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1. INSTALLATION OPERATION 8 MAINTENANCE VWO O C e Woodson Griddle WGDAxx WOODSON GRIDDLE amp LARGE GRIDDLE Models WGDA50 amp WGDA60 FEATURES Large flat surfaced fryer for burgers bacon eggs steaks etc 8mm thick cast steel hot plate 520mm x 330mm WGDAB5O or 670mm x 484mm WGDA60 Removable grease drain drawer Thermostat control and pilot light to indicate power on Stainless steel construction Capacity for 8 x 7 oz steak WGDA5O or 14x 7 oz steaks WGDA60 lt lt lt lt lt lt Manufactured Tom Stoddart Pty Ltd 39 Forest Way Karawatha QLD 4117 Ph 07 3440 7600 int 61 7 3440 7600 Fax 07 3344 1000 int 61 7 3344 1000 Due to continuous product research and development the information contained herein is subject to change without notice Tel 1300 79 1954 Web www stoddart com au Email fse stoddart com au INSTALLATION OPERATION 8 MAINTENANCE VWO O C e N Woodson Griddle WGDAxx Table of Contents General debe ee kde iso os 3 GeneralSafetyz sei a a a 3 ado PER 3 Sharp Edg68s s cs it e ena eee Ee ter La ERE EE Exe 3 Me TE REIHE 3 Todu gt POETE LT TEES IS 4 Product OVerVieW cepe Ee i eerta sev reat aye eese ue EE Rua e EE Re2. ARA Lag E CERE ERR 4 Momm 5 Technical Specifications ric retira er a 5 Technical Connection 6 6 WGDAGO ER 7 ligno t 8 Installation RE REED nm 9 General Precautions torri 9 Setting UP me 10 akin HeQ t 10 Saisie 10 Unpacking katinai da Cine iai 10 First Time O PSratlom 10 Electrical COMMECUON nana 11 Operation 12 General Recommendations 12 Operating Bio ig B Conor HD 13 gru 13 After HOURS iere costes ree cca lane corse Doct net Dd RR 13 Cleaning iiec carie Lea rara Eu RAE ca P ERR a Eee Eae a Run 13 e al PN PERSTO TDI E 13 Grease 13 External SUIMAGES 13 Maintenance ME 15 5 EID LLL 15 Schedu
3. appliance Sharp Edges Steel cutting processes such as those used in the construction of this appliance result in sharp edges Whilst any such edges are removed to the best of our ability it is always wise to take care when contacting any edge Particular care should be taken to avoid contact with any steel edge and warnings should be given in regards to the danger of such contact to any repair or maintenance person s prior to commencement of any servicing Power Cables Ensure that any damaged power cord is replaced before further use Due to continuous product research and development the information contained herein is subject to change without notice Tel 1300 79 1954 Web www stoddart com au Email fse stoddart com au Page 3 INSTALLATION OPERATION 8 MAINTENANCE VWO O C e Woodson Griddle WGDAxx Introduction The Woodson Griddle and Large Griddle have been specifically designed to meet the rigorous demands of a busy food service operation The Woodson WGDA50 and WGDA60 are ideal for frying foods such as burgers bacon eggs steaks etc Each Woodson Griddle and Large Griddle has been assembled and tested according to Stoddart s strict quality standards Product Overview Configuration may vary according to model Side Protectors Rubber Feet Thermostat Knob Pilot Light Due to continuous product research and development the information contained herein is subject to change without not
4. contained herein is subject to change without notice Tel 1300 79 1954 Web www stoddart com au Email fse stoddart com au Page 12 INSTALLATION OPERATION 8 MAINTENANCE VWO e Woodson Griddle WGDAxx Operating Instructions Operation This Griddle has full stainless steel construction The grill plate is pre greased with animal fat It is operated by thermostat that is located on the front of the appliance Exact cooking times and temperatures vary for different cooking conditions and therefore experimentation is essential The following basic guide should be followed Turn thermostat knob to the desired setting to operate e Allow time for the plate to reach the desired temperature e Return thermostat knob to the 0 or OFF position at the end of use NOTE WGDAGO has two thermostats for individual control of the left and right elements which corresponds to the left and right sides of the cooking plate After Hours e The unit MUST be switched OFF Cleaning Procedure Regular cleaning is essential to the longevity of the product and as a result the following procedures must be undertaken daily Before commencing the cleaning procedure ensure that the appliance is disconnected from the power source and has completely cooled down prior to cleaning Grill Plate The grill plate should be kept clean at all times free from carbon and burnt materials e Clean the grill plate with a spatula or gril
