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Student Manual Winter 2014
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1. TOP HAT TOP HAT Student M anual Winter 2014 Table of Contents L CO eea ete 2 2 ACCOUNT Creato ocina ROE RI 3 2 1 Creating an ACCOUNT USING our WeDSITC cccsssssssssssessssssssssssessssssssssssessessssssssssessssussessessesssstssssesseseestaneanesntsseses 3 2 2 Creating an Account From AN Email Invitation oc cessesssssssessesssssssssessessssssssssssssssssssssessssssessesssssssesssesssssssasss 5 c E E E E E E A A E E 6 3 1 Purchasing a Subscription Online During Registration sesssssesssssssssessesssesssssssssssssssssssssssssessseessseeesess 6 32 Extending aE Ol ed SUDSCH DE OF sonsaina enie aa OEA REOR 7 3 3 Where Else Can Get a Subscription Code Other Than Online ou ssesssssssessssssssssssessssssessssssssssssssseesses 7 BS Phoma COURSES panini ROE 8 Ail Searching Tor Your COUP SS icsaissicniveacosniiininincennincehieameninatournnueneehi arrain 8 4 2 Searching USING a 6 Digit Course COE csssssessssssessssssssssssessssssssssssssssssssssssssesssessssssssssssesssesssesssessessseseseseseesases 8 9 Answering Ss ctitis senescent eect 9 I TE SY eterna E E E E OEA 9 SPE E o E E A A O E AA N E AEA A A 9 so MOCAP e E a E den E AE A 10 5 4 Question Statuses asesssessesssssessessssssssssssssesssssucsessesssssssssseastasesussessessesessesntsntsussscsessoseaneasesesussessesseseassetsesseseaneaseantanssess 10 0 CHECKING Tour MarK scien Oi 11 OL Accessing Your Glad C000 K nessuna iA aAa 11 6 2 What Does the In My
2. CLICK ON TARGET QUESTION Details Reports Submissions 0 0 Online Click on Mona Lisa s smile Nas Click on target question Clear targets x Close Disable Submissions Show Answer Magnify Note Click on target questions simply require the student to select an area of the image with their cursor and press submit To clear the student s selection and re choose a new area press TOP HAT STUDENT M ANUAL V2 0 23 TOP HAT clear targets The SM S text message information is not displayed in this type of question as the technical limitations of SM S text messages do not allow that method of submissions to be accepted with the click on target questions 7 Discussion Questions a type of question in which the professor is expecting a sentence or small paragraph in response What is your favourite part of the holiday season SL brennenprof Created at October 30th 2013 11 25 56 am x Close Disable Submissions p Magnify gt Text G 4831 One more thing to 647 931 6505 Note Discussion questions require the student to enter in a response and select submit The results are then displayed below the question in the order that they are received Students also have the ability to attach a canvas to their response in order to give a visual representation of their answer The SMS text message information Is also displayed in the bottom left hand corner SM S text messages that are attemptin
3. Breakdown of the Professor s Screen ssssssssssnsnnnnnnnnnnnnnnnnnnnnnnnnnnnnn 21 16 Question atuseS nisnin aA AAA 21 E SEINE Fo A 22 TOP HAT TOP HAT STUDENT MANUAL V2 0 1 TOP HAT 1 Introduction Welcome to Top Hat We re very excited to get you started on becoming a Top Hat Professional in no time The purpose of this guide isto answer any question you might have regarding creating your account using Top Hat answering questions and most importantly getting your grades Each section covers a different topic so if you re looking for something specific please feel free to consult our table of contents on the previous page to find what you re looking for Since Top Hat is an online platform there are constant changes to our product and this document might be slightly out of date For the latest information videos and discussions you can always visit support tophat com or contact us directly with questions at support tophat com Remember we are here to help make your educational experience one to remember 2 TOP HAT STUDENT MANUAL V2 0 TOP HAT 2 Account Creation Creating an account on Top Hat is simple There are a few ways to create one as explained in this section 2 1 Creating an Account Using our Website 1 Visit www tophat com and select Student Sign Up from the upper right hand corner Student Signup a If your instructor has provided you with a 6 digit course code you can
4. Searching for Your Course 1 Go to tophat com login and enter your credentials 2 Ifyou enter into a course that you were previously enrolled in click the Top Hat icon in the upper left hand corner this will bring you to your personal lobby This is where a list of all the courses that you are currently enrolled in will be displayed 3 From here click Add a Course 4 Type in the course name or your professor s name and click Search 5 Once you locate the desired course simply click Enroll and you will enter the course If you can t see your course please ensure that you are registered under the correct school Your school can be changed within your personal settings for information on how to access this please refer to Section 7 4 2 Searching Using a 6 Digit Course Code If your instructor provided you with the 6 digit course code each course will have its own unique code you can use it in two ways 1 Type the course URL provided by your professor into your internet browser we suggest Chrome Safari or Firefox For example app tophat com e 123456 with 123456 being the 6 digit identification number This will bring you directly to the course where you can then click Enroll 2 Go to the course search page and enter the 6 digit course code in the search box Click Enroll next to the matches 8 TOP HAT STUDENT MANUAL V2 0 TOP HAT 5 Answering Questions Now that you have an account completed paym
