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1. 87 9 6 3 Step 3 Payment Card Brands 87 9 6 4 Step 4 Banks Payment Gateways Qualified Security 87 9 6 5 Step 5 Pre Approved Content PAC Providers 89 9 6 6 Step 6 Network Device Registration 89 9 6 7 Network Summary 89 9 7 gt New PCI 055 91 9 8 Changing the PCI 055 Template 91 9 8 1 Altering PCI DSS Template LAN Configurations 91 9 8 2 Additional PCI DSS Functions Hardware changes Re ap plying the PCI DSS 91 9 9 gt 91 10 Configure gt 5 93 93 10 2 gt 05 93 11 Configure gt Deployment 95 11 1 gt Deployment 95 11 2 Hardware 97 e cms 2014 12 Management gt 99 PHONG IV ERES 99 uum etes 99 12 3 gt 99 12 4 gt Manage Company name 101 AI HOME s REESE ESTECLIP EROS EES FEES 101 12 4 2 2 Add Mako EE 101 124 3 Add USE 103 12 4 4 1 103 103 RAG SPIDS
2. 103 12 4 7 SCONCES Ears 103 12 5 gt lt 105 12 5 1 gt lt 105 12 5 2 gt Email Settings Alert Notification Settings 105 12 5 3 gt Reports and Sub branding 107 12 6 gt Manage 107 13 Management gt User 109 BI o Pm 109 13 2 gt NOW USED es 109 13 3 gt Manage User 109 13 31 gt 109 13 3 2 111 111 13 5 lt 111 14 113 15 Reports gt Status 115 15 1 X Status Report for User Mako 115 15 1 1 Events for User Mako 115 15 2 gt 44 115 15 3 gt lt 117 15 4 gt 100 117 16 Reports gt 119 161 gt Mako Usage 119 1611 Operating the Usage Graph 119 121 16 21 Devices 121 16 2 2 Download 121 16 3 gt 121 16 4
3. TCP IP Transmission Control Protocol Internet Protocol is the basic communication language or protocol of the Internet It can also be used as a communications protocol in a private network either an intranet or an extranet Telnet A service which provides remote terminal login to a multi user host VLAN VLAN s provide a function for separating users into groups through network segments This is done virtually and eliminates the need for physical hardware changes and configurations This means that only one switch can be used for creating separate virtual LANs on this one physical hardware device For instance on a 24 port switch you can create 3 isolated VLANs of 8 users each VLANs can also span over multiple switches i e 2 users on one switch and 3 users on another using VLAN Trunking VLAN Trunking More sophisticated devices can mark packets through tagging so that a single interconnect trunk may be used to transport data for various VLANs Grouping computers located in disparate locations by VLAN can simplify a network design A VLAN is essentially the same as a local area network LAN but it allows for easier grouping of computers even if they re not on the same network switch VLAN memberships are configured through a software interface as opposed to physically moving cables on switches Most enterprise level networks today use the concept of VLANs Without VLANs a switch considers all interfaces
4. 69 8 41 Add 69 8 4 2 Existing rules LAN LAN 69 85 gt Outbound Ti 8 51 T1 8 5 2 Existing rules LAN LAN RANGE T1 8 6 lIntranet Basic T3 8 6 1 15 8 6 2 15 9 Configure gt 11 9 1 gt Mako TT 911 Configurations transferred on Failover 9 1 2 Configurations not transferred on Failover 9 2 Configuring Mako to Mako Failover T9 9 21 Failover Handler Settings 19 9 2 2 Connections 05 19 9 2 3 Communication Channel 19 9 2 4 79 9 2 5 Failover gt Advanced 81 9 3 Dynamic DNS 83 931 _ 83 94 200 BASIC 83 95 00 85 9 5 1 85 SPIDS sens 87 9 61 Step 1 Terms amp Conditions 87 9 6 2 Step 2 LAN
5. 9 8 CHANGING THE PCI DSS TEMPLATE This LAH 2 132 188 3 0 CSS This LAN 1 182 188 1 04 Selena Heads h Ekron 2 112 0730 errs Elan idi 12438 13 iii 211 158238 132 Source Address 192 168 1 1 ATM Alpha Select Source Destination IP Address 62 17 112 113 32 Pavom Select Destination Service Type TCP 1429 1429 Service search Action e Allow Deny Comments Allow Outbound PCE Gareway Te Save e If the service you require is not listed please e mail us at support makonetworks com Close L 9 8 2 ADDITIONAL PCI DSS FUNCTIONS HARDWARE CHANGES RE APPLYING THE PCI DSS TEMPLATE e cms 2014 90 WWW MAKONETWORKS COM gt New PCI DSS Pages When the PCI DSS Template has been applied to the LAN individual pages appear in the main menu for the sections used in the PCI DSS Template Wizard Settings Banks Gateways QSA Bundle and PAC Selection Changing the PCI DSS Template PCI DSS Compliance is an on going business specific process Some not any or all changes may be made to modify the PCI DSS Template provided you document the changes and provide business justifications in a compliant manner But if the PCI Template is modified then your network is outside the scope of the Mako System s ability to enforce PCI Compliance Altering PCI DSS Template LAN Configurations Changing settings that change the PC
6. 9 2 1 The Left Main 9 Z6 ICONS d saad 9 2 3 The Header 9 2 4 The Body Section 9 2 41 9 2 4 2 9 3 11 31 History c n ER 11 11 3 2 1 Advanced Search gt Enter your ID 11 33 11 331 Show more detail 11 3 4 MyClient s 11 3 4 1 iaa ur ERE ER 11 3 4 2 Seeing Mako s Information Window 11 13 3 5 Address Subnet Masks Gateways DHCP WINS DNS VLAN Trunk 13 4 Configure gt Location 19 5 Configure gt Internet 19 5 1 gt ISP 19 5 1 1 ISP Plan 21 5 2 Account 05 23 5 3 Cellular 05 03 5 4 Bridged Ethernet Settings 23 5 5 Billing 05 25 5 6 25 5 7 gt Secondary ISP Setup gt Cellular Failover 21 99 DERI ME 29 5 81 Extraordinary 29 5 8 2 Worm A
7. The Mako System is designed to support as much as 10 concurrent PPTP users per Mako IPSec tunnels are more flexible See the table below SERIES MAXIMUM RECOMMENDED CONCURRENT VPNS IPSEC PPTP 6500 ALL MODELS 20 10 Total 30 7550 ALL MODELS 100 10 Total 110 8875 3000 10 Total 3010 Once a user is configured their access can be enabled or disabled at any time Remote Access gt PPTP Settings You can only enable PPTP access to one LAN The Mako System is designed to support as much as 10 concurrent PPTP users per Mako PPTP SERVICE On Off Enables PPTP for this Mako Disabling PPTP will terminate all PPTP VPNs NETWORK The LAN over which will operate DYNAMIC IP Dotted decimal address Use numbers in the range of the LAN RANGE START DYNAMIC IP Dotted decimal address Use numbers in the range of the LAN RANGE END Note The most common Mako series the 6500 supports 20 IPSec VPNs and 10 concurrent PPTP tunnels Reserving more than 30 IPs for example 192 168 1 50 to 192 168 1 79 for VPN connections is not an optimal configuration DNS SERVER If required enter the address of a DNS here OPTIONAL WINS SERVER If you use Microsoft s Windows Internet Name Service enter the address of a DNS here OPTIONAL Save when finished i To delete a user Management gt User gt Manage username gt Access Control then delete user e cms 2014 57 WWW MAKONETWORKS COM cms 2014 58 WWW MAKON
8. cms 2014 124 WWW MAKONETWORKS COM 17 Overview The Mako System offers cloud managed turnkey solution to create broadband networks for small sites With anytime anywhere access the Mako System offers real time management reporting and proactive security in one solution The Mako System is a combination of 2 parts a network appliance the Mako and cloud based Central Management System CMS These components work together to provide a complete network connectivity and management service enabling you to connect protect and control your network s Mako Appliances Mako appliances offer the choice of WAN interfaces including Cellular Ethernet and ADSL2 There is a Mako to suit any small site s requirements and Mako Virtual Private Network VPN concentrators can link them back to a central or corporate network see separate hardware appliance specifications for specific details Mako appliances ship with proprietary software incorporating a default configuration which enables them to connect to the Internet communicate with the CMS and retrieve their customer specific configuration Once online Makos connect directly to the Internet and communicate regularly with the CMS using a patented communication method The Unique Central Management System The Mako CMS is accessed via a secure website that users log into to manage their network s A user s login gives them access to all their Makos around the world providing a central pl
9. Quick Reference 1 Whois this Manual For This manual covers general accessibility and functionality for the Mako System However there may be individual functions that are disabled or unavailable This is likely because the user a does not have clearance to use the function b has set options that make related functions redundant c has not selected a Mako to configure What Isn t Covered This is a guideline for using the Mako CMS to configure and manage your Mako in a conventional environment The following features while accessible to many users are covered in different manuals a Reporting b Deployment Guardian d Mako Mail NETWORKS For General Operation CMS navigation There are different ways to navigate to certain pages but the left side tab strip is common to all This manual uses the following shorthand for following the sub tabs Main Tab gt Sub tab s gt Final Page Note Icons Note Usually not critical for the normal operation of the system Warning The note requires your attention and will affect the way you and other approved users will use your system Cookies Cookies must be enabled when using the CMS This reference is an overview Read this guide fully for details MAKANETWADKCE WV M m lt eiim ViN WU S COM The Mako System Overview INTERNET CONTENT FROM GLOBAL SOURCES CENTRAL MA
10. 4 ees Plan Seer Network I thee ISP or plan you request not available please Request new ISP Plan b VPN V Advanced plan bandwidth settings Plan bandwidth auto kbps down auta kbps up Firewall gt Services ISP Username adsl virgin net b Access d Deployment ISP Password Current ISP password not shown You may change password by entering new value Management m b Sales DNS Set alternate DNS servers Help Docs Primary DNS server 62 253 162 237 Dashboard Secondary DNS server 194 158 4 237 Logout Billing cycle and traffic threshold levels foptional Setup alerts without saving changes gt Billing start date 1 Save Save and Setup alerts Please enter your licence key once you have finished configuring your Mako 5 1 gt ISP SETUP e cms 2014 18 WWW MAKONETWORKS COM 4 Configure gt Location The Location section allows you to update and view the non technical details of your Mako B Click Edit A pop up window allows you to edit your Makos details Save when finished 5 Configure Internet gt ISP Setup The Internet Service Provider ISP is most often a telecommunications company providing your Internet connection This section configures your Mako to connect to your ISP i ii CONNECTION TYPE Options are dependent on B the Mako model you ve selected B theconnect type PPP IP Bridged Ethernet DSL Cellular your ISP plan I
11. 47 1 31 to Mako 5 47 POOVPN cea FERRE 47 7 3 3 49 1 4 gt Mako to Mako gt Add Third Party Device 51 1 41 Third Party Device 51 1 5 VPN gt gt Delete Third Party Device 51 7 6 gt Mako to Mako gt Invitation gt Send Invitation 53 7 61 Send VPN Invitation 53 gt Mako to Mako gt Invitation gt Accept Invitation 53 1 8 gt Remote Access gt Manage 55 55 1 81 Manage Remote 5 55 7 8 2 55 7 9 gt Remote Access gt Add VPN User 57 110 gt Remote Access gt PPTP Settings 57 8 Configure gt Firewall 59 8 1 59 8 1 1 Rule Hierarchy 59 8 1 2 Delete Edit View or Promote an Option 59 81 3 gt Inbound Outbound Intranet VPNs 59 8 1 4 10040 0 59 8 2 Inbound Basic 61 8 21 Add Inbound 61 8 2 2 Existing inbound 63 8 3 Inbound gt Advanced 65 WWW MAKONETWORKS COM 8 31 Existing Inbound 67 8 4 gt Outbound
12. Pa ee PTs i SD DE Tu hA zem EET ee ee E nh LI usta Led Cem E PCI 055 Template Setup Wizard Step 2 Peris arae Vom bral arra tere 1 oam und Ew ee Thu LAM 1 i PCI DSS Template Setup Wizard Step 3 uie Accepted cant brand M american Expresi Wesipac o ee ASBLTD Gateway 8 Passend an ew by ELIISA 195 245 90 61 255 255 255 255 Flawon 1931551 881 248 248 204 244 198 356 113 137 155 P535 255 13 235 255 255 2 35 Choma pour Dik QA Pipa Nome Agel e cms 2014 86 WWW MAKONETWORKS COM gt PCI DSS The Payment Card Industry Data Security Standard PCI DSS is a set of rules set down by the PCI Security Standards Council that determine best practice for retailers who process credit card payments To activate the Mako PCI DSS service you must first purchase a licence from your reseller The Mako system is a certified PCI DSS Level 1 Networking and Security Service which allows you to easily adopt the practice of PCI DSS compliance The Mako series features network segregation The isolated network can be configured to run the compliant PCI DSS network on either LAN1 or LAN2 a non compliant network can run on the other LAN port The PCI DSS LAN is used for payment terminals B
13. ii i Many metrics will not be available if the selected Mako is offline ii Mako Failover while listed as a license is automatically granted with your service license e cms 2014 115 WWW MAKONETWORKS COM e cms 2014 116 WWW MAKONETWORKS COM gt Diagnostics The Diagnostics page lists 25 interrogations on the selected Mako ADSL STATUS ARP TABLE LISTING CELLULAR INFORMATION CONTENT FILTER RESTART CURRENT CONNECTIONS DHCP LISTING FAILOVER STATUS FIREWALL REFRESH INTERFACE PING LIST PPTP MAKOSCOPE NETBIOS SCAN REMOTE REBOOT RESET PPP ROUTING TABLE SOFTWARE CHECK STORED LOGS VLAN LIST VLAN STATUS VPN SETUP VPN TUNNEL DIAGNOSTIC WLAN AP BASIC SCAN WLAN AP DETAILED SCAN WLAN CONNECTIONS WLAN SYSTEM STATUS gt Syslogs Down Upstream speeds S N ratio and associated electrical states Address Resolution Protocol Table lists entries for the network Information on the cellular card including IMEI MEID Issues a restart to the content filter system Displays all connections to the Mako Displays a listing of all DHCP entries Displays the state of the Failover service Refreshes the firewall rules from server Pings the host Lists current PPTP connections Lists several useful states and properties currently Scans network for NetBIOS names Reboots the Mako There is no warning the Mako will reboot within 2 minutes Resets PPP Lists the routing table Forces the Mako to check for new upda
14. master switch is currently disabled Specific trace logging of IPs and firewalls are present for each firewall rule under Configure Firewall Inbound Outbound Intranet VPN Advanced Strict IP Checking Checking this box ensures all IP packets passing through the firewall are not malformed or invalid Unchecked some checks are still performed but not all Some applications are known to work only if Strict IP Checking is enabled Drop All ICMP Checking this box ensures all ICMP traffic is blocked Blocking ICMP traffic is used to prevent ICMP replay attacks however this will make tools such as ping and traceroute inoperable Critical Device Marking the selected device as a critical device means several settings will require password authentication This is often applied to concentrators to prevent accidental misconfigurations Delete Mako Pressing this button takes you to an authentication step where you can Cancel or Delete the currently selected Mako Pressing this button also unhides this menu option from the Configure Deployment section MOVE MAKO Pressing this button takes you to an authentication step where you can Cancel or Delete the currently selected Mako Pressing this button also unhides this menu option from the main menu gt Hardware This section allows you to re assign a different Mako Model to the Mako currently selected This is usually used to swap out defective hardware Several considerations
15. Access b Deployment ISP Password Current ISP password is not shown You may change password by entering a new value k Management Sales DNS Setalternate ONS servers k Help Docs Billing cycle and traffic threshold levels optional Setup alerts without saving changes gt d Dashboard Warming threshold 9 90 currently set to 72000 MB V Feedback Absolute threshold 100 currently set to 80000 MB Logout Billing cycle start date F1 Save Save and Setup alerts 5 2 PPP ACCOUNT SETTINGS e cms 2014 22 WWW MAKONETWORKS COM PPP Account Settings Point to Point Protocol PPP is mainly used for an DSL configuration to establish a direct connection between two networking nodes Your ISP should have sent you the initial username password details ISP USERNAME Enter the relevant ISP details here ISP PASSWORD Cellular Settings The following options apply if you are using a cellular network for connectivity or your Mako allows for a cellular failover solution i CAUTION We recommend NOT having a cellular connection as your Primary for two reasons First it s costly to run Second the Mako System is geared to use cellular connections as a backup feature called Cellular Failover and only one SIM card may be used per device at any one time Cellular Primary connections are offered to support rural or isolated areas with no DSL or Ethernet infrastructure For more about Cellular Failover see the
16. DHCP and have the rest available for static IP allocation The IP range will be limited by the defined subnet mask The range is also dependent on the defined Mako Ethernet IP address if entered incorrectly or the wrong range is used this will create an error alert Windows Internet Name Service WINS is a Microsoft proprietary function for NetBIOS computer names that maps host names to network addresses Enter the WINS address here Domain Name Servers DNS map numerical to alphabetical addresses and back and these external services are necessary for common Internet operations Internet addresses are numerical but humans prefer alphabetical references for sites and devices We re more likely to remember www facebook com than 69 171 247 29 You may need to specify the address of internal DNSs but these are normally set for you if at all Internal DNSs are different from the public DNS addresses specified in the Internet configuration section Time To Live TTL determines how long a device may use an internal address from one hour to 14 days This usually used to set how long a device such as a laptop on a Wireless connection may use the LAN before they must re apply to be on the network The physical LAN that all Virtual LANs VLANs will use to send receive traffic This checkbox maybe faded out if it has already been selected as a VLAN Trunk to prevent the accidental deactivation of all VLANs at the physical LAN page we
17. can join Hidden networks offer additional security and are recommended for internal Wireless networks Hidden networks aren t recommended for public networks like caf s or libraries MAC FILTERING MAC filtering specifies if only approved devices with a hard coded MAC address most computing communications devices can connect to the Wireless LAN BRIDGING Extends the LAN over a Wireless network ALLOW PING Allow Deny people to check if the Wireless LAN is operating MAKO ETHERNET IP dotted decimal address of your Mako on the network ADDRESS B AddWireless LAN when finished Bridged Wireless LANs Other LANs with which your Mako may share data Standard options exist for reference deletion and re configuration if permitted Standalone Wireless LANs Wireless LANs your Mako might use access permitting with similar reference data ecms 2014 37 WWW MAKONETWORKS COM Selection Advanced Reports We recommend caution when modifying these settings Please consult the Operations Manual before proceeding with any changes i oain Enabled b Internet Channel Auto Network Power 10 Protocol eo 2 Lib g n 2 4Ghz 6 5 gt WIRELESS gt ADVANCED e cms 2014 38 WWW MAKONETWORKS COM 6 5 Wireless LAN Advanced ENABLED To use Wireless LAN this should be checked When disabled all Wireless networks will be unavailable and the Wireless LAN unconfigurable CH
18. down level different information will appear LEVELONE This is the default view presented for the current month LEVEL TWO Day View Clicking on a bar of the graph or the View Chart button in the table takes you to a 24 hour usage chart Scaling your browser window will adjust the timescale accordingly LEVEL THREE PC Usage Chart This is discussed in the next section The only difference is that accessing ONWARDS the PC Usage chart through the Mako Usage chart present PC Usage charts inside modal window The modal chart may be operated normally but is dismissed by clicking the Q button top right of the window e cms 2014 119 WWW MAKONETWORKS COM Devices Trae JL AOMA September 204 e Back betcha don Te fh onAgqu JL DOM e Thu September T Back 16 2 gt PC USAGE Ag X 20H Seo JOM IP Address 107 22 157 31 opens in a new window Hert Name 0 2 107 22 197 31 c mputa 1amazcnaws com opens in a new windew Protocol 6 Downloaded 62 31 MD 2 1227 Advanced IP Lookup Firewall Settings fer 107 22 197 31 Outbound traffic from Khufu te this IP address is allowed You can block all cutbound traffic trom Khufu to this IP Address by clicking on the Deny button below Use the Chick the Allow button on this page Navigate to the Outbound firewall page and
19. found for this network Internal External service Internal service Attributes Comments Business ju P Secure Web any 192 168 3 3 Traffic HTTPS WebOnly 192 168 3 0 24 192 158 3 4 IMAP Only Firewall refresh 8 3 INBOUND gt ADVANCED cms 2014 64 WWW MAKONETWORKS COM 8 3 nbound Advanced Advanced firewalls differ in that they add more details about the ports and services being specified SOURCE The IP of the LAN device the traffic is addressed and a range in CIDR notation of addresses that apply to this rule ADDRESS MASK EXTERNAL SERVICE TYPE INTERNAL IP ADDRESS INTERNAL SERVICE TYPE TRACE LOGGING COMMENTS Several services such as FTP POP IMAP and web content happen over specific ports Some services use ranges of ports You may type in either a port number or a service description in this field to reserve an appropriate port for this incoming traffic Q Service search This button is most useful for searching ranges of port addresses It creates a pop up form where you can enter a name or port to search with Clicking on the resulting links enters the link into the Service type field The Internal IP Address to which the rule will be applied Often this will be the address of your Mako Below the field is are the Mako s LANs for convenience Q DHCP leases This button creates a pop up listing the DCHP Leases created under
