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User Manual Version 4.3 - Winter Haven Public Library

1. 1 Click the Other Options button from the Control Menu seated to the right and above the Windows Taskbar default position The system displays the options available for this task Other Session Options l ey End Session Hide Screen d a 4 Close 2 Click the Hide Screen icon Copyright 2012 2014 EnvisionWare Inc All Rights Reserved 75 EnvisionWare PC Reservation 4 3 FQ EnvisionWare The system displays the user interface that allows the user to create a password for hiding the screen Additionally it records the number of minutes they have remaining before the session ends Hide This Screen This will hide your screen temporarily while you step away Your time will continue to count down while you are away You have 22 minutes before your session ends Enter 4 temporary password that you will use to resume your session when you return Password 4 Cancel Hide My Screen other Options 10 35 PM 3 Read the information provided and enter your unique and arbitrary password value 4 Click the Hide My Screen button to execute your request The system reverts to the PC Reservation intro screen and then displays the PC Reservation Client Main screen depicting the Client s Status Library News Customize These Messages Now you can have customized messages Edit the rss files in the fnews_feed directory in your Manageme
2. On Hold If the user s session was interrupted due to a power outage or loss of network connectivity etc Basically anything that causes the PC Reservation Client to close unexpectedly and improperly is recognized as an interrupted session and invokes the On Hold status gt gt DEMOSELFSERV On Hold co Welcome Please follow the instructions below to use the computer If you do not have a library card and PIN you may qualify for a guest pass Please see staff for assistance Library Card Number PIN Cancel Start Session Francais m When the PC Reservation Client software is initially installed it immediately reports itself to the Management Console Changes must be made at the Management Console to create an equipment record for the newly connected PC Reservation Client 88 Copyright 2012 2014 EnvisionWare Inc All Rights Reserved AA EnvisionWare EnvisionWare PC Reservation 4 3 lt DEMOSELFSERV z Setting a specific PC Reservation Client to Mark as Out of Service via the Management Console displays this status This status allows staff to perform maintenance if needed and remove it from the list of computers available for reservations use DEMOSELFSERV Displays when the computer schedule for a given computer has reached its closing time This status displays until the following day when hours of operation has reached the opening time lt
3. Set the path to your library logo on the Client Settings tab of the Management Console or enter detauilt Library News INSTRUCTIONS E Have a Library Card Customize y You can use it here now if These Messages the screen says 4 ey AVAILABLE Library Now you can have z 4 customized messages Edit 123459 Available until pil the rss files in the j fnews_feed directory in indicio per day your Management Service installation directory If you want to reserve time please go to the Reservation Station near the Reference Desk 3 SEES TEP de q Don t have a Library Card If you do not have a library card please see someone at the Reference Desk for a i Cancel j English iain Guests are permitted one use per day ay PCReservation PC Reservation Client Module 2 Click the Use Now button The user patron will not click the Log In button because that button is intended for the user who has the next reservation 38 Copyright 2012 2014 EnvisionWare Inc All Rights Reserved EnvisionWare The system displays the screen allowing the user patron to identify whether logging in as Guest or Valid User Patron EnvisionWare PC Reservation 4 3 EnvisionWare Library S Set the path to your library logo on the Client Settings tab of the Management Console or enter detauit Library News Customize These Messages Now you can have customized messages
4. please go to the Reservation Station near the Reference Desk your Management Service installation directory N Avai lable unti l 9 Oly 3 30 PM Press a key or click the mouse to START Don t have a Library Card If you do not have a library card please see someone at the Reference Desk for a Guest Pass Guests are permitted one use per day ay PCReservation PC Reservation Client Module 2 Press any key click or move the mouse to invoke the Login screen The system displays the screen which allows the user to identify if they are the owner of the next reservation or another user E A w cee wi if MIA inn Y ENVISION Wal as Libra ary k A enter default E Set the path to your library logo on Se ca le INSTRUCTIONS Have a Library Card You can use it here now if the screen says AVAILABLE Library Patrons are permitted up to Hhasrsstilas inthe MAX USAGE INFORMATION news_feed directory in per day your Management Service installation directory Customize These Messages Now you can have customized messages Edit If you want to reserve time please go to the Reservation Station near the Reference Desk Ihave the 3 30 PM Don t have a Library reservation Card If you do not have a library Use Now card please see someone at the Reference Desk for a Cancel English Guest Pass Guests are permitted one use per day I do not have the 3 30 PM
5. PC Resewation IEA PC Access and Session Control Copyright 990 207 0 Envision are Inc 2 See the following items explaining the functionality of this screen As users approach a Self Service Reservation Station the idle screen may be displayed Moving the mouse or pressing a key brings the computer out of its idle state If no action is taken within 30 seconds the computer returns to the idle screen Welcome Screen Provides instructions to the user Computer Use Policy Clicking this button displays the Computer Use Policy for the user to read and accept or decline to follow its directives Note This button is configurable Based on the configuration of the institution this button may not be displayed 16 Copyright 2012 2014 EnvisionWare Inc All Rights Reserved Fr A EnvisionWare EnvisionWare PC Reservation 4 3 Future Reservations Clicking this button displays the interface for reservations needed at a later time and or date Note This button is configurable Based on the configuration YA of the institution this button may not be displayed Envisionware Identifies the site name listed in the license file In this example the license is an EnvisionWare license Your registered site name displays when your license runs the system 3 Click Next Available PC button The system then prompts for the User ID the actual text depends upon how your system is configured
6. default Available I have a library account and wish to use this computer Log In as Patror eis y I am a guest and wish to use this Log In as Guest computer A E Cancel _ PC Reservation Client Module Click Log In as Patron Mm Internet INSTRUCTIONS Have a Library Card You can use it here now if the screen says AVAILABLE Library Patrons are permitted up to MAX USAGE INFORMATION per day If you want to reserve time please go to the Reservation Station near the Reference Desk Don t have a Library Card If you do not have a library card please see someone at the Reference Desk for a Guest Pass Guests are permitted one use per day System Time 2 13 P The system displays the screen which requests the user to enter his or her credentials Note The request for credentials screen is configurable Based on the configuration of the institution this display may appear differently and may not include an option to enter both the User ID and PIN Library News Customize These Messages Now you can have customized messages Edit the rss files in the news_feed directory in your Management Service installation directory PCReservation DEMOSELFSERV Available Please enter the information requested below and press the Log In button For detailed instructions please review the INSTRUCTIONS
7. Library Card Number nea tm Cancel CS PC Reservation Reservation Station Copyright 996 2010 Envision yvare Inc The user may type the number via the keyboard or via a barcode scanner if provided If not authenticating validating users any entry is allowed in this control box A pseudo authentication method allows you to enforce a number of digits and the starting alpha digit match Full authentication requires that the User s ID match an entry in either the ILS or the AAM database depending upon your configuration 4 Enter your User ID Library Card Number and click Next Copyright 2012 2014 EnvisionWare Inc All Rights Reserved 17 er a EnvisionWare PC Reservation 4 3 EnvisionWare The system displays the PIN screen ZA Note This dialogue is configurable Based on the configuration of the institution this dialogue may not be displayed y o Cancel cow e sow PJ 0 dudo AS of sf at Add dad de AAA mn me a 5 Enter your PIN and select OK The PIN value may be entered via the keyboard or the onscreen keyboard The system displays the Area Selection dialogue Note This dialogue is configurable via the Reservation Station Tab on the Management Console and the configuration of PC Areas Based on the configuration of the institution this dialogue may not be displayed and all items may not appear selecta PC from the following area mi
8. Start Session button to access computer use 42 Copyright 2012 2014 EnvisionWare Inc All Rights Reserved etn Ly EnvisionWare EnvisionWare PC Reservation 4 3 The system displays the Computer Use Policy Page A Note This display is configurable Based on the configuration of the institution this display may appear differently or it may not appear at all T a Q 7 x Q Use Policy Guidelines Accept the use policy and start Per this Computer Use Policy you are obligated to adhere to the guidlines outlined below your session your session Violations to this policy will result in a block being placed on your patron record 1 Do not visit questionable sites 2 Do not share you user number with others to gain computer use access 3 Do not install items to the computer 4 Do not reboot the computer 5 Do not download documents to the computer 6 Do not eat or drink while at the computer T Repect your user and do not disturb the person sitting next to your station Decline the use policy and lose your turn on this computer Thank you We appreciate your cooperation Happy surfing BD PCReservation PC Reservation Client Module System Time 4 06 PM 5 Click Accept to access the computer The system opens a session and displays the welcome window above the Control Menu Welcome to PC Reservation Use the options next to the timer to end your session change languag
9. DEMOSELFSERV m Displays when the Client s PC Schedule located in the Management Console Preferences or its Area schedule are set to open later than normal hours of operation DEMOSELFSERV Copyright 2012 2014 EnvisionWare Inc All Rights Reserved 89 FY Y EnvisionWare PC Reservation 4 3 EnvisionWare Unavailable Today Displays when the facility PC Schedule located in the Management Console Preferences is set to Closed DEMOSELFSERV All Statuses are intended to be self explanatory and easy to read and understand 90 Copyright 2012 2014 EnvisionWare Inc All Rights Reserved ANA D EnvisionWare EnvisionWare PC Reservation 4 3 Performing a Super User Login The Super User mode allows staff to take immediate and unlimited control of any computer running the PC Reservation Client Complete the following steps to perform a Super User Login 1 Locate the PC Reservation icon in the lower left hand corner of the idle screen as depicted below OU Marndye EL sE installation directory MN Available 3 Press a key or click the mouse to START PC Reservation Client Module 2 Press and hold the Ctrl key while double clicking on the PC Reservation icon The system prompts the staff to enter a password 3 Enter the staff password and click OK Copyright 2012 2014 EnvisionWare Inc All Rights Reserved 91 EnvisionWare PC Res
10. Select the Branch location from the drop down menu The system displays all branches in the list 3 Click Reserve PC Copyright 2012 2014 EnvisionWare Inc All Rights Reserved SO IV Pp EnvisionWare EnvisionWare PC Reservation 4 3 The system displays the reservation window a EPC Reservation Web Module Windows Internet Explorer oeg JS gt jE 127 0 0 1 Re 33 eizi PC Reservation Web Module a amp J d amp b Pager Safety Tools gt gt gt NO f EnvisionWare Library PC Reseruation Make a Manage Existing Library Reservation Reservations Home Page Please enter the following information to request a reservation Library Card Number PIN Select Area Internet Select Date Today m Time 03 30x O AM O PM Go Back Web Module for PC Reservation Version 1 0 20 0 Copyright 2002 2009 EnvisionWare Inc All rights reserved ee Internet 4 Provide values for the following items displayed via the reservation window Library Card Number Accepts and displays the User Patron unique user ID PIN Accepts and displays the User Patron PIN Password Note This option is configurable Based on the configuration of the institution this option may not be displayed Select Area Displays all configured areas and allows the user patron to select the area of which they choose to reserve a computer Select
11. reservation Library News x A n a PCReservation PC Reservation Client Module 28 Copyright 2012 2014 EnvisionWare Inc All Rights Reserved Fr Ly EnvisionWare EnvisionWare PC Reservation 4 3 3 Click the Use Now button User 1114 will not click the Log In button because that button is intended for the user who has the next reservation The system displays the Login Screen Note The Login screen is configurable Based on the configuration of the institution this display may appear differently _ y LA oe Global cane T EER bra ry AAA adi o LINI l J enter detayit e Set the path to your library logo on the Clien a oes TA A Library News INSTRUCTIONS Have a Library Card Customize You can use it here now if These Messages the screen says AVAILABLE Library Now you can have j customized messages Edit DEMOSELFSERV Patrons are permitted up to the rss files in the MAX USAGE INFORMATION per day fnews_feed directory in your Management Service ASEOS 2 a If you want to reserve time installation directory A Aval lable unti please go to the 9 Reservation Station near 3 i 5 3 a 30 PM the Reference Desk Os Don t have a Library Card If you do not have a library Please enter the information requested card please see someone below and press the Log In button For at the Reference Desk for a detailed instructions