5. of the equipment has been used in accordance with the Instructions including misuse neglect unauthorised alteration incorrect installation power surges accident use of inappropriate chemicals flooding fire or act of God C Any consequential loss damage or expense arising directly or indirectly from use of the equipment otherwise than in accordance with the Instructions d Any damage or malfunction arising from or relating to Customer s failure to properly maintain or clean the equipment in accordance with the Instructions e Damage caused to equipment during transportation which is outside Stoddart s standard delivery conditions f Breakage or replacement of lamps fluorescent tubes light bulbs glass silicone seals gaskets and plastic components 9 Maintenance repair or other works not undertaken by a Stoddart authorised service agent h Where remote refrigeration is connected by a person other than Stoddart to equipment produced by Stoddart Stoddart cannot accept claims for repair of TX valves and control components as the fault may arise from the installation of the remote e lines equipment and gas by a party over which Stoddart has no control Transportation costs associated with transporting the equipment to a Stoddart authorized service agent where Stoddart consider acting reasonably that repairs cannot be undertaken on site and Unless agreed to by Stoddart in writing to the contrary warranty is not included in
6. CMGE 0276 Rubber Foot Due to continuous product research and development the information contained herein is subject to change without notice Tel 1300 79 1954 Web www stoddart com au Email fse stoddart com au 23 INSTALLATION OPERATION amp MAINTENANCE VWO C e ni Woodson Griddle WGDAxx Warranty Appendix 1 Australian Warranty and Importer Distributor Contact Details As the exclusive manufacturer and distributor of Woodson products in Australia Stoddart Manufacturing Stoddart would like to congratulate you on your purchase of a Woodson product It should be noted by users of the product that it is not designed for household or domestic use and should not be used for this purpose This product is intended for commercial use and in line with Australian electrical safety standards the following warnings are provided e This product is not intended for use by persons including children with reduced physical sensory mental capabilities or lack of experience and knowledge unless they have been given supervision or instruction concerning the use of the product by a person responsible for their safety Children should be supervised to ensure that they do not play with the product e Users should also note that if the supply electricity cord is damaged in any way it should be replaced Please contact Stoddart for parts and we will advise how to do this in order to avoid any electr
7. MOSTAT PILOT LIGHT Due to continuous product research and development the information contained herein is subject to change without notice Tel 1300 79 1954 Web www stoddart com au Email fse stoddart com au 20 INSTALLATION OPERATION amp MAINTENANCE VWO O O n Woodson Griddle WGDAxx R WGDA60 gt N 7 ELEMENT THERMOSTAT THERMOSTAT ET O O J KA PILOT LIGHT Due to continuous product research and development the information contained herein is subject to change without notice Tel 1300 79 1954 Web www stoddart com au Email fse stoddart com au Page 21 INSTALLATION OPERATION amp MAINTENANCE VWO O Woodson Griddle WGDAxx Spare Parts Assembly Diagram WGDA50 uU NA CMEL 0352 1 CMGE 0384 Decal 1 CMEL 0336 Thermostat 1 CMEL 0698 Knob 1 15 CMEL 1035 Indicator Light 1 18 0276 Rubber Foot 4 Due to continuous product research and development the information contained herein is subject to change without notice Tel 1300 79 1954 Web www stoddart com au Email fse stoddart com au 22 INSTALLATION OPERATION amp MAINTENANCE VWO O O Woodson Griddle WGDAxx WGDA60 PART NUMBER Spare Parts Description 0385 1 CMEL 0336 Thermostat CMEL 0698 Knob CMEL 1035 Indicator Light CMEL 0352 Element
8. VWO O O Woodson Griddle WGDAxx WGDA60 672 599 AD AD AD TA TD AD woodson Due to continuous product research and development the information contained herein is subject to change without notice Tel 1300 79 1954 Web www stoddart com au Email fse stoddart com au 7 INSTALLATION OPERATION 8 MAINTENANCE wooqdson Rating Plate The rating plate of the appliance contains identification and technical data and is located on the unit as shown below Woodson Griddle WGDAxx Made in Australia by Tom Stoddart Pty Ltd 7 16 009 690 251 Volos Phone 617 3345 5011 service stoddart com au www stoddart com au Serial No 123456789 Model No WGDA5O Description Woodson Griddle Date of Manufacture 5 11 2010 Voltage 220v 240v 50 Hz Rated Current Phase 1 10 Amps Phase 2 Phase 3 Protection IPXO Sample Only woodson Due to continuous product research and development the information contained herein is subject to change without notice Tel 1300 79 1954 Web www stoddart com au Email fse stoddart com au Page 8 INSTALLATION OPERATION 8 MAINTENANCE VWO C e Woodson Griddle WGDAxx Installation General Precautions Improper installation adjustment alteration service or maintenance can cause pr
