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TA Individual User Guide

1. M If you are holding a PRC e Passport please enter 0000 ALIENI PEOPLE S REPUBLIC OF CHINA Ph gt e Pelee remm tm To Lj lt lt lt lt lt lt lt lt lt lt lt lt lt lt lt lt lt lt lt lt lt lt lt lt lt lt lt Version 4 1 47 48 Authorised Visa Agent Trusted Partner Individual Module User Manual 9 Photo FAQ Q1 Photograph image that meets ICA s requirements A Q2 Photograph images that do not meet ICA s requirements D FI PEOPLE S REPUBLIC OF CHINA Vot 7241 4 he UE IE Tt u as 4 Fa rr Mi wee 049919000 lt lt lt lt lt lt lt lt lt lt lt lt lt lt lt lt lt lt lt lt lt lt lt lt lt lt lt Version 4 1 Page 48 of 48
2. vvu 2 2 2 Aw U 2 J 27 ve c Have you ever been prohibited from entering Singapore NC 2 Have you ever entered Singapore using different passport or name NC Caution Click on the buttons or links once only Do not use the Back or Forward button on your browser as this may end your transaction Disclaimer The applicant in the example quoted in this document is fictitious Any similarity to any person living or dead is merely coincidental Version 4 1 Page 25 of 48 Authorised Visa Agent Trusted Partner Individual Module User Manual MISCELLANEOUS declare that the information furnished in respect of this application is true and correct understand that if there is any discrepancy in the information declared resubmission with new processing fee of 30 is required Please confirm this submission by clicking on the Submit button m To cancel the current Individual Visa application e Click on the CANCEL button e Aconfirmation dialog box will be displayed To amend the Individual Visa application e Click on the AMEND button e Make the necessary amendments and click on Proceed button e The Application Preview page will be displayed To submit the Individual Visa application Select the checkbox to declare that the information furnished are true and correct e Click on the Submit button to confirm the application The Make Payment page will be displayed Caution
3. 18 3 IDOCADLCONEACTJIOETDAIDSS 21 Bd 24 24 eel 24 3 5 PRINT ACKNOWLEDGEMENT FOR VISA 0 0 0 0 0000000000000000 30 3 0 PRINTING OF VISA APPEICATION FORM TAA ii oat oreet o pue Eo tret toto ces 31 APPLICATION ENQUIRY APPLICATION 5 5 1 33 4 1 APPLICATION ENQUIRY ENQUIRY BY APPLICATION REFERENCE 0 000 0 0 33 4 2 APPLICATION ENQUIRY ENQUIRY BY 0 00 0006000 00600 tee ee eere 43 FREQUENTLY ASKED QUES TIONS 256555 45 Version 4 1 Page 2 of 48 Authorised Visa Agent Trusted Partner Individual Module User Manual INTRODUCTION 11 Overview Authorised Visa Agent Trusted Partner Individual module is web based application to allow Authorised Visa Agent Trusted Partners to apply Entry Visa into Singapore There is a hyperlink from the existing ICA web site URL http www ica gov sg the Governments eCitizen Portal URL http www ecitizen gov sg to this front end Internet appl
4. Click on the buttons or links once only Do not use the Back or Forward button on your browser as this may end your transaction Disclaimer The applicant in the example quoted in this document is fictitious Any similarity to any person living or dead is merely coincidental Version 4 1 Page 26 of 48 Authorised Visa Agent Trusted Partner Individual Module User Manual 3 4 Payment for Application IF YOU ARE USING POP UP BLOCKER please add https ia pst qov sq to your list of allowed sites in the pop up blocker settings Otherwise the relevant transaction pages may not be displayed or your transaction request may not be completed IF pou are paying using 5 Credit AMES or eNETS Debit please click here E You are now on a secure site Please proceed to payment by clicking on the logo of your preferred payment mode Payment Mode Description Total Payable VIS AM asterLard payment made LL CNETS Please have one of the following Amount 51 30 00 V 5 Credit Card MasterCard Credit Card Total payable 5 3000 MasterCard Debit Card Credit Debit Card Visa Electron Debit Card More IMPORTANT Please make sure that all other opened browsers are closed before proceeding to make payment DO NOT close this browser while payment is in process You may close this browser only after vau receive the Official Receipt and an acknowledgement from the e Ser
5. Expiry Date CHINA gt CHONGGIN 588 DA GIN JIE CHONGOIM 55258 Do not use the Back or Forward button on your browser as this may end your transaction Disclaimer The applicant in the example quoted in this document is fictitious Any similarity to any person living or dead is merely coincidental Version 4 1 Logout MALE gt HAINAN DAC 123455788012345578 09 10 2011 Page 24 of 48 Authorised Visa Agent Trusted Partner Individual Module User Manual Highest Academic Professiona DIPLOMA Qualifications Attained gt a Croup i m m ES Type IULTIPLE JOURNEY Date of Intended Arrival in 01062013 Singapore How long do you intend to stay in Less than 30 days Singapore Purpose of Visit NA mf Comas Nabonaity of spouse Address in Singapore Wha e p VN T 5 0 staying J Singapore FRIEND S PLACE Block House Nc Floor No Unit No Street Name Postal Code Building Name Tel No Did you reside in other countries other than your country of ongin for one year or more during the last E wears 5 years f ves please furnish details Mo ee Please choose in the box where appropriate against the following a Have you ever been refused entry into or deported from any country including Singapore NC bi Have vou ever been convicted in a court of is n any countr Sinaanora NC 3
6. List of Authorised Visa Agents Individual Visas ABU DHABI OMEIR TRAVEL AGENCY HOLIDAY TOURS amp TRAVEL THAILAND LTD M P T TRAVEL TRIP CO LTD BEIJING BEIJING A MEI EXPRESS INTERNATIONAL TRAVEL SERVICE CO LTD BEIJING CAISSA INTERNATIONAL TRAVEL SERVICES CO LTD BEIJING CTRIP INTERNATIONAL TRAVEL SERVICE CO LTD BCITS BEIJING JIAOYUAN ENTRY EXIT FACILITATION SERVICE BJY BEIJING JIEDAJIAG INTERNATIONAL TRAVEL JDA CHINA COMFORT TRAVEL CO LTD CHINA CYTS TOURS HOLDING CO LTD CYTS CHINA INTERNATIONAL TRAVEL SERVICES CITS CHINA OCEAN INTERNATIONAL TRAVEL SERVICE OCEAN CHINA PEACE INTERNATIONAL TOURISM CO LTD PEACE CHINA SERVICE CENTRE FOR FRIENDSHIP amp COOPERATION WITH FOREIGN CTY CHINA TRAVEL SERVICE HEAD OFFICE BEIJING CO LTD CTS CHINA YOUTH TRAVEL SERVICE DALIAN DL CYTS CITIC BANK HARBIM RAILWAY INTERNATIONAL TRAVEL SERVICE HONGDA BEIJING INTERNATIONAL TRAVEL SERVICE CO LTD JIMAN INTERNATIONAL EXCHANGE SERVICE CENTRE LIAONING CHIMA YOUTH TRAVEL SERVICE LN CYTS LIAONING SINO SINGAPORE INTERNATIONAL EDUCATION amp CULTURE EXCHANGE SHENYANG OVERSEAS INTERNATIONAL TRAVEL SERVICE SY OVERSEAS SHENYANG YOUTH INTERNATIONAL TRAVEL SERVICE TIANJIN CHINA TRAVEL SERVICE TJ CTS TIANJIN CHINA YOUTH TRAVEL SERVICE TIANJIN FOREIGN SERVICE CORPORATION TRIP GLOBAL THEME TRAVEL CLUB Caution Click on the buttons or links once only Do not use the Back or Forward button on your brow
7. To change password e Enter the Old Password and New Password e Re enter the New Password e Click on the SAVE button To reset the fields which have been filled click on the CLEAR button To return to main menu click on the BACK button The users are reminded that new passwords are valid for a period of 90 days It must be eight characters and should be different from existing Old password and the two previous ones Note The password is case sensitive and must be alphanumeric Caution Click on the buttons or links once only Do not use the Back or Forward button on your browser as this may end your transaction Disclaimer The applicant in the example quoted in this document is fictitious Any similarity to any person living or dead is merely coincidental Version 4 1 Page 15 of 48 Authorised Visa Agent Trusted Partner Individual Module User Manual 2 4 Logout To logout from Authorised Visa Agent Trusted Partner module click on the LOGOUT hyperlink Caution Click on the buttons or links once only Do not use the Back or Forward button on your browser as this may end your transaction Disclaimer The applicant in the example quoted in this document is fictitious Any similarity to any person living or dead is merely coincidental Version 4 1 Page 16 of 48 Authorised Visa Agent Trusted Partner Individual Module User Manual 3 Application Individual Visa Application
