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1. NOTE PSA uses the first name server record entered within the SOA record for the domain To assure that this record is created properly the primary name server should always be entered first Once both the records have been entered and appear on the screen then remove the NS record for ns bogus domain and also the A record that was created specifically for ns bogus domain Then select UP LEVEL to go back to the Domain Control Page Step 4 Setup Physical Hosting Select HOSTING from the Domain Control Page This is where a domain is given it s physical space and traffic limitations as well as the activation of other services within the domain For domain bogus domain we are going to create an IP Based Hosting account with 10 MB s of diskspace and 1 GB mo of allowed traffic We will also be setting up a mySQL database for the domain and creating support for PHP CGI Perl and SSL within Apache This is all done by simply filling in the appropriate fields and selecting the appropriate checkboxes Once all of the options have been selected use the UPDATE button to submit all settings and create the physical account Step 5 Set Preferences Once the account has been created the admin now needs to set the domain level preferences for the account Select PREFERENCES from the Domain Control Page For this domain we will set a limit of 5 for mail postboxes redirects groups and autoresponders and also a limit of 10 web use
2. e PSA uses the secure HTTP HTTPS protocol All documents and communications between users and the server are fully encrypted and secure e PSA provides a generic secure socket layer SSL certificate that enables secure transactions between a remote user and the Plesk system However this certificate will not be recognized by the web browser as being valid for your control panel URL which results in warning messages Contact a certificate signing authority directly to obtain a new certificate for a specific domain e When creating an FTP account on the server the login shell is set to bin false preventing any Telnet like programs from accessing the account e When creating physical hosting with PHP support you are unable to start an external program from the PHP script It is impossible to read or write files above the user s home directory e PSA uses the suexec feature of the Apache webserver all client CGI scripts are executed only with the client s permission e On FreeBSD and Linux systems PSA uses the chroot feature on the FTP server preventing clients from changing their home directories to another directory e Ifacompany wishes to use its name logo on its clients versions please call Plesk Technical Support 1 703 815 5670 for information on restrictions and implications e Firewalls are not currently supported but will be added in a future release e PSA uses the Qmail system Because Qmail does not allow the m
3. PEES Users Manual 4451 Brookfield Corporate Drive Chantilly Virginia 20151 Phone 703 815 5670 Fax 703 815 5675 Plesk Server Administrator User Manual Plesk Inc 2001 1 BEFORE YOU GET STARTED LIT ABOUT PLESK ING EEN 6 1 2 ABOUT THE PLESK SERVER ADMINISTRATOR eessen 7 1 2 1 WHO SHOULD USE THE PLESK SERVER ADMINISTRATOR cssecccceseececceseececceeneess 7 1 2 2 PLESK SERVER ADMINISTRATOR CAPABILITIES c ccccsseececceseececceseececceeececceeneess 7 System Administrator ossee iieiea e e EAT AA EedE 8 EE E Ei 1 2 3 COMPATIBLE OPERATING SYSTEMS sssssssosseesseesenssseesssseeresseessesoerrssreresserersseersssee 8 1 2 4 SYSTEM REQUIREMENTS 0 ccccccccccccccccccccccccccceeccscccecccecsesescsescsesesecesesesescseseseecseseseess 9 1 2 5 ADDITIONAL BENEFITS 6 cc c3sssccdessshccecsssccegesssdeceasssdcecesseeccudseseccuusssdecuusssuceduessececcevees 9 Ease of USE eegenarteg 9 EE 9 1 3 GETTING HELP sescivcssciccessscsecsscscieccssciescesscicetetecsecesscacctetscscetessc cssesdseeteescscesetecsests 10 1 3 1 HOW TO USE THIS MANUALE 10 1 3 2 OTHER FORMS OF HELDP ccccsseccccccsececensssceccasssccccatsecccasssccceuaesececauecceeeanes 11 2 GETTING STARTED 13 2 1 DOWNLOADING THE PLESK SERVER ADMINISTRATOR SOFTWARE 13 2 2 INSTALLING THE PLESK SERVER ADMINISTRATOR ON YOUR eh ge 2 R EE 14 2 2 1 BEFORE YOU INSTALL PLESK SERVER ADMINISTRATOR ssesssssesssseesesseerseseesresse 14
4. done Trying to start Internet Domain Name Server done DNS server starts Ok Now shutting it down Trying to stop DNS named server done Trying to start MySQL server done Trying to stop MySQL server done Do you want to start Plesk now Y Y lt ENTER gt lesk named has been started lesk MySQL has been started lesk admin server has been started lesk Apache has been started lesk Qmail has been started lesk stunnel has been started TT 0 0 00 Plesk Server Administrator User Manual Plesk Inc 2001 106 Congratulations All stages of reconfiguration were successfully completed If you answered yes to the previous question then the Plesk system is already running on your host Otherwise you can start it later You can access Plesk Server Manager via URL https user plesk com 8443 or https 192 160 2 1a2b4as7 login is admin 5 4 Appendix IV Glossary Of Terminology Apache Apache is an open source Web server that is distributed free Apache runs on Unix based operating systems including Linux and Solaris and Windows 95 98 NT Apache was originally based on the NCSA server but is now an independent product supported by the nonprofit Apache Software Foundation Browser A browser is a software application that lets you access information on the Internet Browsers can read HTML and send HTTP or FTP requests for services on the Internet Browse
5. Red Hat Linux Red Hat Linux version 6 2 or 7 0 Pentium 100 MHz or better w 32MB Ram Netscape 4 x or Microsoft Internet Explorer 4 x FreeBSD FreeBSD versions 4 0 4 1 and 4 2 Pentium 100 MHz or better w 32 MB Ram Netscape 4 x or Microsoft Internet Explorer 4 x NOTE PSA installs everything into the USR LOCAL PLESK directory It is important to partition the hard drive accordingly 1 2 5 Additional Benefits Ease of Use You do not need to know Unix or Linux or be a programmer in order to use the Plesk Server Administrator Also the PSA software is easy to install PSA must be installed on a clean server in one dedicated host The installation procedure is semi automated informing you of system changes and your progress at each step There are no complex commands to learn and no technical information to know As soon as PSA is installed both administrators and clients are ready to manage the system PSA provides great flexibility to the user enabling him her to remotely access and administer servers at anytime The default settings provided for opening accounts and domains can be changed with the click of a button With PSA each client can create his her own settings and make his her own adjustments Security The Plesk Server Administrator PSA uses extensive security measures to assure your system of the highest possible integrity and protection Plesk Server Administrator User Manual Plesk Inc 2001 9
6. The MaxClients directive sets the limit on the number of simultaneous requests that can be supported No more than this number of child server processes will be allowed The default settings are as follows Celeron or Cytrix 254 Pentium II or higher 640 Multiprocessor 1024 This number can be modified using the global include file made reference to in the httpsd conf file It should be noted however that the MaxClients value cannot exceed the HARD_SERVER_LIMIT of 2048 5 1 2 Include Directives for Sections 1 and 2 Because of the need for customization within Apache PSA has included within its httpsd conf file the callout of nine specific files that can be used to customize the configuration file All of the Inlcude files are located in the usr local plesk apache conf directory The administrator would apply any directives they wished within the appropriate Include file and those changes will be immediately realized by Apache It should be noted that these files are intended for use by administrators with advanced knowledge of Apache Changes are likely to require testing and possibly troubleshooting httpsd conf Include Files php include user defined PHP directives global include user defined Global Environment dso include user defined DSO support module include user defined Add Module Plesk Server Administrator User Manual Plesk Inc 2001 99 server include user defined Server configuration
7. asked to confirm it and correct it You are then asked to confirm the domain name of the server The installation will detect all of the IP addresses that are assigned on the server and will ask you to select the one to be used for all of the name based virtual hosts Next the script will display a series of messages displaying the progress of the installation At this time all of the components of Plesk Server Administrator will be installed and properly configured on the server Depending on the speed of the server there may be times when the installation seems to be stuck The entire install procedure should take only a few minutes Do not attempt to cancel the install script The installation logs all of the changes made to the system in the tmp directory The install script will backup any system configuration files before making the changes When the installation is complete you will be asked whether you wish to start Plesk or not If you select Y you will be able to use the Plesk Server Administrator on your host at https lt machine domain name or IP Address gt 8443 The default username is admin and the default password is setup Both are case sensitive For security reasons this password should be changed upon initial login Plesk Server Administrator User Manual Plesk Inc 2001 17 2 2 4 Error Messages You may receive the following error message when installing the Plesk Server A
8. dir include user defined Directory configuration icon include user defined Add Icon type include user defined Add Type additional include user defined Additional parameters 5 1 3 Include Directive within the Virtual Host The third section of httpsd conf file contains information about all of the virtual hosts under apache For each virtual host there is a block of commands that describe all of the options for that virtual host If you have SSL enabled there is a separate block just for the SSL connections Apache treats the two as separate virtual hosts http and https When you create a new virtual host PSA sets up a lot of different options to make everything work properly however you may have occasions when the settings set up by PSA need to be changed This is possible by adding the Include directive at the end of each virtual host block to call for an external configuration file The location of these custom configuration files is usr local plesk apache vhosts lt vhostname gt conf To enable the Include directive the administrator must create a file vhost conf for http or vhost_ssl conf for https and include all of the desired virtual host specific directives for the given domain Once the file or files have been created the admin must then run the my_apci_rst utility within the usr local plesk admin utils directory which will detect these files and rewrite the httpsd conf file including a reference to the newly
9. IP address or by authenticated remote user MySQL SQL is a Structured Query Language that was created as a standardized method of defining manipulating and searching data in a database It is currently the most commonly used database language My SQL is a fast easy to use multi user SQL database server in a standard client server environment MySQL handles graphics as well as text MySQL is frequently implemented on Unix and Linux platforms and is available under a GNU General Public License For more information visit http www mysql com Network A network is a system of interconnected computers and peripheral devices such as printers Packet Data that is transported across the Internet is divided into small manageable units called packets Data packets can be sent more quickly and efficiently across a network than the full stream of data in a message or file PHP PHP originally meaning Personal Home Page is a server based HTML embedded scripting language that runs on multiple platforms primarily on Linux servers PHP accesses and manipulates data in a MySQL database and helps you create dynamic Web pages You write HTML and embed code in the HTML that performs a specific function Plesk Server Administrator User Manual Plesk Inc 2001 111 The embedded code is the PHP portion of the script identified in the HTML by special start and stop tags A PHP file has an extension of php or php3 or phtml All PHP c
10. Server Administrator Only install the Plesk Server Administrator PSA on a clean server that serves as one dedicated server Plesk Inc will not be held liable for any damages occurring as a result of installing PSA on a server that has been installed with anything other than a fresh installation of the operating system for which the PSA installation was intended You must have root privileges to install PSA on your server Plesk Server Administrator includes the following components Admin server Web server MySQL database Mail server DNS server FTP server NOTE PSA requires that the network components including inetd xinetd be properly installed on the system before installation of the PSA software 2 2 2 What Happens During Install This section reviews the functions performed as well as the structure created on the server as it is configured during PSA installation Plesk Server Administrator User Manual Plesk Inc 2001 14 Services Running under PSA The following services run under PSA e named BIND 8 2 3 REL e MySQL 3 23 32 e Qmail 1 03 e Apache 1 3 14 Ben SSL 1 41 e ProFTP 1 2 orc2 e stunnel 3 7 NOTE Additional services running under Apache are mod_throttle 2 11 mod_perl 1 24 _01 PHP 4 0 3pl1 and FrontPage 4 0 Directory Structure PSA creates the directory usr local plesk as its root software directory Several subdirectories are created including e usr local
11. a default zone file for each domain that requires some modification All the required changes are achievable through the PSA interface NOTE Domains that are registered properly will normally resolve without changes to the default zone file however it is recommended that the zone file be updated It is assumed here that the setup of the actual name server records themselves has already been handled For detailed information on how to setup records for your name server within PSA be sure to read the Customize DNS Settings section of the manual Select DNS from the Domain Control Page PSA will open the DNS Management Page showing the default setup of bogus domain s zone file Since we would like to use the name servers ns1 localdns server and ns remotedns server both of these need to be added as NS records within the domain Also since ns bogus domain is not a true name server the records defining ns bogus domain need to be removed First add NS records within bogus domain for both ns1 localdns server and ns remotedns server To do this select NS from the drop down list of available DNS records and select ADD Since bogus domain is the name for which we are defining the NS record the field listed as Enter domain name is left blank Enter the primary name server name in the field provided and select UPDATE This should be repeated for the secondary name server as well Plesk Server Administrator User Manual Plesk Inc 2001 102
12. add additional domains NOTE You can exit the domain creation function without saving your changes Click UP LEVEL to discard all changes you have made to this record and to revert to the most recent version of the client record Plesk Server Administrator User Manual Plesk Inc 2001 39 3 3 Managing Domains As an administrator using the Plesk Server Administrator PSA software you can perform a variety of server management tasks in a few clicks When you are logged on as an administrator click the DOMAINS button located at the top of the screen to access Domain Management This will take you to the Domains List page from which you can perform the following domain management functions e Domains List Page o Creating a Domain o Editing a Domain e Domain Administration Page Turning a Domain On or Off Domain Preferences Domain Report Deleting a Domain Managing Mail Mail Names Page Mail Name Properties Page Managing Mailbox Accounts Managing Mail Redirects Managing Mail Groups Managing Mail Autoresponders o Customize DNS Settings DNS Settings Page e DNS Definitions Changing DNS Settings DNS Example Setups o Changing Hosting Settings Physical Hosting Configuration e Standard Forwarding Configuration Frame Forwarding Configuration Web Users Directories Creating a Directory Changing a Directory o Certificates Er Dir ER O 0 3 3 1 Domains List Page After PSA is installed y
13. certificate being automatically generated and posted to your certificate directory Selecting REQUEST results in the sending of a certificate signing request to the email provided When you are satisfied that the SSL certificate has been generated or the SSL certificate request has been correctly implemented click UP LEVEL to return to the Domain Administration page To upload a new certificate 1 nN From the Client Home page click the domain name that you need to work with from the list provided The Domain Administration page appears If you have established an IP based hosting account the CERTIFICATE button will be enabled Click the CERTIFICATE button The SSL certificate page appears If you wish to upload a certificate file from a local computer under the Uploading Certificate File section click the BROWSE button to select the file the file must be in txt format Then click SEND FILE to copy the certificate to the server Or if you want to type in the text of the certificate without downloading a specific file click in the text box and enter and paste the certificate information Click SEND TEXT to implement the text on the server Ensure that the private key text block is included along with the SSL certificate text block when using the SEND FILE or SEND TEXT options When you download the certificate to the server PSA checks for errors If an error is detected PSA restores the old version of the SS
14. client controls and publishes his own website without having to purchase a server and dedicated communication lines e Standard Forwarding With this type of forwarding all requests to the domain are forwarded by your server to another Internet address no virtual server is created When an end user searches the Internet for the client s domain he is routed to another URL and the address in his browser window changes to the new URL This may be confusing to the end user e Frame Forwarding All requests to this domain are forwarded to another Internet address no virtual server is created But with this type of forwarding the end user sees the client s domain name in his browser not the forwarding address PSA uses frames to trick the browser into displaying the correct domain name The problem with frame forwarding is that some search engines do not index frame pages and some browsers do not support frames The system administrator has already performed all the technical system administration for hosting services relating to your domain however the type of hosting service set up for your domain determines the extent to which you can manage your hosting parameters If you have physical hosting you can use FTP software to access your hosting directions Additionally you can change the FTP password set log notation schedules and enable disable FTP support only if FP has been activated for your domain by the Plesk administrator If fram
15. conf directory itself within the Skeleton Directory The administrator must be careful with regard to the settings of file permissions on files directories and subdirectories that are created within the Skeleton Directory With the exception of the index html files the file permissions that are set on the files within the Skeleton Directory will be passed on to the subsequent files that get created within the individual virtual hosts Therefore file permission settings should be reviewed prior to the creation of new virtual hosts 5 2 Appendix II Sample Domain Setup Sample Setup for New Client and New Domain After setting up the Server settings the Admin is ready to start setting up Clients and Domains on the server Below is a listing of the steps in the process of setting up a typical domain within PSA In this case the admin is creating a domain bogus domain for his new Client Brad Noname This domain is going to be an IP based physical hosting account and it will utilize the local DNS server ns1 localdns server as its primary name server Its secondary DNS is handled on a remote server ns2 remotedns server See Customizing DNS Settings for more information and examples regarding DNS setup The steps we will be going through are as follows Step 1 Create New Client Step 2 Create New Domain Step 3 Modify DNS Records Step 4 Setup Physical Hosting Step 5 Set Preferences Step 1 Creating New Client To creat
16. for web developers Plesk Server Administrator User Manual Plesk Inc 2001 113 SSL SSL stands for Secure Socket Layer and is a set of rules used for exchanging information between two computer devices using a public encryption system SSL establishes secure communications between servers and clients SSL provides a safe and authenticated method of handling e commerce transactions Only authorized users can access and read an SSL encrypted data stream An alternative to SSL is Secure HTTP S HTTP used to encrypt World Wide Web documents rather than securing an entire session as does SSL SSL Certificate An SSL certificate is an electronic key that encrypts transmissions between two computers on a public network providing privacy and security to the session Think of an SSL certificate as an electronic ID card for an individual or a computer service An SSL certificate confirms that a message that you receive actually did come from the person identified The certificate key is issued by a third party SSL certificates are used for secure e commerce communications protecting information such as credit card numbers and personal data You can generate an SSL certificate with a utility such as SSLeay Then submit it to a certificate authority such as Equifax Secure www equifaxsecure com SSLEAY SSLeay implements the Netscape s Secure Socket Layer the encryption protocol for the Netscape Secure Server and the Netscape Nav
17. instructions for adding and removing DNS records are described earlier in the section or can be found by selecting HELP within PSA Plesk Server Administrator User Manual Plesk Inc 2001 86 DNS zone for domain abcde com UP LEVEL DNS zone status ON OFF Select type of new DNS record D D ADD abcde com NS ns1 abcde com REMOVE abcde com NS ns2 abcde com REMOVE abcde com A 10 10 10 1 REMOVE ns1 abcde corn A 10 10 10 1 REMOVE ns2 abcde com A 10 10 10 2 REMOVE ftp abcde com CNAME abcde com REMOVE mail abcde com CNAME abcde com REMOVE www abcde com CNAME abcde com REMOVE abcde com MX10 mail abcde com REMOVE 10 10 10 1 24 PTR abcde com REMOVE No other entries are needed From that point on you would only need to change the NS records for each individual domain such as abcde2 com to be nsl abcde com and ns2 abcde com and then remove the A record that is created for the default name server ns abcde2 com The result for a different domain abcde2 com would be as follows DNS zone for domain abede com UP LEVEL DNS zone status ON OFF Select type of new DNS record D Di D abcde2 com NS ns1 abcde com REMOVE abcde2 com NS ns2 abcde com REMOVE abcde2 com A 10 10 10 1 REMOVE ftp abcde2 com CNAME abcde2 com REMOVE mail abede2 com CNAME abcde2 com REMOVE www abcde2 com CNAME abcde2 com REMOVE abede2 com MxX10 mail abede2 com REMO
18. mode Relaying affects only the sending of mail it does not in any way change how mail is received on the server Mail relaying can work in one of three modes open relay closed relay and relay with authorization o Open relay selecting this allows any host computer to utilize the mail services of any domain on the server to send and or receive mail In this mode no password is required o Closed relay selecting this only allows mail to be sent and received locally to and from domains residing on the server The only exception would be hosts specified as allowable relay hosts in the White list o Require authorization selecting this allows any host computer to utilize the mail services of a domain on the server provided that a valid username and password are used to authenticate the mail user POP3 requires a POP3 login before sending mail The lock time field sets the allowed time given for sending mail after login Plesk Server Administrator User Manual Plesk Inc 2001 26 During the lock time any email sent from the initial IP address will be accepted without requiring a password to be re entered SMTP smtp authentication the PSA mail system supports LOGIN CRAM MDS and PLAIN methods of smtp authorization requires a password every time you send an email White List the White list is a list of IP addresses with masks from which mail is always accepted Blockers Mail blockers are used
19. must be shut down temporarily Sometimes an emergency necessitates rebooting a server immediately but it is not a recommended practice Red Hat Red Hat Inc is a commercial company that markets open source operating systems and services Red Hat Linux OS is their most popular product Secure HTTP Secure HTTP S HTTP or HTTPS is an encryption method uses to protect documents on the World Wide Web An alternative to S HTTP is an SSL certificate or Secure Socket Layer that secures an entire session not just a document or a file S HTTP supports several different message encryption formats and works with any communication between clients and servers Plesk Server Administrator User Manual Plesk Inc 2001 112 Security There are several different ways to control access to a computer or network to protect proprietary data and to maintain privacy Security measures can be defined at several different levels at the server level on a directory for an individual file etc for optimum protection Sendmail Sendmail is a Unix daemon e g a program that stays active in the background until it is needed that handles the transmittal of all e mail messages on a server Server A server is a computer system a combination of hardware and software that runs programs stores files directs traffic and controls communications on a network or the Internet Clients also called users or workstations access a server for speci
20. number of mail names if any for the given domain listed in bold Create a new mail name View a list of mail names currently existing under the specified domain To the left of each domain name on the list are three icons each representing different mail account types They are POP3 Mail Account represented by the mailbox icon Redirects represented by the outgoing envelope icon Mail Groups represented by the people icon Mail Autoresponders represented by the revolving envelope icon o Click on a specific mail name to access the Mail Name Properties page for that given name 4 To create a new mail name click in the field provided and enter the desired name Click ADD to submit this name This will immediately take you to the Mail Name Properties page where you can adjust the Mail Name properties 5 The new Mail Name will appear on the Mail Names list NOTE The four icons to the left of each mail name are faded or grayed out when they are not active They appear in color when they are active To change the status of these settings the user must click on a given mail name and adjust the settings on the Mail Name Properties Page to enable any of the features Mail Name Properties Page This page gives the user the ability to activate any combination of POP3 Mail Mail Redirects Mail Groups and Mail Autoresponders for a given mail name To edit the mail name 1 Access the Domain Management function by cli
21. page 7 To delete one or more group members highlight the selected group member in the box to the left of the mail group check box Click the REMOVE button 8 A warning will appear Click OKAY to confirm that you want to delete the address from the mail group 9 After completing your changes click UPDATE to submit all changes NOTE Once enabled the mail groups icon on the Mail Names page appears in color Manage Mail Autoresponders A mail autoresponder is an automatic reply that is sent out from a given mail name when incoming mail is received at that address Autoresponders can include both a text message and attached files This mail function is often used on mail accounts for individuals who need an automated response because they are away or are unable to check their mail for any number of reasons On the autoresponders section of the Mail Names Properties page you can upload and include attachment files for your autoresponders enable the autoresponders function for a given mail name and access the autoresponders list In order to enable and set up a mail group for a given mail name from the Mail Name Properties page follow these steps Plesk Server Administrator User Manual Plesk Inc 2001 80 1 To first enable autoresponders for a mail name account click in the checkbox provided next to Mail autoresponders When the check appears autoresponders are enabled for the mail name If you click again it