9. Water Supply O Name of person requesting warranty please print CREDIT CARD DETAILS Required as security against chargeable work see note below Card type Visa Mastercard O Cardholder name Card no Signature Expiry Date PLEASE NOTE Warranty call outs take place Mondays to Fridays between 8 00 and 16 30 except public holidays Any calls outside these times will be subject to penalty rates Certain items such as glass components and light fittings are not covered under warranty Claims for non covered parts no faults found travel over 50km or other items outside our standard terms and conditions will be chargeable Any chargeable items will be COD terms payable onsite CREDIT CARD INFORMATION MUST BE PROVIDED AS SECURITY AGAINST FALSE WARRANTY CALL OUTS FAILURE TO DO SO WILL RESULT IN REQUEST BEING UNATTENDED NORMAL BUSINESS HOURS 4 30PM MONDAY TO FRIDAY
10. and Any restrictions on times or methods of access to the equipment Stoddart will not arrange a warranty call out until it receives the above information from you in writing d Upon receipt of a properly completed Stoddart Warranty Request Form Stoddart will check its records to confirm whether the equipment is eligible for warranty repair If warranty repair is required Stoddart will issue an OFFICIAL AUTHORISATION NUMBER and details of work to be carried out by a Stoddart authorised service agent This authorisation number MUST be obtained before any work is carried out Stoddart will not accept invoices for work carried out without an official authorisation number or by an unauthorised service agent e Customer must quote the official authorisation number on all correspondence and invoices relating to a warranty claim to ensure prompt processing by Stoddart f Customer must pay all costs associated with a call out for work that is not related to warranty repairs or outside Stoddart s Terms immediately 5 Timing of Warranty Services 5 1 Stoddart will comply with its warranty liabilities contained in these Terms in a timely manner 6 General Maintenance and Repairs 6 1 The equipment must be repaired and maintained by a qualified technician Stoddart s authorised service agents are experienced technicians who understand the equipment and carry commonly used spare parts Contact Stoddart s national service number listed below for details
11. ce Tel 1300 79 1954 Web www stoddart com au Email fse stoddart com au Page 15 INSTALLATION OPERATION 8 MAINTENANCE VWO C e N Woodson Griddle WGDAxx Stainless Steel Protection Cleaning e For cleaning a stain on the surface of the stainless steel check the cleaning section of the operation manual e metal surfaces should be checked while cleaning for damage scuffs or scapes as these can lead to rust and further damage to the product Corrosion Protection e Stainless steel exhibits good resistance to corrosion however if not properly maintained stainless steel can rust e sign of mild rust or corrosion should be thoroughly cleaned with warm soapy water and dried as soon as possible NEVER use abrasive pads or cleaners for cleaning Do not use Steel Wool e Medium rust or corrosion can treated by a commercial cleaning agent that contains citric oxalic nitric phosphoric acid Do NOT use cleaning agents with chlorides or other harsh chemicals as this can cause corrosion A lemon slice or a few drops few drops of lemon juice added to the water can be used as a substitute After treatment wash with warm not hot soapy water and dry thoroughly e Thoroughly wipe the surfaces dry after cleaning and do NOT let water pool on the unit Check crevices and folds for pooling e If an abrasive product is used while cleaning thoroughly dry the unit and leave in an open or oxidised area for the stainless st
12. cturer cannot be held responsible or liable for any injuries or damages of any kind occurred to persons appliances or others due to lack of conformity with the instructions indicated in this documentation The manufacturer also cannot be held responsible or liable for abuse misuse and lack of conformity with the instructions indicated in this documentation in regards to installation un installation operation servicing or maintenance appliances made by the manufacturer are delivered assembled and ready to install Any installation un installation servicing maintenance and access or removal of any parts panels or safety barriers that is not permitted does not comply in accordance to this documentation or not performed by a TRAINED AND AUTHORISED SPECIALISTS will result in the IMMEDIATE LOSS OF THE WARRANTY The manufacturer cannot be held responsible or liable for any unauthorized modifications All modifications must be approved by the manufacturer in writing before initiating All modifications or works performed to this appliance must be performed at all times by a TRAINED AND AUTHORISED SPECIALISTS General Safety Service Stoddart one of our agents or a similarly qualified person s should carry out any and all repairs maintenance and services Any repair person s should be instructed to read the safety warnings within this manual before commencing work on these units Do not remove any cover panels that may be on the