20. gives you company specific access to functions already covered in the Configure section Home This section s landing page contains links to related and regularly accessed parts of the CMS Add Mako If you have appropriate access this page allows you to add a new Mako to a selected company s network COMPANY Alist of companies to which you have Add Mako permissions MAKO NAME Aunique useful name for the Mako to be added EXISTING list of Makos within the company s network serving as a guide to how this network names its Makos MAKO MODEL Select the Mako model for this Mako This must be exact You may find the Mako Model printed on the back of a 6500 7550 concentrators come in a Lite 2 LAN enabled version or a standard 4 LAN enabled device but are identical If you re not sure which device you re loading ask your reseller MAKO TEMPLATE The template contains security presets such as firewall configurations MAKOID The 12 character ID for this Mako Found on the back of 6500 models or within the menu of the Mako concentrators LICENSE Licenses are required for value added features within the Mako System You may purchase them by contacting your reseller LOCATION DETAILS Physical location details for this Mako You may enter new details or copy the default company details to this Mako GIVE CONTROL Registered access permitted users may be given control of this Mako by checking the USERS user
21. gt Guardian Usage 123 16 5 gt 123 17 125 WWW MAKONETWORKS COM Customer login 2 jen erick Forgotten Expired password m New user registration Activate your account here 1 2 LOGIN Customer login New user registration Activate your account here Use the information provided in your registration email to complete the fields below Username RA Registration email Paste your confirmation code Please enter your new password below Your password must be at least 8 characters in length and contain AT LEAST THREE of these four requirements 1 Uppercase Letters 2 Lowercase Letters 3 Numbers 4 One or more of these nine characters D amp _ Create your password Retype your password Continue 1 3 FORGOTTEN EXPIRED PASSWORDS e cms 2014 6 WWW MAKONETWORKS COM 1 Registration amp Login When your account is set up the CMS emails you your accounts details along with a link to log you into your network i Registration is a one time process that activates the account created for you by your reseller on the CMS You ll be sent an email with a link New user registration is done when you follow the link either by clicking it or pasting the link into your web browser s address bar Home gt New User Registration Enter
22. on the switch to be in the same broadcast domain Page 134 glossary VPN A virtual private network VPN is a network that uses a public telecommunication infrastructure such as the Internet to provide remote offices or individual users with secure access to their network A virtual private network can be contrasted with an expensive system of owned or leased lines that can only be used by one company The goal of a VPN is to provide the company with the same capabilities but at a much lower cost Web or World Wide Web The World Wide Web is a system of interlinked documents images and other media hosted by multiple servers across the Internet and accessed via web browsers MRU Encapsulation Plan Realm IP Range Support Domain Prefixing Business plan Bandwidth Kbits sec Down Kbps Up Cellular e glossary The Maximum Receive Unit MRU is the size of the largest packet the Mako will accept Increasing the MRU means larger incoming packets which in turn increases transmission errors as the whole packet must be retransmitted The recommended minimum is 250 and maximum is 1500 Choose the encapsulation type from the drop down menu Virtual Concatenation VC or Logic Link Control LLC Enter the URL of the ISP here Check this box for IP Range Support Check this box for Domain Prefixing Check this box for Business Plan Leave this at 0 to let the Mako automatically decide this To manually ove
23. recommend deactivating VLANs from the VLAN Setup page You may swap the LAN required by choosing a different LAN for the VLAN Trunk A physical LAN not designated as the VLAN Trunk may operate over the VLAN Trunk by giving that physical LAN a VLAN ID Each Mako VLAN requires a VLAN ID a number from 0 4095 This might indicate that you can run 4096 VLANs over a LAN but the actual number of VLANs you can effectively run comes down to the amount of traffic your Mako processes at any given time B Only one LAN per Mako appliance may be used to handle VLAN traffic All configured VLANs and WLANSs are listed here 17 WWW MAKONETWORKS COM Lim Location b Selection Mako Information Reports Mako Name Location Example Company Primary DSL Configure Address 42 Example Way LA m City Metropolis Internet Postal Code 90210 b Network Country New Zealand VPN Pacific New Zealand Phone Number 001 415 5873 63258 Firewall 36 836218 174 753985 b Access 4 CONFIGURE gt LOCATION di Home ISP Setup Selection ID set Mako is not able to come online Reports A e USB Key configuration Is required to activate this profile Configure Location Connection settings Connection type i PPP Bridged ethernet ISP Setup Internet service provider Virgin ADSL o Merito Stand
24. remove the firewall rule manually Action e cms 2014 120 WWW MAKONETWORKS COM gt PC Usage The PC Usage report breaks Internet traffic down by each device on the network Each device is named either by the device s MAC ID or by an arbitrary name allocated by the user under 6 6 DHCP Leases Each rectangular area in the graph is clickable Click on each area to drill down to the next level of detail or Click the button View Chart in each entry of the lower table Devices View LEVELONE This is the default view and shows total traffic handled by all devices LEVELTWO Breaks down the traffic for the clicked device to the ports protocols used Generally this looks like it might have 3 5 sections but there may be several smaller sections at the top that are not able to be displayed Check the table in the page s lower section to see a list of all port protocol traffic LEVEL THREE Detail list This page displays all available information about the IP Address protocol and ONWARDS amounts of data exchanged over this protocol Advanced IP Lookup Performs a trace on the IP Address Firewall Settings for address If you find traffic is coming from or going to an inappropriate IP Address for this network clicking the Deny button automatically sets a Deny rule for this IP Address Download CSV This button converts the current level of data presented into a list of Comma Separated Values CSV files may be opened in most spread
25. stronger state of health the Primary will resume its network management role B Set Primary Mako Name as a primary Mako Even if the Failover Handler is found to be in a stronger position the Primary will resume its network management role B Set Failover Handler Name as a primary Mako Even if the Primary Mako is found to be in a stronger position the Failover Handler will continue its new network management role B Donotfail backto the preferred Primary the first three options involve the Makos negotiating over which is the healthiest to continue managing the network This switch effectively turns off failback altogether allowing the customer to do a manual failback if desired at a time of their own choosing B Click Save i Determining Mako failback conditions can take around an hour This negotiation takes place between the two Makos Once the decision has been evaluated and the Primary is required to take back its network failback normally takes between 3 and 10 minutes e cms 2014 81 WWW MAKONETWORKS COM t Home b Reports Dynamic ONS 9 3 gt DYNAMIC DNS 9 4 gt 005 gt BASIC e cms 2014 Dynamic DNS Dynamic ONS providers allow you ta have a domain that will aways point to your Mako regardless of what IF it was assigned ta by your ESP This 5 particulary useful tor user s Makos with Dynamic I Addresses who wish to run a server inside their network but dont want to continually check website f
26. the Operations Manual before proceeding with any changes Location Existing VLANs Internet Network StorageVLAN 192 168 0 0 255 255 0 0 90 Delete All VLANs o VLAN Setup VLAN ID 1336 Allow Ping O Allow Deny Ethernet Address 192 168 20 20 Subnet Mask 255 255 255 0 NAT amp On O Off moe MakoScope Webserver M Enable MakoScope Webserver DHCP 0 Relay Management DHCP Lease Pool Start IP ndusive b 2 ires DHCP Lease Pool End IP inclusive 6 3 gt VLAN SETUP 34 WWW MAKONETWORKS COM e cms 2014 gt Port Setup Here you configure how you would like your networks distributed across the various ports You can also merge the separated ports to operate as a bridged network creating one logical LAN with 2 ports The illustrations may differ from Mako to Mako depending on model i ii gt VLAN Setup VLANs are virtual LANs a way of simulating distinct data paths while using the same physical LAN by tagging data packets with VLAN IDs For common settings Address Subnet Masks Gateways DHCP WINS DNS VLAN Trunk VLANs will not be usable until a VLAN trunk has been enabled Navigate to the LAN that is to be configured as a VLAN trunk and check the VLAN option Existing VLANs NAME Name of the VLAN If any VLANs exist there s a Delete All VLANs entry here NETWORK Address Mask of the VLAN address space ID The numerical ID of the VLAN tagged to
27. the VPN link Please contact your reseller if you have any questions regarding the best choice of private IP addressing schemas for your offices The corresponding changes to the secure profile of the Mako at the other end of the VPN link will be made automatically It isn t necessary to update both configurations This makes it straightforward to set up or remove a secure link between your Mako appliances e cms 2014 49 WWW MAKONETWORKS COM Add Third Party Device Use this page to create a Third Party Device capable of establishing a VPN with your Mako A Third Party P Selection Device must be able to handle Pre Shared Key PSK assignment 3DES IPSec encryption and MDS Reports authentication Configure Once you have created the device you can then setup the VPN on the Mako to Mako VPN page Location Third Party Device k Internet Location In Stare 3D Printer Network Public IP Address 182 40 40 40 Network Address 192 168 2 5 EH Reset Add AddandCreate VPN Add Third Party Device 7 4 gt TO MAKO gt ADD THIRD PARTY DEVICE e cms 2014 50 WWW MAKONETWORKS COM Mako to Mako gt Add Third Party Device Use this page to create a Third Party Device capable of establishing a VPN with your Mako If you use a non Mako router to connect to the Internet at a remote site you can create a VPN connection between your Mako and the third party device Both the Mako and the third party device shou
28. users access to your network 1 Save when finished gt Email Settings The Email Settings page lets you choose which users receive important email reports from the Mako System B Select your report type in the drop down menu Click on the or icon to allow or deny this report respectively Repeat this process for the relevant reports presented in the drop down menu Don t send report name emails Check this box if no users are to receive the selected report The link email settings for Example Company takes you to Management Manage Company Name Custom Settings Email Settings i Atleast two users must be assigned to a Mako before any user options will appear and you must have administrative rights in order to change a user s permissions ii There is no Save button on this page as your input is saved when you change an Action state for a user e cms 2014 93 WWW MAKONETWORKS COM Home Deployment b Selection We recommend caution when modifying these settings Please consult the Operations Manual before proceeding with any changes b Reports Configure Mako ID Location MakolD MAKO ID HERE 7316 13611 Update k Internet ene USB Key Download VPN Download file onto USB key and insert key into Mako gt Firewall Mf Include latest Firmware Access Deployment Add Licence Deployment Add Hardware Management P Sales Licence Summary Help Docs Mako Service Ma
29. 130 glossary To sign up to one of these services follow the instructions and documentation on the provider s website You ll receive a username and password from your Dynamic DNS provider Enter these in the appropriate section on the Mako Networks Dynamic DNS screen Once entered each time your Mako changes its public IP address it will update your Dynamic DNS provider Email A software application for the construction and transmission of SMTP messages Examples are MS Outlook Thunderbird and Apple Mail Ethernet Ethernet is the most widely installed local area network LAN technology Specified in a standard IEEE 802 3 Ethernet was originally developed by Xerox and then developed further by Xerox DEC and Intel An Ethernet LAN typically uses special grades of twisted pair wires such as CAT5 or CAT5e Firewall System A firewall prevents unwanted Internet services from coming into or leaving the office network It s a technological barrier designed to prevent unapproved or unwanted possibly destructive communications between computer networks or servers and hosts A firewall filters the information coming through the Internet connection into your private network or between computer systems in an internal network If an incoming packet of information is flagged by the filters it is not allowed through In short it provides a strong first line of defence from the following types of attacks Remote login remotel
30. 2 e 15 o SIP TLS 2 o SIP UDP Any 2 e Encapsulated Security Protono Any E LOW SERVICE PORTS Any 4 e POPS Mail Any 5 o IMAP 5 e ROG ot T File Transfer Pratacel 5 AN other services 5 Management Adding additional bins will deallocete 3 from the lowest bin with capacity Add New Bin Sales Help Docs I ER df Dashboard p M Service Select service type Service search Bin 301490 6 Bin 1has highest priority Bin 6 has lowest priority Bb Logout _ Source IP leckup Leave blank for everything 9 5 gt 00 gt ADVANCED cms 2014 84 WWW MAKONETWORKS COM QoS Advanced QoS Advanced is for more detailed control over upstream service priorities The upstream bandwidth is broken into segments called bins Selected services are placed in these bins and given priority by the bin number Bin 1 has top priority The percent value for each of the bins indicates the minimum guaranteed upstream bandwidth to be shared by all the services using that bin If some upstream bandwidth is unused it can be temporarily borrowed from other bins until the bin needs the bandwidth All services that belong to a particular bin share its bandwidth Important or high priority services should be placed in a bin with no more than two other services to ensure the bandwidth for the bin is not shared between too many services The total ba
31. AKONETWORKS COM Configuring Mako to Mako Failover Basic B With the Primary Mako selected within the CMS select the Mako you would like to use as the Failover Handler i Once Selected a form will appear Failover Handler Settings FAILOVER MAKO Choose the Mako to be used as the Failover Handler ALLOW FAILOVER an ideal situation the Failover Handler is redundant spending most of its life polling MAKO TO USEITS the Primary to see if it needs to take over But if you wish the Failover Handler may be WAN WHILE BACKUP used as independent router during downtime If when a failover event happens the network will switch to using the Failover Handler s WAN and import the Primary s settings Connections Settings NETWORK This column lists the IP Addresses for the Primary Mako VIRTUAL This column suggests an IP Address over which the two Makos may talk GATEWAY IP MONITOR This column s checkboxes allows a failover event to occur if the checked LAN goes down If neither box is selected a failover event occurs only if the Primary WAN goes down or a loss of power to the Primary Mako Should a checked LAN go down the Failover Handler will run both LANs Communication Channel COMMUNICATION This channel is used solely for Failover communications and internal Mako negotiation CHANNEL over which Mako is best for continuing service This is often left at the default address B Click Save Considerations For Mako to Mako Fai
32. ANNEL Achannel is sub band of the Wireless LAN signal range Setting the channel number appropriately provides one way to avoid sources of Wireless interference Auto The best channel will be selected recommended For optimal performance the channel should be 3 channels away from other Wireless networks in the area For 2 4 GHz networks this means channels 1 6 and 11 typically offer the least interference POWER Determines the signal strength and thus the range of the Wireless network When using secure networks you may wish to reduce the power output to limit the range of the Wireless LAN PROTOCOL Specify the type of 802 11 protocol to use b g n or just b g 802 11 protocol Release Year Freq GHz Bandwidth MHz Indoor Range m 1999 2003 2011 Once connected the configured Wireless LAN will be listed in the connected Wireless LAN tables ecms 2014 39 WWW MAKONETWORKS COM DHCP Leases Help Docs Dashboard S Feedback 6 6 gt DHCP LEASES ecms 2014 _ DHCP Leases We recommend caution when modifying these settings Please consult the Operations Manual before proceeding with any changes Delete this DHCP Lease Edit this DHCP Lease This lease has not been used lately DHCP Leases shown below with Afecated by System as their comments will be removed two months from their last use All other DHCP leases will remain static unless deleted DHCP Leases MAC Address Device Ty
33. AP trojan trafic 2 Napster Client Data communication attempts Data may not be available for the entire period Close Window 16 5 SHARKNETIDS e cms 2014 122 WWW MAKONETWORKS COM gt Guardian Usage Guardian is the Mako System s Web Access Control system i The report consists of a simple pie chart indicating the sites most processed by Guardian and a detailed table of sites processed URL The domain accessed TRAFFIC MB The amount of traffic accessed REQUESTS The number of times this web pages in this domain has been accessed ALLOWED number of requests for data denied divided by the total amount of requests This list is downloadable as a CSV file gt SharkNetlDS The Mako System incorporates a set of intrusion detection and reporting tools for analysing unsought connections and suspicious digital activity If an unauthorized intrusion is detected the connection is dropped so the reports are measured against dropped connections B Once a date range has been selected this section presents two bar graphs B Hovering over any bar graph section reveals the exact number of dropped connections attributed to intrusions B Clicking on any bar graph takes you to a pie chart representation of the same data with an accompanying table i A separate license is required to use Mako Guardian with the Mako System For more about Guardian consult the Guardian Manual e cms 2014 123 WWW MAKONETWORKS COM
34. Configure Network DHCP Leases Selecting a DHCP lease will copy it into the Internal IP Address field This maps the External Service Port to a Service Port used internally This allows several distinct streams of port traffic to be managed by a uniform internally defined schema Q Service search This button creates a pop up form where you can enter a name or port to search with Clicking on the resulting links enters the link into the Service type field Enables trace logging Trace Logging While optional this name will allow you to search by terms in this comment and is useful to know when diagnosing rule clashes B Add when finished e cms 2014 65 WWW MAKONETWORKS COM e cms 2014 66 WWW MAKONETWORKS COM Existing Inbound Rules SOURCE INTERNAL IP EXTERNAL SERVICE INTERNAL SERVICE ATTRIBUTES COMMENTS e cms 2014 OPTIONS The source IP Address of the traffic that will be processed by this rule The IP of the LAN device to which the traffic is addressed The name associated to the service being processed The name associated to the service to which the external service will be mapped Three icons may be listed here text E A indicates the class of device Generic Computer Printer Payment terminal Storage Click to edit the attributes indicates if the rule was created in the Advanced section indicates if the rule is being trace logged If you see this icon trace lo
35. E LAN 1 192 168 1 0 24 LAN 2 192 158 3 0 24 Destination IP n E 202 20 2020 31 Network mask BBAI UDP 8841 UDF 8841 Service YPE service search If the service you require is not isted please e mallus at suppoctiomakonetworks com Action Allow Deny b Access Trace Logging Enable trace logging _ gt Deployment comments Sea eve Mana ge mant Maximum of 22 characters b Sales b Help Docs Payment Card Environment PCI 055 Template Applied Ga Dashboard Existing rules LAN 1 192 168 1 0 24 V Feedback Destination Attributes Comments Logout LogMeln com LAN 1 74 201 74 0 23 HTTPS LAN 1 216 52 233 0 24 HTTPS n a LAN 1 69 25 20 0 23 HTTPS n a nkAaln 8 5 gt OUTBOUND ADVANCED cms 2014 70 WWW MAKONETWORKS COM 8 5 Outbound Advanced 8 5 1 Add outbound rule SOURCE IP ADDRESS DESTINATION IP ADDRESS SERVICE TYPE ACTION COMMENTS The IP of the LAN device to which the traffic is addressed or simply select a network for which the rule will apply The specific IP this rule is for leave bank for all IP addresses The contextual search field will filter results as you type You may enter port numbers service descriptions or sub strings to find and select results Q Service search This button is most useful for searching ranges of por
