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HQ Pro-Stitcher User Manual

1. dow will list the functions that have been performed ES up to the current state of the pattern Figure 66 SZ The user can select any of the previous operations x to return to by double tapping that particular line in the Undo list At the bottom of the list is the Original File Figure 66 www HandiQuilter com ProStitcher Page 75 HO Pro Stitcher Advanced Features Advanced Features The HQ Pro Stitcher has some advanced features that may be used for trouble shooting diagnosing issues or simply making some advanced adjustments These features can be accessed by pressing the Advanced button from within the Setup screen Figure 67 The Advanced screen includes but tons that will send certain commands to the quilting machine These buttons may be used to verify proper communication from the HQ Pro Stitcher out to the quilting machine f p E E m Advanced buzzer On Use to turn on buzzer when directed by HQ Technical Support Can be used as a quick check to see if you re connected Buzzer Off Turns the quilting machine s buzzer off after Buzzer check above Page 76 Figure 67 Full Step Issues a Full Stitch command to the quilting machine For safety reasons this is not a true Full Stitch but instead simply commands the needle to move until it is in the Up position If the needle is already up that will result in a full sti
2. Channel Lock Done Figure 63 When finished press the Done button If the user has not saved the pattern a dialog box will pop up to remind the user to save the pattern If the user decides to save the pattern press the Accept button and save the pattern as described previously Oth erwise press the Back button and the user will be returned to the Quilt menu screen Page 74 HQ Pro Stitcher User Manual Help Help buttons are located on most screens to aid the quilter in the use of the HQ Pro Stitcher To use the Help feature press the Help button Question marks will appear on the buttons that have Help information associated with them Figure 64 To receive instructions regarding a particular button Design Library press that button An information screen will pop up e with scroll buttons at the bottom if the text is longer than a single screen Figure 65 Og Cu C Figure 64 Close Cancel To close the Help screen press anywhere on the screen that is not a Help or scroll button The user will be given two options Either press the Close button on the Help screen or Cancel button and continue using the Help screen Undo An Undo option is provided in most screens that Figure 65 allow the user to manipulate the pattern file To use this option press the Undo button A pop up win po
3. HO Sixteen only Some kits will come with a new C Pod C If the HQ Sixteen was purchased with the HQ Pro Stitcher there is no need to install a new C Pod Also any HQ Sixteen Stitch regulated systems running version 8 04 or later the C Pod screen will identify the ver UT sch eae ud ROME KS sion as it boots up will not require a C Pod upgrade Ip ra M Ls l Important To prevent damage due to electro static discharge use a grounded wrist strap or if a wrist strap is not available discharge any electro static energy on your body by touching any exposed metal non painted portion of the HQ Sixteen prior to and several times during this procedure 2 Remove the C Pod from the HQ Sixteen head by removing the four mounting screws with a Phillips screwdriver 9 Carefully disconnect all cables from the C Pod taking care not to touch the bare circuit board A if the new C Pod includes a Lock Board as shown in Figures 11 and 12 skip ahead to step 8 5 Remove the black Phillips screw that holds the Lock Board in place on the old C Pod circuit board Figure 11 6 On the old C Pod the one just removed from the HQ Sixteen gently pull upward on the Lock Board to remove it from the old C Pod and press it firmly in place on the new C Pod Figure 12 Make sure both rows of pins enter the header on the underside of the Lock Board The red LED should be located at the top right when looking into the C
4. Stitching straight lines Using the Stitch option stitch in any of the eight directions available to get perfectly straight lines Aligning the quilt Use Continuous mode with out the Stitch option to have the HQ Pro Stitcher move slowly in a straight line across the length of the quilt to assist in getting the quilt lined up straight Adjust the quilt as necessary as the machine moves along Page 71 Manual Channel This screen is intended to allow the user to quickly change between free motion quilting and Pro Stitcher quilting and provide them with access to the Channel Lock feature Figure 59 v Manual Channel Handlebar Control This button passes control of the quilting machine back to the handlebars on the HQ Sixteen HOI Avant and HQ Fusion users have constant handle bar control so it is unnecessary for them to use the Handlebar Control button Handlebar Control Computer Control Pressing Computer Control passes control back to the HQ Pro Stitcher It has the same effect as press ing the Connect button al Computer ntr Control Page 72 Channel Locks Press one of these buttons to activate the channel lock for the desired direction The button will turn green to indicate it is active Press the same button again to disable the channel lock With the Hori zontal Channel Lock enabled the HQ Pro Stitcher will allow the user to move
5. Y Power Cord 10 foot Adhesive Cable Mounting Clips USB Flash Drive Lanyard Art amp Stitch Software Alignment Block USB Cable Computer Power Cord et e OZzmEUmUtUm monmmoour IL ki A ee Fe www HandiQuilter com ProStitcher Page 3 Installation HO Fusion HO Avante 8 wheel Precision Glide carriage version Tools Required Power drill 4mm Allen wrench 5mm Allen wrench Slotted screwdriver one large and one small Phillips screwdriver one large and one small Assembly Handi Quilter recommends installation by an author ized HQ Pro Stitcher Representative X Rack Installation Figure 1 1 e Remove the blue 12 foot rack Page 3 A and the HQ Pro Stitcher carriage E from the box Cut the cable ties from the front of the carriage see Figure 1 2 Starting at one end of the table begin mount ing the blue rack to the table Peel back just a few inches of the protective layer of the tape Position the blue rack using the wooden alignment block M as a guide The wood block should be laid flat on the black plastic table top butted against the inside edge of the front aluminum track extrusion see Figure 2 The blue rack then butts against the op posite side of the block so the blue rack is mounted 2 away from the front track The block should be flat on the table and not on top of the blue rack or the aluminum extrusion Press down on the blue rack to stick it firmly to the ta
6. E0073 EE Re 21 76 2 80 os 058 er E e ft e E Ss Auto Find Figure 47 f A Scroll _ Pattern Figure 48 HQ Pro Stitcher User Manual Back Up nnm E ER leavos altornating he 2176 280 688 0 66 Pressing the Back Up button will bring the user to s aa M the Back up Screen Figure 49 Here the user is able to move backward or forward through the pat tern with or without stitching P Back up The speed at which the HQ Pro Stitcher moves for EI f T ward or backward through the pattern defaults to 10 ca Forward This speed may be adjusted by tapping on the speed number and entering a new value in the pop up number pad or by pressing the or buttons Figure 49 If the Stitch option is selected has a green check mark the HQ Pro Stitcher will cause the quilting machine to stitch as it moves backwards or forwards Press and hold the Back Up button or the For ward button to move backward or forward Release the button to stop moving backward or forward The faster the HQ Pro Stitcher is moving the more over shoot there will be after releasing the button Please be aware that before the HQ Pro Stitcher can move backward it must finish moving forward through the line segment that it is currently on Because of this the user will notice the HQ Pro Stitcher move for ward slightly through the pattern and then start to move backward the fir
7. r Af MIT l Iti Ju Tech IL Be 5 Follow the instructions on the screen to install the update www HandiQuilter com ProStitcher Art amp Stitch Press the Art amp Stitch button on the Main screen to start the Art amp Stitch software This software can be used directly on the HQ Pro Stitcher computer ei ther with the touch screen interface or the computer can be removed from the bracket and the keyboard and touch pad mouse can be used The software license allows the user to install a 2nd copy ona home computer if desired Refer to the Art amp Stitch instructions and help files for information on how to use this software After the user is finished using Art amp Stitch closing the Art amp Stitch program will revert back to the HQ Pro Stitcher software Page 65 Clean System leaves atiernating ht 244 280 Dm 0 00 The Clean System function deletes old temporary eS Seem kee files to free up space on the hard disk This process a tes is performed automatically under normal boot up Leaves alternating ee conditions but may be performed manually if it is Handi Quilter Inc 2011 bor www HandiQuilter com 877 697 8458 Sepp suspected that a recently used large pattern file may be slowing down the system The process should take just a few seconds and will re boot the system when it is finished Close Fila CopyRight Figure 52 Close File Although closing a pattern file is not nec
8. which is usually within the extents of the pattern for most patterns 2 Watch the screen while moving the machine and position the crosshairs on the point that is to be the reference for positioning i e a corner of the pattern block or a specific point on the pattern that needs to match up with a certain spot on the quilt such as the top of the tree shown in Figure 33 Use the Pan Zoom feature to reposition the pattern on the screen if needed 3 Press the Drag From Here button The icon will change to Move Pattern and turn green Figure 33 4 Focus now on the quilt and move the machine to the point where the needle is at the position on the quilt that is to be matched with the point in the pat tern that was chosen 5 Press the Move Pattern button to place the pat tern in the location that has been chosen www HandiQuilter com ProStitcher Figure 33 6 Move the machine around and watch the cross hairs which represent the needle on the machine to verify the pattern is now positioned properly on the quilt Press the Done button to return to the Quilt menu screen Page 53 Step 6 Quilting the Pattern Save the Pattern First After all manipulations to the pattern have been per formed and prior to quilting the pattern it is highly recommended that the user return to the Library screen press the library button on the right hand side of the screen and SAVE the c
9. Figure 12 Adjust only if necessary Figure 13 HQ Pro Stitcher User Manual 4 Carefully lift the quilting machine and place it on the carriage so the wheels engage the white carriage tracks making sure not to set the wheels on top of the stitch regulator cable this is easier to do with two people one at each end of the quilting machine 5 With one end of the stitch regulator cable plugged into the machine s C Pod and the middle connector plugged into the quilting machine s Y encoder plug the other end of the cable into the car riage X encoder Figure 14 www HandiQuilter com ProStitcher Figure 14 Page 9 6 The black cables attached to the HQ Pro Stitcher carriage should be routed up between the rear han dles and the quilting machine toward the right hand side of the machine looking at the machine from the back Place the black cable clips Page 3 J as shown in Figures 15a b and c and route the cable accord ingly Figure 15 b Figure 15 c Figure 15a Page 10 HQ Pro Stitcher User Manual 4 The small black cable with the black 3 connector clip should be routed underneath the P Pod Figure 16 and snapped into the quilting machine s Y encoder Figure 17 The two black cables that run from the carriage up to the computer should be clipped into the cable clip under the rear handlebar as shown in Figure 16 to help prevent these cables from ge
10. Install the compu ter battery into the back of the computer Install the computer into the computer bracket by sliding it into the black bracket from the top downward Figure 25 With the computer installed in the bracket connect the USB cable Page 16 R between one of the bottom USB ports Figure 26 position B and the black box on the back of the bracket Figure 24 position C Also connect the computer power cord Page 16 S between the computer Figure 26 position C and the black box Figure 24 position A Either of the two open USB ports Figure 26 position A or Figure 28 may be used to plug in the USB Flash drive for loading designs Figure 28 Page 30 Figure 27 HQ Pro Stitcher User Manual Powering Up and Shutting Down 1 e Make sure power is reaching the computer by checking that the power cord is plugged into the power supply located at the back of the carriage The barrel shaped power connector should then be plugged into the bottom of the black box behind the computer and the short power cord connects the black box to the computer The computer will run on AC power as long as this connection is made If the cable becomes unplugged the computer will contin ue to run on battery power until the battery dies 2 The tablet computer can be turned on by sliding the power switch at the bottom left hand side of the screen to the right Figure 29 3 Shutting down the computer sh
11. M EJ re screen Figure 15 There are three methods available to rotate a pattern Pressing the counter clock wise 45 button will rotate the pattern counter clockwise by 45 degrees Pressing the clock wise 45 button will rotate the pat tern clockwise by 45 degrees Figure 15 dE 2 By tapping the number box and entering a value in the pop up number box the user may directly enter a desired rotation angle 0 360 After entering this value the user must then press the rotate button Use the chart to aid in determining what angle value to use Figure 16 Try to picture the pattern being rotated as a box bounded by the white dashed out line in the pattern window The bottom line of the pattern box is the line that correlates with the angle lines in Figure 16 3 Within the Rotate menu is the ability to identify two points by which to create an angle For example assume a quilt is loaded and it happens to be at a slight angle The pattern that is loaded is a panto graph that extends the width of the quilt Rather than try to get the quilt straightened or try to guess what the actual angle is that the pattern would need to be rotated to compensate the user can iden tify a point on the left and then a point on the right by moving the machine to those points and the pat tern will be rotated to the angle between those two points Likewise if there is an odd angle such as a sashing on an angle or a block
12. Point button will bring the user to the New Start Point screen Figure 45 There are four ways to locate a new starting point gt New Start Point Scroll Pattern The Scroll Pattern button may be dragged back and forth until the user determines that the small white line segment is at the point in the pattern that cor relates with the desired new starting point It may be necessary to zoom in to see the small white segment The and buttons may be used to fine tune the position of the white line segment The user may also press and hold the or button to scroll through the pattern Figure 46 Scroll Pattern Another option for locating a new starting point is to use the Find Next Jump button In a pattern with multiple jump points this can be used to jump quickly from one jump point to the next Figure 47 Find Next Jump www HandiQuilter com ProStitcher e Start deen Sc 0 X Patlem Cance Car damn cm leaves alternating fic 21 76 2 80 UK fj 0 59 uilter l Se e e e NN nes mm Auto Find Curai Lira ied Figure 45 s Auto Find m b Paitem Figure 46 Page 61 If the Auto Find option box is selected the user just has to move the quilting machine back to the desired resume point on the quilt i e where the thread broke The HQ Pro Stitcher will locate the closest point on the patte
13. X 0 Y 0 point of the pattern Depending upon how a pattern is created the 0 0 or Home position could be anywhere in the pattern Because of this the use of Reset Home as a positioning tool is discouraged It may be used to put the pattern The Half Stitch button will cycle the quilting ma within view of the crosshairs but should not nor chine needle one half stitch mally be used for accurate positioning of a pattern Reset Home will be used later in re sizing and repeating patterns The Full Stitch button will cycle the needle one full stitch if the needle is currently in the up position If the needle is in the down position it will just move the needle into the up position Using Reset Home as a Measuring Tool Pressing Reset Home sets the current X and Y positions to zero The distance traveled in the X left right or the Y forward back directions can be measured by watching the X and Y values at the top of the screen to see how far the quilting machine has moved The Pan button toggles between Pan and Zoom If the button says Zoom then dragging a stylus or finger upward from the lower part of the pattern window to the upper part of the pattern window will zoom in on the pattern and dragging from the top to the bottom will zoom out If the button says Pan then the pattern will be dragged in the direction a stylus or finger is dragged on the pattern w
