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Hughes 9450 Users Guide

1. Using the Hughes UT web Ul 25 3004128 0001 Revision A Manage APNs STATUS Connection Access Point Names APNs Enter the information supplied by your service provider to access the BGAN Network Registering Your APN data will be saved so the terminal can be easily configured PS Not Attached CS Not Attached Defined APNs Signal Quality Defined APNs Add an APN GPS APU UserName O Acquiring VIZADAEGANINMARSAT COM ii BGAN INMARSAT COM Location Waiting User Name Public Static Last Fix 10 11 18 01 10 i Password BGAN Terminal Save User Name Password t WLAN Enabled Remove Y Tracking amp Tuning Elevation 8 1537 070 MHz Screenshot shows the new APN that was added in the Defined APNs section 26 Using the Hughes UT web UI 3004128 0001 Revision A SMS Sent Messages C 870772420193 M 870772420193 E 870772420193 CI 870772420193 C 870772420193 Delete Checked You can manage SMS text messages from the SMS pages which provide a similar function to LaunchPad You must have a valid Service Center number configured in order to send messages see the SMS Settings Page Send Receive this page allows you to view your Inbox box messages and Compose a new message If there are more than 10 messages you can view the older ones by changing the page number You can also reply to received messages or forward them to an
2. Valid GPS Fix HW Fault o Introduction 3004128 0001 Revision A The 9450 IDU has a 4X RJ 45 connectors with 2 LEDs for each connector with the following functions Green Red bicolor Green indicates Link active Red indicates power over Ethernet PD device is connected and being powered by IDU When both LEDs are active it will appear Orange in color Green Traffic indicator Using the Hughes 9450 Auto start configuration Since the Hughes 9450 terminal is equipped with a tracking antemna the default configuration for the Hughes 9450 Land Mobile Terminal is as follows e The Hughes 9450 is configured to automatically register with the network by default The terminal will automatically attempt to register with the network once the tracking antenna has acquired the satellite signal and obtained a GPS fix e The IDU has a power switch and an ignition sense line For the unit to turn on the power switch must be in the ON position and 12V or 24V applied to the ignition sense line Refer to the 9450 Installation Guide P N 3004129 0001 Terminal Status STATUS Connection Current Connection Registered STANDARD STREAMING PS Attached A CS Attached Charged per Megabyte O Charged per Minute Beam REGIONAL 13 59 T 3D GPS Fix Connect using APN bgan inmarsat com v Location 32 89 117 20 Last Fix 10 10 22 21 51 service Lapua iP BGAN Terminal WLAN Enabled Visible Satellites es
3. Default APN This is read directly from the SIM card Terminal Support contact information retrieved from the SIM card Website Telephone E Mail Troubleshooting Terminal Log Files This allows you to extract and save any of the following log files for troubleshooting purposes System Log Event Log Packet Log Circuit Log These files can be e mailed to Hughes directly for fault analysis if the user experiences any problems Reset Terminal to Factory Defaults Clicking the Restore To Defaults button will restore the UT back to the factory default settings and delete any of the user parameters that have been set up in the UT 40 Using the Hughes UT web Ul 3004 128 0001 Revision A NOTICE Hughes highly recommends that the user exhaust all possible troubleshooting procedures before using this feature Reboot terminal Clicking this button reboots the terminal so that configuration changes can be saved into the configuration file or can be used when just a simple reboot of the terminal is required Using the Hughes UT web Ul 3004 128 0001 Revision A 41 Troubleshooting Problem Possible Cause Possible Solution Terminal will not turn on Power switch not on No ignition sense Fuse is blown Check the power switch is in the ON position and LED is on Check positive voltage is applied to the ignition sense pin of the power connector Remove fuse and check Refer to Installation M
4. For example to dial a number in the USA enter 001800555 1234 To receive incoming calls you must configure your ISDN device with the MSN Multiple Subscriber Number of the service it supports See the ISDN section for information on configuration of MSNs To configure the MSN in your ISDN device refer to the user guide of your ISDN device Connecting by RJ 11 You can connect an analog phone or fax machine to the RJ 11 ports e The FAX port is configured for 3 1k service for fax e The TEL port is configured for speech service for voice calls To dial prefix the international number with 00 and terminate with For example to dial a number in the USA enter 0018005551234 00 Country code phone number Operational note RJ 11 and ISDN handsets cannot be connected at the same time The 9450 will configure itself to ISDN or RJ 11 mode depending on which type of handset is plugged in first and will be in this mode thereafter To switch modes the 9450 must be rebooted with only the desired handset connected If both types of handsets are connected at power on the 9450 will default to ISDN mode and RJ 11 will not be operational Using the Hughes 9450 13 3004 128 0001 Revision A 14 Coverage Map The Inmarsat BGAN service is operated with 3 satellites as shown below The Hughes 9450 terminals will perform best in areas where the elevation angle is 20 degrees or higher Lower elevation angles increase the probabili
5. 5 1 4 Americas amp Tracking Elevation 39 1537 70 MHz Using the Hughes 9450 9 3004 128 0001 Revision A NOTICE These default configurations are accessible through LaunchPad or the web Ul and it is recommended to keep these settings for convenient operation of the Hughes 9450 Land Mobile Terminal Power up and the connection to the Internet After power is applied the Hughes 9450 IDU and Hughes Tracking Antenna will begin their start up sequence The tracking antenna will begin its search for the BGAN satellite and the antenna motors may be heard during this time Note that the tracking antenna must have line of sight to the BGAN satellite Once the antenna has locked onto the BGAN satellite it will continue to make minor adjustments to acquire optimum signal strength The antenna may be heard twitching during this time Eventually the antenna will sit at an optimum position while the vehicle is stationary Once the vehicle starts moving the Hughes Tracking Antenna will automatically track the satellite signal and keep the antenna pointed towards the satellite During short outages e g while driving under a bridge etc the antenna will remain in the same position and will pick up the satellite signal immediately For longer outages the antenna may need to repeat the search pattern to reacquire the satellite signal NOTICE Circuit switched and packet switched connections will typically recover from signal o
6. Allowed Mac Addresses Add A Detected Device a acaaress ieacaress mac adaress Telephony Security 34 Using the Hughes UT web UI 3004128 0001 Revision A Telephony ALL SETTINGS General Setup IP Address DHCP Wireless LAN WLAN Security Telephony Security 64 kbps Clear Data UDI 3 You can establish ISDN data communication by connecting your ISDN equipment directly to the BGAN Terminal s ISDN port with an ISDN cable which is the same as the Ethernet cable The Telephony page allows you to activate 40V power sourcing on the ISDN interface and configure Device MSN Settings General ISDN Settings Enable ISDN Power Sourcing To turn on the ISDN power sourcing click the check box in the upper left hand corner that says Enable ISDN Power Sourcing and then click on Apply The ISDN device should receive 40V power immediately via the ISDN cable This field should be on unless you never use ISDN or are using an ISDN device that has its own power source Select the outgoing call type using This box controls the mechanism used by the terminal to select the bearer type for mobile originated calls By default the Device Bearer capability is set as the trigger in this drop down list Most ISDN devices correctly signal the call type speech 3 1KHz audio UDI RDI via the bearer capability There is also an option under the drop down arrow to set the trigger to use the MSN rather than
7. CO Save User Name Password Remove Using the Hughes UT web Ul 3004128 0001 Revision A Add an APN Use this field to add an APN that you want to use Type in the new APN and username and password 1f required If you want to save the username and password so you don t have to re type it each time check the Save username and password box and then click on Add The new APN name will show up in the Defined APNs field This APN will now be available to use from any APN drop down menu Username UN Password PW Some Service Providers require a username and password to be used when setting up a connection This is often required when using Static Global IP addresses assigned by the Service provider You can also Edit a defined APN if needed Click on the APN in the Defined APNs section and click on EDIT Make the required changes and click Add Manage APNs STATUS Connection Access Point Names APNs Enter the information supplied by your service provider to access the BGAN Network Registering Your APN data will be saved so the terminal can be easily configured PS Not Attached CS Not Attached Defined APNs Signal Quality 0 Defined APNs Add an APN BGAN INMARSAT COM VIZADA BGAN INMARSAT COM Acquiring Location Waiting User Name Public Static Last Fix 10 11 18 01 09 Password BGAN Terminal Save User Name Password t9 WLAN Enabled amp Searching Elevation 8 1537 070 MHz
