Home

2GIG Go!Control Panel User Guide (ENGLISH

1. eens 25 AC Power OFF can pah GN WA eas 25 Phone Line Failure 25 Sounder Disabled 25 Low Backup Battery 25 Test 0 cows eed be enawe anes 25 Touch Screen Keypad Traffic 25 Cell 300 25 Interior sensor open 25 5 6553 26 Displaying Messages 26 Reading Messages 26 Reading Confidential Messages 27 Filtering Messages 27 Sorting Messages 27 Remote Control by Telephone 28 Calling the System 28 Controlling the System Remotely 28 Bypassing Sensors Remotely 29 System Toolbox 30 User management 30 User Code Setup 30 Adding a User Code 30 User Code Access Schedules 31 User Codes Uk kA AKA AA 32 Duress User Code Setup 33 Secret Duress Button 33 System History 4 vss cst eee pee ee ees 34 System 15 34 Sensor 05 RANA 35 Panel 165 cee eee eee eee 35 Telephone Test 35 Cell Phone Test 36 Chime 0005 77777 37 Adjusting the Brightness Volume 38 Adjusting the Backlight Time out 38 Cleaning the Touch Screen 38 Touch Screen Calibration 39 Set Date and Time 40 D
2. Key Fob Options The installer selects which options are enabled for each key fob 1 8 used with the system Refer to the table below for the options selected for your key fobs Options 12345678 Arm without Exit Delay Allow key fob disarming Enable key fob auxiliary key Options 123 4567 8 Auxiliary Alarm Audible Alarm Silent Panic Alarm Fire Alarm Emergency Keys Disabled Key Fob Arming Bypass Options Options Auto bypass all open perimeter sensors and un bypass a sensor if closed while the system is armed Auto bypass open perimeter sensors permanently while armed Allow key fob arming only when all perimeter sensors are closed All Key Pads Installer Programmed Options Wireless Keypad Emergency Keys Each standard wireless keypad has Fire and Police emergency buttons that can be enabled or disabled for each keypad Refer to the table below for options set for your keypads Option 1234 Emergency Keys Enabled Emergency Keys Disabled Exit Delay Restart The Exit Delay Restart option will extend the Exit Delay one time if you need to re enter the premises When the system is armed in the Away mode or Stay mode the Exit Delay gives you time to leave without setting off the alarm With the Exit Delay Restart option re entering the premises after you have left but before the Exit Delay timer expires will restart the Exit Delay timer giving you the full length of time to leave again The restart op
3. Off e On Auto Stay The Auto Stay option will change the arming mode if no one exits after arming the system in Away mode When the system is armed in the Away mode the Exit Delay will begin With the Auto Stay option on if a designated exit entry door does not open and close during the Exit Delay the system will arm in the Stay mode instead of the Away mode e Off e On Key Fob Sound The system can be set so when it s armed or disarmed by a wireless key fob a beep will sound through the internal and external sounders to indicate that the key fob s signal was received This helps in installations where the Control Panel is not visible or there are no other system status indications at the key fob s location e Off e On 42 Copyright 2015 Nortek Security amp Control LLC Key Fob Disarm After Sound The system can be set so when it s disarmed with a wireless key fob after an alarm has occurred a special series of beeps will sound through the internal and external sounders This option serves as an alert to warn you to approach the premises with caution as an intruder may still be present e Off e On IMPORTANT The system can be set so when it s disarmed with a wireless key fob after an alarm has occurred a special series of beeps will sound through the internal and external sounders This option serves as an alert to warn you to approach the premises with caution as an intruder may still be present
4. Control LLC EMERGENCY FUNCTIONS 24 HOUR EMERGENCY BUTTONS Three 24 hour emergency functions are available on the Control Panel e Panic e Fire e Emergency You can activate emergency functions using the Control Panel as well as wireless sensors wireless keypads or from portable pendant devices such as the panic button remote Tap the button to reveal the Emergency screen This button does not trigger an alarm During the installation your installer programmed the emergency buttons that are displayed on the Emergency screen If however no emergency functions are available an information screen displays To see which emergency functions are available on your system tap the H button In the event of an emergency press and hold the emergency button for at least two 2 seconds to activate the alarm B A A If emergency functions are available the Emergency button is a solid white lighted button B To display the Emergency screen press the Emergency button C The Emergency screen D The Emergency screen displays the emergency options that are available on your system Panic The panic or police button sends an immediate panic report to the Central Station During installation the installer either set the system to sound the siren when the button is pressed or to not sound the siren but to trigger a silent alarm Fire The Fire button send an immediate fire report to the Central Station The Control Panel sounds
5. or cost of removal installation or reinstallation All implied warranties for functionality are valid only until the warranty expires This Nortek Security amp Control LLC Warranty is in lieu of all other warranties expressed or implied For warranty service call your local alarm installation and service professional shown on the back cover of this User Guide Copyright 2015 Nortek Security amp ControlLLC 51 Go Control Wireless Security System User Guide 52 Copyright 2015 Nortek Security amp Control LLC 1950 Camino Vida Roble Suite 150 gy 2 G a NORTEK Carlsbad CA 92008 USA SECURITY amp CONTROL 800 2GIG TECH YOUR LOCAL ALARM AND SERVICE PROFESSIONAL 10003982 Rev A Copyright 2015 Nortek Security amp Control LLC www nortekcontrol com
6. Control Panel when no alarm exists The conditions of a false alarm vary depending on the type of sensor and how that sensor communicates with the Control Panel e Perform a System Sensor and Panel Test to find any false alarm conditions See System Test on page 34 See Sensor Test on page 35 See Panel Test on page 35 Copyright 2015 Nortek Security 4 Control LLC 9 Go Control Wireless Security System User Guide SENSOR BYPASSING Before the system can be armed all protected doors and windows must be closed or bypassed You can bypass open sensors on protected doors or windows before arming the system When a sensor is bypassed the system ignores that the door or window is open There are two types of sensor bypasses available e Forced e Manual In some cases such as when using the security system for protection when staying at home it may be desirable to leave some sensor protected doors or windows open Temporarily bypassing a sensor for this use is called Force Bypassing NOTE Force bypasses are automatically removed when the system is disarmed Ready to Arm sensors bypassed 2 sensors bypassed tt entry a fr 88 7 4 g i silent stay away exit gt bypassed sensors Sensor bypassing is also sometimes used when a sensor is requiring service A sensor s magnet might be missing or an external switch contact connected to a sensor might be faulty causing the sensor to be detected as
7. a dry soft cloth To disable the touch screen for cleaning 1 At the Home screen tap Security 2 Atthe Security screen tap Menu 3 Atthe Menu screen tap Toolbox 4 Enter a valid user code to gain access to the Toolbox 5 At the Toolbox 1 of 3 screen tap the gt arrow 38 Copyright 2015 Nortek Security amp Control LLC 6 Atthe Toolbox 2 of 3 screen tap Clean Screen Toolbox 2 of 3 set date backlight timeout clean screen set time calibrate touch screen version gt back pa NOTE The Display Cleaning screen appears for 30 seconds It shows the time remaining The touch screen is locked during this time When the timer expires the system returns to the Toolbox screen v Display may now be cleaned System will resume in 00 30 TOUCH SCREEN CALIBRATION To calibrate the display 1 Atthe Home screen tap Security 2 At the Security screen tap Menu 3 Atthe Menu screen tap Toolbox 4 Enter a valid user code to gain access to the Toolbox 5 At the Toolbox 1 of 3 screen tap the gt arrow 6 At the Toolbox 2 of 3 screen tap Calibrate Touch Screen Toolbox 2 of 3 backlight timeout set date clean screen set time calibrate touch screen version e gt System Toolbox The touch screen displays a cross on the screen Touch the center of the cross Repeat with the next 2 crosses that appear 4 Touch Screen Calibration Please touc
8. button on the Control Panel is lit GREEN indicating that the system is ready to arm The Security and Arm buttons on the display is GREEN when all sensors are closed Ready to Arm 7 entry tt Ni 2 CEET 4 silent stay away exit NOTE If you want to arm the system quietly without sounding any announcements tap my before performing these steps e At Ready to Arm screen place a checkmark in the Silent Exit box Or e During exit delay tap Silence 3 At the Security or Menu screen tap Arm NOTE If there are any open perimeter door or window sensors the Bypass screen appears Close all the sensors displayed or tap Bypass All to force bypass the displayed sensors NOTE Bypassed sensors do not trigger an alarm To bypass sensors enter a user code unless the installer has set the system for Quick Bypass 4 Onthe Ready to Arm screen select the Entry Delay check box when arming the system in Stay mode If no one is expected to re enter the system can be armed without an Entry Delay All perimeter doors will trigger the alarm instantly To arm with all exit entry perimeter doors as instant remove the checkmark from the Entry Delay box 5 Tap Stay to arm the system NOTE To arm the system you may need to enter a user code if your installer has turned off the system s Quick Arming feature 6 The system will arm and shows the Exit Delay counting down When the Exit Delay expires the s
9. fire The National Fire Protection Association recommends the following steps 1 2 Mount your detector or your interior or exterior sounders where they can be heard by all Determine two means of escape from each room One path of escape should lead to the door that permits normal exit from the building The other should be an alternate escape such as a window should the path to a door be impassable Station an escape ladder at such windows if there is a long drop to the ground Sketch a floor plan of the building Show windows doors stairs and rooftops that can be used to escape Indicate escape routes for each room Keep these routes free from obstructions and post copies of the escape routes in every room Ensure that all bedroom doors are shut while you are asleep preventing deadly smoke from entering while you escape Try the door If the door is hot check your alternate escape route If the door is cool open it cautiously Be prepared to slam the door shut if smoke or heat rushes in When smoke is present crawl on the ground Do not walk upright since smoke rises and may overcome you Clearer air is near the floor Escape quickly but don t panic Establish a place outdoors away from your house where everyone can meet and then take steps to contact the authorities and account for those missing Choose someone to assure that nobody returns to the house many die going back 22 Copyright 2015 Nortek Security amp
10. is installed TELEPHONE NETWORK SERVICE PROVIDER S FACILITIES NETWORK DEMARCATION CUSTOMER PREMISES POINT EQUIPMENT AND WIRING N TELEPHONE ANSWERING SYSTEM ALARM DIALING EQUIPMENT UNUSED RJ 11 JACK TELEPHONE MACHINE COMPUTER UNUSED RJ 11 JACK TELEPHONE Copyright 2015 Nortek Security 4 Control LLC 47 REGULATORY INFORMATION LDS wn 48 Copyright 2015 Nortek Security amp Control LLC IMPORTANT NOTICE ALARM SYSTEM LIMITATIONS This security system can not offer guaranteed protection against burglary fire or other emergencies Any alarm system whether commercial or residential is subject to compromise or failure to warn for a variety of reasons For example Intruders may gain access through unprotected openings or have the technical sophistication to bypass an alarm sensor or disconnect an alarm warning device Intrusion detectors sensors do not work without power Battery operated devices do not work without batteries with dead batteries or if the batteries are not put in properly Devices powered solely by AC do not work if their AC power supply is cut off for any reason however briefly Signals sent by wireless sensors may be blocked or reflected by metal before they reach the alarm Control Panel even if the signal path has been recently checked during a weekly test Blockage can occur if a metal object has been moved into the sensor s sig
