User Manual IDS
Contents
1. E y i i E ici ba f Ie CO lt BAVA TL an TETE TTL Tel H i iW 5 I h a mi EF H 5 E 4 4 4th 0 Hh Whi il i AA li Zu Si ii N DD UMNO OOOO gt DONN DODOINOD lt gt DUNNO D D he EE Figure 2 1 IDS 3121 Series Dimensions 2 3 Rear Mount Assembly SOP Use the M4 screws to attach and tighten as follows e N we N pre a _ oft jel DL x Note Please uses insulation tape e g Kapton to cover the edge of touch E X screen to protect the electric circuit and not to cover the active area E 7 IDS 3121 User Manual 2 4 Packing List m 1x VGA cable 15P M 1 8 meter m 1x USB A M USB A M 1 8 meter m 1x 60W 12Vdc 5A power adapter Note The above accessory cables are subject to change in different SKUs IDS 3121 User Manual 8 Touchscreen Sections include OSD Functions E Touch Drivers 3 1 OSD Functions IDS 3121 Series The OSD of the IDS 3121 display 1920 x 1080 resolution was selected to illustrate examples below2. Buttons Description Power Turn the monitor power ON or OFF Menu Activate the OSD menu Select Auto Exit Automatically adjust the clock phase H position and V position Value Up Down Move the selector to the previous option Decrease the gauge value of the selected option LED Function DPMS ON Green DPMS STANDBY Orange DPMS OFF Red 3 1 1 OSD Main Menu Push the MENU Key IDS 3121 User Manual 10 3 2 OSD Level 1 OSD Level 2 Description Contrast Adjust the contrast ratio value Brightness Adjust the brightness value Standard Standard Mode i Text Text Mode Luminance ECO Mode Internet Internet Mode Game Game Mode Movie Movie Mode Sport Sport Mode Adjust the image sampling clock to Clock reduce vertical line noises 4 Phase Adjust the image sampling phase to Image reduce horizontal noises Seung M I H Position Adjust horizontal position of image V Position Adjust vertical position of image Image Ratio Wide 4 3 Select the image display ratio Warm Normal Cold a Red USER R 0 100 step 1 Ne User Green USER G 0 100 step 1 Blue USER B 0 100 step 1 sRGB 0 100 a H Postion Adjust the horizontal position of OSD step 5 0 100 Fe V Postion Adjust the horizontal position of OSD step 5 eng Timeout ae Setup Upyy step 5 10 languages English Spanish Language France Portugue
3. IDS 3121 Series 21 5 Industrial Open Frame Monitor AD ANTECH Enabling an Intelligent Planet Copyright The documentation and the software included with this product are copyrighted 2014 by Advantech Co Ltd All rights are reserved Advantech Co Ltd reserves the right to make improvements in the products described in this manual at any time without notice No part of this manual may be reproduced copied translated or transmitted in any form or by any means without the prior written permission of Advantech Co Ltd Information provided in this manual is intended to be accurate and reliable How ever Advantech Co Ltd assumes no responsibility for its use nor for any infringe ments of the rights of third parties which may result from its use Acknowledgements Intel and Pentium are trademarks of Intel Corporation Microsoft Windows and MS DOS are registered trademarks of Microsoft Corp All other product names or trademarks are properties of their respective owners Product Warranty 2 years Advantech warrants to you the original purchaser that each of its products will be free from defects in materials and workmanship for two years from the date of pur chase This warranty does not apply to any products which have been repaired or altered by persons other than repair personnel authorized by Advantech or which have been subject to misuse abuse accident or improper installation Advantech assumes no liability
4. Instructions 10 11 12 13 14 15 16 Read these safety instructions carefully Keep this User Manual for later reference Disconnect this equipment from any AC outlet before cleaning Use a damp cloth Do not use liquid or spray detergents for cleaning For plug in equipment the power outlet socket must be located near the equip ment and must be easily accessible Keep this equipment away from humidity Put this equipment on a reliable surface during installation Dropping it or letting it fall may cause damage The openings on the enclosure are for air convection Protect the equipment from overheating DO NOT COVER THE OPENINGS Make sure the voltage of the power source is correct before connecting the equipment to the power outlet Position the power cord so that people cannot step on it Do not place anything over the power cord All cautions and warnings on the equipment should be noted If the equipment is not used for a long time disconnect it from the power source to avoid damage by transient overvoltage Never pour any liquid into an opening This may cause fire or electrical shock Never open the equipment For safety reasons the equipment should be opened only by qualified service personnel If one of the following situations arises get the equipment checked by service personnel E The power cord or plug is damaged Liquid has penetrated into the equipment m The equipment has been ex
5. Number 2006531200 Edition 1 Printed in Taiwan September 2014 IDS 3121 User Manual ii Declaration of Conformity CE This product has passed the CE test for environmental specifications Test conditions for passing included the equipment being operated within an industrial enclosure In order to protect the product from being damaged by ESD Electrostatic Discharge and EMI leakage we strongly recommend the use of CE compliant industrial enclo sure products FCC Class A Note This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Opera tion of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense FM This equipment has passed the FM certification According to the National Fire Pro tection Association work sites are classified into different classes divisions and groups based on hazard considerations This equipment is compliant with the speci fications of Class I Division 2 Groups A B C and D indoo
