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OpenStage 20 E/20/20 G HiPath 3000/5000/HiPath

1. 00 0000 75 Moving the connection to the next telephone 76 Logging off the guest telephone 005 76 Resetting services and functions system wide cancellation for atelephone 00 77 Activating functions for another telephone 78 Using system functions from outside DISA direct inward system access 0 0000 cee eee 79 Using functions in ISDN via code dialing keypad dialing 80 Controlling connected computers programs telephone data service 81 Communicating with PC applications over a CSTA interface 82 Controlling relays only for HiPath 3000 04 83 Sensors HiPath 33x0 35x0 only oaaao aaa eee 83 Radio paging not for U S aaan anaana 84 Using team fUNCHO S iocvedeseseest decoder dwar 85 Activating deactivating a group call 0 0020002 ee 85 Accepting a call for another member of yourteam 87 RINGING Group siea ean ences Eins See ea Sane bee ew 87 Uniform Call Distribution UCD 000 0000000000000 0000 88 Special functions inthe LAN 065 90 Leaving hunt group group call sasaa aaaeeeaa 90 Setting up follow me call forwarding 00 0 ee eee 91 Using night answer sisu siasio te ea eee bd ee oe E ees 92 RINGING GhOUP asa 6 aa a eia aaia E e Yano E aa ede Be ae a aaa 93 Controlling relays only for HiPath 3000
2. 0 94 Openinga GOOT fie ce Se vk Soccer WG Sect Seka es heel boa gen ain AEA a akon 95 Individual phone configuration 05 96 Adjusting display settings 00 0000000 96 Adjusting the display to a comfortable reading angle 96 Seting CONMAST s reak See reese cae ede ous ee aes 96 Adjusting audio settingS 0 00 000 cece eee 97 Adjusting the receiving volume during acall 97 Adjusting the ring volume onnaa anaana 97 Adjusting the ring TONG sesia asdia daat aai n Uie a a eee 97 Adjusting the speakerphone to the room acoustics 98 Activating deactivating the ringer 02 00022055 98 Language for system functions 00000000200 98 Testing the phone 22524 lt scdaus iueiedasscasaaes 99 Phone functions testing ss sess atarsa sinos p kaa Ota a manor 9 EDE 99 Contents Differing display view in a HiPath 4000 GNVINOMIMIENC cece ciudatastsdraseea ded deberes 100 Fixing problemS a 61 5 aiee cavien peeaseedeadaees 101 Responding to error MESSAGES 1 aaciaeo 101 Contact partner in the case of problems 101 MTOUDIESHOOUNG s ssc enia iiaea gea ae a a ab eels ai KEA ARA 102 Caring for your telephone 0 00000 ccc eee eee 102 ING eae eedgi eters wcensdeneepeeseewsereuzs 103 Overview of functions and codes 107 General information General information About this manual T
3. Leave group o Join group o Leave all groups o Rejoin all groups co for No X means that the audible tone is deactivated Confirm The next group trunk number is displayed with a group name Select and confirm the option shown The audible tone for the group trunk displayed is deacti vated Select and confirm the option shown The audible tone for the group trunk displayed is activat ed Select and confirm the option shown The audible tone for all groups and trunks is deactivat ed Select and confirm the option shown The audible tone for all groups and trunks is activated a If you have activated the audible tone for another group trunk or deactivated the audible tone for all groups trunks you belong to you will hear a special dial tone when you lift the handset 1 Differing display view in a HiPath 4000 environment gt page 100 Using team functions Step by Step Pickup group 81 Ringing group on Ringing group off Accepting a call for another member of your team You can use your own telephone to accept calls for oth er telephones in your team even while engaged in an ongoing call To do this contact your service personnel to find out if a pickup group has been configured Prerequisite Your telephone rings briefly Call for ap pears on the upper display line with the station number or name of the originator the station
4. With this control you can manage most of your phone s functions as well as its displays Operation Functions when key is pressed In idle mode e Open the idle menu gt page 18 Press the key In lists and menus e Scroll down In idle mode Press the key e Open the idle menu gt page 18 In lists and menus e Scroll up Entry selected Press the key e Perform action Keypad In cases where text input is possible you can use the keypad to input text punctuation and special characters in addition to the digits 0 to 9 and the hash and asterisk symbols To do this press the numerical keys repeatedly Example To enter the letter h press the number key on the keypad twice Alphabetic labeling of dial keys is also useful when entering vanity num bers letters associated with the phone number s digits as indicated on the telephone spell a name e g 0700 PATTERN 0700 7288376 Multi function keys Function Long press key held down Text input gt page 17 16 Turn ringtone on off gt page 98 Next letter in upper case Turn phone lock on off gt page 67 Delete character Getting to know your OpenStage phone Character overview 1 Space 2 Next letter in upper case 3 Delete character Text input Enter the required characters via the keypad Select the functions using the keys A and Confirm
5. Copyright Siemens Enterprise Communications GmbH amp Co KG Hofmannstr 51 80200 M nchen Deutschland Siemens Enterprise Communications GmbH amp Co KG is a Trademark Licensee of Siemens AG Reference No A31003 S2000 U106 8 7619 The information provided in this document contains merely general descriptions or char acteristics of performance which in case of actual use do not always apply as described or which may change as a result of further development of the products An obligation to provide the respective char acteristics shall only exist if expressly agreed in the terms of contract Availability and technical specifications are subject to change without notice OpenScape OpenStage and HiPath are registered trade marks of Siemens Enterprise Communications GmbH amp Co KG All other company brand product and ser vice names are trademarks or registered trademarks of their respective holders
6. Step by Step 2 eee if nec or L q Pad if nec or L om and S Sw itching to speakerphone mode IiE Speakerphone mode is only available on OpenStage 20 20 G Prerequisite You are conducting a call via the handset Hold down the key and replace the handset Then re lease the key Set the call volume Keep pressing the key until the de sired volume is set U S mode If the country setting is set to U S ask the service per sonnel you do not have to hold down the loudspeaker key when replacing the handset to switch to speaker phone mode Press the key shown Replace the handset Proceed with your call Set the call volume Keep pressing the key until the de sired volume is set Sw itching to the handset i gt Speakerphone mode is only available on OpenStage 20 20 G Prerequisite You are engaged in a call in speakerphone mode Lift the handset Proceed with your call 25 Basic functions Step by Step 26 Open listening in the room during a call You can let other people in the room join in on the call Let the other party know that you have turned on the speaker Prerequisite You are conducting a call via the handset Activating d Press the key shown The LED lights up Deactivating Press the key shown The LED goes out Basic functions Step by Step Y ii or q M aking calls Off hook dialing Lift the handset nternal cal
7. Enter the account code Press this key Confirm May be necessary depending on configuration contact your service personnel Enter the external phone number IIE You can also enter the account code during a call 61 Privacy security Step by Step Privacy Security Voice encryption only for HiPath 2000 3000 5000 HiPath OpenOffice EE IiE Please see also the explanations on gt page 11 Displaying status in call mode During calls you can check if your call is secure Security Call Status Select the option shown Secure Call The call is secure Standard Call The call is not secure in idle mode You can see whether voice encryption is active on your phone from the display when the phone is in idle mode Security status Select the option shown Secure client Voice encryption is activated for your telephone Standard client Voice encryption is not activated for your telephone 6 N Privacy security Step by Step a and or Standard Call Secure Call Ringer cutoff on Ringer cutoff off l Notes on voice encryption Your service personnel can define on the communica tions system whether you are notified of encrypted or unencrypted calls and how You receive a notification on screen or a warning tone if you answer a call or a callback call or of you are added to a conference Warning tone Display for unencrypted call Displa
8. Using network ports more efficiently OpenStage 40 has a built in 10 100 Mbps Ethernet switch OpenStage 20 G has a 1000 Mbps Ethernet switch This means that you can connect a PC to the LAN directly via the phone The telephone PC con nection option must first be activated on the telephone by service person nel a a o gt P ao a co Network switch OpenStage 20 E 20 20 G Using this connection option saves one network port for each switch used and requires fewer or shorter network cables when arranged correctly Getting to know your OpenStage phone Keys Function keys Function when key is pressed End disconnect call gt page 28 Redialing gt page 28 Button for call forwarding with red LED key gt page 32 Activate deactivate microphone OpenStage 20 20 G only also for speakerphone mode gt page 29 Mailbox key and Menu key Function when key is pressed Open mailbox with red LED key gt page 19 Open Program Service menu with red LED key gt page 21 Audio keys Function when key is pressed Reduce volume and set contrast brighter gt page 96 Turn speaker on off with red LED key gt page 26 Increase volume and set contrast darker gt page 96 15 Getting to know your OpenStage phone 3 w ay navigator i Remove the protective film from the ring around the 3 way naviga tor before using the phone
9. ii Locking the telephone to prevent unauthorized use You can prevent unauthorized parties from using your phone during your absence Locking the phone Hold down the key shown Open the idle menu gt page 18 Select and confirm the option shown Enter code telephone lock gt page 69 IE When the phone is locked a special dial tone sounds when the handset is lifted Within the system users can make calls as normal Your phone can also be locked or unlocked by an authorized party gt page 68 Unlocking the phone Hold down the key shown Open the idle menu gt page 18 Select and confirm the option shown Enter code telephone lock gt page 69 67 Privacy security Step by Step Locking another telephone to prevent unauthorized use f configured contact your service personnel you can lock and unlock other telephones to prevent unautho rized access f a phone user locks his or her phone and forgets the personal lock code you can use this function to unlock he phone Press the key shown 943 Lock all phones Select and confirm the option shown tity a Enter the internal station number of the phone you wish to lock unlock lock phone Confirm F unlock phone select and confirm the option shown 68 Privacy security Step by Step 93 Change PIN Saving your PIN Enter a personal code to use the functions e for locking the telephone
10. Saving displaying and deleting telephones for the ringing group Press the key shown Select and confirm the option shown Select and confirm the option shown select and confirm the option shown select and confirm then follow the operating instruc tions Enter the station number Confirm Confirm Select and confirm the option shown Removing all telephones in a call ringing group Open the idle menu gt page 18 Select and confirm the option shown 93 Special functions in the LAN 90 Control Relay Off wo gt Controlling relays only for HiPath 3000 If this feature is configured contact your service person nel you can also control relays gt page 83 in other HiPath 3000 communications platforms Open the idle menu gt page 18 Select and confirm the option shown Enter the DISA station number of the HiPath 3000 where you wish to control the relay Confirm your entry Enter the DISA station number of the phone you wish to use to control the relay Confirm your entry Confirm select and confirm the option shown Enter the relay Special functions in the LAN Step by Step DISA intern Opening a door If configured contact your service personnel you can also activate the door opener gt page 40 in other HiPath 2000 HiPath 3000 HiPath OpenOffice EE com munications platforms Open the idle menu gt page 18 Select and confirm the option shown Ente
11. Select and confirm the option shown Delete Confirm o Exit Select and confirm to deactivate but not delete the for warding destination m gt If CFNR is activated when you hang up CFNR to appears briefly on the display 33 Basic functions Ww a gt me Lom lt Ta ar a gt mo m 9411 CFSS on Save VI l 9411 CFSS off Delete Exit Bu Hohaia Change E Save Call forw arding in the event of telephone failure CFSS If configured consult your service personnel you can define an internal or external call forwarding destination that activates in the event of telephone failure Press the key shown Select and confirm the option shown Enter the destination number Confirm Deactivating call forwarding deleting a destination Press the key shown Select and confirm the option shown Confirm the option shown to deactivate and delete the forwarding destination Select and confirm to deactivate but not delete the for warding destination Changing the forwarding destination if call forwarding is active Press the key shown Enter the code Confirm Change the destination phone number Confirm Basic functions Step by Step Trunk FWD on 1 immediate VI lil e 2 0n no answer I 3 on busy annn an uinn Save Trunk FWD off ill Call forwarding in the carrie
