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1. USA Variation USA Variation USA Variation asphalt tarmac backward s rearward s center centre color colour cord lead curb kerb elevator lift meter metre provider dealer agent sidewalk pavement tire tyre trunk boot turn signal turn indicator yard grounds wrench spanner caster castor pocketbook handbag counterclockwise anticlockwise authorized authorised path footpath path bridleway labor labour Table 1 Word Variations Quantum Q4 www pridemobility com l INTRODUCTION SAFETY WELCOME to Pride Mobility Products Pride The power chair you have purchased combines state of the art components with safety comfort and styling in mind We are confident that these design features will provide you with the conveniences you expect during your daily activities Once you understand how to safely operate and care for your power chair it should give you years of trouble free operation and service Read and follow all instructions warnings and notes in this manual before attempting to operate your power chair for the first time You must also read all instructions warnings and notes contained in any supplemental instruc tional booklets for the controller front riggings and or seating system that accompanied your power chair before initial operation Your safety depends upon you as well as your provider caretaker or healthcare professional in using good judgement If there is any inf
2. 1 INTERFACE N WARNING Do not pick up the seat ff frame by the armrests They are free to A pivot and you may lose control of the seat ifthey do so INTERFACE To install the seat ON BOTTOM 1 Tilt the seat back and align the interfaces on the REAR OF bottom rear of the seat with the rear seat secure SEAT ment brackets on the power base and secure with the hardware See figure 7 REAR SEAT SECUREMENT 2 Pivot the seat down and secure the front seat inter BRACKET face into the top of the actuator with the detent pin k ZS D TOP OF THE S y ACTUATOR AN WARNING Make sure the hardware y and detent pin are properly secured before using your power chair q 3 Install the controller and route the harness to the back of the power base See figure 6 MANDATORY Prevent controller harness damage Avoid routing the controller harness on the outside of the armrest pad Route the harness S under the armrest or toward the inside of the armrest pad Use correct tie A _ down points for controller harness to prevent the harness from getting caught in the drive tires pinched in the seat frame or damaged when passing through doorways 4 Plug the controller connector into the rear of the power base See figure 3 5 Secure the controller harness to the armrest receiver with wire ties See figure 8 Figure 8 Controller Harness Routing on a Synergy Seat Quantum Q4 w
3. VII CARE AND MAINTENANCE BATTERY WIRING DIAGRAM LABEL Battery Set Configuration Positive Red Terminal Post Negative Black Terminal Post Connect Red wires to Red Positive Terminal Posts Connect Black wires to Black Negative Terminal Posts FRONT COVER REAR BATTERY QUICK RELEASE BATTERY CONNECTORS FRONT BATTERY Figure 24 Battery Installation 30 www pridemobility com Quantum Q4 VII CARE AND MAINTENANCE When to See Your Quantum Rehab Provider for Service The following symptoms could indicate a serious problem with your power chair If necessary contact your Quantum Rehab Provider When calling have the model number serial number nature of the problem and the error code if available Motor noise Frayed harnesses Cracked or broken connectors Uneven wear on any of the tires Jerky motion Pulling to one side Bent or broken wheel assemblies Does not power up Powers up but does not move Loose seat or seating components Corrective Maintenance If the battery condition meter does not light up when you turn on the power E Check the harness connections Make sure they are tight E Check the circuit breaker Reset it if necessary EH Check the battery connections If the above conditions prove normal you can load test the batteries with a battery load tester These testers are available at automotive parts stores Disconnect both batteries be
4. base assembly includes two motor brake assemblies two drive wheels four caster wheels two batteries and wiring harnesses See figures 1 2 and 3 SEATBACK SEAT ASSEMBLY ARMREST ARMREST JOYSTICK CONTROLLER SEAT BASE POWER BASE ASSEMBLY CASTER WHEEL MANUAL FREEWHEEL LEVER DRIVE WHEEL FRONT RIGGING SPRING SHOCK GAS DAMPER LOCATION CASTER WHEEL Figure 1 The Quantum Q4 Power Chair 8 www pridemobility com Quantum Q4 lll YOUR POWER CHAIR REAR SEAT SECUREMENT BRACKETS REAR SHROUD FRONT COVER MANUAL FREEWHEEL LEVER SUSPENSION SPRING SO Figure 2 The Quantum Q4 Power Base PROHIBITED The spring tension on your power chair was factory set to meet the needs of the demographic majority of users Do not adjust the tension of any spring on your power chair Electrical Components The electrical components consist of the controller assembly the batteries and the motors The batteries motors and controller power module if equipped are located on the power base assembly The controller is located on the seat assembly Connectivity between the controller and the motors batteries and the battery charger is pro vided by one or more wiring harnesses See figure 3 Controller Harness Connector The controller harness connector is where the controller plugs into the power base Each controller uses a different type of harness Regardless of which type of controller is used the harness must b
5. battery condition meter Make sure that it remains on 3 Slowly push the joystick forward until you hear the electric brakes click Immediately release the joystick You must be able to hear each electrical brake operating within a few seconds of joystick movement Repeat this test three times pushing the joystick backwards then left and then right Monthly Checks EH Check for drive tire wear See your Quantum Rehab Provider for repair EH Check the caster wheels for wear Replace them as necessary EH Check the caster forks for damage or fluttering which indicates that they may need to be adjusted or have the bearings replaced See your Quantum Rehab Provider for repair EH Check the entire power chair for loose hardware and changes in the function or performance of the power chair See your Quantum Rehab Provider for service or repair E Keep your power chair clean and free of foreign material such as mud dirt hair food drink etc E Spring shocks and gas dampers should be visually checked for any abnormality structure damage or bent rods See your Quantum Rehab Provider for repair Yearly Checks Take your power chair to your Quantum Rehab Provider for yearly maintenance especially if you use your power chair on a daily basis This helps ensure that your power chair is functioning properly and helps prevent future complications EE E E FE SEE E SEE E E EEE 26 www pridemobility com Quantum Q4 VII CARE AND MAINTENANCE St