12. 30 60 30 30 2 Youth Center 30 PC Reservation Reservation Station Copyright 996 2010 Envisionyyvare Inc 6 Click to highlight your desired area and click Submit to continue with the reservation process 18 Copyright 2012 2014 EnvisionWare Inc All Rights Reserved Fr Ly EnvisionWare EnvisionWare PC Reservation 4 3 The system displays the onscreen reservation confirmation screen gt Note This text on the on screen confirmation is configurable Based on the various configurations for this display of the institution this dialogue may not include all items listed Reservation Information The following reservation has been made Accept Reservation Library Card Number xx Cancel Reservation PIN PC DEMOSELFSERY Date Pebr2012 Time 4 25 PH Length 60 minutes Session Charge 0 00 First Floor Computer Lab PC Reservation Reservation Station Copyright 1 998 2070 Envisiony are Inc 7 Click Accept Reservation to follow through with the reservation and reserve the computer Otherwise click Cancel Reservation to decline the reservation They system displays a prompt to print a paper receipt Note This dialogue is configurable Based on configurations of the institution this dialogue may not display Print Receipt x an J Would vou like bo print a receipt For this reservation Yes Ma 8 Click Yes to print the receipt Otherwise click No to decline pr
13. Client Reservations is not Enabled on the system No computers are available Other instances are dictated by the Use Policy at the facility Complete the following to sign into a Client session after making a reservation via the Self Service Reservation Station or a Staff Station 1 Go to the computer for which you received a reservation The system displays the PC Reservation Client idle screen on the Client The login screen may also possibly be on display if a very recent user patron has completed their use of the computer Note This display is configurable Based on the configuration of the institution this display may appear differently Library News INSTRUCTIONS Have a Library Card Customize r You can use it here now if These Messages the screen says Now you can have T lenta om Y p customized messages Edit DEMOSELFSERV CUE ASE INFORMATION the rss files in the dial ant ds A fnews_feed directory in a ve your Management Service 1127 If you want to reserve time installation directory On Reserved for gt z 3 please go to the Reservation Station near the Reference Desk 4 00 PM Don t have a Library Card If you do not have a library card please see someone at the Reference Desk for a Guest Pass Guests are permitted one use per day PC Reservation PC Reservation Client Module System Time 3 57 PM 2 Press any key click or move the mouse to invo
14. Edit the rss files in the fnews_feed directory in 112345 Available until INSTRUCTIONS Have a Library Card You can use it here now if the screen says AVAILABLE Library Patrons are permitted up to MAX USAGE INFORMATION per day your Management Service If you want to reserve time installation directory please go to the Reservation Station near I have a library the Reference Desk account and wish to i Don t have a Library use this computer Card If you do not have a library card please see someone at the Reference Desk for a Guest Pass Iam a quest and wish to use this computer Guests are permitted one Francais use per day PC Reservation Client Module ay PCReservation 3 Click Log In as Patron The system displays the Login Screen Note The Login screen is configurable Based on the 22 configuration of the institution this display may appear differently a EnvisionWarelibraryl s Set the path to your library logo on the Client Settings tab of the Management Console or enter detault Library News Customize These Messages Now you can have customized messages Edit the rss files in the fnews_feed directory in your Management Service installation directory DEMOSELFSERV lini Available until iy 3 30 PM Please enter the information requested below and press the Log In button For detailed instructions please revi
15. Library News Customize These Messages Now you can have customized messages Edit the rss files in the fnews_feed directory in your Management Service installation directory DEMOSELFSERV Available Press a key or click the mouse to START Ga PCReservation a PC Reservation Client Module Copyright 2012 2014 EnvisionWare Inc All Rights Reserved Mm Internet INSTRUCTIONS Have a Library Card You can use it here now if the screen says AVAILABLE Library Patrons are permitted up to MAX USAGE INFORMATION per day If you want to reserve time please go to the Reservation Station near the Reference Desk Don t have a Library Card If you do not have a library card please see someone at the Reference Desk for a Guest Pass Guests are permitted one use per day System Time 1 34 PM p YAA DD EnvisionWare PC Reservation 4 3 EnvisionWare Chapter 2 Understanding the V4 Client Main Screen This chapter details the following enhanced and redesigned V4 Client functionality e V4 Client Screen at A Glance e Institution s Logo e PC Area Name e Institutions News e Client User Instructions e PC Reservation Logo e Client Status and User Information e System Time 10 Copyright 2012 2014 EnvisionWare Inc All Rights Reserved ANA EnvisionWare Illustrating V4 Client Screen At A Glance EnvisionWare PC Reservation 4 3 The P
16. and employees We encourage you to provide feedback concerning new features Thanks to feedback from customers like you EnvisionWare has become the Company that produces software that works the way you want it to Thanks again for using our products The EnvisionWare Team Copyright 2012 2014 EnvisionWare Inc All Rights Reserved 3 DD EnvisionWare PC Reservation 4 3 EnvisionWare Table of Contents Chapter 1 Providing a System OVESrVieW ccccccnnsssseceenneseeseesnnneeeeeeeenneeeeseeenneeeeeeeennuaas 6 Understanding PC Reservation V4 COMPONENtS cccceceeeeeee eee eeeeeeeeeeeeeeeeeeeeeeeegeeeeeeneggeengs 6 Understanding The Process sctincicnotiasbiaalicsbina tia 7 PC Reservation V4 Connections DIagraM cccccccccccnnccnncnnnnnrrr rr rr rr 7 Defining EnvisionWare PC Reservation Client for WiNdOWS ccccccccccncncccccnnrnnnnnn cnn 9 Chapter 2 Understanding the V4 Client Main Screen sssssssssusussonnununnnnununnnnnnnnnnnnnn 10 Illustrating V4 Client Screen At A GlanCe ssssssssssssrssrsrssrsrrrrnrnnrnrnnrnrnnrnrrnrnrrnrnrenrnnenenn 11 GINS CCOO SLOG O sissien iinne in naui ei EEE EEE ESEE ia 12 AAA yess FE EE PEE ENE Er EEPE FE NEPE IA 12 RSTICULIO NS NEWS cocinero cd ca o ERA EER EEREN EENEN EEN EEREN 12 Client User TASTFUCUON S A ia 12 PORE Ery ON LO O orar rancia 12 Client Status and User Informal ON sarascian aaa rn ore 13 nn O o O 13 Chapter 3 Performing User FUNC IONS oc
17. computer 3 Click the language button 56 Copyright 2012 2014 EnvisionWare Inc All Rights Reserved EnvisionWare EnvisionWare PC Reservation 4 3 The system displays all configured languages Select Your Preferred Language A LIS English English QB Espa ol Francais Chose 4 Click the language link of choice The system changes the language to display the Status Window in the chosen language From this point and into the session the PC Reservation user interface reflects the selected language translation Disponible Ex vx PA Yo tengo cuenta en la biblioteca y deseo r computadora Yo soy invitada a y pd l Entre como invitadola_ computadora US English 5 Continue until you are logged into a session Copyright 2012 2014 EnvisionWare Inc All Rights Reserved 57 j2 EnvisionWare PC Reservation 4 3 EnvisionWare The system displays the PC Reservation Control Menu in the selected language O Bienvenido a a PC Reservation Utilice las opciones junto al contador para finalizar la sesi n cambiar de idioma y ocultar la pantalla Aceptar Otras Terminar opciones la sesion 3 14 PM Change the Language via the Login Window Complete the following steps to select your language translation from the Login Window 1 Go to a PC Reservation V4 Client and view the login screen 2 Press any key click or move the mouse
18. day or Confirm Your OL Use Client Reservation Information If you want to reserve time please go to the Reservation Station near the Reference Desk Don t have a Library Card Please write down the following information You may need it if your session is interrupted If you do not have a library card please see someone at the Reference Desk for a Guest Pass Library Card Number PINE Sate Guests are permitted one Usage Details for Today use per day Library policy permits 19 session s per day Earlier today you used 1 session s You have reservations O session s booked today for This session will last 60 minute s Session Charge 0 60 After this session you will 17 session s ave remaining Cancel i PC Reservation Client Module System Time 10 41 P 6 Click Confirm The system displays the Computer Use Policy gt Note This display is configurable Based on the configuration of the institution this display may appear differently or it may not appear at all Use Policy Guidelines _ Per this Computer Use Policy you are obligated to adhere to the guidlines outlined below Accept the use policy and start Violations to this policy will result in a block being placed on your patron record 1 Do not visit questionable sites tim 2 Do not share you user number with others to gain compu
19. here now if These Messages the screen says Now you can have S AVAILABLE Library customized messages Edit DEMOSELFSERV pamane an Harran up eo the rss files in the MAK SAGE INFORMATIC N news_feed directory in per day your Management Service If you want to reserve time installation directory Aval la bl Es please go to the l Reservation Station near the Reference Desk Don t have a Library Card z aasi If you do not have a library Press a key or click the mouse to START card please see someone at the Reference Desk for a Guest Pass Guests are permitted one use per day B PCReservation PC Reservation Client Module System Time 1 34 PM 2 Press any key click or move the mouse to invoke the Login screen 44 Copyright O 2012 2014 EnvisionWare Inc All Rights Reserved Fr Ly EnvisionWare EnvisionWare PC Reservation 4 3 The system displays the Login window Note The Login screen is configurable Based on the La configuration of the institution this display may appear differently and may not include an option for Guest Users Library News Customize These Messages Now you can have customized messages Edit the rss files in the Mmews_feedf directory in your Management Service installation directory A PC Reservation y enter default i Eneinn Winna thnany AD vn Gl ds LIVI Gi Set the path to your library logo on the
20. per day Library Card Number ms 29 PCReservation PC Reservation Client Module System Time 11 19 AM 3 Enter your credentials Library Card Number amp PIN as requested 4 Click Start Session The system returns the user back to the desktop of his or her PC Reservation session The Management Service saves the users initial response to the Computer Use Policy This user responds to the Computer Use Policy once and is not required to accept the policy a second time if the session is interrupted improperly Copyright 2012 2014 EnvisionWare Inc All Rights Reserved 55 BMX EnvisionWare PC Reservation 4 3 EnvisionWare Selecting and Changing the Session Language Users can translate the PC Reservation Client interface when configured at four different points of the login process See the following list Via the Status Window Via the Login Window Via the Computer Use Policy Acceptance Screen Via the Control Menu in an Active Session Change the Language via the Status Window Complete the following steps to select your language translation from the Status Window 1 Go to a PC Reservation V4 Client 2 Press any key click or move the mouse to display the Status Window The system displays the status window Available I have a library account and wish tea l A Log In as Patron use this computer a I am a guest and wish to use this Log In as Guest
21. system is configured to track sessions e gt 25 Confirm Your A Use Client Reservation Information Please write down the following information You may need it if your session is interrupted Library Card Number 1111 PIN Usage Details for Today Library policy permits 25 session s per day Earlier today you used 1 session s You have reservations 0 session s booked today for This session will last 55 minute s After this session you will 23 session s ave remaining In the event a patron does not use all of the minutes available in the session for session tracking the unused minutes are forfeited and will not be available for patron use at a later time Copyright 2012 2014 EnvisionWare Inc All Rights Reserved 15 etn ly BD EnvisionWare PC Reservation 4 3 EnvisionWare Making a Reservation via a Self Service Reservation Station for Next Available PC Complete the following to make a reservation at the Self Service Reservation Station for the next available computer 1 Go to the Self Service Reservation Station and move the mouse or click the screen to access the Login Welcome Screen The system displays the Welcome Login Screen Welcome to PC Reservation Welcome to the library This PE Reservation Reservation station will Next Available PC assist you in requesting the use of a computer Future Reservation Computer Use Policy Cancel Envisionware
22. to reserve time please go to the Reservation Station near the Reference Desk Don t have a Library Card Please write down the following information You may need it if your session is interrupted If you do not have a library card please see someone at the Reference Desk for a Guest Pass Library Card Number Guests are permitted one use per day Usage Details for Today Library policy permits 19 session s per day Earlier today you used 4 session s You have reservations 0 session s booked today for This session will last 20 minute s Session Charge 0 20 After this session you will 14 session s ave remaining PC Reservation Client Module Click Confirm to use the computer The system directs the User to an active PC Reservation session The Computer User Policy is encountered and accepted by the user patron The Welcome screen is displayed within the session The user can click OK to clear this message from the Control Menu 40 Copyright 2012 2014 EnvisionWare Inc All Rights Reserved EnvisionWare Signing Into a Session Reserved from a Reservation Station EnvisionWare PC Reservation 4 3 Patrons Users can make reservations for computer use via the PC Reservation Client or a reservation station Staff or Self Service See the following instances where a user would have to make a reservation via the Reservation Station or from a Staff station