12. Using timed reminders Prerequisite You have saved a reminder gt page 70 The saved time arrives Reminder at 1200 The phone is ringing The appointment time is dis played Press key twice or og Lift the handset and replace it again m gt If you do not answer the timed reminder it is re peated five times and then deleted Sending a message You can send short text messages to individual stations or groups of stations with system telephones Creating and sending a message Open the idle menu gt page 18 Send message Select and confirm the option shown m Od Enter the internal station number of the recipient or group O Please callback Select predefined text can be changed by service per sonnel and confirm bee Enter the code directly The code is shown on your display with the correspond ing message o Enter message text Select and confirm the option shown Text entry up to 24 characters gt page 16 Send Confirm IE Transmitted text messages are saved as callback requests on system telephones with no display and on ISDN pulse or tone dialing telephones 71 More functions services View sent message Message sent Delete a FE a gt me om lt N pee a gt T g gt View messages lt Message sent Time date sent Call sender Delete N N Displaying and deleting messages yo
13. computer However depending on configuration con tact your service personnel you must activate your en tries in one of the following ways Inputs in en bloc mode Enter data Complete entry Confirm Inputs in online mode The connected computer processes your entries direct ly Enter the code Enter data 81 More functions services Step by Step Communicating with PC applications over a CSTA interface If configured contact your service personnel you can use your phone to communicate with PC applications CSTA Computer Supported Telecommunications Applications You send information to the application and receive information from the application for example via your phone display H shi Ewo H oni Enter the code m Enter the three digit ID for the application you wish to control E a Use the relevant keys to communicate with the applica tion Ending communication with the application Select and confirm the relevant CSTA message or oe Lift the handset and replace it again 82 More functions services Step by Step 90 Control Relay On or Controlling relays only for HiPath 3000 If this function has been configured contact your ser vice personnel you can use up to four relays to enable disable different devices such as a door opener Depending on how you program the relays you can ac tivate and deactivate them manually them or confi
14. gt page 18 Confirm Raise or lower the volume Keep pressing the key until the desired volume is set Save Adjusting the ring tone Press one of the keys shown in idle mode gt page 18 Select and confirm the option shown To adjust the ring tone Keep pressing the keys until the desired tone is set Save 97 Individual phone configuration Step by Step EE or E Speakerphone mode Eao More features 4 48 Select language 15 Spanish 98 Adjusting the speakerphone to the room acoustics IE The Speakerphone mode function is only avail able on OpenStage 20 20 G To help the other party understand you clearly while you are talking into the microphone you can adjust the tele phone to the acoustics in your environment Quiet room Normal room and Noisy room Press one of the keys shown in idle mode gt page 18 Select and confirm the option shown To set the room type Keep pressing these keys until the setting you want appears on the screen Save Activating deactivating the ringer Hold down the key shown Language for system functions Press the key shown Select and confirm the option shown Select and confirm the option shown Select the language you wish to use such as Spanish and press the OK dialog key to confirm Testing the phone Step by Step gt More features 4 Q40 Phone test Testing the phone Phone func
15. 43 IE Callers with suppressed numbers cannot be saved in the call log Information is displayed regarding the caller and the time at which the call was placed Example Caller ID 10168 PETER Busy 21 02 eres Function menu ime Date Telephone status during a call attempt i For a description of how to edit the call logs gt page 43 Getting to know your OpenStage phone Program Service menu Use the menu key to reach the Program Service menu for your com munication system The menu key LED remains red as long as you are in this menu Example Menu title Program Service 7 Use speed dialing 4 Further entries are available Menu option A double arrow next to an entry indicates the availability of additional op tions for this entry The menu structure comprises several levels The first line in this structure shows the menu currently selected while the second line shows an option from this menu Accessing the menu There are three ways to open the Program Service menu on your commu nication system 1 Press the menu key Use the or A keys to select an option and confirm with the key Press a or A and select a function from the idle menu gt page 18 3 In idle mode press or and the code for the function you want iil For an overview of the maximum functions available with corre sponding codes see gt page 107 21 Getting t
16. Differing display view in a HiPath 4000 environment gt page 100 71 More functions services Step by Step Activating functions for another telephone If configured contact your service personnel you can activate and deactivate the following functions for other phones associated service e Do not disturb code 97 97 gt page 64 e Call forwarding code 11 12 13 1 gt page 32 e Lock and unlock phone code 66 66 gt page 67 e Ringing group code 81 81 gt page 85 e Leave an advisory message code 69 69 gt page 73 e Group call code 85 85 gt page 85 e Reset services and functions code 0 gt page 77 e Control relays code 90 90 gt page 83 e Night answer code 44 44 gt page 59 e Timed reminders code 46 46 gt page 70 Press the key shown 83 Associated serv Confirm VI Ill Enter the internal station number of the phone where you wish to activate the function Enter code for example 97 for Do not disturb on For any additional input follow the instructions on your display 78 More functions services Step by Step m Using system functions from outside DISA direct inward system access If configured contact your service personnel you can use an external phone like an internal station to set up an outgoing external connection via the system You can also activate or deactivate the following system functions e Reset services and functi
17. Step or Rejecting calls You can reject calls which you do not wish to take The call is then signaled at another definable telephone contact your service personnel The phone is ringing The caller appears on the screen Press the key shown If a call cannot be rejected your telephone will continue to ring The message Currently not possible is dis played e g in the case of recalls Turning the microphone on and off To prevent the other party from listening in while you consult with someone in your office you can temporari ly switch off the handset microphone or the handsfree microphone OpenStage 20 20 G only You can also switch on the handsfree microphone to answer an an nouncement via the telephone speaker speaker call gt page 39 Prerequisite A connection is set up the microphone is activated Press the key shown The LED lights up Press the lit key The LED goes out 29 Basic functions Consultation WN e gei o lt Ca ar e wT mE H ma Return to held call o Quit and return Toggle Connect Conference Leave conference Calling a second party consultation You can call a second party while a call is in progress The first party is placed on hold Confirm Call the second party Pay attention to the notes on voice encryption gt page 63 Return to the first party Confirm select and confirm the option shown Switching to the
18. answers Confirm Accepting a callback Prerequisite A callback was saved Your telephone rings Callback appears on the display Lift the handset Press the key shown The LED lights up Select and confirm the option shown You hear a ring tone Pay attention to the notes on voice encryption gt page 63 Basic functions Step by Step View callbacks Next callback Delete Exit iia Viewing and deleting a stored callback Open the idle menu gt page 18 Select and confirm the option shown Select and confirm to display additional entries Deleting a displayed entry Confirm Ending retrieval Select and confirm the option shown Press the key shown The LED goes out Press the key shown The LED goes out 1 Differing display view in a HiPath 4000 environment gt page 100 37 Enhanced phone functions Step by Step Enhanced phone functions Answering calls Accepting a specific call for your colleague You hear another telephone ring Press the key shown More features Select and confirm the option shown gt 59 Pickup directed Select and confirm the option shown if nec Next Select and confirm until the name number of the re quired subscriber is displayed Accept call Confirm o Ens If you know the number of the telephone that is ringing enter it directly c4 Pay attention to the notes on voice encryption gt pag
19. call waiting second call Callers can still reach you while you are engaged in an other call A signal alerts you to the waiting call You can ignore or accept the second call When you accept the waiting call you can either end the first call or place it on hold and resume the call later on You can block the second call or the signal tone gt page 52 Prerequisite You are engaged in a phone call and hear a tone every six seconds Ending the first call and answering the waiting call Replace the handset Your telephone rings Pay attention to the notes on voice encryption gt page 63 Answer the second call Lift the handset Placing the first call on hold and answering the second call Select and confirm the option shown Pay attention to the notes on voice encryption gt page 63 You are immediately connected to the second caller The first party is placed on hold Ending the second call and resuming the first one Confirm Replace the handset Recall appears on the display Lift the handset 51 Enhanced phone functions Step by Step gt 490 Call wait trm off 490 Call wait term on Waiting tone off Waiting tone on Save number I i i Preventing and allowing call waiting automatic camp on If this function has been configured ask your service personnel you can prevent or allow a second call gt page 51 from being signaled by automatic camp on during a
20. contact your ser vice personnel you can selectively assign a specific number DID number to your telephone before making an external call The assigned number then appears on the called party s display Press the key shown Select and confirm the option shown Enter the DID number you wish to use Dial the external number 49 Enhanced phone functions Step by Step Associated dialing dialing aid If this function has been configured contact your ser vice personnel you can use a dialing aid to dial num bers and set up calls for your telephone The operating procedure depends on whether the dial ing aid is connected to the S bus or the a b T R port You can also use your system telephone as a dialing aid for other telephones Dialing aid on the SO bus On the PC select a destination and start dialing othe speaker on your telephone is switched on Lift the handset when the other party answers Dialing aid at the a b T R port On the PC select a destination and start dialing Lift the handset appears on the PC screen eo Lift the handset Dialing aid from your telephone for another tele phone Press the key shown 7 Associated dial Select and confirm the option shown Enter the internal station number Dial for oS Enter the number you wish to dial ms 50 Enhanced phone functions Step by Step Call waiting Quit and return or During a call Using
21. details exact product designation and serial number of your telephone can be found on the nameplate on the underside of the base unit Specific details concerning your communications platform can be obtained from your service technician Please have this information ready when you contact our service depart ment regarding faults or problems with the product Spenkerpnone quality and display legibility To ensure good speakerphone quality OpenStage 20 20 G only the area in front of the microphone front right should be kept clear The optimum speakerphone distance is 50 cm e Proceed as follows to optimize display legibility Turn the phone to tilt the display This ensures you have a frontal view of the display while eliminating light reflexes Adjust the contrast as required gt page 96 General information Voice encryption Your OpenStage 20 E 20 20 G software release 2 V1 R2 xxxx and later supports voice encryption on HiPath 2000 3000 5000 R 4 and later and HiPath OpenOffice EE V1 This allows you to use your OpenStage to per form tap proof calls Voice transmission is encrypted and data is decrypted at the other call party s phone and vice versa If Secure Mode is enabled on your phone and a connection is established to a phone that does not support voice encryption the call is not encrypted and thus unsecured Your service personnel can define on the communications system whether you are notified of
