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TANDBERG DIRECTOR Installation Guide
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1. LAN DIAGNOSTICS DISPLAY VGA OUT AUX CTRL 2 il TOUCHSCREEN MOUSE TOUCHPANEL a 1 TANDBERG 6000 Codec 2 PC VGA IN Personal Computer Video Input supports VGA SVGA and XGA resolution 15 pin female HD D sub connector See TANDBERG 6000 User s Manual for more information regarding codec I O 3 DISPLAY VGA OUT System Display VGA out XGA resolution 15 pin female HD D sub connector 10 11 12 AUX CTRL 1 Bi directional RS232 9600 N 8 1 supports Visca Camera Control 9 pin female D sub connector AUX CTRL 2 Bi directional RS232 9600 N 8 1 supports Smart 30001 Room Control Module 9 pin female D sub connector AUX CTRL 3 Bi directional RS232 9600 N 8 1 used for PC com port with Smart Software Package 9 pin female D sub connector PROGRAM Bi directional RS232 115200 N 8 1 used for diagnostics and loading software to D irector Module Note due to time speed considerations it is recommended that touchscreen software be loaded through the LAN connection Control software may be loaded without considerable delay 9 pin female D sub connector LAN DIAGNOSTICS Ethernet port used for upgrading and troubleshooting the control system RJ45 connector Fused 120VAC Input TOUCHPANEL Supports O ptional Touch sensitive panel 25pi
2. CABLE PART OF 3000i LABELLED AS COMPUTER 1 SERIAL SMART 3000i 7201 0072 I RCM PROJECTOR E5 ROOM CONTROL MODULE AND TOUCH SCREEN 9055 0300 Ba p NET VIDEO O OPTIONAL Il SMART X Port 10 UU il m T112 0036 ll PROJECTOR COMPUTER 1 VIDEO VIDEO ale COMPUTER 1 SERIAL ome e 6 1112 0036 MN h res our ey nee Cd i T201 0036 PEN T201 0036 OARA COMPUTER 1 o hH AUDIO h INTERNAL T308 0036 SPEAKER _ 1324 0036 __ COMPUTER 1 CH H H b 1 CABLE PART OF 3000i Co l ISA SERIAL LABELLED AS RGB 2 IN AUD OUT 2 CABLE
3. free 800 889 7440 Fax 703 709 4231 Video 703 437 6991 Email helpdesk tandbergusa com TANDBERG Canada Inc 6505 Trans Canada Hwy Montreal Quebec H4T 1S3 Tel 514 748 5224 Toll free 800 729 6990 Fax 514 748 5760 Video 514 744 5514 TANDBERG ASA Philip Pedersens vei 22 1366 Lysaker Norway Tel 47 67 125 125 Fax 47 67 125 234 Video 47 67 177 777 Mailing Address TANDBERG ASA P O Box 92 1325 Lysaker Norway Table of Contents TRADEMARKS AND COPYRIGHT INTRODUCTION PRECAUTIONS UNPACKING Smartboard Specific IR OOM CONFIGURATION AND SETUP DIRECTOR MODULE INSTALLATION COMPONENT IDENTIFICATION Introduction W dometo the TAN D BERG D iretor An Integrated Multi Media and Videoconferencing System that can be integrated into a Smartboard touch sensitive rear projection system The core component of the D irector the Director Module D irector Applications Module is a 19 rack mountable unit that provides all the necessary audio video and network and control connections for videoconferencing The Intuitive On Screen Controls provide configuration of multiple simultaneous displays from a variety of sources Annotation over the PC Image is possible in variety of colors and can be viewed by both the local and remote participants The Videoconferencing Functions include speed dials Multi site operation D uo Video and Native Resolution support An Optional Color Touchpan
4. mounted up to about 30 ceiling feet 9 meters away from the system If the microphone is mounted further away additional cable needs to be ordered This cable is available in several standard lengths and can be ordered from your local TAND BERG Representative 3 The microphone assembly has a pickup range of about 14 feet 5 meters This means that all seating positions should be within this range of the microphone capsule If there are substantial numbers of desired seating positions outside this area then additional microphones may need to be installed 4 The microphone cable should be routed from the microphone on the ceiling to the system on the floor in an aesthetic manner such as within a conduit or wall punch out 9 The AudioScience microphone is currently limited for use on the TAND BERG Educator and other approved systems O ther applications will be documented as they become available 23 Selecting a Mounting Location The mounting location of the AudioScience microphone can be determined through the application of three principles 1 All desirable seating positions should be within 14 feet 5 meters of the microphone capsule with an unobstructed line of sight to the microphone capsule 2 All undesirable noise sources should be blocked from reaching the microphone capsule by one or both boundaries of the microphone 3 The mounting holes of the microphone boundary must be directly under a ceiling tr
