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1. 3 Fan a stack of discs to prevent them from sticking together Be careful not to scratch the recording side of the disc Publishing Discs 23 4 Load CDs DVDs into Stacker 1 with the printable side facing up Caution Do not load the discs above the red line marked on the stacker otherwise the discs or product may be damaged 5 Insert Stacker 1 DU V ERE 7 o Lr Publishing Discs 24 6 Close the disc cover BS H A o y E i ESA Lr El SSS ui Caution 1 Do not yank Stacker 4 when pulling it out to remove published discs 1 Do not remove Stacker 4 when the Stacker 4 LED is flashing fast Discs may be damaged 1 Unlock the lock lever when using Stacker 4 T fyou use Stacker 4 for output do not install Stacker 3 Making disc settings and creating labels After loading discs into the stacker access EPSON Total Disc Maker to make settings for writing discs and create the labels printed on the discs Accessing EPSON Total Disc Maker Click Start point to All Programs Windows XP or Programs Windows 2000 point to EPSON Total Disc Maker and then click EPSON Total Disc Maker To learn how to use EPSON Total Disc Maker go to the Help menu Publishing Discs 25 P
2. Caution 1 Do not open the disc cover while the product is publishing discs unless the application instructs to add or remove discs This may affect write quality or print quality Also for safety reason do not put your hands inside the product while beeping as arm is still moving 1 f you need to open the disc cover pause or cancel your job before opening the disc cover Publishing Discs 39 Batch Mode Loading CDs DVDs Follow the steps below to load CDs DVDs 1 Open the disc cover 2 Take out Stacker 1 3 Fan a stack of discs to prevent them from sticking together Be careful not to scratch the recording side of the disc Publishing Discs 40 4 Load CDs DVDs into Stacker 1 with the printable side facing up Caution Do not load the discs above the red line marked on the stacker otherwise the discs or product may be damaged 5 Insert Stacker 1 DU Udo Publishing Discs 41 6 Take out Stacker 2 ETT dl l eh fy OL m 7 Fanastack of discs to prevent them from sticking together Be careful not to scratch the recording side of the disc 8 Load CDs DVDs into Stacker 2 with the printable side facing up Caution Do not load the discs above the red line marked on the stacker otherwise
3. Caution 11 Be careful to keep water away from the electronic components 1 Do not spray the inside of the product with lubricants 4 Unsuitable oils can damage the mechanism Contact your dealer or a qualified service person if lubrication is needed 1 Dirt attached to Stacker 3 or 4 should be wiped clean with a soft cloth moistened with neutral detergent Cleaning fhe filter Clean the filter located on the rear of the product once every six months If you are using the product in a dusty area clean it at shorter intervals 1 Make sure the product is turned off and all the lights are off and then unplug the power cord from the electrical outlet 2 Loosen and remove the screws from the filter covers to open them 4 Use a vacuum cleaner to clean the dust on the filters If the dust or dirt does not come off clean the filters with water Be sure to dry them completely before placing the filters back in position Maintaining Your Product 63 5 Place the filters back in position Transporting Your Product If you need to transport your product some distance carefully prepare and repack it Be sure to use the original box and packing materials W Warning The product is heavy so have two people lift
4. d If the disc is ejected or not fed correctly when you start a CD DVD print job make sure you loaded the stacker properly If you select CD DVD Premium Label as the Label Type setting in the Printer Settings window and use a high quality CD DVD you can create high quality CD DVD labels Be sure to let CDs and DVDs to dry completely before using them or touching the printed surface Allow Epson specified discs to dry for at least 1 hour and other types of discs for at least 24 hours If the print position is misaligned adjust it using the printer driver For details refer to the printer driver Help If the ink smears adjust the color saturation For details refer to the printer driver Help Publishing Discs 1 Make the publish settings on the Publish screen of EPSON Total Disc Maker For details see Help for EPSON Total Disc Maker Note To access Help for EPSON Total Disc Maker select Help from the Help menu Publishing Discs 38 2 Click the Publish button EPSON Total Disc Maker New File View Tool Help RE Disc amp Label e Publish 28430 Output Device v Write Data M Print Label i Publisher 0 Dos Input Stacker Name Stacker 1 CD R Output Stacker Stacker 4 Write Speed Write Verification 40 None DI TITL ac E Label Type CD DVD Label Print Mode Setting Quality Type Volume Label Size MB Data CD 200xxxxx D Copies
5. 1 f you need to open the covers pause or cancel your job before opening the disc cover Publishing Discs 48 Taking Out Discs Follow the steps below to take out the published discs from the stackers 1 Open the disc cover and take out the stacker 2 Take out the published discs from the stacker The output stacker differs according to the publishing mode Refer the following table Output stacker Mode Number of discs Stacker 2 Standard mode Up to 50 discs Batch mode Stacker 3 Batch mode Up to 50 discs Stacker 4 Standard mode Up to 5 discs External Output mode Stacker 2 Stacker 3 Stacker 4 3 Install the stacker in the product and then close the disc cover Publishing Discs 49 Canceling Publishing If you need to cancel publishing follow the instructions below When you start publishing the screen of EPSON Total Disc Monitor appears on your computer screen Select the job you want to cancel in the Unfinished Job list and then select Cancel Job from the Job menu Cd EPSON Total Disc Monitor Publisher O Job View Help Pm 2D M Unfinished Job Finished Job Job Name Status Copies Type Sample 01 Publishing 0 1 Print Device Status Output Tray Time Needed Publishing is possible Do not pull out Stacker 4 while discs are being transferred to it Standby oc Drive 1 o MN om im om NEN 9 Drive 2 9 Standby ov
6. About usage limitation 1 When this product is used for applications requiring high reliability safety such as transportation devices related to aviation rail marine automotive etc disaster prevention devices various safety devices etc or functional precision devices etc you should use this product only after giving consideration to including fail safes and redundancies into your design to maintain safety and total system reliability Because this product was not intended for use in applications requiring extremely high reliability safety such as aerospace equipment main communication equipment nuclear power control equipment or medical equipment related to direct medical care etc please make your own judgment on this product s suitability after a full evaluation 1 When copying a CD or DVD you must meet the conditions that the work recorded on the discs do not have a copyright that you have a copyright for the work that you have received permission from the author or that copying of the work on to the discs is legally approved Copying of a CD or DVD without meeting these conditions is illegal and should not be done 14 This product is for business use and not for household use Warnings Cautions and Notes Warnings Cautions and Notes in this User s Guide as indicated below have the following meanings W Warnings must be followed carefully to avoid bodily injury Cautions must be observed to avoid damage to your equip
7. PP 100 User s Guide Copyright and Trademarks No part of this publication may be reproduced stored in a retrieval system or transmitted in any form or by any means electronic mechanical photocopying recording or otherwise without the prior written permission of Seiko Epson Corporation The information contained herein is designed only for use with this Epson product Epson is not responsible for any use of this information as applied to other products Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third parties for damages losses costs or expenses incurred by the purchaser or third parties as a result of accident misuse or abuse of this product or unauthorized modifications repairs or alterations to this product or excluding the U S failure to strictly comply with Seiko Epson Corporation s operating and maintenance instructions Seiko Epson Corporation shall not be liable for any damages or problems arising from the use of any options or any consumable products other than those designated as Original Epson Products or Epson Approved Products by Seiko Epson Corporation Seiko Epson Corporation shall not be held liable for any damage resulting from electromagnetic interference that occurs from the use of any interface cables other than those designated as Epson Approved Products by Seiko Epson Corporation EPSON is a registered trademark and Exceed Your Vision i
8. Consult the dealer or an experienced radio TV technician for help For Canadian Users This Class B digital apparatus complies with Canadian ICES 003 The cords included with this product contain chemicals including lead known to the State of California to cause birth defects or other reproductive harm Wash hands after handling This notice is provided in accordance with Proposition 65 in Cal Health amp Safety Code 25249 5 and following Important Notice and Safety Instructions 12 Chapter 1 Using Your Software Adding the product Use the EPSON Total Disc Setup to add the product CD DVD publisher to the computer 1 Select Start All Programs or Programs EPSON Total Disc Maker EPSON Total Disc Setup The EPSON Total Disc Setup will start 2 Click Add 3 Select the product to be added from CD DVD Publisher List then click Next 4 Enter name and click OK Adding the product is complete Overview of EPSON Total Disc Maker The EPSON Total Disc Maker software included with the product allows you to write or copy CDs DVDs create CD DVD labels and publish CDs DVDs EPSON Total Disc Maker EPSON Total Disc Maker lets you write CDs DVDs and print CD DVD labels The process used to write CDs DVDs and print CD DVD labels is called Publish in the EPSON Total Disc Maker program Using EPSON Total Disc Maker you can also duplicate CDs DVDs EPSON Total Disc Monitor EPSON Total Disc Monitor
9. EN o EM Printable Copies zy Printer Printing Approx 20000 Copies Standard Mode Stacker 1 CD R Stacker 2 Output Stacker Stacker 3 Unused Stacker 4 Output Stacker Publishing Discs 50 Chapter 3 Replacing Ink Cartridges Checking the Ink Cartridge Status Note LJ Epson cannot guarantee the quality or reliability of non genuine ink If non genuine ink cartridges are installed the ink cartridge status may not be displayed Q When an ink cartridge is running low the status is displayed on the EPSON Total Disc Monitor To check the ink cartridge status do the following 1 EPSON Total Disc Monitor appears automatically when you start a job You can check the ink cartridge status from this window You can also run EPSON Total Disc Monitor from the Start menu See Using EPSON Total Disc Monitor on page 73 Cd EPSON Total Disc Monitor Publisher 0 Job View Help Unfinished Job Finished Job Job Name Status Copies Type Input Tray Output Tray Time Needed Device Status You can now publish discs gt gt Standard Mode oc Drive 1 Standby Stacker 1 LC LJ CD R uM Stacker 2 om eed Output Stacker andby OY PA Stacker 3 ex i Unused Printable Copies Printer Stacker 4 Approx 20000 Copies Standby Output Stacker Note If any of the ink cartridges installed in the product is broken incompatible with the p
10. Lock the lever when you use Stacker 3 in Batch mode O Stacker 3 Use Stacker 3 as a disc output stacker Holds up to 50 discs p Stacker 4 Use Stacker 4 as a disc output stacker Holds up to 5 discs q Printer Prints on label surface of discs r Drive 2 Writes data on the recording surface of discs Control Panel EPSON pr 100 o6c o OOLM o BUSY O ERROR Buttons Button Function Press and hold for 3 seconds to clean the print head AoA 3SEC cleaning Lights Light Description On when the product is on D Flashes when the product is initializing after replacing an ink cartridge charging ink or cleaning the print head power Flashes when jobs are processed BUSY Product Information 88 On when errors occur such as when the disc cover or ink cartridge cover ERROR is open the arm fails to pick up a disc multiple discs are loaded into the drive after a disc error or a writing error Flashes when disc errors occur On when an ink cartridge is expended or is not correctly inserted Flashes when an ink cartridge is nearly expended INK On when the stacker is overloaded with discs or when Stacker 3 is not Be removed for the Standard and External Output mode Flashes when the stacker is not installed correctly or the stacker is out of discs STACKER When the Stacker 4 light flashes rapidly do not pull out Stacker 4 For