22. ites 35 CAMO 2 eat2t cree teat E Call request Call signal 0 0 cccccc cc cecceeceeseteteteeseseeeees Call VOIUM EG ooo cccccccceceeceeteteteteeeees Call Waiting 0 0 ceeseteteteeseeeseeees accepting allowing preventing Call waiting camp on TONG OM irera ERE 52 Call waiting on off 52 Call waiting tone on off 52 Callback E 36 Caller ID Suppression osise 65 Caller list USING cc cee teeteeeteees 43 Calling a second party 20 ee 30 Calls iN queue nsise 88 CE Mia rkinG senaera na 2 Central telephone lock o 68 CENR enea a 33 Charges for another telephone n se 60 for your telephone seses 60 Code dialing in ISDN 0 80 Conference assisi 30 Connection Options s s s 13 Connection setup AUTOMATIC o oo eeeeee eect eeeeettteteteteeees 49 Connection setup automatic 0 00 49 Consultation eiei e 30 Control relays 83 CSA stsnamascsmegrasinaamineacunias 82 D Dialing EN DIOC oo eee a 42 from the caller list internal external calls 27 on hook dialing we 27 with speed dialing 00 0 47 with the dialing aid cece 50 103 Index Dialing aid SO DUS siressa ceee EELSE 50 Dialing internal Calls cee 27 Dialing numbers from the internal directory 0 00 00 44 from the LDAP database 5 45 USING redial oo cece eect eeeeteeteeeeees 28 Differences oo ceecececceee eects eeeeese
23. number or name of the caller appears on the lower line Confirm Ringing group You can have calls for your telephone signaled audibly at up to five other internal phones The phone that an swers the call first receives the call IE Special features must be taken into consideration if your telephone operates with HiPath 5000 sys tem networking via PC network gt page 93 Saving displaying and deleting telephones for the ringing group Press the key shown Select and confirm the option shown Follow the display prompts enter the internal station number iE If your phone belongs to a ringing group your display will show the station number or the name of the originator on the upper line and that of the caller on the lower line Removing all telephones in a call ringing group Select and confirm the option shown 87 Using team functions Uniform Call Distribution UCD If configured consult your service personnel you may belong to a group of stations agents to which calls are distributed An incoming call is always assigned to the agent idle the longest Logging on and off at the beginning and end of your shift Press the key shown UCD Select and confirm the option shown 401 Log on Confirm Hil 401 Log off select and confirm the option shown H To log on enter your identification number Agent Contact your service personnel to find out what it is Lo
24. opener en abling visitors to open the door themselves by entering a 5 digit code using a DTMF transmitter or the keypad installed Speaking to visitors via the entrance telephone Prerequisite Your telephone rings Lift the handset within thirty seconds You are connect ed to the entrance telephone immediately Y or Lift the handset after more than thirty seconds Y Dial the entrance telephone number Opening the door from your telephone during a call from the entrance telephone Open door Confirm Opening the door from your telephone without calling the entrance telephone gt Press the key shown 61 Open door Select and confirm the option shown Ld Dial the entrance telephone number c Special features must be taken into consideration if your telephone operates with HiPath 5000 sys tem networking via PC network gt page 95 Opening the door with a code at the door Hie After ringing the bell enter the five digit code using the keypad or a DTMF transmitter Depending on how the door opener has been programmed a doorbell call sig nal may or may not be forwarded 40 Enhanced phone functions Step by Step 89 Door opener on SE mA o B change password 1 enable with ring o 2 enable w o ring VI Il 89 Door opener off Activating the door opener Press the key shown Select and confirm the option shown Dial the entrance teleph
25. to prevent unauthorized use gt page 67 e for using another telephone like your own gt page 74 You can save this code Press the key shown Confirm Enter the current five digit PIN f you have not yet set a PIN use 00000 the first time Enter the new PIN Re enter the new PIN IiE If you forget your code contact your service per sonnel Your code can be reset to 00000 69 More functions services Step by Step 7 A46 Timed reminder on possibly or Cadi One time only o Daily Save 46 Timed reminder off Delete o Exit M ore functions services Appointments function You can configure your phone to call you to remind you about appointments gt page 71 You must save the required call times You can enter a single appointment that will take place in the next twen ty four hours or you can enter a daily recurring appoint ment Saving appointments Press the key shown Confirm Enter a 4 digit time such as 0905 for 9 05 9 05 am or 1430 for 14 30 2 30 pm If the selected language is US English configure gt page 98 you can enter the code 2 for am or 7 for pm default am Confirm Select and confirm the option shown Confirm Deleting and checking a saved appointment Press the key shown Confirm Confirm Select and confirm the option shown More functions services Step by Step
26. unencrypted calls and how In idle mode you can view which security mode is acticated on your OpenStage gt page 63 11 Getting to know your OpenStage phone 12 Getting to know your OpenStage phone The following sections describe the most frequently used operating ele ments and the displays on your OpenStage phone The user interface of your OpenStage 20 E 20 20 G I gt Please note the descriptions of the different product variants gt page 10 The display permits intuitive operation of the phone gt page 18 The function keys allow you to call up the most frequently used func tions during a call e g Disconnect gt page 15 mailbox key and menu key Audio keys are also available allowing you to optimally configure the audio features on your telephone gt page 15 The 3 way navigator is a convenient navigation tool gt page 16 The keypad is provided for input of phone numbers codes Getting to know your OpenStage phone Ports on the underside of the phone Power supply unit QS Network Ta Local cable type Properties of your OpenStage 20 E 20 20 G OpenStage 20E 20 20G LCD display 24 x 2 characters v s v Full duplex speakerphone function a of A 10 100 Mbps Ethernet switch gt page 14 y v 1000 Mbps Ethernet switch gt page 14 A 4 Wall mounting y v wi 13 Getting to know your OpenStage phone 14
27. Documentation HiPath 2000 HiPath 3000 HiPath 5000 HiPath OpenOffice OpenStage 20 E OpenStage 20 OpenStage 20 G User Guide Communication for the open minded Siemens Enterprise Communications www siemens com open SI EM ENS Important information Important information For safety reasons the telephone should only be supplied with power e using the original power supply unit Part number L30250 F600 C14x x 1 EU 2 UK 3 US or e ina LAN with PoE Power over Ethernet which com plies with the IEEE 802 3af standard Never open the telephone or a key module Should you en counter any problems contact the responsible service per sonnel ORIGINAL eassot Use only original Siemens accessories The use of other ac cessories may be hazardous and will render the warranty extended manufacturer s liability and the CE marking invalid Trademarks The device conforms to the EU directive 1999 5 EC as at CE tested by the CE marking pet All electrical and electronic products should be disposed of separately from the municipal waste stream via designated collection facilities appointed by the government or the local authorities Proper disposal and separate collection of your old appli ance will help prevent potential damage to the environment and human health It is a prerequisite for reuse and recycling of used electrical and electronic equipment For more detailed in
28. Open the idle menu gt page 18 Select and confirm the option shown iil Your service personnel can activate deactivate caller ID suppression for all phones 65 Privacy security Step by Step 88 Room monitor or 84 Trace call 66 Monitoring a room You can use a phone to monitor a room This function must be enabled on the monitoring phone When you call this phone you can immediately hear what is happening in that room Activating the telephone to be monitored Press the key shown Select and confirm the option shown You can either leave the telephone in speakerphone mode OpenStage 20 20 G only or lift the handset and leave it directed towards the noise source Deactivating the telephone to be monitored Press the lit key The LED goes out Replace the handset Monitoring the room Enter the internal station number of the phone located in the room that you wish to monitor Trace call identifying anonymous callers not for U S You can identify malicious external callers You can record the caller s phone number during a call or up to 30 seconds after a call In this case you should not hang up Press the key shown Select and confirm the option shown iil If the trace is successful the transmitted data is stored by your network operator Contact your service personnel Privacy security Step by Step a o Lock phone i e Unlock phone
29. VISCCUINIY osvsseeaedesnceesereveerea aus 62 Voice encryption only for HiPath 2000 3000 5000 HiPath OpenOffice EE 62 Displaying status 2 2 00 0000 62 Notes on voice encryption n sssaaa naaar 63 Turning ringer cutoff on and off 00 20 0000 e cee eee 63 Activating deactivating Do not disturb 0 0 00 64 Caller ID suppression 0 0 00000 eee 65 MOonitoring a TOOM ies deka enren e e RE Me bh ees be 66 Trace call identifying anonymous callers not for U S 66 Locking the telephone to prevent unauthorized use 67 Locking another telephone to prevent unauthorized use 68 Saving YOUR PIN sive ccocuie ye tye a nae guar anhaneaha aackaawrenad edited 69 More functions Services 0 ccc cece ee ee nes 70 Appointments function 0 0 0 0 00 eee eee 70 Saving appointments 0 0 0 0 0 eee 70 Using timed reminders 00200 00 e eee eee eee 71 Sending AaMESSAGE sse aieea Seed ae eG Awe pea bade aed ded 71 Creating and sending a message 0 000 e ee eee eee 71 Viewing and editing incoming messages 55 72 Leaving an advisory Message osusu suauu crara 73 Deleting advisory messages 0 000002 eee eee eee 73 Using another telephone like your own for acall 74 Contents Using a mobile phone number at a random phone 75 Logging on to the guest telephone
30. ac Ra ak heed ea Ree ahd 15 SWAY NAVIGALOl e orso spas ae eae de aid eats Ge ae a ee ee 16 KEY Dah 4 22 4 ahes 4 aon e ates Saet oven wale d a 4 16 DiS Plain es xen OR ern Heian od ag BERG Oe ee a a 18 Idle mode 2 2 00 tees 18 MailbOX c eci tages ies eh oe eds Hah eee SO a eee i 19 Messages fj red nnn ig edie mie paaga aA Sha EE E nae ere eames eon ek 19 VOICeMAll e sisa eee eow sd tebe eed ihe ee bee ba oe ak bere ve 19 CANS IST ai aeaee eae EE ofa E cee E o A a A EEE perm ta 20 Programy Service MENU esiis adea adaa eadi aaa p a e EE a 21 Control and monitoring function 0 0 0 0 eee 22 Contents asic TUNCIONe Kin nive stag eyweeterotennesvaas 23 Answering a call 00 00000 ce eee 23 Answering a call via the handset 000020005 23 Answering a call via the loudspeaker speakerphone mode 24 Switching to speakerphone mode 0 0002 eee 25 Switching to the handset 00 000000 cece eee eee 25 Open listening in the room during acall 0 26 Ma kingcallS suree dined cette ants e le aetna a ara a che le Rta gl ch An 27 Off hOOk GialiNG amp o 024 5 e004 eause cokrowrs inia doin a uP ense 27 On hook dialing 24 ie iced eee ee ae ea ee a tee 27 Re dialing a number ccie anae gen pale ka hee od Ne 28 EndingiaCall 22 cahstie na tesiad Hada becades autedage Raat es 28 Rejecting calls smst saas a wale maaa KA GMA aie a A Tab doe 29 Turning the mi
31. al Elo o Scroll Next o Scroll Previous o if nec Delete Character if nec Delete Line Call Dialing a number from the internal directory The internal directory contains all station numbers and system speed dial numbers assigned to a name Con tact your service personnel to find out if one was con figured for your system Prerequisite Names have been assigned to the station numbers stored in the system Lift the handset Press the key shown The LED lights up Confirm If several directories have been configured Confirm The first entry is displayed on the screen Scroll to next or previous entry select and confirm the option shown select and confirm the option shown Enter the name you want to find or just the first few let ters using the alphanumeric keypad gt page 16 Select and confirm each letter to be deleted The last letter entered is deleted If all letters are deleted the first entry in the directory will be displayed again Select and confirm the option shown All entered letters are deleted and the first entry in the internal directory is displayed again The entry you wish to dial appears on the screen Select and confirm the option shown Pay attention to the notes on voice encryption gt page 63 Enhanced phone functions Step by Step Using the LDAP directory If configured ask your service personnel you can search for direct