8. INTO dUCAON a ideada 5 ONCE W arias e T E EE E E E E E tirats la 5 About this User G de iia id ea patie ean atin ean 6 Package Contents ieoten eiee bea ce Beek Ee eee tee eee cyan e a ae ea e e a oder eaae 6 Minimum System Requirements for Laptop PC ese csecsecssecsseceseceseceseeeeceseeeseeseneeeeeeeaeesaaeeaaeenaees 7 Getting Startede estes dE ada 7 Installing your termal ti A A ica 7 Terminal LED functionality eienn ia sc 7 Using the Hugh s AMA sussaceesseacsveacsdessusveaceveedsoses 9 Autostart configuration sereo ae o pacta ea a Eaei vest aaea aaa e oiner aaaeaii toise orton 9 Power up and the connection to the InterMet oooonnnccnnccnocanoncconnnonnnonnnonanonn nono nonn conocio nn nono noc nccnnncnnncnnnannos 10 Connecting the terminal to the Computer 0 ee eeseceseceseceeeeeeeeeseeeseeesseeeseecaaecsaecsaecssecsseeeeesteeseeeees 10 Connecting by Ethernet ci mita ia A eee 11 Power over Ethernet POE ui deta E de Y ASA at IAEA 11 Connecting by WEAN uote oli least 11 WEP S CULICY set0s hed t n sa 12 Connecting by ISDN ii ee eae ate Meat eed 13 Connecting by Rlel leccion terca rte ee EA E eee Rae aereoa Ee 13 Coverase Map eene re A IE e E E e A E uate E e a ea E a 14 Using the Hughes UT web Uk iaa 15 Accessing the WP webu Lt eE T E a E E ee e AA A on A 15 Homepage iaa Selucselebagentelicetbelaverestes 16 Data A A A ee eee 19 Manage Connections ui tian sida a ee eee eel iia ena en ed 19 Automatic Context Activatio
9. SIM Information IMSI 901112112102079 Default APN bgan inmarsat com Terminal Support Website support inmarsat com mmi1 aspx Telephone 442077281653 E mail bgantest1 inmarsat com Troubleshooting Terminal Logs To download the logs to disk Right Click the links below and select Save Target As System Log Download Current Event Log Download Current Download Archive Packet Log Download Current Download Archive Circuit Log Download Current Not Available Reset Terminal to Factory Defaults Click this button to restore all terminal settings to their original default values Restore to Defaults Reboot Terminal Click this button to reboot the terminal software Reboot Terminal Using the Hughes UT web Ul 3004 128 0001 Revision A Reset EventLog Reset Packet Log Reset Circuit Log 39 Information and Support Terminal Information Model this displays the UT model number Class this indicates the UT Class such as Class 11 for a land mobile terminal or Class 10 for high gain land mobile terminal IMEI This displays the IMEI serial number of the UT Software Version This displays the current version of software that is running on the UT SIM Information IMSI This displays the IMSI number of the SIM card in the UT If is the IMSI is not displayed it indicates that there is a problem reading the SIM card e g because there is no SIM it is installed incorrectly or PIN must be entered
10. a fault detected the fault code and a description are displayed in suitable LaunchPad windows GPS Global Positioning System The GPS receiver in the Satellite Terminal receives signals from the constellation of GPS satellites It uses these signals to determine the Terminal s location on earth That location is used during registration to gain access to the BGAN system Glossary 53 3004 128 0001 Revision A 54 Glossary 3004128 0001 Revision A IP Address An Internet Protocol address or IP address is a number that uniquely identifies the computer accessible over a TCP IP based LAN or the Internet that is sending or receiving information An IP address is a 32 bit numeric address written as four numbers separated by periods and each number is between 0 and 255 For example 207 115 79 4 is an IP address In the BGAN system IP addresses for the Network and the TE can be dynamic or static Network Dynamic IP Address A network dynamic IP address is a temporary address that is assigned by your BGAN Service Provider when you connect to the BGAN Network Network Static IP Address If required a static IP address can be assigned by Service Providers to BGAN users when the SIM is provisioned This static IP address is used every time you connect to the BGAN network and is associated with a specific username and password DHCP Address Local IP address that is assigned by the UT DHCP server to the TE once connected to the UT This
11. it is regularly updated with data from the GPS satellites and so only takes a few seconds to obtain a GPS fix after being switched on e Warm start if a GPS receiver has not been used for more than two hours then it will take up to 45 seconds to obtain a GPS fix e Cold start if the GPS receiver has not been used for some time or is 300 km or more from where it was last used it can take as long as 15 minutes to obtain a valid position fix The time taken to obtain a valid GPS fix can also be affected by the visibility that the GPS receiver has of the GPS satellites The GPS system is relatively tolerant of atmospheric conditions such as heavy cloud or rainfall However physical blockages such as tall buildings or terrain can significantly degrade the ability of the GPS receiver to obtain a fix For this reason ensure that the GPS receiver has a clear view of as much open sky as possible GPS and BGAN Registration BGAN uses the accurate position and timing information obtained from GPS to help ensure efficient registration of a BGAN Terminal with the BGAN network ISDN Dialing and Numbering The Satellite Terminal provides an ISDN Integrated Services Digital Network interface to connect devices for Circuit Switched voice and data services It is a Basic Rate also known as 2B D interface and uses the Euro ISDN protocol Note that the Satellite Terminal can only provide service for one 64Kbps B channel at a time
12. Local IP Address 192 fiee 128 100 DHCP Server M Enable DHCP Server DHCP Address Range 192 168 128 101 to 199 Lease Time when Idle 1 Minutes Y Lease Time when Connected 5 Minutes Apply Changes DHCP Server allows the DHCP server in the UT to be turned on or off by checking the Enable box DHCP Address Range This allows the user to set the range of DHCP addresses that are given out by the UT to any connected TE Lease Time when idle Idle mode DHCP Lease Time refers to the DHCP lease time when the UT is not connected to the network This parameter allows the user to change the default time 60 seconds that the DHCP lease to the TE is good for This parameter was introduced because of a problem with some Using the Hughes UT web Ul 31 3004128 0001 Revision A models of Cisco routers that will not accept a short DHCP lease time NOTICE The longer the Idle mode DHCP lease time the longer it will take the Network UT to update the TE with the correct DNS servers for web browsing after establishing a data context Lease Time when connected The Connected mode DHCP Lease Time refers to the DHCP lease time when the UT is connected to the network Most users will have no need to change this parameter Wireless LAN The Wireless LAN settings page allows the user to enable disable and configure the Wireless LAN functionality of the terminal NOTICE The Wireless LAN Security is controlle
13. heat Changes or modifications to the Terminal not expressly approved by Hughes Network Systems could void your authority to operate this equipment Only use a soft damp cloth to clean the Terminal To avoid impaired Terminal performance please ensure the unit s antenna is not damaged or covered with foreign material like paint or labeling When inserting the SIM do not bend it or damage the contacts in any way When connecting the interface cables do not use excessive force In the vicinity of blasting work and in explosive environments Never use the Satellite Terminal where blasting work is in progress Observe all restrictions and follow any regulations or rules Areas with a potentially explosive environment are often but not always clearly marked Do not use the Terminal while at a petrol filling station Do not use near fuel or chemicals Qualified Service Do not attempt to disassemble your Satellite Terminal The unit does not contain consumer serviceable components Only qualified service personnel may install or repair equipment Accessories Use Hughes approved accessories only Use of non approved accessories may result in loss of performance damage to the Satellite Terminal fire electric shock or injury Connecting Devices Never connect incompatible devices to the Satellite Terminal When connecting the Satellite Terminal to any other device read the device s User Manual for detailed safety instruct