36. E Wr cai rn op evi ee ee eed Chad PORT ee ET Pa pay A Ti Pyy LL LE Lo cr Ll pd ID E pr dlc n idi amu m eee ere erreur or admi ee pna i ades 4 Eu Ue di FAT Tr m i dit en H e Mir ia i istud Fi j 1 di duras rcgem seta i Logi coms eeri rig ms copre dee derer amar et im H irs proier propajn 50 57 Marne Lider rar eer piber H t a z 7 ee es _ _ m m i AIR A gia Purhasefate a LM Erran anger Fave i T IL uh MARI dabh res duci odor POE B mmn D DL EA Chirag air sape re Bey Pe SS H E ay erene ary eg nal and DCP eae on peer PCT LANL Caonm pew coe bpnticor Mako ae hbase PCI DSS Template Setup Wizard Finish Your PCI Status is mow PCIDSS Template Applied Your firewall diagram is displayed below It may take up to 2 minutes for the system to update an
37. ESS The address is a four part dotted decimal reference used by an Internet device to tell other devices where it is An Internet appliance requires at least one address sometimes more Your Mako for instance is one appliance that houses at least four different addressable components LAN 1 LAN 2 Wireless transceiver Cellular transceiver router and others Local addresses tend to start with 192 168 x y or 10 10 x y or 127 0 x y International addresses do not start with 192 127 or 10 Your Mako is usually your first device in the Local Area Network LAN and often has the address 192 168 1 253 for LAN 1 192 168 2 253 for LAN 2 etc but this may change depending on the design of your LAN Do not set your IP address to a public Internet IP Address Each network should be given a unique address scheme if VPN communications are to be configured i Be aware that re configuring these functions can disable critical operations of your Mako appliance care should be taken to ensure that configuration changes do not compromise your office network security or its access to the Internet ii Your ability to configure Makos may be restricted Please consult your reseller if you encounter any difficulties e cms 2014 13 WWW MAKONETWORKS COM cms 2014 14 WWW MAKONETWORKS COM SUBNET MASK A subnet mask defines what part of the IP Address is used for the network and what s used for the host Each IP Addre
38. ETWORKS COM 8 Configure gt Firewall Overview The default security configuration for a Mako is to block all communications initiated from the Internet from entering your networks while all communications initiated from the office network can access the Internet You may call out but no one may call in This means that users on your Mako protected networks can send and receive their email browse the World Wide Web and access all other Internet based services while the firewall ensures that none of their PCs are visible to the Internet B Changesto permissions which deny access tend to improve network security B Changes which allow access tend to weaken network security Changes to permissions should therefore specify the permitted access as narrowly as possible to minimize risk of unapproved intrusion Rule Hierarchy The CMS allows you to set up rules that allow inbound and outbound traffic to your system but sometimes these rules might be in conflict which is why the CMS needs a rule hierarchy Rules at the top of a list have precedence the top most rule is applied first followed by the next highest and so on Delete Edit View or Promote an Option In Existing Rules section click 3 amp or 4 gt Inbound Outbound Intranet VPNs These CMS pages relate to the firewall rules that permit communications to be initiated from the Internet into your local networks by a remote host computer It is imp
39. I DSS Template will require both a re entry of your user password and a business justification The change will be logged and transmitted to your bank payment gateway Additional PCI DSS Functions Hardware changes Re applying the PCI DSS Template Once the PCI DSS Template has been enabled you may add delete hardware reset Mako System firewall rules to the template or set all rules to the template B Configure Service PCI DSS Settings CONFIGURE Takes you to the network diagram page where you can NETWORK Delete a device from the LAN Add new device Enter the details of the new device Firewall Rules Each green arrow represents a firewall rule between two devices Clicking on an arrow loads the firewall rule details which you can inspect or alter RE INITIALISE This button automatically re applies the PCI DSS Template rules generated by the Mako SYSTEM RULES System RE INITIALISE This button automatically removes all configurations that takes the network out of PCI ALL RULES DSS compliance and adds configurations required to reinstate compliant status gt Mako Guardian Mako Guardian is an active web content filtering and laundering service that gives you total control over the web content that is allowed into your network With Mako Guardian you can meet legal requirements to control access to objectionable or inappropriate websites To activate Mako Guardian you must first purchase a licence from your reseller R
40. ME A meaningful name for the device BRAND The device brand MODEL The device model MAC ADDRESS The device MAC Address PURCHASE DATE The date when it was purchased TYPE Payment Terminal Printer Computer Storage select the kind of device it is SERIAL NUMBER The device serial number This could be printed on the device or recalled electronically IPADDRESS Address for this device You may wish to leave this unassigned and let the Mako assign the address dynamically Finalise Network Summary Your network diagram is produced Red arrows indicate traffic flow is physically possible but has been disabled Green arrows indicate permitted firewall allowed pinhole allowed routes and direction of flow The PCI Template is complete and PCI DSS compliance is in force for the selected LAN i If you think a site or service should be added to the PAC system contact your CMS admin e cms 2014 89 WWW MAKONETWORKS COM _ Settings PCI 055 Compliance Anetwork behind this Mako needs to conform to the PCI 055 Template PCI 055 Template Applied This LAN 1 Configure Network Add new devices and hosts and configure firewall rules Re Initlallse System Rules Automatically re initialize Firewall rules generated by System Re initialise All Rules Automatically removes all configurations that takes the network out of PCI 055 compliance and adds configurations required to reinstate compliant status
41. Makos MAKO The name of the Right Peer Mako NETWORK of the Right Peer LAN over which this VPN operates OPTIONS Advanced settings for VPN properties Q Delete this VPN Add VPN This form allows you to create a VPN between the selected Mako and another B Choose the selected Mako s LAN to use for this VPN B Choose access rights over the VPN link with the radio buttons MAKO The selected Left Peer Mako NETWORK The selected Mako s LAN to use for this VPN DATA DIRECTION Destination PCs can see those connected to your Home Mako but not the reverse e Your Home Mako PCs can see the Destination PCs and vice versa gt The Home PCs see those connected to your Destination Mako but not the reverse Q Name of the Mako to connect to Clicking the Q icon will allow you to search for Makos to connect with the selected Mako NETWORK The LAN of the Destination Right Peer Mako for this VPN B Add when finished ecms 2014 47 WWW MAKONETWORKS COM cms 2014 48 WWW MAKONETWORKS COM Considerations As a default each Mako has their own local private network IP address For example the Auckland LAN 1 may use the address range 192 168 1 xxx while Head Office LAN 1 would be 192 168 3 xxx where xxx is the range of addresses used at each network The significant element is the highlighted 192 168 1 and 192 168 3 these must be different at the two ends of
42. NAGEMENT SYSTEM 3 CMS PAYMENT GATEWAY B BOR S OB Cet B 4 B ROB 4 ORB 4 BON BOR INTERNET HEAD OFFICE BM kh MH m Ww M WM O TECHNICAL SUPPORT ON SITE SWITCH ON SITE SWITCH ON SITE MAKO LOCAL AREA NETWORK CONVENTIONAL LOCAL AREA NETWORK PCI 055 The Mako System offers a cloud managed turnkey Your Mako is managed remotely by Mako Networks solution to create and manage broadband networks via web server using your Internet connection and for small sites the Central Management System CMS The CMS The Mako System provides businesses with a uses aie browser for personal configuration and standard of information security that meets the Payment Card Industry Data Security Standard Your Mako CMS and the hosted management PCI 055 servers are referred to as the Mako System e cms 2014 2 WWW MAKONETWORKS COM The Mako System Failover PRIMARY MAKO Dual Mako Failover A location has two Makos connected by an Intranet heartbeat If the Secondary Mako detects that the Primary Mako cannot connect to the Internet the Secondary takes over with a connection to a different Internet service w m m Ww E m NM NW M SECONDARY Dual Mako Failover is for businesses with high MAKO availability and traffic requirements Cellular Failover A
43. NTERNET SERVICE The CMS provides you with a list of ISPs and common plans If your ISP and or plan aren t PROVIDER PLAN listed click the ISP Plan Request to choose the connection type connection types are limited to the selected Mako B Enter the appropriate details in the rest of the page Address Subnet Masks Gateways DHCP WINS DNS VLAN Trunk SaveandSetup Alerts or Save when finished i Bridged Ethernet should only be used if required by your ISP It s used when Ethernet frames are to be sent and received directly over the DSL connection ii If either IP or Bridged Ethernet are selected the DHCP WAN IP Network Mask and Default Gateways must be configured iii IP is only available on Ethernet connected Makos and configuration follows DHCP Settings e cms 2014 19 WWW MAKONETWORKS COM Use the below form to suggest ISP Plan information You suggest a new plan or changes to an existing plan ISP Plan Request Form Select an ISP Add an ISP Plan Plan Name Free Usage VPI VCI AuthType PPPType MRU Encapsulation Plan Realm IP Range Support Domain Prefixing Business Plan Bandwidth kilobits sec 3G Submit Suggestion 5 1 1 ISP PLAN REQUEST e cms 2014 Virgin ADSL Standard Standard 0 MBytes 0 for flat rate 0 gt 0 kbps down 0 20 ak kbps up 0 to let Mako decide WWW MAKONETWORKS COM ISP Plan Request Plans may be suggested to your Mako S
44. Secondary ISP Setup section SIM CARD PIN Enter your PIN twice Please enter the PIN manually rather than copy paste SIM CARD PIN AGAIN ACCESS POINT NAME Enter your APN your ISP plan selection may have filled this in for you It tells your carrier APN what type of network gateway your system should use Bridged Ethernet Settings Bridged Ethernet connections are special arrangements between you and your ISP or within large networks which allow one network to act as an internal extension of another They re generally not required unless by special mandate SET ALTERNATE Check the box to manually configure an alternate DHCP service DHCP SERVER MAKO WAN IP external address allocated to the Mako NETWORK MASK Often set to 255 255 255 255 to allow allocation across all IP ranges DEFAULT GATEWAY The address of the router handling DHCP i If Cellular is chosen as the primary connection Cellular failover is not available e cms 2014 23 WWW MAKONETWORKS COM cms 2014 24 WWW MAKONETWORKS COM Billing Settings The following options concern your billing cycle and monthly traffic thresholds i BILLING CYCLE Day of the month your ISP s bills are due This date is important for correctly calculating START DATE data usage over time WARNING A percentage of your bandwidth allowance for the month useful when on a limited THRESHOLD bandwidth ISP plan ABSOLUTE percentage of your bandwidth allowance for the month Thi
45. Syslogs _ Usage Management Sales Help Docs Dashboard Feedback Logout Status report for Dave Happy Place Status Current IP Address Licence Expiry Data PCI Status PKI Status Date Events Disolaying 20 eventi 11 September 2014 11 32 58 115eptember 2014 1 07 47 11 September 2014 11 07 22 AM 11 September 2014 1106 54 11 September 2014 11301 23 11 September 2014 11 01 06 11 September 2014 10732 32 AM 11 September 2004 10 17 40 10 September 2014 11 22 36 PM 10 September 2014 07 57 24 PM 10 September 2014 04 01 07 PM 10 September 2014 02 51 02 10 September 2014 02 50 42 PM 10 September 2014 02 45 19 PM 10 September 2014 02 47 34 PM 10 September 2014 02 47 07 10 September 2014 02 47 03 PM 10 September 2014 02 46 57 PM 10 September 2014 02 44 02 PM 10 September 2014 Q2 44 00 PM 15 1 STATUS REPORT FOR USER e cms 2014 Online less than ons minute ago 27 252 94 50 06 June 2017 Up to cate More status information is aval anie In the information window by clicking the icon at the top right hand comer of the page Event Type Audit Logs Viewed DHCP Lease De eted DHCP Lease Modified DHCP Lease Modified DHCP Lease Modified DHCP Lease Modified Selected Selected Mako is online Nar heard from Mako Selected Remote Diagnostic Remote Diagnostic Remote Diagnostic Remote Diagnostic F
46. The Point to Point Tunnelling Protocol is a method for implementing virtual private networks PPTP uses a control channel over TCP and a GRE tunnel operating to encapsulate PPP packets PPTP has been the subject of many security analyses and serious security vulnerabilities have been found in the protocol e glossary Page 133 Router A communications device connected between 2 or more different networks which maps routes directs traffic between the IP addresses on each network Service Services comprise 3 elements a pair of communicating software applications the definition of the data structures which the applications exchange and the definition of the protocols by which the applications exchange data structures Established services include FTP Telnet HTTP SMTP etc There are also proprietary or special purpose services SMTP Simple Mail Transfer Protocol The service for encapsulating and sending messages to another person on the Internet known as Email SSH Secure shell A special program providing a secure communications channel between SSH client and SSH server processes Switch An Ethernet connectivity device similar to but more advanced than Hub which partitions traffic between connected computers to lessen congestion S Ed On an Ethernet LAN a switch determines from the physical device MAC address in each p m incoming message frame to which output port it is forwarded Sf OM lt gt
47. ace from which to manage their complete network You or your designated IT Professional have 24 hour secure remote control over your connection s to the Internet or connections between sites with this CMS The CMS allows you to modify firewall rules connect sites via VPNs check usage patterns and even change your network s IP addressing Patented Communication Method Mako appliances make it possible to have a hosted cloud based management system that receives traffic information from individual Mako appliances and then analyses interprets and reacts to that information The communication method eliminates the need for on site configuration with authenticated users accessing the CMS via the Internet to interact with their Mako appliances Unlike traditional management platforms communication with the management system is initiated by the end point thus negating the need for static IP addresses and individually pre configured appliances Every 2 minutes each Mako appliance checks with the management system if there is a need for configuration changes or firmware updates The appliance also transmits raw traffic logs to the CMS for automatic interpretation and analysis Robust Security Your networks are always updated and guarded through automatic software updates and patches while intrusion attempts are managed in real time The stateful inspection firewall performs a comprehensive analysis of all traffic entering and leaving your network
48. age is used in a single day Disabled 50 51 Worm and Firewall Alerts 54 Worm Detection e a ue Threshold Aggressive _ Moderate s Portscan Detection anora AS Threshold _ Aggressive Moderate i 58 6 61 Environmental Alerts 63 64 Alert when temperature over vas P Celsius 66 67 68 Save 68 28 WWW MAKONETWORKS COM Alerts Extraordinary Usage Over time the Mako System builds a profile for the usual traffic patterns of your Internet connection Extraordinary usage is outside the norm for your Mako s internet connection You can set threshold alerts to trigger when the volume of extraordinary traffic is attained Worm Alerts Your Mako automatically detects PCs on your network that are infected with worms self replicating malware computer programs and stops the infected PCs from accessing the Internet Choose your level of detection sensitivity Firewall alerts Your Mako detects unapproved probes scanning your network for vulnerable or open IP ports Choose your level of detection sensitivity Environmental Alerts Your Mako monitors its temperature which can be affected by an external heating or cooling source ALERT WHEN A percentage of your bandwidth allowance for the day Useful when on a limited OVER bandwidth ISP plan This threshold alert helps manage your DAILY traffic while the ISP Setup page will contain MONTHLY threshold warnings If a secondary WAN no
49. ailure Remote Diagnostic Failure Remote Diagnostic Failure Remote Diagnostic Failure Remote Diagnostic Reboot Request 114 WWW MAKONETWORKS COM 15 Reports gt Status The status report is an overview of the selected Mako i Status Report for User Mako STATUS Whether or not the Mako is online LAST CONTACT TIME elapsed time since the Mako last contacted the CMS for configuration updates and log audits CURRENT IP The last assigned public IP address for the selected Mako ADDRESS LICENCE EXPIRY date at which the selected Mako will not be supported by the Mako System DATE PCI STATUS Awaiting Configuration The PCI Template is not applied to any LAN PCI DSS Template Applied The PCI DSS Template has been applied to one of the LANs PCI DSS Template Modified The PCI DSS Template has been applied to a LAN however changes have been made to it that may bring the LAN out of PCI Compliance STATUS Up to date The Public Key Infrastructure key is current The PKI is a cryptographic technique used for secure communications over insecure networks and changes periodically Server key Host key out of date The PKI certificates need to be refreshed Events for User Mako This table displays IP logs for the selected Mako Clicking on the highlighted text opens a window where details on each event may be inspected gt Licences This simply lists the license requiring services for the selected Mako
50. all office network or as many as thousands of users MAC address Media Access Control The unique hardware address of a machine s connection to a local area network Each NIC has a unique MAC NAT Network Address Translation an Internet standard that enables a LAN to use one set of IP addresses for internal traffic and a second set of addresses for external traffic NIC Network Interface Card The component of a computer that allows connection to a LAN local area network Packet A packet is the unit of data that is routed between an origin and a destination on the Internet or any other packet switched network When any file e mail message HTML file Graphics Interchange Format file Uniform Resource Locator request and so forth is sent from one place to another on the Internet the Transmission Control Protocol TCP layer of TCP IP divides the file into chunks of an efficient size for routing Each of these packets is separately numbered and includes the Internet address of the destination The individual packets for a given file may travel different routes through the Internet When they have all arrived they are reassembled into the original file by the TCP layer at the receiving end Port The number that identifies a specific channel for communications relating to a specific Service Ports greater than 1024 are called ephemeral ports these are for assignment to proprietary or special purpose applications PPTP
51. and require the user to confirm the modification by entering an authorising password Through Mako Networks Mako provides a QSA designed website which can deal with almost all remaining aspects of merchant PCI DSS documentation policy and process leaving the merchant only having to take care of physical security The Mako system is the solution for card present merchants transacting over IP providing peace of mind to cardholders merchants and their banks The Mako System enables a merchant to more easily comply with all of their PCI DSS obligations Many merchants lack the technical knowledge required to correctly implement the PCI DSS requirements and buying in that experience is expensive using traditional solutions VPN Virtual Private Networks allow you to assign secure remote access to your networks over the Internet Linking 3 or more Mako protected networks is just as easy The CMS allows this to happen without static IP Addresses In the same way you can also allow specified users remote access to your Mako protected networks with the Remote VPN feature A useful feature for accessing your networks whether you re home Or away Proactive Alerts The Mako CMS automatically provides proactive alerts for extraordinary usage unit offline worm detection and hardware triggers such as fan speed and CPU temperature The CMS also sends monthly reports on usage intrusion attempts and easy to read company wide summaries for end users with