11. Printer Settings Printer Name EPSON PP 100PRN Show error mark on discs that experience errors Publishing Discs 27 4 Select the type of discs that you loaded into the stacker Properties Publisher O General About Name Publisher O Stacker Settings Publish Mode Standard Mode Stacker 1 CD R Stacker 2 Output Stacker Drive Settings Drive to Use Use Both Number of write retries Printer Settings Printer Name EPSON PP 100PRN b Show error mark on discs that experience errors ix 5 Click OK Publishing Discs 1 Make the publish settings on the Publish screen of EPSON Total Disc Maker For details see Help for EPSON Total Disc Maker Note To access Help for EPSON Total Disc Maker select Help from the Help menu Publishing Discs 28 2 Click the Publish button de EPSON Total Disc Maker New File View Tool Help e Publish di De SA ZA ATINAE O write Name Type Volume Label Size MB Data Print Label Data Data CD 200xxxxx 0 Caution Do not open the disc cover while the product is publishing discs unless the application instructs to add or remove discs This may affect write quality or print quality Also do not put your hands inside the product while beeping as arm is still moving m DISC TITLE Output Device Lv E Input Stacker Stacker 1 CD R Output Stacker Stacker 2 Write Speed Write Veri
12. When printing outside printable area ink absorbing layer of the disc is being used ink printed outside the printable area does not fix Check the label of the printable area of the disc being used before setting Precautions for setting the printable area Make sure that the printable area set does not exceed the printable area of the actual disc being used Check whether coloration of print made on the rib stack ring is not uniform Printing on the rib stack ring may cause ink sticking disc sticking and ink erasure after printing Measures to be taken when printing outside printable area When printing inside the inner diameter results in ink sticking disc sticking and ink erasure the following action can be taken to avoid that Set Drying Time on the printer driver s printer settings screen and print Although throughput may be reduced problems will be avoided or reduced since the disc will be ejected after a set time Enable Publish after Mask Rib Area If you print from another application set from the user defined label setting in the printer driver If you print from the Total Disc Maker set from Set Inner Outer Diameter setting When you print on CDs DVDs with a commercially available software package that supports CD DVD printing you have to make the following settings Size 124 x 124 mm 4 88 x 4 88 Type CD DVD Label CD DVD Premium Label or EPSON Specified CD DVD Label Margins
13. the discs or product may be damaged Publishing Discs 42 9 Insert Stacker 2 E 10 Insert Stacker 3 Caution 1 Make sure that there are no discs in Stacker 4 when using Stacker 3 Q When using Stacker 3 do not pull out Stacker 4 Be sure to lock the lock lever located on Stacker 4 when you use Stacker 3 gt Publishing Discs 43 11 Close the disc cover SC_ BS ETI ME PES Ss m Making disc settings and creating labels After loading discs into the stackers access EPSON Total Disc Maker to make settings for writing discs and create the labels printed on the discs Accessing EPSON Total Disc Maker Click Start point to All Programs Windows XP or Programs Windows 2000 point to EPSON Total Disc Maker and then click EPSON Total Disc Maker To learn how to use EPSON Total Disc Maker go to the Help menu Publishing discs The following instructions explain how to publish CDs DVDs Note T fthe stacker is ejected or not fed correctly when you start a CD DVD print job make sure that you inserted the stacker properly 1 f you select CD DVD Premium Label as the Label Type setting in the Printer Settings window and use a high quality CD DVD you can creat
14. 10 Close the disc cover Caution d d Do not yank Stacker 4 when pulling it out to remove published discs Do not remove Stacker 4 when the Stacker 4 LED is flashing fast Discs may be damaged Unlock the lock lever when using Stacker 4 If you use Stacker 4 for output do not install Stacker 3 Publishing Discs 33 Making the stacker settings 1 Make sure the product is turned on and the product and computer are properly connected 2 Click the Properties icon on the Publish screen of EPSON Total Disc Setup EPSON Total Disc Maker New File View Tool Help RE ijy Sf e Publish SHB 2 Output Device Write Data Y Print Label Publisher 0 Data Name Input Stacker Stacker 1 CD R Output Stacker Stacker 2 Write Speed Write Verification 40x None DISC TITLE C Label Type CD DVD Label Print Mode Setting Quality Speed Type Data CD Volume Label 200xxxxx Size MB 0 Publish Publishing Discs 34 3 Select External Output Mode for Publish Mode Properties Publisher O General About Name Stacker Settings Publish Mode Stacker 1 Stacker 2 Drive Settings Drive to Use Printer Settings Printer Name Publisher 0 Use Both Number of write retries EPSON PP 100PRN vi Show error mark on discs that experience er
15. Product Parts a b NM E l d C a Ink cartridge cover Secures the ink cartridges Open only when installing or replacing ink cartridges o Control Panel Use the button and monitor the lights to control your product See the next section for details C Disc cover Open when loading or taking out the discs d Power button Turns the product on or off Product Information 86 e AC inlet Plug in the power cord f USB connector Connects a USB cable from your computer to the product g Interface cable locking saddle Use this for directing and gathering the cable h Air Vent Leave at least 15 cm 5 91 between the back of the product and the wall for ventilation i Disc remover cover Open this cover only when a disc is stuck in the printer tray Caution Before opening the disc remover cover be sure to unplug the power cable from the wall outlet Be sure to attach this cover while in use N ra a D S ponm j Drive 1 Writes data on the recording surface of discs Product Information 87 k Arm Transports discs l Stacker 1 Use Stacker 1 as a disc input stacker Holds up to 50 discs m Stacker 2 Use Stacker 2 as a disc input or output stacker Holds up to 50 discs n Lock lever Use this lever to lock or unlock Stacker 4
16. Total Disc Maker Total Disc Monitor or Total Disc Setup is running close the application 2 Double click Safely Remove Hardware on the task tray 3 Select DVD drive on the product and select Stop Publishing Discs 17 Q The product may not be recognized by the computer when turning the power back on while fan is operating In this case disconnect the USB cable and connect it again Overview of publishing mode To write data to CDs DVDs and to print labels that you created edited are called Publish in EPSON Total Disc Maker The product has three kinds of publishing modes Standard Mode This mode uses Stacker 1 as the input source and Stacker 2 or 4 as the output source When Stacker 2 is selected as the output source up to 50 CDs DVDs can be created at once Also if you refill discs to the input stacker and take out published discs from the output stacker at the same time up to 1000 CDs DVDs can be published in a single job If Stacker 4 is selected as output source discs can be removed without stopping the product while running a job Note This mode does not use Stacker 3 See Standard Mode on page 22 External Output Mode This mode uses Stacker 1 and 2 as the input sources and Stacker 4 as the output source Different types of discs CD and DVD can be loaded into each of the 2 stackers and can create different types of discs This is ideal for creating small batches of discs at once If Auto i
17. is a utility that monitors the product and gives you information about its current status Using Your Software 13 EPSON Total Disc Setup EPSON Total Disc Setup is a utility to register the product to the computer Using EPSON Total Disc Maker Use EPSON Total Disc Maker to do the following 1 Writing data to DVDs data to CDs music to CDs music and data to CDs or video to CDs or copying CD DVDs Q Creating and editing CD DVD labels Starting EPSON Total Disc Maker Click Start point to All Programs Windows XP or Programs Windows 2000 point to EPSON Total Disc Maker and then click EPSON Total Disc Maker For more information select Help from the Help menu in this software Overview of Printer Driver The printer driver lets you choose from a wide variety of settings to get the best printing results Accessing the printer driver You can access the printer driver from most Windows applications and the Windows Start menu To make settings that apply only to the application you are using access the printer driver from that application To make settings that apply to all your Windows applications access the printer driver from the Start menu Refer to the following sections to access the printer driver Using Your Software 14 From Windows applications Click Print or Print Setup in the File menu In the window that appears click Printer Setup Options Preferences or Properties Depe
18. on all sides 2 mm 0 08 Ink cartridges Color Black Yellow Magenta Light Magenta Cyan Light Cyan Cartridge life Use within 6 months of opening the package Temperature Storage 20 to 40 C 4 to 104 F 1 month at 40 C 104 F Product Information 93 Caution 1 Epson recommends the use of genuine Epson ink cartridges Other products not manufactured by Epson may cause damage that is not covered by Epson s warranties and under certain circumstances may cause erratic behavior L Use the ink cartridge before the expiration date printed on its package 1 Do not refill the ink cartridge Other products not manufactured by Epson may cause damage that is not covered by Epson s warranties and under certain circumstances may cause erratic behavior Note m The ink cartridges packaged with your product are partly used during initial setup In order to produce high quality printouts the print head in your product will be fully charged with ink This one off process consumes a quantity of ink and therefore these cartridges print fewer pages compared to subsequent ink cartridges Do not store ink cartridges under high or freezing temperatures or under direct sunlight To ensure that you receive premium print quality and to help protect your print head a variable ink safety reserve remains in the cartridge when your product indicates to replace the cartridge The yields quoted for you do not includ
19. resolving the problem by initializing the product If the error continues to occur contact customer support If your discs jam frequently make sure of the following 1 The discs are smooth not damaged 1 You are using a high quality discs Troubleshooting 80 Co D O LU The printable side of the discs are face up in the stacker The stack of discs was fanned before loading The stack of discs is not loaded above the red line on the stacker The number of discs in the stacker does not exceed the limit specified for that disc See Mechanical on page 94 The product is on a flat stable surface that extends beyond the base in all directions The product will not operate properly if it is tilted Writing Problem Cannot write to the disc Avoid using the product where dust or smoke is abundant It may result in write error If a disc write error occurs frequently check the following d DL DO DU O The disc is not damaged The disc is high quality The product is used within acceptable environmental conditions The product is not subject to vibration or shock The fan filter is not clogged with dust The printer tray is not dirty The Product Does Not Functiont All lights are off d d a Press the power button to make sure the product is on Turn off the product and make sure that the power cord is securely plugged in Make sure that your outlet works and is not controlled by
