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Remote User Manual

1. Example of valid marking instructions MARK THE ENTIRE PROPERTY AROUND BUILDINGS A B C D E BUILDINGS ARE SIDE BY SIDE THE ADDRESSES WITHIN THESE APARTMENTS ARE 150 170 GARDEN GATE ROAD e A request to have properties marked that are directly side by side but are located on two different roads will need separate locates Example MARK ENTIRE PROPERTY OF 200 LOWER GLEN CIR AND 319 N HIGH DUCK TRL 6 IF AN AREA NEEDS TO BE MARKED AROUND A POLE PEDESTAL TRANSFORMER METER FIRE HYDRANT ETC A DETAILED DESCRIPTION OF WHERE THE ITEM IS LOCATED MUST BE PROVIDED Example of valid marking instructions MARK A 50 FOOT RADIUS AROUND POLE C201 THIS POLE IS LOCATED ON THE LEFT SIDE OF NESBITT DRIVE APPROXIMATELY 200 FEET SOUTH OF THE INTERSECTION OF NESBITT DRIVE AND HIGHWAY 1 Example of invalid marking instructions MARK A 50 FOOT RADIUS AROUND POLE P564 THIS POLE IS LOCATED ON HIGHWAY 15 IF A PROPERTY AND BOTH SIDES OF THE ROAD AT A PROPERTY NEED TO BE MARKED THE ROAD CANNOT BE MARKED PAST THE PROPERTY LINES AT THE ADDRESS PROVIDED Example of valid marking instructions MARK ENTIRE PROPERTY AND BOTH SIDES OF THE ROAD AT 810 DUTCH SQUARE BOULEVARD Example of invalid marking instructions MARK ENTIRE PROPERTY OF 810 DUTCH SQUARE BOULEVARD AND BOTH SIDES OF THE ROAD FOR 500 FEET IN BOTH DIRECTIONS OF THE PROPERTY LINES Tae eS Ug Note that the area in green can be covered on one ticket
2. b if the diameter of the facility is not marked twenty four inches on either side of the outside edge of the mark indicating a facility or c for subaqueous facilities a clearance of fifteen feet on either side of the indicated facility Any utilities that are not stated must be notified directly 5C811 utility members mark only the underground utility lines they maintain ES _ LOCATE NOTICE NUMBER This is the reference number of the notice that contains the recorded information given to SC811 The notice number contains the year month date and sequence number of the day on which the notice was processed Ticket Number 1508260002 15 08 26 0002 Year Month Day of Month Sequence Number 43 The Update and Expiration dates These dates apply when processing Normal Subaqueous Emergency Remark Design and Update locate notices The Update date does not apply when processing Design Notices Remarks Update Expires 09 09 2013 09 12 2013 UPDATE DATE The Update date is the 12 working day on the locate notice and is last date by which it can be updated and considered on time It must be updated by 11 59 pm on the Update date or the locate notice will then be considered a late update in which a new locate notice will need to be created When updating a locate notice on time the system will re calculate the new 3 full working days notice excluding Weekends Holidays and not inclu
3. 63 360 12 miles 116 160 22 miles 2 1 4 miles 64 680 12 1 4 miles 117 480 22 1 4 miles 2 1 2 miles 66 000 12 1 2 miles 118 800 22 1 2 miles 2 3 4 miles 67 320 12 3 4 miles 120 120 22 3 4 miles 3 miles 68 640 13 miles 121 440 23 miles 3 1 4 miles 69 960 13 1 4 miles 122 60 23 1 4 miles 3 1 2 miles 71 280 13 1 2 miles 124 080 23 1 2 miles 3 3 4 miles 72 600 13 3 4 miles 125 400 23 3 4 miles 4 miles 73 920 14 miles 126 720 24 miles 4 1 4 miles 75 240 14 1 4 miles 128 040 24 1 4 miles 4 1 2 miles 76 960 14 1 2 miles 129 360 24 1 2 miles 4 3 4 miles 77 880 14 3 4 miles 130 680 24 3 4 miles 5 miles 79 200 15 miles 132 000 25 miles 5 1 4 miles 80 520 15 1 4 miles 133 320 25 1 4 miles 5 1 2 miles 81 840 15 1 2 miles 134 640 25 1 2 miles 5 3 4 miles 83 160 15 3 4 miles 135 960 25 3 4 miles 6 miles 84 480 16 miles 137 280 26 miles 6 1 4 miles 85 800 16 1 4 miles 138 600 26 1 4 miles 6 1 2 miles 87 120 16 1 2 miles 139 920 26 1 2 miles 6 3 4 miles 88 440 16 3 4 miles 141 240 26 3 4 miles 7 miles 89 60 17 miles 142 560 2 miles 7 1 4 miles 91 080 1
4. SC811 and provide additional or excavator correct information Extraordinary Circumstances Communi Locate not complete Could not gain cation required access to property 7 Design Request marked Critical facility not marked The utility Design Request facility printed owner or their designated representa provided tive have contacted the excavator and Design Request Meeting required have agreed to a period that an owner Design request Homeland security representative must be present must issue Request denied Facility operator be present during excavation to shall contact identify the unmarked facility and or Member has not responded by the monitor the excavation required time 54
5. For Phone No Responses Duke Energy Progress formerly Progress Energy CPLZO5 For Electric No Responses Time Warner Cable Columbia TWCZ40 For Cable No Responses LUGOFF ELGIN WATER AUTHORITY LEW 28 For Water Last Action on 05 26 2015 02 35 46 PM was 20 Marked Response History On 05 26 2015 02 35 46 PM by JDB 20 Comment Adding response on behalf of John Doe with Lugoff Elgin Water 92 Closing the locate notice excavation is complete The only person that can close out the locate notice is any person with the Organization that created the locate notice If the locate notice is closed out in error you must create a new one Responses Response AT amp T D BSZU45 BSZU45 For Phone No Responses Duke Energy Progress formerly Progress Energy CPLZ0 For Flecti ic NO Responses Pee Dee Flectric Cooperative PDE740 For Flectric o Responses SC811 360 For 360 Last Action on 05 20 2015 03 47 09 PM was 1 Ex ompleted Response History On 05 20 2015 03 47 09 PM by uscprincess9o yahoo con Comment avator closed notification To close out the locate notice follow these steps p Click Response on the left side of the task bar and then click on the Responses Pending All locate notices that have not been closed out will appear to the right You will need to left click on the locate notice that want to close out Welcome Ej Response Respon 1 of 1 a
6. Instructions Instructions Field This field will inform what part of the property needs to be marked special marking instructions and any additional information pertaining to the notice being processed Marking instructions are required on all locate notices and need to be very clear for the locators The locators member operators are only obligated to mark requested locations within SC811 guidelines When providing marking instructions and directions always ask yourself Would I be able to find and mark this site using only the information provided The next couple of pages will go over location entry guidelines and how to enter certain locate notices 16 SC811 LOCATION ENTRY GUIDELINES NO MORE THAN 1320 FEET CAN BE MARKED PER LOCATE NOTICE e This rule only applies when markings need to be done along a road easement right of way sidewalk or alleyway e This rule does not apply when markings need to be done on a property e No more than 50 feet out from the centerline of the road on both sides of the road can be marked per locate notice this excludes long distance jobs in rural areas interstate projects or bridge reconstruction projects Example of valid marking instructions STARTING AT THE INTERSECTION OF CLARK STREET AND STATE STREET MARK BOTH SIDES OF CLARK STREET GOING EAST FOR 1320 FEET Example of valid marking instructions MARK THE ENTIRE PROPERTY OF 573 SHINE AVENUE THIS IS A 30 ACRE FARM Example of
7. Instructions field The South Carolina state law requires a 3 full working days notice excluding the day the notice is entered weekends and any holidays to respond It may be scheduled up to 12 full working days in advance Be sure to make note in the Instructions section of the change of the 3 full working days notice and when the digging work is scheduled to begin Making notation requesting the area to be marked asap or before the 3 full working days notice is against SC811 guidelines This notice type can be entered 24 hours a day 7 days a week Never Suppress members on this locate Work Date amp Time St County Place Address Intersection Directions Instructions Remarks _ a Je To adjust the work date and time click on the calendar icon Select the work date that you would Ee a eee St like to have the area marked The date range that w l i kel can be selected will available The system will not 12 13 let you schedule over 12 working days in advance The other type of notice that can be scheduled in advance will be a Subaqueous notice which is 20 full working days in advance Never set locates up To create a Normal notice on weekends or holidays New Click New Icon Verify Notice Type is Normal Fill out all fields and provide detailed marking instructions You will always need to include the following information Directions Field used for additional roads alternate street names direction
8. OTHER LOCATE NOTICE EXAMPLES AND GUIDELINES SPECIFIC ADDRESS When providing marking instructions remember to be specific For example e If the work is taking place on a specific side of the property you must make note in the marking instructions If you are facing the property from the road e If work is taking place on the road itself rather than on the property the instructions for Work Along a Road should be followed by using the instructions given on page 29 Corner lot locate notice You will need to put the name of the side street in the street field of the ticket and explain in the Instructions Field Example 110 Harvard Ct and markings need to be along Chason Rd Directions HOUSE IS ON THE CORNER AT ADDRESS 110 HARVARD CT MARK ENTIRE PROPERTY Instructions AND BOTH SIDES OF CHASON RD SINGLE POINT ADDRESS There will be times when using the Draw Point Tool the buffer will not cover the property as well as its boundaries and the road way as shown below When this occurs there will be the option to select if available Property Boundary Under Point This option is located in the Search Results to the right of the map Search Results Fl Exact Address Once clicking this option the address will be highlighted in red to show entire property including its boundaries At this point you would click on the Wand Tool then click on selected results By doing this the entire property as well as its boun
9. 1 WEEK ff j Q 123 DUTCH OAKS DR IRMO Q 136 DUTCH OAKS DR IRMO Q 172 DUTCH OAKS DR IRMO Q 152 DUTCH OAKS DR IRMO ___ _ ue Q 127 DUTCH OAKS DR IRMO Explosives Premark Drilling Boring Near RailRoad Custom Q 109 DUTCH OAKS DR IRMO Subdivision Q 184 DUTCH OAKS DR IRMO Q 156 DUTCH OAKS DR IRMO Q 131 DUTCH OAKS DR IRMO Addr In Instr Q 168 DUTCH OAKS DR IRMO Q 176 DUTCH OAKS DR IRMO Q 104 DUTCH OAKS DR IRMO Learn of SC811 y J Q 112 DUTCH OAKS DR IRMO Additional Info ef 7 Q 101 DUTCH OAKS DR IRMO Done For First Time Caller ANMA 480 NiITCU AAO ND IDMA Damage Emera 31 MAPPING TOOL BAR Refresh L amp J Do not use Full Extent Magnify Glass To Selected Full Extent take the map to display all counties To Selected will take zoom directly to a site marker on the map To XY enter the latitude and longitude coordinates Previous Previous takes map to the previous viewed page Next take map to the next view XY Toxy Sketch Tools These are not currently used Marking and Identify Tools The top view will change as tools are selected Draw point selected then it will change to Draw Point 7 Pan Pan will move the map is selected direction place pointer on map left click Measure Line p hold and drag the map in the direction you would like to view te oan Measure Line measure line in either English or metric units W oae D
10. Change xX This ticket was replicated but the mapping was not modified Are you sure this is correct ip Yes No If you select Yes the notice will be processed with the mapping from the previous notice If you select No the notice will not be processed and you can remap the area SECONDARY ACTION FEATURE is used when a secondary action needs to be sent on an existing locate notice It will create a History which means the action that is being done on the locate notice will be linked to the original When using the Secondary Action you should be processing these types of locate notices Cancel No Show Resend Remark and Update To view the history Click on View icon and select History Any actions that were processed since the original locate notice was processed will be shown historical order from most recent to oldest It will show the Notice number the Type of Notice who processed it and the date and time it was created ty ja ps Update Replicate gt Actions Q View Without History With History History History Number Type Taken By Created Number Type Taken By Created 4342300584 Normal IDB 4213012013 0923 1312301315 Update RLE 12 30 2013 12 11 1312051989 Update KJJ 12 05 2013 03 37 1311130714 Normal RLE 11132013 10 20 Secondary actions can be done by e Any person with your company processed via Remote Voice OR Web e Any person with a sub contractor compa