22. plesk admin e usr local plesk apache e usr local plesk mysq e usr local plesk ftpd e usr local plesk namedb e usr local plesk stunnel e usr local plesk frontpage e usr local plesk qmail Accounts and Groups PSA creates accounts for Apache MySQL and qmail pseudo users These pseudo users do not have shells in which to operate alleviating security concerns involving the users Sendmail Plesk Server Administrator disables the sendmail service and replaces it with qmail The following changes occur as a result e PSA replaces your named database and configuration files Then PSA restarts the named daemon e PSA also edits the inetd xinetd configuration file and comments out the comsat service record Plesk Server Administrator User Manual Plesk Inc 2001 15 e PSA adds the POP3 service using qmail to handle it If you had a previous POP3 service on the server PSA comments out the old version and uses the new POP3 version e PSA adds a sendmail service record handled by the qmail daemon If you had a previous sendmail service record PSA comments it out and replaces it with the new version e The inetd xinetd daemon restarts to read its new configuration file Using an External DNS You can use an external DNS service with PSA but you should follow these manual configuration steps 1 During installation a remote DNS server can be specified Or after ins
23. rootchain certificate to the server to assure proper authentication of the certificate authority D Plesk Server Administrator User Manual Plesk Inc 2001 97 5 Appendices 5 1 Appendix I Apache Notes 5 1 1 Httpsd conf The Apache Configuration File The httpsd conf file is used to define your Apache configuration The PSA software creates this file upon installation along with an Apache configuration definitions file httpsd conf def Httpsd conf is broken into three sections Global Settings Main Server Configuration and Virtual Hosts The httpsd conf def file is used by PSA during all Apache updates to define the first two sections of the configuration file The third section is created using the virtual host information housed in the Plesk Database within mySQL Within the first two sections of the httpsd conf file there are several Include statements These Include statements are used to point Apache to an external file to look for Apache customizations Apache will read the contents of the files and will incorporate any changes that were inserted within the given Include file Since the definitions file will be used to recreate the first two sections each time a change is made within Apache the administrator must utilize these Include files for any and all modifications they wish to make to Apache By doing this the administrator ensures that their customizations will not be overwritten at any time even if perfor
24. separated by periods For example a domain name such as hello house neighborhood com includes the names of e the host hello e the subdomain house e the network neighborhood e the organization type com Some high level domain names include these organization types Plesk Server Administrator User Manual Plesk Inc 2001 108 e arpa ARPAnet a Defense Department communications system that established the Internet e com Commercial for profit organizations and businesses e edu Educational institutions e gov Government organizations e int International organizations e mil U S based military e net Internet access providers e org Non profit organizations e 2 alphabetic characters Countries outside the U S such as uk for the United Kingdom FREEBSD FreeBSD is a ported version of BSD OS Unix for Intel based personal computers FreeBSD is an open source operating system FTP FTP or File Transfer Protocol is a method used to transfer files to upload and from download a remote server You can use the FTP command to e Copy a file from the Internet to your PC e Move a file from your PC up to the Internet e Rename an existing file e Delete a file e Update an existing file with more recent data Gateway A gateway is a combination of hardware and software allowing dissimilar systems to communicate by filtering data through standardized protocols Think of a gateway as a translator that all
25. space on the local server for the client The client controls and publishes his own website without having to purchase a server and dedicated communication lines Standard Forwarding With this type of forwarding all requests to the domain are forwarded by your server to another Internet address no virtual server is created When an end user searches the Internet for the client s domain he is routed to another URL and the address in his browser window changes to the new URL This may be confusing to the end user Frame Forwarding All requests to this domain are forwarded to another Internet address no virtual server is created But with this type of forwarding the end user sees the client s domain name in his browser not the forwarding address PSA uses frames to trick the browser into displaying the correct domain name The problem with this type of forwarding is that some search engines do not index these frame pages and some browsers do not support frames Click the option button for the hosting service you wish to define 4 Click NEXT to configure the hosting service Depending upon the type of service chosen a customized hosting configuration page appears NOTE If you edit the domain s hosting services and choose a different type of hosting PSA warns you that all current settings will be lost You can either proceed or keep the present settings Physical Hosting Configuration There are several settings to configure f
26. text box provided and enter the desired name Click ADD to submit this name You then access the Mail Name Properties page where you can adjust the Mail Name properties 4 The new mail name appears on the mail names list NOTE The four icons to the left of each mail name are faded grayed out when they are inactive The icons appear in color when active To change the activation settings the user must click on a given mail name The Mail Name Properties page displays From here the user can enable any of the features Manage Mail Name Properties Plesk Server Administrator User Manual Plesk Inc 2001 H The Mail Name Properties page allows the client to activate any combination of Pop mailboxes mail redirects and mail groups for a given mail name 1 2 3 From the Client Home page click the domain name that you want to work with from the list provided The Domain Administration page appears Click the MAIL button The Mail Names page appears For the given domain the number of mail names is listed at the top of the screen In the Mail users list click on the name you want to edit You then access the Mail Name Properties page The mail name is listed at the top of the page To change the mail name click in the name field change the name and click UPDATE NOTE From the Mail Name Properties page you can also enable and set up Mailbox Accounts Mail Redirects Mail Groups Mail Autoresponders Wh
27. the SET button to synchronize 6 In order for this function to work you must enter an IP address which points to a valid NTP server Nn NOTE Enabling the Synchronize system time function will override any time and date you manually enter in the System Date and Time fields It is also important to be sure the IP address you enter for synchronization is a valid NTP server If not this function will not work and your server will continue to run with its current settings for time Accessing System Statistics Plesk Server Administrator PSA compiles statistics on server usage You can access this information at any time for viewing or printing The report is especially helpful if the server is slow or is experiencing performance problems the report may help you diagnose and correct such problems The report lists several informative statistics CPU This gives a description of the CPU of your server Version This provides with the version of PSA you are running as well as the kernel number Key Number This will report the key number for your PSA license System Up Time How long the server has been available without interruptions such as those from rebooting or shutting down the operating system Load Averages for the last minute 5 minutes and 15 minutes The average number of processes waiting in the scheduler queue for execution in the last time frame Hard Disk Usage e Total How many bytes of server disk space are on the
28. the maximum number of mail autoresponders that the administrator allows the client to set up Maximum Web Users the maximum number of web users that the administrator allows the client to create For Mail sent to non existent users the client is able to select either a mail bounce message to return to the sender or a catch all email address to which the messages are sent The WWW prefix checkbox determines whether the given domain will require the www prefix in order to be accessed As a client you are able to enable or disable this feature The final two preferences which appear under the heading Client s rights for this domain indicate whether the administrator has granted or denied certain privileges on your domain Enabled or Disabled will appear to the right of DNS Zone Management and Log Rotation Management to indicate whether or not a client can manage either of these functions for a given domain To adjust the settings follow these steps 12 13 14 15 16 17 18 19 From the Client Home page click the domain name that you need to work with from the list provided The Domain Administration page appears Click the PREFERENCES button to access the Domain Preferences page The administrator sets the maximum number of mailboxes redirects mail groups autoresponders and web users The administrator also enables or disables the client to manage the DNS zone and log rotation To utilize a mail bounce m
29. to download the PSA software 2 Click the operating system of your choice FreeBSD or Red Hat Each choice is a downloadable shell program 3 You will be prompted to login If you are not an already registered customer in our system you are a new customer and need to register before you can proceed with downloading the product If you are already registered as a Plesk customer enter your user ID and password to proceed with the download 4 Click on the DOWNLOAD button and you will be prompted to choose a location on your computer to which to download the software 5 After indicating the download location click the OK button in the DOWNLOAD file box and the download will begin 6 When the download is complete the Plesk Server Administrator is ready to be installed on your computer NOTE We strongly recommend that you download the installation instructions from www plesk com download or follow the instructions on the Installing Plesk Software page Review of and careful attention to the installation instructions will help ensure proper and complete installation of the software Plesk Server Administrator User Manual Plesk Inc 2001 13 2 2 Installing the Plesk Server Administrator on Your System Before You Install the Plesk Server Administrator What Happens During Install Installing the Plesk Server Administrator Error Messages Installing the License and SSL Certificate 2 2 1 Before You Install Plesk
30. to start MySQL server done Trying to make localization stuff MySQL server starts Ok Now shutting it down Trying to stop MySQL server done gt Installing Admin Server Inserting local information into config files done Trying to start Admin server done Admin server starts Ok Now shutting it down Trying to stop running Admin server done gt Installing Apache Server Host s networks interface s has ve the next assigned IP addresses Plesk Server Administrator User Manual Plesk Inc 2001 105 1 192 168 271 2 192 168 2 14 Which one IP would you like to use for name based virtual hosting 1 2 lt ENTER gt Trying to start MySQL server done Trying to insert given IP to the MySQL database done Copying apache files done Trying to stop MySQL server done Trying to start Apache server done Apache starts Ok now shutting it down Trying to stop running Apache server done gt Installing FrontPage extension for Apache Server Making chown and chmod under FP stuff gt Installing Qmail server Configuring Qmail T rying to start Qmail services Qmail server starts Ok Now shutting it down Trying to stop Qmail services done Trying to restart inetd daemon done gt Installing and configuring Named Server Trying to start MySQL server done Trying to stop MySQL server
31. will uncheck the box and autoresponders will be disabled 8 For the Autoresponder feature you have the option to include file attachments To include a file to be selectable within the set up of autoresponders for the given mail name use the Browse button to search for and select the desired file s File sizes should be limited to no more than 1MB 2 Click the SEND FILE button The attachments will then appear in the Repository 3 These files will be available for any autoresponders that are set up for the given mail name To delete one or more files highlight the desired file s and click the REMOVE button A warning will appear prior to deleting the selected file s 4 To add anew mail autoresponder click the ADD button Nn A pop up screen prompts you to enter a name for the autoresponder Enter the desired identification name and click OK to submit 6 The Edit Mail Autoresponder page appears The selected autoresponder name is listed for the given mail name account You can click in the text box where the autoresponder name is listed and edit the name Click UPDATE to submit The ON OFF status for the autoresponder is shown ON indicates that the autoresponder is on X indicates that the autoresponder is off You can adjust this setting by clicking the ON OFF button This status icon also appears on the autoresponders list on the Mail Names Properties page Beneath the Request text input box you can determine whet
32. 2 2 2 WHAT HAPPENS DURING NSA 14 2 2 3 INSTALLING THE PLESK SERVER ADMINISTRATOR sssssesssseesssseesseseeresseerssseerressee 16 2 2 4 ERROR MtssAGrEs 18 2 2 5 UNINSTALLING THE PLESK SERVER ADMINISTRATOR sssssssssesssssesseseeresscerresrerressee 18 2 2 6 INSTALLING THE KEY LICENSE cccsssececcccsececcccsececeasssccccasssccccunsesceaascseeeanes 18 2 3 LOGGING INTO AND OFF THE SERVER ADMINISTRATOR ccc0000 20 2 3 1 ACCESSING YOUR CONTROL PANEL ssssssssssssssssssesessssssesterenrsssssssererrssssseseerreesne 20 2 322 LAOGGING E 20 2323 LOGGING QuT EE 21 2 34 AUTOMATIC LOG OUT 2 iesccicccecd iinr i an E E ENER deaseedcdeaseessadasedacheaseed ENEE 21 Plesk Server Administrator User Manual Plesk Inc 2001 2 3 SYSTEM ADMINISTRATION ADMIN LEVEL Wm z2 3 1 MANAGING THE SERVER E 22 3 1 1 SYSTEM MANAGEMENT n sssessseeessrsereresrertstestertssrstretestatestasentessrstretesterestereretsetets 22 Reb oting EEN 22 Shutting Eege 23 Uninstalling PSA from the System cisscassszevsuassarsdaannsdeacanstaecanaad aasacindedammanteasarsncicamades 23 IP Aliasing Management EE 24 petine System TIME norssi eege ee 24 Accessing System E 25 E EEN E e 26 Mail System Management ugeet eege 26 3 1 3 CONTROL PANEL EE Zgeetedenegeete eege Ebene 27 Logo Eeer 28 KT 28 Edit the Administrator LI OTINOTION sea sod vaste sierngen saideincaseavanseseseninaesntantaxvenvoncestnenseatonlsone 29 Control Panel Certificate eeg
33. Administrator User Manual Plesk Inc 2001 115 5 5 Appendix V Copyrights Trademarks and Registered Trademarks Copyright L 1999 2000 2001 Plesk Inc All rights reserved While this User s Manual is kept as current as possible there may be information that differs slightly from the latest version of the software which is under continual development However the concepts and procedures described in the User s Manual are up to date and valid Adobe and Acrobat are trademarks of Adobe Systems Incorporated The Internet Super Server and the BSD OS operating system are products of Berkeley Software Design Inc Debian is a free open source operating system available from www debian org LINUX is a trademark of Linus B Torvalds The Linux Kernel is copyright L Linus B Torvalds and is copyrighted under the terms of the General Public License or GPL Netscape is a registered trademark of Netscape Communications Corporation Plesk Server Administrator User Manual Plesk Inc 2001 116 OpenLinux is a trademark of Caldera Systems Inc RED HAT is a registered trademark of Red Hat Inc Slackware is a registered trademark of Walnut Creek CDROM and Patrick Volkerding All SPARC trademarks are trademarks or registered trademarks of SPARC International Inc in the United States and other countries Products bearing SPARC trademarks are based on an architecture developed by Sun Micro
34. Click the in the subject radio button to respond to specific text in the subject of the request or click the in the body radio button to respond to specific text in the body of the request e You can enter text to be included in the autoresponder in the Answer text field Click UPDATE to submit e Using the ADD and REMOVE buttons you can attach files to be included in the autoresponder These files must be uploaded into the Repository on the Mail Names Properties page Select the uploaded file from the Attach files list and use the ADD button to attach the file to the autoresponder Click REMOVE to remove a file e You can specify the frequency at which the autoresponder responds to the same unique address after receiving multiple emails from it By clicking in the appropriate radio button next to Reply To Unique Email Address you can set the autoresponder to always respond to respond once or to respond once per a specified number of days If the days value is defined as 0 then the autoresponder will respond each time a request is received e You can define the number of unique addresses that the autoresponder will remember Enter the desired number in the Store up to field e This memory enables the system to implement the answer frequency and respond once functionality In the event of extremely high mail volume to protect server performance you can limit the address memory of the system database e To specify an email address to whi
35. EVEL to delete any entries made on the page and return to the Domain Administration page Standard Forwarding Configuration Configuring a standard forwarding service is easy it requires only one setting 1 You access this page when you create HOSTING services on a domain using standard forwarding Use this page to set up or modify the hosting account Plesk Server Administrator User Manual Plesk Inc 2001 63 2 Click in the Destination URL text box and enter or edit a URL address Users will be redirected to this address when they access your client s domain on the web 3 Click UPDATE to return to the Domain Administration page NOTE If you want a different hosting type other than standard forwarding click BACK to return to the hosting type page NOTE If you do not want to save these hosting parameters click UP LEVEL to delete entries made on this page and return to the Domain Administration page Frame Forwarding Configuration For frame forwarding you only need to configure one setting 1 You access this page when you create HOSTING services on a domain with frame forwarding Use this page to set up or modify the hosting account 2 Click in the Destination URL text box and enter or edit a URL address Users will be redirected to this address when they access your client s domain on the web 3 Click UPDATE to return to the Domain Administration page NOTE If you want a different hosting type other than fr
36. IFICATE button The SSL certificate setup page appears The icon next to Use rootchain certificate for this domain appears on this page 4 Ifthe icon is ON then the rootchain certificate will be enabled for this domain If the icon is X this function will be disabled To change the status of the rootchain certificate click the ON OFF button 6 To upload your rootchain certificate first make sure that it has been saved on your local machine or network Use the Browse button to search for and select the appropriate rootchain certificate file 7 Then click the SEND FILE button This will upload your rootchain certificate to the server to assure proper authentication of the certificate authority a Nn 3 1 4 Setting the Administrative Password You can change the administrative password at any time Regularly changing the administrative password is a good idea for security purposes 1 Access server management functions by clicking on the SERVER button at the top of the PSA interface The Server Management page appears 2 Click in the Old password text box and enter your current password 3 Click in the New password text box and enter the password that you wish to change to 4 Click in the Confirm password text box and re enter the new password exactly as you entered it in the New password text box 5 Click the UPDATE button opposite the Confirm text box NOTE The default password is setup and is established during the i
37. If data is improperly entered i e the wrong format of an email address et cetera an error message appears with an error notice Plesk Server Administrator User Manual Plesk Inc 2001 46 Domain Report The Plesk Server Administrator PSA keeps a summary of pertinent data for every domain on the PSA server You can view this information at any time At the top of the page the domain being reported on is listed in boldface The domain report includes the following information e Domain owner client e Domain status e Creation date e Hosting type e FTP Login e FTP Password e Size e Real Size e Traffic e Real Traffic e SSI support e PHP support e CGI support e Perl support e SSL support e MySQL support e Web users e Postboxes e Redirects e Mail Groups e Autoresponders In order to utilize this function follow these steps 1 Access the Domain Management function by clicking on the DOMAINS button at the top of the PSA interface The Domain List page appears 2 Click the domain name that you need to work with The Domain Administration page appears 3 Click the REPORT button to see the domain s data and statistics 4 From here as an administrator you can do several things o You can send the report as an email to the client Your client may need this detailed information about his her domain Email the report to the client by clicking SEND AS E MAIL Or enter a different email addre
38. L certificate and PSA warns you to update the certificate At this point you can try again to enter text or to download the certificate file When you are satisfied that the SSL certificate is correctly implemented click UP LEVEL to return to the Domain Administration page If you are using a certificate that has been signed by an authority other than Thawte or Verisign then it is likely that this will require the use of a rootchain or CA certificate To install a rootchain certificate for the domain 1 2 From the Client Home page click the domain name that you need to work with from the list provided The Domain Administration page appears If you have established an IP based hosting account the CERTIFICATE button will be enabled Click the CERTIFICATE button The SSL certificate setup page appears The icon next to Use rootchain certificate for this domain appears on this page Plesk Server Administrator User Manual Plesk Inc 2001 96 5 If the icon is ON then the rootchain certificate will be enabled for this domain If the icon is X this function will be disabled To change the status of the rootchain certificate click the ON OFF button 7 To upload your rootchain certificate first make sure that it has been saved on your local machine or network Use the Browse button to search for and select the appropriate rootchain certificate file 8 Then click the SEND FILE button This will upload your
39. List page appears Click on the client name that you wish to change The Client Home page appears The client s current status is listed in two status icons such as OK ON The first status icon indicates the system status of the client OK means that the client s account is operating within the defined disk space and traffic parameters means that the client has exceeded allocated disk space or traffic limitations in at least one of the client s domains The PSA system evaluates disk space and traffic every 24 hours The second icon indicates if the system administrator has activated this client ON means that the client is activated X means that this client is presently deactivated or turned off If the client is turned off all of the client s domains are deactivated and inaccessible Click ON OFF to change the client s status Plesk Server Administrator User Manual Plesk Inc 2001 36 4 PSA will ask you to confirm that you want to change the status of the client Click OK to change the status or Cancel to keep the current client status Editing a Client Record Occasionally you may need to change the information in a client s record e g if the company needs to change its contact information Changing a client on a PSA managed server is simple 1 Access the client management function by clicking on the CLIENTS button at the top of the PSA interface The Client List page appears 2 Click on th
40. Login and FP Admin Password fields must be entered This login and password will be used to login to the domain when FrontPage is being used Click in each box and enter the desired Login and Password NOTE For security reasons the FrontPage admin password will be hidden after initial creation TAB to the SSI Support check box SSI stands for server side include a type of HTML comment that directs the web server to dynamically generate data for the Web page whenever information is requested SSI can also be used to execute programs and insert the results therefore they represent a powerful tool for web Plesk Server Administrator User Manual Plesk Inc 2001 62 developers If your client wants to support SSI make sure a check mark appears in the SSI box 12 TAB to the PHP Support check box PHP is a server based HTML embedded scripting language used to create dynamic Web pages If your client wants to support PHP scripting in HTML documents make sure a check mark appears in the PHP box 13 TAB to the CGI Support check box CGI is a set of rules that describes how a web server communicates with another piece of software on the same machine and how the other piece of software based on the CGI program communicates back to the web server If your client wants to support CGI make sure a check mark appears in the CGI box 14 TAB to the Perl Support check box Perl is an interpreted high level programming language Perl
41. NS status for the domain as well as the default DNS settings created for the given domain By default PSA assumes the primary DNS runs locally on the server therefore the initial DNS zone status is ON PSA creates default entries for NS A CNAME MX and PTR records DNS Definitions We start this section by defining the default PSA setup Then we discuss two specific examples of how a company might set DNS definitions on its server You can view these examples here e For the NS record of plesk com PSA creates an association of the domain with a name server ns plesk com It also creates an A record for ns plesk com associating that name server with the main server IP Address It is important to note that this entry is created simply as a default since there is no way for PSA to know the name of the true primary name server to be used for the domains residing on the server Names properly registered will resolve regardless of this NS entry however it is recommended to minimize confusion for the clients Plesk Server Administrator User Manual Plesk Inc 2001 54 that this NS record be changed by the administrator to reflect the appropriate primary name server Also the A record that is created for ns plesk com can be removed once you have created the proper association of the domain to its true primary name server NOTE By default PSA does not create a secondary name server association for the domain It is the administ
42. VE 10 10 10 1 24 PTR abcde2 com REMOVE gt o This would be repeated for all the domains created on the server Plesk Server Administrator User Manual Plesk Inc 2001 87 NOTE PSA creates the Primary Zone Files for every domain on the server It will not create any Slave Zone Files for the secondary DNS If you plan to setup both primary and secondary name servers locally on your PSA machine it important to understand that you will technically have no Slave Zone Files For some registrars this can cause rejection of your domain registration request It is always recommended that secondary DNS services be run on a separate physical server from the primary Example 2 A hosting company abcde com wishes to run both their primary and secondary DNS services remotely from the PSA enabled server They have two name servers nsl anameserver com and ns2 anameserver com Their PSA enabled server has the IP Address of 0 10 10 1 NOTE By default when a domain is created in PSA it is assumed that DNS is being resolved locally In the case described above abcde com needs to add in the appropriate NS records within each newly created domain and then turn DNS off for that domain The first step is to modify the default PSA DNS settings for the new domain abcde com to include the appropriate NS records The result would be as follows DNS zone for domain abcde com UP LEVEL DNS zone status ON OFF Select type of new DNS rec
