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1. a Account root code 13 St o Net Product Efficiency 0 0 SUBNET STATIC EFFICIENCY 0 0 ELIMINATES STATIC 43 17 ELIMINATES WINTERTIME STATIC 23 CONTROLS STATIC 273 10 SUBNET CONTROLLIN f CONTROLS FRIZZINESS 213 74s a CONTROLS FLY AWAY HAIR HAIR 1S EASIER TO CONTROL MANAGE 25 23 MISC CONTROLLING HAIR COMMENTS 43 25 SUBNET APPEARANCE TO HAIR 0 0 s MAKES YOUR HAIR LOOK NICE 67 5 2 STRAIGHTENS HAIR 2 1 MISC APPEARANCE TO HAIR COMMENTS fF 355 ye maa PRODUCT EFFICIENCY COMMENTS 0 0 WORKS WELL QUICKLY 262 11 MISC PRODUCT EFFICIENCY COMMENTS 3 17 gt EASY QUICK TO USE 714 5 o Net Product Application 0 I APPLY IT WET APPLY IT WET AND DRY 5 Ita 2 ALL OTHER STYLING METHODS COMMENTS a NMatuVare otilitvue IAY MOL __ EE Responses anys E Show detzils Z Responses 2 sts Sack to Questions FIG G2 Sheet 22 of 35 US 2003 0099402 A1 Then left click on the code being careful to keep the lef mouse button depressed With the left mouse button depressed move the code to the SUBNET STATIC EFFICIENCY You ll know you re there when the SUBNET STATIC EFFICIENCY turns blue and there s a little at the lower right corner of your mouse pointer After you are at your target let go of the right mouse button and the code will be in the SUBNET STATIC EFFICIENCY Patent Application Publication May 29 2003 Sheet
2. ADR ros esse iD Se gt Net Protuct Etisency 0 O e SUENET STATIC EFFICIENCY 0 0 o ELOneTEs S120 weer 328 e EQWINLTES LT o CONTRO fant at Bg MOSS ETATE EFFICIENCY COMMENTS 2 1 e SUENET CONTROLLING RASR 5 0 e CONTROLS FRIDINEES 1253 Ee e CONTROLS FLY Away RLIAIRIR IS EASTER TO COKRO a WISE CONTROUING RAR COMMENTS iar ON SUEWET A FEARLNCE TO WAJIR 10 os WAKES YOUR BAR LOOK ICE 120 Z5 e STRESSKTENS RAR ITS 1 gt MISC AFFELRLNCE TO KAJA COMMENTS 183 Em HISCELLEKEOUS PRODUCT EFFICIENT COMMENTS e ELSV QUICK TO USE ila T e WORKS WELL QUCEKLY 1257 e MISC PRODUCT EFFICIENCY COMMENTS eset Netis ing ebert tere lor SER TO ETONG METHODE Couns mS S iw Net Versatiny 10 ow SOODFORLONS HAE Iwe MSC VERLETIOTY COENS wie Wiscellsneors 9 G REASOIAELE PRICE 3263 g Eke F Show cerig Remove Selected Codes Click on this and you will delete all of the codes that you selected they ll be highlighted in yellow Remember there is no Undo so be careful when you re deleting Patent Application Publication May 29 2003 Sheet 25 of 35 US 2003 0099402 A1 O77 whet anything did you perticulerly UKE ebout the Stetic Free product I BE AS SPECIFIC AS POSSIBLE ASSN so cose 15 Se Net Produc Effisiency 0 D SUBNET STATIC toa eae 9 ba o EWMINATES SANI ELIMINATES WINTEREM CONTROLS STATIC MISC STATIC EFFICIENCY COMMEN
3. a ve matches the ve in never Matches any single character except a newline character Matches pattern and remembers the match The matched substring can be retrieved from the resulting Matches collection using Item 0 n To match parentheses characters use or Matches either x or y For example z food matches z or food z f oo matches zoo or food n is a nonnegative integer Matches exactly n times For example o 2 does not match the o in Bob but matches the first two 0 s in foooood n is a nonnegative integer Matches at least n times For example o 2 does not match the o in Bob and matches all the o s in foooood o 1 is equivalent to o o 0 is equivalent to o m and n are nonnegative integers Matches at least n and at most m times For example o 1 3 matches the first three o0 s in fooooood o 0 1 is equivalent to o A character set Matches any one of the enclosed characters For example abc matches the a in plain A negative character set Matches any character not enclosed For example abc matches the p in plain A range of characters Matches any character in the specified range For example a z matches any lowercase alphabetic character in the range a through z A negat
4. AS a new Oden suestion AgS 2 new closes surstisn j Click on this buton and you ll be asked FIG 17 Patent Application Publication May 29 2003 Sheet 11 of 35 US 2003 0099402 A1 Copy code book Select one of the options below Do not copy code book i went to Ceete the code book myself Copy 2 cooe book from another stucy I cen edit the code book efter it is copied Punch this button click on OK and you will be presented with a list of studies then questions from which you may copy a code book in its entirety F1G 18 Appears in the top most window during coding Question type i Question 1D i Cerd number Used only for column sinary files olumn Used only for column dinery format This is the eh lurin where the code for this ovestion s written ies columns sec only for column binary formet This 1s ine ber of columns used to write esch code Question tert i Question neip These fields are used to formet results deta in a cerd column format usually to create a Qu nivum ASCII data set See Down Loading Results Help about this question Will be displayed anytime you click on the while coding FIG 19 Patent Application Publication May 29 2003 Sheet 12 of 35 US 2003 0099402 A1 Editing question Quesiionivoe O OOOO O O O ClO 1 Question ID i 4 Question text l i yes Cancel FIG 20 The value is the
5. Removes the selection from all responses previously selecied espeooens T Eea wo Cea al Responses CONTROLS ST Citar al Cees tAmhasyph l heve net bought Removes the selection from ell coces previously selected eee sy e losia fer ToS Wis type of hei EUI pliable AE E A 00e7 rtce fer cole weether when te cenyol e EDWINA ES wit Selects al the responses in the list thet you have just created When you execute this commend ell of the responses in the list turn blue indicating thet they ere selected WTERTME S522 sE YAWAY RIRIN EE o Seszoncente 7 Responcens FiS Select All Same Code When you select a code in one of the responses by double clicking it will turn yellow Then when you select All Seme Code all of the same codes in the response list will be selected and will turn yellow This is helpful when you want to swap one code for another for instance FIG 34 J ise thet H wovit help concrel te sest in talr my heir tengs te heve lot ef metic Falt yet my Spnete Curing the winter is such thet J Tiun heve bren iini somesime new Bde pret tetty dance i Free e ytur heir is herd nyel Hy ewey heir aA grettin weir is elweys full of stetig Sheet 24 of 35 US 2003 0099402 A1 al THEO 2 whel H anything dod you pardiquierly LXE ebout the Stet BE 4S SPECIFIC 25 POSSIELE
6. attractive model has similar problems experience good pricing and works in winter TABLE 2 BLOCK 16 I liked the appearance of the model in the ad I have similar problems with static in my own hair I can believe that this product would work well especially in the winter And the price is right BLOCK 18 I liked the appearance of the model in the ad I have similar problems with static in my own hair I can believe that this product would work well especially in the winter And the price is right BLOCK 20 I liked the appearance of the model in the ad I have similar problems with static in my own hair I can believe that this product would work well especially in the winter And the price is right BLOCK 22 Attractive mode Has similar problems experience Good pricing Works in winter 0016 Those skilled in the art will appreciate that indi vidual users may practice the method of the present inven tion on a computer network Users may also make use of the internet which is a global collection of computer networks that provide individual users the ability to access internet services including the worldwide web web When making use of the internet users will remotely login to high power computers known as servers connected to the internet 0017 Those skilled in the art will appreciate that the method of the present invention may be adapted for use in a plurality of languages 0
7. 23 of 35 US 2003 0099402 A1 Expand Collapse just lets you expand or collapse the codes nets So if you only want to see a specific NET you can collapse all of the others To execute the command just right click on the NET you Delete want to expand or collapse and it goces by will turn yellow Then Left click clicking p here You and this menu will appear Select mzy not Expand Collapse delete codes thet elreecy contein re rESDONSES To co so Selecting properties will bring up a screen that lets you edit the components of a code coce cf ail TESPONSES that it contzins Selecting Match Expression will apply the expression in the code against all of the un coded respondents They will appear in the left hand window and you ll be able to see a count of them and what that is of the Total of respondents The Expression Tester lets you test eny expression egeinst ell of the un coded responses for this ovestion It s a very powerul wey to help you build expressions end code bocks When you select it a screen will eppeer similar to this one lt You may enter any regular expression in the text box and Ascribe will epply it against all of the un coded responses for this question They will be listed in the left hand screen FIG 33 Patent Application Publication May 29 2003
8. A screen such as FIG 11 may also be provided to delete loaded data and to view a summary of data loads 0041 3 Creating a Study and Study Components 0042 Referring to FIG 12 a screen may then be pro vided in which a study is created On this screen not only may a new study be added but a study may be edited or a study may be deleted For editing of a study a screen such as is shown in FIG 13 may be displayed in which the user may change the status study name supervisor client and customer a description of the study Various text information on which may be useful to the user may also be changed The deletion of the study may be accomplished by means of a screen as shown in FIG 14 Questions may be added or edited by means of a screen as is shown in FIG 15 Two basic types of questions may be posed which are open ended questions and closed ended questions Open ended questions are answered with verbatim text typed in by the respondent over the internet described verbally to a phone operator or written Closed end questions ask for a discrete response usually from a list of possible responses Open ended responses are what is coded for the user A closed end question provides context about what the respondent has answered in the survey At times closed end questions are critical to understanding a verbatim response when for instance the open end question says You said X about Y why did you say that Where X and Y
9. HTIL TEER Sort orcer oo eeSeSSSSFSSSSSSSSSFsFeFeFee 2x Cancel j FIG AY Patent Application Publication May 29 2003 Sheet 18 of 35 US 2003 0099402 A1 Building a Code Book from the Study Questions Screen Question Code Book these are the codes Code Dictionary This is the datzbase of that you wil use to code the question They codes They may be thought of as main ere copied from the code dictionary and Sdezs thet you will make specific to 2 placed in the question You may change question afier you copy them to 2 question them to be specific to the question once you have copied them from the code dictionary i Her Donroe eres Qo S z o Controls cry hair 2z Q o Controls fly away heir zez A o Controls fizzy heu the frizzies gen Q O e Controis static hair 224 A o e Controls your heir all other mentions gee a o i Wheat if anything did you particulary LIKE about the SteticFree product gt i o menciones avruncioforog sits set 256 o ADSESaNce 675 275 O e Zcomony 572 357 2 fx o Heir Control cers 279 7 Controls cry heir s17 263 BX e Controls your hair in the winter ze 5 Controls Ay away hair t z2 px si o Could make heir look bag 21063 2 y Controls fizzy heirfthe frzzies 53s 263 gt A X lt il o Good for lone heir 22s Q c i Controls static hair t23 z5 ii e Lests sil dey 235 A C