11. applies to the city town information for example SC811 MAP FOUND IN THE BLYTHEWOOD AREA INSTEAD OF COLUMBIA When filling out the locate notice once you Tab out the Intersection field or click the green arrow at the end of this field the map will try to start locate the general area based on the information provided The system will only look in the county provided and the information provided in the Address Street field In this case the system is looking in Richland County and for the exact address provided and or the street provided in the Street field On the right hand side on the map you will see Search Results This R view is dynamic These results can RICHLANO INE range from Exact Address sala Property Boundary Under Point son _ Exact Street Street Begins With Intersection Similar Addresses or Map Notes green dots that SC811 put on the map RE AP E ae OPE a mi indicating new roads subds Search Results soourewsauteavocow Select the result you want to view ORO BAKERSFIELD RO KER 3 E Property Boundary Under Point 810 DUTCH SQUARE 3 f Exact Street amp a soca the map will zoom into your sponses selection Results for the choice reas will show up red on the map 4 123 DUTCH OAKS DR IRMO This example shows the result for selecting Exact Address which is indicated by the red X L U OAKS g 9 DUTCH OAKS DR IRMC gt K S
12. excavators who need notices on a regular basis and wish to have the capability to enter certain types of notices online 24 hours a day 7 days a week Notices entered via the Remote User application will be processed through the system and will be sent to the member operators just as 1f the excavator phoned in the request Remote notice entry allows users to process Normal Design Subaqueous Update No Show Remark Resend and Cancel notices from their own computer Once the notice is entered the Remote User maps the site location and receives a notice number automatically After the notice has been processed the locate notice will have a Work date and time which is how long the members have to respond an expiration and update date and a list of member operators SC811 will be notifying Positive Response became active June 7 2015 You are responsible for checking Positive Response prior to excavation and closing out your locate notices once all excavation has been completed When using Remote entry be sure to verify all of the information on the notice to ensure the accuracy for the protection of your company and the member operator s underground facilities After you have saved your request it is processed automatically The systems accuracy depends on you If you find any discrepancies in your submission it is your responsibility to correct the notice s yourself or notify SC811 center directly for assistance By using Remote entry you ag
13. in someone getting hurt and unnecessary cuts to underground utility lines Work Location Type Work Normal w SEE INSTRUCTIONS Work Date amp 02 06 2015 P91 11 59 PM Time St County Place RICHLAND COLUMBIA Address 810 DUTCH SQUARE BLVD Intersection BAKERSFIELD RD Directions LANDMARK 5C811 MARK ENTIRE PROPERTY Instructions Notice Type This field is used to indicate the type of notice that needs to be processed This field will automatically populate as Normal when newz has been selected To change the Notice Type use the drop down menu and select the Notice Type that is needed In the drop down you may see some notice types which will not be explained in this manual that is due to Remote Users do not have rights to process those types of notices t is very important to use the drop down to Select the notice type when changing the notice type This will ensure that the correct work date and time will reflect in the fields which comply with the notice type being selected Type Work Normal Meet Emergency notices cannot be entered by Remote Users No Show they have to call directly into the call center at Normal 1 888 721 7877 or 811 Remark Resend 10 This 1s NORMAL the most commonly used locate notice when any type of digging work is taking place It also used when digging is to be done on Survey tickets and if the locators need to meet on site notations will need to be made in the
14. invalid marking instructions MARK BOTH SIDES OF SIMMONS AVENUE FROM OLD CHAPIN ROAD TO CANAL DRIVE TOTAL DISTANCE IS APPROXIMATELY 3000 FEET ONLY ONE ROAD CAN BE MARKED PER LOCATE NOTICE Example of valid marking instructions STARTING AT THE INTERSECTION OF ALTHEA STREET AND ELDERBERRY DRIVE MARK BOTH SIDES OF ALTHEA STREET GOING EAST FOR 300 FEET Example of invalid marking instructions STARTING AT THE INTERSECTION OF GARDENIA DRIVE AND HIGHWAY 6 MARK BOTH SIDES OF GARDENIA DRIVE GOING SOUTH FOR 250 FEET ALSO MARK BOTH SIDES OF HIGHWAY 6 GOING NORTH FROM THE INTERSECTION FOR 250 FEET INTERSECTION LOCATE NOTICES CANNOT EXCEED 50 FEET IN ALL DIRECTIONS ON BOTH SIDES OF THE ROAD S e If more than a 50 foot radius of an intersection needs to be marked separate locate notices must be issued because it would then be considered as working on separate roads e If markings need to be done at an intersection and down one or more roads separate locate notices must be issued one for the intersection itself and one or more locate notices for the markings needing to be done along the road s Example of valid marking instructions MARK THE ENTIRE INTERSECTION OF CLARK STREET AND STATE STREET INCLUDING 50 FEET IN ALL DIRECTIONS Example of invalid marking instructions MARK THE ENTIRE INTERSECTION OF AXTELL DRIVE AND KNOX ABBOTT DRIVE INCLUDING 50 FEET IN ALL DIRECTIONS ALSO MARK BOTH SIDES OF AXTELL DRIVE GOING NORTH FROM THE INTER
15. lick Here Remote Application m Remote User Take Test En Ly iT t a ji 1i F A irk date ond Th f Agreement fa Watch Training Videos Click Here GEOCALL LOGIN REMOTE USER MANUAL Log in screen is where you will enter your User Name and Password which is assigned by SC811 Login to After you enter your credentials click the Log in button to get started WELCOME SCREEN The welcome screen will show various information ranging from mapping tool reminders to upcoming holidays ee Welcome South Carolina 811 _ Welcome to C811 Replicating Locate Notice When replicating a locate notice in the GeoCall application please always refresh the map with the green arrow at the end of the intersecting street gi Scorch a Noticaion a Intensection mi ey PSDs a Version 2 Replicating a locate notice you must refresh the map on all locate notices after the work location Information has been entered or use the Remove work information button a Remove Work information If you don t refresh the map by redrawing the dig site area the wrong member operators will be notified and not the correct members who are in this area Memos Memo 17 5 14 15 Effective 2 13 15 C811 New Member Valley Public Service Authority VPSA25 Contact 803 993 20553 County Aiken Facility Sewer Water Midlands Utility Ine MUI26 Contact 803 359 4803 County Fairfield Lexington Orangeburg Richl
16. on the map and or plotting the work site with the incorrect mapping tool can result in certain a SC811 member operator s not being notified that should be Please be cautious when using these tools The Raster view is very helpful in determining which mapping tool to use in most cases DRAW POINT TOOL To Use the Draw Point Manually Change the marking tool to Draw Point use drop down Hoover over your selected dig site area and left click to anchor the site marker down The shaded area around the site marker is an automatic buffer which is 250ft and cannot be adjusted Guidelines on when to use the Draw Point e Intersection notices e the job site is located at the intersection if the Point tool does not cover the entire property including property boundaries and roadway you will need to use the Parcel data if available or the Polygon tool e When working at a single Point address little pink house shown on the map and when the Point tool is placed on the map the buffer zone touches the entire property including property boundaries and the road it is located on Automatic Draw Point Selected Result l l l o l Using this feature will turn the red X indicator that represents a Point address or a selected intersection into an automatic site marker If you use this feature to plot the map please make sure to follow the same guidelines as if you manually placed the Point tool on the map 38 To u
17. operators To Resend 1 Pull up the locate notice 2 Verify the information Click Secondary Action 3 Change make sure the notice type is Resend 4 Change the work date and time if the original time frame has not expired 5 Go to the Remarks section and type the following statement RESENDING DUE TO DOGS ON PROPERTY ARE FRIENDLY 6 Click Save or Save and Close This will generate a new notice number which is confirmation of the Resend lt 1f the crew states that the area was marked incompletely or incorrectly you will need to give the number to the member operator locator for the caller to speak with someone directly 48 REMARK A Remark is used when the markings have been destroyed by weather fading or someone else destroyed the marks A Remark can only be processed once the 3 full working day notice has expired on the original notice The system will stamp the current work date and time on the Remark and will re calculate a new good through and update date It is up to the member operators as to how soon they respond You will now go by the new update and through and update dates provided A Remark can be processed by the person who originally generated the locate notice a person who is with the company that generated the notice or by a subcontractor who is listed on the notice You will not suppress members on a Remark Work Location Type Work Remark w SEE INSTRUCTIONS y Work Date amp 08 11 2015 E 1
18. populate in this section and will receive notification from SC811 that underground lines need to be located You must let the system automatically generate the members operators Member AT amp T D BSZB45 Under the member operators you will see the ae code for that member operator along with the 800 778 9140 pi ae Phone type of facility s they maintain and the contact ra ee es ee information for the locator company who marks cocs2 for that member operator 803 600 4689 Water No Members On Ticket x There are no codes on this ticket Are you sure this is correct and you received no errors during processing s ho No Members On Ticket Error This error can happen when processing new notices or when performing secondary actions This pop up will appear when the Save Replicate or Secondary Actions features are selected You need to click No and remap the area and make sure that the members generate in the Member section DO NOT MANUALLY ADD ALL OF THE MEMBER OPERATORS ON THE NOTICE If you click Yes it will let you save and close the notice with NO member operators which means they will not receive the locate notice This will not be a valid notice Please review the information below If you were processing a New Locate Notice e You will need to create a new locate notice and make sure that member operators auto populate e Pull up the No Code locate notice that originally had no membe
19. 1 56 AM Time To create a Remark 1 Click Notice Number and type in the notice number 2 Verify the information Click Secondary Action 3 Change the Ticket Type to Remark 4 Go to the Remarks section and type the following statement Remark due to ig Always state how the markings were destroyed Remarks REMARK DUE TO PLEASE REMARK DUE TO WEATHER 5 Click Save or Save and Close 6 This will go out immediately for the current date and time and provide a new good through date update date and notice number which is confirmation of the Remark If your company destroys the markings a new locate notice must be processed 49 UPDATE ON TIME This type of locate notice is used when an existing notice needs to be extended for more digging time on the12 working day of the notice by 11 59pm which is termed as updating on time This action will re calculate a new 3 full working day notice and extend it for an additional 15 full working days Please keep in mind that notices should never be updated more than 3 full days prior to the Update date Should any information change when updating the notice a new normal notice will have to be entered The member operators from the mapping will refresh automatically in case a new member has been added since the notice was created You will never suppress members on this type of notice This notice type can be entered 24 hours a day 7 days a week Work Location Ty
20. 233 4229 4235 and 4243 Wilmot Ave Richland County Columbia Directions N BELTLINE BLVD IS NEAR THE AREA ADDRESSES 4223 4229 4235 AND 4243 WILMOT AVE Instructions MARK THE ENTIRE PROPERTIES ADDRESSES ARE SIDE BY SIDE Incorrect mapping Correct mapping NO SPECIFIC ADDRESS This type of locate notice is processed when the work is taking place at a property in which no specific address or lot number is available You will leave the Address field blank and provide detailed directions to the work site which is required information You may supply landmarks identifying the area house and description church store etc Example Work site is for a new park with no address Tip To find the general work site location on the SC811 locate one of the intersections on the map and work from there on plotting the work site Use the Raster to cut the overlay on for further assistance in these cases St County Place 3C CHARLESTON CHARLESTON Address RIVERS AWE Intersection HANAHAN RD Directions THIS IS A NEW WORK SITE FOR A PARK THE NEW PARK WORK TYPE NEW CONSTRUCTIONSFOR A PARK MARK Instructions WILL BE LOCATED OFF RIVERS AVE BETWEEN AICHELE DR ENTIRE PROPERTY PROPERTY CORNERS HAVE BEEN AND HANAHAN RO ON THE SAME SIDE OF THE ROAD STAKED OFF FOR THE PROPERTY LINES 23 APARTMENT COMPLEX MOBILE HOME PARK If an address is given for an apartment complex or for a mobile home park specify whet