43. account e The default CNAME records for plesk com place an association for www plesk com ftp plesk com and mail plesk com to plesk com These are basically aliases that will associate each of these names to the domain name plesk com Plesk Server Administrator User Manual Plesk Inc 2001 83 The MX record for plesk com associates the location for mail services for plesk com to mail plesk com By default CNAME is an alias for plesk com So the resulting mail server for the domain is plesk com however if the administrator sets up a remote mail server to handle mail services for this domain then the MX record needs to be changed The configured file would need to read mail plesk com IN MX plesk1 com where plesk1 com is the name of the remote mail server NOTE Since remote mail server functionality is not currently supported by PSA when setting up a remote mail server all instances of the domain must be removed from the virtualdomains and rcpthosts files located in the ust local plesk qmail control directory The PTR record simply creates an association of an IP address to the domain name created For name based hosting accounts PSA uses the main server IP address in this field For IP based hosting accounts PSA uses the IP address assigned to the given domain in this field Changing DNS Settings In order to change DNS settings follow these steps 7 8 9 From the Client Home page click the domai
44. ad You have the option to create a hyperlink that activates when a user clicks on your logo The link may take the user to a corporate URL or other website Click in the Enter new Logo link box Enter in the URL Click SEND LINK to activate the hyperlink If you change your mind about a logo and wish to revert back to the PSA logo click DEFAULT LOGO When you have finished defining a local logo and hyperlink click UP LEVEL to return to the Server Management page Sessions Management The Sessions Management page allows for the set up of different PSA security parameters The following parameters can be set from this screen Session idle time allowable idle time for any session in PSA PSA does not allow two sessions using the same login name to run simultaneously however should a user session remain idle for a length of time exceeding that specified as the Session idle time then PSA allows that user name to login from a different location thus ending the idle session Plesk Server Administrator User Manual Plesk Inc 2001 28 Invalid login interval interval between two invalid login attempts within which the invalid login attempts counter is increased If the time between two invalid login attempts exceeds this value then the invalid login counter is reset back to 0 Invalid login attempts maximum quantity of invalid login attempts allowed Once a user has exceeded this value they are locked out for the time s
45. age From this page you can access the following functions e System Management o Rebooting the System Shutting Down the System Uninstall PSA from the System IP Aliasing Set System Time o System Statistics e System Services o Mail System Management e Control Panel Management o Logo Setup o Sessions Management o Edit Admin Information o Control Panel Certificate Management e Setting the Admin Password Oo 0 0 3 1 1 System Management Rebooting the System Rebooting simply means restarting the server If users are logged on to the system you should not reboot the server until you have informed all the users that the server must be shut down temporarily however sometimes an emergency necessitates immediate rebooting of a server to correct a problem that cannot be fixed any other way To reboot your system follow these steps 1 Access server management functions by clicking on the SERVER button at the top of the PSA interface The Server Management page appears 2 Click the REBOOT button Plesk Server Administrator User Manual Plesk Inc 2001 22 3 PSA warns you that the system will be restarted and asks you to confirm your choice for safety purposes Click OK to reboot or Cancel to keep the server up NOTE Rebooting the server via the PSA interface also reboots the operating system and anything else running on the server Shutting Down the System When you need to completely shut down the se
46. ail server to be accessed remotely your email system is protected against spamming 1 3 Getting Help Plesk Server Administrator PSA is designed with the concepts of simplicity and functionality in mind so that non technical individuals can use it with ease However times may arise when a user needs assistance in using the product configuring the system or obtaining advanced information For users convenience Plesk Inc maintains several sources of information 1 3 1 How to Use This Manual This manual is written to provide instructions and information on how to use PSA It is intended for both the system administrator and the client administering his or her domains using PSA Certain sections apply only to a system administrator one section provides client specific instructions and other sections are for general use e System Administrator o Downloading the Plesk Server Administrator Software o Installing the Plesk Server Administrator on Your System o System Administration Managing the Server Plesk Server Administrator User Manual Plesk Inc 2001 10 o System Administration Managing Clients o System Administration Managing Domains e Client o Client Level Administration e General Information o About Plesk Inc About the Plesk Server Administrator Getting Help Glossary of Terms Index Oo 0 O NOTE Information prefaced with NOTE is a note tip or warning Notes provide special messages about the fu
47. ally on a server In very simple terms a client is a user COMSAT Service Record The comsat server is an older method of handling asynchronous mail notification Comsat has been replaced by a mail variable in the operating system shell DAEMON A daemon is a continually running program in Unix that handles service requests as they are received by a computer The daemon sends service requests to other programs as needed For example every Web server has an HTTP daemon that receives user requests for services and information Another example is the sendmail daemon that handles e mail messages DNS DNS short for Domain Name Server is a distributed database that maps names and IP addresses for computers using the Internet DNS is a standardized system that identifies domain name servers Domain A domain is a virtual address on the Internet for any organization or entity Technically a domain is a group of networked computers servers that represent an organization and provide network services However several domains could reside on one server in dedicated space provided by a Web hosting service To the Internet user a domain appears as space on one server regardless of the implementation Domains are identified by their familiar Internet URL uniform resource locator addresses For example www plesk com is the name of the domain where Plesk information resides on its servers Syntactically a domain name is a string of names or words
48. ame forwarding click BACK to return to the hosting type page NOTE If you do not want to save these hosting parameters click UP LEVEL to delete entries made on the page and return to the Domain Administration page Web User Management A web user is a user account within Apache It is used to define locations for personalized web pages with individual FTP access The result of creating a web user is a subdirectory within your domain e g domain com webuser A list of all of the web users within a given domain will appear on the main Web Users page You can select any web user name to edit the web user password You can delete a web user by clicking the REMOVE button next to the corresponding web user name Confirmation will be required before removing the user To create a new web user 1 Access the domain management function by clicking on the DOMAINS button at the top of the PSA interface The Domain List page appears Plesk Server Administrator User Manual Plesk Inc 2001 64 2 Click the domain name that you want to work with The Domain Administration page appears 3 Click the WEB USERS button The Web Users page appears 4 On the top of the screen the number of web users displays for the selected domain 5 To adda web user enter the New Web User name in the text box provided next to New web user and click ADD 6 You are taken to the New Password Page where you must enter and confirm the password fo
49. an change this email address at any time it is important to note that it is the only required field on this page To enter or edit Admin information follow these steps 1 Six M Yb Access server management functions by clicking on the SERVER button at the top of the PSA interface The Server Management page appears Click the EDIT button The Edit Administrator Information page appears Click in any of the desired fields and enter the admin information The admin email address is initially set during installation and is a required field You can return to this page and edit this information at any time Click the UPDATE button to submit your information Plesk Server Administrator User Manual Plesk Inc 2001 29 NOTE When you change the administrative email address be sure to inform your users of the new address Control Panel Certificate Management PSA enables you to upload a Secure Socket Layer SSL Certificate generate a Certificate Signing Request CSR and or generate a Self signed Certificate Each certificate represents a set of rules used when exchanging encrypted information between two computers Certificates establish secure communications this is especially important when handling e commerce transactions and other private transmittals Only authorized users can access and read an encrypted data stream If your client intends to implement SSL support for a virtual host domain you can grant permission
50. at the top of the page For Directory Location you can choose either a non SSL or SSL secure directory To choose a non SSL directory click in the radio button next to Non SSL To choose SSL security for the directory click in the radio button next to SSL If the directory has SSL enabled it will appear in the Protected Directory list with a gray Lock icon beside it If the directory is non SSL a gold Unlocked icon will appear next to the directory name in the directory list Click in the Header Text text box When a user tries to access the protected directory the text in this box displays as the Realm they are entering In this text box enter the header text Plesk Server Administrator User Manual Plesk Inc 2001 93 10 11 12 13 14 15 To add a new user under Protected Directory Users click in the New User text box and write the name of the directory user Click the ADD button You are taken to the directory password screen Here you must enter your new password in the New Password text box and then enter it again in the Confirm text box Click the UPDATE button to submit You will return to the Protected Directory Control page The new user will appear in the Protected Directory Users list To remove a directory user click the REMOVE button To access a directory user in order to edit the user password click on the user name in the list and you will again be taken to the directory passwor
51. ate e Once you have a certificate you can upload it through the Plesk Server Administrator using the instructions which follow in this section To generate a self signed certificate or a certificate signing request follow these steps 1 From the Client Home page click the domain name that you need to work with from the list provided The Domain Administration page appears 2 If you have established an IP based hosting account the CERTIFICATE button will be enabled 3 Click the CERTIFICATE button The SSL certificate setup page appears 4 The Certificate Information section lists information needed for a certificate Request or a Self Signed certificate 5 The Bits selection allows you to choose the level of encryption of your SSL certificate Select the appropriate number from the drop down box next to Bits 6 To enter the Organization Unit Name click in the ext box and enter the appropriate name 7 To enter the Domain Name for the certificate click in the text box next to Domain Name and enter the appropriate domain Plesk Server Administrator User Manual Plesk Inc 2001 95 8 9 The domain name is a required field This will be the only domain name that can be used to access the Control Panel without receiving a certificate warning in the browser The expected format is www domainname com or domainname com Click on either the SELF SIGNED or REQUEST button 10 Clicking SELF SIGNED results in your
52. ate file from a local computer under the Uploading Certificate File section click the BROWSE button to select the file the file must be in txt format Then click SEND FILE to copy the certificate to the server Or if you want to type in the text of the certificate without downloading a specific file click in the text box and enter and paste the certificate information Click SEND TEXT to implement the text on the server NOTE Ensure that the private key text block is included along with the SSL certificate text block when using the SEND FILE or SEND TEXT options When you download the certificate to the server PSA checks for errors If an error is detected PSA restores the old version of the SSL certificate and PSA warns you to update the certificate At this point you can try again to enter text or to download the certificate file When you are satisfied that the SSL certificate is correctly implemented click UP LEVEL to return to the Domain Administration page If you are using a certificate that has been signed by an authority other than Thawte or Verisign then it is likely that this will require the use of a rootchain or CA certificate To install a rootchain certificate for the domain Plesk Server Administrator User Manual Plesk Inc 2001 31 1 Access server management functions by clicking on the SERVER button at the top of the PSA interface The Server Management page appears 2 Click the CERT
53. ation is complete and correct click UPDATE 8 The PSA notifies you if you are missing data in any required fields If data is missing return to the client record and complete the necessary fields 9 Click UPDATE to save the revised information NOTE You can leave the Client function at any time without saving your work Click UP LEVEL to discard all entries you have made and to return to the main page 3 2 2 Client Home Page Plesk Server Administrator User Manual Plesk Inc 2001 35 The Client Home page allows the administrator to perform various client management functions such as Activate or deactivate a client Edit a client s information Access a client status report Delete a client Create a new domain for a client Access the domain administration page for any of the client s domains To access this page 1 2 Access the client management function by clicking on the CLIENTS button at the top of the PSA interface The Client List page appears Click on the client name that you wish to update The Client Home page appears Activating or Deactivating a Client There are times when the administrator may need to deactivate all of a client s domains To do this you turn a client OFF You must be logged on as a system administrator in order to turn a client ON OFF 1 2 3 Access the client management function by clicking on the CLIENTS button at the top of the PSA interface The Client
54. ations Change login passwords Create protected directories Upload generate and activate SSL Certificates for domains and the control panel Set up allowable mail relay capabilities as well as mail blockers Customize DNS zone files Manage IP aliases Create Web Users within a domain Set log rotation schedules Add new logo to the Plesk Server Administrator banner Manage multiple domains Create mail accounts redirects groups and autoresponders View disk utilization for each domain Support FrontPage MySQL CGI SSI Perl PHP and SSL operations Change login passwords Create protected directories Upload generate and activate SSL certificates Customize DNS zone files Create Web Users within a domain Set log rotation schedules Compatible Operating Systems The Plesk Server Administrator PSA 1 3 1 is available for the following platforms FreeBSD 4 0 4 1 4 2 Red Hat Linux 6 2 and 7 0 Plesk Server Administrator User Manual Plesk Inc 2001 8 NOTE In theory PSA should work on all versions of Linux e g Caldera OpenLinux Debian Linux et cetera but Plesk Inc has not tested the software on all versions and cannot guarantee the product s performance The current release runs on Red Hat Linux Future releases of PSA may run on other Linux versions 1 2 4 System Requirements These are the system requirements for each platform that runs with Plesk Server Administrator 1 3 1
55. ause it actually logs you on to the remote computer as a user TurboLinux TurboLinux is a Linux based Operating System TurboLinux makes a suite of high performance Linux products for the workstation and server markets Unix Unix is an operating system that was originally developed by Ken Thompson and Dennis Ritchie at Bell Labs in 1969 It was the first operating system written in the C programming language and offered true interactive time sharing Since then Unix has evolved into a freeware product many versions of Unix are offered by several companies and organizations Unix is considered the first open standard operating system Linux is a derivative of Unix and is also available as freeware URL A URL is a Uniform Resource Locator used to identify an organization or domain on the Internet URLs are standardized names that are typically found on the World Wide Web portion of the Internet URL addresses identify domains on the network Read about Domains for more detail User Simply put a user is a client In hardware terminology a client is the PC that you use to access information from other computers usually servers on the Internet or network Web User A web user is a user account within Apache that is used to define locations for personalized web pages with individual FTP access Workstation A workstation is a user or client that accesses information from other computers usually servers on a network Plesk Server
56. can leave the PSA interface at any time 1 Every screen has a LOG OUT button in the top right hand corner Click LOG OUT to leave PSA 2 The PSA asks you to confirm that you really want to leave the system Click OK to leave or Cancel to continue 2 3 4 Automatic Log Out PSA automatically logs you out if you are idle for a certain amount of time In PSA this is termed Session idle time The default is 30 minutes only the system administrator has the access to change this setting Since only one person can log in as an administrator at any one time this feature frees up resources See Setting the Login Time Out for more information 1 If your session is idle for the maximum allowable time PSA will freeze your screen deactivating the page from accepting any further input 2 Click anywhere on the screen and you automatically return to the PSA login screen 3 Enter your Plesk login name and password and click LOG IN to access PSA NOTE PSA allows only one person to login at the administrator level at a time Plesk Server Administrator User Manual Plesk Inc 2001 21 3 System Administration Admin Level 3 1 Managing the Server As an administrator using the Plesk Server Administrator PSA software you can perform a variety of server management tasks in a few clicks When you are logged on as an administrator click the SERVER button located at the top of the screen to bring up the Server Management p
57. ch incoming requests are forwarded enter the new email in the Forward request to e mail field Email requests meeting the properties established on this page will be forwarded to this alternate email address e Click the UPDATE button to submit all changes Plesk Server Administrator User Manual Plesk Inc 2001 53 Customize DNS Settings Through PSA a user can customize DNS settings for each domain created The Plesk administrator can also enable the client to customize his her own DNS settings however it is very important that the client possesses a strong understanding of DNS prior to making any modifications to the DNS settings NOTE Improper set up of DNS results in improper functioning of your web mail and ftp services DNS Settings Page There are five types of accessible DNS records A Address This record is used to translate host names to IP addresses CNAME Canonical Name Used to create additional host names or aliases for hosts in a domain NS Name Server Defines an association between a given domain name and the name servers that store information for that domain One domain can be associated with any number of name servers MX Mail Exchange Defines the location of where mail should be delivered for the domain PTR Pointer Defines the IP address and host name of individual hosts in the domain Translates IP addresses into host names When you first enter this screen you see the D
58. cking on the DOMAINS button at the top of the PSA interface The Domain List page appears 2 Click the domain name that you need to work with The Domain Administration page appears Click the MAIL button The Mail Names page appears The number of mail names for the given domain is listed at the top of the screen In the mail users list click on the name you wish to edit This will take you to the Mail Name Properties page The Mail Name text box is listed at the top of the page By clicking in this text box changing the mail name and clicking UPDATE You can change the mail name from this screen 8 From this page you can also enable and set up o Mailbox Accounts SON er Ze Plesk Server Administrator User Manual Plesk Inc 2001 49 o Mal Redirects o Mail Groups o Mail Autoresponders 9 When you are done editing mail name properties click UP LEVEL to return to the Mail Names page Managing Mailbox Accounts Using this function you can set up a POP3 account and password for a given mail name NOTE To limit the number of mailboxes a client can have for a given account you must access the Preferences page from the Domain Administration page In order to enable and set a password for a given mailbox from the Mail Name Properties page follow these steps 1 To enable a POP3 mailbox click in the checkbox provided next to Mailbox 2 When you enable a mailbox for a particular mail account for the first time you m
59. created files within the specific virtual host setup NOTE For administrators who want to set up the same vhost Apache settings for every domain they create this should be done using the Skeleton Directory on the server This is located at usr local plesk apache skel Add in the conf directory here along with the specific default Include file that is desired see Skeleton Directory described below 5 1 4 Skeleton Directory Another interesting utility for Virtual Host setup is the Skeleton Directory The Skeleton Directory is a set of directories and files that get copied into each newly created virtual host directory structure at the time the virtual host is created It can be used to include a standard set of CGI scripts which you wish to include in each vhosts cgi bin to have a customized index html file within httpdocs and or to set up customized log formats using the vhost conf file within the conf directory Plesk Server Administrator User Manual Plesk Inc 2001 100 The location of the Skeleton Directory is usr local plesk apache skel PSA has already created an httpdocs httpsdocs and cgi bin directory within skel as these are the most likely to be used However you are not limited to only these directories You are able to add directories and or subdirectories as needed For example if you wanted to create a vhost conf file to customize your vhost log formats as described above you would first need to create the
60. d a different hosting type click UP LEVEL to return to the Domain Administration page Forwarding Configuration If you have either of the two forwarding options defined for your hosting services standard or frame then you can change between the two types of forwarding Also you can edit the URL to which domain transactions are re directed or forwarded 1 To change the type of forwarding you have from the Hosting page click on the type you want to change Plesk Server Administrator User Manual Plesk Inc 2001 91 NOTE Confirm that you really need to change the type of forwarding before actually changing it Only a Plesk administrator can change a forward hosting account to physical hosting A client cannot make this change 2 Click NEXT to access the URL page 3 To change the forwarding address click in the URL text box and enter or edit an Internet address to which you wish to re direct all domain traffic 4 Click UPDATE to submit changes Web Users A web user is a user account within Apache It is used to define locations for personalized web pages with individual FTP access The result of creating a web user is a subdirectory within your domain e g domain com webuser A list of all of the web users within a given domain will appear on the main Web Users page You can select any web user name to edit the web user password You can delete a web user by clicking the REMOVE button next to the corresponding web us
61. d screen Here you can edit the password Click UP LEVEL to return to the Protected Directory List page Changing a Protected Directory You can edit a protected directory definition to Delete the directory Add a user Change a password Delete a user Change header text Change the SSL status Follow these steps to edit protected directories 1 zh s o From the Client Home page click the domain name that you want to work with from the list provided The Domain Administration page appears Click the DIRECTORIES button The Protected Directory List page appears Click on any directory from the list that you wish to change You will be taken to the Protected Directory Control page From here you can edit the directory by following the same steps outlined above in the Creating Protected Directories section Click UP LEVEL to return to the Protected Directory List page NOTE Deleting a protected directory in PSA does not delete the directory off the server It simply takes the protected status off the directory Meaning that the directory and its contents will now be reachable via the Internet without the need for login and password Plesk Server Administrator User Manual Plesk Inc 2001 94 Certificate Generating and Requesting PSA enables you to upload a Secure Socket Layer SSL Certificate generate a Certificate Signing Request CSR and generate a Self signed Certificate Each certificate repr
62. dit the number of megabytes available for monthly transfers If the traffic limitation is exceeded the domain s status will change to The Delete Apache Log Files text box allows you to decide whether or not you would like the Apache log files to be deleted automatically if at all The default setting will say NEVER indicating that no automated deletion will occur If you prefer to enable the deletion function click on the drop down arrow then you can choose between the WEEKLY and MONTHLY deletion frequencies TAB to the FrontPage Support check box to enable it FrontPage is Microsoft s Web publishing tool It is one of the most commonly used tools for creating a client s website FrontPage includes several extensions that provide special functionality If you want this domain to support these extensions be sure that a check mark appears in the FrontPage box TAB to the Authorization ENABLED choice You can authorize or disable remote editing of the website using FrontPage If you are supporting FrontPage you should disable authorization for additional security If you know that someone needs to remotely edit this website you can always enable authorization and then disable authorization when the edits are complete To activate FrontPage authorization make sure this choice is selected If you want to turn off FrontPage authorization select the Authorization DISABLED choice If FrontPage support is selected then the FP Admin