5. correct answer as a means of review The question will not show up on the main panel until you click on its name on the left hand side e Homework Your instructor posted the question for homework This means you have access to the question outside of the classroom and are expected to submit an answer outside of class as a means of homework The question will not show up on the main panel until you click on its name on the left hand side at which point you can submit an answer and close it when you re done e Closed Your instructor closed the question and you will no longer have access to It 10 TOP HAT STUDENT MANUAL V2 0 TOP HAT 6 Checking Your Marks As you answer questions and get marks this information is collected in the gradebook You can access the gradebook and see your performance at any time This part of the manual will describe and explain how to access and interpret the gradebook and its information 6 1 Accessing Your Gradebook 1 Login to your Top Hat account using your credentials tophat com login 2 Go to the course you d like to check your marks for 3 Along the header you will see two options Content and Gradebook Select Gradebook and you will see all of your marks for questions asked throughout the course a You will notice that there s a search box that allows you to filter down the displayed results and look for specific questions The titles of the questions are displayed as well as the t
6. enter it in the box at the bottom and it will automatically fill in the information for you If the information is correct click Yes that s right otherwise go to step 2b 2 You now have two options Or enter your 6 digit Course Code 123456 Top Hat Support Course American Film Institute Conservatory Yes that s right Clear b Click on Find your school and start typing in your school s name The list should automatically narrow down the results as you type Once done click on the name of your school and then Next Find your school Top Hat a Top Hat University aoao ao a a a A 3 Enter in your personal information name email Top Hat username and password M ake sure you agree to the terms and conditions by checking the box and click Next a Your username doesn t have to match your student ID but it has to be unique on Top Hat If another student is using your desired username please pick a different username b Keep in mind that your instructor will be able to see your username TOP HAT STUDENT MANUAL V2 0 3 TOP HAT 2 Account Info Account Details Enter all your details below to create your Tap Hat account Your Name Keen Student Email keener school com Choose a Username smartguy Your Password Confirm agree with the terms and conditions 4 Enter your student ID This might vary from school to school so make sure you follow any instruction
7. like something went wrong Please restart your browser If this message persists please contact Top Hat support at support tophat com Please contact us directly about this issue and we would be glad to investigate e Your phone number is not linked to a Top Hat account If you see this message It means that your submission was accepted but your number was not recognized You will not receive points for this question unless you have an account linked to your number If you don t have an account visit tophat com register student to create one and make sure you enter your number there Your answers should be synchronized once you enroll in the course e The 4 digit identification code could not be read Please enter the correct identifier followed by your answer E g 1028b You most likely just typed in the 4 digit ID without an answer simply resubmit with the right format and your answer should go through e Your answer could not be understood Please enter a valid answer e g 1028b If you ask us what we re doing later tonight this is how we ll answer If you actually tried a submission and got this message make sure your email signature is turned off and that there are no special characters in your message Signatures interfere with the message because we will receive something along the lines of 1234 a Regards e SMS submission 8401 c from 4161234567 sent too late If your message is sent