21. 300FT PAST MARSH SIDES OF THE UNKNOWN ROAD FOR SO00FT ISLAND WAY ON THE LEFT SIDE OF THE ROAD When locating unknowns on the SC811 map you will need to try and locate the road the unknown is located off of or an intersection to go by to pinpoint the location For this example go to the Bincoulars on the tool bar and type in the road the i CANE BAY unknown is off of And then find the intersecting road that was provided in the directions and work from there UNKNOWN FOR EASEMENT RIGHT OF WAY A request for an address and easement or right of way to be marked requires two locate notices one for the address and one for the easement right of way A request to have an easement right of way marked going down more than one street requires a separate locate notice to be issued for each street The street that the easement right of way is off of will need to be entered in the Street field If the easement right of way is between two streets enter UNKNOWN in the Street field and provide detailed directions in the Instructions section An example of a utility easement that needs to be marked is shown below CHARLESTON CHARLESTON we UNKNOWN RD MICHAUX PKWY UNKNOWN RD IS THE CROSS COUNTRY GAS PIPELINE STARTING AT THE UNKNOWN GAS PIPELINE RIGHT OF RIGHT OF WAY CROSSES THE MICHAUX PKWY APPROX WAY AND MICHAUX PKWY AND MARK DOWN THE ENTIRE 2000FT WEST OF INTERNATIONAL BLVD RIGHT OF WAY FOR 1320FT HEAD
22. 7 1 4 miles 143 880 2 1 4 miles 7 1 2 miles 92 400 17 1 2 miles 145 200 2 1 2 miles 7 3 4 miles 93 720 17 3 4 miles 146 520 27 3 4 miles 8 miles 95 040 18 miles 147 840 28 miles 8 1 4 miles 96 360 18 1 4 miles 149 160 28 1 4 miles 8 1 2 miles 97 680 18 1 2 miles 150 480 28 1 2 miles 8 3 4 miles 99 000 18 3 4 miles 151 800 28 3 4 miles 9 miles 100 320 19 miles 153 120 29 miles 9 1 4 miles 101 640 19 1 4 miles 154 440 29 1 4 miles 9 1 2 miles 102 960 19 1 2 miles 155 760 29 1 2 miles 9 3 4 miles 104 280 19 3 4 miles 157 080 29 3 4 miles 10 miles 105 600 30 20 miles 158 400 30 miles Remarks Field Used for providing notations when performing actions such as Cancel No Show Resend Remark and Update Start and end the follow up comments with two asterisks Remarks REMARK DUE TO PLEASE REMARK ALL LINES DUE TO WEATHER CREW ON SITE NOW PLEASE CONTACT JOHN BLACK IF ANY QUESTIONS When typing information in these fields use complete sentences Please use commas periods etc in these fields If there are any other types of follow ups in this field they will need to be separated by hitting enter twice F9 key will expand each of these 3 boxes This is an example of a locate notice that has b
23. BIA Address 86 RIDGELAKE DR Intersection SHADOWCREEK CT Directions NONE MARK ENTIRE PROPERTY Instructions Here are the Searched Results Search Results Similar Addresses Q 5024 RADCLIFFE RD FOREST ACF Q 5037 RADCLIFFE RD FOREST ACF Q 5025 RADCLIFFE RD FOREST ACF Q 5000 RADCLIFFE RD FOREST ACF Q 5020 RADCLIFFE RD FOREST ACF Q 5028 RADCLIFFE RD FOREST ACF Q 5019 RADCLIFFE RD FOREST ACF Q 5001 RADCLIFFE RD FOREST ACF Q 5040 RADCLIFFE RD FOREST ACF Q 5031 RADCLIFFE RD FOREST ACF Q 77 RIDGE LAKE DR COLUMBIA Rit Q 83 RIDGE LAKE DR COLUMBIA Ric Q 80 RIDGE LAKE DR COLUMBIA RI Q 91 RIDGE LAKE DR COLUMBIA RIC Q 88 RIDGE LAKE DR COLUMBIA RIC Q 90 RIDGE LAKE DR COLUMBIA Ric Q 79 RIDGE LAKE DR COLUMBIA Rit Q 82 RIDGE LAKE DR COLUMBIA Rit Q 74 RIDGE LAKE DR COLUMBIA RIC Q 75 RIDGE LAKE DR COLUMBIA Rit Q 76 RIDGE LAKE DR COLUMBIA Rit Q 86 RIDGE LAKE DR COLUMBIA Rik Q 89 RIDGE LAKE DR COLUMBIA Ric Q 84 RIDGE LAKE DR COLUMBIA RIC Q 78 RIDGE LAKE DR COLUMBIA RI F Similar Streets Q RADCLIFFE RD FOREST ACRES R Q RIDGE LAKE DR COLUMBIA RICHI Q RIDGELAND ST COLUMBIA RICHL Q RIDGELEY PL SAINT ANDREWS R Notice that an Exact Address or Exact Street was not found in the system however if you look under Similar Addresses you will notice a match 86 Ridge Lake Dr and under Similar Streets Ridge Lake Dr In this example the sys
24. ENTER LATITUDE amp LONGITUDE Degrees for example 34 03417 for the latitude and 81 09473 for the longitude The more numbers you have after the decimal point the more accurate the location should be It is preferable to have at least six numbers Latitude always goes in the first box longitude in the second Once entered click on the OK and this should pinpoint the location on the SC811 map with a red triangle Format Degrees Degrees Minutes Seconds Degrees Minutes Latitude 34 03417 Longitude 81 09473 OK Close Degrees Minutes Seconds for example 34 03 41 for the latitude and 81 09 47 for the longitude When entering in the lat long in this field you must put a space between the numbers ex type in 34 hit the space bar type in 08 hit the space bar type in 15 Make sure that you DO NOT put a space after the last numbers Degree Minutes for example 34 03 for the latitude and 81 09 for the longitude After clicking OK the system should pin point the location on the map with a red X and then select the proper Drawing Tool to plot the map 26 INTERSECTION NOTICES Intersection locate notices cannot exceed 50 feet in all directions on both sides of the road This can be requested on one locate notice For this type of request you will need to enter one road in the Street field and the other road in the Intersection field A request for a
25. Fiber No Responses Telecommunications No Responses City of Myrtle Beach CMB20 For Sewer Last Action on 06 22 2015 07 15 50 AM was 20 Marked Response History On 06 22 2015 07 15 50 AM by gbrewer52 gmail com 20 Comment City of Myrtle Beach CMB20 For Water Last Action on 06 22 2015 07 15 50 AM was 20 Marked Response History On 06 22 2015 07 15 50 AM by gbrewer52 gmail com 20 Comment CITY OF NORTH MYRTLE BEACH CONM 4 For Water Last Action on 06 19 2015 11 31 05 AM was 20 Marked Response History On 06 19 2015 11 31 05 AM by cscarter nmb us 20 ___ Comment ITC Deltacom Coastal AKA EarthLink BSN IFN BTI ITCC76 ITCC76 For feet south of reek subdivision for Avenue South length puth of this E S City of Myrtle Beach CMB20 843 918 2000 Sewer Water CITY OF NORTH MYRTLE BEACH CONM24 843 280 5539 Sewer Water Frontier Communications formerly Verizon FTRZ06 800 778 9140 Telecommunications Horry County Government HCG73 843 915 5632 Fiber Ilam Talanhana FITA Your company that requested the locate notice will appear in this section with 360 beside it This is where you will be able to read member operators response or the systems response 51 Adding Response per a member operator 1 Go Under Search 2 Click Response and then click on the By Ticket view 3 Enter the notice number GE
26. Hwy 178 until you find the cross street with Bird Dog Rd OR Go to the Searched Results and type in Bird Dog and the system will look up that road which less results to filter through 36 MAP SEARCH TOOL This feature is used to search the SC811 map for streets and or map notes in the County the work is taking place in and you do not get an exact match in the Search Results section Not getting an exact match on an address and or street does not mean that it does not exist it means that system may not recognize the address provided the street name could be spelled differently that what was provided this also includes if the street provided was given as one word and the map has it spelled as two words You may receive a wide range of results under the Search Results located on the right side of the screen and can range from Exact Address Exact Street Street Begins With and Intersection Similar Addresses or Map Notes green dots that SC811 put on the map indicating new roads subds Again the SC811 map is to be used as a tool to find the work site general work site You can also use this feature for quick reference to pinpoint an area on the map if the work 1s taking place along an Interstate or if the roads the work site 1s located on are not showing up on the map due to being new Example the system is looking in Richland County for 86 Ridgelake Dr St County Place RICHLAND w COLUM
27. ING IN A SOUTHEAST DIRECTION Example of Right of Way Find the intersection of Michaux Pkwy and International Blvd Follow the directions to the right of way Cut the Raster on most of the time you can see the cleared right of ways and or easements Notice the right of way in this picture One your location is found plot the map with the Line tool along the right of way according to the marking instructions a Plotted with the Line tool down the right of wa Po g 25 LATITUDE LONGITUDE LOCATE NOTICES This type of notice is when you would like to use Latitude Longitude coordinates to help you pin point your work site location on the SC811 map These coordinates are commonly used when the work is taking place in an area such as easement right of way new work site location for a subdivision development and or a work site with no address It is very important to remember that even when using the Latitude Longitude coordinates you must provide the Address if applicable Street the work site is on a Intersecting road within 1 4 mile of the job site the County City detailed driving directions to justify mapping location and clear marking instructions Full Extent To Selected To enter Lat and Long cords go the mapping tool bar click on and select To X Y Once this has been selected this box will pop up which is where you will enter your coordinates Find Location x HOW TO
28. N This type of notice is a non excavation notice and does not cover any digging work With a Design notice The South Carolina state law requires a 15 full working days notice excluding the day the notice is entered weekends and holidays to respond A normal locate notice must be called in before any digging work takes place Follow ups can be made on this locate notice This notice type can be entered 24 hours a day 7 days a week Never Suppress members on this locate To create a Design locate notice New p Click New Icon Verify Notice Type is Design 3 Fill out all fields and provide detailed marking instructions You will always need to include the following information e Directions used for additional roads alternate street names directions to work site and landmarks e Instructions marking instructions special notations for locations and any other information pertaining to the locate request Plot the area of the work site location on the map Verify all information on the locate notice before Saving NO i Save and Close 6 If processing a single locate notice you may click on the icon The locate notice number will generate You cannot go in on an existing notice and change information once the notice has been saved If multiple notices need to be made Click the Save icon 15 this is located directly to the right of the Save and Close icon This will generate the notice number and then allow the noti
29. NE MARK ENTIRE PROPERTY Instructions A LOCATE NOTICE WILL BE CREATED FOR EACH COUNTY Lee county side You will need to use the Polygon and plot the job site outlining the property boundaries also You may have to use the road the work site is located on to get yourself on the map 28 WORK ALONG A ROAD This type of locate notice is processed when markings need to take place on a road for a certain length A request to have underground lines marked along a road cannot exceed 1320 feet Each locate notice entered will need to be broken down by this footage or The road the work is taking place along goes in the Street field Note If the work is taking place from an intersecting road enter that road name in the Intersection field The total requested footage must be provided on each locate notice You will never reference a notice number for a starting point ending point or part of the marking instructions The same rule applies for working long distances down Interstates Easements and Right of Ways When plotting the area on the map the footage will be displayed for you to view to measure the distance When the road the work is taking place along is on the SC811 map plot the area with the Line tool The following information is required to be given when working along a road e Starting Points can be from a road a certain distance from a road an address a pole etc If the work is starting from at poles peds etc You must provi
30. Notification Supervi x EJ Response By Tick x id d Page iloi b b a Ly Export Clear Filters ENadd Response Number Member Name Code Creation Fxility List Lastvisit 50811 BLUR 0SN 2015 01 4 Waste Water 6 4 2015 314 4 AT amp T D BS4B45 BSZB 0S0aN2015 01 4 Phone Wf42015 314 4 City of Columbia COCH8 0SN 2015 01 4 GH 2015 3 14 44 Level 3 Commu LC S020153 01 4 KANGI S 314 4 SCEG Electric SCEKZ42 O6 042015 01 4 Electri 6 4 2015 N44 SCEG Gas 50 SCGZ 06032015 01 4 Gas W2015 3 14 Time Warmer Ca TWCOZ4 D032015 01 4 Cable BWf42015 314 4 50811 TOLS D6 08201501 4 Waste Water 6 4015 314 4 Critical facility marked The utility owner List of Codes or their designated representative have contacted the excavator and www sc811 com have agreed to a period that and owner representative must be present Excavator closed notification ticket Work during exaction to identify the marked Complete facility and or monitor the excavation Notification ticket closed by system Locator and Excavator have agreed and No Conflict documenting marking schedule Member APEE not in area of Facility owner s master contractor is excavation responsible for locating facilities Marked Subaqueous facilities 10 days to locate or Locate not complete Unable to contact communication required excavator o0 Homeland Security Issue Request Insufficient information Please call denied Facility Owner shall contact