8. Alias Leave blank if nat applicable Date of Birth Bex Select Here substitute DOMM with OOOO ifthere is no day ar month Marital Status Select Here Nationality of Spouse Singapore Citizen Singapore Permanent Resident Others Please Specify Select Here Spouse s Ma Cnuntry af Birth CHINA Btate Province of Birth Select Here hlationality CHINESE CHINESE gt PRC ID 4 Far PRO Nationals Only Religion Select Here If others please specify Religious Denomination Caution Click on the buttons or links once only Do not use the Back or Forward button on your browser as this may end your transaction Disclaimer The applicant in the example quoted in this document is fictitious Any similarity to any person living or dead is merely coincidental Version 4 1 Page 18 of 48 Authorised Visa Agent Trusted Partner Individual Module User Manual OTHER DETAILS Occupation Highest Academic Professional Qualifications Attained Type Group Type ofvisa Date of Intended Arrival Singapore How long do you intend to stay in Singapore Address in Singapore Select Here Select Here C Social C Business MULTIPLE JOURNEY DDMMYYYY C Lessthan30 days More than 30 days Where will you be staying in Singapore Select Here If others please specify Blo
9. Application Enquiry Hote e Field s with isfare mandatory field s e To enquire bv applicant please enter any one ofthe applicant details name date of birth ar travel document number This service may take 5 minutes ta complete Visa Application Enquiry Please specify either one of the following LIser Identification AX XXUT To enquire by application Hisa Application Reference Mo OR Date af Birth DMM Travel Document Ma Period of submission afvisa application To be accompanied by 1 ar more field s abowe TO Submit Clear This function allows the Authorised Visa Agent Trusted Partner user to on an Individual Visa application submitted by its Authorised Visa Agent Trusted Partner by Visa reference number or by applicant s particulars To enquire by applicant Name To enquire on Approved Pending Rejected or Withdrawn the Individual Visa application details by Application e Enter the Visa application reference number To reset the values click on the CLEAR button Caution Click on the buttons or links once only Do not use the Back or Forward button on your browser as this may end your transaction Disclaimer The applicant in the example quoted in this document is fictitious Any similarity to any person living or dead is merely coincidental Version 4 1 Page 33 of 48 Authorised Visa Agent Trusted Partner Individual Module User Manua
10. Fee 30 SINGAPORE DOLLARS The visa is valid provided this passport is valid Please transfer the visa to your new passport prior to your arrival in Singapore Please verify the information contained in this e Visa using the Status Enquiry function in SAVE at http www ica gov sg Important Note This e Visa is issued to you based on the information provided in the application VSC000944SA01322014 for which you have truthfully declared to be so or for which you had consented for a proxy to submit on your behalf and are fully aware of the information so provided by your authorised proxy A Singapore visa is not an immigration pass It is a pre entry permission for you to travel to and seek entry into Singapore A holder of a valid Singapore visa who is found suitable for entry into Singapore will be issued with an immigration pass to enter and remain in Singapore Possession of a valid visa alone does not guarantee entry into Singapore You must also meet the following entry requirements i Hold a passport with at least 6 months validity ii Have sufficient funds for the period of stay in Singapore and iii Have confirmed onward return air ticket s The grant of an immigration pass to you will be determined by the Immigration amp Checkpoints Authority ICA officers at the point of entry The period of stay granted is shown on th
11. Form 14A This function allows the Authorised Visa Agent Trusted Partner to apply for an Individual Visa Note If Authorised Visa Agent Trusted Partner is from China the fields mention below will be defaulted Country of Birth CHINA Race CHINESE Nationality CHINESE Type of Travel Document Held INTERNATIONAL PASSPORT Country of Issue CHINA Type of visa MULTIPLE JOURNEY OR If Authorised Visa Agent Trusted Partner 15 from Bangladesh the fields mention below will be defaulted Country of Birth BANGLADESH Race BANGLADESHI Nationality BANGLADESHI Type of Travel Document Held INTERNATIONAL PASSPORT Country of Issue BANGLADESH Type of visa SINGLE JOURNEY OR If Authorised Visa Agent Trusted Partner 15 from INDIA the fields mention below will be defaulted Country of Birth INDIA Race INDIAN Nationality INDIAN Type of Travel Document Held INTERNATIONAL PASSPORT Country of Issue INDIA Type of visa MULTIPLE JOURNEY Caution Click on the buttons or links once only Do not use the Back or Forward button on your browser as this may end your transaction Disclaimer The applicant in the example quoted in this document is fictitious Any similarity to any person living or dead is merely coincidental Version 4 1 Page 17 of 48 Authorised Visa Agent Trusted Partner Individual Module User Manual 3 1 Submission of Application Visa Application Application Enquiry Administration
12. browser as this may end your transaction Upon successful login the main menu page will be displayed as shown above To submit individual application e Click on the INDIVIDUAL APPLICATION hyperlink To enquire the application status of an existing visa individual application e Click on the APPLICATION STATUS hyperlink Caution Click on the buttons or links once only Do not use the Back or Forward button on your browser as this may end your transaction Disclaimer The applicant in the example quoted in this document is fictitious Any similarity to any person living or dead is merely coincidental Version 4 1 Page 14 of 48 Authorised Visa Agent Trusted Partner Individual Module User Manual 2 3 Change Password Step 1 of 2 Change Password Hote Allfields are mandatory This service may take 1 minute to complete Please enter password User ID gt BEJJ1101 Old Password fo New Password 1 Re enter New Password 1 This function allows Authorised Visa Agent Trusted Partner user to change the password This screen will be displayed automatically if the user s password has expired or if it is the first time the user logs in to the system This screen will also be displayed when the user s password has been reset The user can also change his password at any time before it expires To do that e Click on the CHANGE PASSWORD hyperlink at the Main Menu e The screen above will be displayed
13. 572009 Mame of applicant 1 Travel dacument and na INTERNATIONAL PASSPORT G12345678 Sex gt MALE Date of Birth 10 1 OM az Nationality CHINESE Purpose af visit HOLIDAY of visa applied for MULTIPLE JOURNEY Duration of visa applied for 28TH DEC 2009 10 DAYS To view Form 14 e Click on the VIEW FORM 14A button e The Form 14A Print page will be displayed e To print the Form 14A click on the PRINT button e go back to the applicant result page click on the BACK button Caution Click on the buttons or links once only Do not use the Back or Forward button on your browser as this may end your transaction Disclaimer The applicant in the example quoted in this document is fictitious Any similarity to any person living or dead is merely coincidental Version 4 1 Page 41 of 48 Authorised Visa Agent Trusted Partner Individual Module User Manual If the Individual Visa application is Withdrawn the enquiry result page is as follows Visa Application Application Enquiry Administration Logout Step 2 of 2 Enquiry Results Visa Application is Withdrawn Summary of Application Details This visa application has been submitted by Name JASPER TRAVEL PTE LTD BEJJ1 101 Mission gt BEIJING submitted On 23 1 2 2008 21 18 22 Visa Summary Visa Reference Mumber BEJOO0S585 413572009 Mame of applicant MING Travel document an