52. arger incoming packets which in turn increases transmission errors as the whole packet must be retransmitted The recommended minimum is 250 and maximum is 1500 Choose the encapsulation type from the drop down menu Virtual Concatenation VC or Logic Link Control LLC Enter the URL of the ISP here Your ISP may have provided you with a range of IPs your Mako may handle Checking this box allows access to the Range page in the CMS subject to the plan s approval Check this box if you use domain prefixing Domain Prefixing allows users to create subdomain labels usually for service routing For example a company called Fubar may have a public web domain at www fubar net but want a members only service at members fubar net Here members is a registered domain prefix This checkbox indicates if the suggested plan is a cellular plan Check this box if true 21 WWW MAKONETWORKS COM ft Home ISP Setup Selection e Please press Save once you have finished configuring these settings k Reports Configure Primary WAN connection Location ISP Setup 2 Connection settings rs Connection type PPP C Bridged etherne Internet service provider Vodafone NZ k Network TS BGB Home a MEM b VPN If the ISP or plan you request are not available please b SUE Advanced plan bandwidth settings gt Services ISP Username davelhorn
53. bob vpn Bob Bayleaf LAN 2 NI LAN 1 PCI Firewall carol vpn Carol Cardamom x LAN 2 IJ EEP D LAN NIA k Access donald vpn Donald Dill VER FA Deployment LAN 1IPCI N A Management ellie vpn Ellie Elderflower DS AN 2 I Sales LAN 1 FCI felicia vpn Felicia Fennel b Help Docs ind deine keen um Sr Gb Dashboard LAN N A 5 Feedback LAN2 N Logout LAN N A 1 8 gt REMOTE ACCESS gt MANAGE ACCESS e cms 2014 54 WWW MAKONETWORKS COM Remote Access gt Manage Access Manage Remote Access USERNAME Name of the Left Peer LAN over which this VPN is intended to operate NETWORK Name of the LAN over which remote access will operate IPSEC All LANs for each defined user will be listed here IPSec connections are permitted for this user over this LAN IPSec connections are denied for this user over this LAN PPTP 4 PPTP options have not been defined Clicking on this opens the PPTP Settings page Once defined the icon will change to one of the following PPTP connections are permitted for this user over this LAN Q PPTP connections are denied for this user over this LAN N A Not Applicable The LAN has been disabled for Remote Access for this user Considerations The remote VPN user is affected by the way they connect to the Internet and the software package they use to provide a secure wrapping fo
54. cellular equipped Mako uses a 3G LTE service as an alternative Internet connection If the main Internet connection fails the Mako automatically re connects over a cell network Cellular Failover is generally for businesses with high availability requirements but don t have constant high traffic demands A common use is for retailers over holiday periods During local outages an alternate Internet connection mitigates loss of sales Geographic Data Center Failover 2 022 The CMS is run by a series of concentrators servers geared for running thousands of private networks If a concentrator fails the entire network management is transferred to another concentrator INTERNET Geographic Failover is for enterprise level businesses with high availability requirements PRIMARY F CONCENTRATOR 5 8 e cms 2014 3 WWW MAKONETWORKS COM Contents The Mako System 2 Dual Mako Failover 3 Cellular 3 Geographic Data Center 3 The Mako System 3 M 4 1 Registration amp Login T 11 Home gt New User Registration T 1 2 E E E E E T 1 3 Forgotten Expired Passwords T 6 MOMC Edi RE
55. cess path through the firewall to be configured SOURCE NETWORK The IP of the LAN device to which the traffic is addressed or simply select a network for which the rule will apply DESTINATION IP specific local IP this rule is for or you my use the or network field to select one of ADDRESS your local networks SERVICE TYPE The contextual search field will filter results as you type You may enter port numbers service descriptions or substrings to find and select results Q Service search This button is most useful for searching ranges of port addresses It creates a pop up form where you can enter a name or port to search with Clicking on the resulting links enters the link into the Service type field ACTION Select whether qualifying traffic is to be allowed out of this network or denied from being accepted by this network COMMENTS While optional this name will allow you to search by terms in this comment and is useful to know when diagnosing rule clashes B Add when finished i It isn t recommended to modify the default settings as you could reduce the security provided by having separate networks e cms 2014 T3 WWW MAKONETWORKS COM cms 2014 74 WWW MAKONETWORKS COM 8 6 1 Existing rules DESTINATION The IP of the LAN device to which the traffic is addressed SERVICE The name port listing associated to the service being processed ATTRIBUTES Three icons may be listed here indicates this rule eithe
56. ck Destination Servi Attributes Business justification Options Secure gt Logout 74 30 740 23 Web r idco o Traffic Secure LogMeln com 216 52 233 0 24 erae ME Secure LogMeln com Z 69 25 20 0 23 web 69418004 Web com aj 8 4 OUTBOUND BASIC cms 2014 68 WWW MAKONETWORKS COM 8 4 Outbound Basic By default outbound traffic is set to Allow all traffic to leave your network or may leave your computer to another computer on your network A firewall will ensure that communications are only initiated by PCs on the Mako s local network however once established these communications are bi directional 8 4 1 Add outbound rule SOURCE IP ADDRESS The IP of the LAN device to which the traffic is addressed or simply select a network for which the rule will apply DESTINATION IP The specific IP this rule is for leave bank for all IP addresses ADDRESS SERVICE TYPE contextual search field will filter results as you type You may enter port numbers service descriptions or substrings to find and select results Q Service search This button is most useful for searching ranges of port addresses It creates a pop up form where you can enter a name or port to search with Clicking on the resulting links enters the link into the Service type field ACTION Select whether qualifying traffic is to be allowed out or d
57. convenience Q DHCP leases This button creates a pop up listing the DCHP Leases created under Configure Network DHCP Leases Selecting a DHCP lease will copy it into the Internal IP Address field SERVICE TYPE Several services such as POP IMAP and web content happen over specific ports Some services use ranges of ports You may type in either a port number or a service description in this field to reserve an appropriate port for this incoming traffic Q Service search This button creates a pop up form where you can enter a name or port to search with Clicking on the resulting links enters the link into the Service type field COMMENTS While optional this name will allow you to search by terms in this comment and is useful to know when diagnosing rule clashes B Click Add when finished The page will refresh and the latest rule will be added as the last rule to be executed in the list i Tracing on this rule could result in performance degradation e cms 2014 61 WWW MAKONETWORKS COM cms 2014 62 WWW MAKONETWORKS COM 8 2 2 Existing inbound rules The forms below the entry field list the current rules grouped by LAN INTERNALIP The IP of the LAN device to which the traffic is addressed SERVICE The name port listing associated to the service being processed ATTRIBUTES Three icons may be listed here i A indicates the class of device Generic Computer Printer Payment terminal St
58. creen for a recently selected Mako gt Search B Enter a company and or name location field Click Search B Click your target Mako s radio button from this list The default selection will be the topmost Mako Advanced Search Enter your ID Your network can be searched using a Mako ID My Makos B Select a Mako s radio button The header will update Show more detail This link adds two more columns to the table Usage in MB and Current IP My Client s Makos B Selecta Client from the drop down menu B Select a Mako s radio button Following any one of the methods above you should have a selection of Makos to choose from and B Atthetop ofthe page your login location time and Mako details appear in the Header bar B The Status Info and History shortcuts also appear in the Header bar Several features will appear in the main menu ii List Filtering To filter your results by Online Offline or Awaiting Connection status categories Inthe Mako Status Summary above the list click or to filter the results by connection status Seeing a Mako s Information Window Click on the icon in the header bar OR click any individual status icon of a Mako on the right of the list or The Information Window also contains shortcut links to change various parameters within the main menu These parameters are explained in different sections of this manual i Larg
59. d DHCP Lease table will only have the Brand Model Serial Number and Purchase Date fields if PCI networks have not been defined for the LAN port ii It s a good idea to give your device a name you can readily understand and identify In the Reports section traffic breakdowns are listed by device and if the device doesn t have a defined name MAC IDs are used instead e cms 2014 41 WWW MAKONETWORKS COM Home Static Routes b Selection We recommend caution when modifying these settings Please consult the Operations Manual before i proceeding with any changes vork Gateway Retail Electronic 202 20 20 20 31 182 168 1 7 e o Add Static Route Remote Network 47 21 3023 Gateway 192 158 1 7 Route name stall Stationery mum of 32 characters CA B Le 6 7 gt STATIC ROUTES e cms 2014 42 WWW MAKONETWORKS COM gt Static Routes You may enter routes to other networks that have routers on one of your LANs Devices attempting to reach this network through the Mako will be sent an ICMP redirect message which advertises the correct gateway to use Devices dishonoring or ignoring ICMP redirects may require static routes for access Normally this is configured by your reseller and changes shouldn t be necessary CURRENTLY Lists all currently installed static routes The routes can be deleted or edited INSTALLED STATIC ROUTES Add Static Route REMOTE NETWORK Enter the IP address an
60. d reach a PCI DSS compliant state This LAM 7 152 15120 pc OSS Tris LAM 1 17 168 104 rare 182 108 1 4 Priama kireb Eben az 7 112 11342 198 pas Elsen TEX 1509 154 38 113 1320 200164278 13 32 TPE Cornie eri PCI DSS Template Wizard complete e cms 2014 88 WWW MAKONETWORKS COM Step 5 Pre Approved Content Providers The default condition after the PCI DSS template is applied is not to receive any traffic at all from external sources However critical essential software services provided by third parties must remain available to get security updates and access Pre Approved Content PAC are common legitimate secure sources of essential services for operation B Click an arrow on an appropriate PAC to move it from Available to Selected or the reverse Click O to inspect a PAC s contents i Step 6 Network Device Registration PCI DSS Requirement 2 4 is the maintenance of an inventory system detailing the components of the PCI DSS network Registering your hardware on this page creates that diagram for you The diagram itself is partially interactive you may delete devices with a corresponding x button or hover over a device to obtain its details Clicking on a local device s icon title Printer etc will populate the lower Add Device section to modify its details Add New Device NA
61. d subnet mask here You can open the Network Helper window by clicking GATEWAY Enter the appropriate gateway address here Click on the DHCP Lookup Q to list devices by their DHCP leases on your network ROUTE NAME Enter a user defined name for this route max 32 characters B Add when finished ecms 2014 43 WWW MAKONETWORKS COM cms 2014 44 WWW MAKONETWORKS COM 7 Configure gt VPN A Virtual Private Network is a secure peer to peer network that allows private data transmission between Makos and or third party devices VPN Networks are composed of direct secure connections to other devices called tunnels Mako appliances have three types of VPN tunnels available Mako to Mako Remote Access and Third Party Device IPSec vs PPTP Overview The Mako System permits two types of Remote VPN connection IPSec and PPTP IPSec is more complicated to set up and generally requires additional software on the client but is very secure IPSec uses a Pre Shared Key as well as your username and password to connect and may require some third party software depending on your operating system PPTP uses a username password combination and should work with native software in your operating system PPTP is less secure but easier to setup Both VPN types are encrypted For security reasons the PPTP option is disabled for Makos that have licensed the PCI DSS add on and ii user accounts able to view Mako Reports These users must crea
62. data packets As VLANs share a physical LAN this ID ensures mixed data packets go to the right devices OPTION This section lists the VLANs in scope for your system Deletes the VLAN Edit options for this VLAN A new window appears New VLAN Configuration Setting up a VLAN is nearly identical to setting up a physical LAN Address Subnet Masks Gateways DHCP WINS DNS VLAN Trunk with the addition of a VLAN ID The VLAN ID is a number from 0 to 4095 iii The VLAN ID is unique across all VLANs VLANs may share the same VLAN ID even if each VLAN is configured for different subnets iv VLANID Enter a unique ID for the new VLAN TRUNK PORTS If a VLAN Trunk is configured enter your port info here m Add New VLAN when finished i The Port Setup page is only visible if your Mako model has more than 1 port available for configuration ii Merging separating or rearranging LAN ports will remove the settings for each LAN included in the change i For ease of reference many use the IP address of the VLAN as the ID so if the VLAN s IP Address is 192 168 1 123 then the VLAN ID is 123 iv This means the theoretical maximum number of VLANs a Mako device can handle is 4096 though in practice few Makos use more than about 20 e cms 2014 35 WWW MAKONETWORKS COM Wireless Home Selection gt Reports proceeding with any changes Configure Bridged Wireless LANs a Location Network No existing bridged
63. ding Manage Images b User Sales Help Docs Dashboard Fan Speed Alert Faikwer Alerts WPH Up Abert Licence Alerts Dynamic ONS Alerts PCI 55 Template Waning alert PCI 055 Template Restored alert PCI 055 Template Service alert PCI D55 Template Service Disabled alert Unauthorised Device Detected alert Calluar Usage alert 12 5 2 gt EMAIL SETTINGS ALERT NOTIFICATION SETTINGS e cms 2014 104 Palicy for Exarrple Company Default Disable Default Disable Default Disable Default Disable Default Disable dB dE RO RO d Policy for Example Company Customers Hourly d Hourly Daily 8 Daily Daily Default Disable Default Disable Default Disable Default Disable Default Disable z Delauh Disable 4 Default Disable Defauh Disable Defaul Disable Disable Default Disable Default Disable Default Disable Default Disable WWW MAKONETWORKS COM gt Custom Settings gt Email Settings Email Settings affects which reports are sent to subscribing users and how often The top section deals with general reports and who should receive them The lower section deals with Alerts and allows you to prioritize and schedule them as you wish EMAIL SETTINGS FOR Select the report type REPORT ACTION Set the Allow or De
64. e congestion in larger LANs where a switch which directs the traffic would be E d more applicable im m IPsec An standard protocol for establishing secure virtual private networks VPNs Over IP networks ICMP Internet Control Message Protocol An integral part of the Internet Protocol suite that handles error and control messages Specifically routers and hosts use ICMP to send reports of problems about datagrams back to the original source that sent the datagram ICMP also includes an echo request reply used to test whether a destination is reachable and responding IP The Internet Protocol IP is the method or protocol by which data is sent from one computer to another on the Internet Each computer known as a host on the Internet has at least one IP address that uniquely identifies it from all other computers on the Internet When you send or receive data for example an e mail note or a Web page the message gets divided into chunks called packets Each of these packets contains both the sender s Internet address and the receiver s address Any packet is sent first to a gateway computer that understands a small part of the Internet The gateway computer reads the destination address and forwards the packet to an adjacent gateway that in turn reads the destination address and so forth across the Internet until one gateway recognises the packet as Page 132 glossary belonging to a computer within its immediate
65. e sections of the CMS are inoperable if you don t have an appliance selected ii In your use of the Mako CMS you ll ind other ways to select a Mako Always remember The Mako you are working with is listed in the Header bar of each page e cms 2014 11 WWW MAKONETWORKS COM Home LAN 2 We recommend caution when modifying these settings Please consult the Operations Manual before gt Selection proceeding with any changes gt Reports LAN 2 Network Configuration Configure em BE _ Location Allow Ping allow Deny _ gt Internet Ethernet IP Address 192 168 3 254 t Network Subnet Mask 455 255 255 0 NN NAT MakoScope Webserver Enable MakoScope Webserver DHCP 108 Relay DHCP Lease Pool Start IP Inclusive DHCP Lease Pool End IP Inclusive Static Routes WINS Server IP Optional amp b Firewall Secondary Internal DNS Server b Services 7 days Access DHCP TTL o ETE 1 2345674310 MELIA 26261222 2222222 1 234 38 Deployment Mur Coe Management rs Included b Sales Ports Included Help Dacs VLAN Trunk Useasa VLAN Trunk All VLANs will use this port Dashboard Save Wy Feedback DHCP Attributes Logout Type Value Option 3 5 ADDRESS SUBNET MASKS GATEWAYS DHCP WINS DNS VLAN TRUNK cms 2014 12 WWW MAKONETWORKS COM Configure An IP Address is simply an identifier for a device or digital
66. ecommend caution when modifying these settings Please read all the Caution messages carefully and Configure consult the Operations Manual before proceeding with any changes Location _ am ley 1 Internet eee 50022 aco gt Network gt VPN Mako ID MAKO ID HERE 7316 13511 Firewall gt Services Caution Before changing hardware models please unplug the old Mako update the Mako ID and Hardware b Access profile using the above form then plug the new Mako in Deplo nt Caution Changing the hardware configuration will erase your existing settings The only exception is Mie Addo 2 where both configurations have the same WAN interface type E g Both are ADSL both are Ethernet or both are In this case only the LAN ports and Mako Failover settings are changed Caution The Mako will be rendered inoperable if the selection you choose here does not match its physical Hardware configuration This may result in a significant delay in service enablement gt Management The Mako may restart shortly after this update to download new software packages Sales Please re enter your password d Dashboard Update Confusion a Foodharl 11 2 gt HARDWARE e cms 2014 96 WWW MAKONETWORKS COM ADVANCED SETTINGS DELETE MAKO Makoscope Webserver This master switch is currently disabled as it s present for each LAN under Configure LAN 1 LAN x Trace Logging This
67. efer to the Mako Guardian manual for details on using this add on e cms 2014 91 WWW MAKONETWORKS COM di Home Selection gt Reports Configure Location b Internet Network b VPN gt Firewall Services Access Access E NON I i a Ema Deployment 10 1 gt ACCESS _ Access Control user access to this Mako VPN access is configured in the VPN section qu Please press Save once you have finished configuring these settings Give Control to Users Global Users Jen Erick jen erick Configure Client Restricted Users Patricia Paprika patriciap Reports Client 4i Home Email Settings Selection You can customise email settings such as the email format and recipients for this Mako You can also change the email settings for Example Campany Reports Email Settings for Authentication Failure Alert Configure Location Recipient Emall Address b Internet jen Erick davehgimakonetworks com b Network Patricia Paprika daveh Bmakonetworks com VPN 2 Don t send Authentication Failure Alert emails b Firewall Use Default Settings b Services 10 2 gt EMAIL SETTINGS e cms 2014 92 WWW MAKONETWORKS COM 10 Configure gt Access gt Access The Access page displays a list of users that have VPN access to this Mako m Check the names in the appropriate sections to give these