20. vds Moos osos test p Md E odi boi dE 81 Cannot write to the dise isses uk ia o tee vated ew ees eda wae seeds 81 The Product Does Not FUACHON sa cse seemed ce Ed od mt t A pede E GS e dp 81 ATL IOS Ie OIT u ico eu ud oe m elt tiq db qe ene pu Rt eddie 81 Lights came on and then went out 20 00 ee ee 82 Only the power light iS OM odiar i Deer eae Ru e Rees ED m ER 82 The ink light is flashing or is on after you replace the cartridge 82 Software cannot be installed uri repo frt ee Ie RUE EE an BA 82 Ink Pad Nearly Full message is displayed by the software ooo 83 Appendix A Where To Get Help Technical Support Web Site liliis een 84 Contacting Customer Support 24044444940 ERR RR XU ERE RR WW AY EX d x 84 Betore Contacting EPSOM s cu o tems doa SG ort teo RN he 6 10 4 dE ES eate 84 Help for Users in the United States and Canada 0000 eee 85 Help for Users in the Europe EMEA 00 e eee ees 85 Appendix B Product Information Product Parts and Control Panel Functions 0 000 cece cece Ih 86 Product alte esce Gusta telnet a EE 86 Control Panel 2 ol deu iR e eI ERG EC EE E rale a deris e 88 Incand DISC x cette teet este uo tod Eo CHR eei dert EE tU ror eei ed detto 89 Contents 5 l k cartridges co Delo d doeet rd RES chants aletas 89 DISCS ornate lease AA oes RAEN eR ERES RR 90 System Requirements puck Bho ee T EET R
21. EPRE TE ED Me ERREUR E ae 90 For using the product seeded ban Eu iod dues A teure 90 Technical Specifications ari taa ad ee Ke NER E NER 91 BI ETT 91 lnk Cartoes ta TOEIC TQ eects Peeters amen ee mus ee 93 Mechanical srta rst des eut n Rated Corde lae dba ated ed ts cota 94 Electrical S un Ser EE sh ocho Se xm e ie aces Dee eto eoe ein f Ares us 94 Environmental soc iacincecigeit ridad oe id Ete 95 Standards and approvals cido conde Pis Ke EUER Sethe het ee 95 Interface A ten dae e UE SO eade a ees See Eno eee 95 EUG 4 oe bons DIVA RV eee aes en Deu tp drin a earns oe gus 96 Index Contents 6 Important Notice and Safety Instructions Important Note You may use the software to operate the EPSON PP 100 You may use the EPSON PP 100 to copy materials onto disc including but not limited to CDs and DVDs You agree to respect the rights of copyright owners EPSON shall have no liability for and you shall hold EPSON harmless from any copyright infringement by you or your employees representatives or agents Important Safety Instructions Read all the instructions in this section before using the product Also be sure to follow all warnings and instructions marked on the product Setting up the product Observe the following when setting up the product a d Do not block or cover the vents and openings in the product Use only the type of power source indicated on the product s label Use only the power cord th
22. N ESO Meade eGtitie goats scien st 64 Chapter 5 Troubleshooting Diagnosing the Problem m actu a CR RR SER eR wee iweee eg CR AGE ona 66 ErtorinmndiCaltors s um hk rete See P Ebr ra d tue iie eR ir Qr d US 66 EPSON Total Disc Monitor ssor adresas dekura RR s 73 Contents 4 Checking Produer Status sc ed ees checked em Ges so cess e OR CD eee aa 73 Using EPSON Total Disc Monitor nnana 0000 tee 73 Print Quality Problems sce oie sed aue ie A tet crested acl diede ais ausa ee ge ol ale 74 Horizontal bandido ri o Ae Gro ufus ft 75 Vertical misalignment 4n barr arado AER der 76 Banding nss eiut omae eso aos ee tiros Be ner e wt gare osa ORS 76 Incorrect or missing colors ni rupe hi he ERE B RE EE qi n dps 76 Blurry or smeared printOUt uode e tw reped eee e Sed 77 Miscellaneous Printout Problems were 77 Incorrect or garbled characters auauua aaee 77 lI correctmargiN Ses sata y eee 78 Printout has a Slight slant iue eiue is ri ia E 78 Printed side is smeared or scuffed 0 00 cee eee 78 PRNUNG IS too SO Wa ere esr E SIC eR Re is Kita Pet d e E 78 Ink adheres to the recording surface auauua eee eese 79 Disc or the CD DVD Tray Does Not Feed Correctly 0 000 c eee eee 79 Disc A i eid d eae oe coed te EB SOV add ed ole Aes gra ANN 79 Multiple discs feed es a ae Baa Sheek RO RR ee Aes URL 80 DISC jams er se acer da aq toa u s Bet od bite te eee mue newts ad 80 Writing Problem 2242s
23. Total Disc Maker 13 14 EPSON Total Disc Maker 14 description 13 Error indicators 66 H Head cleaning Windows 59 Horizontal banding 75 I Incorrect characters 77 Ink cartridge cover 86 Ink cartridges part numbers 89 replacing when expended 53 Interface cables 95 L Lights 88 error indicators 66 flashing 82 M Margins problems 78 Misalignment 76 N Nozzle check 57 Windows 57 P Paper feeding problems 79 jams 80 printable area 92 specifications 91 Printer settings accessing for Windows 14 Print head aligning 60 checking 57 cleaning 58 Index 97 correcting 61 Printing canceling 50 Print quality improving 74 Print speed increasing 78 Problems banding 75 76 blurry prints 77 diagnosing 66 incorrect characters 77 incorrect colors 76 margins 78 paper feeding 79 paper jams 80 printer does not print 81 print speed 78 smeared prints 77 78 Product buttons 88 checking status 73 cleaning 61 transporting 64 R Replacing ink cartridges 53 S Safety information 7 Service 84 Smeared prints 77 78 Software uninstalling 15 Specifications ink cartridges 89 mechanical 94 paper 91 Speed increasing 78 Stacker 88 Status Monitor Windows 73 System requirements 90 T Technical support 84 Transporting product 64 U USB connector 87 W Windows accessing printer settings 14 status monitor 73 Index 98
24. Total Disc Maker and then click EPSON Total Disc Monitor Troubleshooting 73 When you access EPSON Total Disc Monitor the following window appears Cd EPSON Total Disc Monitor Publisher O Job View Help Unfinished Job Finished Job Job Name Status Copies Type Input Tray Output Tray Time Needed Device Status m You can now publish discs Drive 1 Standby re Lc OM om OY Drive 2 Standby s Printable Copies Approx 20000 Copies Printer Standby Standard Mode 1 n Stacker 1 CD R Stacker 2 Output Stacker Stacker 3 Unused Stacker 4 Output Stacker EPSON Total Disc Monitor provides the following information 3 Job list You can check a list of jobs up to 1000 for Unfinished Job and 50 for Finished Job and its information and also you can cancel pause and restart unfinished jobs LJ Device Status This provides device status information It also displays error messages as well as helpful tips for better publishing 1 Ink Cartridge Status This provides a graphic display of the ink cartridge status 4 Drive Printer Stacker Status This provides a graphic display of the drives printer and stacker status It also shows where an error occurs Print Quality Problems If you are having a print quality problem then compare it with the illustrations below Click the caption under the illustration that best resembles your print
25. a wall switch or timer Troubleshooting 81 Lights came on and then went out The product s voltage may not match the outlet rating Turn off the product and unplug it immediately Then check the label on the back of the product Caution If the voltage does not match DO NOT PLUG YOUR PRODUCT BACK IN Contact your dealer Only the power light is on d If you press the power button lightly the product may not turn on although the o power light flashes for a while Press the button firmly Turn off the product and computer Make sure the product s interface cable is securely plugged in If you are trying to print a large image your computer may not have enough memory Try reducing the resolution of your image or printing the image at a smaller size You may need to install more memory in your computer Uninstall the printer driver then reinstall it See Uninstalling EPSON Total Disc Maker on page 15 The ink light is flashing or is on affer you replace the cartridge Make sure the ink cartridge is correctly installed Software cannot be installed Is the USB cable unplugged Make sure that the USB cable is firmly connected Does the USB cable match the computer and the product requirements The USB cable used to connect the computer and the product should be High Speed USB Has the HDD sufficient free space The software cannot be installed if the HDD does not have free space of more than 10GB Did y
26. any clogged ink nozzles See Cleaning the Print Head on page 58 11 Make sure the label type selected in the printer driver is appropriate for the type of disc loaded in the product See Publishing Discs on page 17 1 Due to the variation in the quality of discs print results using the same type of discs from the same data may not be the same Incorrect or missing colors 11 Adjust the color settings in your application or in your printer driver settings Check the Main window See the printer driver online Help for details Q Run the Head Cleaning utility See Cleaning the Print Head on page 58 Q Check the ink light If the light is flashing replace the appropriate ink cartridge See Replacing an Ink Cartridge on page 53 Troubleshooting 76 11 If you have just replaced an ink cartridge make sure the date on the box has not expired If you have not used the product for a long time replace the ink cartridges See Replacing an Ink Cartridge on page 53 Blurry or smeared printout 1 Use genuine Epson ink cartridges 1 Make sure the product is on a flat stable surface that extends beyond the base in all directions The product will not operate properly if it is tilted 1 Make sure your disc is not damaged dirty or too old 1 Make sure your disc is dry and the printable side is facing up 14 Make sure the label type selected in the printer driver is appropriate for the type of disc
27. ark on discs that experience errors If you check this check box an error mark will be printed on any disc with a write error This is useful to identify the disc which encountered the write error The disc with the write error will be ejected to different stackers depending on the print mode d d d Standard Mode Ejected to Stacker 4 External Output Mode Ejected to Stacker 4 Batch Mode Ejected to Stacker 2 or 3 Note The error mark will not be printed in the following cases m a a M The job was cancelled An incorrect disc type was found in the stacker Fatal error Not enough ink was left to print the error mark Notice for CD DVD writing and printing d Store the stacker out of direct sunlight A warped or damaged stacker may stop the product from operating normally Use only CDs DVDs labeled as suitable for printing for example Printable on the label surface or Printable with ink jet printers For more details on handling CDs DVDs and for guidelines for writing data to CDs DVDs refer to your CD DVD documentation Do not print on the CD DVD before writing your data to it If you do fingerprints dirt or scratches on the surface may cause errors while writing data When using the product for the first time after storing it for a long time or after an error dead pixels or ink stains may appears and print quality may be reduced If publishing large a number of discs check print quality of the first
28. at comes with the product Use of another cord may result in fire or electric shock The product s power cord is for use with this product only Use with other equipment may result in fire or electric shock Be sure the AC power cord meets the relevant local safety standard Avoid using outlets on the same circuit as photocopiers or air control systems that regularly switch on and off Avoid electrical outlets controlled by wall switches or automatic timers Keep the entire computer system away from potential sources of electromagnetic interference such as loudspeakers or the base units of cordless telephones Do not use a damaged or frayed power cord Important Notice and Safety Instructions 7 d If you use an extension cord with the product make sure that the total ampere rating of the devices plugged into the extension cord does not exceed the cord s ampere rating Also make sure that the total ampere rating of all devices plugged into the wall outlet does not exceed the wall outlet s ampere rating Do not attempt to service the product yourself Unplug the product and refer servicing to qualified service personnel under the following conditions The power cord or plug is damaged liquid has entered the product the product has been dropped or the casing is damaged the product does not operate normally or exhibits a distinct change in performance If you plan to use the product in Germany the building installation m
29. at the discs are loosely arranged in the stacker Troubleshooting 67 Lights Conditions Remedies Power Busy Error Ink Stacker 1 2 34 Disc transfer error Turn off the product and remove the disc If the same error occurs frequently contact your dealer Arm failed to release disc Turn off the product and remove disc Do not remove disc from the arm by hand if arm is picking up the disc This may damage the arm If removing disc from the arm turn on the product again and let initializing process remove the disc To remove the disc from the arm turn on the product again and let initializing process remove the disc If the same error occurs frequently contact your dealer Internal error Turn off the product and check inside for any objects then turn on the product again If the same error occurs frequently contact your dealer 1 Do notremove disc from the arm by hand if arm is picking up the disc This may damage the arm To remove the disc from the arm turn on the product again and let initializing process remove the disc QO If resuming label printing after the error run Nozzle Check and confirm the condition of the print head a Ifthe publishing does not start check if a print job remains in the print spooler and delete all print jobs Troubleshooting 68 Error associated with stacker Lights Condition
