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1. Advanced WMM Support on ze Gef No Acknowledgement Off Brigg Power Save Support on ze gt WMM Discard EDCA AP Parameters CWmin CWmax AIFSN pta ple First AC BEl15 163 3 o 0 off y AC_BK 15 11023 z lo o off si ac vz 15 P 6016 3008 off ei AC_VO 3 7 1 3264 1504 off EDCA STA Parameters AC BEl15 1023 Cem bo o AC_BK 15 1023 Fd 0 D AC MI 15 2 6016 3008 AC_VO 3 7 2 3264 11504 WMM TXOP Short Retry Short Fallbk Long Retry Long Fallbk Max Rate in Parameters Limit Limit Limit Limit 500kbps AC_BE 7 3 4 2 lo AC Dk 3 4 2 0 AC_VI 7 3 4 2 0 AC_VO 7 3 4 2 0 Fig 2 44 Gateway Wireless WMM Page 67 87 technicolor Gateway USB Web Page Group 1 USB Basic settings This page allows basic control of the USB devices shared over the network Enable USB Devices connected to the USB port Control the USB devices can be enabled for all or approved one Approved Devices button to Approve Devices page Enable USB Devices to be Shared Storage Yes or No to decide if sharing storage Storage Configuration button to Storage Basic page to set detail configuration Enable the Media Server DLNA DLNA Digital Living Network Alliance Media Service Configuration button to Media Server page technicolor sp VoIP Status Network Advanced Firewall Parental Control Wireless US
2. Page 53 87 technicolor 1 Radio To set the basic configuration for the wireless features click RADIO from the Wireless menu These must match the settings you make on your wireless equipped PC on the LAN side VoIP Status Network Advanced Firewall Parental Control Wireless USB e a gt Radio Wireless e 802 11 Radio This page allows configuration of the Wireless Radio including current country and channel number Primary Network Access Control Advanced Interface Enabled mei Wireless MAC Address FC 94 E3 0C A44 BD Iw Output Power 100 M WMM 802 11 Band 2 4 Ghz M Current 2 4 GHz 802 11 n mode Auto M 802 11 N Support Required og el Bandwidth 20 Mhz iv Current 20MHz Bridging Sideband for Control Channel 40 Mhz only Control Channel e m Current Channel 6 Current None interference Level Acceptable Regulatory Mode Off M TPC Mitigation db OBSS Coexistence 1 Enabled STBC Tx Auto M Apply Restore Wireless Defaults Scan Wireless APs Fig 2 32 Gateway Wireless Radio O Interface The wireless radio in your gateway can be completely de activated by changing Interface to Disabled Click the Apply button to save your settings Activated by changing interface to enabled eo Wireless MAC Address The MAC address for this wireless device will be displayed in this field automatically e Output Power This setting decides the output power of this
3. France Page 3 87 technicolor Chapter 1 Connections and SetUP coonnnccccnnccnnncnnnnnnnnccccnononnnnnnnnccnncrn cnn nn nn rre rra cnn rre 7 Turning on the Wireless Voice Gateway ENNEN 7 INFO 7 Wireless Voice Gateway Features ANNE 7 Whats one CD ROM iaa odas abaratar 9 Computer Requirements ic 9 Wireless Voice Gateway Cvenleuw ENEE 10 Front nn ee ee eee 10 Rear E E 13 Wall MOUMINg rr 14 Relationship among the Devices ANEN 14 What the Modem dee 14 What the Modem Needs to Do lts Job 14 Contact Your Local Cable COMPA issued 15 Connecting the Wireless Voice Gateway to a Single Computer 15 Attaching the Cable TV Wire to the Wireless Voice Gateway ccoooocccccccccncccconnncnnanccnnnnncnnnnnnnno cnn 16 Installation procedure for connecting to the Ethernet interface ooooocccnnnncccccccconccccnnnnanannnccnnnnnns 18 Telephone or Fax Connection ENNEN 18 Chapter 2 WEB Conttguratton nn conan rrnnnnn nn nnccnnnnn 19 Accessing the Web Configuration ee 19 Outline of Web Manager saca ius 20 Warning message to change the p seword EEN 21 Gateway Status Web Page Group 22 Ee 22 2 COMECION css ns di 23 on o o O 24 4 EE A A 27 DEVENE o AA e o e nn 28 6 E os 28 7 Backup EE 29 Gateway Network Web Page Group score 31 A e 31 2 WAN POP E Ro et aap tase o o A 32 A A Ee 33 e E eee eer eer eee ee 34 5 Ee 35 6 FTP EE Ereegnes 36 7 PON DaSe PASSIAOUGM escanea 37 Gateway Advanced Web Page Group
4. Network Type Select Closed to hide the network from active scans Open Closed Select Open to reveal the network to active scans New Channel Select a particular channel on 1 13 lor6or11 which to operate Enable or disable the wireless Enabled Disabled Enabled interface Table 2 1 Basic Settings Definitions Page 55 87 technicolor E o 2 Primary Network This page allows you to configure the Network Authentication It provides several different modes of wireless security You will have to enter proper information according to the mode you select technicolor ateway lt Status Network Advanced Firewall Parental Control Wireless USB yo mme al ee Wireless 802 11 Primary Network This page allows configuration of the Primary Wireless Network and its security settings Primary Network Access Control Advanced Primary Network UPC8507422 b4 74 9f ee 36 f9 Si Primary Network Enabled ze Automatic Security Configuration Bridging Network Name SSID upcs507422 WPS v WMM Closed Network Open WPS Confia State Unconfiaured AP Isolate Disabled The physical button on the AP will WPA Disabled v provision wireless clients using WPA PSK Enabled Y Wi Fi Protected Setup WPS WPA2 Disabled WPA2 PSK Enabled Device Name TechnicoloraP WPA WPA2 Encryption TKIP AES ze WPS Setup AP WPA Pre Shared Key eessssse UUID 189c1eb
5. Primary Network Access Control Vance Wireless Bridging Disabled Remote Bridges Bridging WMM Fig 2 43 Gateway Wireless Bridging o Wireless Bridging Choose Disabled to shutdown this function select Enabled to turn on the function of WDS O Remote Bridges Enter the MAC Addresses of the remote Bridges to relay the signals for each other e Apply After proper configuration click Apply to invoke the settings Page 66 87 technicolor 6 802 11e QoS WMM Settings Wi Fi Multimedia WMM is a component of the IEEE 802 11e wireless LAN standard for quality of service QoS The QoS assigns priority to the selected network traffic and prevents packet collisions and delays thus improving VoIP calls and watching video over WLANs Enable WMM This field allows you to enable WMM to improve multimedia transmission e Enable WMM No Acknowledgement This field allows you to enable WMM No Acknowledgement Power Save Support This field allows you to enable WMM Power Save Support technicolor VoIP Status Network Advanced Firewall Parental Control Wireless USB yo y Wireless Radio 8 802 11 Wi Fi Multimedia This page allows configuration of the Wi Fi Multimedia QoS Primary Network Access Control
6. Base refers to baseband technology and T means twisted pair cable Authentication The process of verifying the identity of an entity on a network DHCP Dynamic Host Control Protocol A protocol which allows a server to dynamically assign IP addresses to workstations on the fly Ethernet adapters A plug in circuit board installed in an expansion slot of a personal computer The Ethernet card sometimes called a Network Interface Card network adapter or NIC takes parallel data from the computer converts it to serial data puts it into a packet format and sends it over the 10 100 1000 BaseT LAN cable DOCSIS Data Over Cable Service Interface Specifications A project with the objective of developing a set of necessary specifications and operations support interface specifications for Cable Modems and associated equipment F Connector A type of coaxial connector labeled CABLE IN on the rear of the Wireless Voice Gateway that connects the modem to the cable system HTTP HyperText Transfer Protocol Invisible to the user HTTP is used by servers and clients to communicate and display information on a client browser Hub A device used to connect multiple computers to the Wireless Voice Gateway IP Address A unique 32 bit address assigned to every device in a network An IP Internet Protocol address has two parts a network address and a host address This modem receives a new IP address from
7. Boot up From power ON to system initialization Operation ON FLASH FLASH FLASH X X X X complete ON ON ON ON x X X x Following system initialization complete to before DS scanning 1 second ON FLASH X X X X During DS scanning and acquiring SYNC From SYNC completed receiving UCD ON ON FLASH X X X X to ranging completed During DHOP configuration file download registration and Baseline DOCSIS Privacy initialization Start up On ON ON FLASH X X X X DHCP status 1 second ON and 1 Operation second OFF TFTP status 0 25 second ON and 0 25 second OFF ON ON ON ON X X X X Operational NACO ON ON FLASH FLASH X X X X Operational NACO OFF Wait registration with all DS and all US Lights Flash tially f th FLASH FLASH FLASH FLASH FLASH X X X f BnS S Wee M TOE right to left Minimum duration 3 seconds From 1 to 4 DS from 1 to 4 LEDs are ON SEH D x x x D D x From5 to 8DS From 1 to 4 LEDs are Bonding flashing Operation Duration 3 seconds x x x x x x x From 1 to 4 US from 1 to 4 LEDs are ON Wait registration with all DS and all FLASH FLASH FLASH FLASH FLASH X X X US Lights Flash sequentially from the left to right ON ON ON ON X X FLASH MTA DHCP MTA EE ON ON ON ON X X FLASH MTA SNMP TFTP initialization ON ON ON ON X X ON ON RSIP for NCS Register for SIP CPE e E GE ON X X X ON ON X X Ethernet Wireless Link P FLASH FLASH TX RX Ethernet Wireless Traffic ON ON ON Both Lines On Hook ON FLASH ON Tel1 Of
8. Storage Basic This page shows the status of the USB folders shared over the network Basic option defines shared files in all approved devices and specified folders or only specified folders You can edit Shared Network Folders and observe the detail of folders technicolor Status Network Advanced Firewall Parental Control Wireless USB yo bg al USB Basic Network Attached Storage Basic Settings This page shows the status of the USB folders shared over the network Approved Devices gt Storage Basic Storage Advanced Network Device Name MY SHARE Default Sharing Media Server Share specified folders and all approved devices O Only share specified folders Shared Network Folders Share Name Folder Device Free Space Used Space Total Space Fig 2 47 Gateway USB Storage Basic Page 70 87 technicolor E gf 4 Storage Advanced This page shows the status of the folders shared over the network Advanced option provides FTP option to share files as a FTP server Status Network Advanced Firewall Parental Control Wireless USB a es ll USB Basic Network Attached Storage Advanced Settings This page shows the status of the folders shared over the network Approved Devices Storage Basic torage Advanced Network Device Name 7C7200 DMS Media Server Workgroup Name WORKGROUP Set Admin Name Password Protocols
9. if you purchased a network interface card separately to perform this configuration To communicate with the Internet the stack must also be assigned an IP Internet Protocol address 192 168 100 1 is an example of an IP address A TCP IP stack can be configured to get this IP address by various means including a DHCP server by you directly entering it or sometimes by a PC generating one of its own Ethernet requires that each TCP IP stack on the Wireless Cable Gateway also have associated with it an Ethernet MAC Media Access Control address MAC addresses are permanently fixed into network devices at the time of their manufacture 00 90 64 12 B1 91 is an example of a MAC address Data packets enter and exit a device through one of its network interfaces The gateway offers Ethernet and 802 11b g n wireless network interfaces on the LAN side and the DOCSIS network interface on the WAN side When a packet enters a network interface it is offered to all the TCP IP stacks associated with the device side from which it entered But only one stack can accept it a stack whose configured Ethernet address matches the Ethernet destination address inside the packet Furthermore at a packet s final destination its destination IP address must also match the IP address of the stack Each packet that enters a device contains source MAC and IP addresses telling where it came from and destination MAC and IP addresses telling where it is going to In
10. 64 bit or 128 bit according to your needs If you choose Disabled the Network Keys will not be shown on this page If selected the data is encrypted using the key before being transmitted e g If you set 128 bit in this field then the receiving station must be set to use the128 Bit Encryption and have the same Key value too Otherwise it will not be able to decrypt the data Note You need to connect one end of the Ethernet cable to the Ethernet port on the back of your computer and the other end to the ETHERNET port on the Wireless Voice Gateway If you select WEP 64 bit or 128 bit you can adjust the following settings Shared Key Authentication Decide whether to set the shared key Optional or Required by selecting from the drop down menu Network Key 1 to 4 The system allows you to enter four sets of the WEP key For 64 bit WEP mode the key length is 5 characters or 10 hexadecimal digits As for 128 bit WEP mode the key length is 13 characters or 26 hexadecimal digits e Current Network Key Select one set of the network key from 1 to 4 as the default one Passphrase You can enter ASCII codes into this field The range is from 8 characters to 64 characters For ASCII characters you can key in 63 characters in this field If you want to key in 64 characters only hexadecimal characters can be used Generate WEP Keys Click this button to generate the Passphrase Apply After proper configurat