68. efore beginning PCI DSS Activation it s a good idea to get basic information about your network hardware ahead of time printer and computer makes models and serial numbers related hardware IP Addresses Activation PCI DSS Template Wizard This begins the 7 step process of making one of your Mako s LANs PCI DSS compliant Step 1 Terms amp Conditions B Read the terms and when ready check I agree to the above terms and conditions Step 2 LAN Selection B Usethe drop down box to select the LAN to be designated PCI DSS compliant Step 3 Payment Card Brands B Checkthe card brands this network accepts payments from Step 4 Banks Payment Gateways Qualified Security Assessor B Select a bank with which you process payments Click Add after each bank you choose to add B Select a payment gateway with which you process payments Click Add after each gateway you choose to add B Select your Qualified Security Assessor s Click Add i i Clicking Add in any section does not add the entire page s selections Each detail must be added separately e cms 2014 87 WWW MAKONETWORKS COM hh PCI 055 Template Setup Wizard Step 5 e Yelegi Hiit Dru Bu Lente DERI erii pe PCI 055 Template Setup Wizard Step 6 Gee O44 Le ES Preh ir ei 4 deep je HS her Ww Qr m
69. en be sent an email asking you to confirm the VPN details after which the VPN will be created Reports Configure Send VPN Invitation Mako Network b Network ommani Jein my network days Send Invitation Accept Invitation 1 6 gt TO MAKO gt INVITATION gt SEND INVITATION e cms 2014 52 Recipient Email a demogptfakeisp com WWW MAKONETWORKS COM gt Mako to Mako gt Invitation gt Send Invitation If you wish to have a Mako to Mako VPN between your Mako and a Mako that belongs to another company you can do so with Mako VPN Invitations To create a VPN between a Mako you administer and one you cannot you need to know the email address of the other Mako s administrator Send VPN Invitation NETWORK TRAFFIC DIRECTION RECIPIENT EMAIL COMMENTS EXPIRY DATE REQUIRE CONFIRMATION Name of the Left Peer LAN over which this VPN is intended to operate The Destination PCs see those connected to your Home Mako but not the reverse Your Home Mako PCs can see the Destination PCs and vice versa The PCs see those connected to your Destination Mako but not the reverse The Email address of the Right Peer device s administrator A message about the intention and requirements surrounding the invitation 1000 character limit Number of days from sending for which the invitation is valid This adds an extra layer of sec
70. enied from being sent COMMENTS While optional this name will allow you to search by terms in this comment and is useful to know when diagnosing rule clashes 8 4 2 Existing rules LAN LAN RANGE DESTINATION The IP of the LAN device to which the traffic is addressed SERVICE The name port listing associated to the service being processed ATTRIBUTES Three icons be listed here indicates this rule either allows or denies outgoing traffic indicates if the rule was created in the Advanced section 5 indicates the rule is being trace logged Trace Logging COMMENTS Additional description of the rule OPTIONS Allows you to edit the outbound rule Q Allows you to delete the outbound rule AM Allows you to promote the outbound rule The ordering of firewall rules is important as they re applied sequentially e cms 2014 69 WWW MAKONETWORKS COM Home Outbound Basic IEEE k Selection Reports Left blank the default rules will be selected Default rules allow all traffic to leave your network F Configure Rules are implemented from top to bottom by the Firewall Location Traffic is allowed w Traffic is denied Internet The rule is ineffective gt Ne t ork Tracing firewall connections 7 gt Tracing on this rule could result in performance degradation gt VPN Firewall Add outbound rule Source IP address 19216820 fat Network mask Outbound PENN
71. ention can be simply addressed online The types of things that a business will be alerted to are Extraordinary usage Worms Broadband data usage Broadband traffic limit reached Licence expiry Dynamic DNS activity Mako temperature CPE The Mako appliance may also be referred to as the Customer Premise Equipment CPE DHCP Dynamic Host Configuration Protocol This system allows IP addresses in a network to be assigned automatically on machine power up The IP address may change from one network session to the next DMZ Demiliterized Zone A term taken from the armed forces a DMZ in network context is a separate network zone that is intended to provide limited external access to internal services without exposing the core network to risk from attack For example if you have a local publicly accessible web server it should be placed in a DVZ rather than residing on the office network DNS Domain Name Service This service resolves host names to IP addresses A DNS service provides your network a fixed address on the Internet without the need for a static IP address Once you have an account with either of our 2 support Dynamic DNS providers they will give you a domain name The Mako will then update the provider with its current public IP address so the domain name references the correct address This way the domain name remains static and has the IP address it references updated automatically by the Mako System Page
72. er this might not be the same as your primary provider PROVIDER PLAN Your cellular plan type SIM CARD PIN SIM Enter the SIM card details This is optional since not all SIM cards are secured this way CARD PIN AGAIN Re type your SIM PIN manually as an incorrect copy paste will not reveal if you ve made a mistake in entering it the first time Note These fields are not a facility for assigning a PIN to your SIM this can be configured on most mobile phones ACCESS POINT NAME This should already be populated from the ISP selection This can be changed if APN instructed by your cellular provider B Save or Save and Setup Alerts when finished Werecommend testing this failover ability occasionally outside of your business hours e cms 2014 27 WWW MAKONETWORKS COM t Home Selection Reports Configure PIE gt Firewall gt Deployment Management Sales Help Docs F Dashboard 5 8 gt ALERTS e cms 2014 _ Alerts You can configure various alerts and thresholds for the Mako The Warning and Absolute Thresholds are configured in the Internet section Emails are sent when an alert is triggered or a threshold reached You can configure who receives these alerts for this Mako in the Mako Email Settings section You can also configure who receives these alerts across the company in the Company Email Settings section Extraordinary Usage Alerts Alert when aver 200 a of average daily us
73. er back up address here QoS Basic Quality of Service QoS allows you to prioritize different types of Internet traffic and specify minimum outbound bandwidth allocations QoS can be used to improve the quality of such services as VOIP traffic by ensuring there is always bandwidth reserved for it and that it has priority over less demanding services such as web browsing The Mako default setting is recommended for most users This setting allocates bandwidth reservations to the most common Internet applications and traffic types The VoIP Enhanced setting guarantees VoIP traffic approximately 33 of your upstream bandwidth Use this setting if you require enhanced VoIP quality and reliability B Select a QoS Profile setting OK when finished i Your reseller neither endorses nor guarantees the services provided by either of these parties We provide the Dynamic DNS service as a convenience to the users of its products e cms 2014 83 WWW MAKONETWORKS COM b Selection Basic Beene ss b Reports We recommend caution when modifying these settings Please consult the Operations Manual before proceeding with any changes Servos IP Address i Remove Service Bancwkith UDP ALL 1 paag H 323 Call Setup 1 RIP Protocol Any 1 e Databeam T 120 UOP 1503 1 e Databeam T 120 TCP 1503 Any 1 e Audio Call Control Any 2 o Any e TLS Any
74. ername Change Username when finished e cms 2014 109 WWW MAKONETWORKS COM Events Sales Help Docs 13 4 gt EVENTS e cms 2014 Events Date 29 August 2014 11 23 42 AM 29 August 2014 11 22 37 29 August 2014 11 01 27 29 August 2014 10 48 37 AM 29 August 2014 10 48 31 AM 29 August 2014 10 48 22 AM 29 August 2014 10 47 43 AM 29 August 2014 10 31 42 AM 29 August 2014 10 31 42 29 August 2014 10 31 38 AM 29 August 2014 10 31 27 AM 29 August 2014 10 31 22 AM 29 August 2014 10 10 15 AM 29 August 2014 09 55 01 AM 29 August 2014 09 54 52 AM 28 August 2014 03 13 00 PM 28 August 2014 02 49 23 PM 28 August 2014 02 49 15 PM 28 August 2014 01 49 71 PM 28 August 2014 01 33 57 Event Type Awdit Logs Viewed Logs Viewed Audit Logs Viewed Selected Login Successful Login Fadure Log cff Audit Logs Viewed Audit Logs Viewed Audit Logs Viewed Selected Login Successful Lag off Mato Selected Login Successful Log ctf Selected Login Successful Lag off Mako Selected 110 WWW MAKONETWORKS COM Companies This lists the companies to which the user account is affiliated This button leads to a search field to find a new company the selected user may access OPTION deletes access to this company for the selected user gt Events A log of changes that have been made to your Company is available here B Setthe number of events yo
75. es allow no incoming traffic to ensure maximum network security Rules are implemented from top to bottom by the Firewall Tracing on this rule could result in performance degradation This rule has been created in the Advanced rules page Go to the Advanced page to see the full rule Add Inbound rule Internal IP Q DHCP leases address LAN 1 192 168 1 24 LAN 2 192 168 3 0 24 Select service type Service PE Service search If the service you require is not listed pleate e mail us at supportiamakonetworks com Payment Card Environment PCI D55 Template Applied Existing inbound rules LAN 1 192 168 1 0 24 internal iP Service Attributes Comments Business Justification Options M inbound rules found for this network Existing inbound rules LAN 2 192 168 3 0 24 Internal Service Attributes Comments Business justification Options 192 168 3 3 Secure Web Traffic Web Only n a se oO Firewall refresh 60 WWW MAKONETWORKS COM gt Inbound Basic This is where firewall rules for incoming traffic to the Mako s LAN are set By default the Mako is set to Deny All Access initiated by hosts from the Internet i Add Inbound Rule INTERNALIP The Internal IP Address to which the rule will be applied Often this will be the address of ADDRESS your Mako Below the field is are the Mako s LANs for
76. ew chart 107 9 29 035ep All WANs 85 3 MB 22 6 MB ety Wi View chart 16 1 gt MAKO USAGE e cms 2014 118 WWW MAKONETWORKS COM 16 Reports gt Usage The usage suite of tools creates informative graphs and information breakdowns on the traffic being managed by the Mako Usage reports have a graph in the top section and the same information in tabular form in the lower section Mako Usage The Mako Usage report gives an interactive overview of the traffic sent and received over the network B It displays basic bar graph stats against daily traffic Daily traffic is measured by the left scale of graph B Several horizontal lines mark this Mako s warning threshold the ISP Plan s monthly allocated free usage amount the monthly warning threshold percentage of your monthly allocated traffic and a line graph tracking cumulative traffic use over the period as well as a trend line Monthly traffic is measured by the right scale of graph B Hovering the mouse over the graph reveals the day being queried and a magnified view of daily stats B Buttons above the main graph allow you to select between showing data for the Primary WAN Secondary WAN or both as well as the time period to display B Below the graph is a collapsible tabular view of the same information Operating the Usage Graph You may drill down to finer detail of the Mako s usage by clicking on the appropriate daypart or hourpart of the graph Depending on the drill
77. gging is ON While optional this name will allow you to search by terms in this comment and is useful to know when diagnosing rule clashes 4 Allows you to edit the inbound rule Q Allows you to delete the inbound rule A Allows you to promote the inbound rule The ordering of firewall rules is important as they re applied sequentially 61 WWW MAKONETWORKS COM b Reports Left blank the default rules will be selected Default rules allow all traffic to leave your network Configure Rules are implemented from top to bottom by the Firewall Location Traffic is allowed TUUS D Traffic is denied Internet The rule is ineffective Tum Tracing firewall connections Network Je Tracing on this rule could result in performance degradation VPN This rule has been created in the Advanced rules page Go to the Advanced page to see the full rule Add outbound rule IP addr or select a network LAN 2 t Outbound LAN 1 192 188 1 0 24 LAN 2 292 158 3 0 24 Destination IP 202 20 20 20 address Leave blank for al POP3Mail 110 2 ServicetyPe Service search f the service you require is not listed please e mail us at supporti makxonetworks com gt 55 Action Blueprints Maximum of 32 characters Sales Help Dacs Payment Card Environment PCI 055 Template Applied dp Dashboard Existing rules LAN 1 192 168 1 0 24 Feedba
78. go back to them if the new settings don t work LAN Network Configuration You re able to rename each LAN on your system and this name will be reflected in the left menu navigation of the CMS We suggest you choose a name more meaningful to you eg LAN 2 Public if necessary We have a number of Help tips throughout the CMS to assist you through this section i NAME Rename your network to something more meaningful to you such as Secure Network Office Network DMZ etc ALLOW PING Allow lets the Mako respond to ping traffic on the LAN Ping is used to test the reachability of a host using Internet Control Message Protocol ICMP The default is Deny and should only be enabled when troubleshooting For common settings Address Subnet Masks Gateways DHCP WINS DNS VLAN Trunk Configuration Dependent Options Depending on the Mako being configured and your reseller or administrator s settings other options will be available to you on this page PORTSINCLUDED Displays an illustration of the rear ports of the selected Mako and highlights the selected port in red Click Ports Included to configure the LAN s available ports VLAN TRUNK VLANS AVLAN Trunk is a port that handles traffic for all configured VLANs VLAN Traffic going INCLUDED VLAN ID across the Trunk is tagged with the 802 10 VLAN ID in the Ethernet frame If one or more VLANS already exist they will be link listed under VLANs Included Links w
79. h B Enter a Company name here to list the Makos you can administer Search when finished New Company If you have appropriate access this page provides all necessary fields for creating a company and at least one Mako you can assign to it B Gothrough the page and fill in the necessary details ii B Descriptions of the fields in the Add Mako form may be found here Add Mako Add or Add and Configure when finished i When you enter the Management section the Header bar information will change to reflect company information rather than Mako specific information ii All asterisked fields are necessary for company creation e cms 2014 99 WWW MAKONETWORKS COM fi Home Selection Reports b Configure Management Home Add Mako k User b Sales Help Docs 12 4 2 ADD MAKO e cms 2014 Mako Click Acid or Add and Configure to save the Mako Company Create Mako for Example Company 0 Mako Configuration Mako e g HQ Server Room Albany etc re acu 7 eee Mako Model Mako 6500 2 21 wil Mako Template Mako Default Enter Mako ID later cun e 22 Enter ID now Enter Licence later ac _ Enter Licence now Location Details Give Control to Users User Access Allow Global Users len Erick ien erick Confiaure Client 100 WWW MAKONETWORKS COM gt Manage Company name This section
80. h it originated from a trusted source To resolve this problem source routing is disabled by your firewall FTP File Transfer Protocol This is a service for bulk data transfer over the Internet Gateway A gateway is a network point that acts as an entrance to another network On the Internet a node or stopping point can be either a gateway node or a host end point node Both the computers of Internet users and the computers that serve pages to users are host nodes The computers that control traffic within your company s network or at your local Internet service provider ISP are gateway nodes GRE Tunnel Generic Routing Ecapsulation Tunnel A secure way for IP traffic to be carried through a network typically used for VPN connections HTML Hyper Text Markup Language A standard that defines how to format text graphics etc on a web page for display on a Browser HTTP Hyper Text Transfer Protocol The service which transfers HTML formatted web pages to a Browser Hub In general a hub is the central part of a wheel where the spokes come together In data communications a hub is a place of convergence where data arrives from one more directions and is forwarded out in all directions along all the spokes e 5 5 td This extends the connectivity of an Ethernet LAN local area network to provide for additional computer connections This concept is fine in smaller LANs but may m 22 RD caus
81. ich data is for this service is active i Please ensure you have a large upstream capacity before exceeding 10 bins e cms 2014 85 WWW MAKONETWORKS COM hen Erick 25 August 2014 09 56 AM History Y Settings apply Ehe template to a network of your choke nerworis on frat Maire appliance hane had Che OSS Templace applied Begin tha 055 po 9 6 gt PCI DSS PCI 055 Template Setup Wizard Step 1 Eri Female eee Se Be ing Lira gris Faj PEI GNG Musae Dirt Pa Lan id acsi re Marci ada m Parar 2 nimm arc morgan Mie Fini dae in Ly a 4 OO gend B4 P D tke 8 eee ere be bx rere pania rcl LEA pc gl zo a a ORE E Tre Varr Kor ems nq Pega ccm pines mc race eo at arva ponas ini rwn ncn be ond aer PE ee T Wig ane asd tS ur Lakip Far leoi hut s abore bh cese eh Bee W ds pared iium el dm cibum Ld i JI D db JL a M ASI ld lr LLL EET MSIE LEE Li d LL AXE LIED I gu Mg E cu TEIL E Tu cea rea
82. ields B Enter appropriate information in the fields B Press Load or the Image link to take you to the Manage Images page Save when finished Manage Images This page allows you to load logos for report and branding uses throughout the site B Click the Browse button and navigate your way to your locally stored logo B Upload Logo when finished e cms 2014 107 WWW MAKONETWORKS COM Access Control gt Selection Jen Erick Access for Example Company b Reports Type of User Configure Client Configure Control aver Example Company Management Actions for Jen Erick k Company User Suspend Jen Erick Suspend Delete User Delete User Change Username jen erick ChangeUsername Companies Access Control Demo Reseller e Example Company o 13 3 gt MANAGE USER e cms 2014 108 WWW MAKONETWORKS COM 13 Management User gt Search The User section collates features similar to company specific features detailed earlier B Select a Company name here to list the users you can administer The button allows you to enter free text if you have a very long list of customers Clicking the Q icon will allow you to enter a Company name within which to search for users B Search when finished A list of users under that company will appear gt New User This page allows you to add new users to this company To add VPN users Configure gt VPN gt Re
83. ill take you to the VLAN Setup page should you need to re configure them Save when finished B Enter the appropriate details in the rest of the page Address Subnet Masks Gateways DHCP WINS DNS VLAN Trunk Other considerations Please take careful note of all caution messages These messages will vary depending on the situation You need to be aware of these messages and amend the situation if possible i When making changes to any of these configuration options click Save to update the details There are no save prompts when leaving this page and all unsaved changes will be lost e cms 2014 33 WWW MAKONETWORKS COM 4i Home Port Setup The 6500 42 is designed to operate as 1 2 port switch or up to 2 separate networks The default Selection configuration is 2 separate networks b Reports Configure how you would like your networks distributed across the various ports We recommend caution when modifying these settings Please consult the Operations Manual before ding with Configure hans ifying Ing u per proceeding with any Port Setup To gt VPN mm 6 2 PORT SETUP Home VLAN Setup All VLANs in this section are automatically usable on the VLAN Trunk Ports LAN 1 has gt Selection been designated a VLAN Trunk any ports used by LAN 1 are also VLAN Trunk ports b Reports Configure We recommend caution when modifying these settings Please consult
84. in the MAKO NETWORKS LTD product does not exist or was caused by end user or any third person s misuse neglect improper installation or testing unauthorized attempts to repair or any other cause beyond the range of intended user or by accident fire or other hazard 4 4 MAKO NETWORKS LTD shall not be liable under any warranty under this Agreement with respect to any MAKO NETWORKS LTD product that is not returned in its original shipping container or a functionally equivalent container 4 5 If MAKO NETWORKS LTD testing and examination does not disclose a defect warranted under this Agreement MAKO NETWORKS LTD shall so advise Purchaser and dispose of such MAKO NETWORKS LTD product in accordance with Purchaser s instructions on behalf of end user and at Purchaser s cost 2014 Mako Networks Limited Some Rights Reserved http creativecommons org licenses by nc sa 3 0 The Mako logo is a registered trademark of Mako Networks Limited Other product and company names mentioned herein can be trademarks and or registered trademarks of their respective companies Information in this document is subject to change without notice and does not represent a commitment on the part of Mako Networks Limited This document should be read in conjunction with the Mako Networks Terms and Conditions available from the Mako Networks website http www makonetworks com Mako Networks its parent or associate companies may have patents patent ap