30. ay not bond if printed outside the receptor Turning the product on or off while a disc is in the printer tray may cause a malfunction Make sure the disc is removed before turning the product on or off Data may be lost depending on the disc or storing condition therefore store important data on multiple discs Epson does not guarantee the data against loss Do not insert a disc between DVD drive 1 and DVD drive 2 as you may not be able to remove it Do not insert an object like a screwdriver or clip into the CD DVD slots as this may cause a malfunction Do not use a disc created with this product with an auto loading mechanism drive with holding mechanism of more than 33 mm in diameter or automotive equipment Depending on the environment used printing surface may stick A published CD DVD may not be readable on another type of drive or player due to compatibility Publishing Discs 21 1 The quality of the blank disc determines write quality It is recommended to use only the specified disc type 1 It is recommended that you run a compare while writing data 1 Making a backup is recommended if the data is important Recorded data may degrade over long storing periods It is recommended to make backups periodically L Do not shock or vibrate the product while reading or writing as this may result in malfunction of the drive or make the disc unusable 1 Do not use a cracked warped or deformed discs because it may brea
31. ctive 2006 95 EC EMC directive 2004 108 EC EN60950 1 EN55022 Class B EN61000 3 2 EN61000 3 3 EN55024 Interface Hi Speed USB Device Class for computers Hi Speed USB for PictBridge or USB DIRECT PRINT compliant devices Product Information 95 Lifetime Epson estimates lifetime for components of this product to be as follows Expected Lifetime Ink pad life About 30 000 discs printed Burner life About 16 000 to 40 000 discs burned The product s ink pad is expected to become saturated and need replacing after printing about 30 000 discs The burner life estimate is the combined life for the two burners with the low estimate based on burning DVDs only and the high estimate based on burning CDs only Expected lifetimes are only estimates Actual results will vary based on such factors as images printed print settings disc type frequency of use temperature and mix of CDs vs DVDs burned Product Information 96 Index A Aligning print head 60 B Banding 75 76 Blurry prints 77 C Cable connector 87 Canceling printing 50 CD DVD printable area 92 printing 22 30 40 publishing 26 38 44 Cleaning print head 58 product 61 Color problems 76 Contacting Epson 84 Control panel 86 88 Correcting the printing position 61 D Disc cover 86 Driver accessing for Windows 14 uninstalling 15 DVD printable area 92 printing 22 30 40 E EPSON
32. d resulting in more of the ink being consumed Replacing an Ink Cartridge Note Do not open the ink cartridge package until you are ready to install it in the product This table describes the status of the lights and the actions you need to take Lights Action i 0 Obtain a replacement ink cartridge O flashing To replace an ink cartridge follow the steps below Caution Do not remove the cartridge from the product until you are ready to replace it with another Note The illustrations show replacement of the light magenta ink cartridge but the instructions are the same for all the cartridges 1 Make sure that the power light is on but not flashing 2 Open the ink cartridge cover Replacing Ink Cartridges 53 Note Wait for 4 seconds or more before removing the ink cartridge 3 Push the expended cartridge so the cartridge is slightly pushed out If the ink in the cartridge is low it is indicated by a flashing ink cartridge light Note If an ink cartridge is low you may continue to use it until it is expended To confirm the status of each ink cartridge see the following section See Using EPSON Total Disc Monitor on page 73 4 Carefully pull the expended cartridge straight out of the slot Dispose of it properly 5 Rem
33. details on error status see the following instructions See page 66 Ink and Disc Ink cartridges You can use the following ink cartridges with this product Ink cartridge Part numbers Cyan C138020447 Light Cyan C138020448 Light Magenta C138020449 Magenta C135020450 Yellow C138020451 Black C138020452 To purchase a PP 100 Series exclusive ink cartridge check with the dealer where you purchased your PP 100 or access either of the following urls http www discproducer epson europe com Europe http www discproducer epson com United States and Canada Product Information 89 Discs Epson offers the specified CD R and DVD R discs for all your printing needs System Requirements For using the product Windows requirements To use this product you must have any of the following Windows operating systems installed Operating system Windows XP Service Pack 2 or higher Windows 2000 Service Pack 4 or higher CPU Pentium 4 1 4 GHz or higher processor Memory 512 MB RAM or more Hard disk space 10 GB or more free hard disk soace HDD rotational speed 7200 rom or more Interface Hi Speed USB Display XGA or higher resolution 65536 colors or more Other Making music CD Require sound device with appropriate driver installed Note T fyour file system is FAT you may not write to a DVD m ATI South Bridge chip set IPX460 or earlier is incompatible with
34. diameter is inserted in Stacker 1 Make sure that no lights are indicating errors and that the disc cover is closed Maintaining Your Product 60 3 Access the printer driver See Accessing the printer driver on page 14 4 Click the Utility tab then click the Print Head Alignment button 5 Follow the on screen instructions to align the print head Correcting the Printing Position If you notice a misalignment of vertical printing position you may be able to solve this problem by using the Correcting the Printing Position utility in your printer driver Using the Correcting the Printing Position utility Follow the steps below to adjust the vertical and horizontal printing position using the Correcting the Printing Position utility 1 Make sure that a dummy disc or blank with a 116 mm 4 57 or more outside diameter is inserted in Stacker 1 2 Make sure that no lights are indicating errors and that the disc cover is closed 3 Access the printer driver See Accessing the printer driver on page 14 4 Click the Utility tab then click the Correcting the Printing Position button 5 Follow the on screen instructions to adjust the vertical and horizontal printing position Cleaning Your Product Cleaning the exterior of the product To keep your product operating at its best clean it thoroughly several times a year by using the following procedure Maintaining Your Product 61 Caution i 1 Nev
35. disc published If a dead pixel is found run Head Cleaning When writing and printing discs separately its is recommended to print after writing If you write discs after printing ink may cause discs to stick to each other and result in a transport error or dirt stains or scratches on the disc may cause a write error Publishing Discs 20 L DO DO D DO D O Printing on rib area may result in ink sticking disc sticking or color loss Try to test print on a spare CD DVD and check the printed surface after waiting for one full day especially before printing a large amount of CDs DVDs After printing the first copy check the print quality to see if any dots are missing Before using or touching the printed surface of your CDs DVDs make sure they are completely dry and keep them out of direct sunlight Depending on the CD DVD type smearing may occur depending on the level of color saturation If the printed surface is sticky even after it has dried the color saturation level may be too high In that case lower the level of the color saturation in the Color Settings dialog box of the printer driver Moisture on the printable surface may cause smearing When using Epson specified discs High Speed can not be selected Reprinting on the same CD DVD may not improve the print quality Be sure to clean the inside of the stacker before using Please check disc before printing as the size of the receptor may vary Ink m
36. e high quality CD DVD labels 1 Be sure to let CDs and DVDs to dry completely before using them or touching the printed surface Allow Epson specified discs to dry for at least 1 hour and other types of discs for at least 24 hours Q fthe print position is misaligned adjust it using the printer driver For details refer to the printer driver Help L1 f the ink smears adjust the color saturation For details refer to the printer driver Help Publishing Discs 44 Making the stacker settings 1 Make sure that the product is turned on and the product and computer are properly connected 2 Click the Properties icon on the Publish screen of EPSON Total Disc Maker or EPSON Total Disc Setup EPSON Total Disc Maker New ejes e Publish Output Device Y write Data v Print Label Publisher 0 v Dats Input Stacker Name Stacker 1 CD R v Output Stacker Stacker 2 v Write Speed Write Verification 40 X None DISC TITLE Label Type CD DVD Label Print Mode Setting Quality Speed Copies E Type Data CD Volume Label 200xxxxx Size MB 0 E Publish Publishing Discs 45 3 Select Batch Mode for Publish Mode Properties Publisher O General About Name Publisher 0 Stacker Settings Publish Mode Batch Mode bh Stacker 1 con Stacker 2 Drive Settings Drive to Use Use Both Number of wr
37. e this reserve Cartridge yields vary considerably based on images printed print settings disc type frequency of use and temperature For print quality a variable amount of ink remains in the cartridge after the replace cartridge indicator comes on This product ships with full cartridges and part of the ink from the first cartridges is used for priming its printer See www discproducer epson com for more information about cartridges Mechanical Drive Two drives tray loading type Stacker capacity Stacker 1 to 3 Max 50 discs Stacker 4 Max 5 discs Dimensions Width 377 mm 14 8 inches Depth 465 mm 18 3 inches Height 348 mm 13 7 inches Weight Approx 24 kg 53 Ib with accessories Electrical Input voltage range AC 100 to 240 V Rated frequency range 50 to 60 Hz Rated current LOA Product Information 94 Power Printing 41 W consumption Standby mode 24 W Note Check the label on the back of the product for its voltage Environmental Temperature Operation 10 to 35 C 50 to 95 F Storage 20 to 40 C 4 to 104 F 1 month at 40 C 104 F Humidity Operation 20 to 80 RH Storage 5 to 85 RH 1 Without condensation Standards and approvals Safety UL60950 1 CAN CSA C22 2 No 60950 1 EMC FCC Part 15 Subpart B Class B CAN CSA CEI IEC CISPR 22 Class B Low voltage dire
38. e to clean the print head When ink is expended you cannot clean the print head Replace the appropriate ink cartridge first Maintaining Your Product 58 Using the Head Cleaning utility lt Normal gt lt Clogged gt O Follow the steps below to clean the print head using the Head Cleaning utility 1 Make sure the product is turned on 2 Make sure that no lights are indicating errors and that the disc cover is closed 3 Access the printer driver See Accessing the printer driver on page 14 4 Click the Utility tab then click the Head Cleaning button 5 Follow the on screen instructions The power light flashes while the product performs the cleaning cycle Caution Never turn off the product while the power light is flashing Doing so may damage the product Note LI f print quality has not improved after repeating this procedure about four times turn the product off and wait for at least six hours Then run the nozzle check again and repeat the head cleaning if necessary T f the print quality still has not improved at least one of your ink cartridges may be old or damaged and may need to be replaced See Replacing an Ink Cartridge on page 53 Q f print quality remains a problem after replacing the ink cartridges contact your dealer Maintaining Your Product 59 Using the product buttons Follow the steps below to clean the print head using the product buttons 1 2 Make
