Matica Technology
Contents
1. 158 F e Storage humidity 20 to 70 non condensing Only in some models options User Guide ANNAT ICA PC Prive DIS Product Code Prelminary version Matica Technologies WWW j maticatech ct com Al rights reserved2. ANNAT ICA 4 C SiN Oir MIGIOU S MEET So Copyright Matica Technologies June 2014 All rights reserved Copyright Notice Users must respect the copyright regulations applicable in their own respective countries Photocopying translation reproduction or transmission of this manual in whole or in part for any reason and using any electronic or mechanical means whatsoever without the prior written permission of the Manufacturer company is strictly forbidden All contents of this manual are subject to change without prior notice The Manufacturer accepts no liability for any errors that may be found in this manual or for any loss or damage that may arise accidentally or as a result of diffusion or use of this manual Trademarks All other trademarks are the property of their respective owners Printer Warranty Refer to the warranty statement provided with the printer for the warranty terms and conditions and its limitations of liability Environmental Impact Matica is committed to reducing the environmental impact of its products through improvements in energy efficiency DIRECTIVE 2002 96 EC ON THE TREATMENT COLLECTION RECYCLING AND DISPOSAL OF ELECTRIC AND ELECTRONIC DEVICES AND THEIR COMPONENTS 7 FOH COUNTRIES IN THE EUROPEAN UNION EU The disposal of electric and electronic devices as solid urban waste is strictly prohibited it must be collected separately The dumping of these devices at unequipped an
3. 7 Open the printing module compartment cover 8 Insert the ribbon carrier 10 The advanced cleaning procedure is now concluded and the printing counter is reset to zero User Guide Cleaning Roller Advanced Cleaning It is suggested to perform an Advanced cleaning of the cleaning roller when the Standard cleaning procedure does not efficiently remove all the dust from the cleaning roller e tis performed using a special tool to be inserted into the printer e he cleaning roller must be cleaned to prevent dust from entering the printer so as to protect the printhead ceramic e A software guided procedure will assist in carrying out the cleaning operations Roller Cleaning Procedure 1 Unplug the printer from the power supply 2 Open the printing module compartment cover 3 Remove the ribbon carrier User Guide 4 Identify the roller 5 Remove the roller by extracting it parallel to the printing module and slightly upwards until hearing a release click 6 Clean the roller using water or other liquids that will not damage the surface 7 Reinsert the roller pushing it into its seat pressing downwards and parallel to the surface of the printing module User Guide 8 Insert the ribbon carrier 10 The roller cleaning procedure is now concluded User Guide Printhead Cleaning It is suggested to clean the printhead when dots are missing on the printed cards e he ed
4. Active empty Not Active the background is slightly grey inside Disabled Grey light the text displayed in light grey shows how the track is Not Active empty set for the printer driver When the read mode is selected the characters read are displayed in the Read Write window When the write mode is selected the characters to be encoded are written in this window In the write window certain checks have to be performed on the characters typed Characters have to be compatible with the ISO or JIS Il standard chosen for the printer driver otherwise an error message is displayed User Guide 7 3 4 Load Button Click to start a batch job consisting of a Taking the card from the selected or default input see card path in the printer driver Card tab b Moving the card to the magnetic encoding area 5 Read Button Click to read a magnetic card To read the card it must firstly be positioned in the magnetic encoder by clicking Load a For enabled Tracks it displays the value read in the track windows In the results window it indicates whether the operation was executed correctly or not b Upon completion of the card reading the card remains in the magnetic encoding area until clicking Eject at which point the card is then ejected to the specified card path 6 Encode button Encod Click to encode a magnetic card To encode the card it must firstly be positioned in the magnetic encoder by clicking
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6. Load a Card encoding for the enabled tracks reads the characters written in the track window and encodes them b The results window displays whether the operation was executed correctly or not c Upon completion of the card writing the card remains in the magnetic encoding area until clicking Eject at which point the card is then ejected to the specified card path d If an error occurs during encoding the card is sent to the Reject bin 7 w Eject Button Ejeet Click to move the card that has been left inside the printer to the selected or default output see card path in the printer driver Card tab Reading the ATR Code on Contact Cards This area provides the ATR number of the contact card This operation is performed to ensure that the contact encoder is working correctly 2 3 1 Load Button Click to start a batch job consisting of a Taking the card from the selected or default input see card path in the printer driver Card tab b Moving the card to the contact encoder 2 Read ATR Button Click to read the contact card s ATR number For the ATR Number to be read the card must be positioned in the contact encoder by clicking Load The encoder then reads the card and displays the ATR number in the window The encoder reads and displays the ATR number until clicking the Eject button at which point the card is moved from the encoder to the output specified for the card path see card path in
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8. cph cph Communication Pan Ethernet print Pass through mode Special features Half panel Long lasting ribbons SS emer San ns sesenta A AA SS pemwme 000 0 or E a Ei a e E E E Contact chip encoding kit Omnikey i Contactless chip encoding kit Omnikey PP pt FACTORY OPTIONS lt ON SITE External chip encoder connector Lamination unit Technical Characteristics e Single side or dual side printing module e Edge to edge printing e Color sublimation and monochrome thermal transfer e 300 dpi printhead 11 8 dots mm e Upto 128MB of RAM e Drop in ribbon carrier e User friendly features for easy to use functionality and maintenance Connectivity e High speed USB 2 0 e Ethernet TCP IP 10BaseT 100BaseT with Traffic LED e WiFi IEEE 802 11 b g e SD card slot e Round connector for external encoding Card Management e 100 card capacity in automatic input Hopper 0 76 mm 30 mil e 30 or 80 card capacity in output Hopper 0 76 mm 30 mil e Exception card manual feeder e Rear bin for reject cards e Card thickness 0 25 to 1 25 mm 10 to 50 mil e Card types PVC and composite PVC cards PET cards ABS cards e Card format ISO CH80 ISO 7810 53 98 mm x 85 60 mm Ribbons e Automatic detection and parameter setting e Ribbon level memory and management e Ribbon optimization in monochrome printing e Black 2000 prints roll
