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1. WELCOME TO po WEAR SHOOT SHARE USER MANUAL Wear Your VholdR Congratulations and welcome to the VholdR Community We are committed to creating the easiest way to shoot and share action video CONTENTS What s in the Box Part One Getting to know your VholdR Camera MicroSD Card amp Battery Charging the Battery Powering Up VholdR Camera Status Part Two Mount Align and Record Mount Align Record Video Part Three VholdR Software Macintosh Install Software and Register Tips amp Toubleshooting Contact Support Troubleshooting Topics Warranty Contents oom CI 11 12 12 14 15 16 17 18 20 20 21 26 What s in the Box a VholdR Camera b VholdR Desktop Software c USB Cable d Battery e Helmet Mount w Leash f User Manual What s in the box 5 Part One Getting to know your VholdR Camera You probably want to get started using your VholdR right away so we ll try and get you up and running quickly Follow along as we help you record your first VholdR video right out of the box serial number charging indicator power indicator record switch 9 battery slot 1 192 rotating lens 9 power button J 1 1 1 1 1 1 rear door i 1 microSD card slot 1 1 TRail mounting system A 1 1 1 1 i memory indicator e dual alignment lasers 6 Ge2. When installing the battery ensure the battery clip is securely holding the battery in place Tips amp Troubleshooting Tips amp Troubleshooting Video Failed to Upload to VholdR com Steps Check the size of your video file The largest file type we accept is 100MB Uploading a large video clip via a wireless connection has a higher probability of interruption and may cause the upload to fail Once you upload a video it will take 15 to 30 minutes to render process your video before it is viewable on the site If it has been longer than 30 minutes and your video still indicates Processing on VholdR com it could be that it did not upload successfully This may be due to some sort of timeout between your computer and our server Try uploading the video again Difficulty Playing Video on a Mac Steps Read the previous section above titled Macintosh View our latest support of Mac http www vholdr com mac Tips amp Troubleshooting 25 MX 26 Warranty TWENTY20 INC LIMITED WARRANTY WHAT THE WARRANTY COVERS Twenty20 Inc Twenty20 warrants for 180 days from the date of purchase of product it will be free from defects in material and workmanship WHAT IT DOES NOT COVER This warranty does not cover damage due to Accidents of any kind Exposure to pressure extreme temperatures outside of 20 C to 45 C and submersion in water This product is water resistant but not
3. attach leash before using Mount 13 Align Now let s align your VholdR Remember there is no screen so the lasers are designed to give you a visual level of what you will be shooting rotate lens to align lasers horizontally ora oe press and hold for 1 second aim lasers 1 Assume the riding position Then press and hold the power button for one second until the lasers turn on Lasers will show for 5 seconds CAUTION Avoid staring directly into the laser beams 2 Aim the two laser points at your hand a wall or object in front of you Rotate the FRONT of the VholdR lens and or adjust the mount until the lasers are aligned HORIZONTALLY This ensures the horizon is correctly aligned Note There is a limit of just over 90 degrees in either direction so if you reach that point try rotating the lens in the opposite direction or adjust the mounting position 14 Align Record Video When sliding the switch all the way forwards or backwards you will feel a slight click to indicate the switch is in the final position Start Recording Slide the record switch forward towards the lens Indicator you will hear 1 beep The red power light in front will blink Stop Recording Slide the record switch back against the rear door Indicator you will hear two beeps The red power light in front will stop blinking Note Slide the switch all the way forward and backwards until you feel a slight click to
4. and then select Download VholdR Desktop to begin the download You will need an internet connection to begin the download process we have chosen this process so you only receive the latest of VnoldR Desktop Note If AutoPlay does not launch go to My Computer right click on the lt Drive letter gt VholdR camera and choose Open AutoPlay To Launch VholdR Desktop after completing the installation select the shortcut icon on your desktop or select Start All Programs and then VholdR Desktop VholdR Desktop will prompt you to register Note THIS IS A CRITICAL REQUIREMENT TO SHARING VIDEOS Register by creating a user name and password This will enable you to share your videos at VholdR com During the registration you will be asked for a serial number this can be found inside the rear door of VholdR Desktop above the USB port Note If you reformat the MicroSD card the installer will not be available on the MicroSD card Download the latest version of VholdR Desktop http update vholdr com client VholdRDesktop exe Install Software and Register Community Now that you have shared your videos to VholdR com how do you view your videos online http www vholdr com Sign in with your VholdR login Edit your profile add a photo and user information If you haven t already enhance your video clips with a title tags location and a description This allows your content to be searchable and viewable to o
