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User`s Manual - PLANET Technology Corporation.

1. Overview Volume Settings Y Log Backup Volume Path Backup Restore Status Ready Backup Volume Path Local Backup Restore Volume List Full Backup List Incremental Backup List home 53 jj email BACKUP RESTORE This section lists all the volumes and the available backup Volume List Displays all the existing volumes in the UMG 2000 UMG 2200 Backup List Displays the date of the available backup point of a volume which is in the format of MM DD YYYY HH MM SS Backup Specifies a volume in the volume list and backs up the volume manually Restore Specifies a backup file in the backup list and clicks the button to restore the selected volume to the specific backup file Delete Deletes a backup file manually BACKUP VOLUME PATH This section lists settings of the backup path Back Restore Status Displays the backup restore operation status Backup Volume Path Displays all the volumes backup path BACKUP A VOLUME Select a volume and then click the backup button to backup the volume Overview Volume Backup Volume Path Backup Restore Status Ready Backup Volume Path Local Backup Restore Volume List Full Backup List Incremental Backup List 06 03 2009 20 00 01 Delete and restore Backup files Select a backup file of a volume in the full backup list and then click the Restore button to restore the volume to the file Click the Delete button to delete th
2. 2 Overview PY coment riirer Access Control port Forwarding AS Log URL Content Filtering Setting H Add Site Keyword to Block Site Key Delet Block Site No entry Example sex com O Keyword Example sex H Add Trusted IP Trusted IP Delete No entry Trusted IP J J Example 192 168 21 1 URL SITE KEYWORD TO BLOCK RULES This section allows for the setting of the HTTP content filter rules Block Site Specifies the URL site if you want to block all the content of this site Keyword Specifies the keyword that you wish to block All sites containing this keyword will be blocked DELETING THE URL SITE KEYWORD TO BLOCK RULES Check the check box of the corresponding site keyword and click the Apply button The site keyword will be deleted from the block list and the site keyword will can be accepted again ADDING TRUSTED IP This section allows setting the trusted IP Trusted IP Specifies the trusted IP address DELETING FROM THE TRUSTED IP LIST Check the check box of the corresponding IP address and click the Apply button The trusted IP address will be deleted from the trusted list The IP will be treated as the normal again 85 11 4 Access Control To control access to Internet of some services in LAN the administrator can set the access control rules in the page Access Control The specific services of the PC in LAN cannot b
3. cpm o GROUP SETTING This section lists all the available settings of the group Group ID Specifies the group unique identifier The default group ID is recommended Group Name Specifies a name for the group i e sales marketing or operation GROUP LIST This section lists available group information Group ID Displays the group ID Group Name Displays the group name 39 4 6 Deleting a Group Check the check box delete and click the Apply button to delete a group Note You must delete all the members within the group before you delete the group o Overview Group Setting roup Nam Group ID Delete ENM 100 O SAM 101 Add New Group 1 a PRD 102 iM Group Name 40 5 Web Management Network The UMG 2000 UMG 2200 network management suite provides the administrator the ability to co figurate Internet service Local Area Network services FTP control services NTP service and network storage security services INERNET Configuration The UMG 2000 UMG 2200 provides 10 100Mbps WAN ports as the internet interface and supports static IP DHCP PPTP and PPPoE as the ISP type Internet management provides the ability for the administrator to manage the configuration of the Internet interface The UMG 2000 UMG 2200 can also works as the gateway which connects the Internet and the LAN and determines where to direct the package of data that arrive
4. Numbe 5 umber Pattern Number Pattern a Example 1234 or 1234 matchs one or more characters Example 1234 or 1234 matchs one or more characters CALL RULES LIST This section lists all the existing call rules Rule Displays the type of the call rule Privilege Displays the call privilege that the call rule has been applied on Prefix Displays the prefix of the call rule if it is a prefix rule Number Pattern Displays the number pattern Delete Deletes the call rule CALL RULES LIST This section lists all the call rule settings Block Rule Specifies whether or not the rule is a block rule Privilege Specifies the privileges of the call rule Number Pattern Specifies the number pattern to be blocked Add Prefix Rule Specifies whether or not the rule is a prefix rule Privilege Specifies the call privilege that is applied to the call rule Use for serial unknown numbers and for a signal number Prefix Specifies the prefix that will be added to the number Number Patten Specifies the number pattern applied to the rule Use for serial unknown numbers and for a signal number 8 5 IP PBX Channel Setting The PBX Channels allows the administrator to see the list of the PSTN card Overview Call Setting Conference Call Rule y Chane Call Reference E Call Log Hardware Type PSTN Card Channels Forward Channels Call Id
5. No entry Channels Setting Channels channel v Cail Id Extension 7000 v Hardware Type This section lists the channels of PSTN Card Channel1 Shows channel 1 of PSTN Channel2 Shows channel 2 of PSTN Channel3 Shows channel 3 of PSTN Channel4 Shows channel 4 of PSTN Channels Forward This section lists the settings of the caller ID Name Specifies the call name that will be shown to the call receiver Number Specifies the call number that will be shown to the call receiver The administrator can choose a channel as a voice or a data channel by clicking the corresponding right button or removing a channel from the existing list by clicking the corresponding left button Channels setting This section set the channel call ID and related extension This means that the related channel will just response the related call number and extension 8 6 IP PBX Call Reference The UMG 2000 UMG 2200 IP PBX Call Reference displays the guide to help you configure the call features using your telephone s Overview Call Setting Conference Call Rule Call Reference Record Personal Greeting 0 tJ J ty u Enable Do Not Disturb oo 1U Lsl Personal Greeting Menu l J LJ LsJ LJ Disable Do Not Disturb L teJ LJ Luy L9j Enable Busy Forwarding LJ LeJ LoJ Loj Ext Enable Unconditional Forwarding J WJ W W Et Disable Busy Forwarding tJ tJ
6. PPTP Server Specify the PPTP server IP address Login Name Specify the username to login to the PPTP server Password Specify the corresponding password to login to the PPTP server Confirm Password Retype the password Static IP Address Specify whether you have a static WAN IP address IP address Specify whether you have a static IP address Subnet Mask Address Specify your static WAN IP address if you have enabled the Static IP Address DNS Server Address Specify the subnet mask address if you have enabled the Static IP Address MAC Address Show MAC address information 30 Step 4 Setting the Wireless Network This page allows the administrator to quickly setup the wireless Access Point AP Specify the wireless configuration and then click the button Next to go to step 5 1 Setup Wireless Network Please set up the wireless network Access Point AP Hide SSID Network Name SSID Wireless Region Channel OEnble Disable Wireless Mode O Enable Disable Authentication Type UMG_WIFI Data Encryption USA Item Description Access Point AP Enable or disable the wireless AP service Hide SSID Decide whether or not to make the wireless AP SSID visible Network Name SSID Specify the preferred SSID name string Wireless Region Select the area of location yours Wireless Mode Select the preferred wi
7. PLANET Networking amp Com Unified Office Gateway UMG 2000 UMG 2200 User s Manual Copyright Copyright C 2010 PLANET Technology Corp All rights reserved The products and programs described in this User s Manual are licensed products of PLANET Technology This User s Manual contains proprietary information protected by copyright and this User s Manual and all accompanying hardware software and documentation are copyrighted No part of this User s Manual may be copied photocopied reproduced translated or reduced to any electronic medium or machine readable form by any means by electronic or mechanical Including photocopying recording or information storage and retrieval systems for any purpose other than the purchaser s personal use and without the prior express written permission of PLANET Technology Disclaimer PLANET Technology does not warrant that the hardware will work properly in all environments and applications and makes no warranty and representation either implied or expressed with respect to the quality performance merchantability or fitness for a particular purpose PLANET has made every effort to ensure that this User s Manual is accurate PLANET disclaims liability for any inaccuracies or omissions that may have occurred Information in this User s Manual is subject to change without notice and does not represent a commitment on the part of PLANET PLANET assumes no responsibility
8. 25 Item Description Company Specify your company name Location Specify your city name Country Specify your country name Time Zone Specify the time zone Specify the prefix of the extensions All PBX extensions will be prefixed with this number X 0 9 PBX Extension Step 2 Activating UMG 2000 UMG 2200 services The UMG 2000 UMG 2200 allows the administrator to activate the service on demand By default all services are inactive The administrator can activate the service in this page by checking the radio box of the corresponding service The activated services will start up by using the default configuration after the quick start Click the button Next to go to step 3 Activate UMG Services Please set up following UMG services Default settings are recommended PBX O Enable Disable Network Storage O Enable Disable PPTP VPN O Enable Disable Intemet Domain Name Email O Enable 2 Disable Please connect Internet port with your DSL modern with an Ethernet cable E A S Item Description PBX Enable or disable the IP PBX service PPTP VPN Enable or disable the PPTP VPN service Email Enable or disable the Email service Network Storage Enable or disable the network storage service Specify a valid Internet domain for the email server if the email service is enabled Internet Domain Name 26 Step 3 Setting up the Internet Connection T
9. Operation Mode O Standalone Headquarter Branch OPERATION MODE Standalone Disables the Branch to Branch feature Headquarter Specifies the operation mode to Headquarter Division Specifies the operation mode to Branch ueno E Y os Branch to Branch Setting r Operation Mode Add New Branch Serial Number a el Authentication Key Remote Sync Data SSL VPN Enable Enable O Disable O Disable ADD NEW BRANCH Serial Number Specifies the BTB serial number of the allowable branch Key Generates the key that will be used as the authentication password when building the connection between the UMG 2000 UMG 2200 and the branch Call Prefix Specifies the call prefix of the branch Remote Sync Data Enables or disables the feature Synchronize data between the UMG 2000 UMG 2200 and the branch 100 overview E Wo Loo Branch to Branch Setting Operation Mode Connect to Headquarter Standalone Serial Number E 4 S O Headquarter Domain Name IP Authentication Key CONNECT TO HEADQUARTER Serial Number Specifies the BTB serial number of the headquarter you want to connect Domain Name IP Specifies the host or IP address of the headquarter you want to access Key Specifies the key that the headquarter has provided as the authentication password for the branch 13 11 Branch Users This section shows all the user contact informati
10. VVVVVVVVVV VV Static IP PPPoE DHCP PPTP L2TP Web Content Filter by Domain and Keyword Access Control List ACL URL IM P2P Blocking Firewall NAT IPSec PPTP L2TP Pass through DoS Attack Protection TCP SYN Flood UDP Flood ICMP Flood Ping of Death UPnP and DMZ Site to Site SSL VPN PPTP VPN Remote Access RIP Static Route IP MAC Binding Network Storage Service O VVVVVV VVVVVES VVVVVVV y RAID 0 5 10 and JBOD Up to 4TB Hot swap Disk Array Supports User Network Storage Quota Compatible Windows 2000 XP Vista Mac Linux Scheduled Auto Backup Auto Snapshot Support User Group Privilege ACL stem Management Single Point of Management System Logging with E mail Alert Fast Recovery with Remote Service Environment Monitoring Dynamic Domain Name Services DDNS Multiple Domain Name Support Multiple Hostname Support Fi Service 1 x 802 11b g n Wireless Access Point 3 x RP SMA Detachable Antenna Security WEP WPA WPA2 SSID Wireless 802 1x Authentication 24 2G Switch Service gt gt IEEE 802 1d Spanning Tree IGMP Snooping 1 2 Package Contents UMG 2000 UMG 2200 Unit x 1 AC Power Cord x 1 CD x 1 Quick Installation Guide x 1 Ear Brackets x 2 Desk Brackets x 2 Brackets Fixing Screws x 12 Plug Screws x 4 Disk Carrier Screws x 25 If any of above items are damaged or missing please contact your dealer immediately 1 3 Application Highly Integrated IT
11. CALL FEATURE SETTING This section lists all the available setting of IP PBX The IP PBX service is accessible only when the VoIP service is enabled PBX Service Enables or disables the IP PBX service Call Forwarding Enables or disables the feature Call Forwarding Enabling this feature will allow the user in the UMG 2000 UMG 2200 to forward the incoming calls to another telephone The call forwarding extension number can only be set by the individual user in the personal account web administration Refer to Section Personal Account Web Administration Call Pickup Enables or disables the feature Call Pickup Enabling this feature will allow answering an incoming call to the specific extension from another phone within the same call pick up group Do Not Disturb Enables or disables the feature Do Not Disturb Enabling this feature will prevent ringing of the incoming call Call Parking Enables or disables the feature Call Parking Enabling this feature will allow parking an incoming call and pick up it at another location Conference Record Enables or disable the feature Conference Record Enabling this feature will allow record conference Record Voice Enables or disables the feature Record Voice Call Prefix Specifies the call prefix All the extensions in the group will be prefixed with the number AUDIO QUALITY TUNING OPTIONS This section lists all the tunings of audio quality Receive Gain Speci
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13. Alias Name Specifies a preferred alias name Number Specifies the number of the alias from the user list All number Displays all available users CREATING AN EMAIL ALIAS Type an alias name and use the Left and Right button to add or delete numbers Then click the Add button to create an Email alias 75 Blacklist Ll oo Overview Overview Alias List Member List james Alias Settings Member All Users Add New Alias E All g DELETING AN EMAIL ALIAS Select an alias from the alias list and then click the Delete button to delete the email alias UPGRADING AN EMAIL ALIAS Select an alias from the alias list Use the Left and Right buttons to add or remove its numbers and then click the Upgrade button to upgrade an alias 9 5 Email Forward The page Email Forward allows the administrator to set forward user and monitored user Select one forward user and multi monitored user Both received email and sent email will forward one copy to monitored user Blacklist Forward User List Monitored User List Forward Settings Choose Monitored User All Users allen ale lliames Choose Forward User allen vi E3 Update Cancel 76 9 6 Email Log The page Email Log allows the administrator to scan and query the Email log The log will show t
14. Decide on a suitable location for the UMG 2000 UMG 2200 which should be situated in a clean dust free and well ventilated area Avoid areas where heat electrical noise and electromagnetic fields are generated Place the UMG 2000 UMG 2200 near a grounded power outlet and pay attention to the following requirements Leave approximately 40cm 16inche of clearance in front of the UMG 2000 UMG 2200 to ensure the disk carriers can be unplugged Leave approximately 30cm 12 inch of clearance in the back of the UMG 2000 UMG 2200 to allow for sufficient airflow and ease in servicing 2 1 3 Preparing for Setup The UMG 2000 UMG 2200 system was shipped with desk brackets ear brackets and mounting screws so it is possible to install the UMG 2000 UMG 2200 into the mounted rack or on the desk brackets Please read following sections in its entirety before you begin the installation and follow the steps in the order given to complete the installation process correctly 2 1 4 Precautions Y Review the electrical and general safety precautions Y Install the heaviest server components on the bottom of the rack first and then work up if you want to mount the UMG 2000 UMG 2200 to a rack Use a power supply regulating uninterruptible UPS to protect the server from failure Allow the hot plug SATA drives and power supply units to cool before touching them Always keep the rack s front door and all panels and components on the server