14. Help Immigration amp Checkpoints Authority Submission of Application for Visa Electronically SAVE Visa Application Application Enquiry Administration Logout Step 3 of 3 Acknowledgement Thank you for using SAVE Your application has been submitted successfully Please print this acknowledgement page The grant of a visa does not exempt the holder from compliance registration or application for the relevant pass permit or license as the case may be to carry out the proposed activity ies declared in the visa application as required under Singapore s laws Summary of Application Details Click here to print electronic Form 14A 77 BEJ0012708A11852014 BEJ0012708A11852014 Name TAN LILI Travel documenttype INTERNATIONAL PASSPORT no ASDF and number Sex FEMALE Date of Birth 03 03 2011 Nationality CHINESE Submitted on 04 07 2014 12 31 47 PSI Reference No e1631bcc41920fef 472014 123144 2076122604 EPsyment Reference No Ee Please ensure that your application is accurately and correctly completed You sre required to re submit new application if any discrepancy is discovered for the visa application and you have to make payment for the visa that has already been issued for the initial application An application will take 1 working day excluding the date of submission and Public Holidays to process However some applications may take a longer time to process Print Acknowledgement Data thie
15. JOOOS586A41 3572009 Mame of applicant 1 MING Travel document and no INTERNATIONAL PASSPORT 612345678 SEX MALE Date af Birth 1 10 1877 Nationality CHINESE Purpose af visit HOLIDAY Type af visa applied far gt MULTIPLE JOLIRME Duration af visa applied for 28TH DEC 2009 10 DAYS To view Form 14 e Click on the VIEW FORM 14 button e The Form 14 Print page will be displayed e To print the Form 14A click on the PRINT button e To go back to the applicant result page click on the BACK button Caution Click on the buttons or links once only Do not use the Back or Forward button on your browser as this may end your transaction Disclaimer The applicant in the example quoted in this document is fictitious Any similarity to any person living or dead is merely coincidental Version 4 1 Page 40 of 48 Authorised Visa Agent Trusted Partner Individual Module User Manual If the Individual Visa application is Rejected the enquiry result page is as follows Visa Application Application Enquiry Administration Logout Step 2 of 2 Enquiry Results After careful consideration we regret to inform you that the visa application is not successful Summary of Application Details This visa application has been submitted JASPER TRAVEL PTE LTD BEJJ1101 Mission BEIJING submitted on Z3 272009 21 18 22 Visa Summary Visa Reference Number BEJOO0SSe541 3
16. Logout Step 1 of 3 Form Entry Hote Field s with is are mandatary field s All entries must be in English and only the following Basic Latin characters will be accepted The application should be submitted within 15 minutes Otherwise the session will timeout Please submit the visa application within 30 days prior to arrival in Singapore Some email services may filter out the acknowledgement email or send it the bulk Junk mail folder due ta their spam policy Please ensure that the setting of your email account will not delete any email instantly from your junk folder Please check your bulk junk mail folder if you do nat receive the acknowledgement email Photograph image uploaded must be ofthe following specifications 1 Image file must be a JPEG file format 2 Image file size must be less than 60 Kbytes 3 Image dimension must be 400 x 514 pixels 4 Please click here for our online Image Editing Tool to crop and resize your photograph image to 400 by 514 pixels The photograph image must meet ICA s requirements for submission of visa application Failure to meet the requirements can result in delay or rejection of your application Please referta our digital photo image guidelines for more details Individual Visa Applicant s Details Passportsized Photo Browse Image Marme Full name as it appears passporttravel document and in the same sequence of appearance Please click here far Mame FAQs
17. OF APPLICANT you ever been refused entry inta or departed from ary county including Singapore RO b Have you ever been convicbed a COUR of awe in any County including Singapore RO c Have vou ever been prohibited fram entering Singapore NO d you ever entered Singapore using a diferent passport or name No DETAILS OF ANTECEDENT PART IV DECLARATION BY APPLICANT declare thatthe particulars and documents furnished in respect ofthis application are true and correct undertake natta misuse controlled drugs orto take any political or other activities during my stay in Singapore which would make me an undesirable or prohibited immigrant under the Immigration Act undertake ta comply with the provisions of the Immigration Act and any regulations made thereunder or any statutory modification ar re enactment thereot for the time being in farce in Singapore undertake involve in any criminal offences in Singapore undertake indulge in any activities which are inconsistent with the purpose far which the immigration passes have been issued further undertake notto be engaged in any form of employment business ar occupation whilst in Singapore without a valid work pass issued under the Employment of Foreign Manpower Act Cap 914 am aware that overstaying or working illegally in Singapore is a serious offence and an conviction the penalties may include mandato
18. SINESS Step 1 of 3 Form Entry Hote e All fields are mandatory e All entries mustbe in English and only the following Basic Latin characters will he accepted Particulars Of Local Contact If your local contact is a Company Relationship of Applicant to Local Contact Select Here lfathers please specify Name of Company Firm Unique Entity Number LIEN of Company Firm is Please click here for more information Address Contact Mo Person acting on behalf of the Company Firm Mame MRIC Number FIM Designation Capacity For LOI issued by applicant s Embassy MFA or if applicant is unable to furnish a LOI please provide details of the TPN confirmed airlinelhotel reservations etc Cancel Caution Click on the buttons or links once only Do not use the Back or Forward button on your browser as this may end your transaction Disclaimer The applicant in the example quoted in this document is fictitious Any similarity to any person living or dead is merely coincidental Version 4 1 Page 22 of 48 Authorised Visa Agent Trusted Partner Individual Module User Manual To cancel the current Individual Visa application e Click on the CANCEL button e Aconfirmation box will appear Click on the OK button The Authorised Visa Agent Trusted Partner Main Menu will be displayed To apply for Individual Visa e Enter the mandatory fields e Click on the PROCEED button e
19. The Individual Visa Applicant s Details Preview page will be displayed Please take note If local contact is filled in it will be shown in the preview page Caution Click on the buttons or links once only Do not use the Back or Forward button on your browser as this may end your transaction Disclaimer The applicant in the example quoted in this document is fictitious Any similarity to any person living or dead is merely coincidental Version 4 1 Page 23 of 48 Authorised Visa Agent Trusted Partner Individual Module User Manual 3 3 Application Preview Visa Application Step 2 of 3 Confirmation PARTICULARS OF APPLICANT Mame Alias Date of Birth Marital Status Country af Birth Mationality Race Religion Religiaus Denomination Type af Travel Document Held Travel Document Mo Machine Readable Zane ID Travel Document Issue Date Country of lssue Place of Issue Address in Country of Origin Country of Origin Divisianiatate iPravince af Origin Prefecture of Origin CountiDistrict of Origin Address Caution Click on the buttons or links once only Application Enquiry CHINA CHINESE gt CHINESE gt BUDDHIST Administration PHOTO HERE TAN YT MING AS shown in travel document Leave blank if nat applicable 10101977 DEX SINGLE State Province of Birth PRG ID INTERNATIONAL PASSPORT 012345678 8532 ON 0 2001 CHINA HAINAN