63. dministrator gt Installing MySQL Server Checking for the group mysql ERROR It seems that there is group mysql in your system PSA uses the same group name but with another group ID 3306 Sorry but this situation is not properly handled yet Please contact support plesk com This situation indicates that whomever is installing the Plesk Server Administrator is probably installing it remotely via Telnet If this error occurs the su superuser command was not executed Please contact us at support plesk com or 1 703 815 5670 for technical assistance 2 2 5 Uninstalling the Plesk Server Administrator To uninstall Plesk Server Administrator you can do so by utilizing the Uninstall feature within the Server section of PSA or by carefully following the below steps 1 First log in through telnet and change to super user with the su command if you have local access log in as root Go to the directory where the PSA install script is located Then execute the installation script with deinstall added to the end of the line Example for uninstalling RedHat 6 x sh plesk 1 3 0 redhat 6 x 1386 install sh deinstall Pes NOTE Exercise extreme caution when using this command since the whole PSA directory will be deleted without confirmation Make sure you have anything you want to save placed safely somewhere else before you run the uninstall function as it will return your server to the state that it was
64. domain remains listed as a link 11 In order to add a DNS entry select the type of record you wish to create and select ADD Each record type has its own different set up O For an A record you will need to enter the domain name for which you wish to create an A record If you are simply defining an A record for your main domain then you leave this field empty If you are defining an A record for a name server then you will need to input the appropriate entry for the given name server ie ns1 Then you need to enter the appropriate IP address to which to associate the domain name Then select UPDATE to submit your entry For an NS record you will need to enter the domain name for which you wish to create the NS record If you are defining an NS record for your main domain then you will leave this field blank Then enter in the appropriate name server in the field provided You will need to enter in the complete name i e ns1 mynameserver com Then select UPDATE to submit your entry For a MX record you will need to enter the domain for which you are creating the MX record For the main domain you would simply leave this field blank You will then need to enter your mail exchanger this is the name of the mail server If you are running a remote mail server named mail myhostname com then you would simply enter mail myhostname com into the field provided You will then need to set the priority for the mail exchanger Select the p
65. duces the support workload e Server Hardware Manufacturers Server manufacturers can include PSA as a pre installed feature to add value to its products and to diversify its product lines When PSA is installed the server is ready for immediate use it only needs to be networked e Small Businesses Many small businesses do not have a full time system administrator to maintain their company s Internet server Limited technical skills need not limit a business s online presence PSA empowers a business s existing staff to manage all email and hosting requirements the web based interface empowers the average computer user 1 2 2 Plesk Server Administrator Capabilities Plesk Server Administrator PSA PSA provides functionality for both a system administrator and an end user which is referred to as a client in the Plesk system Both Plesk Server Administrator User Manual Plesk Inc 2001 7 can perform tasks at remote locations via any standard Internet browser The following capabilities exist for each type of user System Administrator Client 1 2 3 Create edit and delete clients Create edit and delete domains Manage multiple domains Set up virtual hosting accounts IP or Name based Set parameters for disk space usage and traffic Create mail accounts redirects groups and autoresponders View server and user level statistics and reports Support FrontPage MySQL CGI SSI Perl PHP and SSL oper
66. e com CNAME abcde corn abcde com Mx ID mail abcde com 10 10 10 1424 PTR abcde com No other entries are needed Plesk Server Administrator User Manual Plesk Inc 2001 UP LEVEL ON OFF D REMOVE REMOVE REMOVE REMOVE REMOVE REMOVE REMOVE REMOVE REMOVE gt o REMOVE 58 From that point on you would only need to change the NS records for each individual domain such as abcde2 com to be nsl abcde com and ns2 abcde com and then remove the A record that is created for the default name server ns abcde2 com The result for a different domain abcde2 com would be as follows DNS zone for domain abede com UP LEVEL DNS zone status ON OFF Select type of new DNS record A Di ADD abcde2 com NS ns1 abcde com REMOVE abcde2 com NS ns2 abcde com REMOVE abcde2 com A 10 10 10 1 REMOVE ftp abede2 com CNAME abcde2 com REMOVE mail abcde2 com CNAME abcde2 com REMOVE www abcde2 com CNAME abcde2 corn REMOVE abcde2 com MxX10 mail abede2 com REMOVE 10 10 10 1 24 PTR abcde2 com REMOVE This would be repeated for all the domains created on the server NOTE PSA creates the Primary Zone Files for every domain on the server It will not create any Slave Zone Files for the secondary DNS If you plan to setup both primary and secondary name servers locally on your PSA machine it important to understand that you will technically have no Slave Zone Files For some
67. e CERTIFICATE button will be enabled Click the CERTIFICATE button The SSL certificate setup page appears The icon next to Use rootchain certificate for this domain appears on this page If the icon is ON then the rootchain certificate will be enabled for this domain If the icon is X this function will be disabled To change the status of the rootchain certificate click the ON OFF button To upload your rootchain certificate first make sure that it has been saved on your local machine or network Use the Browse button to search for and select the appropriate rootchain certificate file Then click the SEND FILE button This will upload your rootchain certificate to the server to assure proper authentication of the certificate authority Plesk Server Administrator User Manual Plesk Inc 2001 69 4 Client Level Administration e Introduction to Client Usage e The Client Home Page Overview e Managing Your Client Account o Editing Your Client Record e View Account Status Report e Domain Administration Page o Turning Your Domain On or Off o Managing Domain Preferences o Accessing Domain Reports o Managing Mail Mail Names Page Mail Name Properties Page Manage Mailbox Accounts Manage Mail Redirects Manage Mail Groups Manage Mail Autoresponders o DNS Settings DNS Settings Page DNS Definitions Changing DNS Settings DNS Example Setups o Changing Hosting Settings Physical Hosting Config
68. e Eege eege 30 3 1 4 SETTING THE ADMINISTRATIVE PASSWORD ssessseeseesreeseereeserererresseserrrreesersserreeres 32 3 2 MAINA GING SEI TS sscsinscascsdscvensesantacccnencesseneesencancceutscenntsanstuedeaccaassascabateatsennicies 32 3 2 e ER LIST PAGE cates cuieeccvasicad nsesacanctzaeca ecceauedebeesiedacnupaacuarbesnssdebeaacceecedsasenccenaceas 33 Eeer 33 Creating EE 34 3 2 2 CLIENT HOME e 35 Activating or Deactivating gent zaugediengeeeenstgeeg aere Soe dde dee d er 36 Editing a Client TCC OFC eege 37 Eer 37 Reporting on a E 37 Create a New DOMAIN ere Tee a E ia SEENEN 38 SEREN ES ECIKIESURIKER LK 40 3 3 1 DOMAINS LIST PAGE sirno aisect einean a E EN 40 Creatin a Domai cusses ia ENEA IE EE a ERER 42 Editing d Dom iti EE 43 3 3 2 DOMAIN ADMINISTRATION PAGE ut genEugeienk ee gegeteE ege EEN 44 Turning a Domain On or E 44 POM Preferentes sristi n aE aar EEE NEE eau 45 Domain enen eegene eege EES ER Deleting Eege 48 RIT eebe 48 Mail Names Pare ssiri eege EE AS 48 M ll ege Properties Pagesssscuroroisesnsiesssiseseresiessssdii iisi 49 C st mize DNS SOU UIC S sninen a EEE EE E ETRA 54 DNS Settings Pagen as ice cece inienn ERE 54 Plesk Server Administrator User Manual Plesk Inc 2001 3 DNS Definitions ccccccccceesecoccceececccsesecccsececccessvccssecoccantesvccesersvccaersecceares 54 Changing DNS Settings nesis ce Sees cera sega anann acdc toca aes A aE Raa ats 56 DNS Ex mple SetUps E 57 Changing Hos
69. e a new Client from the Client List Page select the NEW CLIENT option From the Client Creation Page fill in all the appropriate information on the Client It is obviously better to fill in as much as possible on the Client however the only required fields are Contact name PLESK login name and PLESK password Plesk Server Administrator User Manual Plesk Inc 2001 101 Once all the appropriate fields are filled select UPDATE PSA then returns to the Client List Page where the Admin can select the Client that he she has just created Step 2 Create a New Domain To create a new domain click on the desired client name on the Client List Page Once inside the Client Home Page select NEW DOMAIN In the field provided enter in domain bogus and select UPDATE The www checkbox is left checked so the domain will be reachable with or without the use of the www prefix After selecting UPDATE PSA returns back to the Client Home Page where bogus domain is now visible and selectable Select bogus domain to start the process of setting up the domain Step 3 Modify DNS Records DNS services for a domain can be handled a number of different ways The most common and recommended way of handling DNS in a PSA system is to use the PSA installation of BIND for primary DNS services and to utilize an external name server for secondary DNS services Since PSA is not aware of how the Administrator plans to handle DNS it sets up
70. e a new client 4 Enter all the data for your new client in the text boxes Click in a specific text box to enter data or use the TAB key to move from one text box to the next The following data fields are required o Contact Name This is the name that appears in the CLIENTS list as well as when you select a client to add a new domain The contact name must be unique in order to work with in the PSA system o Plesk login name By assigning a Plesk login name to a client you grant that user access to PSA for independent account administration Each client s PSA login name must be unique in the system o Plesk password You must assign a password to each client for security purposes 5 The last text box is a two part entry First enter the client s domain name in the text box Second make sure a check mark appears in the WWW check box Selecting this enables users to include the WWW command to access this domain If WWW is not required typically because this domain is for local use only make sure the WWW checkbox remains unchecked IMPORTANT Once the domain is created the WWW option cannot be changed NOTE You must officially register the domain and Internet address before you can create a domain and internet address in the PSA Use any Internet registration service to do this 6 Review the entered information Edit data in any text box by clicking and editing the specific word or phrase 7 When you are satisfied that the inform
71. e in the programming department you can create a Programming email group that includes the individual email addresses for all 5 staff members So when someone sends a message to the Programming email group he she only types and sends one message Copies of the message are emailed to all 5 individuals By using mail groups the sender does not need to know each individual s email address just the group name In this way mail groups save time Plesk Server Administrator User Manual Plesk Inc 2001 79 NOTE The administrator has the ability to limit the number of mail groups that the client can create for a given domain To create a mail group for a given mail name from the Mail Name Properties page follow these steps 1 Click in the checkbox provided next to Mail Groups 2 To create a new mail group ensure the box is checked then click the ADD button 3 The Add Mail Groups box appears NOTE Group members can consist of either external mail addresses those not belonging to this domain or accounts existing within the domain 4 To add an external mail address to a Mail Group fill in the correct address in the enter external recipient mail text box and click ADD 5 To add an existing account from the same domain click on the desired address in the Select registered users list and click ADD 6 The selected addresses will appear in the box to the right of the mail groups checkbox on the Mail Name Properties
72. e name of the client whose information you wish to edit 3 The Client Home page appears listing the client status and the domains that the client owns if any To update the client data click EDIT 4 PSA displays the full client data page Click in any text box to change or edit the information Three data fields are required contact name Plesk login name and Plesk password Be sure to complete these fields before saving the record 5 When you are done click UPDATE to save the revised information The changes are activated immediately NOTE You can exit the client editing function without saving your changes at any time Click UP LEVEL to discard the changes you have made to this record and to revert to the most recent version of the client record Deleting a Client Sometimes you may need to remove a client from your system Before you delete a client be sure that you really want to remove the client from the system Once a client is deleted from PSA the information is completely erased and permanently deleted NOTE If you ever need to re instate the client you must re create the client record from scratch To delete a client follow these steps 1 Access the Client Management function by clicking on the CLIENTS button at the top of the PSA interface The Client List page appears 2 Click on the name of the client you wish to change 3 The Client Home page appears 4 Click DELETE to remove the client from your syst
73. e or standard forward hosting is set for this domain than you can Plesk Server Administrator User Manual Plesk Inc 2001 oO 9 change or toggle between these two types forwarding for the given domain Follow these steps to administer your hosting services 1 2 From the Client Home page click the domain name that you want to work with from the list provided The Domain Administration page appears Click the HOSTING button Depending upon the type of hosting service the administrator has established the selected hosting page displays Physical Hosting Configuration There are several physical hosting services for your domain FTP services or file transfer capabilities FTP allows end users to upload and download files from the Internet site to remote PCs If you have an FTP account you can change its access password You may want to change the password occasionally for security purposes FrontPage support You can authorize remote editing of the website for this domain using Microsoft s FrontPage web publishing tool SSI SSI stands for server side include a type of HTML comment that directs the web server to dynamically generate data for the Web page whenever information is requested SSIs can also be used to execute programs and insert the results therefore they represent a powerful tool for web developers PHP PHP is an HTML scripting language for creating dynamic web pages CGI CGI is a s
74. e using the CLIENTS function to create a new client in the PSA system Then at a later time you can add more detailed information and configure the domain services using the DOMAINS function NOTE You must officially register a domain and Internet address before you create it in the Plesk Server Administrator Use any of the Internet registration services available to do this To create a new domain and fully configure its services follow these steps e Access the domain management function by clicking on the DOMAINS button at the top of the PSA interface The Domain List page appears e Check the list of current domains to see if the domain you wish to create already exists If the domain you wish to create does not exist then click the NEW DOMAIN button NOTE If a record already exists for the domain click on the domain s name to edit the record See Editing a Domain for step by step instructions for updating an existing domain e PSA displays the New Domain page It prompts you for all the information you need to create a new domain e Enter all the data for the new domain in the text boxes Use the TAB key to move from one text box to the next one or just click inside a specific text box to enter information The following data fields are required o Domain Name Enter a valid domain name e g mycompany com that is unique to the system If you enter a domain name that already exists PSA will ask you to change it The New Domai
75. ed order in the drop down box to refresh and reorganize the client list Possible Clients may include for example e Customers accessing the server of a Web hosting company e Users of the server on the intranet of a small business e Companies accessing a remote Internet server e Customers of an Internet Service Provider NOTE As an administrator you can create as many clients as you need with any type of name Creating a Client As an administrator your first step in setting up a server system is to create the clients who are access the server If you are in a hurry you can create clients by initially entering their login names passwords and company contact names You can always add detailed information to client record at a later time 1 Access the client management functions by clicking on the CLIENTS button at the top of the Plesk Server Administrator PSA interface The Client List page appears 2 Check the list of current clients to see if the client you wish to create already exists If no client exists with the name you wish to create then click the NEW CLIENT button NOTE If a client record already exists click on the client s name to edit the Plesk Server Administrator User Manual Plesk Inc 2001 34 record See Editing a Client Record for step by step instructions for updating an existing client 3 PSA displays the New Client page It prompts you to enter all the information required to creat
76. em 5 The Server Administrator asks you to confirm that you really want to erase this client s record 6 Click OK to delete the client or click Cancel to keep this client on your server Reporting on a Client s Status Plesk Server Administrator User Manual Plesk Inc 2001 37 The Plesk Server Administrator PSA keeps a summary of important data for every client on the Plesk system As an administrator you can view this information at any time The client report includes the following information e Company name e Client status e Street address e Plesk login name e Phone number e Creation date e Fax number e E mail address To access the client status report follow these steps 1 Access the client management function by clicking on the CLIENTS button at the top of the PSA interface The Client List page appears Click on the name of the client on which you wish to receive a report The Client Home page appears Click the REPORT button to see the client s report From here you can do three things Ae ws Email the report to the client or other individual administrators You may want to do this for example if your client has forgotten his her login information or if the client has exceeded account limitations and you want to remind him her of an inactive status e Enter the email address of the desired recipient of the report in the provided text box Click the SEND AS E MAIL button to send the re
77. email boxes e Redirect or forward messages from one email box to another email address e Create edit or delete email groups several individual accounts grouped together under one email address for convenient multi copy messaging e Create edit or delete email autoresponders automatic reply to email sent to the given mail name Manage Mail Names When you create email accounts for domain users you are creating POP3 email boxes Mailbox creation is as easy as keying in a name and password Follow these steps to manage mail names 1 From the Client Home page click the domain name that you want to work with from the list provided The Domain Administration page appears 2 Click the MAIL button The Mail Names Management page appears From this page users can o View the number of mail names if any for the given domain listed in bold at the top of the page Create a new mail name View a list of mail names currently existing under the specified domain To the left of each domain name on the list are three icons representing different mail account types They are POP3 mail account represented by the mailbox icon Redirects represented by the envelope icon Mail groups represented by the people icon Mail Autoresponders represented by the revolving envelope icon o Click on a specific mail name to access to the Mail Name Properties Page for that given name 3 To create a new mail name click in the Mail Name
78. en you are finished editing mail name properties for the domain click UP LEVEL to return to the Mail Names page Manage Mailbox Accounts You can set up a POP3 account for your mail name When you set up a POP3 account you must also set a password for the account NOTE An administrator can limit the number of mailboxes a client can have for a given domain To create a POP3 account for a given mail name from the Mail Name Properties page follow these steps l 2 Click in the check box provided next to Mailbox When enabling a mailbox for the first time for a mail name account you must enter a password o The Old Password will say NONE if you have yet to enter a password Once it is entered the password cannot be viewed from this screen o To enter a password click in the New Password text box and enter the selected password o To properly update the password you must re enter the password in the Confirm Password text box o Once you have enabled the POP3 mailbox and entered the passwords click UPDATE to submit the information Plesk Server Administrator User Manual Plesk Inc 2001 78 o To change a password simply re enter the new password in the New Password text box re enter this password in the Confirm text box and click UPDATE NOTE Once enabled the mailbox icon on the Mail Names page appears in color Manage Mail Redirects You can forward or redirect email from one POP3 mailbox to another emai
79. er name Confirmation will be required before removing the user To create a new web user 1 From the Client Home page click the domain name that you need to work with from the list provided The Domain Administration page appears Click the WEB USERS button The Web Users page appears On the top of the screen the number of web users displays for the selected domain To add a web user enter the New Web User name in the text box provided next to New web user and click ADD You are taken to the New Password Page where you must enter and confirm the password for your new web user To do this enter a password in the Password text box and then re enter it in the Confirm text box then click on UPDATE to enter the information As you create web users the user names appear on this page in the web user list To change web user passwords click on the user name in the web user list This takes you to the New Password page Click the REMOVE button next to any web user name you want to delete A warning appears click OK to delete the user name When you are done click UP LEVEL to return to the Domain Administration page Important Notes on web users Plesk Server Administrator User Manual Plesk Inc 2001 92 For security purposes the password must be between 6 and 14 characters and cannot contain the user name Each web user creates a system account within Apache therefore you cannot have tw
80. ert to the most recent version of the client and domain records 3 3 2 Domain Administration Page This page gives you access to several domain administration functions From this screen you can e Turn the Domain ON or OFF e Access Domain Preferences e Access a Domain Report e Delete a Domain e Manage Mail for a Domain e Customize DNS settings e Set up Hosting e Create Web Users e Create Directories e Generate Certificates Turning a Domain On or Off If you need to deactivate a domain you may do so Administrators may deactivate any domain on a PSA server whereas clients may deactivate any of their domains Each domain entry lists the domain s status creation date and name The domain status consists of three icons OK ON ON The first status icon indicates the system status of the domain OK means that the account is operating within defined disk space and traffic parameters means that the account has exceeded allocated disk space or traffic limitations within that domain The PSA system evaluates disk space and traffic every 24 hours The second icon indicates whether the system administrator has turned a domain on or off OK means that the domain is activated X means that the domain is presently deactivated or turned off The domain is inaccessible Plesk Server Administrator User Manual Plesk Inc 2001 44 The third icon indicates if the client has turned the doma
81. esents a set of rules used when exchanging encrypted information between two computers Certificates establish secure communications this is especially important when handling e commerce transactions and other private transmittals Only authorized users can access and read an encrypted data stream If your client intends to implement SSL support for a virtual host domain you can grant permission for SSL capabilities to the domain Or your client can implement the SSL certificate by self administering his her domain Notes on Certificates e In order to use SSL certificates for a given domain the domain MUST be set up for IP Based hosting e You can acquire SSL certificates from various sources We recommend generating a certificate with the SSLeay utility and submitting it to a certificate authority This can be done using the CSR option within PSA e When an IP based hosting account is created with SSL support a default SSL certificate is uploaded automatically However this certificate will not be recognized by a browser as one that is signed by a certificate signing authority The default SSL certificate can be replaced by either a self signed certificate or one signed by a recognized certificate signing authority e Ifusing a SSL certificate issued by a certificate authority other than Thawte or Verisign a rootchain certificate is required to appropriately identify and authenticate the certificate authority who has issued your SSL certific
82. esk Server Administrator User Manual Plesk Inc 2001 16 Change your working directory to the directory where the Server Administrator install script resides for example cd home admin plesk Run the install script for example sh lt psa_install_file_name sh gt If you have a previous version of Plesk Server Administrator installed in the usr local plesk directory the install script will detect it and will ask if you want to delete it If you answer No the installation will not continue If you answer Yes the entire contents of the usr local Plesk directory will be deleted WARNING This action is not reversible If you re attempting to upgrade a previous version of Plesk Server Administrator you need to stop and obtain a special upgrade script from Plesk You will see several messages as the install script prepares for the installation then you will see the software license agreement and will be asked to either accept or decline it s terms Press A to accept or D to decline If you decline the installation process will abort if you accept the installation will continue Install now asks you about the Administrator s e mail address Do not use the system root e mail Root account usage is restricted by the Qmail system Choose another address when you are prompted to Enter Plesk Administrator e mail address The install script will try to guess the hostname of the server You will then be
83. essage select the radio button for Bounce with phrase and enter the text that the mail bounce message is to contain To utilize a catch all email address select the radio button for Catch to address and enter the appropriate email address Check or uncheck the WWW prefix checkbox to determine whether the given domain will allow the www prefix to be used to access the domain If the box is checked Internet users will be able to access a domain ie domain bogus by utilizing either the domain name itself or the domain with the www prefix If the box is unchecked it will not be accessible with the www prefix ie www domain bogus The UPDATE button is used to submit any and all changes The UP LEVEL button returns you to the Domain List page NOTE Selecting UP LEVEL without selecting UPDATE will cancel all changes NOTE If data is improperly entered i e the wrong format of an email address et cetera an error message appears with a notice of the error Accessing Domain Reports Plesk Server Administrator User Manual Plesk Inc 2001 75 PSA keeps a summary of pertinent data relating to all of your domains You can view this information at any time At the top of the Report page the domain being reported on is listed in boldface The domain report includes the following information e Domain owner client e Domain status e Creation date e Hosting type e FTP Login e FTP Password e Size e Real Si