39. e to the recording surfaces if they are stacked right after printing Make sure of the type of disc before using Disc or the CD DVD Tray Does Not Feed Correctly Disc does not feed Remove the stack of discs and make sure of the following d d The disc is not damaged The disc is not too old See the instructions that came with the disc for more information The stack of discs fits under the red line on the stacker Discs may have stuck together because of incorrect transportation of the discs therefore discs should be separated thoroughly before loading into the stacker Also storing discs in the stacker for an extended period of time may cause discs to stick to each other again If discs are stored in the stacker for an extended period of time separate the discs again before operating the product A disc is not jammed inside the product If it is remove the jammed disc See Disc jams on page 80 The ink cartridges are not expended If a cartridge is expended replace it See Replacing an Ink Cartridge on page 53 Troubleshooting 79 Multiple discs feed d a d Make sure the disc stack fits under the red line on the stacker Make sure none of the discs are damaged Remove the stack of discs and make sure that the discs are not too thin See Discs on page 90 Remove discss from the stacker and fan them before loading them back If only one disc is found when multiple feed error is dis
40. ed when reinserted Do not refill the ink cartridges Other products not manufactured by Epson may cause damage that is not covered by Epson s warranties and under certain circumstances may cause erratic product behavior Keep ink cartridges out of the reach of children Do not allow children to drink from or handle the cartridges Be careful when you handle used ink cartridges as there may be some ink around the ink supply port If ink gets on your skin wash the area thoroughly with soap and water If ink gets into your eyes flush them immediately with water If discomfort or vision problems continue after a thorough flushing see a doctor immediately Epson recommends the use of genuine Epson ink cartridges The use of non genuine ink may cause damage that is not covered by Epson s warranties and under certain circumstances may cause erratic product behavior Do not open the ink cartridge package until you are ready to install it in the product Leave the old cartridge installed in the product until you have obtained a replacement otherwise ink remaining in the print head nozzles may dry out You cannot continue printing with one ink cartridge expended even if the other cartridges still contain ink Before printing replace the expended cartridge Replacing Ink Cartridges 52 1 Do not turn off the product or open ink cartridge cover while loading ink power light is flashing Opening of covers may cause the ink to re loa
41. ediately after turned off A Ifresuming label printing after the error run Nozzle Check and confirm the condition of the print head Q Ifthe publishing does not start check if a print job remains in the print spooler and delete all print jobs Troubleshooting Error associated with drive Lights Conditions Remedies Power Busy Error Ink Stacker 1 2 34 Drive tray open close error Turn off the product and check inside for any objects Also unplug the power cable to clear the error Then publish the disc again If the same error occurs frequently contact o your dealer Internal drive error Turn off the product unplug the power cable and then check the inside of the drive If the same error occurs frequently contact your dealer Writing error The error could not be cleared even if it repeated itself for the retry number of times Disc may have a problem Replace the disc and resume job If there is a problem with the drive change the drive with EPSON Total Disc Setup and resume the job If the same error occurs frequently contact your dealer Invalid disc error An invalid disc error has occurred such as the disc may not be blank or the disc does not have enough space Or the disc loaded in the stacker differs from the disc type you set in the EPSON Total Disc Setup Properties dialog box The error could not be cleared even if it repeated it
42. er or ethyl alcohol Do not use benzine thinner or antistatic material CD DVD Type CD R DVD R DVD R DVD R DL DVD R DL Outer diameter 120 mm 0 3 mm 4 724 0 012 Inner diameter 15 mm 0 1 0 mm 0 591 0 004 0 Thickness 1 2 mm 0 3 0 1 mm 0 047 0 012 0 004 Label side Printable Glossy labels other than the specified disc are not supported Specified disc CD R DVD R Notes for handling the disc 1 The specified discs hava a moisture adhesive ink receptor layer on the label surface If stored stacked especially under high humidity and high temperature conditions disc may adhere to each other If an automatic duplication machine is used please check the disc before using Let the discs dry naturally after printing Touching the surface with your hand or splashing the surface with water right after printing may result in blurriness and stickiness Product Information 91 m Avoid storing under high temperatures and high humidity which may result in blurriness and stickiness of the printing surface 1 When storing keep the disc in its disc case and avoid letting film or cards touch the printing surface These may scratch the printing surface L4 Do not use with an auto loading mechanism a drive with a holding mechanism larger than 33 mm or an automotive drive Depending on the condition used the printing surfaces may stick Q Printing after writing to the disc
43. er use alcohol or thinner to clean the product These chemicals can damage the product Q Take care to prevent water from getting inside the product If moisture dirt or other matter gets inside of the product besides affecting print quality it may cause the electric circuits to short Make sure the product is turned off and all the lights are off and then unplug the power cord from the electrical outlet Use a soft clean cloth to carefully remove any dust or dirt If the dirt does not come off clean it using a soft clean cloth dampened with a mild detergent Then wipe the outside of the product dry with a dry soft cloth Note m m After cleaning the product close the disc cover and the Stacker 4 tray to protect the product from dust Make sure to clean the filter that is located on the rear of the product at regular intervals See the next section Cleaning the interior of the product To keep your printouts at their best clean the inside by using the following procedure Ts Make sure the product is turned off and all the lights are off and then unplug the power cord from the electrical outlet Open the disc cover and remove the stackers from the product Use a soft clean cloth to carefully remove any dust or dirt from the stackers and inside of the product Maintaining Your Product 62 4 Place the stacker back in the position
44. fication 40x None Label Type CD DVD Label Print Mode Setting Quality Speed Copies If you need to open the disc cover pause or cancel your job before opening the disc cover Publishing Discs 29 External Output Mode Loading CDs DVDs Follow the steps below to load CDs DVDs 1 Open the disc cover 2 Take out Stacker 1 3 Fan a stack of discs to prevent them from sticking together Be careful not to scratch the recording side of the disc Publishing Discs 30 4 Load CDs DVDs into Stacker 1 with the printable side facing up Caution Do not load the discs above the red line marked on the stacker otherwise the discs or product may be damaged 5 Insert Stacker 1 DU V ERE 7 o Lr Publishing Discs 31 6 Take out Stacker 2 ETT dl l eh fy OL m 7 Fanastack of discs to prevent them from sticking together Be careful not to scratch the recording side of the disc 8 Load CDs DVDs into Stacker 2 with the printable side facing up Caution Do not load the discs above the red line marked on the stacker otherwise the discs or product may be damaged Publishing Discs 32 9 Insert Stacker 2 E
45. heir packages this can cause leakage Be careful when you handle used ink cartridges as there may be some ink remaining around the ink supply port If ink gets on your skin wash the area thoroughly with soap and water If ink gets into your eyes flush them immediately with water If discomfort or vision problems remain after a thorough flushing see a doctor immediately Do not remove or tear the label on the cartridge this can cause leakage Important Notice and Safety Instructions 9 Q Install the ink cartridge immediately after you remove it from its package If you leave a cartridge unpacked for a long time before using it normal printing may not be possible 1 Use the ink cartridge before the expiration date printed on its package Q Do not dismantle ink cartridges or try to refill them This could damage the print head Q After bringing an ink cartridge inside from a cold storage site allow it to warm up at room temperature for at least three hours before using it 1 Store ink cartridges in a cool dark place 14 Do not touch the green IC chip on the side of the cartridge Doing so may prevent normal operation and printing Q The IC chip on this ink cartridge retains a variety of cartridge related information such as the ink cartridge status so that the cartridge may be removed and reinserted freely However each time the cartridge is inserted some ink is consumed because the product automatically performs a reliabilit
46. hitg diScS s oat ali a aa ida Bas 38 Bate ModE nanne ooo e O Oak a OR 40 Boi A AAN 40 Making disc settings and creating labelS o ooooooooooooooooooo 44 F tblishing CSCS sais oda as 44 Taking OUMDISCS si ds E A E ae 49 Canceling Publishing cooairacaci anat a a a Y Rem a hee Da es 50 Chapter 3 Replacing Ink Cartridges Checking the Ink Cartridge StatuS oooococccccccceo eee 51 Precautions on Ink Cartridge Replacement o ococccccccco eller 52 Replacing an Ink Cartridge oo cid ER ERG RE e 53 Chapter 4 Maintaining Your Product Checking the Print Head Nozzles 0 0 cee eee 57 Using the Nozzle Check utility 2l 57 Cleaning the Print Head ic RES ek ER de es Se pe eee WERE E Sq en 58 Using the Head Cleaning utility llli BB 59 Using the product buttons ic 5 ent dat me PC xe me YR RETE SR IERI Die ee Pas 60 Aligning the Print Heads kao x dose xx iua amd ow aM wa d Red eux 60 Using the Print Head Alignment utility llli 60 Correcting the Prin ng POositl D 2 v3 5 4 Derby ER oe ve eg eae EUN REEL VERSES 61 Using the Correcting the Printing Position utility llle 61 Cleaning Your PEIOdUGl s ice dox geb ve E D anre eU Le ELE EE 61 Cleaning the exterior of the product llli ere 61 Cleaning the interior of the product illie 62 Cleaning thefiten cole vestidas hy m SCR t ERS PENAT p RIA dc ve po 63 Transporting Your Product os UR
47. ific problem relating to publishing quality a problem not related to publishing quality or a disc feeding problem or if the product does not publish at all refer to the appropriate section To solve a problem you may need to cancel publishing See Canceling Publishing on page 50 Error indicators You can identify many common problems using the lights on your product If the product stops working and the lights are on or flashing use the following table to diagnose the problem then follow the recommended corrective measures Note T Condition of indicator lights after error may change depending on the operation Troubleshooting 66 e on O off O flashing flashing fast Error associated with cover Lights Conditions Remedies Power Busy Error Ink Stacker 1 2 3 4 Disc cover or ink cartridge cover open Close covers e o e o ol ol ol o Job is paused since disc cover or ink car tridge cover was opened while processing the job Wait for the job to resume Error associated with disc transfer Lights Conditions Remedies Power Busy Error Ink Stacker 1 2 3 4 Disc pick up error Turn off the product and remove the disc from the tray If the same error occurs fre quently contact your dealer Multiple feed error Remove all discs from the drive and printer tray to avoid causing any damage to the product Also check th
48. ion contact customer support services for assistance If customer support for your area is not listed below contact the dealer where you purchased your product Customer support will be able to help you much more quickly if you give them the following information 1 Product serial number The serial number label is usually on the back of the product 1 Product model 1 Product software version Click About Version Info or similar button in the product software Where To Get Help 84 1 Brand and model of your computer 1 Your computer operating system name and version 1 Names and versions of the software applications you normally use with your product Help for Users in the United States and Canada Contacts for information support and services are Discproducer Technical Support 562 276 1360 Location Epson America Inc Web site URL http www discproducer epson com This site will provide the end user with access to the latest drivers and FAQs Help for Users in the Europe EMEA Contacts for information support and services are Web site URL http www discproducer epson europe com This site will provide the end user with access to the latest drivers and FAQ s Or contact your local distributor or Epson sales company Where To Get Help 85 Appendix B Product Information Product Parts and Control Panel Functions
