Seagate Personal Cloud 2-Bay User Manual
Contents
1. control remote access for all users to Control remote access for all users To manage remote access for a specific existing user 1 Open the Users page link entire line to Open the Users page Note If you want to enable remote access and you haven t confirmed your Seagate Access account do so now by clicking Confirm Email 2 Click the dot under Seagate Access Seagate Access is on The owner has invited a user to create a Seagate Access but the process is not complete Seagate Access is off A yellow dot indicates a pending status You have invited the user to create a Seagate Access account and the Personal Cloud 2 Bay is waiting for the user to complete the process Edit a user Only the Personal Cloud 2 Bay owner can change a user s username and email address Both the owner and user can change the user s private folder password as described in Passwords link Passwords to Passwords 1 Open the Users page link entire line to Open the Users page 2 Click the item you want to change Username Changing the username also changes the user s private folder name Password Changes only the user s private folder password The Seagate Access password used to remotely access your Personal Cloud 2 Bay does not change Email address The email address is the user s Seagate Access ID which is used to remotely access your Personal Cloud 2 Bay Delete a user The Personal Cloud 2 Bay owner can delete all2. 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation FCC Class A Information This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one of the following measures e Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver e Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 This device
3. To back up content to a cloud service you must have an account on the service and an existing destination folder that you can use for your backup 1 a2 a F wo N Open the Backup Manager Link Open the Backup Manager to Open the Backup Manager Click Personal Cloud 2 Bay and then click Add backup Select Network Backup and then click Next Select your cloud service as your destination and then click Next Sign in to the cloud service and type the name of the destination folder In Advanced parameters securely transferring data is the default You can change this selection Optional Select to never delete files on the destination folder when they are deleted from the source Select a backup mode manual or scheduled Create a name for your backup job Seagate Personal Cloud 2 Bay User Guide 23 Sync with Your Cloud Service You can protect the content on your Personal Cloud 2 Bay by synchronizing it with your cloud service Syncing also lets you access your content from anywhere This two way sync guarantees that the Personal Cloud 2 Bay content that you choose to save to the cloud service stays up to date when you make changes in the cloud service or on your Personal Cloud 2 Bay Personal Cloud 2 Bay sync supports Google Drive and Dropbox You must have an account on the cloud service and an existing destination folder to use for your sync 1 2 3 4 oom Open the Backup Manager Link entire li
4. You can save energy by turning off hard drives and powering off your device after a specified interval of inactivity When you turn off the hard drive it still remains active to receive network commands from other devices 1 2 3 4 Open the Device Manager Link the entire line to Open the Device Manager Click Show advanced settings and then click Power To turn the hard drive off after a specified interval select a value from the pull down menu To turn power saving mode on or off slide the button Connect your device to an uninterruptible power source Connecting your Personal Cloud 2 Bay to an uninterruptible power source UPS ensures a continuous power supply 1 2 3 1 Confirm that no one is accessing your Personal Cloud 2 Bay and power it off Connect a supported UPS device to a USB port on your Personal Cloud 2 Bay Note If you plan to often copy data from an external device to your Personal Cloud 2 Bay you might want to connect the UPS to the USB 2 0 port on our device The USB 3 0 port provides greater transfer speeds Power on your Personal Cloud 2 Bay Open the Device Manager Link the entire line to Open the Device Manager Seagate Personal Cloud 2 Bay User Guide 29 2 Click Show advanced settings and then click Power If your UPS device information does not display in the UPS management section click Add a network UPS server and select your UPS type from the pull down menu 3 Se
5. Sign in with your username and password 4 Click Backup Manager Back up to an external drive If you are backing up to an externally attached drive attach the drive to a USB port on your Personal Cloud 2 Bay There are two USB ports available USB2 and USB3 The USB3 port is on the right hand side of your Personal Cloud 2 Bay the USB2 port is on the back 1 Open the Backup Manager Link Open the Backup Manager to Open the Backup Manager 2 Click Personal Cloud 2 Bay and then click Add backup 3 Select Local Backup and then click Next Seagate Personal Cloud 2 Bay User Manual 22 6 7 Select the folder of the content you want to back up Select the destination folder or in the External ports section select the externally attached drive Optional Create a new folder to organize your backups Choose a backup mode manual scheduled or automatic Back up to another Personal Cloud 2 Bay You can back up your Personal Cloud 2 Bay to another Personal Cloud 2 Bay or a Personal Cloud 2 Bay 1 o 0 BR wWN Open the Backup Manager Link Open the Backup Manager to Open the Backup Manager Click Personal Cloud 2 Bay and then click Add backup Select Network Backup and then click Next Select the folder of the data that you want to back up Select NAS OS device as your destination and then click Next Select a device from the list and complete your backup job Back up to your cloud service