20. USER MANUAL FOR SUBMISSION OF APPLICATION FOR VISA ELECTRONICALLY SAVE FOR IMMIGRATION amp CHECKPOINTS AUTHORITY AUTHORISED VISA AGENT TRUSTED PARTNER INDIVIDUAL Authorised Visa Agent Trusted Partner Individual Module User Manual Table of Contents INTROD E HIDE m M 3 SOUS NE S AM PL MM READ T 3 D ABOUT THIS MANUA 4 Lo INSTALLATION SETUP aed E IC LI AA M 5 LO T P 6 lI SOPPOR PA M AN es 6 FUNCTIONS 45 1 7 2 MATURE RR 7 2 2 AUTHORISED VISA AGENT TRUSTED PARTNER MAIN 2 020000000000000000000 14 Dia COHAN GEE AS SWORD sass ca 15 2 SNOGOU Poss c a A 16 VISA APPLICATION INDIVIDUAL VISA APPLICATION FORM 144 e eee eee eee 17 3 1 SUBMISSION APPLICATION oie oud
21. al The new password will be sent to the Authorised Visa Agent Trusted Partner s registered email address SAVE Login Your request reset your password is registered successfully The new password will he sent by email to your company s registered email address shortly Please note that 1 You will be prompted to change the password once you first log into SAVE with the new password 2 Password is case sensitive 3 Same mail services may filter aut the password mail ar send itto the bulkijunk mail folder Ifyou do not recieve your password email please check your bulkijunk mail folder Hame Click on the buttons or links once only Do not use the Back or Forward button an your browser as this may end your transaction Caution Click on the buttons or links once only Do not use the Back or Forward button on your browser as this may end your transaction Disclaimer The applicant in the example quoted in this document is fictitious Any similarity to any person living or dead is merely coincidental Version 4 1 Page 13 of 48 Authorised Visa Agent Trusted Partner Individual Module User Manual 2 20 Authorised Visa Agent Trusted Partner Main Menu Logout Date Last Login 10062005 17 25 05 MAIN MENU VISA APPLICATION APPLICATION ENQUIRY Individual Application Application Status ADMINS TRATION Change Password Click on the buttons or links once only Do not use the Back or Forward button an your
22. ck House No Floor M UnitMa Street Name y Postal Code Building Mame 5 Tel No Did you reside in other countries other than your country of origin for one year or more during the last 5 years C Yes C No y If ves please furnish details a Have you ever been refused entry into or deported from any country including Singapore Yes No b Have you ever been convicted in a court of law in any country including Singapore Yes No c Have you ever been prohibited from entering Singapore C vas C No d Have you ever entered Singapore using a different passport or name C Yee No lf any of the answer is YES please furnish details below 4 xi Remarks x 2 Please take note of the steps to ensure that the photograph image will be displayed on the Preview Page For more details please click here Proceed Clear Cancel Caution Click on the buttons or links once only Do not use the Back or Forward button on your browser as this may end your transaction Disclaimer The applicant in the example quoted in this document is fictitious Any similarity to any person living or dead is merely coincidental Version 4 1 Page 19 of 48 Authorised Visa Agent Trusted Partner Individual Module User Manual To add row for the details of the countries that the applicant has resided in before e Click on the ADD ROW button e You can add up to a maximum of 3 rows To delete row for the details o
23. d no INTERNATIONAL PASSPORT na 512345678 Sex MALE Date of Birth TON OM STF Nationality CHINESE Purpose of visit HOLIDAY Type af visa applied far MULTIPLE JOURNEY Duration of visa applied far 25TH DEC 2009 10 DAYS To view Form 14A e Click on the VIEW FORM 14 button The Form 14A Print page will be displayed e To print the Form 14A click on the PRINT button e To go back to the applicant result page click on the BACK button Caution Click on the buttons or links once only Do not use the Back or Forward button on your browser as this may end your transaction Disclaimer The applicant in the example quoted in this document is fictitious Any similarity to any person living or dead is merely coincidental Version 4 1 Page 42 of 48 Authorised Visa Agent Trusted Partner Individual Module User Manual 4 2 Application Enquiry Enquiry by Applicant Visa Application Application Enquiry Administration Logout Step 1 of 2 Application Enquiry Hote Field s with isfare mandatory fleld s To enquire by applicant please enter any one ofthe applicant details name date of birth ar travel document number This service may take 5 minutes to complete Visa Application Enquiry Please specify either one of the following User Identification 501 enquire by application Visa Application Reference Mo OR Date af Birth 1 DDMMYYYY Travel Document Ma Pe
24. e User Manual The format of the paper Approval Letter will appear as shown below Visa application is approved Visa Reference Number BEJO0001438A122272008 This Visa application s submitted by Be gy E ee ge Mission BEIJING Submitted 10 4758 summary of Appocant ics Travel Document and Number INTERNATIONAL PASSPOHT STA A FEMALE Date of Birth MAC National y CHINESE Purpose of Viet CONF ERENCE Type of Visa approved TRIPLE JOURNEY D uraton of sa approved 3WEEKS Caution Click on the buttons or links once only Do not use the Back or Forward button on your browser as this may end your transaction Disclaimer The applicant in the example quoted in this document is fictitious Any similarity to any person living or dead is merely coincidental Version 4 1 Page 39 of 48 Authorised Visa Agent Trusted Partner Individual Module User Manual If the Individual Visa application is Pending the enquiry result page is as follows Visa Application Application Enquiry Administration Logout Step 2 of 2 Enquiry Results Visa Application is Pending Summary of Application Details This visa application has been submitted JASPER TRAVEL PTE LTD BEJJT 101 Mission BEIJING Submitted PSM 2 2008 21 18 22 Visa Summary Visa Reference Number BE
25. e visit pass endorsement given on your passport and it is not tied to the validity of this visa Please check your passport for the arrival endorsement and take note of the period of stay granted before leaving the checkpoint Caution Click on the buttons or links once only Do not use the Back or Forward button on your browser as this may end your transaction Disclaimer The applicant in the example quoted in this document is fictitious Any similarity to any person living or dead is merely coincidental Version 4 1 Page 36 of 48 Authorised Visa Agent Trusted Partner Individual Module User Manual If the Individual Visa application is Approved without e Visa the enquiry result page is as follows Visa Application Application Enquiry Administration Logout Step 2 of 2 Enquiry Results Visa Application is approved Summary of Application Details Visa Reference Number 005585 1 35720049 Mame of Applicant gt TAM TI MING Travel Document Type and Number INTERNATIONAL PASSPORT G12345578 Sex MALE Date af Birth 10101977 Nationality CHINESE Submitted JASPER TRAVEL PTE LTD BE JJ1 101 Submitted an 23H 272009 21 18 22 Please click here to download and print the approval letter To view Form 14A e Click on the VIEW FORM 14 button The Form 14A Print page will be displayed e To print the Form 14A click on the PRINT button e To go back to the applicant result page cl