10. P gt Converting from CFMC Data File lt P gt 5531 lt P gt Converting from Excel Data File lt P gt 5537 lt P gt Converting from Tab Delimited text file lt P gt 5530 lt P gt Data saved successfully lt P gt 5536 lt P gt Error during conversion of CFMC file lt P gt 5532 lt P gt Excel conversion complete lt P gt 5533 lt P gt Excel error during conversion lt P gt 5529 lt P gt Saving input data lt P gt 5538 lt P gt Tab Delimited conversion completed lt P gt 5495 A column containing the Respondent ID could RRRA LIL MANNS Deutsch Kopiert von 1 Kopiert nach 1 Keine Firma lt A href 1 gt Zuruck zur letzten Seite lt A gt lt P gt CFMC Umwandlung vollendet lt P gt lt P gt Umwandlung von CFMC Datei lt P gt lt P gt Umwandlung von Excel Datei lt P gt lt P gt Umwandlung von Tab Delimited Textdatei lt P gt lt P gt Daten erfolgreich gespeichert lt P gt lt P gt Fehler wahrend Umwandlung von CFMC Datei lt F lt P gt Excel Umwandlung beendet lt P gt lt P gt Excel Fehler wahrend Umwandlung lt P gt lt P gt Speichern von Eingabedaten lt P gt lt P gt Tab Delimited Umwandlung beendet lt P gt Es konnte keine Spalte mit der Antwortendenidentifizi not be found lt br gt Be sure the word SessionID or gefunden werden lt br gt Uberprufen Sie ob das Wort RespondentID is the first cell of the column containing response identifiers 0035 The user
11. Re coding can also be used to test expressions code brand list quickly delete codes add codes to the code book edit codes in the code book re net or move codes from one net to another copy and paste a code book from MS Word or exchange one code in the response for another Which may be used as such re coding as shown in FIG 30 0059 Referring to FIG 32 a screen is shown in which the re coding employs Drag amp Drop technique To allow a code to be moved from one sub net to another 0060 Referring to FIGS 33 and 34 screens are shown which enable the user to re code functionality and manipu late the code book In FIG 33 the user will click on and highlight a code or a net and then right click to bring up the menu shown in that figure In FIG 34 the screen is shown in which the left hand side of the screen contains responses that the user selected either through an expression tester or by asking to see responses for a code or set of codes After the list is on the left hand side window the user may right click the menu illustrated on the figure In the example shown in FIG 34 the user asks for all respondents that were coded with eliminates winter time static 0061 In order to re code the user sets up the code book so that he has tabs to represent his net structure For example the format in the user s notepad could be as shown in the following Table 8 TABLE 8 NET 1 Codel Code2 Code3 Coden NET2 Code
12. Un Mouvesu Co tect Ajoute une nouvelle question i PITT yt BH Ty Ef Sey T You should be czre the other iext string 2 1 to oe reserve the symbols in the text because they govern the way are inserted into the text string that you are translatin FIG 46 US 2003 0099402 Al METHOD FOR CONDUCTING AND CATEGORIZING DATA BACKGROUND OF THE INVENTION 0001 1 Technical Field 0002 The present invention relates to data processing and more particularly to data processing in the fields of linguistics and business methods Still more particularly the present invention relates to business methods useful in categorizing and coding responses to surveys 0003 2 Background Information 0004 In the practice of conducting consumer and other surveys open end coding is the process by which verbatim responses are assigned to categories These categories rep resent the concept that the verbatim responses are express ing It is a common task in the survey research industry to ask for verbatim responses from people who are inter viewed In many cases small number of open ended ques tions are distributed within the larger number of closed ended questions Such open ended questions might be there to clarify some of the closed end questions or to reveal information that is difficult to anticipate in a closed end category or to confirm closed end responses or as a way to generate ideas or concepts 0005 Referring to FIG 1
13. a typical prior art method for categorizing and coding verbatim responses to a survey is shown In a first step at block 10 key concepts in the verbatim response are located An example of such a ver batim responses are shown in Table 1 with reference to block 10 In the next step shown in block 12 the analyst manually searches the verbatim response for matching concepts in a code book Examples of such matching responses are shown adjacent block 12 in Table 1 with reference to block 10 In the next step shown in block 14 the analyst then records codes for such matching concepts For example and refer ring to Table 1 the codes attractive model has similar problems experience good pricing and works in win ter are selected from the available codes in the code book from the interviewee s response TABLE 1 BLOCK 10 I liked the appearance of the model in the ad I have similar problems with static in my own hair I can believe that this product would work well especially in the winter And the price is right BLOCK 12 Ad Appeal Good colors Catchy slogan Attractive Model Believability Faith in company Agrees with product concept Has similar problem experience Good pricing Works in dry conditions Works in winter May 29 2003 TABLE 1 continued BLOCK 14 Attractive model Has similar problems experience Good pricing Works in winter 0006 A difficulty with the prior art method of categor
14. do only the first two digits comprise the expression Allows ASCII codes to be used in regular expressions Matches n where n is a hexadecimal escape value Hexadecimal escape values must be exactly two digits long For example x41 matches A x041 is equivalent to x04 amp 1 Allows ASCII codes to be used in regular expressions US 2003 0099402 Al 0082 In order to match multiple cases the user can join regular expressions together using a vertical bar The vertical bar means match either of these expressions An example of this practice is shown in Table 23 below The user should only use the vertical bar to separate the words surrounded by angle brackets unless he is using the advanced features described in the next paragraph TABLE 23 Verbatim response Regular expression Result I love cats lt love cat gt gt lt love dog gt gt I lovecats I love dogs lt love cat gt gt lt love dog gt gt I lovedogs 0083 8 Study Results 0084 Referring to FIG 36 a screen with study results are displayed Whatever portion of client results section that is accessed is displayed in real time this information is pulled directly from the data base and includes all data information in the data base at the time the report was generated 0085 Referring to FIG 37 a screen with a cross tab study analysis report is displayed this is a simple cross tabulated r
15. ere part of the Net Respondents may have mece comments that were coded more than once within the Net FIG 37 Patent Application Publication May 29 2003 Sheet 28 of 35 Heir control Net i fly EWEY Je pera US 2003 0099402 A1 Geremi Asmimcyatr Sopenisor Coder Cct Edger feg Remis Amfs Question comparison for study Static Hair Concept Test Row question Q C1073 Wrat if anything cid you partiqulary LIXE about the Stetie Free produa Column question Qi Based on she cescristion cf the product vou fust looked at whin of tne following statements best describes hon you fee sbout buying Static Free Dehoutely 7 Probesly rprooeDly Definitely i i would not would ne net BOS would i boy Lau zy Du i TA o ponses for cell Row question Click here and you ll see the verbatim responses for everyone who seid they d Probably Buy end who mentioned thet they like the procuct beceuse it controlled si tic heir Q Ci071 whet if anything cid you periculary LIKE aboot the Statie Column question Qi Besed on the cesciztion cf the product you just looked et whic of statements best descibes how you feel about buying Static Free 10006 thet if tskes the static away e Comiurcie statie heir i zry herjibe frizzies o Cor tres sieuc heir 10023 i co mst like staticy hair end f the product works it
16. for io Delete socectesporset J Heye zece rerponses the guestens and the code tosk wsehd d you want torerode the entre study i Dajete 22 Coded open responses end allLeeded responses for this stacy Deire tosvedveteins sang the ete bak on 4 fd you want toreleed and reaode the entire 7 Despi ere moty j US 2003 0099402 A1 Patent Application Publication May 29 2003 Sheet 10 of 35 US 2003 0099402 A1 Questions for study Static Hair Concept Test mod Bnew open everton J Ade bhea SOIP QUEFDOA j ae t Ses aa a ex Q p iopen Fo 0200 3 gaan near O oman Used ioniy 3 i i number fer soma binary ardit H l Ta jsed on i format This is the e Question text l ACUOnS Key Roenes ponus eee Jeft columna where 1D i Q is i i binary the code for this amp Po a files vertion is written g ee Fey TRE Sey od yea i a L ebout the PRA gt 92 Cpen 6 0209 2 39 Mes 67 i parotu ery pi H Mae Free product any thar AE 2S You arly DISLIKE about the ree PrOcuct Tne one thing about the i z Og i produci wod Deak heed C k 2053 ourin your mind cr wi xA 72 Open O C505 4 Cogs pene E cet aaa N T GF The CSET SHON of the i i product you just looked et the folowing Eou I N A gt es i 73 l a f about buying Stene i FIG IE Adding an Open Ended Question Questions for study Static Hair Concept Test
17. native speaker of each language in which the system is operated 0095 Alternatively the system may make use of any of the known processes for automatically translating a phrase in a source language to a target language by for example generating a plurality of transduction records and a trans duction lattice and merging the transduction records with the transduction lattice as is disclosed in U S Pat No 6 233 544 0096 It will be appreciated that a method has been described which provides a quick easy and cost effective method of categorizing and coding verbatim responses to surveys This method also objectively accomplishes such categorizing and coding and is adapted for use in a plurality of languages 0097 In the foregoing description certain terms have been used for brevity clearness and understanding No unnecessary limitations are to be implied therefrom beyond the requirement of the prior art because such terms are used for descriptive purposes and are intended to be broadly construed 0098 Moreover the description and illustration of the invention is an example and the invention is not limited to the exact details shown or described What is claimed is 1 A method of analyzing a verbatim text comprising the steps of a storing the verbatim text in an electronic memory device and b identifying at least one concept in said verbatim text and linking said concept to a code 2 The method of claim 1
18. the selected smdy Studies Adde hew study Sheet 8 of 35 Add a new smdy by clicking on ibe Add a New Smudy bunon If you choose this option a new study will be added 10 the list for you io edit US 2003 0099402 A1 Ae aaeeea ane wAgtons Status Client Key Study Description E Coding in T AMENCER pra Americsn i i SPRA srosieae EDESSE ze Express Siudy among Achievers Concent Study FAX onhoig EASES z5 BASES Concent Enter stucy desc ipiion i pacers a PEPEE Se ee est here nem s Digitel Seget faiga OT ea z Cocing in z a 1 seCeL ISI EA progress Marketing 19 0 French Deodorent stucy Services Beigium 1 i tt en enw EE a ana temere mae irectio t AEFA Diaeta TNS stucy will be done Dy EQ X Complete Directions op LAETA Platfoon cary 5 D REseErcn ire o gt healer FEANSA i plsnners ecvisors i ry ry FPP Yanai ree cere a x Review in WTections AMX Nemes Pio eG bn f Di progress Research Ine i Concept Test American Express Nemes i p Q x Coding in i Hers beg Stetic Heir Demonstration Concept _ progress Interactive iT Concept Test Test i Uneer Manta ag aoe ae De de rade construction Comporetion 28 1 GM Study OM Study on Programs g tenuis ag TO ZAK Revier in Procter end 2 pala ial Training for Procter and FOCTESS amble Training Semble i X Click on the red x to g