6. Desktop NAS jest zgodny z zasadniczymi wymogami oraz pozosta ymi stosownymi postanowieniami Dyrektywy 2004 104 EC Seagate Personal Cloud 2 Bay User Guide 41 Portugu s Portu Seagate declara que este Desktop NAS est conforme com os guese requisitos essenciais e outras disposi es da Directiva 2004 104 CE Slovensko Sloveni Seagate izjavlja da je ta Desktop NAS v skladu z bistvenimi an zahtevami in ostalimi relevantnimi dolo ili direktive 2004 104 ES Slovensky Slovak Seagate t mto vyhlasuje e Desktop NAS sp a z kladn po iadavky a v etky pr slu n ustanovenia Smernice 2004 104 ES Suomi Finnish Seagate vakuuttaa t ten ett Desktop NAS tyyppinen laite on direktiivin 2004 104 EY oleellisten vaatimusten ja sit koskevien direktiivin muiden ehtojen mukainen Svenska Swedish H rmed intygar Seagate att denna Desktop NAS st r I verensst mmelse med de v sentliga egenskapskrav och vriga relevanta best mmelser som framg r av direktiv 2004 104 EG Safety Guidelines Important Refer to Warranty before performing any hardware repairs or maintenance that is not described in this manual Link Warranty to http www seagate com support warranty and replacements limited consumer warranty Power Source Caution Use the product with the provided power supply only Note To protect your data always follow the safe removal procedures for your operating system when disconnect
7. may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation FCC Caution Any changes or modifications not expressly approved by the party responsible for compliance could void the user s authority to operate this equipment Seagate Personal Cloud 2 Bay User Manual 38 IMPORTANT NOTE FCC Radiation Exposure Statement This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment This equipment should be installed and operated with minimum distance 20cm between the radiator amp your body This transmitter must not be co located or operating in conjunction with any other antenna or transmitter The availability of some specific channels and or operational frequency bands are country dependent and are firmware programmed at the factory to match the intended destination The firmware setting is not accessible by the end user Note to US model owner To comply with US FCC regulation the country selection function has been completely removed from all US models The above function is for non US models only Industry Canada This device complies with RSS 210 of the Industry Canada Rules Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation
8. so that you and others can access it See Media Library link Media Library to Media Library Private folder Back up your content to safeguard against computer malfunctions Content backed up to the Public folder can be viewed by anyone who has access No one but you can view content backed up to your private folder You can back up your computer and mobile devices using Seagate Dashboard software and Seagate Mobile Backup apps You can also back up your backups by creating backup and sync plans in the Personal Cloud 2 Bay with Backup Manager For information on Seagate Dashboard and Mobile Backup apps visit the Seagate Dashboard page link Seagate Dashboard to http www seagate com services software apps seagate dashboard software For information on backing up your backups see Backing Up and Syncing Content link Backing Up and Syncing Content to Backing Up and Syncing Content Seagate Personal Cloud 2 Bay User Guide 15 Media Library You can use your Seagate Personal Cloud 2 Bay to centralize your media Everyone with access can copy their media to the library and stream content in the library on devices throughout your home and away from home Create and maintain your media library Music movies and photos you and other household members probably each have media files on multiple devices You can consolidate your media in one place on your Personal Cloud 2 Bay for sharing and easy maintenance Copy your media li
9. user accounts Deleting a user account also deletes the user s private folder and its contents Seagate Personal Cloud 2 Bay User Manual 12 If the user has created backup plans through the Backup Manager the backups are also deleted For more information see Backups link Backups to Backups 1 Open the Users page link entire line to Open the Users page 2 Place the cursor to the right of the Seagate Access column in the user s row and click the X Seagate Personal Cloud 2 Bay User Guide 13 Public and Private Folders Your Personal Cloud 2 Bay has a Public folder that anyone can use and a private folder where each local user can store personal content that others cannot see What s the difference Everyone on your home network can access the Public folder Anyone who has been given a Seagate Access account to the storage device can also access the Public folder Use the Public folder for files you want to share and for your centralized media library A private folder is created for each local user account and is password protected Use your private folder to back up content that you don t want to share with others Access with Seagate Access with username Access account Mom email address Jim Seagate Personal Cloud 2 Bay User Manual 14 Which folder to use Public folder Create your media library in the Public folder and copy any data that you want to share to the Public folder
10. 022 2010 AC 2011 Information technology equipment Radio disturbance characteristics e Limits and methods of measurement e EN 55024 2010 Information technology equipment Immunity characteristics Limits and methods of measurement Cesky Czech Seagate t mto prohlaSuje Ze tento Desktop NAS je ve shod se z kladn mi po adavky a dal mi p slu n mi ustanoven mi sm rnice 2004 5 ES Dansk Danish Undertegnede Seagate erkl rer herved at f lgende udstyr Desktop NAS overholder de v sentlige krav og vrige relevante krav i direktiv 2004 5 EF Deutsch German Hiermit erkl rt Seagate dass sich das Ger t Desktop NAS in bereinstimmung mit den grundlegenden Anforderungen und den brigen einschl gigen Bestimmungen der Richtlinie 2004 5 EG befindet Eesti Estonian K esolevaga kinnitab Seagate seadme Desktop NAS vastavust direktiivi 2004 5 EU p hin uetele ja nimetatud direktiivist tu lenevatele teistele asjakohastele s tetele English Hereby Seagate declares that this Desktop NAS is in compli ance with the essential requirements and other relevant provi sions of Directive 2004 5 EC Seagate Personal Cloud 2 Bay User Manual 40 Espafiol Spanish Por medio de la presente Seagate declara que el Desktop NAS cumple con los requisitos esenciales y cualesquiera otras dis posiciones aplicables o exigibles de la Directiva 2004 5 CE EAAnviky Greek ME THN