23. viewable via the PC Reservation Client interface A Bienvenido a a PC Reservation Utilice las opciones junto al contador para finalizar la sesi n cambiar de idioma y ocultar la pantalla Otras Terminar opciones la sesi n 3 14 PM Note All interface items displayed in the examples above are configurable All interface items may appear differently for your location based on configuration 66 Copyright O 2012 2014 EnvisionWare Inc All Rights Reserved EnvisionWare EnvisionWare PC Reservation 4 3 Viewing the Welcome Message Screen PC Reservation is enhanced to display a Welcome message which provides instructions to users about the Control Menu operation Complete the following steps to view the Welcome Message 1 Goto a PC Reservation Client computer The system displays the PC Reservation Client idle screen The login screen may also possibly be on display if a very recent user patron has completed their use of the computer Note This display is configurable Based on the configuration of ZA the institution this display may appear differently EnvisionWaretierary Set the path to your library logo on the Client Settings tab of the Management Console or enter default Library News INSTRUCTIONS 7 Have a Library Card Customize y You can use it here now if These Messages the screen says 5 AVAILABLE Library Now you can have 3 as customized messages Edit D
24. AID UC G LIDI GI y Set the path to your library logo on the Client Settings tab of the Management Console or enter default INSTRUCTIONS Library News Customize These Messages Now you can have customized messages Edit the rss files in the fnews_feed directory in your Management Service installation directory Y PCReservation DEMOSELFSERV In Use By Another Patron Press a key or click the mouse to START PC Reservation Client Module Have a Library Card You can use it here now if the screen says AVAILABLE Library Patrons are permitted up to MAX USAGE INFORMATION per day If you want to reserve time please go to the Reservation Station near the Reference Desk Don t have a Library Card If you do not have a library card please see someone at the Reference Desk for a Guest Pass Guests are permitted one use per day Note In Version 3 x the default message was LOCKED Text is improved to accurately reflect the status 80 Copyright 2012 2014 EnvisionWare Inc All Rights Reserved Fr NS EnvisionWare EnvisionWare PC Reservation 4 3 6 Follow the instructions provided via the screen to resume your session Click the screen or move the mouse The system displays the resume session interface Library News INSTRUCTIONS EnvicionWar re Library Set the path to your library logo on the Client Settings tab of the Managem
25. ART ard plea AG Pl at the 2 Re afar ne e De eure Guest Pass Guests are permitted one use per day B k PCReservation PC Reservation Client Module System Time 11 18 AM 2 Press any key click or move the mouse to invoke the Login screen 54 Copyright 2012 2014 EnvisionWare Inc All Rights Reserved EnvisionWare EnvisionWare PC Reservation 4 3 The system displays the Login window Note The Login screen is configurable Based on the configuration of the institution this display may appear differently and may not include all options and features such as a request of ID and PIN Library News INSTRUCTIONS a Have a Library Card Customize r You can use it here now if These Messages the screen says Now you can have AVAILABLE Library customized messages Edit DEMOSELFSERV Patrons are permitted up to tha FERGENE MAX USAGE INFORMATION fnews_feed directory in E your Management Service If you want to reserve time installation directory 12345 On Hold please go to the eoccsos Reservation Station near the Reference Desk per day Vix Don t have a Library Card If you do not have a library Welcome Please follow the instructions below to card please see someone use the computer If you do not have a library card at the Reference Desk for a and PIN you may qualify for a guest pass Please Guest Pass see staff for assistance Guests are permitted one use
26. C Reservation V4 Client Module is completely re designed and enhanced with many new features while maintaining a level of familiarity for users of the existing Version 3 x Clients Every effort has been made to make the design function in a similar manner to that of existing installations except where improvements to the design would offer a more intuitive experience Most of the information displayed on the Main Screen can be configured by the library staff The following is an example of the V4 Client Main Screen Please note that some items are available via configuration Institution s j First Floor Internet Lounge pami This section E displaysthe f library slogo i E which can be customized Library News INSTRUCTIONS Have a Library Card Instit ution s News Customize You can use here now These Messages the screon says Now yo AVAILABLE Library y Ou Can have This section displays customizable library information Patrons are permitted only stormzed messages Edit if the rs news feed directory in s Mes in the ist Floor Internet PC 5 installation directory Available PC Reservation Logo This section displaysthe PC Reservation logo Staff can clickthe logo to close the Client A PC Reservation System Time 3 28 PM PC Reservation Client Module Client Stat
27. Client Settings tab of the Management Console or Available I have a library account and wish to use this computer I am a guest and wish to use this Log In as Guest computer A _ Cancel __ PC Reservation Client Module 3 Click Log In as Patron Mm Internet INSTRUCTIONS Have a Library Card You can use it here now if the screen says AVAILABLE Library Patrons are permitted up to MAX USAGE INFORMATION per day If you want to reserve time please go to the Reservation Station near the Reference Desk Don t have a Library Card If you do not have a library card please see someone at the Reference Desk for a Guest Pass Guests are permitted one use per day System Time 2 13 PM The system displays the screen which requests the user to enter his or her credentials Additionally you will find that the prefix has populated the text box Note The request for credentials screen is configurable Based on the configuration of the institution this display may appear differently and may not include an option to enter both the User ID and PIN Library News Customize These Messages Now you can have customized messages Edit the rss files in the Mmews_feedf directory in your Management Service installation directory alg PCReservation DEMOSELFSERV Available Please enter the information requested below and press the Log In button For deta
28. Customize These Messages Now you can have customized messages Edit the rss files in the fnews_feed directory in the screen says AVAILABLE Library Patrons are permitted up to DEMOSELFSERV MAX USAGE INFORMATION per day your Management Service serene If you want to reserve time installation directory y Resu me please go to the Reservation Station near Session the Reference Desk Don t have a Library Card If you do not have a library Enter the temporary password you assigned when card please see someone you hid the screen If you forgot your password at the Reference Desk for a please see staff for assistance Guest Pass Guests are permitted one Password use per day E _Cancel___ Resume Session 4 Y Y PCReservation PC Reservation Client Module ka 6 Enter the password used to hide the screen 7 Click the Resume Session button The system displays the Resume Session screen showing the remaining session minutes There are approximately 29 minutes remaining in your session other Options Copyright 2012 2014 EnvisionWare Inc All Rights Reserved 7 i j i J 1 i xy a l l z EnvisionWare PC Reservation 4 3 EnvisionWare 8 Click OK to close the message The system displays the Resume Session screen a EnvisionWare library Set the path to your library logo on the Client Settings tab of th
29. Date Displays either Today only or a range of dates if Future reservations are configured Time Displays the time in hours and minutes in two separate lists Includes two radio buttons to enable selection of AM time frame or PM 5 Click Submit to save your changes to the system for further processing Copyright 2012 2014 EnvisionWare Inc All Rights Reserved 21 22 FQ as Ta EnvisionWare PC Reservation 4 3 EnvisionWare The system displays an on screen summary of the reservation made and requires the user to either accept or cancel the reservation Go de ittp 127 0 0 1 pcresweb pcres reset PC Reservation Web Module EnvisionWare Library PC Reteruation YD Make a D Manage Existing O Library Reservation Reservations Home Page The following Reservation has been made Atlanta Branch Main Branch Library Card Number 1112 PC DEMOSELFSERV Date 7 17 2012 Time 5 30 PM Length 10 minutes Cancel this Reservation Web Module for PC Reservation Version 1 0 20 0 Copyright 2002 2009 EnvisionWare Inc All rights reserved Done e Internet 6 Ensure that you record your reservation details 7 Choose to Accept the reservation from the following options Click Accept OR Click Cancel this Reservation The system prompts to verify if you really want to cancel the reservation Copyright 2012 2014 EnvisionWare Inc A
30. Do not share you user number with others to gain computer use access 3 Do not install items to the computer 4 Do not reboot the computer 5 Do not download documents to the computer 6 Do not eat or drink while at the computer 7 Repect your user and do not disturb the person sitting next to your station Thank you We appreciate your cooperation Happy surfing Y PCReservation PC Reservation Client Module 7 Click the language button The system displays all language options Use Policy Guidelines Per this Computer Use Policy you are obligated to adhere to the guidlines outlined below Violations to this policy will result in a block being placed on your patron record 1 Do not visit questionable sites 2 Do not share you user number with others to gain computer use access 3 Do not install items to the computer 4 Do not reboot the computer 5 Do not download documents to the computer 6 Do not eat or drink while at the computer 7 Repect your user and do not disturb the person sitting next to your station Thank you We appreciate your cooperation Happy surfing Y PCReservation PC Reservation Client Module Wi 8 Click the language link of choice Decline the use policy and lose your turn on this computer H USEnglish Y System Time 4 09 PM close Select Your Preferred Language A US English R um Ps cum Le Fran ais System Time 4 11 PM Copyright 2012 2014 E
31. EMOSELFSERV Patrons are permitted up to the rss files in the MAX USAGE INFORMATION fnews_feed directory in per day your Management Service i If tto res time installation directory MS Available you want to reserve time 3 please go to the Reservation Station near the Reference Desk Don t have a Library Card If you do not have a library card please see someone atthe Reference Desk for a Guest Pass Press a key or click the mouse to START Guests are permitted one use per day la PCReservation PC Reservation Client Module System Time 1 34 P 2 Press any key click or move the mouse to invoke the Login screen Copyright 2012 2014 EnvisionWare Inc All Rights Reserved 67 EnvisionWare PC Reservation 4 3 AN Es EnvisionWare The system displays the Login window 2 Note The Login screen is configurable Based on the configuration of the institution this display may appear differently and may not include an option for Guest Users Eny a ibrary Set the path to your library logo on the Client Settings tab of the Management y or enter default Y Library News Customize These Messages Now you can have r customized messages Edit Avai lable the rss files in the fnews_feed directory in your Management Service installation directory I have a library account and wish to Log In as Patron use this computer I am a gue
32. EnvisionWare PC Reservation User Manual Version 4 3 Released January 15 2014 oV y EnvisionWare Self Service and Library Efficiency Solutions O 2012 2014 EnvisionWare Inc All rights reserved ax YAA DD EnvisionWare PC Reservation 4 3 EnvisionWare EnvisionWare PC Reservation Copyright 2012 2014 EnvisionWare Inc All rights reserved PC Reservation and EnvisionWare registered trademarks of EnvisionWare Inc Microsoft and Windows are registered trademarks of Microsoft Corporation Vista is a trademark of Microsoft Corporation Mac Mac OS Tiger Panther Leopard Snow Leopard and Lion are trademarks of Apple Inc registered in the U S and other countries Clean State is a registered trademark of Fortres Grand Corporation Deep Freeze is a trademark of Faronics SteadyState is a trademark of Microsoft No part of this publication may be reproduced stored in a retrieval system or transmitted in any form by any means electronic mechanical photocopy recording or otherwise without the prior permission of the publisher except as permitted by U S A copyright law Second Publication January 2014 Published in the United States of America Information in this document is subject to change without notice and does not represent a commitment on the part of EnvisionWare The software described in this document is furnished under the EnvisionWare End User License Agreement EULA The software may be us
33. RY Date 771972012 Time 9 20 PM Length 10 minutes Session Charge 0 10 First Floor Computer Lab PLC Reservation Reservation Station Copyright 1 990 207 0 Envisionvvare Inc 11 Click the Accept Reservation button to complete the reservation process The system returns to the Self Service Reservation Station Idle Screen PC Reseruation z ib PC Access and Session Control This computer is a Reservation Station Click Here to Begin Copyright 2012 2014 EnvisionWare Inc All Rights Reserved 37 7 EnvisionWare PC Reservation 4 3 EnvisionWare Signing Into an Available Short Session Now PC Reservation has the capability of ensuring that users patrons have every opportunity to access computers When the system is configured to allow Short Sessions users patrons may use the computer for a time that is less than a full session based on availability Complete the following steps to use a Short Session now See the following scenario User A is logged into a session on the PC Reservation Client User A signs out of the session early There is now availability on the computer before the next pending reservation User B approaches the computer realizing that there is now availability on the computer User B should follow the instructions beginning in item 2 below 1 Press any key click or move the mouse to invoke the Login screen EnvisionWare Library Ci