11. occupants from the premises and call your local Fire Department from a safe location OR 1 Ifno flames or smoke are apparent investigate the possible causes of the alarm 2 Goto the Control Panel and enter your user code to stop the fire sounder and sirens 3 Review the Alarm Memory on page 16 to determine which sensor caused the alarm 4 Goto the sensor and look for a possible reason the sensor tripped 5 Correct the condition that caused the detector to sense Smoke or Carbon Monoxide gas Copyright 2015 Nortek Security amp ControlLLC 19 Go Control Wireless Security System User Guide Silencing a False Fire Alarm If the fire alarm is sounding due to a detector sensing burnt food or some other non emergency condition 1 Silence the fire alarm sounder by entering your user code 2 Review the alarm memory to determine which sensor caused the alarm See Alarm Memory on page 16 If the alarm restarts there may still be smoke inside the detector s sensor Re enter your user code to stop the alarm from continuing to sound 3 Fan the detector for 30 seconds to clear the detector s sensor chamber After the problem has been corrected from the Alarm Memory screen check Clear Alarm History then tap Ok NOTE You cannot clear Fire and CO sensors that are still violated from the Alarm Memory screen Only when the Fire Alarms and CO Detectors return to normal operation 5 Carefully inspect your premises fo
12. strength of that sensor s wireless signal NOTE Start and stop test reports are sent to the Central Station 1 At the System Test Console screen a list of sensors appears Use the T and 4 arrows to scroll through the list 2 Goto each sensor listed and trigger it e For door or window sensors open and close the door or window e For motion detectors stay out of the protected area for five minutes then walk through the area e For portable sensors and wireless keypads tap a button e For smoke CO or glass break detectors tap the detector s test button TIP When a red bar is displayed for a sensor the test has failed System Test Sensors Test failing Retry failed sensors or press OK living room motion detector sensor was triggered signal 3806 0 0 sensor was triggered kitchen window sensor was triggered x cancel 3 When all sensors have been tested tap OK The continue with the Panel Test System Toolbox Panel Test The panel test checks the Control Panel s indicators and sounder 1 At the System Test Console screen a list of tests to perform on the panel appears Use the and J arrows to scroll through the list System Test Console Push each button to perform its test Tol Button LED Test Home off test passed Button LED Test Home green p 2 test passed Button LED Test Home red 3 test has not been performed x cancel 2 Tap each button in the
13. system has new alarms 3 acknowledged alarms Exit Entry 1 front door Acknowledged 12 24 11 5 30 am 24 hour Fire garage smoke sensor Occurred 12 24 11 7 30 am Interior Follower living room motion sensor Occurred 12 24 11 7 55 am clear alarm history The alarm memory automatically clears the next time the system is armed You can also check the Clear Alarm History button and tap Ok to manually clear the alarm memory 24 hour fire and CO sensors that are still violated remain in alarm memory 16 Copyright 2015 Nortek Security 8 Control LLC Optional 2 Way Voice Communications 2 way voice communications provides a method for alarm verification and can provide emergency assistance The Control Panel contains a built in microphone that can monitor sounds around the area of the Control Panel The built in microphone and speaker allows 2 way voice communications with a Central Station operator after an alarm The operator can converse with people in the premises through the Control Panel s speaker and microphone Your installer can set the system to use 2 way voice communications after an alarm and or after a panic alarm is triggered NOTE If a panic alarm or sensor is set for a silent alarm the operator can only listen and not be able to talk This is for your protection KEY FOB ARMING AND DISARMING Your system may be equipped with one or more wireless key fobs Up to eight key fobs can be used to co
14. the button on the Control Panel is lit green indicating that the system is ready to arm The Security button and Arm button on the display will also be green when all perimeter sensors are closed If the Nicon is displayed on the status bar an interior sensor is open be sure to close or manually bypass the interior sensors or an alarm will occur 3 To arm the system quietly without sounding any announcements tap the button before performing the next steps e At the Arming screen select the Silent Exit check box Or e During the Exit Delay tap Silence 4 Atthe Security screen or the Menu screen tap Arm If there are any open perimeter door or window sensors the Bypass screen appears Close all the sensors displayed or tap Bypass All to force bypass the displayed sensors NOTE Bypassed sensors do not trigger an alarm To bypass sensors enter a user code unless the installer has set the system for Quick Bypass 5 On the Arming screen the Entry Delay check box option can be used with Away mode e The system can be armed without an Entry Delay All perimeter doors trigger the alarm instantly The system has to be disarmed with a wireless key fob To arm with all exit entry perimeter doors as instant un check the Entry Delay option button 14 Copyright 2015 Nortek Security amp Control LLC 6 Tap Away To arm the system enter a user code if your installer has turned off the system s Quick Armi
15. the order in which they occur Each event is marked with the date and time that the event occurred To make reading the log easier the system history display can be filtered to show selected events only The events that can be filtered for the system history log display are e Armor Disarm of the system e Bypasses of sensors force bypasses and manual bypasses e Alarms alarms are displayed with a red stripe e Alerts alerts are displayed with a yellow stripe Some system events always display regardless of the filters selected These events include e Walk test started or terminated e Programming mode started or terminated To view the system history log 1 Atthe Home screen tap Security 2 Atthe Security screen tap Menu 3 Onthe Menu screen tap Toolbox 4 Enter a valid user code to access the toolbox 5 At the Toolbox 1 of 3 screen tap System History The log of system events appears Use the and J arrows to scroll through the log System History 26 events Filters alarms alerts arms disarms bypasses Alert triggered kitchen carbon monoxide se 2 12 24 11 5 15 am System disarmed by User 3 3 12 24 11 5 45 am Alarm triggered front door Exit Entry 1 4 12 24 11 5 58 am 4 back filters 6 To choose the events to display tap Filters System History Filters Select below to filter the system history arm disarm alarms bypasses alerts 7 Select the events to di
16. upper right corner that is the number of current trouble alerts The trouble alert icon A flashes until the trouble alerts are acknowledged then it remains constantly lit until all the troubles are corrected When all troubles are corrected the icon disappears completely System Ready Not Armed 4 p arm 1 Today s Forecast menu A 2 EX status Partly cloudy VIEW THE CURRENT 5 ALERTS To display all current trouble alerts tap the Trouble Alert Icon 2 View the listed trouble events If there are more than 3 alerts use the Tand 4 arrows to scroll through the list Alerts i The system has new alerts 3 acknowledged alerts 1 kitchen carbon monoxide Loss of CO Supe 2 12 24 11 5 15 am Acknowledged 12 24 11 garage smoke sensor Loss of Supervision 12 24 11 7 30 am bedroom keypad Wireless Sensor Loss of 12 24 11 7 55 am 3 After viewing the trouble events tap Ok to acknowledge This action silences the alert beeps TROUBLE ALERT BEEP HOLD OFF During the installation as an option the system can be programmed by your installer to suppress the trouble alert sounder from 10pm to 9am Any trouble alerts will still be displayed and reported if enabled but the sounder does not beep during nighttime hours Some trouble conditions may clear automatically while other trouble conditions may require service to correct If a trouble condition still exists after 9am the sounder b
17. 42616 ofono Go Control Panel User Guide ENGLISH International WIRELESS SECURITY SYSTEM BF NORTEK SECURITY amp CONTROL CONTENTS System Overview eceeeees 3 EC APA 3 Basic Operation c eee ee eee 4 Sensor Types Zones 4 Smoke Heat and Freeze Protection 4 Burglary Protection 4 User CODES kA 4 144225220 4 eee eee EES 4 Trouble Alerts aa KAWAN waned 4 Wireless Sensors 4 Control Panel Features 5 Main Display Screens 6 Home ka 652 052 ee wee AE AELA 6 Security Screen 6 Ready to Arm Screen 6 Menu Screen 777 6 Status 50 ease PET ease se ee 6 Burglary Protection 7 Sample Floor Plan 7 Sensor Status 8 checking for closed Sensors 8 Viewing Each Sensor s Status 9 Dealing with a Sensor False Alarm 9 Sensor Bypassing 10 Force Bypass All Sensors 10 Bypassing Un Bypassing Sensors 10 Stay eset 11 Entry Delay in Stay Mode 11 Quick Exit in Stay Mode 12 Silent Control in Stay Mode 12 Arming to Stay Mode 12 Away 6 ees 13 Exit and Entry Delays in Away mode 13 Exit Delay Restart 13 Silen
18. ATION User Codes Sensor Zones Master User Zone 1 User 2 Zone 2 User 3 Zone 3 User 4 Zone 4 User 5 Zone 5 Zone 6 5 zone 7 User 8 Zone 8 Duress T one Zone 11 User 11 Zone 12 User 12 a 7 User 13 Jone 15 User 14 Zone 16 User 15 Jone 17 User 16 Zone 18 User 17 8 User 18 Zone 20 User 19 Zone 21 User 20 Zone 22 User 21 Zone 23 User 22 Zone 24 User 23 Zone 25 User 24 Zone 26 User 25 Zone 27 User 26 Zone 28 User 27 Zone 29 User 28 Zone 30 User 29 Zone 31 User 30 Zone 32 User 31 Zone 33 ser 32 IE IMPORTANT If you have logged user codes Zone 36 here to maintain security keep this Zone 37 guide in a secure location Zone 38 Zone 39 Zone 40 Zone 41 Zone 42 Zone 43 Zone 44 Zone 45 Zone 46 Zone 47 Zone 48 Copyright 2015 Nortek Security 4 Control LLC 45 SERVICE INFORMATION Your local Alarm dealer is the person best qualified to service your alarm system Be sure to set up a routine service schedule with your local Alarm installer 46 Copyright 2015 Nortek Security amp Control LLC ALARM DIALING EQUIPMENT If your home has specially wired alarm equipment connected to the telephone line ensure that the installation of any other non alarm devices does not disable your alarm equipment If you have questions about what will disable alarm equipment consult your telephone company or a qualified installer IMPORTANT When programming emergency numbers or making test calls to emergency numbers re
19. Create Duress User Create a Duress User When a Duress User arms or disarms the system a silent alarm is triggered and transmitted to the Central Station 6 q create duress user 3 Enter a four 4 digit code to use as the new duress code Then tap Ok 4 To confirm the duress code enter the Code again and tap Ok 5 Aconfirmation screen appears Tap Ok 6 The User 8 edit screen appears To return to the User Management screen tap Back Secret Duress Button On the Home screen in the lower right corner the system logo always appears The system logo is the secret duress button System Ready Not Armed pa o security Today s Forecast G services GO control While Armed With the system armed tapping the logo displays the standard disarm code entry screen Use a valid user code or a duress user code to disarm the system The system disarms normally but a silent duress report is sent to the Central Station and they will dispatch help While Disarmed You can also use the secret duress button can also be used while the system is disarmed Tapping the system logo reveals the Enter Code screen Enter the duress user code to send a silent duress report to the Central Station and they will dispatch help The system remains disarmed Copyright 2015 Nortek Security 4 Control LLC 33 Go Control Wireless Security System User Guide SYSTEM HISTORY The Control Panel keeps a log of system events in
20. OK to return to the User Management screen User Code Validity After the Confirmation screen appears and you click Ok the user codes Access Option screen appears Select one of the three options to validate the user code e Select Always to set this user code to always be valid Tap Back e Select Never to set this user code to never be valid Tap Back e Select By Schedule to set this user code to be valid only for selected days and or times 30 Copyright 2015 Nortek Security amp Control LLC User Code Access Schedules You can setup user codes with one or more Access Schedules Access Schedules limit access to your system to people with user codes such as maintenance personnel service or cleaning personnel User Access Schedules User 2 has access when ANY schedule is matched every WF 2 00 pm 4 30 pm dec 24 2011 2 00 pm 4 30 pm 12 20 11 12 24 11 2 00 pm 4 30 pm add schedule 4 back Adding Editing User Access Schedules 1 Ifyou selected By Schedule for the user code the Edit Schedules button appears 2 To select or edit an existing user code Access Schedule tap Edit Schedules You can also create a new user schedule from the Edit Schedule screen 3 The User Access Schedules screen displays all current schedules for the user code 4 To adda new schedule tap Add Schedule or to edit a schedule tap an existing schedule 5 You can select 1 of 3 Schedule types e Recurring Recurring app