11. 1 Install Seagate Dashboard on your PC or Mac and sign in to the Mobile Backup section in Dashboard link Install Seagate Dashboard to http www seagate com services software apps seagate dashb oard software 2 Install the Seagate Mobile Backup app on your mobile device from your app store and create a backup plan as instructed in the app s help Seagate Personal Cloud 2 Bay User Guide 21 Mobile or DSR camera Install Seagate Media on your mobile device from your app store and set up Auto Upload Auto Upload is located in the Settings menu of the Seagate Media app It backs up photos and videos only over Wi Fi Personal Cloud 2 Bay Use the Personal Cloud 2 Bay Backup Manager Link to Back ing Up Your Personal Cloud 2 Bay Back up your Personal Cloud 2 Bay You can protect the content on your Personal Cloud 2 Bay by backing it up to another storage option Back up to an external drive link entire line to Back up to an external drive Back up to another Personal Cloud 2 Bay link entire line to Back up another Personal Cloud 2 Bay Back up to your cloud service link entire line to Back up to your cloud service Open the Backup Manager 1 Access your Personal Cloud 2 Bay PC In Windows or File Explorer under Networks click PersonalCloud Mac lIn Finder under Shared click PersonalCloud 2 Double click the Public folder on the right side and then double click My Personal Cloud 2 Bay 3
12. Ce dispositif est conforme la norme CNR 210 d Industrie Canada applicable aux appareils radio exempts de licence Son fonctionnement est sujet aux deux conditions suivantes 1 le dispositif ne doit pas produire de brouillage pr judiciable et 2 ce dispositif doit accepter tout brouillage recu y compris un brouillage susceptible de provoquer un fonctionnement ind sirable IMPORTANT NOTE for mobile device use Radiation Exposure Statement This equipment complies with IC radiation exposure limits set forth for an uncontrolled environment This equipment should be installed and operated with minimum distance 20cm between the radiator amp your body NOTE IMPORTANTE pour l utilisation de dispositifs mobiles D claration d exposition aux radiations Cet quipement est conforme aux limites d exposition aux rayonnements IC tablies pour un environnement non contr l Cet quipement doit tre install et utilis avec un minimum de 20 cm de distance entre la source de rayonnement et votre corps Seagate Personal Cloud 2 Bay User Guide 39 Europe EU Declaration of Conformity This device complies with the essential requirements of the EMC Directive 2004 108 EC The following test methods have been applied in order to prove presumption of conformity with the essential requirements of the EMC Directive 2004 108 EC EN 60950 1 2006 AC 2011 Information technology equipment Safety Part 1 General requirements e EN 55
13. Cloud 2 Bay and a second copy on one of the following e Direct attached storage DAS e Another NAS device e Cloud storage Some form of removable storage or archival media Important 1GB 1 000 000 000 bytes 1TB 1 000 000 000 000 bytes After the drive is formatted the available storage capacity varies depending on your operating environment typically 10 15 less Seagate Personal Cloud 2 Bay User Manual 44
14. DECLARATION OF CONFORMANCE FCC Class A Information FCC Caution IMPORTANT NOTE FCC Radiation Exposure Statement Industry Canada IMPORTANT NOTE for mobile device use NOTE IMPORTANTE pour l utilisation de dispositifs mobiles Europe EU Declaration of Conformity Safety Guidelines Power Source Safety Handling Safety Seagate Personal Cloud 2 Bay User Manual 26 26 26 26 26 27 27 27 27 28 28 28 28 29 29 29 30 31 31 31 32 32 38 38 38 38 38 39 39 39 39 40 42 42 42 43 Welcome to Your Personal Cloud 2 Bay Thank you for purchasing the Seagate Personal Cloud 2 Bay You and everyone in your household can create a centralized media library and safeguard your important files in one location With Seagate s free apps your content is safe and available to you no matter where you are sexes DASHBOARD Seagate Dashboard Create backup plans to ef fortlessly and automatically back up content from your PC sess DASHBOARD a amp Seagate Dashboard Create and maintain your media library on your PC or Mac with the Smart Copy feature Seagate Mobile Backup Back up your mobile de vices to your Personal Cloud 2 Bay Seagate Personal Cloud 2 Bay User Guide Roku sansung SMART TV mm LG Smart Dv E Seagate Media Stream your media library to your mobile devices Smart TVs and other media devices i 5 OHNE AirPlay T isi LT un amazo webservice
15. IIAPOYXA Seagate AHAQNEI OTI Desktop NAS ZYMMOP ONETAI IIPOX TIX OYXIOAEIX AITAITHXEIX KAI TIX AOIIIEX XXETIKEX AIATASEIX THX OAHTIAX 2004 5 EK Frangais French Par la pr sente Seagate d clare que l appareil Desktop NAS est conforme aux exigences essentielles et aux autres dispo sitions pertinentes de la directive 2004 5 CE Italiano Italian Con la presente Seagate dichiara che questo Desktop NAS conforme ai requisiti essenziali ed alle altre disposizioni per tinenti stabilite dalla direttiva 2004 5 CE Latviski Latvian Ar So Seagate deklare ka Desktop NAS atbilst Direktivas 2004 104 EK butiskajam prasibam un citiem ar to saistita jiem noteikumiem Lietuviu Lithuani an iuo Seagate deklaruoja kad is Desktop NAS atitinka es minius reikalavimus ir kitas 2004 104 EB Direktyvos nu ostatas Nederlands Dutch Hierbij verklaart Seagate dat het toestel Desktop NAS in overeenstemming is met de essenti le eisen en de andere relevante bepalingen van richtlijn 2004 104 EG Malti Maltese Hawnhekk Seagate jiddikjara li dan Desktop NAS jikkon forma mal ti ijiet essenzjali u ma provvedimenti o rajn relevanti li hemm fid Dirrettiva 2004 104 EC Magyar Hungarian Alul rott Seagate nyilatkozom hogy a Desktop NAS megfelel a vonatkoz alapvet k vetelm nyeknek s az 2004 104 EC ir nyelv egy b el r sainak Polski Polish Niniejszym Seagate o wiadcza e
16. Seagate Seagate Personal Cloud 2 Bay User Manual Model SRN21C Seagate Personal Cloud 2 Bay User Manual O 2014 Seagate Technology LLC All rights reserved Seagate Seagate Technology the Wave logo and Seagate Media are trademarks or registered trademarks of Seagate Technology LLC or one of its affiliates iPod iPad iPhone Time Machine Safari and Mac are trademarks or registered trademarks of Apple Computer Inc and used to indicate compatibility All other trademarks or registered trademarks are the property of their respective owners When referring to hard drive capacity one gigabyte or GB equals one billion bytes and one terabyte or TB equals one thousand billion bytes In addition some of the listed capacity is used for formatting and other functions and thus will not be available for data storage Quantitative usage examples for various applications are for illustrative purposes Actual quantities will vary based on various factors including file size file format features and application software Seagate reserves the right to change without notice product offerings or specifications Seagate Technology LLC 10200 S De Anza Blvd Cupertino CA 95014 USA Seagate Personal Cloud 2 Bay User Manual Table of Contents Seagate Personal Cloud 2 Bay User Manual Welcome to Your Personal Cloud 2 Bay System Requirements What s in the Box Hardware Requirements Software Requirements Internet Requirements C