34. Y EnvisionWare Librarys_ Gh Set the path to your library logo on the Client Settings tab of the Management Console or enter default Library News INSTRUCTIONS Customize Have a Library Card You can use it here now if These Messages the screen says Now you can have AVAILABLE Library customized messages Edit DEMOSELFSERV Patrons are permitted up to the rss files in the MAX USAGE INFORMATION news_feed directory in per day your Management Service If you want to reserve time installation directory Resu me bleste po tods Reservation Station near the Reference Desk Session Don t have a Library Card f If you do not have a library Enter the temporary password you assigned when card please see someone you hid the screen If you forgot your password at the Reference Desk for a please see staff for assistance Guest Pass Guests are permitted one Password use per day Cancel Resume Session D PCReservation PC Reservation Client Module 10 Enter the password used to hide the screen The system returns to the PC Reservation session desktop 82 Copyright 2012 2014 EnvisionWare Inc All Rights Reserved STA EnvisionWare EnvisionWare PC Reservation 4 3 Ending a Session using Control Menu Buttons Similar to PC Reservation Version 3 x users can end their session at any time The Control Menu Buttons are the default display for version 4 2 and higher Du
35. a user that is presently signed into a session and wants to end his or her session 1 Locate the Control Bar seated to the right and above the Windows Taskbar 10 35 PM 2 Click the arrow from the Combobox The system displays the menu options Menu End Session Hide My Screen i Menu 3 Select End Session from the Control Menu The system displays the End Your Session screen ie End Your Session T If you close your session you will not be able to log on again with this reservation Are you sure you want to close your session early Pocensacasacasacnngens IS r A Fp ens crono rarensarasarao eras aeriois N i o n ie 84 Copyright 2012 2014 EnvisionWare Inc All Rights Reserved Fr N EnvisionWare EnvisionWare PC Reservation 4 3 4 Click End Now to end the session or click No to resume the session The system ends the session reverts to the PC Reservation intro screen and then the PC Reservation Client Main screen Copyright 2012 2014 EnvisionWare Inc All Rights Reserved 85 etn ly BD EnvisionWare PC Reservation 4 3 EnvisionWare Chapter 4 Performing Staff Functions This chapter includes most functions performed by Staff from the Management Console Staff Managed Reservation Station PC Reservation Client and Reporting Module Identifying Client Login Statuses The PC Reservation Client status changes according to various states of the PC Reser
36. anagement Service must be restarted for the configuration to take effect on the Client program Copyright 2012 2014 EnvisionWare Inc All Rights Reserved 13 EnvisionWare EnvisionWare PC Reservation 4 3 Chapter 3 Performing User Functions This chapter contains sections which walk you through the user experience with the reservation system Tracking Computer Use via Minutes The V4 Client displays the following detailed minute information when users login to a session when the system is configured to track minutes 5 x LPN Confirm Your LAS Use Client Reservation Information Please write down the following information You may need it if your session is interrupted Library Card Number 1111 Pil crans Usage Details for Today Library policy permits 10 minute s per day Earlier today you used 1 minute s You have reservations 0 minute s booked today for This session will last 9 minute s After this session you will O minute s ave remaining In the event a patron does not use all of the minutes available in the session for minute tracking the minutes will remain to the account of the patron to use at a later time 14 Copyright 2012 2014 EnvisionWare Inc All Rights Reserved Ful EnvisionWare EnvisionWare PC Reservation 4 3 Tracking Computer Use via Sessions The V4 Client displays the following detailed session information when users login to a session when the
37. ant to reserve time installation directory please go to the Reservation Station near the Reference Desk Client Reservation Information Don t have a Library Card Please write down the following information You may need it if your session is interrupted If you do not have a library card please see someone at the Reference Desk for a Guest Pass Library Card Number ak eK Guests are permitted one Usage Details for Today Library policy permits 19 session s per da a PCReservation PC Reservation Client Module System Time 10 41 P 6 Click Confirm The system directs the user to an active PC Reservation session The Welcome screen is displayed The user can click OK to clear this message from the Control Menu 26 Copyright 2012 2014 EnvisionWare Inc All Rights Reserved Fr NS EnvisionWare EnvisionWare PC Reservation 4 3 Trading a Future Reservation for a Reservation Now at the Client PC Reservation has the capability of ensuring that users patrons have every opportunity to use computers When the system is configured to do so users patrons have the opportunity to use the computer now rather than wait until their scheduled reservation if the computer is available Normally this scenario happens when there is time available on a computer after a user patron either closed his or her session early or can
38. ations System Policy permits one 1 reservation at a time You have an existing reservation You may keep your existing reservation s cancel this request or select one or more reservations from below to trade Reservations For 11111 Session Start Length Computer Mame Area Today 11 30 PM 10 DEMOSELFSERA Internet Keep Existing Reservation s Cancel Selected Reservation s 9 Click Cancel Selected Reservation s to follow through with the cancellation in order to trade for the Next Available PC The system prompts to ensure the user wants to cancel the reservation in order to trade for the Next Available PC F k System Policy permits one 1 reservation at a time You have an existing reservation You may keep vour existing reservation ancel this request or select one or m Confirm Keep Existing Reservation s Cancel Selected Reservation s 10 Click to Yes to confirm your request 36 Copyright 2012 2014 EnvisionWare Inc All Rights Reserved NC E a EnvisionWare EnvisionWare PC Reservation 4 3 The system displays performs validation on the user and locates the computer that suites the reservation request details for a Next Available PC Then it displays the on screen reservation summary and final confirmation Reservation Information The following reservation has been made Accept Reservation Library Card Humber 0 Cancel Reservation FIH PC DEMOSELFSE
39. cccccnncccocnccccnnnnnnnnnsonnnnnnnnnnnnnnnnnnnnnnnnnnnnnasanass 14 Tracking Computer Use via Minutes oocccccocncocccccccnnnnrcnrc narrar 14 Tracking Computer Use via SessSiONS ccccccccnccncncncnnnnnnnnn nr 15 Making a Reservation via a Self Service Reservation Station for Next Available PC 16 Making a Reservation via the Web Module for Next Available PC ccccccccnccccccccnnnnnnrcncnno 20 Making a Reservation via a Client Using Client Reservati0NS ooccccccccccccnnnnnccnnnnnnnn nn 24 Trading a Future Reservation for a Reservation Now at the Client occccccccccccccnnnnnnnnncnn nono 27 Trading a Reservation at the Self Service Reservation Stati0N ccocccccccccnnncnoncncnnnnnnnnnc no 32 Signing Into an Available Short Session NOW cccccec cece eee cnn 38 Signing Into a Session Reserved from a Reservation Station cccccceeseeeeeeeeeeeeeeeeeeeeeeeeeeees 41 Signing Into a Session for an Early Login at the PC Reservation Client cccceceeeeeeeeeeeeeees 44 Signing Into a Session when Using a Specified User Prefix S cccccceseeeeeeeeeeeeeeeeeseneeeeeeees 44 Accepting a Computer Use PoliCY ococcocccccccnncnccccccn na narcn rn rr rr rra rr rr rr 47 Declining a Computer Use POLICY ess 50 Bypassing the Computer Use Policy when Resuming On Hold SESSION 0cooccccccccnnncnnncncnna nano 54 Selecting and Changing the Session LANQUAGE ccc cece cece e eee nr 56 Change the Language via
40. celled the reservation When users patrons choose to trade their existing future reservation for a turn on the computer now the following applies Their original reservation is automatically cancelled The current reservation s total session time may be less than the amount of time which was scheduled for the future reservation when Short sessions are configured We assume the following is completed User ID 1114 has made a future reservation from a reservation station for 3 30 pm The computer is booked for all time slots prior to the reservation for user 1114 The user which was logged into a session has ended his or her session and the computer now has some availability Copyright 2012 2014 EnvisionWare Inc All Rights Reserved 2 FnvisionWare EnvisionWare PC Reservation 4 3 Complete the following steps to trade a Future Reservation for a reservation now 1 User 1114 goes to the designated PC Reservation Client computer and realizes the computer now has availability o Enisi Ware library MIDI amp LIVI Gi a detault Library News Customize These Messages Now you can have customized messages Edit the rss files in the Mmews_feedf directory in DEMOSELFSERV INSTRUCTIONS Have a Library Card You can use it here now if the screen says AVAILABLE Library Patrons are permitted up to MAX USAGE INFORMATION per day If you want to reserve time
41. e and hide your screen Other Options 4 46 PM 6 Click OK to close the Welcome window and begin using the computer The system closes the window and displays the full desktop Copyright 2012 2014 EnvisionWare Inc All Rights Reserved 43 etn AAA EnvisionWare PC Reservation 4 3 EnvisionWare Signing Into a Session for an Early Login at the PC Reservation Client Early Login is a subtle feature When the Management Console is configured to allow users patrons to login to a reservation early the user Simply provides his or her credentials based on system configuration requirements and the PC Reservation Client allows access as long as there is availability to support the early logon Signing Into a Session when Using a Specified User Prefixes PC Reservation allows the system to be configured to insert and automatic prefix before all User IDs being validated by PC Reservation Complete the following steps to log into a session using a User ID used with a static prefix 1 Go to a PC Reservation Client computer The system displays the PC Reservation Client idle screen The login screen may also possibly be on display if a very recent user patron has completed their use of the computer Note This display is configurable Based on the configuration of ZA the institution this display may appear differently a Library News INSTRUCTIONS a Have a Library Card Customize P You can use it
42. e Management Console or enter default Co Library News INSTRUCTIONS Have a Library Card Customize You can use it here now if These Messages the screen says AVAILABLE Library Now you can have customized messages Edit DEMOSELFSERV Patrons are permitted up to the rss files in the MAX USAGE INFORMATION news_feed directory in per day your Management Service If you want to reserve time installation directory Resu me please go to the Reservation Station near a the Reference Desk Session Don t have a Library Card If do noth lib Enter the temporary password you assigned when ala dos ore you hid the screen If you forgot your password at the Reference Desk for a please see staff for assistance Guest Pass Guests are permitted one Password use per day Cancel I Resume Session ig PC Reservation PC Reservation Client Module 9 Enter the password used to hide the screen The system returns to the PC Reservation session desktop 78 Copyright 2012 2014 EnvisionWare Inc All Rights Reserved Fr Ly EnvisionWare EnvisionWare PC Reservation 4 3 Hiding a Session using the Control Menu Combobox Hiding a session in PC Reservation version 4 is similar to PC Reservation Version 3 x functionality which is referred to as locked sessions The name was changed to more accurately reflect the behavior based on feedback from the user community Th
43. e current Version 3 x design Information about this module may be found in the Version 3 x Technical Manual e Version 3 Windows Client 3 5 X While V4 includes a re architected Client the institution can maintain the existing Version 3 5 x client on some public computers as desired e Version 4 Client V4 The V4 Client provides a completely new PC Reservation Client As in the past the Client manages Windows computers and for the first time an implementation that supports Mac e EnvisionWare System Monitor ESM ESM monitors your system to ensure that all components are functioning normally and provides the auto update support for future releases of the V4 Client 8 Copyright 2012 2014 EnvisionWare Inc All Rights Reserved A EnvisionWare EnvisionWare PC Reservation 4 3 Defining EnvisionWare PC Reservation Client for Windows Reservations are made using more than one PC Reservation component The V4 Client allows users to access a computer via the Client application This functionality however is configurable This means that the system can be configured to not allow a Client Reservation The V4 Client works with the Client Service and Management Service to ensure configured functionality is passed to the user via the Client interface component ee Set the path to your library logo on the Client Settings tab of the Management Console or enter default EnvisionWare Libra sy
44. e to the right of the screen Library Card Number PIM Cancel Loan Ena 4 Enter the Library Card Number and PIN Copyright 2012 2014 EnvisionWare Inc All Rights Reserved 61 Fl Te EnvisionWare PC Reservation 4 3 EnvisionWare 9 Note This display is configurable Based on the configuration of the institution this display may appear differently and may not include all options 5 Click Log In The system displays the reservation confirmation screen 2 Confirm Your AS Use DC lent Reservation Information Please write down the following information You may need it if your session is interrupted Library Card Number PIN ES Usage Details for Today Library policy permits 19 session s per day Earlier today You used 5 session s You have reservations O session s booked taday for This session will last 60 minutels1 Session Charge 0 60 After this session you will 13 sessions ave remaining 6 Click Confirm 62 Copyright 2012 2014 EnvisionWare Inc All Rights Reserved as e EnvisionWare EnvisionWare PC Reservation 4 3 The system displays the Computer Use Policy Screen Use Policy Guidelines Per this Computer Use Policy you are obligated to adhere to the guidlines outlined below Violations to this policy will result in a block being placed on your patron record 1 Do not visit questionable sites 2