14. is a private IP address that is not routable within the Internet Terminal Local IP Address IP address of the UT to access the web UI and talk to the UT via LaunchPad This address is configurable by the user The default local IP address of the terminal is 192 168 128 100 Power over Ethernet POE Connection that provides power through an Ethernet cable Standard Connection A standard connection is charged by volume of data sent The bandwidth you are allocated depends on terminal type and network availability but is always best effort that is you are allocated bandwidth depending on your requirements and the requirements of other users of the BGAN network or BGAN Terminal This connection class is suitable for most data types other than multimedia Streaming A streaming connection gives you a guaranteed data rate and is charged by the amount of time the connection is active Streams are typically used for multimedia data such as video TE Terminal Equipment Terminal equipment refers to the piece of equipment that is connected to the BGAN UT e g laptop video equipment phone etc Traffic Flow Template A Traffic Flow Template also called an Application Template is a series of data filters such as QoS Quality of Service PDP Context and security settings that allow the Core Network to classify packets received from an external network into the correct PDP Context When incoming data arrives at an access po
15. the Hughes UT web Ul 3004 128 0001 Revision A a X SMS Settings SMS Settings Service Centre ALL SETTINGS Current Service Centre 870772001799 Send Receive Default Message Options Validity 1day M Saved Drafts C Request status report Sent Messages Y Add signature Signature Text Message Characters Remaining 151 Apply Settings page General Setup This page allows the user to configure various parameters of the UT A description of each item on this page follows Terminal Startup The default configuration for the 9450 terminal has Bypass Antenna pointing and Always power on checked and grayed out due to the tracking antenna Connection The default configuration is always set to Automatic This parameter is used within a satellite overlap region and allows the user to override the default satellite selected by the 9450 terminal based upon elevation angle GPS location and select a different satellite NOTICE This change does not take effect until the UT is reset When set to Automatic the UT will select the satellite based on the unit s GPS position When set to a specific satellite it will attempt to Using the Hughes UT web Ul 29 3004 128 0001 Revision A use that satellite only Be careful to select the correct satellite for your position General Setup Terminal Startup ALL SETTINGS General Setup Connection IP Address DHCP Always Connect to Satellite Au
16. the bearer If there is a problem using the bearer capability setting this field can be changed to use the MSN number instead Sx ul 0 SMS Settings Usage Telephony Settings General ISDN Settings M Enable ISDN Power Sourcing Select the outgoing Call Type using the Device Bearer Capability Device MSN Settings Voice FAX Devices Call Type Multiple Subscriber Number MSN Standard Voice 4kbps Quality 1 Premium Voice FAX 3 1 kHz Audio 2 Device MSN Settings 64 kbps Data Devices Data Type Multiple Subscriber Number MSN 64 kbps Restricted Data RDI 3 Apply Changes Using the Hughes UT web UI 3004128 0001 Revision A 36 Security Using the Hughes UT web Ul 3004128 0001 Revision A Device MSN Settings Voice FAX Devices Standard Voice By default MSN 1 is used for standard voice speech To receive incoming calls you must program the same MSN into your ISDN handset connected to the ISDN port Premium Voice Fax 3 1 kHz Audio By default MSN 2 is used for 3 1 KHz Audio To receive incoming calls you must program the same MSN into your ISDN fax machine connected to the ISDN port Device MSN Setting 64 kbps Data Devices 64 kbps Clear Data UDI Unrestricted Digital Information By default MSN 3 is used for UDI calls UDI 1s a 64 Kbps service that is a European standard ISDN 64 kbps Restricted Data RDI Restricted Digital Information By default MSN 3 is used for RDI calls
17. will pop up telling you that you have an overlap region Check all of the ranges for overlaps and try again When you are finished click on Apply and you should see a message saying Operation Successful DHCP Automatic Contexts This option allows you to set up the UT for dynamic standard ACA This means that any device connected to the UT via DHCP whether wired or wirelessly will automatically receive a standard context To activate this feature select On from the drop down list under DHCP Automatic Context section select the DHCP range of addresses to use if you don t want to use the default 101 199 select the APN that you want to use and click on Apply 22 Using the Hughes UT web Ul 3004128 0001 Revision A Automatic Contexts STATUS This feature automatically connects Devices based upon their IP Addresses Connection Static IP Address Ranges cannot intersect with the DHCP Address Range e Registered t PS Attached Static IP Automatic Contexts t CS Attached Enabled On Honam ESPE 59 211 to 213 Unknown bgan inmarsat com Off 210 to 219 Unknown bgan inmarsat com GPS 220 to 229 Unknown bgan inmarsat com 3D GPS Fix 230 to 239 Unknown bgan inmarsat com Location 32 89 117 20 240 to 249 Unknow Last Fix 10 11 26 17 32 gt Unknown off 250 to 254 Unknown SEEP erabies Gozens Smee 192 168 128 x 9 WLAN Enabled o cm Antenna Unit amp Tracking Elev
18. BGAN Satellite Terminal Referenced throughout this document as the Satellite Terminal The Terminal or UT This device implements and manages BGAN satellite communications between your computer and Service Provider s network Quality of Service Quality of Service QoS assigns a level of priority to certain types of data traffic in particular high bandwidth applications such as video and multimedia QoS attempts to maintain a guaranteed throughput level and minimize error rates and end to end latency so providing a higher level of service than best effort protocols DNS Server The Domain Name System DNS is an Internet service that is required because the Internet does not recognize the text based Web address or email address that you type into your Web browser or email application All or part of a Web address or an email address is a domain name and DNS translates this domain name into an IP address that is recognized by the Internet A DNS Server holds a database of domain names and IP addresses so that when you enter a Web address or email address you are directed to the correct IP address over the Internet Ethernet Ethernet is a local area networking method used widely throughout the computer industry It is one of the three communications interfaces supported by the Satellite Terminal Fault Code A number which uniquely references an error in a hardware or software system In the Satellite Terminal 1f there is
19. Connected 01 11 42 Circuit Switched Connected Time Trip Total Time Circuit Switch Connected 00 27 14 3D GPS Fix Location 32 89 117 20 Last Fix 10 11 26 17 59 BGAN Terminal Lifetime Usage Statistics Lifetime Total MB Standard Class Data Transfers tan A VILAN Enabled Standard Received Data 18 073 Standard Transmitted Data 4 214 R a Streaming Class Connected Time Lifetime Total Time amp Tracking Streaming Connected 02 38 43 is Circuit switched ConnectedTime Lfeimetotl fime 1537 070 MHz Circuit Switch Connected 00 27 14 NOTICE If the UT power is abruptly disconnected for some reason the UT will not be able to save the statistics to flash and hence the statistics for the session Trip may be inaccurate 38 Using the Hughes UT web Ul 3004 128 0001 Revision A Support Page STATUS Connection e Registered tl PS Attached t CS Attached Beam REGIONAL 13 59 GPS 3D GPS Fix Location 32 89 117 20 Last Fix 10 10 28 19 04 BGAN Terminal t WLAN Enabled Antenna Unit amp Tracking Elevation 44 1537 70 MHz This web page allows you to display technical and support information about the terminal and retrieve logs A ESX ul Home Data SMS Settings Usage Support and Information Information and Support Terminal Information Model BGAN USER TERMINAL Hughes 9450 Ver 1 Class 10 IMEI 353937 03 000008 3 Software Version 0 0 0 224
20. Dialing As the ISDN numbering system follows the same pattern as the normal telephone system dialing is carried out in exactly the same manner as making a normal telephone call The subscriber number is used with the same international and area codes as any other telephone network Start the dialed number with 00 and terminate it with a Multi Subscriber Numbering MSN ISDN supports Multi Subscriber Numbering MSN MSN is a facility whereby more than one telephone number can be allocated to an ISDN line The BGAN Satellite Terminal assigns different MSNs for Voice 3 1KHz Audio UDI and RDI devices Each incoming call will be directed to the appropriate MSN depending on the type of call This allows proper routing of incoming calls to the correct ISDN device e g ISDN phone data card or Fax PDP Context A Packet Data Protocol PDP Context defines connection aspects such as routing Quality of Service QoS security and billing between a mobile user terminal such as the BGAN Terminal and a data network PDP Contexts are essential to the General Packet Radio Service GPRS system which is used by GSM and UMTS based 3G networks worldwide for transmitting data In order for a user to be able to transfer data across a network a PDP Context must be activated in the Terminal and associated Core Network The procedure for this is as follows Glossary 47 3004 128 0001 Revision A 48 Technology Overview 3004128 0001 Revisi