5. for the beep not the lights Make sure while booting the camera with record switch in the stop position Note How to tell if you ve accidently done one of the above When you ve connect your VholdR to the computer and you find that it recognizes the device but it doesn t show a drive letter then you need reformat your card Tips amp Troubleshooting 23 AUN 24 Tips amp Troubleshooting Formatting your MicroSD card Steps Insert MicroSD card into a MicroSD card reader adapter and plug into the computer directly Plug your VholdR into the computer After you ve created a back up of your content right click on drive letter and select format Format settings Capacity Use default File System FAT32 Allocation unit size Default allocation size Volume Label VholdR Format options Quick Format Select Start Warning appears select OK CO maoO5DnAn Slow or Choppy Playback of Video Steps Make sure VholdR Desktop has been fully installed and if FFDshow appears you should check the box to always use it with Xvid codec videos The video should be viewed after it has been downloaded from the camera to the computer Do not play videos right off the VholdR otherwise it will be slow and choppy When recording a video make sure the camera is finished booting before recording Ensure the record switch is fully engaged when starting a recording Ensure the record switch is off when stopping a recording
6. h the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equip ment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one of more of the following measures e Reorient or relocate the receiving antenna e Increase the separation between the equipment and receiver e Connect the equipment into an outlet on a circuit different from that to which the receiver is connected e Consult the dealer or an experienced radio TV technician for help This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 This device must accept any interference received including interference that may cause undesired operation Warranty THANK YOU
7. indicate the switch is in its final position Be patient with hearing the beeps but if you do not hear the proper beeps please see Tips and Troubleshooting Record Video 15 Gd C CI gt C Part Three VholdR Software The VholdR camera supports both PC and Mac but the VholdR Desktop software is only PC compatible at this time Minimum PC Requirements Operating Systems XP amp Vista Language English Browsers IE 6 0 7 0 amp Firefox 1 0 2 0 3 0 Windows Media Player 10 Microsoft Dot Net 3 0 Note In order to properly install and activate your VholdR Desktop your account needs to have System Administrator privileges Windows XP Click the Start button Select Control Panel Open User Accounts Your login account should be labeled Computer administrator Windows Vista Click the Start Menu Select Control Panel Open User Accounts Your login account should be labeled Administrator Select Turn User Account Control on or off Uncheck the Use User Account Control UAC to help protect your computer checkbox and select OK You will need to restart your computer VholdR Software Macintosh We love Macintosh and many of us at VholdR are lifetime Mac users but we re still working on VholdR Desktop for Mac so please be patient with us while we work on developing Mac software To check our status on a Mac versi
8. ng Steps Wind is an issue when recording action video so cover the microphone with tape or foam see Getting to Know Your VholdR Adjusting the angle at which the camera is recording so that the microphone falls more into the slipstream and not directly in the path of the wind Computer Not Recognizing Camera Steps After Powering Up the VholdR wait for the boot process to complete then connect the Tips amp Troubleshooting Tips amp Troubleshooting VholdR to the computer If you connect before the boot is complete windows will give you an Unrecognized USB Device error Ensure the record switch is in the off position when connecting to the computer If the record switch is in the recording position when connected to the computer the computer may prompt you to download drivers for unrecognized hardware Remove and reinsert battery to reset the VholdR MicroSD card may not be properly inserted in the SD slot It may be positioned between the slot and housing Remove the MicroSD card confirm the contacts are not dirty or damaged and carefully reinsert into the SD slot MicroSD card may be corrupted and may need to be reformatting Refer to Tips and Troubleshooting for complete directions VholdR Camera Not Recording Steps Do not remove the MicroSD card while the camera is recording Do not remove the MicroSD card while the camera is on Do not remove the MicroSD card while the camera is booting wait