11. 82 General Troubleshooting EE 84 Ed El E 85 A A ee ere ee eee 86 Page 6 87 technicolor CHAPTER 1 CONNECTIONS AND SETUP Turning on the Wireless Voice Gateway After installing the Wireless Voice Gateway and turn it on for the first time and each time the modem is reconnected to the power it goes through several steps before it can be used Each of these steps is represented by a different pattern of flashing lights on the front of the modem If there is no lighted LEDs on the front panel check the power adapter plug in the power jack and connect to CM correctly Note All indicators flash once before the initialization sequence If both DS and US LEDs are flashing it means the Wireless Voice Gateway is automatically updating its system software Please wait for the lights to stop flashing Do not remove the power supply or reset the Wireless Voice Gateway during this process Introduction Wireless Voice Gateway Features Full Band Capture Front End Increases performance with 50 increase in CPU speed Adds Applications CPU to run Linux applications Enables concurrent dual band Wi Fi with 1 PCle Lowers Power with Advanced Power Management Advanced Processor architecture High Speed Memory architecture Integrated IPTV solution Excentis Euro DOCSIS 1 0 1 1 2 0 3 0 Standard Compliant Euro PacketCable 1 0 1 5 Standard Compliant Support Multiple Provisioning mode Standard RJ 45 connector for 10 100 1000Ba
12. Enable Access Method Link Port Y Windows Network Connection TC7200 DMS O FTP via internet ftp 192 168 0 10 Port 21 Available Network Folders Actions Share Name Device Folder Read Access Write Access Free Space Used Space Total Space Fig 2 48 Gateway USB Storage Advanced Page 71 87 technicolor 5 Media Server This page controls configuration and scanning of the cable modem s media server Choose Scan all Files will scan your approved USB devices for sharing files Scan Files by Type for specific file type or all of types for sharing Choose file types form Available File Types to Selected File Types technicolor Status Network Advanced Firewall Parental Control Wireless USB H gl EE Media Server Configuration This page controls configuration and scanning of the cable modem s media server Approved Devices Storage Basic Storage Advanced Basic Settings Media Server OEnabled Disabled Media Server Name rcz200 DMS Apply Basic Settings gt Media Server Scan Settings Scanning Method Scan All Files O Scan Files By Type Available File Types Selected File Types Video Audio Image Other Video Audio Image Other 392 a 3gp bmp asx 3gp2 aac gif bup asf ac3 ico dks avc aif jpe idx avi aiff jpeg ifo bin at3p jpg m3u divx au pcd mpl v cda png pjs flv dts pnm pls hdmov flac ppm psb iso 116 scr miv Ipcm ati srt m2
13. Euro DOCSIS and PacketCable Euro PacketCable compliant voice data services weet eee eee eee ALTA ALA LLL IIA 72 EMTA Gateway BEER JEFE JEFE Internet Cable Company Internet Service Provider Computer Phone and Fax Fig 1 5 Connection overview What the Modem Does The Wireless Voice Gateway provides high speed Internet access as well as cost effective toll quality telephone voice and fax modem services over residential commercial and education subscribers on public and private networks via an existing CATV infrastructure It can inter operate with the PacketCable compliant head end equipment and provide the IP based voice communications The IP traffic can transfer between the Wireless Voice Gateway and DOCSIS Euro DOCSIS compliant head end equipment The data security secures upstream and downstream communications What the Modem Needs to Do lts Job E The Right Cable Company Make sure your local cable company provides data services that use cable TV industry standard DOCSIS Euro DOCSIS compliant and PacketCable Euro PacketCable compliant technology E The Internet Telephony Service Provider ISP TSP Your cable company provides you access to an Internet Service Provider ISP and Telephony Service Provider TSP The ISP is your gateway to the Internet and provides you with a pipeline to access Internet content on the World Wide Web WWW The TSP provides you with telephony access to other modems or other teleph
14. LAN Fig 3 3 Two IP stacks are activated in cable modem mode CM Cable Modem Mode provides basic home networking In this mode two IP stacks are active e IP Stack 1 for use by the cable company to communicate with the cable modem section only This stack receives its IP address from the cable company during CM initialization It uses the MAC address printed on the label attached to the Wireless Cable gateway e IP Stack 2 for use by you the end user to communicate with the cable modem and Networking sections to access the internal web page diagnostics and configuration This stack uses a fixed IP address 192 168 100 1 It uses a MAC address 00 10 95 FF FF FE With CM Mode your cable company must provide one IP address for the CM section plus one for each PC you connect from their pool of available addresses Your cable company may have you or your installer manually enter these assigned addresses into your PC or use a DHCP Server to communicate them to your PCs or use a method that involves you entering host names into your PCs Page 79 87 technicolor Note that in CM Mode packets passing to the Internet to from your PCs do not travel through any of the IP stacks instead they are directly bridged between the WAN and LAN sides Residential Gateway RG Mode Cable Operator RG amp CH Modes Wireless Voice Cable Gateway WAN Cable behaves as a gateway f RJ 45 Peg Wireless s Voice
15. Ponie Time Server 2 PassThrough nto nasa aov Time Server 3 tick ucla edu Timezone Offset Hours 0 Minutes jo e Apply Reset Values Fig 2 15 Gateway Network Time Page 34 87 technicolor 6 FTP Diagnostics This page allows to diagnostic download and upload transmit rate through FTP Choose known FTP server and FileName with correct usernamne and password then choose direction to Download or Upload Press the Start button to start technicolor Status Network Advanced Firewall Parental Control Wireless USB wn ls t Network FTP Diagnostics WAN Computers FTP Server IP Address 0 0 0 0 DENS Filename FileName txt Time Username fto Password P FIP Diagnostics Direction Download Upload Portbase Transfer Passthrough Fig 2 16 Gateway Network FTP Diagnostics FTP Download You will see the result on the page when transmit done Payload Data Bytes 6296 bytes Total Packet Bytes 6752 bntes Elapsed Time 0 027260 Secs Payload Throughput 1 847689 Mbps Packet Throughput 1 981511 Mbps Page 35 87 technicolor 7 Port base Passthrough This page allows the configuration of each Ethernet Port Per default each Ethernet port is routed If you enable the Passthrough the Ethernet Port will have a direct connection to the Network Note that access to this web access can be denied by your Cable operator technicolor Status Network Advance
16. addition the packet contains all or part of a message destined for some application that is running on the destination device IRC used in an Internet instant messaging program HTTP used by a web browser and FTP used by a file transfer program are all examples of applications Inside the packet these applications are designated by their port number Port 80 the standard HTTP port is an example of a port number The Networking section of the router performs many elegant functions by recognizing different packet types based upon their contents such as source and destination MAC address IP address and ports Three Networking Modes Your gateway can be configured to provide connectivity between your cable company and your home LAN in any one of three Networking Modes CM RG and CH This mode setting is under the control of your cable company who can select the mode to match the level of home networking support for which you have subscribed All units ship from the factory set for the RG mode but a configuration file which the cable company sends the cable modem section during its initialization can change it Page 78 87 technicolor Cable Modem CM Mode Cable Operator CM Mode Wireless Voice Cable Gateway behaves as a bridge RJ 45 ess Wireless gt Voice N Cable A S A GateWay e 3 q CPE 1 CPE 2 111 111 1 12 111 111 1 13 Fig 3 2 Cable Modem Mode CM Networking IP Stack 2 92 168 100 1 WAN
17. control Apply After proper configuration click Apply to invoke the settings Connected Clients The information of currently connected clients will be displayed here Page 63 87 technicolor 4 Advanced This page allows you to configure some advanced settings The factory default values should provide good results in most cases We don t recommend you change these settings unless you have technical knowledge of 802 11 wireless technology For expert users details of all settings on this web page are provided below technicolor Me AR a VoIP Status Network Advanced Firewall Parental Control Wireless USB a L Wireless Radio 802 11 Advanced This page allows configuration of data rates and WiFi thresholds Primary Network Access Control Advanced 54g Mode XPress Technology Disabled v Bridging 802 11n Protection Auto WMM Short Guard Interval Auto Basic Rate Set Default v Multicast Rate Auto NPHY Rate Auto v Rate Beacon Interval 100 _ DTIM Interval 1 Fragmentation Threshold 2346 RTS Threshold 2347 Fig 2 42 Gateway Wireless Advanced e 54 Mode Except Auto mode there are three modes for you choose please check the specification of your wireless card and choose a proper setting Xpress Technology When Xpress is turned on aggregate throughput the sum of the individual throughput speeds of each client on the network can improve by up to 27
18. conventional telephone service To make a normal telephone call pick up the handset listen for a dial tone then dial the desired number For services such as call waiting use the hook switch or FLASH button to change calls The following procedures describe some of the possible connection schemes for using telephony devices with the Wireless Voice Gateway 1 Connect a standard phone line cord directly from the phone fax machine answering machine caller ID box etc to one of the LINE jacks on the Wireless Voice Gateway 2 If there is a phone line in your home which is NOT connected to another telephone service provider connect a standard phone line cord from a jack on this line to one of the LINE jacks of the Wireless Voice Gateway Connect a standard phone line cord directly from the phone fax machine answering machine caller ID box etc to one of the other jacks in the house that uses that line 3 If you have a multi line telephone connect a standard phone line cord not an RJ 14 type line cord from the phone to the LINE jacks on the Wireless Voice Gateway Other phones can be added to each line by using standard phone line splitters Page 18 87 technicolor CHAPTER 2 WEB CONFIGURATION To make sure that you can access the Internet successfully please check the following first 1 Make sure the connection through Ethernet between the Wireless Voice Gateway and your computer 1s OK 2 Make sure the TCP I
19. device You may use it to economize on electricity by selecting lower percentage of power output Control the range of the AP by adjusting the radio output power 802 11 Band It Support 2 4 GHz and 5 GHz band This default band was 2 4 GHz 802 11 n mode It may help you to Enable or Disable the 11N mode To enable you need to select Auto to disable you need to select Off and so force the AP to operate in 802 11 n mode e Bandwidth Select wireless channel width 20 MHz is for default value bandwidth taken by wireless signals of this access point Page 54 87 technicolor e Sideband for Control Channel 40 MHz only There is Lower and Upper can be selected if Bandwidth 40 MHz was Enabled e Control Channel There are 1 to 13 channels that you can choose Choose the one that is suitable for this device Current Channel The channel that you choose will be displayed in this field Regulatory Mode suppose 802 11d and 802 11h to satisfy specific environment and request TPC Mitigation db Fixed Maximum TX Power Level options O 4 db OBSS Coexistence Overlapping BBS coexistence here to control this function Enable or Disable default was enabled Restore Wireless defaults To recover to the default settings press this button to retrieve the settings then click Apply Network Name Set the Network Name also Up to 32 character string SSID known as SSID of this containing ASCII UPCXXXXXXX network characters only
20. in 802 11g only networks and up to 75 in mixed networks comprised of 802 11g and 802 11b standard equipment e SO Un Protection This method provides 802 11g and 802 11b devices can co exist in the same network without speaking at the same time Default is Auto e Basic Rate Set The rates that for all clients want to associate with Choose Default or All for the 802 11 b g n Multicast Rate The baseline levels that wireless device able to deliver in order to connect to the wireless voice gateway Lower multicast rates mean weaker farther signals are allowed to connection Higher multicast rates mean that only close strong signals are allowed NPHY Rate Set the Physical Layer rate The rate always set Use Legacy Rate Page 64 87 technicolor Rate It decides the speed of data transmission There are several rates provided here for you to choose Choose any one of it according to your needs by using the drop down menu Beacon Interval Set the period of beacon transmissions to allow mobile stations to locate and identify a BSS The measure unit is time units TU of 1024 microseconds Value range 1265535 DTIM Interval The value you set here is used to inform mobile stations when multicast frames that have been buffered at the Wireless Voice Gateway will be delivered and how often that delivery occurs Value range 1 255 Fragmentation Threshold Set the number of the fragmenting fram
