careSOFT user manual
Contents
1. Q QuanCom a Unit K 3digit Main Relay Unit RelayUnitK NurseCall zs amp Definitions Unit L 3digit Main Relay Unit RelayUnit L NurseCall rs Unit M 3digit Main Relay Unit RelayUnit M NurseCall E Unit N 3digit Main Relay Unit RelayUnit N NurseCall C a re SO FT Unit O 3digit Main Relay Unit RelayUnit 0 NurseCall elayUnit P 3digit Main Relay Unit RelayUnit P NurseCall p Version 2 6 x Unit A Main Relav Unit RelavUnit A NurseCall Ji A Unit Test 2 4digit Type Select the relevant unit type aea Number Enter the relevant hardware number of the unit ae m eea which is contained in the user manual of the unit Name Feza manufacturer e shea 7 Name Enter the desired name such as the room number Resident Select the relevant name to be assigned to this unit 21 09 2012 Page 11 of 12 careSOFT user manual Definitions The alarm type escalation levels alarm status and careSOFT user rights are managed here Alarm type careSOFT f alx Here you define the alarm types sr a TS that can be used in the alarm Residents a Positions arm E ax age days andar program Max age days should 2 Nusra sis Sit wer ji mr Bs TR Technical 30 Falsch be set as shown in the screenshot a pen Gsste 90 Falech Alarm type Ignore 1 Falsch on the right As a result when Pain vk Presence Falsch 9 Alarm status Batt Low 90 Falsch restarting careSOFT for example all2. Refresh Acknowledge alarms Close alarms Delete alarms Export UNUEL T LEVOS CAUS D Alarm ype Citeron Resident UntName UnitNo Postion Name Postion System Status 1 H Help Hilfe default Test 2 4digit no Position NurseCall Th e same Ist can a Iso be accesse d Via t h e Quittierung Quittieru default Test 2 4digit no Position NurseCall 1 1 ict Help Hilfe default Test 2 4digit no Position NurseCall N ame ass Ig nme nt N ame l st menu un d er Quittierung Quittieru default Test 2 4digit no Position NurseCall t h e name of ares i d e nt Help Hilfe default Test 2 4digit no Position NurseCall Records Record of all software steps All items set under Records are entered here The analysis of the record can be exported to Excel 21 09 2012 Page 6 of 12 careSOFT user manual ib Residents b Basic data Alarms 21 09 2012 Alarm groups X X Alarm groups and residents can be recorded here tr Alarm groups Add Edit Delete X Note that a separate alarm group must be created each time an alarm is assigned to an individual nursing group Resident list Add Edit Names x X Alarm group assignment X Manual alarm history evaluation Delete X A new resident must be newly created assigned to the corresponding alarm group and assigned to the unit for the relevant room under Systems In the case of the discharge or death of a resident he must be assigned to t
3. ats oe gt a acknowledged alarms older than a oe one day are deleted or archived X careSOFT s Version 2 6 x Since the acknowledgement is also entered for help calls the incoming call recognition can still be traced Escalation levels The escalation levels are defined here For each level created an additional entry is automatically created in the alarm program These must be configured accordingly Alarm status careSOFT O x The Alarm status Status level et a ws i Refresh Mew _ Delete Proceed Export _ and Color of the alarm status are ip os Alemstaus Staus Co d fi d h M Nursia gout ae 7 AE etine ere PEE otma Closed 3 12632256 Bay Systems ym Definitions Alarm type Escalation levels Alarm status The default setting is Call Presence Closed User careSOFT Version 2 6 x User The users that can log into careSOFT are managed here Authorizations can be set separately for each user If a user is defined without a name and password this user is logged in directly when careSOFT is started This can be used to ensure that the open alarms are always visible 21 09 2012 Page 12 of 12
4. record feature if there are problems and following consultation with the manufacturer Activation results in the recording of all client interfaces This produces a very large data F pron ma ok Abot Take over volume amounting to approx 30 000 data records per week A record should not last for longer than one week Default CJ all deselected M Info General information M Warnings Loss of connections between systems and units Incorrect units or those that have not been entered that are sent from the NurseCall system to careSOFT are also recorded These units must be checked and adapted accordingly in careSOFT or in the NurseCall system M Errors Errors that can occur