21. Owner Your current IP address is shown by default 101 but you can change it to control connections for any other device connected to the terminal The page automatically displays entries for all detected devices and these entries can be selected to activate connections for those devices Service Select the service that you want by clicking on the down arrow The drop down list shows all of the different QoS types standard streaming 32K streaming 64K and streaming 128K Select the appropriate service required APN The APN is read from the SIM card but if you have other APN s defined go to Manage APN page you can use the down arrow to select a different APN Once everything is defined correctly click on the Open Selected Connection button The new context will appear in the All Active Connections field above Close a Connection In the upper field all active connections are shown and you can select and close any of these connections unless an Administration Password has been enabled See Security Section for more information about the administration password Close an Active Connection 192 168 128 211 Standard bgan inmarsat com 161 30 23 78 Close Selected Connection Username UN Password PW Some Service Providers require a username and password to be used when setting up a connection This is often required when using Static Global IP addresses assigned by the Service provider These fields can be
22. Pacific 14 F2 Europe 25 0E 1537 920 1541 115 Middle East amp Africa 14 Americas 98 0 W 1537 070 1540 730 In the middle of the page you will find the following items Current Connection field allows you to activate data connections for your TE You can activate a Standard connection or a Streaming connection For streaming connections use the drop down box to select the data rate for the stream Connect using APN field allows you to control the APN used for the connection Details shows the status of the connection for this TE Visible Satellites shows the satellites visible for your current location and the pointing information NOTICE Reference the screenshot below The antenna angle under Visible Satellites section 46 5 may not be exactly the same as seen under the Antenna Unit section showing Elevation 35 This is due to the wide beam width of the antenna The following figure shows how the UI looks if you activate a Standard connection Use the Disconnect button to deactivate your connection Using the Hughes UT web Ul 17 3004 128 0001 Revision A A a S X u O Data SMS Settings Usage Support Terminal Status STATUS Registered STANDARD STREAMING PS Attached CS Attached Charged per Megabyte O Charged par Minute Beam NARROW 84 E 66 GPS 3D GPS Fix Location 32 89 117 20 Details Last Fix 10 10 22 22 49 Owner Service armo Global IP 192 168 128 101 BackGro
23. PoB All 4 ports are powered by a single 48Volt DC power supply capable of outputting 61 2 Watts and 30 6 Watts at 24 Volts and 12 Volts input respectively The ports can provide power to class 1 2 and 3 devices as long as the total power does not exceed the wattage based on the input voltage provided If a device is connected to a port that exceeds the maximum power available power will not be provided to that port The existing connections will not be affected If you have not previously used the IDU s WLAN interface it has to be enabled from the internal web UI or LaunchPad with Using the Hughes 9450 3004128 0001 Revision A 11 12 WEP Security Using the Hughes 9450 3004128 0001 Revision A your computer connected to the IDU using the Ethernet interface e WLAN Power The default is off which disables the WLAN feature e SSID network name The default is BGAN but you can change it to whatever you want e Channel Number This controls the radio channel number 1 through 11 used by the access point To meet FCC regulations channels 12 to 14 are not supported As you are configuring the WLAN you can enable the Wireless Encryption Protocol WEP MAC address filtering and no broadcast SSID features for added security Once the WLAN is Enabled and configured any device with a WLAN interface can detect the IDU s WLAN SSID and connect to it automatically e WEP Protection Status Check the box to E
24. RDI 1s a 56 Kbps service found in the USA Once all changes have been made click on Apply NOTICE You can use different MSNs for any of the ISDN call types above but your ISDN equipment must be programmed with the same MSN to accept incoming calls and you must use different numbers for speech audio and UDI RDI calls You can configure three separate security settings on this page 1 SIM PIN 2 Phone to SIM PIN and 3 Administration Password SIM PIN this is a four digit field can be Enabled and configured by the user to secure the terminal against unwanted use Once enabled the terminal will require the SIM PIN at startup Phone to SIM PIN use up to 5 digits to lock the terminal to that particular SIM The Phone to SIM PIN will have to be entered any time the SIM card is changed This setting is similar to your GSM phone s security code Default password is 12345 Administration Password this configuration allows the user to prevent terminal settings from being changed once the terminal is configured properly This password will have to be entered before any settings can be changed A a S X al 0 Home Data SMS Settings Usage Support Security Passwords SIM PIN ALL SETTINGS A four digit SIM PIN can be used to secure the installed SIM against unwanted use General Setup The terminal will require the SIM PIN to be entered at startup SIM PIN is Disabled Change Settings IP Address DHCP Phon
25. al word label Other symbols may appear next to DANGER WARNING or CAUTION to indicate a specific type of hazard for example fire or electric shock If other hazard symbols are used in this document they are identified in this section Additional symbols gt gt p Warning Potential Radio Frequency RF hazard Where you see this alert symbol and WARNING heading strictly follow the warning instructions to avoid injury to eyes or other personal injury Warning Where you see this alert symbol and WARNING heading strictly follow the warning instructions to avoid personal injury Danger Electric shock hazard Where you see this alert symbol and DANGER heading strictly follow the warning instructions to avoid electric shock injury or death Warnings for Satellite Terminal gt gt Do not stand in front of the Antenna This device emits radio frequency energy To avoid injury do not place head or other body parts in front of the satellite antenna when system is operational Maintain a distance of one meter or more from the front of the Satellite Terminal antenna General Handle your Satellite Terminal with care The outdoor unit is weather resistant per TEC 60529 IP56 however do not submerge either unit Avoid exposing your Satellite Terminal to extreme hot or cold temperatures outside the range 25 C to 55 C Avoid placing the Terminal close to cigarettes gt gt gt gt open flames or any source of
26. anual Cannot get SIM card to lock into position SIM is not correctly oriented for insertion Ensure the SIM is pressed firmly into the SIM slot Ensure the SIM is oriented as shown in on the terminal and in the Install Guide The BGAN LaunchPad or web UI will not connect to the terminal No interface connection between the terminal and computer Your computer is configured with a static IP address in the wrong subnet Default UT IP address is 192 168 128 100 Ensure there is a WLAN or Ethernet connection between the terminal and computer see User Guide Check the IP configuration settings on your computer Enable DHCP or use a static IP address in the same subnet as the UT local IP address Default UT IP address is 192 168 128 100 Glossary 3004 128 0001 Revision A 43 44 Problem Possible Cause Possible Solution Terminal will not accept incoming ISDN calls The MSN programmed into the ISDN device does not match the MSN programmed into the terminal Ensure the appropriate MSN is programmed into the ISDN device see User Guide Ensure the appropriate MSN is programmed into the terminal see ISDN Section of User Guide Terminal will not make outgoing ISDN calls ISDN power sourcing is turned off Terminal is not Registered with the Network Enable the ISDN power sourcing from the BGAN LaunchPad or ISDN web UI page unless the ISDN device has a separate p