26. eader to view the supplementary forms You can download the Acrobat Reader at http www adobe com fyou are using a pop up blocker please add the following as your allowed sites Otherwise the relevant transaction pages from the banks may not be displayed or your transaction request may not be complete Please refer to Help for more details www psi gov sq www enets com sq e You are advised to add the following to enable cookies Please refer to Help for more details www psi gov sq Main Menu Submission of Application Local Contact Authorised Visa Agent Trusted Partner Enquiry on Application Status Enquiry Caution Click on the buttons or links once only Do not use the Back or Forward button on your browser as this may end your transaction Disclaimer The applicant in the example quoted in this document is fictitious Any similarity to any person living or dead is merely coincidental Version 4 1 Page 8 of 48 Authorised Visa Agent Trusted Partner Individual Module User Manual To view a list of all active Authorised Visa Agents under SAVE e In the section Submission through Authorised Visa Agent click on the HERE hyperlink e Alist of Authorised Visa Agents under SAVE will be displayed A section of the list is shown below Terms and Conditions FAQs Help Immigration amp Checkpoints Authority Submission of Application for Visa Electronically SAVE
27. el Document Issue Date 10 10 2001 mna v Y Y Expiry Date 09 1 0 2011 Country of 15 50 CHINA Place of Issue HAINAN DAG Address In County of Origin Country of Origin CHINA Division Province State of HAIN AM DAG Origin Prefecture of Origin CountiDistrict af Origin Address 26 OUI LUE HAINAN 853254 Caution Click on the buttons or links once only Do not use the Back or Forward button on your browser as this may end your transaction Disclaimer The applicant in the example quoted in this document is fictitious Any similarity to any person living or dead is merely coincidental Version 4 1 Page 31 of 48 Authorised Visa Agent Trusted Partner Individual Module User Manual PART Il OTHER DETAILS Occupalian PROFESSIONAL Highest Academic Professional Qualifications Atained UNIVERSITY Religiar D eneminaltian BUDDHIST Dale af Intended Anival in Singapore Period of visa Applied 25TH DEC 2009 5 WEEKS F r How long 20 intend ta stayin Singapore Lass than 30 days Purpose of Visil HOLIDAY Nationality of Spouse Access in Singapore Where will you be staying in Singapore HOTEL BlocktHouse 1 Floor Mo 04 Unit Mo 01 Streat Hame BEACH ROAD Postal Code 169673 Building Mame RAFFLES HOTEL Tel 63397650 Did you raside i olhar cauntries ether than your counky of origin far one year or more during Ihe last 5years NO EP PART ANY ANTECEDENT
28. em You may check that the user id and password that you have keyed in 1s correct Please note that password is Case Sensitive Please confirm with ICA System Administrator that the account for Authorised Visa Agent Trusted Partner Programme has been approved and created 2 Why my account was revoked How do I reset my password Your account 15 being revoked as you have exceeded the number of 3 tries for your login Please follow the steps below and the email containing the password will be sent to your Authorised Visa Agent Trusted Partner s registered email address shortly 1 If you have received several password emails please delete all password emails you have receive earlier to avoid confusion 2 Goto the link at https www psi gov sg NASApp tmf TMFServlet app S AVE OVAL amp isNew true amp Reload true 3 Click on the button that says Authorised Visa Agent Trusted Partner 4 Enter your user id at the login page 5 Click on the link here near the bottom of the page to reset your password 6 Check your registered email address for the password If you cannot find any password in your email please double check your Authorised Visa Agent Trusted Partner s registered email address with the Singapore Consulate Embassy High Commission in your respective location The system will prompt you to change your password when you login for the first time using the password you received in the mail Please note that the Old Password refe
29. f the countries that the applicant has resided in before e Click on the DELETE ROW button To cancel the current Individual Visa application e Click on the CANCEL button e Aconfirmation dialog box will be displayed To reset the values entered for the current Individual Visa application e Click on the Clear button e Fields which have been filled will be cleared To proceed with the Individual Visa application e Enter the mandatory fields e Click on the Proceed button Caution Click on the buttons or links once only Do not use the Back or Forward button on your browser as this may end your transaction Disclaimer The applicant in the example quoted in this document is fictitious Any similarity to any person living or dead is merely coincidental Version 4 1 Page 20 of 48 Authorised Visa Agent Trusted Partner Individual Module User Manual 3 2 Local Contact Details Note You are required to fill in the local contact detail for the applicant as shown below if you meet ALL the conditions as below Youare not a Authorised Visa Agent Trusted Partner from Singapore e Your applicant is an Assessment Level 2 national e Your applicant Visa Type Group is SOCIAL Visa Application Application Enquiry Administration Logout Step 1 of 3 Form Entry Note e Allfields are mandatory e All entries must be in English and only the following Basic Latin characters will be accepted Particulars Of Local Con
30. ication Version 4 1 Page 3 of 48 Authorised Visa Agent Trusted Partner Individual Module User Manual 12 About This Manual The objective of this document is to explain the step by step guidelines on how to use the Authorised Visa Agent Trusted Partner Individual module for Authorised Visa Agent Trusted Partners The users of Authorised Visa Agent Trusted Partner Individual module should have basic knowledge of using a web browser such as Internet Explorer IE navigating from one page to another The chapters in this manual are organized in a logical functional manner and not necessary in the order that the users would normally use the system A reader can go through this User Manual in any order according to the specific function that he she encountered or 1s interested in The functionality for the Authorised Visa Agent Trusted Partner Individual module includes application of individual Visa printing Form 14A enquiry of Visa application and allows users to change password Version 4 1 Page 4 of 48 Authorised Visa Agent Trusted Partner Individual Module User Manual 1 3 Installation Setup The user will require the following e Basic PC setup with Modem or Broadband e Supported Browsers Internet Explorer IE version 7 0 8 0 9 0 Firefox 3 6 and Safari 6 0 The user needs to configure the settings of his Internet browser before he launches SAVE website by following the steps in the lin
31. ick on the BACK button To print the paper Approval Letter click on the HERE hyperlink Caution Click on the buttons or links once only Do not use the Back or Forward button on your browser as this may end your transaction Disclaimer The applicant in the example quoted in this document is fictitious Any similarity to any person living or dead is merely coincidental Version 4 1 Page 37 of 48 Authorised Visa Agent Trusted Partner Individual Module User Manual A File Download dialog box will appear as shown below File Download i X Do you want to open or save this file Mame O1BEJO0001375A1222z008 pdf Type Adobe Acrobat Document 10 2 KB From dey intranet psi gov sq Cee While Files from the Internet can be useful some files can potentially harm your computer IF veu do nat trust the source do not open save this whats the risk Click on the OPEN button to open the PDF document in your computer Click on the SAVE button to save the PDF document in your computer Caution Click on the buttons or links once only Do not use the Back or Forward button on your browser as this may end your transaction Disclaimer The applicant in the example quoted in this document is fictitious Any similarity to any person living or dead is merely coincidental Version 4 1 Page 38 of 48 Authorised Visa Agent Trusted Partner Individual Modul