6. in N damage to the freewheel levers motors and brakes WARNING Do not use the freewheel lever handles as tie down points to secure this product DR DISTA A A ZAM soe NM is EV Quantum Q4 www pridemobility com 11 IV ASSEMBLY INITIAL ASSEMBLY Your power chair may require some assembly either before initial use or after transportation It may also require disassembly to make some comfort adjustments Figure 6 details those parts of the power chair that are designed to be disassembled and assembled by an end user or by a qualified caregiver before using the product or making comfort adjustments NOTE Any nylon insert lock nut removed during the disassembly or adjustment of the power chair must be replaced with a new nut Nylon insert lock nuts should not be reused as it may cause damage to the nylon insert resulting in a less secure fit Replacement nylon insert lock nuts are available at local hardware stores or through your Quantum Rehab Provider CONTROLLER POSITION SEAT HEIGHT ANGLE ADJUSTMENT Figure 6 Quantum Q4 Assembly View 12 www pridemobility com Quantum Q4 IV ASSEMBLY Seat Installation It may be necessary to install the seat either prior to initial operation or after transporting your power chair NOTE If your power chair is equipped with a Syn ergy Seat or a TRU Balance Power Positioning Sys S tem refer to the information provided in separate FRONT SEAT manuals
7. insert objects through these slots WARNING If your battery charger has not been tested and approved for outdoor use then do not expose it to adverse or extreme weather conditions If the battery charger is exposed to adverse or extreme weather conditions then it must be allowed to adjust to the difference in environmental conditions before use indoors Refer to the manual supplied with the battery charger for more information Quantum Q4 www pridemobility com 21 VI BATTERIES AND CHARGING To charge the batteries using the off board charger 1 Position your power chair next to a standard electrical outlet 2 Be certain the controller power is turned off and the power chair is in drive mode 3 Plug the off board charger into the off board charger programming socket on the controller See figure 21 4 Plug the off board charger into the electrical outlet WARNING The LED lights on the charger indicate different charger conditions at various times charger power on charging as in progress and charging complete If the LED does not indicate that charging is N complete within 24 hours unplug the charger from the outlet and contact your Quantum Rehab Provider Refer to the manual supplied with the charger for a complete explanation of these indicators Figure 21 Battery Charging 5 When the batteries are fully charged unplug the off board charger from the electrical outlet and then from the cont
8. related accessories contain lead and lead compounds Wear goggles and gloves when handling batteries and wash hands after handling WARNING The batteries in your power chair should only be serviced or replaced by a Quantum Rehab Provider or a qualified technician WARNING Do not replace batteries when seat is occupied IN A N WARNING Power chair batteries are heavy See specifications table If you are d unable to lift that much weight be sure to get help Use proper lifting techniques and avoid lifting beyond your capacity WARNING Do not mix old and new batteries Always replace both batteries at the same time LT PROHIBITED Keep tools and other metal objects away from the battery terminals N A Contact with tools can cause electrical shock 28 www pridemobility com Quantum Q4 VII CARE AND MAINTENANCE To replace the batteries 1 Turn off the power to the controller 2 Make sure that the power chair is in drive mode See III Your Power Chair 3 Remove the detent pin from the top of the actuator See figure 7 4 Pivot the seat toward the rear of the power chair and support the seat in this position Take care to ensure that the recline actuator does not damage the rear door of the power chair while the seat is pivoted rearward Remove the front cover by squeezing the release handles see figure 24 and lifting the front cover up and away from the power base Remove the top cover by lifting i
9. the joystick Make sure it is not bent or damaged and that it returns to the neutral position when you release it Check the rubber boot around the base of the joystick for damage Visu ally inspect the boot Do not handle or try to repair it See your Quantum Rehab Provider if there is a problem m Visually inspect the controller harness Make sure that it is not frayed cut or has any wires exposed See your Quantum Rehab Provider if there is a problem EH Check for flat spots on solid tires Flat spots could adversely affect stability E Inspect the seating system armrests and front riggings for loose hardware stress points or damage See your Quantum Rehab Provider if there is a problem Weekly Checks E Disconnect and inspect the controller from the power base Look for corrosion Contact your Quantum Rehab Provider if necessary E Ensure that all parts of the controller system are securely fastened to your power chair Do not overtighten any screws Check for proper tire inflation Pneumatic tires should be inflated to the psi bar kPa air pressure rating indi cated on each tire If a tire does not hold air see your Quantum Rehab Provider for replacement of the tube Check the brakes This test should be carried out on a level surface with at least 3 feet 1 meter of clearance around your power chair To check the brakes 1 Turn on the controller and turn down the speed level of your power chair 2 After one second check the
10. wheelchair Quick Reference Information Quantum Rehab Provider Address Phone Number Purchase Date NOTE This owner s manual is compiled from the latest specifications and product information available at the time of publication We reserve the right to make changes as they become necessary Any changes to our products may cause slight variations between the illustrations and explanations in this manual and the product you have purchased The latest current version of this manual is available on our website NOTE This product is compliant with WEEE RoHS and REACH directives and requirements NOTE The Q4 and its components are not made with natural rubber latex Consult with the manufacturer regarding any after market accessories CES Copyright 2013 Pride Mobility Products Corporation INFMANU4527 Rev A August 2013 CONTENTS l INTRODUCTION ll SAFETY HI YOUR POWER CHAIR IV ASSEMBLY V COMFORT ADJUSTMENTS VI BATTERIES AND CHARGING VII CARE AND MAINTENANCE LANGUAGE USAGE This owner s manual is intended for distribution in all English speaking countries where Pride Power Chairs are sold We have chosen to compose this manual using language and spelling common to the USA Since we recog nize that not all English speaking countries use the same words or spellings please refer to the following chart for some common word variations that may be encountered throughout this manual