5. B15 end of the cable to the camera and the D B9 cable end to the D ata Port 2 connector on the codec Aux Camera The auxiliary camera source selection corresponds to the second s video input labeled 2 on the codec This camera input can be a fixed room camera or can be a second controllable TANDBERG WAVE camera or second controllable VISCA camera To control a second camera control signaling must be daisy chained from the first camera Additionally the camera must be powered locally and the video must be run separately back to the codec Document Camera Connect the composite video output of the document camera to video input 3 labeled DOC of the codec VCR DVD Player If a vcr dvd player is used with the system the cables are to be connected directly to the codec It is possible to record both near AND far audio but only the local OR only the far side video For a playback vcr or dvd players 1 Connect one end of aRCA male to male cable to audio input 6 labeled VCR on the codec the other end to the audio output of the ver 2 Connect one end of aRCA male to male cable to video input 6 labeled VCR and the other end to the video output of the ver For recording the FAR SIDE video on the ver or other video device 1 Connect one end of aRCA male to male cable to audio output 3 labeled VCR on the codec the other end to the audio input of the ver 2 Connect one end of aRCA male to male cable to video outpu
6. CONTACT TANDBERG TECHNICAL SERVICES BEFORE ATTEMPTING THISACTION Connect the local PC s com port straight through to the Program port of the Director Module and start the Crestron Viewport program In the Setup menu change the Communication Settings to RS 232 and the Com port for the PC being used Under Diagnostics choose Establish Communications Find Rack Alt B This action will find the baud rate etc for the connection and will open the connection To set the static IP address on the control system select Functions Set Control System IP Information Enter the new IP Address Subnet Mask and D efault Router information Once set you should be able to return to the Setup menu and connect using the IP address of the control system Port Settings Connechon Type fs Aidid T TERAP Crestor Thea P e Pa S w Cont Com T Coma Cond C Cm5 O Com C Com Cone a Cesiructve Backsoece Incneing TR ee a Te BOO s Pah Pata Bits M Shop Eats i Hame E One C Even E Eigh Twa e id O SOMDFF M ATS CTS Lre Psary foe ASC Uploads fin misen 0 Mode to Hawak Trawie ASO E Meck Cx _ coca _ 20 Hitting the ENTER key a few times should give you a DVP4 gt prompt Port Settings COM 115200 Ne 21 Appendix 1 AudioScience Microphone AudioScience Microphone Parts Listing Bef
7. Creensavet Aus PP on ee Aube An swet alt Auto Soll on Edit Directory To edit the system directory directly follow the instructions detailed in the D irector Module User s Guide Updating the Directory If installing a codec with directory entries existing on it or if any of the directories have be modified through any other method than using the Edit Directory method discussed above Le Codec Data port Web browser Telnet or TMS you must edit the Codec Configuration The control system communicates with the codec through D ata 1 at 9600 baud No parity bit 8 data bits and 1 stop bit The codec should be left in it s default configuration with the following exceptions Using the remote control or the IR functions in the Setup Page the following settings should be changed Input codec software option keys All network and LAN information SPIDS IP Addresses etc Autoanswer On or On Mic off Dual Monitor On 19 Duo Video Mode Manual System name Microphone setting For more information regarding the codec setup refer to the TANDBERG 6000 User s guide Establishing Communications If there is a need to upgrade the controller or touchpanel software it imperative that the system be connected to a LAN to avoid extremely long download times This section is included only to illustrate the proper method of setting the IP address for an upgrade To be performed by a TAND BER Representative PLEASE
8. SUPPLIED WITH X PORT 10 COMPUTER 2 7237 0072 Hs v m CONNECTS TO X PORT 20 INTERNAL TO 30001 SERIAL i gt POWER SUPPLY Sanna 7325 0072 SEE NOTE 2 mers TER 2 COMPUTER 2 REAR INTERFACE PANEL ON 3000i 11 CABLE LOOM WITH 3000i Cabling Cables for this system are connected at the rear interface panel of the Director Application Module Director Module either directly to the Codec Connect cables to the D irector Module as required Coil up any excess lengths of cable Connect the network cables that are applicable to the site Refer to the TANDBERG 6000 User Manual for more information concerning IP settings and other network equipment that may be required such as network terminating units and CSUs For additional information regarding the external cabling of the D irector system please refer to the Director External Cabling Diagram ISDN BRI Connect each cable labeled 1 to 4 to the ISDN BRI sockets on the Codec Then connect the other end of the loom to the appropriate wall sockets If however the wall sockets provide an ISDN U interface the ISDN lines from the Codec must first be connected to the S T interface of network terminating units NT1 and NT384 Then connect the U interface of the network terminating units to the wall sockets ISDN PRI T1 Connect the PRI T1 cable to the PRI T1 socket labeled 1 on the Codec Connect the other end of the cable to a Channel Service Unit CSU