13. e or knowledge unless they have been given supervision or instruction concerning the safe use of the appliance by person s responsible for their safety e In the case of new personnel training is to be provided in advance Do NOT use this appliance for any other purpose than its intended use e NOT store explosive substances such as aerosol cans with a flammable propellant in or near this appliance e The surfaces of this unit are HOT when in operation Signage should be displayed for personnel and customers e Keep fingers out of pinch point areas Clearances between the doors pans and panels are necessarily small e This unit is NOT waterproof Do NOT use jet sprays or hoses to the exterior of the appliance e power supply cord becomes damaged it must be replaced by the manufacturer an authorised service agent or similarly qualified persons to avoid a hazard Do NOT use machine if power supply cord is damaged e careful not to touch moving parts e Do NOT use sharp objects to activate controls e If any fault is detected disconnect the unit from the mains and call the service agent Do NOT use the unit an explosive at mosphere e Avoid exposure to direct heat and or humidity sources e The manufacturer declines any liability for damages to persons and or things due and to an improper wrong and or unreasonable use of the machine Due to continuous product research and development the information
14. eel protective layer to replenish e When using ensure all liquids and moisture is cleaned up straight away Food liquids such as juices from vegetables and fruits should NOT be left on preparation surfaces Do NOT leave items on the stainless steel such as cutting boards rubber mats and bottles Surface Finish protect the polish stainless steel should be dried by wiping a dry soft cloth in the same direction as grained polish For NON food contact surfaces a light oil can be wiped on the surfaces with a cloth to enhance the stainless steel surface Wipe in the direction of the grain Some commercial stainless stain cleaners can leave residue or film on the metal this may trap fine particles of food on the surface thus deeming the surfaces not food safe Due to continuous product research and development the information contained herein is subject to change without notice Tel 1300 79 1954 Web www stoddart com au Email fse stoddart com au Page 16 INSTALLATION OPERATION 8 MAINTENANCE Woodson Water Damage Woodson Griddle WGDAxx Information e Water damage to the electrical and mechanical parts of unit can occur through hosing on or around the unit e Improper cleaning of the unit can lead to water damage Check the cleaning section of the operation manual for more information e If water damage occurs allow the unit to dry and ensure the unit is checked by a qualified technician befo
15. formation contained herein is subject to change without notice Tel 1300 79 1954 Web www stoddart com au Email fse stoddart com au Page 24 INSTALLATION OPERATION amp MAINTENANCE VWO O O N Woodson Griddle WGDAxx vi Proper maintenance and cleaning of equipment in accordance with the Instructions is essential to the equipment s effective operation vii On site warranty services are limited to sites within 50 from the nearest Stoddart authorized service agent and service agent s reasonable travel costs must be paid by Customer prior to the commencement of the repairs viii Additional labour costs will apply for service outside standard business hours of 8 00am to 4 30pm Monday to Friday and on public holidays ix Stoddart cannot guarantee the performance of equipment made specifically to Customer s design or specifications Stoddart will where reasonably possible draw any issues arising from Customer s design or specifications to Customer s attention during the commissioning and or manufacturing process and X Customer must pay additional costs incurred by Stoddart as a result of Customer failing to provide suitable access to the equipment for inspection and service 3 2 Stoddart s warranty liability under clauses 1 and 2 of these Terms exclude or do not cover a The matters acknowledged by Customer in clause 3 1 b Situations where Stoddart is not satisfied acting reasonably the equipment or any part