21. User Guide Quick Exit in Stay Mode A programmable option called Quick Exit may be displayed on the Security screen while the system is armed in Stay mode Tap the Quick Exit button to start a timer to allow someone to exit or enter through a sensor protected door programmed for delay without having to disarm the entire system When the delay timer runs out the system returns to the normal Stay mode System Armed away no entry delay Today s Forecast H quick disarm exit Partly cloudy The Quick Exit option can be turned on or off by your installer see Installer Programmed Options on page 41 to understand the options that have been programmed for your system SILENT CONTROL IN STAY MODE Three options for silencing the beeps and announcements are available when arming or disarming the system in Stay Mode e At the Home or Security screen tap the q Silent Control button e At the Ready to Arm screen select the Silent Exit check box e On the Exit Delay screen tap Silence Selecting any of these options silences the Control Panel beeps and announcements and when arming selecting the option doubles the length of the Exit Delay Arming to Stay Mode Use Stay Mode to arm the system when anyone is at home Stay Mode normally has an Entry Delay so a user with a user code can re enter without causing an alarm 1 Close all protected perimeter doors and windows before arming 2 Verify that the
22. WING EACH SENSOR S STATUS The Control Panel will also show you which sensor protected doors and windows are open Your installer has programmed descriptive names for each sensor protected door and window The Control Panel s color display will show the names of which doors and windows are open e The top of the display on the Home Security and Menu screens sensor status See System Status Icons on page 25 Tapping the Status button also displays a list of open sensors and general system status and alerts System Ready Not Armed a em Today s Forecast menu Partly cloudy TIRE A The Status Bar shows the system mode and shows system status icons See System Status Icons on page 25 B The Arm button on the security and menu screens lights green when all perimeter sensors are closed The Arm button lights orange if any perimeter sensor is open C The Home button lights green when all perimeter sensors are closed The Home button is not lit if any perimeter sensor is open D The icon displayed shows that an interior sensor is open Other icons can appear here as well See System Status Icons on page 25 DEALING WITH A SENSOR FALSE ALARM The Control Panel reports alarm conditions on all sensors when armed both visually on the status bar and through a system alert icon and audibly through voice and chime announcements There are times though rare that an sensor will send an alarm condition to the
23. about each sensor Some sensor types such as smoke detectors carbon monoxide detectors panic buttons etc are always active and can trigger an alarm at any time Other sensors on protected doors and windows are part of the burglary protection part of the system and can be turned on or off Turning on the burglary protection part of the security system is called Arming the System The burglary protection part of the system can be armed in two modes Stay mode or Away mode SAMPLE FLOOR PLAN Refer to the floor plan below It shows a typical residential installation and the various types of wireless sensors and their functions DW Kitchen CP D CO DWI Garage B A Front and side door sensors have Exit Entry delay SMKE Smoke detector B Side and main garage door sensors have Exit Entry delay CO Carbon monoxide detector CP Control panel GB Glass break sensor DW Door window sensor PAD Wireless keypad PIR Motion detector ES External siren Copyright 2015 Nortek Security amp Control LLC 7 Go Control Wireless Security System User Guide SENSOR STATUS The security system constantly monitors all of the sensors attached to the protected doors and windows in your home or business The Control Panel knows if each door or window with sensors is open or closed The open or closed condition of the protected doors and windows is called the sensor status For maximum security all the doors and windows on your premise
24. appears TEST MODE This icon displays when the system is in Walk Test mode TOUCH SCREEN KEYPAD TRAFFIC An up arrow indicates the panel is sending information to the touch screen keypad if installed A down arrow indicates the touch screen keypad is sending information to panel CELL RADIO If the option GSM Cellular Radio Module is installed the Cell Radio icon appears while the Control Panel is receiving Over the Air OTA firmware updates INTERIOR SENSOR OPEN If an interior sensor is open or a motion detector has just been activated this icon appears As a warning the icon flashes during arming Copyright 2015 Nortek Security 4 Control LLC 25 MESSAGING Your security system supports receiving messages from the Central Station The messages can be about system upgrades additional services special regional weather alerts etc The messages can be sent for all system users to read or as confidential messages that only the Master User can read System Ready Not Armed bedroom motion detector Low Battery P Silent Control PT 4 KI arm Trouble Alerts Alarm Memory IL Bing Messages can be tagged by the sender in the following manner e Standard blue message icon e Urgent yellow message icon e Emergency Priority red message icon Up to 31 text messages can be stored in the Control Panel s memory You can review them through the Control Panel s display Displayed
25. bar Adjust the level from 1 to 12 using the buttons on each end of the bar 6 You can set the speaker volume for the chimes and announcements on the bottom bar Adjust the level from 1 to 12 using the buttons on each end of the bar NOTE The volume setting does not effect the alarm sounder volume 7 When you are finished tap Ok ADJUSTING THE BACKLIGHT TIME OUT The backlight time out sets the length of time that the display stays lit after use You can adjust the backlight to 30 seconds 1 2 5 or 10 minutes or to always to light the display at all times NOTE To conserve the Control Panel s backup battery during an AC power failure the display goes dark after 30 seconds regardless of this setting To set the display backlight time 1 Atthe Home screen tap Security 2 Atthe Security screen tap Menu 3 At the Menu screen tap Toolbox 4 Enter a valid user code to gain access to the Toolbox 5 At the Toolbox 1 of 3 screen tap the gt arrow 6 At the Toolbox 2 of 3 screen tap Backlight Time out Toolbox 2 of 3 i backlight timeout set date clean screen set time calibrate touch screen version gt back pa 7 Choose one of the display backlight times and tap Ok CLEANING THE TOUCH SCREEN There is a special option for the Control Panel that enables you to clean the touch screen display The option disables the touch screen for 30 seconds so the display can be cleaned with
26. e 24 Hour Emergency Functions Three 24 hour emergency functions You can activate the Panic Fire and Emergency buttons on the Control Panel The installer can set which emergency buttons on the Control Panel are active Panic Audible Panic Silent Fire Emergency DDD Quick Arming Quick Arming allows you to arm your system without having to enter a user code When you tap the Stay or Away button the system will start to arm without requesting a user code e Off e On Quick Bypass Normally sensors that are open at the time the system is armed will require force bypassing by entering your user code The system can be set so a user code is not required to bypass open sensors when the system is armed Off e On Quick Exit The Quick Exit option allows you to start the Exit Delay while the system is armed This allows you to leave the premises without having to disarm and rearm the system When the Quick Exit option is on a Quick Exit button will display on the security screen Tap the button to start the Exit Delay After Quick Exit the system will fully re arm in the mode that it was in before Stay or Away mode e Off e On Auto Un bypass Normally sensors manually bypassed with the User Toolbox will automatically have their bypasses removed when the system is disarmed The system can be set so sensors that have been manually bypassed will stay bypassed until the bypass is manually removed
27. e If there is a fire or carbon monoxide alarm the Control Panel sounds the fire alarm horn for a preset time After the time expires the fire alarm horn will stop sounding 4 Minutes is the default or the following 1 8 Minutes L 12 Minutes LJ 16 Minutes LJ Unlimited Exit Delay The Exit Delay begins immediately after arming the system The delay gives you time to leave through the designated exit entry door without setting off the alarm During the Exit Delay beeps sound and faster beeps sound during the last 10 seconds NOTE Arming remotely does not start an Exit Delay e 60 Seconds is the default or For Door Entry Delay The Entry Delay begins when the designated entry exit door is opened while the system is armed The delay gives you time to disarm the system before triggering the alarm You must enter a valid user code on the Control Panel or Wireless Keypad before the Entry Delay time expires During the Entry Delay beeps sound to remind you to disarm the system The system supports two different Entry Delays e Entry Delay 1 is for your primary entrance door e 30 Seconds is the default or For Door Entry Delay 2 is for a secondary entrance such as a garage door and is usually set longer to give you time to get to the keypad and disarm the system e 45 Seconds is the default or For Door Copyright 2015 Nortek Security amp Control LLC 41 Go Control Wireless Security System User Guid
28. e Where it could be knocked damaged or inadvertently removed Fire warning equipment for residential occupancies are capable of protecting about 50 of the occupants in potentially fatal fires Victims include the elderly children and the physically or mentally impaired Victims include any person that cannot escape even when warned early enough that escape should be possible For these people other strategies such as protection in place or assisted rescue or escape would be necessary Studies show that Smoke Heat Freeze Alarms may not awaken all sleeping individuals It is the responsibility of individuals in the household that are capable of assisting others to provide assistance to those who may not be awakened by the audible alarm or those who may be incapable of safely evacuating the area unassisted A battery powered alarm must have the specific battery type installed be in good condition and be mounted properly The use of alcohol or drugs may also impair the ability to hear the audible alarm For maximum protection ensure that an audible alarm is installed on every floor Smoke Heat Alarms only provide protection to the residence if smoke actually reaches the alarm The Smoke Heat Alarm is not a substitute for an insurance policy Home owners and renters should have adequate insurance to protect their properties Emergency Action Plan Establish and regularly practice a plan of escape with all members of your household in the event of
29. eeps to indicate trouble NOTE Regardless of whether the trouble alert sounder is suppressed or not every trouble condition is always displayed on the trouble alert list and recorded in the system history event log 24 Copyright 2015 Nortek Security amp Control LLC SYSTEM STATUS ICONS The top line of the Control Panel s display is the status bar that shows the current system mode the status of the sensors and any current system trouble alerts Special icons are displayed on the right side to provide visual indications of the system s current condition Ready to Arm fr Qi stay i oe KAL MA entry delay 4 silent away exit AC POWER ON The AC Power icon shows the status of the AC power to the Control Panel A WHITE plug appears when AC power is present AC POWER OFF The AC Power icon shows the status of the AC power to the Control Panel A RED X appears over the WHITE plug when AC power is absent PHONE LINE FAILURE If the Control Panel detects that the telephone line is disconnected the phone line failure icon appears SOUNDER DISABLED If the system s internal sounder has been lowered and external sounder has been disabled by the installer for testing the sounder disabled icon appears It also flashes to indicate silent arming Pa 4 gt LOW BACKUP BATTERY If the Control Panel s backup battery tests low the low backup battery icon