32. k http www ica gov sg VETS SA VE Settings html If you are using a pop up blocker please add the following as your allowed sites Otherwise the relevant transaction pages from the banks may not be displayed or your transaction request may not be complete e WWW enets com sg WWW enets sg WWW psi gOov sg Version 4 1 Page 5 of 48 Authorised Visa Agent Trusted Partner Individual Module User Manual 1 4 Convention This manual uses the following conventions next to a field to show that the field is a mandatory field BUTTON NAME to show it 1s a button Proceed button indicates that the system will be displaying another application page after the current page Save or Submit button indicates that the system will update or insert records in the database and display the acknowledgment page Print button displays the print dialog box on the browser Back button will return to the previous page where the user came from Clear button will clear all fields and reset all drop down lists The following format 15 used by the SAVE system DD MMYY Y Y Y as a Date Format HH24 MESS as a Time Format 1 5 Supported Payment Modes This manual uses the following payment modes Version 4 1 VISA Credit Debit Card MasterCard Credit Debit Card Page 6 of 48 Authorised Visa Agent Trusted Partner Individual Module User Manual 2 FUNCTIONS 2 1 Login Go to the Authorised Visa Age
33. l If the Individual Visa application is Approved with e Visa the enquiry result page is as follows Visa Application Application Enquiry Administration Logout Step 2 of 2 Enquiry Results Visa Application is approved Summary of Application Details This visa application has been submitted Dy Mame JASPER TRAVEL PTE LTD BEJJ1101 Mission BEIJING Submitted on Z3n 272009 21 18 22 Visa Summary Visa Reference Number BEJODDS558EAT1357720D8 of applicant YI Travel document and INTERNATIONAL PASSPORT na 12345676 Sex MALE Date of Birth Tor nns Mah orality CHINESE Purpose of visit HOLIDAY Type of visa applied for MULTIPLE JOURNEY Duration applied for 25TH DEC 20091 5 WEEKS We are pleased ta inform you that a MULTIPLE JOURNEY visa valid far 5 weeks fram the date of collection far a short stay per entry is approved Please click here Caution Click on the buttons or links once only Do not use the Back or Forward button on your browser as this may end your transaction Disclaimer The applicant in the example quoted in this document is fictitious Any similarity to any person living or dead is merely coincidental Version 4 1 Page 34 of 48 Authorised Visa Agent Trusted Partner Individual Module User Manual e To print the paper e Visa click on the HERE hyperlink A File Download dialog box will appear as shown below x Dio you want t
34. ly coincidental Version 4 1 Page 28 of 48 Authorised Visa Agent Trusted Partner Individual Module User Manual Immigration amp Checkpoints Authority TAX INVOICE RECEIPT Receipt No MHA ICA 5 40001000078910 Date Time 21 05 2014 11 44 Agency MHA ICA SA MHA ICA SA Application Public Application for SAVE Paid via eNETSCredit EP Ref No CC14052111443643 Sno Code Descnption Unit Price 55 Qty Amount S5 1 Visa Application Processing Fees 30 00 1 30 00 Collection Location VSC Name of Applicant SAMMIE Date of Birth 03 03 2011 Total S5 30 00 This is a computer generated recerpt No signature is required RefNo 0 6 07719442455 0 2132014 114433 1737906227 Please print a copy of the receipt for your reference To print the Tax Invoice Receipt e Click on the PRINTER icon button on top menu Caution Click on the buttons or links once only Do not use the Back or Forward button on your browser as this may end your transaction Disclaimer The applicant in the example quoted in this document is fictitious Any similarity to any person living or dead is merely coincidental Version 4 1 Page 29 of 48 Authorised Visa Agent Trusted Partner Individual Module User Manual 3 5 Print Acknowledgement for Visa Application Upon successful application and payment of Individual Visa the acknowledgement page will be displayed Terms and Conditions FAQs
35. ment is fictitious Any similarity to any person living or dead is merely coincidental Version 4 1 Page 27 of 48 Authorised Visa Agent Trusted Partner Individual Module User Manual CT ecit cdebit Geld pay ment 5 me Pricey Polio eur chu Saad co Fiere 1 fia Cre Card chic d2 2 18 digits Fip Iph irig yag Sieh eel ee pE l i e eee galar rake tud bm ES sit mop haie read shod soerepiedg ihe refund policy tor thee purchezz af releaent producta Serene Please do not use your BACK or RELOADSREFRESH bromeer functions or CLOSE your browser while using this serice r8 eMETS is a product of Network far Electronic Transfers Singapore Pte Ltd Best viewed IEG ar Firefox Z with screen resolution 800500 and abawe To submit the credit debit card payment e Enter the credit debit card details e Click on the Submit button to confirm the payment e The Tax invoice receipt will be displayed Caution Click on the buttons or links once only Do not use the Back or Forward button on your browser as this may end your transaction Disclaimer The applicant in the example quoted in this document is fictitious Any similarity to any person living or dead is mere
36. n eandicn e To print the acknowledgement page click on the PRINT ACKNOWLEDGEMENT button You will need the visa reference number for future references or for application enquiry e To print the Form 14A click on the CLICK HERE TO PRINT ELECTRONIC FORM 14 hyperlink Caution Click on the buttons or links once only Do not use the Back or Forward button on your browser as this may end your transaction Disclaimer The applicant in the example quoted in this document is fictitious Any similarity to any person living or dead is merely coincidental Version 4 1 Page 30 of 48 Authorised Visa Agent Trusted Partner Individual Module User Manual 3 6 Printing of Visa Application Form 14A Visa Application Application Enquiry Administration Logout Print Applicant s FORM 14A for Visa Application application reference number BE JDOUDS5S S A357 20080 FORM 14 2m dese IMMIGRATION ACT CHAPTER 133 SECTION 5511 sid Delete wh i x PASSPORT ACT No 33 of 2007 Passport sized photograph here APPLICATION FOR ENTRY PART I PARTICULARS OF APPLICANT MING Hame az Travel Document Alias Date of Birth 1 n m 877 Y Y Y harital Status SINGLE Country of Birth CHINA State Province of Birth HAINAN DAQ Race CHINESE Nationality CHINESE Type of Travel Document Held INTERNATIONAL PASSPORT Travel Document Mo 312345578 Trav
37. ns of the photographs in the future You may wish to follow the steps using Paint below to adjust the dimensions 1 To open the photograph using MS paint 2 To use the attribute under Image in Menu to set the size to 400x514 pixels 3 To press the button Ctrl and button A on the keyboard to select the 1mage 4 To stretch the image to the required dimension 5 To save it under JPG format finally 6 Basic latin character FAQ jjikil m njo priqijr sijt u v w x gt Note 1 15 accepted for Address in Country of Origin Address which resided in other country for more than 1 year during the last 5 years Address of Local Contact Address of Company Firm 2 amp is accepted for Name of Company Firm Version 4 1 Page 46 of 48 Authorised Visa Agent Trusted Partner Individual Module User Manual 7 Name FAQ t a toetun 8 4 SORE LL If the last name is DHROOVE and the first name is SURESH KUMAR Enter the name as DHROOVE SURESH 8 MRZ ID FAQ If you are holding a PRC non e Passport please enter the last 4 characters as indicated below c 5 P se 7 Gem Pract FASCE ae oe lt lt lt lt lt lt lt lt lt lt lt lt lt lt lt lt lt lt lt lt lt lt lt lt lt Q112 w