45. ed or copied only in accordance with the terms of the agreement Content is based upon information available at publication time EnvisionWare Inc 2855 Premiere Parkway Suite A Duluth Georgia 30097 5201 USA EnvisionWare Pty Ltd 10 George Street Stepney South Australia 5069 Australia 2 Copyright 2012 2014 EnvisionWare Inc All Rights Reserved Fr Ly EnvisionWare EnvisionWare PC Reservation 4 3 Foreword Thank you for purchasing PC Reservation the modular solution for staff managed and self service computer Access and Session management PC Reservation scales to fit the needs and budget from the smallest facility to large enterprise networks with thousands of public computers Because of its Distributed Processing Architecture PC Reservation provides the same performance regardless of the size of the network Reservations are seamlessly managed by staff and the public using a Staff Reservation Station Self Service Reservation Station or Web Module Coupled with the included Central Management Solution PC Reservation can be centrally managed for a multi branch facility or consortia The software adapts to the needs of every library through an extensive set of point and click preferences EnvisionWare Mission Statement To provide our customers with quality products and exceptional service We strive to maintain our reputation for integrity responsiveness and fairness with customers suppliers competitors
46. ee someone at the Reference Desk for a Guest Pass Guests are permitted one use per day Library News INSTRUCTIONS PC Reservation Client Module 7 Click OK to confirm that you understand your later reservation will be cancelled and you will be provided access to the computer now 30 Copyright 2012 2014 EnvisionWare Inc All Rights Reserved Fr Ly EnvisionWare EnvisionWare PC Reservation 4 3 The system displays the Computer Use Policy gt Note This display is configurable Based on the configuration of ZA the institution this display may appear differently or it may not appear at all Use Policy Guidelines Per this Computer Use Policy you are obligated to adhere to the guidlines outlined below ee be papel st e your session Violations to this policy will result in a block being placed on your patron record 1 Do not visit questionable sites 2 Do not share you user number with others to gain computer use access l 3 Do not install items to the computer Decline the use policy and lose your turn on this computer 4 Do not reboot the computer 5 Do not download documents to the computer 6 Do not eat or drink while at the computer 7 Repect your user and do not disturb the person sitting next to your station s Thank you We appreciate your cooperation Happy surfing Y PCReservation PC Reservation Client Module Sr 8 Click Accept to access the computer The s
47. ent Con J enter default Y y Have a Library Card Customize g You can use it here now if These Messages the screen says AVAILABLE Library Now you can have q DEMOSELFSERV Patrons are permitted up to customized messages Edit MAX USAGE INFORMATION the rss files in the per day mews_feed directory in your Management Service orem If you want to reserve time installation directory y Resu me please go to the Reservation Station near i the Reference Desk Session Don t have a Library Card If you do not have a library Enter the temporary password you assigned when card please see someone you hid the screen If you forgot your password at the Reference Desk for a please see staff for assistance sisi Guests are permitted one Password use per day e a Cancel __ Resume Session y PC Reservation Client Module A PCReservation 3 a iv 7 Enter the password used to hide the screen 8 Click the Resume Session button The system displays the Resume Session screen showing the remaining session minutes There are approximately 20 minutes remaining in your session 9 Click OK to close the message Copyright 2012 2014 EnvisionWare Inc All Rights Reserved 81 NV lonWare EnvisionWare PC Reservation 4 3 Envis The system displays the Resume Session screen 4 EY i
48. ervation 4 3 Envi NYP onWare The system changes its status and provides two options for the staff member the rss files in the news_feed directory in your Management Service installation directory If you want t please got Reservation the Reference De Staff Mode Static Don t have a Libr h If you do not have a You may start a Super User Session one that os runs without time limits and is agnostic to current at the Reference De reservations or close the Client when in Staff Guest Pas Guests are permitte use per day 4 Choose the Log in as Super User option The system opens a PC Reservation Client session allowing access to the desktop The system displays an information display to announce the user is logged in as a Super User Additionally the Status Bar reflects that the Client is operating in Super User Mode in place of where the timer sits O You are logged into this session as a Super User Other End Options Session ty Start 2 41 PM 5 Click OK to close the message box The system closes the message box Copyright 2012 2014 EnvisionWare Inc All Rights Reserved EnvisionWare Performing a Stand Alone Login EnvisionWare PC Reservation 4 3 Stand Alone mode is a beneficial option It provides the ability for Staff to maintain access to computers regardless of a disconnect of communications between the PC Reser
49. es displayed before entering a session 1 Go toa PC Reservation V4 Client and view the login screen 2 Press any key click or move the mouse to display the Status Window The system displays the status window Available I have a library g l account and wish to dicos estrena Use this computer Lanin Ss Patrini I am a quest and wish to use this computer 3 Click Log In as Patron The system displays the Login Window DEMOSELFSERV Available Please enter the information requested below and press the Log In button For detailed instructions please review the INSTRUCTIONS pane to the right of the screen Library Card Number PIM Copyright 2012 2014 EnvisionWare Inc All Rights Reserved 47 Fw EnvisionWare PC Reservation 4 3 EnvisionWare 4 Enter the Library Card Number and PIN gt Note This display is configurable Based on the configuration of the institution this display may appear differently and may not include all options 5 Click Log In The system displays the reservation confirmation screen 25 Confirm Your A Use mClient Reservation Information Please write down the following information You may need it if your session is interrupted Library Card Number PIN Usage Details for Today Library policy permits 13 session s1 per day Earlier today You used 5 sessiont s You have reservations O s
50. ession s1 booked today for This session will last 0 minutels Session Charge 0 60 After this session you will 13 sessions ave remaining Cancel Confirm 6 Click Confirm 48 Copyright 2012 2014 EnvisionWare Inc All Rights Reserved STA EnvisionWare EnvisionWare PC Reservation 4 3 The system displays the Computer Use Policy Screen Use Policy Guidelines Per this Computer Use Policy you are obligated to adhere to the guidlines outlined below Violations to this policy will result in a block being placed on your patron record 1 Do not visit questionable sites 2 Do not share you user number with others to gain computer use access 3 Do not install items to the computer D ecline the sap policy s d lose 4 Tis not reboot the denpi your turn on this computer 5 Do not download documents to the computer 6 Do not eat or drink while at the computer 7 Repect your user and do not disturb the person sitting next to your station OE Thank you We appreciate your cooperation Happy surfing E PCReservation PC Reservation Client Module System Time 4 09 PM 7 Click the Accept button When this button is selected it represents that the user patron agrees with the guidelines displayed in the policy The system starts a session and displays the PC Reservation Control Menu in a user session O Bienvenido a a PC Reservation Utilice las opciones junto al contador pa
51. ew the INSTRUCTIONS pane to the right of the screen Library Card Number PIN INSTRUCTIONS Have a Library Card You can use it here now if the screen says AVAILABLE Library Patrons are permitted up to MAX USAGE INFORMATION per day If you want to reserve time please go to the Reservation Station near the Reference Desk Don t have a Library Card If you do not have a library card please see someone atthe Reference Desk for a Guest Pass Guests are permitted one use per day BR PCReservation PC Reservation Client Module 4 Enter your credentials Library Card Number amp PIN as requested 5 Click the Log In button to access the computer now Copyright O 2012 2014 EnvisionWare Inc All Rights Reserved 39 EnvisionWare PC Reservation 4 3 NAVY EnvisionWare The system displays the confirmation screen Note If the system is not configured to use Validation the Session A Charge label is not visible 6 Library News Customize These Messages Now you can have customized messages Edit INSTRUCTIONS Have a Library Card You can use it here now if the screen says AVAILABLE Library Patrons are permitted up to MAX USAGE INFORMATION iii Confirm Your el Use Client Reservation Information the rss files in the fnews_feed directory in your Management Service installation directory per day If you want
52. ews e New Functionality only available in V4 e The purpose of this new area is to display news items and upcoming events within the facility Client User Instructions e In Version 3 x a limited text guide for login information displayed in the center e In V4 there is considerably more space to display detailed instructions to users and guests using PC Reservation PC Reservation Logo e In Version 3 x the logo is considerably larger e In V4 the logo size is significantly reduced e The use of the PC Reservation logo remains consistent with behavior in the 3x Client for accessing staff functions 12 Copyright 2012 2014 EnvisionWare Inc All Rights Reserved Fr NS EnvisionWare EnvisionWare PC Reservation 4 3 Client Status and User Information Displays the computer name or description based on the configuration in the Management Console Displays the Computer status Available Unavailable Offline etc Users can log in with their credentials to start a session if the system is configured to allow reservations from the Client System Time In Version 3 x the Client displayed the time on the Client computer and a 3 party program was required to synchronize the time on the Client computers with the time on the Management Console host computer In V4 System Time reflects the time set on the Management Service host computer This value is configured via the Management Console Once configured the M
53. i EnvisionWare EnvisionWare PC Reservation 4 3 Complete the following steps to trade a Future Reservation for the Next Available PC 1 Go to a Self Service Reservation Station The system displays the idle screen on the reservation station PC Reservation PC Access and Session Control This computer is a Reservation Station Click Here to Begin 2 Press any key click or move the mouse to invoke the Login screen The system displays the login screen Note The screen is configurable Based on the configuration of 2 the institution this display may appear differently Welc ome to PC Reservation Welcome to the library This PC Reservation Reservation station will Next Available PC assist you in requesting the use ofa computer Future Reservation Computer Use Policy Cancel Envisionware PC Access and Session Control Zi Copyright 990 207 0 Envision are Inc 3 Click the Next Available PC button Copyright 2012 2014 EnvisionWare Inc All Rights Reserved 33 NA DD EnvisionWare PC Reservation 4 3 EnvisionWare The system displays the User ID request screen Library Card Number i lt a PC Reservation Reservation Station Copyright 996 2010 Envision yvare Inc 4 Enter your credentials as requested 5 Click the Next button to access the computer continue The system displays the PIN request screen Note The screen is c
54. ibrary Card You can use it here now if the screen says AVAILABLE Library Patrons are permitted up to MAX USAGE INFORMATION per day If you want to reserve time please go to the Reservation Station near the Reference Desk Don t have a Library Card If you do not have a library card please see someone at the Reference Desk for a PIN Guest Pass Library Card Number PCRES2222 Guests are permitted one Usage Details for Today use per day Library policy permits 19 session s per day Earlier today you used 1 session s h ti 0 session s booked today for This session will last 10 minute s Session Charge 0 10 After this session you will 17 session s ave remaining Cancel i PC Reservation Client Module ay PCReservation System Time 2 01 PM 5 Click Confirm The system directs the user to an active PC Reservation session The Welcome screen is displayed The user can click OK to clear this message from the Control Menu 46 Copyright 2012 2014 EnvisionWare Inc All Rights Reserved Ful EnvisionWare EnvisionWare PC Reservation 4 3 Accepting a Computer Use Policy When the system is configured to require acceptance of a Use Policy in order to access the computer the user patron are required to Accept the guidelines specified in the policy agreement displayed Complete the following to Accept the Computer Use Policy guidelin
55. iled instructions please review the INSTRUCTIONS pane to the right of the screen Library Card Number pcRES PIN Cancel Log In Espa ol PC Reservation Client Module INSTRUCTIONS Have a Library Card You can use it here now if the screen says AVAILABLE Library Patrons are permitted up to MAX USAGE INFORMATION per day If you want to reserve time please go to the Reservation Station near the Reference Desk Don t have a Library Card If you do not have a library card please see someone at the Reference Desk for a Guest Pass Guests are permitted one use per day v System Time 1 58 PM Copyright 2012 2014 EnvisionWare Inc All Rights Reserved 45 XV A z e EnvisionWare PC Reservation 4 3 EnvisionWare 10 Enter your credentials Library Card Number amp PIN as requested 4 Click the Log In button to access computer use The system displays the confirmation screen Note If the system is not configured to use Validation the Session 2 Charge label is not visible Library News Customize These Messages Now you can have customized messages Edit the rss files in the Mmews_feed directory in your Management Service installation directory pS Confirm Your Oly Use Client Reservation Information Please write down the following information You may need it if your session is interrupted INSTRUCTIONS Have a L
56. inting a receipt The system returns to the idle screen Copyright 2012 2014 EnvisionWare Inc All Rights Reserved 19 Fr LY 8 pe EnvisionWare PC Reservation 4 3 EnvisionWare Making a Reservation via the Web Module for Next Available PC 20 Users Patrons may make reservations for computer use via the PC Reservation Web Module This can be done from their home via a smart phone or any location remote from the facility as long as the user has internet access to the facility s hosted web page Complete the following to make a reservation from a PC Reservation Web Module for the next available computer 1 Access the PC Reservation Web Module from any computer or device that has internet access The system displays the PC Reservation Web Module PC Reservation Web Module Windows Internet Explorer E 127 0 0 1 liv R el F A gr gt pc Reservation Web Module ap gm y Page gt Safety Tools EnvisionWare Library PC Reseration Make a Manage Existing Reservation Reservations Make a PC Reservation Select the Atlanta Branch where you would like to use a PC then press Reserve a PC Welcome and thank you for using EnvisionWare s PC Reservation online reservation system Please select a Atlanta Branch Main Branch y Web Module for PC Reservation Version 1 0 20 0 Copyright 2002 2009 EnvisionWare Inc All rights reserved e Internet 2