49. is recommended 1 Do not attach an adhesive sticker to the disc This may result in the disc being unable to record or play 1 The recording surface side has a concentric ring projection called the stack ring Depending on the disc projection of the stack ring is small and use of such disc may cause the disc to stick before printing It is recommended to check the disc before use Printable area Printable area is the area for the label printing The printable area can be set from Set Inner Outer Diameter screen of the EPSON Total Disc Maker In the Set Inner Outer Diameter screen you can select Standard Wide or set manually Following diagram shows the printable area for Standard and Wide Printing will be done in the gray area CD DVD 12 cm 4 72 CD DVD Standard 12 cm 4 72 CD DVD Wide 25 5 mm 116 mm 116 mm Inner diameter Outer diameter Inner diameter Outer diameter 45 mm 1 77 116 mm 4 57 25 5 mm 1 00 116 mm 4 57 Product Information 92 Caution ui _1 Make sure to set the inner diameter and the outer diameter within the areas shown above Note Printing on sections outside the printable area may damage your CD DVD drive The EPSON Total Disc Maker can set between inner diameter of 18 mm to outer diameter of 119 4 mm 0 71 to 4 70 However printing outside printable area 45 to 116 mm may result in sticking It is recommended to check the disc type before using
50. ite retries Printer Settings Printer Name EPSON PP 100PRN Publishing Discs 46 4 Select the type of discs that you loaded into the stacker Properties Publisher 0 General About Name Publisher 0 Stacker Settings Publish Mode Batch Mode vj Stacker 2 Drive Settings Drive to Use Use Both Number of write retries Printer Settings Printer Name EPSON PP 100PRN in 5 Click OK Publishing Discs 47 Publishing Discs 1 Make the publish settings on the Publish screen of EPSON Total Disc Maker For details see Help for EPSON Total Disc Maker Note To access Help for EPSON Total Disc Maker select Help from the Help menu 2 Click the Publish button EPSON Total Disc Maker New File View Tool Help A Disc ii e Publish BI X 2 Output Device v write Data Print Label Publisher O pots Input Stacker Home Auto CD R Output Stacker Auto Write Speed Write Verification None DISC TITLE Label Type CD DVD Label Print Mode Setting Quality Type Data CD Copies Volume Label 200xxxxx Size MB E Publish Caution 1 Do not open the covers while the product is publishing discs unless the application instructs to add or remove discs This may affect write quality or print quality Also for safety reason do not put your hands inside the product while beeping as arm is still moving
51. k in pieces inside the product and cause malfunction or injury L4 A disc may become unreadable or unwritable if it has a small scratch or dirt therefore please handle it with care 1 Do not touch both surfaces when holding a disc 1 Created discs may not be readable in some players 1 The completed job display of EPSON Total Disc Monitor shows the number of successes number of failures and number of discs printed Printing on CDs DVDs with a commercially available software package When you print on CDs DVDs with a commercially available software package that supports CD DVD printing you have to make the following settings Size 124 x 124 mm 4 88 x 4 88 Type CD DVD Label CD DVD Premium Label or EPSON Specified CD DVD Label Margins on all sides 2 mm 0 085 Standard Mode Loading CDs DVDs Follow the steps below to load CDs DVDs Publishing Discs Note 1 Do not open disc cover while running a job busy indicator is flashing unless the application instructs to add or remove discs This may affect write quality or print quality Also for safety reason do not put your hands inside the product while beeping as arm is still moving T Beep will sound if you open disc cover while running a job and the job will pause Closing the disc cover automatically resume the job UU Pause a job if you need to open the disc cover 1 Open the disc cover 2 Take out Stacker 1
52. loaded in the product See Publishing Discs on page 17 Q Do not touch or allow anything to come into contact with the printed side of disc with a shiny finish After printing on a glossy disc allow the ink to set for a few hours before handling it Q Run the Head Cleaning utility See Cleaning the Print Head on page 58 Miscellaneous Printout Problems Incorrect or garbled characters 1 Clear any stalled print jobs from the Windows Spooler Windows XP and 2000 1 Turn off the product and computer Make sure the product s interface cable is securely plugged in 1 Uninstall the printer driver then reinstall it See Uninstalling EPSON Total Disc Maker on page 15 Troubleshooting 77 Incorrect margins d Check the Inner Outer Diameter settings in your application Make sure that the margins are within the printable area of the disc See Printable area on page 92 Make sure the printer driver settings are appropriate for the label size you are using Check the Main window See the printer driver online Help for details Uninstall the printer driver then reinstall it See Uninstalling EPSON Total Disc Maker on page 15 The printing location may shift depending on the disc used Perform Print Head Alignment or Correcting the Printing Position See Correcting the Printing Position on page 61 The ink receptor layer may shift from the center of the disc making the print location t
53. ment Notes contain important information and useful tips on the operation of the product Important Notice and Safety Instructions 11 WARNING The connection of a non shielded interface cable to this product will invalidate the EMC standards of this device You are cautioned that changes or modifications not expressly approved by Seiko Epson Corporation could void your authority to operate the equipment FCC Compliance Statement For American Users This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications However there is no guarantee that interference will not occur ina particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected
54. nding on your application you may need to click one ora combination of these buttons From the Start menu 1 2 Windows XP Click Start Control Panel then click Printers and Faxes If the Control Panel is in Category View click Printers and Other Hardware then click Printers and Faxes Windows 2000 Click Start point to Settings then click Printers or Printers and Faxes Select the printer then click Printing Preferences in the File menu Getting information through online help You can access online help for items in the printer driver from your application or the Windows Start menu See Accessing the printer driver on page 14 In the printer driver window try one of the following procedures a d Right click the item then click Help Click the El button at the top right of the window then click the item for Windows XP and 2000 only Uninstalling EPSON Total Disc Maker You can uninstall applications you do not need Follow the steps below Note m m To uninstall applications you must log on as a user with administrative privileges belonging to the Administrators group When installing the application various Microsoft components may be installed Some of them may not be uninstalled when uninstalling the application Windows XP Click Start and then select Control Panel Using Your Software 15 Windows 2000 Click Start point to Settings and then select Con
55. o appear shifted from the ink receptor layer Check if the ink receptor layer is shifted from the center of the disc or from the outer edge Printout has a slight slant d Perform Nozzle Check Print Head Cleaning and Print Head Alignment utilities Printed side is smeared or scuffed d d Select the appropriate disc size setting in the printer driver Uninstall the printer driver then reinstall it See Uninstalling EPSON Total Disc Maker on page 15 Printing is too slow d Make sure the label type selected in the printer driver is appropriate for the type of disc loaded in the product See Publishing Discs on page 17 Close any unnecessary applications Make sure that printing mode is set to bi directional Troubleshooting 78 a If you print continuously for an extended period the disc may temporarily stop feeding or the printing may pause for a while This is to slow down the printing speed and prevent the product mechanism from overheating and being damaged If this happens you can continue to print but we recommend stopping and leaving the product for about thirty minutes with the power on The product does not recover with the power off After you restart the product will print at normal speed Uninstall the printer driver then reinstall it See Uninstalling EPSON Total Disc Maker on page 15 Ink adheres to the recording surface d Depending on the type of disc ink may adher
56. ocon 13 EPSON Total Disc Maker sida ro Boat aed a cae eae 13 EPSON Total Disg MONO 122 uot oreet eu the dece hee ba ted uad Sale ee 13 EPSON Total DISC Seto here xin watt mine pata De Eee gon f EE icis 14 Using EPSON Total Disc Maker iunio n REDE RE ELET 4A e RR EROR B 14 Starting EPSON Total Disc Maker ooo ie iso te Rr x hey bee ds 14 Overview of Printer Driver llle rh 14 Accessing the printer driver sss voor oe ee ao 14 Uninstalling EPSON Total Disc Maker lisse nen 15 Chapter 2 Publishing Discs Introduction pes prens as OR TIU aieo are e po dre d secs OA D B 17 Turning power on off scorsa qae enit RES St eo DM T nois dut Ets 17 Overview of publishing mode us 5o rgo lh Rut REIS tEPIET IE Rr y tal os 18 A Ro Ro Eie RONDE S ORI a ENDE RC EOD eee 19 Printer settings sva i eg id ed bubus dus eee CASA RA P x dux E Redde 19 Notice for CD DVD writing and printing llle 20 Printing on CDs DVDs with a commercially available software package 22 Standard Mode vector ERRARE seg GE A te Ee EE Cee Dae ye Res 22 Contents 3 Gad NnG iCDS DV DS s terca og a ote diay das Deed Meh o e o ste Eh Enos dat 22 Making disc settings and creating labelS oo oooooooomoooooooo 25 P blishing diSCS is nica aie du RES e o ae ia A de a OE he d 26 External Output MOOS te 30 Loading CDS DVDS corsa iaa rta ada 30 Making disc settings and creating labelS o oo oooooooomooomoooo 37 P blisS
57. ou log on as a user with administrator privileges belonging to the administrator group for Windows When installing the software log on as a user with administrator privileges belonging to the administrator group Troubleshooting 82 1 Are you using a USB hub The USB cable should be connected directly between the PC and the product When installing the software make sure to turn the product off then start installation Ink Pad Nearly Full message is displayed by the software Ink pad is nearly full Please have an authorized Epson service center replace the ink pad right away The pad is nearly full and the unit will stop functioning when the pad becomes full Do not attempt to service the unit yourself Troubleshooting 83 Appendix A Where To Get Help Technical Support Web Site Epson s Technical Support Web Site provides help with problems that cannot be solved using the troubleshooting information in your product documentation If you have a Web browser and can connect to the Internet access the site at http support epson net If you need the latest drivers FAQs manuals or other downloadables access the site at http www epson com Then select the support section of your local Epson Web site Contacting Customer Support Before Contacting Epson If your Epson product is not operating properly and you cannot solve the problem using the troubleshooting information in your product documentat