31. OCALL V3 BETA TEST SYSTEM Tasks Enter the locate notice 7 New number in the pop up box aa Search er io Nonitabon Notices Toda Lik Number IUSPOCMUCUINULILES Notice Number Response By Ticket x Notice Search Notice for Code ersion My Notices Today anin A a SuspendedNotices Voice L Web 3E Response EF By Ticket F Welcome Notification Supervi 1505080002 Response By Tick Page 41 of1 I a g Export Clear Fites e ro Response Number Member Name Code Creation FacilityList Lastvisit 1505080002 AGUA WORKS BLURO 05 08 2015 03 _ Waste Water 526 2015 2 32 1505080002 AT amp ND BS4B45 BS7B45 05 06 2075 03 _ Phone 5 26 2015 2 32 _ 1505080002 Duke Energy Pr CPL 05 05 08 2015 03 _ Electric 26 2015 2 32 7__ 1505080002 LUGOFF ELGIN LEWS 05 08 2075 03 _ Water Be62015 2 32 1505080002 Time Warner C TwWC2440 05 08 2015 03 Cable 526 2015 2 32 1505080002 ALLA WORKS TOLS3 05 08 2015 03 _ Waste Water S262015 2 32 zj 2 esponse sA Number click on your Member company name then EJ Add Response Left click on the icon Select the Positive Response code you would like to Poe ORI i OW arOe Opo document and you are responsible for adding the Positive Response information Responses Response AQUA WORKS BLURO2 For Waste Water No Responses AQUA WORKS TOL53 For Waste Water No Responses AT amp T D BSZB45 BSZB45
32. OI selected which will be Q STATLER RD COLUME 3 Q TYEU TRL COLUMBIA indicated by a red X When trying to locate Highways or Interstates on the map you may get several results This indicates that it is broken down into different city town areas according to where it is located on the SC811 map The best way to get in the general work site area is to go the Search field and type in the closest cross street to the job site This should zoom into the general area of the work site provided by your work site information St County Place w LEXINGTON SWANSEA Address HWY 178 Intersection BIRD DOG RD dy Pane y BIRD DOG 2 r Search Results Search Results a Exact Street 3 Qq BIRD DOG RD RURAL LEXINGTON 3 F Street Begins With a 3 intersecting oe a 206 Ro 3 Q CLAY BOTTOM RD RURAL LI a HWY 178 PELION LEXINGTON 2 i a 178 RURAL LEXINGTOI 4 O HWY 178 RURAL LEXINGTON A e pak KE l 2 3 Q BIRD DOG RD RURAL LEXINGTON a HWY 178 SWANSEA LEXINGTON 2 3 Similar streets a KJ or a N 2 BIRD DOG RD RURAL LEXINGTON 4 Q HWY 21 1 RURAL LEXINGTON NS 3 a BRADY TAYLOR RD SUMMIT LEXIM a Q HWY 321 GASTON LEXINGTON A a3 Q HWY 321 WEST COLUMBIA LEXING amp a O HWY 378 BATESBURG LEESVILLE a w a Q HWY 378 GILBERT LEXINGTON b N PL mi ce The system is looking for Hwy 178 which is broken down into different Sections as found on the SC811 map You can select each result for
33. SECTION FOR 500 FT 17 Example of invalid marking instructions MARK THE ENTIRE INTERSECTION OF LAKE MURRAY BOULEVARD AND SAINT ANDREWS ROAD INCLUDING 200 FEET IN ALL DIRECTIONS IF AN AREA TO BE MARKED HAS BEEN PREMARKED WITH FLAGS PAINT OR STAKES THE AREA OF WHERE THE WORK WILL BE DONE MUST STILL BE PROVIDED Example of valid marking instructions ADDRESS IS 289 EDENWOOD DRIVE AREA TO BE MARKED IS WHITE LINED ON THE FRONT OF THE PROPERTY Example of invalid marking instructions ADDRESS IS 4759 BROAD RIVER ROAD MARK AROUND THE STAKED AREA NO MORE THAN FIVE LOT NUMBERS FIVE BUILDINGS OR FIVE HOUSE ADDRESSES THAT ARE SIDE BY SIDE ON THE SAME SIDE OF ONE ROAD CAN BE ENTERED ON ONE LOCATE NOTICE e A request to have the entire property or properties and including both sides of the road marked can be done as long as the area to be marked does not exceed past the property lines If the markings need to be done along the road past the property lines s an additional locate notice or locate notices will need to be issued to cover the area along the road Example of valid marking instructions MARK ENTIRE PROPERTIES AT 1 2 3 4 AND 5 JOHN ST AND INCLUDE BOTH SIDES OF THE ROAD PROPERTIES ARE SIDE BY SIDE e A request to have up to five apartment buildings marked as long as they are side by side on the same side of one road there is no limit on the amount of addresses within each apartment building
34. Search allows you to search for a locate notice that was originally entered under your user name only You can only search one day at a time and by these selected criteria ranges Notification Remote Notices Search i County Po When using this feature keep in mind less is Street Name best when searching For Example if you Intersection searching for a notice that had the address of Subdivision 810 Dutch Square Blvd In the Street Field a just provide Dutch street endings are not i S included Information in the other fields may be er Phone entered select the date The system will filter on the date selected all notices that you entered that biri 01 30 2015 E contain Dutch in the street name Old Ticket Number Ok Cancel GEOCALL W3 Tasks New amp 48 Search S gt Notification Notice Mumber Remote Notices Search My Notices Today a3 Response l wersion 2 My Notices shows you a view your notices entered for the day to the right of the Task bar Response _This is used when the digging has been completed and you are ready to close out the locate notice For more information on Positive Response refer to the Positive Response section Locate Notice Form Red fields are required The Notice entry screen is broken down into sections the Company Caller Information Caller Site Contact Custom and Work Location There are two ways to move around the Notice screen yo
35. Souths Carolina Call 811 Before you Dig GeoCall Remote Training Manual TABLE OF CONTENTS SC811 Remote User Information Remote Access Welcome Screen Notice View amp Tool Bar Filling out the Locate Notice Caller Company Site Contacts Done By Duration Drill Bore Explosives RR Custom Field Subd Done For Work Site Location Notice Type Field Notice Types e Normal e Design e Subaqueous amp Actions Work Type and Work Date amp Time Field State County Place Fields Address amp Intersection Fields Directions amp Instructions Fields SC811 Location Entry Guidelines Other Locate Notice Examples amp Guidelines e Single Multiple Addresses Point Address No Specific Address Apartment Mobile Home Parks Unknown Roads Alleys RR Unknown Easement Right of Ways Lat amp Long Intersection Notices County Lines Working along a Road Footage Segments Remarks Field amp Example of completed notice Mapping Tool Bar Map Legend Locating the Dig Site Map Search Tool Mapping the Dig Site amp Site markers e Draw Point e Draw Line e Draw Polygon Members Section Adding Members Disclaimers Notice Number Update amp Expiration Dates 2 3 4 5 6 7 8 10 10 Replicate amp Secondary Action 45 Cancel 46 No Show 47 Resend 48 Remark 49 Update on time amp Late 50 360 Positive Response amp Codes 51 54 Notice amp Action Overview 55 SC811 REMOTE USER INFORMATION The Remote User program is for companies
36. You must check Positive Response before performing this action Member operators have 3 hours to respond You must suppress members that have positively responded Subg Remark Used when the area needs remarked due to markings are no longer visible by weather fading or someone destroyed the marks This will issue new good through and update dates This goes to all members never suppress Subq Resend Used to add a notation or comment to an existing notice that does not change any of the original information or if there are signs of underground facilities with no marks and Pr is in the system If the 10 full working days has not expired please make sure to change the date and time Suppress all members if you are resending to add a member operator Subq Update when a notices needs to be extended for more digging time It goes to all member operators Work Type This field is where you select the type of work that is taking place on the job site Note your company is only covered for the digging work specified on the locate notice AERATION BARN INSTALL BORINGS OTHER BORINGS PERC TEST BORINGS SOIL SAMPLES BOX CULVERT INSTALL BRIDGE CONSTRUCTION BRIDGE INSTALLATION BRIDGE REPAIR BUILDING DEMOLISH BUILDING HOUSE BURY ANIMAL CABLE BURY SERVICE CARPORT INSTALL CATCH BASIN COLLASPED Type Work Normal The drop down list is in alphabetical order When there are several types of work taking place on the locate notice you are
37. ame If NO INFORMATION changes on the locate notice Go to the end in the Instructions section and type the following statement UPDATED FROM NOTICE TOO OLD TO UPDATE oe Directions MARK ENTIRE PROPERTY Instructions UPDATED FROM NOTICE 1501010001 TOO OLD TO UPDATE e DO NOT reference the locate notice number if any of the information changes 6 Click Save or Save and Close This will generate the new notice number Update and Expiration dates 50 VIEWING ADDING POSITIVE RESPONSE and CLOSING OUT LOCATE NOTICES IN GEOCALL This became mandatory on June 7 2015 You are responsible for responded Closing out your locate notices once excavation is complete How to View a Member s response in Geocall 1 Enter your locate notice number Double click to open 2 Go to View and then select Responses J appear in Green nformation Update Replicate gt Actions checking Positve Response before excavating to ensure that all members have positivly When a member has not responded they will appear in Red When they have responded they will Work Location Type Work Ba History i Responses Update Work Date amp 06 24 2015 Time St County Place HORRY S HWY Responses Member 11 59 PM NORTH MYRTLE BEACH 17 l x x Response GREENWALL CONSTRUCTION SERVICE INC 360 For 360 No Responses Horry County Government HCG73 For
38. and Facility Sewer 2015 Holidays July 3 2015 Friday Independence Day September 7 2015 Monday Labor Day November 11 2015 Wednesday Veteran s Day November 26 2015 Thursday Thanksgiving Day November 27 2015 Friday Thanksgiving Day Holiday December 24 2015 Thursday Christmas Eve December 25 2016 Friday Christmas Day December 26 2015 Monday Day after Christmas This is a legal hollday C817 wil be open the 3 full working days notice will be calculated from the next business day Next Holidays Mav 25 2075 Mondavi Memorial Day GEOCALL MAIN TASK BAR amp METHODS OF PULLING EXISTING NOTICES Call ii New Selecting this Icon will citi open a new locate notice When selecting new you should be New Tasks processing the following notices a Search Normal Design and Subaqueous a M Notification 4H ae Response Version 2 GEOCALL W3 Tasks Mew 48 Search SJ Notification Notice Number Remote Notices Search My Notices Today a Ef Response Wersion 2 Click Notification 3 options will appear Notice Number This is used when an existing notice needs to be pulled for viewing or to perform a secondary action Once you click on Notice Number a box will pop up and you will enter the locate notice number Then click ok and the notice will pull up for you to view Notification Notice Number x Number 1302010000 OK Cancel Remote Notice
39. ce to be Replicated to create a new notice e Click Replicate icon Replicate i ENE R gt Work Informati l Click Remove Work Information icon 9 5MOS ot Maman This function will remove the County Place Address the Street the Intersecting Street and the mapping of the previous locate This step is optional Complete the notice using the above instructions An example of the Work Location Information section on a Design locate notice Edit x Edit the value toratim DESIGN WORK FOR NEW ROAD EXPANSION FROM N ARROWWOOD Type Work Design DESIGN ROAD CONSTRUCTIC DR GO DOWN DUTCH SQUARE BLVD r 1 TO WHERE THERE IS A NEW Work Date amp 09 19 2012 Fa 11 59 PM jee SECTION BEING EXTENDED WHICH IS Time STAKED OFF JUST BEFORE THE R LIGHT AT THIS POINT MARK unty J5 CH 0 ft is St County Place SC gt RICHLAND COLUMBIA I DOWN THE NEW EXTENSION OF Address DUTCH SQUARE BLVD DUTCH SQUARE BLYD FOR SO0FT Intersection N ARROWWOOD DR Directions ADDITIONAL ROAD BROAD DESIGN WORK FOR NEW amp Instructions RIVER RD AND BAKERSFIELD ROAD EXPANSION FROM N ARROWWOOD DR GO DOWN DUTCH r PSL ee MIL ees ee Remarks F9 EXPANSION Members will be notified to contact the caller within 15 full working days to make arrangements for the Design locate notice 12 SUBAQUEOUS This type of notice is where the work will take place under a body of water in
40. cluding rivers streams lakes waterways swamps and bogs The South Carolina state law requires a 10 full working days notice excluding the day the notice is entered weekends and holidays to respond and may be scheduled up to 20 full working days in advance Be sure to make note in the Instructions section of the change of the 10 full working days notice and when the digging work is scheduled to begin On Subaqueous Notices the Tolerance Zone is I5ft out either side of an indicated facility Making notation of requesting the area to be marked asap or before the 10 full working days notice is against SC811 guidelines Never Suppress members on this locate To create a Subaqueous locate notice New Click New Icon Verify Notice Type is Subaqueous 3 Fill out all fields and provide detailed marking instructions You will always need to include the following information e Directions used for additional roads alternate street names directions to work site and landmarks e Instructions marking instructions special notations for locations and any other information pertaining to the locate request 4 Plot the area of the work site location on the map 5 Verify all information on the locate notice before Saving NO f Save and Close 6 If processing a single locate notice you may click on the a icon The locate notice number will generate You cannot go in on an existing notice and change information once