15. configure backup restore software update diagnose and remote support request BACKUP RESTORE CONFIGURE The UMG 2000 UMG 2200 provides the ability to backup the configuration in case of losing the configuration when abnormal events occur Users can backup the current configuration to their own PC file server etc and avoid monotonous reconfiguration lt is possible for the administrator to restore the configuration to an older one if some mishandling has occurred UPDATE The UMG 2000 UMG 2200 provides to update to the latest software The administrator should download the latest software image from http www PLANET com tw and start the update process manually DIAGNOSE The UMG 2000 UMG 2200 provides the mechanism of self diagnostic The diagnostic includes memory test Wireless test PBX test flash memory test USB port test storage RAID testing Real time clock test network test and LED test If one or more test fail please replace the faulty product or contact your product provider REMOTE SERVICE If your UMG 2000 UMG 2200 does not work normally please contact your product provider However you can also choose the remote service Request the remote service and provide a temporary login ID and password from an PLANET support engineer by sending an email with the description of the problem and the authorized access permission 103 14 1 System The System page allows the administrator to backup or restore
16. 168 1 x PPTP VFN YFA Cien o gpg sran orce e Om Support 8 PSTN UMG 2200 l Sa VPA l Brareh to Braach up n offices l UMG 2200 A 1 4 Outlook 1 4 1 Front Panel 0000000 Power On EMIASEED Power Off Connect to Internet Disconnect to Internet PBX function turn on PBX function turn off Wireless function turn on Wireless function turn off E mail function turn on E mail function turn off Firewall Security function turn on Firewall Security function turn off Don t insert or pull put hard disk Normal status Connect to 1 24 10 100Mbps LAN ports Disconnect to 1 24 10 100Mbps LAN ports Connect to 25 26 10 100 1000Mbps LAN ports Disconnect to 25 26 10 100 1000Mbps LAN ports Fault redundant unit is connected and activated future FTX LED feature Fault redundant unit is not available future feature On Branch to Branch SSL VPN secure link is established BTB LED Off Branch to Branch SSL VPN secure link is not enabled or disconnected Storage 1 4 On Read Write data in the hard disk LED Off Don t Read Write data in the hard disk Push the handler to lock the carrier Unlock and pull the hander to get the carrier out Internet LED PBX LED WLAN LED E mail LED Firewall LED Alert LED 1 24 LED 25726 LED Disk Carrier Handler Disk Carrier switch Press the button to
17. Displays the state of the email service enabled or disabled PPTP VPN Displays the state of the PPTP VPN service enabled or disabled NETWORK STORAGE This section lists the current network storage usage and status of the user Private Capacity Displays the private capacity Storage Quota Displays the storage quota Storage Used Displays the storage size that has been used 109 VOIP This section lists the VolP settings of this user Call Privilege Displays the call privilege of the user Extension Number Displays the VolP phone number Voice Mail Password Displays the password to access voice mail Do Not Disturb Displays the state of the feature Do Not Disturb enable or disable Forward All Calls to Displays the unconditional forward extension Forward Calls on Busy to Displays the extension which your call will be forwarded to when your line is busy 15 3 Access to Administrator If your account is the administrator there will be an Admin button on the left Click that button to access the UMG 2000 UMG 2200 web management Note Only one system administrator login session is allowed at any time 110 15 4 Personal Setting Users can update the profile in their own way on the Personal Setting page Basic Setting z Fax Sending Y Log User Account Username admin New Password soto Fuliname admin Confirm Password eoeo Call Setting Email Setting Voice Mail Passwor
18. IP address of headquarter UMG 2000 UMG 2200 Headquarter Location Displays the location of the headquarter UMG 2000 UMG 2200 Headquarter Serial Number Displays the BTB serial number of the headquarter Headquarter Local Time Displays the local time of the headquarter UMG 2000 UMG 2200 Headquarter Call Prefix Displays the call prefix of the headquarter UMG 2000 UMG 2200 Location the Displays the location of the UMG 2000 UMG 2200 Serial Number Displays the BTB serial number Link Status Displays the link status of the UMG 2000 UMG 2200 Key Displays the key used to connect to the headquarter UMG 2000 UMG 2200 Local Time Displays the local time of the UMG 2000 UMG 2200 Connection Time Displays the total connection live time of the headquarter UMG 2000 UMG 2200 Call Prefix Displays the call prefix of the UMG 2000 UMG 2200 99 13 9 Delete a Branch If the mode of your UMG 2000 UMG 2200 is Headquarter check the Delete check box in the page Overview and then click the Delete button The selected branch will then be deleted Note Delete a branch will delete the entire branch configuration profile 13 10 Branch to Branch Setting The Branch to Branch Setting page allows administrator to manage branch to branch There are three modes of Branch to Branch Headquarter Division and Standalone o ovemiow Y os Branch to Branch Setting
19. OOTY ICS e saddens Seen canon dicen cien ero en rad 96 13 6 Global user Profile coi 96 13 7 Centralized Configuration management oooooccccnccooononnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnns 96 13 8 Branch to Branch OvervVieWennoccccnccccccccccccnccccnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnns 97 13 9 Delete a Brane ha eee eee 100 13 10 Branch to Branch Setting oooooonccncnononnnanancnnncnnnnnnnnnnnnnnn cnn cnn nnnnnnnnnnnnnnnnnnnnns 100 O AP 101 13 12 Branch to Branich Log ici 102 14 Web Management MaintenancCe oommmniicinnnnn nn 103 TAS SO li 104 14 2 System Update cnica iia eee naai anaE eden 105 Ea AA o napaan na n kadanan apa dn nan Kado ua vE padn ua u Adad Kanne 105 14 4 Remote Sem E a a a a SiO 106 15 Personal Account Web AdministratiON ooooonnncnnncccnoncnnnananannnnnenononnnnnanannnnnos 107 AAA EE 108 15 2 User Home Page na 109 15 3 Access to Administrator ooooonnnnnncccccncconnnnnnnnnnncnnnnnnnnnnnnnnnnnnnnnnnnnnnannnnnnnnennnnnn 110 154 Personal Sei ondo dodo 111 AA AA 112 15 6 Personal Call RecordS ccccociaconanen asno nona cnn casatesavecccuceausatxssnnsaswicensanesanmnacxieense 112 15 7 Call Refere ICG RA IR eee 113 19 0 LOGO Una 113 Appendix A Fast Recovery ninia ninia 114 Welcome to Fast Recovery 60 00 114 Past RECOVGNY 25 4 115 Appendix B Hard Disk Hot Plug icons ibas 116 Before Unplug suscita o 116 Unplug A 116 Insert a New Disk Hot Plug ooooocccccccnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn
20. Path SNAPSHOT SCHEDULE This section lists all the available settings of the daily snapshot policy Daily Snapshot Specifies whether to allow the system to create a storage snapshot automatically or manually Time Specifies the time to create the snapshot automatically Keep Copies Specifies the maximum number of the snapshot copies BACKUP SCHEDULE This section lists all the available settings of the backup policy Weekly full backup Specifies whether to allow the system to create weekly full backup automatically or manually Weekday Specifies the day to create the full backup files automatically Time Specifies the specific time to create the full backup files Keep Copies Specifies the maximum number of the full backup copies Daily Incremental backup Specifies whether to allow the system to create daily incremental backup automatically or not Time Specifies the specific time to create the incremental backup files VOLUME BACKUP PATH SETTING This section lists all the available settings of the backup policy Local Backs up volumes to local storage NFS Backs up volumes to the specified NFS server Host Specifies the NFS server host Path Specifies the available path of the NFS server 57 7 7 Storage Bakcup and Restore The Storage Backup screen allows the administrator to backup a volume manually view an existing backup delete an existing backup and restore a volume to an existing backup
21. Specifies the end port that the rule will apply to if you select user defined as the service type Server IP Address If you want to apply the rule to a special IP address check this option DELETING SERVICES FROM THE port forward LIST Check the Delete check box of the corresponding service and click the Delete button to delete the service from the port forward list The firewall will not forward this service any more 11 6 Security Log The Security Log page shows the firewall logs o Overview Content Filter Access Control PP port Forwarding y Security Log SECURITY LOG This section lists all the firewall logs Date Displays the date of the log Time Displays the time of the log Source Displays the source IP address of the package Destination Displays the destination of the package Protocol Displays the protocol of the package Event Displays the action that the firewall has taken to deal with the package SECURITY LOG SORTING Select Search by addresses or Search by date in the drop down menu Specify the key word in the text fill and then click Search button The results will then appear 88 The UMG 2000 UMG 2200 provides system management mechanisms to understand and manage our system It mainly provides hardware overview company profile setup and system event management HARDWARE OVERVIEW The UMG 2000 UMG 2200 will display all hardware information i
22. Version v3 0 0 PBX Disabled Down Hardware Version v2 0 0 Wireless Disabled Down Last Software Update Date 01 01 2008 00 00 01 Disabled Deni Internet Domain Name NA Firewall 4 Enables O ve t Wi N workgro A poso Network Storage Disabled Down ioy Mode Standalone Dey om PPTP VPN Disabled Don System Uptime 23 52 01 Fax Server Disabled Down Last Reboot Date 0603 2009 07 17 18 FIP Disabled Down Current Date 0604 2009 07 10 09 Alert Enabled Normal gt System Temperstore 100 40Fah 38 00 C 4 A Branch to Branch CPU Usage la Maintenance HEADER Welcome Displays the effective user ID Company Displays the company name Location Displays the location SYSTEM STATUS This section lists the system status of UMG 2000 UMG 2200 including the current system information and the software hardware versions Software Version Displays the software running version number Hardware Version Displays the hardware version Internet domain Name Displays the Internet Domain Name configuration Storage Workgroup Name Displays the Workgroup name of the Network Storage Deploy Mode Displays the deployment mode Standalone Headquarter or Branch mode System Uptime Displays the total uptime since the last reboot Last Reboot Time Displays the last system reboot time Current Date Displays the current date Temperature Display the current system internal temperature CPU Usage Displays the current CPU utilization rate 33 UMG SERVICE Thi
23. and its password is admin all in lower case S Unified Office Gateway Username Password 24 2 3 2 Welcom to Quick Start After the first login an easy and short quick start up should be completed to make the UMG 2000 UMG 2200 service normally There is an alternative selection in the page Welcome One selection is for Quick Start and the other is for Faster Recovery UMG to UMG which will be explained in the user s manual The quick start includes five steps which will lead administrator to setup the UMG 2000 UMG 2200 Check the first radio box and then click the button Start to continue Welcome Thank you for choosing PLANET UMG products You will be walking through the basic system setup in 5 quick and easy steps including R 1 Create Company Profile 2 Activate UMG Services 3 Setup Internet Connection O Ss Fast Recover UMG to UMG 4 Setup Wireless Network 5 Setup Storage Please click on Start when you are ready Step 1 Create the Company Profile This page allows an administrator to build a company profile Specify the profile and then click the button Next to go to step 2 a Create Company Profile The following system information is required for the PLANET UMG product to work properly and comply with legal requirements in your country Company PLANET Location TAIPEI Country TAIWAN Time Zone GMT 03 00 Taipei PBX Extension
24. at the UMG 2000 UMG 2200 LAN Configuration A Local Area Network LAN is a high speed communications system designed to link computers and other data processing devices to share vital computing resources such as printers files etc The UMG 2000 UMG 2200 provides 24x4 10 100 Mbps and 2x10 100 1000 Mbps ports for LAN switching The UMG 2000 UMG 2200 also provides the Spanning Tree Protocol STP to prevent undesirable loops in the network NETWORK SERVICES Configuration The UMG 2000 UMG 2200 provides many network services including FTP DNS SAMBA NTP DHCP etc Network services management allows for the ability to manage the configuration of these services 5 1 Overview The administrator can get the overview of the network settings and the status of the network services internet _ Local Network x Service VPN Log y Internet Setting Local Network Setting ISP Type Static Connected Users Primary DNS Address 168 95 1 1 DHCP Range Start Addres Secondary DNS Address 168 95 192 1 DHCP Range End Address Internet Link Speed Loading Local Network Link Speed Internet Domain Name ooo yang92 cn Network Storage ce nctovasiaanaesup maces Enabled DNS Serve os eee Enabled PUP VEN SEE sone cence Enabled Domain Workgroup workgroup NIES a Enabled INTERNET SETTING This section lists the current settings of the Internet ISP Type Displays the ISP type IP Address Displays the
25. enabled or disabled Auto Backup Displays the state of the feature Auto Backup feature enabled or disabled Auto Reply Displays the state of the feature Auto Reply enabled or disabled Email Alert Encrypted Connection Displays the state of the feature Encrypted Connection enabled or disabled Encrypted Connection SSL Displays the state of the feature Encrypted Connection enabled or disabled Internet Domain Name Displays the domain name of the server Attachment Size Limitation Displays the attachment size limitation Mail Box Limitation Displays the mail box limitation of each user VIRUS SETTING The section lists the current setting of the virus database Protection Displays the antivirus state Auto Update Displays the state of the feature auto update Email virus database enable or disable Virus Database Version Displays the current version of the virus data base Last Update Displays the last upgraded date in format of MM DD HH MM SS YY 71 9 2 Email Basic Setting The Email Setting page allows the administrator to manage the setting of the Email service Email Service Enable v Enable Internet Domain Name Spam Guard OEnable Disable Attachment Size Limitation oo Enable Disable Mail Box Limitation Auto Reply OEnable Disable Virus Setting Encrypted Connection SSL OEnable Disable Protection OEnable Disable Email Alert Enable O D
26. extension 1456 can call the user named user_div1 with the extension 5678 by dialing 5678 directly If another UMG 2000 UMG 2200 joins the UMG 2000 UMG 2200 group as a new division and the user named user_div2 with extension 7890 is in it the three users can call each other directly Any call features in the call group e g call transfer conference and call forwarding is available between connected branches All calls between extensions in different branches are visa VoIP without paying any long distance changes Note The call prefix of the divisions is determined by the headquarter 13 4 Remote Data Synchronization When a new division is added to the profile of the headquarter two directories named FromBran lt location gt lt prefix gt and ToBran lt location gt lt prefix gt where lt location gt stands for the location of the branch and lt prefix gt stands for the extension prefix of the branch are created too The former is used for receiving data from the specific branch and the latter is used for sending data to the specific branch When a headquarter is add to the division s profile two directories named FromHQ and ToHQ are also created The former one is used to receive the data from the headquarter and the latter one is for sending data to the headquarter All these directories will be shown in the page Overview of storage The following is the detailed mapp
27. following modes STANDALONE Standalone is a standby mode when the Branch to Branch feature is disabled HEADQUARTER Headquarter is a server or master mode The UMG 2000 UMG 2200 in this mode will be the master node in this group DIVISION Division is a client or slave mode The UMG 2000 UMG 2200 in this mode will be a slave node in the group and can be managed by its headquarter 13 1 Branch to Branch Setup If you want to setup up Branch to Branch you must connect the UMG 2000 UMG 2200 to the Internet or your private network Choose one system as the headquarter server of this group and others as divisions clients Refer to Section Branch to Branch Setting to setup the configuration 13 2 Secruity Channel Once Branch to Branch is setup the secure Intranet will be built automatically To setup the connection both the headquarter and divisions will negotiate and SSL will be used for the authentication to protect from any Internet threats Then a VPN channel is built for the encryption data transmission and this secure channel will be maintained until the physical network link is down or disconnected manually 94 13 3 Remote Calls Once the connection is settled the database of all the branches and the voice link will be setup automatically This means that users can call the extensions in the UMG 2000 UMG 2200 group once the connection is settled For example a user of the headquarter named user_hq with the