6. ard is correct The position of screen is not in the center m Adjust the H position and V position or perform Auto Out of range m When the message Out of Range appears onscreen it indicates that the sig nal of the computer is not compatible with the LCD display i e the resolution exceeds the specified resolution for the LCD m Adjust the BIOS setting to match the correct resolution No signal The display is powered on but can neither receive or display any signal from the computer Check all power switches power cables and VGA signal cables to ensure that all are connected correctly on both sides Going to sleep m If the system goes to sleep then the display has either been set to power sav ing mode or the display is experiencing a sudden signal disconnection problem Check the BIOS system settings and or Windows configuration Then check the connection of the power cable to computer on both sides IDS 3121 User Manual 14 15 IDS 3121 User Manual AD ANTECH Enabling an Intelligent Planet www advantech com Please verify specifications before quoting This guide is intended for reference purposes only All product specifications are subject to change without notice No part of this publication may be reproduced in any form or by any means electronic photocopying recording or otherwise without prior written permis sion of the publisher All brand and product names are trademarks or registe
7. duct Phol s uuue kan ann dad 2 Naming Rule nee ie 3 Declaration of Touch Screen Accuracy uuuennnnesseennnnnennnennnnnnnnnnnnnnnennn nenn 3 System Setup nissan 5 Specification S e cid iia 6 DIMenSIOnS se un e dic ibas 7 Figure 2 1 IDS 3121 Series Dimensions 7 Rear Mount Assembly SOP u a 7 Packing List unser arena 8 Touchscreen u2020u22000nnn0non naar nn naar 9 OSD Functions IDS 3121 Series 10 3 1 1 OSD Main Menu Push the MENU Key 10 Touch Drivers aan ne Eee nennen 11 Troubleshooting 13 Introduction usa en 14 Troubleshooting it al 14 vii IDS 3121 User Manual IDS 3121 User Manual viii Overview Sections include E Introduction m Features Applications E Product Photos E Naming Rule 1 1 1 2 1 3 1 4 Introduction The Advantech IDS 3121 series is a brand new Industrial Open Frame Monitor designed to meet the needs of customers who want quick and easy integration with Advantech Embedded Box Computers such as ARK and DSA lines Features E 21 5 FULL HD LED backlight panel provides 20 30 power saving 0 C 45 C operating temperature support Reliable surface capacitive touch sensor All new mechanical design with integrated bracket for easy installation Versatile mounting methods for rear mount and VESA mount 75 x 75 mm 100 x 100 mm Applications Application
8. pecifications E Dimensions E Rear Mount Assembly SOP Cable Clamp Mm Accessory Packing 2 1 Specifications Note The IDS 3121 series offers the following features and meets precise N specifications Unless otherwise noted all the information listed below is subject to change without prior notification Model IDS 3121GD Size 21 5 LED panel Resolution 1920 x 1080 FULL HD Viewing Angle 178 H 178 V Brightness 250 cd m Display Color Support 16 7M colors Contrast Ratio 1000 1 Response Time 14 msec Backlight Life 30 000 hrs T S Type Surface Capacitive Touch Screen Touch Surface Hardness Mohs 7 Durability 200 million touches Transparency 91 5 1 5 Operating Temperature 0 45 C Storage Temperature 20 60 C Environment Humidity 5 90 40 C non condensing 5 500Hz 0 026G2 Hz 2 16Grms X Y Z Vibration E 1 hour per axis VGA x 1 DVI D x 1 12 VDC Jack x 1 USB x1 1 0 USB is reserved for the connection to enable touch usage only Keys Menu Up Down Auto Adjust Monitor Power Syster on off y OSD Menu Functions Brightness Contrast Screen Set tings Color Temp Language OSD Settings VGA DVI Recall Auto Adjust Power AC 100 240 V input DC 12V 4A output 6 IDS 3121 User Manual 2 2 Dimensions ETES CET
9. posed to moisture E The equipment does not work well or you cannot get it to work according to the user s manual E The equipment has been dropped and damaged The equipment has obvious signs of breakage DO NOT LEAVE THIS EQUIPMENT IN AN ENVIRONMENT WHERE THE STORAGE TEMPERATURE MAY GO BELOW 20 C 4 F OR ABOVE 60 C 140 F THIS COULD DAMAGE THE EQUIPMENT THE EQUIPMENT SHOULD BE IN A CONTROLLED ENVIRONMENT CAUTION DANGER OF EXPLOSION IF BATTERY IS INCORRECTLY REPLACED REPLACE ONLY WITH THE SAME OR EQUIVALENT TYPE RECOMMENDED BY THE MANUFACTURER DISCARD USED BATTERIES ACCORDING TO THE MANUFACTURER S INSTRUCTIONS The sound pressure level at the operator s position according to IEC 704 1 1982 is no more than 70 dB A DISCLAIMER This set of instructions is given according to IEC 704 1 Advantech disclaims all responsibility for the accuracy of any statements contained herein Caution For power adapter selection the information about the adapter output rating 12 Vdc 5 A min or 18 W min is provided in the user manual for user s selection if the power adapter is not shipped with the unit V IDS 3121 User Manual IDS 3121 User Manual vi Contents Chapter 1 a Oo O1 ND Chapter 2 2 1 2 2 2 3 2 4 Chapter 3 3 1 3 2 Appendix A A 1 A 2 A e 1 Introduction u iii 2 OATES oii ana iio ande am tail bete 2 Applications isso ds a mere dt dit ones time te ets 2 Pro