9. TANDBERG DIRECTOR Installation Guide Codec Software Version B5 Control Software Version V1 D501xx 01 Trademarks and copyright COPYRIGHT 2002 TANDBERG 1860 Michael Faraday D rive Reston Virginia USA 20190 Tel 703 709 4281 Fax 703 709 4231 All rights reserved This document contains information that is proprietary to TAND BERG No part of this publication may be reproduced stored in a retrieval system or transmitted in any form or by any means electronic mechanical photocopying or otherwise without the prior written permission of TANDBERG Nationally and internationally recognized trademarks and tradenames are property of their respective holders and are hereby acknowledged Disclaimer The information in this document is furnished for informational purposes only is subject to change without prior notice and should not be construed as a commitment by TAND BERG The information in this document is believed to be accurate and reliable however TAND BERG assumes no responsibility or liability for any errors or inaccuracies that may appear in this document nor for any infringements of patents or other rights of third parties resulting from its use No license is granted under any patents or patent rights of TAND BERG Technical Support call one of the following service centers USA Canada Europe amp Asia Pacific TANDBERG Inc 1860 Michael Faraday Drive Reston Virginia 20190 Tel 703 709 4281 Toll
10. Then connect the CSU to the site s PRI T1 line LAN Connect the LAN cable from the LAN connector on the rear of the Codec to the site s LAN network connection It is recommended that both the codec and control system be provided with a LAN connection The system will function without this connection but is recommended for both software upgrades and remote diagnostics For information regarding the network settings on the codec refer to the TANDBERG 6000 User s Manual The control system LAN information must be set locally Device Connections Microphone Connect the microphone cable to the X LR input of the 6000 codec The default codec setting has all microphone inputs enabled and the gain set to 3dB Adjustments to the audio settings may be done in the Touchscreen Tools discussed later in this document or with the remote control Touchpanel If a touchpanel was sold with the system attach the male D B25 pin end of the cable to the Director Module and connect the RJ modular ends to the touchpanel Power for the touchpanel is 12 wired in the NET Video connector Place the touchpanel where it will be used such as a podium or presenter s desk Main Camera The main camera source selection corresponds to the first s video input labeled 1 on the codec This camera input is designed to be used with the controllable TANDBERG WAVE camera or a controllable VISCA camera When using the WAVE camera connect the D
11. ack to allow for mounting hardware A dditionally to allow for easier changing of lighting tubes or bulbs the microphone should not be mounted where the microphone blocks these items If due to acoustic concerns a light fixture has to be blocked then string the microphone cable in such a way as to allow for removal of the microphone when light bulbs or tubes need to be changed 30 Feet oe 14 feet 5 Meters ZARANG Typical Room Mounting Arrangement 24 Assembly and Installation Instructions 1 Read the Installation Considerations on page P3jand proceed after all considerations have been understood and satisfied 2 Read the guidelines for Selecting a Mounting Location on page 24 fand select a mounting location 3 Determine if the ceiling tracks are 9 16 14 mm wide or 15 16 24 mm wide Eight ceiling track clips have been included Four are for 9 16 ceiling tracks and four are for 15 16 24 mm ceiling tracks Discard the four that are not required 4 Attach the ceiling clips to the ceiling grid Attaching the ceiling clip requires a twisting motion while applying upward pressure on the clip Adjoining ceiling tiles may need to be pushed up to fully attach the ceiling clip Place the clips in positions to match the location of the AudioScience microphone s mounting holes at each corner of the top deflector 5 Remove the protective paper from all surfaces of the top and re