28. for any inaccuracies that may be contained in this User s Manual PLANET makes no commitment to update or keep current the information in this User s Manual and reserves the right to make improvements to this User s Manual and or to the products described in this User s Manual at any time without notice If you find information in this manual that is incorrect misleading or incomplete we would appreciate your comments and suggestions FCC Warning This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the Instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense FCC Caution To assure continued compliance example use only shielded interface cables when connecting to computer or peripheral devices Any changes or modifications not expressly approved by the party responsible for compliance could void the user s authority to operate the equipment This device complies with Part 15 of the FCC Rules Operation is s
29. include email voice remote access VPN and network storage 4 1 User Overview The administrator can get the overview of all the available users profile including a brief introduction in the Overview page To get more detailed information on a specific user click the corresponding user name Refer to Section Updating the User Setting The administrator can also delete or temporarily suspend the user s access by checking the radio box and clicking the delete button Refer to Section Delete a User Account Y Overview faa Group Add User User List 1 1 Usemamea Department a Emaila PPTP VPNa Extensiona Call Privilege a Quotaa Delete alex ENM Enabled Enabled 7001 Local 1GB O allen ENM Enabled Enabled 7000 Local 1GB O james ENM Enabled Enabled 7002 Local 1GB O USER LIST This section lists all the available user information Username Displays a user name Department Displays the department which the specific user belongs to Email Displays the email service status of the user PPTP VPN Displays the PPTP VPN status of the user Extension Displays the VolP phone number of the specific user Call Privilege Displays the call privilege of the specific user Quota Displays the maximum quota of the specific user 36 4 2 Deleting a User Account Check the radio box and click the delete button You can delete or disable the specific user account Disabling the user account will freeze all user services withou
30. mail attachment Mail Box Limitation Specifies the limitation size of the users mail box VIRUS SETTING This section lists all the settings of the email antivirus database Protection Enables or disables antivirus protection Enable this feature if you would like to scan mail for antivirus Auto Update Enables or disables the feature Auto Update Email Virus Database Enable this feature if you want to make the UMG 2000 UMG 2200 update the email virus database automatically 72 ALERT EMAIL ADDRESS This section lists all the email alert mail addresses that the UMG 2000 UMG 2200 will send email to when the system encounters critical error Alert Mail Receiver Displays the alert email receiver Add new email alert address Specifies the alert email receiver ADD MAIL ADDRESS TO ALERT EMAIL LIST Specify a full Email address and click the Apply button to add the email address to the alert list DELETE MAIL ADDRESS FROM ALERT EMAIL LIST Check the delete check box and click the Apply button to delete the selected email address from the alert list 73 9 3 Email Blacklist All the email from the email addresses email accounts domain names in the email blacklist will be reject by the email server The administrator can manage the email black list in the Blacklist page o Overview B S Forward Email Black List Setting Add Domain Email address to Black Username O
31. pbx service successfully 6 5 2009 01 24 37 info 0x11118002 add user james successfully 6 5 2009 01 24 37 info 0x11118002 add user alex successfully 6 5 2009 01 24 36 info 0x11118002 add user allen successfully 6 5 2009 01 24 36 info 0x11118002 add user admin successfully 6 5 2009 01 24 36 info 0x11118002 add user exim successfully 6 5 2009 01 24 35 info 0x11118002 add user dovecot successfully 6 5 2009 01 24 35 info 011118002 add user clamay successfully 6 5 2009 01 24 35 info 0x11118002 add user squid successfully 6 5 2009 01 24 35 info 0x11118002 add user mail successfully 6 5 2009 01 24 34 info 0x1110208e set b2b configuration successfully 6 5 2009 01 24 34 info 0x11102085 set storage configuration successfully 6 5 2009 01 24 34 info 0x1120101c set local backup 6 5 2009 01 24 33 notify 0x61a01001 detect WAN ip address 210 66 155 75 6 5 2009 01 24 31 info 0x111020a0 set evm configuration successfully 6 5 2009 01 24 30 info 0x11201020 set scheduled incremental backup enable 6 5 2009 01 24 30 info 0x1120101a set scheduled full backup enable 6 5 2009 01 24 30 info 0x111020a1 set printer configuration successfully 6 5 2009 01 24 30 info 0x1110208c set ips configuration successfully 6 5 2009 01 24 30 info 0x1112b005 start pptp vpn service successfully Sort All Critical Major Minor Warning Info Notification EVENTS This section lists all the system events information Date Displays the date of the events Time Displays the
32. pop out the SATA carrier 1 4 2 Rear Panel E o o O KPNI Cooling Fans 00 0 090 System cooling fans on rear panel Voice P1 UMG 2000 4 x RJ 11 4 x FXO UMG 2200 8 x RJ 11 8 x FXO Wireless P2 1 x 802 11b g n Wireless Access Point 3 x Antenna Detachable LAN 1 24 ports 24 x RJ 45 10 100Base TX Auto Negotiation Auto MDI MDI X 2526 ports 2 x RJ 45 10 100 1000Base T Auto Negotiation Auto MDI MDI X WAN 1 x RJ 45 10 100Base TX Auto Negotiation Auto MDI MDI X USB 2 x USB2 0 future feature Cooling Fan Power supply cooling fan AC PWR 100 127V AC 6 3A 200 240V AC 3 0A 50 60 Hz 200 Watts 14 1 5 Technical Specifications Hardware Specification Case 2U high Rack or Desk WAN 1 x RJ 45 10 100Base TX Auto Negotiation Auto MDI MDI X LAN 2 x RJ 45 10 100 1000Base T Auto Negotiation Auto MDI MDI X 24 x RJ 45 10 100Base TX Auto Negotiation Auto MDI MDI X SATA support 4 Port SATA Controller SATA I SATA II Hard Disk Hard Disk Hot Swappable SATA Disk 4 x 80GB 160GB 250GB 500GB 1TB VOE UMG 2000 4 x RJ 11 4 x FXO UMG 2200 8 x RJ 11 8 x FXO Wireless 1 x 802 11b g n Wireless Access Point 3 x RP SMA Detachable Antenna USB 2 x USB2 0 future feature LED Indicators 1x PWR LED 1 x Internet LED 1 x PBX LED 1 x WLAN LED 1 x E mail LED 1 x Firewall LED 1 x Alert LED 4 x Storage LED
33. the configuration 4 System Update Diagnostic un Remote Service O Backup Configuration O System Reboot O Restore Configuration From Selected File O Restore Configuration To Default Restore System To Manufacture Default CONFIGURATION Backup Configuration Backs up the current configuration to your PC Restore Configuration From Selected File Restores the configuration to the user s specified file Restore Configuration To Default Restores the configuration to default System Reboot Reboots the UMG 2000 UMG 2200 Shut Down Shuts down the UMG 2000 UMG 2200 Restore System To Manufacture Default Restores the UMG 2000 UMG 2200 to manufacture default This will restore all configurations to default and clear all data in the disks You must backup the configuration and important data first 104 14 2 System Update The System Update page allows the administrator to update the software to the latest version Py System Uy system upase Diagnostic 17 Remote Service Software Update Select Software Image Uploaded Version Number SOFTWARE UPDATE Select Software Image Selects the update image file on your PC or file server Uploaded Version Number Displays the uploaded software version Download the latest image file to your PC Select the software image that you want to update on your PC and then click Apply to update 14 3 Diagnose The page Diagnose a
34. time of the events Level Displays the event severities ID Displays the event IDs Description Displays the detailed descriptions of the events Alert Event Classification This section lists the event sorting information by a user s selected criterion All Displays all events Critical Displays the critical events only Major Displays the major events only Minor Displays the minor events only 92 Warning Displays the warning events only Info Displays the information events only 93 13 Web Management Branch to Branch The Branch to Branch is a solution for building a company intranet which provides the ability to build a secure intranet share data setup voice link and manage remote IT resources between all your branches by using the Internet First a reliable secure and auto recoverable connection is built between the different branches via the Internet or your private network Second an intranet which can only be accessed by authorized users especially for the numbers or employees of the organization will be built based on this connection Third the VoIP switching and data synchronization systems are automatically setup for inter branch communication Finally a centralized configuration management platform for the administrator to organize and manage all data and resources within the whole intranet is implemented When the enabling the Branch to Branch feature the UMG 2000 UMG 2200 can be in only one of the
35. to securely fasten the mounting rack to the floor or wall to eliminate any possibility of tipping over the rack This is especially important if you decide to install several UMG 2000 UMG 2200 chassis in the top of the rack A brief overview of the UMG 2000 UMG 2200 installation is as follows Select an appropriate site in the rack Unload 4 the plug screws from each side of the server Mount the ear brackets to the server from the each side Mount the server into the rack INODONAaanana no 2000009 000000000 000000001 a A 000D007000000000000000 0000 2000000000 0000000000000000 a 000 00 19 GQ 99 OOD E 2090299595 J0 0 00 0 00 N 0000000 Lock the server to the rack by mounting the ear brackets to the rack 20 2 1 8 The Hard Disk Installation The SATA subsystem supports four hot swappable hard drives The SATA drives are inserted to the SATA backplane that provides power and bus termination Note 1 Please install at least one 80G HDD to the No 1 disk carrier before system configurations 2 If with single HDD please select RAID level to JBOD Locate the storage subassembly Press the disk carrier switch to unlock the carrier Unplug the disk carrier by pulling the carrier handler a Press the disk carrier switch to insert the carrier to the disk slot Close the disk carrier lock switch to lock the carrier 21 2 2 Physical
36. web administration gradually 107 15 1 User Login Any user who wants to access the UMG 2000 UMG 2200 web management must login here Type an authorized username and password and then login Username Password Note The user login session will be automatically terminated for security reason If no action is taken in 5 minutes 108 15 2 User Home Page The page My Account shows the user profile My Account My Settings Contact List Call Records Call Reference Admin e PLANET Welcome aaf A Account Information 5 Unified Office Gateway Company PLANET Location TAIPEI Penal E E Disabled A no Disabled Emal A ii NA r Network Storage Private Capacity AA Enabled Storage Used oa NA Storage Quote o n E 0GB r PBX A E A Disabled Do Not DD a a Extension Number L N A Forward AllCallsto Voice Mail Password l NA Personal Greeting Forward Calls On Busy to NA Send Voicemail to Email Forward Calls no answer to Registration State p Wireless Open System ACCOUNT INFORMATION This section lists the current user account settings Username Displays the username Fullname Displays the full name Department Displays the department group that the user belongs to Account Status Displays the state of this account active or suspend SERVICE PRIVILEGE This section lists the current service privileges of this user Email
37. 000 UMG 2200 uses STP on the switch Port 1 to Port 26 to detect the loop link If the loop occurs the information will be presented in the Overview page Then unplug the indicated cable and check your physical Ethernet link Network Port Status 3 3 Alert Log The screen displays the UMG 2000 UMG 2200 alert log list If the administrator has assigned the alert email address the messages will be sent to the added email address gt Overview Events Date Time ID Description 6 3 2009 07 27 43 0x61201001 detect WAN ip address 210 66 155 75 6 3 2009 07 18 17 0x60101641 system startup Date Displays the date of the alert log Time Displays the time of the alert log ID Displays the alert log ID Description Displays the detail description of the alert Log 35 4 Web Management User The UMG 2000 UMG 2200 provides a user based service provisioning with secured access control based on the given privilege GROUP MANAGEMENT Group management allows the administrator to organize groups and departments similar to the organization of your company and assign different privileges to different groups It creates a more efficient way of managing and controlling large numbers of users USER MANAGEMENT User management allows the administrator to manage the user profile Based on the profile the data and services of this user can be created updated or deleted An user provisioning services
38. 000 UMG 2200 s PBX allow users to freely communicate with each other thus creating a cost effective telephone environment 61 8 1 IP PBX Overview The UMG 2000 UMG 2200 IP PBX overview displays the current IP PBX services status Call Setting Conference Call Rule Channels Call Reference B Call Log aerea Enabled Conference Record Call Forwarding a Enabled A AN Enabled Call Packup Fai AEE Enabled Call Parag oo Enabled Do Not Disturb ooo Disabled PBX Call Pefit o TXXX Fax To Email Address N A Extension Username Privilege Calling State Registration State IP Address Voice Recording 7000 allen Local Free Unregistered WA Disabled 7001 alex Local Free Unregistered NA Disabled 7002 james Local Free Unregistered NA Disabled This section indicates the status of the following PBX features VoIP Service Displays the state of the IP PBX service enabled or disabled Call Forwarding Displays the state of the feature Call Forwarding enabled or disabled Call Pickup Displays the state of the feature Call Pickup enabled or disabled Do Not Disturb Displays the state of the feature Do Not Disturb enabled or disabled Call Parking Displays the state of the feature Call Parking enabled or disabled Conference Call Displays the state of the feature Conference Call enabled or disabled Record Voice Displays the state of the feature Record Voice enabled or disa
39. 160GBytes may take 45 minutes to repair while the hard disk capacity of 1TBytes will take approximately 8 hours to repair the damaged data 117 Appendix C Remote Access The UMG 2000 UMG 2200 supports remote access Administrator can access the web management remotely via secure HTTPS From remote PC launch a web browser for example IE Firefox etc and type https ipaddress in the address bar of browser Type in an authorized username and password and then click the button Apply The default username is admin and its password is admin all in small case Unified Office Gateway Username Password Apply 118
40. 5 quick and easy steps including 1 Create Company Profile 2 Activate UMG Services 3 Setup Internet Connection O Ss Fast Recover UMG to UMG 4 Setup Wireless Network 5 Setup Storage Please click on Start when you are ready 114 Fast Recovery Insert the four disks that you removed from the faulty UMG 2000 UMG 2200 into the new system Click the Confirm button and the rebuilding will be implemented Please do not close the browser and wait patiently for the results 1 Remove 4 x Disk Carieers from old UMG 2 Insert them in new UMG Confirm If the following screen appears it means the fast recovery has completed successfully Otherwise check the devices After the rebuilding the UMG 2000 UMG 2200 will reboot automatically Then the new UMG can serve normally Fast Recovery 1 Remove 4 x Disk Carieers from old UMG 2Insert them in new UMG O Fast recover has been conducted the system will be rebooted in a few seconds Back 115 Appendix B Hard Disk Hot Plug The UMG 2000 UMG 2200 supports the SATA hot plug The hot plug allows the administrator to replace the faulty device with a new one with the same model at the running time rather than rebooting the system Before Unplug If one of the SATA devices is faulty the panel will show the faulty device by alerting the administrator with a corresponding SATA LED red The next figure shows the mapping of the fo
41. Connection 2 2 1 WAN Connection Locate the WAN port on the rear panel Connect the WAN port with the Ethernet cable Internet 2 2 2 LAN Port Connection There are 26 Ethernet ports on the rear panel The port 1 to 24 are 10 100 Mbps Ethernet ports and the port 25 and port 26 are 10 100 1000 Ethernet ports It is recommended to connect the third party switches to the port 25 26 to expand the LAN ports ti fea alata 22 2 2 3 PSTN FXO Port Connection Locate the voice port of the PSTN adapter on the rear panel The Analog PSTN port may vary from 4 8 FXO ports Connect one or more telephone cables to one of the selected FXO port p Aaa ea PSTN 23 2 3 Quick Setup Wizard 2 3 1 First Time Login Now that the network connection between your PC and UMG 2000 UMG 2200 has been established you must login in order to access PLANET View Launch a web browser for example IE Firefox etc and type the UMG 2000 UMG 2200 IP address in the address bar The default address is http 192 168 1 1 If you can not see the following login page recheck your physical LAN connection and repeat Section 4 2 LAN Connection To avoid web based management abused by unauthorized users the login sessions will logout automatically if the session is inactive for more than 5 minutes Type in an authorized username and password and then click the button Apply The default username is admin