17. brary to the Public folder on your Personal Cloud 2 Bay You can easily stream the content on your other devices using the Seagate Media app which only accesses the Public folder Before you copy your media to your Personal Cloud 2 Bay from your computer Seagate recom mends that you connect your computer directly to your router instead of using a Wi Fi connection Wi Fi speeds are not ideal for copying large quantities of files To copy content from your You need to Computer Mobile device External device on your computer and create a Smart Copy plan that continuously updates your media library on your Personal Cloud 2 Bay link Install Seagate Dashboard to http www seagate com services software apps seagate dashboard software Install Seagate Media on your mobile device from your app store and set up Auto Up Upload Auto Upload is located in the Settings menu of the Seagate Media app It backups up photos and videos only over Wi Fi Plug the device in to the USB port on your Personal Cloud 2 Bay and drag and drop content frc your external device Stream media content You can stream your centralized media library from the Public folder on your Personal Cloud 2 Bay throughout your home on a variety of devices and remotely on your mobile devices Seagate Personal Cloud 2 Bay User Manual 16 Stream media at home To stream content to your Apple TV Chromecast DLNA Certified device iTunes Y
18. ck short circuiting fire or personal injury Always unplug the device from the electrical outlet if there is a risk of lightning or if it will be unused for an extended period of time Do not use the Personal Cloud 2 Bay as a shelf to support any other object Personal Cloud 2 Bay Placement Place your Personal Cloud 2 Bay on a surface that is capable of supporting its weight including the hard drives and accessories attached to the Personal Cloud 2 Bay ports Make sure the Personal Cloud 2 Bay is placed securely and cannot tip or be pushed over Do not stack items on it Doing so can prevent proper airflow and affect operation The maximum ambient temperature during operation is 40 C or 104 F The power connection must have a safe electrical distribution system and provide overcurrent protection The power supply unit has a ground leakage current of 3 5mA The design of the electrical distribution system must take into consideration the total ground leakage current from all the power supplies in all the units Seagate Personal Cloud 2 Bay User Guide 43 Data Security Any loss corruption or destruction of data while using a Seagate hard drive or a hard drive system is the sole responsibility of the user Under no circumstances will Seagate be held liable for the recovery or restoration of this data To help prevent the loss of your data Seagate highly recommends that you keep TWO copies of your data one copy on your Personal
19. ckplane components and module connectors etc Replace an existing or faulty hard drive with a hard drive of equal capacity When handling hard drives make sure that they are placed and stored on a cushioned surface Remove a hard drive Disconnect power from the device before removing a hard drive Seagate Personal Cloud 2 Bay User Guide 33 1 Push the button on the back of your Personal Cloud 2 Bay 2 Remove the cover from the enclosure Seagate Personal Cloud 2 Bay User Manual 34 3 Remove the two screws that hold the disk in place 4 Pull the disk forward to disconnect it from its plug and then lift the disk up to remove it from the enclosure NS N e 7 V Install a hard drive Disconnect power from the device before installing a hard drive Seagate Personal Cloud 2 Bay User Guide 35 Attach the screws provided with your Personal Cloud 2 Bay to one side of the drive LX A lt V Guide the hard drive so that the rear screw fits into its slot and then slide the drive into its plug Seagate Personal Cloud 2 Bay User Manual 36 3 Fixthe screws to the outside holes 4 Replace the cover snapping it into place Seagate Personal Cloud 2 Bay User Guide 37 Appendix A Compliance and Safety Regulatory Compliance FCC DECLARATION OF CONFORMANCE This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions
20. en the Device Manager link entire line to Open the Device Manager The Settings page opens 2 Place the cursor over your password and click the pencil icon 3 Change your password Seagate Personal Cloud 2 Bay User Manual 26 Owner Administration Your Personal Cloud 2 Bay has been configured with standard default settings The Personal Cloud 2 Bay owner can modify the settings such as the device name time zone and the Services used Open the Device Manager 1 Access your Personal Cloud 2 Bay PC In Windows or File Explorer under Networks click PersonalCloud Mac In Finder under Shared click PersonalCloud 2 Double click the Public folder on the right side and then double click Personal Cloud 2 Bay 3 Sign in with your username and password 4 Click Device Manager LED Behavior Your Personal Cloud 2 Bay LED is on the top of your device When your device is starting up the LED blinks white When the LED is solid white your Personal Cloud 2 Bay is ready to access over your Wi Fi network If you reset your device the LED begins blinking red and then blinks white Personalize your Personal Cloud 2 Bay You can personalize your device by changing its name the language time zone and more Note Changing the device name does not affect local or remote access 1 Open the Device Manager Link the entire line to Open the Device Manager 2 Click Settings and make your changes You can change settin