41. daries and roadway will be selected 21 When using a point address to map the work site and the buffer does not touch and or cross over the street as shown in the example below you must use the Draw Polygon tool marking from the point address to that road work is taking place on The reason for using the Draw Polygon tool is there may be utilities that run from the road to the site address that would not be notified due to the buffer did not touch and or cross over the street Single Address Incorrect mapping 911 address on map but the buffer zone does not touch the street when using Draw Point or Property Boundary Under Point Example Address 2500 Rowesville Rd Orangeburg County Orangeburg Example This is without using the raster Example This is using the raster Notice how far Rowesville Rd is from the actual address The address point selected is for 2500 Rowesville Rd in Orangeburg Single Address Correct mapping for example above Example This is without using the raster 22 MULTIPLE ADDRESSES When requesting more than one address SC811 can process up to 5 addresses on one locate notice but the addresses must be directly side by side on the same road Be sure to include the following statement in the Instructions section These properties are side by side When entering multiple address leave the address field blank Map the area with the Polygon around the addresses to the road Example 4
42. de directions to where the items are located on that road e Ending Points can be at road an address or by footage specified on the notice If the work is stopping at poles peds etc You must provide the footage from the start point and in which direction the item is located on that road e Which side s of the road to mark e Total footage being requested from start to end must be provided on every locate notice e In which direction the markings need to be done north east south west etc Example of starting from an Address St County Place SC v GREENWOOD GREENWOOD Address BYPASS 72 Intersection LAUREL AVE E Directions NONE STARTING AT ADDRESS 1716 BYPASS 72 NE MARK THE Instructions ADDRESS SIDE OF BYPASS 72 NE HEADING SOUTHEAST TOWARDS LAUREL AVE E FOR APPROX 1320 FT Measurement full 0 250 mi 1321 ft 440 yd errs FOOTAGE SEGMENTS Miles Feet Miles Feet Miles 1 4 mile 04 120 10 1 4 miles 106 920 20 1 4 miles 1 2 mile 55 440 10 1 2 miles 108 240 20 1 2 miles 3 4 mile 56 760 10 3 4 miles 109 560 20 3 4 miles 1 mile 58 080 11 miles 110 880 21 miles 1 1 4 miles 09 400 11 1 4 miles 112 200 21 1 4 miles 1 1 2 miles 60 720 11 1 2 miles 113 520 21 1 2 miles 1 3 4 miles 62 040 11 3 4 miles 114 840 21 3 4 miles 2 miles
43. dge the highway number In this case ask the caller if the highway also has an actual highway name If the highway does have a name you will make notation in the Instructions field Address 7 i HWY 100 Highway Entering Interstates When entering interstates you simply enter I space then the number in the Street field I 26 You will not have to spell out Interstate Address TE Interstate Entering Unknown If the work is taking place along a cross country right of way railroad tracks interstate ramps streets that are not named and unknown alleys UNKNOWN goes in the street field and in the Directions section you will need to specify what the unknown is representing and where it is located Address UNKNOWN Unknown Entering Secondary Roads When entering these types of roads in the Street field you will enter S 1 11 The first number will be the county number and the second number is the actual road number In these cases SC 811 may not acknowledge these types of roads In this case ask the caller if this road has an actual road name If the road does have a name you will make notation in the Instructions field 15 Type 4 box This field is for the street ending to the road name such as Dr Rd Cir etc SC811 map works better when providing the acceptable abbreviations ACCEPTABLE ABBREVIATIONS Avenue AVE Parkway PKWY Boulevard BLVD Place PL Bypass BYP Point PT Circle CIR Road RD Cr
44. ding the day the notice is entered which is the Work Date and Time the new Update and Expire dates and A new locate notice will need to be created any time after the 12th working day the Update date EXPIRATION DATE The Expire date is the 15 working day from the 3 day Work Date and Time on the locate notice and is the last date for which the locate notice is valid The time is calculated through 11 59 p m on that 15th day The notice is termed Expired after the 15 day if an Update locate notice was not issued on the 12 working day of the notice You cannot perform any actions on an expired locate notices 44 REPLICATE AND SECONDARY ACTION Update Replicate gt Actions view REPLICATE FEATURE will copy a locate notice and will not keep a history It needs to be used when multiple notices are being processed when a notice is past the Update date closed out and needs more time for work and expired When using the Replicate feature you should only be processing Normal Design and Subaqueous locate notices If you are replicating locate notices pay attention to the Type field it will reflect that last action done on that notice if any were processed Please note when replicating a locate notice and you do not click Remote Work Information button to enter the new site location the following pop up box will appear This is alerting you that the mapping on the new locate notice was not modified Replicate No Map
45. e If the water was the only member that did not respond Member City of Columbia Wtr COC82 803 600 4689 Water 7 Click Save or Save and Close This will generate a new notice number which is confirmation for the No Show Disdaimers gt lt eee a er coats al aa PR Codes that CANNOT be No Showed Green Sewer Orange Communications Telephone and Cable TV Red Electric Yellow Gas By South Caroline state lav you must allow 6 2 feet margin on each side of the markings for the appropriate location of underground facilities 55 Any utilities that are not stated must be notified directly SC611 utility members mark only the underground utility lines they 100 aintain If the excavator is aware of or observes indications of an unmarked 120 facility the excavator must not begin excavation or demolition until an additional call is made to the notification center detailing the facility 121 and on arrangement is make for the facility to be marked by the operator within three hours from the time the additional call is received by the notification center 123 OK All other codes can be No Showed 1f needed RESEND This type of locate notice is used when an existing notice needs to be resent to add a note or comment that does not change any of the existing notice information adding directions to the job site changing site contact information dogs on site etc or to add a member operator s to an existi
46. earch Results AN A a Exact Address gt NA o C 810 DUTCH SQUARE BLVD COLUI ABAS 2 E Exact Street AC g DUTCH SQUARE BLVD COLUMBIA This example SHOWS the J Flintersecing result for selecting Exact 3 Q NARROWwOOD RD coLuIij Street The map will turn HO BAKERSFELDRD COLLIE the road red Keep in mind a E Street Begins With ae a _ E C DUTCH SQUARE BLVD COLUMBIA this 1s just an indicator to af Similar Addresses show your selection A list Q 172 DUTCH OAKS DR IRMORICHL of the intersecting streets that C 144 DUTCHOMKS DR RIDRICHL intersect with your selection C 136 DUTCH OAKS DR IRMO RICHL ill sh nder it Q 168 DUTCHOAKSOR Ruo RICH SOW Unger 1t Q 149 DUTCH OAKS DR IRMO RICHL 489 DUTCH OAKS DR IRMO RICH 1 7RUNGTON EITTEN A i yl 2 35 Search Results P Exact Street When the intersecting street a Q DUTCH SQUARE BLVD COLUMBIA k 3 intersecting is selected the red X 3 Q N ARROWWOOD RD COLUM cB intersecting appears on the map at the Q ARROWWOOD RD CO Q BUSH RIVER RD COLL intersection Q DUTCH SQUARE BLVD Q INNSBROOK DR COLL 3 Q LEYDEN LN COLUMBI This example shows the 3 Q BAKERSFIELD RD COLUMBI 3 H intersecting result for when the 3 Q BROAD RIVER RD COI 3 Q DIAMOND LN COLUME intersecting road to the Q DUTCH SQUARE BLVD 3 Q GLEN OAKS RD COLU work site location is Q MORNINGHILL DR CO 3 Q SHIRLINGTON RD C
47. een filled out in its entirety and mapped Save and Close Save Suspend 4 Add Member Remove Work Information S F te Action View Caller Information Work Location Phone 803 939 1117 Type Work Normal LANDSCAPING M Member Company Name SC811 Work Date amp 08 31 2015 F 11 59PM_ v AT amp T D BSZB45 Time BSZB45 Address 810 DUTCH SQUARE BLVD 800 778 9140 St County Place v RICHLAND v COLUMBIA v Phone City State Zip y sc 29210 COLUMBIA Address 810 DUTCH SQUARE BLVD City of Columbia Wtr Fax coc Intersection N ARROWWOOD RD ned 600 4689 vater Type a Directions THIS IS NEAR THE MALL MARK ENTIRE PROPERTY Source Instructions CUSTBUFFO1 CUSTBUFFO1 Copy To Telecommunications CUSTBUFFO2 Caller Remarks CUSTBUFFO2 Water Name JESSIE B CUSTBUFFO3 Phone 03 939 1117 Update Expires 09 17 2015 11 59 00 PM_ 09 22 2015 11 59 00 PM Refresh Qe Qe 7 Pane yer dif TAA Z INST 444 ii a 2 Site Contact N A A a os oOo es Name JESSIE B it 3H Eract Address z Q 810 DUTCH SQUARE BLVD COLU i J Property Boundary Under Point Ey Rn We I 1056 062 gt Q 810 DUTCH SQUARE BLVD COLUI It s i 3 H Exact Street Callback a Q DUTCH SQUARE BLVD COLUMBIA z Bhs 3 A Street Begins With oa SC811 3 Q DUTCH SQUARE BLVD COLUMBIA y 3 Similar Addresses Email jbozard scipups org Phone go3 939 1117 Duration
48. her the address is for the entire apartment complex mobile home park or if it is for specific buildings or address The locate request can be processed with the SC811 guidelines which is up to five buildings lots etc on one locate notice as long as they are side by side and on the same side of the road There is no limit on the number of apartments units in one building The main address should be entered in the Address field and the building number s will need to be typed into the Instructions section of the locate notice Directions THIS IS AT THE EDENWOOD APARTMENTS WHICH ARE MARK ENTIRE PROPERTY OF BUILDING J Instructions LOCATED OFF N EDEN DR AND RIVERWOOD DR LANDMARK BEHIND THE BI LO SHOPPING CENTER OFF CHARLESTON HWY HWY 321 Mesi a _ 4 Taan i UNKNOWN FOR UNNAMED ROADS RR TRACKS ALLEYWAYS This type of locate notice is processed when the work is taking place at a location such as work being done on an unnamed road an unnamed alleyway railroad tracks In these situations the word UNKNOWN will need to be entered in the Street field A description of the unknown and detailed directions of how to get to the unknown is required and must be provided in the Directions section Example of Unnamed Road Address UNKNOWN Intersection CANE BAY BLVD Directions UNKNOWN ROAD IS A NEW UNNAMED PAVED ROAD START FROM CANE BAY BLVD AND MARK DOWN BOTH Instructions LOCATED OFF CANE BAY BLVD APPROX
49. lect Print or contact 1 800 290 2783 option 1 Site Contact Name of the person the member operator s locator s should contact if they have any questions Site Contact Name REMOTE USER Phone 803 939 1117 Ext field is available Email Callback BETWEEN 84M 5PM Name This field is for the person s name Alternate contacts need to be provided in the Instructions field Phone This field is for the site contact s phone number Email This field is for the site contact s email address Note this is NOT where the email copy will be sent Callback This field is only for additional information about the site contact For example they may have additional information such as best time to reach the site contact in this field Done By Done By This field is for the name of the company who will be doing the excavation digging work that is specified in the Work field on the notice Itis important that this information is entered correctly especially if the digging work will be done by someone other than your company Otherwise the information in the Company field will automatically populate in the Done By field when the TAB key is pressed The company in this field is covered on the notice for the type of excavation digging work that is given in the Work field Multiple Contractors If your company wants to cover several different subcontractors companies on the notice you will need to put See Instructions in the Done b
50. licking once at each corner to anchor down double click to close the polygon The buffer zone on this marking tool is 50ft Use the Draw Polygon when e Work is taking place along a road or in a subd that is not on SC811 map or plotting around a map note green dots e Work is taking place at a large site according to the information you have obtained or the Raster view or Property Boundary Under Point Tool or working at multiple addresses example of large properties airports plant facilities an apartment complex etc This is the same site as plotted above but shown with the Raster e When using a single Point address and the buffer does not touch and or cross over the property boundaries and the street the work is taking 4a place on use Property This is the same site as plotted above but shown with the Boundary Under Point if Property Boundaries available fnot available or does not cover entire property KINGTON i a including property boudaries and the road then you must use the Draw Polygon tool marking the entire point address to that road e Please use this tool not exceeding no more than 4000 buffer when not using Property Boundary Under Point BE SURE TO USE THE PROPER DRAWING TOOL TO ENSURE THE PROPERTY MEMBER OPERATORS ARE BEING NOTIFIED 40 Member Section Once the work site location has been plotted on the map the affected member operators will auto