11. ANCE CARE AND MAINTENANCE Your Quantum Q4 is a sophisticated power chair Like any motorized vehicle it requires routine maintenance checks You can perform some of these checks but others require assistance from your Quantum Rehab Provider Preventive maintenance is very important If you follow the maintenance checks in this section as scheduled you can help ensure that your power chair gives you years of trouble free operation If you have any doubt as to your power chair s care or operation contact your Quantum Rehab Provider AN N WARNING Do not service the power chair when the seat is occupied Your power chair like most electrical equipment is susceptible to damage from the elements Avoid damp areas of any kind i WARNING Direct or prolonged exposure to water or dampness could cause the power ff N Ka N chair to malfunction electronically and mechanically Water can cause electrical Gx components to corrode and the chair s frame to rust Power chairs should be examined SA periodically for signs of corrosion caused by water exposure bodily fluid exposure or gt incontinence Damaged components should be replaced or treated immediately Should your power chair come in contact with water 1 Dry your power chair as thoroughly as possible with a towel 2 Allow your power chair to sit in a warm dry place for 12 hours to allow unseen water to evaporate 3 Check the joystick operation and the brakes before usi
12. Q4 OWNER S MANUAL Pride Mobility Products Corp www pridemobility com SAFETY GUIDELINES WARNING A Quantum Rehab Provider or a qualified technician must perform the initial setup of this power chair and must perform all of the procedures in this manual N The symbols below are used throughout this owner s manual and on the power chair to identify warnings and important information It is very important for you to read them and understand them completely WARNING Indicates a potentially hazardous condition situation Failure to follow designated procedures can cause either personal injury component damage or malfunction On the product this icon is represented as a black symbol on a yellow triangle with a black border actions can cause personal injury and or equipment damage On the product this icon is MANDATORY These actions should be performed as specified Failure to perform mandatory represented as a white symbol on a blue dot with a white border PROHIBITED These actions are prohibited These actions should not be performed at any time or in any circumstances Performing a prohibited action can cause personal injury and or equipment damage On the product this icon is represented as a black symbol with a red circle and red slash INTENDED USE The intended use of the Pride Mobility Products device is to provide mobility to persons limited to a seated position that have the capability of operating a powered
13. RT ADJUSTMENTS COMFORT ADJUSTMENTS After becoming familiar with your power chair s operation you may find the need to make some adjustments to increase your comfort such as seat height and angle armrest width armrest angle and height foot platform height depth and angle and controller position NOTE If your power chair is equipped with a Synergy Seat or TRU Balance Power Positioning System refer to the seat adjustment information contained in separate manuals WARNING The center of gravity of your power chair was factory set to a position that meets the needs of the demographic majority of users Your Quantum Rehab Provider has evaluated your power chair and made any necessary adjustments to suit your specific requirements Do not change your seating configuration without first contacting Pride Mobility Products or your AN Quantum Rehab Provider 4 WARNING Some power chair components are heavy You may need assistance to lift or carry them Please refer to the specifications table for specific component weights before you disassemble the power chair WARNING Remove the occupant from the power chair before making any adjustments You may need the following to make comfort adjustments E metric standard socket set and ratchet E adjustable wrench E metric standard hex key set E thread lock Manual Recline Seatback Adjustment Your seat may be equipped with a manual recline lever that allows you to adjust the seat
14. S AND CHARGING The Quantum Q4 uses two long lasting 12 volt deep cycle batteries These batteries are sealed and maintenance free Since they are sealed there is no need to check the electrolyte fluid level Deep cycle batteries are designed to handle a longer and deeper discharge Though they are similar in appearance to automotive batteries they are not interchangeable Automotive batteries are not designed to handle a long deep discharge and also are unsafe for use in power chairs lead compounds Wear goggles and gloves when handling batteries and wash hands uy MANDATORY Battery posts terminals and related accessories contain lead and A mm after handling P A WARNING Contact your Quantum Rehab Provider if you have any questions J N regarding the batteries in your power chair PROHIBITED Always use two batteries of the exact same type chemistry and amp ee hour Ah capacity Refer to specifications table in this manual and in the manual supplied with the battery charger for recommended type and capacities Charging the Batteries The battery charger is essential in providing long life for your power chair batteries It is designed to optimize your power chair s performance by charging the batteries safely quickly and easily KY PROHIBITED Removal of grounding prong can create electrical hazard If necessary properly install an approved 3 pronged adapter to an electrical outlet ey having 2 pronge
15. ain down their charge and then accept a relatively quick recharge AGM and Gel Cell batteries should be charged as often as possible They do not have a memory like nickel cadmium batteries We work closely with our battery manufacturer to provide a battery that best suits your power chair s specific demands Fresh batteries arrive regularly at Pride and are promptly shipped with a full charge During shipping the batteries encounter temperature extremes that may influence initial performance Heat robs the charge from the battery and cold slows the power available and extends the time needed to recharge the battery just as with a car battery It might take a few days for the temperature of the battery to stabilize and adjust to its new ambient temperature More importantly it will take a few charging cycles a partial drain then a full recharge to establish the critical chemical balance that is essential to the battery s peak performance and long life It will be well worth it to take the time to break in your battery properly A ee E SS SS SS Quantum Q4 www pridemobility com 23 VI BATTERIES AND CHARGING How can I ensure maximum battery life A fully charged deep cycle battery will provide reliable performance and extended battery life Keep your power chair s batteries fully charged whenever possible Batteries that are regularly and deeply discharged infrequently charged or stored without a full charge may be p