32. al nUMbET 0ceee 10 Setting your telephone ou ee 96 SO TINGS errei n 96 SPEAKS Call pecs vee o cate neem eis 48 105 Index Speakerphone mode OpenStage 20 20 G only FUNCION deee 24 25 NOIES reniei e Sele cetes ne 3 10 24 set room character s es 98 speakerphone distance ou 3 Special dial tone s s s 64 Speed dialing dialing osicssrenn rrn 47 saving station speed dialing 47 suffix dialing oo eeeeeeeeeeeeeeeeeseeeesteteeseseees 47 SYSTEM orea E cena eee 47 Station number assigning correcting deactivating display s 65 SUPPIESSING OPENNESS 65 Station speed dialing 0 0 0 0 47 Suffix dialing AUTOMARIC oo eect eeeeeee cette etteteteteeeesees 47 DTMEF tone dialing siisii 56 System speed dialing 0 0 00 cee 47 System wide cancellation 0ccccce 77 T Tel data service s snsnseneeseseeeeeeseeeeeeeeee 81 Telephone VOCKING eenen 67 lOCKING UMIOCKING seresassasmsossa 67 SOWING S eaa 96 Telephone database LDAP 45 Telephone maintenance s es 102 Telephone WEST scrsertae ses ies cecesiassess ccteescacesiens 99 Temporary Phone nsss 74 Testing the telephone ccceeee 99 Text answering TOCEIVING oeeseececececesesceceseeeeeesteeeseeeeestaeees 72 106 Text message deleting displaying 0 0 0 0 71 SONCING DENSOS 71 Three party conference sses 30 Timed reminder s s s 70 Timed reminder answerin
33. an also forward calls to this desti nation Destinations fax 870 DID 871 fax DID 872 The call forwarding key flashes if you are a call forwarding destination gt page 15 IE Special features must be taken into consideration if your telephone operates with HiPath 5000 sys tem networking via PC network gt page 91 g Press the key shown o Open the idle menu gt page 18 Forwarding on Select and confirm the option shown 1 all calls Confirm 2 external calls only select and confirm the option shown 3 internal calls only select and confirm the option shown li Enter the destination number Save Confirm Deactivating call forwarding Press the key shown Forwarding off Select and confirm the option shown i H 3 Basic functions Step by Step Using call forwarding no reply CFNR Calls that are not answered after three rings default can be adjusted by service personnel or that are re ceived while another call is ongoing can be automatical ly forwarded to a specified telephone v Press the key shown 495 CFNR on Select and confirm the option shown Enter the destination number e Enter the internal station number for internal desti nations e Enter the external code and the external station number for external destinations Save Confirm Deactivating call forwarding no reply i Press the key shown 495 CFNR off
34. as consultation hold you must send a signal to the trunks before dialing the ser vice code or telephone number Prerequisite You have set up an external connection Press the key shown Select and confirm the option shown Enter the service code and or telephone number 57 Enhanced phone functions Step by Step 58 If you cannot reach a destination Call waiting camp on Prerequisite You have dialed an internal number and hear a busy signal It is important that you reach the called party Wait approx 5 seconds until Camp on appears on the display and the busy tone is followed by the ring tone The called party can then respond gt page 51 iil The called party can prevent automatic call wait ing gt page 52 If this feature is configured contact your service personnel you will hear the ring tone and the message Camp on is immediately displayed Busy override joining a call in progress This function is only available if it has been configured by the service technician contact your service person nel Prerequisite You have dialed an internal number and hear a busy signal It is important that you reach the called party Select and confirm the option shown The called party and person to whom this party is talk ing hear an alerting tone every two seconds If the called party has a system telephone with display the following appears on the screen Override Num ber
35. crophone on and off anaana naaa 29 Calling a second party consultation noosa aaaea 30 Switching to the held party alternating 30 Mransterring a Call 4 06 scecaacc dirama doeka ag Ears ae nade Ea 31 Call forwarding e eine oy be eae oe es GRE ORS 32 Using variable call forwarding 00 0002 eee eee 32 Using call forwarding no reply CFNR 2 0000 33 Call forwarding in the event of telephone failure CFSS 34 Call forwarding in the carrier network and forwarding multiple subscriber numbers MSN not for U S 35 USING CallbACK ioe uate nedeg arde ame dind ace da e A a Atel aa E 36 Storing a callback 2 00 0 0 36 Accepting a callback asseris ete at a an ei A ea 36 Viewing and deleting a stored callback 37 Enhanced phone functions ssssssssrcrsissresa 38 ANSWEMING Gall Sk si erdes d pisa aonde Daaa AEE anioe bie tae tbe 38 Accepting a specific call for your colleague 38 Using the speakerphone 00 20002 cece eee 39 Answering calls from the entrance telephone and opening the door40 IAIN Os CAM Siri aeieea aan Men a Ae Ea ace el ecu ar e duets ocak ace 42 En bloc sending correcting numbers 0252000 42 Using the caller list 2 2 0 2 eee 43 Dialing a number from the internal directory 44 Using the LDAP directory 00 0000002 e eee 45 Making calls using system speed dial nu
36. e 16 Confirm Deleting advisory messages Open the idle menu gt page 18 Select and confirm the option shown 73 More functions services Step by Step Z Change PIN A Using another telephone like your own for a call Other parties can temporarily use your phone like their own for an outgoing call Press the key shown Select and confirm the option shown Select and confirm the option shown Enter the number of the other user Enter the other user s lock code gt page 69 If the other user has not set a PIN he or she is prompt ed to do so on his or her phone Dial the external number This state is canceled as soon as the call is ended More functions services Step by Step n if nec m or Entry complete Using a mobile phone number ata random phone You can program a mobile phone number that was set up especially for you by your service personnel at a sys tem based OpenStage phone of your choice The origi nal guest telephone setting is deactivated The mobile phone number remains available until you log off the guest telephone Logging on to the guest telephone Log on to the guest telephone with a mobile phone number Prerequisite You received a mobile phone number and where applicable a password consult your service personnel Enter the code for Mobile Login log on see gt page 107 The request New number is output Enter the mobile pho
37. e 63 3 foe Enhanced phone functions Step by Step gt aa or or HF answerback on or HF answerback off Using the speakerphone A colleague addresses you directly over the speaker with a speaker call You hear a tone before the an nouncement The other party s name or station number appears on the screen You can conduct the call with the handset or in speaker phone mode OpenStage 20 20 G only Lift the handset and answer the call Press the OK key to confirm your selection and answer the call Press the key and answer the call IE only OpenStage 20 20 G If handsfree answerback is enabled see below you do not need to switch on the microphone you can answer directly You can answer immedi ately in speakerphone mode If handsfree answerback is disabled default set ting follow the procedure described above Placing a speaker call to a colleague gt page 48 Enabling and disabling handsfree answerback Open the idle menu gt page 18 Select and confirm the option shown select and confirm the option shown 39 Enhanced phone functions Step by Step Answering calls from the entrance telephone and opening the door If an entrance telephone has been programmed you can use your telephone to speak to someone at the en trance telephone and to activate a door opener If you have the proper authorization contact your ser vice personnel you can activate the door
38. e delayed sisisi 49 UNE GROUP eiior Holenusanemied dee ys 85 Important information oo cece eee 3 Incoming calls 20 Internal directory i 44 IP telephony 0 eeeeeeeeeeeeeeeeeeeeetteeeeeteeees 90 K Keypad oc secesczucducanccuatoniexsmetnaanactacsganeeatainaetacs 16 Keypad Claliing ssiri 80 L LAN telephony 0 0 0 0 LDAP telephone database s Leaving an advisory message 73 Location of the telephone ssis 3 Locking all PHONES essersi 68 LIOCKING UNIOCKING wccucsseesncccesontesssarcescmede 67 Loudspeaker sssrinin 24 M Mailbox KEY ooo cccccccecccseesecsecetseteeteees 12 15 Making external calls 0 eee 27 Making mobile calls 2 0 0 0 cece 74 Making trunk calls 27 Menu Key ccs cccchcetece devecscstiesseztseetdedience 12 15 Message ANSWETING o ececeeececeeeeeeeeseteeseteeetteeeeteees 72 deleting displaying s s s 71 TOCEIVING ooo eecececeecescececeseeeeeesteeeseeeeeeaeeeees 72 sending Multiple subscriber number MSN TONNAN G oranana tano 35 N Nameplate oiiire 10 Night answer ou e eeeeeeeeeeeeeeeeeeteetteeeeees 59 O OpemlisSteNiN g sarsana 26 Opening a door 40 WItN a COdEuiiricpenennnnn in 40 OpenStage 20 20 G speakerphone Mode s s s 24 25 NOES niiae leet 3 10 24 set room character ssie 98 Operating instructions 0 0 2 Operational elements s s s 12 OUTGOING callis 20 P Parking a call oo cccceeeeceeeeeeeeeestteeeees 53 Per
39. e to use certain functions Activating deactivating a group call m gt Special features must be taken into consideration if your telephone operates with HiPath 5000 sys tem networking via PC network gt page 90 f configured consult your service personnel you be ong to one or more groups of stations which can be reached via hunt group or group call station numbers ncoming calls are signaled one after the other hunt group or simultaneously group call on all phones in the group until a group member answers the call Each station in the group can still be reached via their personal station number You can activate and deactivate the audible signal for a hunt group group call or individual trunks in a group You are part of a hunt group or call group Open the idle menu gt page 18 Leave group Select and confirm the option shownl Join group select and confirm the option shown You belong to multiple groups Open the idle menu gt page 18 Leave group Select and confirm the option shownl Join group select and confirm the option shown ih ii 301 X Group name If an X appears between group trunk number such as 301 and group name the audible tone is active for this group or trunk 1 Differing display view in a HiPath 4000 environment gt page 100 85 Using team functions Ww a gt mo lon SS wn aor a gt R o pes 301 Group name Next o
40. ension at the end of the saved station number If this feature is configured a suffix is automatically di aled for example O for the exchange if no entries are made within 4 or 5 seconds Dialing with speed dial keys Prerequisite You have configured speed dial keys gt page 47 Press the key shown 7 Use speed dialing Select and confirm the option shown ill n Press the key shown Press the required speed dial key Pay attention to the notes on voice encryption gt page 63 Configure a speed dial key You can program the keys to with ten frequently used phone numbers Press the key shown 92 Change Speed Dial Select and confirm the option shownl Change Confirm i 1 Differing display view in a HiPath 4000 environment gt page 100 47 Enhanced phone functions Wn a gt me om lt wn er a gt R Change Save 4 Previous Next Change Delete Exit 80 Speaker call i gt oo Press the key shown Press the required speed dial key If the key is already in use the programmed phone number appears on the screen Confirm First enter the external code and then the external sta tion number Confirm If you make a mistake Select and confirm the option shown This deletes all entered digits Confirm Select and confirm the option shown select and confirm the option shown select a
41. ese are described in this section i HiPath OpenOffice can not be operated in a HiPath 5000 environment Leaving hunt group group call Prerequisite You are part of a hunt group group call gt page 85 in another HiPath 2000 HiPath 3000 HiPath OpenOffice EE Open the idle menu gt page 18 Select and confirm the option shown Enter the DISA station number of the other HiPath 2000 HiPath 3000 HiPath OpenOffice EE Confirm your entry Enter the DISA station number of your phone Confirm your entry Select and confirm the option shown select and confirm the option shown You belong to multiple groups associated with an other HiPath 2000 HiPath 3000 HiPath OpenOffice EE Enter group number for directed joining leaving Special functions in the LAN Step by Step DISA intern a Cd or or Forwarding on ii 1 all calls o 2 external calls only o B internal calls only Save Forwarding off Setting up follow me call forwarding You can activate deactivate call forwarding HiPath 5000 for your phone from other phones in the gt page 32 en vironment Open the idle menu gt page 18 Select and confirm the option shown DISA station number of the HiPath 2000 HiPath 3000 HiPath OpenOffice EE Confirm your entry Enter the DISA station number of your phone Confirm your entry Activating Open the idle menu g