19. wherein in step a the verbatim text is scanned into the memory device 3 The method of claim 1 wherein in step a the verbatim text is directly entered into the electronic memory device by a person being interviewed during an interview 4 The method of claim 1 wherein in step a the verbatim text is entered into the electronic device by a person other than a person being interviewed after an interview 5 The method of claim 1 wherein in step b said at least one concept is highlighted 6 The method of claim 1 wherein in step b a plurality of concepts are highlighted 7 Amethod of analyzing a verbatim text comprising the steps of a storing the verbatim test in an electronic memory device b identifying at least one concept in said verbatim text and linking said concept to a code and c verifying matching of the concept to a code May 29 2003 8 The method of claim 7 wherein step a the verbatim text is scanned into the memory device 9 The method of claim 7 wherein in step a the verbatim text is directly entered into the electronic memory device by a person being interviewed during an interview 10 The method of claim 7 wherein in step a the verbatim text is entered into the electronic device by a person other than a person being interviewed after an interview 11 The method of claim 7 wherein in step b said at least one concept is highlighted 12 The method of claim 7 wherein in step b a plura
20. 0099402 A1 This is the number Example of a NET or Uncup NETs always have at least one child coce under them end are cefined zs not selectable They are used in reporting to aggregate all of their chileren codes into a mejor category The isa copy symbol To copy a code from the Code Dictionary 10 a question follow these steps 3 Click on the red dot under which you want the code io eppezr For instance ifyou went the code to appear under the question then click on the red dot next to the question text 2 Click on the red dot next to the code that you want to copy That s a l you do The code will then be copied Patent Application Publication May 29 2003 Sheet 20 of 35 US 2003 0099402 A1 Code value This is the number thet is ecrually writen into the results data when you epply the code If you are downlozding the coded data in a punch formal the code value is interpreted as column punchs where the punch is the right most digit end the column is the digits preceding the unch Code Book Components Hover Help This is help thet appears when you hover over 2 code with your cursor Likewise jt may be overridden Description This is the description of the This will show up in the code list when you code ees Dicuonary ETATY Regula
21. 018 Ina preferred embodiment the logic flow to process a sample page in a web site which is used with this method The page consists of standard HTML tags interspersed with identifiers for strings that need to be translated An example of such an identifier is lt XL S 104 gt This means replace this with text string number 104 rendered in the language in use by the client An example of a page using making use of this method is shown in Table 3 below for translation TABLE 3 lt HTML gt lt BODY gt lt OBJECT id LLISupport PROGID LLSupport Translator RUNAT Server gt lt OBJECT gt lt H1 gt lt XL S 104 gt lt H1 gt lt H2 gt lt XL SS 103 FirstName gt lt H2 gt May 29 2003 TABLE 3 continued lt BODY gt lt HTML gt 0019 When a client navigates to a page in the web site the logic flow is as listed in Table 4 below The columns represent the four major actors in the scenario These actors are 0020 Client 0021 The client web browser such as Microsoft Internet Explorer The client is connected to the Web Server via the Internet 0022 Web Server 0023 The software component that services requests from the Client The innovation is applicable to any web server We have implemented it on Microsoft Internet Infor mation Server IIS 0024 XL Object 0025 An in memory software object that maintains a set of translation strings The innovation does not require thi
22. 2003 0099402 A1 Relais xpenisor S Unse corde rome _Osestos inE ize Reclassify This function allows you to reclassify a response to another question and is used for instance to reclassify a likes verbatim response that has been made to a dislikes question to the likes question When you click on the reclassify button a window will appear with the identifiers for all of the questions in the stucy P what if enything cid vou seticgulery LIKE about the State Free arog Hover over the Question identifier end you ll see the question TEXT Choose the question you went ine i as Set j Ettn t i n E TEA Ot e Select ihe ovestion to which oms response Tepene ectuelly epplies f io by Y licking j C GB C2081 clicking in Ci gghw i mere epee ERE aes me the circle z t Fte ne Posa T Sesed onthe d Cancel which of the fo bout buying S e Might or migi t t mM O Ar ww ron oN lt Which steteme would LUKE or f e Like somewh res Peters mpero f u KJ kj You will Move a response if the entire response should be reclassified In that case click Move and the response will be moved to the inciceted question end en indicetion mece that the response has been moved You wiil copy a response if it should be classified in both this question end enother question For insten
23. AU A as United States a Patent Application Publication Baylis US 20030099402A1 10 Pub No US 2003 0099402 A1 43 Pub Date May 29 2003 54 METHOD FOR CONDUCTING AND CATEGORIZING DATA 60 76 Inventor Charles M Baylis Cincinnati OH US Correspondence Address Joseph A Sebolt 51 SAND amp SEBOLT 52 Aegis Tower Suite 1100 4940 Munson Street NW 57 Canton OH 44718 3615 US Related U S Application Data Provisional application No 60 302 633 filed on Jul 2 2001 Publication Classification Tints CL uien G06K 9 72 382 229 ABSTRACT A method of analyzing a verbatim text comprising the steps 21 Appl No 10 096 214 of storing the verbatim text in an electronic memory device and identifying at least one concept in said verbatim text and 22 Filed Mar 11 2002 linking said concept to a code LOCATE KEY CONCEPTS IN VERBATIM RESPONSE SEARCH FOR MATCHING CONCEPTS IN CODE BOOK RECORD CODES FOR MATCHING CONCEPTS Patent Application Publication May 29 2003 Sheet 1 of 35 US 2003 0099402 A1 LOCATE KEY T CONCEPTS IN VERBATIM RESPONSE SEARCH FOR MATCHING CONCEPTS IN CODE BOOK RECORD CODES 14 FOR MATCHING CONCEPTS PIGA Patent Application Publication May 29 2003 Sheet 2 of 35 US 2003 0099402 A1 SCAN VERBATIM TEXT USING THE REGULAR EXPRESSION FOR EACH CODE HIGHLIGHT EACH MATCHING CONCEPT LINKING IT TO A CODE VERIFY MATCHING BY VIEWING NEY
24. ER TEXT CONFIRM CORRECT CODING BY CLICKING IN VERBATIH TEXT FIG Z Patent Application Publication May 29 2003 Sheet 3 of 35 US 2003 0099402 A1 Enter you account here Your account is generally the name of your company If you are a Language Logic employee or a Language Logic Client your account is HWE Welcome to the Ascribe entrance Pleese provide the following information to emer Accoun 7 User Neme Password E Larah version 4 1 Hello Richard welcome to Ascibe version 4 41 Use she menu ebeve to select en area of the site For information about what s new in this releese coe rg tward moe mere Rees the smike user mew al for cenersi helo informetion Click here to read or download the notes for the latest release Click here to reed or download the Ascribe User Manual in Microsoft Word format FIG 4 Patent Application Publication May 29 2003 Sheet 4 of 35 US 2003 0099402 A1 Logoff Goodbye Richard Thacxs for worging with Language Logic Here ere the results of your sersion TDiration umes 73 Number of tesparses you coded a huenber of coves vou entered for these tesponses nO seen i Number of cozes vou entered per hour oO R ar i i Number responses you referred yos zzy for thus session 1 You porential bonus for this session 1 Your pey for ths pened to cate __ i Your petentis bonus for ihis perio
25. IG 1 is a schematic flow diagram illustrating a prior art method for categorizing and coding verbatim responses to surveys 0013 FIG 2 is a schematic flow diagram illustrating a preferred embodiment of the present invention for catego rizing and coding verbatim responses to surveys and 0014 FIGS 3 46 are views of the computer monitor screens used in the practice of an example of the method of the invention DETAILED DESCRIPTION OF THE INVENTION 0015 Referring to FIG 2 the fist step in the method of the present invention is shown in block 16 in which the verbatim text is scanned using the regular expression for each code The user may also directly enter the verbatim response into the memory of a computer at the time of the interview Alternatively another person may enter the ver US 2003 0099402 Al batim response after the time of the interview Again the same example verbatim response as is shown in FIG 1 is shown with reference to block 16 in Table 2 In the next step of this method is shown in block 18 Each concept is highlighted thus linking such concept to a code The high lighted concepts are shown with reference to block 18 in Table 2 In the next step of the method as is shown in block 20 matching is verified by using a hover text Verification is shown adjacent block 20 in FIG 2 Then there is a confir mation of correct coding by clicking in the verbatim text as is shown in block 22 The confirmed codes
26. TS Tl it SUBNET CONTROLLING HAIR 49 oN CONTROLS FRIZZINESS 122 Eh CONTROLS FLY AWAY HAIRJUHAIK IS ELSIER TO CONTROLIMENLSE EES ttia o MISC CONTROLUNG HAIR COMMENTS ed itg e SUBNET APPEARENCE TO HAIR 5 ou o MAKES YOUR RAR LOOK NICE E75 LEM STRRIGETENS ROR 123 Let a MISC APPEARANCE TO REIR COMMENTS TI FA MISCELLANEOUS PRODUCT EFFICIENCY COMMENTS 18 om EAEWQUICKTOUSE WORKS WELLIQUICKLY 25 o MISC PRODUCT EFPIC Ezy COMMENTS 73 I s e Net Procuct Application C 0 e APPLY TT WETJAPPLY JT WET LWD DRY TE Dx o ALL OTHER STYLING METHODS COMMENTS PE Ste e Net Versatility 0 D S OSD FOR LONG HEIR KISS VERSA SUT COMMENTS Miscellaneous 0 0 o FIG PRICE sles t enrere aen a ourer o PESC APFELRANTE TO HEIR COMMENTS e STAAGH ENS HOR CONROE FLY TANET 47 Clast al Responses CON ROL MANEGE i Clear ati Codes 70 wt Se Sma PE Fesporces _ f Select at Same Cose _ Remove Selected Codes 2 Place your pointer in the left hand screen and right click this menu will appear Choose Select All Responses and each response will be highlighted in blue nu EL Et oe COMME ENTS 3 Select one of the STRAIGHTENS HAIR codes in any of the responses by double clicking on it and it will turn yellow Then drag it to the MISC FAVORABLE COMMENTS code in the right hand window and drop it All of th
27. Wy fel asnnlicatinnfthat ot a mcd ceca geen o fx a nanawe sase Q o z 7 Baokis stusly guestons FIG 26 Patent Application Publication May 29 2003 Sheet 19 of 35 Code dictionary key This is the coce number for the entry in the Code Dictionary o Cicn t like the neme 2023 o kair Control ca 8 27 Controls dy hair q Controls fiy awey he Convols fizzy heir Controls statie heir sz3 224 OF Controls your heir in ine winter gezi Controls long hair tests sil y Leaves h Controls Sa heir alls o Looks interesting pr osat s o Looks like it works szp sot S F o Neeg io iry st psst zs S FX o Product Usezaoplicztion ge s Canuse it with blow c Easy to use Gel epplicetiontthe of x Goes on fast ez Wet epplicetion s All other applicat a gx o Good Pricing Cost cer o Don t Know 33 278 J o All other misceileneous ion gs3 277 gt fox o Nothing S98 274 2 frd a The is the edit symbol Ifyou click on ape nci next 10 2 code in the question code bock or in the code dictionary you will be able 10 ecit that code coding FIG 29 Code Book key that will be written into deta when you epply the coce The X is the deleie symbol If you click on the red x you will Gelete the code thet it is nextto You will not be allowed to delete codes thet have already been used in US 2003