16. back angle D A S To adjust the seatback angle 1 Pull the adjustment strap on the bottom portion of the seatback See figure 11 2 Set the seatback at the desired angle for operator comfort 3 Release the adjustment strap when the seatback is at the desired angle Figure 11 Manual Recline Seatback Adjustment Quantum Q4 www pridemobility com 15 V COMFORT ADJUSTMENTS Power Positioning Systems Adjustment Your power chair may be equipped with a power recline power tilt or power elevating leg rest system You can change the position of these options through the controller AN WARNING Do not allow the motor to run more than a few seconds after the mechanism reaches A the top or bottom limit NOTE For more information on operating the power positioning systems refer to the information supplied in supplemental manuals or contact your Quantum Rehab Provider WARNING The power positioning systems are intended for use on a level surface only Never operate your power chair while tilted or reclined on an inclined surface Failure to heed this warning can result in the power chair tipping over WARNING Never operate your power chair while tilted or reclined on bumpy or uneven surfaces a Failure to heed this warning can result in the power chair tipping over N WARNING Never operate the power positioning systems while
17. bottom of the rear of the seat See figure 7 4 Remove the hardware that attaches the rear seat secure ment brackets to the power base 5 Adjust the seat to the desired height 6 Reinstall the hardware that attaches the rear seat securement brackets to the power base 7 Reinstall the hardware that attaches the rear seat securement brackets to the interfaces on the bottom of the rear of the seat 8 Reinstall the front seat interface to the top of the tilt actuator using the detent pin See figure 7 Figure 13 Seat Angle Dump Adjustment Figure 14 Seat Width Adjustment Figure 15 Leg Rest Width Adjustment Quantum Q4 www pridemobility com 17 V COMFORT ADJUSTMENTS Seat Width Adjustment You can adjust the seat width from 16 in to 20 in 40 6 cm to 50 8 cm See figure 14 NOTE Changing the armrest width may increase the overall width of your power chair To adjust the seat width 1 Remove the seat cushion 2 Loosen the armrest receiver hardware 3 Reposition the armrest receiver to the desired seat width 4 Tighten the armrest receiver hardware 5 Adjust the width of the other armrest if necessary 6 Replace the seat cushion Leg Rest Width Adjustment You can adjust the leg rest width from 16 in to 20 in 40 6 cm to 50 8 cm See figure 15 To adjust the leg rest width 1 Remove the seat cushion 2 Loosen the leg rest receiver hardware 3 Reposition the leg rest receiver to the de
18. d plug access if N PROHIBITED Never use an extension cord to plug in your battery charger Plug the Va J charger directly into a properly wired standard electrical outlet RN PROHIBITED Do not allow unsupervised children to play near the power chair while the batteries are charging Pride recommends that you do not charge the batteries NY while the power chair is occupied MANDATORY Read the battery charging instructions in this manual and in the manual supplied with the battery charger before charging the batteries WARNING Explosive gases may be generated while charging the batteries Keep AN the power chair and battery charger away from sources of ignition such as flames or sparks and provide adequate ventilation when charging the batteries WARNING You must recharge the power chair batteries with the supplied off board battery charger Do not use an automotive type battery charger WARNING Inspect the battery charger wiring and connectors for damage before each use Contact your Quantum Rehab Provider if damage is found AN WARNING Do not attempt to open the battery charger case Ifthe battery charger N does not appear to be working correctly contact your Quantum Rehab Provider WARNING Be aware that the battery charger case may become hot during charging Avoid skin contact and do not place on surfaces that may be affected by heat WARNING If the battery charger is equipped with cooling slots then do not attempt to
19. e secured to the seat assembly and not allowed to drag on the floor Motor Connectors This is where the controller connects to the motors Battery Connector This is where the controller connects to the batteries Controller Power Module This enables the controller to communicate with the batteries and the motors Quantum Q4 www pridemobility com 9 lll YOUR POWER CHAIR Main Circuit Breaker located on the rear main frame The main circuit breaker is a safety feature built into your power chair When the batteries and the motors are heavily strained e g from excessive loads the main circuit breaker trips to prevent damage to the motors and the electronics If the circuit trips allow your power chair to rest for approximately one minute Next push in the circuit breaker button turn on the controller and con tinue normal operation Turn on the controller and continue normal operation If the main circuit breaker contin ues to trip repeatedly contact your Quantum Rehab Provider CONTROLLER POWER MODULE CONTROLLER CONNECTOR TO BATTERY 7 CONNECTORS L TO MOTOR MAIN CIRCUIT TO MOTOR CONNECTOR QUICK RELEASE BATTERY CONNECTORS amp AN PISAR ANS Z TDS SI lt 1 NE Es Spe NR T a SS H DZ QE IE Ne Ne N K X Figure 3 Quantum Q4 Electrical Components 10 www pridemobility com Quantum Q4 lll YOUR POWER CHAIR Manual Freewheel L
20. ermanently damaged causing unreliable power chair operation and limited battery life NOTE The useful life of a battery is quite often a reflection of the care it receives How should I store my power chair and its batteries If you do not use your power chair regularly we recommend maintaining battery vitality by charging the batteries at least once per week If you do not plan on using your power chair for an extended period fully charge the batteries prior to storage Disconnect the battery harnesses and store the power chair in a warm dry environment Avoid temperature extremes such as freezing and excessively hot conditions and never attempt to charge a frozen battery A cold or frozen battery should be warmed for several days prior to recharging What about public transportation AGM and Gel Cell batteries are designed for application in power chairs and other mobility vehicles These batteries are Federal Aviation Administration FAA approved allowing safe transportation on aircraft buses and trains as there is no danger of spillage or leakage We suggest you contact the carrier s ticket counter in advance to determine that carrier s specific requirements What about shipping If you wish to use a freight company to ship your power chair to your final destination repack your power chair in the original shipping container and ship the batteries in separate boxes 24 www pridemobility com Quantum Q4 VII CARE AND MAINTEN