30. em Toolbox chime and the option currently set for the sensor Toolbox 1 of 3 user management bypassed sensors system history brightness volume d back pa p system test To change the sensor s chime options tap the sensor button TIP There are 14 chime options for each sensor Chime Setup front door disabled voice only ding dong 1 x cancel 6 Check the option that you want for the sensor then tap Ok 7 When you are finished tap Back Chime Options 1 Disabled 8 Ding dong with Voice 3 2 Voice Only 9 Ding ding 3 Ding dong 1 10 Ding ding with Voice 4 Ding dong with 11 Chime 1 Voice 1 5 Ding dong 2 12 Chime with Voice 1 6 Ding dong with 13 Chime 2 Voice 2 7 Ding dong 3 14 Chime with Voice 2 Copyright 2015 Nortek Security 4 Control LLC 37 Go Control Wireless Security System User Guide ADJUSTING THE BRIGHTNESS VOLUME You can adjust the brightness of the Control Panel s display and the volume of the system s speaker that is best suited to your installed system To set the brightness and volume 1 At the Home screen tap Security 2 Atthe Security screen tap Menu 3 Atthe Menu screen tap Toolbox 4 Enter the master user code to gain access to the Toolbox Brightness and Volume Press the buttons to select screen brightness and 6 6 6 e 5 At the Toolbox 1 of 3 screen tap Brightness Volume You can set the brightness using the top
31. f a fire or poisonous CO gas emergency the installed smoke or carbon monoxide detector automatically activates your security system Not only will the fire alarm itself emit a loud sound the Control Panel emits an intermittent and loud horn on an external sounder if an external sounder has been installed The fire alarm sound continues until the timer expires on the Fire Alarm or until you enter a user code at the Control Panel If the Alarm Sounds e Get out and stay out Never go back inside for people or pets e If you have to escape through smoke get low and go under the smoke e Call the fire department from outside your home Initiating a Fire Alarm Manually If you become aware of a fire emergency before your detector s sense an issue IMPORTANT Always yell Fire to alert everyone in proximity 1 Gothe Control Panel and tap the Emergency button 2 Atthe Emergency screen tap and hold the Fire button for two 2 seconds This action triggers the fire alarm s sounder and siren You can also trigger the fire alarm from the wireless keypad by holding down the Fire button 3 Get out and stay out of the dwelling Never go back inside for people or pets 4 Call your local Fire Department from a safe location outside the dwelling If the Fire Alarm Sounds Automatically If the fire alarm sirens are sounding 1 If flames and smoke are present yell Fire to alert everyone else 2 Evacuate all
32. f the Control Panel with a color touch screen wireless sensors that provide perimeter and interior burglary protection and wireless smoke and carbon monoxide detectors In addition optional remote control key fobs wireless panic buttons and keypads may have been provided or installed The system monitors all protection zones and the system s status The Control Panel displays monitoring information and controls the alarm siren Your system may also have been setup to send alarm and status reports to a Central Station and has the capability for 2 way voice communications with the alarm monitoring operator FEATURES Following is a list of standard features and options that can be included in your system Ask your installer which options are available to you and check the boxes that apply e Stay and Away arming modes Stay mode arms the system perimeter only and is used typically at night when the premises are occupied Away mode arms the system perimeter and interior it s used when the premises are unoccupied gt 32 user unique 4 digit codes to operate the system The system supports one 1 master user code that can assign and maintain the other user codes e One of the 32 user codes functions as a duress code Controlling the system with this code gives the appearance of normal operation but using it sends a silent duress report to the Central Station to initiate a silent alarm call for help e Voice announcements from the Contro
33. h the center of each cross gt cancel When calibration has been successful a completion screen appears To finish and return to the Toolbox screen tap Ok Copyright 2015 Nortek Security 4 Control LLC 39 Go Control Wireless Security System User Guide SET DATE AND TIME The Control Panel has a built in clock and calendar The Home screen displays the time and date The time and date are also used for the system history and event logs that store data on system events NOTE During installation your installer can set the system to automatically adjust for daylight saving time if it s observed in your location NOTE The time and date are automatically set through the cellular radio by the Central Station if your Control Panel has a cellular radio installed To set the date and time 1 At the Home screen tap Security 2 Atthe Security screen tap Menu 3 Atthe Menu screen tap Toolbox 4 At the Toolbox 1 of 3 screen tap the 3 arrow At the Toolbox 2 of 3 screen tap Set Date or Set Time Set Date Ol MOn day year dec 2 aa 1 Ng 6 Usethe 7 and arrows to set the current date or time Tap Ok t HOUS minutes T 2 5 3 U x cancel A confirmation screen showing the date and time set appears Tap Ok Y ok DISPLAY FIRMWARE VERSION To troubleshoot your system you can check the firmware version that has been installed To display the fir
34. hat messages were displayed and contact your alarm installer to troubleshoot your system 10 After the testing is complete tap Ok to return to the Toolbox 36 Copyright 2015 Nortek Security 8 Control LLC CHIME OPTIONS On doors and windows monitored by sensors the system can sound a chime to announce that the door or window was opened Sensors can also be set to have the Control Panel say the name of the opening TIP The chime and voice announcements only sound while the system is disarmed At the time of installation the installer programs each sensor s chime option The person with the master user code can change the chime options for each sensor to further customize the system as desired System Armed away no entry delay i o f disarm emergency toolbox TIP As a global system option the chimes for all the system s sensors can be turned on or off using the Chime check box on the Menu screen To setup the chime options individually for each sensor 1 Atthe Home screen tap Security 2 At the Security screen tap Menu NOTE Select or clear the Chime and Voice check boxes to turn the system chimes and voice announcements ON or OFF except for alarm voice messages 3 Atthe Menu screen tap Toolbox Enter the master user code to gain access to the Toolbox 5 At the Toolbox 1 of 3 screen tap Chime Setup The Chime Setup screen displays each of the installed sensors that can Syst
35. ick Exit in Away Mode A programmable option called Quick Exit may be displayed on the Security screen while the system is armed in the Away mode Tapping the Quick Exit button starts a timer to allow someone to exit or enter through a sensor protected door programmed for delay without having to disarm the entire system When the delay timer runs out the system returns to the normal Away mode TIP If interior sensors are installed in the system in certain areas do not violate those sensors when using the Quick Exit feature in Away mode Auto Stay Mode The system may have been programmed by the installer for Auto Stay mode If this option is on and the system is armed in Away mode if an exit entry delay sensor is not triggered before the Exit Delay expires no one left the premises the system automatically arms in Stay mode instead of Away mode NOTE Quick options can be turned on or off by your installer Refer to Installer Programmed Options on page 41 to see which options have been set for your system Arming to Away Mode Use the Away mode to arm the system when everyone will be leaving the home The Away mode normally has an Entry Delay so someone with a user code can re enter without causing an alarm Interior and perimeter sensors are armed in the Away mode Arming Please leave the building 1 disarm f silence 1 Close all sensor protected doors and windows before arming 2 Verify that
36. isplay Firmware Version 40 Installer Programmed Options 41 Siren Run Time 41 Sensor Trigger Limit 41 Fire Horn Run Time 41 Exit Delay 22 ceert eniai 41 Entry Delay gt lt 0 21 24 Hour Emergency Functions 42 Quick Arming 22 22 pa eee G 42 Quick Bypass 42 Quick Exit aaa dadddddddd dams naa 42 Auto Un bypass 42 Copyright 2015 Nortek Security 4 Control LLC 1 Go Control Wireless Security System User Guide AUTO Stay na kaa aaa aaa tous ceoe ene Aag 42 Key Fob 50006 22 Key Fob Disarm After Sound 43 Key Fob Options 43 Wireless Keypad Emergency Keys 43 Exit Delay Restart 43 Cancel Display 44 Cancel TIME aaa KAKA rao 44 Dialer Delay 44 2 Way VOICE aaa aao 44 Telephone Remote Control Answer 44 Installer Specific Information 45 Service Information 46 Alarm Dialing Equipment 47 Regulatory Information 48 Important Notice 49 Alarm System Limitations 49 Limited Warranty 51 2 Copyright 2015 Nortek Security amp Control LLC SYSTEM OVERVIEW This system provides three 3 forms of protection burglary fire and emergency depending on the options set by your installer The system consists o
37. l Panel The system has a vocabulary of descriptive words that can be assigned to sensors so each has a unique announcement such as front door or bedroom window if desired e Home automation with the built in Z Wave controller for remote controlling Z Wave enabled home appliances optional feature e Alarm history with system event log Each alarm and system alert is logged into the system s memory These events can be displayed and reviewed at the Control Panel or remotely by the Central Station Real time clock and calendar shows on the system s display and is used to time stamp items in the event log 2 way voice communication After an alarm the system can automatically connect with a Central Station operator so they can converse with people in the premises Remote control of the system over the telephone Remote control of the system using a Web enabled device through the Internet Three optional 24 hour emergency functions Panic Fire and Emergency These functions can be activated by buttons on the Control Panel using wireless sensors from the wireless keypad or from portable pendant devices such as the panic button remote DOO DO 1 Requires the optional POTS module which is only available in the United States and Canada 2 Requires the optional Cellular Radio Module Copyright 2015 Nortek Security amp Control LLC 3 Go Control Wireless Security System User Guide BASIC OPERATION Followi
38. lay reduces nuisance traffic to the Central Station and can prevent receiving fines that many cities impose when police respond to a false alarm Your installer also can program the system for no dialer delay NOTE The dialer delay is also known as the abort window It gives you time to disarm but doesn t delay the siren from sounding Disarming during the abort window can display a cancel message depending on the Cancel Display setting see Cancel Display on page 44 e 30 Seconds is the default or Seconds 2 Way Voice The system can connect with a Central Station operator so they can converse with people on the premises after an alarm The 2 way voice option allows communication to and from the Control Panel and the Central Station 2 way voice communications will occur after the system has made its alarm report Your installer sets which sensors can trigger the 2 way voice option e Off e On Telephone Remote Control Answer Your installer selects whether your system supports the remote telephone option or not If the telephone remote control answer option is turned on the system will require calling it twice within 30 seconds for the Control Panel to answer the call See Controlling the System Remotely on page 28 e Off e On 1 Requires the optional POTS module which is only available in the United States and Canada 44 Copyright 2015 Nortek Security amp Control LLC INSTALLER SPECIFIC INFORM
39. le the system is disarmed For more details see Burglary Protection page 7 User Codes The system installer has already programmed a master user code for your system This code can be used to control the system as well as assign and change the other user codes The master user code can also access several system setup settings in the User Toolbox Alarms When an alarm occurs the Control Panel s siren and an external siren if installed sounds for a preset time During alarms and after disarming the alarm history button displays all the alarms that have occurred and which sensors were involved The alarm history clears the next time the system is armed or can be cleared manually Messages Your security system supports receiving messages from the Central Station The messages can be about system upgrades additional services special regional weather alerts etc Trouble Alerts The system monitors itself for abnormal operating conditions and will alert you if trouble is detected Trouble conditions can be reported to the Central Station Wireless Sensors Your security system comes with wireless sensors Some sensors are visible others may be hidden by doorjambs or where the sensor is mounted Depending on your type of installation and how many sensors are installed with the Control Panel sensors can include but are not limited to the following Door Window Sensor Motion Detector Glass Break Sensor Sm