21. need Important Information Your cable company should always be consulted before installing a new cable outlet Do not attempt any rewiring without contacting your cable company first Please verify the following on the Wireless Voice Gateway The Power LED should be lighted when plug in the power supply Connecting the Wireless Voice Gateway to a Single Computer This section of the manual explains how to connect your Wireless Voice Gateway to the Ethernet port on your computer and install the necessary software Please refer to Figure 1 5 to help you connect your Digital Cable Modem for the best possible connection Page 15 87 technicolor Attaching the Cable TV Wire to the Wireless Voice Gateway 1 Locate the Cable TV wire You may find it one of three ways a Connected directly to a TV a Cable TV converter box or VCR The line will be connected to the Connected to a wall mounted cable outlet jack which should be labeled either IN CABLE IN CATV CATV IN etc example Coming out from under a baseboard heater or other location See Figure 1 6 for the wiring Notes For optimum performance be sure to connect your Wireless Voice Gateway to the first point the cable enters your home The splitter must be rated for at least 1GHz TV converter A TV converter i Splitters Grounding rod Fig 1 6 Basic Home Wiring Page 16 87 technicolor TE Installation procedure for connecting to the Ethern
22. on the network You can also to Enable or Disable other NAT ALG status for your LAN side Page 38 87 technicolor 2 IP Filtering This page enables you to enter the IP address ranges of PCs on your LAN that you don t want to have outbound access to the WAN These PCs can still communicate with each other on your LAN but packets they send to WAN addresses are blocked by the gateway technicolor Status Network Advanced Firewall Parental Control Wireless USB a a a E Advanced IP Filtering This page allows the configuration of IP Address filters in order to block internet traffic to specific gt IP Filtering network devices on the LAN MAC Filtering Port Filtering IP Filtering Forwarding Start Address End Address Enabled 192 168 0 0 192 168 0 0 192 168 0 0 192 168 0 0 192 168 0 0 _ 192 168 0 0 RIP Setup 192 168 0 0 192 168 0 0 192 168 0 0 192 168 0 0 192 168 0 0 192 168 0 0 192 168 0 0 192 168 0 0 192 168 0 0 192 168 00 192 168 0 0 192 168 0 l0 192 168 0 0 192 168 0 0 Fig 2 19 Gateway Advanced IP Filtering Port Triggers DMZ Host IR BRR Page 39 87 technicolor 3 MAC Filtering This page enables you to enter the MAC address of specific PCs on your LAN that you do not wish to have outbound access to the WAN As with IP filtering these PCs can still communicate with each other through the gateway but packets they
23. previously saved The default file name is GatewaySettings bin technicolor Status Network Advanced Firewall Parental Control Wireless USB Software Status panas Backup Restore Settings This page allows you to save your current settings locally on your PC or restored settings previously saved Password Diagnostics Backup Event Log Initial Scan gt Backup Restore Restore Settings Restore Fig 2 10 Gateway Status Backup Restore Page 29 87 technicolor o o Gateway Network Web Page Group 1 LAN You can activate the DHCP server function for the LAN on this page With this activated function e your cable company s DHCP server provides one IP address for your gateway e and your gateway s DHCP server provides IP addresses starting at the address you set in IP Address on the LAN page to your PCs A DHCP server leases an IP address with an expiration time To change the IP address that your gateway will use on the LAN side enter it into the IP Address box and then click Apply IP Address and Subnet Mask A private IP address and Subnet Mask for LAN sub netting For example 192 168 0 1 255 255 255 0 DHCP Server O Select the check point of Yes or No to enable or disable a simple DHCP server for LAN O Configure the IP address numbers for the DHCP server with Lease pool start and Lease pool end O Configure the IP address lease time with L
24. send to WAN addresses are blocked technicolor Status Network Advanced Firewall Parental Control Wireless USB a mn al Options Advanced MAC Filtering This page allows configuration of MAC Address filters in order to block internet traffic to specific IP Filterin 9 network devices on the LAN gt MAC Filtering Port Filtering MAC Address Filters Forwarding MAC 01 00 00 00 00 00 00 MAC 02 00 00 00 on o0 00 Port Triggers MAC 03 00 00 00 00 00 00 MAC 04 00 00 pp 00 00 00 MAC 05 00 00 00 00 00 00 MAC 06 00 00 00 00 00 00 DMZ Host MAC 07 00 00 00 on 00 00 MAC 08 00 00 00 on o0 00 RIP Setup med SE 00 00 00 00 00 MAC 10 00 00 OOF aur 0000 MAC 11 00 00 op op pp pp MAC 12 00 00 00 00 00 00 MAC 13 00 00 00 00 00 00 MAC 14 00 00 00 00 00 00 MAC 15 00 00 00 00 00 00 MAC 16 00 00 00 00 00 on MAC 17 00 00 00 on 00 00 MAC 18 00 00 00 00 00 op MAC 19 00 00 00 00 00 00 MAC 20 00 o0 00 00 00 00 Fig 2 20 Gateway Advanced MAC Filtering Page 40 87 technicolor 4 Port Filtering This page allows you to enter ranges of destination ports a
25. to the modem and your computer However your retailer may have offered a self installation kit including the necessary software to communicate with your cable ISP O Once my Wireless Voice Gateway is connected how do I get access to the Internet A Your local cable company provides your internet service offering a wide range of services including email chat and news and information services and a connection to the World Wide Web O It seems that the wireless network is not working A Check the Wireless LED on the front panel If it is no lighted press on the WPS button shortly less than 1 second on the side of the modem and then check again the Wireless LED If it is lighted then the Wireless transmission is enabled Q Can I watch TV surf the Internet and talk to my friends through the Wireless Voice Gateway at the same time A Absolutely Q What do you mean by Broadband A Simply put it means you ll be getting information through a bigger pipe with more bandwidth than a standard phone line can offer A wider broader band means more information more quickly Q What is Euro DOCSIS and what does it mean A Data over Cable Service Interface Specifications is the industry standard that most cable companies are adopting as they upgrade their systems Should you ever decide to move the Wireless Voice Gateway will work with all upgraded cable systems that are Euro DOCSIS compliant Q What
26. 2 3 Gateway Status Software Page 22 87 technicolor 2 Connection This page reports current connection status containing startup procedures downstream and upstream status CM online information and so on The information can be useful to your cable company s support technician if you re having problems technicolor Status Network Advanced Firewall Parental Control Wireless USB Software Status 8 Connection This page displays information on the status of the cable modem s HFC and IP network connectivity Connection Password Diagnostics Startup Procedure Event Log Procedure Status Comment Acquire Downstream Channel Locked Water Connectivity State OK Operational Backup Restore Boot State OK Operational Configuration File OK Security Disabled Disabled Downstream Channels Channel Lock Status Modulation Channel ID Symbol rate Frequency Power SNR 1 Locked QAM256 1 5360537 5 4 dBmV 44 4 dB 2 Locked QAM256 2 5360537 5 3 dBmV 44 1 dB 3 Locked QAM256 3 5360537 4 6 dBmV 44 6 dB 4 Locked QAM256 4 5360537 4 3 dBmV 44 6 dB 5 Locked QAM256 5 5360537 3 5 dBmV 45 4 dB 6 Locked QAM256 6 5360537 3 8 dBmV 45 4 dB 7 Locked QAM256 7 5360537 4 0 dBmV 44 6 dB 8 Locked QAM256 8 5360537 4 7 dBmV 44 6 dB Upstream Channels Channel Lock Status Modulation Channel ID Symbol Rate Frequency Power 1 Locked QAM64 1 5120 Ksym sec 49 5 dBmV 2 Locked QAM64 2 5120 Ksym sec 52 7 dBmV 3 Locked QAM64 3 5120
27. 2Phone Enable IRC7000 Enable IRC8000 Enable Fig 2 18 Gateway Advanced Options e WAN Blocking prevents others on the WAN side from being able to ping your gateway With WAN Blocking enabled your gateway will not respond to pings it receives effectively hiding your gateway e Ipsec PassThrough enables IpSec type packets to pass WAN lt gt LAN IpSec IP Security is a security mechanism used in Virtual Private Networks VPNs PPTP PassThrough enables PPTP type packets to pass WAN lt gt LAN PPTP Point to Point Tunneling Protocol is another mechanism sometimes used in VPNs Remote Config Management makes the configuration web pages in your gateway accessible from the Page 37 87 technicolor WAN side Note that page access is limited to only those who know the gateway access password When accessing your gateway from a remote location your must use HTTP port 8080 and the WAN IP address of the gateway e g if the WAN IP address is 757 254 5 7 you would navigate to http 157 254 5 7 8080 to reach your gateway e Multicast Enable enables multicast traffic to pass WAN lt gt LAN You may need to enable this to see some types of broadcast streaming and content on the Internet e UPnP Universal Plug and Play UPnP helps devices such as Internet appliances and computers access the network and connect to other devices as needed UPnP devices can automatically discover the services from other registered UPnP devices
28. 38 Page 4 87 technicolor e PP P o E 38 2 ME LoS go OOO e o en 40 3 MAG FIIteriNg sorna a ae 41 4 Port le AP eiecnsnetee a etait ieee oki eerie ieee Meenas 42 5e eM A as A e eee ee 43 o A A eee ee 45 ss EE 46 A eege eege 47 Gateway El E 48 1s Web Eliana a 48 2 TOD Allo ts 49 cl E A A no o mo e ee 50 4 Remote o A on EE EE 51 Gateway Parental Control Web Page Group 52 E A eee 52 Gateway Wireless Web Page Group 53 Ts Ce E E cas assent Gare een ieee 54 2 Primary NEE sist 56 A o on O O N 63 4 MMU AT A o ete ys sacs dt ek gee eee ect 64 A A 66 6 802 11e QoS TAKE EE 67 Gateway USB Web Page Group 68 1 USB Basic Settings ss aeea EAE E eae EEEE EERE 68 2 Approved Devices settng s ENNEN 69 3 olorage BaS COME oo o A e O ee 70 3 Storage Advanced Ann Geeeautanenanete 71 3 Media A ee acme 2 VolP Basic Web Page Group as 73 1 Basie LAN a E ESE 73 o E E ER EEA EARE E EEA 74 A PP 75 e a ee ee 76 Chapter 3 NetWorking coran 77 COMMINICA ION S cio Ee 77 Type ot GONG ANION ee 77 Cable Modem CM Gecthon ANNE 78 Networking SEI ica 78 Three Networking d 78 Page 5 87 technicolor Cable Modem CM Eegeregie eege EE EE net 79 Residential Gateway RG Mode EEN 80 Chapter 4 Additional Information ooooooocccccn noconoconanaccncnonononananancccnnnnnnnnnnnn nn nc cc nnn nn nn nnnnr rr ncccnnnn 82 Frequently Asked Questions 0
29. 4 Diagnostics This page offers basic diagnostic tools for you to utilize when connectivity problems occur When you ping an Internet device you send a packet to its TCP IP stack and it sends one back to yours To use the ping Test enter the information needed and press Start Test the Result will be displayed in the lower part of the window Press Abort Test to stop and Clear Results to clear the result contents Note Firewalls may cause pings to fail but still provide you TCP IP access to selected devices behind them Keep this in mind when ping a device that may be behind a firewall Ping is most useful to verify connectivity with PCs which do not have firewalls such as the PCs on your LAN side technicolor VoIP Status Network Advanced Firewall Parental Control Wireless USB WW H La Software Status Diagnostics This page provides for ping diagnostics to the LAN to help with IP connectivity problems Connection Password Diagnostics Ping Test Parameters Ping Target 192 168 Li LI Event Log e H Ping Size l64 bytes Initial Scan No of Pings B Backup Restore Ping Interval 1000 ms Abort Test Clear Results Results Waiting for input To get an update of the results you must REFRESH the page Fig 2 7 Gateway Status Diagnostics Page 26 87 technicolor Oo E a 5 Event Log This page displays the contents of the SNMP event log Press Clear Log button to
30. 6216fb772e73d45eb5c57329f F Show Key PIN 12630714 RADIUS Servere RADIUS Port e12 WPS Add Client RADIUS Key Ada client Client PIN Group Key Rotation Interval lo Authorized Client MAC WPA WPA2 Re auth Interval 26 WEP Encryption Disabled Shared Key Authentication Spnoneal 802 1x Authentication Disablea Network Key 1 ae Network Key 2 Network Key 3 Network Key 4 Current Network Key 1 PassPhrase Fig 2 33 Gateway Wireless Primary Network Page 56 87 technicolor 802 11x Authentication introduction If you enable the 802 11x authentication function you will have to offer the following information WPA Wi Fi Protected Access WPA2 It must be used in conjunction with an authentication server such as RADIUS to provide centralized access control and management It can provide stronger encryption and authentication solution than none WPA modes WPA2 is the second generation of WPA security WPA PSK WPA Pre Shared Key WPA2 PSK WPA2 Pre Shared Key It is useful for small places without authentication servers such as the network at home It allows the use of manually entered keys or passwords and is designed to be easily set up for home users RADIUS Server RADIUS Server is a protocol for carrying authentication authorization and configuration information between a Network Access Server which desires to authenticate its links and a shared Authentication Server Please key in the IP Address for the RAD
31. B rN USB Basic USB Connected Devices Approved Devices Storage Basic Storage Advanced Media Server Configuration This page allows basic control of the USB devices shared over the network O Enable USB Devices connected to the USB port GA Approved ine Enable USB Devices to be Shared Storage OYes ONo Enable the Media Server DLNA OYes ONo Fig 2 45 Gateway USB USB Basic Page 68 87 technicolor T o 2 Approved Devices settings This page allows the configuration of the USB storage devices shared over the network Add Available USB Devices as Approved USB Devices then apply changes If you want to remove USB devices propose you press Safely Remove Device button first technicolor Status Network Advanced Firewall Parental Control Wireless USB WER y USB Basic Network Attached Storage Approved Device Settings This page allows the configuration of the USB storage devices shared over the gt Approved Devices network Storage Basic Storage Advanced Enable USB Devices connected to the USB port All O Approved O None Media Server Approved USB Devices Select Volume Name Manufacturer Product Free Space Used Space Total Space Available USB Devices Select Volume Name Manufacturer Product Free Space Used Space Total Space Apply Changes Refresh List Safely Remove Device Fig 2 46 Gateway USB Approved Devices Page 69 87 technicolor E o 3