42. formation about disposal of your old ap pliance please contact your city office waste disposal ser vice the shop where you purchased the product or your sales representative The statements quoted above are only fully valid for equip ment which is installed and sold in the countries of the Eu ropean Union and is covered by the directive 2002 96 EC Countries outside the European Union may impose other regulations regarding the disposal of electrical and electron ic equipment Important information Location of the telephone e The telephone should be operated in a controlled environment with an ambient temperature between 5 C and 40 C e To ensure good speakerphone quality only OpenStage 20 20 G the area in front of the microphone front right should be kept clear The optimum speakerphone distance is 50 cm e Do not install the telephone in a room where large quantities of dust accumulate this can considerably reduce the service life of the tele phone e Do not expose the telephone to direct sunlight or any other source of heat as this is liable to damage the electronic components and the plastic casing e Do not operate the telephone in damp environments such as bath rooms Softw are update TL During a software update the phone must not be disconnected from the power supply unit the LAN line or the phone line An update action is indicated by messages on the display and or by flashing LEDs Prod
43. g s s s 71 Toggle Connect s s s 30 Tome ialing erssssniop inesi 56 Tone dialing DTMF dialing 56 Trace call Transfer call wow an wr Bil after announcement wi BT Troubleshooting 102 Trunk flash 57 U UC Deneme a 88 Unanswered calls cceeeeeeeseeeeees 20 Unencrypted Call pinssi 62 unencrypted Call siipii 63 Unsecured connection n s 11 62 USEF SUD POM rossin en 9 Using Ethernet switches s s s 14 Using network ports more efficiently 14 V Variable call forwarding s 32 VOICE enciyPtioN eraa cee eeeeeee 11 62 CONNECTION status cece 63 ENCHY Pte Call sc csccccsees c sae aeheeseeweiteeaeh 62 INFOMATION iese renee 63 unencrypted call sssi 62 Volume KEYS da aaea a 15 W WV ORK TIM Oeps Oe 89 Overview of functions and codes Overview of functions and codes The following table lists all available functions as shown on the display If configured con tact your service personnel functions can be activated interactively select and confirm via the Program Service menu select and confirm or enter a code Interac Via the Program Service fear tively mena CE of of Code Account code V 60 Advisory msg on WA v 69 Advisory msg off Vv Vv 69 Associated dial Vv 67 Associated serv A 83 Call waiting v Vv 55 Waiting tone off Vv Vv 87 Waiting tone on A WA 87 Call wait term o
44. gging on and off during your shift Press the key shown UCD Select and confirm the option shown 402 Not available Confirm 402 Available select and confirm the option shown 8 co Using team functions Step by Step UCD 403 Work on 403 Work off VI l UCD 404 UCD night on 404 UCD night off VI l UCD 405 Calls in queue Requesting and activating a work time You can request activate work time to ensure you have enough time to wrap up the last call Your phone is ex cluded from call distribution for a set period or until you log back on Press the key shown Select and confirm the option shown Confirm select and confirm the option shown Turning the night service on and off for UCD Press the key shown Select and confirm the option shown Confirm select and confirm the option shown Display the number of waiting calls Press the key shown Select and confirm the option shown Confirm 89 Special functions in the LAN Step by Step DISA intern 90 Special functions in the LAN If your telephone is operating in a HiPath 5000 environ ment multiple HiPath 2000 HiPath 3000 HiPath OpenOffice EE systems are interconnected via a LAN Local Area Network such as a proprietary PC network You are conducting a call via the LAN PC net work In this instance you must note certain particularities for some functions Th
45. gure them to activate and deactivate automatically after tim eout iE Special features must be taken into consideration if your telephone operates with HiPath 5000 sys tem networking via PC network gt page 94 Select and confirm the option shown select and confirm the option shown Enter the relay Sensors HiPath 33x0 35x0 only If configured contact your service personnel sensors are able to recognize signals call your phone and dis play an appropriate message on the screen 83 More functions services Step by Step Radio paging not for U S If radio paging equipment PSE is connected to your system contact your service personnel you can locate people via their pocket receivers Pocket receivers signal a call request to the person you want to page This person can then answer the page at the nearest phone Paging persons To ensure that you can be found you must have en abled a ringing group gt page 87 call forwarding gt page 32 or call forwarding no answer service techni cian to the internal station number of your PSE A call request is signaled automatically Answering the page from the nearest telephone g Lift the handset Enter the code ann E Hii Enter own station number 84 Using team functions Using team functions lf configured consult your service personnel your tele phone is part of a team The team consists of internal phones that are abl
46. he option shown Select and confirm the option shown Pay attention to the notes on voice encryption gt page 63 If no name is found If your search does not yield any name corresponding to your query you can extend the range of the search e g by deleting characters Select and confirm the option shown For further procedure see above If too many names are found If more than the maximum of 50 names are found cor responding to your query only an incomplete list of re sults can be displayed You can view these results select any of the names or change the search string e g narrow the search by en tering more characters ii In this case it is advisable to narrow down the search so that all corresponding names can be displayed Confirm to view the incomplete list For further procedure see above Narrow the search down Select and confirm in order to change the search string For further procedure see above Enhanced phone functions Step by Step Making calls using system speed dial numbers Prerequisite You know the system speed dial num bers consult your service personnel v Press the key shown 7 Use speed dialing Select and confirm the option shown Cd Enter a three digit speed dial number Pay attention to the notes on voice encryption gt page 63 ifnec Suffix dialing If necessary you can suffix dial additional digits for example the user s ext
47. held party alternating Select and confirm the option shown Pay attention to the notes on voice encryption gt page 63 Combine the calling parties into a three party con ference Select and confirm the option shown IIE If voice encryption is not active or not available on a conference party s phone the entire confer ence is unsecured If necessary more informa tion about unsecured connections is available here gt page 63 Allowing call partners to continue a conference after you exit Select and confirm the option shown iil For more information on conferences see gt page 54 Basic functions Step by Step Consultation Transfer Transferring a call If the person you are speaking to wants to talk to anoth er colleague of yours you can transfer the call that col league Confirm Enter the number of the party to which you want to transfer the call Announce the call if necessary Replace the handset Select and confirm the option shown 31 Basic functions Step by Step Call forwarding Using variable call forwarding You can immediately forward internal or external calls to different internal or external telephones destinations External destinations require special configuration in the system IiE When call forwarding is active a special dial tone sounds when you lift the handset If DID DTMF is active contact your service per sonnel you c
48. his document contains general descriptions of the technical options which may not always be available in individual cases The respective fea tures must therefore be individually defined in the terms of the contract If a particular function on your phone is not available to you this may be due to one of the following reasons e The function is not configured for you or your telephone Please con tact your system support representative e Your communications platform does not feature this function Please contact your Siemens sales partner for information on how to upgrade This user guide is intended to help you familiarize yourself with OpenStage and all of its functions It contains important information on the safe and proper operation of your OpenStage phone These instructions should be strictly complied with to avoid operating errors and ensure optimum use of your multifunctional telephone in the network These instructions should be read and followed by every person installing operating or programming an OpenStage phone IiE For your own protection please read the section dealing with safety in detail Follow the safety instructions carefully in order to avoid en dangering yourself or other persons and to prevent damage to the unit This user guide is designed to be simple and easy to understand providing clear step by step instructions for operating your OpenStage phone Administrative tasks are dealt with in a sepa
49. idle mode gt page 18 the following signals alert you to the presence of new messages key LED lights up e Display Messages received Press the mailbox key A Example Caller ID Msg from Coco Chanel Message sent t Function menu Display message IIE For a description of how to edit the entries gt page 72 Voicemail If your telephone is connected to a voicemail system such as Entry Voice Mail the Mailbox key will also light up to alert you to any messages that have arrived An appropriate message also appears on the display for instance in Entry Voice Mail lt x gt new messages To play back your voicemail follow the instructions on the display 19 Getting to know your OpenStage phone 20 Caller list If you are unable to accept an external or internal call the call attempt is stored in the caller list You can also store external calls that you have answered in the caller list contact your service personnel Your telephone stores up to ten calls in chronological order Each call is as signed a time stamp The most recent entry not yet answered in the list is displayed first Multiple calls from the same caller do not automatically generate new entries in the caller list Instead only the most recent time stamp for this caller is updated and its number incremented The caller list is automatically displayed gt page 18 in the idle menu gt page
50. ls Enter the station number External calls Enter the external code and the station number Pay attention to the notes on voice encryption gt page 63 The called party does not answer or is busy Replace the handset On hook dialing Internal calls Enter the station number External calls Enter the external code and the station number The other party answers with speaker Lift the handset On hook dialing OpenStage 20 20 G only Speaker phone mode Pay attention to the notes on voice encryption gt page 63 The called party does not answer or is busy Press the key shown The LED goes out 27 Basic functions Step by Step Redialing a number The last three external telephone numbers dialed are stored automatically IiE If this feature is configured contact your service personnel account codes entered are also saved gt page 61 You can redial them simply by pressing a key Displaying and dialing saved station numbers Press the key once to dial the number last dialed Press the key twice to dial the next to the last number dialed Press the key three times to dial the third to the last number dialed or Keep confirming until the phone number you want ap pears Select and confirm the option shown 7a Pay attention to the notes on voice encryption gt page 63 Ending a call Replace the handset or Press the key shown 28 Basic functions Step by
51. mbers 47 Dialing with speed dial keys 00 2000002 e eee eee 47 Talking to your colleague with a speaker call 48 Talking to your colleague with discreet calling 49 Automatic connection setup hotline 004 49 Assigning a station number not for U S a n aoaaa anaana 49 Associated dialing dialing aid 2 0 0000200 0000 50 Contents During aall sce cernir tebe bee bone neY wobec ee eke 51 Using call waiting Second call 0 2 0 0 00000 c ee eee 51 Preventing and allowing call waiting automatic camp on 52 Turning the call waiting tone on and off 24 52 Savina number mss sanasa owas omii a iie ge hans adhere amp 4 52 Parkinga Call graria a a baea tha tebe ae bad gods 2 53 Conducting a conference 0 0 cece eee 54 Activating tone dialing DTMF suffix dialing 56 Transferring a call after a speaker call announcement in a group 57 Sending atrunk flash ssas essa racs nestani aaa CEE naa a 57 f you cannot reach a destination oaaao aaaea 58 Call waiting camp on 0 ee 58 Busy override joining a callin progress 58 Using night answer 2 2 0 0 00 eee 59 Displaying and assigning call charges 60 Displaying call charges not for U S 0 0 0 00000 c eee eee 60 Dialing with call charge assignment 0000000000 61 PRIVEC