40. lies to the days of the week and time period that this user code is valid e Date Date applies to a single specific date and time period that this user code is valid e Date Range Date Range applies to a starting date an ending date and time period that this user code is valid System Toolbox Recurring User Access Schedules You can set up to 7 Access Schedules set for Always for each user code 1 For the schedule type select Always 2 Toview the User Access Schedule screen tap the calendar button 3 Select the day s of the week that this user code will be valid with the check boxes 4 Tap the left and right time buttons to set the starting and ending times that this user code will be valid on the selected days of the week 5 Tap Ok to accept the schedule or Cancel to return to the Schedule Type screen Date User Access Schedule 1 For the schedule type select Date 2 Toview the User Access Schedule screen tap the calendar button 3 To set the only month day and year that this user code is valid tap the date button 4 Tap the left and right time buttons to set the start and end times that this user code is valid on that date 5 Tap Ok to accept the schedule or Cancel to return to the Schedule Type screen Copyright 2015 Nortek Security 4 Control LLC 31 Go Control Wireless Security System User Guide Date Range User Access Schedule Schedule or tap Cancel to return to the 1 For the Sched
41. list Then tap Yes or No to respond to the test question 3 After answering all of the questions tap OK 4 Atthe System Test Successful screen tap OK Telephone Test If your security system is connected to your telephone line it can communicate with the Central Station using your telephone line Your system can send its alarm messages and system trouble or status messages using the land based telephone system You can also use the telephone connection for any 2 way audio communications with the Central Station IMPORTANT Test your Security System weekly to ensure continued protection and proper system operation You can test the telephone connection using the Toolbox 1 At the Home screen tap Security 2 Atthe Security screen tap Menu 3 Atthe Menu screen tap Toolbox 4 Enter the master user code to gain access to the Toolbox 5 Use the gt and gt arrows to select Toolbox 3 of 3 screen Copyright 2015 Nortek Security 4 Control LLC 35 Go Control Wireless Security System User Guide 6 Onthe Toolbox 3 of 3 screen tap Telephone Test Toolbox 3 of 3 telephone test cell phone test installer toolbox 7 To begin the test enter the master user code again Enter master code to access Telephone Test 1 2 4 5 ck 8 The system displays the Telephone Test Status screen The top part of the screen shows each function that is being tested 8 Usethe T and J arrows to scroll through
42. lude messages with that property previously read urgent priority emergency priority standard priority 2 Check or Un check the types of messages to display To check all types of Messaging messages tap All To return to the message list tap Back The filters will reset when the following occurs e You select All Types e Your message reviewing is over e The system displays the Security screen SORTING MESSAGES To select the order in which messages are displayed on the message list use the Message Sort screen 1 To display the Message Sort screen tap Sorts Message List Sort Select below to sort the message list date received date expires reverse alphabetical priority d4 back 2 To sort the messages pick from the following options e Date received e Date expired e Alphabetically 3 To reverse the display order check the Reverse box 4 To list urgent messages first check the Priority box 5 To return to the message list tap Back When the message reviewing session is over the sort options will reset Copyright 2015 Nortek Security amp ControlLLC 27 REMOTE CONTROL BY TELEPHONE You can control your system remotely using a standard telephone Remote control is performed by calling the system and responding to spoken questions from the system By pressing certain telephone keys you can do the following e Arm the system e Disarm the system e Bypass sensors e Quer
43. m screen to arm the security system in Stay and Away mode You also have the option to select the Entry Delay and Silent Exit check boxes to turn those features ON Ready to Arm Menu Screen Use the Menu screen to gain access to the Ready to Arm Emergency or Toolbox screen System Ready Not Armed i TIN emergency amt toolbox Status Screen Use the controls in the Status screen to view the system s current status and to review a scrolling list of alerts in a log format The date time and nature of any alerts are listed in the displayed log System In Alarm alarms 2 alerts 1 triggered sensors 1 me Alarms 12 30pm Exit Entry 1 front door Triggered Zones front door motion sensor open low battery 12 24 11 Alerts 4 12 24 11 12 45pm front door motion sensor low battery Ca back e Tap the Silence button to stop the system status voice announcement e Tap the Por J arrows to scroll through the list status messages 6 Copyright 2015 Nortek Security amp Control LLC BURGLARY PROTECTION When your system was setup by your installer wireless sensors were placed to monitor specific doors and windows The installer selected these doors and windows as likely places where an unlawful intrusion might occur and could be detected Each sensor was programmed to have the system react in a specific way See Installer Programmed Options on page 41 for specifics
44. member the following 1 Remain on the line and briefly explain to the dispatcher the reason for the call 2 Perform such activities in the off peak hours such as early mornings or later evenings 3 Follow the central station operator s instructions for updated dialer programming if re programming of the dialer is required Alarm dialing equipment must be able to seize the telephone line and place a call in an emergency situation It must be able to do this even if other equipment telephone s answering system computer modem etc already has the telephone line in use To do so alarm dialing equipment must be connected to a properly installed RJ31X that is electrically in series with and ahead of all other equipment attached to the same telephone line Proper installation is depicted in the figure on the previous page If you have any questions concerning these instructions you should consult your telephone company or a qualified installer about installing the RJ31X jack and alarm dialing equipment for you Alarm Installation Notes to Installer For products equipped with an RJ31X jack the line seize feature shall be verified Be certain the local telephone and incoming line connections are not reversed These lines are not reversed if the alarm dialer can communicate with the central station New Services Notes to User The installation and or monitoring company shall be notified if new telephone service e g DSL
45. messages are sorted in the following manner e Type e Date e Alphabetically Messages 8 message s 3 unread 2 emergency 1 urgent 12 2 11 Aalis ai 2 1 Mauris a bata ka Eon e ut Urgent B Message Icon 12 2 11 14 30 4 Neque pa Standard li dole 39 o v Message Icon d back filters sorts DISPLAYING MESSAGES When a message is sent to the Control Panel 3 beeps sound and the message icon displays on the Security screen Standard messages display a blue message icon with a number of unread messages in the upper right corner Urgent messages display a ma yellow message icon with an attention symbol in the upper right corner Emergency messages display a xx red message icon with the bell symbol in the upper right corner READING MESSAGES When a message icon appears on your Home screen 1 Tap the message icon button The message list displays The status bar shows the number of messages in memory number of unread and number of priority messages Unread messages display in bold 2 Usethe Por y arrows to scroll through the message list 3 Tap the message line itself to read the message Message Lorem Ipsum 12 24 11 2 30 pm 4 1 24 12 2 30 any user Lorem ipsum dolor sit amet consectetur adipisicing elit sed do eiusmod tempor incididunt ut labore et dolore magna aliqua Ut enim ad minim veniam quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequa
46. mware version 1 At the Home screen tap Security 2 At the Security screen tap Menu 3 Atthe Menu screen tap Toolbox 4 Atthe Toolbox 1 of 3 screen tap the gt arrow 5 At the Toolbox 2 of 3 screen tap Version Toolbox 2 of 3 i backlight timeout GE clean screen calibrate touch screen d4 back 6 When finished tap Back Network ID 010F9B77 Serial Number 1A69C27F IOP Version 1234 5678 Firmware Version 1 10 Build Version 4566 ADC 6789 Z Wave Version 2 48 Customer ID 02 40 Copyright 2015 Nortek Security amp Control LLC INSTALLER PROGRAMMED OPTIONS The installer can program different options to customize the installation The options listed below show the default settings and a check box or area to denote custom settings Siren Run Time If there is a burglary panic police or emergency alarm the Control Panel sounds the siren for a preset time After the time expires the siren will stop sounding Auxiliary alarms run for an unlimited time 4 Minutes is the default or the following 8 Minutes 12 Minutes 16 Minutes Unlimited LUDLO Sensor Trigger Limit The system limits the number of times a sensor can re trigger an alarm while the system is armed The setting is 1 to 6 times per sensor per arming period 2 Triggers is the default or the following 1 Trigger 3 Triggers 4 Triggers 5 Triggers OUCODL 6 Triggers Fire Horn Run Tim
47. nal path A user may not be able to reach a panic or emergency button quickly enough Telephone lines needed to transmit alarm signals from a premises to a Central Station may be out of service or temporarily out of service Telephone lines are also subject to compromise by sophisticated intruders Even if the system responds to the emergency as intended however occupants may have insufficient time to protect themselves from the emergency situation In the case of a monitored alarm system authorities may not respond appropriately Alarm warning devices such as sirens bells or horns may not alert people or wake up sleepers if they are located on the other side of closed or partly open doors If warning devices sound on a different level of the residence from the bedrooms then they are less likely to waken or alert people inside the bedrooms Even persons who are awake may not hear the warning if the alarm is muffled from a stereo radio air conditioner or other appliance or by passing traffic Finally alarm warning devices however loud may not warn hearing impaired people or awaken deep sleepers While smoke detectors have played a key role in reducing residential fire deaths they may not activate or provide early warning for a variety of reasons in as many as 35 of all fires according to data published by the Federal Emergency Management Agency Some of the reasons smoke detectors used in conjunction with thi
48. nal smoke alarm D D if door is not provided between living and recreation rooms DINING KITCHEN BEDROOM BEDROOM a BED BED p Aes ROOM D Indicates additional smoke alarms ROOM required for new construction LIVING HALL DINING ROOM ROOM N SMOKE ALARM Z BEDROOM Asmoke alarm should be located on each story In family living units with more than one 1 sleeping B area a smoke alarm should be provided to protect each sleeping area BED BED ROOM BALE ROOM ROOM DINING SMOKE ALARMS ae LIVING ROOM KITCHEN BEDROOM LIVING ROOM BASEMENT D IMPORTANT Regulation pertaining to smoke alarm installations vary For more information contact your local fire department or local authority having jurisdiction BEDROOM D In split level configurations smoke alarms are optional where a door is not provided between a living and recreation room BEDROOM Do Not Mount an Alarm Here e Directly above a sink cooker stove or oven e Do not locate alarm within 5 feet 1 5 m of any cooking appliance e Next to a door or window that would be affected by drafts extractor fan or air vent e Outside e Inor below a cupboard e Where air flow would be obstructed by curtains or furniture Copyright 2015 Nortek Security amp ControlLLC 21 Go Control Wireless Security System User Guide e Where dirt or dust could collect and block the sensor
49. ng are general operational concepts that your system supports Understanding these concepts will help you to use your security system to its fullest extent Sensor Types Zones The system s wireless sensors have been assigned to selected types often called Zones The sensor type determines how and when the system will react to a signal from the sensor Some sensors are armed 24 hours a day other sensors are only armed when the system is armed Smoke Heat and Freeze Protection If wireless smoke heat and freeze detectors have been installed in your system they are armed 24 hours a day They will sound an alarm when smoke is detected and can report the fire alarm to the Central Station See Smoke Heat and Freeze Protection on page 19 for emergency planning and evacuation information Burglary Protection Burglary protection is provided by perimeter and interior sensors When the system is armed in the Away mode both perimeter and interior sensors are armed and can trigger an alarm When the system is armed in the Stay mode only the perimeter sensors are armed and can trigger an alarm Both arming modes offer an Exit Delay that allows time to exit the premises without triggering the alarm Upon re entry an Entry Delay is enabled that allows you time to disarm the system You can set sensors to sound a chime and or a voice announcement when they are triggered So you can monitor your doors and windows whi