10. r hazards Technical Support and Assistance 1 Visit the Advantech website at http support advantech com where you can find the latest information about the product 2 Contact your distributor sales representative or Advantech s customer service center for technical support if you need additional assistance Please have the following information ready before you call Product name and serial number Description of your peripheral attachments Description of your software operating system version application software etc A complete description of the problem The exact wording of any error messages iii IDS 3121 User Manual Warnings Cautions and Notes Warning Warnings indicate conditions which if not observed can cause personal N injury Caution Cautions are included to help you avoid damaging hardware or losing data e g A There is a danger of a new battery exploding if it is incorrectly installed Do not attempt to recharge force open or heat the battery Replace the battery only with the same or equivalent type recommended by the man ufacturer Discard used batteries according to the manufacturer s instructions Note Notes provide optional additional information Document Feedback To assist us in making improvements to this manual we would welcome comments and constructive criticism Please send all such in writing to support advan tech com IDS 3121 User Manual iv Safety
11. red trademarks of their respective companies O Advantech Co Ltd 2014
12. s Russia Tradi guag tional China Simplified China Korea Dutch Japanese DDC CI Yes No Enable or Disable DDC CI Reset Yes No Reset to default settings Extra Resolution kr 0 Information H Frequency V Frequency Touch Drivers The T S driver is available online at the Advantech website as follows http support advantech com support default aspx 11 IDS 3121 User Manual IDS 3121 User Manual 12 Appendix A Troubleshooting A 1 A 2 Introduction If experiencing trouble with the monitor or it fails to operate correctly please refer to the following instructions before calling the Advantech service center If unable to cor rect the faults using the instructions below then please contact the distributor or the services repair center Troubleshooting No Images Appears On Screen Check to see that all the I O and power connectors are installed correctly and connected Refer to 1 4 Open Frame Bottom view Make sure that none of the connectors are crooked broken or loose Make sure that the OSD power on the LED is turned on Make sure that the brightness is not in the minimum Make sure that the screen resolution is set to the correct setting for the type of LCD and that the setting does not exceed the resolution specified for the partic ular model of LCD The image is incorrectly displayed or the full screen image does not appear m Please make sure the screen resolution on the motherbo
13. scenarios self service applications E Gaming Casino mM Kiosk POI machine Ticketing Machine m ATM Product Photos Front view IDS 3121 User Manual 2 1 5 Naming Rule IDS Product Line Industrial Display System 7 IDS 31 31 21 GD 25 FH A1E a EE on I I l 1 I I 7 1 i VG VGA v I sv SVGA Code Panel Size Code Panel size rar 15 15 l 17 17 Brightness 2 19 19 I 25 250nits 21 2157 I 30 300 nits Vv CO En WN Without touch Cod EYEE WR With resistive touch OPFM Seri SUSS GD With Surface capacitive touch 1 6 Declaration of Touch Screen Accuracy Accuracy Outside of the Precision Area Accuracy True Position Accuracy within the Viewing Area but outside of the Precision Area the center 94 of the X Reported touch coordinates are accurate to 97 0 or better of true position based on viewing area dimensions when linearized and used in conjunction with 3M Touch Systems EX Series Touch Controllers and Y viewing area dimensions 19 497 495 22 OUTER GLASS AREA 18 957 481 50 VIEWING AREA 17 857 453 57 PRECISION AREA _ 543 13 13 79 2404 020 M 6 10 51 10 122 10 728 11 208 257 11 272 50 284 69 PRECISION VIEWING OUTER AREA AREA GLASS AREA 3 IDS 3121 User Manual IDS 3121 User Manual System Setup Sections include E S
14. under the terms of this warranty as a consequence of such events Because of Advantech s high quality control standards and rigorous testing most of our customers never need to use our repair service If an Advantech product is defec tive it will be repaired or replaced at no charge during the warranty period For out of warranty repairs you will be billed according to the cost of replacement materials service time and freight Please consult your dealer for more details If you think you have a defective product follow these steps 1 Collect all the information about the problem encountered For example CPU speed Advantech products used other hardware and software used etc Note anything abnormal and list any onscreen messages you get when the problem occurs 2 Call your dealer and describe the problem Please have your manual product and any helpful information readily available 3 If your product is diagnosed as defective obtain an RMA return merchandize authorization number from your dealer This allows us to process your return more quickly 4 Carefully pack the defective product a fully completed Repair and Replacement Order Card and a photocopy proof of purchase date such as your sales receipt in a shippable container A product returned without proof of the purchase date is not eligible for warranty service 5 Write the RMA number visibly on the outside of the package and ship it prepaid to your dealer Part
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