21. er for services confirm that the ports are available on your router Additionally you must confirm that your router is compatible with UPnP IGD NAT PMP protocols See your router s user manual for details 1 Open the Device Manager Link the entire line to Open the Device Manager 2 Click Show advanced settings and then click Network 3 Onthe Port Forwarding tab move the cursor over the service until the Edit button appears on the right 4 Click Edit and then click Enable Seagate Personal Cloud 2 Bay User Manual 32 Hard Drive Maintenance If a drive on your Seagate Personal Cloud 2 Bay fails and you have configured your device for maximum protection you can replace it your content is safe on the other drive Important Refer to the warranty before performing hardware repairs or maintenance not described in this manual link Warranty to http www seagate com support warranty and replacements limited consumer warranty Precautions Link entire line to Precautions Remove a hard drive Link entire line to Remove a hard drive Install a hard drive Link entire line to Install a hard drive Precautions e Except for replacing a hard drive performing maintenance within the enclosure is not supported and can void your product s warranty e During operation the drives should remain in place for optimal airflow e Observe all conventional ESD precautions when handling the Personal Cloud 2 Bay s parts Avoid contact with ba
22. gs that have an on and off button or display a pencil icon when you place the cursor over the setting Click the pencil icon to make a change Note If you want to change the time zone and you have enabled Synchronization turn it off before changing the time zone and then turn it back on Seagate Personal Cloud 2 Bay User Guide 27 Reset your Personal Cloud 2 Bay You can reset your device A reset is not data destructive Performing these steps resets the network settings and requires you to go through the initial setup process again The reset button is inside the casing on the back of your Personal Cloud 2 Bay 1 2 3 4 5 6 7 Power off your Personal Cloud 2 Bay using the power button on the back of the device Wait approximately 15 seconds Power on your Personal Cloud 2 Bay Wait for the LED on the top of the device to show a steady non blinking white light Insert a paper clip or slim object into the hole on the back of your Personal Cloud 2 Bay and press down the reset button for approximately 10 seconds Wait for the LED on the top of the device to show a steady non blinking white light Set up your device Changing Device Services Your Personal Cloud 2 Bay is preconfigured with many services that allow you to stream to a TV use iTunes download and upload files to your computer and manage remote access Start and stop a service 1 2 3 4 Re Open the Device Manager Link the entire line
23. imum protection This means that all of the data you copy to your device is stored on one disk and a copy of that data is stored on the second disk This configuration provides the greatest protection but does reduce the total capacity of storage on your drive In the event of a disk failure you can replace the failed disk and continue to use your Personal Cloud 2 Bay To use all of storage available on your device select Maximum capacity This option allows you to use all available storage 8 TB but offers no data protection Note If you change the configuration of your Personal Cloud 2 Bay after you have created your media library or backed up computers in your home you will lose your data You ll need to copy all data offline before you reconfigure your device to a different storage setting 3 Enter your email address and create a password If you have registered with Seagate before you can use the same email address and password Seagate Personal Cloud 2 Bay User Guide Your Personal Cloud 2 Bay creates your Username which allows you to access your private folder manage users and manage device settings Private folder where you can store personal content Seagate Access account which allows you to access your Personal Cloud 2 Bay remotely and enable remote access for other users A message is sent to your email account with the confirmation code needed to activate your Seagate Access account Note Check your s
24. ing your product Safety Handling To comply with applicable safety emission and thermal requirements install all drives and empty drive trays according to the instructions in Hardware Maintenance Link Hardware Maintenance to Hardware Maintenance chapter Permanently unplug the unit if you think that it has become damaged in any way Seagate Personal Cloud 2 Bay User Manual 42 You must shut down and disconnect power from the Personal Cloud 2 Bay before maintenance or physical troubleshooting is performed on the device Shut down and unplug the unit before moving it Safety Power Supply The Personal Cloud 2 Bay must only be operated from a power supply input voltage range of 100 240 VAC 50 to 60 Hz The drive s power supply is not serviceable or replaceable If Seagate technical support has determined that the power supply is faulty or has failed and the unit is under warranty return the Personal Cloud 2 Bay to Seagate per the instructions provided by the Seagate technician Environment Make sure that the electrical connection to the power cord is grounded Provide a suitable power source with electrical overload protection to meet the requirements of the technical specification Never expose your device to rain use it near water or use it in damp or wet conditions Never place objects containing liquids on the enclosure because liquid could spill into its openings Doing so increases the risk of electrical sho
25. ion and sign in 5 Open the Sdrive application e Windows Right click the Sdrive icon in the system tray e Mac Left click the Sdrive icon in the menu bar 3 Select your Personal Cloud and select Add to Sdrive Enter your Personal Cloud 2 Bay username and pass word 20 Back up Seagate provides several ways to protect your content You can back up your computer your mobile devices your DSR camera and your Personal Cloud 2 Bay Before you back up your computer to your Personal Cloud 2 Bay Seagate recommends that you connect your computer directly to your router instead of using a Wi Fi connection Wi Fi speeds are not ideal for copying large quantities of files After you have created your first backup you can back up future changes over Wi Fi Back up your computer and mobile devices To back up content from your PC You need to Install Seagate Dashboard on your computer and create a backup plan link Install Seagate Dashboard to http www seagate com services software apps seagate dashb oard software Mac Set up a Time Machine plan 1 Open System Preferences and select Time Machine 2 Select Select Backup Disk 3 Select your Personal Cloud 2 Bay PersonalCloud TM BACKUP from the list of backup options 4 Once the drive is selected click Use Disk 5 If prompted enter your Personal Cloud 2 Bay username and password 6 Complete your backup preferences Mobile device