50. ng feature 7 The system arms and shows the Exit Delay counting down When the Exit Delay expires the system is fully armed in the Away mode NOTE When the system is armed in the Away mode beeps sound during the Exit Delay faster beeps during the last 10 seconds DISARMING THE SYSTEM To stop the Control Panel from triggering burglary alarms the system needs to be disarmed Disarming turns off the burglary detection part of the system for sensors that are not 24 hour sensors Disarming also stops any type of alarm in process System Armed away no entry delay D c disarm emergency toolbox Disarm the system from Stay mode before exiting the premises The system should be disarmed from Away mode before or while entering the premises When disarming from the Control Panel or wireless keypad enter a valid user code A wireless key fob can also be used to disarm the system Entering a user code is not required when disarming with a wireless key fob An important feature of the Control Panel is its ability to warn you if an alarm has occurred while you were away If an alarm was triggered while the system was armed the alarm siren runs for a preset length of time then stops When you enter to disarm the system instead of sounding the normal Entry Delay beeps the Control Panel sounds repeated fast beeps to warn you that an alarm has occurred while you were away Burglary Protection When you enter your home
51. ntrol the system remotely Each key fob has four buttons and can perform five functions A user code is not required when arming or disarming the system with a wireless key fob There are several key fob options that can be set by the installer See Installer Programmed Options on page 41 Arm the Keyfob Stay Mode To arm the system to Stay mode using a key fob tap the 0 Stay button NOTE Depending on setup options if there are open perimeter doors or windows the system may not allow arming to Stay mode with a wireless key fob See Installer Programmed Options on page 41 Burglary Protection Away Mode To arm the system to Away mode using a key fob tap the IA button NOTE Depending on setup options if there are open perimeter doors or windows the system may not allow arming to Away mode with a wireless key fob See Installer Programmed Options on page 41 Disarm the Keyfob Using a key fob to disarm the system from Stay or Away mode tap the 8 Disarm button NOTE To use your key fob to disarm your system this option must already be enabled by your installer Activate the Emergency Alarm To trigger an emergency alarm using a key fob tap the a Away button and g Disarm button at the same time for 5 seconds NOTE If an emergency alarm is triggered by a key fob it cannot be stopped using the key fob Disarm button The alarm must be canceled at the Control Panel Activate the Auxiliary Outpu
52. oke Heat Freeze Alarm CO Sensor Panic Button Remote Keyfob Wireless Keypad and Wireless Touch Screen Keypad 4 Copyright 2015 Nortek Security amp Control LLC System Overview CONTROL PANEL FEATURES See the table below for full descriptions of Control Panel Features e 000000 A Alarm Sounder and Speaker B Color Display with Touchscreen C Microphone D Emergency Button Indicator E Home Button Indicator System Ready Not Armed Womorrouy s Forsezist Hi 92 F O security O services Sounds all system local alarms voice prompts system sounds and audio for 2 way voice communications with the Central Station Shows all system information status programming and functions as the keypad Tap to switch between the clock calendar and weather and weather display For voice communication with the Central Station Lights WHITE when enabled for emergency alarms Flashes WHITE during emergency alarms Sensor Status Lights GREEN when all sensors are closed ready to arm Not lit when any sensor is open not ready to arm Arming Status Lights RED when system is armed Flashes RED during the Entry Delay Alarm Memory Flashes RED during an alarm Flashes RED after an alarm while system is still armed Power Outage Flashes WHITE during power outage system on battery backup Flashes GREEN when all sensors are closed ready to arm Flashes ORANGE when any sensor is open not ready to a
53. open by the Control Panel In these conditions you may need to schedule a service call with your qualified alarm service technician to repair or replace the troubled sensor If the security system needs to be armed before the sensor can be serviced the sensor can be manually bypassed so the rest of the system can be armed Depending on programming manual bypasses can remain in place until they are manually removed NOTE Bypassed sensors offer no protection and cannot cause an alarm Use bypass if you want to arm your system with one or more sensors open and intentionally unprotected Force Bypass All Sensors If any sensors are open when the system is disarmed the Arm button on the panel turns YELLOW When you tap the Arm button the system automatically reveals the Bypass screen which lets you arm the system while forcing it to bypass all open sensors To force bypass all open sensors 1 Ensure a sensor is open such as a door or window 2 Atthe Security or Menu screen tap the YELLOW Arm button 3 Atthe Bypass screen tap Bypass All This forces the system to bypass all of the open sensors in the list including any open interior sensors 4 Atthe Enter Code screen enter a valid user code to bypass the sensor NOTE The Quick Bypass feature can also be configured by the installer For details refer to the Control Panel s Installation amp Programming Guide 5 At the Ready to Arm Sensors Bypassed screen
54. pass all open sensors and arm the system press After the open sensors are bypassed the system arms in the mode you selected and announces the system status to you Copyright 2015 Nortek Security 4 Control LLC 29 SYSTEM TOOLBOX USER MANAGEMENT The system installer has programmed a master user code for your system This code can be used to control the system as well as assign and change the other 31 user codes and access options The master user code can also access several system settings in the Toolbox NOTE The other 31 user codes are restricted from accessing settings in the Toolbox User Code Setup IMPORTANT The holder of the master user code is the only user who has permission to set up other user codes To setup the user codes 1 At the Home screen tap Security 2 Atthe Security screen tap Menu 3 Atthe Menu screen tap Toolbox 4 Enter the master user code to access the Toolbox 5 On the Toolbox 1 of 3 screen tap User Management User Management 5 of 32 in use user 2 pA user 3 ao add user 4 6 The Users Management screen displays 3 users at a time Use the and arrows to scroll through the list Adding a User Code IMPORTANT User codes 0000 and 0001 are not permitted Tap one of the Add User buttons 2 Enter a unique four 4 digit code for the new user code Then tap Ok 3 Enter the code again to confirm it Then tap Ok 4 Atthe Confirmation screen tap
55. pped while the system is armed in the Stay or Away mode an alarm occurs and the siren sounds Delayed sensors start the Entry Delay to allow time to disarm the system Instant sensors trigger the alarm right away Most sensors trigger the alarm siren some sensors may be set to trigger a silent alarm without sounding the siren Burglary Alarm Siren If there is a burglary alarm tripped while the system is armed the Control Panel sounds the alarm siren for a preset time see Installer Programmed Options on page 41 After the time expires the siren will stop sounding The system limits the number of times a sensor can re trigger an alarm while the system is armed The setting is one to six times per sensor per arming period see Installer Programmed Options on page 41 Alarm Memory If an alarm has occurred while the system was armed the Disarm screen shows the time and date of the alarm and the sensor s that triggered the alarm Enter your code to silence alarm Alarms 9 24 hour Fire garage smoke sensor 12 01 11 12 33 Tamper console 12 01 11 12 32 Interior Follower living room moti 12 01 11 12 31 Exit Entry 1 front door 12 01 11 12 30 After the system is disarmed the Alarm Memory screen appears The Alarm Memory screen shows the sensor s that have caused the alarm If more than one sensor has been triggered the display shows the order in which the alarms occurred Alarms i The
56. r fire heat or gas if your Fire Alarms and CO Detectors remain in alarm state 20 Copyright 2015 Nortek Security amp Control LLC Smoke Heat and Freeze Protection RECOMMENDED FIRE ALARM LOCATIONS In the United States this equipment shall be installed in accordance with the National Fire Alarm Code ANSI NFPA 72 National Fire Protection Association Batterymarch Park Quincy MA 02269 Printed information describing proper installation operation testing maintenance evacuation planning and repair service is to be provided with smoke detectors and alarms NFPA Standard 72 The National Fire Protection Association s NFPA Standard 72 recommends the following placement for smoke detectors Early warning fire detection is best achieved by the installation of fire detection equipment in all rooms and areas of the household The equipment should be installed as follows e Install a smoke detector outside each separate sleeping area in the immediate vicinity of the bedrooms and on each additional story of the family living unit including basements and excluding crawl spaces and unfinished attics Also install smoke detectors in the living room dining room bedrooms kitchen hallway s finished attics furnace room utility and storage rooms and attached garages A smoke alarm should be located between the sleeping w Indicates a required smoke alarm area and the rest of the family living unit Q Indicates an optio
57. rm Flashes RED while system is armed Copyright 2015 Nortek Security 4 Control LLC 5 Go Control Wireless Security System User Guide MAIN DISPLAY SCREENS Use the touch screen to control and operate the Control Panel The touch screen includes a variety of buttons indicators and text for navigation and system operation At the top left of the Home screen you can view the current system state Scrolling text showing any pending alerts The right side of the screen reveals a variety of system status icons Home Screen The Home screen shows system status with icons to indicate system conditions It also displays the time and date The Home screen has Security Services Silent Control and Display Off buttons A gt a o Sa Ome ka TIP Tap the Services button to gain acess to features for controlling 7 Wave devices If the Z Wave features are not programmed this button will not appear jodays Forecast 61 F 92 F Rany Cjouuay e Tap the Home button on the panel to reveal the Home screen Security Screen Use the Security screen to access the Arm Menu and Status screens This screen also shows the current time and date If messages alarms or trouble alerts are pending square buttons and indicates the number of pending alarms or messages System Ready Not Armed ya Today s Forecast menu E status Partly cloudy Ready to Arm Screen Use the Ready to Ar
58. rs allow time for disarming the system after the door is opened If you un check this box the delayed alarm trigger is removed from all sensor protected doors programmed for delay Those entrances instantly trigger an alarm if they are opened in Away mode NOTE With the Entry Delay disabled you must remotely disarm the system with a wireless key fob before entering Burglary Protection Exit Delay Restart The Exit Delay Restart option extends the Exit Delay one time if you need to re enter the premises With the Exit Delay Restart option when you re enter the premises after you have left but before the Exit Delay timer expires will restart the Exit Delay timer giving you the full length of time to leave again TIP The Exit Delay Restart option only works once each time the system is armed Silent Control in Away Mode Three options for silencing the beeps and announcements are available when arming or disarming the system in Away mode e Onthe Control Panel s Home and Security screens a Silent Control button is displayed e Onthe Arming screen a Silent Exit check box is displayed e On the Exit Delay screen a Silence button is displayed Selecting any of these options silences the Control Panel beeps and announcements and when arming selecting Silent Control doubles the length of the Exit Delay Copyright 2015 Nortek Security amp ControlLLC 13 Go Control Wireless Security System User Guide Qu