57. is functionality is only available when the Allow Users to Lock Session setting is enabled via Management Console Preferences Complete the following steps to Hide a Session when using the non default configurable Control Menu Combobox 1 Locate the Control Bar seated to the right and above the Windows Taskbar default location 10 35 PM 2 Click the arrow from the Combobox The system displays the menu options Menu End Session Hide My Screen Te m 2 11 46 PM 3 Select Hide My Screen from the Control Menu Copyright 2012 2014 EnvisionWare Inc All Rights Reserved 79 EnvisionWare PC Reservation 4 3 4 EnvisionWare The system displays the user interface that allows the user to create a password for hiding the screen LY Hide This Screen This will hide your screen temporarily while you step away Your time will continue to count down while you are away You have 19 minutes before your session ends Enter 4 temporary password that you will use to resume your session when you return Password Ar Cancel Hide My Screen Read the information provided and enter your unique and arbitrary password value Click the Hide My Screen button to execute your request The system reverts to the PC Reservation intro screen and then displays the PC Reservation Client Main screen depicting the Client s status Enmenntllnnn ihrarud
58. ke the Login screen Copyright 2012 2014 EnvisionWare Inc All Rights Reserved 41 XV A z e EnvisionWare PC Reservation 4 3 EnvisionWare The system displays the Login window Note The Login screen is configurable Based on the configuration of the institution this display may appear differently and may not include an option for Guest Users Ue Library News INSTRUCTIONS Have a Library Card Customize 4 i You can use it here now if These Messages the screen says AVAILABLE Library Patrons are permitted up to MAX USAGE INFORMATION per day Now you can have customized messages Edit the rss files in the fnews_feed directory in your Management Service A 7 If you want to reserve time installation directory please go to the Reservation Station near the Reference Desk Don t have a Library Card If you do not have a library Welcome Please follow the instructions below to card please see someone use the computer If you do not have a library card at the Reference Desk for a and PIN you may qualify for a guest pass Please AUREA see staff for assistance Guests are permitted one _ use per day Library Card Number 3 4 PIN Start Session i US English j PC Reservation Client Module System Time 4 03 PM 3 Enter the credentials Library Card Number amp PIN used when making the reservation 4 Click the
59. ll Rights Reserved XL ANA EnvisionWare EnvisionWare PC Reservation 4 3 The system displays a confirmation window that the reservation was successfully completed ese n We odute n nter xplorer Ge Pc Reservation Web Module EnvisionWare Library PC Reteruation D Make a O Manage Existing O Library Reservation Reservations Home Page The Reservation has been confirmed Return to the main page Web Module for PC Reservation Version 1 0 20 0 Copyright 2002 2009 EnvisionWare Inc All rights reserved Done ee Internet E Copyright O 2012 2014 EnvisionWare Inc All Rights Reserved 23 Fr ZN EnvisionWare PC Reservation 4 3 EnvisionWare Making a Reservation via a Client Using Client Reservations Complete the following to make a reservation at a Client computer 1 Goto a PC Reservation Client computer The system displays the PC Reservation Client idle screen The login screen may also possibly be on display if a very recent user patron has completed their use of the computer Note This display is configurable Based on the configuration of the institution this display may appear differently x Internet EnvisionWare Lt Set the path to your library logo on the Client Settings tab of the Management Console or enter default STRUCTIONS Library News Fe tale Have a Library Card Customize gt You can use it here now if These Messages the screen
60. mentation envisionware com Copyright 2012 2014 EnvisionWare Inc All Rights Reserved 95
61. nWare Inc All Rights Reserved 1 mi F EnvisionWare 8 Click Yes EnvisionWare PC Reservation 4 3 The system returns to the PC Reservation Status Idle screen dl Vi y EnvisionWare Library Set the path to your library logo on the Client Settings tab of the Management Console or enter default Mm Global Library News INSTRUCTIONS 2 Have a Library Card Customize You can use it here now if These Messages the screen says AVAILABLE Library Now you can have i customized messages Edit DEMOSELFSERV Patrons are permitted up to the rss files in the MAX USAGE INFORMATION Mmews_feedf directory in per day your Management Service A If you want to reserve time installation directory Avai able pladse ate the 3 Reservation Station near the Reference Desk Don t have a Library Card If you do not have a library Press a key or click the mouse to START card please see someone at the Reference Desk for a Guest Pass Guests are permitted one use per day Y PCReservation PC Reservation Client Module System Time 4 07 PM Copyright 2012 2014 EnvisionWare Inc All Rights Reserved 53 BA Ly EnvisionWare PC Reservation 4 3 EnvisionWare Bypassing the Computer Use Policy when Resuming On Hold Session Sessions that are interrupted attain an On Hold status This status occurs when a user s session is interrupted due to a power outage l
62. nt Service installation directory my PCReservation EnstonWare library Set the path to your library logo on the Client Settings tab of the Management Console or enter default DEMOSELFSERV proa In Use By 9 BY Another Patron Press a key or click the mouse to START PC Reservation Client Module Ee INSTRUCTIONS Have a Library Card You can use it here now if the screen says AVAILABLE Library Patrons are permitted up to MAX USAGE INFORMATION per day If you want to reserve time please go to the Reservation Station near the Reference Desk Don t have a Library Card If you do not have a library card please see someone at the Reference Desk for a Guest Pass Guests are permitted one use per day 76 Copyright 2012 2014 EnvisionWare Inc All Rights Reserved EnvisionWare EnvisionWare PC Reservation 4 3 Note In Version 3 x the default message was LOCKED Text is 22 improved to accurately reflect the status 5 Resume your session by following the instructions on the screen Click the screen or move the mouse The system displays the resume session interface A a FavicionWarel LA WAN GE Uy LADA di J a Set the path to your library logo on the Client Settings tab of the Management Console or enter default Library News INSTRUCTIONS Have a Library Card You can use it here now if
63. ntrol Menu Depending on configuration it could be located in one of the following positions Lower right corner Default Bottom Center Lower left corner Upper left corner Upper center Upper left corner The system displays the Control Menu Other Options Elapsed time is illustrated via the green color bar which decreases as time counts down Additionally the text displays the total time left over in your session 3 See the following stages of the Timer which convey visually the amount of time remaining mE M Time Remaining 2 56 The location of the green color bar is greatly decreased reflecting a contrast between the time used and the time left over which is 2 min and 56 seconds 72 Copyright 2012 2014 EnvisionWare Inc All Rights Reserved Fr Ly EnvisionWare EnvisionWare PC Reservation 4 3 Time Remaining 1 27 i When the timer reaches a low threshold less than 2 minutes the color bar changes colors and reflects a ye ow color bar Time Remaining 0 43 When the timer reaches a lower threshold less than 1 minute the color bar changes colors and reflects a red color bar This is designed to convey that the session end time is imminent T Time Remaining 0 10 When the timer reaches its lowest threshold less than 30 seconds the color bar no longer exists This is designed to convey that the session time is exhausted and the se
64. nvisionWare Inc All Rights Reserved 63 a j2 EnvisionWare PC Reservation 4 3 EnvisionWare The system changes the language to display the Computer Use Policy Screen in the chosen language From this point and into the session the PC Reservation user interface reflects the selected language translation Utilice Orientaciones Generales de Politica Aceptar Acepta la norma de uso y Por esta Politica de uso de la computadora que usted est obligado a cumplir con las guias se describen a continuaci n e aia comienza su sesion Violaci nes a esta politica se traducir en un bloque que est siendo colocado en su registro de usuario 1 No visitar sitios dudosos Declina la norma de uso y pierde 2 No se comparte el n mero de usuario con otras personas para tener acceso uso de la computadora A O ENEE su turno en esta computadora 3 No instalar elementos en el equipo 4 No reiniciar el equipo 5 No descargar los documentos en el ordenador 6 No coma ni beba mientras que en el equipo 7 Repect su nombre de usuario y no molestar a la persona sentada junto a su estaci n Gracias Le agradecemos su cooperaci n Buen viaje E PCReservation PC Reservation Client Module Hora del Sistema 4 41 PM 9 Continue until you are logged into a session The system displays the PC Reservation Control Menu in the selected language O Bienvenido a a PC Reservation Utilice las opciones junto al contador para finali
65. omputer 4 Do not reboot the computer 5 Do not download documents to the computer 6 Do not eat or drink while at the computer Ges 7 Repect your user and do not disturb the person sitting next to your station E Thank you We appreciate your cooperation Happy surfing Y PCReservation PC Reservation Client Module System Time 4 09 PM 7 Click the Decline button When this button is selected it represents that the user patron agrees with the guidelines displayed in the policy The system displays a message to ensure the user is aware that they will lose their turn should they decline the policy Use Policy Guidelines Per this Computer Use Policy you are obligated to adhere to the guidlines outlined below Violations to this policy will result in a block being placed on your patron record 1 Do not visit questionable sites 2 Do not share you user number with others to gain computer use access 3 Do not install items to the computer 4 Do not reboot the computer Policy 5 Do not download documents to the computer Deriner 6 Do not eat or drink while at the computer 7 Repect your user and do not disturb the person sitting next to your station Arcones decline Doing so will end Thank you We appreciate your cooperation Happy surfing this session and count against your available use for today y PCReservation PC Reservation Client Module System Time 8 15 PM 52 Copyright 2012 2014 Envisio
66. onfigurable Based on the configuration of the institution this display may not appear FIN m OEA dd SAS of of ot Add dad de AAA mn me a 6 Enter your PIN and click OK 34 Copyright 2012 2014 EnvisionWare Inc All Rights Reserved Fy EnvisionWare EnvisionWare PC Reservation 4 3 The system displays the PC Area screen Youth Center PC Reservation Reservation Station Copyright 996 2010 Envision yvare Inc 7 Select the area of choice and click the Submit button The system processes the request to search for availability The system then displays an offer to trade reservations because it has found that the user has a pending future reservation and concurrent reservations are not allowed Existing Reservations System Policy permits one 1 reservation at a time You have an existing reservation You may keep your existing reservation s cancel this request or select one or more reservations from below to trade Reservations For 1111 Date Session Start Length Computer Name Area Today 11 30 PM 10 DEMOSELF SER Internet Cancel Selected Reservation s 8 Click the Cancel checkbox to cancel the pending future reservation and trade with the Next Available PC Copyright 2012 2014 EnvisionWare Inc All Rights Reserved 35 er LY EnvisionWare PC Reservation 4 3 EnvisionWare The system enables the cancel button Existing Reserv
67. or a guest pass Please see staff for assistance Library Card Number PIN 0 Cancel y Start Session PC Reservation Client Module INSTRUCTIONS Have a Library Card You can use it here now if screen S MAX USAGE INFORMATION If you want to reserve time please go to the Reservation Station near the Reference Desk Don t have a Library Card If you do not have a library card please see someone at the Reference Desk for a Guest Pass Guests are permitted one use per day v System Time 2 26 PM Copyright 2012 2014 EnvisionWare Inc All Rights Reserved 93 NAV Sa EnvisionWare PC Reservation 4 3 EnvisionWare 3 Insert the Account Name and PIN Number provided by a staff member in the appropriate space The system enables the Start Session button 2 Click the Start Session button to submit the credentials and access the computer Options Session ea a nn The system allows access to the computer desktop The timer reflects the amount of time remaining in the Stand Alone session This time is the same time as the default session time for the system 94 Copyright 2012 2014 EnvisionWare Inc All Rights Reserved Ful EnvisionWare EnvisionWare PC Reservation 4 3 Customer Feedback If you have questions or feedback concerning this publication or need assistance please contact us at docu
68. oss of network connectivity etc Basically anything that causes the PC Reservation Client to close unexpectedly and improperly is recognized as an interrupted session and invokes the On Hold status When the system is configured to require acceptance of a Use Policy in order to access the computer the user patron does not have to accept the policy guidelines a second time when resuming a session that has an On Hold status The PC Reservation Client stores the user s initial acceptance of the policy in memory The Client then checks for this value when the session is resumed This Bypass behavior is not configurable It is available by default for any PC Reservation session resuming an On Hold session Complete the following to log back into your interrupted session when configured for a Use Policy 1 Note the PC Reservation Client holds an On Hold status because it was shutdown improperly thereby interrupting the session a Library News INSTRUCTIONS Have a Library Card Customize You can use de Ada now if ige mnai y PRSE Now you can ha AVAILA SLE ube ry 3 ro isa ermitted up to custo omi dle mes sages Edit DEMOSELFSERV MAX GE INFORMA TION ee artin par day ur Mi ana ervice t to time installa tio n naire oe ASES On Hold If y pleas T sn ime J ase got Reservation Station near the Reference Desk Don t have a Library Card e abs you do eli Albal ress a key or click the mouse to ST
