and update your gateway information once and then full restart your service IMPROLABS PTE LTD www optimasaver com Page 17 USER MANUAL OPTIMA SAVER Basic Trouble Shooting Annexure 1 Ideal Optima Connection If you use Router follow this configuration If you use Switch follow this configuration SWITCH Annexure 2 How to Fully Reset your Gateway Factory Reset for gateway 1 Press the small Reset button of your gateway for 45 seconds 2 Now power off your gateway and then release the Reset button 3 After 2 minutes power on your gateway Annexure 3 How to use Peasyport LAN Scanner Peasyport LAN Scanner is a little and convenient tool to find IP in your network Optima have this tool pre installed Follow these simple steps to find your Reset gateways within your network 1 Goto menu on the bottom left corner of desktop gt gt Network gt gt Peasyport Lan Scanner
19. trol your service You can restart your optima server directly from here As well as we can reload the settings from here UTILITY MANAGEMENT O Sattings Relo L E Reload AL Disable Dial Pan settings Sarver O Optima Client Show 10 entries Search a R art is 5 j P Showing 1 to 1 of 1 entries If there is any problem with calls we would first see the status of the service If it is green then it is running healthy If it is red then it is not running and having some problems Then we will restart the optima service in optima client computer But please remember this will not restart your optima client computer It will restart the optima service in your client computer We can restart from the action column After we click the restart form the Action column in the data table it will be restarted within 2 minutes Restart Server under the server panel restarts the server immediately We can reload all the settings and as well as enable or disable dial plan menu from the settings panel If you don t want to enable any dial plan for your optima service you can disable dial plan option from here Your optima service full restart steps 1 Select Reload All Settings and click Submit 2 Click the Restart orange button button in the optima client list If you have multiple optima client then restart them all 3 Click Restart Server blue button once IMMPPROLABS PTE LTD www optimasave
20. uter to save the ISO in the USB drive For this we will have to follow the bellow mentioned steps When rebooting the system for the first time the save option will appear It s highly recommended that you save the data appropriately following these guidelines Step 1 Click SAVE button when this screen appear ge ce a s a ig v 2 2 5 x The new data and settings made in this session will be cleared at the next psave configuration A DO NOT SAVE Step 2 Your Puppy booted without any personal storage files The new data and settings made in this session will be cleared at the next boot if you do not save the session Configure now where to save Puppy will save the session all of your personal data and settings to a file named lupusave 4fs at shutdown This is optional Click DO NOT SAVE if you want to shutdown without saving session Make sure any required removable drives and or media are plugged in Click OK button to start probing devices IMPROLABS PTE LTD www optimasaver com Page 5 USER MANUAL OPTIMA SAVER Step 3 Select File Type ext4 and File Size 1024 MB and click OK button PupSaveConfig v 2 2 5 You can customise the pupsave file Folder name File name File options Enter any folder name If the folder does not exist it will be created Only alpha numeric characters underscore _ and hyphent are allow
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