8. this is incorrect your phone number may not successfully link Once you receive the verification code on your phone simply enter the code in the text field and your number will be linked 8 2 Updating Personal Information 1 To update your Top Hat username email and personal information click on your name in the upper right hand corner of your screen 2 Click on My Account 3 On the left hand side menu select Information 4 Here you will be able to modify your personal information name your Top Hat username and the email associated with your account To ensure the changes actually take effect please make sure to press Save before exiting 8 3 Updating Your Student Number 1 To update your student identification number click on your name in the upper right hand corner of your screen 2 Click on My Account 3 Onthe left hand menu select Grading Setup TOP HAT STUDENT MANUAL V2 0 13 TOP HAT 4 Here you will be able to modify the student ID associated with your account To ensure the changes actually take effect please make sure to press Save before exiting 8 4 Changing Your School 1 To update what school is associated with your Top Hat account click on your name in the upper right hand corner of your screen 2 Click on My Account 3 Onthe left hand menu select School 4 Here you will be able to modify the school with your account To ensure the changes actually
9. Gradebook Mean sesssscsssssssssssssssssssesssssssssssessssssesssssssssssssssesssessssssssssssessaessssnseass 12 7 REMOVING COUSES onn A Na 12 BD POCO Morna O eneinio 13 8 1 Updating Your Phone NUMDET sssssssssssrrnnnnnnnnnnnssnsnnnnnnnnnnnnnnnsnnnnnnnnnnnnnnnnnnnnnnnnnnnnennnnnnnnnnnnnnnnnnnnnnnennnssnnnnnnnnnnnennnnnna 13 Oz Updating Personal ION Mak ON serisine 13 8 3 Updating Your Student Number sicuisosscvaisnsssaisiinia escatntetsnanasdataninscninstcdetiniecivnnlesidnpidcanmiatannisiieddananiniade 13 8 4 Changing Your SCHOO e sesssesssssssssssssesssssssssessusssesssssessessssssssssessessucsusssscsusssesaucsssssessussaseausssssssessessnessseasessssasessesaseass 14 Bio Changing Your PassWord sssassirineviiissanarianninaaiinisiiaisianaa aoaeiaa eaaa eaba anaa aniani ini hnin 14 9 COMMON Error MESSAGES isaning a 15 10 Gonna WDP roina 16 10L Gene al OPCS UIUC FIM A WONG sasssa i aaas ia sE seia E 16 10 2 Submitting a Support Request Within Top Hat s s rsssssssssssssssrrnernnennnnnssnsnnnnnnnnennnnnnnnnnnnnnnnnnnnennnnnnnsnnnnnnnnns 16 a Tean T a Rel aman E 17 12 Visual Breakdown of the Student s Screen sssssssnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnns 18 13 Index of the Visual Breakdown of the Student s Screen ssssssssssunnnnnnnnnnnnnnnunnnnnnnnnnnnnnnn 19 14 Visual Breakdown of the Professor s Screen sssssssssnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn 20 15 Index of the Visual
10. Instructor disables submissions 7 Removing Courses To remove yourself from a course you first must enter your course lobby done by clicking on the Top Hat in the upper left hand corner of your screen from within a course Here you will see the list of all courses that you are currently enrolled in To remove yourself from a course press the X located to the left of the course title You will then be prompted with a pop up asking if you are sure you would like to remove yourself from the course if you are sure press Yes and you will no longer be enrolled in that course Genetics LEAVE COURSE Are you sure you want to leave the course Yes No 12 TOP HAT STUDENT MANUAL V2 0 TOP HAT 8 Account Information In this section we explain how you can go into your account preferences and make changes to any of the information associated with your Top Hat account 8 1 Updating Your Phone Number 1 To update your phone number click on your name in the upper right hand corner of your screen 2 Click on My Account 3 On the left hand side menu select Phone 4 Here you will be able to enter in a new number change the existing number To successfully modify your phone number a new verification code will need to be sent out To send this code press Send verification code Please ensure you have the correct country selected by clicking on the small flag to the left of where you enter your phone number as if
11. Text Messaging Mobile Phone Number Sw 1 800 555 1234 Send Verification Code skip don t want to use my phone 6 If you didn t enter a course code in step 2 you can search for your course now by entering the course name or the professor s name and clicking Search Any courses associated with that professor would be displayed on this screen To enroll into the desired course simply click Enroll 7 If your course requires a Top Hat subscription you will need to purchase a subscription and complete payment For payment information please go to Section 0 Payment 2 2 Creating an Account From an Email Invitation When receiving an email invitation to a Top Hat course from your professor you can simply click on the links provided that will take you to the registration page and pre populate some of the information that we already have Please follow Section 2 1 and keep in mind that you ll automatically skip some steps TOP HAT STUDENT MANUAL V2 0 5 TOP HAT 3 Payment Congratulations You now have an account with Top Hat Depending on which courses you re taking you might be required to purchase a subscription to use Top Hat in your course Our subscription options are e One Semester Top Hat Subscription 4 months from date of activation at 20 e Five Year Top Hat Subscription 60 months from date of activation at 38 Subscriptions can be purchased online using most major credit cards or in prepaid form where