32. C rather than blocked As these connections are not tracked no entry is made for them in the Connection Table The same IP address can be entered multiple times with different ports technicolor Je AR VoIP Status Network Advanced Firewall Parental Control Wireless USB PN L SE Advanced ee Forwarding This allows for incoming requests on specific port numbers to reach web servers FTP servers mail iltering servers etc so they can be accessible from the public internet A table of commonly used port numbers is also MAC Filtering provided Port Filtering Forwarding Create IPv4 Port Triggers y DMZ Host Port Forwarding Internal External RIP Setu P IP Address Start Port End Port IP Address Start Port End Port Prot Description Enabled UPnp Port Mapping Protocol Start Port End Port Description Fig 2 23 Gateway Advanced Forwarding Page 43 87 technicolor Press Crate Ipv4 button to specify rules Choose Service Name or Port number range to set up IP Address 0 0 0 0 means allow all IP address Known Rule Adder Local IP Address 0 0 0 0 External IP Address 0 0 0 0 Service Name AIM Talk el Local IP Address 0 0 00 Local Start Port a Local End Port o External IP 0 0 00 External Start Port 0 External End Pot 0 Protocol TCP v Description Enabled E This will cause inbound p
33. DDNS This page allows setup of Dynamic DNS service WAN Computers gt DDNS DDNS Service Disabled E User Name Ti AE Password FTP Diagnostics Host Name Portbase IP Address 10 10 133 177 PassThrough Status DDNS service is not enabled Fig 2 14 Gateway Network DDNS DDNS Service Choose Enabled www DynDNS org to enable the basic setting Choose Disabled to close the basic setting Username The username that you registered with your DDNS provider Password The password that you registered with your DDNS provider Host Name The domain name or host name that is registered with your DDNS provider Status It shows the DDNS service status whether it is enabled or disabled Click Apply to save the changes Page 33 87 technicolor a 5 Time This page allows configuration and display of the system time obtained from network servers via Simple Network Time Protocol The system has to be reset for any changes to take effect technicolor Status Network Advanced Firewall Parental Control Wireless USB WE Network Time This page allows configuration and display of the system time obtained from network servers via Simple pon Network Time Protocol The system has to be reset for any changes to take effect Computers DDNS Enable SNTP OYes ONo Time Current Time Tue May 08 08 18 10 2012 FTP Diagnostics System Start Time Tue May 08 08 09 24 2012 Time Server 1 clock via net
34. Euro DOCSIS compliant and PacketCable compliant by calling your cable provider I don t hear a dial tone when I use a telephone e Telephone service is not activated If the rightmost light on the Wireless Voice Gateway stays on while others flash check with your TSP or cable company If the Wireless Voice Gateway is connected to existing house telephone wiring make sure that another telephone service is not connected The other service can normally be disconnected at the Network Interface Device located on the outside of the house O Jf using the second line on a two line telephone use a 2 line to 1 line adapter cable For more Usage and Troubleshooting Tips use the web site links provided on the CD ROM www technicolor com Page 84 87 technicolor Service Information If you purchased or leased your Wireless Voice Gateway directly from your cable company then warranty service for the Digital Cable Modem may be provided through your cable provider or its authorized representative For information on 1 Ordering Service 2 Obtaining Customer Support or 3 Additional Service Information please contact your cable company If you purchased your Wireless Voice Gateway from a retailer see the enclosed warranty card Page 85 87 technicolor Glossary 10 100 1000 BaseT Unshielded twisted pair cable with an RJ 45 connector used with Ethernet LAN Local Area Network 10 100 1000 indicates speed 10 100 1000 BaseT
35. IUS Server RADIUS Port Besides the IP address of the RADIUS Server you have to enter the port number for the server Port 1812 is the reserved RADIUS authentication port described in RFC 2138 Earlier AP RADIUS clients use port 1945 The default value will be shown on this box You can keep and use it RADIUS Key A RADIUS Key is like a password which is used between IAS and the specific RADIUS client to verify identity Both IAS and the RADIUS client must be use the same RADIUS Key for successful communication to occur Enter the RADIUS Key Page 57 87 technicolor m WPA WPA2 For the WPA WPA2 network Authentication the settings that you can adjust including WPA WPA2 Encryption RADIUS Server RADIUS Port RADIUS Key Group Key Rotation Interval and WPA WPA2 Re auth Interval WPA WPA2 Encryption There are two types that you can choose AES TKIP AES TKIP takes the original master key only as a starting point and derives its encryption keys mathematically from this mater key Then it regularly changes and rotates the encryption keys so that the same encryption key will never be used twice AES provides security between client workstations operating in ad hoc mode It uses a mathematical ciphering algorithm that employs variable key sizes of 128 192 or 256 bits RADIUS Server RADIUS Port RADIUS Key Please refer to the previous page Group Key Rotation Interval Key in the time for the WAP group key rotation interval
36. Ksym sec 52 7 dBmV 4 Locked QAM64 4 5120 Ksym sec 52 7 dBmV CM IP Address Duration Expires DH M S aoe I Current System Time Wed May 09 08 36 25 2012 Fig 2 4 Gateway Status Connection Page 23 87 technicolor 3 Password 6699 By default the username is empty and the password is admin This is set by different actions non exhaustive list at the manufactory level following a reset factory on the modem following a reset from the operator following a change by the user who wants to come back to the default setting after using its own settings When the current password is the default one the user is strongly encouraged to change the default web password At your first connection or while the password is the default one a warning message is displayed on the top banner of each Web configuration page We want to encourage you to change the password in order to enforce the security of your modem The password can be a maximum of 8 characters and is case sensitive In addition this page can be used to restore the gateway to its original factory settings Use this with caution as all the settings you have made will be lost To perform this reset set Restore Factory Defaults to Yes and click Apply This has the same effect as a factory reset using the rear panel reset switch where you hold on the switch for 5 seconds then release it Note We are always suggesti
37. Ksym sec 64 QAM 4 53 0 dBmV 5120 Ksym sec 64 QAM Status System uptime 0 days 06h 18m 17s Computers detected 3 CM Status Operational WAN Isolation OFF Time and Date Wed May 09 08 01 27 2012 Interface Parameters Interface Name LAN Provisioned Enabled State Up Speed 0 Mbps MAC address 00 10 95 de ad 02 Fig 2 50 VoIP Basic Basic LAN Page 73 87 technicolor E o 2 Hardware Info The hardware Info is displayed on this page technicolor Basic San Basic Status Hardware Info gt Hardware info BEES Event log a System Cm state HW Revision 1 0 VENDOR Technicolor BOOT Revision 2 4 0 SW Revision STD6 01 01 T5 MODEL TC7200U Software Version STD6 01 01 T5 Serial Number 111101 MTA Hardware Information Mta Serial Number 111101 Software Build and Revisions Firmware Name TC7200U D6 01 01 T5 120418 F 1C1_bin Firmware Build Time 14 29 33 Wed Apr 18 2012 Fig 2 51 VoIP Basic Hardware Info Page 74 87 technicolor o o 3 Event Log The Docsis and PacketCable event logs are displayed on this web page technicolor Gateway Basic PN Basic lan Basic Status l EE Event Log DOCSIS gt Event log DOCSIS PacketCable Cm state Date Time Event ID Event Level Description Clear Log Fig 2 52 VoIP Basic Event log DOCSIS technicolor ler dem Basic ya Basic Status Basic lan Event Log PacketCable Hardware info gt Event log DOCSI
38. M drive to view troubleshooting tips the internal diagnostics and other valuable information CD ROM Contents e Electronic copy of this user s guide in additional languages PDF format e Adobe Acrobat Reader application you can load to read PDF format if you don t have it loaded already e Links to Technicolor web site Euro DOCSIS and Euro PacketCable are trademarks of Cable Television Laboratories Inc Computer Requirements For the best possible performance from your Wireless Voice Gateway your personal computer must meet the following minimum system requirements note that the minimum requirements may vary by cable companies IBM PC COMPATIBLE MACINTOSH CPU Pentium preferred PowerPC or higher System RAM 16MB 32MB preferred 24MB 32MB preferred Operating System Windows NT 2000 Me XP Mac OS 7 6 1 or higher Vista Windows 7 Linux Video VGA or better SVGA preferred VGA or better SVGA built in preferred CD ROM Drive Required Required Ethernet 10BaseT 100BaseT or 1000BaseT 10BaseT 100BaseT or 1000BaseT An Ethernet card makes it possible for your computer to pass data to and from the internet You must have an Ethernet card and software drivers installed in your computer You will also need a standard Ethernet cable to connect the Ethernet card to your Wireless Voice Gateway Software e A TCP IP network protocol for each machine e Microsoft Internet Explorer 4 0 or later or N
39. P protocol is set properly 3 Subscribe to a Cable Company Accessing the Web Configuration The Wireless Voice Gateway offers local management capability through a built in HTTP server and a number of diagnostic and configuration web pages You can configure the settings on the web page and apply them to the device Once your host PC is properly configured please proceed as follows 1 Start your web browser and type the private IP address of the Wireless Voice Gateway on the URL field 192 168 0 1 2 After connecting to the device you will be prompted to enter username and password By default the username is lt u and the password is al Connect to 192 Connect to 192 168 0 1 CS 0 1 O The server 192 168 0 1 at Technicolor requires a username and password Warning This server is requesting that your username and password be sent in an insecure manner basic authentication without a secure connection User name Lg y Password Remember my password cm Fig2 1 Login dialogue If you login successfully the main page will appear Page 19 87 technicolor Outline of Web Manager The main screen will be shown as below technicolor Status Network Advanced Firewall Parental Control Wireless USB Sub Menu Status Software Software This page displays information on the current system software Connection Password Diagnostics Information
40. S PacketCable Cm state Index Time Level Event ID Description Clear MTA Log Fig 2 53 VoIP Basic Event log PacketCable Page 75 87 technicolor o o 4 CM State This page shows the current state of the cable modem technicolor Basic A SG ae Basic Status Hardware info ee Event log CM State Operational KEES Docsis Downstream Scanning Complete Docsis Ranging Complete Docsis DHCP Complete Docsis TFTP Complete Docsis Data Reg Complete Complete Telephony DHCP Complete Telephony Security Disabled Telephony TFTP Complete Telephony Reg with Call Server L1 No Security Assocation L2 No Security Assocation Telephony Reg Complete Complete Line 1 State On Hook Line 2 State On Hook Fig 2 54 VoIP Basic Cm state Page 76 87 technicolor CHAPTER 3 NETWORKING Communications Data communication involves the flow of packets of data from one device to another These devices include personal computers Ethernet cable modems digital routers and switches and highly integrated devices that combine functions like the Wireless Cable Gateway The gateway integrates the functionality often found in two separate devices into one It s both a cable modem and an intelligent wireless voice gateway networking device that can provide a host of networking features such as NAT and firewall Fig 3 1 illustrates this concept with the cable modem CM functionality on the left and networking functionality
41. Standard Specification Compliant DOCSIS 3 0 Event Log Hardware Version 1 0 Software Version STD6 01 01 T5 Backup Restore Cable Modem MAC Address 28 be 9b a5 c1 a2 Cable Modem Serial Number 00000000000061 Initial Scan Main Window CM certificate Installed Status System Up Time 0 days 00h 04m 55s Network Access Denied CableModem IP Address eee Fig 2 2 Outline of Web Manager Main Menu the hyperlinks on the top of the page including Gateway VoIP and several sub menu items Sub Menu under the main menu sub menu use to enter each function e g Status Network Firewall e Title the sidebar on the left side of the page indicates the title of this management interface e g Software in this example e Main Window the current workspace of the web management containing configuration or status information For easy navigation the pages are organized in groups with group in names main menu Individual page names within each group are provided in the sub menu and sidebar So to navigate to a page click the group hyperlink at the top then the sub menu for the function finally choose the title on the sidebar Your cable company may not support the reporting of some items of information listed on your gateway s internal web pages In such cases the information field appears blank This is normal Page 20 87 technicolor o o Warning message to change the password At your first connection or while