84. et of rules that describes how a web server communicates with another piece of software on the same machine and how the other piece of software based on the CGI program communicates back to the web server Perl Perl is an interpreted high level programming language Perl is very popular among System Administrators who use is for a vast number of automation tasks Most CGI programs are written in Perl SSL Secure Socket Layer SSL certificates provide additional security for web sessions for e commerce applications and for other private or confidential applications By enabling this option users access your website with the command https MySQL MySQL is a free multi user SQL database When mySQL is selected for a domain it creates a mySQL database with a name and password that matches the FTP username and password for the domain IMPORTANT Changing the FTP password also changes the mySQL password Follow these instructions to manage your virtual host physical hosting account services 1 Click in the FTP password text box and enter or edit a password for security purposes Plesk Server Administrator User Manual Plesk Inc 2001 90 2 Check or uncheck the FrontPage Support check box FrontPage is Microsoft s Web publishing tool It is one of the most commonly used tools for creating a client s Web site FrontPage includes several extensions that provide special functionality If you want to maintain your web
85. fic information and services Skeleton Directory In PSA this term refers to a set of directories and files that get copied into a newly created virtual host directory structure at the time the virtual host is created It may be used to have a set of CGI scripts included with every account created in PSA It is very useful if you are looking to have a more informative customized welcoming index html page and it is also helpful if you have anything else that needs to be included by default within the directories of the virtual host Slackware Slackware Linux is a complete 32 bit multitasking UNIX like system Slackware complies with the published Linux standards such as the Linux File System Standard SMTP SMTP or Simple Mail Transfer Protocol is a standard for transmitting mail messages across different computers on a TCP IP network SMTP can only be used when both the mail sender and receiver are ready If the destination PC is not ready a post office must temporarily store the mail In that case a post office protocol such as IMAP or POP is used to retrieve the mail Solaris Solaris is a Unix based operating system available from Sun Microsystems Inc SST SSI stands for server side include a type of HTML comment that directs the webserver to dynamically generate data for the Web page whenever information is requested SSIs can also be used to execute programs and insert the results therefore they represent a powerful tool
86. for SSL capabilities to the domain Or your client can implement the SSL certificate by self administering his her domain Notes on Certificates e You can acquire SSL certificates from various sources We recommend generating a certificate with the SSLeay utility and submitting it to a certificate authority This can be done using the CSR option within PSA e A default SSL certificate is uploaded automatically for the control panel However this certificate will not be recognized by a browser as one that is signed by a certificate signing authority The default SSL certificate can be replaced by either a self signed certificate or one signed by a recognized certificate signing authority e fusing a SSL certificate issued by a certificate authority other than Thawte or Verisign a rootchain certificate is required to appropriately identify and authenticate the certificate authority that has issued your SSL certificate e Once you have a certificate you can upload it through the Plesk Server Administrator using the instructions which follow in this section To generate a self signed certificate or a certificate signing request follow these steps 1 Access server management functions by clicking on the SERVER button at the top of the PSA interface The Server Management page appears 2 Click the CERTIFICATE button The SSL certificate setup page appears 3 The Certificate Information section lists information needed for a certificate Re
87. for which you wish to define the pointer Then enter the appropriate domain name for this IP to be translated to Select UPDATE to submit your entry 6 You may remove any DNS records by selecting REMOVE beside the record you wish to delete Before anything is processed you will be asked to confirm the deletion DNS Example Setups Example 1 A hosting company we ll use abcde com which is for example purposes only and is not intended to represent any existing companies or domains wishes to setup their PSA enabled server as the primary DNS server for all the domains they create and will run secondary DNS services on an external server the recommended configuration The PSA enabled server has an IP address of TO TO IO and the external name server has an IP address of 10 0 10 2 These addresses will be used for ns abcde com and ns2 abcde com respectively IP address 0 0 10 1 is also the main server IP address that was set up during PSA installation NOTE All name servers need to be properly registered They need to specifically be registered as name servers with Internic Also all domains must be registered with the appropriate name server information The first step in the process is to create the domain abcde com on the server By default when a domain is initially created even before hosting has been configured PSA sets up a DNS record for the domain Although a properly registered domain will resolve at this point the setup d
88. g in the Client Home page appears From here you can e Edit your client record e View a status report e Access and manage your domains e Log out of PSA The domain list on this page displays all domains belonging to you To the left of each domain name are three icons that indicate domain status These icons appear as such OK ON ON The first status icon indicates the system status of the domain OK means that the account is operating within defined disk space and traffic parameters means that the account has exceeded allocated disk space or traffic limitations within that domain Evaluation of disk space and traffic occurs every 24 hours The second icon indicates whether the system administrator has turned the domain on or off ON means that the domain is activated X means that the domain is turned off and presently deactivated or inaccessible Plesk Server Administrator User Manual Plesk Inc 2001 71 The third icon indicates if the client has turned the domain on or off ON means that the domain is activated X means that the domain is turned off and presently deactivated or inaccessible By default the domains in the list are sorted alphabetically by name If you wish to view domain records in a different order click on the Sorted by drop down arrow You can display domains by their creation date domain name problem status admin status or client status Click on your preferred sor
89. h the deleting a domain function Managing Mail The Plesk Server Administrator PSA uses the qmail system Because qmail does not allow the mail server to be accessed remotely the email system is protected against spamming You can create and manage email boxes for individuals within a domain or your client can manage the email accounts via domain self administration As an administrator you can use the domain administration page for several email administration functions e Create edit or delete email boxes e Redirect or forward messages from one email box to another email address e Create edit or delete email groups several individual accounts grouped together under one email address for convenient multi copy messaging e Create edit or delete email autoresponders automatic reply to email sent to the given mail name Mail Names Page When you create email accounts for domain users you are creating POP3 email boxes Mailbox creation is as easy as keying in a name and password Follow these steps to manage mail names 1 Access the domain management function by clicking on the DOMAINS button at the top of the PSA interface The Domain List page appears Plesk Server Administrator User Manual Plesk Inc 2001 48 2 Click the domain name that you need to work with The Domain Administration page appears 3 Click the MAIL button The Mail Names Management page appears From this page users can o View the
90. hasing it the fully functional one domain version is available for free download at www plesk com Plesk Server Administrator User Manual Plesk Inc 2001 11 Help File The Plesk Server Administrator software comes with a comprehensive help file The help file is context sensitive providing step by step assistance and tips relating to the function currently in use To access the help file click the HELP button on any Plesk Server Administrator page Email Access If you have an inquiry or comment that you would like a Plesk Inc staff member to address or if you require additional information about our products please e mail us at one of the following addresses o To purchase software sales plesk com For technical support support plesk com For billing questions accounting plesk com To report software problems bugreport plesk com For general information including customer service inquiries info plesk com Oo 0 O Technical Support Support covers questions and problems directly relating to the Plesk product you purchased It does NOT cover alterations of Plesk products to include functionality and or features not currently supported nor does it cover the transferring of domains and or websites from an existing server Plesk Inc offers various levels of technical support o First 30 Days Free Email Support For the first 30 days following the purchase and installation of your Plesk product you receive email su
91. he Domain Administration page In order to enable and set up a mail group for a given mail name from the Mail Name Properties page follow these steps 1 To enable mail groups for a mail name account click in the checkbox provided next to Mail Groups 2 To create a new mail group after checking the box click ADD 3 The Add Mail Groups box appears NOTE Group members can consist of either external mail addresses those not belonging to this domain or accounts which exist within the domain Plesk Server Administrator User Manual Plesk Inc 2001 51 4 To add an external mail address to a Mail Group fill in the correct address in the enter external recipient mail text box and click ADD 5 To add an existing account from the same domain click on the desired address in the Select registered users list and click ADD 6 The selected addresses will appear in the box to the right of the mail groups checkbox on the Mail Name Properties page 7 To delete one or more group members highlight the selected group member in the box to the left of the mail group check box Click the REMOVE button 8 A warning will appear Click OKAY to confirm that you want to delete the address from the mail group 9 After completing your changes click UPDATE to submit all changes NOTE Once enabled the mail groups icon on the Mail Names page appears in color Managing Mail Autoresponders A mail autoresponder is an automatic re
92. he main server IP address that was set up during PSA installation NOTE All name servers need to be properly registered They need to specifically be registered as name servers with Internic Also all domains must be registered with the appropriate name server information The first step in the process is to create the domain abcde com on the server By default when a domain is initially created even before hosting has been configured PSA sets up a DNS record for the domain Although a properly registered domain will resolve at this point the setup does require some modification The initial assumptions are that the domain is a name based account and that DNS Mail and FTP services are to be handled locally So the resulting DNS settings for a domain named abcde com are as follows DNS zone for domain abcde com UP LEVEL DNS zone status ON OFF Select type of new DNS record A Di D abcde com NS ns abcde com REMOVE abcde com A 10 10 10 1 REMOVE ns abcde com A 10 10 10 1 REMOVE go ftp abcde com CNAME abcde com REMOVE mail abcde com CNAME abcde com REMOVE www abcde com CNAME abcde com REMOVE abcde com MX10 mail abcde com REMOVE 10 10 10 1424 PTR abcde com REMOVE The next step is to create A records for the name server names you will be using Every name server name must have a specific IP Address associated with it Manipulate the DNS records for abcde com to reflect the following Exact
93. her an autoresponder responds to specific text found within either the subject line or body of the incoming email or if it responds to ALL incoming requests To set up the autoresponder to always respond regardless of the contained text click the bottom radio button for always respond Using the Request text input box and radio buttons you can set up the autoresponder to send an auto response when an incoming request contains defined text in its subject line or body Click the in the subject radio button to respond to specific text in the subject of the request or click the in the body radio button to respond to specific text in the body of the request You can enter text to be included in the autoresponder in the Answer text field Click UPDATE to submit Using the ADD and REMOVE buttons you can attach files to be included in the autoresponder These files must be uploaded into the Repository on the Mail Names Properties page Select the uploaded file from the Attach files list and use the ADD button to attach the file to the autoresponder Click REMOVE to remove a file You can specify the frequency at which the autoresponder responds to the same unique address after receiving multiple emails from it By clicking in the appropriate radio button next to Reply To Unique Email Address Plesk Server Administrator User Manual Plesk Inc 2001 81 you can set the autoresponder to always respond to respond once or to respond o
94. icates for a given domain the domain MUST be set up for IP Based hosting e You can acquire SSL certificates from various sources We recommend generating a certificate with the SSLeay utility and submitting it to a certificate authority This can be done using the CSR option within PSA Plesk Server Administrator User Manual Plesk Inc 2001 67 When an IP based hosting account is created with SSL support a default SSL certificate is uploaded automatically However this certificate will not be recognized by a browser as one that is signed by a certificate signing authority The default SSL certificate can be replaced by either a self signed certificate or one signed by a recognized certificate signing authority To generate a self signed certificate or a certificate signing request follow these steps 1 2 10 11 Access the domain management function by clicking on the DOMAINS button at the top of the PSA interface The Domain List page appears Click the domain name that you want to work with The Domain Administration page appears If you have established an IP based hosting account the CERTIFICATE button will be enabled Click the CERTIFICATE button The SSL certificate setup page appears The Certificate Information section lists information needed for a certificate signing request or a self signed certificate The Bits selection allows you to choose the level of encryption of your SSL certificate Selec
95. ich to associate the domain name Then select UPDATE to submit your entry For an NS record you will need to enter the domain name for which you wish to create the NS record If you are defining an NS record for your main domain then you will leave this field blank Then enter in the appropriate name server in the field provided You will need to enter in the complete name i e ns1 mynameserver com Then select UPDATE to submit your entry For a MX record you will need to enter the domain for which you are creating the MX record For the main domain you would simply leave this field blank You will then need to enter your mail exchanger this is the Plesk Server Administrator User Manual Plesk Inc 2001 56 name of the mail server If you are running a remote mail server named mail myhostname com then you would simply enter mail myhostname com into the field provided You will then need to set the priority for the mail exchanger Select the priority 10 being the highest and 40 being the lowest from the drop down list Select UPDATE to submit your entry o Fora CNAME record you will need to first enter the alias domain name for which you wish to create the CNAME record You then need to enter the domain name within which you want the alias to reside Any domain name can be entered It does not need to reside on the same server Select UPDATE to submit your entry o Fora PTR record you will first enter the IP address
96. ied that the information is complete and correct click UPDATE PSA informs you if any required entries are missing If data is missing then return to the domain record and complete the necessary fields Click the UPDATE button to save the revised information NOTE You can leave the new domain function at any time without saving your work Click UP LEVEL to return to the main page and to delete all data entered in this new domain record Editing a Domain Occasionally you may need to change the information in a domain s record This may occur if the company has changed its name address phone numbers et cetera Since the information in a domain record is actually the data from the owning client s record you edit domain record data by editing the client record Access the client list by clicking the CLIENTS button at the top of the PSA interface Click on the name of the client who owns the domain you wish to edit The client summary page appears listing the domains that the client owns To update the client data click EDIT PSA displays the full client data page Click in any text box to edit the information When you are done click UPDATE to save the revised information The changes take place immediately Plesk Server Administrator User Manual Plesk Inc 2001 43 NOTE At any time you can exit the client editing function without saving your changes Click UP LEVEL to discard changes made to the record and to rev
97. ient can use you must access the Preferences page from the Domain Administration page In order to enable and set a redirect for a given mail name from the Mail Name Properties page follow these steps 1 To enable redirects for the account click in the checkbox provided next to Redirects 2 In the text box to the right enter the appropriate address that you wish mail for this mail name to be forwarded to 3 To change the redirect address for a given mail name click on the existing entry in the Redirects box and edit it to the new address 4 Click UPDATE to execute the changes NOTE Once enabled the Redirects icon on the Mail Names page appears in color Managing Mail Groups A mail group is a list of several email accounts that are grouped together under one email address This feature enables convenient multi copy messaging For example if you want to send the same message to five people in the programming department you can create a Programming email group that includes the individual email addresses for all five staff members When someone sends a message to mail group Programming he she only types and sends one message but copies of the message go to all five individuals The sender does not need to know the addresses for all five individuals just the group name Essentially mail groups help save time and effort NOTE To limit the number of mail groups a client can use you must access the Preferences page from t
98. igator browser It is a free software package which is recognized as one of the leading standards in Internet security SSLeay uses asymmetric cryptography based on a Public Key Infrastructure model of an SSL certificate and private key pair Tl T1 is a network communications line or cable that transmits data at a very high rate of speed Tarball Tar is a Unix command meaning Tape Archive and originally referring to a backup that could be retrieved from a tape drive that creates one archive file from several different files Tar files are not compressed but they are collected in one large file for convenient downloading or transferring Tarball is a slang term for the files that are stuck together in a ball of tar by the tar command TCP TCP stands for Transmission Control Protocol and is the primary data transport protocol on the Internet TCP transmissions are fast reliable and full duplexed Plesk Server Administrator User Manual Plesk Inc 2001 114 TCP IP Transmission Control Protocol Internet Protocol commonly known as TCP IP is a data transmission protocol that was developed by ARPA the Advanced Research Projects Agency ARPA is the founding organization of the Internet Telnet Telnet is a method of accessing another remote computer You can only access the other computer if you have permission to do so Telnet differs from other protocols that simply request information from a host computer bec
99. ile must be in txt format Plesk Server Administrator User Manual Plesk Inc 2001 68 Gi Then click SEND FILE to copy the certificate to the server Or if you want to type in the text of the certificate without downloading a specific file click in the text box and enter and paste the certificate information Click SEND TEXT to implement the text on the server Ensure that the private key text block is included along with the SSL certificate text block when using the SEND FILE or SEND TEXT options When you download the certificate to the server PSA checks for errors If an error is detected PSA restores the old version of the SSL certificate and PSA warns you to update the certificate At this point you can try again to enter text or to download the certificate file When you are satisfied that the SSL certificate is correctly implemented click UP LEVEL to return to the Domain Administration page If you are using a certificate that has been signed by an authority other than Thawte or Verisign then it is likely that this will require the use of a rootchain or CA certificate To install a rootchain certificate for the domain 1 2 Access the domain management function by clicking on the DOMAINS button at the top of the PSA interface The Domain List page appears Click the domain name that you want to work with The Domain Administration page appears If you have established an IP based hosting account th
100. iles highlight the desired file s and click the REMOVE button A warning will appear prior to deleting the selected file s To add a new mail autoresponder click the ADD button 6 A pop up screen prompts you to enter a name for the autoresponder Enter the desired identification name and click OK to submit 7 The Edit Mail Autoresponder page appears SH Plesk Server Administrator User Manual Plesk Inc 2001 52 e The selected autoresponder name is listed for the given mail name account You can click in the text box where the autoresponder name is listed and edit the name Click UPDATE to submit e The ON OFF status for the autoresponder is shown ON indicates that the autoresponder is on X indicates that the autoresponder is off You can adjust this setting by clicking the ON OFF button This status icon also appears on the autoresponders list on the Mail Names Properties page e Beneath the Request text input box you can determine whether an autoresponder responds to specific text found within either the subject line or body of the incoming email or if it responds to ALL incoming requests e To set up the autoresponder to always respond regardless of the contained text click the bottom radio button for always respond e Using the Request text input box and radio buttons you can set up the autoresponder to send an auto response when an incoming request contains defined text in its subject line or body e
101. in before PSA was installed HTML documents log files outstanding email and mySQL databases will all be deleted 2 2 6 Installing the Key License To activate PSA for the purchased number of domains you must install the key license that is sent to you in an email Key installation instructions are as follows 1 Transfer the key file to the server 2 Change to super user with the su command Plesk Server Administrator User Manual Plesk Inc 2001 18 3 Access the directory where you transferred the key file 4 Execute the key file shell script plesk_key sh sh plesk_key sh 5 The script will automatically restart the Plesk server with the new key Plesk Server Administrator User Manual Plesk Inc 2001 19 2 3 Logging Into and Off the Server Administrator 2 3 1 Accessing your Control Panel For security purposes Plesk Server Administrator PSA uses SSL so both clients and administrators need to access the control panel through their browser using HTTPS secure protocol To bring up the control panel for PSA 1 3 follow these steps 1 Open your web browser 2 Administrators and Clients each access the control panel from different urls o Administrators HTTPS PrimaryIP 8443 Primary IP refers to the primary IP address of your server any IP address on your server will work o Clients HTTPS ClientDomain com 8443 ClientDomain com refers to any active domain tha
102. in on or off OK means that the domain is activated X means that the domain is turned off and presently inaccessible To turn a domain ON OFF follow these steps 1 Access the Domains function by clicking the DOMAINS button Click on the domain name that you wish to change The Domain Administration page appears 3 Click ON OFF button to change the domain s status 4 PSA asks you to confirm that you want to change the status of the domain Click OK to change the status or Cancel to keep the current client status NOTE If you are an administrator deactivating a domain you should inform the client as to why the domain s status has changed Domain Preferences This page allows the administrator to set domain level limitations for the maximum number of POP3 mailboxes redirects mail groups autoresponders and web users It provides fields which allow the administrator to set client permissions for management of log rotation schedules and DNS zone settings for the domain This screen also allows the set up of a mail bounce message or a catch all email address for invalid user names These items are used to handle mail received by this domain for mail accounts preferences not created within the domain Lastly if a user wishes to change the status of the www prefix requirement for the domain that would be changeable on this page To adjust the domain preference settings follow these steps 1 Access the domain management f
103. inistration page appears Click the DIRECTORIES button The Protected Directory List page appears Click on any directory from the list that you wish to change You will be taken to the Protected Directory Control page From here you can edit the directory by following the same steps outlined above in the Creating Protected Directories section 7 Click UP LEVEL to return to the Protected Directory List page Sy Oe NOTE Deleting a protected directory in PSA does not delete the directory off the server It simply takes the protected status off the directory Meaning that the directory and its contents will now be reachable via the Internet without the need for login and password Certificates PSA enables you to upload a Secure Socket Layer SSL Certificate generate a Certificate Signing Request CSR and or generate a Self signed Certificate Each certificate represents a set of rules used when exchanging encrypted information between two computers Certificates establish secure communications this is especially important when handling e commerce transactions and other private transmittals Only authorized users can access and read an encrypted data stream If your client intends to implement SSL support for a virtual host domain you can grant permission for SSL capabilities to the domain Or your client can implement the SSL certificate by self administering his her domain Notes on Certificates e In order to use SSL certif
104. is very popular among System Administrators who use it for a vast number of automation tasks Many CGI programs are written in Perl If your client wants to support Perl make sure a check mark appears in the Perl box 15 TAB to the SSL Support check box SSL certificates provide additional security for Web sessions SSL certificates are often used for e commerce applications and other private or confidential applications Enabling SSL creates an httpsdocs directory in the FTP account and provides https protocol as a result users access the domain with the command https newdomain com If you want to grant permission to your client to implement an SSL certificate make sure a check mark appears in the SSL box 16 TAB to the MySQL Support check box MySQL is a free easy to use multi user SQL database server in a standard client server environment If your client needs MySQL support make sure a check mark appears in the MySQL check box PSA creates a database named after the FTP user in the MySQL server and enters a record for the user including the FTP name and password into the database 17 When you are satisfied that you have fully defined the hosting services for this domain click UPDATE to return to the Domain Administration page NOTE If you want a different hosting type other than physical hosting then click BACK to return to the hosting type page NOTE If you do not want to save these physical hosting parameters click UP L