16. h the appliance Site Preparation e Ensure the site is level and properly cleaned e Griddle is to be placed on a suitable bench or worktop at a comfortable working height 850mm 900mm e Ensure the Griddle is placed on a level stable work surface away from other heat water or grease emitting devices e Allow an air gap between the machine and other objects or surfaces We recommend a minimum gap of 100mm for normal operational use if the machine is near any heat sensitive material we suggest you allow additional space Please consult national and local standards to ensure that your machine is positioned in accordance with any existing requirement Griddle is supplied with 4 rubber feet to reduce slip Unpacking Check the machine for damage before during and after unpacking If machine is damaged contact the dealer Should any item have physical damage report the details to the freight company and to the agent responsible for the despatch within seven 7 days of receipt No claims will be accepted or processed after this period e Wear protective gloves to unpack the appliance from the box e The unit is supplied fully assembled e Remove all protective plastic film tapes ties and packers before installing and operating Clean off any glue residue left over from the protective plastic film e Wipe all surfaces with a clean sanitised cloth First T me Operation e Read the complete instruction man
17. hed kinked pressed during normal operation service or anytime WARNING Some procedures in this manual require the power to the equipment to be turned off and isolated Turn the power OFF at the power point and unplug the power supply lead by the plug body If the power point is not readily accessible turn the equipment off at the isolation switch or the circuit breaker in the switchboard Attach a yellow CAUTION DO NOT OPERATE tag This must be performed where relevant unless the procedures specify otherwise FAILURE TO DO SO MAY RESULT IN ELECTRIC SHOCK Due to continuous product research and development the information contained herein is subject to change without notice Tel 1300 79 1954 Web www stoddart com au Email fse stoddart com au Page 11 INSTALLATION OPERATION 8 MAINTENANCE VWO C e N Woodson Griddle WGDAxx Operation General Recommendations When using any electrical appliance safety precautions should always be observed Our appliances have been designed to give high performance Hence the appliance must be used exclusively for the purpose for which it has been designed Read these instrucitons carefully and retain for future reference e All units MUST be installed according to the procedures stated in the installation section of this manual e This appliance should not be operated by person s including children with reduced physical sensory or mental capabilities or lack of experienc
18. ical Msc Em 20 WGDASO 20 WGDAGO LC M 21 Spare Assembly Diagram 22 WGDA5O rod 22 WGDAGO da iaae 23 Warrahty eec tr c 24 Appendix 1 Australian Warranty and Importer Distributor Contact Details 24 Australian Warranty Policy amp Procedure ssesseseeeeeeeee nennen enne nnnm nnne nnne nnn 24 WARRANTY REQUEST FORM 26 Due to continuous product research and development the information contained herein is subject to change without notice Tel 1300 79 1954 Web www stoddart com au Email fse stoddart com au 2 INSTALLATION OPERATION 8 MAINTENANCE VWO O C Woodson Griddle WGDAxx General Recommendations ATTENTION Carefully read this instruction booklet as it contains important advice for safe installation operation and maintenance Keep this booklet on hand in a safe place for future reference by other operators or service technicians Do not store or use gasoline or other flammable vapours or liquids in the vicinity of this or any other appliance Qualified personnel specifically trained in the following instructions can perform installation and service of the machine Disclaimer The manufa
19. ical hazard Australian Warranty Policy amp Procedure Stoddart is committed to providing a comprehensive and fair warranty for all of its equipment The warranty incorporates a commercial manufacturers warranty together with the consumer warranty provisions of the National Consumer Protection Act 2009 1 Commercial Warranty 1 1 Stoddart warrants to the original purchaser Customer of equipment manufactured or distributed by Stoddart that for 12 months from the date of installation of the equipment by Customer the Warranty Period any defect in workmanship or material will subject to clauses 1 2 and 3 be a Repaired without charge or b In respect of any Major Failure which cannot be repaired replaced or the purchase money refunded 1 2 Stoddart will not be liable for any associated loss damage or compensation claim resulting from any defect in workmanship material and such liability is expressly excluded from the operation of clause 1 1 2 Consumer Warranty 2 1 Subject to clause 3 equipment supplied by Stoddart to Customer for personal domestic or household use or consumption comes with guarantees that cannot be excluded under the Australian Consumer Law Customer is entitled to a replacement or refund for a Major Failure and compensation for any other reasonably foreseeable loss or damage Customer is entitled to have the equipment repaired or replaced if the equipment fails to be of an Acceptable Quality and tha