69. pane to the right of the screen Library Card Number PIN J pe a Cancel y PC Reservation Client Module INSTRUCTIONS Have a Library Card You can use it here now if the screen says AVAILABLE Library Patrons are permitted up to MAX USAGE INFORMATION per day If you want to reserve time please go to the Reservation Station near the Reference Desk Don t have a Library Card If you do not have a library card please see someone at the Reference Desk for a Guest Pass Guests are permitted one use per day System Time 2 21 P Copyright 2012 2014 EnvisionWare Inc All Rights Reserved 25 EnvisionWare PC Reservation 4 3 EnvisionWare 4 Enter your credentials Library Card Number amp PIN as requested 5 Click the Log In button to access computer use The system displays the confirmation screen i Note If the system is not configured to use Validation the Session Charge label is not visible fave a Library Card ou can use it here now if Customize These Messages the screen says AVAILABLE Library Now you can have G12 asp paste tos eens east 12 H Patrons are permitted up to customized messages Edit fs Confirm Your MAX USAGE INFORMATION the rss files in the 9 3 f news_feed directory in x your Management Service 6 M ts Use If you w
70. please review the Guest Pass INSTRUCTIONS pane to the right of the screen Guests are permitted one use per day Library Card Number PIN 29 PCReservation PC Reservation Client Module 4 Enter your credentials Library Card Number amp PIN as requested 5 Click the Log In button to access the computer now Copyright 2012 2014 EnvisionWare Inc All Rights Reserved 29 ly TT nia P L hal EnvisionWare PC Reservation 4 3 EnvisionWare The system displays the Trade screen This screen is self explanatory Users should pay attention to the verbiage to ensure they make a desired and informed choice LINS IROS ILON Have a Library Card You can use it here now if the screen says AVAILABLE Library Patrons are permitted up to MAX USAGE INFORMATION per day Customize These Messages Now you can have customized messages Edit the rss files in the f news_feed directory in your Management Service installation directory Trade Immediate use of this computer will require you to cancel your reservation scheduled for 10 35 am See details below If you want to reserve time please go to the Reservation Station near the Reference Desk AS I want to use this computer NOW for up to 15 minutes i3 and cancel my 10 35 am reservation I don t want to use this pasina Tade computer now I will keep my 10 35 am re
71. ra finalizar la sesi n cambiar de idioma y ocultar la pantalla A Aceptar y Otras Terminar opciones la sesi n 3 14 PM Copyright 2012 2014 EnvisionWare Inc All Rights Reserved 49 ANA Te EnvisionWare PC Reservation 4 3 EnvisionWare Declining a Computer Use Policy When the system is configured to require acceptance of a Use Policy in order to access the computer the user patron are required to Accept the guidelines specified in the policy agreement displayed If the user patron chooses to decline agreement to this policy the system can be configured for one of the following End the Session No Internet Access Apply the Internet Filter Complete the following to Decline the Computer Use Policy guidelines 1 Go to a PC Reservation V4 Client and view the login screen 2 Press any key click or move the mouse to display the Status Window The system displays the status window Available I have a library account and wish to Use this computer Log In as Patron I am a quest and wish to Use this Log In as Guest computer 3 Click Log In as Patron 50 Copyright 2012 2014 EnvisionWare Inc All Rights Reserved Fl EnvisionWare EnvisionWare PC Reservation 4 3 The system displays the Login Window DEMOSELFSERV Available Please enter the information requested below and press the Log In button For detailed ins
72. ring a session users patrons may see between one and three messages appearing to remind them of their session end time When users end a session all programs that were opened during the session are closed Complete the following steps for a user that is presently signed into a session and wants to end his or her session 1 Click the End Session button via the Control Menu The system displays the option to verify and end session request 2 Cy End Your Session If you close your session you will not be able to log on again with this reservation Are you sure you want to close your session early o End Mow Y other Options 2 Click End Now to close the session immediately The system ends the session reverts to the PC Reservation intro screen and then the PC Reservation Client Main screen Copyright 2012 2014 EnvisionWare Inc All Rights Reserved 83 etn ly BD EnvisionWare PC Reservation 4 3 EnvisionWare Ending a Session using Control Menu Combobox The Control Menu Combobox was the default in versions 4 1 and earlier Beginning with version 4 2 this option is no longer the default option but can be easily configured for use While users patrons receive configurable notifications on their remaining time they have the option to end the session at any time When users end a session all programs that were opened during the session are closed Complete the following steps for
73. s versatility The V4 Client coexists with Version 3 x The blue areas represent Version 3 x components while the Purple areas represent V4 components Sr Migrating from PC Reservation Version 3 x to V4 will occur in phases Most of your components will remain the same Implementation for V4x consists of the following components 7 h e Management Console 3 5 x The 3x Management Console remains the primary logic component of the system in this release However some configuration options which are new to the V4 architecture are configured in the Management Service In the final phase of migration to V4 the Management Console will be replaced in its entirety by the new Management Service Copyright 2012 2014 EnvisionWare Inc All Rights Reserved 7 ax YAA DD EnvisionWare PC Reservation 4 3 EnvisionWare e Management Service V4 This new component is responsible for communicating with the V4 Client and for controlling the logic related to new Client functionality The Service delivers the new Management Service Console e Management Service Console V4 A web based administrative interface for the Management Service e Staff Managed Reservation Station 3 5 X This component is unchanged and is part of the current Version 3 x design Information about this module may be found in the Version 3 x Technical Manual e Self Service Reservation Station 3 5 X This component is unchanged and is part of th
74. says 5 AVAILABLE Library Now you can have DERT z customized messages Edit DEMOSELFSERV Patons ale Henne HDE ites E MAX USAGE INFORMATION the rss files in the AS f news_feed directory in BS Y your Management Service z If you want to reserve time installation directory fo ni Aval lable please go to the 3 Reservation Station near the Reference Desk Don t have a Library Card s If you do not have a library Press a key or click the mouse to START card please see someone at the Reference Desk for a Guest Pass Guests are permitted one use per day U PC Reservation Client Module System Time 1 34 PM 2 Press any key click or move the mouse to invoke the Login screen 24 Copyright 2012 2014 EnvisionWare Inc All Rights Reserved AN PA EnvisionWare EnvisionWare PC Reservation 4 3 O The system displays the Login window Note The Login screen is configurable Based on the configuration of the institution this display may appear differently and may not include an option for Guest Users Envicranlillann hnap i LIDIA G LINI Gy gt Library News Customize These Messages Now you can have customized messages Edit the rss files in the Mmews_feedf directory in your Management Service installation directory 29 PCReservation Set the path to your library logo on the Client Settings tab of the Management Console or enter
75. se el panel de instrucciones a la derecha de la pantalla Numero de Tarjeta N mero de Identificaci n Personal PIN Solicitar la Reservaci n US English 6 Continue until you are logged into a session The system displays the PC Reservation Control Menu in the selected language O Bienvenido a a PC Reservation Utilice las opciones junto al contador para finalizar la sesi n cambiar de idioma y ocultar la pantalla Otras Terminar opciones la sesi n 3 14 PM 60 Copyright O 2012 2014 EnvisionWare Inc All Rights Reserved Ful EnvisionWare EnvisionWare PC Reservation 4 3 Change the Language via the Computer Use Policy Acceptance Screen Complete the following steps to select your language translation from the Computer Use Policy Acceptance Screen 1 Go to a PC Reservation V4 Client and view the login screen 2 Press any key click or move the mouse to display the Status Window The system displays the status window E __ _ _ _ _ _ _ Available E I have a library g l account and wish to toga as Patrona use this computer Y I am a quest and wish to use this computer 3 Click Log In as Patron The system displays the Login Window DEMOSELFSERV ASEOS Available 6 Please enter the information requested below and press the Log In button For detailed instructions please review the INSTRUCTIONS pan
76. se review the INSTRUCTIONS pane to the right of the screen Library Card Number LL PIN a PCReservation PC Reservation Client Module 4 Enter your credentials Library Card Number amp PIN as requested 5 Click the Log In button to access computer use Copyright 2012 2014 EnvisionWare Inc All Rights Reserved INSTRUCTIONS Have a Library Card You can use it here now if the screen says AVAILABLE Library Patrons are permitted up to MAX USAGE INFORMATION per day If you want to reserve time please go to the Reservation Station near the Reference Desk Don t have a Library Card If you do not have a library card please see someone at the Reference Desk for a Guest Pass Guests are permitted one use per day System Time 2 21 PM 69 i NAY nein ann EnvisionWare PC Reservation 4 3 Envi onware The system displays the confirmation screen Note Ifthe system is not configured to use Validation the Session Charge label is not visible INSTRUCTIONS Have a Library Card You can use it here now if Customize These Messages Now you can have customized messages Edit the rss files in the fnews_feed directory in your Management Service installation directory the screen says AVAILABLE Library Patrons are permitted up to MAX USAGE INFORMATION per
77. servation for 20 minutes at DEMOSELFSERY Don t have a Library Card If you do not have a library card please see someone atthe Reference Desk for a Guest Pass Guests are permitted one use per day Usage Details for Today Library policy permits 19 session s per day Earlier today you used 2 session s You have reservations booked today for all You may trade your next reservation at 10 35 am to use this computer now Y PCReservation PC Reservation Client Module W 6 Click to Accept Trade option The system displays a screen to confirm that the user does want to go through with the Trade reservation EnmnsionWare Library l ig Set the path to your library logo on the Client Settings tab of the Management Console or i Have a Library Card Customize You can use it here now if These Messages the screen says Now you can have a customized messages Edit Accept Trade the rss files in the AVAILABLE Library Patrons are permitted up to f news_feed directory in your Management Service MAX USAGE INFORMATION per day installation directory Your 11 15 am reservation will be canceled You will be permitted to use this computer now for 15 minutes If you want to reserve time please go to the Reservation Station near the Reference Desk Don t have a Library Card If you do not have a library card please s
78. ssion is closing out Copyright 2012 2014 EnvisionWare Inc All Rights Reserved 73 74 Fv X Da 0 EnvisionWare PC Reservation 4 3 EnvisionWare of three warnings may display to remind the user of his or her remaining time As the warning is displayed the background is colored orange and blinks for immediate recognition Note Warnings are configurable When configured a maximum ta See the following example of a displayed warning A Session Time Warning One minute remains until your session ends Ensure that wour Information is saved and closed Otherwise you may lose your changes Other End Options 11 54 PM E Time Remaining 0 55 Session The system closes the PC Reservation Client program and reverts back to the PC Reservation Login screen Copyright 2012 2014 EnvisionWare Inc All Rights Reserved EnvisionWare EnvisionWare PC Reservation 4 3 Hiding a Session using the Control Menu Buttons Hiding a session in PC Reservation version 4 is similar to PC Reservation Version 3 x functionality which is referred to as locked sessions The name was changed to more accurately reflect the behavior based on feedback from the user community This functionality is only available when the Allow Users to Lock Session setting is enabled via Management Console Preferences Complete the following steps to Hide a Session when using the default Control Menu Buttons
79. st and wish to use this Log In as Guest computer A Cancel Y PCReservation PC Reservation Client Module 3 Click Log In as Patron E Internet INSTRUCTIONS Have a Library Card You can use it here now if the screen says AVAILABLE Library Patrons are permitted up to MAX USAGE INFORMATION per day If you want to reserve time please go to the Reservation Station near the Reference Desk Don t have a Library Card If you do not have a library card please see someone at the Reference Desk for a Guest Pass Guests are permitted one use per day System Time 2 13 P 68 Copyright 2012 2014 EnvisionWare Inc All Rights Reserved YF iy A EnvisionWare EnvisionWare PC Reservation 4 3 The system displays the screen which requests the user to enter his or her credentials D 5 Note The request for credentials screen is configurable Based on the configuration of the institution this display may appear differently and may not include an option to enter both the User ID and PIN Library News Customize These Messages Now you can have customized messages Edit the rss files in the Mmews_feedf directory in your Management Service installation directory DEMOSELFSERV ii Available Please enter the information requested below and press the Log In button For detailed instructions plea