9. ng off when in action Move the battery from side to side until it slides into place VholdR Does Not Appear to Hold a Charge Steps Make sure the camera is completely off when charging via the USB cable the battery takes approximately 4 hours for a full charge Note Charging while the camera is on will take twice as long The battery status light will not turn green when the camera is powered on while charging Charge the battery more quickly using the wall charger http vholdr com shoot accessories overview Remove the battery and make sure the gold connectors are not dirty or damaged Reinsert the battery making sure that the gold connectors are aligned with the plus sign and that this side is inserted into the camera first Tips amp Troubleshooting 21 22 Tips amp Troubleshooting Engage ensuring the clip securely over the top of the battery so that the battery is snuggly seated in the battery slot Ensure the mini USB cable is securely connected to the VholdR and the USB connector is securely connected to a USB port on the computer which is capable of providing sufficient current for charging Power Button Not Functioning Steps Press down firmly until the indicator lights blink to indicate the VholdR is booting Ensure the back door is properly closed and secure when turning the VholdR on or off Remove and reinsert the battery to reset the VholdR Excessive Wind Noise While Recordi
10. ng position and riding positions are different When going down hill your head is lower than you think and when traveling uphill your camera can be filming the sky Therefore first get into a true riding position 2 Select your preferred mounting location on your helmet Note The top of the helmet provides the most centered view 3 Find a flat or slightly curved surface Clean off the surface with alcohol or a damp cloth and let dry Remove the cover on the adhesive pad and then adhere the base to your surface Note Press firmly and for best results let sit overnight to cure attach and adjust camera according to your riding position it s no fun watching videos of the ground 12 Mount Align and Record Mount 4 Loop the leash through either of the two holes on the back of VholdR before attaching the VholdR to the mount 5 Slide your camera onto the rails of the mount with the two notches on the mount facing towards the back of the camera To adjust the vertical position of your mount you can detach the rails from the base of the mount Simply hold down the base and pull the VholdR away from the mount until the Velcro detaches For best results and longevity it is best to not pull straight but to apply pressure out from the rear half after detaching rotate vertically to align and then reattach firmly into mount hold base of mount firmly against surface as you pull camera away from velcro UANI IL
11. on please visit http www vholdr com mac In the meantime the following directions are written just for you Connect VholdR When you connect VholdR a new drive should appear on your desktop It should appear as untitled if you did not previously format your card with aname Double click on the icon to open up the file menu of your VholdR Drag the video clips to your desktop or new folder Xvid Codec In order to play your VholdR videos you will need an Xvid compatible player QuickTime does not play native Xvid files or to convert the VholdR videos to a QuickTime compatible file type Player VLC Media Player http www videolan org vic Convert Files FFmpegX http nomepage mac com major4 To play a video with the VLC player right click on video file and select the VLC player Sharing to VholdR com We would love to see your videos on VholdR com so go to www vholdr com create an account and then upload your videos one at a time Macintosh 17 Install Software and Register VholdR Desktop is designed to simplify your video experience so you can share your videos with a single click The installer for the VholdR Desktop is on the MicroSD card shipped with your VholdR The MicroSD card should already be in your camera Power up your VholdR see Powering Up Connect your VholdR to your computer via the USB cable AutoPlay options will appear To install VholdR Desktop select the Install HTML file