27. ation 47 DHCP Automatic Contexts 1537 070 MHz DHCP Address Range 192 168 128 x Off Y 101 lto 199 Standard v bgan inmarsat com Update DHCP Settings To see if the context has been setup properly click on the Data tab gt Manage Connections Page and this will show you all contexts that have been setup active or inactive See screen shot below Close an Active Connection 192 168 128 211 Standard bgan inmarsat com 161 30 23 78 Close Selected Connection Using the Hughes UT web Ul 23 3004128 0001 Revision A 24 Manage APNs STATUS Connection e Registered Tl PS Attached A CS Attached Beam REGIONAL 13 59 GPS 3D GPS Fix Location 32 89 117 20 Last Fix 10 10 22 23 25 BGAN Terminal WLAN Enabled Antenna Unit amp Tracking Elevation 35 1537 70 MHz Some SIM cards are provisioned with multiple APNs so you can use this page to pre configure those additional APNs if needed Once defined you can select them from the drop down list without having to put in the username and password every time MG akzx ql O Home Data SMS Settings Usage Manage APNs Access Point Names APNs Enter the information supplied by your service provider to access the BGAN Network Your APN data will be saved so the terminal can be easily configured Defined APNs m Defined APNs Add an APN APN User Name bgan inmarsat com User Name Password
28. ction Overview The Hughes Network Systems 9450 Broadband Satellite Terminal is your gateway to global communication The 9450 terminal allows you to simultaneously send and receive IP packet and circuit switched data via Ethernet Power over Ethernet ports and the Integrated Services Digital Network ISDN interfaces over the Inmarsat BGAN satellite network This unit offers you the following features and benefits e Fully autonomous tracking antenna acquires and tracks the BGAN satellite signal while on the move e Optional antenna installation magnetic mount on vehicle roof e Includes RF cable and power cable for vehicular installation e Up to 464 Kbps data transmit and receive and 128 Kbps streaming IP data rate e 4 X RJ 45 Power over Ethernet PoE ports e ISDN 3 1KHz audio above 45 degrees look angle to the satellite e ISDN UDI RDI data 64Kbps above 45 degrees look angle to the satellite e Multi user capability for sharing a single unit e Selectable Quality of Service QoS e Full IP compatibility for Email file transfer FTP browsing VPN etc e Cost effective always on access charges only for data sent and received e UMTS IP based services e FCC and CE certified e Subscriber Identification Module SIM card security With the optional antenna installation method the unit is easy to install and connects in minutes It is built for use in vehicular environments In this document
29. d on a separate web page WLAN Security Xul SMS Settings Usage Wireless LAN Settings Enable Wireless LAN ALL SETTINGS Enzble Wire ess LAN Interface General Setup Network Name Settings Networx Name SSID BGAN test IP Address DHCP Y Allow Others to see your wireless Network Name Wireless LAN Region and Channel Networx Reg on X1C FCC 1 11 i ani Networx Channel Apply Changes Telephony Security 128 0it WEF security is currently enabled on your wireless networ lt Cick here to modify he security settings 32 Using the Hughes UT web Ul 3004 128 0001 Revision A Wireless LAN Security If you have not previously used the terminal s WLAN interface 1t has to first be enabled from this page using a computer connected to the terminal using an Ethernet connection Once WLAN is enabled configured TEs can connect to the terminal wirelessly Fields on this page include Enable Wireless LAN Interface Turns the Wireless LAN interface on off The default is off unchecked Network Name SSID The default is BGAN but you can change it to whatever you want NOTICE You can hide prevent the SSID broadcast on the WLAN Security page Network Region There is only one region for all countries Network Channel This controls the radio channel number 1 through 11 used by the access point To meet FCC regulations channels 12 to 14 are not supported NOTICE If per
30. e to SIM PIN Wireless LAN A Phone to SIM PIN up to 8 digits can be used to lock the terminal to the installed SIM The terminal will require the Phone to SIM PIN before another SIM can be used WLAN Security Phone to SIM PIN is Disabled Change Settings aa An Administration Password can be used to prevent terminal settings from being changed Security Administration Password has not been Created Change Settings Telephony Using the Hughes UT web UI 37 3004128 0001 Revision A Usage Page This web page provides an estimate of the amount of Packet Switched data that was sent and received along with time spent on streaming connections and CS calls The data is broken up into two types Trip Usage Statistics The trip counter is similar to the trip counter on your vehicle It can be zeroed out at anytime by the user and it will track the statistics until the user resets it Lifetime Usage Statistics The Lifetime counter is similar to the odometer on your vehicle It shows the statistics of the terminal since the software version that added this feature was loaded onto the UT The user cannot reset these counters Usage Statistics STATUS Trip Usage Statistics Connection Standard Class Data Transfers Trip Total MB e Registered Standard Received Data 15 179 t PS Attached amp CS Attached Standard Transmitted Data 2 823 Streaming Class Connected Time Trip Total Time Beam REGIONAL 13 58 Streaming
31. entered when defining a new APN or when you select a different APN Automatic Context Activation ACA This web page allows you to use Automatic Context Activation ACA in two different ways 20 Using the Hughes UT web Ul 3004128 0001 Revision A e One way is to use a static IP addresses in the TE device so you can establish an automatic PDP context with any QoS that is offered by the network upper half of the web page e The second way 1s to use DHCP IP addresses from the UT so you can establish an automatic standard PDP context for any TE that connects via DHCP to the UT lower part of the web page You can also choose whether the context should be activated as soon as the UT detects the device or if the context should only be activated when the TE attempts to send data to the satellite link For the data activated option choose DA from the drop down list rather than just On in either static or DHCP sections NOTICE With DA if the context is ever deactivated it will be reactivated when more data is sent Static IP Automatic Contexts You can configure your own range of static IP addresses and QoS s to use with a static automatic context To turn on a particular range of static addresses select On from the drop down list and choose a range of addresses low and high to use e g 192 168 128 200 to 192 168 128 202 or you can leave the defaults 192 168 128 200 to 192 168 128 209 Next select
32. ety alert messages Safety alert messages call attention to potential safety hazards and tell you how to avoid them These messages are identified by the signal words DANGER WARNING CAUTION or NOTICE as illustrated below To avoid possible property damage personal injury or in some cases possible death read and comply with all safety alert messages Messages concerning personal injury The signal words DANGER WARNING and CAUTION indicate hazards that could result in personal injury or in some cases death as explained below Each of these signal words indicates the severity of the potential hazard DANGER indicates a potentially hazardous situation which if not avoided will result in death or serious injury WARNING indicates a potentially hazardous situation which if not avoided could result in death or serious injury CAUTION indicates a potentially hazardous situation which if not avoided could result in minor or moderate injury Messages concerning property damage NOTICE NOTICE is used for messages concerning possible property damage product damage or malfunction data loss or other unwanted results but not personal injury Introduction 3004128 0001 Revision A 2 Introduction 3004128 0001 Revision A Safety symbols The generic safety alert symbol A calls attention to a potential personal injury hazard It appears next to the DANGER WARNING and CAUTION signal words as part of the sign
33. formance issues occur over the WLAN interface changing the Channel may help This page allows the user to configure WEP Security for use when the terminal is communicating wirelessly to TEs Additional security measures that can be used with WEP to make it more secure are 1 Do not broadcast your SSID and 2 enable MAC address filtering so that only the MAC addresses that you select can connect to the terminal A maximum of ten 10 addresses can be filtered Check the box if you want your SSID name to be broadcast Select from the down arrow No protection 64 bit WEP and 128 bit WEP Mac Address Filtering Check the box to Enable MAC Address Filtering If any TE is already connected to the terminal wirelessly the MAC address of that TE will be detected and show up in the Add a Detected Device field Using the Hughes UT web Ul 33 3004128 0001 Revision A To add the detected MAC address click on the address to highlight it and then click Add It will now show up in the Allowed MAC Address field a X Data SMS Settings WLAN Security Settings General WLAN Security Settings ALL SETTINGS r P z Secure the Wireless Network using 128 bit WEP Protection Y General Setup M Allow Others to see your wireless Network Name SSID O Enable MAC Address Filtering IP Address DHCP 128 bit WEP WEP Key Wireless LAN A 1122334455667788990DAABBCC WLAN Security MAC Address Filtering