14. against the opposite side of the block so the blue rack is mounted 2 away from the front white track The block should be flat on the table and not on top f of the blue rack or the white track Press down on the blue rack to stick it firmly to the table Pull the Front of Frame pink protective layer from the back side of the rack while shifting the block down the length of the table until about two feet of the rack have been mounted 4 Place the HQ Pro Stitcher carriage on the frame and verify that the front white gear is aligned with the blue rack mounted on the table top Figure 3 Page 18 HQ Pro Stitcher User Manual 5 Make adjustments to the placement of the blue rack as necessary to align the blue rack with the front white gear on the HQ Pro Stitcher carriage Figure 4 6 If alignment using the wooden block is accu rate continue using the wooden block as a guide to mount the remainder of the blue rack to the table top Otherwise use the carriage as a guide and align the blue rack with the white gear along the length of the table removing the pink protective layer and pressing downward on the blue rack while moving down the entire length of the table top 4 Trim the rack to length using a knife or wire cut ters if necessary the blue rack does not necessarily need to extend from Pro frame arm to Pro frame arm and can actually be a couple of inches shorter if desired 8 At the ends of the blue
15. bit and then attach the clamps as shown on either end of the blue rack using a Phillips screwdriver Note Do not use the larger drill bit included in the emergency repair kit this is the wrong size for the X rack clamps As an alternative choose to use one clamp at each end using the lip of the clamp to slide over the last gear of the blue rack Figure 4b www HandiQuilter com ProStitcher d d AEN VET EG y TAM UP 1 d AUT i PARY 1 2 d Figure 4 b Page 5 Y Rack Installation l Carefully lay the quilting machine on its power pod side Underneath the base plates near the wheels on the C Pod side of the machine the side with the thread tensioner and guides there will be either two screws or two holes If the screws are there use a large slotted flat screwdriver to remove the screws see Figure 5 2 Attach the Y Rack as shown in Figure 6 The blue rack should be toward the middle of the machine while the bolt holes should be toward the outside Use the screws that were removed from the front and rear base plates or use the two smallest screws in the Base Plate Repair Kit Page 3 D if your machine had no screws here to mount the Y Rack to the bot tom of the front and rear base plates Be careful not to over tighten the screws as the base plate holes will strip easily In case of accidentally cross threading or stripping one of the base plate holes an emergency
16. bolts and then loosen the third Next rotate the handlebar slightly to allow easier access to the handlebar cable 2 Make sure the three handlebar bolts are in the front handlebar and protruding out the bottom of the handlebar Figure 18 9 Position the handlebar over the computer brack Figure 18 et such that the screws go through the three holes in the bracket Figure 19 A Secure the handlebar and bracket in place on the machine head using the three handlebar bolts Figure 19 Page 12 HQ Pro Stitcher User Manual 5 The black cable has three connections two 9 pin serial connectors and one barrel connector for power Figure 20 Insert the barrel connector into the center jack B located on the bottom edge of the black box that is mounted to the back of the compu ter bracket Figure 21 Attach the two 9 pin serial cables to the appropriate ports on the back of the same box making sure cable connectors are plugged into their corresponding ports on the black box www HandiQuilter com ProStitcher Figure 20 Page 13 6 Remove the computer from its packaging Lift open the screen and rotate the display clockwise so the display covers the keyboard Install the compu ter battery into the back of the computer Install the computer into the computer bracket by sliding it into the black bracket from the top downward Figure 22 With the computer installed in the bracket connect the USB
17. cable Page 3 N between one of the bottom USB ports Figure 23 position B and the black box on the back of the bracket Figure 24 position C Also connect the computer power cord Page 3 O between the computer Figure 23 position C and the black box Figure 24 position A Either of the two open USB ports Figure 23 position A or Figure 25 may be used to plug in the USB Flash drive for loading designs Figure 25 Page 14 Figure 24 HQ Pro Stitcher User Manual Powering Up and Shutting Down Make sure power is reaching the computer by checking that the power cord is plugged into the power supply located at the back of the carriage The barrel shaped power connector should then be plugged into the bottom of the black box behind the computer and the short power cord connects the black box to the computer The computer will run on AC power as long as this connection is made If the cable becomes unplugged the computer will contin ue to run on battery power until the battery dies A The tablet computer can be turned on by sliding the power switch at the bottom left hand side of the screen to the right Figure 26 S Shutting down the computer should be done us ing the Shut Down button on the main window of the Pro Stitcher screen If needed the power switch can be slid to the right in order to begin a shut down sequence This should only be used if the Shut Down button cannot be ac
18. highly recommended that the user save all alter ations prior to quilting the pattern To save changes press the Save button in the Library screen and use the new screen that will appear Figure 54 Half Stitch Optimize File J Close Fila Figure 53 Figure 54 Page 67 1 The line at the top center of the screen shows the current path in which the file will be saved The user can change the drive letter as well as the folder in which to save the pattern 2 To change the drive letter tap the small black tri angle to the right of the current directory and select the appropriate drive letter please do not save to the C drive as this is the computer s hard disk and there is not enough space to allow the user to save patterns to the hard disk 3 Select the appropriate folder by double tapping on the desired folder name if any Use the scroll arrows below the folder names or the scroll bar to the right of the folder names as needed to find the desired folder 4 Tap on the long white bar in the middle of the screen and use the key pad to type the desired name for the pattern 5 Press the Save button to save the file in the se lected folder on the selected drive 6 The file can now be opened as described previously in Step 1 The file name extension for all patterns saved in this way is tap Capture Thumbnail images can be created for pattern files that do not have a
19. if this is occurring Some patterns will do just fine at high speeds while others will require more care and slower speeds Thread Break HQ Fusion Only The HQ Fusion is equipped with a thread break sensor This sen sor is tied into the HQ Pro Stitcher and will cause the HQ Pro Stitcher to pause when the top thread breaks To turn this option on make sure there is a green check mark in this box by tapping on the box if necessary This option may be turned off by tapping the box again to remove the green check mark Page 39 Step 4 Manipulating the Pattern Quilt Press the Quilt button to access the pattern manip e BN BN La EES ulation and positioning tools and to begin stitching Got rau e eme Quilt M G i There are many options on this screen Figure 10 to Eun alter the pattern to fit the needs of the quilt and the ind user The beginner may wish to try only one of these Sa options rather than each one and then come back later to try some of the others A recommendation Figure 10 for the beginner would be to start with the Resize tool and then skip ahead to Step 5 Repositioning the Pattern Resize Press the Resize button to enter the Resize screen Re sizing a pattern can be done multiple ways Resize Fit to Area The simplest way to size a pattern to fit within a block or a rectangular area such as a border is to do the following Figur
20. is open browse to the new lo cation in the Folder section on the bottom left hand portion of the screen The folder will be copied into the folder that is cur rently open Press Accept or Cancel To create a folder browse to the location in the Folder section on the bottom left hand portion of the screen that you wish the new folder to be created in The folder will be created in the folder that is cur rently open Press the Create Folder button Create Folder Press Accept or Cancel Page 70 Sort Sorting is available for the folder section as well as the file section of the design library Press the Sort z a or Sort a z button to toggle between alphabetical and reverse alphabetical sorting of the file names Move From the Quilt screen pressing the Move button gives access to some very useful functions Figure 58 By pressing any of the 8 arrow buttons in this screen the HQ Pro Stitcher will move in the direction pressed Move Jog Speed This is the speed at which the HQ Pro Stitcher will move the quilting machine when a direction arrow is pressed Tap the number box to enter a value or use the Up or Down arrows to adjust the speed accordingly The machine must be stopped before changing the jog speed JOG Speed 5 HQ Pro Stitcher User Manual Continuous With this box checked the user only has to tap on one of the di
21. likely to be noticed such as ina seam Cropping Left Edge and or Bottom of Quilt To crop only the left edge only the bottom or a combination of the left edge and the bottom use the Bottom Left button and the Crop button Cropping Right Edge and or Top of Quilt To crop only the right edge only the top or a com binatin of the right edge and the top use the Top Right button and the Crop button Cropping All Edges at Once It is possible to crop all four edges at once by using the Bottom Left Top Right and Crop buttons in the following sequence e From the Quilt menu select the Crop button e Identify the bottom left hand corner of the pattern area that is to be kept by moving the machine to align the crosshairs with that point Figure 19 e Press the Bottom Left button The button will briefly light up to indicate it has been pressed www HandiQuilter com ProStitcher 4633 5 00 um om Figure 18 IT T NETT Figure 19 e Move the machine to align the crosshairs with the top right corner of the pattern area to be kept e Press the Top Right Button Figure 20 on next page e Press the Crop button to crop the area that has just been defined Figure 21 on next page Page 45 16 33 5 00 1334 6 02 What if the First Crop was Wrong e The bottom left or top right may be re defined by moving the crosshairs to
22. lining the vertical por tion of the crosshairs with the right hand side of the area to be cropped Then press the Top Right but ton Now press Crop Press the Done button to save the changes and return to the Quilt menu Page 46 HQ Pro Stitcher User Manual The Cropping L and 7 Think of the Bottom Left tool as an uppercase letter L When you slide the L along the de sign everything inside the L is saved Every thing to the left of and below the L goes away Think of the Top Right tool as the number 7 When you slide the 7 along the design every thing inside the 7 is saved Everything to the right of and above the 7 goes away You can visualize this by mak ing an L with your left hand and a 7 with your right hand and move your hands together Figure 22 and apart The area between your hands is saved Repeat Pattern The Repeat Pattern button will give the user three repeat options Figure 22 Figure 23 The Repeat button allows the user to specify the number of repeats horizontally and vertically without Wer O changing the size of the original pattern ei NW NN em e too 1 Enter the number of repeats desired in the Repeat Height and or Repeat Width boxes by tapping on the appropriate box and entering the number of repeats in the pop up number pad Figure 23 2 If a gap is desire
23. rack use the four small metal clamps Page 16 B to hold the ends firmly in place see Figure 5a The clamps have a hole through the center and a lip on one end The lip should be on the side opposite the blue rack Drill pilot holes using the 3 32 drill bit and then attach the clamps as shown on either end of the blue rack using a Phillips screwdriver Note Do not use the larger drill bit included in the emergency repair kit this is the wrong size for the X rack clamps As an alternative choose to use one clamp at each end using the lip of the clamp to slide over the last gear of the blue rack Figure 5b www HandiQuilter com ProStitcher d TI r h M i d Lu i Vi Ab EJ u nU X n P Lh M Ta 4 ANA d APUL VO Pe M Ek h WT E AN n i A A IX Ww 1 fol ys 4 3 T BEALI 1A Gu E M b 1 LM 1 A AN a Le J nU kar d d Po NJ n TU AN d qi RAG LWIA ied Figure 5 b Y Rack Installation l Carefully lay the quilting machine on its power pod side Underneath the base plates near the wheels on the C Pod side of the machine the side with the thread tensioner and guides there will be either two screws or two holes If the screws are there use a large slotted flat screwdriver to remove the screws see Figure 6 2 Attach the Y Rack as shown in Figure 7 The blue rack should be toward the middle of the machine while the bolt holes should be toward the outside Use the screws that
24. repair kit D has been provided 3 If the screws in the base plates do not have slot ted heads and a nut driver cannot be fitted over the screw head please use one of the provided slotted screws as a replacement D and use a slotted screw driver to tighten the screws in place Figure 6 Page 6 HQ Pro Stitcher User Manual Y Encoder Replacement may not be required The stitch regulator encoder circuit board mounted to the rear wheel of the machine will need to be replaced if the circuit board is blue and does not have a 3 pin connector attached and looks like Figure 7 The circuit board is held in place with one screw and five connecting pins If the Y encoder has a black cir cuit board that looks like Figure 8 skip ahead to the next section l Unplug the stitch regulator cable from the Y encoder 2 Remove the Phillips screw that holds the circuit board in place with a small Phillips screwdriver Figure 9 3 Gently pull the circuit board outward toward the front of the quilting machine the same direction the screw came out 4 Align the new Y Encoder circuit board Page 3 C so the five pins on the encoder fit into the 5 pin connector on the circuit board Figure 10 and gen tly push into position The screw hole on the circuit board should match up with the hole in the encoder housing 5 Replace the Phillips screw 6 Plug the stitch regulator cable back into the new Y encoder circuit boar
25. the pattern after the emergency situation has been cleared the pattern will need to be re started or the New Start Point function can be used to locate a point in the pattern from which to resume Pause If the bobbin or top thread breaks or runs out in the middle of a pattern or if the user wishes to pause the system for any other reason press the Pause but ton in the top right hand corner of the screen Figure 43 The HQ Pro Stitcher will continue to stitch a short distance until the data in the motor buffers has been executed The HQ Pro Stitcher will then display the Pause Screen Figure 44 A de scription of the functions available from the Pause Screen follows on the next page Page 60 d TOP N CANC Fen rer Y ONLY Nee A pest eis iem EB EET 143 1385 Quilter a 1 0 Figure 43 andi SS lwaves alternating RUE owe 21 76 ap FEN gh Zoom Rome Folicw Motors Figure 44 HQ Pro Stitcher User Manual New Start Point The New Start Point option can be used to scroll through the pattern to a point the user wishes to start from rather than starting from the beginning of a pattern If the system has been paused because the thread broke typically the user would use the Back up op tion to return to the position where the thread broke However if the back up distance is significant the New Start Point option may be quicker Pressing the New Start
26. thumbnail image associated with them in the design library Patterns that are created or saved from within the HQ Pro Stitcher itself will not have such an image and neither will purchased patterns unless those patterns also come with a sepa rate image file in jpg or bmp format To capture an image for these patterns follow the steps in the next column Le Capture Page 68 1 Open the design library by pressing the Load Pattern button in the Library screen 2 Locate and highlight the desired pattern do not press the Load It button 3 Press the Capture button at the top of the screen 4 The pattern will load with a pink translucent box in front of the pattern Figure 55 5 Tap and drag the pink box so the pattern is cen tered behind it Whatever is behind the pink box when the Snap Shot button is pressed will become the thumbnail image Zoom in and pan the image as desired to get the best representation of the pattern 6 Press the Snap Shot button The image will be saved and the pink box will disappear MAIN MENU Library Figure 55 HQ Pro Stitcher User Manual Additional Library Functions Library Screen Load Pattern SS Ka Additional File and Folder options are made available by pressing the Options button by the file name for file options or above the folder section for folder options Figures 56 amp 57 File Options fs eer
27. user may choose to pause after a number of seconds or after a number of inches the machine has stitched Enter a number in the box below Pause Delay which will either be in seconds or inches depending on whether the delay button says delay in seconds or delay in inches Press the button to toggle between the two options Delay in Delay in Seconds Inches Please be aware that these values are not exact due to the fact that the system will need to finish stitching Page 56 Handi Tie Off x Viv Settings V Auto Jump Threshold Stitching 7 v Pause Delay lt Delay in Seconds Seconds l Start Entire m Start Quilting Tie Off Stitches Em Stitches Per Inch Cancel Machine Speed Figure 37 PAUSE DELAY Clip your thread Handi Quilter Ieaves altornating hq 280 244 156 va Figure 38 the line segments that have been stored in the buffer before it can stop If your pattern is made of large line segments then it will stitch a little longer than it would if it was made up of smaller line segments even though the same value may be entered in the Pause Delay box Use it as a rough estimate only not an exact measurement of time or distance There are two options for the Pause Delay Pause Delay can be active for just the initial starting point HQ Pro Stitcher User Manual a Sreen check in the Start box or for every man pm om ua