85. ing on the Mako s external address B Use Default when finished i If your ISP doesn t provide you with multiple IP addresses this page won t be available SP Plan Request e cms 2014 31 WWW MAKONETWORKS COM 4 LAN 2 gt Selection recommend caution when modifying these settings Please consult the Operations Manual before rises proceeding with amy changes gt Reports LAN 2 Network Configuration z Configure Allaw Ping O Allow Deny Ethernet Address 192 168 3 254 Subnet Mask 255 255 255 0 MakoScope Webserver o Enable MakoScope Webserver DHCP amp On Relay DHCP Lease Pool Start IP Inclusive DHCP Lease Pool End IP Inclusive WINS Server Optional Primary internal DNS Server Secondary Internal ONS Server DHCP TTL a H 111851111 11 EL L345238587B Y 10 12 lI L3 F4 15 1b 17 z H PECE ia Ports Included VLAN Trunk Useasa VLAN Trunk All VLANs will use this part Save 9 Logout silat eene Tre 1 9 Add 6 1 gt LAN N e cms 2014 32 WWW MAKONETWORKS COM 6 Configure gt Network gt LAN n Each Mako will have 2 or more physical LANs to configure so there will be the requisite number of LAN pages available Your network is pre configured by your reseller therefore changes shouldn t be necessary We recommend keeping a record of the existing settings so you can
86. is allowed Traffic is denied The rule is ineffective Tracing firewall connections do Tracing on this rule could result in performance degradation This rule has been created in the Advanced rules page Go to the Advanced page to see the full rule Source network LANZ Destination IP network LAN1 FTP over SSL FTPS 989 a Sarva typa Q Service search if the service you require not Isted please e mail us at supportimakonetworks com Action Allow Comments Web Accounts Destination Service Attributes Comments FTP over SSL e licht Existing rules LAN 2 192 168 3 0 24 Destination Service Attributes Com ments Options rules found for LAN 2 T2 WWW MAKONETWORKS COM gt Intranet Basic The Intranet pages Basic and Advanced are rules for traffic within a private network and treat Inbound and Outbound traffic as the same In terms of function the Intranet Basic page differs from Inbound and Outbound Basic pages only in the addition of the Source Network and or network fields There are a few occasions when an Internet based host needs to initiate communications with a PC on the office network A common example is when a mail server is located in the office network inside the firewall It s often necessary for the mail server to receive incoming connections from mail hosts the Internet and this requires an ac
87. ko Guardian Warranty MakoMail Dashboard Mako Failover Mako Tier One Support I Feedback PCI oss e 05 Bundle Logout Licence life cycle Licences awaiting Activation PCI DSS 12 months e Mako Guardian 3 years e You cannot add extra Mako Service licences until the Mako comes online You can stil add an extended warranty 11 1 gt DEPLOYMENT e cms 2014 94 WWW MAKONETWORKS COM 11 Configure gt Deployment gt Deployment Deployment is the process of installing your Mako for the first time and getting it connected to the CMS Often deployment refers to activating a number of Makos at the same time MAKO ID USB KEY DOWNLOAD ADD LICENSE LICENSE SUMMARY LICENSE LIFE CYCLE e cms 2014 This is the 12 character MAC address located at the back of a 6500 Series Mako or under a top level menu within the 7500 and 8000 Series concentrators When Mako connects to the Internet for the first time it s pre programmed to contact the CMS and download the latest configuration files But for push play operation on large deployments this may be impractical or you may not have a stable Internet connection for the Mako when you deploy it This function downloads the file configuration zip to a computer so you can pre configure it Copy this file to a FAT 32 formatted USB stick insert the stick into the Mako and connect the Mako to power Include latest Firmware Download This option incorpora
88. ld have static public IP addresses in order that the VPN be kept alive for any length of time i The third party device must support PSec ESP VPNs 3DES or AES 128 encryption algorithm 5 or SHA1 message digest algorithm Diffie Hillman 1024 Public Key algorithm Support for Pre Shared Key Authentication Third Party Device LOCATION A description of the device It could be a description of some kind name or some other identifying label PUBLIC IP ADDRESS device s dotted decimal address as given by its ISP NETWORK ADDRESS The device s local dotted decimal address and mask in CIDR notation B Add or Add and Create VPN when finished If you click Add and Create VPN this will take you back to the Mako to Mako VPN page and you can continue setting up the VPN The third party device will appear in Configure VPN Manage Access page VPN gt gt Delete Third Party Device B Select the device to be deleted from the VPN B Delete when finished i Mako to Mako VPNs have enhanced security by making use of Perfect Forward Secrecy This is enabled by default for third party VPNs but can be disabled e cms 2014 51 WWW MAKONETWORKS COM fi Home Send Invitation Selection You can invite another Mako to be part of a VPN with this Mako The invitation is emailed to the address rinde as you specify below and is then used to by the invitee to select what Mako they wish to link to the VPN You will th
89. lerts 29 5 8 3 29 5 8 4 Environmental 29 22 all een 31 e cms 2014 591 Add IP 31 5 9 2 Public IP Address 31 6 Configure gt Network 33 6 1 LANIN 33 611 Network Configuration 33 6 1 2 X Configuration Dependent Options 33 61 3 Other considerations 33 6 2 35 63 gt 35 6 3 Existing 35 6 3 2 New VLAN Configuration 35 6 4 gt LAN gt 37 65 gt Wireless LAN gt Advanced 39 6 6 0 1 lt 41 6 61 Adding DHCP Lease Manual Method 41 6 6 2 Adding a DHCP Lease Auto Detect Method 41 6 6 3 Edit Delete a DHCP 41 67 gt Static 43 6 11 Add Static 43 7 Configure 45 11 IPSec vs PPTP 45 7 2 Left Peer Right Peer Convention 45 1 3 gt Mako to Mako gt Manage Access
90. lover to be configured B Ensure each LAN operates over the same subnet If the refreshed page shows red backgrounds in the Connection Settings area your Makos are on different subnets Typically many choose the 192 168 x y subnet schema in this case ensure the Virtual Gateway IP x value is the same for each LAN 1 for example 1 and the same for each LAN 2 for example 2 Each subnet must be different B Only Makos of the same series and the same number of LANs may be in a Failover configuration So 7550s may be Failover pairs 8875s may be Failover pairs 6500 E to 6500 A2 may be Failover pairs but i Add New Mako and configure a new one e cms 2014 T9 WWW MAKONETWORKS COM Mako Failover Failover Advanced Settings Let Makes decide which is the best primary Mako _ Set Example Company Primary DSL as a primary Do not fail back to the preferred primary Save Mako Failover aMail 9 2 5 FAILOVER gt ADVANCED e cms 2014 80 Bast Fabia as WWW MAKONETWORKS COM the 6500 not be used with 6500 Es or 6500 A2s as the M model has four LANs while the others have two Failover Advanced While in the failover state the Primary Mako could be fixed or re establish a stable connection to the Internet If this happens you can choose how your network handles this situation 1 B LetMakos decide which is the best primary Mako If the Primary is found to be in a
91. me New Company z taburb Se Dashboard Pestal Phone Number Fax Humber Create User Te firi Name Last Mare Leer Emai Repeat Type ed Uner Control grer Create Mak Name Make Males iD Add and Configure e cms 2014 arare om Fors alumni qua ho ara an gear Lar Dr aas Demo C toac LUE Exam ry BiH epis 3 o TAE E Lined Safes of Arama 80 H oO 1355 1234 101 54 1234 san Configure Client y This compar and its i The Mais being created p HO Server Room Albany etc wake 1 gq lt uter Lrte ID new Enter Licence later 98 WWW MAKONETWORKS COM 12 Management gt Company management section focuses on managing pre existing pre configured Makos users companies VPNs and systems rather than setting up systems Once set your network administrators will manage the network through these pages i gt Home The Management section is for administering User and Company information By default your own User and Company are selected and shown in the header section This section s landing page contains links to related and regularly accessed parts of the CMS gt Searc
92. mote Access gt Add VPN User B Gothrough the page and fill in the necessary details B Type of User These user types define what type of access the user will have to the Mako System B Control over This setting defines the scope of access this user will have to the selected company and its Makos If selecting One or more Makos for Company an additional pop up will appear where you may individually select Makos for the new user to access B Add when finished Manage User Name This sub section collates the current user s information to create user specific preferences gt Information summary of physical contact info for the select user Edit allows you to edit details of the user Access Control links you to the next section ACCESS CONTROL Password and governance controls over the user You cannot change your own Access level only the Users you have created You may only grant other users access equal to or less than your own access CHANGE PASSWORD Takes you to the Change Password page SUSPEND NAME This effectively deactivates the account but doesn t delete its information This button maybe disabled if you are logged in as this user or not visible at all if you don t have permissions for this action DELETE USER Remove the user from the system This button maybe disabled if you are logged in as this user or not visible at all if you don t have permissions for this action CHANGE USERNAME Enter a new us
93. multiple sites Logging Reporting While all traffic from your Mako goes directly out onto the Internet your Mako sends traffic information securely to the CMS This analysis gives you the ability to monitor and control your Internet usage using any PC from any worldwide location Simply log onto the CMS to see how your business s broadband Internet connection is being used by whom and whether this was for personal or business use monitor where PCs on your network have been going and much more e cms 2014 127 WWW MAKONETWORKS COM cms 2014 128 WWW MAKONETWORKS COM 24 Hour Remote Control Because your Mako uses the CMS you or your designated IT Professional have 24 hour secure remote control over your connection to the Internet Via the CMS you can modify firewall rules create and disable VPNs check usage patterns and even change your networks IP Addressing Automatic Updates Mako automated software and firmware upgrades mean that new services and increased functionality are added to the platform on an ongoing basis Mako software is proactively patched and updated immediately upon authentication and availability providing unparalleled reliability and security without manual intervention You can be assured that your Mako appliance will continue to be current as long as it has a current licence Diagnostics Mako Diagnostics gives support personnel the ability to remotely resolve network and connectivity issues without the need f
94. n address from a pool of local addresses On This enables the automatic assigning of local IP addresses to connected devices Off New devices will require manual assignment of an IP address in the DHCP Leases page before it can communicate with the network When DHCP is Off DHCP lease pool WINS and DNS server options will be unavailable DHCP RELAY This disables the DHCP functionality on the Mako and pushes the capabilities to an external DHCP server to handle the DHCP lease assignment for the connected network devices A VPN connection to the external DHCP server is required The IP address of one or two remote DHCP servers must be specified in the address fields that are enabled when the relay option is selected DHCP ATTRIBUTES Defines a simple protocol for DHCP internal communication Type TFTP DOMAIN NTP Server Unless otherwise advised TFTP will suit most networks Value An alphanumeric string for tagging purposes e cms 2014 15 WWW MAKONETWORKS COM cms 2014 16 WWW MAKONETWORKS COM DHCP LEASE POOL WINS SERVER IP OPTIONAL DNS SERVERS DHCP TTL VLAN TRUNK VLANS INCLUDED e cms 2014 The Mako itself is designated as the DHCP server Start The lowest address for use End The highest address for use Defining this pool isn t mandatory and if left blank the Mako will start from the beginning of the IP range The reason for defining a pool is that you may desire some addresses to be configured by
95. ndwidth allocation across all bins adds up to 100 Services that are not allocated to a bin use the last bin by default Adding too many bins can seriously degrade performance Services that are not allocated to a bin use the last bin by default i SERVICE The Internet service protocol contained within a bin IPADDRESS The source IP address or Any on which the priority is active N Thebin number 1 is top priority REMOVE SERVICE Clicking this button removes the service from this bin Unless addressed in a later bin this service will automatically enter the lowest priority bin listed BANDWIDTH allocated bandwidth given to the bin s services REMOVEBIN Clicking this button removes this bin Unless addressed in a later bin the services the deleted bin contained will automatically enter the lowest priority bin listed Add New Bin Adds a new bin for service groupings Add Service This section allows you to add a service into an existing bin SERVICE contextual search field will filter results as you type You may enter port numbers service descriptions or substrings to find and select results Q Service search This button is most useful for searching ranges of port addresses It creates a pop up form where you can enter a name or port to search with Clicking on the resulting links enters the link into the Service type field BIN Select the bin in which this service will be contained SOURCEIP The Address from wh
96. need to be addressed for this operation Please use the following sequence Note the incoming Mako s MakolD Unless both configurations have the same WAN interface type changing the hardware configuration will erase your existing settings So to ensure settings are carried over both the outgoing and incoming Makos must be both Ethernet Makos or both DSL Makos Note the Mako 6500 M and M LTE may use Ethernet DSL LTE or dial up for a WAN but settings will still be lost if you attempt to change out a Mako 6500 2 for instance for a 6500 M Disconnect the outgoing Mako Enter the incoming Mako s MakolD Select the incoming Mako s hardware profile from the drop down menu B Connectthe incoming Mako to power and WAN The Mako will be rendered inoperable if the selected hardware profile doesn t match the incoming Mako s This may result in a significant delay in the start of service The Mako may restart shortly after this update to download new software packages e cms 2014 97 WWW MAKONETWORKS COM ar tara pi ec Tc Raporti EB eec g e Management m bia Mir aclarar Company b Sales TR b Hele oc Eee ps E ees bor gl eer E apari 12 3 gt NEW COMPANY Home New Company Selection Parent Company Company Na
97. neighbourhood or domain That gateway then forwards the packet directly to the computer whose address is specified IP Address In the most widely installed level of the Internet Protocol today IPv4 an IP address is a 32 bit number that identifies each host on the Internet When you request an HTML page or send e mail the Internet Protocol part of TCP IP includes your IP address in the message actually in each of the packets if more than one is required and sends it to the IP address that is obtained by looking up the domain name in the Uniform Resource Locator you requested or in the e mail address you re sending a note to At the other end the recipient can see the IP address of the Web page requestor or the e mail sender and can respond by sending another message using the IP address it received An IP address has 2 parts the identifier of a particular network on the Internet and an identifier of the particular device which can be a server or a workstation within that network On the Internet itself that is between the router that move packets from one point to another along the route only the network part of the address is looked at LAN A local area network is a group of computers and associated devices that share common communications line or Wireless link Typically connected devices reside in a small geographic area for example within an office building A LAN may serve as few as 2 or 3 users for example in a home or sm
98. ngles show more options are within that menu Dark triangles indicate collapsed options coloured triangles indicate revealed options B Dotted menu options indicate no sub menus are within this option Status Icons Your system uses a small set of status icons to present instruction and data consistently Help Information hover text Default Mode Warning Important 42 Edit DHCP settings Allow traffic Active Awaiting Connection Deny Traffic The Header Bar The header gives you an immediate overview of your account access history and general info The top line gives you the user access details time and company you re operating under for this session Also here is Name The name of the selected Mako Information Click this for this Mako s configuration profile The Body Section Port Widget The topmost diagram illustrates which LAN ports have been configured for use It s a quick overview of which ports are in use over what IP if Failover is enabled and to which Mako and if SIM cards are present Page Body The Body of a page either contains a list of shortcuts to pages nested in the left navigation menu or the settings interface for a page e cms 2014 9 WWW MAKONETWORKS COM Welcome Jen Erick uns 18 August 2014 03 47 History Y Mako T m Company Primary e el UT Beine rri Barra LUI Tan tru Fieve Selection Links 7 EB
99. ny permission here DON T SEND REPORT This disables the report being sent to all users NAME EMAILS Use Default Settings This button affects BOTH sections of this page If an admin has created defaults for both reports and alerts this will reset all values to those defaults gt Email Settings Alert Notification Settings Each Email type may be scheduled for an appropriate send time or have it disabled Scheduling policy applies to two audiences Those users of the selected company and those users who are customers subsidiary networks of the selected company Settings are Default Immediately Hourly Daily Weekly Monthly or Disable The Default value is assigned by a company admin Save when finished ecms 2014 105 WWW MAKONETWORKS COM Reports and Sub branding Select End of Marth Report image Hine image is supplied the image above wil appear en the PDF reports as header image Upload your brand image to the image library Select an image from the image library Email Settings Reports and Sub branding Manage Images 12 5 3 gt REPORTS AND SUB BRANDING e cms 2014 106 WWW MAKONETWORKS COM gt Reports and Sub branding This page allows you to customize the look of 4 reports Company wide Summary End of Month Sharknet IDS Report and PCI DSS Information Select the report you wish to customize You ll be presented with Header Footer End Note and an image select f
100. on amp Enable Mako Failover Reports Connection settings Configure internet service provider Unconfgured 2 Location Tz Internet If tha ISP or plan you request are notavalabis please Request new ISP Plan Secondary ISP ISP Username o xtra co nz Optional Setup ISP Password Current ISP password is nat shown You may change password by entering a new value here Sim card PIN Optional Firewall Sim card PIN again Services Access point name APN Optional b Access Deployment DNS Setalternate ONS servers hk Management umm Billing and traffic threshold levels aptional Setup alerts without saving changes gt P Sales Billing cycle start date 1 gt Help Docs Show advanced options gt gt Dashboard Save Save and Setup alerts 5 7 gt SECONDARY ISP SETUP gt CELLULAR FAILOVER e cms 2014 26 WWW MAKONETWORKS COM gt Secondary ISP Setup gt Cellular Failover This page is accessible if your Mako is LTE or 3G capable and a cellular connection is not your Primary Internet connection If your main network connection PPTP Ethernet etc is interrupted cellular capable Mako systems are able to switch to a cellular network for continued operation If cellular failover is required ensure that the Mako has an active SIM card inserted into the slot and is within your provider s coverage area i B Checkthe Enable Cellular Failover box INTERNET SERVICE Your cellular carri