after a user action lV Program error Errors that occur within the program and are usually unexpected M Communications This option is used to record client interface activities M Alarms Displays every single alarm as an alarm window Licence holder lt 4 t Settings 2 6 2 When the dongle is inserted the relevant dongle Basic data Records Licence holder Licences Data Program info number is entered here and the system remains T licensed as long as the dongle is connected to the PC Eaaet 3 Name when careSOFT is started ica The dongle can be connected to a replacement PC at Place any time New start Abort Take over 21 09 2012 Page 3 of 12 careSOFT user manual j Licenses gt Settings 2 6 2 When the don
5. 9 2012 Details Page 5 of 12 careSOFT user manual 2 Individual structure items Alarms Displays all open alarms careSOFT Double click an open alarm in the information window to open the detail ey ie x v x Records Refresh Confirm alarm Close alarm Confirm alarms Close alarms 5 Residents I win dow ri dimen D Alarmtype pe Resident Unit Name Unit No i Residents Q118 Help default Test 2 4digit ABCD 4 Positions mh ai On the Curr pos O tab you can see an Alarm details 118 overview image of the alarm position Alarm parameter Previous calls oe ice Alarm unit The exact position is indicated by a red dot na TO CoM in the software Eee ieee On the Curr pos D tab you can see a Criterion I7 Hife Alamzone Ze SSSSOSOS S S aje iene Alarm type Help stst s si detail image of the alarm position uii r act Poston fgjnoPostion SSOSOSCSCS The relevant images can be MEFR received on 00 00 00 Resident default previous position Ono Poston saved under Positions Alarm group ALG Violet received on 00 00 00 Status Date Time Alarm status But Start 26 09 2012 12 02 48 Escalation level Stufe 1 Acknowledgement Next timeout 26 09 2012 12 09 24 End gt Alarm details 118 Alarm parameter Previous calls All alarms for the relevant unit are shown rs F x z i d p
6. S ystems Definitions Select the relevant system and unit and write your message Send message Then press Send to send the message System espa Unit 200 Pager 200 x Message Test Pager 200 21 09 2012 Page 4 of 12 careSOFT user manual Start a test alarm menu Here you can start test alarms This is very helpful during initial startup as a means of testing the interfaces Both incoming and outgoing interfaces can be tested The parameters to be entered vary by system Close menu Here you can close the careSOFT program careSOFT 2 J Would you like to close the program cance General symbols al Refresh display Refreshes the information window E Add Manuel alarm release system NurseCall v Unit No c0022 Criterion Loc Code1 Timestamp Loc Code2 Timestamp Alarm release careSOFT Logon Settings Send message et Refresh Co D Alarm type Start a test alarm Close Systems Definitions Adds a new data record in the active information window x l Delete Deletes the data record selected in the information window Edit Opens the data record selected in the information window Double clicking the desired data record produces the same result all Copy Copies a data record within the active information window Information window views Large symbols eaa List Bel a_l Small symbols 21 0
7. SOFT program is split into three sections Structure tree Located at the top left All main and substructure items are shown here in line with the access rights of the current user Information window The large window on the right This shows the relevant information for the individual structure items The sorting can be changed by double clicking the relevant column name Logo field Located at the bottom left The company logo is normally displayed here If this is not the case this indicates that the connection displayed in this field was temporarily interrupted In this case double click one of the displayed connections The company logo should then reappear 21 09 2012 Page 1 of 12 careSOFT user manual 1 The Program menu bar AS rogram Logon E aa ca F Settings Refresh Confirm alarm end message All program items can be blocked under Ne 0 Alam ype Close hi Systems Definitions Definitions Users Ea Logon menu Users entered under Definitions can log on here Username administrator Password seen Abbrechen careSOFT Program ay ie t Settings menu mere aa Close Default O all deselected ay mom Systems Definitions Basic data If the functions create unit create criterion and create location are activated M sending an alarm from NurseCall to careSoft results in the automatic storage of the unit floor room bed and or criterion and or location in careSoft