52. n Enter correct station number Possible cause Locked function selected Possible reaction Apply to service personnel for authorization for relevant function Possible cause Dialed a non existent station number Called phone is unplugged Possible reaction Enter correct station number Call this station again lat er Possible cause Dialed your own station number Possible reaction Enter correct station number Contact partner in the case of prob lems Contact your service personnel if a fault persists for more than five minutes for example 101 Fixing problems Step by Step Troubleshooting Pressed key does not respond Check if the key is stuck Telephone does not ring Check whether the Do not disturb function is activated on your telephone gt page 64 If so deactivate it You cannot dial an external number Check whether your telephone is locked If the phone is locked enter your PIN to unlock it gt page 67 To correct any other problems First contact the relevant service personnel If the ser vice personnel are unable to correct the problem they must contact Customer Service Caring for your telephone e Never allow the telephone to come into contact with coloring oily or aggressive agents e Always use a damp or antistatic cloth to clean the telephone Never use a dry cloth e f the telephone is very dirty clean it with a diluted neutral cleaner con
53. n A 490 Call wait trm off A 490 Callback v A 58 View callbacks Delete v WA 58 Caller list y v 82 Save number Vv rA 82 Conference A A 3 Start conference va Add party v End conference Vv Vv 3 View conf parties WA WA Remove party 7 vA Drop last conf party 491 Consultation v Return to held call A v 0 Quit and return A A 0 Transfer Accept call va Control Relay On only forHiPath 3000 A 90 Control Relay Off only forHiPath 3000 Y 90 107 Overview of functions and codes Interac Via the Program Service Functions tively menu C display o oa Code Data I O Service 494 Directory 1 internal y 54 2 LDAP v 54 DISA DISA intern A V 47 Discreet Call 945 DND on s Y 97 DND off v Vv 97 Door opener on 4 89 Door opener off vA 89 DTMF dialing 4 53 En bloc dialing Dial v Forwarding on Vv Vv 1 1 all calls MA v x11 2 external calls only A WA 12 3 internal calls only v vA 13 Forwarding off v Vv 1 CFNR on A 495 CFNR off vA 495 Trunk FWD on MA A 64 Trunk FWD off MA v 64 HF answerback on vA v 96 HF answerback off Vv s 96 Hotline Join group v vA 85 Leave group WA v 85 In hunt group A vA 85 Out of hunt group vA A 85 Keypad dialing WA 503 Lock all phones v 943 108 Overview of functions and codes Interac Via the Program Service Functions tively mana CE di
54. n ongoing call Press the key shown Select and confirm the option shown select and confirm the option shown Turning the call waiting tone on and off You can suppress the call waiting tone every six sec onds for external calls A one time special dial tone then alerts you to the waiting call Activating Open the idle menu gt page 18 Select and confirm the option shown Deactivating Open the idle menu gt page 18 Select and confirm the option shown Saving a number You can save your call partner s station number for sub sequent redialing from the caller list gt page 43 Prerequisite You are conducting a call Select and confirm the option shown 1 Differing display view in a HiPath 4000 environment gt page 100 Enhanced phone functions Step by Step 56 Park a call Retrieve call Parking a Call You can park up to ten calls either internal external or both Parked calls can be displayed on and picked up from another telephone This feature is useful if you want to continue a call at another phone Prerequisite You are conducting a call Press the key shown Select and confirm the option shown Enter the number of the park slot 0 9 and make a note of it If the park slot number you entered is not dis played it is already in use enter another one Retrieving a parked call Prerequisite One or more calls have been parked The phone is idle Press the key sh
55. n shown Viewing the conference parties Select and confirm the option shown The first party is displayed To display other parties confirm each subsequent display To exit the list Select and confirm the option shown Enhanced phone functions Step by Step View conf parties Next Remove party Leave conference o End conference o v Drop last conf party Removing parties from the conference Select and confirm the option shown The first party is displayed Confirm as often as required until the desired party ap pears Select and confirm the option shown IE If a participant that was connected to the confer ence via an unencrypted line leaves the confer ence remains unsecured Leaving a conference Select and confirm the option shown Replace the handset if this feature is configured con tact your service personnel Ending a conference Select and confirm the option shown Replace the handset if this feature is configured con tact your service personnel Removing the ISDN central office party from the conference Select and confirm the option shown 55 Enhanced phone functions Step by Step Activating tone dialing DTM F suffix dialing You can transmit dual tone multifrequency DTMF sig nals to control devices such as an answering machine or automatic information system Press the key shown 53 DTMF dialing Select and c
56. nd confirm the option shown Talking to your colleague with a speaker call You can make a loudspeaker announcement through a loudspeaker if connected ask your service personnel or to an internal user with a system telephone without any action on their part Open the idle menu gt page 18 Select and confirm the option shown Enter the station number IiE Responding to a speaker call gt page 39 Enhanced phone functions Step by Step gt a im Ea 41 Temporary MSN aaa Talking to your colleague with discreet calling lf this function has been configured ask your service personnel you can join an ongoing call conducted by an internal user at a system telephone with display You can listen in unnoticed and speak to the internal user without being overheard by the other party dis creet calling Lift the handset Enter the code Enter your internal station number iil Your service personnel can protect your tele phone against discreet calling Automatic connection setup hotline If this function is configured contact your service per sonnel the system automatically sets up a connection to a preset internal or external destination Lift the handset Depending on the setting the connection is either set up immediately or only after a preset period of time hotline after a timeout Assigning a station number not for U S If this function has been configured
57. ne functions Step by Step Using the caller list Detailed information as well as a sample display entry are provided on gt page 20 Retrieving the caller list Prerequisite Service personnel has set up a caller list for your telephone Open the idle menu gt page 18 Caller list Confirml The latest entry is displayed see the example on gt page 20 Next To view other calls confirm each subsequent display Ending retrieval Previous menu Select and confirm the option shown i i Press the key shown The LED goes out Press the key shown The LED goes out Displaying the call time Prerequisite You have retrieved the caller list and the selected call is displayed gt page 20 Time date sent Select and confirm the option shown Dialing a station number from the caller list Prerequisite You have retrieved the caller list and the selected call is displayed Call Select and confirm the option shown Pay attention to the notes on voice encryption gt page 63 gt The caller is automatically deleted from the caller list when a connection is finally set up Removing an entry from the caller list Prerequisite You have retrieved the caller list and the selected call is displayed a Delete Confirm 1 Differing display view in a HiPath 4000 environment gt page 100 43 Enhanced phone functions Step by Step Y o q Directory if nec 1 intern
58. ne number Enter your password Press the key shown Confirm The logon procedure starts Your mobile phone number will appear on the left of the display when you are correctly logged on gt page 18 75 More functions services Step by Step Moving the connection to the next telephone If you want to move your connection from the first guest telephone to a second guest telephone log onto the second guest telephone in the usual fashion see gt page 75 The message Log off successful is output on the first guest telephone The home telephone remains lo cked You can now use the second guest telephone in the same way as the first one Logging off the guest telephone Press the Mobile Login key Enter the code for Mobile Login log off see gt page 107 oe Logging off is initiated The guest phone is now available with its original phone number properties and functions 76 More functions services Step by Step Resetting services and functions system wide cancellation for a telephone A general reset procedure is available for initiated func tions The following functions are deleted if enabled Forwarding on Advisory msg on Ringing group on Hunt group off Suppress call ID Call waiting tone off Do not disturb on Ringer cutoff on Received messages View callbacks Press the key shown 0 Reset services Select and confirm the option shown 1
59. o know your OpenStage phone 22 Control and monitoring function A control or monitoring function can be activated on your phone for service purposes by remote maintenance Control function Service personnel have the option to activate and deactivate features of the phone via remote maintenance During maintenance the handset mi crophone loudspeaker and headset are deactivated You are additionally informed on the display that the control function is active Monitoring function In order to detect malfunctioning of a phone for example the service per sonnel install a monitoring function You can use your phone as normal du ring monitoring However you will first be informed about the operation with a message on the display and prompted to allow monitoring Basic functions Step by Step gt CE o E Basic functions NE Please read the introductory chapter Getting to know your OpenStage phone gt page 12 care fully before performing any of the steps de scribed here on your phone Answering a call Special default ring signaling is set for your telephone e When you receive an internal call your telephone rings once every four seconds single tone se quence e When you receive an external call your telephone rings twice in rapid succession every four seconds dual tone sequence e When you receive a call from the entrance tele phone your telephone rings three times in rapid succession ever
60. one number Enter the five digit code Default code 00000 Select the displayed function and press the OK dialog key to change the code Select and confirm the option shown You can also open the door without a doorbell ring Deactivating the door opener Press the key shown Select and confirm the option shown 41 Enhanced phone functions Step by Step Please dial Delete number v i i Cancel or q or 42 M aking calls En bloc sending correcting numbers If this feature is configured contact your service per sonnel a connection is not attempted immediately when a station number is entered This means that you can correct the number if necessary The station number is only dialed at your specific re quest Internal calls Enter the station number External calls Enter the external code and the station number Dialing entered displayed numbers Lift the handset Confirm Pay attention to the notes on voice encryption gt page 63 Correcting numbers entered IE A station number can only be corrected as it is being entered Station numbers stored for num ber redial for example cannot be corrected Select and confirm the option shown The last digit entered in each case is deleted Enter the required digit s Canceling en bloc sending Select and confirm the option shown Press the key shown The LED goes out Press the key shown Enhanced pho
61. onfirm the option shown in You can use the keys through Bud and to transmit DTMF signals ieg Ending the call also deactivates DTMF suffix dial ing Your system may be configured so that you can start DTMF suffixdialing immediately after set ting up a connection 56 Enhanced phone functions Step by Step Consultation 80 Speaker call l I v Transfer g 51 Trunk flash Transferring a call after a speaker call announcementin a group lf this function has been configured contact your ser vice personnel you can use a speaker call announce ment gt page 85 to announce a call in progress to a group of users gt page 48 After a member of the group has accepted the call re quest you can transfer the waiting party Prerequisite You are conducting a call Confirm The other party is placed on hold Press the key shown Select and confirm the option shown Enter the group s station number Announce the call When a member of the group accepts the call gt page 39 you are connected to this party Replace the handset Select and confirm the option shown Log If the connection between the two other parties is not established within 45 seconds the call from the first part returns to you recall Sending a trunk flash To activate ISDN type services and features through the network carrier s analog trunks or those of other com munications platforms such