105. king on the NEW CLIENT button and entering the client information Click on any client name in the client list and you access the Client Home page where you can perform a number of client management functions Client List Each client entry lists the client s status creation date and name The client s status is represented by two icons to the left of the client s name OK ON The first status icon indicates the system status of the client OK means that the client s account is operating within defined disk space and traffic parameters means that the client has exceeded allocated disk space or traffic limitations in at least one of the client s domains The PSA system evaluates disk space and traffic every 24 hours The second icon indicates if the system administrator has activated this client ON means that the client is activated X means that this client is presently deactivated or turned off If the client is turned off Plesk Server Administrator User Manual Plesk Inc 2001 33 all of the client s domains are deactivated and inaccessible By default the client list is sorted alphabetically by name If you wish to view client records in a different order click on the SORTED BY drop down arrow and select your preferred order e Creation Date e Creation Date reverse e Client Name e Client Name reverse e Problem e Problem reverse e Status e Status reverse Click on your preferr
106. l address By creating an email redirect or alias messages are sent to a different email box without the sender needing to know the new address Email can be redirected to an address outside the domain Use this feature to e Temporarily forward mail when someone is unavailable to receive it e Send mail to a new mail box if a mail box user is leaving the organization e Forward mail to a new account which will eventually replace an old mail box e g someone is changing their mailbox name but hasn t had time to inform all correspondents of the change yet NOTE The administrator has the ability to limit the number of mail redirects that the client can create for a given domain In order to create enable a mail redirect for a given mail name from the Mail Name Properties page follow these steps 1 Click in the check box provided next to Redirects In the text field to the right enter the appropriate address to which to forward mail sent to this mail name 3 To change the redirect address for a given mail name click on the existing entry in the Redirects box and change it to the new address 4 Click the UPDATE button to enter these changes NOTE Once enabled the redirects icon on the Mail Names page appears in color Manage Mail Groups A mail group is a list of several email accounts that are grouped together under one email address for convenient multi copy messaging For example if you want to send the same message to 5 peopl
107. l resolve regardless of this NS entry however it is recommended to minimize confusion for the clients that this NS record be changed by the administrator to reflect the appropriate primary name server Also the A record that is created for ns plesk com can be removed once you have created the proper association of the domain to its true primary name server NOTE By default PSA does not create a secondary name server association for the domain It is the administrator s responsibility of the to set up the appropriate secondary name server for the domain The administrator performs this task regardless whether this is to be handled external to the server or local to the server Once the administrator knows the name of the secondary name server he she should add an NS record within the domain associating the domain with the secondary name server e The A record for plesk com reflects either the IP address of the main server for name based hosting accounts or the IP address given to that domain for accounts configured as IP based hosting accounts For domains using the DNS services locally on the server there must be an A record associating the domain with an IP address registered to the server NOTE When a domain is originally created DNS records are defined and can be customized for the domain even prior to the configuration of hosting for the domain As a default the DNS records for a new domain are configured as a name based hosting
108. lectively retrieve mail messages with IMAP Compare IMAP to the POP and SMTP mail protocols Include Directive Directive within Apache which allows the inclusion of customizations to the Apache configuration file utilizing files external to the configuration file INETD Inetd or the Internet Services Daemon is a program that runs when your server is booted and reads a configuration file inetd conf to identify Internet services that it monitors Inetd replaces the need for several different daemons running at the same time reducing the system load Internet Super Server Internet Super Server is a system available from Berkeley Software Design Inc which includes the BSD OS operating system IP Address An IP address Internet Protocol address is an internal number that identifies a host on the Internet or a network IP numbers are invisible to end users replaced in your user interface by the more familiar domain names and URLs Linux Linux is a free operating system originally created by Linus Torvalds of Finland Linux is based on the Unix operating system and includes features such as true multitasking memory management virtual memory demand loading networking and shared libraries Linux runs in protected mode and supports both 32 bit and 64 bit multitasking Developed under the GNU General Public License Linux is available free to everyone Mail Autoresponder Mail autoresponders are automatic replies to email sent to a
109. may not recognize manual changes Creating a Protected Directory Follow these steps to create secure directories for the domain Plesk Server Administrator User Manual Plesk Inc 2001 65 1 Access the domain management function by clicking on the DOMAINS button at the top of the PSA interface The Domain List page appears 2 Click the domain name that you want to work with The Domain Administration page appears 3 Click the DIRECTORIES button The Protected Directory List page appears The top of the page states how many protected directories there are for a given domain 4 To create a new protected directory click in the Create new protected directory text box and then enter a new directory name 5 Click the ADD button 6 This takes you to the Protected Directory Control page The name of the new directory and the domain in which it has been created are listed at the top of the page 7 For Directory Location you can choose either a non SSL or SSL secure directory To choose a non SSL directory click in the radio button next to Non SSL To choose SSL security for the directory click in the radio button next to SSL 8 Ifthe directory has SSL enabled it will appear in the Protected Directory list with a gray Lock icon beside it If the directory is non SSL a gold Unlocked icon will appear next to the directory name in the directory list 9 Click in the Header Text text box When a user tries to access the
110. ming an upgrade of the entire PSA system see Include Directive for Sections 1 and 2 description below The third section of the httpsd conf file the Virtual Hosts section is dynamically created with the addition of each virtual host You can also use Include files within each individual virtual host for vhost specific modifications to Apache that will not be overwritten with the addition of new vhosts see the Include Directive for Virtual Hosts below File Descriptor Settings Limitations The PSA installation of Apache comes with the following default settings HARD_SERVER_LIMIT 2048 FD_SETSIZE 16384 Plesk Server Administrator User Manual Plesk Inc 2001 98 FD_SETSIZE equates to the actual Kernel limit on the number of file handles that a program can have open at one time HARD_SERVER_LIMIT equates to the Apache limit on the number of file handles that can be open at any given time These settings are not changeable If a change is needed to these settings this would require the recompilation of Apache which must be performed by Plesk Inc Support Staff only Charges of 150 hr would apply Because of the inherent problems that can occur when performing this operation Plesk Inc will not be able to offer support to customers who attempt this on their own Also within the configuration file you will find a setting for the MaxClients directive which is set depending on the processor being used on the system
111. multiple addresses 5 To remove one or more IP Aliases from the network interface first select the necessary Interface and then select the IP Alias from the list you want to delete Click REMOVE A warning message appears Click OKAY to delete the IP address 7 Click UP LEVEL to return to the Server Management page NOTE You cannot add random IP addresses they must be assigned Setting System Time As the administrator you are able to manage your server date and time through the interface From the System Time page you can review and edit the time and date manually You can also synchronize your server time with the Network Time Protocol NTP server To set the system time follow these steps 1 Access server management functions by clicking on the SERVER button at the top of the PSA interface The Server Management page appears 2 To manually set the System Date and Time in the area beneath System Date and Time click in any of the given fields i e Year Month Day Hour Minute Seconds and adjust the information as needed 3 Click the SET button to submit your settings and update the system time Plesk Server Administrator User Manual Plesk Inc 2001 24 4 To synchronize your server time with that of a server running the Network Time Protocol click in the checkbox next to Synchronize system time Once there is a check in this box this function will be enabled Enter a valid IP address and click
112. n Name field also has a prompt for the WWW tag The WWW checkbox when checked indicates that the WWW prefix can be used when addressing the domain as well as the domain name by itself If the box is unchecked then the domain can only be referenced by its name without the WWW prefix Plesk Server Administrator User Manual Plesk Inc 2001 42 o Contact Name This is the name that appears in the Clients list Enter the client who owns this domain The Contact Name must be unique in the system o Plesk login name Enter a Plesk login name for the client to grant that client access to PSA for independent account administration The login name must be unique in the system o Plesk password You must assign a password to a client for security purposes Apart from the domain name all the other fields in the domain record are actually data fields from the client s record So when you complete all these fields when creating a new domain record you are actually creating a client record as well If you are creating a domain for a client who already exists in the system instead of entering in each field click the drop down arrow in the Choose Existing Client list Click on the client name to select it Plesk enters the client name in the Contact Name field and adds the information from the client record to this domain record You can edit data in any text box by clicking and editing a specific word or phrase When you are satisf
113. n name that you need to work with from the list provided The Domain Administration page appears Click the DNS button to access the DNS Settings page Click on the DNS button to access the DNS Settings page 10 The DNS Zone Status icon indicates whether a DNS is turned on or off o By default DNS is turned on for every domain o If you wish to turn DNS off for the domain select ON OFF o Turning the DNS zone off will refresh the page so that only a list of nameservers remains o You can perform a test on these name servers by selecting any of them Selecting any name server will perform an NSLookup to check for the DNS records for your specific domain on that specific name server NSLookup is used to verify the A record for the domain the CNAME record for www and the MX record to ensure that these basic records are resolved properly on the remote name server The results are interpreted and presented through the user interface o You should note when turning DNS off that PSA keeps an association of the domain to its name server s o If you are running remote DNS and therefore want to turn DNS off for the domain you should first create the appropriate NS entries for the domain These new NS entries associate the domain with the appropriate name Plesk Server Administrator User Manual Plesk Inc 2001 84 server s and remove the default NS entry At that point turn DNS off You see that the name server s for the
114. nc 2001 6 1 2 About The Plesk Server Administrator The flagship product of Plesk is the Plesk Server Administrator or PSA This server management software makes use of a graphical user interface GUI which allows users to perform a wide array of administrative tasks simply and easily With PSA a user does not require advanced knowledge of Linux or hours of work to create domains add e mail accounts or check site statistics Instead PSA makes server management accessible and easy for the average computer user This manual deals with PSA 1 3 1 1 2 1 Who Should use the Plesk Server Administrator The Plesk Server Administrator PSA is designed to be used both by experienced administrators and users with little or no server administration or programming experience Typical users and customers include e Web Hosting Companies PSA can dramatically reduce a Web hosting company or an ISP s support workload Customers or clients no longer need to call their support staff to perform various routine or complicated tasks PSA makes those tasks accessible to the customers enabling them to support themselves Clients are empowered by PSA to manage their own accounts allowing the hosting companies to focus on more complex issues Because the Plesk database is structured around a customer not a domain PSA lets a hosting company run its reseller programs immediately after installing the software PSA increases customer satisfaction and re
115. nce per a specified number of days If the days value is defined as 0 then the autoresponder will respond each time a request is received e You can define the number of unique addresses that the autoresponder will remember Enter the desired number in the Store up to field e This memory enables the system to implement the answer frequency and respond once functionality In the event of extremely high mail volume to protect server performance you can limit the address memory of the system database e To specify an email address to which incoming requests are forwarded enter the new email in the Forward request to e mail field Email requests meeting the properties established on this page will be forwarded to this alternate email address e Click the UPDATE button to submit all changes Customize DNS Settings Through PSA a user can customize DNS settings for each domain created The Plesk administrator can also enable the client to customize his her own DNS settings however it is very important that the client possesses a strong understanding of DNS prior to making any modifications to the DNS settings NOTE Improper set up of DNS results in improper functioning of your web mail and ftp services DNS Settings Page There are five types of accessible DNS records A Address This record is used to translate host names to IP addresses CNAME Canonical Name Used to create additional host names or aliases for hosts in a d
116. nction you are reviewing Also be sure to notice the red asterisk which indicates a Required Field on certain screens An error or warning message will appear if you do not properly enter information in any required field 1 3 2 Other Forms of Help There are several ways to obtain answers for any questions you might have or problems you might encounter e Website You can read more about Plesk Inc and our products at www plesk com The website contains information about the company details on purchasing Plesk Server Administrator information on downloading software FAQs about Plesk and its products and information on hosting partners reseller arrangements and contacts NOTE We strongly encourage you to consult the FAQ section of our website when encountering problems or questions concerning PSA Our Technical Support staff continuously updates this section to reflect and address common problems and important issues reported to us by our users e Online Software Demos If you would like to demo or use the Plesk Server Administrator before you actually install it there are two demos available at www plesk com The interactive demo allows you to perform and try out all of the various features of PSA online giving you hands on experience with every function The Flash Demo is a short 5 6 minute presentation showcasing PSA s different features allowing you to see PSA in action NOTE If you d like to install and try out PSA before purc
117. nstallation process Because of this you cannot create a password rather you can only change it 3 2 Managing Clients As an administrator using the Plesk Server Administrator PSA software you can perform a variety of server management tasks in a few clicks When you are logged on as an administrator click the CLIENT button located at the top of the screen to access client management This will take you to the Client List page from which you can perform the following client management functions e Client List Page o Client List o Creating a Client e Client Home Page Plesk Server Administrator User Manual Plesk Inc 2001 32 Activating or Deactivating a Client Editing a Client Record Deleting a Client Reporting on a Client s Status Create a New Domain Oo oo 0 3 2 1 Client List Page When you log on as an administrator you access the Clients List page This page lists all of your clients currently registered in the PSA system as well as their status NOTE when you first log on to PSA this page will be blank until you the admin create clients As an administrator you can also access this page from anywhere in the PSA system by clicking the CLIENTS button From this page you can access all the administrative functions that enable you to manage your server and to create domains and clients By clicking on the SORT BY button you can choose how clients are sorted You can create a new client by clic
118. o email this status report enter an email address in the text box and click SEND AS E MAIL 5 Click UPLEVEL to return to the Client Home page Er Se Plesk Server Administrator User Manual Plesk Inc 2001 72 4 3 Domain Administration Page A domain is a virtual address on the Internet for any organization or entity To an Internet user a domain appears as space on one server regardless of its implementation Domains are identified by their familiar Internet URL uniform resource locator addresses Syntactically a domain name is a string of names or words separated by periods For example www plesk com is the name of the domain where Plesk s information resides on its servers A domain belongs to a client For example John Smith may be a programmer whose domain is aceprogrammer com In the same respect the ABCDE Inc company may own a domain by the name of abcde com The Plesk system administrator at your Internet service provider s organization must create your domain However you can remotely administer your domain once the account is established NOTE You must register your domain and Internet address before creating it in the Plesk Server Administrator Use any Internet registration service to do this From the Domain Administration page you can manage several aspects of your domain including e Turn the domain ON OFF e Report on domain activity e Manage mail functions e Manage DNS settings e Change
119. o web users with identical names on the same server New web users can access the directory using FTP software by entering the domain name under which the web user account was created and using the appropriate web user name and password Your administrator CAN limit the number of web users you can create You will receive a warning if you try to exceed this number and will not be able to do so Directories This feature is active if virtual hosting physical hosting account has been configured for your domain It creates secure directories in your virtual domain in which to place documents Secure directories are recommended to ensure security of confidential and private information Follow these steps to create a secure directory for your domain Creating a Protected Directory Follow these steps to create secure directories for the domain R 2 n From the Client Home page click the domain name that you want to work with from the list provided The Domain Administration page appears Click the DIRECTORIES button The Protected Directory List page appears The top of the page states how many protected directories there are for a given domain To create a new protected directory click in the Create new protected directory text box and then enter a new directory name Click the ADD button This takes you to the Protected Directory Control page The name of the new directory and the domain in which it has been created are listed
120. ode is executed on a server unlike a language such as JavaScript that is executed on the client system For more information visit http www php3 org POP3 POP3 or Post Office Protocol Version 3 is a method used to receive electronic mail across the Internet accommodating different mail software packages and systems POP3 receives and holds all your e mail on a server You can then download all your messages when you connect to the mail server you cannot selectively retrieve messages Compare POP to the IMAP mail protocol Popper Popper is an implementation of the Post Office Protocol server running under Unix Popper manages e mail transmissions for Macintosh and MS DOS computers Protected Directory A directory is an organized collection of files and subdirectory folders on a computer A protected directory is one that cannot be accessed by all public users you must have access privileges to read information in a protected directory Qmail Qmail is a secure and highly reliable e mail message handling system It replaces the sendmail daemon on Unix and Linux systems Qmail is fast and uses little memory Users can create their own mail lists and system administration is minimal Qmail uses the Simple Mail Transfer Protocol SMTP for message exchange with other systems Reboot Rebooting simply means restarting a computer You should not reboot a server that has users accessing it until you have informed the users that the server
121. oes require some modification The initial assumptions are that the domain is a name based account and that DNS Mail and FTP services are to be handled locally So the resulting DNS settings for a domain named abcde com are as follows Plesk Server Administrator User Manual Plesk Inc 2001 57 DNS zone for domain abcde com DNS zone status Select type of new DNS record A D abcde com NS ns abcde com abcde com A 10 10 10 1 ns abcde com A 10 10 10 1 ftp abcde com CNAME abcde com mail abcde com CNAME abcde com www abcde com CNAME abcde com abcde com Mx 10 mail abcde com 10 10 10 1 24 PTR abcde com UP LEVEL ON OFF ADD REMOVE REMOVE REMOVE REMOVE REMOVE REMOVE REMOVE REMOVE The next step is to create A records for the name server names you will be using Every name server name must have a specific IP Address associated with it Manipulate the DNS records for abcde com to reflect the following Exact instructions for adding and removing DNS records are described earlier in the section or can be found by selecting HELP within PSA DNS zone for domain abcde com DNS zone status Select type of new DNS record D D abcde com NS ns1 abcde com abcde com NS ns2 abcde com abcde com A 10 10 10 1 ns1 abcde com A 10 10 10 1 ns2 abcde com A 10 10 10 2 ftp abcde com CNAME abcde com mail abcde com CNAME abcde com www abcd
122. omain NS Name Server Defines an association between a given domain name and the name servers that store information for that domain One domain can be associated with any number of name servers MX Mail Exchange Defines the location of where mail should be delivered for the domain PTR Pointer Defines the IP address and host name of individual hosts in the domain Translates IP addresses into host names When you first enter this screen you see the DNS status for the domain as well as the default DNS settings created for the given domain By default PSA assumes the primary Plesk Server Administrator User Manual Plesk Inc 2001 82 DNS runs locally on the server therefore the initial DNS zone status is ON PSA creates default entries for NS A CNAME MX and PTR records DNS Definitions We start this section by defining the default PSA setup Then we discuss two specific examples of how a company might set DNS definitions on its server You can view these examples here e For the NS record of plesk com PSA creates an association of the domain with a name server ns plesk com It also creates an A record for ns plesk com associating that name server with the main server IP Address It is important to note that this entry is created simply as a default since there is no way for PSA to know the name of the true primary name server to be used for the domains residing on the server Names properly registered wil
123. ons Each domain entry lists the domain s status creation date and name The domain status consists of three icons OK ON ON The first status icon indicates the system status of the domain OK means that the account is operating within defined disk space and traffic parameters means that the account has exceeded allocated disk space or traffic limitations within that domain The PSA system evaluates disk space and traffic every 24 hours The second icon indicates whether the system administrator has turned a domain on or off ON means that the domain is activated X means that the domain is presently deactivated or turned off The domain is inaccessible The third icon indicates if the client has turned the domain on or off Plesk Server Administrator User Manual Plesk Inc 2001 41 ON means that the domain is activated X means that the domain is turned off and presently inaccessible The domain list is sorted alphabetically by name If the list is long and you wish to view domain records in a different order click on the Sorted by drop down arrow You can display domains by the date they were created by their current status i e active domains first or by name Click on your preferred sorting choice to refresh and reorganize the client list Creating a Domain If you are in a hurry you can create a domain by simply entering the domain name in a new client record that is when you ar
124. or physical hosting the most common type of hosting service It is helpful to use the TAB key to move between fields when configuring your account 1 2 You access this page from the Hosting Type page when you select Physical Hosting Use this page to set up or modify a physical hosting account You can create two different types of virtual hosts name based or IP based The Plesk Server Administrator PSA defaults to the most commonly used type Plesk Server Administrator User Manual Plesk Inc 2001 61 Nn 10 11 name based If you want to change the host type click the IP based choice Then enter a valid Internet address in the IP address text boxes NOTE You can create additional IP addresses using PSA s IP Aliasing feature found within the SERVER section You must set an FTP login name and password FTP allows end users to upload and download files from the Internet site to remote PCs If you want to provide FTP services click in the FTP login box Then enter or edit a login name to be used for accessing FTP file transfer services on the domain TAB to the FTP password text box and enter or edit a password for security Tab to the disk space text box and enter or edit the number of megabytes you are providing on the server for this domain s hosting services If the disk space limitation is exceeded the domain s status will change to TAB to the traffic limit text box and enter or e