9. the power supply to the printer as shown below Press the ON OFF button to power on the printer oc gt d User Guide Installing the Software and Configuring the Printer The CD ROM that comes with the printer contains the following e Windows Vista Seven Win8 Win 8 1 32 and 64 bit printer driver for USB Ethernet LAN and Wireless connections if supported by the purchased model e Printer Manager application e PDF User Guide Connecting the Printer to the Computer and Installing the Software 1 Power on the computer and then insert the CD ROM into the drive Follow the instructions displayed by the setup program Note Do not connect the printer yet the setup program will instruct when to do so 2 The setup program residing on the CD ROM executes automatically and the following screen is displayed Note If the setup program does not execute automatically execute it manually as follows e Select System resources e Select the CD ROM DVD drive e Double click the Setup program 12 Easy Installer IN Welcome to the Matica Technologies Easy Installer Setup Wizard This will install the printer driver and printer manager programs of the Matica Technologies Printers Itis recommended to close all the other applications before Click next to continue or Cancel to exit the setup User Guide 3 Click accept the agreement to accept the license agreement and then click Next The followin
10. using DHCP cccccccscceeceeeeeeeeeeeeaeecaeeteeeaeeeseesaeeseeseeeseesseeesaees 3 4 Ethernet LAN Connection with Fixed IP llseeeseseseessesseeeneen nennen nnne nnn nnns 3 6 WISPFIGORHBecHOHI using DAOP usuaasicuecus unes itam prp vos soda pae dau a usum cU USUS Use eb don uS ON E CoD AE qu 3 8 WIE ODBIecuon wis Xec 9s coss ind oma vao DH HIVE UE rias Nue eT Smau Ev mU PPS MI IE PIRE NN UHE VETE SUP Rp d Eu 3 10 tJninstall Programi FObS sseocecvetuticcexdit suae vn aisa pa HA EROR sisi GE esl og S tl vacio died c BA 3 12 Malica WeddIgii Bids eise METTE T ELE 3 12 Using the Printer Manager Instrument Bar with the Mouse eese eese rena 3 72 Printers V1 eS NT Cl eR 3 13 PENE MAN GO MEE 3 14 UMOR N 3 15 FE TON OS apera EEE E EIEEE AEE EREE EENE E OA E AE AORE EAA EEO EAEN OEN 3 17 M I Ee a E E E E A E E E 3 17 TTC OWT E acies AIIN A VA N AA AAA A 3 18 uoc E EEE IAEE ete tenes eee AA A ee 3 18 Updating the Printer FIPTIWALC csccccccccnccnencenseesensuenensessecensassausnssaussassussussensossensussansaasauanssenes 3 19 DITO CX EA E NE AEEA AEE OEE PE NEN E ET T EEE NE EE ES E EA 3 19 8811181 AA ee ee 3 19 aE E EEE E EE E EE EE 3 20 PRINTING ui icm ins cs E TKAN CEU QUIE CKAT E 4 1 Gard FAN
11. For more information regarding a specific company network ask the network administrator The manual selection Network Installation is suggested for the more common installation types The following screen is displayed Easy Installer IN amp Connect the Ethernet cable from the LAN socket to the printer Ethernet connector and click Next Attach the network cable to the printer and then click Next The following screen is displayed by the configuration software Hostname Mac Adress TJ DHCP iP Address 1L J Subnet mask L Gateway L JL IL JL Enter the data required for the manual configuration of the network if part of a company network it may be necessary to refer to the network administrator for information User Guide otore the data just entered by clicking Apply Changes and then click Next The following screen is displayed Switch Off the printer Disconnect the USB Cable Connect the printer to the network by the ETH cable Switch On the printer and click next Follow the instructions displayed e Power OFF the printer e Disconnect the USB Cable e Connect the printer to the network using the LAN cable e Power the printer back ON again Click Next upon completion The following configuration software screen is displayed Easy Installer Search Network Printers Start Select the printer and dick Next No printer found Be sure that the print
12. M9 X 1 3 FON VA E 1 3 O62 fot 0 T 6 1 3 lcg 1 4 POW COO AE 1 4 FUON eR eee eee eee en eee eer ne EN nn Te 1 4 NICHT ee eee eT Pee tT EOP Ee ane ee Rn ey oo eee een Tee 1 4 INSTALLATION PROCEDURES 1 1 0 anu aunau nau uau uuu uau uaa nahuuuuu uuu uuuuuu uuu uuu uuu nnmnnn nnna 2 1 HIS TENG TNS RIODON NoD 2 1 Al FSC IAG NEN RR e 2 2 Input Hopper Automatic Card Feeda orisirisii riris giia ane e AAE EE AE ENAREN 2 2 Front Slot Manual Card HopDper eee eee eaae eae arn arn er Ei EEEE EEEE 2 3 Adjustng the Gard THICKNESS s ccesescedeugeedeciiwt e anue Fore a vct da deaur dU run TURO ON NE MUS ME Peta deu dus ds a icutup ERE 2 3 Connecting the Power Supply and Powering ON the Printer eese 2 4 INSTALLING THE SOFTWARE AND CONFIGURING THE PRINTER 3 1 Connecting the Printer to the Computer and Installing the Software 3 1 Add Printer Wizard Program Communication eeseessseesseesseee eene nennen nnn nnns 3 3 Bie sese MET m 3 3 Ethernet LAN Connection
13. Procedure 1 Open the printing module compartment cover 2 Remove the ribbon carrier User Guide 4 Insert the cleaning card in the rear slot of the printer 5 Open the Printer Manager and click the Maintenance button The Maintenance window is displayed Standard Panels printed since ii e o Ad Start Cleaning Start Cleaning before pressing the button please before pressing the button please remove the ribbon cartdridge remove the ribbon cartdridge and set the sticky card in back slot ie I 2 and set the T card in back slot 6 The counter indicates the number of cards that have been printed starting from the last cleaning operation performed Click the Standard Cleaning button to start the cleaning procedure Once the cleaning procedure is completed the card is ejected from the rear slot and the counter is reset Standard Panels printed since last cleaning Start Cleaninq before pressing the button please remove the ribbon cartdridge and set the card in back slot User Guide 7 Open the printing module compartment cover 8 Insert the ribbon carrier 9 Close the printing module compartment 10 The Standard cleaning procedure is terminated and the printing counter is reset to zero User Guide Card Path Advanced Cleaning The card path advanced cleaning procedure is required after performing five Standard cleaning procedures The special alcohol imp
14. RMATION Printer model Serial Number e Firmware Version NETWORK Hostname Mac address DHCP IP addwessi Subnet mask Gateway WIFI Type Channel SSID e Encryption type WEP key WPA passphrase EAP User 10 or 26 hexadecimal characters 8 to 63 characters up to 64 characters e EAP Password Ethernet Wireless LAN and Wireless ad HOC connections can be set in this environment Click Apply Changes to store the entries made Smart Communication SoM Web Server Interface Tab The Smart Communication SoM web server interface tab can only be opened when an IP address is defined and the Smart Communication Web Server interface resides in the printer gt So prac File Modifica ANAT TECHNOLOGIES Visualizza Praefat Strumenti web server interface Soe Wireless Wlan Mode Enabled Wian Matica Stat af WPA2 Password 8 10 63 characters This web interface consists of the following tabs Printer information Network LAN Wireless WLAN Wireless Access Point Click Apply to store the entries made User Guide Encoding Options Smart Card Encoding Station A printer equipped with the Smart Card encoding station works in exactly the same way as a basic Manufacturer The Smart Card encoding station is used to program chips to ISO 7816 2 standards except for card type in Appendix B Smart C