12. ar deflectors 6 Attach the rear deflector to the top deflector using the two cable suspension assemblies at the outer mounting holes and two of both the shoulder screws and Nylon washers Tighten the shoulder screws to be finger tight In the same manner attach the two remaining cable suspension assemblies to the opposite comer mounting holes of the top deflector a CABLE 4 40 X 375 PAN HEAD SCREW CABLE STANDOFF ee DEF ECTOR ie CABLE CRIMP X IN A REAR DEFLECTOR 1 4 20 SHOULDER SCREW MICROPHONE 3 8 NYLON WASHER 7 With the assistance of another person attach the AudioScience microphone assembly to the ceiling 25 This is done by supporting the acrylic structure while the cable suspension assemblies are threaded onto the ceiling clips CEILING TRACK CEILING TILE a CEILING TILE ANAM ANN SN AVA WK q 9 16 15 16 CEILING Ey CLIP P X S gt ye CABLE CABLE STANDOFF TOP DEFLECTOR i CABLE CRIMP T 1 4 20 SHOULDER SCREW S NYLON WASHER NL 8 Attach the two safety cables to the AudioScience microphone and connect them to
13. el provides desktop control of the system Touchpanel Director Module Smartboard 3000i Precautions Never install telephone wiring during a lightning storm Never install telephone jacks in wet locations unless the jack is specifically designed for wet conditions Use caution when installing or modifying telephone lines Never do any installation of cables without first unplugging the power cords of the applicable equipment Unpacking To unpack and install the Director System it is recommended at the very least that you have the following tools 2 Phillips 2 Flathead 5 32 hex key diagonal wire cutters flathead tweaker razor or knife Robertson square head screwdriver PC with installed Crestron software com port for setup and diagnostics Smartboard Software The entire system consists of the following components TANDBERG Director Module 1box e External cable pack 1box Codec Accessories WAVE Camera additional mics network cables AudioScience Mic 1box Touchpanel optional 1 box Smart 30001 optional 1 big box e Smart 30001 Camera Shelf e Smart Room Control Module RCM e Smart software Customer supplied PC optional Smartboard Specific please skip over this section if you did not purchase the 3000i Smartboard option 6 To unpack the 30001 cut the straps remove the outer cardboard packaging and lower the plywood Director Modulep eee Remove the bolts
14. ided by Smart Reference 3000i Installation G uide Reference 3000i Videoconference Shelf Installation G uide Reference 30001 Room Control Module Installation G uide Room Configuration and Setup The Director Module has been designed to provide versatility for installation at any site The following sections describe the D irector installation in a typical room setup The two most common configurations are described below The first shows the D irector Module installed in a Smart 3000i cabinet and the second shows a typical setup with a D irector Module and touchpanel Smart 3000 Touchscreen Markers and Pentray AudioScience Microphone Optional Touchpanel SS O O U y ey O O V ov Q O O O O O O Q m yn Optional Monitor and Camera Director Module Installation The 5RU Director Module comes ready for installation into a standard 19 rack unit Place the Director Module in the rack and secure using the 4 screw holes provided If installing the D irector Module into the 30001 cabinet place into the rack with the plexiglass front of the Director Module behind the magnetic latches If there the D irector Module does not settle behind those latches it may be necessary to loosen the latches with a Robertson head screwdriver Remove adhesive protection
15. n female D sub connector TOUCHSCREEN MOUSE Supports Smart 3000i touch overlay or Microsoft compatible mouse 9 pin female D sub connector CRESNET Port reserved for future expansion of Cresnet devices 15 pin male D sub connector 10 Basic System Connections The following Diagram shows the basic system connections required for proper operation For simplicity the N etwork connections are not shown in the diagram below CABLE SUPPLIED WITH MICROPHONE 1323 0036 MICROPHONE SMART 3000i AUDIO IN LABELLED AS COMPUTER 1 AUDIO WAVE CAMERA DIRECTOR APPLICATIONS MODULE THESE CONNECTORS ARE USED INTERNAL TO THIS MODULE LAN PC VGA IN AUX CTRL3 DIAGNOSTICS OUCHSCREEN MOUSE CRESNET muH T CABLE PART OF 3000i LABELLED AS COMPUTER 1 VIDEO TOUCH PANEL