21. evers For your convenience your power chair is equipped with a manual freewheel lever mounted on each motor The levers allow you to disengage the drive motors and maneuver the chair manually WARNING Do not use the power chair while the drive motors are disengaged Do not disengage the drive motors when the power chair is on an incline as the unit could roll on its own Only engage the freewheel mode when on a level surface A A N WARNING It is important to remember that when your power chair is in freewheel mode the braking system is disengaged To operate the manual freewheel levers 1 Push down both manual freewheel levers for freewheel mode drive motor disengaged See figure 4 2 Pull up both manual freewheel levers for drive mode drive motor engaged See figure 5 NOTE You must turn off the power before disengaging the drive motors otherwise you may get an error code on the controller To clear this code turn off the controller and place the power chair in drive mode Then turn on the controller The error message should be cleared If it isn t contact your Quantum Rehab Provider NOTE The power chair will be significantly easier to push with the power off WARNING Avoid applying excessive force to the manual freewheel levers AN WARNING Do not use your foot to operate the manual freewheel levers Do not stand on the manual freewheel levers Applying excessive force to the manual freewheel levers may result
22. fore load testing and follow the directions that come with the load tester If either one of the batteries fails the load test replace both of them If your power chair still does not power up contact your Quantum Rehab Provider Quantum Q4 www pridemobility com 31 32 www pridemobility com Quantum Q4 Quantum Q4 www pridemobility com 33 34 www pridemobility com Quantum Q4 Quantum Q4 INN oes
23. his procedure WARNING When changing a tire remove only the five lug nuts then remove the wheel If any further disassembly is required deflate the tire completely or it may explode Quantum Q4 www pridemobility com 27 VII CARE AND MAINTENANCE LUG NUTS WARNING Completely deflate the tire before attempting repair Figure 22 Quantum Q4 Drive Wheel Figure 23 Quantum Q4 Drive Wheel Disassembled Follow these easy steps for a quick and safe repair for both pneumatic and solid tires Turn off the power to the controller Set the power chair up on blocks If you are changing a pneumatic tire completely deflate it before removing the wheel Remove the 5 lug nuts from the wheel hub See figure 22 Pull the wheel off of the hub Remove the screws and separate the front and rear rim See figure 23 Remove the old tube from the pneumatic tire and replace it with a new tube or replace the entire assembly if it is a solid tire 8 Screw together the two rim halves 9 Slide the wheel back onto the hub 10 Reinstall the five 5 lug nuts onto the wheel hub and tighten 11 Inflate the pneumatic tire to the psi bar kPa air pressure rating indicated on each tire 12 Remove the power chair from the blocks STON ee Ye Din Battery Replacement A battery wiring diagram is printed on a decal located on the front cover See the specification table for correct battery specifications MANDATORY Battery posts terminals and
24. ic tires Do not underinflate or overinflate your tires Low pressure may result in A loss of control and overinflated tires may burst Overinflating tires can cause them to explode WARNING Do not use a high pressure hose to inflate your tires EH Use a rubber conditioner on the tire sidewalls to help preserve them IN N WARNING Never use a rubber conditioner on the tread area of the tires doing so may make the J N tires slippery and cause your power chair to skid N A mM All wheel bearings are prelubricated and sealed They require no subsequent lubrication Quantum Q4 www pridemobility com 25 VII CARE AND MAINTENANCE E The body shroud has been sprayed with a clear sealant coating You can apply a light coat of car wax to help it retain its high gloss appearance E Check all electrical connections Make sure they are tight and are not corroded Batteries must sit flat within the battery tray with the battery terminals facing rearward Refer to the battery wiring label for the correct wiring layout WARNING Even though the power chair has passed the necessary testing KEN requirements for ingress of liquids you should keep electrical connections away Sa from sources of dampness including direct exposure to water or bodily fluids and N A incontinence Check electrical components frequently for signs of corrosion and e ze replace as necessary Daily Checks EH With the controller turned off check
25. lastic and metal parts of your power chair Avoid using products that may scratch the surface of your power chair E If necessary clean your product with an approved disinfectant Make sure the disinfectant is safe for use on your product before application WARNING Follow all safety instructions for the proper use of the disinfectant and or cleaning agent before applying it to your product Failure to comply may result in skin irritation or premature deterioration of upholstery and or power chair finishes VN WARNING Never hose off your power chair or place it in direct contact with water Your power A Chair has a painted ABS plastic body shroud that allows it to be easily wiped clean with a damp gt Cloth WARNING Never use any chemicals to clean a vinyl seat as they may cause the seat to become slippery or dry out and crack Use soapy water and dry the seat thoroughly Wheel Replacement If you have pneumatic tires and you have a flat tire you can replace the tube If your chair is equipped with a solid tire insert then you must replace the entire wheel assembly Replacement tires tubes and wheel assemblies are readily available through your Quantum Rehab Provider WARNING The wheels on your power chair should only be serviced or replaced by a Quantum Rehab Provider or a qualified technician J WARNING Be sure that the controllers power is turned off and the power chair is not in freewheel mode before performing t