8. also possible to allocate technical alarms to a separate nursing group 21 09 2012 Page 9 of 12 careSOFT user manual F Alarm program Add Alarm program careSOFT Alarm programs define how each criterion is to be handled Zone 1 EN ALG System Help E g in the case of a call with on Quittierung criterion 7 help call nursing gt Bibel group green is alerted Some E Batt tief Dement Anwesend Ende Feuer Gag Pot Alarm ES fee eee TL caresort Version 2 6 x In the case of a call with criterion 3 acknowledgement Acknowledge all resident alarms is displayed followed by All resident alarms deleted To edit an entry select the desired alarm type e g Help Acknowledgement Technical etc and then click Step 1 The information window then displays how this alarm type is handled To change this double click the entry in the information window The window Command 1 appears as shown Number the program number of the relevant command Numbers can be assigned individually though we recommend that sequential numbering is used a lt 2 Pilegegruppe alarmieren 1 Edit Delete X See et cp x PI Refresh New Delete Proceed Copy from gt Allocation PLG Technical Zone 1 ALG System Help Step 1 v Command 1 Settings Number 1 Pflegearuppe alarmieren v PLG Technical Command Nursing group Com
9. careSOFT user manual Introduction careSOFT comprises a main program with the name careSOFT and the careSOFT interface programs as shown here in the windows NurseCall client and AscotelIP client for example careSOFT A Alarms et fe x fi x 7 Records Refresh Confirm alarm Close alarm Confirm alarms Close alarms Resident mm r ii lA crab ID Alarmtype Criterion Name Resident Unit Name Unit No PositionName PositionNo S a3 Nursing groups Y Alarm program a Systems E Definitions Acknowledged alarms 0 t AscotellP 2 8 0 Alarm ignored 4C00 18 26 09 2012 19 19 38 ATAS passwort halloween Alarm 4C00 2 0 0 26 09 2012 19 19 38 ATASUsername ATAS Alarme in NC2 Master quittiert E 26 09 2012 19 19 38 AscotelPort is 1088 Alarm ABCD 737070 26 09 2012 19 19 38 Ascotel is on 192 168 10 109 Alarm ABCD 777070 26 09 2012 19 19 38 Auto Reset after CommStart is Wahr Alarm ABCD 0 0 26 09 2012 19 19 38 Auto Reset after 5 NACK Messages from Ascotel Alarm ABCD 777070 26 09 2012 19 19 38 Clock 200 ms Alarm ABCD 0 0 26 09 2012 19 19 38 Menudefinition read TAB confirm TAB close Alarm ABCD 77 070 26 09 2012 19 19 38 Mode 2 Alarm ABCD 777070 26 09 2012 19 19 38 Communication stopping Alarm ABCD 777020 Alarm ABCD 777020 NurseCall2 online ij careSOFT online Ascotel offline E careSOFT online O Alarme offen 26 09 20 The main care
10. e Settings 2 6 2 Automatic creation should only be activated Licence holder Licences Data Program info temporarily and not on a permanent basis In the create unit m case of permanent activation there is a risk of n foreign or incorrect units criteria or positions RE being registered This results in unnecessary Beep license use which can even lead in turn to blocking of the software with careSoft versions prior to 2 6 x Note all units feature a factory defined location code which is automatically adopted by Pe 5 fiom tena careSOFT These codes can be found under Positions in the structure tree These entries must be checked and deleted if necessary If the Alarm window option is checked M a separate alarm window is displayed for each triggered alarm Note multiple alarms in a short space of time can lead to overview problems if this feature is activated If Beep is activated M an acoustic alarm is issued This occurs if there are connection problems with an interface program This function can also be activated for the individual interface programs 21 09 2012 Page 2 of 12 careSOFT user manual Records Settings 2 6 2 These are internal software records Info They are used only for analysis purposes and any Warnings necessary software troubleshooting as Even if this option is not checked LJ all system and Communications Alarms unit alarms are still recorded Note only activate the