42. EE Eae ea eE EE aoa EOE PES aeaoe 71 9 2 Email Basic OO aa 72 9 3 Email Blacklist taoitniteci n iento idacideDiccniietitanidecitentie niendo iiia bitadir 74 9 4 Email Alias 00 75 IE O ao 76 E AAA oAA A shesacccenans ancctanacedcessaantetanbanseeuseantenasaaxvass 77 10 Web Management AT etc cede eee eee eee eee 78 10 1 FTP OVOVI Weiss is 78 102 FTP SCI tect acest erected sects cree acctec creabd 78 10 3 FTP AGCOUNE is 79 WO TP OG each ccc T T TA eee 80 11 Web Management Security ccceeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeseeseeeeeeeeeeeeeeees 81 11 1 SECUPITY OVervieW ii 82 112 Security Settihg ooocincnioononencinennnarnioi ron 84 11 3 Content Fitek coa id 85 11 4 oo CONMUOl cr E E 86 11 5 Port F rWwarding anaconda 87 11 6 EUA iieis ranra raa eee eee eee 88 12 Web Management SyStem cccceeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeseeeeeeseeeeeeeeeeeeeeeeees 89 12 1 SyStem OVErviGw ocn 90 12 2 System Setting 2 2 es ek ea ra a a a a aa E a aaa Ea aaa E aae a a a E aa naaa i aaa naa E EE 91 12 3 System Eveni LOG acces cesses cscs ce cc che ccs chee cia cheese cee A Kaafu AEA EN Akaa irse 92 13 Web Management Branch to Branch ceeeee et ii nn nnn nines 94 13 1 Branch to Branch S tu Picasa inicias 94 13 2 Secrtulty Channel toniniciciaicinininininininininininnids 94 13 3 Remote ia 95 13 4 Remote Data Synchronization oooooonncncccnnonononononnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnns 95 13 5 Shared
43. Email Address Domain Name EMAIL BLACK LIST SETTING This section allows for the adding of new entities to the email black list Username Specifies the username that you want to add to the black list Email Address Specifies the email address that you want to add to the black list Domain Name Specifies the domain name that you want to add to the black list All the emails sent to this domain will be blocked EMAIL BLACK LIST This section shows all the entities in the email black list Username Displays the name of the black entity Email Address Display the type of the black entity username email address or domain name DELETE ENTITIES FROM THE BLACK LIST Check the Delete check box and click the Apply button to delete an entity from the black list 74 9 4 Email Alias Administrators can manage the Email alias here Email alias is not a real email account Instead it is an address that forwards all emails that it has received to its email accounts Settings f Blacklist Alias List Member List Alias Settings Member All Users A 52 fallen lee Add New Alias 1 aise james Alias Name l de OVERVIEW This section lists all the existing email alias accounts and their numbers Select an alias name and its numbers will be shown in the number menu Alias List Displays all alias names Number List Displays the numbers of an alias SETTINGS
44. GH This section lists all the current firewall pass through rules IPSec Passthrough Displays whether the IPSec Passthrough feature is enabled or disabled PPTP Passthrough Displays whether the PPTP Passthrough feature is enabled or disabled L2TP Passthrough Displays whether the LTP Passthrough feature is enabled or disabled DOS PREVENTION This section lists all the current settings for the DOS prevention TCP SYN Flood Displays the state of the TCP SYN Flood feature enabled or disabled UDP Flood Displays the state of the UDP Flood feature enabled or disabled ICMP Flood Displays the state of the ICMP Flood feature enabled or disabled Ping of Death Displays the state of the Ping of Death feature enabled or disabled 82 PPTP VPN SECURITY This section lists all the current PPTP VPN settings PPTP VPN Service Displays the state of the PPTP VPN service enabled or disabled VPN Server Address Displays the IP address PPTP VPN server VPN client Address Range Displays the IP address range which will be granted to PPTP clients by the server Authentication Type Displays the authentication method in which the PPTP server authenticates its clients Encryption Type Display the encryption type in which the PPTP server encrypts the data Compression Displays the state of the data compression enabled or disabled 83 11 2 Security Setting The Security Setting page allows th
45. IP address of the WAN port of UMG 2000 UMG 2200 Subnet Mask Address Displays the subnet mask address Default Gateway Address Displays the IP address of the default gateway Primary DNS Address Displays the primary DNS address Secondary DNS Address Displays the secondary DNS address Internet Link Speed Displays the maximum speed of the Internet link LOCAL NETWORK SETTING This section lists all the current settings of LAN Connected Users Displays the number of users that have been connected to the UMG 2000 UMG 2200 Local Server Address Displays the LAN IP address of the UMG 2000 UMG 2200 Subnet Mask Address Displays the LAN subnet mask address DHCP Server Displays the state of the DHCP server enabled or disabled DHCP Range Start Address Displays the start address of the DHCP IP range DHCP Range End Address Displays the end address of the DHCP IP range Local Network Link Speed Displays the maximum speed of the LAN link INTERNET SERVICES This section lists the service state of the WAN services Internet Domain Name Displays the Internet domain name DNS Server Displays the state of the DNS service enabled or disabled Email Server Displays the state of the email service enabled or disabled PPTP VPN Server Displays the state of the PPTP VPN server enabled or disabled Network Storage Displays the state of the network storage service SAMBA enabled or disabled LOCAL NETWORK SERVICES This section lists
46. NUAL SETUP INTERNET CONFIURATION PPPOE If your ISP type is PPPoE choose it as your ISP type and setup the configuration Bes Setup Internet Connection ISF Type Login Name Password Confirm Password Static IP Address DNS Server Address MAC Address Item O Enable Disable Automatically obtain DNS addresses 3 S S ae 00 30 4F 71 23 17 Description Login Name Specify the login username to the PPPoE server Password Specify the login password to the PPPoE server Confirm Password Retype the password Static IP Address Specify whether you have a static IP address IP address Specify your static WAN IP address if you have enabled the Static IP Address Subnet Mask Address Specify the subnet mask address if you have enabled the Static IP Address DNS Server Address Automatically obtain the DNS address or specify the IP address of the primary and secondary DNS server MAC Address Show MAC address information 29 MANUAL SETUP INTERNET CONFIURATION PPTP If your ISP type is PPTP choose it as your ISP type and setup the configuration Bes Setup Internet Connection ISP Type PPTP Server Login Name Password Confirm Password Static IP Address DNS Server Address MAC Address Item PPTP Y E m O Enable Disable Automatically obtain DNS addresses oS S B 00 30 4F 71 23 17 Description
47. Services Providing IP PBX VoIP Internet Security E mail FAX Server Switch Wireless AP and Network Storage service the UMG 2000 UMG 2200 features single point of management to improve IT service ability The UMG 2000 UMG 2200 benefits the SMBs lower cost of ownership quick and easy deployment low noise space saving and energy conservation for better business environment Traditional Office System onj ito a Wireless AP Laptop E mail Se ver IP Fhone 4 Internet Firewall VPN Gateway Network Storage Printer New Office System IP PBX fico l dy de g o o Wireless AP E mail Server a Fax Server FTP Server pea a Network Storage S Branch to Branch Ss ee ee 100BaseTX UTP Laptop Support 8 PSTN IP Phone UMG 2200 A _ Unified Office Gateway Printer Telephone wire eo 2 4GHz 902 1 1m Office Voice and Data Communication The exchange of business data and voice with high security and superior performance is in great demand A secure channel based on SSL VPN is built for data synchronization A private voice switching system helps to avoid local or long distance charges by exchanging voice via a secure Internet tunnel Additionally web based remote management makes it possible to manage all IT resources in your branches without leaving your own office The UMG 2000 UMG 2200 supports Branch to Branch up to 8 offices A ooge redate ps 192
48. THROUTH This section lists all the settings of the firewall pass through rules IPSec Passthrough Enables or disables the IPSEC Passthrough feature Enable this feature to allow Internet Protocol Security IPSEC pass through PPTP Passthrough Enables or disables the PPTP Passthrough feature Enable this feature to allow PPTP VPN pass through L2TP Passthrough Enables or disables the L2TP Passthrough feature DOS PREVENTION This section lists all the settings of the firewall DoS prevention rules TCP SYN Flood Enables or disables the TCP SYN Flood feature Enable this feature for protection from the TCP SYN flood attack UDP Flood Enables or disables the UDP Flood feature Enable this feature for protection from the UDP SYN flood attack ICMP Flood Enables or disables the ICMP Flood feature Enable this feature for protection from the ICMP SYN flood attack Ping of Death Enables or disables the Ping of Death feature Enable this feature for protection from a Ping to Death attack Note 84 A DMZ host will be exposed on the web without protection by a firewall Assigning a DMZ host may make other computers in the network vulnerable When assigning a DMZ host you must take security into account and protect it if possible 11 3 Content Filter The Content Filter page allows the administrator to set the HTTP content filter rules and assign the trusted IP
49. The UMG 2000 UMG 2200 supports RAID on storage devices A RAID device is a logical device that has physical devices underlying it These physical devices are disk partitions The supported RAID levels are Level 0 Provides data striping or the spreading out of blocks of each file across multiple disk drives but without redundancy This improves performance but does not deliver fault tolerance If one drive fails then all data in the array is lost Level 0 1 RAID 0 1 is a mirrored configuration of two striped sets This is a technique in which data is written to two duplicate disks simultaneously providing data redundancy Level 5 Provides data striping and utilizes one disk for backup information which enables it to restore any other disk in the array On top of the RAID the UMG 2000 UMG 2200 supports Logical Volume Management LVM2 that provides a higher level view of the disk storage on a computer system than the traditional view of disks and partitions This gives the system administrator much more flexibility in allocating storage to applications and users Storage volumes created under the control of the LVM can be resized and relocated The LVM also allows management of storage volumes in user defined groups allowing the system administrator to deal with sensibly named volume groups Another choice other than RAID is the technology of Just a Bunch Of Disks JBOD The RAID system stores the same data redundantly on multiple d
50. W 4 Disable Unconditional Forwarding J L J L2J L5 Call Parking W W Enable No Answer Forwarding W e Retrieve Parked Call LuJ LoJ LuJ uy LoJ L5J Disable No Answer Forwarding t tJ bJ Record Welcome Voice J LJ LsJ L5 Welcome Voice Menu ois 1 J Ls Lsl Branch Loation Remote Outbound Dialing Rule Branch Loation Remote Outbound Dialing Rule Call Reference Dial External Dials 9 and destination number to call the number Dial Operator Dials 0 to call the operator Retrieve Voice Mail Dials 8 to retrieve voice mail Record Personal Greeting Dials 81 to record a personal greeting Play Personal Greeting Dials 82 to play the personal greeting record Enable Forward On Busy Dials 90 and a forward extension the number to enable the forwarding of calls when busy All your calls will be forwarded to the preselected extension when your line is busy Disable Forward On Busy Dials 91 to disable the forwarding of calls when busy Call Parking Dials 700 when on the line allows the holding of the incoming call and retrieves that call from another telephone line Retrieve Parked Call Dials the number that you have heard when you have parked the former call to retrieve the parked call It is a number between 701 and 705 Record Welcome Voice Dials 85 to retrieve voice mail Welcome Voice Menu Dials 86 to access the Welcome Voice Menu Call transfer Dials to transfer the incoming call to the other line Co
51. allows the administrator to manage the FTP service A SOS Q Enable O Disable Encrypted Connection FTPS Enable Disable FTP SETTING This section lists all the available settings of the FTP service FTP Server Enables or disables the FTP server Encrypted Connection FTPS Enables or disables the encrypted connection 78 10 3 FTP Account The FTP Account page allows the administrator to manage the FTP User ni swns E gt os FTP Account Requester Email FTP Login Name FIP Password Apply FTP USER This section lists all the available settings of FTP configuration management Requested Email Specifies the email address of the one who requested the FTP service Login Name Specifies the account that is used to login to the FTP service Password Specifies the corresponding password Directory Specifies the authorized directory of this account Privileges Specifies the privileges of this account Duration Displays the valid duration of the account After the specified period the account will expire automatically 79 10 4 FTP Log The FTP Log page show FTP Log o Overview FTP Log List FTP LOG LIST This section lists the service state of the LAN services Requested Email Displays the email address of the one who requested the FTP service Login Name Displays the login account Client IP Displays the current client IP address File Name Displays the download
52. bled Operator Number Displays the current assigned Operator extension Number Call Prefix Displays the call prefix Fax to Email Address Displays the fax receiver s email address EXTENSION LIST This section lists all the extensions with the owner s information in the UMG 2000 UMG 2200 Extension Displays an extension number Username Displays the full name of the specific extension IP Address Displays the current IP Address of the phone with the specific extension Registration State Displays the status of the phone with the specific extension registered or unregistered Call State Displays the call state of the specific extension free or busy 62 8 2 IP PBX Feature Setting Click the Setting tab in the VoIP screen The VoIP Setting screen appears allowing the administrator to manage the IP PBX services and features The IP PBX service and call features can be globally or individually enabled or disabled n Overview IM Alida gt Conference Call Rule Channels Call Reference B Call Log Call Feature PBX Service Enable Disable Conf rence Record OEnable Disable Call Forwarding Enable Disable Voice Recording Enable Disable Call Pickup Enable Disable Call Parking Enable O Disable Do Not Disturb OEnable Disable PBX Call Prefix TXXX M Audio Quality Tuning Options Receive Gain 5 hp Transmit Gain 3 lab Fax To Email Address james planet com tw
53. cs pe vd mew ss mnt a emma 41 92 INTO 0 RE 43 5 3 Local a 43 e A O 44 39 The VPN Lodo ete eee 44 6 Web Management WirelesSS cccccccccccccccccccccccncncncncncncncnccncnnnnononononnnnnnnnonennnnnnnns 45 O O AA A Pu Ueo sve A AA ET 46 6 2 Wireless AO A ei 47 6 3 Wireless Clients conan ini o Raid 48 6 4 Blocking the Connected Wireless Client ccc eee eeeeeeeeeeeeeeeeees 48 6 5 Wireless MAC Block Dist i2i 2ccccsccsccscccevecsneceteceseestedeccewcecesnassednveesseceueaneessxnend 49 7 Web Management Storage cccoccccccccccccccccccnncncncncncncnononononenononononnnnnnnonenencnnnnnenanass 50 AS A iana Ea a ia riain 52 1 2 Niew a Volume by SMB tiara canina aaeain aaan iaaa anian anainn 53 7 3 Updatinga VOLUME tetanic 53 24 Deleting a VolUM sn 54 7 5 Creating a Storage VolUME cccccccccccccccccccccccccnccccccncncononononononononcnnononnncnnnnnnonos 55 1 0 Storage IN a 57 7 7 Storage Bakcup and Restore ooocccccccccccccccccccccccccccccncncnnncncnnnnnnnnnnnnnnnnnnnnnnnnnnnns 58 TETAS tii 60 9 Web Management PDA nine iii sa 61 8 1 IP PBX Overview aa 62 8 2 IP PBX Feature Setting aae eh ais 63 8 3 P PBX Conterence isnt r E Sec hi eesti 64 8 4 IP PBX Call 5 ieee enero ee ar r aa aar A rA aa ener Ers AA TAAA nE ANAE A TaN tanii 65 8 5 IP PBX Channel AAA ON 66 8 6 IP PBX Cal ReTor ncO lt lt icurasicinisia iii 67 8 7 IP PBX Call LO g a da 69 9 Web Management a 70 YA Email Overview oi r paaa e aaea
54. d Auto Reply Enable Disable Forward All Calls to Auto Reply Message Forward Calls On Busy to Forward Calls no answer to Do Not Disturb Enable Disable Send Voicemail to Email Enable Disable Personal Greeting Enable Disable Maximum 512 Characters USER ACCOUNT Username Displays your account username Full Name Specifies your full name New Password Specifies your new password Confirm Password Confirms and verifies the typed password CALL SETTING Voice Mail Password Specifies your voice mail password Forward All Call to Specifies the unconditional forward extension Fill the text fill only if you would like to forward all your calls to the extension Forward Calls on Busy to Specifies the forward extension Fill the text fill if you would like to forward your calls to the extension when your line is busy Do Not Disturb Enable or disable the Do Not Disturb feature Enable this feature only if you would like to prevent ringing of incoming calls EMAIL SETTING Auto Reply Enable or disable the feature Email Auto Reply Enable it if you would like to make the email server automatically reply to the emails that you receive Auto Reply Message Specifies the auto reply message 111 15 5 Contract List All users with their extensions and email addresses in the UMG 2000 UMG 2200 will be listed in the page Contact List mame a Fulinamea Extension a Call Privilege a D