12. ose is for recording legal action sports activities as seen by all Local State Federal and Country laws Twenty20 is indemnified from consequential or indirect loss damage injury or death resulting from the use of Twenty20 products All trademarks and registered trademarks mentioned herein are recognized as the property of their respective holders VholdR is a product of Twenty20 Corporation in Seattle Washington www vholdr com 2008 Twenty20 Corporation All rights reserved Warranty Battery Handling The lithium ion battery may present a hazard if mistreated Do not disassemble crush or puncture the lithium ion battery Do not immerse battery in water and store in a cool dry place when not in use Do not use or leave battery near a heat source or in direct sunlight Do not dispose of either the VholdR or lithium ion battery in a fire Dispose of batteries in accordance with local laws and regulations Use only the lithium ion battery specified for use in the VholdR Using any other lithium ion battery may invalidate the warranty provided by Twenty20 Inc and may present a risk of fire or explosion Warranty 29 30 User Manual FCC Information VholdR Model 1102 FCCID J61250712V1100 Warning Changes or modification to this unit not expressly approved by party responsible for compliance could void the user s authority to operate the equipment Note This equipment has been tested and found to comply wit
13. r beams Finally the lasers will turn off and you will hear a beep The VholdR is now fully booted and ready to record The red power light will remain on to indicate the VholdR is on and ready to go Powering Up press and hold until lights come on bes VholdR Camera Status You can check the status of your VholdR camera by pressing and holding the power button for one second after the camera has finished booting Battery Status Green light Yellow light Red light No lights Memory card status Green light Yellow light Red light Flashing Red Power off mr press and hold for 1 second 1 iis More than 66 full Between 33 and 66 full Less than 33 time to recharge Recharge your VholdR or power up again More than 66 free recording space Between 33 and 66 free recording space Less than 33 time to swap out cards or download Your memory card is full you are missing a card or your card has an error and needs to be formatted see Tips amp Troubleshooting to format your MicroSD Card Press and hold rear button for 3 seconds or until all lights turn off VholdR Camera Status 11 Part Two Mount Align and Record Mounting Aligning and Recording great action video out of the box is an important part of the VholdR experience The following explains how to record video from your point of view successfully on the first try Mount 1 Your standi
14. se in the form of a bill of sale or receipt which evidences that the unit is within the warranty period Twenty20 will at its sole discretion replace or repair the product Please do not return the product to Twenty20 unless specifically instructed to do so Twenty20 Customer Information Services Center Phone number 866 397 6920 Email support vholdr com YOUR RIGHTS UNDER STATE LAW Some states do not allow the exclusion or limitation of incidental or consequential damages or allow limitations on how long an implied warranty lasts so the above limitations or exclu sions may not apply to you This warranty gives you specific legal rights and you may have other rights which vary from state to state Warranty 27 28 Warranty Twenty20 Disclaimer All purchasers users and any or all parties involved or engaging in the use of Twenty20 Inc Twenty20 products agree to the following Twenty20 does not promote or endorse careless and or dangerous actions when using its products Twenty20 is not liable for any use or misuse of Twenty20 Products in applications other than those for which it was designed Twenty20 does not take any responsibility in relation to the use of our products or any video captured that may be considered illegal Twenty20 is not responsible for any illegal actions taken while recording attempting to record or editing video that was captured with our products Twenty20 products primary purp
15. ther VholdR enthusiast How to Share your videos Email your link to friends and family Embed the video into your site Store with social bookmarking sites Digg Del icio us Reddit StumbleUpon Technorati Newsvine Watch other Videos Mark your favorites Interact with other enthusiasts Community 19 20 Tips amp Troubleshooting The following troubleshooting guide is to help you solve any issues you come across with VholdR We have provided simple steps for the top customer issues that you might face If you are unable to resolve an issue with the guide below please contact VholdR Support We are happy to work with you and are here to support your VholdR adventures Support Hours Monday Friday 9 00am to 6 00pm PST K 866 397 6920 USA 206 792 5226 International f support vholdr com www vholdr com support Tips amp Troubleshooting Tips amp Troubleshooting Battery Will Not Fit Steps To insert the battery align the plus sign on the camera with the plus sign on the bat tery and insert the gold contacts first Hold the battery tab away from the opening to allow enough space for the battery to slide into place Slide the tab over the top of the battery and ensure it is resting in one of the grooves on top of the battery The battery and camera were made to have a very tight fit to keep the connection as solid as possible which keeps the VholdR from accidentally poweri