28. 0 i Hat Full Stitch Stitch Zoom Set Needle to up sition Press Accept to begin Trace OutLine q A pl Cancal Start Quilting m m N ta L Hudge Point 8 Figure 35 Handi SE leaves alfernating he 244 2 80 050 300 ilter p i y m e Full a u Sitch Zoom Start Quilting a New Start Nudge Point Figure 36 2 Press one of the four arrows to nudge the pattern in that direction the amount that was entered in the Nudge Amount box 3 Press on the Exit button to exit the Nudge screen Page 55 Start Quilting Press the Start Quilting button to select or adjust some final quilting settings prior to stitching the pattern start Quilting Settings If the user decides to make some changes at the last minute to the settings included in the Setup menu Figure 37 some of those changes can be made on this screen by touching the number box and entering a new value on the pop up number pad The values that can be adjusted here are o Auto Jump Threshold o Tie Off Stitches o Stitches Per Inch o Machine Speed See Step 3 Setup Menu on page 36 for more details about the Auto Jump Threshold and Tie Off Stitches settings Pause Delay The HQ Pro Stitcher can be programmed to auto matically pause and allow the user the opportunity to trim the thread After trimming the thread the user then presses the Resume button Figure 38 The
29. 0 Press the Accept button and correct the height and or width and try again In Figure 30 the height entered is 3 inches but the height of the pattern as can be seen at the top of the screen is 5 37 inches The error pops up because the Pro Stitcher cannot fit this pattern into the desired size box without shrinking the pattern 8 Press the Done button to save the repeated pat tern and return to the Repeat menu screen fe 9 If the final size after using the Repeat Within Area function does not match the desired size go back to the Resize screen and resize the entire repeated pattern to the desired size www HandiQuilter com ProStitcher Repeat Within Area Haight With Damna Sege Daime apma OANA An n nn VU UU Figure 29 Handi ae Teavesvaiternating hl 244 280 2000 120 uilter 2 101 E Lom Repeat Within Area Width Please enter larger value Fo Lei Ach Figure 30 Page 51 Step 5 Positioning the Pattern After loading a pattern and manipulating the pattern as desired the next step is to position the pattern on the quilt Even though some of the previous steps require that the pattern be sized to a specific area the pattern is not necessarily positioned within that area For this reason the user should always posi tion the pattern prior to quilting it From the Quilt menu screen select the Reposition Patter
30. HQ Pro Sttcher 05 01 2011 USER MANUAL HQ Pro Sutcher KR DUE Es Handi b Quilter D mn wm e Sanno Designed by a Quilter for Quilters 2011 Handi Quilter Inc Table of Contents 2 Tutorials Upgrades amp What s New Handi Quilter Contact Infor mation HQ Avant 8 wheel carriage amp HQ Fusion RO CON On ds C2 EY Parts List X Rack Installation Y Rack Installation Y Encoder Replacement Setting up the New Carriage Computer Touch Screen Monitor Assembly Powering Up and Shutting Down Carriage Quick Release Levers HQ Sixteen amp HQP Avant 4 wheel carriage 16 Parts List 17 Setting the Frame Height 18 X Rack Installation 20 Y Rack Installation 21 Y Encloder HQ Sixteen Only 22 Power Cord Retaining Clamp Installation 23 C Pod Replacement HQ Sixteen Only 24 Setting Up the New Carriage 28 Computer Touch Screen Monitor Assembly 3l Powering Up and Shutting Down Carriage Quick Release Le Vers Getting Started 32 Setting Up the HQ Pro Stitcher USB Flash Drive Powering up the HQ Pro Stitcher 33 Navigating the HQ Pro Stitcher Screens Step by Step Instructions 34 36 1 Loading a Pattern 2 Viewing the Pattern amp Moving Machine 38 40 4 43 44 45 AT 49 32 D4 D9 3 Setup Menu 4 Manipulating the Pattern Quilt Resize Fit to Area Keep Aspect Ratio Rotate Mirror Two Point Cropping Repeat Pattern Skew to Fit
31. Library lists folders on the lower left hand side and the actual patterns within those fold ers on the right hand side A preview of the selected pattern is shown in the upper left hand block To browse through the USB flash drive the following functions must be understood Figure 6 Current Path The line just below the Back and Options tabs on the lower left hand section shows the current path the Pro Stitcher is looking at to find the patterns Figure 7 The drive letter at the begin ning of the current path should be ENT If there are not any yellow folders listed below the current path on the left and there are no patterns on the right try pressing the Back button until the current path reads only E V If there are still no folders or patterns it is possible that the USB flash drive be ing used has been given a different drive letter this can happen if there have ever been two USB sticks plugged into the HQ Pro Stitcher computer at the same time Check the F drive by pressing on the small black triangle located just to the right of the current path and selecting the F drive Figure 7 Back This button will move back in the file tree of the USB flash drive For example if the current path shows E Designs HQ Designs XContinuous Line then pressing Back will change the current path to E Designs HQ Designs where one of the other yel low file folders may be selected Up D
32. NTY REGISTRATION CARD The HQ Pro Stitcher warranty consists of one year electronic electrical three year mechanical and lifetime software updates see detailed warranty information in HQ Pro Stitcher User Manual Check with your local HQ Representative for details on service of making warranty claims Customer Name Company Business Name if applicable Address City State Zip Daytime Phone Evening Phone Fax Email HQ Pro Stitcher Serial Number Order Number 5 digits Cut along dotted line and mail or fax this registration information within 30 days of purchase Purchase Date Date Product Received Location of Purchase Shop or Show name City amp State Signature Date www HandiQuilter com ProStitcher Page 91 This page was intentionally left blank Page 92 HQ Pro Stitcher User Manual Customer Name Installation and Set Up Rack System Carriage System Encoder Cables Gears Engage the Racks Quick Release Mechanism HQ Pro Stitcher Training Disable Enable Motors Zoom Pan Function Refresh Half Stitch Reset Home Follow Art amp Stitch Creating a Design Loading a Design Exporting a Design Library Function Load Patterns Capture Thumbnail Image Warranty Review Review Manufacturer s Warranty the HQ Pro Stitcher Signature of Owner to Handi Quilter at 801 294 3011 www HandiQuilter com ProStitcher HQ Pro Stitcher Installation and Training Checklist Date of P
33. Pod 1 Lightly hand tighten the black Phillips screw Figure 12 through the Lock Board 8 Attach the internal cables to the new C Pod 9 Fasten the C Pod to the head using the four screws that were removed in step 2 www HandiQuilter com ProStitcher Page 23 Setting Up the New Carriage 1 Remove the new HQ Pro Stitcher Carriage Page 16 E from the box 2 Place the carriage on the frame table to attach the cables a Plug the 10 pin connector on the end of the flat gray stitch regulator cable opposite the 9 pin D sub connector into the X axis stitch regulator encoder Make sure the red stripe on the gray cable is fac ing up for the HQ Sixteen Figure 13 a and the left power cord side for the HQ Avant Figure 13 b b Route the cable around the X axis motor bracket as shown in Figure 13 a and through the black mo tor cable loop to keep the gray cable from interfering with the machine or carriage 3 The Y end of the power cord that is not at tached to the P Pod should be attached to the power supply at the back end of the Pro Stitcher carriage Figure 14 gm S 7 Figure 13 a Route the stitch regulator cable through the motor cable loop to keep the stitch regulator cable in postion Page 24 X Encoder Figure 13 b Figure 14 HQ Pro Stitcher User Manual 4 The black cables that extend out the back of the HQ Pro S
34. Pro Stitcher www HandiQuilter com ProStitcher lnawes atiornating hy d 244 L t 108 4T 1 3 Figure 69 Page 79 HQ Pro Stitcher Trouble shooting Guide Problem Symptom No Display on the Touch Screen Monitor gt LED under the battery symbol at the bottom left corner of the screen is OFF gt LED under the battery symbol is GREEN The HQ Pro Stitcher computer is powered off Make certain the power cord to the HQ Pro Stitcher is plugged into a powered outlet on one end and the power supply under the carriage on one of the Y branch ends of the power cord Also check that the round barrel connector is plugged firmly into the mating cable connector under the HQ Pro Stitcher carriage If all cables are plugged in properly and the LED remains off toggle the Power button on the bottom right corner of the monitor The computer may be in a standby or screen saver mode Tap the display to wake the system up If that does not work slide the power switch to the right Touch Screen is not calibrated Touching the monitor in one place on the monitor puts the cursor in a place other than where the monitor was touched Re calibrate the touch screen by going to SETUP gt ADVANCED gt ADVANCED MACHINE gt TOUCH SCREEN and follow the calibration instructions refer to the calibration instructions that follow this section The stitch regulator cable is not connected properly gt The HQ P
35. Touch Screen 5 The screen will turn white and a black cross hair will appear at the top left hand corner of the screen Page 84 HQ Pro Stitcher User Manual 6 Using the stylus tap the crosshair each time itap _ pears 7 Press Yes to save the new calibration data or No to cancel ae Urb ei EE Calibeniten patel Press the Ene bution la cines ihe tal Da D T SEE e Tn calibration amples lap the ereikhair each Nie Tn calibration samplen bap oc rmiidiair each ime that ir appears om the screen that Hrappearz na the ncreren F ghi ciick amgerberg en the ween t telam do the iaa F ghi cilck amgerberg en the waneh ba icla do We dad calibration point Prese the Eme katten fe cinse ep tan Du exlibrallan poled Prese the Eme lation la rinse ep ent Dn rent change your screen adentatlon ung you have completed rent change your screen adentatlan ung you Bave completed wc calibration preces the calibration To calibration samples lap the cnasidinir each Gime To print calibration samples lap the erepzhafr esch Bere that appears om the screen that appears om the screen A Wel eleng Eegeregie P ghi click amgebete en the zogen t tebar do e i ealbrHan Tibetai est BO cxHbrnlbon paint Press the Eme bution ba cinse live tanl Dn MI S E yur screen np until you bawe completed calibre Ge pd ramet ade HI LIGA am Figure 72 www HandiQuilter com ProStitcher Page 85 Warr
36. Within Area 5 Positioning the Pattern 6 Quilting the Pattern T Functions Available While Quilting Additional Features Functions 65 66 67 68 69 70 fal 12 13 14 15 Update Clean System Close File Copyright Optimize Saving Files Capture Library Screen Load Pat tern File Options Folder Options Move Options Jog Speed Continuous Stitch Uses for Move Manual Channel Handlebar Control Computer Control Channel Locks Freehand Clear Handlebar Control Start Record Pause Record Channel Locks Done Help Close Cancel Undo HQ Pro Stitcher Advanced Features 16 OI 18 Buzzer On Buzzer Off Full Step Half Step Needle Up Stop Regulation Needle Down Connect Go Key Regulation Reset Head Head Log Touch Screen File View Edit Close HQ Pro Stitcher Los Off Indicators amp Information Boxes Troubleshooting Guide Calibrating Touch Screen Monitor Warranty Information Warranty Registration Card Installation and Training Checklist Tutorials Upgrades and What s New with HO Pro Stitcher Congratulations on your HQ Pro Stitcher Purchase Handi Quilter is proud to offer you user friendly quilting machines and computer guided machines with the latest technology and the best value for your money In addition we provide inspiration and education to help enhance your transition into computer guided machine quilting Because the world of computer guided quilting is constantly changi
37. a new location and press ing the appropriate button Bottom Left or Top Right to redefine that particular corner and then press the Crop button e f too much has been cropped off simply move the crosshairs beyond the cropped portion of pattern that is visible and into the black to the point that is to be added back into the cropped area and press the appropriate corner button Bottom Left or Top Figure 20 Right and press the Crop button That area will be added back to the cropped pattern e As long as the Done button has not been pressed the user can continue to adjust the cropping points until the pattern is cropped as desired e t is permissible to move beyond the pattern edges out into the black space to avoid accidentally crop ping the edges off a pattern For example if the user wishes only to crop the left and right sides of a pattern but keep the top and bottom as they are identify the Bottom Left by moving the crosshairs well below the actual pattern and into the black space but making sure that the Figure 21 vertical portion of the crosshair is lined up with the left hand cropping point and then press the Bottom Left button Next move the crosshairs to the Top Right portion of the area to be cropped Again the crosshairs may be moved above the pattern into the black space to be certain the entire top part of the pattern is included and only be concerned about
38. age 36 m MAIN MENL Design Library Glose File Figure 8 make sure the two black levers on the right hand side of the HQ Pro Stitcher carriage are in the lowest engaged position Dashed Box A white dashed line encloses the loaded pattern in a box This dashed box is the Width and Height of the pattern as shown at the top of the screen in the W and H box If the crosshairs are off the screen look for a solid white line rather than a dashed line to indicate which side the crosshairs are on In other words if the left hand side of the white boundary box is solid that would mean that the crosshairs are off the screen to the left Moving the machine to the right should bring the crosshairs back in view File Name Size and Pattern Position Across the top of the screen there is information about the cur rent working pattern file including the name of the file followed by the width and height of the pattern measured in inches and the current X and Y position of the crosshairs the position of the needle in relation to the Home position of the pattern in inches HQ Pro Stitcher User Manual The Refresh button re sets the zoom and pan back Pressing the reset home button will shift the pattern to their original settings so the entire pattern canbe so that the current crosshair location will become viewed in the pattern window the new Home position Home position is defined as the
39. anty Warranty issues should whenever possible first be submitted to the Authorized Representative who completed your service and training These representatives have been selected for their dedication to customer satisfaction and have been trained in technical service They also may provide follow up advice training service accessories and other services HQ Authorized Representatives may offer their own warranties in addition to those offered by the manufacturer but do not obligate the manufacturer HQ Pro Stitcher LIMITED WARRANTY Handi Quilter Inc hereinafter HQ offers a limited warranty on the HQ Pro Stitcher hereinafter Product to be free of defects in workmanship and materials under normal use upon the terms and conditions hereinafter set forth a 90 day Limited Warranty During the first 90 days from date of purchase HQ will repair any manufacturing defect without charge for parts or labor All subsequent warranties include parts costs only b Three year Mechanical Warranty For any mechanical failure within this period manufacturer will provide free replacement parts customer pavs for labor and shipping c Lifetime Software Update Warranty From the date of purchase HQ will provide updates minor changes to the HQ Pro Stitcher software free of charge to the consumer via elec tronic downloads These are intended to provide the consumer with the latest software updates for the HQ Pro Stitcher and are not
40. as to be zoomed out so it is very small and it may be hard to make out any of the details The user would most likely want to zoom in to view the details but by zooming in the user now has to pan as well in order to shift the pattern across the pattern window to view the whole pattern The user may wish to view the entire top edge of the pattern and make sure it lines up with the quilt properly With Follow the user can zoom in to get a better view of the top edge and then just push the machine along checking to make sure that when the crosshairs are at each peak of the top edge the needle is not crossing beyond the quilt border Refer to the Getting Started section of this manual for information regarding the Connect button Page 38 Step 3 Setup Menu Press the Setup menu button on the right to access the system settings Beginners may only wish to ad just the Stitches settings Then come back later to try adjusting the other settings to see how they affect their quilting Stitches Press the Add or Subtract buttons to adjust the stitches per inch or tap directly on the number which will bring up a number pad that can be used to directly enter the value desired Auto Jump The Auto Jump threshold is the jump distance that the HQ Pro Stitcher uses to determine whether to perform an Auto jump or a Manual jump If there is a jump in the pattern that is gre