55. d of the PC Window account to access the Network Shared Storage 7 3 Updating a Volume Click the volume name that you want to update and you can get the detailed information Change the setting and click the update button to update the volume Overview Dn Settings gt Backup Restore Log Update Volume r Network Storage Group List Privilege Volume Name backup_local ENM F 7 chai Read Write Y MIGB PRD lt Storage Size Auto Backup Enable Disable Auto Snapshot Enable Disable Read Only Sharing Scheme User List r Privilege Windows Sharing Enable Disable NFS Sharing OEnable Disable Read Write NFS Path Read Only NETWORK STORAGE Refer to Section Creating a Storage Volume 53 7 4 Deleting a Volume Select the radio button delete then click the Delete button to delete a volume Settings Backup Restore Y Log Volume List Name Capacity Free Capacity Auto Backup Auto Snapshot Mount Type Status Delete home 20G 19G Yes Yes cifs Ready system_log 10G 93G No No cifs Ready umg_mirror NA NA No No cifs reserved pbx 106 93G No No cifs Ready email 10G 93G No No cifs Ready fip 3G 2 8G No No cifs Ready backup_local 106 936 No No d Ready To Note All data in this volume will be deleted if the volume is deleted 54 7 5 Creating a Storage V
56. e accessed through the Internet any more o Overview Service List Service Name No entry Settings otocol Content Filter Etre y ie Access Control Service Name Service Type Protocol Start Port End Port Range 1 65534 Range 1 65534 Access Control Local Network Mac Ad ress J J O IP Address All Application Control QQ O Block Allow MSN O Block Allow BT O Block Allow Thunder O Block Allow eDonkey O Block Allow SERVICE ACCESS CONTROL This section allows for the setting of access rules on the LAN PC Service Name Specifies the service to block Service Type Specifies the service type It can be the system defined or user defined Protocol Specifies the network protocol that the rule will apply to if you select user defined as the service type Start Port Specifies the start port that the rule will apply to if you select user defined as the service type End Port Specifies the end port that the rule will apply to if you select user defined as the service type MAC Address Specifies the MAC address of the PC client in LAN on which you want to apply the rule IP Address If you want to apply the rule on a special IP address check this option Single IP Address Specifies one single IP address in LAN on which you want to apply the rule IP Address Range Specifies the IP address range in LAN on which you want to apply th
57. e administrator to manage the firewall Overview eo cone Content Filter Access Control Port Forwarding AS Log Firewall Security UPnP Support Enable O Disable DMZ Server Address J Response to Ping Enable O Disable DoS Prevention Passthrough TCP SYN Flood IPSec Passthrough Enable O Disable PPTP Passthrough Enable O Disable L2TP Passthrough Enable Disable FIREWALL SECURITY This section lists all the available security settings UPnP Support Enables or disables the UPnP Support feature Enable this feature if you would like to support the Universal Plug and Play UPnP protocol Response to Ping Enables or disables the Response to Ping feature Enable this feature to make the UMG 2000 UMG 2200 respond to the ping request from the Internet TCP SYN Cookie Enables or disables the TCP SYNC Cookie feature Enabling this feature will enable the SYN cookie to protect partial SYN flood DoS attacks DMZ Server Address Specifies the DMZ host IP address The clients on the outside network cannot connect to the servers in the private network which are protected by the firewall To solve this problem a DMZ demilitarized zone host is inserted between the company s private network and the public network The DMZ host will be exposed to the Internet without protection Specify it only if you need a special Internet service or expose one computer with no restriction PASS
58. e backup files Note It is strongly recommended that the administrator to perform manually backs up to the current volume and then restores the volume 59 7 8 The Storage Log The storage log shows the network storage history Overview Settings Backup Restore Events EVENTS Date Displays the date of the event Time Displays the time of the event Description Display the detailed description of the event 60 8 Web Management PBX The UMG 2000 UMG 2200 s Private Branch Exchange PBX solution provides a private telephone switching system that allows the telephone extensions to connect internally and domestically as well as externally and internationally In most cases a PBX is an independent piece of equipment residing in an enterprise and is responsible for switching calls between enterprise users lt allows these end users to place calls using a network instead of the standard telephone infrastructure The UMG 2000 UMG 2200 supports the PBX enabling users to share a specific number of external phone lines saving the added cost of having an external phone line for each user The UMG 2000 UMG 2200 s PBX allows end users to place calls using a network instead of the standard telephone infrastructure UMG 2000 UMG 2200 s PBX manages both the Plain Old Telephone Service POTS and Voice over IP VolP devices utilizing VolP accounts to connect them to telephone proxies Devices within the UMG 2
59. e rule All Specifies whether or not you want to apply the rules on all PC clients in LAN DELETING SERVICES FROM THE ACCESS CONTROL LIST Check the Delete check box of the corresponding service and click the Delete button to delete the service from the access control list The firewall will not block this service any more 86 11 5 Port Forwarding To control forward some special internet request from WAN to LAN the administrator can set the port forwarding rules in the page Port Forwarding The specific internet request can forward from WAN to LAN o Overview Settings Content Filter Access Control Y Log Service List Service Name Protocol Exterior Start Port Exterior End Port Server Ip Address Delete No entry Port Forwarding Service Name Port Forwarding Local Network Service Type All Protocol Server Ip Address y y 4 Exterior Start Port Range 1 65534 Exterior End Port Range 1 65534 SERVICE PORT forward This section allows for the setting of port forward rules Service Name Specifies the service to forward Service Type Specifies the service type It can be the system defined or user defined Protocol Specifies the network protocol that the rule will apply to if you select user defined as the service type Extension Start Port Specifies the start port that the rule will apply to if you select user defined as the service type Extension End Port
60. eadquarter Location Displays the location of the UMG 2000 UMG 2200 Headquarter Serial Number Displays the BTB serial number Headquarter Local Time Displays the local time of the UMG 2000 UMG 2200 Headquarter Call Prefix Displays the call prefix of the UMG 2000 UMG 2200 Location Displays the location of the specific Branch Serial Number Displays the BTB serial number of the specific Branch Link Status Displays the link status of the specific Branch Key Displays the key used to authenticate the specific Branch Local Time Displays the local time of the specific Branch Connection Time Displays the total connection live time of the specific Branch Call Prefix Displays the call prefix of the specific Branch Admin Click this button to go to the branch web administration to manage the IT resource of the branch UMG 2000 UMG 2200 when and only when connected 98 Settings Branch Operation Mode ara vets eo RMR IU Elaine Branch Connect to Headgear tt sor A 192 168 0 70 Headquarter Serial Number Local Time PBX Call Prefix Location em a W80087CN00000064 02 11 2000 05 24 1mx Taipei Ll z Local UMG W80087CN00000063 Taipei Connected a32252fc12d09af4354390e193a554c0 06 05 2009 18 57 57 0 day s 0 hour s 4 minute s 06 05 2009 18 53 0 day s 2 hour s 23 minute s Dox Enabled Enabled BRANCH Operation mode Displays the current operation mode Connect to Headquarter Displays the host
61. epartment a Locationa Email Address a alex Alex 7001 Local ENM TAIPEI alex yang92 cn allen Allen 7000 Local ENM TAIPEI allen yang92 cn james James 7002 Local ENM TAPE james yang92 cn CONTACT LIST Username Displays a username Full Name Displays the full name of the user Extension Displays the extension of the user Department Displays the department group the user belongs to Location Displays the location of this user Email Address Displays the Email address of the user 15 6 Personal Call Records The Call Records page shows the call records of the user Call Records Please refer to Section IP PBX Call Records 112 15 7 Call Reference Users can get the call reference from the page Call Reference Call Reference Be E E El p BE Be OG Ge 06 GG GE HEEE Please refer to Section IP PBX Call Reference 15 8 Logout Click the button sign out in the right top corner or close the browser to logout the current session If no action has been taken in 5 minutes the session will be logout automatically 113 Appendix A Fast Recovery Welcome to Fast Recovery After logging in the welcome page appears again Please select the Fast Recovery UMG to UMG and click the Start button to continue Welcome Thank you for choosing PLANET UMG products You will be walking through the basic system setup in
62. fies the receive gain Transmit Gain Specifies the transmit gain FAX Server This section set the email address of fax receiver Fax to Email Address the email address of fax receiver 8 3 IP PBX Conference Click the Conference tab in the VoIP screen The VoIP Conference screen appears allowing the administrator to manage the conference features The conference setting need select the conference room number and then set the room password Overview Call Setting 45 Conference Call Rule Channels Call Reference B Call Log Conference Room Add Conference Room Conference Room 22 x Conference Password Aap Conference room This section need to select the conference room number and set room password 64 8 4 IP PBX Call Rules Additional call rules call restrictions can be specified according to each country s specific rules in the screen Call Rule The blocking call rule setting is to restrict unexpected user calls which may result in additional costs for the business Another call rule is to add the prefix to the external calls automatically which may help reduce the call charges Overview Call Setting gt Conference enue Channels Call Reference B Call Log Call Rule List Rule Privilege Prefix Number Pattern Delete No entry Call Rule Setting HO BlockRule Add Prefix Rule Privilege Prefix Privilege Local v
63. g IP traffic using PPP It is supported by Microsoft dial up Networking The UMG 2000 UMG 2200 provides the PPTP VPN server to build a secure link to the UMG 2000 UMG 2200 from the outside of the office It is a good choice especially for mobile and remote users who can connect to the Internet and want to securely access the office network 81 11 1 Security Overview The page Security Overview shows the current security settings Settings Content Filter Access Control port Forwarding AS Log Firewall Security DMZ Server Address eee NA UPOR SOPPOR ec eee eee Enabled Response to Ping o na Enabled DoS Prevention Passthrough PGE SYN Fol or Enabled FERS EINE AR Enabled POR FRR cea Enabled SPIE PRC iia Enabled FOE 008 ooe e Enabled A iener Enabled Pg OF Deets o SEARA Enabled PETE VEN Service aa ee Enabled Avthentication Type eee mschap v2 VPN Server Address n NA Enerytion Type r e mppe 128 VPN Client Address Range oc 10 8 1 2 254 A oiiae Aa NA This section lists all the current firewall settings SPI Firewall Displays the state of firewall service enabled or disabled TCP SYN Cookie Displays the state of the feature TCP SYN Cookie enabled or disabled DMZ Server Address Displays the DMZ host IP address UPnP Support Displays the state of the feature UPnP Support enabled or disabled Response to Ping Displays the state of the feature Response to Ping enabled or disabled PASSTHROU
64. groups within the corporate The UMG 2000 UMG 2200 is also as the Web and E mail servers that are able to be set up with one mouse click It provides schedule automated snapshot and backup tasks to prevent data loss Besides the above functions the extensive features include DMZ support VoIP call control and Call Detail Record CDR configuration backup and restore secure remote management capabilities and many more 1 1 Product Features IP PBX VoIP Service VVVVVVVVVVVVVVV VV SIP 2 0 RFC3261 PSTN Support Call Parking Echo Cancellation FXO Disconnection Tone Detection QoS Support Music on Hold and Upload Music Files for MoH Telephone Conference 3 Way Calling Voicemail to E mail Forwards to Voicemail on No Answer Supports Call Hold Call Waiting Blacklist of Number Patterns Call Privilege Control Call Log 450 Minutes Recording Time Unconditional Unavailable Busy Call Forward Fax Server Support Multiple SIP Trunk Support Upload Sound Files for IVR E mail Service VVVVVVVVVVVV VV Supports POP3 SMTP IMAP Secured Socket Layer SSL Junk Mail Filtering E mail Storage Quota E mail Alias Group Assignment Mail Attachment Size Restriction User E mail Storage Quota E mail Log Record Management Anti Virus and Anti Spam Auto Backup Auto Reply E mail White and Black list Based on Domain Name User Name and E mail Address Supports Web Mail Supports Mail Service via DDNS Internet Security Service
65. he mail history spam and virus mail history and user connection history Overview Settings Blacklist gy Forward Email Log EMAIL LOG This section lists all the email logs Date Displays the date of an incoming or outgoing mail Time Displays the time of an incoming or outgoing mail From Displays the full address of the email sender To Displays the full address of the email receiver Encrypted Display whether it is an encrypted connection between the email client and the UMG 2000 UMG 2200 Email server Spam Displays whether it is a junk mail Virus Displays whether a virus is existing in the mail EMAIL LOG SORTING Select Search by name or Search by date in the drop down menu and specify the key word in the text fill Then click the Search button and the results will appear 77 10 Web Management FTP The FTP Server screen allows the administrator to manage the FTP server When adding an account to the FTP authorized list the UMG 2000 UMG 2200 will send the email with the suitable account and password information to the specified requested email and the account will expire automatically after the expiration time 10 1 FTP Overview The page FTP Overview shows the current FTP settings FTP Account Y Log FTP Service Requester Email FTP Login Name FTP Password Directory Privilege Duration Time Expired Delete 10 2 FTP Setting The FTP Setting page
66. his page allows the administrator to quickly setup the WAN connection To setup the Internet connection you should be awarded of what method you are using to connect to the Internet All technical information should be provided by your Internet Service Provider ISP The ISP type should be one of the followings static DHCP PPPoE or PPTP Select your ISP type in the drop down menu Specify the Internet connection configuration and then click the button Next to go to step 4 or click the button Skip to skip this step AUTO DETECT ISP TYPE By clicking the button Detect you can make the UMG 2000 UMG 2200 to recognize the ISP type automatically Sey Setup Internet Connection ISP Type Static Mi IP Address S S S Subnet Mask Address S S Ny Default Gateway Address IE FF y DNS Server Address Y im mM MN MAC Address 00 30 4F 71 23 17 It may take a while to detect your ISP type Please wait Sey Setup Internet Configration System is deteceing your type of internet service provider ISP Detecting 32 Sy o Operation is in process please wait 27 The ISP type will be detected and the result will be presented as follows If Network Cable Disconnected is detected please recheck the physical connection and repeat the action as shown in Section WAN Connection There could be more than one ISP type recognized so choose the most suitable type from the list and then click the butto
67. i Virus ClamAV Anti Spam Junk mail block Mailbox size Limit 200M 500M 1G 2G No Limit Attachment 2M 5M 10M 20M 50M No Limit Block List Share User Domain security modes Email Backup Auto Backup Network Storage RAID RAID 0 RAID 0 1 RAID 5 JBOD Date Sharing Windows Network Sharing NFSv3 Network Security DoS attack Prevention VPN Max connection 100 PPTP VPN tunnels 8 Site to Site SSL VPN tunnels VPN pass through IPSec PPTP L2TP pass through Internet Security Domain Keyword Content Filter Access Control IP MAC Binding Other Protocol Protocol TCP IP NAT DHCP HTTP DNS NTP HTTPS CIFS SMB NFSv3 LAN IEEE 802 1d Spanning Tree Internet Access Static IP PPPoE DHCP PPTP L2TP DMZ UPnP QoS DDNS Multiple host name Web based GUI management Firmware upgradeable via local 16 2 Installation The followings are instructions for setting up the UMG 2000 UMG 2200 Refer to the illustration and follow the steps install your unified office gateway 2 1 Hardware Installaion 2 1 1 Unpack the UMG 2000 UMG 2200 Note You should inspect the box which the system was shipped in and note if it was damaged in any way before the unpacking If the UMG 2000 UMG 2200 itself shows damage you should file a damage claim with the carrier to who delivered it Unpack the UMG 2000 UMG 2200 as listed below 2 1 2 Choosing a Setup Location