15. a that allows the printer to configure all the counting and optimization parameters and procedures It is strongly suggested to exclusively use original Matica ribbons The use of non original accessories could damage the product and therefore void the factory warranty Plastic Cards Listed below are the plastic card specifications e Type Composite PVC PET ABS varnished e Dimensions ISO CR80 ISO 7810 53 98 x 85 60 e Thickness 0 25 to 1 25 mm 10 to 50 mil manual gauge adjustment e Magnetic stripe ISO 7811 e Smart Card Contact ISO 7816 1 2 3 4 e Smart Card Contactless ISO 14443A B 1 4 User Guide Installation Procedures Installing the Ribbon Original Matica ribbons are to be installed carefully The ribbon carrier that comes with the printer helps to install the ribbon quickly easily and accurately Once the ribbon is in its carrier the carrier can then be easily dropped into the printer using the yellow guides 1 Insert the ribbon not provided with the printer into the ribbon carrier 3 Insert the ribbon carrier into the printer looking for the yellow guides that have the same color as the take up core Note Keep away from the printhead so as avoid damaging it User Guide 4 Close the printing module compartment cover Card Feeding The input Hopper automatic card feeder can hold a maximum of one hundred 0 76 mm thick cards A label inside the door gives the instructions for co
16. ard Encoding Station Location The contact station is an optional module located on the upper part of the printer Cards are automatically fed in by the internal flip over Smart Card Encoding Station Interfaces Printers that have only the Smart Card contact station without integrated encoder can be fitted with an optional female DB 9 connector located at the back of the printer This connector is directly connected to the contact station inside the printer and also to an external coupler for chip programming Contact and Contactless encoder options can also be integrated into the Smart Card Contact Station These encoders connect to the computer via a USB interface Ethernet or WiFi External Encoding Binder female socket 12 ways black connector 720 series p n 99 9136 00 12 CDD NC CARD DETECT NC fee 12 Free A sequence of commands must be sent via the printer interface to insert a card into the printer position it under the station and establish contact The command sequence is as follows Sending the SIS sequence e Acard is moved automatically from the feeder to the encoding station and stops The contact station is pushed downward to make contact with the card e The chip can be programmed via the external coupler Refer to the Matica printer Programming Guide for more information on how to program a Smart Card and the Option Installation Manual for information on how to configure the Card Present signal User Guid
17. d b 9 button click to remove a print job from the printer and spooler Use this button when the printer needs to be powered off to clear an error condition Clicking this button causes the pop up to no longer be displayed User Guide Printing Card Printing Cards are usually printed and encoded by a Printer Application chosen by the User However if required a compatible non proprietary Application is available as an option for designing and printing cards Cards can be customized logo image and name by creating graphic images and defining page formats The Printer Application recognizes the printer allowing the User to create fully customized card jobs Card Printing Using Word There are a large number of Windows applications that allow document printing for example Microsoft Office suite tools such as MS Word MS Access MS Excel amp and MS PowerPoint An example is provided below Using Microsoft Word 1 Run the MS Word application In the Menu bar click File then Page Setup 2 In the Paper tab select the Paper Size option followed by the custom format 55x85 mm default format 3 If using Word 2010 2013 select the Page Layout tab For Size select Custom format 4 In the Margins tab set all margins to 0 and select Landscape for the Orientation 5 Close the window by clicking OK 6 The card can now be customized by adding the various items composing the card Logotype illustrations Identification ph
18. d for configuring the connection mode to be used Note Connection setup can be changed at any time by activating the Wizard mode from the Print Management Program Easy Installer eA ous 5 n ej Choose the type of connection required and proceed with its installation USB Connection Click the USB radio button on the Printer Wizard Program screen and then click Next The following screen is displayed Easy Installer Click Next and wait for the configuration software to recognize the printer and display a message indicating that the installation was completed successfully Easy Installer IN Printer found Easy Installer has finished to install the printer software in your computer Click Finish to exit Easy Installer Please connect the printer Cancel User Guide Ethernet LAN Connection using DHCP Click the LAN radio button on the Add Printer Wizard Program screen The following screen is displayed Easy Installer DHCP Network installation Fixed IP Network installation Choose the LAN connection required selecting either DHCP supplied automatically by the network server or manual insertion on the basis of specific requirements then click Next Note For more information regarding a specific company network ask the network administrator The automatic selection DHCP Network Installation is suggested for the more common ins
19. d unauthorized places may have hazardous effects on health and the environment Offenders will be subjected to the penalties and measures laid down by the law TO DISPOSE OF OUR DEVICES CORRECTLY a Contact the Local Authorities who will give you the practical information you need and the instructions for handling the waste correctly for example location and times of the waste collection centres etc b When you purchase a new device of ours give a used device similar to the one purchased to our dealer for disposal The crossed dustbin symbol on the device means that When it to be disposed of the device is to be taken to the equipped waste collection centres and is to be handled separately from urban waste Em Matica Technologies guarantees the activation of the treatment collection recycling and disposal procedures in accordance with Directive 2002 96 EC and subsequent amendments 2 FOR OTHER COUNTRIES NOT IN THE EU The treatment collection recycling and disposal of electric and electronic devices will be carried out in accordance with the laws in force in the country in question Table of Contents PHODUCT OVERVIEW sweiubxs bonds lain Ei Ee XN RSEN SERRE T EMEN RU FA DRMNES NOR MREEENCESR CERNI SU dU 1 1 GETTING STARTED xsnseci axi EN vENEREXENENEFENPENNEE FIG qae aUxdaN MEE DENN NE EE EEESF PEEEASI DIUI SHOE NNSEIUE EISE de 1 1 UNpaCKNG ING FIC RETE TTL 1 2 FF ORICTIO Mal CSCHIOT ON Q y