26. k PersonalCloud Mac In Finder under Shared click PersonalCloud Double click the Public folder on the right side and then click My Personal Cloud 2 Bay Sign in with your username and password Click Device Manager and then click Users Add users As the owner you can invite people at home and outside of your home network to use your Personal Cloud 2 Bay T Open the Users page Link entire line to Open the Users page Note If you want to enable remote access and you haven t confirmed your Seagate Access account do so now by clicking Confirm Email Click Add user You can add two types of users Local A user who has access to your home network and can also have remote access to your Personal Cloud 2 Bay when away from home A local user has a password protected private folder that can be accessed at home and away from home Remote A user outside of your home network who can remotely access your Personal Cloud 2 Bay A remote user does not have a private folder Complete the New User form An email with instructions is sent to the new user Users should check their Spam folder if they have not received their email invitation Seagate Personal Cloud 2 Bay User Guide 11 Manage remote access for an existing user The owner can manage remote access on a user by user basis Remote access allows users to access content while away from home You can also control remote access for all users Link
27. lid white the device is connected to the Internet and ready to use For more in formation about the LED behavior see LED Behavior Link LED Behavior to LED Behavior Seagate Personal Cloud 2 Bay User Manual Owner Setup When you set up your Personal Cloud 2 Bay you also create the owner account The owner adds users manages the devices services such as iTunes and manages device settings such as power management If you followed the quick start guide and were successful setting up your device and adding your owner account you can start adding users Link adding users to Adding and Managing Users Set Up Your Owner Account 1 Access your Personal Cloud 2 Bay PC In Windows or File Explorer under Networks click PersonalCloud e Mac In Finder under Shared click PersonalCloud Note If your computer does not detect your Personal Cloud 2 Bay see the Troubleshooting section for guidance Link Troubleshooting to Troubleshootin 2 Double click the Public folder on the right side and then double click Personal Cloud 2 Bay The Welcome screen opens in your web browser Note You can also access your Personal Cloud 2 Bay through the Seagate Dashboard desktop icon Learn more about the Seagate Dashboard Link Seagate Dashboard to http www seagate com services software apps seagate dashboard software 3 Accept or change your storage settings By default your Personal Cloud 2 Bay is configured for max
28. nd then click Network 3 On the Connections tab click Edit 4 Click either the IPv4 or IPv6 tab Note Not all devices support IPv6 Go to test ipv6 com to determine if IPv6 is supported 5 IPv4 Select Manual or Automatic DHCP from the pull down menu and then click Save 6 IPv6 Select an option from the pull down menu and then click Save Seagate Personal Cloud 2 Bay User Guide 31 Configure a proxy server A proxy server acts as an intermediary between computers and the Internet It allows the computers on your network to make indirect network connections to other network services Using a proxy server Speeds up Internet surfing Hides the IP address of a computer so that you can surf anonymously Bypasses security restrictions and filters to access blocked websites easily 1 Open the Device Manager Link the entire line to Open the Device Manager 2 Click Show advanced settings and then click Network 3 On the Proxy tab select Proxy server in the drop down menu 4 Enter the proxy server address and the name and password if authentication is required 5 Click Apply Configure port forwarding Port forwarding makes your computer on your network accessible to computers on the Internet even though your computers are behind a router Automatic port forwarding is enabled by default and the port numbers are the same for your Personal Cloud 2 Bay and router ports If you need to change the router port numb
29. ne to Open the Backup Manager Click Sync and then click Add sync Select a cloud service Accept the conditions presented from the cloud service Your account information displays next to Account Click Next Select the folder you want to sync and then click Next Set a schedule Click Finish Seagate Personal Cloud 2 Bay User Manual 24 Downloading Large Files You can use your Personal Cloud 2 Bay as an efficient way to download large PDF torrent or binary files from your computer or the Internet Open the Download Manager T 3 4 Access your Personal Cloud 2 Bay PC In Windows or File Explorer under Networks click PersonalCloud e Mac In Finder under Shared click PersonalCloud Double click the Public folder on the right side and then double click PersonalCloud Sign in with your username and password Click Download Manager Download large files You can download torrent files from your computer to your Personal Cloud 2 Bay and download PDF binary and torrent files from the Internet 1 2 3 4 5 6 7 Open the Download Manager Link entire line to Open the Download Manager Click Jobs If the service is off click the slider on the right to turn the service on Click Add download Enter the source Ifthe file is on the Internet select URL and enter the URL address Ifthe file is on your computer and it is a torrent file select Local and browse for the file E
30. nter the destination folder on your Personal Cloud 2 Bay Click Save Manage download settings You can change the number of downloads that you can request at the same time and change the download and upload rates Open the Download Manager and click Settings Link Open the Download Manager to Open the Download Manager Seagate Personal Cloud 2 Bay User Guide 25 Passwords Passwords are often required to access a Seagate device application or web page How are Personal Cloud 2 Bay passwords used Passwords are used to Access your private folder on your Personal Cloud 2 Bay Remotely access your Personal Cloud 2 Bay with a Seagate Access account or by installing the Sdrive client or app on your computer or mobile device Back up your mobile content to your Personal Cloud 2 Bay Important These passwords are independent of each other If you change one password the other passwords do not change Change your private folder password You use your private folder password to access your private folder on your Personal Cloud 2 Bay When you change your private folder password your Seagate Access password used to remotely access your Personal Cloud 2 Bay does not change If you are the Personal Cloud 2 Bay owner 1 Open the Device Manager link entire line to Open the Device Manager 2 Click Users 3 Click your device password or a user s device password and make your change If you are a user 1 Op