51. n intersection and a distance down one of the streets requires two or more locate notices One locate notice would be entered to cover the intersection and the additional locate notice s would be entered to cover the area along the street Address DUTCH SQUARE BLVD l Intersection BAKERSFIELD RD Directions ADDITIONAL ROAD DIAMOND LN MARK THE ENTIRE INTERSECTION OF DUTCH SQUARE Instructions BLVD AND BAKERSFIELD RD FOR SOFT IN ALL DIRECTIONS ON BOTH SIDES OF EACH ROAD If a three way intersection needs to be marked Enter one road in the Street field one road in the Intersection field and the additional street in the Directions section and make note THIS IS A THREE WAY INTERSECTION and include the name of all 3 roads in the marking instructions St County Place Sc GREENVILLE GREENVILLE Address mason E O Intersection JONES ST Directions ANOTHER ROAD DRAPER ST THIS IS A THREE WAY INTERSECTION WITH MASON ST Instructions JONES ST AND DRAPER MARK THE ENTIRE INTERSECTION FOR SOFT ALL DIRECTIONS ON BOTH SIDES OF THE ROADS COUNTY LINES When you are working at a property or a job site that is divided by the county line or working along a road or at an intersection and the buffer area of the site marker of any of the draw tools Point Line or Polygon crosses a county line a locate notice will need to be made to cover each count
52. ng locate notice If you have a locate notice that has Positive Response from the locator member but the crew does not see any markings near a pedestal transformer etc you can Resend the notice to that particular company directly but only if there are items displaying underground facilities If the area is not marked correctly and or incomplete you will have to contact the locator directly you will not Resend the notice Please keep in mind that when you enter this type of notice you should not be changing any of the information on the notice Should any information change a new notice will have to be entered If you are adding a member operator you will need to suppress all other members on the notice This notice type can be entered 24 hours a day 7 days a week Work Location Type Vork Resend WATER REPAIR LEAK Work Date amp 01 03 2014 Time You may Resend a notice to To add a note or comment that does not change any of the existing notice information adding directions to the job site dogs on site combo numbers etc This can be done before or after the 3 full working days Remarks RESENDING DUE TO THE GATE ON SITE IS UNLOCKED AND THERE ARE NO DOGS To add member operator s to an existing locate notice This can be done before or after the 3 full working days If you are adding a member after the 3 full working days has expired it is up to the member operator s how soon they respond Suppress all member
53. ng place in Type in the first couple of letters of the city town name or use the drop down list for a selection to choose from If you do not see the city town that the work is taking place in as an option to select you will need to manually type it in See below Charleston County Johns Island St County Place v CHARLESTON Address Intersection Directions Instructions Remarks Update Expires 02 02 2015 02 05 2015 Refresh Qe Or AWENDAW CHARLESTON EDISTO BEACH FOLLY BEACH GOOSE CREEK HANAHAN HOLLYWOOD ISLE OF PALMS KIAWAH ISLAND LADSON LINCOLNVILLE MCCLELLANVILLE MEGGETT MOUNT PLEASANT NORTH CHARLESTON 14 Notice in the drop down selection that Johns Island and not an option to select This does not mean that the SC811 map will not find the location nor does it mean that you cannot provide Johns Island as your information You will need to type the information in manually Tip When the system tries to locate the dig site on the map it is zoned in on the County and Address provided d d h a ie 2 4 Sth When typing in these fields do not put Address 105 MAIN oT spaces in front or behind the information Doing so can affect the mapping process Address Field 1 box This field is for a single address only If the work is taking place at more than one address you will leave this field blank and make note of the addresses in the Instructions field SC811 can proces
54. ns 1s required information note this in the Instructions field gt Drilling Boring if using any type of machine to perform any of the digging work gt Near Railroad if the work site is within 1 4 mile or eyesight of a railroad track alerts Fiber companies 9 Custom Subdivision This field is for the subdivision name if provided If the site is in a section of a larger subdivision Bi a you may enter both For example Ashley Ridge at Belle Addr In Instr Hall Plantation First time caller pe eee Done For This field is for the name of the company or person that the work is being done for Subdivision Additional Info Damage Emerg Addresses In Instructions This box will need to be If Yes How checked when multiple addresses are provided on the notice SC811 Use Only First time Caller Learn of SC811 Additional Info Damage Emerg and If Yes How Work Location Information This section is for the actual work site information such as The type of work taking place Notice type being processed marking instructions special notations for locators and or directions The most important this to remember when entering information on the locate notices is that this is a legal document Make sure that all information is entered accurately and mapped according to the information provided regarding the work site Mapping the location incorrectly can affect member operators who need to be notified This could result
55. ny that you have noted on the locate notice You cannot change or modify work site information the type of work taking place modify the mapping or add additional marking instructions on the locate notice when performing secondary actions New locate notices would need to be created 45 CANCEL This type notice is sent to all members on the locate notice and is used when corrections changes need to be made on an existing locate notice or if the job has been cancelled Cancel locates can be done at anytime within the 15 full working days You will not suppress any members on this locate notice This notice type can be entered 24 hours a day 7 days a week Work Location Type Work Cancel a ELECTRIC INSTALL SERVICE Work Date amp 01 03 2014 If a new locate notice needs to be issued along with the cancellation First you will need to make the new notice Replicate Feature Pull up the locate notice Verify the information Click Replicate feature Select Notice Type Normal whichever is applicable Make any necessary changes to the notice Go to the end of the Instructions section and make note THIS IS CORRECTED INFORMATION FROM CANCELLED NOTICE __ cii Directions MARK ENTIRE PROPERTY Instructions oe ae THIS IS CORRECTED INFORMATION FROM CANCELLED NOTICE 1501010101 6 Re map area if needed 7 Click Save and Close for new notice number and dates Second you will need to Cancel the notice Update Fea
56. o add a Member operator to existing locate notice Verify the utility that needs to be added is a member operator by referring to the SC811 member list Once confirmed a Resend will need to be done 1 Pull up the Locate notice Click Secondary Action Change make sure the Notice type is Resend You must change the Work date and Time to reflect the 3 full working days if it has not expired 3 Go to the Remarks and make notation RESEND DUE TO ADDING member operator PER BOB 4 ALL member operators on the existing Notice will need to be suppressed Check the box to the right of the members under the Member area They do not need a copy of this notice Click on Add member button a new popup window appears check the member s that 1s being added Save and close This will generate a new Notice that confirms the Resend was processed Si DISCLAIMERS Once you save your request The notice number will pop up along with the SC811 Disclaimer information This Disclaimer will appear every time you save and close a locate notice Disclaimers 1 Color Code markings used by 5C811 utility members are Blue Water Green Sewer Orange Communications Telephone and Cable TV Red Electric Yellow Gas Per the 2012 state law Tolerance zone means a if the diameter of the facility is known the distance of one half of the known diameter plus twenty four inches on either side of the designated center line
57. or if they need too Caller Information Phone 000 000 0000 a Company Name 5C811 REMOTE USER SCEG Gas SCG20 5CG 20 Address 810 DUTCH SQUARE BLVD 9176408 Gas City State Zip COLUMBIA 5C gy 29710 Time Warner Cable Orangeburg Fax TWOZ73 704 635 3134 Type Other dnt Source Remote Copy To After mapping a location that member operator will be suppressed and will not get a copy of the locate request Do not alter this in any way The Suppression telephone determines which Member Utility will be suppressed Caller Name REMOTE USER Ext field Phone 000 000 0000 Email REMOTEUSERS SCIPUPS ORG Caller This field needs to reflect your name when entering new locate notices First and last name is required If you are copying an old locate notice make sure you change this field to your name if someone else called in the locate notice Phone This field is the second phone field located under the Caller information field This will auto populate your daytime number This field can be modified if needed The small box behind it is for an extension number Email This field is for your email address or whomever you would like to receive the notice Only one email address can be provided in this field It is against SC811 policies to Resend or Update a Notice to add this information If you forget to check the Email Copy box You can print your locate notices by going to the Action icon and then se
58. ossing XING Street ST Drive DR Square SQ Expressway EXPY Terrace TERR Highway HWY Trail TRL Lane LN Trace TRC Intersection Field This field is for the nearest intersecting street to the job site and needs to actually cross or touch the road the work is taking place on If the intersecting street has a highway number and street name enter only one road name in the Intersection field and provide the alternate road name in the Directions section For example Sunset Boulevard is also known as Highway 378 This green arrow will start the mapping process Intersection N ARROVAWVOOD RD Directions Field This field will be directions to the work site additional cross streets any landmarks in area alternate street names or if SC811 map shows streets places differently than what is provided If the location where the digging work is taking place is new and or is not located on SC811 map directions to the site must be provided Marking instructions do not go in this field If you do not have or need to supply additional information in this field you may put N A or NONE MISCELLANEOUS ABBREVIATIONS THAT CAN BE USED ON THE NOTICE Air Force Base AFB Building BLDG Subdivision SUBD Also Known As AKA Condominiums CONDOS Apartment APT Directions DIRS Approximately APPROX Feet or Foot FT As soon as possible ASAP Intersection INTERS Directions THIS IS THE DIRECTIONS FIELD THIS IS THE INSTRUCTIONS FIELD
59. pe Work Update FIBER OPTIC INSTALL CABLE 01 09 2014 11 59 PM Pull up the notice number Verify Click Secondary Action Change make sure notice type is Update Remove all notations in the Remarks field such as previous No Shows Remark or Resend comments Make notations in the Remarks field if needed such as UPDATED BY YOUR NAME If you did not create the original notice you must make notation in Remarks field to verify you are updating 5 Click Save and Close This will generate the new locate notice number Caller oa Name JOHN DOE Phone g03 939 1117 Remarks UPDATED BY YOUR NAME Email REMOTEUSERS SCIPUPS ORG UPDATE LATE When a locate notice needs additional digging time and it is past 12 working day after 11 59pm or it is Expired past the 15 working day This is termed as late and there is a lapse in digging coverage You will need to create a new locate notice You will need to make sure that your name is in the Caller Information section due to you are creating the new notice The work site information and mapping can be edited or modified due to being a new request You will never suppress members This notice type can be entered 24 hours a day 7 days a week Pull up the locate notice Verify Click Replicate feature the notice type will reflect the last action done to it Make sure notice type is Normal whichever is applicable Verify Caller information this must reflect your full n
60. processing or the type of work taking place 1s not listed to select you need to go to the Instructions section and provide every type s of digging work that will be taking place See page 9 for an example of multiple contractors doing different types of work Below is an example of selecting See Instructions w SEE INSTRUCTIONS Directions WORK TYPE INSTALL A FUEL TANK MARK THE ENTIRE Instructions PROPERTY Work Date amp Time This field will reflect the work date and time the members have to respond to the notice It excludes the day the notice is entered weekends and holidays These fields cannot be adjusted to set a date time prior to the 3 full working days notice Making notation of requesting the area to be marked asap or before the 3 full working days notice is against SC811 guidelines Work Date amp 02 04 7015 Time 3 11 59 PM v St County Place RICHLAND w COLUMBIA State This field is defaulted to SC since SC811 only processes locate notices for South Carolina County This field is for the County the work is taking place in You may type in the first couple letters of the county name or use the drop down list for a selection to choose from When a location is in two counties or if the site marker buffer of any of the draw tools Point Line or Polygon crosses a county line you will need to process a notice for each county Place This field is for the closest city town the work is taki