20. e Contactless Smart Card Encoding Printers can be fitted with an encoding device for contactless Smart Cards RFID consisting of an encoding module with a built in antenna This type of module must be installed by a specialist only The encoder connects to the computer via a USB interface Ethernet or WiFi There is a very wide variety of contactless Smart Cards each card having specific technical characteristics for each specific type of encoder On request a large number of different specific encoders can be integrated The programming sequence for a chip is always carried out before the card is printed Card Positioning and Antenna Location In theory there are no restrictions on card positioning when programming in contactless mode However miniaturisation of components is resulting in cards being fitted with mini antennae If this is the case on customer request antenna location can be adapted to position the antenna as close as possible to the antenna of the encoder Doing so will ensure optimal card encoding Computer Connection The encoder is supplied with a USB interface and is connected to the printer s internal USB Hub A sequence of commands must be sent via the printer interface to insert a card into the printer and then position it inside the Smart Card encoding station close to the antenna so as to establish radio communication between the card and the encoder The command sequence is as follows sending the SIC s
21. e YMCKO 200 or 250 prints roll e YMCKO K 200 prints roll e 1 2 YMCKO 400 prints roll e KO 600 prints roll Print Speed e Single side Monochrome up to 850 cph e Single side YMCKO up to 210 cph e Dual side YMCKO K up to 140 cph Encoding e Magnetic encoder read write 3 track HiCo LoCo ISO 7811 and JIS Il e Smart card contact station ISO 7816 1 2 excluding Appendix B 3 4 e Contact Contactless encoders compatible with std Cards MIFARE MIFARE DESFire iCLASS ICODE ISO 14443 A amp B ISO 15693 and ISO 7816 User Guide Software e Printer driver e Printer Manager e Automatic Installer e CardExchange Matica Go edition e Edisecure Connect e Compatible with Windows XP SP3 W7 32 64 W8 32 64 Security e Slot for Kensingtone lock e Lockers with keys for input Hopper rear bin and ribbon Power Supply e Auto switching external power supply unit with interchangeable power cords e Input 100 240 Volts AC 50 60 Hz 1 5 A e Output 24 Volts DC 3 0A Dimensions and Weight e Dimensions H x W x L 253 x 200 x 395 mm e Weight 6 6 kg Quality Standards e CE FCC UL VCCI CCC e Standby mode and reduced power consumption e ErP 2009 125 CE e Sound pressure less than 48 dB A in operation mode ISO 7779 e Min max operating temperature 15 30 C 59 86 F e Humidity 2096 to 65 non condensing e Min max storage temperature 5 70 C 23
22. equence e Acard is moved from the feeder towards the antenna and positioned nearby e he chip is programmed via the computer s USB interface connecting the built in encoder and the computer Refer to the Matica printer Programming Guide for further details on programming contactless Smart Cards Encoding Function Open Printer Manager and click the Encoding button The following screen is displayed from where it is possible to configure magnetic encoding and obtain the Smart Card ATR number User Guide Magnetic Encoding The magnetic card is read and written in the magnetic encoding area Magnetic l l i 3 mais OOOO O E Traka pop LK 4 1 The Standard and Coercivity values shown in this screen are those set for the printer driver 2 Click Encoding Preferences to open the printer driver s Encode tab from where it is possible to change the settings Card Media Encode Rewritable Laminate Version Prefixes Coercivity Default Standard Begin End M Tracki 1 M Track2 502 2 9 W Track3 03 v 5 LEJ 3 The Track Area contains the fields where the magnetic tracks can be read or written Default Mode in ISO Standard Read Write Results JIS II Standard Read Write Results rack 1 JIS II Printer Driver Track Window Result Box Track Status Enabled Active inside the text displayed in grey shows how the track is set for the printer driver
23. er is on then dick Start or click Back to change the LAN setup Back If the printer is not found click Start to search for the network printer and wait until it is found Once found the printer appears in the list of available printers with its related information IP Address Printer name Mac Address Click Next and wait for the configuration software to identify the printer and to display a message indicating that installation was successful Easy Installer IN Printer found Easy Installer has finished to install the printer software in your computer Click Finish to exit Easy Installer User Guide Wi Fi Connection using DHCP Click the WiFi radio button on the Add Printer Wizard Program screen The following screen is displayed for the search of the SSID wireless connection Choose the wireless connection available by using the password associated to the WIFI network The following screen is displayed Easy Installer Setup printer LAN connection Fixed IP Network installation Choose the WIFI connection required selecting either DHCP supplied automatically by the network server or manual insertion on the basis of specific requirements then click Next Note For more information regarding a specific company network ask the network administrator The automatic selection DHCP Network Installation is suggested for the more common installation types The settings are d
24. g screen is displayed Easy Installer Do NOT connect the USB cable until istructed to do so 4 Click Next to continue The setup program will request for the destination folder into which the installation files will be stored the amount of disk space required for the installation is indicated on the bottom of the screen 5 Click Next to continue The request for program usage privileges is now displayed Choose between For all users and For the current user only and then click Next to continue A screen summarizing the settings just made is displayed 6 Click Install to continue The following screen is displayed upon completion of the installation procedure Completing the DCP Setup Wizard Setup has finished installing DCP on your computer The application may be launched by selecting the installed icons Click Finish to exit Setup 7 Click Finish to continue with the installation The connection mode screen is displayed The installation program automatically executes the Launch Add Printer Wizard by means of which the type of printer connection can be selected The possible choices are USB Ethernet LAN and Wireless WiFi Note If Launch Add Printer Wizard check box is deselected the Add Printer Wizard can still be executed manually from Start gt Programs gt Matica User Guide Add Printer Wizard Program Communication When the CD ROM software installation is complete a help Wizard is displaye