12. after the question is closed you will get an error message to tell you so The duration the question is open is completely controlled by your instructor so if the question is closed at that point you re not allowed to answer TOP HAT STUDENT MANUAL V2 0 15 TOP HAT 10 Getting Support Note If you are experiencing any issues with Top Hat Please DO NOT CONTACT YOUR PROFESSOR contact us We re the ones who are going to be able to help you 10 1 General Contact Information If you find that you are experiencing issues with Top Hat you are urged to contact our customer support department We have a dedicated team that is available to help with student related issues Students can call us email us or submit a ticket through the system itself Please feel free to email us at support tophat com 10 2 Submitting a Support Request Within Top Hat To have amember of our support staff follow up with you you are going to want to press Submit a support request this will then prompt you to enter in some details about the issue you re experiencing and someone will then follow up with you to offer assistance and help resolve your problem 16 TOP HAT STUDENT MANUAL V2 0 TOP HAT 11 Tips and Tricks In this section you will find some general hits and best practices that will help ensure a successful Top Hat experience Be sure to make sure and enter in all of your personal information full name student id phon
13. available in bookstores Top Hat subscription cards can be made available at your local bookstore if requested by your instructor If you do not have access to a debit or credit card or are on financial aid please consult your local campus bookstore for further details 3 1 Purchasing a Subscription Online During Registration 1 If you were following the guide in Section 2 1 you should now see a page with three options Purchase Course Material c 1 Subscription inti i You get access to all Top Hat Subscription Required 7 KA OSEA TES RA Review the plans below and select the plan that is right for you Select your Subscription Type 1 Semester 4 Month ancel local bookstore Available Payment Options 2 Select your preferred payment option and follow the steps on the next page a If you re using a credit card you will need your credit card number expiry date CCV and your full name as printed on the credit card b If you re using a prepaid subscription code you can enter it into the form The format should be 9 to 14 letters no numbers and would look something like this cspafjlgqrsmnre 3 If you have a coupon code you can click Have a coupon when entering your credit card information a Coupons are provided as part of specific book bundles b Our support team is not authorized to offer discounts or coupons 6 TOP HAT STUDENT MANUAL V2 0 TOP HAT 4 Once your payment or subscription code is ap
14. d accepting submissions Submit button This is the button you must press once you have selected your response Support button This button is your direct link to Top Hat support If you are experiencing issues clicking this will give you two options 1 Visit the knowledge base and 2 Open a support ticket Course URL This is the direct URL to your course The 6 digit number is your unique course identifier and is linked to your course specifically TOP HAT STUDENT MANUAL V2 0 19 TOP HAT 14 Visual Breakdown of the Professor s Screen O WHATISTOPHAT A Details Reports Submissions 1 Tee Online What is Top Hat a Avery formal piece of headwear b An educational response platform that utilizes students mobile devices c The future of educational technology d The best way to increase engagement with your students 20 TOP HAT STUDENT MANUAL V2 0 TOP HAT 15 Index of the Visual Breakdown of the Professor s Screen 1 Thisis the information phone number and 4 digit code required for a student to submit a response via SM S text message For further instruction on how this is done please consult section 4 1 2 Thisisan example of what a student s SM S text message would look like if they were submitting the answer a for this question 16 Question Statuses There are 4 various question statuses each representing a different stage of the ques