41. ater than this value in inches the HQ Pro Stitcher will pause and ask the user to trim their thread prior to jumping to the next stitching position in the pattern If the jump distance is less than this value the HQ Pro Stitcher will not pause assuming the user will come back and trim the thread at a later time Jumps that are of significant length may lead to bro ken thread or distortion of the quilt as the machine pulls on the thread to move to the next location so consider this value carefully If the thread is very delicate consider making this Auto Jump value very low i e 0 1 so every jump longer than a normal stitch length allows the user to manually trim their thread However if trimming thread is bothersome and the thread is strong the user may want to keep this value high to speed up the quilting process The Add and Subtract options for this value will bring up the number pad and require the user to enter the value manually HQ Pro Stitcher User Manual Tie Off Stitches Tie off stitches can be set to occur at the beginning and end of the pattern as well as start and end points of jump sections Adjust the number of tie off stitches using either the add or subtract buttons or by pressing the number in the field and entering a value with the pop up number pad The length of the tie off stitches can be adjusted by tapping on the dist box and entering a value in inches in the pop up nu
42. attern is re peated as desired After pressing Done the pattern is saved and will be treated as a single pattern in any future altera tions For example if a pattern is repeated three times and the user presses Done then decides they really wanted four repeats they would need to use the Page 48 Ipavms allernating he 5 32 2 80 Figure 25 Undo button to revert back to a single instance of the pattern prior to re doing the Repeat func tion If they were to return to the Repeat screen without using the Undo feature their new repeat of four would really be a repeat of twelve because the computer is treating the first repeat of three as a new single pattern and repeating it four times HQ Pro Stitcher User Manual Skew to Fit Skew to Fit allows horizontal and vertical repeats but it also allows the user to enter the width and height of an area to be filled 1 Determine the area that is to be filled in one of two ways A Enter the height and width in inches of the area to be filled in the appropriate boxes using the pop up number pad Figure 26 B Use the quilting machine to measure the area to be filled Move the quilting machine to align the needle with the bottom left hand corner of the area to be filled and press the Reset Home button at the top of the screen to zero out the X and Y meas urements Then move the quilting machine to the top right hand cor
43. ble Pull the pink protective layer from the back side of the rack while shifting the block down the length of the table until about two feet of the rack have been mounted 3 Place the HQ Pro Stitcher carriage on the frame and verify that the front white gear is aligned with the blue rack that has just been mounted to the table top Figure 2 Page 4 HQ Pro Stitcher User Manual 4 Make adjustments to the placement of the blue rack as necessary to align the blue rack with the front white gear on the HQ Pro Stitcher carriage see Figure 3 5 If alignment using the wooden block is accu rate continue using the wooden block as a guide to mount the remainder of the blue rack to the table top Otherwise use the carriage as a guide and align the blue rack with the white gear along the length of the table removing the pink protective layer and pressing downward on the blue rack while moving down the entire length of the table top 6 Trim the rack to length using a knife or wire cutters if necessary the blue rack does not necessar ily need to extend the full width of the table and can actually be a couple of inches shorter on either end if desired 4 At the ends of the blue rack use the four small metal clamps Page 3 B to hold the ends firmly in place see Figure 4a The clamps have a hole through the center and a lip on one end The lip should be on the side opposite the blue rack Drill pilot holes using the 3 32 drill
44. cessary e Library Here the user can load save or optimize a pattern view copyright information for the current pattern or close the file e Setup This screen allows the user to set stitch length the number and length of tie off stitches auto jump threshold distance and machine speed as well as other advanced options e Quilt This screen allows the user to perform pat tern manipulations such as Crop Rotate Mirror Re size and Repeat The user can also Reposition a pat tern use the Channel Lock feature record Freehand motion and begin the actual stitching of a pattern At the top right hand corner of many of the screens is a button that will state either Motors Enabled or Motors Disabled Figure 3 If the motors are enabled and the X and Y axes engagement levers are in their engaged positions the black levers on the right hand side of the carriage should both be down to be in the engaged position then the user will be unable to move the HQ Pro Stitcher by hand By pressing that button it will toggle to indicate Mo tors Disabled and now the machine may be pushed around by hand as desired At the top of many of the screens are several buttons that may be used as needed Figure 4 A description of those functions will be given later in these instruc tions www HandiQuilter com ProStitcher MAIN MENU Figure 2 Motors Disabled Motors Enabled Figure 3 Figure 4 Pa
45. cessed or does not work 4 Leaving the HQ Pro Stitcher computer powered on with the power cord unplugged will result in the battery discharging and the computer eventually shutting itself down 5 If the HQ Pro Stitcher computer is left on for a long period of time the screen may turn black and enter a sleep mode It can be revived by tapping on the screen Carriage Quick Release Levers To move the HQ quilting machine around on the table after the program has loaded press the En gaged button on the top right hand side of the touch screen This toggles the motors between being engaged and being disengaged Use the mechani cal disengagement levers on the right hand side of the carriage to physically disengage the white car riage gears from the blue racks Figures 27 This al lows true free motion quilting with no added resist ance from the HQ Pro Stitcher For both levers the Down position is Engaged and the Up position is Disengaged www HandiQuilter com ProStitcher Figure 26 Figure 27 Levers Up Gear Disengaged Free Motion Page 15 HO Pro Stitcher Parts List for HO Sixteen amp HO Avant 4 wheel carriage version See Page 3 for HO Avant 8 wheel carriage and HO Fusion et e z omouozzErmm ocmommoomurm RT e eje CH ON Blue X axis Flexirack 12 feet X axis Flexirack Clamps amp Screws 3 32 Drill Bit Emergency Base Plate Repair Ki
46. d l Align Connector with 5 Pins Figure 7 m P Figure 10 www HandiQuilter com ProStitcher Page 7 Setting up the New Carriage 1 with the HQ Pro Stitcher carriage set properly on the frame system untie the black twist ties that are binding the black cables in a loop Drape the black cables over the back of the carriage as shown in Figure 11 2 Plug one branch of the new Y power cord Page 3 I into the power supply located toward the rear of the carriage Figure 12 Route the power cord as shown in Figure 11 It is also permissible to have the power cord extend directly out the side of the carriage rather than over the top of the carriage 3 With the X axis engagement lever shifted into the lowest position verify that the white gear at the front of the carriage fully engages with the blue rack that was previously installed a If the white gear fails to lower enough with the front disengagement lever in its lowest position you will need to adjust the black X axis lever bracket to allow the X axis engagement lever to drop a little lower To do this loosen the two 4mm Allen bolts and pivot the bracket downward until the white gear is pressing firmly on the blue rack then re tighten the two bolts Figure 13 b Move the carriage along the length of the table to double check the placement of the blue rack Make adjustments to the blue rack as necessary Figure 11 Page 8
47. d between each pattern or each row of patterns enter a value in the Distance Apart boxes in inches Figure 24 Figure 24 www HandiQuilter com ProStitcher Page 47 3 If the patterns should be overlapped enter the overlap distance in the appropriate Distance Apart box followed by the Overlap button The value in the Distance Apart box will turn to a negative number Figure 25 4 If the pattern is designed to be a Point to Point or continuous pattern do not enter a value in the Distance Apart box for the width and tap on the Point to Point box so a green check mark appears When the Point to Point option is selected the HQ Pro Stitcher will align the end point of the first pattern with the start point of the next repeat It will only align horizontally not vertically Because of this the pattern should be designed such that the start and end points are at the same vertical location 1 e on the same plane Most block and triangle patterns are not designed to repeat in this fashion so the Point to Point option should be turned off for these 5 Press the Repeat button to process the repeats as entered 6 If the user wishes to make a change to any of the values after pressing the Repeat button they may do so by simply changing the desired value and pressing the Repeat button again to re process the repeats 7 Press the Done button when the p
48. d return to the Repeat menu screen 8 As with the previous Repeat function the re peated pattern will now be treated by the HQ Pro Stitcher as a single pattern Within Area The Within Area function allows the user to define the width and height of an area to be filled and the HQ Pro Stitcher determines how many repeats of the pattern will fit within that area The area must be larger than a single instance of the pattern The pat tern will not be skewed or cropped to fit within the area defined and may not fill the area completely Page 49 1 Determine the area that is to be filled in one of two ways A Enter the height and width in inches of the area to be filled in the appropriate boxes using the pop up number pad B Use the quilting machine to measure the area to be filled Move the quilting machine to align the needle with the bottom left hand corner of the area to be filled and press the Reset Home button at the top of the screen to zero out the X and Y meas urements Then move the quilting machine to the top right hand corner of the area to be filled The Height and Width boxes should now indicate the measurements of the area to be filled 2 Enable the motors by pressing the button at the top right hand corner of the screen to toggle from Motors Disabled to Motors Enabled This will hold the machine steady so the measurements don t change during the next step
49. dlebars Secure Figure 21 the bracket in place by placing the adapter plate on top of the bracket and securing with the short bolt through the hole on the left Figure 21 a Put the two long bolts in position without the han dlebar in place just to ensure that when tightening the short bolt the long bolts will go through b Once the short bolt is tightened remove the two long bolts and position the front handlebar over the adapter plate Figure 22 c Secure the front handlebar in place with the two long handlebar bolts 5 For HQ Avant and HQ Sixteen Non tilt screen Handlebars Position the handlebar over the bracket and secure the handlebar and bracket in place using the three handlebar bolts Figure 22 Page 28 HQ Pro Stitcher User Manual 6 The black cable has three connections two 9 pin serial connectors and one barrel connector for power Figure 23 Insert the barrel connector into the center jack B located on the bottom edge of the black box that is mounted to the back of the compu ter bracket Figure 24 Attach the two 9 pin serial cables to the appropriate ports on the back of the same box making sure cable connectors are plugged into their corresponding ports on the black box Figure 23 Figure 24 www HandiQuilter com ProStitcher Page 29 4 Remove the computer from its packaging Lift open the screen and rotate the display clockwise so the display covers the keyboard
50. e motors are locked in position As long as the levers on the right hand side of the carriage are in their Engaged position down the quilting machine should be locked in position and the machine will not be able to be moved manually without grinding the gears Motors Motors Enabled Disabled If the button is purple it indicates that the motors are Disabled and the machine may now be moved around as desired Press this button to toggle the current state of the motors With the motors disa bled the user can push the machine around even with the black levers on the carriage in the engaged position Yellow Dot The yellow dot on the pattern indicates the starting point for the pattern Do not confuse the Start Point with the Home position The Start Point as indicated by the yellow dot is always where the pattern will start stitching The Home is the location within the pattern where the X and Y position values equal zero Crosshairs The white crosshairs on the pattern window mark the current location of the needle in relation to the current location of the pattern Make sure the motors are disabled by toggling the Motors Enabled Disabled button at the top right hand corner of the screen until the button is purple and indicates Motors Disabled Now by pushing the quilting machine around the crosshairs can be seen moving around as well If the crosshairs are not moving P
51. e 11 1 Move the quilting machine so the needle lines up with the bottom left hand corner of the block or rec tangle in which the pattern is to be quilted 2 Press Reset Home This will reset the X and Y positioning to zero to allow the user to begin meas uring the block It is normal for the pattern to ap pear to be in an odd location in the pattern window The pattern will need to be repositioned when this step is finished 3 Move the quilting machine until the needle is aligned with the top right hand corner of the block Notice the Width and Height values at the top of Page 40 HQ Pro Stitcher User Manual the screen increase as they measure the distance the quilting machine is being moved 4 With the needle in the top right hand corner of the block press the Fit to Area button 5 Verify that the pattern is now the correct size by looking at the top of the screen The W and H values should now match the Width and Height values that were just measured Figure 12 As an alternative if the desired pattern dimensions are already known the user can manually enter those values into the Height and Width boxes by press ing the number boxes and entering the values with the pop up number pad Note Please keep in mind that this re sizing option will stretch your pattern to fit an exact area If there is concern about distorting the pattern try one of the other re sizi
52. e motors to a Disabled state The user can then push the machine back to the start point and use the Full Stitch A green check mark in this box will cause the HQ Pro Stitcher to perform the following steps at the beginning of the pattern assuming the On option is selected 1 The machine will move to the start point and take a full stitch then shift to the right 3 inches button to pull the thread up manually Pressing Resume will then move the 2 The user should pull up the bobbin thread and machine back to the start point and con hold both the bobbin and top threads and press the tinue the quilting process Figure 39 Resume button www HandiQuilter com ProStitcher Page 57 Auto Turned Off If the Auto box is left blank Off the HQ Pro Stitcher performs the Pull Up in a manual mode and the following will occur at the beginning of the pattern assuming the On option is selected 1 The machine will move to the start point and take a full stitch 2 The motors are then disabled so the user can manually push the machine aside and pull up the bobbin thread 3 The user should hold both the bobbin and top threads and press the Resume button The machine will return to the start position and execute the Tie Off stitches if that option is turned on or start stitching the pattern if turned off Stitching This option controls whether or not the machine stitche
53. ed it from or you may receive a Connection Error described above 4 Wait 10 seconds while Windows sets up the USB port 5 Press OK If this occurs during stitching the HQ Pro Stitcher should automatically enter the Pause screen To resume stitching back up and or reposition as needed Follow the instructions regarding the Pause screen to resume stitching again Buffer Underflow If a message with the words Buffer Underflow appears while stitching it is an indication that data is not getting to the motors quickly enough This may be due to something in the computer tying up memory Although it may be possible to resume quilting by simply pressing OK it is best to cancel the current design stitch out save the pattern and re boot the computer Use the New Start Point function if necessary to resume from where stitching was left off www HandiQuilter com ProStitcher Page 83 Procedure for Calibrating the Touch Screen Monitor This procedure resolves the issue of the touch screen being activated at a point inconsistent with where the stylus is being pressed It may be necessary to use a USB mouse if the calibration is too far off 1 From the HQ Pro Stitcher Main Menu press the Setup button 2 Press the Advanced button at the bottom of the screen EN pog o em 3 Press the Advanced Machine button Advanced Machine 4 Press the Touch Screen button