68. ing of the four directories Headquarter Divisions ToBran lt location gt lt prefix gt gt FromHQ FromBran lt location gt lt prefix gt ToHQ The data will be synchronized every few minutes Note Data can only be synchronized automatically between the Headquarter and it associated divisions when the link status is connected 95 13 5 Shared Services Some specific services can be shared among different UMG 2000 UMG 2200 systems Email is now supported This means that if divisions do not have valid domain names but headquarter does all users in divisions can use the email service in the headquarter For example if the headquarter has a valid Internet domain name PLANET com tw and its division does not the user named demo with its enabled email service will have an email box whose address is demo PLANET com tw However its email address will be changed as the division gets a valid Internet domain name If the division gets a domain name sh PLANET com tw the user s email address will be changed to demo WPLANET com tw All this information will be shown on a contract list 13 6 Global user Profile After connection the profile of the headquarter and its divisions will be synchronized So far the contact list synchronization is supported Anyone who can access the UMG 2000 UMG 2200 can get the fully detailed contract list which includes all users in the UMG 2000 UMG 2200 group in u
69. ing or uploading file name Action Displays the action of the account download upload or idle Complete Status Displays the status of the account Complete Time Displays the completed time of the account 80 The UMG 2000 UMG 2200 security suite includes the comprehensive services package inspection Firewall Point to Point Tunneling Protocol PPTP based Virtual Private Network VPN These services will allow connection to the Internet and protection from any Internet threats FIREWALL The UMG 2000 UMG 2200 provides an easy understanding and professional network security management By default firewall enables all prevention schemes and exclusively drops all packages to protect the user s private network except the ones matching the predefined rules by the safety applications in LAN The administrator can also set the access control rules to achieve a better network environment by denying some services of the clients in LAN The administrators can also assign authorized users in LAN to a trusted IP list The users in the trusted IP list will not be shielded or blocked by all the firewall rules HTTP CONTENT FILTER The HTTP content filter is the upper level application aiming to reduce the risk of a HTTP visit by controlling the access to some specific sites and keywords The administrator can also block certain sites and sensitive keywords to avoid unauthorized HTTP access PPTP VPN PPTP VPN is a secure tunnel for transportin
70. ion of the wireless speed WPA is an interim solution until the 802 111 comes out It also uses the RC4 with the key changed to TKIP TKIP works by generating a sequence of WEP keys based on a master key and re keying periodically CLIENT BLOCKING The wireless is the opening network system for the wireless clients and any authenticated clients can access the Wireless LAN WLAN However the wireless AP can monitor the status of the connected clients and set access limitation to the clients To temporarily block client access the administrator can add the client MAC to the clock list The client cannot connect to the AP unless the administrator releases the blocking 45 6 1 Overview The wireless Overview screen presents the current wireless services status summary The administrator can quickly view important details of your wireless Access Point services AP status Block List Settings E Clients Enabled O Revere ee eee eee Disabled Network Name SSID ee eeeee UMG_WIFI Wireless Mode 802 11b g a USA WIRELESS NETWORK This section lists all the current settings of the wireless Access Point AP Access Point Displays the wireless AP service state enabled or disabled Hide SSID Displays the visibility of the wireless AP SSID Network Name SSID Displays the SSID of this wireless network Wireless Mode Displays the wireless AP supporting mode Wireless Region Displays the region that the wireless AP be
71. iption to the problem It will help the email receiver locate and solve the problem more quickly 106 15 Personal Account Web Administration The personal account web administration is a very important concept of the user based and centralized service for the UMG 2000 UMG 2200 and allows every user to be his own administrator Once an active user account is added to UMG 2000 UMG 2200 the user can login to the personal account web administration After login the user can update his or her profile view the contact list and the UMG 2000 UMG 2200 tutorial etc UPDATE THE USER PROFILE The UMG 2000 UMG 2200 provides every user a simple platform to manage his or her personal profile and private information Some are invisible to the administrator It is convenient for users to update the profile in their own way However for the sake of security the service privilege can only be assigned by the administrator CONTRACT LIST Based on all the user s profiles a detailed contact list will be presented including the user s email address and extension All branch users will be presented here if the feature Branch to Branch is enabled Refer to Section Profile in One to get further information UMG 2000 UMG 2200 TUTORIAL The UMG 2000 UMG 2200 provides some basic tutorials to help users learn how to use the features The call reference is presented to give instructions to the call features We will also put other tutorials on the
72. isable Auto Update Enable Disable Email Alert Address Alert Email Receiver Email Alert Level james planet com tw Major Add new Email alert address Email Alert Level Major v SERVICE This section lists all the available settings of the email service The email service is accessible only when Email service is enabled Email Service Enables or disables the Email services Spam Guard Enables or disables the feature Spam Guard Enabling this feature will allow filtering all the junk mail and it will protect the mail box from invasion of spammers Auto Backup Enables or disables Auto Backup feature Enable this feature to make the UMG 2000 UMG 2200 backup all your incoming and outgoing email Auto Reply Enables or disables Auto Reply feature Enabling this feature will allow the mail server to reply to the receiver automatically Encrypted Connection Enables or disables Encrypted Connection Enable this feature if you would like to build a secure channel between your Email clients and the UMG 2000 UMG 2200 Email when you send or receive Email Email Alert Enables or disables the Email Alert feature Enabling this feature will allow the UMG 2000 UMG 2200 to send an email to the pre assigned address with a detailed event report when the system encounters critical error Internet Domain Name Specifies the Internet domain name Mail Size Limitation Specifies the limitation size of the
73. isks that nevertheless appear to the operating system as a single disk Although JBOD also makes the disks appear to be a single one it accomplishes that by combining the drives into one larger logical disk JBOD doesn t deliver any advantages over using separate disks independently and doesn t provide any of the fault tolerance or performance benefits of RAID NETWORK STORAGE SERVER The UMG 2000 UMG 2200 supports Server Message Block SMB also known as Common Internet File System CIFS to share files on the private network which can be used for WINDOWS Linux Unix and other operating systems and Network File System NFS clients servers 50 BACKUP AND RESTORE The UMG 2000 UMG 2200 will automatically backup storage according to the scheduled time The administrator can also backup the current storage manually The UMG 2000 UMG 2200 supports two solutions for backup One is snapshot and the other is full data copy Snapshot is an effectual and space saving method It is a picture in time of how the data was organized rather than a copy of the data It provides a consistent view of the device but it can build a snapshot of the device on and only on the local UMG 2000 UMG 2200 Another way is building a full data copy It is a safer method to build all your data into a ZIP file however it takes much more storage space because of redundancy Backup to the remote SAMBA or NFS server is supported and it is a good choice if you already ha
74. ld understand the meaning of the Z N crossed out wheeled bin symbol Do not dispose of WEEE as unsorted municipal E waste and have to collect such WEEE separately Safety This equipment is designed with the utmost care for the safety of those who install and use it However special attention must be paid to the dangers of electric shock and static electricity when working with electrical equipment All guidelines of this and of the computer manufacture must therefore be allowed at all times to ensure the safe use of the equipment Revision User s Manual for PLANET Unified Office Gateway Model UMG 2000 UMG 2200 Rev 1 0 May 2010 Part No EM UMG2000_2200_ v1 0 Table of Contents 1 MATE OCU RA A A 7 TA Product FC AUPES ion a aaea a a earr aaa aA aE Aa EPE EE aa seas 8 1 2 Package CONS assassin ene 10 ed PAP DMC ATION AAPP iedtcecedectcacs ivaacesssedacees sediceoksestceet seaenecs leateeesdedacete 11 14 Outlook id 13 14 1 Front Panel ereere ee els 13 142 Rear Panel A a 14 1 5 Technical SpecificationS cccccccccononannnnnnnenonennnananannnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnas 15 2 WASTAUATION POP PPC EOS 17 2 1 Hardware Instalan ad 17 2 1 1 Unpack the UMG 2000 UMG 2200 d00ccoccccccccccococononnnnnnnnnnnnnnnnnononnnnnnnnnnnnns 17 2 1 2 Choosing a Setup Location s c224 4 nnntenntnnntnnnennatnnndeeece 17 2 1 3 Pre paninG Or SUD sree a sks ae a a a a 18 A Precautions ee r E e EE T 18 2 1 5 Installation ConsideratiON
75. lick the User tab in the User screen This screen allows the administrator to create a new user profile with specified service privileges Overview User Account User Services Username Email O Enable Disable Fuliname PPTP VPN Enable Disable Password r Network Storage Confirm Password Private Storage O Enable Disable Account Type User PBX Account Status Active Call Privilege Disabled E PRD A Department PRD _ Extension Modify User ID ne Voice Mail Password This section lists all the available settings of the user profile User name Specifies a user name All user related IT services will be created based on this name It cannot be changed once set Full Name Specifies the user s full name Password Specifies the user s access password This password will be applied to all the user related services too Confirm password Confirms and verifies the entered user password Account Type Specifies either a common user or admin user privilege The user with the admin privilege can access the GUI management pages to manage the UMG 2000 UMG 2200 except the storage service Account Status Indicates whether the user account is in an active or suspended state Active all user subscribed IT services can be optionally enabled Suspended all user subscribed IT services are disabled Department Indicates a proper group or department for the user You can create a new gro
76. llows the administrator to test hardware The diagnostic report will be shown after the testing System System Update POs vagnostic un Remote Service Hardware Diagnostic a p o lt E Q BF y Memory Wifi PBX SATA RTC Network Diagnostic 105 14 4 Remote Service The page Remote Service allows the administrator to report problems and get online help Py System O system Update Diagnostic Remote Service Setting Internet Domain IP planet com tw Problem Description Optional Email Address Requestor Mail Address Service Login Name Service Login Password Duration Time 30 M Minutes EE E EJ Internet Domain IP Displays the Host IP of the UMG 2000 UMG 2200 Email Address Specifies the address that the email will be sent to By default the email will be sent to support planet com tw You can also send the email to your own product provider Requestor Mail Address Specifies requester s email address Service Login Name Specifies the username to login to your GUI and access your UMG 2000 UMG 2200 via PPTP VPN The username and password will be sent to the former email address Service Login Password Specifies the password corresponding to the user account Duration Time Specifies the MAX duration time of connection PLANET support engineers cannot access the UMG 2000 UMG 2200 if this time expires Problem Description Optional A brief descr
77. longs to Channel Displays the current channel configuration mode auto or channel number Authentication type Displays the current wireless AP security access type Link speed Displays the wireless AP link speed Data Encryption Type Displays the type of data encryption Encrypt Strength Displays the encrypt strength if WEP is the data encryption type Security Key Displays the key for the clients to access this AP if WEP is the data encryption type 46 6 2 Wireless Setting The wireless Setting screen enables the administrator to manage the wireless AP Overview Kod E Clients Block List Wireless Network Settings Access Point AP Enable O Disable Wireless Mode 802 b Hide SSID Enable Disable Authentication Type Op Network Name SSID 7 UMG_WIFI lt lt Es Data Encryption None Wireless Region USA v Channel WIRELESS NETWORK This section lists all the available settings to the wireless Access Point AP Service is only accessible when enabled SSID is visible and can be scanned only when Hide SSID is disabled Access Point Enables or disables the wireless AP service Hide SSID Specifies whether the wireless AP SSID is visible or not Network Name SSID An SSID is the name of a wireless local area network WLAN Specifies the preferred SSID name string Wireless Region Specifies the region that the wireless AP belongs to The region will affect the cha
78. n Next to continue Sey Setup Internet Configration Intemet service provider ISP type detect result Network Cable Disconnected ADSL PPPoE Detected PPTP Detected DHCP Detected O Static Detected Please select one to config as your ISP type MANUAL SETUP INTERNET CONFIURATION STATIC If your ISP type is Static choose it as your ISP type and setup the configuration Sey Setup Internet Connection ISP Type IP Address Subnet Mask Address Default Gateway Address Static v DNS Server Address w E S U MAC Address Item 00 30 4F 71 23 17 Description IP Address Specify the static IP address Subnet Mask Address Specify the subnet mask address Default Gateway Address Specify the IP address of the default gateway DNS Server Address Specify the IP address of the primary and secondary Domain Name System MAC Address Show MAC address information 28 MANUAL SETUP INTERNET CONFIURATION DHCP If your ISP type is DHCP choose it as your ISP type and setup the configuration Bes Setup Internet Connection ISP Type DNS Server Address MAC Address Item Automatically obtain DNS addresses O y 00 30 4F 71 23 17 Description DNS Server Address Automatically obtain the DNS address or specify the IP address of the primary and secondary DNS server MAC Address Show MAC address information MA
79. ncluding hardware version the technical parameter of CPU Memory Flash RTC Disk etc COMPANY PROFILE SETUP The UMG 2000 UMG 2200 provides the ability to build and update the profile of the customer s company SYSTEM EVENT MANAGEMET The UMG 2000 UMG 2200 provides the event reporting system that strives for the continued improvement product safety and reliability through the systematic collection and analysis lt gives the administrator the ability to determine what should be done when events occur 89 12 1 System Overview The system Overview screen presents a summary of the UMG 2000 UMG 2200 system status Overview Settings Events Version Software Version v342 0 0 Hardware Version v2 0 0 Local Network Ethernet Port 24 10 100Mbps Wireless Card Disk Information Disk Model Number Serial Number Firmware Revision Capacity Disk 1 Hitachi HDT721010SLA360 STF604MHOSIMIB ST60A31B 976 16 GB VERSION Software Version Displays the current software version of the UMG 2000 UMG 2200 Hardware Version Displays the current hardware version of the UMG 2000 UMG 2200 HARDWARE INFORMATION CPU Displays the CPU information Memory Displays the memory information Flash Displays the flash information Real Time Clock RTC Displays the RTC information Wireless Displays the information of the wireless adapter Local Network Ethernet Port Displays the information of the switch I