26. ng through doorways To change the controller position 1 Turn off the power to the controller 2 Unplug the controller connector from the front of the power base See figure 3 3 Remove any wire ties securing the controller harness to the armrest 4 Loosen the adjustment knob on the armrest where the controller is currently located See figure 18 5 Relocate the controller to the desired armrest and tighten the adjustment knob to secure the controller 6 Use wire ties to secure the controller harness to the armrest 7 Route the controller harness to the front of the power base and reconnect the controller See figure 19 NOTE If your power chair is equipped with a Synergy Seat or TRU Balance Power Positioning System refer to the infor mation provided in supplemental manuals provided with your seating system De Quantum Q4 www pridemobility com 19 V COMFORT ADJUSTMENTS Positioning Belt Your power chair may be equipped with a positioning belt that can be adjusted for operator comfort See figure 20 The positioning belt is designed to support the operator so that he she does not slide down or forward in the seat The positioning belt is not designed for use as a restraining device WARNING The positioning belt is not designed for use as a seat belt in a motor vehicle unless your power chair is equipped and properly secured with a manufacturer installed transit AN securement package Nor is your power chair s
27. ng your power chair again 4 If any inconsistencies are found take your power chair to a Quantum Rehab Provider Power chairs that are frequently exposed to sources of water such as incontinence should be inspected often for corrosion and electronic components may need to be replaced frequently Temperature E Some of the parts of your power chair are susceptible to extreme changes in temperature Always keep your power chair between the temperatures of 18 F 8 C and 122 F 50 C E In extremely cold temperatures the batteries may freeze The specific temperature at which they freeze depends on a number of factors such as battery charge usage and composition of the batteries e g AGM or Gel Cell E Temperatures above 122 F 50 C may cause your power chair to operate at a reduced speed This reduced speed is a safety feature built into the controller that helps prevent damage to the motor and other electrical components General Guidelines Avoid knocking or bumping the controller especially the joystick Avoid prolonged exposure of your power chair to extreme conditions such as heat cold or moisture Keep the controller clean Check all connectors to ensure that they are all tight and secured properly Make sure pneumatic tires are inflated to the psi bar kPa air pressure rating indicated on the tire g WARNING Make sure your tires are inflated to the psi bar kPa air pressure rating indicated on the ff NS tire for pneumat
28. nge or distance per charge Rarely do you have an ideal driving situation such as smooth flat hard terrain with no wind hills or curves More often you are presented with hills sidewalk cracks uneven and loosely packed surfaces curves and wind All of these factors will affect the distance or running time per battery charge Below are a few suggestions for obtaining the maximum range per charge Always charge the batteries fully prior to your trip E Plan your trip in advance to avoid inclines if possible E Limit baggage weight to essential items E Try to maintain an even speed and avoid stop and go driving E Pride recommends charging your batteries for at least 48 continuous hours once per month to improve battery performance and battery life What type of batteries should I use We recommend deep cycle batteries that are sealed and maintenance free Both AGM and Gel Cell are deep cycle batteries that are similar in performance Refer to the specifications table for more information regarding the batteries used with your power chair WARNING Corrosive chemicals contained in batteries Use only AGM or Gel Cell batteries to reduce the risk of leakage or explosive conditions A o my new batteries seem weak Deep cycle batteries employ a much different chemical technology than that used in car batteries nickel cadmium nicads or in other common battery types Deep cycle batteries are specifically designed to provide power dr
29. orage Your power chair should be stored in a dry place free from temperature extremes When storing disconnect the batteries from the power chair See VI Batteries and Charging IN VIN WARNING If you fail to store the unit properly the frame can rust and the electronics can be y damaged Any corroded electronic connection should be replaced N 7 Batteries that are regularly and deeply discharged infrequently charged stored in extreme temperatures or stored without a full charge may be permanently damaged causing unreliable performance and limited service life It is recommended that you charge the batteries periodically throughout periods of prolonged storage to ensure proper performance You may wish to place several boards under the frame of your power chair to raise it off of the ground during periods of prolonged storage This takes the weight off the tires and reduces the possibility of flat spots developing on the areas of the tires contacting the ground Disposal of Your Power Chair Your power chair must be disposed of according to applicable local and national statutory regulations Contact your local waste disposal agency or Quantum Rehab Provider for information on proper disposal of power chair packaging metal frame components plastic components electronics batteries neoprene silicone and polyurethane materials Cleaning and Disinfection EH Use a damp cloth and mild non abrasive cleanser to clean the p
30. ormation in this manual which you do not understand or if you require additional assistance for setup or operation please contact your Quantum Rehab Provider Failure to follow the instructions in this manual and those located on your power chair can lead to personal injury and or damage to the power chair including voiding the warranty PURCHASER S AGREEMENT By accepting delivery of this product you promise that you will not change alter or modify this product or remove or render inoperable or unsafe any guards shields or other safety features of this product fail refuse or neglect to install any retrofit kits from time to time provided by Pride to enhance or preserve the safe use of this product SHIPPING AND DELIVERY Before using your power chair make sure your delivery is complete as some components may be individually packaged If you do not receive a complete delivery please contact your Quantum Rehab Provider immediately Where damage has occurred during transport either to the packaging or content please contact the delivery com pany responsible USA Pride Mobility Products Corporation Attn Customer Care Department 182 Susquehanna Avenue Exeter PA 18643 2694 info Opridemobility com Australia Pride Mobility Products Australia Pty Ltd 20 24 Apollo Drive Hallam Victoria 3803 Australia United Kingdom Pride Mobility Products Ltd 32 Wedgwood Road Bicester Oxfordshire OX26 4UL UK NOTE If yo