34. gnetic Compatibility EN 301 489 1 V1 8 1 2008 04 EN 301 489 17 V2 1 1 2009 05 EN 301 489 20 V1 2 1 2002 11 EN 55022 2006 A1 2007 EN 61000 4 2 2009 EN 61000 4 3 2006 EN 61000 4 6 2006 ISO 7637 2 For article 3 2 Effective Use of the Spectrum Allocated EN 301 444 V1 1 1 2000 05 We hereby declare that all essential radio test suites have been carried out and that the above named product is in conformity to all the essential requirements of Directive 1999 5 EC The conformity assessment procedure referred to in Article 10 and detailed in Annex IV of Directive 1999 5 EC has been followed with the involvement of the following Notified Body ies Nemko AS Gasevikveien 8 2027 Kjeller Norway Declaration of Conformity 3004 128 0001 Revision A O The technical documentation relevant to the above equipment will be held at name Senior Engineering Program Director signature of authorized person FCC Compliance e This device conforms to the FCC rules Any changes or modifications to Hughes Network Systems equipment not expressly approved by Hughes Network Systems could void the user s authority to operate the equipment e To comply with FCC RF exposure requirements this device must be operated with a minimum separation distance of 20 cm or more from a person s body Other operating configurations should be avoided e This device complies with Part 15 of the FCC Rules Operation is subject to the fo
35. inmarsat Hughes 9450 Series User Guide 3004128 0001 Revision A January 10 2011 Copyright O 2011 Hughes Network Systems LLC All rights reserved This publication and its contents are proprietary to Hughes Network Systems LLC No part of this publication may be reproduced in any form or by any means without the written permission of Hughes Network Systems LLC 11717 Exploration Lane Germantown Maryland 20876 Hughes Network Systems LLC has made every effort to ensure the correctness and completeness of the material in this document Hughes Network Systems LLC shall not be liable for errors contained herein The information in this document is subject to change without notice Hughes Network Systems LLC makes no warranty of any kind with regard to this material including but not limited to the implied warranties of merchantability and fitness for a particular purpose Trademarks Hughes and Hughes Network Systems are trademarks of Hughes Network Systems LLC All other trademarks are the property of their respective owners Contents Understanding safety alert messages sccsssccssssscssssscssssccssssccsssccssssssssssscssssscsesssssssssessseses 1 Messages concerning personal injury 2 00 ee eeceesceceeeceeseceesseceeneeceeeeessaeceeaceceeaeecsaecseaaeceeaeeceeeeeaeceeaaeceeees 1 Messages concerning property damage ee eeeeeseeeseeeseeeseecseecsaecaecaecaecsseesseeseeeeeeseaeeeseeeaeesaaecnaeenaees 1 AAA 2
36. int in the core network a packet classifier will make a PDP Context selection based on the Traffic Flow Template and map the incoming data packets into the PDP Context with the correct QoS attributes The use of a Traffic Flow Template allows multiple PDP Contexts to be associated with the same PDP address UT User Terminal The user terminal is the BGAN modem device i e the Hughes 9450 SIM Card Your BGAN Service Provider supplies you with a Universal Mobile Telecommunications System Subscriber SIM SIM Card The SIM card is similar to the SIM Card that is commonly used in a GSM phone The card holds a microchip that stores information and encrypts voice and data transmissions making it extremely difficult to listen in on calls The SIM Card also stores data that identifies the caller to the BGAN Service Provider Virtual Private Network A Virtual Private Network VPN enables remote offices or users to gain secure access to their organization s network over the public telecommunications network This provides the benefits of remote access without the expense of dedicated leased or owned lines VPNs work by using tunneling protocols to encrypt data at the sending end and decrypt the data at the receiving end This tunnel cannot be accessed by data that is not properly encrypted Glossary 3004 128 0001 Revision A 55
37. ions Introduction 3004128 0001 Revision A 4 Introduction 3004128 0001 Revision A Pacemakers The various brands and models of cardiac pacemakers available exhibit a wide range of immunity levels to radio signals Therefore people who wear a cardiac pacemaker and who want to use a Satellite Terminal should seek the advice of their cardiologist If as a pacemaker user you are still concerned about interaction with the Satellite Terminal we suggest you follow these guidelines e Maintain a distance of 20cm from the Wi Fi antenna and your pacemaker e Maintain a distance of one meter from the main antenna front and sides and your pacemaker e Refer to your pacemaker product literature for information on your particular device If you have any reason to suspect that interference is taking place turn off your Satellite Terminal immediately Hearing Aids Most new models of hearing aids are immune to radio frequency interference from Satellite Terminals that are more than 2 meters away Many types of older hearing aids may be susceptible to interference making it very difficult to use them near a Terminal Should interference be experienced maintain additional separation between you and the Satellite Terminal Electrical Storms Operation of the Satellite Terminal during electrical storms may result in severe personal injury or death Ensure the Below Deck Equipment is properly grounded to the vehicle chassis Introdu
38. llowing two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation EU RoHS Restriction of Hazardous Substances Directive Declaration of Conformity 51 3004128 0001 Revision A 52 Unless otherwise noted all products assemblies and sub assemblies manufactured by Hughes and its sub contractors will be compliant with this directive and any subsequent revisions or amendments EU WEEE Waste Electrical and Electronic Equipment Directives Declaration of Conformity 3004128 0001 Revision A The European Union EU directive on waste electrical and electronic equipment mandates recycling of electrical and electronic equipment throughout the EU by August 13 2005 Unless otherwise noted all products assemblies and sub assemblies manufactured by Hughes and its sub contractors will be compliant with this directive and any subsequent revisions or amendments This product carries the WEEE label below to demonstrate compliance For addition information contact Hughes Network Systems at www hughes com Glossary APN An Access Point Name APN provides access to an external network By default the SIM Card in your terminal is configured with the APN of your Service Provider You may want to configure further APN s if you have arranged with your Service Provider to use more than one SIM Card
39. m requirements for successful interface with the Satellite Terminal e Internet Browser Microsoft Internet Explorer Mozilla or Safarl e PC Support for at least one of these interfaces Ethernet or WLAN 802 11b or b g e 100 MB of free hard disk space if using LaunchPad Getting Started This guide is the simplest and quickest way to connect to the BGAN network If you are a first time user you will be guided through the procedure for powering up your terminal obtaining a GPS fix connecting your computer to the terminal and registering with the BGAN network You are then ready to start using voice and broadband services Installing your terminal Install the Hughes 9450 terminal according to the Installation Guide P N 3004129 supplied with the terminal Please refer to the Installation Guide for grounding instructions Terminal LED functionality The 9450 IDU has 4 LEDs with the following functions Power Green when IDU is powered on Off when IDU is powered off This LED is integrated in the On Off switch Network Registration Green when registered and attached with Inmarsat BGAN network Off otherwise GPS Flashing Green while acquiring fix and solid Green when valid GPS fix acquired off otherwise H W Fault Red if HW fault detected e g IB fault no communication to antenna or no GPS Off otherwise Introduction 3004128 0001 Revision A 8 POWER ON OFF Network Registration
40. n ACA rasare e ea aa are Ea eeraa Ee EAA S aeir i aeien iE 20 Manase ADN Sta a e td a tele eet es 24 MS A ey ae ee Phy A Sota 27 Settings PASE cress we ni e iio 29 General Setup A A A A A e a es 29 IP Address DHCP Settings ia 31 Wireless LAN Cord a ee ents E evil a ti 32 Wareless EAN Security iola ee ia E Ai EE EE AL des cate tee IAE 33 Contents 3004128 0001 Revision A iii Telephone alla la 35 DOCU iio rin E A A RA A e IAS LIE AAA CTE ts sete 36 Usage Parera ati dll d 38 Support Pat s n 39 Troubleshooting iia ORI 43 Technology Overview O 46 O O RN 46 Obtaming a GPS HK saniet e a ai AEsES 46 GPS and BGAN ResgIsStralOM ireo tected sain lodo EE ANE EAE EEEO EEEO EAN EEREN SES 47 ISO Ns O a a 47 Dialing and NOMDETD ES coma A a 47 PIP o D EEEE E E E EN E T 47 Technical Specifications ssesssesssoossocecoscccoesosoosoooscosecoosesoesosoessecccosscoosessessocossecccosseosessseesose 49 Declaration of Conformity ssssicsvssesssenceossenssessetescsesesvecsseseevseenarsoyacesseneceuesessdoctsouvensvenesessetvssasers 50 FCC Complianee imeenea e a e t aiea aE RE E E least T EE eR a ar enai 51 EU RoHS Restriction of Hazardous Substances Directive ooooooconoccccnonononoconononononononononnn cnc cono nnncnnnn ocn 51 EU WEEE Waste Electrical and Electronic Equipment Directives oooooncnnncnnnnnnccnonncnoncnnncrnncconocnnacnns 52 CIOS SREY seks vessel seats E da 53 Contents 3004 128 0001 Revision A Understanding saf