58. out Troubleshooting 74 entnalten alle Aufdruck W T 5008 Regel Good sample Good sample I dale XA L ZCXULLIAIELUVI VY iw UL YOO enmuanen ane Aufdruck W 1 5008 Regel Vertical misalignment on page 76 Vertical misalignment on page 76 Incorrect or missing colors on page 76 Blurry or smeared printout on page 77 Horizontal banding 14 Make sure the printable side of the disc is face up in the Stacker 1 Run the Head Cleaning utility to clear any clogged ink nozzles See Cleaning the Print Head on page 58 1 Use ink cartridges within six months after opening the packages Troubleshooting 75 Q Use genuine Epson ink cartridges Q Check the ink light If the light is flashing replace the appropriate ink cartridge See Replacing an Ink Cartridge on page 53 1 Make sure the label type selected in the printer driver is appropriate for the type of disc loaded in the product gt See Publishing Discs on page 17 Vertical misalignment Q Run the Print Head Alignment utility gt See Aligning the Print Head on page 60 141 Make sure the label type selected in the printer driver is appropriate for the type of disc loaded in the product See Publishing Discs on page 17 Banding 1 Make sure the printable side of the disc is face up in the Stacker 1 Run the Head Cleaning utility to clear
59. ove the new ink cartridge from the package Replacing Ink Cartridges 54 Caution 1 Do not touch the green IC chip on the side of the cartridge This can damage the ink cartridge Q Always install an ink cartridge immediately after removing the old cartridge If the cartridge is not installed promptly the print head may dry out and be unable to print Q Do not refill the ink cartridge Other products not manufactured by Epson may cause damage that is not covered by Epson s warranties and under certain circumstances may cause erratic product behavior 6 Place the new ink cartridge into the slot Then push the ink cartridge until it clicks into place Replacing Ink Cartridges 55 7 When you are finished replacing cartridges close the ink cartridge cover Replacing Ink Cartridges 56 Chapter 4 Maintaining Your Product Checking the Print Head Nozzles If you find that the printout is unexpectedly faint or that dots are missing you may be able to identify the problem by checking the print head nozzles You can check the print head nozzles from your computer by using the Nozzle Check utility Using the Nozzle Check utility Follow the steps below to use the Nozzle Check utility 1 Make sure that an unprinted disc with a 116 mm 4 57 or more outside diameter is ins
60. played disc thickness or warpage maybe out of standard If the same error continues to occur replace discs Disc jams If a disc is left in the drive or printer tray it will be ejected when you turn off on the product If you cannot remove the disc by restarting the product follow the procedures below d If a disc is stuck in the printer tray turn off the product unplug the power cable from the wall outlet and open the disc cover located on the rear of the product Then remove all the discs inside Close the disc cover After removing the discs clean the printer tray If a disc is stuck in the drive tray turn off the product unplug the power cable from the wall outlet and then insert a pin into the eject hole to open the tray forcibly Then remove the disc from the tray and close it Note Insert a pin into the hole and push to eject the tray when the tray doesn t unload by pressing the Eject button In normal operation the eject button should be used to unload the tray Make sure the power of the product is turned off and wait more than one minute until disc rotation is stopped before accessing with the eject hole Note m m If you cannot easily remove a foreign object do not use force and do not disassemble the product Call your dealer for assistance If arm is stopped while picking up disc do not try removing disc by hand This may result in damaging the arm If such an error occurs turn off on the power and try
61. roduct model or improperly installed EPSON Total Disc Monitor will not display an accurate calculation of the ink cartridge status Be sure to replace or reinstall any such ink cartridge with an ink cartridge supported by the product Replacing Ink Cartridges 51 Precautions on Ink Cartridge Replacement Read all the instructions in this section before replacing the ink cartridges d This product uses ink cartridges equipped with an IC chip that monitors the amount of ink used by each cartridge Cartridges are usable even if they are removed and reinserted However some ink is consumed each time cartridges are inserted because the product automatically checks their reliability If you need to remove an ink cartridge temporarily be sure to protect the ink supply area from dirt and dust Store the ink cartridge in the same environment as the product When storing the cartridge do not place it with ink supply area facing down Do not store ink cartridges upside down The valve in the ink supply port is designed to contain any excess ink that may be released However careful handling is recommended Do not touch the supply port of the ink cartridge or its surrounding area Ink is consumed during the following operations print head cleaning and ink charging when an ink cartridge is installed For maximum ink efficiency only remove an ink cartridge when you are ready to replace it Ink cartridges with low ink status may not be us
62. rors Publishing Discs 35 4 Select the type of discs that you loaded into Stacker 1 Properties Publisher O T General About Name Publisher 0 Stacker Settings Publish Mode External Output Mode Stacker 1 Stacker 2 Drive Settings Drive to Use Use Both Number of write retries Printer Settings Printer Name EPSON PP 100PRN Show error mark on discs that experience errors in Publishing Discs 36 5 Select the type of discs that you loaded into Stacker 2 Properties Publisher 0 General About Name Publisher 0 Stacker Settings Publish Mode External Output Mode v Stacker 1 CD R v sue O y Drive Settings Drive to Use Use Both Number of write retries Printer Settings Printer Name EPSON PP 100PRN M Show error mark on discs that experience errors in 6 Click OK Making disc settings and creating labels After loading discs into the stackers access EPSON Total Disc Maker to make settings for writing discs and create the labels printed on the discs Accessing EPSON Total Disc Maker Click Start point to All Programs Windows XP or Programs Windows 2000 point to EPSON Total Disc Maker and then click EPSON Total Disc Maker To learn how to use EPSON Total Disc Maker go to the Help menu Publishing Discs 37 Publishing discs The following instructions explain how to publish CDs DVDs Note m m d
63. s on page 51 Incorrectly installed ink cartridge e Oo Oo e ol ol o o Reinser the ink cartridge See The ink light is flashing or is on after you replace the cartridge on page 82 Ink cartridge not fully inserted e O e oloj o o link lights are on Check ink cartridges and make sure they are all fully inserted Troubleshooting 70 Error associated with product Lights Conditions Remedies Power Busy Error Ink Stacker 1 2 34 Ink pad full Please have an authorized Epson service center service the ink pad right away The pad is full and the unit can no longer function Do not attempt to service the unit yourself Note If ink pad is nearly full an Ink Pad Nearly Full message will be displayed by the e e e e o o oe software There will be no lights indicating it Please have an authorized Epson service center service the ink pad right away The pad is nearly full and the unit will stop functioning when the pad becomes full Do not attempt to service the unit yourself Product maintenance error A product maintenance error has occurred Turn off the product and contact your dealer Internal error Turn off the product and check inside for any objects If the same error occurs frequently contact your dealer Q Leaving the product off after the error may result in clogging of print head Make sure to turn on the product imm
64. s Remedies Power Busy Error Ink Stacker tl A ESA A Stacker 3 is inserted for Standard Mode or e O e O olol e o External Output Mode Remove Stacker 3 Stacker 1 is not correctly inserted e O e O Oo o o Oo Make sure that Stacker 1 is correctly inserted Stacker 2 is not correctly inserted e O e O Ol Ol O Make sure that Stacker 2 is correctly inserted Stacker 3 is not correctly inserted for Batch e O e O o ol o o Mode Make sure that Stacker 3 is correctly inserted Stacker 1 is empty e O O O lolol lo Load discs into Stacker 1 Sta i gt 5 e B elle as cker 2 is empty Load discs into Stacker 2 Stacker 1 is overloaded e O e O O O O Remove discs so thot discs are below the red line Stacker 2 is overloaded e O e O Of O O Remove discs so that discs are below the red line Stacker 3 if full e O O O O o e oO Remove published discs from Stacker 3 Stacker 4 if full e O O O Oo o o Remove published discs from Stacker 4 Stacker 4 is open e O O O O oOo Oo e Close Stacker 4 Troubleshooting 69 Error associated with ink Lights Conditions Remedies Power Busy Error Ink Stacker 1 2 3 4 Ink low Obtain a replacement ink cartridge To e o o o ol ol o o determine which cartridge is nearly expended check the ink cartridge status See Checking the Ink Cartridge Statu
65. s a trademark of Seiko Epson Corporation Microsoft and Windows are registered trademarks and Windows Vista is a trademark of Microsoft Corporation Part of the photo data stored on the Software CD ROM is licensed from Design Exchange Co Ltd Copyright 2000 Design Exchange Co Ltd All rights reserved General Notice Other product names used herein are for identification purposes only and may be trademarks of their respective owners Epson disclaims any and all rights in those marks Copyright 2008 Seiko Epson Corporation All rights reserved Copyright and Trademarks 2 Contents Copyright and Trademarks Important Notice and Safety Instructions Important Notes i a Peak an ORC hei aN de eee T ER 7 Important Safety Instructions i ius cr Rr EEG a ea 7 Setting Up the prodit li otro p baw gebe ees Udo bx Rab ats 7 Choosing a place for the product 0 cece tee 8 Using the product se tansa we as A eR age ee CR RR E E Rae dup 9 Handling nk cartridges erior rerne no es e Ee ire 9 Notice for CD DVD diSCS 526 tas cttw dt ia Abt aS i S 10 Concerning incidental loss arising out of this product 0 00 esau 11 Aboutusage Itedolks sesos Rie od Sea EMSS oy os doe epo d 11 Warnings Cautions and NoteS 0 0c cece eee teens 11 Chapter 1 Using Your Software Adding the Product 42332 y airada pda EA E nes 13 Overview of EPSON Total Disc Maker ooococccccoc
66. s selected for Input Stacker setting up to 100 CDs DVDs can be created at once If a setting other than Auto is selected up to 50 CDs DVDs can be created at once Since discs are ejected to Stacker 4 discs can be removed without stopping the product while running a job Note This mode does not use Stacker 3 See External Output Mode on page 30 Batch Mode This mode uses Stacker 1 and 2 as the input source and Stacker 2 and 3 as the output sources Publishing Discs 18 You can create up to 100 CDs DVDs at once without refilling and taking out discs while publishing To use this mode you need to place Stacker 3 into the product Note This mode does not use Stacker 4 See Batch Mode on page 40 Drive settings Drive to be used Select Drive to Use from the following Use Both Use both Drive 1 and 2 to write data Job will be efficiently processed by using 2 drives If trouble occurrs on either drive and it cannot write data other drive will be used automatically Use Drive 1 Only Use only Drive 1 Use Drive 2 Only Use only Drive 2 Number of write retries Select 0 to 9 for the Number of write retries the Number of write retries is a setting to retry writing if a write error occurs Setting the Number of write retries will enable the job to continue without pausing if a write error occurrs Printer settings Printer name Select Printer Name Publishing Discs 19 Show error m
67. self for the retry number of times Check that the disc is blank and not damaged Then in the EPSON Total Disc Setup Properties dialog box select the disc type that is the same as the discs loaded in the stacker If you use the proper disc but the same error occurs frequently contact your dealer Troubleshooting 72 Other error Lights Conditions Remedies Power Busy Error Ink Stacker 1 2 3 4 Improper status error e O O O O Of Of O Turn the product off and on If the same error occurs frequently contact your dealer EPSON Total Disc Monitor If a problem occurs while printing an error message will appear in the EPSON Total Disc Monitor window If an error message appears indicating the parts inside the product are near the end of their service life or the waste ink pad in the product is saturated Contact your dealer to replace it Checking Product Status Using EPSON Total Disc Monitor EPSON Total Disc Monitor displays detailed information on the product status There are three ways to access EPSON Total Disc Monitor 1 When you send a job to the product EPSON Total Disc Monitor appears 1 Inthe EPSON Total Disc Maker window click the Publish button From the Tool menu select Start Total Disc Monitor L For Windows XP and 2000 Click Start point to All Programs Windows XP or Programs Windows 2000 point to EPSON