28. actual response value that is written into data during the course of the survey The Actions _ _ vae description is a LA l Value e Deser ipa a eine weed Ronee description of the i E Tobasly would ner bur a T E E a net ee response category TA aa St obably would buy O z yx i5 Defintely would owy ae rh a Entering accurate values and descriptions js important for both the coding and reporting phases of the system f1G 21 Patent Application Publication May 29 2003 Sheet 13 of 35 US 2003 0099402 A1 Selecting the study and question to code Select a study to code by clicking on its Study Name mame Iso fereasiey fay Studies available Select study to code fom the list below T Enter ouelity check coses iny Number of Responses remaining a tudy descrip Ben responses to code as DEMONstretion Concept Ep9 Deodorant study Study emong Achievers 765 Number of responses that heve been loaded for all of the questions in the study end the number of responses not yet coded Click on this box to enter qu lity moce You must be a supervisor to use this function Quality mode provides a capability to compere cocer results against an experis coding HG22 IIo ow emee aee e oea ee et rara a seu Hane Roze antere fey Select a question Questions in study Static H
29. air Concept Test Lasatf Tr LL aaaea Me tea ek eT Question Question text larry remaining i en re a i i i r e ane Wheat f anything od you partioiery LIKE ebout ihe Steric Pree 273 1 ayeee 7 ana te ceeneurs sen e iw f envthing cid you sartionarly DISLIKE about ihe Stetic 228 Free Product 4 What che thing about the product would you Say side out in 235 rour Tans or will you remember the most ae eee 1 oy 4 Click on the question ID of the Guestion you want to code MiGs Patent Application Publication May 29 2003 The Coding Window Click on the P io see zll of the responses coded for this question 25 well as some help Aou semiculery LIKE shou th c i Verbatim BS et Text Move back and forth in the responses by clicking here Postpone unds tore Refer 30 sup ereisor Reclassity Click on the cross 10 see ell of the verbatin responses for this respondent The client supplied respondent is Press the Apply Codes bution and you will coce the response with ihe list of codes that you have seleciec end thet eppeer in ihe lower left window displayed es well es the number of verbatims that remein to be coded FIG 24 Sheet 14 of 35 The system hes pre identified this phrase a implying the Controls static hair category Use the cursor to hover on it end y
30. are answers to closed end questions in many cases ratings Closed end questions may also be used in the study analysis function to build tabulated report as is described hereafter An open ended question may be added by means of a screen as is shown in US 2003 0099402 Al FIG 16 The screen shown at FIG 17 will allow the user to go between creating a new code book or code from another study After the user has either copied the code book or declined a copy of code book he will be presented with a screen as is shown in FIG 18 in which he will be able to edit questions In order to add a closed end question the user will click on Add a new closed end question and a screen as is shown in FIG 19 will appear which will allow the user to enter the closed end question text and question ID The value of a particular response to a closed question may be shown on the screen shown in FIG 20 The value of the actual response value that is written into data during the course of the study The description is the description of the response category 0043 4 Coding Verbatim Questions 0044 Referring to FIG 21 in selecting the study and the questions to code a Studies Available screen is initially displayed On this screen a quality mode may be selected The quality mode provides capability to compare coding results against an expert s coding On this screen the study name will also be identified as will the amount of responses that have b
31. atching words the user would use angle brack ets around the characteristics to mean match this word as is for example shown in Table 3 below It will be noted that the first regular expression matches the cat in Catawba which is probably not the desire results By putting cat in angle brackets we match only that exact words TABLE 10 Verbatim response Regular expression Result The cat likes Catawba cat The cat likes Catawba melon melon The cat likes Catawba lt cat gt The cat likes Catawba melon melon 0068 Often the user may want to match words that begin with a certain sequence of characteristics In this case two angle brackets are used at the end of each work to mean match that word that begins with these characters as is for example shown in Table 11 below US 2003 0099402 Al TABLE 11 Verbatim response Regular expression Result I like Cadillacs and lt cad gt gt I like Cadillacs and Catalinas Catalinas I like Cadillacs and lt ca gt gt I like Cadillacs and Catalinas Catalinas 0069 The user can also match words that end with a certain sequence of characters The user would use two angle brackets at the start to the words to mean match words that end with these characters as is for example shown in Table 12 below TABLE 12 Verbatim response Regular expression Result I use USMail email and lt lt mail gt I use USMail email and SnailMail SnailMail I use US Mail e
32. c 0032 Hello Charles 0033 If the preferred language were French and if the client had populated the database with translations to French the page might appear as is shown on the following Table 6 TABLE 6 lt HTML gt lt BODY gt lt OBJECT id LLISupport PROGID LLSupport Translator RUNAT Server gt lt OBJECT gt lt H1 gt Bienvenue au Language Logic lt H1 gt lt H2 gt Bonjour Charles lt H2 gt lt BODY gt lt HTML gt 0034 A key feature of this method is that the translations to any desired language are performed by the user The user translates the web site by viewing a special page on the site that lists all of the strings used on the site in their English version with the translation to the preferred language dis US 2003 0099402 Al played to its right An example of a portion of that screen is shown below on Table 7 In this case the preferred language for the client is German TABLE 7 Ubersetzungen Lokale Identifizierung 1031 Identifizierung der de May 29 2003 to click on the load button which will load data to each question of the study or this file After such data has been loaded a screen similar to FIG 10 will describe the results Sprache Schluss Aktionen el Englisch 5490 Copied from 9 1 5491 Copied to 1 5144 No company 1201 lt A href 1 gt Return to last page lt A gt 5535 lt P gt CFMC conversion complete lt P gt 5534 lt
33. can edit any translation by clicking the pencil icon to the left Changes to translations are saved in the database keyed by client username and numeric string identifier 0036 The method of the present invention is further described with reference to the following example EXAMPLE 0037 1 Starting 0038 By way of an example as is shown in FIG 3 the user is first asked for his user name and password As is shown in FIG 4 a home menu may be provided which allows the user to access a user manual and updates thereto As is shown in FIG 5 a log off screen may also be provided which provides the user with various information regarding his current session In FIGS 6 and 7 the user may also be provided respectively with screens which allow editing of employee information who are authorized to use the system and with company Such companies may be either clients or clients of clients Further as is shown in FIG 8 a screen may be provided in which company contact information may be edited 0039 2 Loading Data 0040 Referring to FIG 9 to load data to the entire study the person loading the data may sign on to the site and download the data by selecting the study for which data is to be loaded in the clicking of the load icon The screen change figure will then appear to the user to enable the user Sitzungsidentifizierung oder Antwortendenidentifiziert Zeile der Spalte mit den Antwortidentifizierungen ist of the load
34. ce a like in the likes question and a dislike in the cislikes question In that case a copy of the response will be moved to the indicated question end you will code the response in both questions FIG 26 Patent Application Publication May 29 2003 Sheet 17 of 35 US 2003 0099402 A1 Code Book Code Dictionary What if anything did you aT LIKE Editing iu about the State Free product Dioni like the mame ieza s fx e Kelr Control ess 27s f Comrols gy REN ces pE 2 2 x Comtrols fly swey heir ere 2e2 9 Ax Controls Fizzy hairfthe fizzies 2 5 z3 S fx Comarols static heir 523 2E4 f x t A igs tenses T HerControl 2 All other hair conero mentions 2 x e Controls ory Mir lt crv hars gt gt f x o Cortreis fly wey heir lt fiyews gt gt lt t 2 gt gt jei lig gt gt lt fl e gt gt f x o Contreis fizzy hait the fizzies lt fzs gt 2x e Conirois static har lt sta co gt f xX Click the X to Celete this code dictionary entry Conois roni heir in the wanter E33 Controls your heir ell ether mentions lt contr rgip gt f x 2 2 f o Controis your heir in the winter lt winter gt gt lt coid gt gt f xX Comrols ior Ta S2 BEE x o Couig meke heir seksi bec gt gt f X e Lasts ell cey 2525 ae 0 x o Good for long h parrene on gt px Lezves hair Teneganle iooks Ti
35. ce they have been copied from the code dictionary On the right side of the screen shown in FIG 27 there is a code dictionary which is a data base of codes These codes may be thought up as main ideas that will make a specific to a question after the user has copied them to a question On the screen the red dot is a copy symbol the pencil is an edit symbol the X is a delete symbol and the opening file symbol means to copy all the children of a parent 0055 Referring to FIG 28 a screen is shown by means of which a question code book may be created That is after the open ended question has been created the user may begin to develop the code book for that question In many cases the user will change codes and he can use the code book by coping them into the code book in other cases the user may have to entirely generate the question code book by creating the codes in the code dictionary and then copying them to the code book and making modifications to them US 2003 0099402 Al 0056 Referring to FIG 29 a further screen for generat ing the code is displayed 0057 7 Re Coding 0058 The three main reasons to perform the re coding allows the codes to be checked Secondly the code books may be built through a quantitative examination of the ideas contained in the verbatim responses for each question Finally re coding may used as an advance mode of coding of and can reduce the coding from brand list from hours to minutes
36. cord for ail it FIG 40 Patent Application Publication May 29 2003 Sheet 31 of 35 US 2003 0099402 A1 Study coding results Results listed by code count Question Q7 C1071 t Coce value Code desotption 1274 Nothing 2 Fa 286 Controls stetic hair fa Sma Tooke ike worms TQ 283 Controls racy hek the frizzies T 4 T25 Controls your had in the winter 2 7 4 48 _Tleaves nair menepenle looks ike it woss mm2 1a a 333 Good Frieling Cost E 15 iQ 4262 T Controls Ty away helr 13 13 Q 4255 t Lests ef cey 3 3 OQ 1ees i Easy to use z 205 la izi Wet eopneation 12 i iQ _12s2 T All other ensdcstion mention Sen ee Is cs i 12es i Controis ions her 13 os Click here io see the underlying verbatims FIG 41 Patent Application Publication May 29 2003 Sheet 32 of 35 Code book for question Q7 C1071 Select ihe desired fommet of the code book from the tedie below rea Rath l z Quantum Dienley the code book in comms sepereied veritnie fonat Displey the code book in teble format r Click here end you will bring up ihis Digstay the code book in Quantum Axes formel l may be downlozded in either a tedles format thet is compatible with MS Wosd 2 comma delimited format which is suitable for Excel Access or any ofa number of software peckeges or as Quantum AXES S