42. The unit is second With increasing rekey interval user bandwidth requirement is reduced WPA WPA2 Re auth Interval When a wireless client has associated with the Wireless Voice Gateway for a period of time longer than the setting here it would be disconnected and the authentication will be executed again The default value is 3600 you may modify it WPA Enabled WPA PSK WPA2 Enabled WPA2 PSK WPA WPA2 Encryption TKIP AES wi WPA Pre Shared Key sssssssssssssoss O Show Key RADIUS Server 0 0 0 0 RADIUS Port 1812 RADIUS Key Group Key Rotation Interval p WPA WPA2 Re auth Interval 3600 Fig 2 34 WPA WPA2 Page 58 87 technicolor WPA PSK WPA2 PSK For the WPA PSK WPA2 PSK network Authentication the settings that you can adjust including WPA WPA2 Encryption WPA Pre Shared Key and Group key Rotation Interval WPA Pre Shared Key Please type the key to be between 8 and 63 characters or 64 hexadecimal digits Only the devices with a matching key that you set here can join this network WPA Disa WPA PSK Enabled WPA2 Disabled WPA2 PSK Enabled WPA WPA2 Encryption AES v WPA Pre Shared Key eccccecccccccccccccccoccces O Show Key RADIUS Server 2350 RADIUS Port 235 RADIUS Key i nnna Group Key Rotation Interval p WPA WPA2 Re auth Interval Bgt Fig 2 35 WPA PSK WPA2 PSK Page 59 87 technicolor m WEP Encryption You can choose
43. UA Cable A Y GateWay gt 3 CPE 1 CPE 2 192 168 0 10 192 168 0 11 Fig 3 4 Residential Gateway Mode WER IP Stack 5 192 168 0 1 WAN Fig 3 5 Three IP stacks are activated in cable modem mode RG Residential Gateway Mode provides basic home networking plus NAT Network Address Translation In this mode three IP stacks are active e IP Stack 1 for use by the cable company to communicate with the Cable Modem section only This stack receives its IP address from the cable company during CM initialization It uses the MAC address printed on the label attached to the Wireless Cable Gateway e IP Stack 3 for use by you to remotely i e from somewhere on the WAN side such as at your remote Page 80 87 technicolor workplace communicate with the Cable Modem and Networking sections to remotely access the internal web page diagnostics and configuration This stack is also used by your cable company to deliver packets between the Internet and the gateway s networking section so they can be routed to from your PCs This stack requires an IP address assigned by the cable company from their pool of available addresses Your cable company may have you or your installer manually enter assigned addresses into your gateway or use a DHCP Server to communicate them or use a method that involves you entering host names This stack uses a MAC address of MAC label 2 the MAC label is found on the bottom of the unit E g if the MAC a
44. ackets that match to be forwarded to that PC rather than blocked As these connections are not tracked no entry is made for them in the Connection Table The same IP address can be entered multiple times with different ports Page 44 87 technicolor 6 Port Triggers Some Internet activities such as interactive gaming require that a PC on the WAN side of your gateway be able to originate connections during the game with your game playing PC on the LAN side You could use the Advanced Forwarding web page to construct a forwarding rule during the game and then remove it afterwards to restore full protection to your LAN PC to facilitate this Port triggering is an elegant mechanism that does this work for you each time you play the game technicolor e e VoIP Status Network Advanced Firewall Parental Control Wireless USB y L dvanced Options A SC Port Triggers This page allows configuration of dynamic triggers to specific devices on the LAN This allows for O special applications that require specific port numbers with bi directional traffic to function properly Applications such MAC Filtering as video conferencing voice gaming and some messenging program features may require these special settings Port Filtering FONTES Trigger Start Port o Port Triggers Trigger End Port o DMZ Host Target Start Port o Target End Port o EE Protocol BOTH Description Enabled Off zi Port Triggering Trigger Ran
45. cific port numbers with bi directional traffic to function properly Applications such MAC Filtering as video conferencing voice gaming and some messenging program features may require these special settings Port Filtering Forwarding Trigger Start Port o gt Port Triggers Trigger End Port lo Target Start Port o DMZ Host Target End Port lo RIP Setup Protocol BOTH Description Enabled Off v Port Triggering Trigger Range Target Range Start Port End Port Start Port End Port Protocol Description Enable Fig 2 22 Gateway Advanced Port Filtering Page 42 87 o o technicolor 5 Forwarding For LAN lt gt WAN communications the gateway normally only allows you to originate an IP connection with a PC on the WAN it will ignore attempts of the WAN PC to originate a connection onto your PC This protects you from malicious attacks from outsiders However sometimes you may wish for anyone outside to be able to originate a connection to a particular PC on your LAN if the destination port application matches one you specify This page allows you to specify up to rules For example to specify that outsiders should have access to an FTP server you have running at 192 168 0 5 create a rule with that address and Start Port 20 and End Port 21 FTP port ranges and Protocol TCP FTP runs over TCP and the other transport protocol UDP and click Apply This will cause inbound packets that match to be forwarded to that P
46. clear the logs Status Network Advanced Firewall Parental Control Wireless USB Software Status SNMP Event Log This page displays the contents of the SNMP event log Connection Password Diagnostics Time Priority Description Event Log IO AAN Backup Restore Fig 2 8 Gateway Status Event Log Page 27 87 technicolor 6 Initial Scan To speed up the modem s first time connection enter known downstream frequency and or upstream channel ID information here Then click Apply and Reboot button to start scanning the cable network beginning with the values supplied here The value is provided in Hertz So for 453 MHz you must type 453000000 technicolor Status Software Connection Password Diagnostics Event Log Initial Scan Backup Restore Network Advanced Firewall Parental Control Wireless USB Status Initial Scan To speed up the modem s first time startup enter known downstream frequency and or upstream channel ID information here Then click the Apply and Reboot button The modem will start scanning the cable network beginning with the values supplied here Initial DS Frequency 122750000 Upstream Channel ID o Apply and Reboot Fig 2 9 Gateway Status Initial Scan Page 28 87 technicolor 7 Backup Restore Backup Restore Settings This page allows you to save your current settings locally on your PC or restore settings
47. client information you want Then press button add Automatic Security Configuration WPS v WPS Confia The physical button on the AP will provision wireless clients using Wi Fi Protected Setup WPS Device Name TechnicolorAP WPS Setup AP UUID 189c1eb6216fb772e73d45eb5c57329f PIN 12630714 WPS Add Client Add a client Client PIN Authorized Client MAC Fig 2 37 Automatic Security Configuration Page 61 87 technicolor If you type in Client PIN then the WPS Add Client option will appear as shown below WPS Add Client Add a client Client PIN 12630711 Authorized Client MAC Fig 2 38 WPS Push Button And then if you click Add button then WPS Setup AP page will appear as shown in Fig 38 WPS Setup AP Your AP is now waiting for the STA to connect PUSH WPS Configure Status InProgress Fig 2 39 WPS Setup AP PUSH And WPS Configure Status will be In progress after establishing the connection the WPS Configure Status will be Success as shown below After successful connection the client will get IP address from AP and then internet will be accessible WPS Setup AP SUCCESSFUL AP Configuration is complete Click Continue to return to the previous page WPS Configure Status Success Fig 2 40 WPS Setup AP successful PUSH WPS Add Client process also can finish with type in A
48. d Firewall Parental Control Wireless USB A mg LAN Network WAN Port base Passthrough This page allows the configuration of each Ethernet Port Per default each Ethernet port is routed If you enable the Passthrough the Ethernet Port will have a direct connection to the Network Note that Computers access to this web access can be denied by your Cable operator DDNS Time WIER 29 AB PassThrough Mac Addresses example 01 23 45 67 89 AB FTP Diagnostics Add Mac Address Portbase PassThrough Addresses entered 0 32 Remove Mac Address Clear All Fig 2 17 Gateway Network Port base Passthrough Page 36 87 technicolor Gateway Advanced Web Page Group 1 Options This page allows you to enable disable some features of the Wireless Voice Gateway technicolor e VoIP Status Network Advanced Firewall Parental Control Wireless USB L gt Options Advanced IP Filtering Options This page allows configuration of advanced features of the broadband gateway MAC Filtering Port Filtering WAN Blocking M Enable i Ipsec PassThrough Enable ana PPTP PassThrough Enable Port Triggers Remote Config Management C Enable Aro Multicast Enable Enable UPnP Enable C Enable RIP Setup NAT ALG Status RSVP Enable FTP Enable TFTP Enable Kerb88 Enable NetBios Enable IKE Enable RTSP Enable Kerb1293 Enable H225 Enable PPTP Enable MSN Enable SIP Enable ICQ Enable IRC666x Enable ICQTalk Enable Net
49. ddress is 00 90 64 12 B1 91 this MAC address would be 00 90 64 12 B1 93 e IP Stack 5 for use by you to locally i e from somewhere on the LAN side in your home communicate with the Cable Modem and Networking sections to access the internal web page diagnostics and configuration This stack is also used by the gateway s networking section to route packets between the gateway s Networking section and your PCs This stack uses a fixed IP address 192 168 0 1 It uses a MAC address of MAC label 4 the MAC label is found on the bottom of the unit E g if the MAC address is 00 90 64 12 B1 91 this MAC address would be 00 90 64 12 B1 95 With RG Mode your cable company must provide one IP address for the CM section plus one for the Networking section from their pool of available addresses With RG Mode each PC you connect gets an IP address from a DHCP Server that is part of the Networking section of the gateway Page 81 87 technicolor CHAPTER 4 ADDITIONAL INFORMATION Frequently Asked Questions O What if I don t subscribe to cable TV A If cable TV is available in your area data and voice service may be made available with or without cable TV service Contact your local cable company for complete information on cable services including high speed internet access Q How do I get the system installed A Professional installation from your cable provider is strongly recommended They will ensure proper cable connection
50. dress 10 10 133 177 Time MAC Address 00 10 95 de ad 03 FTP Diagnostics Duration D 00 H 18 M 54 S 46 iee Expires Wed May 09 03 05 14 2012 PassThrough IPv4 DNS Servers 10 10 159 253 Release WAN Lease Renew WAN Lease WAN Connection Type DHCP E An Ipv4 MTU Size Lo 256 1500 octets 0 use default Spoofed MAC Address op op op rop rop loo Fig 2 12 Gateway Network WAN Page 31 87 technicolor o a 3 Computers This page displays the status of the DHCP clients and current system time You can cancel an IP address lease by selecting it in the DHCP Client Lease Info list and then clicking the Force Available button If you do so you may have to perform a DHCP Renew on that PC so that it can obtain a new lease Status Network Advanced Firewall Parental Control Wireless USB AAA A yA LAN Network WAN Computers This page shows the status of the DHCP clients and current system time Computers DDNS DHCP Clients la SE FTP Diagnostics Current System Time Wed Dec 19 15 54 34 2012 Portbase Force Available PassThrough Stateless Auto Configuration Im Address MAC Address Reachability State Fig 2 13 Gateway Network Computers Page 32 87 o o technicolor 4 DDNS Dynamic DNS service This page allows to setup for Dynamic DNS server technicolor y b VoIP Status Network Advanced Firewall Parental Control Wireless USB L LAN Network
51. ease time for DHCP server Default value is 604800 seconds teway VOIP Status Network Advanced Firewall Parental Control Wireless USB e b LAN Network WAN LAN This page allows configuration and status of the optional internal DHCP server for the LAN Computers DDNS Network Configuration IP Address 192 168 0 1 Time Subnet Mask 255 255 255 0 FTP Diagnostics MAC Address 00 10 95 de ad 05 Portbase PassThrough DHCP Server OYes ONo Lease Pool Start 192 168 0 10 Lease Pool End 192 168 0 254 Lease Time 604800 Fig 2 11 Gateway Network LAN Page 30 87 technicolor 2 WAN You can configure the optional internal DHCP server for the WAN on this page This can be required by some ISP providers Select different WAN Connection Type will lead to different contents Take the WAN connection type DHCP for example you can release and renew the WAN lease by pressing the buttons You can enter a spoofed MAC address that causes your gateway networking stack to use that MAC address when communicating instead of the usual WAN MAC address e g if the MAC address is 00 10 18 de ad 03 this spoofed MAC address could be 00 1 1 e3 df ad 05 or any desired MAC address technicolor ti dE VoIP Status Network Advanced Firewall Parental Control Wireless USB ee ad we Network LAWAN WAN This page allows configuration and status of the internal DHCP client for the WAN Computers DDNS WAN IPv4 Ad