41. nable the WEP for added security Encryption Level 64 or 128 bit WEP encryption can be enabled e WEP Key You can define the WEP key or use the default WEP key which is formulated using the IMEI number of the terminal e g IMEI number 0123456789 e Hexadecimal 128 bit Requires 26 characters Recommended e Hexadecimal 64 bit Requires 10 characters NOTICE e SSID Broadcast For added security you can choose not to broadcast your SSID e MAC Filtering For added security check the box to Enable MAC Filtering You can define up to 10 MAC addresses that are allowed to connect to your WLAN NOTICE To determine the MAC address of a PC go to a DoS prompt and type ipconfig all For Mac OS X under the Apple Menu go to System Preferences gt Network and Show Airport The Airport Id is the MAC address Alternatively go to About this Mac gt More Info gt network and select Airport NOTICE When WLAN is enabled unauthorized users may be able to access your BGAN service If WEP is enabled you must provide other WLAN users with the WEP key in order for them to connect to the terminal You can go to the Manage Connections page to see what computers are actually using the BGAN service Connecting by ISDN Connect an ISDN cable to your computer s or phone s ISDN port and insert the other end of the connector into the Terminal s ISDN port To dial prefix the international number with 00 and terminate with
42. ne of the above solutions resolve the problem Terminal may have a hardware or software fault and needs to be re booted Remove power Wait 30 seconds Reconnect the DC power and turn on the terminal Glossary 3004 128 0001 Revision A 45 46 Technology Overview GPS Obtaining a GPS Fix Technology Overview 3004128 0001 Revision A The Global Positioning System GPS uses 24 orbital satellites to determine the position of the Terminal anywhere on the globe In normal operation a GPS receiver such as that built in to the Tracking Antenna needs to be able to receive signals from at least four satellites so that 1t can then calculate a latitude a longitude and an altitude this position fix is referred to as a 3 dimensional or 3 D fix If only three GPS satellites can be seen by the GPS receiver then the last available altitude measurement 1s assumed and the GPS receiver calculates a position fix based on latitude and longitude only This simpler position fix is referred to as a 2 dimensional or 2 D fix and is quicker and easier to obtain than a 3 D fix but may be less accurate The GPS receiver may take between a few seconds and a few minutes to obtain a GPS fix depending on how frequently the GPS receiver is being used The frequency of use determines the how quickly the GPS Terminal is able to start e Hot start if the GPS receiver is being used frequently that is in the last two hours
43. on A 1 After registration with the network the user activates a PDP Context using an application on the computer or Terminal and requests sufficient radio resources that is power and bandwidth to support the context activation procedure 2 Once the resources are allocated the Terminal sends the Activate PDP Context request to the Core Network This request includes key information about the mobile user s PDP address for example an IP address PDP type that 1s static or dynamic address the QoS requested for this context the APN of the external network to which connectivity is requested the user s identity IMSD and any necessary IP configuration parameters for example security settings 3 On receiving the Activate PDP Context message the Core Network checks the user s subscription record to establish whether the request is valid If the request is valid a virtual connection is established between the Terminal and the Core Network and data transfer can then take place between the Terminal and the external data network within the scope of the current PDP Context The PDP Context is stored in both the Terminal and the Core Network A single Terminal may have multiple PDP Contexts each with different QoS profiles The primary PDP Context is a PDP Context with default QoS profile attributes and is always activated first All other PDP Contexts with the same PDP Address are secondary PDP Contexts Secondary PDP Contexts share
44. other number You may need to periodically delete messages to prevent the SIM from filling up which will prevent the receipt of new messages You can select a single message by checking the box next to the message and press the Delete Checked button To delete multiple messages just select the check box next to each message you want to delete and click the Delete Checked button After composing a message you can save it to drafts rather than sending it by pressing the Save button The Sent Messages section allows you to view previously sent messages Again you may need to periodically delete messages to prevent the SIM from filling up You can also compose a new message from this page This is a reply to the long message Compose Message 870772420193 This is a reply to the long message Page M Using the Hughes UT web Ul 3004128 0001 Revision A The Saved Drafts page allows you to view previously saved messages After editing a message you can resave Save or send the message Send You can also compose a message from this page Saved Drafts M 870772420193 This is a reply that 1 will save as a draft Compose Message Delete Checked_ On the SMS Settings page you can configure the default settings for messages You must have a valid Service Center number configured in order to send messages The default Service Center number is 87077200179 28 Using
45. ower source Check the Properties page in web UI to make sure the unit is CS attached Terminal is connected to the BGAN network but cannot obtain the requested Quality of Service Network temporarily not available User tried to set up a 256 Kbps streaming connection Retry again If problem persists contact your service provider The Inmarsat Network only supports 256K for Class 10 gt 45 degree look angle and 128K connections for Class 11 UT s Terminal does not obtain a GPS fix Terminal s location limits visibility of 3 or more GPS satellites Move the vehicle terminal to a location where there are few obstructions such as trees or tall buildings so that as much as possible of the sky is visible Troubleshooting 3004128 0001 Revision A Problem Possible Cause Possible Solution ISDN device does not operate correctly The ISDN device is trying to draw too much power from the satellite terminal s ISDN interface The device you are connecting is not an ISDN device It might be an Ethernet device that you are accidentally connecting to the ISDN port Make sure that you don t have both RJ 11 and ISDN handsets connected at the same time Only connect an ISDN device that draws less than 70mA of current at 40V equivalent power 2 8W Make sure you connect only ISDN devices to the ISDN port Remove one of the handsets and reboot the terminal No
46. quality a PS Attach Status This field indicates whether you are PS Packet Switch attached with the Network You will still need to setup a PDP context in order to send PS data b CS Attach Status This indicates whether you are CS Circuit Switch attached with the Network Once you are CS Attached and Registered with the network you are able to make CS calls GPS This field displays the current GPS position status If you have received a GPS fix and the Network GPS policy has been received and it allows the GPS position to be shown to the user it will display the Latitude Longitude Fix Quality and the Last time the GPS position was updated Time displayed is UTC time BGAN terminal This field indicates the WLAN status Antenna Unit This field indicates the detailed state of the tracking antenna a The state field indicates the tracking state of the antenna b Elevation the current elevation look angle of the antenna c The frequency of the global beam in MHz that the antenna is attempting to track is displayed If the unit is experiencing problems use the table below to verify the antenna is searching for the correct satellite for your location The frequency is the frequency of the global beam Possible values are the primary and secondary frequencies of the three satellites Satellite ID Satellite Primary Freq Alternate MHz Satellite Longitude MHZ Primary 14 F Asia 143 5E 1537 485 1540 825