20. ice Tel 1300 79 1954 Web www stoddart com au Email fse stoddart com au 4 INSTALLATION OPERATION amp MAINTENANCE Woodson Specifications Woodson Griddle WGDAxx Technical Specifications SPECIFICATIONS Model WGDA50 WGDA60 Height 236mm 236mm Width 525mm 672mm Depth 452mm 599mm Voltage 240V 240V Power 2400W 4800W Connection 10A Plug and Lead 20A Plug and Lead Amps 10A 20A Plate size 523mm x 337mm 670mm x 484mm 2 285 thermostats 1 Temperature 285 C thermostat element SHIPPING Height 400mm 400mm Width 700mm 900mm Depth 600mm 750mm Due to continuous product research and development the information contained herein is subject to change without notice Tel 1300 79 1954 Web www stoddart com au Email fse stoddart com au 5 Woodson INSTALLATION OPERATION amp MAINTENANCE Woodson Griddle WGDAxx Technical Connection Diagram WDGA50 O x N IN woodson WY 3 ma cm 4 eh em m Ch CR Ch Due to continuous product research and development the information contained herein is subject to change without notice Tel 1300 79 1954 Web www stoddart com au 6 Email fse stoddart com au INSTALLATION OPERATION amp MAINTENANCE
21. l stone to the original appearance for faster cooking Grease Drawer Wash and thoroughly dry the grease drawer External Surfaces e Clean the stainless steel and metal parts with warm not hot soapy water and a sponge e Rinsed the stainless steel and metal parts with clean fresh water e After cleaning thoroughly wipe the stainless steel and metal parts dry with a soft cloth Do NOT let water pool on the unit Check crevices and folds WARNING The external surfaces of this unit are NOT waterproof do NOT hose or immerse the unit in water or allow the ingress of water into the interior of the machine or any electrical components CAUTION DO NOT spray Stainless Cleaner onto the cooking surface Due to continuous product research and development the information contained herein is subject to change without notice Tel 1300 79 1954 Web www stoddart com au Email fse stoddart com au 13 INSTALLATION OPERATION 8 MAINTENANCE Woodson Woodson Griddle WGDAxx CAUTION DO NOT use Steel Wool or other abrasive cleaners NOTE Some cleaning agents can damage stainless steel For this reason we recommend cleaning with soapy water Woodson do not take any responsibility for damage caused by the use of inappropriate cleaning agents In some areas particularly seaside environments stainless steel can be subject to surface discolouration or tea staining This can be removed with an appropriate clea
22. le Sesasi 15 LOG BOOKS m 15 InspEctiOM t t a a davigectvedes 15 EE QUEUNT 15 Stainless Steel rrr nnne re anna nn nnns 16 2 16 Corrosion 16 Surface FINISH DEAS ERE 16 Uu MBs 17 IMfOMMALION EET TUTTI RE 17 Access to Electrical Wiring and Mechanical Parts 17 Replacement 2 18 Electrical Parts rav dents 18 Mechanical 18 Servicing and Replacement Information 18 Troubleshooting 19 Due to continuous product research and development the information contained herein is subject to change without notice Tel 1300 79 1954 Web www stoddart com au Email fse stoddart com au Page 1 INSTALLATION OPERATION 8 MAINTENANCE VWO C e N Woodson Griddle WGDAxx Electr
23. ning agent which contains 10 sodium citrate Ask your supplier of cleaning chemicals for a suitable brand Due to continuous product research and development the information contained herein is subject to change without notice Tel 1300 79 1954 Web www stoddart com au Email fse stoddart com au Page 14 INSTALLATION OPERATION amp MAINTENANCE VWO O C e 1 Woodson Griddle WGDAxx Maintenance Routines Schedules To maintain optimal performance maintenance and cleaning schedules must be regular and thorough unit should be cleaned at the end of the every work day Log Books books should be kept for all cleaning and maintenance of this unit Inspection e Surfaces should be checked at least once a week for damage or deterioration part of the maintenance a qualified technician MUST check the controls mechanical parts and electrical wiring for damage deterioration or need of adjustment Faults e Not repairing small faults immediately can cause a complete breakdown If any small faults occur have them attended to promptly by a qualified technician faults should be reported to the distributor and manufacturer WARNING If any electrical wires are damaged the unit must NOT be switched ON until the parts have been fixed as injury or death can occur Due to continuous product research and development the information contained herein is subject to change without noti