80. nference Dials 1234 to join a call conference Call Pickup Dials 8 and an extension to enable a call pickup It will allow answering an incoming call to the specific extension from another phone within the same call pick up group Disable Do not Disturb Dials 78 to disable do not disturb Enable Do not Disturb Dials 79 to enable do not disturb It will prevent ringing when there are incoming calls 67 Enable Unconditional Forwarding Dials 72 and the extension to enable unconditional forwarding It will allow the redirecting of all your temporary calls to the preselected phone Disable Unconditional Forwarding Dials 73 to disable unconditional forwarding Enable No Answer Forwarding Dials 92 and a forward extension the number to enable No answer forwarding All your calls will be forwarded to the preselected extension when nobody answers your line Disable No Answer Forwarding Dials 93 to disable No answer forwarding Outbound Call Rules This section lists the guide to call the remote branches visa VolP In the UMG 2000 UMG 2200 call group all the extensions can be dialed directly without any long distance charges Branch Location Displays the location of the branch Remote Outbound Dialing Rules Displays the call prefix of the branch All the extensions belonging to the branch are prefixed with this number 68 8 7 IP PBX Call Log The Call Log screen enables the administrator to check all the call his
81. nnels and the working frequency of your AP Wireless Mode Specifies the preferred wireless AP mode Channel Specifies a preferred wireless channel number or an auto channel Authentication Type Specifies the authentication type Data Encryption Specifies the type of Data Encrypt Encrypt Strength Specifies the encrypt strength if WEP is the data encryption type Security Key Specifies the key for the clients to access this AP if WEP is the data encryption type Note You cannot detect the AP if Hide SSID is enabled 47 6 3 Wireless Clients The wireless Clients screen shows the wireless clients current connection to the UMG 2000 UMG 2200 wireless Access Point AP Each connected wireless clients information is listed in a tabulated form The following are the wireless client connection information panin CED Wireless Clients WIRELESS CLIENT This section lists the current information on the connected wireless clients MAC Client Displays the MAC Address of the wireless client IP Address Displays the IP Address of the wireless client Hostname Displays the host name of the wireless client Channel Displays the connected channel number Rate Displays the data transfer rate 6 4 Blocking the Connected Wireless Client The administrator can block any connected wireless client by clicking the block button The selected wireless client will be blocked and access will be denied Overvie
82. nnnnnnnnnnnnn 117 Appendix C Remote ACCESS ooooocncccccccccnononcnnncncncncnnnnnannnnnnncnnnnnnnnnnnnnnnrrrnrrrnnnaaanannnns 118 1 Introduction The PLANET UMG 2000 UMG 2200 is a new model in PLANET Unified Office Gateway series to provide total IT solution for the small and medium business SMB It integrates commonly used office appliance features and provides Internet Access IP PBX Fax E mail server data storage and print server services in one device With built in 24 Port Fast Ethernet plus 2 Port Gigabit Ethernet Switch Wireless Access Point and 4 8 Port FXO the UMG 2000 UMG 2200 allows you to connect to various Internet and telephone Carriers Via the 4 8 Port FXO interface the UMG 2000 UMG 2200 provides a feature rich IP PBX system that supports seamless communications between existing PSTN calls analog IP phones and SIP based endpoints Branch to Branch secured network and call features bring your remote offices together The UMG 2000 UMG 2200 facilitates sharing files safely between multiple office locations through secure channels For VoIP functions the users can call any extension from any remote location without paying local or long distance charge Smart Wizard automatically adjusts your configuration and guides you through initial setup The administrator can easily manage user accounts with privilege and access control In the storage feature the storage volumes can be created for individual users and
83. nternet Port Displays the information of the WAN interface Extension Port Displays the information of the extension ports PBX Adapter Displays the information of VolP adapter DISK INFORMATION Disk Displays the disk name Model Number Displays the model number of the disk Serial Number Displays the serial number of the disk Firmware Revision Displays the firmware version of the disk Capacity Displays the raw capacity of the disk 12 2 System Setting The page System Setting allows the administrator to update the company profile AAA System Setting Company PLANET Location TAIPEI Country TAIWAN 3 Time Zone GMT 08 00 Taipei k4 Date amp Time O Set Local Time Synchronize system clock with a time server over the Internet Date Time Server time nw nist gov MMDDYYYY Next Synchronization Sat Jun 6 00 00 00 2009 Time hh mm ss SYSTEM SETTING This section lists all the settings of company profile Company Specifies your company name Location Specifies your company location Country Specifies the country of your company Time Zone Specifies the time zone of your city DATE amp TIME This section allows the administrator to set the local time Set Local Time Manually set the local date and time Date Specifies the local date in format of MM DD YYYY Time Specifies the local time in format of hh mm ss Synchronize clock with server over the internet Aut
84. olume The Storage Volume screen allows the administrator to create a network shared storage volume Overview Y Volume Settings gt Backup Restore Log Create Volume r Network Storage Group List Privilege Volume Name E ENM o gt Storage Size o GB BN m Read Write Auto Backup OEnable Disable Auto Snapshot Enable Disable Read Only Sharing Scheme User List Privilege Windows Sharing Enable O Disable NFS Sharing OEnable Disable si lt e Read Write Read Only NETWORK STORAGE This section lists all the available settings for network storage The system will backup the volume automatically only if Auto Backup or Auto Snapshot is enabled Volume Name Specifies the preferred Volume name Storage Size Specifies the capacity of this volume Auto Backup Allows or denies this volume to backup automatically Auto Snapshot Allows or denies this volume to build the snapshot automatically NFS Sharing Allows or denies this volume to be shared as a Network File System It is mainly used among UNIX LINUX operation system SHARING SCHEME This section lists all the available sharing schemes Windows Sharing Specifies whether to share this volume to Windows clients by SAMBA CIFS NFS Sharing Specifies whether to share this volume to Linux clients by NFS USER GROUP The user group displays all groups that can be set to access
85. omatically updates the local date and time from the specified time server Time Server Specifies the time server you would like to synchronize time with 91 12 3 System Event Log The UMG 2000 UMG 2200 system events are classified by its severity which includes Critical Major Minor Notification Warning and Informational e The Critical event shows that the UMG 2000 UMG 2200 is in critical unrecoverable condition and cannot service any more eThe major event shows that the UMG 2000 UMG 2200 encountered major error and some services cannot be used any more eThe minor event shows that some error occurred because an action or an operation has failed however the UMG 2000 UMG 2200 is still in good state eThe notification event shows that actions should be taken to prevent loss of data and to avoid further losses eThe warning event shows that a wrong operation has been taken eThe info event shows that an action has been taken but no damages have occurred a Overview Settings vents Events 112 gt Date Time Level ID Description 6 5 2009 01 24 41 info 0x1112b008 start b2b service successfully 6 5 2009 01 24 41 info 0x1112b007 start ips serverice successfully 8 5 2009 01 24 41 into 0x1112b001 start storage service successfully 6 5 2009 01 24 41 info 0x11201012 detect logic volume is not nfs exported deny nfs service 6 5 2009 01 24 37 info 0x1112b003 start email service successfully 6 5 2009 01 24 37 info 0x1112b004 start
86. on in different branches Overview Settings a Branch User Y Log Contact List 1 1 Username a Fuliname Extensiona Call Privilege a Department a Location Email Address a alex Alex Tien 1101 Local ENM Taipei alex planet 1 com tw allen Allen Huang 1100 National ENM Taipei allen planet 1 com tw allenh Allen 2001 International administrator Taipei allenh planet 2 com tw amy Amy Lee 1701 Local RMA Taipei amy planet 1 com tw chloe Chloe Hsu 1500 National MKT Taipei chloe planet 1 com tw dennis oT Hua 4200 National ROM Taipei dennisQplanet 1 com tw higgins Higgi 1111 Operator President Taipei higgins planet 1 com tw james Soe o Toal ENM Taipei james planet 1 comtw jesmine Ch 4400 National ADM Taipei jesmine planet 1 com tw justin Justin Liu 1202 Local RDM Taipei justin planet 1 com tw karen Karen Tsai 1601 Local PRD Taipei karen planet 1 com tw kim Kim Huang 1401 Local ADM Taipei kim planet 1 com tw lana Lana Chen 1700 National RMA Taipei lana planet 1 com tw lidia Lidia Sung 1300 National SAM Taipei lidia planet 1 com tw lory Lory Lee 1501 Local MKT Taipei lory planet 1 com tw 101 13 12 Branch to Branch Log The branch to branch log shows the branch to branch history EVENTS Date Displays the date of the event Time Displays the time of the event Description Displays the detailed description of the event 102 14 Web Management Maintenance The UMG 2000 UMG 2200 maintenance suit includes the following services
87. range DHCP Range End Address Specifies the end address of the DHCP IP range 43 5 4 Service The Service screen allows the administrator to change the setting of the network services gt Overview internet _ Local Network Vow service Y VPN Log Internet Service Internet Domain Name yang92 cn Network Storage Enable O Disable Local Network Service workgroup Domain Workgroup PPTP VPN Server Enable Disable NTP Server Enable O Disable INTERNET SERVICES This section lists all the available settings of the WAN services Internet Domain Name Specifies the Internet domain name PPTP VPN Server Enables or disables the PPTP VPN service Network Storage Enables or disables the network storage server SAMBA service LOCAL NETWORK SERVICES This section lists all the available settings of the LAN services Domain Work Group Specifies the UMG 2000 UMG 2200 Windows workgroup NTP Server Enables or disables the NTP service 5 5 The VPN Log The VPN Log screen allows the administrator to trace the VPN logging history The administrator can also search by using the login ID to find the user s VPN history o Overview Internet _ Local Network Service VPN Log Datev 06 04 2009 210 66 155 73 8 1 Login Search by login ID Es VPN Log This section lists the VPN logging history Date Displays the date of the log Time Displays the time of the log Source IP Display
88. reless AP mode 802 11b 802 11g 802 11n Channel Select the preferred wireless channel number Authentication Type Specify the authentication type Open system Shared Key WPA WPA2 Data Encryption Select the Data Encrypt type Encrypt Strength Select the encrypt strength Security Key Specify the key for the clients to access this AP 31 Step 5 Creating the Network Storage This page allows the administrator to quickly setup the storage Specify the Redundant Array of Independent Disks RAID level and then click the button Next to go to step 6 Create Network Storage Please select the raid level Hard Drives SATAN Hitachi HDT721010SLA360 976 76 GB SATA3 gt Hitachi HDT721010SLA360 976 76 GB SATA2 ke Hitachi HDT721010SLA4360 976 76 GB SATA4 ke Hitachi HDT721010SLA360 976 76 GB Total Capacity 976 76 GB Please select the raid level JBOD RAIDO RAID O 1 RAIDS Warning ALL DATA ON THESE HARD DRIVES WILL BE ERASED Step 6 Confirmation Please recheck your input data to ensure the accurate Click the button Back to make changes Then confirm your data and wait for the accomplishment of the wizard It will take a couple of minutes Please do not close the browser The browser will show the RAID building progress After finishing the wizard successfully the page of Personal Account Web Administration will au
89. s 1x BTB LED 1x FTX LED 26 x LAN LEDs Software Specification SIP protocol SIP 2 0 RFC3261 RFC2833 Registration Factory Default 50 nodes Max 250 nodes Calls Max 50 concurrent calls Voice Compression Code Technology G 711 G726 G 723 1 5 3 6 3kbps G 729A 8kbps GSM Echo Cancellation G 165 G 168 Gain Control In Out 6db Voice Processing Voice Activated Detection DTMF Detection Generation G 165 G 168 Echo Cancellation ECN Comfort Noise Generation CNG Gain Control IP PBX Support call hold call waiting 3 way call conference with feature phones Built in in line call transfer Unconditional unavailable busy call forward custom time of no answer Per calling number forward and rejection Group based call pick up Call parking Inter PBX SIP trunking Multi room meet me conference Auto attendant Voice mail system Call privilege grouping 15 FXO interface for PSTN Inbound outbound FXO disconnection tone detection Caller ID detection In band RFC2833 SIP INFO DTMF translation Music on hold MoH user upload MoH Direct line Outbound User upload IVR User PIN 450 minutes for personal record E mail notification Personal reception on unavailability Reply call or new call in voicemail menu Protocol POP3 IMAP SMTP Web mail Support accounts 250 users Email Security Secured Socket Layer SSL Ant
90. s closed when not servicing to maintain proper cooling SNS 2 1 5 Installation Consideration Ambient Operating Temperature If installed in a closed or multi unit rack assembly the ambient operating temperature of the rack environment may be greater than the ambient temperature of the room Therefore consideration should be given to installing the equipment in an environment compatible with the manufacturer s maximum rated ambient temperature REDUCED AIRFLOW Consideration should be given to the amount of airflow required for safe operation maybe not compromised for the rack mounting Circuit Overloading Consideration should be given to the connection of the equipment to the power supply circuitry and the effect that any possible overloading of circuits might have on over current protection and power supply wiring Appropriate consideration of equipment nameplate ratings should be used when addressing this concern Reliable Ground A reliable ground must be maintained at all times To ensure this the rack itself should be grounded Particular attention should be given to power supply connections other than the direct connections to the branch circuit i e the use of power strips etc 2 1 6 The Desktop Brackets Installation Unpack the UMG 2000 UMG 2200 The desk brackets have been fixed to the device before packing Place the system to appropriate site 2 1 7 The Rack Mount Installation It is strongly recommended
91. s section lists the state and status of all the IT services PBX Displays the state enable or disable and status up or down of VolP service Wireless Display the state enabled or disabled and status up or down of WiFi service Email Displays the Email service state enabled or disabled and its status up or down Firewall Displays the Firewall service state enabled or disabled and its status up or down Storage Displays the storage service state enabled or disabled and its status up or down PPTP VPN Displays the VPN service state enabled or disabled and its status up or down Alert Displays the current system alert state enabled or normal NETWORK CONNECTION This section shows the current status of all the physical network links Port 1 24 Displays the physical link state of the 10 100 Mbps ports connected or disconnected Port 25 Displays the physical link state of the 10 100 1000 Mbps network port connected or disconnected Port 26 Displays the physical link state of the 10 100 1000 Mbps network port connected or disconnected WAN Displays the physical link state of the 10 100 Mbps WAN port state connected or disconnected 34 3 2 Spanning Tree Protocol Spanning Tree Protocol STP is a link management protocol that provides path redundancy while preventing undesirable loops in the network For an Ethernet network to function properly only one active path can exist between two stations The UMG 2
92. s the client WAN IP Assign IP Displays the IP address that the server has assigned to the client Login Displays the effective login ID of the client Event Displays the detail description of the Log 44 6 Web Management Wireless The UMG 2000 UMG 2200 wireless suite integrates the following services standard access point AP multiple layers of wireless security and client blocking STANDARD WIRELESS ACCESS POINT The UMG 2000 UMG 2200 supports three task groups in 802 11 standard working groups 802 11b g n 802 11b supports data rates up to 11 Mbps 802 11g supports data rates of at least 20 Mbps and 802 11n supports up to 300Mbps 2T3R ENCRYPTION and Security A wireless client will connect and join the network if no encryption is enabled However the encryption greatly enhances the security of the connection and data transmission between the access point and the wireless client This includes the IEEE 802 1x port based authentication protocol Wireless Protected Access WPA Wireless Protected Access version 2 WPA2 Wireless Encryption Protocol WEP If WEP is chosen as the encrypt method each packet is composed of the 24 bits Initialization vector and 40 104 bits encryption Therefore WEP encrypt length will be 64bits or 128 bits WEP uses the RC4 stream encryption a fresh key stream for each package WEP with minimal flaws is enough to prevent most hacking At the same time WEP will cause often a 20 50 reduct