101. or on site visits or technically literate users Mako Diagnostics reduces support costs by allowing the helpdesk to very quickly identify and resolve problems all the way to the Mako appliance level Optional Feature Enhancements The Mako System has facilities for incorporating optional feature enhancements such as Advanced Content Filtering Email laundering spam and virus protection New features and options are implemented when necessary through automatic updates Make sure you keep up to date by regularly logging into your CMS e cms 2014 129 WWW MAKONETWORKS COM Glossary ADSL Asymmetric Digital Subscriber Line A group of technologies used to transmit high speed broadband data across a non digital telephone circuit with the channel capacity towards the subscriber being several times greater than that from the subscriber Typical bandwidths are in megabits per second Browser A software application that displays HTML formatted text and facilitates access to websites Examples are Internet Explorer Safari and Firefox The application provides the web browsing service based on the HTTP protocol CMS The Mako Central Management System is simple to use and takes the normally complex tasks of network management and makes them easy The CMS essentially takes traffic information across your network gateway analyses it automatically fixes any issues and then reports to you what was wrong Any issues that require your interv
102. or the latest IP Address You must have an account with Dynamic ONS provider before configuring the below settings Existing Protit Last Update Create Profile Provider No ig com Visit Qos Advanced We recommend caution when modifying these settings Please consult the Operations Manual before proceeding with am changes QoS Profile Default ia VolP Enhanced Custom 82 WWW MAKONETWORKS COM Dynamic DNS Dynamic DNS providers allow you to have a domain that will always point to your Mako regardless of what IP it was assigned to by your ISP This is particularly useful for user s Makos with Dynamic IP Addresses who wish to run a server inside their network but don t want to continually check the website for the latest IP Address Dynamic DNS requires a free subscription to one of two third party Dynamic DNS providers DynDNS org or no ip com 1 Create Profile PROVIDER Select your Dynamic DNS provider USERNAME The username you registered with your Dynamic DNS provider account PASSWORD Enter the password for your Dynamic DNS provider account CONFIRM PASSWORD HOSTNAME Enter the hostname WILDCARD wildcard domain is one where all subdomains share the same set of files Enter your DYN COM wildcard here MAIL EXCHANGER Enter your mail server address here either dotted decimal format or domain suffix DYN COM BACKUP MX Enter your mail serv
103. orage Click to edit the attributes indicates if the rule was created in the Advanced section 92 indicates if the rule is being trace logged If you see this icon trace logging is COMMENTS While optional this name will allow you to search by terms in this comment and is useful to know when diagnosing rule clashes OPTIONS Allows you to edit the Inbound rule Q Allows you to delete the Inbound rule A Allows you to promote the Inbound rule The ordering of firewall rules is important as they re applied sequentially This button forces the changes to apply immediately to your Mako e cms 2014 63 WWW MAKONETWORKS COM F Tradng on this rule could result in performance degradation Add inbound rule Source address 192 168 3 0 24 Network mask Mask LAN 1 192 188 1 9 24 LAN 2 192 168 3 0 24 External service POP3Mail POP3 110 internal address 192 168 3 40 DHCP leases LAN 1 192 158 1 0 24 LAN 2 192 158 3 0 24 Memalserice O 3 Mall POP3 11101 Q Service search If the service you require is not listed please e mail us at supportimakanetworks com Trace logging Enable trace logging Mail Marien of 32 characters Payment Card Environment PCI 055 Template Applied Existing inbound rules LAN 1 192 168 1 0 24 Source Internal External service lntermal service Attributes Comments Business Noa inbound rules
104. ortant to understand that for Inbound access whether it s for general Inbound traffic from the Internet intranet or even from internal Mako to Mako traffic the rules place some responsibility for security of the network onto the target local network PC or server The firewall will permit all communications matching the access rules Other than this Inbound Outbound Intranet and VPN traffic all use near identical features in setting rules they are provided in separate pages for ease of use 1 Trace Logging Trace logging allows you to trace individual IP connections allowed and denied through the firewall This is used to help track down firewall related connection problems and is displayed in the Reports Syslog section Generally traffic doesn t need to be traced unless you are tracking down a specific rule issue Tracing will reduce the level of performance offered i Ifthe local PC or server is not itself secure then other PCs in the office network can be exposed ii Each Mako has at least two isolated LANs built in but these LANs be bridged to share networks To help keep systems as secure as possible ensure that targeted PCs on the designated LAN have the appropriate security related updates applied to their software e cms 2014 59 WWW MAKONETWORKS COM Home b Selection gt Reports Configure 8 2 gt INBOUND BASIC e cms 2014 Inbound The default rul
105. ot access Remote VPNs ii Source destination client server master slave etc are misleading terms for IPSec tunnels each device is equal in the eyes of IPSec and just because one device in a tunnel is told to send data to another that other device also has its right to reject it But even in peer to peer networks we need a way to distinguish them e cms 2014 45 WWW MAKONETWORKS COM Manage Access Selection you have more than one Mako you create a secure connection over the Internet between them E E Virtual Private Network VPNs allow your various networks to see one another Configure Mako to Mako VPNs Network Traffic Direction Primary DSL 1 2 Secondary DSL LANI oo Add VPN Manage Access Mako Network ec Network Primary DSL LAN MCI 8 O O Secondary DSL LAM 1 Add 1 3 gt TO gt MANAGE ACCESS e cms 2014 46 WWW MAKONETWORKS COM gt Mako to Mako gt Manage Access Use this page to set up VPNs between each pair of Mako protected networks The Makos have to be online and operating and each configured with a unique WAN address Mako to Mako VPNs This form lists the current list of VPNs for the Home Mako MAKO Name of the Left Peer Mako at which the VPN tunnel was created NETWORK of the Left Peer LAN over which this VPN operates TRAFFIC DIRECTION The permitted direction s traffic may be passed between these
106. pe 192 168 1 2 12 23 34 45 56 67 Printer e 132 158 1 4 99 11 88 22 77 34 Brava Payment Terminal A Note Entering the Brand Model Ser a Number r Purchase Date is required if you are adding a lease to your PCI Network Add DHCP Lease Clear Charlie Device Generic 2 Address aibbccddeeff IP Address 192 168 1 7 Brand Model Serial Number 12345678 Purchase Date 2014 08 14 Add ke Ram T 40 WWW MAKONETWORKS COM gt DHCP Leases A DHCP Lease in your local network is an address reserved for a specific device It may be inside or outside your DHCP Lease Pool as defined in the Configure gt Network gt LAN pages Address Subnet Masks Gateways DHCP WINS DNS VLAN Trunk Adding a DHCP Lease Manual Method B Enter all the details in the lower table Add when finished On refresh the entry will appear the table above as a static IP address 1 Adding a DHCP Lease Auto Detect Method B Plug the Mako into the network port and power it up The Mako system will automatically identify this device and allocate the next available IP address to it In the Name column it will be referred to as Allocated by system ii B Click the 3 Configure the necessary settings Save when finished Edit Delete a DHCP lease B Click the appropriate icon to change or delete the lease B Save when finished i The Mako Ad
107. plications trademarks copyrights or other intellectual property rights covering subject matter in this document Except as expressly provided in any written licence agreement from Mako Networks its parent or associate companies the furnishing of this document does not give you any rights or licence to these patents trademarks copyrights or other intellectual property Page 136 e Warranty Software Support support makonetworks com k Web site M 0 www makonetworks com NETWORKS
108. r allows or denies outgoing traffic indicates if the rule was created in the Advanced section 92 indicates the rule is being trace logged Trace Logging COMMENTS Additional description of the rule OPTIONS Allows you to edit the outbound rule Q Allows you to delete the outbound rule AM Allows you to promote the outbound rule The ordering of firewall rules is important as they re applied sequentially If your ISP provides you with multiple public IP addresses you may specify a public IP address that the inbound rule refers to This is useful if you want to have multiple rules to the same port on different internal PCs I 8 6 2 VPN Specifics Before you can add rules to a Virtual Private Network firewall you must create the VPN in the separate VPN Section VPNs have a specific name and traffic direction i If your ISP doesn t provide you with multiple public IP addresses you will not see the Target IP address drop down This is likely to be the case for most ISPs e cms 2014 T5 WWW MAKONETWORKS COM Mako Failover tos Any VPNs on the Failover will be removed and replaced by the configuration of the Primary Mako when you set up Mako Failover See act as failover for rhis Mako Born tnis and the Fallever Mako sheuld to be canfiguned their LAN netaan are the Failover Configuration MODEL 500 Failover Handler Set
109. r their link to your office network e cms 2014 95 WWW MAKONETWORKS COM Add VPN User Selection Secure access to the network behind your Mako can be granted to users directly connected to the Internet This service is useful to people wanting access to the office network from home or overseas on an b Reports ad hoc basis The remote computers require additional VPN software Please consult the Operations Manual for setup instructions afin Configure User information Location First Name Gavin Last Name Ginger Usemame gavin ginger vpn Email gavin ginger amp fakeisp com Repeat Email gavin gingergfakeisp com Add VPN User Add 7 9 REMOTE ACCESS gt ADD VPN USER f Home PPTP Settings b Selection Manage users PPTP Access in the Manage Access tab Reports PPTP Configuration on Of np Range Start 192 168 3 10 Dynamic P Range End 192 168 3 50 WINS Server Optional Save 1 10 gt REMOTE ACCESS gt PPTP SETTINGS e cms 2014 56 WWW MAKONETWORKS COM Remote Access gt Add VPN User This page creates basic user accounts for a secure private network Fill in the details presented on page All details are mandatory B Add when you ve finished i Usernames will automatically have the vpn extension appended to identify them as a VPN user and not an administrator You may add any number of VPN user accounts to your Mako
110. rmally cellular has been enabled a second Extraordinarily Usage Alert may be configured WORM DETECTION Aggressive Moderate Lenient Threshold levels relate to the number of connections THRESHOLD detected per 10 minute period The scores for Aggressive Moderate and Lenient are 1000 1800 and 3000 connections respectively More intense threshold levels may impact on your Mako s connection speeds PORTSCAN Aggressive Moderate Lenient DETECTION THRESHOLD ALERT WHEN Set your upper level operating temperature TEMPERATURE OVER FAN SPEED ALERT High capacity models contain an internal fan Check if internal cooling fans require monitoring B Save when finished e cms 2014 29 WWW MAKONETWORKS COM e cms 2014 30 WWW MAKONETWORKS COM gt IP Range This page is available if the ISP Plan allows your Mako to allocate ranges of IPs over your Mako It allows you to review your Public IP address settings if your ISP provides you with more than one The information on this window will be set by your reseller and in most cases will not require modification 1 EXISTING IP RANGES This table lists the current IP ranges for this Mako Add IP Range PUBLIC IP ADDRESS Enter a new range here or click Single IP Mask for a single address B Add when finished Public IP Address PUBLIC IP ADDRESS Defines the address to use when performing NAT operations from LAN to WAN Only change this setting if you have a publicly routable range terminat
111. rride this enter the value here Leave this at 0 to let the Mako hardware automatically decide this manually override this enter the value here Check this box if the ISP provides Cellular services Page 135 1 Warranty 1 Standard Limited Warranty If the products purchased hereunder are resold by a distributor or reseller to an end user customer pursuant to the terms hereof in their original unmodified unused condition Purchaser shall pass on to its customers or keep as applicable for internal use the MAKO NETWORKS LTD standard limited warranty for the products as summarized in documentation supplied with the product and including provisions and limitations set forth below The Manufacturer warrants the Mako Appliance for one 1 year The Warranty begins on the date of purchase as shown on your providers invoice 2 Express End user Limited Warranty Each MAKO NETWORKS LTD product purchased hereunder is warranted against defect in material and workmanship and will substantially conform to MAKO NETWORKS LTD product documentation for the period set forth in the documentation supplied with the product following delivery to end user the Warranty Period This warranty extends only to end user and will not extend to nor may it be assigned to any subsequent user Purchaser or user of a MAKO NETWORKS LTD product whether such MAKO NETWORKS LTD product is alone or incorporated into end user s product 3 Exclusions The expre
112. s associated Allow box B Click Add or Add and Configure when finished e cms 2014 101 WWW MAKONETWORKS COM Selection b Reports b Configure Management Home Company Events 12 4 5 gt EVENTS 4 PLI 055 12 4 6 gt PCI DSS e cms 2014 Events Status report for Example Company Bo PCIDSS Template Appied Date Event Type Events Displaying 20 events 2014 09 30 12 dit Logs Viewed ee 2014 02 47 29 Audit Logs Viewed IARE 2014 01 51 13 User Deleted 2014 04 43 29 Address Changed 2r ai 2014 02 48 02 Audit Logs Viewed 2014 02 45 59 Audit Logs Viewed August 2014 02 45 47 Audit Logs Viewed MEA 2014 02 45 43 Address Changed 01 August 2014 02 44 23 idiki numm Liles PCI DSS Below is an overview of Makos configured by the PCI 055 Template that use Example Company as their bank Click on the PCI Status onto view a summary of the Mako Merchant PCI 055 Template Configuration Summary for Example Company AO PCIDSS Template Modified Mio Awaiting Corfiguratior PCI Template Status PO 055 Template Modified Merchant All Companies Found 0 Template Status Makos found 102 WWW MAKONETWORKS COM gt Add User If you have appropriate access you may add a new user to the company s network Enter the company information into the appropriate fields All user information fields are mandatory B Click Add when fini
113. s is often higher than the THRESHOLD plan arranged with your ISP to handle high traffic An Absolute Threshold is necessary if your ISP has imposed traffic limits on your account If this is selected and the threshold is reached your Internet connection will be cut off when this threshold is reached It can be reactivated with manual intervention but your connection will remain disabled until then Considerations B If you wish to change your ISP Password you must be sure to also change it with your ISP Take special care to ensure that the password is entered exactly the same at both places your reseller and your ISP Don t forget to click Save to save your changes before leaving this page B Select a plan similar to the one you have or if your plan doesn t match the ISP offerings click on the ISP Plan Request link next to the Internet Service Provider drop menu This form provides various configuration options for this plan It isn t necessary to provide all the details as this is a suggestion request not an actual configuration It s better to provide as many known details as possible to ensure that the requested plan meets the requirements of your ISP offering i This facility is not available where your ISP Connection Plan does not impose a traffic charging threshold Threshold alerts are not visible until an ISP Plan has been selected for your Mako e cms 2014 25 WWW MAKONETWORKS COM di Home Secondary ISP Setup Selecti
114. s to uphold your network s integrity Firewall Your firewall a key security item guards against unwanted information from entering or leaving your network Your Mako s stateful packet inspection firewall not only examines packets of information but makes e cms 2014 125 WWW MAKONETWORKS COM cms 2014 126 WWW MAKONETWORKS COM decisions based upon information derived from multi layered communications and other applications providing comprehensive enterprise level protection With the CMS you have authoritative control over traffic entering and leaving your networks PCI Compliance The Mako System is powered by Mako Networks Ltd a certified Payment Card Industry Data Security Standard PCI DSS Level 1 Networking and Security Service Provider This means that you can easily meet the requirements of PCI DSS compliance The PCI DSS rules have been designed to protect banks merchants and cardholders from falling victim to credit card fraud PCI DSS outlines how a merchant should protect their point of sale network and ensures security is maintained on an ongoing basis The Mako System lowers the cost and complexity of PCI DSS compliance by automating network security and nearly every other process of a merchant s PCI DSS compliance With proactive alerts merchants using the Mako System cannot mistakenly put themselves at risk of non compliance Any attempt to inappropriately modify the network configuration will generate a warning
115. service An addressed device makes requests to other addressed devices for data and so long as the request is valid from an authorized requester for permitted data the data is sent to the requesting address This would work perfectly if every Internet device could have a unique address so no confusion would arise over who was who Far from being perfect the Internet Protocol is actually a large collection of work arounds to handle a limited number of unique addresses There is another Internet schema ready to go that minimizes this IPv6 but most people are resistant to change so it s not clear when this new schema will be deployed The default settings pre configured by your reseller will usually be fine for your network But from time to time you may require new features and functionality Your reseller can advise on the appropriate changes as your requirements change Most ISP plans have been pre configured and the only entry required is selecting the appropriate plan 1 Once you ve selected a Mako in the Selection menu you may change its parameters ii Address Subnet Masks Gateways DHCP WINS DNS VLAN Trunk Within the CMS you ll see the above settings being requested several times in different locations The settings usually have help text associated with them These definitions more hands on than full explanations aimed at setting up the Mako System quickly rather than deliver a lesson on the Internet IP ADDR
116. ses Static Routes Dynamic DNS Mako Guardian Certain administrative labels LAN names LAN IDs Allow Pingetc may be changed on the Failover Handler without affecting the failover configuration Configurations not transferred on Failover Some settings will not carry over due to the IP Address specific nature of devices on the Internet Internet connection settings Specific network ranges Firewall rules ii i We recommend configuring both the Primary and Failover Makos BEFORE you enable Mako Failover For Failover to work your Failover Handler needs to be on the same subnet as the Primary ii Firewall rules that exist on the Failover Handler will remain on the Failover Handler If a failover event occurs firewall rules are not cleared nor overwritten e cms 2014 77 WWW MAKONETWORKS COM Home Mako Failover Reports Designate as a Failover Handier to manage your intenet connection in emergencies Mako Failover Configuration MODEL 6500 Fallover Handler Settings Failover Maks Secondary DSL 2 Add New Mako Allow Failover Mako to use its while backup zy Network Wirtual Gateway Monitor This LAN 1 192 1 1 0 24 192 158 1 252 Monitoring for fallever This LAN 2 192 168 3 0 24 192 158 3 252 Monitoring for Mako Failover Communication Charre This LAN 1 192 168 1 0 24 3 9 2 CONFIGURING MAKO TO MAKO FAILOVER BASIC cms 2014 78 WWW M
117. shed Information This contains a summary of company information including parent relations the companies or service providers that govern this network or company If you have appropriate access you may delete this company from this page or edit details gt Events This lists the recent changes to the company records of this company such as physical address changes user additions or if this Event log was viewed Linked events display more detail about the log gt PCI DSS This is an overview of Makos configured by the PCI DSS Template that use the selected company as their bank B Select the PCI Template Status type and Merchant B Click Show when finished gt Licences Resellers and high level administrators create time based permissions for users of a Mako system This gives your system an ability to maintain current security checks This page creates reports for the Company or users under the company s Mako system B Select the company scope and format for your report B If required check Ignore temporary initial licenses B Search when finished e cms 2014 103 WWW MAKONETWORKS COM Selection You can cudtomine email settings such as the emal format and recipients for this company Email Settings for End of Month Resort Email Address jen Erick daveh makonetworks com Patricia Paprika daveh imakonetworks com 2 Dont send End of Month Report emails Email Settings Reports and Sub bran