62. ons code 0 gt page 77 Call forwarding code 1 1 gt page 32 Lock and unlock phone code 66 66 gt page 67 e Save your PIN code 93 gt page 69 e Send a message code 68 68 gt page 71 e Leave an advisory message code 69 69 gt page 73 Ringing group code 81 81 gt page 85 Group call code 85 85 gt page 85 Caller ID suppression code 86 86 gt page 65 Camp on tone code 87 87 gt page 52 Open door code 61 gt page 40 Release door opener code 89 89 gt page 41 Control relays code 90 90 gt page 83 Do not disturb code 97 97 gt page 64 Ringer cutoff code 98 98 gt page 63 Dial using speed dial code 7 gt page 47 Associated service code 83 gt page 78 Prerequisite Your phone supports tone dialing DTMF or you can switch your phone to tone dialing The phone is not connected to the system Establish a connection to the system Enter the station number contact your service personnel Wait for the continuous tone if necessary switch phone to tone dialing and enter the internal number as signed to you and the corresponding PIN Enter the code only required if programmed in the sys tem 79 More functions services Step by Step Hie Wait for the dial tone and enter the code for example 97 for Do not disturb on If necessary make further entries refer also to the user guide for dial pulse DTMF phones or MA H m Dial the external number IiE Yo
63. or name You can now start talking Enhanced phone functions Step by Step Night answer on default Fe i o Cd Save Night answer off Using night answer When night answer mode is active for example during a lunch break or after office hours all external calls are immediately forwarded to a specific internal telephone night station The night station can be defined by ser vice personnel standard night answer service or by you temporary night answer service Tl Special features must be taken into consideration if your telephone operates with HiPath 5000 sys tem networking via PC network gt page 92 Activating Select and confirm the option shown Press the OK dialog key to confirm standard night an swer service Enter the code standard night answer service Enter the destination number temporary night answer service Confirm Deactivating Select and confirm the option shown Service personnel can also configure an automatic night answer service The automatic night answer ser vice activates at specific times for your telephone de pending on how it is programmed You can deactivate the automatic night answer service or replace it with a night answer service you configured see above 59 Displaying and assigning call charges Step by Step 65 Show call charges 60 Displaying and assigning call charges Displaying call charges n
64. ory data in the LDAP database and dial the number of any subscriber you find there Prerequisite The LDAP search feature has been con figured in the system eo Lift the handset d Press the key shown The LED lights up Directory Confirm if nec If several directories have been configured 2 LDAP Select and confirm the option shown Enter the name you wish to search for using the keypad max 16 characters gt page 16 You can enter an incomplete name e g mei for Mei er Cd if nec f configured ask your service personnel you can also search for surname and first name To separate sur name and first name by a space enter 0 You can en ter incomplete names e g mei p for Meier Peter if nec Delete Character Select and confirm each letter to be deleted The last letter entered is deleted IE In large databases the results of the search may be incomplete if too few characters are entered gt page 46 Search Confirm The name is searched for This may take a few seconds 45 Enhanced phone functions Step by Step Call fe e Scroll Next Scroll Previous Call Modify search Show matches o Modify search The result is displayed If only one name is found it is displayed Confirm If several names are found max 50 the first name is displayed Scroll to next or previous entry confirm select and confirm t
65. ot for U S For the current call Call charges are shown by default on the display when a call ends f you want to display call charges as they occur during a chargeable call your service personnel must request his option from the network operator Call charge display must be requested from the net work operator and configured by the relevant service personnel Depending on the setting call charges are displayed during or after a call Depending on the network operator free external calls are also displayed The message Free of Charge ap pears on the screen either before or during the call f the cost indication facility has not been installed the display will show the dialed number and or the length of he telephone call na If a call is forwarded call charges are assigned to the destination of the call transfer operation For all calls and for the last call Connection charges for the last chargeable call made are displayed first After five seconds the accumulated connection charge total is displayed Press the key shown Select and confirm the option shown Displaying and assigning call charges Step by Step 60 Account code VI lil Ge if nec or E Dialing with call charge assignment You can assign external calls to certain projects Prerequisite Your service personnel have defined ac count codes for you Press the key shown Select and confirm the option shown
66. own Select and confirm the option shown Enter the park slot number you noted earlier If the park slot number you enter is not in use you can not retrieve the call Tl If a parked call is not picked up after a specific pe riod of time the call is returned to the telephone from where it was parked recall 53 E nhanced phone functions WN e Eej o lt 0p er T nnu E z uo Start conference Conference Return to held call Add party Conference View conf parties Next Exit list nS Conducting a conference In a conference call you can talk to as many as four oth er parties at the same time These may be internal or external users IiE You can only add parties to or remove them from a conference if you initiated the conference Call the first party Select and confirm the option shown Call the second party Announce the conference Select and confirm the option shown A tone sounds every 30 seconds to indicate that a con ference is in progress na If voice encryption is not active or not available on a conference party s phone the entire confer ence is unsecured If necessary more informa tion about unsecured connections is available here gt page 63 If the second party does not answer Confirm Adding up to five parties to a conference Confirm Call the new party Announce the conference Select and confirm the optio
67. r network and forwarding multiple subscriber numbers MSN not for U S f this function has been configured contact your ser vice personnel you can forward calls to your assigned multiple subscriber number MSN DID number direct y within the carrier network For example you can forward your phone line to your home phone after business hours Press the key shown Select and confirm the option shown Select and confirm the required type of call forwarding select and confirm the option shown select and confirm the option shown Enter your DID number Enter the destination number without the external code Confirm Deactivating call forwarding Select and confirm the option shown Confirm the displayed call forwarding type Enter your DID number 35 Basic functions Step by Step Callback Pag or q or Answer 36 Using callback You can request a callback if the internal station called is busy or if nobody answers This also applies for external calls via ISDN exchanges This feature saves you from having to make repeated attempts to reach the user You receive a callback e When the other party is no longer busy e When the user who did not answer has conducted another call IiE When configured contact your service person nel all callback requests are automatically delet ed over night Storing a callback Prerequisite You have reached a busy line or no one
68. r the DISA station number of the HiPath 2000 HiPath 3000 HiPath OpenOffice EE where you wish to control the door opener Confirm your entry Enter the DISA station number of the phone you wish to use to control the door opener Confirm your entry Select and confirm the option shown Dial the entrance telephone number 95 Individual phone configuration Step by Step Individual phone configuration Adjusting display settings Adjusting the display to a comfortable reading angle You can swivel the display unit Adjust the display unit so that you can clearly read the screen Setting contrast The display has four contrast levels that you can set ac cording to your light conditions or L Press one of the keys shown in idle mode Display contrast Select and confirm the option shown orL 1 Change the display contrast Press the key repeatedly until the desired level is obtained Save 96 Individual phone configuration Step by Step lor Ha eal or a Ring volume or aa i er eal Elo a Adjusting audio settings Optimize the audio settings on your OpenStage 20 E 20 20 G for your environment and according to your per sonal requirements Adjusting the receiving volume during a call You are conducting a call Raise or lower the volume Keep pressing the key until the desired volume is set Save Adjusting the ring volume Press one of the keys shown in idle mode
69. rate manual The Quick Refer ence Guide contains quick and reliable explanations of frequently used functions Service IE The Siemens service department can only help you if you experi ence problems or defects with the phone Should you have any questions regarding operation your specialist retailer or network administrator will gladly help you For queries regarding connection of the telephone please contact your network provider If you experience problems or defects with the phone please dial the ser vice number for your country General information 10 Intended use The OpenStage phone is a desktop or wall mounted unit designed for speech transmission and for connection to the LAN Any other use is re garded as unauthorized Telephone type The OpenStage 20 is available in three product variants which differ in the following points OpenStage 20 E The suffix E stands for economy You can perform open listening with the OpenStage 20 E gt page 26 however speakerphone mode gt page 24 is not available This variant has a 10 100 Mbps Ethernet switch gt page 14 OpenStage 20 OpenStage 20 has a speakerphone mode gt page 24 and this variant also has a 10 100 Mbps Ethernet switch gt page 14 OpenStage 20 G The suffix G stands for Gigabit OpenStage 20 G has a speakerphone mode gt page 24 and this variant also has a 1000 Mbps Ethernet switch gt page 14 The identification
70. sonal identification number 69 Phone locking another n 68 locking unlocking centrally 68 TESTING 2 cceeeeeeteeteteeeeee 99 using another like your OWN n s 74 Phone functions testing s s s 99 Phone S ttiNgS eeeeeeeeeeeeeeeteeeeeeeeeees 96 PICKG Call repna 38 87 PIN se eeceteveesesacetacees ony eaeece eee werd 69 for a telephone ou cece ete eteeeeeee 67 PIN SAVING eea ece an Ae 69 Product designation c ccceeeeeee 10 Product variants s e 10 Program Service MENU o ar 21 Programming your telephone 96 Project CallS aunan Project code account code R Radio paging equipment PSE 84 Recall sssini inania 57 Receiving VOIUME s s 23 97 Redialing a NUMber ssssssssisisisisisieeereneen 28 from the caller list 0 0cccceeeeeeeee 43 Relay S horrena aE 83 Resetting functions ceeeeeeeeeeeee 77 Resetting services oo cece 77 RINGTONE dae tives cea enncee 97 Ring volume Ringer cutoff Ringing group ROOM MONItOF oo cece cece cece cseeeeeee 66 S Safety precautions s s s 2 Second call ACCO PLING sensere as 51 Secure Call rees e Ravaaneneia 11 encrypted Call oo cece cece cece 62 unencrypted Call oo ccc cece 62 Secure Call lossin 62 CONNECTION StAtUS oo cece 63 INFOMATION enanar 63 Secure CONNECTION eee eee 11 62 SENSOMS ooeeecccccccccesescstessestsecetseesesteeceseeeeeseees 83 Seri
71. splay oe oe Code Lock phone y v 66 Unlock phone v A 66 Change PIN A 93 Mobile Login log off 9419 Mobile Login log on 9419 Mute on WA 52 Mute off v 52 Night answer on A s 44 Night answer off Vv v 44 Open door F 61 Override A vA 62 Page Answer page not for U S WA 59 Park a call v 56 Retrieve call TA 56 Phone test MA 940 Pickup directed WA 59 Pickup group WA v 57 Accept call Vv Redial v Rejecting calls y Release Reset services Vv 0 Ringer cutoff on MA va 98 Ringer cutoff off v of 98 Ringing group on WA 81 Ringing group off Vv 81 Room monitor Vv 88 Select language v A8 109 Overview of functions and codes Interac Via the Program Service Functions tively menu CE display oe oe Code Sendmessage yw yw 68 View sent message Vv Vv 68 View messages Vv Vv 68 Mailbox Show call charges own phone s 65 Speaker call y 80 Suppress call ID y vA 86 Restore caller ID Vv MA 86 Tel data service 42 Temporary MSN not for U S y VS 41 Temporary Phone VA 508 Timed reminder on A 46 Timed reminder off Vv 46 Toggle Connect A vA 2 Trace call v 84 Transfer MA Trunk flash v 51 UCD Log on MA 401 Log off v 401 Available Vv 402 Not available VA 402 Work on MA 403 Work off Vv 403 UCD night on v 404 UCD night off s 404 Calls in queue y 405 Use speed dialing A 7 Change Speed Dial station y 92 110