37. d that has characteristics missing is shown in Table 21 below TABLE 21 An example of matching a commonly misspelled word that has characters missing Verbatim response Regular expression Result Niether this nor that Nither this nor that Nether this nor that lt n 1 2 ther gt lt n 1 2 ther gt lt n 1 2 ther gt Neither this nor that Nither this nor that Nether this nor that 0081 The practice of the invention as related above are sufficient for most uses There are however additional practices that may be incorporated into the invention in which special characteristics is described in the following Table 22 may be used to build more complex regular expressions Character pattern xly n n m xyz xyz a z m z b B d D f n r s S t v w W num n xn May 29 2003 TABLE 22 Description Marks the next character as either a special character or a literal For example n matches the character n matches a newline character The sequence W matches and matches Matches the beginning of input Matches the end of input Matches the preceding character zero or more times For example zo matches either z or zoo Matches the preceding character one or more times For example zo matches zoo but not z Matches the preceding character zero or one time For example
38. d to cete Jf you wish you can ict tg sce toting te earl a mew Seszion FIG 5 Add Last First name User Neme All others are optional Add email eddress if Editing employee record Tat cen Pepen PEE tr STE 3 nme edt you want to User Sem Osage iris nome 26220 7 ee rn automatically ae Ei communicate with this person et study completion for instance See ete oH e mm ee e e m ne aGeress EBA ar aca S ela re d es ene Brae a Benk eccocns mumos j Elia fe N eee EES 7 7 SE 20 Set the levels of privilege amp access by clicking on these check boxes They correspond to the Menus on the Home Menu FIG 6 Patent Application Publication May 29 2003 Sheet 5 of 35 Comcsner feferpic Etvoes ease epee AS amp new company I FIG 7 Editing contact R i EE The FIG 8 af ate 1mm See ie TASS ETS eee ees 1 US 2003 0099402 A1 Companies eneee eiea irae i Actions Neo co TWame NMG oo ee FER Sia ative prete 0 iiibew eeu 6 OOOF Pmmemcen Express PRT fg on E E i 4 20006 7 ns Restereh Ine eS 0 A Re aarmen er an oe Fare esate Fax 10070 7 wae 10005 Company contacts may only be granted Client access it s usually good to add their email address so that they may be notified upon study completion 0099402 A1 Patent Application Publication Ma
39. e b providing a network server and having said network server locate the requested site and pass along the requested language to an in memory software object that maintains a set of translation strings c causing the in memory software object to submit a database query for a list of strings of translations specific to a combination of the client and for the acceptable language d providing a database server and causing said database server to return at least one of said strings of transla tions specific to said combination of client and lan guage and e causing the in memory software object to locate one of said strings of translations US 2003 0099402 Al 22 The method of claim 21 wherein the text is a verbatim text 23 The method of claim 22 wherein the verbatim text is a survey result 24 The method of claim 21 wherein the computer net work is the world wide web 25 The method of claim 21 wherein the site is a web page 26 The method of claim 1 wherein step a the client designates a plurality of preferred languages 27 The method of claim 21 wherein step b the network server is a web server 28 The method of claim 21 wherein in step b the network server checks for an established session for the client 29 The method of claim 21 wherein in step b there is no session since the client has made a first request 30 The method of claim 21 wherein in step b the network server asks for credentials
40. e STRAIGHTENS HAIR codes will be changed to MISC FAVORABLE COMMENTS code FIG 35 Patent Application Publication May 29 2003 Sheet 26 of 35 US 2003 0099402 A1 Results for study Static Hair Concept Test e study resuie n vations formats Study Ths TEDOM STOWS The QVEETIONS coce Doos SnG amp summery Of You cen zoom into arees of the report 19 view ceiaiis ate Downie A codeboojs tewrteds codebss ix 148 All of the data coded to far for all cf the questions may be down loaded in a number of different formats by clicking here Summary resulis drill down coce books end cocing by cuestion may be viewed here This is the section to go to if you went to monitor progress or epprove code books or coding oce books may e cownlosded ne couple of i formats 3 a cocing supervisor to cocer row s end column s and a crossetab will be generated Open End questicns produce cells that r see the uncerlying verbatims FIG 36 Patent Application Publication May 29 2003 Sheet 27 of 35 US 2003 0099402 A1 Free P Qa Based or he Sts SSN POU ST TERS MS DNase DEST Ceseies Mow ELLENVESELE rou feel She scatemets mate SOO he Branr Free pesua ares OS wren siting bost Sieni Free wovig ros 23 y Column question gt QI CIDF vo
41. e text window The used then must click on Apply Codes to confirm his choices If there are multiple ideas expressed in the response text then multiple codes are appropriate 0047 The system may also be designed so that under lined and bolded text in the open ended response means that the text is probably associated with the coding category 0048 The Undo Code function shown on FIG 25 allows the previous code that was applied to be disregarded May 29 2003 The user may undo as many codes as he applies during a single session If the user undoes the code previously applied the system assumes that he skipped a response 0049 The user may also go to the home page at any time The user may view the question list i e Chose Another Question at any time The postponed responses are used when the user does not want to code this response until all others have been coded 0050 Referring to FIG 24 the screens are shown in which the user may refer a response in a box to his supervisor in which the supervisor replies to the referral 0051 Referring to FIG 25 a screen is shown in which a function is provided to allow the user to reclassify the response to another question For instance to reclassify a likes verbatim response has been made or to a dislikes question to likes question when the user clicks on the reclassified button a window will appear with identifiers for all the questions in the st
42. ed with 2 sereen thet looks like this O7 whet aryching fet yee pertitularly LXE ebeut the Stetic Free preguet EE 25 SPECIFIC 4S FOSSIELE Counts end percentages of the number cf responses coced The is calculated es responses total respondents The count is respondents in code This check box toggles orJofi the counts and percents ibet you see in red This is the area that will contain coded and or un coded responses that you request through the various commends that you execuie some of which ere here WERKE ELLINIC KIY 25 33 each cf the codes highlighted will be returned Responses Any returns all respondents who have been coded with either of the codes highlighted i x Ressonses oat Responses an Teist N Clears all number of C peges P seew seac information respondent 4 ee i win Wa s cf Responses All returns all of the Will have responses responses coded using the code that i ee as matched to highlighted If two or more codes are refreshin the various highlighted at the seme time then only lanes search respondents who have been coded with i FIG 31 Patent Application Publication May 29 2003 97 What if anything did you partcviarly LIKE about the Free product PLEASE BE AS SPECIFIC AS POSSIBLE pela ae he O ie SRE OR EEO ERA a i LSE
43. een loaded for all the questions in the study and the number of responses not yet coded FIG 22 shows the next screen on which the study was selected FIG 23 displays a coding window On this screen the user will be able to click on various categories to see all responses that have been coded with a particular category The screen also enables the user to click on a particular verbatim response to select that category to code this verbatim response 0045 On the Auto Coding function on the FIG 24 automatically codes exact textual matches That is when a verbatim is coded and other verbatims for the same question have the exact text they will be coded automatically the same way For example if the question is What did you like about the product The auto coding function will come into play if the answer is nothing When 200 people have been asked this question for example and 80 of them say nothing then as soon as the first coder codes the first nothing response the data base is searched for all other nothing responses and all 80 of these responses are coded with a nothing code 0046 The user may select the code by either choosing it from the code book in the upper right hand corner of FIG 23 or if it appears that the system has chosen correctly chose the underline or bolded text In any case the user will double click on his choice and the code will appear in the window directly below the respons
44. eport primarily intended for account executives and clients but also useful to the user when checking tables A question in placed in rows and a question in the columns User then presses go and is presented with a cross tab If the user places an open ended question in the rows he may click on any of the resulting cells and review the view the underlined column of verbatim responses This arrangement is considered to be a superior method of presenting verbatim responses to static tables and enables a client or account executive to see in the response in words why they responded to various closed end questions To create the report the user clicks on a question that will appear in the rows and one that will appear in the columns then chooses a display option that is desired 0086 Referring to FIG 38 a screen with a study analy sis report is shown in which cross tabs are created from the collective data Typically an open ended question is placed in the row and the close ended question in the columns The user may cross tab closed against closed open against open and any combination of the two When the user places an open ended question in the rows the resulting cells will contain hyper links to the underlying verbatim response that make up the cell 0087 Referring to FIG 39 a screen is displayed where results are down loaded in any number of formats If the user choose column binary the codes may be interpreted as column punch e
45. from the client 31 The method of claim 30 wherein the credentials are a username and a password 32 The method of claim 21 wherein in step b the network server creates a session for the client May 29 2003 33 The method of claim 21 wherein in step b the network server passes the credentials to the in memory software object 34 The method of claim 21 wherein in step b the network server passes the language to the in memory soft ware object 35 The method of claim 21 wherein in step c the in memory software object submits a database survey for the language 36 The method of claim 26 wherein there is a first acceptable language and in step c the in memory software objects submits a database survey for the first language and if unsuccessful then submits a database survey for the second language 37 The method of claim 21 wherein in step d each string is identified by a numeric code 38 The method of claim 37 wherein in step d the in memory software object locates one of the strings by one of the numeric codes