59. s should be closed when you leave the building In some cases such as when using the security system when you stay at home you may want to leave some doors or windows open The system recognizes bypasses to resolve the open doors or windows See Bypassing Un Bypassing Sensors on page 10 NOTE Before you can arm the system you must close or bypass all doors and windows with sensors CHECKING FOR CLOSED SENSORS In most cases you will be arming the security system with all of the sensor protected doors and windows closed The Control Panel provides easy ways to verify that all the sensor protected doors and windows are closed before arming the system e The Home button lights green when all perimeter sensors are closed The Home button is not lit if any perimeter sensor is open Open interior sensors do not change this indication e The Security button on the display s Home screen lights green when all perimeter sensors are closed The Security button is lit orange if any perimeter sensor is open Open interior sensors do not change this indication e The Arm button on the display s Security screen and Menu screen lights green when all perimeter sensors are closed If any interior sensors are open or when any motion detector is triggered a house icon is displayed on the status bar The Arm button is lit orange if any perimeter sensor is open 8 Copyright 2015 Nortek Security amp Control LLC Burglary Protection VIE
60. s system may not work are where smoke cannot reach the detectors such as in chimneys in walls or roofs or on the other side of closed doors Smoke detectors may have been improperly installed and positioned Smoke detectors may not sense fires that start where smoke cannot reach the detectors such as in chimneys in walls or roofs or on the other side of closed doors Smoke detectors also may not sense a fire on another level of a residence or building A second floor detector for example may not sense a first floor or basement fire Moreover smoke detectors have sensing limitations No smoke detector can sense every kind of fire every time In general detectors may not always warn about fires caused by carelessness and safety hazards like smoking in bed violent explosions escaping gas improper storage of flammable materials overloaded electrical circuits children playing with matches or arson Depending upon the nature of the fire and or the locations of the smoke detectors the detector even if it operates as anticipated may not provide sufficient warning to allow occupants to escape in time to prevent injury or death Copyright 2015 Nortek Security amp ControlLLC 49 Go Control Wireless Security System User Guide e This equipment like other electrical devices is subject to component failure Even though this equipment is designed to last as long as ten years the electronic components could fail at any
61. ses This allows occupants to move about the premises without triggering the burglary alarm Because all the interior burglary protection is OFF an alarm would only be triggered when a sensor protected perimeter door or window is opened System Ready Not Armed o security Today s Forecast G services a A lt a Entry Delay in Stay Mode Certain sensors such as a door can be configured by your installer to use a delay timer before triggering an alarm This provides a way for an authorized person returning to enter using a predetermined Burglary Protection door and disarm the system before an alarm is triggered To arm the system using an Entry Delay 1 At the Security or Menu screen tap the Arm button 2 Atthe Ready to Arm screen place a checkmark in the Entry Delay box This is the default setting NOTE If you remove the checkmark from the Entry Delay box an alarm will be triggered when the sensor is opened while the system is armed in Stay mode 3 Tap Stay to arm the system Ready to Arm thet entry ty Ai delay 4 silent stay away exit NOTE When re entering the premises the user must enter through the door s programmed to use the entry delay timer This gives the user a specified amount of time to disarm the system If the system is not disarmed in time an alarm is triggered Copyright 2015 Nortek Security amp ControlLLC 11 Go Control Wireless Security System
62. splay with the check boxes Tap All to select all the check boxes or None to clear all the check boxes 8 Tap Ok when finished SYSTEM TEST Even though your security system is self monitoring it is still important to regularly test the system manually The System Test is used to test each of the sensors in the system The master user code is required to test the system While the system is in test mode a T icon blinks on the upper right of the display System Test Sensors Walk to and trigger each sensor living room motion detector sensor has not been garage door sensor was triggered signal x signal x cancel Y ok 4 3 kitchen window sensor was triggered IMPORTANT Test your Security System weekly to ensure continued protection and proper system operation To test the system At the Home screen tap Security At the Security screen tap Menu At the Menu screen tap Toolbox ar KR WO N To access system test enter the master user code 34 Copyright 2015 Nortek Security amp Control LLC 6 Atthe Toolbox 1 of 3 screen tap System Test Toolbox 1 of 3 l user management bypassed sensors system history brightness volume chime setup Sensor Test When each sensor is tested the Control Panel does the following e Beeps and announces the sensor s name e Green bar lights on the display by the sensor name e Signal bars light green to show the
63. t mark read d4 back i 4 Tap Back to return to the message list or tap Delete to erase the message NOTE If you check the Mark Read box the message remains on the message list If you decide not to delete it but it no longer displays in bold 5 When deleting a message a confirmation screen displays Tap Delete Message or to return to the message tap Cancel 26 Copyright 2015 Nortek Security amp Control LLC READING CONFIDENTIAL MESSAGES NOTE When a confidential message is sent to the Control Panel only the Master User with the master user code can read the message When a confidential message appears the Master User should do the following 1 Tap the message line on the message list If the message is a confidential message the Code Entry screen appears Messages 8 message s 3 unread 2 emergency 1 urgent Mauris adipiscing luctus augue ut 12 2 11 14 30 or Press Here Neque porro quisquam est qui dolorem as to read gt back filters 2 Enter the master user code Other user codes are not accepted Enter your code to access confidential messages 3 View the displayed message 4 As detailed in Reading Messages on page 26 either save or delete FILTERING MESSAGES To select the type of messages that are displayed on the message list use the Message Filter screen 1 To display the Message Filter screen tap Filters Message List Filters Check a properly to inc
64. t To trigger the Control Panel s auxiliary output tap the Auxiliary button you use the Auxiliary button the auxiliary output controls the Copyright 2015 Nortek Security 4 Control LLC 17 Go Control Wireless Security System User Guide WIRELESS KEYPAD ARMING AND DISARMING Your system may be equipped with one or more wireless keypads Up to four 4 wireless keypads can be used to control the system remotely from the main Control Panel Two types of wireless keypads are available A wireless keypad without a screen and the wireless touch screen keypad The wireless touch screen keypad operates virtually the same as the Control Panel Each standard wireless keypad has buttons for entering user codes Stay and Away mode buttons and Fire and Police emergency buttons Check the Installer Set Options section in this guide to verify which 24 hour Fire and Police emergency buttons have been enabled by the installer Arm the Keypad Stay Mode To arm the system to Stay mode using a wireless keypad 1 Atthe Home screen tap Security gt Arm 2 Enter a valid user code 3 Tap the Stay button 4 If Quick Arming has been programmed by your installer just tap the Stay button If there are open perimeter doors or windows the system does not allow Arming to Stay mode with a wireless keypad All open sensors must be bypassed at the Control Panel first Away Mode To arm the system to Away mode using a
65. t Control in Away Mode 13 Quick Exit in Away Mode 14 Auto Stay Mode 14 Arming to Away Mode 14 Disarming the System 15 Disarming from Stay Mode 15 Disarming from Away Mode 16 If a Burglary Alarm Occurs 16 Burglary Alarm Siren 16 Alarm Memory 000ee eee 16 Optional 2 Way Voice Communications 17 Key Fob Arming and Disarming 17 Arm the Keyfob 17 Disarm the Keyfob 17 Activate the Emergency Alarm 17 Activate the Auxiliary Output 17 Wireless Keypad Arming and Disarming 18 Arm the Keypad 18 Disarm the Keypad 18 Activate a Fire Emergency 18 Activate a Police Emergency 18 Smoke Heat and Freeze Protection 19 Initiating a Fire Alarm Manually 19 If the Fire Alarm Sounds Automatically 19 Silencing a False Fire Alarm 20 Recommended Fire Alarm Locations 21 NFPA Standard 72 21 Do Not Mount an Alarm Here 21 Emergency Action Plan 22 Emergency Functions 23 24 Hour Emergency Buttons 23 System Trouble Alerts 24 Trouble Alert Icon 24 View the Current Trouble Alerts 24 Trouble Alert Beep Hold off 24 System Status Icons 25 AC Power 0
66. tap Stay or Away mode Later when you disarm the system the bypassed sensors are returned to their normal state Bypassing Un Bypassing Sensors To add or remove sensors on the system s bypass list 1 At the Home screen tap Menu 2 Atthe Menu screen tap Toolbox 3 Enter a valid user code to gain access to the Toolbox 4 Atthe Toolbox 1 of 3 screen tap Bypassed Sensors 5 Atthe Bypassed Sensors screen choose one of these options e Adda sensor to the bypassed list Tap the BLUE button that corresponds to the desired sensor When the button turns YELLOW the system will bypass the sensor 10 Copyright 2015 Nortek Security amp Control LLC e View Only Bypassed Sensors Place a checkmark in the Show Bypassed Only box e Remove a sensor from the bypassed list Tap the YELLOW button that corresponds to the desired sensor The button turns BLUE when it is no longer on the bypassed list Bypassed Sensors There are 3 bypassed sensors bypassing front door 0 EL CEE Ol back show bypassed only 6 When finished tap Back STAY MODE Use Stay mode to partially arm the system when individuals will be occupying the premises This arms only the sensor protected perimeter doors and windows It leaves interior motion sensors or other interior doors unarmed In a home setting Stay mode is typically used during the evening hours when occupants are no longer expected to leave or enter the premi
67. the fire horn when the button is pressed Emergency The emergency button sends an immediate report to the Central Station The Control Panel sounds the siren when the emergency button is pressed Copyright 2015 Nortek Security 4 Control LLC 23 SYSTEM TROUBLE ALERTS The system continually polls wired sensors wireless sensors and the Control Panel itself to ensure optimal operating conditions at all times If trouble is detected the system alerts you The system monitors the following conditions among others e AC power to the Control Panel e The telephone line optional e The cell telephone connection if used e The Control Panel s backup battery e The sensor s batteries e Sensor supervisory status if used e External sounder connection e Sensor radio reception and sensor tampering sensor s case opened when disarmed e Control Panel tampering panel s case opening when disarmed optional e Communication to the Central Station You have the option to have any or all trouble conditions reported to the Central Station If a trouble condition exists service your system immediately to ensure no lapse in service or protection TROUBLE ALERT ICON If the system detects trouble it flashes the trouble alert icon on the Security screen and sounds 6 alert beeps every minute Scrolling text along the top of the display also describes the trouble condition The trouble alert A icon displays a number in the
68. the status messages The bottom part of the screen shows the results of each test 9 If any tests fail note what messages were displayed and contact your alarm installer to troubleshoot your system 10 After the testing is complete tap Ok to return to the Toolbox Cell Phone Test If your security system is equipped with a built in cellular radio it can communicate with the Central Station using it by sending its alarm messages and system trouble or status messages You can also use the system s cellular radio for any 2 way audio communications with the Central Station IMPORTANT Test your Security System weekly to ensure continued protection and proper system operation You can test the cellular radio connection using the Toolbox At the Home screen tap Security At the Security screen tap Menu At the Menu screen tap Toolbox BR DO Enter the master user code to gain access to the Toolbox 5 Navigate to the Toolbox 3 of 3 screen using the gt and gt arrows 6 At the Toolbox screen 3 of 3 tap Cell Phone Test Toolbox 3 of 3 telephone test installer toolbox 7 To begin the test enter the master user code again The system displays the test status screen The top part of the screen shows each function that is being tested 8 Usethe T and J arrows to scroll through the status messages The bottom part of the screen shows the results of each test 9 If any tests fail note w