54. en it and reveal further folders and patterns located within those folders on the right If there continues to be nothing showing up on the USB Flash drive plug it into a desktop or laptop computer and verify that the USB flash drive has the desired files on it If the computer says it wants to reformat the flash drive then the flash drive has gone bad and will need to be replaced If it opens but there are no files on the flash drive contact Handi Quilter for replacement files Handi Quilter highly recommends backing up all pattern files on a home computer or another disk Jumps between repeated patterns gt When luse any of the Repeat When using the Repeat functions if the start and or stop points are within the block options get a jump between of the pattern i e they are not located at the left and right hand sides of the pattern each pattern block and or not at the same height there will be a jump between each repeat of the pattern This can be corrected by selecting the Point to Point box in the Repeat screen prior to pressing the appropriate Repeat button SS a T Needle Down position gt The Needle Delay setting is too Go to Setup Advanced Advanced Machine and press the number box under low and should be set to a Time in Driver followed by the version number in the bottom left hand corner A lot minimum of 750 of hidden buttons and settings will appear On the right
55. essary some users may want to clear out the pattern window Optimize Pressing the Close File button will close the pat This function is useful for patterns that are stitch tern file and clear the pattern window ing too slowly due to the way the pattern is created or re sized A pattern will stitch more slowly when the file is made up of many very small line segments which can happen by shrinking a pattern or it may p ig be the way the pattern was created Optimize pre Copyright processes the file and looks for line segments that Many pattern designers include copyright infor are shorter than a given length and combines those mation as well as instructions on how to use their segments into one longer segment It also checks to patterns within the pattern file itself To view this make sure that angles greater than a given amount information load the pattern file and press the are not altered during the optimize routine Copyright button A pop up screen will display information contained within the pattern related to copyrights and user instructions Scroll arrows may be used to scroll up and down as needed to view all the information available Figure 52 T CopyRight Press the Done button to close the Copyright window and return to the Library screen X Dione Page 66 HQ Pro Stitcher User Manual 1 Tapping the Optimize button opens a pop up window with fo
56. f a pattern is the Current Pattern option under Tie Off If this option is selected a tie off will occur as soon as the pattern resumes even though it may not be at the beginning or end of a pattern Press the Resume button once more to begin stitching or the Cancel button to return to the Pause Screen Figure 50 Resume Page 64 Quilter D P Wea TIE OFF Stitching Pd Entire Pattern s Current Pattern START END Settings VA Resume Auto Jump Threshold E Tie Off Stitches 20 Stitches Per Inch On Resume Entire Cancel Machine Speed Figure 50 HQ Pro Stitcher User Manual HO Pro Stitcher Additional Features and Functions Software updates are available on the Handi Quilter website as they are released at www HandiQuilter com prostitcher Updates are available free of charge UpGRADES may also be available on the website but these will incur a charge 1 Browse to the HQ Pro Stitcher software update page and download the latest update file 2 Copy the file to a USB flash drive and plug the USB flash drive into the HQ Pro Stitcher 3 Press the Update button SS lt CF ag E 4 The library screen will open to allow the user to browse the USB flash drive to locate the update file When the update file is located press the Load It button to start the update Le Capture Sort za Exit Les IL Dee A RET LOAD IT piina LI n dil
57. ge 33 HO Pro Stitcher Step by Step Instructions Step 1 Loading a Pattern Quick Facts The following pattern file formats can H Q Pro Stitcher be loaded onto the HQ Pro Stitcher using the USB FOR E Avante same flash memory stick haf This is the Handi Quilter File format as gen erated by Art amp Stitch and other software packages qli This format is generated for Statler Stitcher Zam M Gear ae systems The HQ Pro Stitcher will read most pat HQ3 0 03 terns of this format However patterns that are encrypted cannot be read txt This is the file format for the PC Quilter HQ Pro Stitcher tap Saving a pattern directly on the HQ Pro P Es Stitcher either using the Freehand option or just C Y LT d saving changes to a pattern will result in a file in Shut Down this format With the HQ Pro Stitcher and quilting machine powered on the first screen visible is the main menu screen Figure 5 Press the Library button gives access to the pri mary Library screen The USB flash drive should be H LI Pro Stitcher plugged into one of the USB ports under the com FOR puter the computer may need to be tilted back to RS access the USB ports Press on the Load Pattern button opens the design GEES HQ3 0 03 library which consists of all the quilt patterns stored Figure 5 on the USB flash drive Page 34 HQ Pro Stitcher User Manual The Design
58. hand side is a setting titled Needle Delay Tap the number in this box to bring up the number pad and enter 750 Press Back gt Back to get back to the Setup menu If changing that value helped but did not completely resolve the problem enter the value 1000 and try it again Page 82 HQ Pro Stitcher User Manual Problem Symptom Corrective Measure BEES gt Smart Quilt Check to make sure the USB cable from the computer to the black box behind the Connection Error Check cables computer is plugged in properly Also verify that the cables running from the black and restart Pro Stitcher box down to the carriage motors are all connected and that the power cord is plugged in to the carriage power supply Reboot the Pro Stitcher It is likely that in this scenario the Shutdown button will not function and the system will remain locked after pressing Reboot If this is the case simply slide the power switch to the right to shut the computer down Wait about 10 seconds after the computer shuts down then slide the power switch to the right again to turn it on Smart Quilt Follow the instructions on the screen to re set the USB port Oops Pro Stitcher has lost 1 Unplug the USB cable the cable running from the bottom left hand side of the communications with the computer to the black box behind the computer motors 2 Wait 10 seconds 3 Plug in the USB cable make sure you put it back in the same USB port you remov
59. hanges that have been made If something happens to the HQ Pro Stitcher such as a power cord coming unplugged etc a failsafe has been put in place to allow the user i to re load their design to the last known state How t d ever it is always safest to save the design ds Was eer Figure 34 Instructions on saving a file can be found in the HQ Pro Stitcher Additional Features and Functions sec tion of this manual Run Quilt Menu After loading the pattern manipulating it and posi tioning it the next step is to quilt the pattern From the Quilt menu press the Run Quilt button This will take you to the Run Quilt menu screen Figure 34 Before stitching the pattern it is a good idea to double check the placement of the pattern Check Placement 1 First manually move the crosshairs on the screen by moving the quilting machine to various check points on the pattern block on the screen Verify that the pattern is positioned properly on the quilt and that the machine will not hit the bars or go beyond the edges of the quilt 2 After performing a quick manual check the user can press the Trace Outline button to allow the HQ Pro Stitcher to outline the perimeter of the pattern block Trace Outline starts by moving the machine Page 54 HQ Pro Stitcher User Manual to the lower left hand corner of the pattern block A message will pop up to have the user
60. he nut and the base plate 3 Tighten the bolt in place with the 7 16 wrench Use the nut to tighten the wheel to the base plate and then while holding the nut in position with the wrench tighten the bolt head with another 7 16 wrench or nut driver to the point that the encoder bracket can still spring up and down but is not exces sively wobbly 4 Reposition the coil spring between the encoder bracket and the bottom of the base plate The encod er bracket has a tab that the spring goes around and the base plate will either have a nub built into the casting or a small plastic device designed to entrap the opposite end of the spring www HandiQuilter com ProStitcher HQ Sixteen Y Encoders Oldest Figure 8 Figure 9 Page 21 The HO Pro Stitcher is an upgrade to a Non Regulated HO Sixteen Follow the instructions for attaching a new Y axis encoder assembly steps 2 4 above that came with the Stitch Regulator Upgrade Kit The HO Pro Stitcher was purchased with a new HO Sixteen L The correct Y axis encoder assembly should al ready be attached to the HQ Sixteen Power Cord Retaining Clamp Instal lation HO Sixteen only 1 e Set the HQ Sixteen back up on its wheels and make sure it is unplugged 2 Remove the four P Pod mounting screws from the P Pod the plastic box on the left hand side of the HQ Sixteen which contains the power cord recep tacle using a Phillips screwdriver Please note
61. he white gear is not high enough to engage the blue rack above it H adjust the lever on the side of the carriage closest to the back of the carriage the Y axis disengagement lever into the lowest position the teeth of the gear and the teeth of the rack should engage b If horizontal adjustment is needed to ensure at least half the white gear and blue rack are interlock ing loosen the two screws that mount the Y axis bracket to the base plates and push the bracket in the direction necessary while re tightening the screws 13 With the power cable unplugged ensure that as the HQ Sixteen is moved in both the X and the Y directions that the corresponding gears are rotating as well www HandiQuilter com ProStitcher Figure 19 Figure 20 Page 27 Computer Touch Screen Monitor Assembly l Remove the front handlebar from the front of the quilting machine making sure to first disconnect the handlebar D cable from the side of the head and then remove the three or two if the handlebar is the HQ Sixteen tilt screen version hex head bolts with a 5mm Allen wrench 2 For HQ Sixteen Tilt screen Handlebars Remove the adapter plate that is held in place with one hex head screw and is revealed after pulling the front handlebar off the HQ Sixteen 3 Place the black computer bracket Page 16 F on the head so the three holes of the bracket line up with the three holes in the head For HQ Sixteen Tilt screen Han
62. hine Service and Maintenance for best results with the HQ Pro Stitcher Replace needles every 2 4 hours 1 2 per large quilt and lubricate hook every 3 4 hours of use about every 2nd bobbin change Periodically check the thread tensioner Use small brush to clean out all lint loose thread or obstructions from the bobbin hook each time you begin to use the HQ Pro Stitcher and HQ quilting machine Servicing is recommended for your HQ quilting machine annually from a qualified representative Servicing will cover belt tensioning encoder positioning bearing retainers hook axial play and timing presser and needle bar adjustment and internal lubrication to take up lever hopping foot levers bushings bearings Handi Quilter Inc Customer Service Department 445 N 700 W North Salt Lake UT 84054 Toll Free 1 877 MY QUILT 697 8458 Local Phone 801 292 7988 Sales handiquilter com Page 88 HQ Pro Stitcher User Manual This page was intentionally left blank www HandiQuilter com ProStitcher Page 89 This page was intentionally left blank Page 90 HQ Pro Stitcher User Manual HQ Pro Stitcher Warranty Registration Mail or Fax completed Warranty Registration Card within 30 days of purchase If you have questions email sales HandiQuilter com or call Customer Relations at 1 877 697 8458 MAIL Handi Quilter Inc FAX 801 294 3011 Warranty Registration Dept 445 N 700 W North Salt Lake Utah 8405 HQ PRO STITCHER WARRA
63. holes Figure 1 This should allow the the idler pole the lower pole toward the back of the quilting machine arm to pass freely under the idler frame rubs on the free arm of the quilting machine bar while keeping the quilt as close as possible to then adjust the side arms to the next higher position the arm Use the 7 16 wrench to adjust the height check again and adjust if necessary The ideal height if necessary The ideal height allows just the tip of a allows just the tip of a finger between the idler pole finger between the idler pole and the machine and the machine www HandiQuilter com ProStitcher Page 17 X Rack Installation 1 Make sure the front white track is mounted to the table with the 3M Command Strips Page 16 N that have been provided unless the front track is already mounted to the table Use the carriage as a guide to make sure there is no binding once the front track is mounted to the table 2 Remove the blue 12 foot rack A and the HQ Pro Stitcher carriage E from the box Cut the cable ties from the front of the carriage Figure 2 3 Starting at one end of the table begin mount ing the blue rack to the table Peel back just a few inches of the protective layer of the tape Position the blue rack using the wooden alignment block M as a guide The wood block should be laid flat on Figure 2 the table top butted against the inside edge of the front white track Figure 3 The blue rack then butts
64. hrink encasing a small circuit board where the cable plugs in The new version does not have that 2 inch section of black heat shrink If the old encoder is mounted to the machine then replace it with the new encoder that is included in the HQ Pro Stitcher accessory bag The X and or Y axis quick release levers are not engaged gt When the quilting machine is pushed by hand the horizontal and or vertical crosshair lines do Make sure the quick release levers on the carriage are allowing the white gears to engage the blue rack Both levers should be in the lowest position not move Lubrication required between white gears and blue rack gt When the Pro Stitcher carriage levers are engaged squeaking can be heard as the machine is Lubricate the teeth of the white plastic gears for both the X and the Y axes by applying a small amount of silicone lubricant to the teeth of the white gears Do not use an oil based lubricant such as WD 40 or sewing machine oil as this will attract dust and pushed or driven eventually clog the gears A bad image was created fora pattern thumbnail When in the design library the graphic that should identify the selected pattern is either missing or is not the proper picture Positioning a pattern using the Reset Home button gt When the Reset Home button is pressed the pattern is not positioned properly While in the Design Library select the name of the pattern
65. ilure defects loss deterioration personal injury or damage which are due to 1 ordinary wear and tear or exposure 2 abuse misuse negligence operator error or 3 use of parts components or accessories not authorized by HQ In no event shall HQ be liable to the purchaser of the Product or to third parties for special or consequential damages including but not limited to death or personal injuries HQ does not assume or authorize any person to assume on its behalf any other obligation of liability other than that set forth herein Some states do not allow exclusion of limitation of incidental or consequential damages so above limitation or exclusion may not apply This warranty gives the purchaser specific legal rights and the purchaser may also have other rights which may vary from State to State Exclusive Remedy Remedy Is limited to the repair or replacement of the defective Product HQ may elect which remedy or combination of remedies to provide at its sole discretion and shall have a reasonable time after determining that a defective Product exists to repair or replace the defective product Replacement Product may be from new or serviceable used parts HQ s warranty applies to repaired or replaced Products for the balance of the applicable period of the original warranty or ninety days from the date of shipment of a repaired or replaced Product whichever is longer HQ s entire liability for any defective Product shal
66. indow Measure the width of a block by moving the machine to line up the needle with the left hand side of a block and pressing Reset Home Then move the machine to line up the needle with the right hand side of the block and look at the X measurement at the top of the screen This is the width of the block in inches To measure the height do the same thing but go from the bottom to the top of the block and watch the Y measure ment instead Or do both at once by moving the needle to the lower left hand corner of the block pressing Rest Home then moving to the upper right hand corner of the block At the top of the screen X is the measured width and Y is the height www HandiQuilter com ProStitcher Page 37 By pressing the Follow button the button will turn green and the crosshairs will now be centered in the pattern window Pushing the quilting machine around no longer moves the crosshairs but appears to move the pattern in the opposite direction the ma chine is being pushed In reality the crosshairs are still moving and the pattern remains fixed in position relative to your quilt It s just an alternative way of looking at it What reason would there be to use this view As sume the loaded pattern is a long pantograph that is the full width of the quilt After positioning the pattern on the quilt in order to view the entire pantograph in the pattern window the pattern h