31. onnect Your Personal Cloud 2 Bay Owner Setup Set Up Your Owner Account Adding and Managing Users Open the Users page Add users Manage remote access for an existing user Edit a user Delete a user Public and Private Folders What s the difference Which folder to use Public folder Private folder Media Library Create and maintain your media library Stream media content Stream media at home Stream media away from home Back up Back up your computer and mobile devices Sync with Your Cloud Service Downloading Large Files Open the Download Manager Download large files Manage download settings Seagate Personal Cloud 2 Bay User Guide fa O ww O N Y Y Y OCD Ul 11 11 12 12 12 14 14 15 15 15 16 16 16 17 18 21 21 24 25 25 25 25 Passwords How are Personal Cloud 2 Bay passwords used Change your private folder password If you are the Personal Cloud 2 Bay owner If you are a user Owner Administration Open the Device Manager LED Behavior Personalize your Personal Cloud 2 Bay Reset your Personal Cloud 2 Bay Changing Device Services Start and stop a service Re index a media service Control remote access for all users Conserve power usage Connect your device to an uninterruptible power source Notifications Storage usage Network Settings Change the IP configuration Configure a proxy server Configure port forwarding Appendix A Compliance and Safety Regulatory Compliance FCC
32. ou need to The DLNA service is turned on by default on your Personal Cloud 2 Bay 1 Ensure that the DLNA service is turned on through Device Manager gt Services N Install the Seagate Media app on your mobile device 3 Connect your mobile device to your Personal Cloud 2 Bay Your mobile device and Personal Cloud 2 Bay must be on the same home network 4 Launch the Seagate Media app 5 Use the Apple TV remote to select the local network from the list or to enter local network s name if the network is hidden Your Apple TV must be on the same home network as your Personal Cloud and mobile device 6 Enter your password if requested The Apple TV connects to the router 7 Enable Airplay Swipe up from the bottom of your mobile device to access Control Center Select your Apple TV Tip Make sure Mirroring is off for Videos and Music 8 Select a movie or song in the Seagate Media app and click Play The Airplay icon appears on the far right beside the Forward button The movie or song plays on the TV connected to your Airplay device 1 Configure Chromecast on your TV and Wi Fi per the manufacturer s instructions 2 Install Seagate Media on your mobile device 3 Tap the cast icon and choose video photo or music to start casting The DLNA service is turned on by default on your Personal Cloud 2 Bay 1 Connect your DLNA Certified device and your Personal Cloud 2 Bay to the same Wi Fi network 2 Consult you
33. pam folder if you don t find an email in your Inbox 4 Enter the confirmation code and complete your owner information You also need to confirm your Seagate Access account before you can give other users remote access 5 Click Finish The Personal Cloud 2 Bay Welcome tour opens Take a moment to complete the tour to learn about Personal Cloud 2 Bay features The Personal Cloud 2 Bay management page opens HE 2 amp Device Manager Download Manager Backup Manager App Manager Seagate Media ElephantDrive Manage users and Manage your backups Connect to the Seagate Media manage your device from your computer support page and download the app cloud service and device 0 you can stream content Download files from the Add new features to Access the ElephantDrive Internet and upload files your device cloud service so that you can from your device sync on all your devices 6 You are now ready to Add user accounts link entire line to Users Begin building your media library link entire line to Media Library e Protect your important documents link entire line to Backup Manage your Personal Cloud 2 Bay link entire line to Owner Administration Seagate Personal Cloud 2 Bay User Manual 10 STORAGE FLOW Adding and Managing Users The Personal Cloud 2 Bay owner can add and manage users Open the Users page 1 3 4 Access your Personal Cloud 2 Bay PC In Windows or File Explorer under Networks clic
34. pp 2 Install the Seagate Media app on your mobile device Connect your Roku device and Personal Cloud 2 Bay to the same Wi Fi network Tap the cast icon and choose video photo or music to start casting Samsung Smart TV Install Seagate Media from the Samsung app store and connect to your Personal Cloud 2 Bay through the app Stream media away from home To remotely stream content to your You need to Seagate Personal Cloud 2 Bay User Manual 18 iOS or Android media device Seagate Personal Cloud 2 Bay User Guide Install the Seagate media app Seagate recommends that you install the Seagate Media app on your mobile device for optimal access and viewing of your media The Seagate Media app contains a remote access module that allows you to sign in to your Seagate Access account and access your Personal Cloud 2 Bay media library Note You must create your Seagate Access account on your Personal Cloud 2 Bay before you can sign in through the Seagate Media app 19 Mac and PC computer Seagate Personal Cloud 2 Bay User Manual Install Sdrive an application that you use to access con tent on your Personal Cloud 2 Bay 1 Goto the Sdrive home page and install the Sdrive client on your computer Link Sdrive home page to http hassupport seagate com CSO sdrive Homepage 2 Open Sdrive 3 Create a new account Sdrive sends an email confirming the account 4 Launch the Sdrive applicat