52. es to make the data to be delivered without errors induced by the interference Frames longer than the value you set here are fragmented before the initial transmission into fragments no longer than the value of the threshold Value range 256 2346 RTS Threshold Set the value for sending a request to the destination All the frames of a length greater than the threshold that you set here will be sent with the four way frame exchange And a length less than or equal to the value that you set will not be proceeded by RTS Value range 0 2347 Page 65 87 technicolor 5 Bridging The Bridging page provides a location where settings can be adjusted related to the WDS Wireless Distribution System feature WDS is a system that enables the interconnection of access points wirelessly It may also be referred to as repeater mode because it appears to bridge and accept wireless clients at the same time unlike traditional bridging The wireless gateway can be placed in a mode that allows the gateway to communicate with other extender wireless access points either exclusively or mixed with communications to local PCs Use this page to designate the Remote Bridges the gateway is allowed to communicate with and to select the Wireless Bridging mode technicolor VoIP Status Network Advanced Firewall Parental Control Wireless USB y a Wireless Radio Bridging This page allows configuration of WDS features
53. et interface Follow these steps for proper installation Plug the coaxial cable to the cable wall outlet and the other end to the modem s cable connector Note To ensure a fast registration of the modem the coaxial cable must be connected to the modem before it is powered on Plug the power supply into the socket of the cable modem and two pin plug in the AC outlet then press the Power Switch power on the modem Note Only use the power supply that comes with the modem Using another power supply can cause damage to the product and will void the warranty Connect an Ethernet cable direct connection see below to the Ethernet port at the back of the computer and the other end to the ETHERNET port on the rear panel of the cable modem The modem will seek the appropriate cable signal on the cable television network and go through the initial registration process on its own The modem is ready for data transfer after the green LED ONLINE is lit continuously Note the button reset at the back of the modem is used primarily for maintenance RF e Cables f HM 7 gt Cable eso Splitter Power Supply RF Cables Fig 1 7 Connect to the Modem Page 17 87 technicolor Telephone or Fax Connection When properly connected most telephony devices can be used with the Wireless Voice Gateway just as with a
54. etscape Navigator 4 0 or later Windows is a trademark of Microsoft Corporation Macintosh and the Mac OS are trademarks of Apple Computer Inc Page 9 87 technicolor Wireless Voice Gateway Overview Front Panel Power DS US Online Eth Wireless Phone es Eee Fig 1 1 Front Panel The following illustration shows the front panel O Power Indicates the Power status DS Indicates the status of Data reception by the cable modem from the Network Downstream Traffic t US Indicates the status of Data transmission by the cable modem to the Network Upstream Traffic O Online Displays the status of your cable connection The light is off when no cable connection is detected and fully lit when the modem has established a connection with the network and data can be transferred uE Eth Indicates the state of Ethernet ports OO Wireless Indicates the traffic on the wireless network ST Phone Indicates the status of the telephone Phone 1 and Phone 2 Page 10 87 technicolor TE a The lights on the front panel LEDs are described in the table below from left to right ON the LED is light OFF the LED is gray FLASH the LED is blinking Internet TC7200 20 Power Eth Wireless Phone1 Phone 2 Description US ON ON ON ON ON X ON ON Power on 0 25 sec ON 0 25 second
55. f communication between the gateway and your PCs to guaranty security and an Access Control List function that enables you to restrict wireless access to only your specific PCs Performance Because your wireless communication travels through the air the factory default wireless channel setting may not provide optimum performance in your home if you or your neighbors have other interfering 2 4GHz or 5 GHz devices such as cordless phones If your wireless PC is experiencing very sluggish or dramatically slower communication compared with the speed you achieve on your PC that is wired to the gateway try changing the channel number See the 802 11b g n Basic Web Page discussion below for details Authentication Authentication enables you to restrict your gateway from communicating with any remote wireless PCs that aren t yours The following minimum authentication related changes to factory defaults are recommended See the 802 11b g n Basic and Access Control Web Page discussions below for details Network Name SSID Set a unique name you choose Network Type Set to Open Access Control List Enter your wireless PCs MAC addresses Security Security secures or scrambles messages traveling through the air between your wireless PCs and the gateway so they can t be observed by others The following minimum security setting changes to factory defaults are recommended See the 802 1 1b g n Security Web Page discussion below for details
56. f hook Tel2 On hook MTA lt CM Normal Operation gt Operation on ON FLASH Tel1 On hook Tel Off hook ON FLASH FLASH Both Lines Off Hook Page 11 87 technicolor o o SW Download ON FLASHI FLASH ON x D D y LEE and while E updating the FLASH memory Operation Table 1 1 LED behavior Rear Panel E TT d Dese d BE Fig 1 2 Rear Panel Connector Description Power Switch Power on off the Cable modem Power Jack Comnector for DC12V Cable Connector for the cable network Reset To restart the modem or press over 5 seconds can default the modem USB Host USB 2 0 connector Etherent 4 Gigabit Ethernet ports RJ 45 connector Phone1 Phone2 2 Phone RJ11 Connectors Table 1 2 Rear Panel description Side Panel for WPS Fig 1 3 Side Panel Owes Indicates the status of the WPS functionality WPS button Wi Fi Protected Setup This button can be used to Secure the connection with another device PC for example using WPS protocol A long press press 2 more seconds on the button allows you to enable the association of the modem with a PC or other equipment After link establish A short press on the button switch on off Wi Fi Page 12 87 technicolor Wall Mounting This article will show the user through the pr
57. ge Target Range Start Port End Port Start Port End Port Protocol Description Enable Fig 2 24 GatewaylAdvanced Port Triggers Port Triggering works as follows Imagine you want to play a particular game with PCs somewhere on the Internet You make one time effort to set up a Port Trigger for that game by entering into Trigger Start Port and Tigger End Port the range of destination ports your game will be sending to and entering into Target Start Port the range of destination ports the other player on the WAN side will be sending to ports your PC s game receives on Application programs like games publish this information in user manuals Later each time you play the game the gateway automatically creates the forwarding rule necessary This rule is valid until 10 minutes after it sees game activity stop After 10 minutes the rule becomes inactive until the next matched outgoing traffic arrives e g Suppose you specify Trigger Range from 6660 to 6670 and Target Range from 113 to 113 An outbound packet arrives at the gateway with your game playing PC source IP address 192 168 0 10 destination port 666 over TCP IP This destination port is within the Trigger destined for port 113 to your game playing PC at 192 168 0 10 Page 45 87 technicolor 7 DMZ Host Use this page to designate one PC on your LAN that should be left accessible to all PCs from the WAN side for all ports e g if you put an HTTP server on this machine anyone w
58. hich might spill or drip into it e g Lighted candles or containers of liquids Do not expose it to dripping or splashing If an object or liquid enters inside the Cable Modem unplug it immediately and contact the Customer Service Do not store the Cable Modem Gateway product in excessively hot cold or damp conditions It is intended to operate at an ambient temperature of less than 35 degrees Celsius and a maximum humidity level of 70 In case of a storm it is recommended that you unplug the product from the mains and from the PC set or other equipment Leave the mains socket accessible so that you can unplug the set quickly Telephone jacks Line 1 and Line 2 must not be connected to outside wiring Connecting to the mains supply This appliance is designed to operate in the rated voltage 110 240 VAC If you are in any doubt about the mains lead the plug or connection please consult the Customer Service Only the power adapter supplied with the product has to be used Ensuring optimum performance Leave 7cm to 10cm around the appliance to ensure that proper ventilation gets to it Do not store your appliance on its side if not allowed To clean the appliance use a dry clean soft cloth with no cleaning solvent or abrasive products Clean the ventilation openings regularly Page 1 87 technicolor Limiting the Human Body Exposure to the Electromagnetic Fields Under normal use condition the user shall keep at least 20c
59. ill be able to access that HTTP server by using your gateway IP address as the destination A setting of 0 indicates NO DMZ PC Host is another Internet term for a PC connected to the Internet technicolor SE p VoIP Status Network Advanced Firewall Parental Control Wireless USB r a Options Advanced SC DMZ Host Exposed Host This page allows configuration of a specific network device to be exposed or visible oa directly to the WAN public internet This may be used when problem applications do not work with port triggers MAC Filtering Entering a 0 means there are no exposed hosts Port Filtering Forwarding DMZ Address 192 168 0 0 Port Triggers gt DMZ Host RIP Setup Fig 2 25 Gateway Advanced DMZ Host Page 46 87 technicolor 8 RIP Routing Information Protocol Setup This feature enables the gateway to be used in small business situations where more than one LAN local area network is installed The RIP protocol provides the gateway a means to advertise available IP routes to these LANs to your cable operator so packets can be routed properly in this situation Your cable operator will advise you during installation if any setting changes are required here technicolor Status Network Advanced Firewall Parental Control Wireless USB a pees TN ee E Advanced Routing Information Protocol Setup This page allows configuration of RIP parameters rela
60. ion click Apply to invoke the settings WEP Encryption WEP 128 bit Shared Key Authentication Optional 802 1x Authentication Disabled Network Key 1 o0000000000000000000 Network Key 2 looo000000000000000000 Network Key 3 990000000000000000000 Network Key 4 o90000000000000000000 Current Network Key PassPhrase Ir Fig 2 36 WEP 64 bit WEP 128 bit Page 60 87 technicolor Automatic Security Configuration Wi Fi Protected Setup WPS is an easy and secure way of configuring and connecting your Wireless access point In this case the Wireless Voice Gateway is the Access Point AP and Your PC or Wireless Device is called the STA When configuring your Wireless Network via WPS Messages are exchanged between the STA and AP in order to configure the Security Settings on both devices e WPS Configuration It will help you to Enable or Disable the WPS feature To enable you need to select WPS to disable you need to select Disabled Note After you Enable the WPS you will get the options as show in Fig 2 36 and the WPS Configuration State box will show its configuration status Device Name By using this you can change the factory default to a name of your choice which is up to 32 characters long as like SSID WPS Setup AP Here you do not need to change anything just skip this step WPS Add Client There are two methods type Client PIN and Authorized Client MAC Type in the
61. is Euro PacketCable and what does it mean A Euro PacketCable is the industry standard for telephony services that most cable companies are adopting as they upgrade their systems Should you ever decide to move the Wireless Voice Gateway will work with all upgraded cable systems that are Euro PacketCable compliant Q What is Xpress Technology and what does it mean A It is one of the popular performance enhancing Wi Fi technologies designed to improve wireless network efficiency and boost throughput It is more efficient in mixed environments and it can work with 802 1 1a b g networks When Xpress is turned on aggregate throughput the sum of the individual throughput speeds of each client on the network can improve by up to 27 in 802 11g only networks and up to 75 in mixed networks comprised of 802 11g and 802 11b standard equipment The Page 82 87 technicolor technology achieves higher throughput by re packaging data reducing the number of overhead control packets so that more useful data can be sent during a given amount of time Monthly subscription fee applies Additional equipment required Contact your Cable Company and ISP for any restrictions or additional fees Page 83 87 technicolor General Troubleshooting You can correct most problems you have with your product by consulting the troubleshooting list that follows I can t access the internet e Check all of the connections to your Wi