125. ord A D abcde com NS ns1 anameserver com REMOVE gt D o abcde com NS ns2 anameserver com REMOVE abcde com A 10 10 10 1 REMOVE ftp abcde com CNAME abcde com REMOVE mail abcde com CNAME abcde com REMOVE www abcde com CNAME abcde com REMOVE abcde com Mx 10 mail abcde com REMOVE 10 10 10 1424 PTR abcde com REMOVE Then select the ON OFF button PSA will remove the DNS records however you will still see the records that you had entered as the NS records for the domains The result would be as follows oe Plesk Server Administrator User Manual Plesk Inc 2001 Nameservers for domain abcde com UP LEVEL x DNS zone status ON OFF Add nameserver DD ns1 anameserver com REMOVE ns2 anameserver com REMOVE You can then perform a test on these name servers by selecting either of them Selecting either name server will perform an NSLookup to check for the DNS records for your specific domain on that name server If there are any errors PSA will report them to you Changing Hosting Settings You may have hosting privileges established in your domain so that you can provide various Internet services e g software applications a forwarding address and FTP transfers PSA allows three different types of hosting services e Physical Hosting This is the most common type of hosting service creating a virtual host disk space on the local server for the client The
126. orporated in September 1999 in Northern Virginia The company produces software applications that exploit the power of the World Wide Web as a common user interface Plesk seeks to develop server management applications that are easy to use require minimal training and offer maximum value The target audience of the company includes Web hosting companies Internet service providers ISPs server hardware manufacturers application service providers ASPs small to mid sized businesses and individual site owners In November 1999 Plesk released the Plesk Server Administrator or PSA in beta PSA is a software tool designed to make server management faster easier and more accessible to both administrators and end users PSA allows users to perform administrative functions through an easy to use GUI which makes it possible for even non technical individuals to administer sites Functions such as creating domains managing email accounts and obtaining SSL certificates can all be performed through the PSA interface This manual is to be used with Plesk Server Administrator and is updated in accordance with the release of Version 1 3 1 To find out more about Plesk such as product information partnership opportunities and contact information please visit www plesk com Plesk Inc is located in Chantilly Virginia just outside of Washington D C Plesk also has an office in Novosibirsk Russia Plesk Server Administrator User Manual Plesk I
127. osting Configuration sseesseeeeeseeseeseesreeressersrerreesrtsrrseresresererresressessees 90 Forwarding ConfioutatiON nss recensie ni ien a a a a i i 91 Web eeneg 92 Dirett EE 93 Creating a Protected ER enee EEGEN 93 Changing a Protected Directory E 94 Certificate Generating and EE eege eege 95 5 APPENDICES 98 Plesk Server Administrator User Manual Plesk Inc 2001 4 5 1 APPENDIX T APACHE NOTES siccsscossocsaiedscsnssiacosascnseossassdnssceonesdsscnseesateosrasausess 98 5 1 1 HTTPSD CONF THE APACHE CONFIGURATION FILE cceseececceceececeesesceceeeees 98 5 1 2 INCLUDE DIRECTIVES FOR SECTIONS AND 99 5 1 3 INCLUDE DIRECTIVE WITHIN THE VIRTUAL Host 100 5 1 4 SKELETON DmgpcCrOoRs E AASA AE K KENAS EEAS AREIS TAA REAREA EA 100 5 2 APPENDIX II SAMPLE DOMAIN SETUP ccccscssssssssssssssssssssssssssssssees 101 5 3 APPENDIX HI SERVER RECONFIGURATION UTILITY 006 104 5 4 APPENDIX IV GLOSSARY OF TERMINOLOGY ccccscssssssssssssvsseees 107 5 5 APPENDIX V COPYRIGHTS TRADEMARKS AND REGISTERED TRADEMARKS tcssesiscsissscicescsscscesssscdsecetsscoedessssoesssssseessesssdocdaddsdeechsdsteotetssseosssddseosedecses 116 Plesk Server Administrator User Manual Plesk Inc 2001 5 1 BEFORE YOU GET STARTED 1 1 About Plesk Inc Founded by a team of Internet entrepreneurs UUNET veterans and Cisco Systems Inc professionals Plesk Inc was inc
128. ostname and domain name Then choose one of the available IP addresses to use as the IP for name based hosting The full Reconfigurator work example is here user host usr local plesk reconfigurator sh This script will reconfigure Plesk software on your system usr local plesk directory will be used as a root for this product Do you want to continue N y lt ENTER gt So it s time to reconfigure plesk All files will be extracted into usr local plesk directory This operation takes some time please wait gt Extracting configuration into usr local plesk directory Plesk Server Administrator User Manual Plesk Inc 2001 104 It s necessary to know e mail address of Plesk administrator Please don t use mail address of the root on this system this is one restriction of Qmail system Enter Plesk administrator e mail address user plesk com gt Accepting Plesk admin e mail as user plesk com Guessing that hostname of this machine is user plesk com Is this correct Y N lt ENTER gt Enter hostname user gt Accepting hostname of this machine as user Guessing that domain name of this machine is nsk bsgdesign com Is this correct Y N lt ENTER gt Enter domain name plesk com gt Accepting name of the domain as plesk com gt Accepting full name of this machine as user plesk com gt Installing MySQL Server Trying
129. ou can create and manage clients domains A domain is a virtual address on the Internet for any organization or entity Technically a domain is defined as Plesk Server Administrator User Manual Plesk Inc 2001 40 a group of networked computers servers that represent an organization and provide network services however several domains could reside on one server in dedicated space provided by a Web hosting service To the Internet user a domain appears as space on one server regardless of its implementation Domains are identified by their familiar Internet URL uniform resource locator addresses Syntactically a domain name is a string of names or words separated by periods For example www plesk com is the name of the domain where Plesk s information resides on its servers A domain must belong to one client For example John Smith may be a programmer whose domain is aceprogrammer com the ABCDE Inc company may own a domain by the name of abcde com All domains must be assigned to clients NOTE You must officially register a domain and Internet address before you create it in the PSA Use any of the Internet registration services to do this You can create a domain in two different ways e Use the CLIENTS function When you create a client you can at the same time add a domain name to the record e Use the DOMAINS function When you create a domain you can create its client at the same time Domain Status Ic
130. ows your PC to talk with other computers on the network GNU General Public License The GNU General Public License from the Free Software Foundation Inc is a license that guarantees complete freedom to users for sharing and changing freeware software Host In a network a host is usually a computer that stores software applications and data that may be accessed or retrieved by other users But a host can be any addressable device on the network not just a computer The host provides services to other computers or users An Internet Service Provider may also be referred to as a Web hosting company HTML HTML or HyperText Markup Language is a standardized language for presenting information graphics and multimedia on the World Wide Web HTML consists of hundreds of codes tags and symbols that define the type of information and how it Plesk Server Administrator User Manual Plesk Inc 2001 109 should be displayed in a browser HTML is universally understood on a wide variety of platforms HTTP HTTP or HyperText Transfer Protocol is a standard for sharing World Wide Web files HTTP lets you communicate across the Internet by carrying messages from your browser to a server IMAP IMAP or Internet Message Access Protocol is a method for receiving e mail messages from other Internet users on your local server IMAP lets you see message headers before choosing and viewing the entire text of mail messages You can se
131. particular mail name Autoresponders can include both a text message and attached files This mail function is often used on mail accounts for individuals who are away for a certain period of time or are unable to check their mail for any number of reasons Plesk Server Administrator User Manual Plesk Inc 2001 110 Mail Group Mail groups are used for sending e mail to a group of people through one address rather than to each individual address Mail groups save you time and effort in reaching several people at once you only have to create one e mail message to the group rather than several identical messages to everyone Mail Redirect Mail redirects are used to forward or redirect email from one POP3 mailbox to another email address By creating an email redirect or alias messages are sent to a different email box without the sender needing to know the new address Email can be redirected to an address outside the domain Mod_Perl Perl is an interpreted high level programming language Perl is very popular among System Administrators who use it for a vast number of automation tasks Many CGI programs are written in Perl Mod_Throttle This Apache module is intended to reduce the load on your server amp bandwidth generated by popular virtual hosts directories locations or users according to supported polices that decide when to delay or refuse requests Also mod_throttle can track and throttle incoming connections by
132. pecified in the Invalid login lock time text box Invalid login lock time lockout time for a user once the invalid login attempts counter has exceeded its maximum limit During this time correct attempts will not be accepted Upon completion of the lockout time the invalid login attempts counter is reset to 0 and the user is again given the ability to login to PSA In order to change the settings for the sessions parameters follow these steps 1 Access server management functions by clicking on the SERVER button at the top of the PSA interface The Server Management page appears Click on the SESSIONS button The Sessions Management page appears To set the Session idle time click in the field provided to the right and enter the selected time To set the Invalid login interval click in the field provided to the right and enter the selected interval To set the number of Invalid login attempts click in the field to the right and enter the selected number of attempts To set the Invalid login lock time click in the field to the right and enter the selected lock time Click the UPDATE button to submit your settings Click the DEFAULTS button to return the settings to their default amounts Edit the Administrator Information This page allows you to enter contact information for the administrator The email address to which the administrator receives messages from users was set when you installed the PSA software You c
133. ply that is sent out from a given mail name when incoming mail is received at that address Autoresponders can include both a text message and attached files This mail function is often used on mail accounts for individuals who need an automated response because they are away or are unable to check their mail for any number of reasons On the autoresponders section of the Mail Names Properties page you can upload and include attachment files for your autoresponders enable the autoresponders function for a given mail name and access the autoresponders list In order to enable and set up a mail autoresponder for a given mail name from the Mail Name Properties page follow these steps 1 To enable autoresponders for a mail name account click in the checkbox provided next to Mail autoresponders When the check appears autoresponders are enabled for the mail name If you click again it will uncheck the box and autoresponders will be disabled 2 For the Autoresponder feature you have the option to include file attachments To include a file to be selectable within the set up of autoresponders for the given mail name use the Browse button to search for and select the desired file s File sizes should be limited to no more than 1MB 3 Click the SEND FILE button The attachments will then appear in the Repository 4 These files will be available for any autoresponders that are set up for the given mail name To delete one or more f
134. port e Return to the client record Click UPLEVEL to close the report and to return to the Client Summary page e Print a copy of the report Select File Print in your browser to print a paper copy of the report you are viewing Create a New Domain When you create a new client record you assign a domain to the client Sometimes you may need to add additional domains to a client s account You can create a new domain for a client at any time 1 Access the client management function by clicking on the CLIENTS button at the top of the PSA interface The Client List page appears 2 Click on the client name that you wish to update The Client Home page appears 3 Click the NEW DOMAIN button 4 The Client Domain Creation page appears with text boxes containing all the necessary client information Plesk Server Administrator User Manual Plesk Inc 2001 38 5 To create the new client domain click in the New domain name text box and enter the name 6 Make sure a check mark appears in the WWW check box if users must include the WWW command to access this domain If WWW is not required typically because this domain is for local use only click to clear the WWW check box so that it is unchecked NOTE You must officially register a domain and Internet address before you create it in PSA Use any Internet registration service to do this 7 Click UPDATE to add the domain to the client s account Repeat these steps to
135. pport available at support plesk com o Plesk Premium Support Plesk Inc offers a one year premium support package for 499 USD It offers phone support for a maximum of 25 incidents from 9am to 5pm EST and unlimited email support at support plesk com To access this service call Plesk Inc toll free at 1 703 815 5670 or purchase the service online at www plesk com o Per Incident Support We also offer phone support from 9am to Spm EST at 30 USD per incident To access this service call Plesk Inc on our toll free telephone line at 1 703 815 5670 o Unlimited Email Support You can purchase a 1 year unlimited email support package for 249 USD To access this service call Plesk Inc on our toll free telephone line at 1 703 815 5670 o Installation Service Have your PSA product remotely installed by a Plesk Inc technician for a fee of 150 USD Please contact a Plesk Inc sales representative at 1 703 815 5670 or make arrangements through Plesk s online store Plesk Server Administrator User Manual Plesk Inc 2001 12 2 GETTING STARTED 2 1 Downloading The Plesk Server Administrator Software Once you purchase Plesk Server Administrator PSA you will be emailed your key information This key enables you to activate the software for the purchased number of domains Prior to installing the key you must actually download the software This can be done directly from the Plesk website 1 Go to www plesk com download
136. protected directory the text in this box displays as the Realm they are entering In this text box enter the header text 10 To add a new user under Protected Directory Users click in the New User text box and write the name of the directory user 11 Click the ADD button 12 You are taken to the directory password screen Here you must enter your new password in the New Password text box and then enter it again in the Confirm text box 13 Click the UPDATE button to submit You will return to the Protected Directory Control page The new user will appear in the Protected Directory Users list 14 To remove a directory user click the REMOVE button 15 To access a directory user in order to edit the user password click on the user name in the list and you will again be taken to the directory password screen Here you can edit the password 16 Click UP LEVEL to return to the Protected Directory List page Changing a Protected Directory You can edit a protected directory definition to e Delete the directory e Adda user e Change a password Plesk Server Administrator User Manual Plesk Inc 2001 66 e Delete a user e Change header text e Change the SSL status Follow these steps to edit protected directories 1 Access the domain management function by clicking on the DOMAINS button at the top of the PSA interface The Domain List page appears Click the domain name that you want to work with The Domain Adm
137. quest or a Self Signed certificate 4 The Bits selection allows you to choose the level of encryption of your SSL certificate Select the appropriate number from the drop down box next to Bits 5 To enter the Organization Unit Name click in the ext box and enter the appropriate name Plesk Server Administrator User Manual Plesk Inc 2001 30 To enter the Domain Name for the certificate click in the text box next to Domain Name and enter the appropriate domain The domain name is a required field This will be the only domain name that can be used to access the Control Panel without receiving a certificate warning in the browser The expected format is www domainname com or domainname com Click on either the SELF SIGNED or REQUEST button Clicking SELF SIGNED results in your certificate being automatically generated and posted to your certificate directory Selecting REQUEST results in the sending of a certificate signing request to the email provided When you are satisfied that the SSL certificate has been generated or the SSL certificate request has been correctly implemented click UP LEVEL to return to the Domain Administration page To upload a new certificate 1 2 3 Access server management functions by clicking on the SERVER button at the top of the PSA interface The Server Management page appears Click the CERTIFICATE button The SSL certificate page appears If you wish to upload a certific
138. r your new web user To do this enter a password in the Password text box and then re enter it in the Confirm text box then click on UPDATE to enter the information 7 As you create web users the user names appear on this page in the web user list 8 To change web user passwords click on the user name in the web user list This takes you to the New Password page Follow the same procedure as taken in Step 6 9 Click the REMOVE button next to any web user name you want to delete A warning appears click OKAY to delete the user name 10 When you are done click UP LEVEL to return to the Domain Administration page Important Notes on web users e For security purposes the password must be between 6 and 14 characters and cannot contain the user name e Each web user creates a system account within Apache therefore you cannot have two web users with identical names on the same server e New web users can access the directory using FTP software by entering the domain name under which the web user account was created and using the appropriate web user name and password Directories This feature is active if virtual hosting has been configured for the domain It creates and provides password protected access to the directories where the secure documents reside in the virtual domain NOTE We strongly recommend that you create and change directories through the Plesk Server Administrator software and not within the FTP program PSA
139. rator s responsibility of the to set up the appropriate secondary name server for the domain The administrator performs this task regardless whether this is to be handled external to the server or local to the server Once the administrator knows the name of the secondary name server he she should add an NS record within the domain associating the domain with the secondary name server The A record for plesk com reflects either the IP address of the main server for name based hosting accounts or the IP address given to that domain for accounts configured as IP based hosting accounts For domains using the DNS services locally on the server there must be an A record associating the domain with an IP address registered to the server NOTE When a domain is originally created DNS records are defined and can be customized for the domain even prior to the configuration of hosting for the domain As a default the DNS records for a new domain are configured as a name based hosting account The default CNAME records for plesk com place an association for www plesk com ftp plesk com and mail plesk com to plesk com These are basically aliases that will associate each of these names to the domain name plesk com The MX record for plesk com associates the location for mail services for plesk com to mail plesk com By default CNAME is an alias for plesk com So the resulting mail server for the domain is plesk com however if the administrator set
140. rds however you will still see the records that you had entered as the NS records for the domains The result would be as follows Nameservers for domain abcde com UP LEVEL x DNS zone status ON OFF Add nameserver ns1 anameserver com REMOVE gt o o ns2 anameserver com REMOVE You can then perform a test on these name servers by selecting either of them Selecting either name server will perform an NSLookup to check for the DNS records for your specific domain on that name server If there are any errors PSA will report them to you Changing Hosting Account Settings You may have hosting privileges established in your domain so that you can provide various Internet services e g software applications a forwarding address and FTP eN Plesk Server Administrator User Manual Plesk Inc 2001 transfers PSA allows three different types of hosting services as listed below To access the hosting settings follow these steps 1 2 Access the Domain Management function by clicking on the DOMAINS button at the top of the PSA interface The Domain List page appears Click the domain name that you want to work with The Domain Administration page appears Click the HOSTING button The hosting type page appears When you provide hosting for a client s domain PSA offers three types of hosting services O Physical Hosting This is the most common type of hosting service creating a virtual host disk
141. registrars this can cause rejection of your domain registration request It is always recommended that secondary DNS services be run on a separate physical server from the primary Example 2 A hosting company abcde com wishes to run both their primary and secondary DNS services remotely from the PSA enabled server They have two name servers nsl anameserver com and ns2 anameserver com Their PSA enabled server has the IP Address of 10 10 10 1 NOTE By default when a domain is created in PSA it is assumed that DNS is being resolved locally In the case described above abcde com needs to add in the appropriate NS records within each newly created domain and then turn DNS off for that domain The first step is to modify the default PSA DNS settings for the new domain abcde com to include the appropriate NS records The result would be as follows Plesk Server Administrator User Manual Plesk Inc 2001 59 DNS zone for domain abcde com UP LEVEL DNS zone status ON OFF Select type of new DNS record A D abcde com NS ns1 anameserver com REMOVE abcde com NS ns2 anameserver com REMOVE abcde com A 10 10 10 1 REMOVE ftp abcde com CNAME abcde com REMOVE mail abcde com CNAME abcde com REMOVE www abcde com CNAME abcde com REMOVE abcde com MxX10 mail abcde com REMOVE 10 10 10 1424 PTR abcde com REMOVE gt ke o Then select the ON OFF button PSA will remove the DNS reco
142. riority 10 being the highest and 40 being the lowest from the drop down list Select UPDATE to submit your entry For a CNAME record you will need to first enter the alias domain name for which you wish to create the CNAME record You then need to enter the domain name within which you want the alias to reside Any domain name can be entered It does not need to reside on the same server Select UPDATE to submit your entry For a PTR record you will first enter the IP address for which you wish to define the pointer Then enter the appropriate domain name for this IP to be translated to Select UPDATE to submit your entry 12 You may remove any DNS records by selecting REMOVE beside the record you wish to delete Before anything is processed you will be asked to confirm the deletion DNS Example Setups Example 1 A hosting company we ll use abcde com which is for example purposes only and is not intended to represent any existing companies or domains wishes to setup their PSA enabled server as the primary DNS server for all the domains they create and will run secondary DNS services on an external server the recommended configuration The PSA enabled server has an IP address of 70 10 10 1 and the external name server has Plesk Server Administrator User Manual Plesk Inc 2001 85 an IP address of 0 10 10 2 These addresses will be used for ns1 abcde com and ns2 abcde com respectively IP address 0 10 10 1 is also t
143. rs Since the Client has the ability to select whether or not they want to use a Catch To address or a Bounce Message for invalid mail requests sent to their domain these fields should probably be left as is Lastly as the Admin of the server an option is given as to whether the Client in question should have the right to control the DNS settings and or Log deletion schedule for their domain In most instances the Admin will decide to leave these capabilities under the Admin control only Plesk Server Administrator User Manual Plesk Inc 2001 103 5 3 Appendix ITI Server Reconfiguration Utility Brief PLESK 1 3 1 Reconfigurator description PLESK version 1 3 1 introduces a new utility Reconfigurator This utility resides in the usr local plesk directory The full name is usr local plesk reconfigurator sh This is the shell script The Reconfigurator provides the ability to change the admin email hostname domain name and the IP address that is used for name based hosting Please note that the Reconfigurator does not add new IP addresses it allows the admin to choose one currently configured on the NIC If you want to change the IP address used for name based hosting you need to add a new IP address to the interface before starting the Reconfigurator Use of the Reconfigurator is similar to the Installer Just run the Reconfigurator under the root account and answer a few questions about new admin email h
144. rs are usually associated with the World Wide Web portion of the Internet BSD OS BSD OS is an open source operating system from Berkeley Software Design Inc BSD based on the Unix operating system was developed for primary use on servers and is one of the most secure operating systems available BSD is used by many Internet service providers to create some of today s most popular Internet sites BSDI BSDI stands for Berkeley Software Design Inc a privately held company that supplies BSD OS and networking software CGI CGI or the common gateway interface provides a standardized method for Web servers to send a user request to an application and to receive information back for the user For Plesk Server Administrator User Manual Plesk Inc 2001 107 example when you click on a URL link the Web server sends the requested page to you CGI is part of the HTTP protocol CGI works in many different languages and across several different platforms Client A client is a company or individual requesting services from an Internet presence provider A client is a customer of a Web hosting company or a user of Internet services In hardware terminology a client is a computer system or a software package that requests services or information from another application that resides across the network Think of the client as your PC or workstation through which you access programs and data across a network or the Internet usu
145. rver you should do it through the Plesk Server Administrator PSA software rather than simply turning off the hardware Shutting down with PSA closes all open files and gracefully ends all current services To shut down your system follow these steps 1 Access server management functions by clicking on the SERVER button at the top of the PSA interface The Server Management page appears 2 Click the SHUTDOWN button 3 PSA warns you that the system will be shut down and asks you to confirm your choice for safety purposes Click OK to turn the server off or Cancel to keep the server active NOTE Shutting down the server via the PSA interface will also shut down the operating system and anything else running on the server After having done this there is no way to remotely bring the server back up it must be done manually Uninstalling PSA from the System You may wish to uninstall PSA from your server This function can be accomplished through the interface and doing so will also uninstall all applications which PSA installed initially To uninstall PSA from your system follow these steps 1 Access server management functions by clicking on the SERVER button at the top of the PSA interface The Server Management page appears 2 Click the UNINSTALL button 3 PSA warns you that you are about to remove the Server Administrator software and all related programs from your server and asks you to confirm your choice Click OK to unins