46. g 141 column 14 punch 1 The user may also chose the actual verbatim in any available data format For larger files the user may write the results to a file and down load the file 0088 Referring to FIG 40 a screen that is showing column binary options is shown The user may choose to down load data in either ACSII or binary format Both of these formats contains the same data in a column binary format One is readable ACSII the other binary that requires additional software well known to those skilled in the art to read The ACSII format uses ACS II characters to represent punches It will be noted that when the user wants to display May 29 2003 data in a binary format the codes are interpreted as column punch combinations The right most characteristic is inter preted as the punch 0 9 x y in the numbers that proceed to punch as the column For instance the code 151 as column 15 punch 1 When down loading the data using the binary option it will be written in what is referred to as 1130 column binary This refers to the bit configuration in the resulting two byte words To read the file using a utility called MTR used as syntax in the following Table 24 TABLE 24 mtr 1 r192 b192 i lt filename gt o lt filename Where r the record length b blocking factor i input filename o output file name 0089 Referring to FIG 41 a screen showing study coding results is shown The report shown in this screen would be primari
47. he response to the supervisor in this box and when finished click OK At Language Logic referrals ere usually a request for a new code or Net Other compenies use them just es communications ability wouid be mte for inte tire sist e in the office Appi codes J gt Response rey 7208 Rerponsemt 10327 273 temas feed totre t ey Use Ap Cen uss ftw o zeveni o Gel sonpert ie c Scss Tal Taes a thet emetic gst ie Desoibe why you are referring this response s n i Based on ihe d which of the fo Sout buying S o Might or miol Venicn steteme would LIKE of c Like sornewh Sa Unis de Tens Beozessy j Editing referral ee Referred by i rthomsn i Referred on 2 23 8 2099 32 05 28 Study DETE ____Ststic rein Concept T si PEHEN 0 Kasi 7 as 2 ae Q7 e G EA SE IKE bcut the Stet c Free ete tee a e aaa E A What 17 envihing die vou cert olary lt product Ques tion test Verbetim i After wei ng it doesn t lock lixe veu Keve the Fizzy s Ir laoxs like a fesponse Tair prica forthe predoni o L Lae a ee Reeson for relerral Supervisor replies to referral and when the response js presented to you in the coding window it will appear with a Erter your response to this referral below to the left of the response FIG20 Patent Application Publication May 29 2003 Sheet 16 of 35 US
48. ive range characters Matches any character not in the specified range For example m z matches any character not in the range m through z Matches a word boundary that is the position between a word and a space For example er b matches the er in never but not the er in verb Matches a nonword boundary ea r B matches the ear in never early Matches a digit character Equivalent to 0 9 Matches a nondigit character Equivalent to 0 9 c c y eee n Matches a form feed character Matches a newline character Matches a carriage return character Matches any white space including space tab form feed etc Equivalent to f n r t v Matches any nonwhite space character Equivalent to An r t v Matches a tab character Matches a vertical tab character ches any word character including underscore Equivalent to A Za z0 9 Matches any nonword character Equivalent to A Za z0 9 J Matches num where num is a positive integer A reference back to remembered matches For example 1 matches two consecutive identical characters Matches n where n is an octal escape value Octal escape values must be 1 2 or 3 digits long For example 11 and 011 both match a tab character 0011 is the equivalent of 001 amp 1 Octal escape values must not exceed 256 If they
49. iz ing and coding verbatim responses is that it is expensive and time consuming since each response has to be individually studied by an analyst The prior art method of categorizing and coding verbatim responses also may be somewhat subjective since each analyst studying the response may perceive somewhat different concepts in the verbatim responses Furthermore the possibility of erroneous conclu sions based on differences in the languages in which the verbatim responses are obtained also exist BRIEF SUMMARY OF THE INVENTION 0007 It is an object of the present invention to provide a quick easy and cost effective method of categorizing and coding verbatim responses 0008 It is another object of the present invention to provide a highly objective method of categorizing and coding verbatim responses 0009 Itis still another object of the present invention to provide a method of categorizing and coding verbatim responses which may be adapted for use in a plurality of languages 0010 These and other objects are met by the present invention which is a method of analyzing a verbatim text comprising the steps of storing the verbatim text in an electronic memory device identifying at least one concept in said verbatim text and linking said concept to a code BRIEF DESCRIPTION OF THE SEVERAL VIEWS OF THE DRAWINGS 0011 The present invention is further described with reference to the accompanying drawings in which 0012 F
50. ke it o Lests ell cay would ti zE o fx lt izst Cay gt gt lt helc cey gt gt lt el Czy gt gt lt rest d2 gt gt Comro pair au ciher mentions 61 6x zeED 9 o Leeves her greesey oily filmy cirty o Looks fades eres is interesiing ese lt ol gt gt lt he y gt gt lt ge gt gt lt film gt gt lt oo p gt gt lt s sti gt gt lt weigh gt 307 o x x o Lesves hair manapebiejicoks like it would Looks like it works 435 20 sem ARD gt lt in Petta gt lt shin gt gt lt msne gt gt lt unrus gt a Need to iry t wee z3 o fx Product UseJenolicetion 29 26 Cen uze it with Stow crvers ge gee o Maghi smell bed lt eme tac gt gt lt adrs gt fx l Click on the to add a child to this parent The data base is structured as a tree Each parent may have any number of children and each child may have one and only one parent When you click on the it will bring up this screen and you may define your code Dictionary asa Conmtrol Controls fly eway heir Esi on iest ge e Wet epslication e All other essiicetion o Fx Click on the P to edit the code dictionary entry When you do you will bring up this screen erry Coce valve fzoz EZA Descistion fcoruss sy weyn ecoa OO Reguler frasas letya sicie a L enorecsion i lt fraeae gt lcty 2 ao lego eh 2 gt gt Mes Hover helo Long help lt
51. l Code2 Code 3 Coden 0062 User can use sub nets to any level but must make certain that tabs are used to sub net form nets from codes The user copies a formatted text by highlighting and execut ing the copy command The user selects insertion of the codes and the codes are inserted into his code book He will then need to fill in any other code information by selecting codes right clicking and selecting properties Referring to FIG 35 the screen is shown which allows the exchange of one code for another For example the user may want to change all the responses that are coded with straightens hair to misc favorable comments because the percentage of people mentioning straightens hair is too low at 1 To effect the change in the right hand window the user highlights the straightens hair and presses the responses May 29 2003 all button at the bottom of the screen All the responses coded with straightens hair will appear in the left hand window 0063 A new code may also be created from a combina tion of codes For example if the user wishes to create a new code really really easy for all the respondents who are coded with both works well quickly and easy quick to apply In such a code the following procedure would be followed The user would highlight both works well quickly and easy quick to apply He would then click on the responses any button he
52. lity of concepts are highlighted 13 The method of claim 7 wherein matching of the concept to a code is accomplished by viewing a hover text 14 A method of analyzing a verbatim text comprising the steps of a storing the verbatim text in an electronic memory device b identifying at least one concept in said verbatim text and linking said concept to a code c verifying matching of the concept to a code and d confirming correct coding by checking the verbatim text 15 The method of claim 14 wherein in step a the verbatim text is scanned into the memory device 16 The method of claim 14 wherein in step a the verbatim text is directly entered into the electronic memory device by a person being interviewed during an interview 17 The method of claim 14 wherein in step a the verbatim text is entered into the electronic device by a person other than a person being interviewed after an interview 18 The method of claim 14 wherein in step be said at least on concept is highlighted 19 The method of claim 14 wherein in step b a plurality of concepts are highlighted 20 The method of claim 7 wherein matching of the concept to a code is accomplished by viewing a hover text 21 A method for using a computer network for the purpose of allowing a client to analyze a text comprising the steps of a enabling a client to request a site on said computer network and to designate at least one preferred lan guag
53. ly intended for coding supervisors and project directors Some account executives and clients may find it useful as well For each code in the code frame amounts and percentages are displayed The code frame itself is sorted in order of mention and the user may click on the magnifying glass to view the underlying verbatims Such review would be useful in approving code books and moni toring coding quality The user may also view this report in the order in which the code frame was developed 0090 The code books may also be down loaded at any time and in real time Referring to FIG 42 it will be seen that there are 3 different formats available which are 1 A table that the user can cut and paste directly into Microsoft Word 2 A comma separated variable a common data interface to Excel Access or any number of different software packages or 3 Quantum AXES if the user chooses Quantum AXES the system will generate a file that contains the Quantum specifications for creating that table Such a procedure generally saves from about 1 to 3 hours of tabulation department time 0091 Referring to FIG 43 a screen showing a quality report is also provided The quality ranking is an index that scores the coder on his conformity to an experts results The actual score is made up of a coder s missing versus the expert and code added versus the expert Codes missing count off more than codes added It may be desirable to take corrective ac
54. mail and Snail Mail I use US Mail e mailing lt lt mail gt and Snail Mail lt lt mail gt I use US Mail e mail and Snail Mail I use US Mail e mailing and Snail Mail 0070 It will be noted that in the above examples that the definition of a word matching is a continuous sequence of characters Word matching stops at punctuation marks and spaces 0071 Finally the user may also use two angle brackets to start at the end of a word to mean match words that contain these characters as is for example shown in Table 13 below TABLE 13 Verbatim response Regular expression Result I send mail by USMailing lt lt mail gt gt emailing and SnailMail I send mail by USMailing emailing and SnailMail 0072 It is critical that opening angle brackets are matched with the closing angle brackets Any of these examples would cause a regular expression matching not to work as is shown in Table 14 below TABLE 14 gt cat lt lt cat cat gt gt 0073 To help make the use of regular expressions easier the verbatim response is normalized before it is compared to the users regular expressions The type of normalization depends on the language that the user selects for his browser For English normalizations shown in Table 15 are per formed May 29 2003 TABLE 15 This word in the verbatim response Is replaced with this word 1st first 2nd second 3rd third can not cannot dont do not do nt d