25. ge of the printhead must be cleaned using the special impregnated swab or the cleaning pen e he edge of the printhead must be cleaned to remove residual ink or dust e Unplug the printer from the power outlet before cleaning the printhead Printhead Cleaning Procedure 1 Unplug the printer from the power supply 2 Open the printing module compartment cover 3 Using the cleaning swab that is provided in the Cleaning Kit clean the printhead by rubbing the swab it in the direction indicated by the arrow in the figure below 4 Close the printing module compartment cover 5 The printhead cleaning procedure is now concluded 5 10 User Guide Printing Test Cards Test Cards are used to check that the printer is operating correctly and to obtain some important printing parameters e Serial number e FW version e Work cycles cards and ribbons The test card starts with a hidden ON OFF sequence see the Operator Panel Description Open the Printer Manager and click the Maintenance button The following screen is displayed Standard Panels printed anels prin since last deaning x L ect Start Cleaning Start Cleaning L before pressing the button please remove the ribbon cartdridge before pressing the button please and set the sticky card in back slot s remove the ribbon cartdridge p 5 and set the T card in back slot Printing a Text Test Card In the Test Card area click the Monoch
26. ick OK to store the user settings click Restore Default Settings to clear the user settings and restore the factory default settings Maintenance From this area you can test the print quality using the test card layouts and launch the printer cleaning routine Standard Panels printed i 2 since last deaning d T Start Cleanina before pressing the button please before pressing the button please remove the ribbon cartdridge i remove the ribbon cartdridge and set the sticky card in back slot lt NR and set the T card in back slot In this environment you can run 1 Test Card for printing a test card 2 Cleaning for standard or advanced card cleaning Click on Back to return to the Status Printer screen User Guide Encoding optional If available this feature enables magnetic encoding and the retrieval of the Smart Card ATR number 1 2 3 The following can be defined in this area 1 Magnetic encoding 2 Contact type parameters 3 Contactless parameters Note Refer to Chapter Encoding option for more information Settings Options Connectivity Energy Savings and Firmware Updates can be configured in this area There is also a field for sending escape commands to the printer 1 2 3 please put the plastic RFID card near the red M on the right printer side and press the START button 4 1 Energy saving parameters 2 Firmware parameters 3 Duplex activation settings 4 Option
27. inter driver can use them correctly Generale Condivisione Porte Avanzate Gestione colori Sicurezza Card Media Encoder Version coy Tracks In line encoding Deiter User Guide Double side Printing 1 Selec Properties from this screen to customize the printing options 2 Check the box selection Dual side printing for front and back printing 3 Clic OK to store the settings made and print the card Note Two sided printing is optional installation of the Duplex Kit is required Card Media Encoder version Card Type Print Orientation ANN z Front 9 Portrait Generic v Landscape CR80 85 6 x 54 E 180 Rotation Dual side printing Back Card Path Portrait Landscape 180 Rotation User Guide Printer Maintenance Printer Routine Cleaning Four different cleaning processes are implemented in the printers Standard Cleaning Suggested frequency e Color printing Each time the ribbon is changed e Monochrome printing every 250 cards printed Mandatory frequency to prevent voiding the warranty e Every 1 000 cards printed Standard cleaning is performed using the specific cleaning card as explained below The product has an internal counter that keeps track of the number of cards printed and warns the user when the mandatory cleaning procedure must be performed Standard Cleaning
28. isplayed They include the name of the wireless network to which the printer is connected and within which the printer to be installed will be searched for Click Next The following screen is displayed Easy Installer Search Network Printers Start No printer found Be sure that the printer is on then click Start or click Back to change the LAN setup User Guide Click Start to search for the printer on the network and wait until it is found Once found the printer appears in the list of available printers with its related information IP Address Printer model Mac address Click Next and wait for the configuration software to identify the printer and to display a message indicating that installation was successful Easy Installer IN Printer found Easy Installer has finished to install the printer software in your computer Click Finish to exit Easy Installer User Guide Wi Fi Connection with Fixed IP Click the WiFi radio button on the Add Printer Wizard Program screen The following screen is displayed for the search of the SSID wireless connection Choose the wireless connection available by using the password associated to the WIFI network The following screen is displayed Easy Installer Setup printer LAN connection Fixed IP Network installation Click the Fixed IP Wifi Network installation radio button Selecting either DHCP supplied manually by the ne
29. ng gt Operational error no ribbon or card detected e Red On Steady gt Mechanical error cover open incorrect card insertion or faulty mechanical component Flashing gt Servicing required during cleaning heating cooling or during firmware upgrade 3 Soft touch WiFi button for printer models with WiFi module only with a blue LED e Switches the WiFi module ON and OFF e Blue LED On Steady gt WiFi connection established Flashing gt WiFi data reception transmission underway 4 Backlit blue stripe illuminates the Card Hopper to simplify card detection User Guide Rear View 6 5 4 I 2 T a 1 The following components are located on the back panel 1 Power cord socket 2 Two USB connectors Type A and B 3 Ethernet connector with traffic LED 4 SD card option slot 5 Reject bin attachment slots 6 External smart encoder option connector 7 Kensington lock Power Supply The printer comes with an external auto switching power supply Note Only use the power supply that comes with the printer Ribbon The following Matica ribbons can be used Monochrome black K 2000 prints 5 panels YMCKO 200 and 250 prints Half panels hY hM hC KO 400 prints 6 panels YMCKOK 200 prints Black and Overlay KO 600 prints Monochrome Red Blue Green White 1 000 prints Monochrome metal Gold Silver 500 prints Scratch off Each Matica ribbon has an RFID tag with ribbon identification dat
30. on of the printer firmware Click Update to launch the Update Firmware wizard Duplex activation Two sided printing can be enabled in this environment for more information refer to the documentation provided with the option Options Options Installed Codes of the options installed User Guide Help ANN X Printer Manager c9 jm Sm Customer Care 3L ANATICA A ATICA TzCHNOLOGIZS TzZCHNOLUGIZS A eee Status Monitor Region Contact Region Contact Preferences PRINTER INFORMATION Printer Model S A l Options Installed gt Printer S N ay FW Version T Driver Version EPR SRG Commercial Zone Project Code Print Head Printed Lines L W 1 Inserted Cards Standard Cleaning Cycle Advanced Cleaning Cycle Mac Address IP Address Maintenance Encoding 1 Printer information area 2 Printer status log files Click Back to return to Windows Printer Information Area This area provides all the technical information related to the printer Printer Model Commercial name of the printer Options Installed Codes of the options installed Printer S N Printer Serial Number FW Version Firmware version currently installed on printer Driver Version Firmware version currently installed on the computer Commercial Zone Regional code Project Code OEM project code Printhead S N Printhead Serial Number Printed Lines L W Number of lines printed Inser