15. e number current email as this helps your professor keep track of what courses you are in If connectivity is intermittent or sporadic force the mobile app to use offline submissions by entering flight airplane mode Never delete SM S messages pertaining to answers you have submitted This is your best evidence If one of your answers doesn t go through and we need to try and retroactively apply marks for a question If possible bring a backup device in case the primary one dies ex carry a cell phone if you commonly bring a laptop If possible register for Top Hat BEFORE submitting your first answer in class Check the gradebook on Top Hat often contact support and not the professor if there s a problem If you are having issues submitting your answer via one method of submission ex the mobile application please try using an alternative method like offline submissions or texting in your answer via SM S text message We ve designed the system to work with a number of different situations and sometimes it s just a matter of figuring out what method works best in your lecture hall TOP HAT STUDENT MANUAL V2 0 17 TOP HAT 12 Visual Breakdown of the Student s Screen 12 aai _ amp https app tophat com e 079757 800 tophat E Content 2 F COURSE a WHATISTOPHAT Download the Mobile App What is Top Hat a Avery formal piece of headwear QUESTIONS ti b An educational resp
16. ent and enrolled in your course we will cover how you can participate in class 5 1 Texting SMS When your instructor poses a question on Top Hat you will notice some information at the bottom of the projector screen This information includes the phone number to which you can submit your answers as well as a 4 digit identifier code Each question has a unique 4 digit identifier code To submit you answer you would send a text message to the included phone number where the body of the text would begin with the 4 digit indentifier code and then include your answer For example if a multiple choice question has been posed and has the 4 digit code of 2365 and you would like to answer d the content of your message should be 2365 d or 2365d Please note that the 4 digit identifier code is randomly generated at the time the question becomes activated and so may change if the question is deactivated and then reactivated Please do be careful and double check the projector for the correct 4 digit identifier code The phone number to which you should submit your answer is posted on the course panel It also shows up on the projector when the question is activated This number is fixed across all your courses and you can save It in your contacts list on your phone for faster texting If you receive an error message saying The 4 digit identification code is not in use please make sure that the question is still active and accepting student submi
17. g to submit an answer for discussion questions should simply just have the 4 digit code along with the student s response 24 TOP HAT STUDENT MANUAL V2 0
18. nify Note to actively sort the available options click and hold on the 3 bars located directly to the left of A B or C The SM S text message information is also displayed in the bottom left hand corner while an example of what an SM S text message answer for this question is displayed on the bottom right 5 Matching Problem a type of question in which the student is expected to match two corresponding values together For example match the noise bark moo meow to the corresponding animal cat cow and dog 22 TOP HAT STUDENT MANUAL V2 0 TOP HAT Details Reports Submissions 0 0 Online Match the noise to the corresponding animal Match With Select One Bark Moo Meow Text by 2128 answer to 647 931 6505 Example by 2128 dabe x Close Disable Submissions Show Answer o Magnify Note to actively match the available options a student must first click on the value on the left hand side and then must select a value on the right to complete the match The SM S text message information is also displayed in the bottom left hand corner while an example of what an SM S text message answer for this question is displayed on the bottom right 6 Click on Target a type of question where the student is expected to physically select a specific area of an image with his cursor For example click on M ona Lisa s smile with the question itself containing an image of the M ona Lisa
19. onse platfonn that utilizes students mobile devices What is Top Hat r c The future of educational technology DISCUSSIONS d The best way lo increase engagement with your students 18 TOP HAT STUDENT MANUAL V2 0 TOP HAT 13 Index of the Visual Breakdown of the Student s Screen 1 10 11 12 Top Hat Icon Click this to enter your course lobby to change the course you are currently entered into Course name This is where the name of the course you are currently entered into will be displayed Content Pane Button This is where your questions will be displayed Press this to exit out of your gradebook and return to the main screen Gradebook Button Pressing this button will allow you to enter into your gradebook where all of your grading information is stored Account Settings Clicking on your name will give you two options 1 Logout and 2 My Account Clicking M y Account will allow you to change any of the information associated with your Top Hat account Signal Strength Indicator This is an indicator of your connections strength to the Top Hat servers Download the Mobile App Clicking this will launch a pop up with instructions on how to download Top Hat s mobile applications Question status icon Each question will have a different icon that will easily allow you to distinguish what status it is currently placed in This is the question that is currently activated an