38. nt Trusted Partner Individual module at URL https wwvw psi gov sg NASApp tmf TMFPServlet appzS A VE OVAL amp isNew true amp Reload true The SAVE main page will be displayed as follows Terms and Conditions FAQs Help Immigration amp Checkpoints Authority Submission of Application for Visa Electronically SAVE Welcome to SAVE This facility allows you to submit a visa application online through our authorised visa agents at our overseas missions trusted partners in Singapore or your local contact Submission through Authorised Visa Agent You may submit your application through our authorised visa agents in the following countries Bangladesh Egypt e India Japan Malaysia e People s Republic of China e Philippines Qatar e Russia Saudi Arabia Thailand United Arab Emirates Forthe list of authorised visa agents please click here Submission through Trusted Partner Forthe list oftrusted partners in Singapore please click here Submission through your Local Contact You can also submit your application through your local contact if he she is a Singapore Citizen Singapore Permanent Resident who is atleast 21 years old and has SingPass account Please submit the visa application within 30 days prior to arrival in Singapore Your local contact is required to furnish his her passport details in SAVE Caution Click on the buttons or links once only Do not u
39. o open or save this File Dr Mame 001449999997 pdf Type Adobe Acrobat 7 0 Document 14 1 KB From dew intranet psi gov sq Open Save While files fram the Internet can be useful same Files can potentially harm Your computer you do not trust the source do not open save this file v hat s the risk Click on the OPEN button to open the PDF document in your computer Click on the SAVE button to save the PDF document in your computer Caution Click on the buttons or links once only Do not use the Back or Forward button on your browser as this may end your transaction Disclaimer The applicant in the example quoted in this document is fictitious Any similarity to any person living or dead is merely coincidental Version 4 1 Page 35 of 48 Authorised Visa Agent Trusted Partner Individual Module User Manual The format of the paper e Visa will appear as shown below e Visa for Republic of Singapore You are required to bring this paper e Visa with you as the airline requires you to produce it for verification when you check in e Visa Number 0000296 N N EN Date of Birth ec 12 12 2000 1 Sex FEMALE Nationality 9 CHN Travel Document Number E4561236 Visa issue date gH pe Visa valid till RE Type of Visa a ECCE Remarks Not Valid for Employment Visa Issuing Authority IMMIGRATION amp CHECKPOINTS AUTHORITY Visa Processing
40. of visa application 28 03 2014 TO 28 3 2014 Back Applicant Application Date of Birth Sno Name Reference No Sex dd mm yyyy Travel Doc No Status 1 MINS MING BEJ001218S410872014 031041991 51234557 PENDING If you encounter any problems with this e service please contact us at 6391 6100 or email save helpdeskim ica gov sy The website is optimised for IE version 7 0 8 0 9 0 Firefox 3 6 and Safari 6 0 To go back to the Visa Application Enquiry page click on the BACK button To view Form 14 1 Click on the hyperlinked Name 2 The Form 14A will be displayed 3 To print the Form 14 click on the PRINT button 4 To go back to the applicant result page click on the BACK button To enquire on the Individual Visa Application Details 5 Click on the hyperlinked Visa Reference No 6 To view the Form 14A click on the VIEW FORM 14 button 7 To go back to the applicant result page click on the BACK button Caution Click on the buttons or links once only Do not use the Back or Forward button on your browser as this may end your transaction Disclaimer The applicant in the example quoted in this document is fictitious Any similarity to any person living or dead is merely coincidental Version 4 1 Page 44 of 48 Authorised Visa Agent Trusted Partner Individual Module User Manual 5 Frequently Asked Questions 1 Why I cannot log on to the syst
41. riod of submission afvisa application To be accompanied by 1 ar more field s TO aubrit Clear To enquire by applicant Mame To enquire on Approved Pending Rejected or Withdrawn the Individual Visa application details by Applicant Detail e Enter the Name or e Enter the Date of Birth or e Enter Travel Document No or e Period of submission of Visa application with any of the above three e Click on the SUBMIT button e Upon successful enquiry of Individual Visa the enquiry result page will be displayed Note that the result page will differ depending on the application status and enquiry inputs To reset the values click on the CLEAR button Caution Click on the buttons or links once only Do not use the Back or Forward button on your browser as this may end your transaction Disclaimer The applicant in the example quoted in this document is fictitious Any similarity to any person living or dead is merely coincidental Version 4 1 Page 43 of 48 Authorised Visa Agent Trusted Partner Individual Module User Manual If enquiry is based on the Applicant Details the applicant enquiry result page is as follows Visa Application Application Enquiry Administration Logout Step 2 of 2 Enquiry Results Enquired by User Identification DTY1 Mame TAN MING MING OR Date of birth 03701471991 OR Travel Document Ma 51234567 AND Period of submission
42. rs to the password 1 the email given to you when you reset your password and the password is case sensitive 3 Why do I get the message Internal Error even when I have logged into the system If the user has logged in to the SAVE system correctly this occurs because the application is unable to detect the current session as the session has been lost Close the browser and log in again 4 Why do I get the message Invalid e Service State e Do not click on th BACK FORWARD or REFRESH button when using SAVE e At any part of the application please do not click on the button for more than one time e The system may need some time to process your application please be patience The system will auto generate an error message page if any problem occurred during the application e You are reminded that the session will expire if the page remains idle for 15 minutes even though you may be filling up details on that page You may try to login again and resubmit your application Version 4 1 Page 45 of 48 Authorised Visa Agent Trusted Partner Individual Module User Manual 5 How can I adjust my photograph to the correct specification Below are the specifications for the required photograph 1 Image file must be JPEG file format 2 Image file size must be less than 60Kbytes 3 Image dimension must be 400 x 514 pixels You may want to use the photo editor Paint which comes with windows OS to adjust the dimensio
43. ry imprisonment and caning understand that ifthe Controller of Immigration is satisfied that ar any member of my family breaches this undertaking or becomes an Undesirable or prohibited immigrant he will cancel my immigration pass and the passes ofthe members of my family and we may be required to leave Singapore within 24 hours of such cancellation understand that this application far and possession af a visa does not guarantee entry into Singapore and permission entry is entirely discretionary atthe paint of entry give my consent far your department to obtain and verity information fram or with any source as you deem appropriate for the assessment of my application far immigration facilities Signature of Applicant m e To print Form 14A click on the PRINT FORM 14A button e go back to Acknowledgement page click on the BACK button Caution Click on the buttons or links once only Do not use the Back or Forward button on your browser as this may end your transaction Disclaimer The applicant in the example quoted in this document is fictitious Any similarity to any person living or dead is merely coincidental Version 4 1 Page 32 of 48 Authorised Visa Agent Trusted Partner Individual Module User Manual 4 Application Enquiry Application Status 4 1 Application Enquiry Enquiry by Application Reference No Visa Application Application Enquiry Administration Logout Step 1 of 2