68. sure the product is turned on Make sure that no lights are indicating errors and that the disc cover is closed Press and hold down the 4 Cleaning button for three seconds The product starts cleaning the print head and the power light begins flashing Caution Never turn off the product while the power light is flashing Doing so may damage the product When the power light stops flashing print a nozzle check pattern to confirm that the head is clean gt See Checking the Print Head Nozzles on page 57 Note M If print quality has not improved after repeating this procedure about four times turn the product off and wait for at least six hours Then run the nozzle check again and repeat the head cleaning if necessary If the print quality still has not improved at least one of your ink cartridges may be old or damaged and may need to be replaced See Replacing an Ink Cartridge on page 53 If print quality remains a problem after replacing the ink cartridges contact your dealer Aligning the Print Head If you notice a misalignment of vertical lines or horizontal banding you may be able to solve this problem by using the Print Head Alignment utility in your printer driver Using the Print Head Alignment utility Follow the steps below to align the print head using the Print Head Alignment utility 1 2 Make sure that an unprinted disc with a 116 mm 4 57 or more outside
69. talled in Stacker 1 Make sure that no lights are indicating errors and that the disc cover is closed Access the printer driver See Accessing the printer driver on page 14 Click the Utility tab then click the Nozzle Check button Follow the on screen instructions Below are two sample nozzle check patterns Compare the quality of the printed check page with the sample shown below If there are no print quality problems such as gaps or missing segments in the test lines the print head is fine Maintaining Your Product 57 If any segment of the printed lines is missing as shown below this could mean a clogged ink nozzle or a misaligned print head X See Cleaning the Print Head on page 58 See Aligning the Print Head on page 60 Cleaning the Print Head If you find that the printout is unexpectedly faint or that dots are missing you may be able to solve these problems by cleaning the print head which ensures that the nozzles are delivering ink properly You can clean the print head from your computer using the Head Cleaning utility in the printer driver or from the product by using the buttons Note Q Clean the print head only if print quality declines for example if the printout is blurry or the color is incorrect or missing 1 Use the Nozzle Check utility first to confirm that the print head needs to be cleaned This saves ink 1 When ink is low you may not be abl
70. the product Caution i 11 When storing or transporting the product do not tilt it stand it up vertically or turn it upside down Otherwise ink may leak from the cartridges UU Leave the ink cartridges installed Removing the cartridges can dry out the print head and may prevent the product from printing 1 Turn off the product and unplug its power cord 2 Disconnect the interface cable 3 Remove all discs from the stackers 4 Open the ink cartridge cover Secure the ink cartridges with tape then close the ink cartridge cover 5 Close the disc cover and Stacker 4 tray Secure them with tape Maintaining Your Product 64 6 Attach the protective materials to both sides of the product 7 Repack the product and accessories in the original box Note LI Keep the product level during transport U Be sure to remove the protective materials and tape from the product before using it again L1 Be sure to lift the product by the correct positions as shown below Maintaining Your Product 65 Chapter 5 Troubleshooting Diagnosing the Problem Troubleshooting product problems is best handled in two steps first diagnose the problem then apply likely solutions until the problem is fixed The information that you need to diagnose and solve most common problems is provided by Help the control panel and the EPSON Total Disc Monitor utility Refer to the appropriate section below If you have a spec
71. this product 11 Refer to the URLs listed on pages 84 and 86 for chip sets that are not supported 1 The product may not function properly if third party writing software is installed anti virus software is installed and another USB device is connected 1 The source drive should be MMC4 or higher and capable of reading sub channels Product Information 90 Technical Specifications Disc Note a Since the quality of any particular brand or type of disc may be changed by the manufacturer at any time Epson cannot attest to the quality of any brand or type of disc Always test samples of disc stock before purchasing large quantities or printing large jobs Poor quality disc may reduce print quality and cause disc jams or other problems If you encounter problems switch to a higher grade of disc The specified disc is for ink jet printers Thermal transfer discs are not supported The specified disc has a moisture adhesive ink receptor layer on the label surface If stored stacked especially under high humidity and high temperature conditions discs may adhere to each other If an automatic duplication machine is used please check the disc before using Please treat the recording surface blue green colored side and printing surface carefully so they do not have fingerprints dirt dust water or scratches Dust and dirt on the recording surface should be wiped gently with soft dry cloth commercially available CD clean
72. to dust shocks or vibrations Important Notice and Safety Instructions 8 d a Leave enough room around the product to allow for sufficient ventilation Place the product near a wall outlet where the plug can be easily unplugged Using the product Observe the following when using the product d d Do not insert objects in the product Take care not to spill liquid on the product Do not use aerosol products that contain flammable gases inside or around this product Doing so may cause fire Always turn the product off using the O power button When this button is pressed the o power light flashes Do not unplug the product or turn off the power to the outlet until the power light stops flashing Leave the ink cartridges installed Removing the cartridges can dry out the print head and may prevent the product from printing Be careful not to trap your fingers when closing the disc cover The product uses galvanized sheet metal and this may cause rusting at the edges however this does not cause any harm to the function of the product Do not place any drink or liquid on the product as penetration by liquid inside the product will cause a malfunction Handling ink cartridges Observe the following when handling the ink cartridges a d d Keep ink cartridges out of the reach of children Do not allow children to drink from or handle the cartridges Do not shake ink cartridges after opening t
73. trol Panel Double click the Add or Remove Programs icon Choose the software you want to uninstall from the list of programs Click Change Remove When the confirmation message appears click Yes Follow the on screen instructions Using Your Software 16 Chapter 2 Publishing Discs Introduction This section guides you through the procedures for creating and printing CDs DVDs Note For information on CDs DVDs see the following section See Discs on page 90 Turning power on off This section describes how to turn on off power Turning power on 1 Connect the power cable 2 Press power button until the power light flashes o Power light flashes in green then stays on Turning power off Press the power button for more than 1 second The power light will flash in green then turn off then power is turned off Caution Y UU Fan will operate after turning power off but it will automatically stop after 15 minutes Q f the product is operating wait for 10 seconds after operation is stopped then turn off power Q The product may not be recognized by the computer when the power is turned back on while fan is operating In this case disconnect the USB cable and connect it again Note Q f turning off the product while power on the PC is on follow the procedure below If the product is turned off without following the procedure data in the PC maybe damages 1 If
74. ublishing discs The following instructions explain how to publish CDs DVDs Note 1 Be sure to let CDs and DVDs to dry completely before using them or touching the printed surface Allow Epson specified discs to dry for at least 1 hour and other types of discs for at least 24 hours driver Help Making the stacker settings Q f the print position is misaligned adjust it using the printer driver For details refer to the printer L f the ink smears adjust the color saturation For details refer to the printer driver Help 1 Make sure that the product is turned on and the product and computer are properly connected 2 Start EPSON Total Disc Setup select Properties from Tool menu EPSON Total Disc Maker New DoR File View Tool Help e Publish NE uu 2 Write Data Data Name Type Data CD Volume Label 200xxxxx Size MB DISC TITLE Output Device Publisher 0 Input Stacker Stacker 1 CD R Output Stacker Stacker 2 Write Speed Write Verification Label Type CD DYD Label Print Mode Setting Quality J Copies E Publish Publishing Discs 26 3 Select Standard Mode for Publish Mode Properties Publisher 0 General About Name Publisher O Stacker Settings Publish Mode PAT Stacker 1 CD R v Stacker 2 Output Stacker Drive Settings Drive to Use Use Both Number of write retries
75. ust be protected by a 10 or 16 amp circuit breaker to provide adequate short circuit protection and over current protection for the product When connecting the product to a computer or other device with a cable ensure the correct orientation of the connectors Each connector has only one correct orientation Inserting a connector in the wrong orientation may damage both devices connected by the cable If damage occurs to the plug replace the cord set or consult a qualified electrician If there are fuses in the plug make sure you replace them with fuses of the correct size and rating Commercially available replacement drives do not function on this product Choosing a place for the product Observe the following when choosing a place for the product d Place the product on a flat stable surface that extends beyond the base of the product in all directions If you place the product by the wall leave more than 10 cm 3 94 between the back of the product and the wall The product will not operate properly if it is tilted at an angle When storing or transporting the product do not tilt it stand it on its side or turn it upside down Otherwise ink may leak from the cartridges Leave enough space in front of the product for the disc cover to be fully opened Avoid places subject to rapid changes in temperature and humidity Also keep the product away from direct sunlight strong light or heat sources Avoid places subject
76. y check 1 If you remove an ink cartridge for later use protect the ink supply area from dirt and dust and store it in the same environment as the product A valve in the ink supply port makes covers or plugs unnecessary but the ink may stain items that come into contact with this area of the cartridge Do not touch the ink supply port or the surrounding area Q Do not store ink cartridges with the ink supply area facing down This may result in ink leakage Also dirt attached to the ink supply area may result in the product not functioning properly Notice for CD DVD discs Before using the product operation check should be conducted to make sure the functionality Also back up of the data on the CD DVD should be taken if needed Data may be damaged or lost in the following cases Influence of static or electrical noise Incorrect usage Malfunction or repair Damage due to natural disaster Epson does not hold any responsibility for lost or damaged data due to the cause not limited to the above listed even the product is under warranty period Important Notice and Safety Instructions 10 Concerning incidental loss arising out of this product Should the expected results from this product including bundled software not be obtained we cannot compensate for incidental loss arising from that fact such as expenses required for use of this product and lost earnings that would have been gained through the use of this product

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