20. op Hat offers mobile applications for both Apple and Android devices Both apps are available on the App Store and Google Play free of charge Simply log in and your username and password will be saved Answering a question on the mobile application varies depending on the type of question but generally it should be as simple as entering in your submissions to the posed questions and pressing submit If you notice that your questions are not appearing when they should be please ensure you are enrolled into the correct course and have the most up to date version of the application available If you continue to experience any problems with the application please contact Top Hat support and we can further investigate If you re having difficulty connecting to the internet you can use Offline Mode M ore information can be found at https Support tophatmonocle com hc en us articles 200200514 Offline Submission M ode 5 4 Question Statuses Within Top Hat each question that your instructor creates will have a total of 5 different statuses They are e Ask Your instructor made the question visible and submissions are enabled you can answer It e Show Your instructor made the question visible but disabled incoming submissions you can see it but cannot submit an answer e Review Your instructor has put the question up for review This means you have access to the question outside of the classroom and have the ability to see the
21. proved your subscription will become active and you will have full access to Top Hat 3 2 Extending an Expired Subscription If your subscription expires you can renew it by 1 Going to tophat com login and entering your credentials 2 Clicking on your name in the upper right hand corner of the screen 3 Selecting My Account 4 Selecting Subscription to see when your current subscription will expire To purchase a new subscription or extend your current subscription click Extend Your Subscription Your subscription expires on Monday July 28 2014 8 00 PM 5 This will take you to the standard purchase page which was covered in Section 3 1 above 3 3 Where Else Can I Get a Subscription Code Other Than Online Top Hat subscription cards can be made available at your local bookstore if your professor requests it Please consult your local campus bookstore for further details Please keep in mind that bookstores generally impose a small mark up on the price of subscription cards SO you may find them varying in prices between different bookstores TOP HAT STUDENT MANUAL V2 0 7 TOP HAT 4 Finding Courses If you ve been following the last few sections you now have an account with Top Hat and completed payment as necessary With a Top Hat subscription you can enroll in as many courses as you d like we don t impose any limits If you need to add more courses follow the simple steps outlined in this section 4 1
22. s your instructor may have provided It s important to enter the correct format in this field as it s what your instructor will use to synchronize your grades If you make a mistake here you can always come back and fix it Once you re done click Next 3 Grading Setup setup Grading Providing your Student ID will make it much easier to get graded in Top Hat Your Student ID a123456789 a ee gt will add it later 4 TOP HAT STUDENT MANUAL V2 0 TOP HAT 5 If you would like to use your phone to submit responses during class via text message SMS enter your phone number along with the country code here Click Send Verification Code and you will receive a random 4 digit code as a text message from our number Once you get the code enter it on the registration page and click Verify to finalize the process a Ifyou don t have a phone or do not wish to use one click Skip I will add it later Standard text messaging rates apply We do not charge additional fees c Top Hat s phone number does not change We recommend that you add it to your contacts list for easy reference i 4 Phone Add My Phone Phone Verification Verity your phone so that your submissions will be recorded accurately You will be sent a verification code to your mobile phone Your number is safe Your number will be kept private No one will have access to your phone number Answer questions in class using SMS