67. ise Speed and press Select Adjust the starting speed by pressing up or down to get the desired speed followed by Select Start with 25 speed and then adjust from there to find a speed that works best Page 81 Problem Symptom Corrective Measure No Patterns or Folders show up in the Design Library gt The current path is pointing to Make sure the USB Flash drive is plugged in securely to the HQ Pro Stitcher computer the wrong drive letter Try pressing the Back button in the bottom left hand section of the screen in case the HQ Pro Stitcher s path is looking for a folder that does not exist Press Back until the current path reads E or the desired folder appears Verify that the current path located under the Back and Options buttons in the bottom left hand section of the design library screen starts with E If not press the small black triangle to the left of the path window and select the E V drive If the current path is already set to E V try selecting the one of the other available drive letters to see if the USB flash drive has been identified with another letter The patterns that come pre loaded on the Handi Quilter USB Flash drive are located in a folder called Designs on the USB flash drive If the current path is pointing to the root of the USB stick the current path shows E V there should be a yellow Designs folder on the bottom left hand side of the screen Double tap this folder to op
68. l in no event exceed the purchase price for the defective Product This limitation applies even if Handi Quilter cannot or does not repair or replace any defective Product www HandiQuilter com ProStitcher Page 87 Warranty Claims Service under the above warranties may be obtained by returning the product with proof of purchase to the authorized Representative from whom the product was purchased a local Representative or to Handi Quilter Customer Support Any product to be returned to the factory either by customers or Representatives must be accompanied by a Return Material Authorization Number RMA RMAs may be obtained by email sales handiquilter com or by calling customer support at 801 292 7988 or toll free at 1 877 697 8458 If itis determined that the Product may be defective an RMA number will be issued with instructions for Product return An unauthorized return a return without an RMA number will be shipped back to customer at customer s expense Authorized returns are to be shipped prepaid and insured in an approved shipping container The original box and packaging materials should be kept for storing or shipping Shipping Costs Shipping is the responsibility of the customer Product Service and Maintenance Periodically use a small brush to clean all lint and threads from under the carriage track and rack Keep rack and track clean and clear of any foreign material build up or obstruction Follow HQ Quilting Mac
69. l jump within the pattern a green check in the 9 eee CC ae dia mir ant Entire box With both boxes blank there will be NA 5 press Resume Z no pause for trimming thread A green check mark in ee a box indicates that the option is turned on while an empty box indicates that it is turned off Figure 37 Tie Off The Tie Off stitches may be turned on or off for the start and end points of a pattern A description of the D 3 Jentgen 79 20 20 an tie off stitches can be found under Step 3 on page 36 BAC wma 3 A green check mark indicates the tie off is turned on and a blank box indicates that it is turned off Figure 39 Pull Up The Pull up process includes the steps necessary to pull the bobbin thread up to the top of the quilt prior to stitching There are two pull up settings to 3 The machine will return to the start position and choose from On or Auto execute the Tie Off stitches if that option is turned o on or start stitching out the pattern if turned off n A green check mark in this box indicates that the Pull up option is turned on and will occur at the beginning of the pattern A blank box indicates that hi ion i if ill be skipped this option is turned off and will be skippe Bobbin Thread Pull Up Fixes If the bobbin thread does not come up or aD Tom n is pulled back under the quilt when the machine shifts aside the user can press the Enable Motors button to toggle th
70. lled as outlined in the Installation Instructions that were included with this system USB Flash Drive A USB flash memory stick is included with the HQ Pro Stitcher and is pre loaded with more than 180 patterns Plug this flash drive into one of the USB ports located on the left hand side or the bottom of the HQ Pro Stitcher computer Figure 1 The com puter may need to be tilted back to access the lower USB port It is not necessary to power down the HQ Pro Stitcher to install or remove the USB flash drive but care should be taken not to remove the flash drive while the system is saving to or loading from the drive Stylus Figure 1 A stylus is located on the lower right hand corner of the screen This may be used for more precise touch screen control Figure 2 Figure 1 Page 32 HQ Pro Stitcher User Manual Navigating the HO Pro Stitcher Screens The HQ Pro Stitcher has five menu buttons located on the right hand side of most screens Figure 2 These buttons will aid in navigating quickly through the menu screens The button that is dark blue in dicates the screen that is currently active Here is a brief description of these screens e Main Menu This is the screen in which the system starts There are options here to update the system clean the system shut down the system and manu ally establish communication between the HQ Pro Stitcher and the quilting machine by pressing Con nect if ne
71. mber pad Please keep in mind that the number of tie off stitch es is not equal to the number of needle cycles that will occur The word stitch in this case refers to the length of thread that is left in the fabric not the single motion of the needle For example a tie off stitch of 1 will result in 3 needle cycles The needle will cycle at the start position shift the distance entered in the dist box cycle again and then re turn to the start position and cycle once more This results in one complete stitch A tie off number of 2 will likewise result in 5 needle cycles in order to lay down two complete stitches and return to the beginning Figure 9 Needl les 1 and 3 sea ie ice ee on Figure 9 www HandiQuilter com ProStitcher Machine Speed Control Machine Speed refers to the speed at which the HQ Pro Stitcher will travel through a pattern This value can be set at slow medium or fast or the user may manually enter any value 0 to 200 by tapping directly on the number box and entering a value with the pop up number pad The actual speed may vary from pattern to pattern depending upon how the pattern is created how it is sized etc Most patterns will reach their fastest stitching speed by 100 so there is rarely any need to go beyond 100 If the speed is too fast some wobbling in the stitching and or some rounding of corners may occur Try slowing the system down
72. n button This will bring up the Reposition Pattern screen Figure 31 There are three methods that can be used for posi tioning a pattern on the quilt Find Center Point 1 The Find Center Point button will position the pattern so that the center of the pattern is aligned with the current needle position If there is a point on the quilt that should be the center of the pattern simply move the quilting machine so the needle is at that center point and press the Find Center Point Find Start Point 2 Sometimes the user will want to match a point on the quilt with the exact starting point of the current pattern the start point of the pattern is indicated by a yellow dot on the HQ Pro Stitcher screen To do so move the quilting machine so the needle matches up with the point on the quilt that you wish to start the pattern from Then press the Find Start Point button on the screen Figure 32 Td Find Start em Figure 31 Figure 32 HQ Pro Stitcher User Manual Drag From Here 3 The third way to position a pattern on the quilt is to use the Drag From Here function This function allows the user to position the pattern based upon any point within the pattern block 1 If the crosshairs are not visible in the pattern win dow press the Reset Home button at the top This will position the crosshairs at the x 0 y 0 location of the pattern
73. ner of the area to be filled The Height and Width boxes should now indicate the measurements of the area to be filled 2 Enable the motors by pressing the button at the top right hand corner of the screen to toggle from Motors Disabled to Motors Enabled This will hold the machine steady so the measurements don t change during the next steps 3 Enter values in the Repeat Height and Repeat Width boxes as well as the Distance Apart boxes if desired as described in the previous section 4 Select the Point to Point option if desired as described in the previous section 5 Press the Fit to Area button to process the re peats The HQ Pro Stitcher will stretch or shrink the patterns as needed to precisely fit the desired area with the number of repeats selected Figure 26 www HandiQuilter com ProStitcher tt md BEE leaves alternating hc 20 00 3 00 20 00 3 00 arter pes Cr Enabled Felina Conneca d Skew to fit Hesghl Vi Repeal E Hagh Repani E Wi Figure 26 6 If the repeated patterns are stretched too much try increasing the value in the repeat boxes and press the Fit to Area button again to re process the repeats Likewise if the patterns are too compressed try reducing the value in the repeat boxes and press the Fit to Area button again 7 Press the Done button to save the repeated pat tern an
74. ng the desired height in the pop up number pad 2 Press the Keep Aspect Height button and the HQ Pro Stitcher will calculate the width required to maintain the current aspect ratio based upon the new height entered Figure 13 3 Verify that the pattern is now the correct size by looking at the top of the screen The H values will now match the height value that was entered and the W value is a width that keeps the design propor tionate to the height Figure 13 4 The same can be done with the width by entering a desired width and using the Keep Aspect Ratio Width button Figure 14 Ipavms allernating Hr 3 00 10 33 As an alternative the quilting machine may be used to measure a desired width or height Sea T 1 Move the quilting machine to the bottom of the E 9 06 area being measured if measuring height or left hand side if measuring width 2 Press the Reset Home button to zero out the measurements Figure 14 3 Move the machine to the top if measuring height or right if measuring width of the area being meas ured 4 Press the Keep Aspect Ratio Height or Keep Press the Done button to save the changes and exit Aspect Ratio Width buttons back to the Quilt menu screen Keep Aspect Ratio HEIGHT Page 42 HQ Pro Stitcher User Manual Rotate Han 1285 13 60 000 om Press the Rotate button to enter the Rotate 4 BM M
75. ng we invite you to keep up with us by checking our website frequently for news software updates tutorials and other free stuff Go to www HandiQuilter com for 1 Updates to HQ Pro Stitcher provided FREE as long as you own your machine 2 A full color version of this manual that can be downloaded and printed 3 Updates to this manual 4 Step by Step tutorials to help you learn how to use the HQ Pro Stitcher 5 FREE design downloads 6 News about upgrades which will be available to purchase 7 Links to HQU Pro Stitcher Retreat in Utah information 8 FREE STUFF Want to be in the Know Sign up to join the Handi Quilter e mail Newsletter list to receive notice of updates upgrades special offers contests new products and free stuff at www HandiQuilter com newsletter subscribe Handi Quilter Contact Information Handi Quilter Inc 445 N 700 W North Salt Lake Utah 84054 Toll free phone 1 877 697 8458 Local phone 1 801 292 7988 Email Address Sales HandiQuilter com Website www HandiQuilter com Page 2 HQ Pro Stitcher User Manual HO Pro Stitcher Parts List for HO Avante 8 wheel carriage version amp HO Fusion See page 15 for HO Sixteen amp HO Avant 4 wheel carriage version Quantity Blue X axis Flexirack 12 feet X axis Flexirack Clamps amp Screws 3 32 Drill Bit Emergency Base Plate Repair Kit Carriage Assembly Computer Bracket Y Encoder Circuit Board Y axis Mounting Bracket Assembly
76. ng options that follow Keep Aspect Ratio no distorting If a pattern needs to be re sized and the only critical dimension is the height or width but the user wants to keep the pattern proportional use the Keep Aspect Ratio feature When using this feature it is not necessary to use both the width and the height buttons Just work with the most critical dimension height or width as described on the next page Keep Aspect BEEN Rato HEIGHT www HandiQuilter com ProStitcher loaves alternating hi 8 58 Figure 12 Defining Keep Aspect Ratio Aspect Ratio is another way of saying Propor tional Keeping the aspect ratio means to keep a design in proportion even when changing the size For example if a design measures 2 x 4 but you want it to be 4 tall in order for it to be proportional to the original design the 4 tall version would be 8 wide Each dimension was doubled You could do the math and enter the numbers but HQ Pro Stitcher will do this for you Choose the dimension that you already know height or width and enter it in the appropriate box Press the appropriate Keep Aspect Ratio button and the math is done for you Remember the new dimensions appear at the top of the screen not in the Desired Size box which is only used for entering numbers Page 41 1 Enter the value of the desired pattern height by tapping the number box under Height and enteri
77. ning the quilting machine manually HQ Sixteen owners will need to go to Quilt gt Manual gt Handlebar Control to pass control back to the handles Start the quilting machine from the handlebars in Stitch Regulated mode and only move the machine left and right Then try only moving front and back If the quilting machine stops stitching while moving front and back then the problem is with the encoder mounted to the back of the machine If it stops stitching left and right then the problem is with the encoder on HQ Pro Stitcher User Manual Problem Symptom the carriage Make sure the encoder wheels roll on the tracks when moving the quilting machine and also that the gray stitch regulator cable is plugged in securely to the encoders HQ Sixteen owners The C Pod screen is blank or scrambled and the handlebar screens are stuck on a screen that says The gray flat stitch regulator cable is plugged in upside down to one or both of the stitch regulator encoder wheels Make sure the red stripe on the gray cable is facing up on both encoder connections Handlebars Version X X An older version of the Y encoder is mounted to the HQ Sixteen gt The HQ Pro Stitcher begins to stitch but stops right away Make sure the Y or machine encoder which is mounted to the back left hand side when looking from the front is the newest version encoder for the HQ Sixteen The old version has a 2 inch section of black plastic heat s
78. on point that needs to be matched on the quilt use the same process to Figure 16 www HandiQuilter com ProStitcher Page 43 identify two points on the line and rotate the pattern to match that angle e Identify the left hand side of the line on the quilt that the pattern should follow and press Start Point button e Identify the right hand side of that same line and press End Point button e Press Rotate button i Rotate e The pattern should now be rotated to match the line e To make the pattern follow the same line but upside down simply identify the right hand side as the Start Point and the left hand side as the End Point and the pattern will be upside down This process can be thought of as drawing a line from the Start Point to the End Point as indicated by the arrows in the illustration below Figure 17 The line then defines the angle that the pattern will be rotated For example by pressing Start Point and then moving the machine directly to the right 0 angle and then pressing End Point the pattern will not have been rotated at all However by pressing Start Point and then moving directly to the left 180 angle and pressing End Point the pattern will now be rotated 180 or in other words it is now upside down Page 44 Don t worry too much about where on the quilt these points are selected as long as they are some
79. ould be done us ing the Shut Down button on the main window of the Pro Stitcher screen If needed the power switch can be slid to the right in order to begin a shut down sequence This should only be used if the Shut Down button cannot be accessed or does not work 4 Leaving the HQ Pro Stitcher computer powered on with the power cord unplugged will result in the battery discharging and the computer eventually shutting itself down 5 If the HQ Pro Stitcher computer is left on for a long period of time the screen may turn black and enter a sleep mode It can be revived by tapping on the screen Carriage Quick Release Levers 1 To move the HQ quilting machine around on the table after the program has loaded press the Engaged button on the top right hand side of the touch screen This toggles the motors between being engaged and being disengaged Use the mechani cal disengagement levers on the right hand side of the carriage to physically disengage the white car riage gears from the blue racks Figure 30 This al lows true free motion quilting with no added resist ance from the HQ Pro Stitcher For both levers the Down position is Engaged and the Up position is Disengaged www HandiQuilter com ProStitcher Figure 29 Figure 30 Levers Up Gears Disengaged Free Motion Page 31 Getting Started Setting up the HO Pro Stitcher The HQ Pro Stitcher should be insta