24. ntinuous product research and development the information contained herein is subject to change without notice Tel 1300 79 1954 Web www stoddart com au Email fse stoddart com au Page 18 INSTALLATION OPERATION 8 MAINTENANCE VWO C e Woodson Griddle WGDAxx Troubleshooting WARNING Technician tasks only to be completed by qualified service people Check faults before calling service technician Task Type Operator T Technician Task Problem Possible Causes Task Possible Corrective Action Not Heating Unit not turned on at the Ensure that the unit is plugged in correctly power socket Not Heating Thermostat broken T Call service technician Too Cold Choose another thermostat setting chosen Too Hot Incorrect thermostat setting Choose another thermostat setting chosen Not Heating Element failure T Test amp replace the element s if necessary Food is cooked Incorrect thermostat setting Choose appropriate setting unevenly Not Heating Pilot light is broken T Call service technician Due to continuous product research and development the information contained herein is subject to change without notice Tel 1300 79 1954 Web www stoddart com au Email fse stoddart com au Page 19 INSTALLATION OPERATION amp MAINTENANCE VWO e Woodson Griddle WGDAxx Electrical Diagrams WGDA50 THER
25. of your nearest Stoddart authorised service agent For Warranty maintenance spare parts and repairs contact Tel 1300 307 289 Fax 07 3344 1000 email service stoddart com au Due to continuous product research and development the information contained herein is subject to change without notice Tel 1300 79 1954 Web www stoddart com au Email fse stoddart com au 26 WARRANTY REQUEST FORM EE FOOD SERVICE EQUIPMENT Phone 07 3440 7600 Int 617 3440 7600 Phone 1300 307 289 Fax 07 3344 1000 Int 617 3344 1000 Email service stoddart com au To ensure we can provide the best possible service we require you to complete this form Make model and serial number along with other essential information To secure a call you must also have an account with Stoddart or complete the credit card details below THIS FORM MUST BE COMPLETED OR WARRANTY CANNOT BE PROCESSED Name of contact person on site Date Business Organisation name Street Address Suburb State Post Code Phone Site Mob Equipment Type Brand Model PNC no Serial Location large sites only Open Close Date of purchase Company purchased from please provide a copy of your tax invoice or delivery docket as proof of purchase Description of fault Has the following been checked tick box if appropriate and checked Electrical power supply O Gas
26. operty damage injury or death Read the installation operating and maintenance instructions thoroughly before installation maintenance or servicing this equipment Do NOT use this appliance for other than its intended use Do NOT store explosive substances such as aerosol cans with a flammable propellant in or near this appliance Regulations require that all units be installed to the appropriate Australian standards Regulations require that authorised persons carry out all electrical work e Only use this appliance with voltage specified on the rating label e Be careful not to touch moving parts WARNING Installation must comply with local electrical and health amp safety requirements Improper installation adjustment alteration service or maintenance can cause property damage injury or death ATTENTION Ensure that a trained person installs this machine Ensure the customer is trained on how to use the machine Ensure the customer is given the manual Due to continuous product research and development the information contained herein is subject to change without notice Tel 1300 79 1954 Web www stoddart com au Email fse stoddart com au 9 INSTALLATION OPERATION 8 MAINTENANCE e N Woodson Griddle WGDAxx Setting Up Handling e Use suitable means to move the appliance eg A lift truck or fork pallet trucks the forks should reach more than halfway beneat
27. re switching the unit ON e All water damage that is not due to construction or mechanical faults is not covered by warranty WARNING If any water damage occurs the unit must NOT be switched ON Access to Electrical Wiring and Mechanical Parts WARNING Maintenance of electrical or mechanical parts MUST be performed by a qualified technician only WARNING Switch the unit OFF at the main power supply before any maintenance or servicing CAUTION due care has been taken in manufacturing but there may be SHARP EDGES around the internal sections Due to continuous product research and development the information contained herein is subject to change without notice Tel 1300 79 1954 Web www stoddart com au Email fse stoddart com au 17 INSTALLATION OPERATION 8 MAINTENANCE VWO O C e N Woodson Griddle WGDAxx Replacements Electrical Parts e All electrical parts can be replaced by the manufacturer e All electrical parts MUST be replaced by a qualified technician Mechanical Parts mechanical parts can be replaced by the manufacturer mechanical parts MUST be replaced by a qualified technician Servicing and Replacement Information Line All Parts Stoddart Manufacturing Sales 1300 791 954 Customer Service 1300 307 289 Fax 07 3344 1000 Sales fse stoddart com au Customer Service service stoddart com au Spare Parts spares stoddart com au Due to co