55. mma between love and cats US 2003 0099402 Al TABLE 18 Verbatim response Regular expression Result I love cats lt love cat gt gt I lovecats I love white cats lt love cat gt gt I lovewhitecats I love dogs and hate cats lt love cat gt gt I lovedogsandhate cats I love dogs cats and mice lt love cat gt gt I love dogs cats and mice 0078 In order to match negative phrases the user can use the character directly in front of lt or lt lt to match the word or not in the preceding portion of the phrase this is a shorthand for lt not gt It should be remembered that in English the contraction in t is changed to not so that the user does not have to be concerned about matching the contraction An example of such matching same is shown in Table 19 below TABLE 19 Verbatim response Regular expression Result I love cats lt love cat gt gt I love cats I don t love white cats lt love cat gt gt I do notlovewhitecats 0079 In order to handle misspellings of words single dot character matches any character in that location This tech nique may be used as is for example shown in Table 20 below TABLE 20 Verbatim response Regular expression Result lt cad l gt gt lt cad l gt gt Cadillacs and Catalinas Cadallacs and Catalinas Cadillacs and Catalinas Cadallacs and Catalinas 0080 An example of matching a commonly misspelled wor
56. n Responses are skipped if they ere elrescy lozded This will occur is you try to Iced a Question ID Respondent ID thet hes been loaded previously FIG L1 thet you went load see xxxxxx It is c se insensitive The name of the file thet you lozded Deleting Loaded Data amp Viewing Data Loads fomranse fetenee Stee LIEZ spoof berae Loads Emmyt pager sre vra hen ee i a mee ae irae ae User ca tudy ves Sa hp pie at Actions Lead date Game Filename stacy Ques FOR Question text i EEEE ace Et AL a Daas PR HEN SET eae i 2 H ERS Der son y 2 ed E4 2990 g Pthomes e FTF rclisnemes_ozie_tios Mr S ree 3 rely on for about personel financa GORI AM Concept management Test mangement R a Oe Cage ie SAN igs PEENE iefeye Lag g AR er companies l 1x S 12099 s hemia EATA names gip bot DETS qiga iments outside of l SORCTAM t s Conte p SOFORAM IREA aretiement plan J Tes r I User Name is the name thet you use when you type in you password in the FTP screen To delete loaded data you must be an adnunistrator and click on the X This will delete only the data that you loaded from the database It is useful when you load a file b tes j FIG 12 Patent Application Publication May 29 2003 A Click on the magnifying glass to create or edit the code book for
57. ng is en incex thet scores the coder on their conformity to en expert s results The actvel score is made up cf coces missing vs the expert end codes acced vs the expert Coces missing count off more then coces ecdec At Language Logic we begin to take action if the ranking slips below the 85 percentile The Quality ranking is only cispleyed to peopie with Supervisory access cr bove Clienis may not see FIG 43 Patent Application Publication May 29 2003 Sheet 34 of 35 US 2003 0099402 A1 Sg ee a ay Re Bere a nts ene ee we Fee a FIG 44 Loses ioact Evsisyeee Say Zarense Pay as of 8 25 2000 7 07 25 AM remployee key User Nome Year i Period 1 Pay Sonus EA RON AS RRR FN SN A 12000142 SG 1 eof ee de ae eet 2 0 09 0 00 i L20009 173 6 e136 j i 0 05 12000 14 0 09 1577 15 SMe ee es SS 6 09 59 15 E 13 98 PRONE NCTE APA Tae BI i NS ee Mes ycpeviis 72009 fi0_____ 23 8 0 00 7 a 2009 IEE Late LAR pny FIG 45 Patent Application Publication May 29 2003 Sheet 35 of 35 US 2003 0099402 A1 Pemetire op sees Emsharses partita TORTE Traductions irrence s on the pencil next to the phrase io be mans 6 T and you will get a window Gan the i erion ci the text end a window t renslated version into mew coce st iha top level of the z uen i Toutes
58. o not wont will not wo nt will not isnt is not is nt is not n t not cuz because amp and 0074 The result of these normalizations is displayed on the coders screen and it also used for regular expression matching For western languages other than English are the normalizations shown on the following Table 16 TABLE 16 These characters in the verbatim response Are converted to these characters aaaaaa ecce i ii 00000 nunu cecoBm o naw 0075 The results of these normalizations are not found on the codes screens but are useful for expression matching The user will therefore not use characters with diacritical marks in regular expressions The user will use letters without the diacriptical Thus such letters will match the same letter in the verbatim response with or without dia criptical block 0076 To match phrases the uses the same phrase inside angle brackets as is for example shown in the following Table 17 TABLE 17 Verbatim response Regular expression Result I love cats lt love cat gt gt I lovecats 0077 The user can match phrases that are bonded by certain words The user will use three dots in the regular expression to mean skip up to 30 characters as is shown for example in Table 18 It will noted that the third and fourth examples in Table 18 do not give the desired result the third one matched but the phrase is not the intended phrase the fourth did not match because of co
59. o to deletion options for the selected study This js only available to Administrators P Click on the pencil to edit a study HG13 Patent Application Publication May 29 2003 Sheet 9 of 35 Study Name the neme of the stody thet wil be Status 3 Un er Construction 2 Coding in Progress 3 02 Bold 4 Review in progress 5 Complete cispleyed on 2 number of different lists Supervisor The supervisor assigned io the suey Tris isto whom codezs will sefer questions Jop hrame Sev cee ne satan Sahil in jeron en Sante Cljent the Compary for whom this study is being exeevied AN comtecis for this company will have Smudy Resuhs eccess 10 ihe sgy EFS Wert cesceriel Tres szi abret b pel zortv End Customer Aryeone on she Bet of comtzets for the end customer will bave Srocy ng eecess to the sudy Resui Tais is help text thet wi de displayed when you cek on the P nextio he question tent in the coding window scription xT Used 10 FIG 14 Delete study Statle Hair Concept Test Secissuder Saen the esired celete commend frem the tebe bsew You mustensure that no coders ere working on this study This check is your responsibility Ifa coder is working ena stucy when you delete it you will cause that coders session 1o crash study i j Deleze all Coded open responses
60. ontrols your neir in the winter gezi 289 OF K Zi Leaves heir greesev ollyffilmy diny is A gt 2 Controls long heir s22 zes O fx 4 o Leaves heir manageble iooks like it would 287 amp z Leaves her manecoeblefooxs hxe it would ce23 j kd sa ze7 2 x Jf o Might smell bed z4 Q oO fe Contreis your hair ail ether mentions e s 235 te o Px 2H Lesde NETL st A gt S aN o Keahihynuinion Comments rere 493 9 xX z c Ability to comect card members Golc Platinum us o Lests zil day gs26 255 9 FX p members s54 Q 2 ia o Looks interesting product is interesting ere 127 a Access for P advisors to car leecs 63 A O 2 fX o ll other leed mentions e11 Q 9 2 o Looks jike it works erp 309 0 p x o Setter Cemogrephics Filtering Tsrgeting Leacs in oi o Miscellaneous 75 lt 12 fx ig cenian area ssy Q e E o Mouthcoet fiirn comments ste 2 3 o fx o Bette Quelhec Lesg oeneretion No more car f o Need to try it gees zre O fx leads sis Q o Be o OGI eyrmsiorns 574 493 efx o Can use mailing list more then once som A o o Package 67t 288 OF Xx e Car leads Setter car lescs Direct car Jeads ysss Q o Product Use applicetion t29 z5 9 f 7 4 e All ciner eaaticetion mention t34 292 gx o Direct meil Leed program aimec Cortrolled by P2 Can vse it with blow dryers s37 s2 o AX cvisors e s A gt iA Eesy to use ert 269 f xX z o EMective lead peneration tools Varied lead
61. ormets contain the seme Gata in 2 coluran binary formet One is readable ASCII the other binary thet requires special sofware to read The ASCI formet uses ASCH characters to represent punches It s importent to note thei when you went your ceta in a column binary form t the codes ere interpreted s column punch combinations The right most character is inter rpreted zs ihe punch 0 9 x y end the numbers thet precece ihe punch s the column For instance on coce 151 will be interpreted es column 15 punch 1 Pie see Sig Numeric i Sy Enlocs r OA eann CEC er fOr GEC ID ectumn Respondent ID cehums Tard number column enter zero if cares ere m a ESSA iCardm number columns ignoras tars sre net vt fox Cancel j The number of columns is the record length for each record being written 80 columns is the typical cerd length here is no limit on the number of cclurans Respondent ID is typically located in columns 1 5 Eech record begins t column Bi Card Number column is the stering column thet the ard number is written to The Card Number Columns is the length cf the card number On very large stucies this cen be 3 of 4 digits In this case the card number will be written to columns 6 amp 7 l you co net ant to use card numbers then place a zero in ie field In that case you will be using a single re
62. ou will the category Click on it and you will select thet category to code this verbatim response her Corr Ta e Testes Peara e narrer ingran Ter t icis y Canter Suir set ogun Useserpti Eesed on the cescription cf ine product you iust looked 2t whicn of the following statements best cescibes how you feel Shout buying Ststi Free sht or might not buy X US 2003 0099402 A1 Click on he to ste all of the responses that have been coded with this category stiefecbs re teog Hothe Testi Associated closed end responses A list of codes that you have selected to code this response You may select a code either from the coce book or by clicking on 3 phrase or word highlighted in the response text Once selected you may click on them in this window and they will diseppeer Patent Application Publication May 29 2003 Sheet 15 of 35 US 2003 0099402 A1 Refer to supe visor Rezlessify j Home i Question iT Leper Postpone J Undo cose j Refer To Supervisor Click on the refer to supervisor button when you want to communicate with your supervisor about a response Your supervisor will receive an indication that you have referred this response and will then reply T whet if anything cid vou pertiqulery LIXE ebout the Statie Free prod wrea eee Seles rho coe Heir Control Type the rezson you ere referring t
63. pecify Axes format Enter ine torrat for your Axes file in ihe bores Delow Substitution values Value cso a iCCohe jLevelj CHover reer re Question 2D Question text Quesilon help Question column Question ced lt __________ Question columns Coce valve Coce cescizilon Coce heip Regular expression Code hover help Sort order Deseipion You may specify the components of en AXIS by using any of the variables in the list et the left and any of the Quantum commends in the windows above When you co so the default velves ere aveg in cookies in your browser and on our site end are used each time you download code bocks in en AXEs format When you click OK the system generates your Quentum code wn Code punch righimest cuaracter of code valve Code column ail coarsciess of code velue excest PUNT Lewsl cf code in code book 1 102 ievel FIG 42 US 2003 0099402 A1 Patent Application Publication May 29 2003 Sheet 33 of 35 US 2003 0099402 A1 Quality Report Question Q9 C1091 Q whet one thing choot the product wovid pou sey sticks oui in your mun or wil pou remember the most Totalrespenses ats Pepene coved s pN Rerpernses graty coded 708 SEN Responte bow coved and guany coved 3 Codes applied 7 Quilty codes applied ETA Codes added Ef Pereentie Cort et missing lt fi Fereentle Qualy ranking 89 Percentile The Quality ranki