62. m distance from the Cable Modem Gateway product Environmental considerations This symbol means that your inoperative electronic appliance and used battery when applicable must be collected separately and not mixed with the household waste The European Union has implemented a specific collection and recycling system for which producers are responsible This appliance has been designed and manufactured with high quality materials and components that can be recycled and reused Electrical and electronic appliances are liable to contain parts that are necessary in order for the system to work properly but which can become a health and environmental hazard if they are not handled or disposed of in the proper way Consequently please do not throw out your inoperative appliance with the household waste If you are the owner of the appliance you must deposit it at the appropriate local collection point or leave it with the vendor when buying a new appliance If you are a professional user please follow your supplier s instructions If the appliance is rented to you or left in your care please contact your service provider Please help us protect the environment in which we live Energy savings You have a role to play Learn how you can use and explore ways for using your electronic equipment 4 The user manual detailed useful information on all the features of your product but also A on energy consumption performances co We strongl
63. nected networks between computers with diverse hardware architectures and various operating systems TFTP Trivial File Transfer Protocol the system by which the Media Terminal Adapter s configuration data file is downloaded TSP Telephony Service Provider an organization that provides telephone services such as dial tone local service long distance billing and records and maintenance Universal Serial Bus USB USB is a plug and play interface between a computer and add on devices such as a Wireless Voice Gateway Xpress Technology One of the popular performance enhancing WiFi technologies designed to improve wireless network efficiency and boost throughput It is more efficient in mixed environments and it can work with 802 1 1a b g networks TECHNICOLOR Inc 101 W 103rd St INH7OO Indianapolis IN 46290 USA Tel 1 317 587 3000 Fax 1 317 587 6763 www technicolor com Page 87 87
64. ng you to modify the password This is a basic protection against wrongful access to the Gateway Web pages technicolor a E VoIP Status Network Advanced Firewall Parental Control Wireless USB o lr Status Software Password This page allows configuration of administration access privileges and the ability to restore factory Connection defaults to the system gt Password Diagnostics User Name EE Password leones Initial Scan Re Enter Password eesse Backup Restore Restore Factory Defaults OYes O No Fig 2 5 Gateway Status Pass word Page 24 87 technicolor To change the password type the password and re enter it again If the password is accepted you are required to re log on the web pages The server 192 168 0 1 at Technicolor requires a username and password Warning This server is requesting that your username and password be sent in an insecure manner basic authentication without a secure connection User name Lei Di Password I Remember my password cme Fig 2 6 Password request dialog If the password is no accepted an error message is displayed HTTP 401 Unauthorized Authorization is required to access the configuration server You must enter the correct username and or password Please reflash the web and wait for Password dialog pop up then typing the correct username and password again Page 25 87 technicolor
65. ocess of wall mounting the Wireless Voice Gateway The Adapter has two wall mount slots on its back panel Two screws are needed to mount the Adapter Oo 000000000000 000000 CO C O 000000000000000000 o fie O 000000000000000000 O k O 000000000000000000 O O 000000000000000000 O O O 0000000600000 000000 000000 O 00000000000000000 0 000000 O 0000000000000 O00 00 0 ooo oo O 000000000000000000O oo O 000000000000000000O O 00000000090 0980A0DOO 000000000000000600O Ure O 00000000000 0000000O O OLX O O 0 00 00 0 0 0 oo O oO O0o0000 00000000 000000 O0000DO 00000000 000000 O ZFS ZX O MAN 00000000 o AN LO O 0 0 0 0 0d 0 0 0 ICH S o oooooooo lo si A SY O 00 000 090 0 lo Y 000000 O0000000O00CO0OOOOODOODO 00000 OOoOoOOoOoOO l0Q0O00O0O0OOOCSOOOOOOQVS VQOQGO JR 8 To do this 1 Fig 1 4 Wall Mounting Ensure that the wall you use is smooth flat dry and sturdy and use the 2 screw holes which are 101 6 mm 4 inches apart from each other Fix the screws into wall leaving their heads 3 mm 0 12 inch clear of the wall surface Remove any connections to the unit and locate it over the screw heads When in line gently push the unit on to the wall and move it downwards to secure Page 13 87 technicolor Relationship among the Devices This illustration shows a cable company that offers DOCSIS
66. of web access filters to block all internet traffic to and E TOD Fer from specific network devices based on time of day settings Local Log Remote Log loo loo loo 00 op loo aaa No filters entered O Enabled Days to Block DlEveryday Sunday Monday C Tuesday C Wednesday O Thursday OFriday O Saturday Time to Block DAI day Start 12 Wout loo min am End 12 hour o0 min am Fig 2 28 Gateway Firewall TOD Filtering Page 49 87 technicolor 3 Local Log The gateway builds a log of firewall blocking actions that the firewall has taken Using the Local Log page lets you specify an email address to which you want the gateway to email this log You must also tell the gateway your outgoing i e SMTP email server s name so it can direct the email to it Enable Email Alerts has the gateway forward email notices when Firewall protection events occur Click E mail Log to immediately send the email log Click Clear Log to clear the table of entries for a fresh start The log of these events is also visible on the screen For each blocking event type that has taken place since the table was last cleared the table shows Description Count Last Occurrence Target and Source technicolor E E VoIP Status Network Advanced Firewall Parental Control Wireless USB PN Web Filter Firewall Local Log This page allows configuration of Firewall event log reporting
67. on the right In this figure the numbered arrows represent communication based on source and destination as follows Cable Modem Section Networking Section WAN CM IP CPE IP LAN IP Stack 1 IP Stack 2 Connected to your PC via e Ethernet 802 11b g n ies Cable service Fig 3 1 Communication between your PCs and the network side Type of Communication 1 Communication between the Internet and your PCs Example The packets created by your request for a page stored at a web site and the contents of that page sent to your PC 2 Communication between your cable company and the cable modem side Example When your cable modem starts up it must initialize with the cable company which requires the cable company to communicate directly with the cable modem itself 3 Communication between your PCs and the networking side Example The Wireless Cable Gateway offers a number of built in web pages which you can use to configure its networking side when you communicate with the networking side your communication is following this path Each packet on the Internet addressed to a PC in your home travels from the Internet down stream on the cable company s system to the WAN side of your Wireless Cable Gateway There it enters the Cable Modem section which inspects the packet and based on the results proceeds to either forward or block the packet from proceeding on to the Networking section Similarly the Networking section then decide
68. ony services over the Public Switched Telephone Network PSTN Check with your cable company to make sure you have everything you need to begin they ll know if you need to install special software or re configure your computer to make your cable internet service work for you Page 14 87 technicolor Contact Your Local Cable Company You will need to contact your cable company to establish an Internet account before you can use your gateway You should have the following information ready which you will find on the sticker on the gateway e The serial number e The model number e The Cable Modem CM Media Access Control MAC address e The Terminal Adapter EMTA MAC address e Security information Service Set Identifier SSID Encryption key passphrase WPA2 PSK by default channel number Default values are indicated underneath the modem on the sticker Please check the following with the cable company E The cable service to your home supports DOCSIS Euro DOCSIS compliant two way modem access E Your internet account has been set up The Media Terminal Adapter will provide data service if the cable account is set up but no telephony service is available E You have a cable outlet near your PC and it is ready for Cable Modem service Note It is important to supply power to the modem at all times Keeping your modem plugged in will keep it connected to the Internet This means that it will always be ready whenever you
69. pplications that you don t want your LAN PCs to send packets to Any packets your LAN PCs send to these destination ports will be blocked For example you could block access to worldwide web browsing http port 80 but still allow email service SMTP port 25 and POP 3 port 110 To enable port filtering set Start Port and End Port for each range and click Apply To block only one port set both Start and End ports with the same value VoIP Status Network Advanced Firewall Parental Control Wireless USB a Advanced Options IP Filterin Port Triggers This page allows configuration of dynamic triggers to specific devices on the LAN This allows for 5 special applications that require specific port numbers with bi directional traffic to function properly Applications such MAC Filtering as video conferencing voice gaming and some messenging program features may require these special settings Port Filtering Forwarding Create Port Triggers DMZ Host Port Triggering RIP Setup Trigger Range Target Range Start Port End Port Start Port End Port Protocol Description Enable Fig 2 21 Gateway Advanced Port Filtering Page 41 87 technicolor Status Network Advanced Firewall Parental Control Wireless USB a Ps al UE Advanced SE Port Triggers This page allows configuration of dynamic triggers to specific devices on the LAN This allows for 2 special applications that require spe
70. r This page allows certain Web oriented cookies java scripts and pop up windows to be EE blocked by the firewall A list of trusted computers can also be defined that are not subject to any filters configured Local Log Specific Firewall features can also be enabled It is highly recommended that the Firewall is left enabled at all times for protection against Denial of Service attacks Go to the Parental Control page to block internet access to specific Remote Log sites Web Features Allowed Services Filter Proxy O Enable No Ports Restricted Filter Cookies CI Enable Filter Java Applets O Enable Filter ActiveX C Enable Filter Popup Windows O Enable Block Fragmented IP Packets J Enable Port Scan Detection CI Enable IP Flood Detection M Enable Firewall Protection Low K Trusted Computers 00 loo loo loo loo loo aad No Trusted Computers Ken Fig 2 27 Gateway Firewall Web Filter Page 48 87 technicolor 2 TOD Filtering Use this page to set rules that will block specific LAN side PCs from accessing the Internet but only at specific days and times Specify a PC by its hardware MAC address and then use the tools to specify blocking time Finally click the Apply button to save your settings technicolor Gata Status Network Advanced Firewall Parental Control Wireless USB yo ee ll Web Filter Firewall Time of Day Access Filter This page allows configuration
71. reless Voice Gateway O Your Ethernet card may not be working Check each product s documentation for more information e The Network Properties of your operating system may not be installed correctly or the settings may be incorrect Check with your ISP or cable company I can t get the modem to establish an Ethernet connection e Even new computers don t always have Ethernet capabilities be sure to verify that your computer has a properly installed Ethernet card and the driver software to support it Check to see that you are using the right type of Ethernet cable The modem won t register a cable connection O If the modem is in Initialization Mode the INTERNET light will be flashing Call your Cable Company if it has not completed this 5 step process within 30 minutes and note which step it is getting stuck on O The modem should work with a standard RG 6 coaxial cable but if you re using a cable other than the one your Cable Company recommends or if the terminal connections are loose it may not work Check with your Cable Company to determine whether you re using the correct cable O If you subscribe to video service over cable the cable signal may not be reaching the modem Confirm that good quality cable television pictures are available to the coaxial connector you are using by connecting a television to it If your cable outlet is dead call your Cable Company Oo Verify that the Cable Modem service is
72. s whether to forward or block the packet from proceeding on to your PC Communication from your home device to an Internet device works similarly but in reverse with the packet traveling upstream on the cable system Page 77 87 technicolor Cable Modem CM Section The cable modem or CM section of your gateway uses DOCSIS or EURO DOCSIS Standard cable modem technology DOCSIS or EURO DOCSIS specifies that TCP IP over Ethernet style data communication be used between the WAN interface of your cable modem and your cable company A DOCSIS or EURO DOCSIS modem when connected to a Cable System equipped to support such modems performs a fully automated initialization process that requires no user intervention Part of this initialization configures the cable modem with a CM IP Cable Modem Internet Protocol address as shown in Figure 3 2 so the cable company can communicate directly with the CM itself Networking Section The Networking section of your gateway also uses TCP IP Transmission Control Protocol Internet Protocol for the PCs you connected on the LAN side TCP IP is a networking protocol that provides communication across interconnected networks between computers with diverse hardware architectures and various operating systems TCP IP requires that each communicating device be configured with one or more TCP IP stacks as illustrated by Fig 3 2 On a PC you often use software that came with the PC or its network interface