61. py Export _ Clear Filters EW Add Response n Page FacilityList MEADOW WOO 360 Steeplechase R 360 SUGARMILL LN Number Creation County Place Street Number Street Name LEXINGTON AIKEN SPARTANBURG BETA GEOCALL V3 Tasks 1506110001 1506110010 1506110011 06 11 2015 02 06 11 2015 04 06 17 2015 O4 OAK GROVE 101 AIKEN 802 MOORE 128 News da Search 1506110012 1506110013 1506110014 1506720002 1506720003 Notification 3 Response Ej Responses Pending a By Ticket 06 11 2015 04 06 11 2015 04 06 11 2015 OF 06 12 2015 08 06 12 2015 09 YORK YORK RICHLAND RICHLAND RICHLAND CLOVER CLOVER COLUMBIA COLUMBIA COLUMBIA ROAD 4627 ROAD 4627 DUTCH SQUA DUTCH SQUA DUTCH SQUA Right click on the line that has the 360 as the Code then Left EW Add Response click on the Add Response button From the drop down list box you will select 1 Excavator closed notification ticket work complete You do not need to make notations in the Comment box Add Response Action 1 Comment Response entered by one call 53 Once the locate notice has been closed the response is viewable as soon as the window closes Look under Code which will reflect the number 1 This will indicate that you just closed out the locate notice and the code selected This information has been boxed in red G Welcome
62. raw Point marks work area marked with a point and show buffered area is 250 feet b Draw Polygon Draw Line draw the area of work with a line and shows buffered area is identify 250 feet a4 Add Note Draw Polygon draw the area of work with a polygon and shows buffered a View Note area 1s 50 feet Identify Click on a street to see name and county Add Note Do Not Use View Note Do Not Use This tool will turn the red x on a single 911 address or at an E A seecica recut Intersection or the road ecu which has to red into an actual site marker It only works for the Point tool or the Line tool When using this tool the road selected needs to be less than 1320ft in length Binoculars will search the map for streets and or map notes on the SC811 map The will display a large map with no street information Note CTL ATL M still shows the original way with work info hidden To close the view click back on the same button These b ae a Bira The button will display a large map with the work information on the top Currently Member section there is no control button to allow you to go to new map To close the view click back on the same button 32 Layers is located on the bottom left hand corner of the map You may use the scale bar to zoom in or out on the map or simply use your mouse on the map If you left click on Layers you will have Map or Raster to appear It is defaulted to Map See below for e
63. ree to be legally responsible for the accuracy of the information provided about the proposed work site In South Carolina the state law requires a 3 full working days notice excluding the day the notice is entered weekends and holidays for the member operators to respond this excludes Subaqueous and Design Notices Please keep in mind that although the system is online 24 hours a day 7 days a week any notices entered during the weekend any holidays or after 11 59 pm will be sent through the next business day at 7 30 am The list of holidays is provided on the Welcome Screen No Show notices cannot be processed during SC811 After Hours which is any time between 5 30 pm and 7 30 am any holiday that is observed by SC811 and weekends If an Emergency locate notice is needed it must be called directly in to the SC811 notification center at 1 888 721 7877 or 811 These are taken 24 hours a day and seven days a week Your locate notices are very important These guidelines and procedures are necessary to expedite your locate notices and to enhance public safety By using the Remote application you are pledging to follow these published requirements Your user name and password are essential security items to protect the Remote User Sharing your username and password may result in your Remote privileges to be Suspended MONITORING THE SYSTEM To ensure that each remote user is complying with SC811 Entry Guidelines locate notices ma
64. rs click the Update feature change the Notice Type to Cancel Suppress ALL of the members on the notice and make notation in the Remarks field CANCEL DUE TO BEING A NO CODE REFER TO NOTICE The locate that you will go on to Cancel will generate members on the notice so make sure to Suppress ALL of them before saving If you were performing a secondary action No Show Resend Remark Cancel or Update You will need to pull the locate notice back up click on the Update feature to perform the action that you were processing on the No Code notice and process according to the notice Type guidelines 41 ADDING MEMBER OPERATORS Before submitting the locate notice Once the member operator is determined you will need to click the Add Member icon mo Add Memet On the tool bar The pop up menu appears select the member by placing a check in the box to the left of the member you need to add Once added the member operator will have a green plus sign beside it Add Member x GREENVILLE X Member Code Phone Facilities E Facility a Ameresco Palmetto LLC AMP61 864 949 6161 Gas Cable Anderson Regional Joint Water System ARJ34 864 332 6534 Water South Carolina Electric and Electric AT amp TIT ATTO 800 241 3624 Phone Fiber Gas Gas Fiber Big Creek amp Hammond BCH49 864 847 4957 Water E Wag Gas Belton Honea Path Water Authority BHPWV74 864 369 7442 Water Gas Locator Blue Ridge Electric Coopera
65. s to respond from time the notice is processed If your crew states that there are no marks on site there 1s positive response in the system but they are looking at a pedestal transformer etc in the area you can Resend the locate notice and suppress members that have responded Please keep in mind you should not be changing any of the information on the notice Should any information change a new notice will have to be entered You must Suppress members that have responded on this notice This type of notice cannot be processed during SC811 After Hours Work Location Type Work No Show ELECTRIC INSTALL SERVICE Work Date amp 01 03 2014 Time Pull up the locate notice Verify the information make sure that the 3 full working days notice has expired Click Secondary Action Change make sure the Notice type is No Show Go to the end of the Remarks section and type the following statement NO SHOW DUE TO NO MARKS ON SITE FOR MEMBER S 3 FULL WORKING DAYS NOTICE HAS EXPIRED CREW WILL BE ON SITE TRY TO PROVIDE A TIME IF POSSIBLE e Always state which member operators have not responded to mark e Always state when your crew will be on site Remarks NO SHOW DUE TO NO MARKS ON SITE FOR WATER 3 FULL WORKING DAYS HAS EXPIRED CREW ON SITE NOW ae ee 6 If only certain member operators need to be notified click the box located to the right of the member operator s that do not need to be notified For exampl
66. s to work site and landmarks Instructions Field marking instructions special notations for locations and any other information pertaining to the locate request You also make notation of who the locators need to contact if a Meet is required Plot the area of the work site location on the map Verify all information on the locate notice before Saving Save and Close If processing a single locate notice you may click on the icon The locate notice number will generate You cannot go in on an existing notice and change information once the notice has been saved If multiple notices need to be made Click the Save icon Save this is located directly to the right of the Save and Close icon This will generate the notice number and then allow the notice to be Replicated to create a new notice saving the information from the previous notice Click Replicate icon 5PSPlicate j Remove Work Information Click Remove Work Information icon This function will remove the County Place Address the Street the Intersecting Street and the mapping of the previous locate This step is optional Complete the notice using the above instructions SEE INSTRUCTIONS RICHLAND coLumets Example of notes when a meet is required 810 DUTCH SQUARE BAKERSFIELD RD LANOMARKE SCEI I MARK ENTIRE PROPERTY LOCATORS NEED TO CALL JOB BLACK AT 864 444 4567 FOR A MEET ON SITE MARK ENTIRE PROPERTY 11 DESIG
67. s up to 5 addresses lots buildings that are directly side by side on each When working at multiple addresses make sure the Addr in Instr box is checked ADDRESSES ARE 2 4 6 AND 8 SMITH ST MARK ENTIRE FRONT OF THE PROPERTIES Addresses In Instructions ADDRESSES ARE SIDE BY SIDE Instructions field Prefix amp Suffix Field 2 amp 5 box This field is for directional information only such as North N East E South S West W Southwest SW Northwest NW Southeast SE Northeast NE which relates to the street name Example N Main St or Main St N Please do not use these when providing marking instructions or directions to a work site Street Field 3 box This field is for the road the work is actually taking place on or the site is located on This is the road that is covered for digging Street endings i e Dr St do not go in this field If it has an alternate name or highway number you will need to make notation in the Directions field Note If the street provided is S 5 St Ext you will enter S in the Prefix field and 5 St Ext in the Street field Address DUTCH SQUARE Street Entering Highways When entering highways in the street field you will not include State US or SC The abbreviation for Highway will be entered in the Street field in this case For example Caller gives SC Hwy 1Enter Hwy 1 in the Street field In some cases SC 811 map may not acknowle
68. se the Draw Line Manually Change the marking tool Draw Line Hoover over where the dig site starts and left click to anchor drag the mouse along the road until you reach the requested footage or location Left double click to anchor the site marker down The buffer zone on this marking tool is 250ft Guidelines on when to use the Draw Line DRAW LINE TOOL e Work is taking place along a road that appears on the SC811 map LAUREL AGE E e When working on railroad tracks and easement right of ways e When using this tool we ask that you CE do not exceed 4 000ft there may be es e Q e R circumstances in where this may not apply Automatic Draw Line EESE ee are u china Using this feature will turn a selected road on the map which 1s indicated by red X into an automatic site marker If you use this feature to plot the map please make sure to follow the same guidelines as if you manually place the Point tool on the map Do not use the feature to plot the map if your marking instructions are detailed from starting and ending points that are clearly visible on the map or if the road is over 1 320 feet in length You will need to manually use the Draw Line to plot the dig site 39 To use the Draw Polygon DRAW POLYGON Change the marking tool Draw LS Polygon Hoover over where the dig site starts and left click to anchor drag the mouse the draw the shape of your polygon left c
69. tem did not find an exact address match due to Ridgelake Dr was typed in as one word in the Street field and the system did not recognize it You can view the results by clicking on them This example shows the Similar Address selected which is indicated by the red X which appears on the address found Always verify your intersecting road or driving directions to make sure you are in the correct area If you are confident that is the correct area you may change the street name from one word to two words as the SC811 map has it OR you will need to make notation in the Directions field SC811 MAP SHOWS LAKERIDGE DR AS LAKE RIDGE DR 37 MAPPING THE DIG SITE amp SITE MARKERS Once you have found the work site or the general location where the work site is located on the SC811 It is now time to plot the map with the appropriate site marker Once you place these site markers down on the map the member operators in the buffer zone will automatically be noticed These utility companies that are being notified on the locate notice are members of SC811 only There are certain rules that need to be followed when using each mapping tool Each marking tool has different buffer zone sizes These buffer zones do not indicate where the area needs to be marked nor do the member operators see this map It is used to determine which member operator s need to be notified by finding the area on the map Keep in mind plotting the incorrect area