31. opens the Printer Manager program Right clicking the related icon on the instrument bar opens the Windows menu popup program Printer Manager Where To Buy Popup Print Errors Popup Jobs Status Language Quit 13 46 E ML 8 al D 09 05 2014 The menu consists of the following e Printer Manager Opens the Printer Manager program e Where To Buy Opens a web browser with a link to the Matica Technologies commercial website e Popup Print Errors e Popup Job Status e Language selects the required language e Quit closes the program User Guide Printers Management The Printers Management window is displayed as shown below when the program is executed from the Application bar or from Windows programs All the printer drivers installed on the computer are displayed in this window From here the Printer Manager can be launched for a given printer by double clicking on the related printer name 1 2 3 4 5 MMC i 10 Y Printer Name Connection Printer Status Ribbon Type Remaining Capacity Matica Moca USB001 o gt Ready K Monochromatic Wai 55 Matica Espresso AP001 2 Off Line Matica Espresso LANOO1 Gu ANoming YMCKO Matica Espresso WLANOO1 g Standby YMCKO Cancel The following information is available in this window 1 Printer Name the name of the printer is displayed in this area The printer name can be defined by the 2 3 4 5 w w user during
32. oto Fixed and variable texts Barcode etc Once the operation is complete click File followed by Print 7 Click Print or click on the printer icon Select Matica printer 8 Select Properties to customise the print options from this screen 9 Select the Output choosing between Output Hopper or Rear Bin Card Media Version r Card Type Print Orientation cec o r Front Portrait CR80 85 6 x 54 Dual side printing Card Path Output Output Hopper Reject Bin Rear Bin User Guide 9 Click the Media tab to configure specific settings such as e Ribbon Identification e Color Panel Adjustment brightness contrast sharpness e Overlay Panel Adjustment e K Panel Monochrome Adjustment greyscale black text etc Card Media Version __ Ribbon Identification Overlay Panel Adjustment Autodetect Manual Selection Front RFID missing YMCKO m Mode accordngto card mask gt Bo Are rColor Panel Adjustment Ae Contrast HB r n fo rK Panel Monochrome Adjustment Front PrintonK black text and objets v Energy i T X e jo Note If necessary configure the settings in the Configuration tab to enable use of particular options or additional accessories installed on the printer Magnetic Encoder To print using the Magnetic Encoder enable these modules on the printer so that the pr
33. ration is displayed in this area These contents are associated to the icon button displayed on the left hand side of the window The following Printer Manager function icon buttons are provided e Status Monitor e Preferences e Maintenance e Encoding only for the models supporting this feature e Settings e Help Click Back to return to the printer management window Note The Encoding icon will be displayed only when the Encoding option is available User Guide Status Monitor The card settings and printing options can be configured here e 2 s The following information areas are available 1 Printer Status 2 Ribbon Status 3 Job List Printer Status Area The printer status and error or warning messages are displayed in this area The possible conditions are Ready Busy Disconnected Ribbon Status Area Ribbon related information is displayed in this area 1 Type of ribbon installed User Guide 2 Ribbon Preferences button click this button to open the printer driver s Media tab from where the ribbon settings can be changed Generale Condivisione Porte Avanzate Gestione colori Sicurezza Card Media Encoder Version Ribbon Identification Autodetect Manual Selection Overlay Panel Adjustment Front ADmina nsn Mode A m Rah Color Panel Adjustment Front K Panel Monochrome Adjustment Front Print on K black text and objec
34. regnated T card must be used The procedure involves cleaning the card path removing the dust on the rollers and cleaning the magnetic head The printer has an internal counter that stores the number of Standard cleaning procedures performed so as to notify when the Advanced Cleaning procedure is required see the Printer Manager Specifications A software guided procedure will assist in carrying out the cleaning operations Advanced Cleaning Procedure 1 Open the printing module compartment cover 2 Remove the ribbon carrier User Guide 4 Insert the cleaning card into the rear slot of the printer Standard Panels printed since last cleaning Start Cleaning Start Cleaning a a i before pressing the button please P before pressing the button please remove the ribbon cartdridge p remove the ribbon cartdridge e 5 dat o oa and set the sticky card in back slot and set the T card in back slot dE 6 The counter indicates the number of cards that have been printed starting from the last cleaning operation performed Click the Advanced Cleaning button to start the cleaning procedure Once the cleaning procedure is completed the card is ejected from the rear slot and the counter is reset Advanced Panels printed since last deaning EE we Start Cleaning before pressing the button please remove the ribbon cartaridge and set the card in back slot User Guide
35. romatic button to launch the Text Test Card print quality test Used mostly when a monochrome ribbon is installed or to test the black panel in a multi panel ribbon Printer information is printed on the Text Test Card Printing Graphic Test Card In the Test Card area click the Color button to launch a Graphics Test Card print quality test It is mainly used when a multi panel ribbon is installed The Test Card printed contains mainly square shaped graphics and or colors Printing a Dual Side Test Card In the Test Card area click the Dual Side button to launch the Dual Side Test Card print quality test The button is only displayed when the Printer Manager is installed on a printer with the dual side option User Guide Web Server Interface The web server interface is a Setting tab that uses a software browser for setting up the printer s wired and wireless network parameters This environment can be accessed from the Printer Manager clicking the Setting function button followed by the WEB Interface button Two web interface tabs are available e Standard Communication e Smart Communication Standard Communication Web Server Interface Tab The Standard Communication web server interface tab can only be opened when an IP address is defined 4 x hetp 192168 2225 File Modifica Visualizza Pr ANNA ICA TZCHNOLOGIZ5 p e 8 Matica Printer Visualizza Preferiti Strumenti web server interface PRINTER INFO