69. time The most common cause of an alarm system not functioning when an intrusion or fire occurs is inadequate maintenance Although installing an alarm system may make homeowners eligible for lower insurance rates an alarm system is not a substitute for insurance Homeowners property owners and renters should continue to act prudently in protecting themselves and continue to insure their lives and property Panel Operating Conditions For optimal performance the Control Panel should be operated under the following conditions e Operating Temperature 076 to 49 C 32 F to 120 F Humidity O 90 Non condensing 50 Copyright 2015 Nortek Security amp Control LLC LIMITED WARRANTY This Nortek Security amp Control LLC product is warranted against defects in material and workmanship for one 1 year This warranty extends only to wholesale customers who buy direct from Nortek Security amp Control LLC or through Nortek Security amp Control LLC s normal distribution channels Nortek Security amp Control LLC does not warrant this product to consumers Consumers should inquire from their selling dealer as to the nature of the dealer s warranty if any There are no obligations or liabilities on the part of Nortek Security amp Control LLC for consequential damages arising out of or in connection with use or performance of this product or other indirect damages with respect to loss of property revenue or profit
70. tion only works once each time the system is armed e On e Off Copyright 2015 Nortek Security 4 Control LLC 43 Go Control Wireless Security System User Guide Cancel Display A cancel message will be sent to the Central Station if the system is disarmed within a preset period of time after an alarm is triggered The system can be set to display that a cancel report was sent or for higher security the system can be set not to display the cancel message e On e Off Cancel Time To limit responses to false alarms a cancel message will be sent to the Central Station if the system is disarmed within a preset period of time after an alarm is triggered The alarm report is always sent but it will be followed by a cancel report if you disarm the system within the preset time This option helps the Central Station to determine whether you accidently caused the alarm or if the alarm report was caused by an intruder It also lets the Central Station know that you have returned to the premises Even if a cancel message is sent the Central Station will verify the alarm and possibly dispatch help The cancel message may be processed by the Central Station at a later time depending on system programming e 5 Minutes is the default or Minutes Dialer Delay If an alarm occurs the system will delay dialing for a short time to allow you to disarm the system in case the alarm was accidentally tripped The dialer de
71. to A disarm the system if you hear fast repeated beeps instead of the normal entry delay beeps Use Extreme Caution An intruder may still be present inside the building Wait outside and use a Cell Phone to call law enforcement for assistance Disarming from Stay Mode Disarm the system from Stay mode before exiting the premises 1 Atthe Home screen tap q for Silent Control At the Security screen or the Menu screen tap Disarm This action displays the Disarm Code screen Enter your code to disarm the system 3 The left side of the screen shows any events that have occurred while the system was armed 4 Enter a valid user code to disarm the system e Incase you tap the wrong key the button erases the entire entry e Tap if you decide to not disarm the system at this time Copyright 2015 Nortek Security amp Control LLC 15 Go Control Wireless Security System User Guide Disarming from Away Mode The system should be disarmed from Away mode while entering the premises 1 Enter the premises through a designated Entry Delay sensor protected door 2 The Disarm Code screen displays on the Control Panel and the Entry Delay beeps sound The left side of the screen shows events that have occurred while the system was armed 3 Enter a valid user code to disarm the system e Incase you tap the wrong key the button erases the entire entry IF A BURGLARY ALARM OCCURS If an armed sensor is tri
72. ule type select Date User Access Schedule screen Range 6 Asecond screen confirms that the schedule was deleted Tap Ok User Access Schedule User 2 schedule type User Codes decal Changing a User Code 1 Atthe User Management screen tap the User button to change the user code 2 Ensure that the currently user code appears Then tap Change Pin User 2 Lad 2 Toview the User Access Schedule screen tap the calendar button 1 The alarm system should recognize this user s pin 3 Tap the first day button to set the always u PA month day and year that this user code will first become valid ELA LNG PO 4 Tap the last day button to set the month day and year that this user code will last I delete be valid 5 Tap the left and right time buttons to set 3 Enter a new four 4 digit user code to the starting and ending times that this use as the PIN Then tap Ok user code is valid during the date range 6 To accept the schedule tap Ok or Cancel to return to the Schedule Type screen A Deleting User Access Schedule 1 On the User Management screen select a user code that displays the calendar schedule icon Tap the Edit Schedules button On the User Access Schedule screen select the schedule to delete N 4 To confirm the user code enter then new code again Tap Ok User Access Schedule IBA 5 A confirmation screen appears showing schedule t
73. ute time frame fail to enter a valid code the system disconnects and does not respond to telephone commands for 30 minutes 2 After the system has accepted your user code it announces the system status then announces the remote command options The system waits up to 60 seconds for each remote command before automatically disconnecting If you already know the remote command telephone key number you can enter it before the command announcement finishes Use the following telephone keys to control your system Press 1 For System Status Report Press 2 To Arm the System in Away mode Press 3 To Arm the System in Stay mode Press 4 To Disarm the system Press5 To turn on Auxiliary Output if used Press6 To turn off Auxiliary Output if used Press 7 To stop System Status Report Press 8 To Hang Up Press9 To Repeat the Command Menu Press To Bypass All Open Sensors and Arm the System NOTE Remember to tap 8 to hang up when you are finished remotely controlling the system TIP There is no Exit Delay when you remotely arm the system TIP The Auto Stay feature if enabled does not function when you remotely arm the system 28 Copyright 2015 Nortek Security amp Control LLC Remote Control by Telephone BYPASSING SENSORS REMOTELY If there are open sensors when you try to arm the system remotely the system announces the current status and asks To bypass sensors and arm press pound 1 To by
74. wireless keypad 1 Atthe Home screen tap Security gt Arm 2 Enter a valid user code 3 Tap the Away button 4 If Quick Arming has been programmed by your installer just tap the Away button NOTE If there are open perimeter doors or windows the system does not permit you to use a Wireless Keypad to arm the system in Away mode All open sensor protected doors and windows must either be closed or bypassed at the Control Panel before arming with a wireless keypad Disarm the Keypad To disarm the system from Stay or Away mode enter a user code Activate a Fire Emergency To trigger a emergency fire alarm using a wireless keypad tap the Fire button for two 2 seconds NOTE To use wireless keypad to trigger a fire alarm this option must already be enabled by your installer Activate a Police Emergency To trigger a emergency police alarm using a wireless keypad tap the Police button for two 2 seconds NOTE To use wireless keypad to trigger a police alarm this option must already be enabled by your installer 18 Copyright 2015 Nortek Security amp Control LLC SMOKE HEAT AND FREEZE PROTECTION Your system should be installed with Smoke Heat and Freeze Alarms as well as Carbon Monoxide Detectors as a part of an overall fire heat and gas protection system Fire protection is active 24 hours a day 365 days a year NOTE In Turkey systems are installed with Smoke Heat Alarms In the event o
75. y system status NOTE At the time your system was installed your installer needed to enable the optional remote control by telephone feature Otherwise you will be unable to use the remote control by telephone feature CALLING THE SYSTEM During installation your installer selects whether your system supports the remote telephone option or not If this feature is enabled the system requires you to call twice within 30 seconds before it answers your Call 1 Call the telephone number that the Control Panel is connected to Wait for one or two rings then hang up 2 Within 10 45 seconds call the Control Panel again The Control Panel answers the call CONTROLLING THE SYSTEM REMOTELY Talk to your dealer to see if your system was installed with the POTS module Once you are connected with the system via the telephone you can check on system status and remotely control the major functions TIP The announcements that the system plays over the telephone do not sound out of the Control Panel s speaker 1 After the Control Panel answers it s asks for your user code You have 15 seconds 1 Requires the optional POTS module which is only available in the United States and Canada to enter your user code using the telephone keys If you don t enter a valid user code in 15 seconds the system disconnects the call For security purposes if 2 attempts using 2 telephone calls to enter a user code within a five 5 min
76. ype that the user code was changed Tap Ok recurring date 18 dec 24 2011 2 00 pm to 4 30 pm delete va ok qi 9 9 gt cancel On the Schedule Type screen tap Delete 5 A confirmation screen appears to verify that you really want to delete the User Access Schedule If Ok tap Delete 32 Copyright 2015 Nortek Security 8 Control LLC Deleting a User Code 1 To delete a user code from the User Management screen tap the User button 2 Tap Delete 3 A confirmation screen appears to verify that you really want to delete the user code If Ok tap Delete User or tap Cancel to return to the user codes Access Option screen 4 Aconfirmation screen appears displaying the user code that was deleted Tap Ok Delete User Are you sure you want to delete the following user User 3 delete user TIP You can change the master user code but you cannot delete it Duress User Code Setup The Duress Code User Code 8 initiates a silent alarm for help by secretly sending a Duress report to the Central Station Use the duress code when someone is forcing you to operate your security system against your will When you use the Duress Code a silent report is immediately sent to the Central Station and they will dispatch help Setting the Duress User Code 1 On the User Management screen tap the User 8 Duress button System Toolbox 2 Aconfirmation screen appears Tap
77. ystem is fully armed in the Stay mode 12 Copyright 2015 Nortek Security amp Control LLC AWAY MODE Away mode is for arming the system when everyone is leaving the premises Away mode arms all sensor protected perimeter doors and windows interior motion sensors interior glass break sensors and any other sensor protected interior doors The premises must be unoccupied while the system is armed Away mode is typically used for arming the system during the daytime hours in a residential location and non business hours in a commercial location When the system is armed in Away mode you cannot move about the premises without triggering the burglary alarm if the system is installed with interior motion detectors An alarm also occurs if any sensor protected door or window is opened or glass breakage is detected if glass breakage detectors are installed in your system Exit and Entry Delays in Away mode Certain sensors such as a door can be setup by your installer to have a delay before triggering an alarm This provides a way for an authorized person to exit and reenter the premises without triggering an alarm e Exit Delay allows time to leave after arming the system e Entry Delay allows time to enter and disarm the system before an alarm is triggered When arming the system in Away mode an Entry Delay check box is shown on the Arming screen By default this option is checked so the programmed delay doo

2GIG Go!Control Panel User Guide (ENGLISH

Contents

Download Pdf Manuals

Related Search

Related Contents