80. oving jn Quite e Stitching lights up when the quilting machine should be stitching does not include tie off or pull up e Pause lights up when the system is paused for cutting thread e Tie off indicates the system is performing the specified tie off stitches e Pull up indicates the system is performing the pull up function e Delay turns on after the initial pull up and or tie off if the Pause Delay option is active and will turn off after pausing to allow the user to cut their thread If the delay is in seconds it will count down the specified number of seconds If the delay is in inches it will just show a 0 e Jump indicates the system is processing a jump e End of File indicates the end of the pattern has been reached e Error will light if certain errors are encoun tered e File is the name of the pattern being stitched e H amp W show the height and width of the pat tern e X amp Y show the current location of the nee dle e Line shows the current line number in the pat tern file being processed e Pattern shows which section of the pat tern as separated by jumps that is currently being stitched If a pattern is repeated but has no jumps the computer assumes it is all one pattern e Dis distance indicates the number of linear inches traveled by the HQ
81. own Arrows These arrows are used to scroll up and down through the pattern files on the right or the yellow file folders on the left Press and hold the arrow to scroll through the files or folders All of the designs on the USB stick E V drive can also be found on the D drive under the Designs folder If you choose to save other designs to the computer s hard drive it is recommended that you save them under the Designs folder to keep all your designs in the same location www HandiQuilter com ProStitcher M o c le BT Sort z a hile wiri hai LOAD IT Options ea WMornatimng hr BACK Options Desig gnsiContinuous Linel Figure 6 leaves alternating haf BACK Options E Designs HOQ Designs Continuous Line B Z Current Path Load It Small Black Triangle Figure 7 Exit After identifying the desired pattern tap on the file name on the right hand side of the screen to high light that pattern file and then press the Load It button under the file name The file will be loaded and the user will be returned to the primary Library screen LOAD IT Page 35 Step 2 Viewing the Pattern and Moving the Quilting Machine The pattern should now be loaded and visible in the black pattern window Figure 8 The button at the top right hand corner of most screens indicates the current state of the motors If the button is green Motors Enabled then th
82. ranty offered HQ disclaims all other warranties express or implied regarding the Product including any implied warranties of merchantability or fitness for a particular purpose In the United States some laws do not allow the exclusion of the implied warranties HQ Pro Stitcher User Manual Specific exclusions of warranty limitations include but are not limited to the following e General consequential incidental or special damages including damage to fabric or material the cost of rework or lost profits the cost of installation or removal of any Products and any inspection testing or redesign caused by any defect or by the repair or replacement of Products arising from a defect in any Product e Products which are received by HQ improperly packaged altered or physically damaged e Counterfeit or altered label s or stickers e Broken pins on connectors e Stripped screws or nuts e Connector s damaged cracked missing or broken e Missing torn or punctured seal s e Any use besides computerized machine quilting applications e Operator error in the customary use of the Product e Internal adjustments tampering or parts replacement done by anyone except authorized Representatives or customers specifically authorized by Handi Quilter Customer Support Or warranty repair personnel on a case by case basis The warranty does not cover and the user assumes the risk of and there is hereby excluded any liability to HQ for fa
83. rection arrows and the HQ Pro Stitcher will continue to move in that direction until the Stop button is pressed the direction arrow that was tapped will turn into a Stop button or until another direction arrow is pressed to change the direction the HQ Pro Stitcher is moving Continuous With this box unchecked the HQ Pro Stitcher will only move while the direction arrow is being pressed As soon as the arrow button is released the HQ Pro Stitcher will stop moving Stitch With this button checked the quilting machine will begin stitching when the HQ Pro Stitcher starts moving and stop stitching when it stops moving Unchecked the HQ Pro Stitcher moves without causing the quilting machine to stitch www HandiQuilter com ProStitcher Figure 58 Uses for Move Function Some of the uses for the Move function include Basting Set the stitches per inch setting to 4 to get the largest possible stitch Crosshatching Press the Reset Home button at the top of the screen to zero out the X and Y measurements also at the top of the screen Use the X and Y values to measure the distance to the next crosshatch line Continue to Reset Home prior to moving to each consecutive line if desired Stitch in the ditch If the jog speed is slow the user can gently adjust the quilt while the machine is stitching to accurately follow seams that may not be perfectly straight
84. rn to the current position of the quilting machine Figure 48 It may be neces sary to toggle the Enable Motors button prior to moving the machine It is also helpful to toggle back to lock the machine in position once the desired location is reached The final way to set a new starting position is to manually enter the line number in the Current Line box located under the Auto Find option Figure 48 This can be useful if the user has a pat tern that she wishes to repeatedly start from a point other than the actual start point The user must first determine what that line number is by using one of the above methods and then take note of the Cur rent Line value Then the user can simply enter that number into the box using the pop up number pad In any of the above cases when the white segment is at the appropriate location in the pattern the user should press the Start Here button The HQ Pro Stitcher will warn the user that the machine is about to move to that location Start Here Make sure the needle is in the Up position and press the Accept button to continue or the Can cel button to make additional changes or cancel the process After pressing Accept the machine will move to the new start point and return the user to the Pause Screen The HQ Pro Stitcher is now set to resume at the beginning of the white line segment indicated in the pattern Page 62 MEL
85. ro Stitcher moves but does not stitch The Pro Stitcher stitches but the stitch lengths vary and the HQ Sixteen slows down or even stops in some directions Page 80 Make sure the gray flat stitch regulator cable is plugged into the back of the C Pod the encoder wheel on the back wheel of the quilting machine and the encoder wheel on the carriage Check the black cable that connects the HQ Pro Stitcher to the machine encoder wheel This cable has a 3 wire connector at the end that plugs into the machine s stitch regulator encoder circuit board attached to the back left wheel of the quilting machine Verify the HQ Pro Stitcher and the quilting machine are communicating with each other by pressing Connect either from the Main Menu or the top of most other screens If the two systems are communicating pressing the Full Stitch or Half Stitch buttons on the HQ Pro Stitcher will result in the quilting machine s needle performing that function Check the gray stitch regulator cable for damage the end of the cable that plugs into the C Pod will have one wire clipped this is normal Check both encoder wheels one on the carriage and one on the back left quilting machine wheel Make sure the gray stitch regulator cable is plugged into both encoders wheels with the black rubber ring around them and that both wheels rotate when the system is moving The problem can be narrowed to a specific encoder wheel by run
86. s 3 Enter values in the Distance Apart boxes if needed as described in the Repeat section 4 Select the Point to Point option if desired as described in the Repeat section 5 Press the Repeat Both button to process the repeats Figure 27 The HQ Pro Stitcher will fit as many repeats of the original pattern within the defined area as it can without stretching the pat tern There will most likely be left over areas at the right and bottom of the pattern that will not be filled because further repeats would be too large for the designated area as shown in Figure 28 Page 50 Irch e Quilter Repeat Within Area Height Wicith Dataa spori Daimee agent aw aa D gt ie U 8 n t L FRA U UN Wie Wi Figure 27 Area to be filled Single Pattern Single Single Single Single Single Pattern Pattern Pattern Pattern Unfilled Area Pattern Figure 28 HQ Pro Stitcher User Manual 6 If the user only wishes to repeat in width there is no need to enter anything in the Height box Sim ply enter the desired width in the Width box and press the Repeat Width button Figure 29 The same can be done for repeating only height using the repeat height button Repeat fit desired Height 7 If the size of the defined area is smaller than one instance of the loaded pattern a message will pop up instructing the user to enter a larger value Figure 3
87. s as it moves through the pattern A user may wish to see how the machine moves through a pat tern without actually stitching the pattern In this case the Stitching option should be turned off It is likely that the user would also want to turn off the Pull Up and Tie Off options as well in that case After checking all the settings press either the Can cel button to return to the previous screen or the Start Quilting button to start quilting the pattern Start Quilting Cancel Page 58 HQ Pro Stitcher User Manual Step 7 Functions Available While Quilting At the top of the screen while the HQ Pro Stitcher is quilting is a banner with left and right arrows leading to various functions Figure 40 Press one of these arrows to cycle through the various function banners The user can zoom and or pan the view of the pattern while the HQ Pro Stitcher is quilting Follow the instructions given previously in Step 2 on page 34 for zooming and panning Pressing the Zoom or Pan Her button will toggle between Zoom and Pan oe From the View banner press the right arrow to get to the Speed banner Figure 41 This banner al lows the user to select one of the preset speeds or tap on the number box to enter any other speed value in the pop up number box From the Speed banner press the right arrow to set to the Stitching banner Here the user can adjus
88. s can be used as follows Figure 69 To start the HQ Pro Stitcher software Figure 68 from the Windows desktop double tap the Pro Stitcher shortcut icon 1 Head Log This button opens a text file that shows the commu nications that have occurred between the quilting X machine and the HQ Pro Stitcher This is sometimes l Close used for trouble shooting purposes Pro Stitcher 5 Log off Pressing this button will shut down the HQ Pro Stitcher software and log off as a HQ Pro Stitcher user in Windows Log back in as Pro Stitcher or restart to get back into the HQ Pro Stitcher software 2 Touch Screen This button starts the Touch Screen calibration pro gram This should only be used if the touch screen calibration is not accurate 3 File View Edit The design file can be opened as a text file and viewed or edited as desired File View Edit Figure 68 Page 78 HQ Pro Stitcher User Manual Indicators amp Information Boxes During the stitching process there are several indi cators and information boxes that can help the user GS understand what the HQ Pro Stitcher computer is Tta doing Figure 69 e Processing lights up when the computer is processing the pattern file e Running indicates that the file is running does not light up during tie off or pull up e Movement indicates when the HQ Pro Stitcher p Handi motors are physically m
89. s the carriage in such a manner that it ends up between the front and rear wheels of the quilting machine when it is placed on the carriage 8 For HQ Sixteen only Plug the Stitch Regula tor Adapter Board Page 16 Q into the Y axis stitch regulator encoder Figure 17 9 Plug the middle connector on the gray stitch regulator cable into the Y axis stitch regulator en coder the stitch regulator encoder mounted to the rear machine wheel 10 To prevent the stitch regulator cable from dragging across the motor assemblies during opera tion route the final section of the stitch regulator cable around the back of the quilting machine and plug the 9 pin D sub connector into the C Pod Figure 18 Page 26 Figure 17 Figure 18 HQ Pro Stitcher User Manual 11 The black cables attached to the HQ Pro Stitcher carriage should be routed up between the rear handles and the quilting machine toward the right hand side of the machine looking at the ma chine from the back Place the black cable clips as shown Figure 19 and route the cable accordingly The small black cable with the black 3 connector clip should be routed underneath the P Pod and snapped into the Stitch Regulator Adapter Board Page 16 J Figure 20 12 Verify that the Y axis gear engages the blue rack for the Y axis a To do this look from the back of the machine between the bottom of the quilting machine and the top of the carriage If t
90. st time the Back Up button is pressed Press the Done button to return to the pause screen www HandiQuilter com ProStitcher Page 63 Reset Current Resume Postion After locating the desired starting point in the pat tern either using the New Start Point feature or the Back Up feature the user may notice that the quilt has shifted slightly such that the resume point in the pattern does not line up exactly with the cor rect point on the quilt The simplest way to correct this is to disable the motors by toggling the Enable Motors button and move the needle to the precise desired point on the quilt Then press the Reset Current Resume Position button and the pattern will be shifted to line up the resume point of the pat tern with the current needle position on the quilt Reset Current Resume position Nudge Another option for shifting the pattern to line things up due to either the quilt shifting or draw in of the quilt is to use the Nudge option Use this function as described previously in Step 6 on page 52 Resume Once the new starting position has been determined and any positioning adjustments needed have been made press the Resume button to resume quilting Upon pressing the Resume button the user will be able to confirm or change the current stitching options The only difference between this screen and the options given at the beginning o
91. t Carriage Assembly Computer Bracket Y Encoder Circuit Board Y axis Mounting Bracket Assembly Y Power Cord 10 foot Adhesive Cable Mounting Clips USB Flash Drive Lanyard Art amp Stitch Software Alignment Block 3M Command Adhesive Strips HQ Sixteen Y Encoder optional Power Cord Retaining Clamp Stitch Regulator Adapter Board USB Cable Computer Power Cord Quantity l 4 4 6 HQ Pro Stitcher User Manual Installation HO Sixteen HQ Avante 4 wheel carriage version Tools Required Power drill 7 16 open end wrench 7 16 nut driver or second wrench 4mm Allen wrench 5mm Allen wrench Slotted screwdriver one large and one small Phillips screwdriver one large and one small Knife and or wire cutters Assembly Handi Quilter recommends installation by an author Figure 1 ized HQ Pro Stitcher Representative Setting the Frame Height Determine whether the quilting machine is placed on a Portable Professional Frame or an HQ Studio Frame and follow the appropriate instructions below Portable Professional Frame HO Studio Frame 1 The Portable Professional Frame Pro Frame 1 The HQ Studio Frame may already be adjusted side arms have three sets of height adjustment holes to the ideal height for the HQ Pro Stitcher carriage The ideal setting for the HQ Pro Stitcher is the mid After following the assembly instructions below if dle set of
92. t the stitches per inch while the machine is in motion HOI Avant and HQ Fusion models only Tap on the number box and enter a new value in the pop up number pad PHandi gt Quilter Press the right arrow from within the Stitching banner Figure 42 to get to the Pause Delay ban ner The user can change the settings related to y Ze a CANCEL Pause Delay described previously in Step 6 EMERGENCY NC o Qu ilter www HandiQuilter com ProStitcher Figure 42 Page 59 Press the right arrow from within the Pause Delay banner to get to the Tie Off banner Figure 43 Adjustments can be made here relating to the length of the tie off stitch the number of tie off stitches and whether the tie off stitch sequence is turned on at the beginning and end of a pattern Emergency Stop The Emergency Stop button should be used if there is a situation in which the user quilt or ma chine may be harmed if it continues to attempt to stitch the pattern This button will immediately stop the HQ Pro Stitcher from moving and the quilting machine from quilting It will also disable the mo tors in case the machine needs to be moved to a new location E E e A L STOP CANCEL EMERGENCY E ONU Ze The HQ Pro Stitcher will go back to the Library screen and will not hold its current position within the pattern it is stitching If the user wishes to continue stitching