64. r Expression This is the ee eo expression that governs how ee peyan ap lst j eas zre preeidentified in the rover hele y i text of the response During coding the response is checked 2gzinst 2 of the expressions in the code book end if a match is Getecied that part of the responses is highlighted end underlined DEscigtion joss fiy evzy r r Long Help If you edd text in the Jong help Held a jinle yellow question mark will show up next to the coce If you click on the Yale yellow question mark the help that you wrote will be displayed Net if checked this entry is 2 Net and will not be seleciable curing coding Nets also receive special teemment jn tepomting see Client Results Sort order This governs the way thet the codes are displayed when you coce A lower sor er er places the code loser 10 the top and 2 higher one closer to the bonom Codes mzy be nesied to eny Gepth end the sot order governs their placement within a level FIG 30 Patent Application Publication May 29 2003 Sheet 21 of 35 US 2003 0099402 A1 Questions for study Stetic Heir Test astanesspengeerens f AEI new isset AFIN j oot ee F Qvesuen Queue 5 Cece A aetipns type 1D 1 Queren t EEA Exe Qe Own oy Sree STEE Ciick here 10 zecess the re code function end you iil be present
65. returns the strings for this combination of client and language Each string is identified bya numeric code The XL Object stores the strings in a collection indexed by the numeric code that identifies the string For each string in the page marked by the lt XL S 104 gt syntax the web server requests the translated string from the XL Object The XL object locates the string in its collection of cached strings using the numeric key It May 29 2003 TABLE 4 continued Database Client Web Server XL Object server returns this string to the web server When all strings have been translated the web server sends the response to the client In this response all strings marked by the lt XL S 104 gt syntax have been resolved to their translated values The client browser renders the page in the preferred language of the user 0028 Returning to the preferred embodiment above the original page had the form shown on Table 4 0029 After the string substitution process the page has the form shown on the following Table 5 TABLE 5 lt HTML gt lt BODY gt lt OBJECT id LLISupport PROGID LLSupport Translator RUNAT Server gt lt OBJECT gt lt H1 gt Welcome to Language Logic lt H1 gt lt H2 gt Hello Charles lt H2 gt lt BODY gt lt HTML gt 0030 This would be rendered by the browser for display as 0031 Welcome to Language Logi
66. s component This component was added to improve the performance of the implementation by caching the translated strings from the database 0026 Database server 0027 A repository of translated strings In our implemen tation the database server is Microsoft SQL Server but the innovation is applicable to any database server TABLE 4 Database Client Web Server XL Object server Client browser sends an http request to view a page The header of this request contains an HTTP ACCEPT LANGUAGE field that lists the languages acceptable to the client in order of preference The web server locates he requested page and begins to prepare it for return to the client The web server checks or an established session for this client Because this is the first request from this client here is no session The web server asks for he client s credentials username and password The web server creates a session for this client It passes the credentials or client to the XL US 2003 0099402 Al TABLE 4 continued Database Client Web Server XL Object server Object along with the list of acceptable languages The XL object submits a database query for a ist of ranslations specific o this client and or the first acceptable anguage If this fails e process continues with the next acceptable anguage As a final resort a query is made for English strings The database server
67. ter aw sing SS rou p Ty LIKE abon the Bint free pogen O QE e CIDE Yat f aaran ery DOSLKE abos me freut Free Prossa WIVI you fey Suh Fat POS rZ Of adi you rememier TE SSR OR CIORI wrat ore T ort lopke at when of te following seteme best Sescises tow you fee abaut Deyng Mess Frer i LF Qe Based on che bes aco of me podem row z EFTER below Cesoises how you feel eboet The VALUE of Sune MES MO w MOT roo Tune Oy w EIS UAE OF DSL aS FRET SVE OTR Ses CSTs Ahi Matt Ge with statement below DENT C GF Comsivenng Te once of ms Free C Qh Based 9 Te LETSTE we est ess MA Vase Lest Ceres Mow ELLEN ELSLE yoy feel The Slate ENS MEE STO THE EIo Pree OCs ae OS when tanking abot Stade Fae would ro tar Display options Rtas Ca Gt SY ye AAT 7 a Cours d wi i Crean Eeiz the rfomaunn ts Sissizy wn each mel of the te i Count ang Pervert i rr Ki T Show tS prepar i Show total responses orars Seles new sets shat gt mw tetairesponterts for sens unts responsent Do a ret mer ba mene eye You may lso choose to include either counts or percents or both in your table This will produce a count of the unique respondents that have mace comments coded to codes gre within this Net This is This will produce a count of all of the codes that make up a Net It s a simple sum of all of the responses that were 7 coced with codes that
68. tion with regard to a particular coder if the ranking slips below the 85 percentile The quality ranking would ordinarily only be displayed to people with supervi sory access or above and clients would ordinarily would not see the quality ranking 0092 Referring to FIGS 44 and 45 the screens are also shown which contain reports of productivity and pay history Each user s time is tracked from log on When the user logs off after a job the screen will show the number of responses that had been coded skipped and refered to a supervisor The screen will also show how long the user had logged on to the system If the user were to get logged off or disconnected from the system all he would have to do is log on again and it will start timing all over The screen 45 is provided as a summary for supervisors to see pay for all the employees 0093 Referring to FIG 46 a screen is shown which facilitates translating the site The system is preferably fully US 2003 0099402 Al language capable and would be able to support a number of European languages The user may also translate the site by having editor access and clicking on the translations menu item The language that the site is translated into must be the language of preference for the users internet browser 0094 To minimize any inaccuracies which may result from cultural or regional differences between respondents a translation of the verbatim text is preferably provided by a
69. udy 0052 5 Building a Code Book 0053 The code book is a list of categories that the coder will chose from when coding a response It applies to a single question The code book is also referred to as the code frame or the code method There are a number of important terms and concepts in the system of the present invention A Code Dictionary is a data base that stores all the code books It is important that the Code Dictionary structure be designed to ensure quick access to the codes typically code book templates in repetitively used code books are stored in the Code Dictionary A Code Book refers to codes that are used as a specific questions in a specific study They may be copied from a question that already has a code book defi nition or from the dictionary of codes The user may also build the question indirectly Both code books and code dictionaries are stored and displayed in a hierarchy of parent and children 0054 Referring to FIG 26 a screen is shown by means of which the code dictionary is built When the user edits a code book the code dictionary always appears on the right side of the screen FIG 27 is a further screen used in building the code book On the left side of the screen there is a question code book These are the codes that will be used to code the question They are copied from the code dictio nary and placed In the Question The user may change them to be specific to the question on
70. would be gi o Comrols siene heir 10037 my heir ts ticy end Tam elnays putting agter on st io etse e eo m aced ema a t thes merma hha ie sereen Naf enee t creed FIG 36 Patent Application Publication May 29 2003 Sheet 29 of 35 US 2003 0099402 A1 Table formats mey be pasted Girectly into Microsoft Word Select ine cesired fonmnet cf the study results Penate options below azole formset ome row for each response C Comma cepeeted variable fommeat one tow or eah response r Tase format ome tew for cach code Comme cenerated verieble fommet ome row for eech code T column snery fommst Comma seperated variables CSV provice fast end easy integration into the suite of Microsoft products Excel Access etc Tne fotlgeing cohors So net epply te Colt Column Binary format comes in iwo different variations 1 A Qveniur ASCH format where ASCil cheracters represent various punches and 2 A binary format where ectuel bits represent the punches lf you choose celumn binary you will be asked a number of Guestions about data plecement Click here to incluce the actuel verbatim responses in your cownloeded dete Cannot be used jer the binery formets FIG 39 Patent Application Publication May 29 2003 Sheet 30 of 35 US 2003 0099402 A1 Column Binary Options You mzy choose to download your cata in either an ASCH or Binary formet Both of these f
71. would see a list of all responses that have both codes The user then would then make a code called really really easy With the code each of the responses displayed in the right hand window by dragging the really really easy code to each of the responses If the user wanted to delete the codes from the responsor he would highlight code that he wants he wants to delete and double clicking on them and right click and choose delete 0064 7 Regular Expressions 0065 Aregular expression is a pattern used to match text Each code in a code book can have an associated regular express When a verbatim response is displayed to a coder it is first compared to each regular expression defined in the code book for the question If a match is found the matching text is underlined and highlighted If the coder clicks on the underlined text the code that matches the text is selected 0066 For simple regular expressions the user should never use upper case letters in the regular expression Matching is always sensitive Letters and digits in the regular expression matched the corresponding text in the verbatim response as is for example shown Table 9 below It will be seen in this Table 9 these regular expressions simply match the same sequence of characteristics in the verbatim text TABLE 9 Verbatim response Regular expression Result I love cats love I love cats I love dogs dog I love dogs I LOVE DOGS o I LOVE DOGS 0067 In m
72. y 29 2003 Sheet 6 of 35 US 2003 Studies EO ACS a new stusy j Suy O oas u a UOO f pudy Study Description Status Client 7 Unser 7 gt MSW Test Study A construction amp new tompeny Static Heir _ Demonstration Concest On helg 1 Digital Marketing Te i Conzest Test i Services Unser a XXX Test tes conesruction 1A new company I renee nnn sonisituction Anew company n bia Enter the full path ang file meme of the fe YOu wish to losd OR Click on the BROW SE bution to searc for the fje Click the LOAD button to tremsmit the file Enter ine name of the file vou wish io send a Sette Loaz Cancel j Alter the file name js in this window click on load ang your data will be loaded to each of the questions in your study FIG LO Patent Application Publication May 29 2003 Sheet 7 of 35 US 2003 0099402 A1 Response Loads Completed Successfully Question ID Responses loaded Responses skipped Responses Combined Responses will id be combined if LOA 347 k 0 7 West 235 Oo 0 SR a ee 020 1347 TO af i you have 1 Qed EEH matching be a Respondent Ids within the same load file i Qed z347 1025 EEF TRE 127 This is the number of responses either open or closed enced that you heve loaded to the corresponding Question IDs The Question ID must match exactly the Question ID that is in the questio

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