11. eivers belonging to the 2 BR PLG Al receivers relevant nursing group cell phones p pagers or alarm displays Ge careSOFT Entries must be limited depending on verson ns gt the system in question partly restricted service To create a new nursing group Nursing group NEW i click P New and enter a unique na me Co nfirm by babel is rE ani is Hela T pressing Store R ca R Double click the new nursing group to open it for editing Start by selecting the Service schedule tab The attendance times of the relevant nursing group are aService schedule 24h S ienie ee defined here Service schedule 24h et oF ad vt Refresh New Delete Proceed E rom ooann a ame stem gt Service schedule Click New to create a new l nna Se gy IET To 00 00 00 service schedule which should again be assigned a unique name e g 24h Morning etc Then specify the attendance times from to and save the service schedule By double clicking the relevant service schedule you can specify the receivers for this schedule on the corresponding tab Unit per Service schedule 1 Click New again to select the receivers from the menu Setings Each receiver must be entered individually A receiver group System 1l Alemde can also be created depending on the system The use of several nursing groups allows separate alarms to be issued for multiple buildings or floors for example It is
12. gle is inserted all licenses are Basic deta Record Licence hell Licences Data Progamino i 2 entered and released Refresh he ie te horde Activating code Expiration d For test purposes system licenses can also be entered without the use of a dongle These licenses are then valid for 30 days Click the New H symbol and select the relevant license Repeat this process for all desired licenses Data Delete all alarms removes all alarms from the Basic data Records Licence holder Licences Data Program info database while Delete all alarms from last year oe Delete all alarms trom last removes all alarms issued in the past year However old alarms should only be deleted via the relevant task as per the installation instructions Register service and Remove service Detailed information on these functions can be oa found in the careSOFT installation instructions New start OK Abort Take over Settings 2 6 2 Program info Information on the software version can be found here Basic data Records Licence holder Licences Data Program info careSOFT Version 2 6 2 Copyright 2002 2012 Dieses Produkt ist Urheberrechtlich gesch tzt New start OK Abort Take over careSOFT Program Send message menu Logon aa Here you can manually send messages to any iter Start a test alarm Close system unit a
13. he relevant alarm group Discharged Deceased This allows for subsequent evaluation of the resident s alarms Note if you only change the name no further alarm evaluation for the previous resident will be possible His alarm data will only be accessible via the new name careSOFT By Alarms ey ape Al 208 Click to enter a new resident or to make a change double click the relevant name to open the detail window p onsideieabeiaibamaadl 1 Ex Basic data l Alarms t Resident default Basic data Alarms l ey Name Eric Braendle Address Place Coo a OOOO Or Telephone 089 7917793 Photo i j Z Info Alarm group ALG Test Md Select w Standard a Store cares Help Hilfe Quittierung Quittierung default Help Hilfe default Quittierung Quittierung default Help Hilfe default Abort Dax i Records Refresh New Delete Proceed Be ee Residens adess place phone roe Alamgoup Dipl Defaut_ Pil Test XXX ALG Test 3 Wahr 7 Ke Positions ALG System 0 Falsch Nursing groups ALG System 0 Falsch E Alarm program ALG System 0 Falsch Bhy Systems ALG System 0 Falsch Definitions ALG System 0 Falsch ALG System 0 Falsch ALG System 0 Falsch ALG System 0 Falsch ALG System 0 Falsch EN RelayUnit Q ALG System 0 Falsch EN RelayUnit P ALG System 0 Falsch ion careSOFT 44 RelayUnit O ALG System 0 Falsch n i 44 RelayL
14. l Falsch Falsch predefined If you have created a new pe Sct nent S857 Fih Fach AscotellP syste m CO ntact the man ufa cturer to 3 een E ESPA_IN define the exact data for the criteria gt peeta eN Units functions of these unit types kE in Ny careSOFT Version 2 6 x Delete Units x x X Link units with names X careSOFT Seg A Alarms et op At Fe Records Refresh New Delete Proceed i amp ea Unit Typ gt Resident System B Nursing groups 24 Test FL RO BD 7 Transmitter Test xx NurseCall E Alarm program 24 MainUnit 3digit Main Relay Unit MainUnit NurseCall a i E e 5 EN Systems z5 RelayUnit A 3digit Main Relay Unit RelayUnit NurseCall F wi Alarmdisplay ts Unit B 3digit Main Relay Unit RelayUnit B NurseCall F Alarmdisplay2 ts Unit C 3digit Main Relay Unit RelayUnit C NurseCall AscotellP elayUnit D 3digit 4 Main Relay Unit RelayUnit D NurseCall CorridorDisplay 2 RelayUnit E 3digit Main Relay Unit RelayUnit E NurseCall D O u b e C C k a u n it to O p e n t h e ESPA Unit F digit Main Relay Unit RelayUnit F NurseCall b ESPA_IN Unit G 3digit Main Relay Unit RelayUnit G NurseCall 7 e E NurseCall Unit H digit Main Relay Unit RelayUnitH NurseCall CO r re S p O n d l n g d et a W n d O W g Bh Unit types Unit 3digit Main Relay Unit RelayLnit NurseCall BB Units 44 RelayUnit J 3digit Main Relay Unit RelayUnit J NurseCall