72. t page 18 Select and confirm the option shown Confirm select and confirm the option shown select and confirm the option shown Enter the destination phone number Confirm Deactivating Open the idle menu gt page 18 Select and confirm the option shown 91 Special functions in the LAN Step by Step 92 Using night answer If authorized contact your service personnel you can set telephones in other HiPath 2000 HiPath 3000 HiPath OpenOffice EE communications platforms as the night answer gt page 59 Open the idle menu gt page 18 Select and confirm the option shown Enter the DISA station number of the other HiPath 2000 HiPath 3000 HiPath OpenOffice EE Confirm your entry Enter the DISA station number of your phone Confirm your entry Activating Open the idle menu gt page 18 Select and confirm the option shown Enter the destination number temporary night an swer service Confirm Deactivating Open the idle menu gt page 18 Select and confirm the option shown Special functions in the LAN Step by Step VI l 81 Ringing group on Add to ringing group Add another station Display remove Entry complete l ri Nh Ringing group off Ringing group You can have calls for your telephone signaled audibly at external telephones or at telephones in other HiPath 2000 HiPath 3000 HiPath OpenOffice EE com munications platforms gt page 87
73. taining surfactants such as a dish detergent Afterwards remove all traces of the cleaner with a damp cloth using water only e Never use aggressive or alcohol based cleansers on plastic parts The use of scouring agents is also for bidden 102 Index Numerics SWAY NAVIQALON sscnadcnteccwssneasceeiieecmenecneses 16 A Activating door Opener n se 40 Advisory MESSAGE n 73 deleng eierens e 73 AGEM S eeaeee E E 88 Announcement eececeeseceteeeeetteeeteeeeeeees 48 Assigning a DID number s s s 49 Associated dialing dialing aid 50 Associated Service ou eeeceeeeteeeeeteeetees 78 Audio keys ssisissseisisisisisirinririsnrisrennennnn 15 Automatic camp on preventing and allowing s 52 Automatic connection Setup s 49 B Busy override sssini 58 C Call ACCEPLING ferenn e 23 accepting grOUP cscernine ae 87 ANSWETING ovanan 23 distributing 88 entrance phone forwarding DORKING asss 53 pickup directed sissen 38 PEJEC NG urrena i 29 retrieving from park sssrin 53 transfer after announcement 57 transferring sesesessssesesiseneiserireeenrerereeeeee 31 Call charge assignment s is 61 Call charges for another telephone s s s 60 for your telephone s s 60 Call d ration ssec 60 Call Tonwardin axiccscitiscnscareeacunaren ices 32 in the event of telephone failure 34 MSN COM ctentiectn ar tirntnaticd
74. teeeesteeees 10 Direct inward system access DISA 79 Directory intemal ssaiseesseminiensenm 44 DISA sccvssasnenssssertasntssastententavancnsessasuennigasiansals 79 Discreet calling srrnennnianiaan 49 Display Angle sssrinin 96 Dis play contrast samsenta 96 Display view for HiPath 4000 environment 6 100 Distributing Calls ceceeeeeeeeeeeeeee 88 Do not disturb oo eee eee eeteeeteteeeeteees 64 Door release oo eeeececccceeeeeeeeeeeeeteeeteeeees 41 E Editing a dial number nsss Editing dial inputs Editing the station number En bloc dialing sossen Fe Encrypted Call oo ccccccccccseccsecsecseneeteees Entrance telephone sssi External code o0 cccececeeeeceeeeteeetetseeteees F Forwarding MSN if CO ossis 35 multiple subscriber number MSN 35 Forwarding MSN in CO ou 35 FUNCTION KEYS n se 15 Functions activating deactivating for another tele PINGING serar resetting ecse cynnen using from the outside 104 G General information n 9 Gioupcall easan it ee ce 85 H andsfree answerback s 39 Oe etree Recrierer E 39 OI ss ssacavoczoheresastashes E E 39 iPath 5000 follow me call forwarding s s s 91 GROUP Call cis ycteasced aeei a 90 IVI QT OUP siesena 90 NIGHE ANSWEF merceian 92 OPENING a OOF ou eeeeeeeeeeeeeeeeeeteeeteeeees 95 relays ringing group ou eseeeeseeeeeeeeeeeeteeeeetseseteeeees 93 ONE co e eeteed aera 49 otlin
75. tions testing You can test your phone s functionality Prerequisite The phone is in idle mode Press the key shown Select and confirm the option shown Select and confirm the option shown If everything is functioning correctly e all LEDs on the phone flash only the menu key LED is continuously lit your station number is displayed all pixels are active on the display the ring tone is audible 99 Differing display view in a HiPath 4000 environment Differing display view in a HiPath 4000 environment Depending on the system configuration some functions may not always be offered in the display as described in this document In addition display texts may differ from those described in this document according to the system configuration The following table provides an overview HiPath 2000 iiai RE Office HiPath 4000 display Description display Service Program Service gt page 21 View callbacks Show callback destinations gt page 37 Caller list Call log gt page 43 Change Speed Dial Speed dialing gt page 47 Call wait term Camp on termination gt 52 Call wait term off Camp on deact page Ringer cutoff on Ringer on gt page 63 100 Fixing problems Step by Step Invalid entry Not authorized Currently not possible Invalid station number Fixing problems Responding to error messages Possible cause Station number is incorrect Possible reactio
76. u can only perform one function establish one outgoing connection at a time The connection is cleared as soon as the function is successfully activated In the case of an external call the connection is cleared as soon as one of the call partners hangs up Using functions in ISDN via code dial ing keypad dialing If authorized contact your service personnel you can access ISDN functions in some regions using codes Press the key shown 503 Keypad dialing Confirm a s Enter the required trunk number contact your service personnel Entering a code for required ISDN function contact your service personnel TL Contact your network provider to find out which ISDN functions can be code operated in your country Siemens Enterprise Communications GmbH amp Co KG shall not be liable for damages costs which may be incurred by fraudulent activ ities or remote operation such as toll fraud 80 More functions services Step by Step 42 Tel data service l Entry complete or Controlling connected computers programs telephone data service f this function has been configured contact your ser vice personnel you can control connected computers or programs running on them such as hotel services or information systems from your telephone Prerequisite You have set up a connection Press the key shown Confirm For entering data you are guided by the connected
77. u have sent Prerequisite The recipient has not yet accepted a sent message Open the idle menu gt page 18 Select and confirm the option shown Confirm The text message is displayed Select and confirm the option shown The message is deleted Viewing and editing incoming messages Pay attention to the notes on gt page 19 The LED lights up Press the key shown Confirm The sender s caller ID appears on the display Confirm The text message appears on the display Viewing the transmission time Confirm Calling the sender Select and confirm the option shown Deleting messages Select and confirm the option shown More functions services Step by Step Advisory msg on il O Will return at o Enter message text Save Advisory msg off i I e Leaving an advisory message You can leave messages advisory messages on your phone s display for internal callers that wish to contact you in your absence When you receive a call the message appears on the caller s display Open the idle menu gt page 18 Select and confirm the option shown Select predefined text can be changed by service per sonnel and confirm Enter the code directly The code is shown on your display with the correspond ing message IE Predefined messages with a colon can be com pleted by entering a digit Select and confirm the option shown Enter message up to 24 characters gt pag
78. uct support on the Internet Information and support for our products can be found on the Internet http Awww siemens enterprise com Technical notes current information about firmware updates frequently asked questions and lots more can be found on the Internet at http wiki siemens enterprise com Contents Contents Important informado G2 cuxederad sixdecenderad 2 MrademarKkS neni cedri reeda ee aes ease 448 bce ie EA 2 Location of the telephone n nananana 3 Software Updater esnie e cereal nickle a E ea a dl E be 3 Product support on the Internet 00 0000 2002 e eee eee 3 General information ssassn aasan 9 About this ma al sssr euss a masse ciega aiet ee 9 SENICE ch nt cea e eE e E A a E A ieee EREE 9 Intended USC unes cede eed ee rt eed od baa end ea EE e E 10 Telephone type 2 2 2 eee 10 Speakerphone quality and display legibility 10 VOICE SNChYPTOR aap cl ee end ale dy Say dale eee ae ab eG 11 Getting to know your OpenStage phone 12 The user interface of your OpenStage 20 E 20 20G 12 Ports on the underside of the phone 2 22000 13 Using network ports more efficiently 14 KOYSieiciaa sheet Seana 2455 iveened AE A pede deand bean dae 15 FUNCTION KEYS lead ards a ate oh B e a doesent Soka na E RA 15 Mailbox key and Menu key 0000 000022 e eee 15 PRUGIO KEV Sisco kets iit a ena A
79. y for encrypted call Turning ringer cutoff on and off If you do not wish to take calls you can activate the ring er cutoff function Calls are only identified by one ring signal and they are shown on the display Activating Open the idle menu gt page 18 Select and confirm the option shown Deactivating Open the idle menu gt page 18 Select and confirm the option shown 63 Privacy security Step by Step Ww w DND off Activating deactivating Do not disturb If you do not wish to take calls you can activate do not disturb Internal callers hear the busy tone external call ers are connected to another phone which you can specify contact your service personnel Activating Open the idle menu gt page 18 Select and confirm the option shown Deactivating Open the idle menu gt page 18 Confirm Loa When you lift the handset you will hear a special tone continuous buzzing reminding you that Do not disturb is activated Authorized internal callers automatically override the DND feature after five seconds Privacy security Step by Step Suppress call ID Restore caller ID oF w Caller ID suppression You can prevent your station number or name from ap pearing on the displays of external parties you call The feature remains active until you deactivate it Activating Open the idle menu gt page 18 Select and confirm the option shown Deactivating
80. y four seconds triple tone se quence e lf acallis waiting you hear a short tone beep every six seconds i Your service personnel can adjust the ring ca dence for external and internal calls for you In other words different ring cadences can be set for different internal callers The number or the name of the caller appears on the display Answering a call via the handset The phone is ringing The caller appears on the screen Pay attention to the notes on voice encryption gt page 63 Lift the handset Raise or lower the volume Keep pressing the key until the desired volume is set 23 Basic functions Step by Step 24 q if nec or L or l i Answ ering a call via the loudspeaker speakerphone mode a Speakerphone mode is only available on OpenStage 20 20 G Suggestions for using speakerphone mode e Tell the other party that you are using speakerphone mode e The speakerphone works bests at a low receiving volume e The ideal distance between the user and the tele phone set in speakerphone mode is about 50 cm approx 20 inches The phone is ringing The caller appears on the screen Pay attention to the notes on voice encryption gt page 63 Press the key shown The LED lights up Raise or lower the volume Keep pressing the key until the desired volume is set Ending a call Press the key shown The LED goes out Press the key shown Basic functions
81. your entry with 17 Getting to know your OpenStage phone 18 Display Your OpenStage 20 E 20 20 G comes with a tilt and swivel black and white LCD display Adjust the tilt and contrast to suit your needs gt page 96 Idle mode Your phone is in idle mode when there are no calls taking place or settings being made Example 1815 DE Date 220870 Open the idle menu Own phone number Idle menu When in idle mode press a key on the 3 way navigator gt page 16 to dis play the idle menu You can call up various functions here The idle menu includes selected functions from the Program Service menu gt page 21 It may contain the following entries e Caller list Forwarding on Lock phone DND onl Advisory msg on Ringer cutoff on Send message View sent message View callbacks Directory HF answerback on Suppress call ID Waiting tone off DISA intern 2 1 Must be activated by service personnel 2 Only appears when there are messages that the recipient has not yet viewed 3 Only appears if callback requests are saved Getting to know your OpenStage phone Mailbox Depending on the type and configuration of your communications platform contact the relevant service personnel messages from services such as HiPath Xpressions are displayed in this application in addition to messages received Messages You can send short text messages to individual internal stations or groups In

OpenStage 20 E/20/20 G HiPath 3000/5000/HiPath

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