31. recommend using other types of chargers e g an automotive battery charger NOTE Your power chair s charger will not operate after the batteries have been discharged to nearly zero voltage If this happens call your Quantum Rehab Provider for assistance How often must I charge the batteries Many factors come into play when deciding how often to charge the batteries You may use your power chair all day on a daily basis or you may not use it for weeks at a time 22 www pridemobility com Quantum Q4 VI BATTERIES AND CHARGING E Daily Use If you use your power chair on a daily basis charge the batteries as soon as you are finished using your power chair Your power chair will be ready each morning to give you a full day s service It is recommended that you charge the batteries at least 8 to 14 hours after daily use Pride recommends that you charge the batteries for an additional 4 hours after the battery charger indicates that charging is complete E Infrequent Use If you use your power chair infrequently once a week or less you should charge the batteries at least once per week for at last 24 hours NOTE Keep your batteries fully charged and avoid deeply discharging your batteries Refer to the manual supplied with the battery charger for charging instructions Pride recommends charging your batteries for at least 48 continuous hours once per month to improve battery performance and battery life How can I get maximum ra
32. roller Battery Break in To break in new batteries for maximum efficiency 1 Fully recharge any new battery prior to its initial use This brings the battery up to about 90 of its peak performance level 2 Operate your power chair throughout the house and yard Move slowly at first and do not travel too far until you become accustomed to the controls and break in the batteries 3 Give the batteries another full charge of at least 8 to 14 hours and operate your power chair again The batteries will now perform at over 90 of their potential 4 After four or five charging cycles the batteries will top off at 100 charge and last for an extended period Frequently Asked Questions FAQs How does the charger work The battery charger takes the standard electrical outlet voltage of 120 VAC alternating current and converts it to 24 VDC direct current The power chair batteries use direct current to run your power chair When the battery voltage is low the charger works harder to charge the battery As the battery voltage approaches full charge the charger does not work as hard to complete the charging cycle When the battery is fully charged the amperage from the charger is nearly at zero This is how the charger maintains a charge but does not overcharge the battery Can I use a different battery charger You should use the charger supplied with the power chair It is the safest most efficient tool to charge the batteries We do not
33. sired seat width 4 Tighten the leg rest receiver hardware 5 Adjust the width of the other leg rest if necessary 6 Replace the seat cushion Armrest Height Adjustment You can adjust the armrest height The height adjustment range is 3 in 7 62 cm in 1 in 2 54 cm increments To remove the armrest assembly 1 Pull out the armrest lock lever See figure 17 2 Lift up the armrest assembly To install the armrest assembly 1 Place the armrest assembly into the armrest lock See figure 16 2 Push in the armrest lock lever To adjust the top height 1 Pull out the armrest lock lever See figure 17 2 Pull up or push down the armrest to the desired posi tion 3 Push in the armrest lock lever 4 Repeat for the other armrest if necessary 18 www pridemobility com ARMREST LOCK Figure 17 Armrest Top Height Adjustment Quantum Q4 V COMFORT ADJUSTMENTS Controller Position You can move the controller in toward or out away from the armrest or change the position of the controller for either left hand or right hand use MANDATORY Prevent controller harness damage Avoid routing the controller harness on the outside of the armrest pad Route the S harness under the armrest or toward the inside of the armrest pad Use correct tie down A points for the controller harness to prevent the harness from getting caught in the drive tires pinched in the seat frame or damaged when passi
34. t straight up and off of the power chair Disconnect the actuator harness Disconnect the quick release battery connectors See figure 3 Remove the front battery from the power base by sliding it forward and out of the power base 10 Remove the rear battery by lifting it up and out of the power base 11 Disconnect the battery harness from each battery 12 Connect the battery harness to the new front battery according to the battery wiring diagram See figure 24 AN N WARNING Make sure you tighten the fasteners so that the connections are secure A M i Mi ND 00 O 13 Connect the battery harness to the new rear battery according to the battery wiring diagram See figure 24 14 Install the new rear battery by lowering it into the power base Ensure the actuator is straight up and down next to the rear battery Connect the quick release battery connectors to the new rear battery 15 Install the new front battery by sliding it into the front of the power base Connect the quick release battery connectors to the new front battery 16 Reinstall the top cover by sliding the rear of the top cover under the lip of the rear door and then sliding into place 17 Reinstall the front cover 18 Return the seat to an upright position 19 Reinstall the detent pin into the top of the actuator and ensure that it is secure See figure 7 20 Charge the batteries See VI Batteries and Charging Quantum Q4 www pridemobility com 29
35. ty com Quantum Q4 ll SAFETY GENERAL GUIDELINES A N MANDATORY Do not operate your new power chair for the first time without completely reading U 7 and understanding this owner s manual Your power chair is a state of the art life enhancement device designed to increase mobility Pride provides an extensive variety of products to best fit the individual needs of the power chair user Please be aware that the final selection and purchasing decision regarding the type of power chair to be used is the responsibility of the power chair user who is capable of making such a decision and his her healthcare professional i e medical doctor physical therapist etc The contents of this manual are based on the expectation that a mobility device expert has properly fitted the power chair to the user and has assisted the prescribing healthcare professional and or the Quantum Rehab Pro vider in the instruction process for the use of the product There are certain situations including some medical conditions where the power chair user will need to practice operating the power chair in the presence of a trained attendant A trained attendant can be defined as a family member or care professional specially trained in assisting a power chair user in various daily living activities As you begin using your power chair during daily activities you will probably encounter situations in which you will need some practice Simply take your time and yo