44. s and Conditions FAQs Help Immigration amp Checkpoints Authority Submission of Application for Visa Electronically SAVE Note Allfields are mandatory Authorised Visa Agent Trusted Partner Login Page Please read the Terms and Conditions carefully before clicking on the Login button By accessing or using this site you shall be deemed to have accepted to the Terms of Use conditions and all applicable laws Your account revoked UserID BEJJ1101 Password Return to Homepage Click on the buttons or links once only Do not use the Back or Forward button on your browser as this may end your transaction If you have forgotten your password or if your account has been revoked please enter your User ID and click here If you encounter any problems with this e service please contact us at 6391 6100 or email save helpdeski ica govs The website is optimised for IE version 7 0 S D 9 0 Firefox 3 6 and Safari 6 0 ICA Website eCitizen 2014 Immigration amp Checkpoints Authority Caution Click on the buttons or links once only Do not use the Back or Forward button on your browser as this may end your transaction Disclaimer The applicant in the example quoted in this document is fictitious Any similarity to any person living or dead is merely coincidental Version 4 1 Page 12 of 48 Authorised Visa Agent Trusted Partner Individual Module User Manu
45. se the Back or Forward button on your browser as this may end your transaction Disclaimer The applicant in the example quoted in this document is fictitious Any similarity to any person living or dead is merely coincidental Version 4 1 Page 7 of 48 Authorised Visa Agent Trusted Partner Individual Module User Manual For Authorised Visa Agent Trusted Partner Please click here to download the user manual for submission of application for Collective Gratis Visa English Please click here to download the user manual for submission of application for Individual Visa English For Local Contact Please click here to download the user manual for submission of application for Individual Visa English If you da not wish to continue you may end the session by closing the browser If you wish to continue please click on the Authorised Visa Agent Trusted Partner or Local Contact link Status Enquiry You can check the status of your visa application online via the Status Enquiry function at SAVE through our website at http www ica gav sg To apply for Visa online as a local contact you will need a SingPass account To apply for a SingPass please visit http www singpass qov s q For payment online you will need a VISA or Mastercard Credit Debit Card For eMETS payment Java Version 6 Update 2 is required for your browser Please verify your Java installation here You will require Adobe Acrobat R
46. ser as this may end your transaction Disclaimer The applicant in the example quoted in this document is fictitious Any similarity to any person living or dead is merely coincidental Version 4 1 Page 9 of 48 Authorised Visa Agent Trusted Partner Individual Module User Manual To view a list of all active Trusted Partners under SAVE e section Submission through Trusted Partner click on the HERE hyperlink e Alist of Trusted Partners under SAVE will be displayed A section of the list 1s shown below Terms and Conditions FAQs Help Immigration amp Checkpoints Authority Submission of Application for Visa Electronically SAVE List of Trusted Partners Individual Visas SINGAPORE CHANGI GENERAL HOSPITAL JOHNS HOPKINS SINGAPORE KK WOMEN S AND CHILDREN S HOSPITAL MOUNT ALVERNIA HOSPITAL NATIONAL CANCER CENTRE SINGAPORE NATIONAL HEART CENTRE SINGAPORE NATIONAL NEUROSCIENCE INSTITUTE PARKWAY GROUP HEALTHCARE PTE LTD RAFFLES HOSPITAL SINGAPORE GENERAL HOSPITAL SINGAPORE NATIONAL EYE CENTRE TAM TOCK SENG HOSPITAL Caution Click on the buttons or links once only Do not use the Back or Forward button on your browser as this may end your transaction Disclaimer The applicant in the example quoted in this document is fictitious Any similarity to any person living or dead is merely coincidental Version 4 1 Page 10 of 48 Authorised Visa Agent Trusted Partner Individ
47. tact If your local contact is an Individual Relationship of Applicant to Local Contact Select Here lfothers please specify Name NRIC Number Address Contact No If your local contact is a Company Relationship of Applicant to Local Contact Select please specify Name af Company Firm Unique Entity Number LIEM of Company Firm xd Please click here for more information on Address Contact Ma Person acting on behalf of the Company Firm NRIS Number FIM Designation Capacity For LOI issued by applicant s Embassy MFA or if applicant is unable to furnish a LOI please provide details of the TPN confirmed airline hotel reservations etc Proceed Clear Cancel Caution Click on the buttons or links once only Do not use the Back or Forward button on your browser as this may end your transaction Disclaimer The applicant in the example quoted in this document is fictitious Any similarity to any person living or dead is merely coincidental Version 4 1 Page 21 of 48 Authorised Visa Agent Trusted Partner Individual Module User Manual Please take note You are required to fill in the local contact detail for the applicant as shown below if you meet ALL the conditions as below e You are not a Authorised Visa Agent Trusted Partner from Singapore e Your applicant is an Assessment Level 2 national e Your applicant Visa Type Group is BU
48. ual Module User Manual To proceed to login into the Authorised Visa Agent Trusted Partner Individual module e Enter User ID e Enter Password e Click on the LOGIN button Terms and Conditions FAQs Help Immigration amp Checkpoints Authority Submission of Application for Visa Electronically SAVE Hote Allfields are mandatory Authorised Visa Agent Trusted Partner Login Page Please read the Terms and Conditions carefully before clicking on the Login button By accessing or using this site you shall be deemed to have accepted to the Terms of Use conditions and all applicable laws UserlD Password Return to Homepage For first time users or when the password expires they will be prompted to change their password Otherwise the Authorised Visa Agent Trusted Partner Main Menu Page will be displayed if they have entered their User ID and Password correctly Caution Click on the buttons or links once only Do not use the Back or Forward button on your browser as this may end your transaction Disclaimer The applicant in the example quoted in this document is fictitious Any similarity to any person living or dead is merely coincidental Version 4 1 Page 11 of 48 Authorised Visa Agent Trusted Partner Individual Module User Manual If the user account 1s revoked e Enter a valid User ID e Click on the HERE hyperlink e Anacknowledgement page will be displayed Term
49. vice for successful payment DO NOT click on the browser buttons example Back Reload Refresh Stop while payment is in progress For more information on each payment method click on the Mare hyperlink of the respective payment mode Fo AMES please add paument consumercannect com sq and www enets com sq to your list of allowed sites in the pop up blocker settings as well For eNETS Credit please add way enets sq to your list of allowed sites in the pop up blocker settings as well For eNETS Debit please include wai enets sq dbed2pay dbs corm for DES POSB Account holders uniservices uobgroup corn for Account holders and citibank com sg Far Citibank Account halders to your list of allowed sites in the pop up blocker settings as well For NETS CashCard please add cashcarndservices nets com sq to your list of allowed sites in the pop up blocker settings as well Cancel Payment C Copyright 2001 All rights reserved by the Government of Singapore e Click on the ENETS image to proceed to the next step This system supports VISA Credit Debit Card and MasterCard Credit Debit Card only e To cancel the transaction click on the CANCEL PAYMENT button Caution Click on the buttons or links once only Do not use the Back or Forward button on your browser as this may end your transaction Disclaimer The applicant in the example quoted in this docu

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