93. ser private web administration 13 7 Centralized Configuration management Another facility is the centralized configuration platform lt provides the ability for the administrator of the headquarters to manage all the divisions IT resources in his own office Click the Web Management on the Branch to Branch Overview page to access the division administration GUI Refer to Section Branch to Branch Overview 96 13 8 Branch to Branch Overview The Branch to Branch Overview page presents the current Branch to Branch settings STANDALONE Operation mode Displays the current operation mode Serial Number Displays the BTB serial number Local Time Displays the local time Call Prefix Displays the local call prefix 97 Settings Branch User Log E R Headquarter Serial Number Local Time PBX Call Prefix Location W80087CN00000064 02 11 2000 05 22 41 lxxx Taipei E a32252fc12409af43543902193a554c0 Local Time is 06 05 2009 18 54 Connection Time 0 day s 0 hour s 2 minute s Last Connected Time 02 11 2000 05 21 Last Connection Duration 0 day s 9 hour s 28 minute s Operation Status Normal PBX Call Prefix 2 Remote Sync Data Enabled SEMEN ETA Enabled Branch Domain Name planet 2 com tw ad Edit elete i Web Management HEADQUARTER Operation mode Displays the current operation mode H
94. sk is fault Please refer to Appendix A FAST RECOVERY NFS Status Displays the status of the NFS service up or down Disk Status Displays the status of the 4 disks good or bad DISK STAUS This section lists the current status of the four disks good or bad If any disk is in bad state please replace the faulty one as soon as possible to avoid the loss of data Disk1 Displays the status of the first disk Disk2 Displays the status of the second disk Disk3 Displays the status of the third disk Disk4 Displays the status of the fourth disk VOLUME LIST This section lists all the existing volumes with the brief information of their configuration and status Name Displays the volume name Capacity Displays the specific volume capacity in Gigabyte Free Capacity Displays the available size of the specific volume in Gigabyte 52 Auto Backup Displays the auto backup status of the specific volume Yes or No Auto Snapshot Displays the auto snapshot status of the specific volume Yes or No Mount Type Displays the file system that can be used in NAS of the specific volume 7 2 View a Volume by SMB cen oy Check the radio box view of the specific volume or browse to file ip dir where ip stands for the LAN IP address of UMG 2000 UMG 2200 and dir stands for the volume you want to access to view the volume by the SAMBA Note It is recommended to add a user with the same name and passwor
95. t damaging the profile and data of the user Deleting the user account will clear the entire data and profile of the user If you want to freeze this account for a period of time check the Disable the user account check box and confirm If you want to delete the user check the Delete all the user s data check box and confirm aaa Group Add User Disable the user account Reserve all the users profile and data Delete all the user s data Warning user s email voice profile and network storage data will be deleted Note Delete all user account data the user s email voice private data and profile will be deleted Please backup the data first 4 3 Updating the User Setting Click the username that you want to update in the Overview page and the detailed user profile will appear Change the user profile and then click the Apply button to update the user setting o Overview has Group Add User User Account User ID 503 Email Enable Disable Username james PPTP VPN Enable Disable F r Network Storage a Private Storage Enable O Disable Storage Quota 1 v GB Confirm Password e oo r PBX Account Type User v AAA Call Privilege Local v Account Status Active v Extension 7002 OS ENDE de Voice Mail Password foo Voice Recording O Enable Disable 37 4 4 Creating a User Account To create a new user account c
96. the service state of the LAN services Domain Controller Displays whether the UMG 2000 UMG 2200 is the domain controller Domain Work Group Displays the Windows workgroup that UMG 2000 UMG 2200 belongs to NTP Server Displays the state of the NTP server enabled or disabled 42 5 2 Internet The Internet screen allows the administrator to change the Internet settings o Overview ww _ Local Network Service Y VPN Log Internet Setting ISP Type Static y Subnet Mask Address pss ps pss a Default Gateway Address fio fos fiss fos DNS Server Address Ofis fs h Ji MAC Address 00 30 4F 71 23 17 Cancel 5 3 Local Network The Local Network screen allows the administrator to change the Internet settings Overview Internet ocal Networl Y VPN Log Local Network Setting Local Server Address 192 fiss ft Ji Local DHCP Server Enable Disable Subnet Mask Address 255 ss Mass ff DHCP Range Start Address fio ics fi Jo DHCP Range End Address J i 11250 IP MAC Hostname 00 11 D8 19 09 49 192 168 1 250 unknown LOCAL NETWORK SETTING This section lists all the available settings of the LAN Local Server Address Specifies the LAN IP address of the UMG 2000 UMG 2200 Subnet Mask Address Specifies the LAN subnet mask address DHCP Server Specifies the state of the DHCP server enabled or disabled DHCP Range Start Address Specifies the start address of the DHCP IP
97. the volume All the users in the group can also access the volume PRIVILEGE Privilege Read Write Read Only Right button Selects a group in the User Group drop down menu and click the 55 right button to set a privilege to the group All users in the group will have the same privilege Left button Selects a group name in the Privilege drop down menu and click the left button to withdraw a privilege from the group All users privileges will then be called back USER LIST The user list displays all users that can be set to access the volume Only the user specified or in the specified group can access this volume via network Privilege Read Write Read Only Right button Selects a group in the User Group drop down menu and click the right button to set a privilege to the group Left button Selects a user name in the Privilege drop down menu and click the left button to withdraw a privilege from the user 56 7 6 Storage Setting The Storage Setting screen enables the administrator to manage the storage backup policy 2 Overview Volume Snapshot Schedule Daily Snapshot O Emable Disable gt BackupiRestore Yo Log Backup Schedule Enable Time Weekly Full Backup O Disable Weekday Daily Incremental Backup Emable v Time O Disable Time bs Keep Copies 3 E v 20 00 Backup Volume Path Setting O Local NFS Remote Host IP fi Exported
98. tomatically appear You have just completed the quick start setup Here is a summary of your settings Profle E Serice Company PLANET PBX Disabled Location TAIPEI Email Disabled Country TAIWAN PPTP VPN Disabled Extension 1XXX Storage Disabled Storage _ IO Internet Domain Name NA RAID Level JBOD Wireless M AAAs Internet Access Point AP Disabled ISF Type static Hide SSID Disabled IP Address 210 66 155 75 Network Name SSID UMG_WIFI Subnet Mask Address 255 255 255 224 Wireless Region USA Default Gateway Address 210 66 155 94 Channel 1 Primary DNS Address 168 95 1 1 Wireless Mode 802 11b Secondary DNS Address 168 95 192 1 Authentication Type open MAC 00 30 4F 71 23 17 Data Encryption none MTU 1400 Security Key N A Now the UMG is ready to serve your office once you have added user accounts Back 32 3 Web Management Home UMG 2000 UMG 2200 provides a basic chassis as the hardware platform back end service control software and front end web based GUI management tool PLANET View This chapter gives a general description of UMG 2000 UMG 2200 3 1 Overview The Overview screen presents the UMG 2000 UMG 2200 system service status summary in one convenient location You can quickly and efficiently view the important details of the system status service state and environment condition eg ae Unified Office Gateway YS Company PLANET Location TAIPEI Software
99. tory Overview Call Setting r ri Call Rule X Call Reference Call Records Search by extension CALL RECORDS This section lists all the information of the history call records Time Displays the time the call occurs From Displays the calling number To Displays the called number Duration Displays the call duration 69 9 Web Management Email The UMG 2000 UMG 2200 Email suite includes the following service commonly used Email server Email filtering Email message management and email blacklist These services provide users a basic secure and easy managing email service EMAIL SERVER The UMG 2000 UMG 2200 supports common Email servers that support Post Office Protocol version 3 POP3 Internet Message Access Protocol IMAP and Simple Mail Transfer Protocol SMTP POP3 is a standard mail protocol used to receive emails from a remote server to local clients It also allows clients to download email messages to local computers and read them offline IAMP is used for accessing the email on the remote web server from a local client It allows the mail box to be managed by multiple users SMTP is the standard protocol for sending emails EMAIL FILTER Email Filtering is the Anti Spam and Anti Virus of email Every email sent to or received from the UMG 2000 UMG 2200 email server will be verified and filtered according to the standard rules and virus database This will greatly reduce the potential harm to yo
100. ubject to the Following two conditions 1 This device may not cause harmful interference and 2 this Device must accept any interference received including interference that may cause undesired operation CE mark Warning The is a class A device In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures Energy Saving Note of the Device This power required device does not support Stand by mode operation For energy saving please remove the DC plug or push the hardware Power Switch to OFF position to disconnect the device from the power circuit Without remove the DC plug or switch off the device the device will still consuming power from the power circuit In the view of Saving the Energy and reduce the unnecessary power consuming it is strongly suggested to switch off or remove the DC plug for the device if this device is not intended to be active Trademarks The PLANET logo is a trademark of PLANET Technology This documentation may refer to numerous hardware and software products by their trade names In most if not all cases these designations are claimed as trademarks or registered trademarks by their respective companies WEEE Warning e To avoid the potential effects on the environment and human health as a result of x the presence of hazardous substances in electrical and electronic equipment end IE users of electrical and electronic equipment shou
101. up or department by clicking the Group tab from the User screen User ID Specifies a unique user identifier for the user The default value is recommended 38 USER SERVICES This section lists all the available settings of the user services Email Allows or denies user Email services PPTP VPN Allows or denies a user s VPN remote access privileges Private Storage Allows or denies a user s local storage access Storage Quota Specifies the maximum user quota IP PBX phone privilege Allows or denies a user s VolP phone access Disable Denies a user s VolP phone access Local Allows the user to dial a local external phone National Allows the user to dial a national external phone International Allows the user to dial an international external phone Extension Specifies the VolP phone number of the specific user which starts with the local dial prefix It must be specified if the IP PBX phone privilege is not disabled and it cannot be changed once applied Voice Mail Password Specifies the password that is used to access the voice mail It must be specified if the IP PBX service is enabled 4 5 Departments and Groups You may assemble your defined users into different groups based on different criteria To add a new group click the Group tab The Group Settings screen will then appear Overview Add User Group Setting r Add New Group Group Name
102. ur private network The email server uses the common filter standard and builds the virus database which can be updated from the virus server automatically EMAIL MESSAGE MANAGEMENT The UMG 2000 UMG 2200 supports the email message management including auto backup and auto replay The email server can backup every sent and received email and reply to the mail sender with the user pre selected email if the corresponding feature is enabled EMAIL BLACK LIST An email server always gathers the reports about the spam and threaten coming from certain addresses The administrator can add these addresses to the email blacklist so that the email server will filter reject and drop mails from these addresses EMAIL forward The UMG 2000 UMG 2200 supports the email forward function The email either received or sent will be forwarded from monitored user to monitor user 70 9 1 Email Overview The email overview shows the current setting of the Email service Settings Blacklist Alias E Forward Log Encrypted Connection SSL cece Disabled Internet Domain Name _ Attachment Size Limitation _ Mail Bos Limitation 200M planet com tw 2M A E Disabled Virus Database Version NA Ae rs Disabled Halt Ato Upe rea NA SERVICE The section lists the current settings of the email service Email Service Displays the state of Email services enabled or disabled Spam Guard Displays the state of the feature Spam Guard
103. ur devices and their LED The administrator can also get the exact indication in the page System Overview Before unplugging the faulty device make sure of the model and the raw capacity of the device We strongly recommend that the device with the same model should be chosen to replace the faulty one If it is impossible get the device which has a larger raw capacity PLANET Note Make sure the storage RAID configuration is RAID5 or RAID 0 1 Unplug Disk When unplugging the faulty device do NOT unplug plug any disks when rebooting The alert LED will flash if any one disk is unplugged and do NOT take any actions while the alert LED is flashing After a short period of time the alert LED will be turned off and you can take the next step If the alert LED does not flash plug in the new one and reboot Note Make sure you unplug the correct damaged hard disk The damaged hard disk can be found by observing the UMG front panel disk LED A Flushing RED led indicates the faulty disk 116 Insert a New Disk Hot Plug After the alert LED is turned off you can plug in the new hard disk Then the alert LED will flash again Please do not insert or remove any disks while the LED is flashing After plugging the new devices into the disk bay the RAID will rebuilt corrupted data automatically The data repair duration may be vary depend upon the size of the storage disk For example the hard disk capacity of
104. ve a storage server It is strongly recommended to enable the feature of auto backup because the administrator can restore the data to a previous backup when data corruption occurs REMOTE DATA SYNCHRONIZATION Please refer to Section Remote Data Synchronization 51 7 1 Storage Overview The Storage Overview screen presents the current network storage services status summary The system administrator can quickly view important details of the network storage condition and services y Overview Volume Settings gt Backup Restore AS Log Network Storage Status Service Status Fee a ENDE Total Capacity 908G Volume List Name Capacity Free Capacity Auto Backup Aut apshot Mount Type Status elete C Cag B o Sna Si Dele home 20G 19G Yes Yes cifs Ready system_log 10G 236 No No cifs Ready umg_mirror NA NA No No cifs reserved pb 10G 93G No No cifs Ready email 10G 93G No No cifs Ready fip 3G 8G No No cifs Ready backup_local 10G 9 3G No No cifs Ready O NETWORK STORAGE STAUS This section lists the current status of the storage Total Capacity Displays the total storage size in Gigabyte Free Capacity Displays the available storage size in Gigabyte RAID Level Displays the current storage RAID level RAID 0 RAID 0 1 or RAID 5 RAID Status Displays the current RAID state of operation active rebuilding sync or removed Once the RAID is in removed state check the disk status to determine which di
105. w Wireless Clients MAC Address IP Address 00 30 4f 13 04 02 192 168 1 230 48 6 5 Wireless MAC Block List The wireless Block List screen displays the current block list The administrator can unblock any or all of the computers currently prohibited to access the shared resources through the wireless AP Overview Clients Access Block List Create New Rule MAC No entry MAC Address to Block E 5 5 5 fF CREATE NEW RULE This section lists the settings to block a wireless client to access the wireless AP MAC Address to Block Specifies the MAC address to block ACCESS BLOCK LIST This section lists all the currently blocked wireless clients to the wireless AP MAC Displays the MAC address in the block list ADD TO THE BLOCK LIST The administrator can add a new MAC address to the block list by filling in the client MAC address and clicking the Apply button The client with the newly added MAC address cannot access this AP any more REMOVE FROM THE BLOCK LIST The administrator can remove a selected MAC address from the block list by checking the corresponding checkbox and clicking the Apply button The unblocked client with the MAC address can then access the wireless AP again 49 The UMG 2000 UMG 2200 storage suite includes the following services Redundant Array of Independent Disks RAID Network Storage Server backup restore and remote data synchronizing RAID AND JBOD

User`s Manual - PLANET Technology Corporation.

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