15. mand here you define what happens with the alarm in this step Nursing group here you define which nursing group is alerted in this step 21 09 2012 Page 10 of 12 careSOFT user manual e J Systems Delete Systems X X X careSOFT jo All systems are recorded here e g aox A Alarms ey p K A NurseCall AscotellP Spectralink Recods Refresh New Delte Proceed i amp Lae Driver Delete messages Supervise 5 Alarm Driver Wahr Falsch Qu a n CO m etc E m Ahk le Hare et wen ras a arm U river anr alscl Tee Aamdipiy SY CorridorDisplay Alarm Driver Wahr Falsch le Alarmdisplay2 ESPA Alatm Driver Wahr Falsch E i AscotellP J ESPA_IN Alarm Driver Wahr Falsch 1 1 idorDi NurseC Dri h Fal All possible systems are predefined here i p EAE nee ES ESPA_IN y NurseCall Delete any systems that are not iial amp Definitions required v careSOFT Version 2 6 x If you still need to record a new system e g two identical systems copy the settings for the existing system and allocate them a unique name and an unassigned port number S E Unit types Delete Unit types X X X careSOFT Ex Alarms g gh Ke P1 E The unit types contain all possible units El Res A ope 7a aoa Unitype Ss Standard is transmit isteceiver _ receiver amp Positions n for a system These are already _ BB Nasra gops eal Fach Fah oe Systems persona
16. nit N ALG System 0 Falsch Version ie M ALG System 0 Falsch Le S E uam mee x Refresh Acknowledge alarms Close alarms Delete alarms D Alarm type Position Name Test 2 4digit ABCD no Position Test 2 4digit ABCD no Position Test 2 4digit ABCD no Position Test 2 4digit ABCD no Position Here you can edit the name and corresponding alarm group assignment The internal telephone number is only required if a communication channel is to be opened in the case of an alarm this function depends on the telephone system Here you can view all processes started for the selected alarm and the assigned units respectively Page 7 of 12 careSOFT user manual Positions Alarm zones Add Edit Delete Alarm zones X X X Alarm zones can be defined here However only one alarm zone should be defined due rn a aon to the significant amount of programming required Epean ee e A new alarm program must be created for each alarm pege ve zone E g all loops in building A are located in zone _ Boe building A a coors careSOFT Version 2 6 x E Alarm zones Zone 1 Creating a new alarm zone Settings Position detector ca E Name Zone 1 Press the New button F Name name of the zone Default M if only one zone exists If multiple zones are defined the default zone must be specified The default zone is used automatically if the zones are not programmed correctly Positi
17. ons Add Edit Delete Positions X X X All IS75 loops are recorded here ca DRERI Note the entry Without position 0 must not be Pomm ae deleted It forms part of the system and is used for yee units without localization function If this entry is gis deleted reliable system operation can no longer be assured L careSOFT Version 2 6 x To enter a position click New kag The Position window opens In the Number field enter the same number as set in the IS75 76 unit via Position Main entrance Settings Overview picture Detail picture l dip switch uba 231 c ens Name Main entrance In the Name field enter the position of the loop F ATA e g Main entrance The Alarm zone field can be used to define which alarm zone the loop is located in An image photo or floor plan can be stored on the Overview picture and Detail picture tabs The red dot can be set to the desired position via the cursor The overview and detail pictures are then displayed in the case of an alarm 21 09 2012 Page 8 of 12 careSOFT user manual 82 Nursing groups Delete Nursing groups X X X The following settings can be made ace Hok Any number of nursing groups can be B Alarms a xn A oy 7 Records Refresh New Delete Proceed Duplicate Export created Any number of service bo schedules can be defined in each Pa cr nursing group gt Each service schedule can contain any Amn number of rec
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