70. the entire property and both sides of the road at the address The area in red would have to be covered on separate tickets 19 8 WHEN YOU ARE WORKING WITH A PROPERTY OR JOB SITE THAT IS DIVIED BY A COUNTY LINE OR IF THE SITE MARKER BUFFER USED BY ANY OF THE DRAWING TOOLS POINT LINE OR POLYGON CROSSES A COUTNY LINE A LOCATE NOTICE WILL NEED TO BE MADE TO COVER EACH COUNTY xx Please make notation on the locate notices that the location is located at the count line of and list the two counties 9 When working at a corner lot and caller needs the entire property marked and both sides of the side street marked you can mark an intersecting street at an address at a corner You will need to put the name of the side street in the street field of the locate notice and explain in the Instructions Field e Example of valid marking instructions AT ADDRESS 110 HARVARD CT WHICH IS ON THE CORNER OF HARVARD CT AND CHASON ROAD MARK ENTIRE PROPERTY AND BOTH SIDES OF CHASON RD AT THIS ADDRESS o Keep in mind Chason Rd will go in the Street Type fields and Harvard Ct will go in the Intersection field e Example of invalid marking instructions AT ADDRESS 110 HARVARD CT WHICH IS A CORNER LOT WITH CHASON CT MARK ENTIRE PROPERTY AND BOTH SIDES OF BOTH ROADS o You will need a locate done for the entire property and both sides of Harvard Ct on a notice and then one to cover for the markings on both sides of Chason Ct at the address 20
71. the notice has been saved If multiple notices need to be made e Click the Save icon Save this 1s located directly to the right of the Save and Close icon This will generate the notice number and then allow the notice to be Replicated to create a new notice e Click Replicate icon F Plicate j Remove Work Information e Click Remove Work Information icon This function will remove the County Place Address the Street the Intersecting Street and the mapping of the previous locate This step is optional e Complete the notice using the above instructions Work Location Type Work Subaqueous wo FIBER OPTIC INSTALL CABLE Work Date amp 01 17 2014 Time St County Place RICHLAND COLUMBIA Address UNKNOWN Intersection BROAD RIVER RD Directions ADDITIONAL ROAD GREYST Ofe Beyt LANDMARK THIS IS THIS IS DEALING WITH FIBER GOING UNDER WATER AT THE Instructions THE BROAD RIVER BRIDGE OVERPASS NEAR THE ZOO BROAD RIVER BRIDGE START 100FT ON THE RIGHT SIDE UNKNOWN TS THE BROAD RIVER OF THE BRIDGE AND MARK FROM ONE SIDE OF THE BROAD RIVER TO THE OTHER SIDE AT THE OVERPASS Subaq Cancel Used if pertinent information on the original notice needs to be changed Cancellations can be done at anytime on the locate notice This goes to all member operators never suppress Subq No Show Used when an area is not marked by all certain member operators and the 10 full working days has expired
72. tive Inc BLUROO 800 240 3400 Electric Carolina Gas Transmission Natural Gas Berea Public Service District BPS46 864 294 4849 Sewer CGTaN Other Broad River Electric Cooperative BRE32 866 687 2667 Electric a5 Phone Blue Ridge Rural Water BRRW 22 864 895 1719 Water Propane Gas AT amp TID BSZT29 BSZT29 800 778 9140 Phone Fiber Centurylink Rural Water City of Greenville CGR12 864 467 4335 Sewer EMBZ1 1 f Phone Fiber Sewer Clinton Newberry Natural Gas Authority CNNG18 CNNG18 864 833 1862 Gas Traffic City Of Belton Combined Utilities COB58 864 338 0058 Sewer Water Water Colonial Pipeline Spartanburg COL23 800 926 2728 Gas Colonial Pipeline CPC24 800 926 2728 Gas Connexion Technologies CXTZ18 484 576 6190 Phone Fiber C Duke Energy DPCZ04 DPCZ04 800 778 9140 Electric Duke Energy DPCZ07 DPCZ07 800 778 9140 Electric Duke Energy DPCZ08 DPCZ08 800 778 9140 Electric v 4 HT j OK Cancel If the member operator being requested has more than one code you will have to determine which code to add by plotting the general work site location with a large polygon You may want to write down the code 1f it pops up in the member section If more than one code shows you will need to add the ones that pop up However if code for the member operator being requested cannot be determined you will need to add all codes for the member shown in the Add Member selection YOU MUST REMAP THE AREA ACCORDINGLY BEFORE SUBMITTING T
73. ture Pull up the locate notice Click Secondary Action Change the Notice Type to Cancel Go Remarks section and type the following statement CANCELLING NOTICE DUE TO REASON REFER TO NOTICE FOR CORRECTION Click Save or Save and Close This will generate a new notice number which is confirmation for the Cancel el Nn Directions MARK ENTIRE PROPERTY Instructions Remarks CANCELLING NOTICE 1501010111 DUE TO INCORRECT ADDRESS REFER TO NOTICE 1501010015 FOR CORRECTION WHEN NO NEW LOCATE NOTICE NEEDS TO BE ISSUED Click Notice Number and type in the notice number Open locate Click Secondary Action feature Change the Ticket Type to Cancel Go to the Remarks section and type the following statement Cancelling ticket due to _ EARI Remarks CANCEL DUE TO CANCELLING NOTICE NUMBER 1Z204NOTICE WORK WILL NOT TAKE PLACE AT THIS TIME JOB HAS BEEN CANCELLED e Always provide the reason for the cancellation 5 Click Save or Save and Close This procedure will generate a new ticket number This new number is only a confirmation of the cancellation 46 NO SHOW This type of locate notice is used when a member operator has not marked the site the 3 full working days has expired and there is no Positive Response in the system Positive Response must be checked before performing this action If the member did not provide Positive Response then perform the No Show They will have 3 hour
74. u can TAB through each field or use the mouse arrow to selected fields ALL LOCATE NOTICE INFORMATION MUST BE ENTERED IN ALL CAPS Welcome Ticket j f Save and Close E Save 4 Add Member Caller Information A Search p Notification d amp Response B Version 2 06 11 2015 Aoneviid Premark Near RallRoad Subdivision Done For Addr In Instr First Time Caller Learn of SC811 Additional Info Y Mapping 4 Damage Emerg eur ks If Yes How Layers XO0 0 Work Area Notice 72 Compliant Elapsed 00 9 05 15 201504 50 19PM R JDB The next several pages is a step by step demonstration when filling out each field on the locate notice request Each notice type and the actions that can be performed will be demonstrated in this manual for accurate and user friendly step by step processing Caller Information This section is for your company information which is requesting the Notice Caller Information Company Name Address City State Zip This information needs to be the Pie 803 939 1117 name of the company and address information that you were trained to enter locates notices for Company Name 5C811 REMOTE USER Address 810 DUTCH SQUARE BLVD Fax This field is for the company fax number if available not required City State Zip COLUMBIA S5C gl 29210 a f Type This field is used to best describe the company in the Company Name field Other Contractor A person or company that
75. undertakes a contract to provide materials or labor to perform a service or do a job Remote ad Excavator Any person engaged in excavation or demolition Facility Operator a company that subscribes notifications to SC811 to protect their underground facilities Other any other type that does not apply with selection provided Source Indicates how the notice was processed Your Notice source is Remote If you are following up on an existing locate notice what was not originally processed via Remote you will need to change the source to Remote before you can save the locate notice Copy To Will automatically send email copy if an email address is provided in the email field Phone This field is for your daytime phone number where you can be reached during the day When entering the phone number do not include dashes or parenthesis This number will auto populate the entire section 8039391117 SCE11 Phone 803 939 1117 Street 310 DUTCH SQUARE BLVD SUITE 320 City COLUMBIA State 5C Tip 29210 Type Other Fax Suppression Numbers This is used when your company is part of the suppression program These numbers will start with 000 000 The last 4 digits will change When there is a 000 000 0000 in the Phone field you must make sure there is a valid number in the Caller field You may have to manually enter a valid telephone number in this field This telephone number is for the locators to be able to reach the contract
76. xample what the view map looks like and with the Raster selected Raster View Blue indicates a site marker the map tool used to plot the dig site Red are indicators of an exact address x a road intersection x a map note or will indicate property parcel data This is not an actual dig site marker 33 Hospitals Cemeteries McDonald s Wal Mart nra mri VER WAR US HWY shield both number and name may be displayed State HWY circle possible both number and name may be displayed SEVEN OAKS B MEN A ADEM Y P OAK GROVE Orange Interstates Purple County Lines 34 LOCATING THE DIG SITE ON THE ON THE SC811 MAP This maps is not passed to the locators Use of any of the information on the SC811 map is JUST A TOOL The work site information needs to be information you obtained to the job site This is due to the point address may appear in a different location point address ranges may not show at all and or street endings may be shown differently than work site information you provided This is where any additional roads near the work site or directions are helpful when verifying the map location You do not have to use the information on SC811 map For instance if you have Redwood Dr and the SC811 map shows Redwood Rd You may change your information to match the map but if not you will make note in the Directions section SC811 MAP SHOWS REDWOOD RD INSTEAD OF REDWOOD DR This rule also
77. y Make notation in the Directions field THIS LOCATION IS LOCATED AT THE COUNTY LINE OF COUNTY AND COUNTY A NOTICE WILL BE CREATED FOR EACH COUNTY St County Place KERSHAW CAMDEN Address 218 STOKES Intersection CHRISTMAS RD Directions THIS ADDRESS IS AT THE KERSHAW LEE COUNTY LINE MARK ENTIRE PROPERTY Instructions A LOCATE NOTICE WILL BE CREATED FOR EACH COUNTY Search Results gt F Exact Address Q 218 STOKES RD RURAL KERSHAW F Property Boundary Under Point Q 218 STOKES RD RURAL KERSHAW 3 F Exact Street Q STOKES RD RURAL KERSHAW SW Street Begins With a Q STOKES RD RURAL KERSHAW W Similar Addresses Q 101 STOKES RD RURAL KERSHAW Q 614 STOKES RD RURAL KERSHAW Q 596 STOKES RD RURAL KERSHAW Q 259 STOKES RD RURAL KERSHAW Q 194 STOKES RD RURAL KERSHAW Q 307 STOKES RD RURAL KERSHAW Q 82 STOKES RD RURAL KERSHAW Q 252 STOKES RD RURAL KERSHAW Q 386 STOKES RD RURAL KERSHAW Q 230 STOKES RD RURAL KERSHAW Q 332 STOKES RD RURAL KERSHAW Q 153 STOKES RD RURAL KERSHAW Q 209 STOKES RD RURAL KERSHAW Q 91 STOKES RD RURAL KERSHAW Kershaw county side You will need to use the Polygon and plot the job site outlining the property boundaries The other locate notice will need to reflect the change with the County information St County Place v LEE Address 218 Intersection CHRISTMAS RD Directions THIS ADDRESS IS AT THE KERSHAW LEE COUNTY LI
78. y be reviewed Areas of concern or locate notice s with errors will be addressed in an email and or you may be contacted directly by phone Locate notices may be reviewed to ensure that each remote user is complying with SC811 Entry Guidelines entering locate notices properly and providing accurate damage prevention information Areas of concern or locate notice s with errors will be addressed via an email and or a direct phone call SC811 is here to assist each remote user with any areas of concern however if there is a situation where after several attempts have been made to help correct errors and no improvement has been shown your account may be suspended or terminated We have a help desk available for any questions from 7 30 am until 5 30 pm Monday through Friday Please call 800 290 2783 option 5 or email remoteusers sclpups org You may only enter locate notices for the company you are working with at the time of the training If there is a change in the company you work for you must contact SC811 to be able to enter for the new company How to access Geocall you must be approved by SC811 before you can access our system Go to www sc8l11 com Click on Apps at the top of the page Select Remote User Click on the Geocall Login icon which will take you directly to the Log In Screen i South Carolina H 5 RESOURCES HOMEOWNERS CONTACT SCRTIENESPANOL Er Biart Tea Dig Review 5C811 Take Test Policy 1 Click Here
79. y field and make note in the Instructions field the companies you are wanting to cover for digging If there is going to be several types of digging work with multiple contactors doing work you will need to provide every type of digging work that is taking place and which company will be performing the work These subcontractors can perform secondary actions on your locate notices Edit the value WORK TYPE GRADING GRUBBING INSTALL GUARDRAIL AND ROAD SIGNS START FROM BEE ST AND MARK DOWN BOTH SIDES OF MAIN ST FOR 1320FT GOING NORTH GRADING AND GRUBBING WILL BE DONE BY SMITHS GRADING INSTALL GUARDRAIL WILL BE DONE BY GUARD SAFETY CO AND ROAD SIGNS WILL BE DONE BY SAFE SIGN col Done SEE INSTRUCTIONS By Cancel Duration This field is for the approximate time frame for the job If you are not sure you may put Unknown in this field Example About day or Approx 2 hours Explosives Premark Boring Drilling RR These boxes will need to be checked if any apply to work taking place on the locate notice If you are not sure check the box and make notation in the Directions field UNSURE IF ANY TAKING PLACER Explosives Premark Drilling Boring Near RailRoad gt Explosives using dynamite any type of explosives on the job site gt Premark if the work area has been staked painted or flagged to indicate where the work is taking place a description of where the area is premarked and or marking instructio

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