28. t failure does not amount to a Major Failure 3 Warranty Clarification 3 1 Customer acknowledges and agrees i A Major Failure occurs when the equipment suffers repeated and or unexpected failure that cannot be repaired to Stoddart s satisfaction acting reasonably or which Stoddart considers acting reasonably renders the equipment unsafe or inoperable ii Stoddart can only warrant the equipment will be of an Acceptable Quality when Customer uses the equipment in accordance with Stoddart s manufacturer s instructions or user manual Instructions Acceptable Quality does not imply a lifetime guarantee for the equipment iii Certain components have a finite expected life especially in a commercial or high use environment For example components such as refrigeration compressors elements thermostats simmerstats switches fans and temperature controllers can be expected to last up to 12 months when used in accordance with the instructions iv In a commercial environment components such as lamps fluorescent tubes light bulbs glass silicone seals gaskets and plastic components will require regular replacement This is not covered by warranty and is at Customer s cost v The life of equipment may be adversely affected by misuse neglect unauthorised alteration incorrect installation power surges accident use of inappropriate chemicals flooding and acts of God Due to continuous product research and development the in
29. the sale price for goods sold to or installed in an overseas location Due to continuous product research and development the information contained herein is subject to change without notice Tel 1300 79 1954 Web www stoddart com au Email fse stoddart com au 25 INSTALLATION OPERATION amp MAINTENANCE VWO e ni Woodson Griddle WGDAxx 4 Warranty Claim Procedure The following procedure must be followed to claim under Stoddart s warranties a Refer to the trouble shooting section of the Instructions to establish the nature of the fault Check the equipment is plugged in turned on or has no other valid reason for not operating b If step a does not overcome the issue you should report the fault with the equipment to our service department phone 1300 307 289 or fax 07 3344 1000 Our service department will assist you with further trouble shooting If our service department is unable to resolve the fault with the equipment they will request you complete a Stoddart Warranty Request Form and fax fax 07 3344 1000 or email service stoddart com au it to us C To complete a Stoddart Warranty Request Form you will require the following information i Proof of purchase stating model number and date of purchase ii The serial number of the equipment this is located on the ratings plate sticker iii A description of the fault problem iv Your company details including the exact location of the equipment
30. ual before proceeding e Plug the unit into a power source Ensure the electrical cable is not damaged and does not hang over the counter and the ON OFF button is set to the OFF position e Your griddle is ready to use Due to continuous product research and development the information contained herein is subject to change without notice Tel 1300 79 1954 Web www stoddart com au Email fse stoddart com au 10 INSTALLATION OPERATION 8 MAINTENANCE VWO O C e Woodson Griddle WGDAxx Electrical Connection WARNING This machine must be installed in accordance with AS NZS 60335 1 Information e electrical supply shall comply with the rating plate data WGDASO is supplied with a 10Amp plug and lead The WGDA60 is supplied with a 20Amp plug and lead e Ensure that machine is connected to a power point with compatible power rating e machine must be plugged directly into the power outlet The use of extension leads or power boards are not to be used equipment should be earthed according to local electrical codes to prevent the possibility of electrical shock It requires an earthed receptacle with separate electrical lines protected by fuses or circuit breaker of the proper rating f supply cord is damaged it MUST be replaced by the manufacturer its service agent or similarly qualified persons in order to avoid a hazard Power cable cannot be stretc
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