47. the desired QoS for that range of IP addresses e g Standard The APN listed is the default APN read from the SIM card bgan inmarsat com If your SIM is provisioned for more than one APN then you can select a secondary APN from the drop down list Using the Hughes UT web Ul 3004 128 0001 Revision A 21 Automatic Contexts STATUS This feature automatically connects Devices based upon their IP Addresses Connection Static IP Address Ranges cannot intersect with the DHCP Address Range e Registered t PS Attached Static IP Automatic Contexts tL CS Attached IP Range Enabled 492 168 128 x On Beam REGIONAL 3 59 211 to 213 Unknown bgan inmarsat com off 210 to 219 Unknown bgan inmarsat com GPS Off 220 to 229 Unknown bgan inmarsat com 3D GPS Fix Off 230 to 239 Unknown bgan inmarsat com Location 32 89 117 20 Last Fix 10 11 26 17 32 240 to 249 Unknown bgan inmarsat com Off 250 to 254 Unknown bgan inmarsat com BGAN Terminal gt ESA A WLAN Enabled 240 2s Standard boan inmarsat com Antenna Unit Update Static Settings amp Tracking Elevation 47 DHCP Automatic Contexts 1537 070 MHz DHCP Address Range 192 168 128 x Off Y 101 Jto 199 Standard bgan inmarsatcom Update DHCP Settings If you want to setup additional ranges of addresses please follow the same instructions as above NOTICE You cannot overlap the IP address ranges If you do an error
48. the following names and abbreviations are used to identify the Satellite Terminal and your computer Introduction 3004128 0001 Revision A Term Definition IDU Indoor Unit ODU Outdoor Unit antenna Terminal Satellite Terminal TE Terminal Equipment your computer UT User Terminal satellite terminal About this User Guide This user guide contains the most up to date information available on this product on the date it was generated It is focused on the specific information needed to operate the Hughes 9450 Land Mobile User Terminal Please refer to the Hughes 9201 User Guide for general information on how to access the BGAN network and how to use the Inmarsat LaunchPad Software The 9201 User Guide can be downloaded from the Hughes website at www bgan hughes com Package Contents Introduction 3004128 0001 Revision A When you unpack the Land Mobile Terminal Kit package you will find the following e BGAN Land Mobile Tracking Antenna Kit e Hughes 9450 BGAN Satellite Modem Kit Your Service Provider will supply you with a Subscriber Identification Module SIM and its PIN and Satellite Terminal configuration instructions you will need these to access the network Note The SIM card may also have four 4 MSISDN numbers associated with it for various ISDN services e 4K Voice e 3 1KHz Audio Fax e 64K UDI data e 56K RDI data Minimum System Requirements for Laptop PC These are the minimum computer syste
49. the same PDP Address and connect to the same APN but may have different QoS profiles Technical Specifications Terminal C11 Antenna Weight 2 3 Kg 2 0 Kg Dimensions 46mm x 281mm x 234mm 252mm x 119mm Humidity 95 RH at 40 C 95 RH at 40 C Temperature 25 C to 55 C operating 25 C to 55 C operating 25 C to 80 C storage 25 C to 80 C survival Water amp Dust IP 56 standard Wind N A 125 mph 200 km h Exception for Magnetic Mount 100 mph 160 km h ICE N A 25 mm non operational Vehicle Motions N A Turning Rate 40 s Turning acceleration 50 s Power terminal plus Idle 32 W antenna Max 65 W when transmitting Note This does not include power delivered to any PoE devices connected Technical Specifications 3004 128 0001 Revision A 49 Declaration of Conformity Hughes Network Systems of address declare under our sole responsibility that the product Land Mobile BGAN Terminal Model 9450 detailed description of product including name type model and supplementary information such as lot batch or serial number sources and number of items to which this declaration relates is in conformity with the following standards and or other normative documents For article 3 1 a Health and Safety of the User EN 62311 2008 01 IEC 60950 1 2005 2nd Edition Am 1 2009 and or EN 60950 1 2006 A11 2009 A1 2010 For article 3 1 b Electroma
50. tomatic Wireless LAN Streaming C Enable Streaming Inactivity Timer WLAN Security Telephony Emergency Call Numbers Emergency Call Numbers 000 008 112 110 118 119 911 999 Security Apply Changes Streaming By enabling this parameter the user can turn on a timer for inactivity for a streaming QoS that has been set up The timer is in either seconds or minutes and will tear down a streaming context after X seconds or minutes of inactivity Emergency Call Numbers Allows the user to add the emergency call number that is applicable in the part of the world where the terminal is being used if it is not already defined Apply Changes Button This button is self explanatory 30 Using the Hughes UT web Ul 3004128 0001 Revision A IP Address DHCP Settings ALL SETTINGS General Setup IP Address DHCP Wireless LAN WLAN Security Telephony Security Terminal Local IP Address This page allows the user to change the local IP address of the terminal from the default 192 168 128 100 IP address All four octets are available to change Once the local IP address is changed on this page and applied the IP address ranges for the DHCP server the Manage Context page and ACA page will also be changed automatically NOTICE Updates to this field will not take effect until the UT is rebooted Er O a X ul Settings Data SMS Usage Support IP Address DHCP Settings Terminal Local IP Address Terminal
51. ty of signal outages caused by trees buildings and hilly terrain and may severely impact the usability on the move Using the Hughes 9450 3004128 0001 Revision A Using the Hughes UT web UI Accessing the UT web UI STATUS Connection Registered PS Attached CS Attached Beam REGIONAL 13 ee 59 3D GPS Fix Location 32 89 117 20 Last Fix 10 10 22 21 51 BGAN Terminal WLAN Enabled y Tracking Elevation 39 1537 70 MHz The Hughes UT includes its own internal Web User Interface UD To access the web Ul open your favorite Web Browser and type in the internal IP address of the UT e g http 192 168 128 100 The web Ul opens up to the Home page as shown below ul O Settings Usage Terminal Status Current Connection STANDARD Charged per Megabyte STREAMING O Charged per Minute bgan inmarsat com Visible Satellites Satellite Name A 1 4 Americas Using the Hughes UT web Ul 3004128 0001 Revision A 15 16 Home page Using the Hughes UT web Ul 3004128 0001 Revision A The Home page shows the current terminal status and allows you to setup your initial data connection On the left side of the page is the Status bar These items are updated automatically when the status of any of these items change 1 Se Connection This field indicates whether you are Registered with the Network It also shows the PS and CS status beam type and receive signal
52. und bgan inmarsat com 161 30 22 112 BGAN Terminal t9 VLAN Enabled Visible Satellites Antenna Unit 43 1 4 Americas amp Tracking Elevation 35 1537 70 MHz 18 Using the Hughes UT web Ul 3004 128 0001 Revision A Data Manage Connections STATUS Connection e Registered t PS Attached t CS Attached Beam NARROW 84 os SEO gt GPS 3D GPS Fix Location 32 89 117 20 Last Fix 10 10 22 23 45 BGAN Terminal t9 WLAN Enabled Antenna Unit amp Tracking Elevation 39 1537 70 MHz The Data icon has three main configuration areas to select from Manage Contexts Automatic Context Activation ACA and Manage APN The following section will review each of these pages Manage Connections page under the Data tab allows the user to setup and configure PDP contexts data connection for any TE that is connected to the UT It also shows you all current Active Connections B a xX Data Settings Manage Connections Close a Connection All Active Connections Owner serce Jam Global P 192 168 128 101 64K Streaming bgan inmarsat com 161 30 22 155 Close Selected Connection Open a New Connection Inactive Network Devices Owner service am 192 168 128101 Standard ov bgan inmarsat com Open Selected Connection Open a New Connection To open a new connection enter the required data in the lower box Using the Hughes UT web Ul 19 3004 128 0001 Revision A
53. utages of less than 60 seconds User intervention will be required to reactivate circuit switched connections for outages longer than 60 seconds and may be required for packet switched connections depending upon the actual length of outage Packet switched connections like FTP are more robust than circuit switched connections in the network Connecting the terminal to the computer You can connect your computer to the 9450 IDU with one or more of the following interfaces 10 Using the Hughes 9450 3004 128 0001 Revision A e Ethernet e WLAN e Integrated Services Digital Network ISDN NOTICE There is no need to check the active interface All interfaces can be used simultaneously to accommodate multiple users NOTICE Connecting by Ethernet Power over Ethernet POE Connecting by WLAN During initial setup the terminal can only be configured using an Ethernet connection Once the terminal has been configured all interfaces Ethernet WLAN and ISDN can be used for data transfer depending on the service required Your computer must be configured to support your chosen connection method Refer to the documentation supplied with your computer for details To connect the BGAN terminal to a device using Ethernet e Connect an Ethernet cable to your device s Ethernet port and insert the other end of the connector into one of the four Ethernet ports on the 9450 IDU These four Ethernet ports support Power over Ethernet

Hughes 9450 Users Guide

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