118. sheet applications as a table Remote Access This page which should be more accurately named PPTP Access reveals any activity made by PPTP VPN users of the local network Once the date range for the usage stats is selected you will be presented with a piechart and table of logged usages i USERNAME The VPN Username CONNECT TIME The time Coordinated Universal Time at which access occurred UTC DURATION The duration of access TOTAL Amount of data exchanged SOURCEIP The public IP address over which the VPN tunnel was created FLAG calculated national flag associated with the IP Address i Due to the nature of IPSec s security protocol IPSec connections cannot be reported e cms 2014 121 WWW MAKONETWORKS COM Mako Networks Firewall Usage Report For period 2014 06 01 to 2014 08 31 Blocked Intrusians Source Region Last 3 Months D June Month Blunied states B china unknown Ukraine France Zealand 7 Argentina 9 Hong Kong M German Blocked Intrusions by Type Last 3 Months Pa Crops Manth B SCAN communication alempi Bl Microso 501 Server e ommi ation atemp B PAD CUSTOM Sammer communication attempt E MISC Insecure TIMBUKTU communication attempts P F Fastrark kazaa morpheus communication attempt B paCkDOOP Doomjulce file upload MEC Windows popup spam arrempt E BACKDOOR CPUUME PL
119. ss can be broken down into two areas the network part of the IP Address used for routing and the host part of the address used as destinations or locations A common subnet mask is 255 255 255 0 The binary math won t be explained here but this subnet mask says the first three parts of the address are used for the network with which to route data and the last part numbers 0 255 are reserved for the destinations or components in your local network NAT Network Address Translation NAT allows LAN addresses to be converted to WAN addresses and back allowing devices in your LAN to act like they have unique public IP addresses If you ve been issued with a public IP network by your ISP and you wish to use this public network on your network port without the Mako performing a NAT function click Off With this disabled PCs connected to this LAN will use real world IP addressing Firewall rules still need to be created in order to access these devices Disabling NAT should only be used with publicly routable IP addresses B Changing the NAT status will erase any Firewall rules GATEWAY ADDRESS The IP Address of the modem router hub or switch connecting your local network to the Internet via your ISP Often this address is automatically configured if using DHCP DHCP ON OFF Dynamic Host Configuration Protocol DHCP allows IP addresses in a network to be assigned automatically to a connected PC when that PC is powered up A PC leases a
120. ss warranty set forth above is contingent upon the proper use of a MAKO NETWORKS LTD product in the application for which it was intended and will not apply to any MAKO NETWORKS LTD product that has been i damaged during shipping ii modified or improperly maintained or repaired by a party other than MAKO NETWORKS LTD or its designees or iii subjected to unusual physical or electrical stress This includes operation of the product outside the Operating Specifications of the product 4 Limitation of Remedy In the event a MAKO NETWORKS LTD product fails to perform as warranted MAKO NETWORKS LTD sole and exclusive liability and end user s only remedies for breach of this warranty shall be at MAKO NETWORKS LTD s option to repair replace or credit an amount not exceeding the Purchaser s purchase price of each product found to be defective provided that 4 1 End user complies with the rejection and warranty procedures contained in Section 5 below and returns the MAKO NETWORKS LTD product that the end user considers defective for examination and testing 4 2 MAKO NETWORKS LTD shall not be liable under this warranty if testing and examination by MAKO NETWORKS LTD discloses that the MAKO NETWORKS LTD product has been modified or altered in any manner after it was shipped by MAKO NETWORKS LTD 4 3 MAKO NETWORKS LTD shall not be liable under this warranty if testing and examination by MAKO NETWORKS LTD discloses that the alleged defect
121. t addresses It creates a pop up form where you can enter a name or port to search with Clicking on the resulting links enters the link into the Service type field Select whether qualifying traffic is to be allowed out or denied from being sent While optional this name will allow you to search by terms in this comment and is useful to know when diagnosing rule clashes 8 5 2 Existing rules LAN LAN RANGE DESTINATION SERVICE ATTRIBUTES COMMENTS The IP of the LAN device to which the traffic is addressed The name port listing associated to the service being processed Three icons may be listed here indicates this rule either allows or denies outgoing traffic indicates if the rule was created in the Advanced section W indicates the rule is being trace logged Trace Logging Additional description of the rule OPTIONS e cms 2014 4 Allows you to edit the outbound rule Q Allows you to delete the outbound rule Allows you to promote the outbound rule The ordering of firewall rules is important as they re applied sequentially Ti WWW MAKONETWORKS COM Intranet Management Sales Help Docs gb Dashboard gt Logout 8 6 gt INTRANET BASIC e cms 2014 Left blank the default rules will be selected The default rules allow no intranet traffic to ensure maximum network security Rules are implemented from top to bottom by the Firewall Traffic
122. te a separate PPTP VPN username and password i Any user recorded in the following Add User section can have their network access enabled and disabled as appropriate We recommend that users are permitted access only while they need to use the office network At other times their access should be disabled Left Peer Right Peer Convention IPSec is a peer to peer network protocol where each device in a tunnel has their own incoming and outgoing packet rules In the Mako System the term Left Peer is used to determine from which device the VPN tunnel was created ii Example If you re creating a VPN tunnel in the CMS between two Makos called Alpha and you have Beta selected as your Mako in the CMS the VPN will be created from Beta s end Therefore Beta is the Left Peer Throughout the VPN section the Mako from which the VPN was created will be listed on the left most column of all forms and tables Mako selection links are also automatically generated in the tables forms so you may instantly select the other Mako in the connection to review its VPN rules The distinction between left and right peer endpoints in a VPN tunnel has little use for people but is important for the devices themselves i For security reasons you must create VPN Only username and password combinations in the Add Users section in order to access Remote VPNs Usernames and Passwords that are already used to access your reseller s website cann
123. tes Displays all syslog entries not yet available on the website Lists the VLANs on the selected Mako The status of the VLANs on this device Displays the VPN IPSec setup Displays Tunnel Configuration and Logs Scans for and displays nearby wireless access points Scans for and displays detailed information about nearby wireless access points Displays clients connected to the wireless network Shows the status of the APs hosted by the CPE including their channels System logs are detailed logs of each process request handled by the selected Mako Logs are listed chronologically followed by the Name of the process with the Process Identifier PID and details about the log e cms 2014 117 WWW MAKONETWORKS COM 4 Home Mako Usage Selection Reports u Primary Secondary WAN All August 31 2014 Tue September 30 2014 Back 4 562 n__n a 22008 ag 3908 20008 58 gt BIGE 308 WEB MEB 2 5 2568 5 BENE 208 m ISP Plan free usage 80 0 68 z SGB ERE Brain reda 0 lt Dcwn aaien 6068 f 1108 4068 oven Arcumulate er anes 2008 Usage trends n 0 3l Aug Of Se jie 2 5a i San 2 Sep 28 Seo Total usage for period 8 4 GB Table view Period Download Total Usage 02 5 lt All WANs 702 0 29 3 MB m Vi
124. tes additional configuration files into configuration zip Do not expand configuration zip before inserting the stick into your Mako The Mako is geared to receive a specific filename with the zip format for a specific USB format When given a license to use an optional service you will be sent a license code Enter this code here A list of all licenses and their statuses Note Mako Failover no longer requires a license and comes standard between all Makos of the same series number 6500 series 7000 series 8000 series This form breaks down what each service license offers The button provides additional details for that license 95 WWW MAKONETWORKS COM Advanced Settings NIE vf Allow access to the Mako Scope Webserver Trace logging _ Trace for all connections Decreases Performance Strict IP Checking Perform strict IP packet checking Recommended Drop AN ICMP 9 Drop all ICMP traffic Critical device Mark as critical device Firmware updates Software updates enabled Warning Clicking on Delete will remove Example Company Primary DSL from the system Delete Mako Move Mako Move the Mako to a different company Move Mako 11 1 gt DEPLOYMENT ADVANCED SETTINGS Home Hardware b Selection 0 Changing hardware type will remove the PCI 055 Template To continue using the PCI 055 Template please re activate the service after changing hardware Reports xoc 5 We r
125. the appropriate details ii Login B Clickthe link or open your Web browser and navigate to your Mako Management CMS B Click the Customer Login button top right of the page If you re operating in a PCI environment you will need to provide the reCAPTCHA login details If your login is incorrect you ll be asked to re enter your information iii If your system has a PCI template it has the ability to handle 2 sets of internet traffic PCl compliant usually for credit card transactions and non PCl compliant for general internet traffic If you don t have a PCI template you have two still have two separate traffic routes with our entry level appliances For example one could be used for a public general access pipe often called a DMZ for a web server Our higher capacity appliances provide up to 4 LANs simultaneously iv Forgotten Expired Passwords If you forget your password or your password has expired B Inthe Customer Login page click Forgotten Expired password B Your email notification or reseller will supply you with the necessary steps to re enter your system i Your browser must accept cookies and must have JavaScript enabled to access the CMS website These properties are set in your browser preferences and are normally enabled by default ii You will be asked to read and acknowledge the End User License Agreement EULA before you can start using your system iii Logins and passwords are your last line of protec
126. tings Fabover Malo amp Add New Mako 9 1 gt MAKO FAILOVER cms 2014 76 WWW MAKONETWORKS COM 9 Configure gt Services All Makos handle several optional services Please check our support address for the latest available Documentation for Services that require an additional licence can be downloaded in PDF format from the Help Docs section of the CMS Mako Failover This page concerns Mako to Mako Failover A second Mako called the Failover Handler connects with Primary Mako over a LAN in a heartbeat configuration so that if the Primary Mako goes down the Failover Handler handles the site s network administration Mako to Mako Failover is a High Availability option for clients for whom uninterrupted connectivity is a vital requirement The Secondary Mako is recommended to run on a separate power supply using a different ISP from the Primary Failover conditions and the time the Makos take to failover and failback are evaluated from several metrics But generally the failover process is triggered by the primary Mako losing its WAN connection losing a LAN connection or suffers an electrical outage The failover process takes around 5 minutes i Configurations transferred on Failover Settings for all Makos are stored in the cloud based CMS If the Primary Mako goes down the Failover Handler retrieves most of the Primary s settings from the CMS including WLANs VLANs VPNs MakoMail DHCP Lea
127. tion for ensuring your system remains robust Never give you login or password out to anyone else iv While you may run separate LANs each Mako runs on only one CMS Only one login password is assigned to a user but one user may be set up to manage several Makos PCI compliant traffic requires you to change your password every 90 days If you have configured a network then security is more forgiving allowing you to maintain or change your password as you see fit e cms 2014 7 WWW MAKONETWORKS COM E a gt Configure gt Management k Sales Help Docs Dashboard f Feedback gt Logout 2 1 THE LEFT MAIN MENU ecms 2014 Welcome Jen Erick last login 18 August 2014 01 38 PM History Y Example Company Primary DSL Network status Make 6500 Yu Configured Awalting View Usage Reports View Mako Status Configure Intemet Settings Configure Firewall Deployment Diagnostics Selection Links m View my Makos ES View my customers Search for a Mako Management Links Add new Company Add new Mako to existing company Add new User View PCI DSS Summary rm Selected Mako Example Company Primary DSL e Home WWW MAKONETWORKS COM 2 The Home is the starting point for administration and monitoring of your Makos and users The Left Main Menu B Reveal tria
128. u wish to display and click the links for log specifics Email Settings Like the company wide page Management Company Manage Name Custom Settings Email Settings This sets notification policies but for personal tailoring i i These settings override company defaults e cms 2014 111 WWW MAKONETWORKS COM f Home _ Dashboard Selection Mako Widget F Widget d Reports J5 chart amicharts Configure Management 20 57 Sales Help Docs 71 43 Dashboard Feedback 4 9b Logout Mako Widget 11 5 chart by amCharts 1 0 2 9 PCI 055 Template Applied a A 14 DASHBOARD e cms 2014 112 WWW MAKONETWORKS COM 14 Dashboard Dashboard is an ongoing ability to present widgets to monitor the performance of your system It s intended to help service personnel assess network status in custom designed presentations at a glance B Click Create widget B Awindow presents the choices and presentation types Design the widget data as required Submit when finished The new widget appears in your browser window Resize widgets by dragging the bottom right corner of the widget s pane Re position widgets by dragging them to new locations by the title bar Alter the widget display parameters by clicking the M icon Delete the widget by clicking the icon e cms 2014 113 WWW MAKONETWORKS COM Status Selection Reports mn
129. urity to the invitation process you will receive a confirmation email with another key in it that you will need to accept before the VPN is established If you remove the check from Require Reconfirmation this process is skipped and the VPN is established once the invited party accepts B Send when finished gt Mako to Mako gt Invitation gt Accept Invitation If you ve received an invitation for a VPN tunnel and you wish to accept it copy and paste the emailed key sequence and click Continue If the Require Reconfirmation box was checked by the invitation Sender then the Sender will need to complete this process If unchecked the VPN will be established immediately Once the VPN is established it will appear in the Mako to Mako VPN Manage Access list Either party may delete the VPN at any time e cms 2014 53 WWW MAKONETWORKS COM Selection Remote Access IPSec VPN created Reports 27 s 5 VPN Access permitted Configure VPN Access not allowed igation Warning Message Hover mouse aver icon for details Below is the list of VPM users and their access to this Mako You can add another VPN user in the Add User tab Users are configured in the Management section b Internet b Network Changes may take up to 10 minutes to take effect VPN Manage Remote Access LAN 1 PCI OL N A alica vpn Aniseed Manage Access LAN 1 PCI N A
130. view Makes a Cues Bors 3 1 HISTORY SHORTCUT Zech dur a Mako Management Links Add nim Company m Add new to existing comcany Ade new user Ed View PCI 055 Summary Change Password Welcome Jer Erick last logis LE August 2014 09 47 AM History Y Se 1 fi Home _ Search i er bene poser cree 3 2 gt SEARCH Management Advanced Search New Search Search b Sales b Help Docs e 0 2 Awaiting Connection Fi Dashboard Aii Avallaisie Mains Flag Statut Sip Feedback Exampie Company Primary 1051 o Show mone detail EED Cllents Homma My Clients Makos Selection Maio Status Summary for jen Erick Search Mi 5 Connection Cllents hakos eee Management Sales Show CRentstory Denskeee Gh Help Dacs amp 3 4 MY CLIENT S MAKOS Feedback Show Makers for jelecta Cher uk Logout 20nine d contine J Awaiting Correction Available Malkos Found sh ag Demo Arrie Protonrype Lai mit Demo Resales UX being Demo Reseler UX Testing Ethemet Demo Reseler Ethernet 35 e cms 2014 10 WWW MAKONETWORKS COM 3 Selection The Selection menu allows you to select an individual Mako in your network and interrogate it i History Shortcut Use the History shortcut top right of the CMS s
131. wireless LANs Standalone Wireless LANs Advanced We recommend caution when modifying these settings Please consult the Operations Manual before WPAZ MACRestritted Setup OfficeNet 192 168 2 2 24 Wireless gt VPN Wireless Network 55100 Security Key 2 pem Hide Network of t Dept MAC Filtering wor k Management Bridging On iof b Sales Allow Ping _2 Allow Deny k Help Dacs Mako Ethernet IP Address g Dashboard Subnet Mask ff Feedback NAT O 9o 6 4 WIRELESS LAN BASIC e cms 2014 36 WWW MAKONETWORKS COM gt Wireless LAN gt Basic Setting up a Wireless LAN WLAN is similar to setting up a physical LAN Some options may or may not be available to your Mako depending on make permissions or pre configured function WIRELESS NETWORK The name of the Wireless LAN Users will see this name when selecting what network SSID to join so be cautious about including company sensitive labels like names locations operating systems etc SECURITY TYPE Open security has no password and anyone can join the network WPA2 is high security for all networks dealing with sensitive information SECURITY KEY WPA2 Only Specifies the password to protect the Wireless LAN HIDE NETWORK Specifies if users are able to see this Wireless LAN when searching for networks or if they have to know the name of the network before they
132. y control your computer and access sensitive files Application backdoors a hacker capitalises on the flaws with remote access in some applications SMTP session hijacking gaining access to your email contacts and using these for the purposes of spam Operating system bugs similar to application backdoors but through the operating system in this case Distributed Denial of Service DDoS essentially crippling your office system or server by sending a multitude of bogus requests for non existent connections E mail bombs Thousands of emails are sent to your inbox incapacitating your email system Macros A macro is usually used to simplify tasks by bundling a series of commands into one action However hackers have exploited these using them to perform a series of malicious commands on your computer Viruses A well known threat that is self replicating and can spread throughout your network causing minor to major damage Spam More of a hindrance than a threat however some can contain links to malicious websites Redirect bombs Hackers can redirect the path information takes by sending it to a different router A method used for denial of service attacks Source routing Generally information packets moves through the Internet and local networks with the aid of routers However the specific route is randomly determined by the source Hackers mimic this behaviour to make e glossary Page 131 the information appear as thoug
133. ystem administrators If you re not sure on some of the settings we suggest leaving the defaults as is SELECT AN ISP ADD AN ISP PLAN FREE USAGE VPI VCI AUTHTYPE PPTP TYPE MRU ENCAPSULATION PLAN REALM IP RANGE SUPPORT DOMAIN PREFIXING BUSINESS PLAN e cms 2014 Choose an ISP that you want modified from this list Select a pre existing plan from the drop down menu to base this new plan on or click the New button and enter a new plan name in the Plan Name field Enter the allocated usage in MB i e if ita 10GB plan enter 10 000 here If it s a flat rate plan leave this at 0 The VPI tells the switches where to route the packet of information or what path to take A VPI of 0 indicates that this is a Virtual Channel Connection VCC A non zero value indicates that this is a Virtual Path Connection VPC The Virtual Channel Identifier VCI used in conjunction with the VPI indicates where Asynchronous Transfer Mode ATM cell is to travel over a network Choose the authentication type from the drop down menu Password Authentication Protocol PAP 2 way handshake or Challenge Handshake Authentication Protocol CHAP 3 way handshake Choose the type of Point to Point Tunneling Protocol PPPT used for this plan from the drop down menu Asynchronous Transfer Mode ATM or Ethernet The Maximum Receive Unit MRU is the size of the largest packet the Mako will accept Increasing the MRU means l

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