93. tch If it is down it will result in a half stitch Half Step Issues a Half Stitch command to the quilting machine HQ Pro Stitcher User Manual Needle Up Go Key Regulation Commands the needle to move to the Up position Start the quilting machine s motor in Stitch Regula E tion mode Needle UP Go Key Regulation Stop Regulation Stops the quilting machine s motor Reset Head Sends a command to the quilting machine to re set and cut off the communication path Stop Regulation Needle Down Commands the needle to move to the Down posi tion To access further advanced features related to the HQ Pro Stitcher press the Advanced Machine but ton from within the Advanced screen Needle DOWN Advanced Machine Connect Sends a command to the quilting machine to es tablish a communication path If none of the other buttons on this screen causes the quilting machine to respond press this button to manually establish communication between the two Connect www HandiQuilter com ProStitcher Page 77 HO Pro Stitcher Advanced Features Continued The Scripts Time in Driver and Update Loop 4 Close HQ Pro Stitcher boxes at the top are used by Handi Quilter to diag This button shuts down the HQ Pro Stitcher soft nose certain software related issues The four but ware and leaves the user in the Windows desktop tons below these boxe
94. that the bottom left hand screw is longer than the other three 3 Carefully disconnect all three cables from the P Pod A if working with an upgrade that included a new P Pod get it out now and continue the following steps using the new P Pod otherwise the following steps apply to the P Pod that was just removed 5 Loosen the two screws that mount the power cord receptacle to the plastic P Pod using a Philips screwdriver and if the screws include nuts on the op posite end a wrench or small pliers to hold the nut the two Phillips head screws are accessible from the exterior of the pod while the nuts are on the inte rior Page 22 6 Slide the retaining clamp Page 16 P over one end of the new Y split power cord I 4 Insert the power cord into the receptacle on the P Pod while sliding the two slots on the clamp be hind the two screws that were just loosened 8 Make sure the power cord is fully inserted and then tighten the two P Pod screws so they hold the clamp securely against the P Pod Insert the small screw included with the retaining clamp into the clamping portion of the retaining clamp and tighten so the clamp is now tight on the power cord as shown in Figurel0 O Re connect the three P Pod cables and then re attach the P Pod to the HQ Sixteen head remember the long screw should be in the bottom left hand hole Power Cord 0 Figure 10 HQ Pro Stitcher User Manual C Pod Replacement
95. the quilting machine horizontally while locking the vertical motor With the Vertical Channel Lock enabled the horizontal direction is locked so the user can only quilt vertical lines Horizontal Vertical Channel Channel mn ml an ao mMm am Foliya Connect Kaze Horizontal Channel Lock Figure 59 Note To use Absolute Free Motion physically disengage the motors from the racks by using the disengagement levers on the right hand side of the carriage looking at it from the tront For disen gagement both black levers should be raised To re engage the motors for computerized quilting move these levers to the lowest position Keep in mind that if the levers are disengaged the Horizontal and Vertical channel locks will not function since they are locked in place with the HQ Pro Stitcher motors HQ Pro Stitcher User Manual Freehand Freehand allows the user to record the movement of the HQ Pro Stitcher and save the sequence of movements as a pattern file Figure 60 amp 61 Press the Clear button to clear the pattern window before starting to record Handlebar Control For HQ Sixteen users press the Handlebar Control button to pass control to the HQ Sixteen handles to allow the user to control stitching while recording the freehand motion HQ Avant and HQ Fusion users have handlebar control all the time even while the HQ Pro Stitcher is in control so
96. the same as UPGRADES which will incur a fee to the consumer d One year Electronic Electrical Warranty The electric electronic components are warranted to be free from manufacturing defects for one year from the date of purchase If any defect is reported within this period manufacturer will provide free replacement parts customer pays for labor and shipping The 1 year electronic electrical warranty will be invalid if the product is left plugged into a power source when not in use The limited warranty stated in sections b c and d above shall be limited solely to the replacement of parts which in the opinion of HQ are defective in workmanship or material and are returned to HQ or an authorized repair facility or such other point or place that may be designated by HQ All other costs including cost of freight and shipment for repair under this warranty shall be the customer s costs The product registration card must be completed and received by HQ before warranty is valid Warranty Exclusions Page 86 HQ shall have no obligation for any claim under this warranty if the HQ Pro Stitcher has been misused abused neglected damaged in transit or has been altered from the standard specifications established by HQ if proper cleaning and maintenance has not been performed or if the HQ Pro Stitcher is used on other frame systems or with other machines than those specified by Handi Quilter No warranties extend beyond the express war
97. this step is not necessary for those users Handlebar Control Start Record Make sure the Motors Enabled Disabled button in the top right hand corner of the screen is in the Mo tors Disabled state Press the Start Record button to begin recording the movements of the quilting machine www HandiQuilter com ProStitcher KE leaves alternating hc 2 44 2 80 0 00 am I F zz Hal Full Refresh Siter Stitch Pan fons Folow Connoci Freehand Record TEE l F 7 vs A Start Record Sav Figure 60 Freehand Record j o a p Lcd H 5 23 l6 B ave Goar Figure 61 Page 73 Pause Record When finished or if the user wishes to add a Jump to recorded pattern press Pause Record Figure 61 Move the machine to a new position and press Resume Record to begin recording again which will add a dashed line representing a Jump if desired Figure 62 Freehand Record Pause Clear Racor R rg Figure 62 Press the Save button if the user is finished and wishes to save the pattern Browse to the desired folder on the USB flash drive and enter a name in the Save screen Figure 63 Channel Locks The Channel Lock buttons are available in the Freehand screen to allow the user to lock the Pro Stitcher horizontally or vertically while recording the motion of the quilting machine Horizontal
98. titcher carriage Figure 15 provide power and communications to the motors and are already attached to the carriage Lay that cable so it extends out the back and the stitch regulator cable so it ex tends out the side as shown in Figure 15 5 Place the carriage on the table so the carriage wheels are in place on the table tracks 6 Verify that the white gear toward the front of the carriage engages with the blue rack that was installed previously If the teeth of the white gear do not fully engage the blue rack teeth be sure the X axis release mechanism is set in its lowest position and that the blue rack was set the appropriate distance from the front white table track some minor adjustments to the blue rack may be necessary for proper align ment It may be necessary to loosen the two 4mm Allen bolts that mount the X axis black lever bracket to the side of the carriage in order to allow the X axis white gear to drop low enough to fully engage the blue rack then re tighten those two bolts Figure 16 www HandiQuilter com ProStitcher Figure 15 Figure 16 Adjust only if necessary Page 25 4 Carefully lift the quilting machine and place it on the carriage so the wheels engage the white car riage tracks making sure not to set the wheels on top of the stitch regulator cable this is easier to do with two people one at each end of the quilting machine The stitch regulator cable should be lay ing acros
99. tting caught on the edges of the carriage 8 Verify that the Y axis gear engages the blue rack for the Y axis a To do this look from the back of the machine between the bottom of the quilting machine and the top of the carriage If the white gear is not high enough to engage the blue rack above it Page 3 H adjust the lever on the side of the carriage closest to the back of the carriage the Y axis disengagement lever into the lowest position the teeth of the gear and the teeth of the rack should engage b If horizontal adjustment is needed to ensure that at least half the white gear and blue rack are inter locking loosen the two screws that mount the Y axis bracket to the base plates and push the bracket in the direction necessary while re tightening the screws O with the power cable unplugged and both en gagement levers in the down position ensure that as the quilting machine is moved in both the X and the Y directions the corresponding gears are rotating as well www HandiQuilter com ProStitcher Figure 16 Figure 17 Page 11 Computer Touch Screen Monitor Assembly 1 e Remove the front handlebar from the front of the HQ quilting machine making sure to first discon nect the handlebar cable from the side of the head and then remove the three hex head bolts with a 5mm Allen wrench If it is difficult to remove the cable on the HQ quilt ing machine first remove two of the hex head
100. ur optimizing options Low Med High and Very High Figure 53 Low will have the least effect on speed and Very High will have the greatest Very High also has the greatest potential to alter the look of the pattern 2 Be sure to zoom in on the pattern after optimizing a file to make sure the optimize routine has not al tered the look of the pattern If there are noticeable changes that will affect the way the pattern stitches out press the Load Orig load original button and try a lower optimization 3 Press the Done button to return to the Library screen When to Optimize First If the loaded pattern is already roughly the desired size for the quilt it is easiest to perform the Optimize function prior to any repeats It will take less time to optimize the file this way and if the level of optimization needs to be changed then all the other opera tions that would have already been performed will not be lost when the Load Original but ton is pressed When to Optimize After Resizing If it is known in advance that the pattern will be shrunk significantly it is best to first re size the pattern to roughly the size desired and then perform the Optimize function remember that when a pattern is shrunk the line segments shrink with it Any other alterations repeats rotations etc can then be done after the optimization www HandiQuilter com ProStitcher Saving Files It is
101. urchase Date of Training Set Up Quilting Tie Off Pull up Bobbin Thread Trace Function Setting Needle Position Pause and Resume Tie Off Stitches per inch Auto J ump Speed Control Rotate a Design Resizing Options Repeat Pattern Move Function Positioning a Pattern Undo Find new Start Point Cleaning and Maintenance Cleaning Rack Maintenance of HQ Machine have received installation and set up assistance and have been trained on the above items on HQ Rep Signature Note to HQ Rep Upon completion please cut along dotted line and fax the signed copy Page 93 Handi em eno Designed by a Quilter for Quilters Handi Quilter Inc 445 N 700 W North Salt Lake UT 84054 1 877 697 8458 www handiquilter com 2011 Handi Quilter Inc All rights reserved Printed in the USA 05 01 11
102. verify that the needle is not down in the fabric before it moves Figure 36 The machine will then move to the lower right hand corner followed by the upper right hand corner etc until it has moved around the perimeter of the pattern block and back to the start point If required there is a Stop Trace button that the user can press to stop the trace Trace Outline 3 If the pattern needs to be re positioned the user has the option of going back to the Reposition Pat tern screen or using the Nudge tool to fine tune the pattern position 4 This is a good place to use the Follow feature especially if the pattern is now very large Using Follow will help the user verify the exact placement of the pattern Just make sure the Follow button is enabled and zoom in enough to see the details of the pattern Manually move the machine across the quilt and verify that the various points within the pattern are lining up on the quilt where they should Make any adjustments as needed using Nudge or by go ing back to the Reposition Pattern screen How to Nudge Nudge is used to shift a pattern vertically or hori zontally a specified amount Figure 36 1 Press on the Nudge Amount number box to enter a value in inches in the pop up number pad 1 e 1 8 inch is entered as 0 125 etc www HandiQuilter com ProStitcher leaves alternating ke 2 44 2 8
103. were removed from the front and rear base plates or use the two smallest screws in the Base Plate Repair Kit Page 16 D if your ma chine had no screws here to mount the Y Rack to the bottom of the front and rear base plates Be care ful not to over tighten the screws as the base plate holes will strip easily In case of accidentally cross threading or stripping one of the base plate holes an emergency repair kit D has been provided 3 If the screws in the base plates do not have slot ted heads and you cannot fit a nut driver cannot be fitted over the screw head please use one of the provided slotted screws as a replacement D and use a slotted screwdriver to tighten the screws in place Page 20 Figure 6 Figure 7 HQ Pro Stitcher User Manual Y Encoder Assembly Installation HO Sixteen only Use Figure 8 to help identify whether your HQ Six teen has the new encoder or an older version Follow the installation guidelines below according to the scenario which describes your situation best The HO Pro Stitcher is an upgrade to a Stitch Regulated HO Sixteen Place the HQ Sixteen on its side as in Figure 9 Remove the encoder bracket wheel mounting bolt using a 7 16 wrench and removing the bolt and bracket that attach the wheel to the rear base plate 2 Replace the old encoder assembly with the one provided with the HQ Pro Stitcher Page 16 O making sure to put the wheel back in place between t
104. where along the line to be followed since the compu ter just calculates the angle between the two points Keep in mind that the pattern must be re positioned after it has been rotated to make sure the rotated pat tern is in the correct location on the quilt 0 360 180 INN a e es 45 2 0 Figure 17 Press the Done button to save the changes and return to the Quilt menu Mirror Press the Mirror button to enter the Mirror screen Figure 18 Press the Mirror Vertically button to mirror the current pattern vertically Press the Mirror Horizontally button to mirror the current pattern horizontally Press the Done button to save your changes and return to the Quilt menu HQ Pro Stitcher User Manual Two Point Cropping The Crop function can be used to cut off portions of a pattern that should not be stitched It is possi ble to crop any combination of the top bottom left and right edges of any pattern whether it is a single block or an entire row of repeated blocks also known as a pantograph or edge to edge design For example if only the top half of the last row of an edge to edge design will fit at the bottom of the quilt it can be cropped to avoid stitching below the quilt bottom CAUTION The perimeter of the cropped area will stitch out as a straight line Be sure to plan this to fall just beyond the edge of the quilt or in a place where it is not
105. with the incorrect or missing image Press the Capture button The pattern will load with a pink box over the top of it The pink box represents the camera that will create the image Anything behind the pink box becomes the identifying image once Snapshot is pressed Drag the pink box to position it best Zoom in on the pattern if desired to get a better shot of the pattern The Reset Home button is not intended to be used as a re positioning tool Reset Home simply makes the current needle position match up with the X 0 Y 0 point of the pattern This 0 0 position can vary from pattern to pattern so the best way to re position is by using the Reposition Pattern button in the Quilt Menu The initial stitching speed is too fast or too slow gt Stitches are either too long or too short at the beginning of every pattern www HandiQuilter com ProStitcher For HQ Sixteen Owners The starting speed can be adjusted to help achieve the most appropriate stitch length To change this setting first get handlebar control Quilt Menu gt Manual gt Handlebar Control Scroll down to Diagnostics on the handlebar screen and press Select A warning message will appear on the handlebar screen Press and hold the up and down arrows on the center box followed by the Select button all three buttons are now being pressed and then release them This should reveal the Diagnostics menu Scroll down to Cru
106. x File Options Press the Options button under the file name To delete a file press the Delete button under the file name Figure 56 Press either Accept or Cancel when prompted To copy a file to a new location press the Copy but ton A box will pop up asking where to copy the file to le Capture EE T Chub Svirl bof LOAD IT Options Delete Folder Copy Folder Copy File Create Folder Sort z a RM BACK Options ADesignsiHO DesigmeiContinuous Linel to current folder a M M a Figure 57 While the pop up box is open browse to the new lo cation in the Folder section on the bottom left hand portion of the screen The file will be copied into the folder that is currently open Press Accept or Cancel Press the Exit button under the file name to return to the Load It and Options buttons www HandiQuilter com ProStitcher Page 69 Folder Options Folder Options Press the Options button above the Current Path box To delete a folder tap once on the folder to be de leted Press the Delete Folder button Delete Folder Press either Accept or Cancel when prompted To copy a folder to a new location tap once on the folder to be copied Press the Copy Folder button Copy Folder A box will pop up asking where to copy the folder to While the pop up box

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