23. ssions and that you sent in the correct code Having signatures in your text messages may also be problematic please make sure you remove them from you phone settings If you don t receive a confirmation message or receive other errors please keep a record of your submissions and contact us Top Hat support team with any issues We recommend you keep a record at all times in case we need to make any adjustments 5 2 Web Interface You can use Top Hat via a browser on most web enabled devices We recommend Google Chrome M ozilla s Firefox and Apple s Safari Internet Explorer is not recommended as there are some known compatibility issues To submit responses simply log in to Top Hat and make sure you re in the correct course As your instructor asks questions you will see them show up on your screen with instructions on how to answer them based on the question type Generally each question type does vary but it should be as simple as entering in your answer and pressing submit We suggest that you consistently check the gradebook to ensure that your answers are being submitted and received If you find that some questions are not showing up in the gradebook please contact TOP HAT STUDENT MANUAL V2 0 9 TOP HAT Top Hat support and we can help troubleshoot exactly what the issue is and why they may not be appearing where they should For an explanation of how to contact support please refer to Section 0 5 3 Mobile Apps T
24. take effect please make sure to press Save before exiting Please note that you will only be able to search for courses that are tied to the school your account is linked with 8 5 Changing Your Password 1 To update the password associated with your Top Hat account click on your name in the upper right hand corner of your screen 2 Click on My Account 3 Onthe left hand menu select Change password 4 Here you will be able to modify your Top Hat password To ensure the changes actually take effect please make sure to press Save before exiting 14 TOP HAT STUDENT MANUAL V2 0 TOP HAT 9 Common Error Messages This section contains many of the more common error messages that you may potentially encounter when using Top Hat along with solutions needed to move past them e The 4 digit identification code is not in use Please verify that the identification code is correct This means that the 4 digit code you are attempting to submit with your question is incorrect and our system is not recognizing It If you see this please be sure that the 4 digit code you are texting in matches the same one being displayed on your professors screen e Your subscription has expired to continue participating you must renew your subscription Your number is registered properly but your account has expired All you need to do is login and follow the steps outlined in Section 2 1 e Sorry but it looks
25. tion posing process Ask Online mS arC Arr Ta cl cl ba Vee I i Homework it at al Pm ee ee ee ed ee F Pao ee oe ee AS sleet homework to students Review Give students study items Students can view ol Closed Only professors cana TOP HAT STUDENT MANUAL V2 0 21 TOP HAT 17 Question Types 1 Multiple Choice a type of question where the enquiry Is given with a series of potential answers from which the candidate must try to choose the correct one 2 Word Answer a type of question in which the student is expected to provide a word response Note When using the word answer question type generally responses should be limited to a few words or a short sentence 3 Numeric Answer a type of question in which the candidate Is expected to provide a numerical response 4 Sorting Problem a type of question in which the student is expected to rank the values given to them by the professor to the specification in which the professor decides For example sort the following into most valuable to least valuable silver bronze gold The correct answer would be gold silver and bronze D SORTING QUESTION Details Reports Submissions 0 0 Online Sort the following into order from most valuable to least valuable u A Silver u B Bronze u o Gold f Text bi 4180 answer to 647 931 6505 Example bi 4180 dabe x Close Disable Submissions Show Answer o Mag
26. ype of question c Correctness points are awarded for answering the question correctly if applicable d Participation points are awarded for attempting an answer to a question e The status column will also tell you if a question is Answered Unanswered or Active still accepting answers 4 To get out of the gradebook and go back to the content pane simply press Content on the header and it will remove you from the gradebook and place you back to where you will be able to access the questions posed by your instructor 5 If you need to refresh click on the arrows at the top right corner to get the latest grades ie Q a ITEM TYPE CORRECTNESS PARTICIPATION STATUS Question i Question 171 pts 0 0 pts Answered Question 2 Question O 17 pts 0 0 pts f Answered Question 3 Question 0 17 pts 0 Opts w Answere d Question 4 Question 1 1 pts 0 Opts Answered Question 5 Question 1 17 pts 0 0 pts Answered Question 6 Question 0 17 pts 0 Opts Unanswered Question 7 C Discussion 0 7 pts 0 Opts Answer ed 43 avg 3 00 7 00 pts 0 00 0 00 pts 85 answered Showing 1 to 7 of 7 entries TOP HAT STUDENT MANUAL V2 0 11 TOP HAT 6 2 What Does the In My Gradebook Mean If you enter your gradebook and see a question marked with a as a value this means that the question is still currently active and still accepting answers Your final grade will be revealed once your
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