73. seT Ethernet with auto negotiation and MDIX functions Support maximum Ethernet cable length up to 100m Category 5 e RJ 11 Foreign Exchange Station FXS port for IP telephony Support a maximum line length between themselves and an end receiver handset etc of up to 500 feet AWG 26 0 4mm e Support simultaneous voice and data communications One voice conversations in the FXS port with different CODEC G 711 ulaw G 711 alaw G723 1 BV16 ILBC G726 16 G 726 24 G726 32 G 726 40 G 728 G 729 G 729E G 729A G 729B TELEVENT T 38 Default codecs G 711 ulaw G 711 alaw BV16 ILBC TELEVENT T 38 Echo Cancellation Voice Active Detection VAD DTMF detection and generation Comfort Noise Generation CNG Support V 90 fax and modem services 56 bits DES and 128 bits AES data encryption security SNMP network management support 802 11a b g n supported 20 40 MHz bandwidth 300Mbps Maximum data rate BCM43228 support both 2 4 GHz and 5 GHz Support Web pages and private DHCP server for status monitoring The NTP Network Termination Point should be able to operate with an LF Loading Factors of at least 100 LU Page 7 87 technicolor A e Propane technology supported enabling the connection of more Internet users without additional network bandwidth e Plug and Play Page 8 87 technicolor What s on the CD ROM Insert the Wireless Voice Gateway CD ROM into your CD RO
74. t m4a qtif ssa m2ts mid D stl m2v mka D I sub m4p mpi tts m4v mp2 vsf mjpeg mp3 zeg mjpg mp4 mkv mpc mov ogg mp2p pcm mp2t ra mp2v ram mp4 rm mp4ps rmi mpe snd mpeg wav mpeg2 wave mpeg4 wma mpg mpg2 mpg4 ogm qt rmv v All Video gt gt All Audio gt gt All Image gt gt All Other gt gt lt lt All Video lt lt All Audio lt lt All Image lt lt All Other Add All Types gt gt gt lt lt lt Remove All Types C Enable scheduled scanning every lo minutes Apply Scan Settings Fig 2 49 Gateway USB Media Server Page 72 87 technicolor VoIP Basic Web Page Group 1 Basic LAN This page displays the basic LAN status of this device including the downstream and upstream status device information and interface parameters You can select specific interface from the Interface Name drop down menu technicolor Basic Status Basic lan Basic LAN Hardware info Event log RF Parameters Cm state RF Parameters Downstream Channel Frequency Power Signal to Noise Ratio Modulation 1 3 1 dBmV 455dB 256 QAM 2 3 5 dBmV 455dB 256 QAM 3 3 8 dBmV 447dB 256 QAM 4 4 4 dBmV 447dB 256 QAM 5 5 1 dm 446dB 256 QAM 6 5 1 dm 446dB 256 QAM 7 4 3 dBmV 448dB 256 QAM 8 4 0 dBmV 454dB 256 QAM RF Parameters Upstream Channel Frequency Power Upstream Data Rate Modulation 1 50 8 dBmV 5120 Ksym sec 64 QAM 2 51 8 dBmV 5120 Ksym sec 64 QAM 3 53 0 dBmV 5120
75. technicolor Safety Instructions Using equipment safely Your Cable Modem Gateway product has been manufactured to meet European and local safety standards but you must take care if you want it to perform properly and safely It is important that you read this booklet completely especially the safety instructions below Equipment connected to the protective earth of the building installation through the mains connection or through other equipment with a connection to protective earth and to a cable distribution system using coaxial cable may in some circumstances create fire hazard Connection to a cable distribution system has therefore to be provided through a device providing electrical isolation below a certain frequency range galvanic isolator see EN 60728 11 If you have any doubts about the installation operation or safety of the product please contact your supplier To avoid the risk of electric shock Disconnect the Cable Modem Gateway product from the mains supply before you connect it to or disconnect it from any other equipments Remember that contact with Mains can be lethal or causes severe electric shock Never remove the product cover Should the product fail contact the Customer Service to arrange repair or service Never allow anyone to push anything into holes slots or any other opening in the case Do not block the ventilation slots never stand it on soft furnishings or carpets Do not put anything on it w
76. ted to authentication ER destination IP address subnet mask and reporting intervals RIP automatically identifies and uses the best known and MAC Filtering quickest route to any given destination address Port Filtering Forwarding RIP Support Disabled v RIP Authentication M Enable RIP Authentication Key RIP Authentication Key ID o RIP Setup RIP Reporting Interval 30 seconds RIP Destination IP Address lo lo llo Lin Port Triggers DMZ Host Fig 2 26 Gateway Advanced RIP Setup Page 47 87 technicolor Gateway Firewall Web Page Group 1 Web Content Filtering These pages allow you to enable disable and configure a variety of firewall features associated with web browsing which uses the HTTP protocol and transports HTML web pages On these pages you designate the gateway packet types you want to have forwarded or blocked You can activate settings by checking them and clicking Apply The web related filtering features you can activate from the Web Content Filter page include Filter Proxy Filter Cookies Filter Java Applets Filter ActiveX Filter Popup Windows and Firewall Protection If you want the gateway to exclude your selected filters to certain computers on your LAN enter their MAC addresses in the Trusted Computers area of this page technicolor VoIP Status Network Advanced Firewall Parental Control Wireless USB y gt Web Filter Firewall Web Content Filte
77. the password is the default one a warning message is displayed on the top banner of each Web configuration page We want to encourage you to change the password in order to enforce the security of your modem Please refer to the chapter password page 25 for more information Page 21 87 technicolor Gateway Status Web Page Group 1 Software The information section shows the hardware and software information about your gateway The status section of this page shows how long your gateway has operated since last time being powered up and some key information the Cable Modem received during the initialization process with your cable company If Network Access shows Allowed then your cable company has configured your gateway to have Internet connectivity If not you may not have Internet access and should contact your cable company to resolve this technicolor VoIP Status Network Advanced Firewall Parental Control Wireless USB ya gt Software Status Software This page displays information on the current system software Connection Password Diagnostics Information Standard Specification Compliant DOCSIS 3 0 Event Log Hardware Version 1 0 Sn Software Version STD6 01 01 T5 Backup Restore Cable Modem MAC Address 00 90 00 11 11 01 Cable Modem Serial Number CM certificate Not Installed Status System Up Time 0 days 00h 45m 48s Network Access Allowed CableModem IP Address ea eae IAE EREL Fig
78. ttings by checking them and clicking Apply Here are some of your choices on the Parental Control page O Activate Keyword Blocking and specify some keywords in the Keyword List to cause blocking of web pages on the WAN side with the specified keyword in the content O Activate Domain Blocking and specify some Domain Names e g www ABC com in the Domain List technicolor SE M VoIP Status Network Advanced Firewall Parental Control Wireless USB a a 7 Parental Control gt Basic Basic Setup This page allows basic selection of rules which block certain Internet content and certain Web sites When you change your Parental Control settings you must click on the appropriate Apply Add or Remove button for your new settings to take effect If you refresh your browser s display you will see the currently active settings Content Filtering Keyword Blocking O Enable Domain Blocking O Enable Keyword List Add Keyword Remove Keyword Blocked Domain List Add Domain Fig 2 31 Gateway Parental Control Basic Page 52 87 technicolor Gateway Wireless Web Page Group The Wireless web pages group enables a variety of settings that can provide secure and reliable wireless communications for even the most demanding tech savvy user The Wireless Voice Gateway offers a choice of 802 11b g n WPA and WPA PSK authentication of your PCs to the gateway 64 and 128 bit WEP encryption o
79. uthorized Client MAC Page 62 87 __ o technicolor 3 Access Control This page allows you to make access control to the AP or connected clients by offering the MAC Addresses of the clients technicolor VoIP Status Network Advanced Firewall Parental Control Wireless USB yo emm E Wireless Radio 802 11 Access Control This page allows the configuration of the Access Control to the AP as well as status on the Primary Network connected clients gt Access Control Advanced Administration BERG E qna Allow e Allow or Deny Access to Administration Web Page from PC connected over Wifi Bridging Web Page Access WMM MAC Restrict Mode Disabled MAC Addresses No wireless clients are connected Fig 2 41 Gateway Wireless Access Control MAC Restrict Mode Click Disabled to welcome all of the clients on the network select Allow to permit only the clients on the list to access the cable modem or choose Deny to prevent the clients on the list to access this device MAC Address Your Gateway identifies wireless PCs by their Wireless MAC Address This address consists of a string of 6 pairs of numbers 0 9 and letters A F such as 00 90 4B FO FF 50 It is usually printed on the Wireless card of the device e g the PCMCIA card in a laptop Enter the MAC addresses of the connected clients into the fields and then click Apply to add them to the list for access
80. via email alerts and a local view of the TOD Filter attacks on the system Local Log Remote Log Contact Email Address SMTP Server Name SMTP Username SMTP Password E mail Alerts C Enable Description Count Last Occurence Target Source Fig 2 29 Gateway Firewall Local Log Page 50 87 technicolor 4 Remote Log The Remote Log page allows you to specify the IP address where a SysLog server is located on the LAN Side and select different types of firewall events that may occur Then each time such an event occurs notification is automatically sent to this log server technicolor Status Network Advanced Firewall Parental Control Wireless USB ya wm A Web Filter Firewall Remote Log This page allows optional configuration of events to be sent to a local SysLog server TOD Filter Local Log gt Remote Log Send selected events CI Permitted Connections C Blocked Connections C Known Internet Attacks Product Configuration Events to SysLog server at 192 168 0 0 Fig 2 30 Gateway Firewall Remote Log Page 51 87 technicolor Gateway Parental Control Web Page Group 1 Basic This page allows you to enable disable and configure a variety of firewall features associated with web browsing which uses the HTTP protocol and transports HTML web pages On these pages you designate the gateway packet types you want to have forwarded or blocked You can activate se
81. y encourage you to carefully read the notice before putting your equipment in service to get the best service it can offer you By working together we can reduce the impact we have on our earth Main technical specifications General Operating voltage 100 240 VAC Typical Power consumption 18 W max Dimensions W x H x D 220mm x 166 7mm x 43mm Operating temperature range 0 40 C Storage temperature range 20 70 C AC adapter or plug in ADAPTER 18W 12VDV 1 5A adapter type Page 2 87 technicolor Connections DC input 12V 1 54 Cable input 1xCoaxial cable connector USB input 1x 2 0 USB connector Phone plugs 2xRJ11 Ethernet plugs 4xRJ 45 Marking information This symbol on your set guarantees that your product complies with the European Directive Directive on Energy related Products and the Directive 2011 65 EU on the restriction of the C E 1999 5 EC on Safety Telecom Electromagnetic Compatibility with the 2009 125 EC use of certain hazardous substances in electrical and electronic equipment This equipment is intended to be used indoor in a residential or office environment This equipment may by operating in Europe The CE Declaration of Conformity is available on the Website www technicolor com Responsible Party Technicolor R amp D France 975 Avenue des Champs Blancs CS17616 35576 Cesson S vign Cedex
82. your cable operator via DHCP each time it goes through Initialization Mode Key exchange The swapping of mathematical values between entities on a network in order to allow encrypted communication between them MAC Address The permanent identity for a device programmed into the Media Access Control layer in the network architecture during the modem s manufacture NID Network Interface Device the interconnection between the internal house telephone wiring and a conventional telephone service provider s equipment These wiring connections are normally housed in a small plastic box located on an outer wall of the house It is the legal demarcation between the subscriber s property and the service provider s property PacketCable A project with the objective of developing a set of necessary telephony specifications and operations support interface specifications for Wireless Voice Gateways and associated equipment used over the DOCSIS based cable network PSTN Public Switched Telephone Network The worldwide voice telephone network which provides dial tone ringing full duplex voice band audio and optional services using standard telephones Provisioning The process of enabling the Media Terminal Adapter MTA to register and provide services over the network Page 86 87 technicolor TCP IP Transmission Control Protocol Internet Protocol A networking protocol that provides communication across intercon

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