146. s up a remote mail server to handle mail services for this domain then the MX record needs to be changed The configured file would need to read mail plesk com IN MX plesk1 com where plesk1 com is the name of the remote mail server NOTE Since remote mail server functionality is not currently supported by PSA when setting up a remote mail server all instances of the domain must be removed from the virtualdomains and repthosts files located in the ust local plesk qmail control directory The PTR record simply creates an association of an IP address to the domain name created For name based hosting accounts PSA uses the main server IP address in this field For IP based hosting accounts PSA uses the IP address assigned to the given domain in this field Plesk Server Administrator User Manual Plesk Inc 2001 55 Changing DNS Settings In order to change DNS settings follow these steps 1 ae From the Client Home page click the domain name that you need to work with from the list provided The Domain Administration page appears Click the DNS button to access the DNS Settings page Click on the DNS button to access the DNS Settings page The DNS Zone Status icon indicates whether a DNS is turned on or off O O O By default DNS is turned on for every domain If you wish to turn DNS off for the domain select ON OFF Turning the DNS zone off will refresh the page so that only a list of nameser
147. server e Used How many bytes of server disk space are being used e Available How many bytes of server disk space are presently unused and available for use e Capacity The percentage of disk space presently being used Domains Plesk Server Administrator User Manual Plesk Inc 2001 25 e Active How many domains are currently turned on e Problem How many domains exceed Disk and Traffic limitations but are still available e Passive How many domains are turned off either by the administrator or the client and not working To access the Server Statistics page follow these steps 1 Access server management functions by clicking on the SERVER button at the top of the PSA interface The Server Management page appears 2 Click STATISTICS The server report appears 3 Click REFRESH to update the server statistics with the latest data To print out a copy of the statistics use your browser s File Print command 3 1 2 System Services Mail System Management The Mail System Management page allows the administrator to set the parameters for various mail services on the server The following settings can be adjusted from this page e Max letter size this field can be used to set the maximum allowable size of an y email received on the server If this field is left empty or zero is entered then the maximum allowable size is unlimited e Relaying these fields are used to set the mail system relay
148. site with FrontPage make sure a check mark appears in the FrontPage check box 3 Check or uncheck the Authorization ENABLED checkbox You can authorize or disable remote editing of your website using FrontPage If you support FrontPage you can disable authorization for additional security then if you know that someone needs to remotely edit your website you can always enable authorization and then again disable authorization when the edits are complete To activate FrontPage authorization make sure the check box is checked If you want to turn off FrontPage authorization select the Authorization DISABLED checkbox 4 If you want to support SSI make sure a check mark appears in the SSI check box If you want to support PHP scripting in HTML documents make sure a check mark appears in the PHP check box 5 If you want to support CGI make sure a check mark appears in the CGI check box 6 If you want to support Perl make sure a check mark appears in the Perl check box 7 SSL certificates provide additional security for Web sessions If you want to implement an SSL certificate make sure a check mark appears in the SSL Support text box 8 To turn on MySQL support make sure a check mark appears in the MySQL Support check box 9 When you are satisfied that you have fully defined your Web services if any changes were made click UPDATE NOTE If you do not want to save the physical hosting parameters you have entered or if you nee
149. ss in the X box to send the report to another administrator or individual o To return to the domain record click UP LEVEL The report will close and you return to the domain administration page o To print a copy of the report select File Print in your browser and a paper copy of the report will print Plesk Server Administrator User Manual Plesk Inc 2001 47 Deleting a Domain Sometimes you may need to remove a domain from your system Before you delete a domain be sure that you really want to remove the domain once a domain is deleted from the Plesk Server Administrator the information is permanently erased During deletion PSA also deletes all HTML files mail accounts web users log files and FTP accounts If you ever need to reinstate the domain you must re create the domain record 1 Access the domain management function by clicking on the DOMAINS button at the top of the PSA interface The Domain List page appears 2 Click the domain name that you want to work with The Domain Administration page appears Click the DELETE button to remove the domain from your system PSA asks you to confirm that you really want to erase this domain Click OK to delete the domain Or click the Cancel button to keep this domain on your server See NOTE In some cases it may be better to turn a domain off rather than delete it entirely Make sure that you are certain you want to delete a domain before proceeding wit
150. systems Inc Sun Sun Microsystems and Solaris are trademarks or registered trademarks of Sun Microsystems Inc in the United States and other countries Intel and Pentium are registered trademarks of Intel Slackware is a registered trademark of Walnut Creek CDROM and Patrick Volkerding TurboLinux and its logo are trademarks of TurboLinux Inc and Linus B Torvalds UNIX is a registered trademark in the United States and other countries exclusively licensed through X Open Company Ltd Windows Windows NT Internet Explorer FrontPage and MS DOS are registered trademarks of Microsoft Corporation All other trademarks are the property of their respective owners All other products or company names are trademarks or registered trademarks of their respective holders To check for the latest appendices for this manual Logon to http www plesk com products doc php Plesk Server Administrator User Manual Plesk Inc 2001 117
151. t resolves to the server 3 The control panel login screen with the username and password fields should appear 4 Proceed with the logging in process NOTE By default PSA comes with a self signed certificate that will not be recognized by your browser as a valid certificate You can still access your control panel but you will receive a warning message If you purchase a valid certificate you will not receive this warning 2 3 2 Logging In When you start the Plesk Server Administrator PSA software you must enter your login name and password for security purposes 1 Enter your PSA login name in the first text box 2 Enter your password in the second box As you type your password the letters are masked by asterisks for security purposes 3 Click LOG IN to proceed It is very important to note the following e As a system administrator you can log in for the first time with the default login name admin and password of setup both are case sensitive lower case Be sure to change the password the first time you administer your server Plesk Server Administrator User Manual Plesk Inc 2001 20 e Every PSA page has a HELP button in the bottom right hand corner Click HELP for detailed information relating to using the current page e When you log in as a system administrator you enter the system on the Clients List page When you log on as a client you enter your PSA home page 2 3 3 Logging Out You
152. t the appropriate number from the drop down box next to Bits To enter the Organization Unit Name click in the text box and enter the appropriate name To enter the Domain Name for the certificate click in the text box next to Domain Name and enter the appropriate domain The domain name is a required field This will be the only domain name that can be used to access the Control Panel without receiving a certificate warning in the browser The expected format is www domainname com or domainname com Click on either the SELF SIGNED or REQUEST button Clicking SELF SIGNED results in your certificate being automatically generated and posted to your certificate directory Selecting REQUEST results in the sending of a certificate signing request to the email provided When you are satisfied that the SSL certificate has been generated or the SSL certificate request has been correctly implemented click UP LEVEL to return to the Domain Administration page To upload a new certificate 1 Access the domain management function by clicking on the DOMAINS button at the top of the PSA interface The Domain List page appears Click the domain name that you want to work with The Domain Administration page appears Click the CERTIFICATE button The SSL certificate page appears If you wish to upload a certificate file from a local computer under the Uploading Certificate File section click the BROWSE button to select the file the f
153. tall PSA or Cancel to leave PSA on your server NOTE Uninstalling PSA from your server will also uninstall Apache and all other applications and services which Plesk installed initially as well As a result all clients domains mail and other related information will be deleted permanently Plesk Server Administrator User Manual Plesk Inc 2001 23 IP Aliasing Management System The IP Aliasing page enables the administrator to control IP Aliasing on system network interfaces This function is specifically for servers that have more than one IP address or are on more than one interface From this page the user can e Choose the network interface for which he she wishes to add or remove IP aliases e Add an IP alias by entering the appropriate IP address and Subnet Mask e Remove one or more IP Aliases from the server To add or remove IP Aliases on a server with PSA follow these steps 1 Access server management functions by clicking on the SERVER button at the top of the PSA interface The Server Management page appears 2 Click on IP ALIASING The IP Aliasing screen appears 3 To choose which network interface the IP Aliases will be added to or removed from select the appropriate Interface from the drop down box 4 To add an IP Alias enter the appropriate IP address and Subnet Mask in the text boxes provided Click ADD to submit Once submitted the new address remains on the screen to facilitate the entry of
154. tallation the remote DNS can be specified in the resolve conf file 2 The line search localdomain must be removed from the named conf file on the Plesk server 3 Any DNS configurations on the local PSA server must be reflected on the external DNS server Other Changes PSA creates some links to the MySQL libraries in the usr lib subdirectory and adds the clients string to etc ftpchroot Also it adds a string to the file etc shells bin false or usr bin false If the POP3 service record is not in etc services PSA adds it PSA moves the sendmail binary file to sendmail plesk The PSA startup script is placed in the appropriate location to start PSA this script will enable PSA to start each time the server is booted up IMPORTANT You must install Plesk Server Administrator on a clean server specifically only the operating system should be installed Plesk Inc will not be held liable for damages as a result of installing the PSA on a server with anything other than a fresh installation of the operating system for which the PSA installation was intended 2 2 3 Installing the Plesk Server Administrator Download the PSA software file from www plesk com downloads Run the install script As this script is executed you will be asked questions Before starting the installation you will need to know the administrator s e mail address the host name and the domain name and the IP address to be used for name based hosting Pl
155. the hosting settings e Create protected directories e Generate and upload SSL certificates Turning a Domain On or Off There are times when you may need to deactivate a domain You can turn a domain on or off when you are logged on as a client Each domain entry lists the domain s status creation date and name The domain status consists of three icons OK ON ON The first status icon indicates the system status of the domain OK means that the account is operating within defined disk space and traffic parameters Plesk Server Administrator User Manual Plesk Inc 2001 73 means that the account has exceeded allocated disk space or traffic limitations within that domain PSA evaluates disk space and traffic every 24 hours The second icon indicates whether the system administrator has turned a domain on or off OK means that the domain is activated X means that the domain is presently deactivated or turned off The domain is inaccessible The third icon indicates if the client has turned the domain on or off OK means that the domain is activated X means that the domain is turned off and presently inaccessible To turn a domain On or Off follow these steps 1 From the Client Home page click the domain name that you want to work with from the list provided The Domain Administration page appears 2 Click the ON OFF button to change the domain s status 3 PSA asks you to confirm that
156. then enter the desired Maximum limit in the field provided 9 To utilize a mail bounce message select the radio button for Bounce with Phrase and enter the appropriate text 10 To utilize a catch all email address select the radio button for Catch to Address and enter the appropriate e mail address NOTE You cannot select both a mail bounce message and a catch all email address 1 Check or uncheck the WWW prefix checkbox to determine whether the given domain will allow the www prefix to be used to access the domain If the box is checked Internet users will be able to access a domain ie domain bogus by utilizing either the domain name itself or the domain with the www prefix If the box is unchecked it will not be accessible with the www prefix ie www domain bogus 12 The final two boxes which appear under the heading Client s rights for this domain allow the administrator to grant or deny certain privileges on their domains Check or uncheck the DNS Zone Management checkbox to determine whether or not a client can manage the DNS zone for a given domain Check or uncheck the Log Rotation Management checkbox to determine whether or not a client can manage the log rotation for a given domain 13 Click the UPDATE button to submit any and all changes 14 Click the UP LEVEL button to return to the Domain List page IMPORTANT Selecting UP LEVEL without selecting UPDATE will cancel all changes NOTE
157. ting Account SCTINGS csssatssescsninctacanssnivesatuaseriasdesscsaiaatuctars qennseiacesriarcds 60 Physical Hosting Configuration sseesseeeseseesessresreereeserserreesresrsrresteseeseresresseseet 6l Standard Forwarding Configuration sesesseeseseesseeeresressissrssressesererressersrerressesee 63 Frame Forwarding Confgurapon 64 EE 64 EE erte 65 Creating a Protected Directory riesege ege ECeelauE 65 Changing a Protected Directory sssesseseseseeseestesresresserererreeseesrrsrresressrerresresseseees 66 EN 67 4 CLIENT LEVEL ADMINISTRATION nnii 70 4 1 INTRODUCTION TO CLIENT USAGE i sssesssesssscscessaessocssasocisensonsdenssessscesoonsessoese 70 4 2 THE CLIENT HOME PAGE cssssssossessscsesssosssesssoosssssosscssssoseansoossonssoossassonssssseseees 71 Editing your Client Record con sscazanoianatcastatcetnnnansedaseaandsansanstsassoaceuananasaanemeiadesaseeaansahe 72 View Account Status EE 72 4 3 DOMAIN ADMINISTRATION PAGE esseseesseseesosessossescossesossossesossossesossoesesoosossese 73 Turning a Domain On or OFF EN 73 Managing Domain Preferences EN 74 Accessine Domain E 75 Managing EE 76 ere M il EE 71 Manage Mail Name Propertie Sissis ned qd Customize DNS Settings eegener 82 DNS Settings EE 82 DNS Definitions s pisiseeni t Ee EE RERE E ERE EAEE RE 83 Changing Et 84 DNS Example Setups E 85 Changing Hosting SOUINGS xiii ses cavanonatacacacnsaaasacedadabovedaesdansdaaaavedtasianadaaapandeauonanedeantes 89 Physical H
158. ting order to refresh and reorganize the list From this page you can access your domain Click on the domain name you want to work with some clients may only have one domain name and the Domain Administration page appears Editing your Client Record If your contact information ever changes you should update your client record 1 Access the client function by clicking the EDIT button on your Client home page 2 Your client record appears 3 Click in any text box to enter or edit data or use the TAB key to move from one text box to the next The Plesk password is a required text box 4 When you are satisfied that the information is complete and correct click UPDATE 5 PSA informs you if you have not entered the password If the password has not been entered return to the client record and enter it Click UPDATE to save the edited information NOTE You cannot change your Plesk login name only your password To change your login name you must contact the system administrator at your Internet provider organization NOTE You can leave the PSA client function at any time without saving your work Click UP LEVEL to return to your home page and delete any edits made View Account Status Report The client report lets you view the status of your account To access the report Access your Client home page Click the REPORT button Your client account report appears To print the report use your browser s File Print command T
159. to identify hosts from which you do not allow mail to be received In order to manage mail system settings follow these steps 1 2 Access server management functions by clicking on the SERVER button at the top of the PSA interface The Server Management page appears To set the maximum letter size allowed on the server click in the Max letter size text box and enter your desired size in KBytes Click UPDATE to submit To set the mail system relay mode click on the radio button next to your desired mode to select it o For open relaying click on the Open button o For closed relaying click on the Closed button o For relaying which requires authorization click on the Requires authorization button You must then select an authorization type which can be POP3 SMTP or both e POP3 Click a check in the check box next to POP3 to enable this mode of authorization You must then set the lock time the default setting is 20 minutes SMTP Click a check in the check box next to SMTP to enable this authorization mode o Click on UPDATE to submit To add an IP address mask to the White List type in the appropriate IP Address and mask in the fields provided Click the ADD button to submit The address selected will appear in the IP list To remove an IP address mask from the White List select the IP address you wish to delete from the IP list Click the REMOVE button To adda mail blocker click in the text box ne
160. unction by clicking on the DOMAINS button at the top of the PSA interface The Domain List page appears 2 Click the domain name that you want to work with The Domain Administration page appears 3 Click on the PREFERENCES button to access the Domain Preferences page 4 To set the Maximum Mail Boxes click on the radio button to the right for Unlimited to set the maximum as unlimited or click on Enter Number then enter the desired Maximum limit in the field provided 5 To set the Maximum Mail Redirects click on the radio button to the right for Unlimited to set the maximum as unlimited or click on Enter Number then enter the desired Maximum limit in the field provided 6 To set the Maximum Mail Groups click on the radio button to the right for Unlimited to set the maximum as unlimited or click on Enter Number then enter the desired Maximum limit in the field provided Plesk Server Administrator User Manual Plesk Inc 2001 45 7 To set the Maximum Mail Autoresponders click on the radio button to the right for Unlimited to set the maximum as unlimited or click on Enter Number then enter the desired Maximum limit in the field provided NOTE If the value for any of these mail features is set to zero then the client is not allowed to create that particular account type 8 To set the Maximum Web Users click on the radio button to the right for Unlimited to set the maximum as unlimited or click on Enter Number
161. uration Forwarding Configuration Web Users Directories Creating a Directory Changing a Directory o Certificate Generating and Requesting 4 1 Introduction to Client Usage As a client or an end user on a Plesk server you can remotely administer your account With PSA you no longer need to depend on your Internet provider s system administrator to manage tasks such as adding email accounts changing domain parameters or obtaining an SSL certificate you can do it all via PSA s graphical user interface PSA is user friendly You do not have to know operating system commands or complex programming Plesk Server Administrator User Manual Plesk Inc 2001 70 languages to take full advantage of the product rather you only need to know how to navigate using a mouse and standard Internet browser By accessing the PSA through your web browser Netscape 4 x or Microsoft Internet Explorer 4 x you can e View and change your client record e Change your login password e Reconfigure your domain e Change your hosting settings e Create CSR s or self signed certificates and or install SSL certificates IP based hosting only e Create email boxes redirects groups and autoresponders e Create web users e Create protected directories e View status statistics relating to your disk space and traffic PSA warns you of any consequences before allowing you to execute a major change 4 2 The Client Home Page When you lo
162. ust enter a password o The Old Password will say NONE if you have yet to enter a password Once entered the password cannot be viewed from this screen o To enter a password click in the New Password field and enter the selected password o To properly update the password you must re enter the password in the Confirm Password field o Once you have enabled the mailbox and entered the passwords click UPDATE to submit o In the event that you need to change a password simply re enter the new password in the New Password field Then re enter the password in the Confirm field and click UPDATE NOTE Once enabled the mailbox icon on the Mail Names page appears in color Managing Mail Redirects You can forward or redirect email from one mailbox to another email address By creating an email redirect or alias messages are sent to a different email box without requiring the sender to know the new address Email can be redirected to an address outside the domain Use this redirect feature to e Temporarily forward mail when the person who owns the mailbox is unavailable e Send mail to a new mailbox if a mailbox user is leaving the company Plesk Server Administrator User Manual Plesk Inc 2001 50 e Forward mail to a new account which will eventually replace an old mailbox e g someone is changing their name but hasn t had time to inform all correspondents of the change yet NOTE To limit the number of redirects a cl
163. vers remains You can perform a test on these name servers by selecting any of them Selecting any name server will perform an NSLookup to check for the DNS records for your specific domain on that specific name server NSLookup is used to verify the A record for the domain the CNAME record for www and the MX record to ensure that these basic records are resolved properly on the remote name server The results are interpreted and presented through the user interface You should note when turning DNS off that PSA keeps an association of the domain to its name server s If you are running remote DNS and therefore want to turn DNS off for the domain you should first create the appropriate NS entries for the domain These new NS entries associate the domain with the appropriate name server s and remove the default NS entry At that point turn DNS off You see that the name server s for the domain remains listed as a link 5 In order to add a DNS entry select the type of record you wish to create and select ADD Each record type has its own different set up O For an A record you will need to enter the domain name for which you wish to create an A record If you are simply defining an A record for your main domain then you leave this field empty If you are defining an A record for a name server then you will need to input the appropriate entry for the given name server ie ns1 Then you need to enter the appropriate IP address to wh
164. xt to Enter domain name and enter the domain name from which you want to block mail Click the ADD button to submit The domain you selected will appear in the blocked domain list To remove a mail blocker select the domain you wish to remove from the list of blocked domains Click the REMOVE button 3 1 3 Control Panel Management Plesk Server Administrator User Manual Plesk Inc 2001 27 Logo Setup When you implement PSA you may replace the Plesk logo in the top banner area with your own logo This provides you with a customized look for your interface Also it enables you to hyperlink the logo to your organization s website To change the logo on the interface follow these steps 1 2 3 D Access server management functions by clicking on the SERVER button at the top of the PSA interface The Server Management page appears Click the LOGO SETUP button The Logo Setup page appears Click in the Choose new Logo file text box and enter the name of the logo file you wish to use Or click the BROWSE button and choose a file NOTE You should use a GIF or a JPEG file format for your logo preferably no larger than 100 kilobytes to minimize download time Plesk resizes the logo to fit in the banner area If you don t want your logo to be resized you should edit the logo to the exact banner size which is 558 X 81 pixels Click SEND LOGO to place your logo in the banner area This may take some time to uplo
165. you want to change the status of the domain Click OK to change the status or Cancel to keep the current client status 4 If you are deactivating a domain you should inform the domain owner as to why the status has changed Managing Domain Preferences The Domain Preferences page displays the preferences that the Plesk administrator has set up for this domain Preferences include the maximum number of POP3 mailboxes redirects mail groups autoresponders and web users for the domain From this page you can set up a mail bounce message or a catch all email address for invalid user names These mail features are used to handle mail received by this domain for a mail account that has not been created within the domain Also you can enable disable the www prefix setting for your domain by clicking in the checkbox provided This page also indicates whether or not the Plesk administrator has enabled the client to manage the DNS zone and log rotation for the domain These settings appear on the page e Maximum Mailboxes the maximum number of POP3 mail accounts that the administrator allows the client to create e Maximum Mail Redirects the maximum number of mail redirects that the administrator allows the client to set up e Maximum Mail Groups the maximum number of mail groups that the administrator allows the client to set up Plesk Server Administrator User Manual Plesk Inc 2001 74 Maximum Autoresponders
166. ze e Traffic e Real Traffic e SSI support e PHP support e CGI support e Perl support e SSL support e MySQL support e Web users e Postboxes e Redirects e Mail Groups e Autoresponders To access the domain report follow these steps 1 From the Client Home page click the domain name that you want to work with from the list provided The Domain Administration page appears 2 Click the REPORT button to see the domain s data and statistics 3 From this screen you can do several things o You can send the report as email You may need to send this report to your administrator Email the report by clicking SEND AS E MAIL Or enter a different email address to send the report to another recipient o To return to the domain record click UP LEVEL to close the report and to return to the Domain Administration page o To print a copy of the report select File Print in your browser and a paper copy of the report will print Managing Mail PSA allows the client to perform several email administration functions PSA uses the qmail system to help you set up email accounts and services Your email system is protected against spamming because qmail does not allow the mail server to be remotely accessed Plesk Server Administrator User Manual Plesk Inc 2001 He You can create and manage email boxes for individuals or customers within your domain Email management functionality includes e Create edit or delete

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