36. rrectly positioning and orienting the card When the single card manual feeder option is present it can be used without needing to empty the input Hopper The card path can be selected via software to speed card processing e Hopper e Reject bin The output Hopper at the front of the printer can hold a maximum of eighty or thirty 0 76 mm thick cards depending on whether the manual feeder option is present for the Moca model Input Hopper Automatic Card Feeder 1 Open the Hopper door on the operator panel by pressing at point a indicated in the figure below Load the cards in the Hopper b and then close the door User Guide Front Slot Manual Card Hopper The manual card feeder is always ready for use and is prioritized It is suggested that it be used when the job requires a card that different than the ones loaded in the input Hopper 1 Insert the card into slot a indicated in the figure below Adjusting the Card Thickness The card thickness can be adjusted using the wheel inside the input Hopper Cards with thicknesses ranging between 0 25 mm and 1 25 mm 10 50 mil can be processed by the printer Proceed as follows to adjust the card thickness 1 Open the printing module compartment cover User Guide 3 Close the printing module compartment cover ZI Connecting the Power Supply and Powering ON the Printer Connect the power cord to the power outlet to the power supply and then connect
37. s Select the printer and dick Next No printer found Be sure that the printer is on then click Start or click Back to change the LAN setup Back If the printer is not found click Start to search for the network printer and wait until it is found Once found the printer appears in the list of available printers with its related information IP Address Printer name Mac Address Click Next and wait for the configuration software to identify the printer and to display a message indicating that installation was successful Easy Installer IN Y Printer found Easy Installer has finished to install the printer software in your computer Click Finish to exit Easy Installer User Guide Uninstall Program Tabs To uninstall the software run the related application in the program group Alternatively use the related utility in the Control Panel selecting Install remove applications from the list of installed programs Matica Printer Manager Upon successful installation the following programs are installed on the computer e All Programs gt Matica gt Espresso Printer Manager e A Programs gt Matica gt Add Printer Wizard Using the Printer Manager Instrument Bar with the Mouse The Windows toolbar includes the Matica application logo that when clicked displays a popup window from where the Printer Status can be launched Left clicking the related icon on the instrument bar
38. s installed on the printer Click Back to return to the Printer Status screen 3 18 User Guide Energy Saving Set the energy saving features in this area Selecting or deselecting the Enable Energy Saving check box enables or disables respectively the Energy Saving area When disabled the default timing is set by the FW to 5 minutes and is displayed in grey Default Enabled Sleep Selecting or deselecting the Enabled check box enables or disables respectively the Sleep feature If Sleep is disabled Standby mode also is disabled and therefore the sleep time is set to the factory default value of 5 minutes To set the time field when Sleep is enabled set the value using the sidebar arrow buttons or enter the value directly The selectable range is from 1 to 240 minutes in steps of one minute Standby Selecting or deselecting the Enabled check box enables or disables respectively the Standby feature Standby mode is active only if Sleep mode is enabled When Standby is enabled set the time using the sidebar arrow buttons or enter the time directly The selectable range is from 1 to 1440 minutes in steps of one minute Note A time less than or equal to the standby time is not allowed Updating the Printer Firmware Open the Printer Manager Program and click the Maintenance button The following screen is displayed The printer firmware can be updated in this area The Version Installed field shows the current versi
39. tallation types The following screen is displayed Easy Installer IN Y Connect the Ethernet cable from the LAN socket to the printer Ethernet connector and dick Next User Guide Attach the network cable to the printer and then click Next The following screen is displayed by the configuration software Easy Installer Select the printer and dick Next No printer found Be sure that the printer is on then dick Start or click Back to change the LAN setup Back If the printer is not found click Start to search for the network printer and wait until it is found Once found the printer appears in the list of available printers with its related information IP Address Printer name Mac Address Click Next and wait for the configuration software to identify the printer and to display a message indicating that installation was successful IN Easy Installer Printer found Easy Installer has finished to install the printer software in your computer Click Finish to exit Easy Installer User Guide Ethernet LAN Connection with Fixed IP Click the LAN radio button on the Add Printer Wizard Program screen The following screen is displayed Easy Installer DHCP Network installation Fixed IP Network installation Click the Fixed IP Network installation radio button for the manual insertion on the basis of specific requirements then click Next Note
40. ted Cards Number of cards inserted Standard Cleaning Cycle Number of standard cleaning cycles executed Advanced Cleaning Cycle Number of Advanced cleaning cycles executed Mac Address printer Mac address IP Address IP Address if printer is connected via network O S Computer s Operating System Click Save pdf file to save the printer information to a PDF file Printer Status Log files Click Save File to save to the computer a file containing the last printer log information 3 20 User Guide Printer Status Pop up The Printer status pop up consist of a card window containing several areas that the software compiles in real time every time the pop up needs to be displayed 15 03 24 09 2013 ITEM Cnm a t7 1 Printer Name area the printer s default name or its name assigned during installation is displayed in this area 2 Status Description area the error code or error description is displayed in this area 3 Status Solution Area the troubleshooting message related to the error detected and displayed in the otatus Description Area is displayed here 4 Utility Command Bar displayed only when the Pop up is static and user intervention is required The status error table describes how the utility bar is managed ay a s button click to resend a print job once an error condition is cleared Clicking this button causes the pop up to disappear if the error is not cleared the pop up will be redisplaye
41. the installation if is not defined by the user it will be defined from the program during the installation in which case it will be composed of the printer name and the port where it was connected during installation Double clicking the printer name opens the Printer Manager Connection the following connectivity is supported USB Local Connection 9 I WiFi Access Point Printer Internal Router mu LAN cable 29 WLAN wir Printer Status this area can provide the following information Matica Logo or Printer model logo WiFi connection logo the printer is connected via WiFi Printer status with background color a Green Ready Standby b Light Grey Off line c Amber Job underway Error with a brief description of the error Ribbon Type when the printer is connected this area indicates the type of ribbon installed in the printer Remaining Capacity this area indicates how much ribbon is still available Once a printer is chosen and the Printer Manager is opened after double clicking on the printer name the Printer Management window reduces to an icon To then reopen the Printer Management window proceed as explained at the beginning of this section User Guide Printer Manager Run the Print Manager by double clicking the Application bar or clicking the printer in the connectivity screen 0 Current Operation 1 Information regarding the printer installed or on its configu