35. r DLNA Certified device s instructions 3 Generally DLNA provides a menu showing available devices Select your Personal Cloud 2 Bay Your DLNA Certified device loads the content it is able to play from your Personal Cloud 2 Bay Turn on the iTunes service In the Device Manager click Services 2 Place your mouse over the iTunes service Click the Edit menu that appears and then click Start 3 Start iTunes on your computer 4 Open Preferences On a Mac keyboard press command comma In iTunes on your PC select Preferences from the Edit menu Seagate Personal Cloud 2 Bay User Guide 5 Click the General tab and ensure that Shared Libraries is checked 6 Open the menu sidebar View Show Sidebar 7 Under Shared select PersonalCloud To learn how to copy your iTunes library to your Personal Cloud 2 Bay visit the Seagate Personal Cloud 2 Bay support page link Seagate Personal Cloud 2 Bay support page to http www seagate com www personalcloud support LG TV 1 Turnon your LG TV 2 Connect your LG TV and your Personal Cloud 2 Bay to the same Wi Fi network 3 Install the Seagate Media app on your mobile device 4 Connect your mobile device to your Personal Cloud 2 Bay 5 Tap the cast icon and choose video photo or music to start casting Roku There are two ways to enjoy content on Roku 1 Install Roku Media Channel from the Roku app store and connect to your Personal Cloud 2 Bay through the a
36. s a amp Drive Bai Umm m Backup Manager Back up to the cloud and sync HiDrive with cloud services inier Disk Backup Manager Back up your backups to USB attached storage or another network attached storage device System Requirements Before you begin setting up your Personal Cloud 2 Bay read through these instructions and specifications and review the safety guidelines Seagate Personal Cloud 2 Bay User Manual Link safety guidelines to the Safety Guidelines section What s in the Box Make sure that you have these items If not contact Seagate Customer Support http www seagate com www personalcloud support Hardware Requirements Your router must have one 10 100 1000 Ethernet port Software Requirements Windows 10 8 1 Windows 7 and Windows Vista Mac OS X v10 7 or later Internet Requirements Internet connection for activation and online file access and sharing One of these web browsers Seagate Personal Cloud 2 Bay User Guide e Internet Explorer 9 x or later Firefox 5 x or later Chrome 11 x or later e Safari 5 or later Connect Your Personal Cloud 2 Bay 1 Using the supplied Ethernet cable connect your Personal Cloud 2 Bay to your Wi Fi router 2 Attach the power adapter to the Personal Cloud 2 Bay power port and plug the adapter into a power outlet While powering up the LED on the top of the device quickly flashes white When the LED is a so
37. to Open the Device Manager Click Show advanced settings and then click Services Move the cursor over the service until the Edit button appears on the right Click Edit and select Start or Stop index a media service If media files appear to be missing from your media service you can re index the service to take an inventory of available multimedia files T 2 3 4 Open the Device Manager Link the entire line to Open the Device Manager Click Show advanced settings and then click Services Move the cursor over a media service until the Edit button appears on the right Click Edit and select Re index Seagate Personal Cloud 2 Bay User Manual 28 Control remote access for all users By default anyone with a Seagate Access account on your Personal Cloud 2 Bay can access content on the storage drive while away from home You can disable this ability for all accounts If you want to disable this ability for a specific user see Manage remote access for an existing user Link Manage remote access for an existing user to Manage remote access for an existing user 1 2 3 4 Open the Device Manager Link the entire line to Open the Device Manager Click Show advanced settings and then click Services Move the cursor over Sdrive until the Edit button appears on the right Click Edit and select Enable remote access or Disable remote access A green circle indicates that the service is enabled Conserve power usage
38. tthe battery threshold level If your Personal Cloud 2 Bay reaches the threshold it will automatically enter stand by mode The UPS s status is provided within UPS Management 2 The power cable is supplying power The power cable is not supplying power Important Seagate cannot guarantee that all UPS devices are compatible with your Personal Cloud 2 Bay UPS management Monitoring Monitoring provides a summary of your Personal Cloud 2 Bay e System Review the overall health the CPU and RAM consumption and processes If you see an issue with the temperature check the placement of your NAS to make certain that it is not receiving an abnormal amount of heat from external sources e g sun from a window heating duct exhaust from other electronics etc If you receive a drive error select the Drive tab to review the status of the hard drives e Drive Review basic information for each hard drive including the model number capacity temperature and SMART status SMART stands for Self Monitoring Analysis and Reporting Technology SMART status should be used for informational purposes only specifically when diagnosing hard drives To run a SMART test select Autotest Notifications You can monitor device activities such as when a user was added and when the drive synchronized 1 Open the Device Manager Link the entire line to Open the Device Manager 2 Click Show advanced settings and then click Notifications Yo
39. u can filter notifications based on warning errors or show all notifications You can also download the system log Seagate Personal Cloud 2 Bay User Manual 30 Storage You can check how much storage is available on your Personal Cloud 2 Bay and format your drive 1 Open the Device Manager Link the entire line to Open the Device Manager 2 Click Show advanced settings and then click Storage Overview Review the total device storage and the status of internal and external volumes USB attached devices Network Drives Format erase all data but keep the volume or Delete remove the volume The Personal Cloud 2 Bay has one volume on each disk Important Formatting your drive erases all data Before formatting the drive back up your data to another drive Network Settings Usually you do not need to change your Personal Cloud 2 Bay network settings If you are having issues with network connectivity changing the settings might solve the problem Note Changing network settings requires some understanding of networking and your specific setup Change the IP configuration By default the IP configuration uses DHCP a standard networking protocol that dynamically selects IP addresses for interfaces and services If you are having issues with network connectivity you might want to use a fixed IP address 1 Open the Device Manager Link the entire line to Open the Device Manager 2 Click Show advanced settings a
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