36. u ever lose or misplace your copy of this manual contact us and we will be glad to send you a new one immediately www pridemobility com 4 Canada Pride Mobility Products Company 5095 South Service Road Beamsville Ontario Canada LOR 1B3 Europe Pride Mobility Products Europe B V Castricummer Werf 26 1901 RW Castrium The Netherlands ll SAFETY PRODUCT SAFETY SYMBOLS The symbols below are used on the power chair to identify warnings mandatory actions and prohibited actions It is very important for you to read and understand them completely NOTE There are more warnings identified and explained in the Consumer Safety Guide that is included with your power chair Please become familiar with all of the warnings and safety information found in the Con sumer Safety Guide and refer to this resource often Read and follow the information in the owner s manual Locked and in drive mode Place unit on level ground and stand to one side when changing from drive mode to freewheel mode or freewheel mode to drive mode Unlocked and in freewheel mode Manufactured in Class Il Equipment Power chair not rated for occupied transit Wire access point For service use only Quantum Q4 www pridemobility com 5 ll SAFETY XXXXXXX QUANTUM www pridemobility com ESF Tg Power chair information label Crush hazard Keep hands clear O lUl llU 6 www pridemobili
37. u will soon be in full and confident control as you maneuver through doorways on and off of elevators up and down ramps and over moderate terrain Below are some precautions tips and other safety considerations that will help you become accustomed to oper ating your power chair safely Pre Ride Safety Check Get to know the feel of your power chair and its capabilities Pride recommends that you perform a safety check before each use to make sure your power chair operates smoothly and safely Perform the following inspections prior to using your power chair EH Check for proper tire inflation Maintain but do not exceed the psi bar kPa air pressure rating indicated on each tire if equipped with pneumatic tires Check all electrical connections Make sure they are tight and not corroded Check all controller connections to the power base Make sure they are secured properly Check the brakes See VII Care and Maintenance Check battery charge See VI Batteries and Charging Ensure the manual freewheel levers are in drive mode before sitting on the power chair NOTE If you discover a problem contact your Quantum Rehab Provider for assistance Quantum Q4 www pridemobility com 7 lll YOUR POWER CHAIR THE QUANTUM Q4 POWER CHAIR Your power chair has two main assemblies the seat assembly and the power base assembly See figure 1 Typically the seat assembly includes the armrests seatback and seat base The power
38. uitable for use as a seat in any vehicle Anyone N traveling in a vehicle should be properly belted into seats approved by the vehicle manufacturer WARNING The positioning belt should be secured at all times Never allow the positioning belt to hang or drag on the floor as it may become entangled NOTE If your power chair is equipped with an optional seating system please refer to the user manual provided with the seat for instruction on positioning belt installation or contact your Quantum Rehab Provider To adjust the positioning belt 1 Once seated insert the metal tab on one side of the belt into the plastic housing on the opposite side until you hear a click 2 Pull the excess strap attached to the metal tab until it is secure but not so tight as to cause discomfort To release the positioning belt 1 Press the push button mechanism on the plastic housing MANDATORY Make sure the positioning belt is properly secured to the power chair and is adjusted for operator comfort before each use MANDATORY Inspect the positioning belt for loose parts or damage including tears worn ww spots bent hardware damaged latch mechanisms dirt or debris before each use of the power chair If you discover a problem contact your Quantum Rehab Provider for maintenance and repair Figure 20 Positioning Belt Installation and Adjustment 20 www pridemobility com Quantum Q4 VI BATTERIES AND CHARGING BATTERIE
39. ww pridemobility com 13 IV ASSEMBLY Power Chair Securement Points The power chair may be equipped with four 4 tie down points for the purpose of securing the unoccupied power chair during motor vehicle transport Each tie down point is clearly labeled for this purpose To secure a power chair equipped with tie down points Always secure the power chair in a forward facing posi tion in the vehicle Attach the four tie down straps only to designated labeled transit securement points indicated by anchor symbols on the power chair See figures 9 and 10 Tighten the straps to sufficiently remove all slack Never attach tie downs to adjustable moving or removable parts of the power chair such as armrests front riggings and wheels Position the anchor points for the rear tie down straps directly behind the rear securement points on the power chair The front tie down straps should be anchored to floor points that are spaced wider than the power chair to provide increased stability See figure 9 MANDATORY The power chair should be used as indicated in the manufacturer s instructions If you have any questions AA about the proper use of your power chair contact your Quantum Rehab Provider Figure 10 Unoccupied Transit System Securement Points Figure 9 Transit System Securement Brackets FRONT OF VEHICLE www pridemobility com Quantum Q4 V COMFO
40. your power chair is in the freewheel mode WARNING Always fasten the positioning belt when operating the power positioning systems WARNING Pinch Point Hazard Keep area around actuator clear when operating the power positioning systems or returning to your starting position BATTERY CONDITION METER ON OFF KEY HORN KEY HEADLIGHT KEY HAZARD LIGHT KEY MAXIMUM SPEED PROFILE INDICATOR SPEED PROFILE SPEED PROFILE DECREASE KEY INCREASE KEY LEFT INDICATOR KEY RIGHT INDICATOR KEY ACTUATOR SELECT KEY Figure 12 Controller and Keypad EEE 16 www pridemobility com Quantum Q4 V COMFORT ADJUSTMENTS Seat Angle Dump Adjustment Your seat may be equipped with mechanism that allows you to adjust the seat angle dump from 5 to 21 in 2 5 increments NOTE The exact tilt angle adjustment range may vary depending on seating system and seat height NOTE For more information on operating the power posi tioning systems refer to the information supplied in supple mental manuals or contact your Quantum Rehab Provider Seat Height Adjustment Your seat may be adjusted to one of three heights To adjust the seat height 1 Remove the occupant from the power chair 2 Remove the detent pin from the front seat interface See figure 7 3 Pivot the seat rearward and remove the seat from the power base by removing the hardware that attaches the rear seat securement brackets to the interfaces on the
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