16. tor Open VholdR s back door and connect the USB cable Connect the other end of the USB cable to your computer USB input 5V 500mA Note The VholdR will charge fastest while not powered on VholdR s charging indicator light located inside the back door will be red when the bat tery is charging The charging indicator light will turn green or turn off once the VholdR is fully charged provided the VholdR is powered off while charging The battery will take about 4 hours to full charge Your VholdR uses a rechargeable Lithium lon 3 7V 900mAh battery Do not use batteries other than those specifically designed for the VholdR Use of any other battery may present a risk of fire or explosion Note A VholdR wall charger is available as an accessory at www vholdr com Charging the Battery 9 10 Powering Up Before you power up make sure your VholdR is in the Stop position by sliding the top record switch all the way back against the rear door Note Do not toggle the record switch or connect to a computer until the unit is fully booted Approximately 15 seconds Press and hold the power button until the status lights on the back light up then release The front red power light will turn on The rear two lights will stay amber for about 10 seconds Next the lens lasers will turn on for about five seconds as the back two indicator lights turn off CAUTION DO NOT stare directly into the lase
17. tting to know your VholdR Camera Getting to know your VholdR Camera MicroSD Card amp Battery To open VholdR s back door place your thumb at the bottom of the door and gently push upwards You will need to purchase a MicroSD memory card to use with your VholdR High speed cards are recom mended and remember that VholdR only supports up to a 2GB MicroSD card non HC format Once you have the card slide the MicroSD card into the card slot until you hear a gentle click Note VholdR only supports up to a 2GB MicroSD card non HC format To insert the battery align the plus sign on the camera with the plus sign on the battery and insert the gold contacts first Hold the battery tab away from the opening to allow enough space for the battery to slide into place Slide the tab over the top of the battery and ensure it is resting in one of the grooves on top of the battery Note It is important that the battery clip is firmly engaged to secure the battery in place Close the back door by aligning it slightly above the body of the camera and then sliding downward until it locks into place MicroSD Card amp Battery Charging the Battery Your VholdR battery will have some juice out of the box but we recommend a fresh charge before recording your first adventure VholdR is designed to charge directly from your computer via the included USB cable USB connection charging indica
18. waterproof shock resistant but not shock proof and its performance can be hindered by extreme temperatures Installation and operation contrary to the instructions which come with the product including misuse abuse and negligence Cosmetic damage Modification of or to any part of the product This warranty does not cover any product for which the factory applied serial number has been altered or removed or any damage due to improper maintenance This warranty is valid in any countries Twenty20 sells the product or is legally represented EXCEPT TO THE EXTENT PROHIBITED BY APPLICABLE LAW ANY IMPLIED WAR RANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE ON THIS PRODUCT IS LIMITED IN DURATION TO THE DURATION OF THIS WARRANTY REPAIR OR REPLACEMENT AS PROVIDED UNDER THIS WARRANTY IS THE EXCLU SIVE REMEDY OF THE CONSUMER TWENTY20 SHALL NOT BE LIABLE FOR ANY INDIRECT INCIDENTAL OR CONSEQUENTIAL DAMAGES OF ANY KIND CAUSED BY BREACH OF ANY EXPRESS OR IMPLIED WARRANTY ON THIS PRODUCT Warranty Warranty HOW YOU CAN GET SERVICE AND WHAT TWENTY20 WILL DO To obtain warranty service register your product at www vholdr com http www vholdr com within 180 days from the date you purchased this product If service is required you may be instructed to deliver the product freight prepaid in either its original packaging or packaging affording an equal degree of protection to the company address below and provide proof of purcha
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