16. nd Multisite options These options are set on the codec using the remote control or the IR functions see IR Functions below system Information Se ee Tandberg Gd Natural Presentation Bot ingtalled i ae At ine talled SDN Bandwidth LAM Bandwidth MRE MM 17 IR Functions Selecting the IR Functions button will display a both near and far end video outputs as well as all the buttons found on the TAND BERG remote control You can use any of these buttons to emulate button pushes on the remote Audio Choosing thee Audio button will display the Audio inputs and outputs of the codec Touching the or For each input will raise or lower the gain of each input Inputs may also be disabled enabled by touching the icon in the middle of each respective input Note When in the normal presentation and videoconference pages and the VCR source is selected the system will automatically tum on and off Audio Input 6 corresponding to that video input 18 System Options The system options button allows for limited modification of setup of the codec Modification of these setting from the default values may affect the operation of the Director system The main item of note is the Camera Model setting The system supports VISCA controlled cameras and can therefore is selectable between the WAVE and VISCA controlled cameras VISCA cameras would use the Aux 1 Output on the Director Rear Interface Panel ystem Options S
17. ore proceeding please ensure that the following list of parts was received with your new AudioScience Microphone package If any part is missing or damaged contact your TANDBERG Representative to arrange for a replacement Part Description Present Rear Deflector Cable Suspension Assemblies Safety Cable Assemblies 9 16 Ceiling Track Clips 15 16 Ceiling Track Clips 1 4 Universal Snap Hooks 6 6 Nylon Washers Shoulder Screws White Cable Ties 20 Foot Length of Bailing Wire Bottle of Brillianize Plastics Cleaner Sofkloth Towel Assembly and Installation Instructions 47 Plenum Rated Microphone Cable Assembly ES Tools Required for Assembly and Installation Step ladder To suit ceiling height 1 Phillips Screwdriver Wire cutter Knife or other tool to notch the ceiling tiles Any tools required to snake cable through the wall if desired 22 Installation Considerations 1 The standard hardware included with the microphone is intended to be clipped to ceiling tracks with the standard inverted T shaped cross section and with the horizontal part of that T to be either 9 16 14 mm or 15 16 24 mm in width Ceilings which are not of this design need to have a secure anchoring installed in the ceiling to hang the microphone 2 The standard cable included with the microphone is 47 feet 14 meters long and plenum rated to comply with fire code regulations This allows the microphone to be
18. s the green Projector Standby Button on the front of the 30001 cabinet O nce powered refer to the 30001 User s Manual to adjust the image to fit the screen LED Indicator of Lamp Status Projector Standby Button 14 Touchscreen Calibration Once the system is installed and functioning it is recommended that the touchscreen device touchpanel or Smartboard is calibrated First touch and hold the top left comer of the screen for 5 seconds This will give you a hidden setup screen Then touch and hold the bottom right corner of the screen for another 5 seconds be be bel for 5 seconds i alg a 1 on TANDBERG Y ou will get the following screen DVP 4 Tools Selecting Calabrate System will display a series of push points on the touchscreen device used to calibrate the screens After the third pint the system will restart and return to the Opening Page If it is not possible to reach this page because the calibration is too far off the screen you can connect direct to the D irector Module and enter a simple command To do this 1 g Be w N Connect with a straight through RS232 able to the Program port on the back of the Module O pen a terminal program such as HyperTerminal or Viewport Set the baud rate settings to 115200 N 8 1 Type the command CALTOUCH and lt enter gt Touch the crosshairs on the screen to calibrate the system 15 If the 3000i Smartboard system is used on conj
19. securing the bottom of the 3000i to the pallet and make sure the locking casters are in the off position You will need to rotate the orange braces a 1 4 turn to remove them from underneath the 3000i cabinet Carefully roll the unit down the ramp provided and remove the shrink wrap with a razor blade or sharp knife Inside the 30001 cabinet you will find the projector keyboard and accessory packaging The projector will be installed but will need to be adjusted to fit the image correctly on the screen Refer to the Smart 3000i User s Manual for adjusting the projected image Cabling for the projector should be present and labeled The wireless IR receiver for the keyboard should be in place and ready to plug into the customer PC The wireless keyboard must be hooked up to the PC and mouse ports and the batteries included must be installed in the keyboard In the accessory box you will find the Smartboard markers and eraser To install the Videoconferencing Camera Bracket it is important to know the location of the presenter in relation to the camera Place the camera bracket on the opposite side of the display from the presenter There is one existing hex screw on the top and two screws on the bottom of the cabinet to be used for mounting the bracket The shelf fits into the slots provided and secures using the thumbscrew provided For additional information diagrams and instructions refer to the following reference guides prov