80. stem Overview PC Reservation V4 is a new generation of computer management software from the world s leading publisher of library self service solutions The following provides a high level overview of this new generation Understanding PC Reservation V4 Components The following diagram illustrates PC Reservation V4 component connections and provides a brief description of the general functionality for each component within the system Management Service Mgmt Service Console Interface used to manage MS configurations Bridges Functionality between the MC amp the System Monitor Srvc amp Interface Manages licensing and license related messages Win Client Service Win Client Interface Hosts and manages the Client User Interface Engine that relays all cmds from the MS to the Client System Monitor Srvc Mac Client Daemon MELROSE aa Manages licensing and license related messages Hosts and manages the Client User Interface Engine that relays all cmds from the MS to the Client System Monitor Manages licensing and license related messages 6 Copyright 2012 2014 EnvisionWare Inc All Rights Reserved Fr Ly amp EnvisionWare EnvisionWare PC Reservation 4 3 Understanding the Process The following section illustrates the communications process PC Reservation V4 Connections Diagram The following diagram displays the V4
81. ter use access ae 3 Do not install items to the computer D poa lir the as policy iat 1d lose your turn on this computer 4 Do not reboot the computer 5 Do not download documents to the computer 6 Do not eat or drink while at the computer usen 7 Repect your user and do not disturb the person sitting next to your station Thank you We appreciate your cooperation Happy surfing Sp PCReservation PC Reservation Client Module A 70 Copyright 2012 2014 EnvisionWare Inc All Rights Reserved Fl EnvisionWare EnvisionWare PC Reservation 4 3 7 Click Accept to access the computer The system opens a session and displays the welcome window above the Control Menu Welcome to PC Reservation Use the options next to the timer to end your session change language and hide your screen Other Options ii El 4 46 PM 8 Click OK to close the Welcome window and begin using the computer The system closes the window and displays the full desktop Copyright 2012 2014 EnvisionWare Inc All Rights Reserved 71 etn ly BD EnvisionWare PC Reservation 4 3 EnvisionWare Monitoring Session Time During a Session Complete the following to monitor a user s session time remaining 1 Complete Making a Reservation via a Client Using Client Reservations or Signing Into Your Reservation in the previous sections to sign into a session 2 Locate your Co
82. the Status WiNdOW ccocccccccccnnncncncnc nan nnrn rra rr 56 Change the Language via the LOGIN WINGOW oocccccccccnnnncnccnnnnncnnn cnn 58 Change the Language via the Computer Use Policy Acceptance ScreenN occcccccccnnnnncnncnnnnans 61 Change the Language via the Control Menu in a SESSION cccccccccncccccnncnnnnnnnnn cnn 65 Viewing the Welcome Message Screen sssssssrsnssrnnsnrnnsnsnrnnsannnsannnsannnsannnsansnsansnsnnnnnnn 67 Monitoring Session Time During a SessSiOND oocccccccccccccnnnccnnnnnnnnnn nr nn nr 72 4 Copyright 2012 2014 EnvisionWare Inc All Rights Reserved Fr Ly EnvisionWare EnvisionWare PC Reservation 4 3 Hiding a Session using the Control Menu BU ttONS cooccccccccnnccncncncnnnnnnrc rn rr 75 Hiding a Session using the Control Menu COMDODOX i00ccccccccnnccccccccnnncnnrnn nr 79 Ending a Session using Control Menu BU LONS ccccccccccccccccnncncncnnnc cnn rr rr 83 Ending a Session using Control Menu COMDODOX cccceeee eee e ee eeeeee rr rr rr 84 Chapter 4 Performing Staff FUNCTIONS ssss2ss222222222222222022u2020u2020u2020u20unnnnnnnnnnnnnnnnnn 86 identifving Client LOGIN Statuses asas A 86 Performing a Super User LOGIN isis o a 91 Performing a Stand Alone LOGIN consti 93 CUSTOMER FecadbDalsmminiir o 95 Copyright 2012 2014 EnvisionWare Inc All Rights Reserved 5 NAY a _ EnvisionWare PC Reservation 4 3 EnvisionWare Chapter 1 Providing a Sy
83. there is enough time available for another user to have a turn on the computer this status displays This is an example of a reservation that is next in line Note This display is configurable Based on the configuration of the institution this display may appear differently in respect to credentials requested DEMOSELFSERV Available until A 8 25 PM Please enter the information requested below and press the Log In button For detailed instructions please review the INSTRUCTIONS pane to the right of the screen Library Card Number PIN Cancel Start Session In Use By Another Patron Displays when a user patron chooses to Hide their screen when away from the computer Hiding the screen allows the user patron to not lose their session should they need to step away and not have someone else take over their session Copyright 2012 2014 EnvisionWare Inc All Rights Reserved 87 a Ly EnvisionWare PC Reservation 4 3 EnvisionWare However the user s patron s time continues to count down This is an illustration of a pending future reservation Note This display is configurable Based on the 1 configuration of the institution this display may appear differently in respect to credentials requested Additionally Hiding a screen is a configurable option as well lt DEMOSELFSERV Aik In Use By ey Another Patron Press a key or click the mouse to START
84. to display the Status Window The system displays the status window Available I have a library account and wish to eomas Parani use this computer Croan as Paran f I am a guest and wish to use this Log In as Guest computer 3 Click Log In as Patron 58 Copyright 2012 2014 EnvisionWare Inc All Rights Reserved Nr ANA EnvisionWare EnvisionWare PC Reservation 4 3 The system displays the Login Window DEMOSELFSERV Avallable Please enter the information requested below and press the Log In button For detailed instructions please review the INSTRUCTIONS pane to the right of the screen Library Card Number fo PIM cance English 4 Click the language button The system displays all language options Select Your Preferred Language WS English English Espa ol Francais se Cancel oq in English Y 5 Click the language link of choice Copyright 2012 2014 EnvisionWare Inc All Rights Reserved Ful EnvisionWare EnvisionWare PC Reservation 4 3 The system changes the language to display the Login Window in the chosen language From this point and into the session the PC Reservation user interface reflects the selected language translation DEMOSELFSERV Disponible Por favor introduzca la informaci n requerida abajo y presione el bot n Solicite la Reservaci n Para instrucciones detalladas por favor revi
85. tructions please review the INSTRUCTIONS pane to the right of the screen Library Card Number PIM 4 Enter the Library Card Number and PIN 7 Note This display is configurable Based on the configuration of A the institution this display may appear differently and may not include all options 5 Click Log In The system displays the reservation confirmation screen AN Confirm Your A Use mClient Reservation Information Please write down the following information You may need it if your session is interrupted Library Card Number PIN PERA Usage Details for Today Library policy permits 13 session s1 per day Earlier today You used 5 sessions You have reservations O session s booked taday for This session will last 60 minutels Session Charge 0 60 After this session you will 13 sessions ave remaining Copyright 2012 2014 EnvisionWare Inc All Rights Reserved 51 pa NI N EnvisionWare PC Reservation 4 3 EnvisionWare 6 Click Confirm The system displays the Computer Use Policy Screen Use Policy Guidelines Per this Computer Use Policy you are obligated to adhere to the guidlines outlined below Violations to this policy will result in a block being placed on your patron record 1 Do not visit questionable sites 2 Do not share you user number with others to gain computer use access 3 Do not install items to the c
86. us and User m hA RAL A AA e lo System Tim This section displaysthe System s Time This section displaysthe Computer Name or Description and providesreal time Client status PC Area Name This section displaysthe PC Areaname which canbe customized Client User Instructions This section 1 displays Client instructions which can be customized The user interface is more robust intuitive and provides users and staff with important information such as Copyright 2012 2014 EnvisionWare Inc All Rights Reserved 11 ANA EnvisionWare PC Reservation 4 3 EnvisionWare Institution s Logo e In Version 3 x the logo had to be shared or installed locally on each computer e In V4 the logo may be configured centrally and displays via the Client interface automatically System Administrators must ensure that when configuring their logo file that the full path to include the logo name is used For example C Program Files EnvisionWare PC Reservation ClientPCRLogo png e A customizable default logo is offered if the Library has no logo Suitable for this position PC Area Name e The Version 3 x Client did not automatically display the area name e In V4 the area name displays automatically when configured If no area is assigned Global appears suggesting that all settings are pulled from the general set of settings in the Management Console s Preferences Institution s N
87. vation Client and Management Service See section Configuring the System for Stand Alone User Credentials in the PC Reservation V4 Administrative manual for more information about this functionality Once communications are lost between the PC Reservation Client and the Management Service the Client screen changes to reflect the following display Enmamnmntilanm L i Set tings t A AAA We Ge th e path to your library logo on the Client Se alg Preservation ings tab of the Management Console or enter default DEMOSELFSERV o Press a key or click the mouse to START PC Reservation Client Module INSTRUCTIONS Have a Library Card You can use it here now if the screen says AVAILABLE Library Patrons are permitted up to MAX USAGE INFORMATION per day If you want to reserve time please go to the Reservation Station near the Reference Desk Don t have a Library Card If you do not have a library card please see someone at the Reference Desk for a Guest Pass Guests are permitted one System Time 2 22 PM Complete the following steps to perform a Stand Alone Login 1 Press any key click or move the mouse to invoke the Login screen The system displays the Login window Y PCReservation DEMOSELFSERV Welcome Please follow the instructions below to use the computer If you do not have a library card and PIN you may qualify f
88. vation Client application See the following list of PC Reservation Client Statuses and their description Available If there are no pending reservations this status displays indicating that users patrons are free to either reserve the computer or perform an Client Reservation q _ Available CZI Vx I have a library j z e account and wish to Y Log In as Patron use this computer o ETT I am a guest and wish to use this Log In as Guest computer Cancel y 1 English y Reserved If a reservation or session is booked or pending for the computer and there is not enough time available for another user to have a Short session this status displays Note This display is configurable Based on the configuration of the institution this display may appear differently in respect to credentials requested Additionally a Short session is a configurable option as well 86 Copyright 2012 2014 EnvisionWare Inc All Rights Reserved etn N D EnvisionWare EnvisionWare PC Reservation 4 3 DEMOSELFSERV 123458 Reserved for Welcome Please follow the instructions below to use the computer If you do not have a library card and PIN you may qualify for a quest pass Please see staff for assistance Library Card Number PIN Cancel Start Session Espa ol Available until xx xx PM AM If a reservation or session is booked or pending for the computer and
89. ystem opens a session and displays the welcome window above the Control Menu Welcome to PC Reservation Use the options next to the timer to end your session change language and hide your screen Other Options 4 46 PM 9 Click OK to close the Welcome window and begin using the computer The system closes the window and displays the full desktop Copyright 2012 2014 EnvisionWare Inc All Rights Reserved 31 4 YAA EnvisionWare PC Reservation 4 3 EnvisionWare Trading a Reservation at the Self Service Reservation Station 32 PC Reservation has the capability of ensuring that users patrons have every opportunity to use computers When the system is configured to do so users patrons have the opportunity to trade an existing future reservation for the Next Available PC When users patrons choose to trade their existing future reservation for a turn on the computer now the following applies The system is configured so that concurrent reservations are not allowed If concurrent reservations are allowed this same scenario exists if the user does not have enough sessions time remaining to hold both reservations The system is configured to allow users patrons to cancel existing reservations if denied due to Use restrictions We assume the following is completed User ID 1111 has made a future reservation Copyright 2012 2014 EnvisionWare Inc All Rights Reserved E T
90. zar la sesi n cambiar de idioma y ocultar la pantalla Otras Terminar opciones la sesi n 3 14 PM 64 Copyright 2012 2014 EnvisionWare Inc All Rights Reserved Fl EnvisionWare EnvisionWare PC Reservation 4 3 Change the Language via the Control Menu in a Session Complete the following steps to select your language translation while in a session from the Control Menu 1 Follow the directions via the PC Reservation interface to log in to a PC Reservation Client session The system displays the PC Reservation Welcome screen above the Control Menu Welcome to PC Reservation Use the options next to the timer to end your session change language and hide your screen other Options 4 46 PM 2 Click the Other Options button The system displays the additional options Other Session Options a End Session Hide Screen Change Language Close Other Options 9 22 PM 3 Click the Change Language item from the menu Copyright 2012 2014 EnvisionWare Inc All Rights Reserved 65 Ny Y EnvisionWare PC Reservation 4 3 EnvisionWare The system displays the language options Select Your Preferred Language A US English Ken English Ss Frangais 9 23 PM 4 Select the language of choice by clicking on the desired link The system displays the translated form of the Menu Bar buttons Additionally it displays any data

User Manual Version 4.3 - Winter Haven Public Library

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