42. the printer driver Card tab 3 Eject Button Click to move the card that has been left inside the printer to the selected or default output see card path in the printer driver Card tab User Guide Reading the ATR Code on Contactless Cards This area provides the ATR number of the contactless card This operation is performed to ensure that the contactless encoder is working correctly 9 3 Do 1 Load Button Click to start a batch job consisting of a Taking the card from the selected or default input see card path in the printer driver Card tab b Moving the card to the contactless encoder 2 Read ATR Button Click to read the contactless card s ATR number For the ATR Number to be read the card must be positioned in the contactless encoder by clicking Load The encoder then reads the card and displays the ATR number in the window The encoder reads and displays the ATR number until clicking the Eject button at which point the card is moved from the encoder to the output specified for the card path see card path in the printer driver Card tab Eject Button Click to move the card that has been left inside the printer to the selected or default output see card path in the printer driver Card tab User Guide Configurations and Options CHARACTERISTICS MOCA ESPRESSO 100 in 30 out 100 in 80 out Card feeders i no reject bin w reject bin K 500 cph K 850 cph Speed YMCKO 150 YMCKO 210
43. ts X on Bo Restore factory settings 3 Remaining ribbon capacity indicator this indicator shows a percentage of how much ribbon can still be used Inaicator color Green trom 100 to 21 remaining Yellow from 20 to 11 remaining Red from 10 to 1 remaining Empty bar flashing 026 remaining error condition 4 Graduate scale representing the percentage Job Status Area A job queue is displayed in this area when a printing is underway Job Name Percent Test Card 1 Encoding 100 done Printing 10056 done Laminating 57 working Test Card 2 working 10 22 30 Encoding 10055 done Printing 80 working Laminating 076 waiting Test Card 3 working 10 23 50 Test Card 4 waiting 10 25 00 User Guide Preferences Click this button to run the printer driver user interface program from where Printer Preferences and other printer parameters can be set It provides a short cut to the printer driver program without having to exit the Printer Manager The first tab displayed by default is the Card tab Card Type rPrint Orientation ew O r Front Portrait CR80 85 6 x 54 2 Dual side printing Card Path 1 Card Type set the type of card 2 Card Path select the output and the reject bin for the card to print 3 Print Orientation select the orientation portrait landscape 180 rotation and the print on both sides Cl
44. twork server or manual insertion on the basis of specific requirements then click Next Note For more information regarding a specific company network ask the network administrator The manual selection DHCP WiFi Network Installation is suggested for the more common installation types The settings are displayed They include the name of the wireless network to which the printer is connected and within which the printer to be installed will be searched for Click Next The following screen is displayed by the configuration software Hostname Mac Address TJ DHCP IP Address 3E Subnet mask L L Gateway IL JL dE Enter the data required for the manual configuration of the network if part of a company network it may be necessary to refer to the network administrator for information otore the data just entered by clicking Apply Changes and then click Next User Guide The following screen is displayed Switch Off the printer Disconnect the USB Cable Connect the printer to the network by the ETH cable Switch On the printer and click next C nes Lema Follow the instructions displayed e Power OFF the printer e Disconnect the USB Cable e Connect the printer to the network using the LAN cable e Power the printer back ON again Click Next upon completion The following configuration software screen is displayed Easy Installer Search Network Printer
45. ull color dye sublimation or monochrome thermal transfer printing on standard 54x86 mm plastic cards PVC PVC Composite PET ABS and PET cards are supported It is managed from the computer through the USB port or via Ethernet WiFi accordingly with varnished card product configuration The ribbon carrier that comes with the printer allows the ribbon to be replaced quickly and easily A number of options are available so that the printer can be configured to operate in different types of environments e Magnetic encoder e Smart Card Encoding Station e Contact and Contactless Smart Card encoder e 10 100 Ethernet and or 802 11 Wi Fi connection e Single Card Feed Option e Connection for external smart card encoding e Locking system for input Hopper reject bin and ribbons Getting Started The printer comes with a number of accessories check carefully that they have been all received This list may vary depending on the location where the printer will be used The printer is shipped in special packaging designed to prevent damage during transportation If any visible damage is noticed upon reception contact the dealer immediately Maintain the printer packaging intact and store it in a clean and dry place Note If the printer has to be returned it must be returned integrally with its full original packaging box inner wedges and protective bags If it is returned without its original packaging and any components are damaged d
46. uring transportation such components will no longer be covered by the warranty Matica will also charge for the new packaging which will be required to ship the printer back User Guide Unpacking the Printer The following items are included in the box e Printer e Software CD ROM containing the installer printer driver and Printer Manager e he Placemat e Warranty and Customer Service Information e Cleaning kit e Power cord e Power supply e USB cable e Reject bin optional for Moca 1 Note Contact the dealer immediately if any of the items listed above is missing Only use the power supply provided with the printer User Guide Functional Description Front View The front of the printer is the operator side and features 1 Front slot only when this option has been ordered 2 Input Hopper 3 Operator panel and printer status indicators ON OFF button and a 3 color printer status LED Operator Panel m d D 2 3 The front operator panel consists of 4 1 Soft touch ON OFF button with a white LED that when on indicates when the printer is switched ON e Switches the printer ON and OFF to switch OFF the printer keep this button pressed for a few seconds 2 3 color LED amber red and green indicating the printer s functional status or an error condition e Green On steady gt Printer ready Flashing Printer receiving data or printing e Amber On Steady gt Ribbon almost finished Flashi
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