20. solid anchoring points in the ceiling D o N ot attach the safety cables to electrical or other wiring The 1 4 universal snap hooks and the bailing wire may be used to achieve this Allow enough slack to let the ceiling tiles slide into place but not enough to allow the microphone unit to hit anyone in the case of ceiling track failure 9 Push back the ceiling tiles located directly above the microphone unit Route the microphone cable up from the hole in the top deflector along one of the safety cables to the ceiling Use the supplied cable ties to attach the microphone cable to the safety cable 10 Plug the 47 microphone cable assembly into the X LR connector connected to the microphone capsule Route the cable across the ceiling and down a wall located near the Videoconferencing system If the cable is to be installed in a wall a fish tape or conduit may be necessary to get the cable from the ceiling to the floor 11 Replace the ceiling tiles Small notches may need to be cut in the ceiling tiles to allow for the microphone cable and safety cables 12 Using the Brillianize plastic cleaner and the Sofkloth towel wipe clean the plastic surfaces of the AudioScience microphone The microphone is now ready for use 26
21. t labeled SING LE and the other end to the video input of the vcr For recording the NEAR SIDE video on the ver or other video device 1 Connect one end of aRCA male to male cable to audio output 3 labeled VCR on the codec the other end to the audio input of the vcr 2 Connect one end of a RCA male to male cable to video output labeled D UAL and the other end to the video input of the vcr Note If the far end sends a native VGA encoded image in a videoconference call the image displayed from an s video or composite output may be mis sized and unsuitable for recording purposes 13 PC Sources The Main and Secondary PC s connect to the X port 10 Switcher The Intemal PC s audio control and VGA connects internal to the 30001 cabinet with the cables provided The Secondary or laptop pc should be connected to the external cable loom provided These connections to the X port 10 allow for the first PC to be shown but can switch to the second PC source when a video signal is detected Powering On the System Once cabling has been completed the system is now ready for the AC mains to be plugged in To verify that all components have been powered on you should be able to see the following LED indicators through the smoked glass cover If any of the green or red LED s do not show through the smoked glass the system will not work properly Contact TAND BERG Technical Service immediately To power on the projector pres
22. unction with the Director Module it will also be necessary to calibrate the Smartboard software on the computer To do this select the PC as your video source and use the Orient utility found in the Smart software s Control Panel Pick the Orientation Precision Eg ho MH otebook a eee oe h vere 2 C Standard 20 Points Keyboard Fine 80 Points Floating Tools Control Panel Select the level of precision you want to use during the onentation Higher numbers of points will result in more accurate tracking but will take more time to complete Advanced Nest gt gt Cancel Y ou can also calibrate the PC software by pushing the Keyboard and Right mouse buttons at the same time found on the front of the 30001 You should calibrate the control system before calibrating the Smart software Recorder ecorder Keyboard Button Right Mouse Button 16 Touchpanel Tools System Setup Various tools may be accessed from the systems opening page Touching the top left comer of the touchscreen and holding for 5 seconds will access a list of tools where system information IR functions audio system options and directory information can be accessed and edited Press and hold for 5 seconds System Information This button gives information about options and bandwidths available on the codec The D irector systems should be equipped with both Natural Presenter Package a
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