USER MANUAL Arctica Freezer Range
Contents
1. Serial Number found on the data plate of the appliance tt yt ty Date of Purchase FALE IZLE I Purchased from Please take some time to fill in the information above and keep it in a safe place This will save you time if you need to contact our After Sales team ARCTICA COOLER e COLDER Thank you for purchasing this Arctica freezer Whilst unpacking please carry out the following actions e Check the freezer has not been damaged in any way during transportation If any damage is found it MUST be reported to our After Sales department immediately by calling 0844 815 0641 e When unpacking the appliance ensure that all packaging has been removed including cardboard polystyrene and any tape used to hold the shelves in place during transportation e The freezer has been cleaned prior to dispatch however we advise that it should also be cleaned before use We recommend that the interior should be wiped with a soft cloth dampened with lukewarm water containing a mild detergent Rinse with clean lukewarm water and dry thoroughly e When unpacking is complete we recommend that the appliance should stand for 24 hours prior to switching on Warranty How to activate your Warranty Your Arctica freezer comes with a 2 years Parts and Labour warranty from the date of purchase Registering your product and activating your Arctica warranty couldn t be easier Do not hesitate to call 0844 815 0641 and one of our advi2. ARCTICA COOLER e COLDER 20
3. Make sure the power supply cord is not damaged activates temperature is below 16 C 1 Rearrange the products so they don t hamper the door 2 Shorten the time the door is open for Appliance is positioned near a 1 Move appliance away from any area s heat source or exposed to where heat sources or direct sunlight direct sunlight are present 1 Check the appliance is operating at an The ambient temperature is ambient temperature that is less than above 36 C 36 C Air circulation at the back of 1 Move product further away from the the appliance is hampered wall The contents touch the back 1 Move the products so they aren t in Water collects at the wall of the interior contact with the back wall bottom part of the PO 1 Take the cleaning plug and unclog the freezer The drain opening is clogged condensate opening Operating the appliance in an unheated location e g a cellar Excess condensation Operating the appliance in an on outer surface of unheated location e g a your appliance cellar l 1 Place the appliance on an even The freezer is not level The appliance makes surface or use adjustable feet too much noise The appliance is touching 1 Reposition the appliance so it is another object detached from any other objects A gap in the electrical system The appliance does circuit not work The door doesn t shut tight or is opened too often The temperature insid
4. extension cords If an extension cord is necessary make sure it is a cord which possesses a protection safety certificate e Ifthe main power supply cord is damaged it should be replaced by a qualified Service engineer e DONOT attempt to make any repairs to the appliance yourself Repairs carried out by someone without the relevant training are putting their personal safety at risk and will invalidate your warranty e DONOT store explosive substances such as aerosol cans with a flammable propellant in this appliance e This appliance is not intended for use by persons including children with reduced physical sensory or mental capabilities or lack of experience and knowledge unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety Children should be supervised to ensure that they do not play with the appliance Remember This Arctica unit is intended to be used in commercial premises and similar applications such as Staff kitchen areas in shops offices and other working environments Hotels bars pubs and cafes Fast food providers Restaurants and similar Retail premises Local authorities e g Schools nursing homes hospital kitchens ARCTICA COOLER e COLDER Transporting and moving vour Arctica freezer The product must be unplugged before moving and should always be moved in the vertical position Leave the product to stand for at least 24
5. hours before reconnecting Before vou plug vour appliance in IMPORTANT Ensure that your Arctica unit is left to stand for 24 hours after transportation prior to switching on as this will allow the refrigerant to settle DO NOT use soaps wire wool scouring powder disinfectants of any kind or detergents containing acids or abrasives to clean the interior Using Appliance for First Time When unpacking and cleaning are complete plug your 200L or 400L freezer into a suitable earthed socket and the appliance will switch on For the 700L Gastronorm freezer before plugging in close the door of the appliance and ensure that the power switch is set to O Plug the mains lead of your appliance into a suitable earthed socket Switch the green power button next to the controller from O to 1 Once switched on the current internal temperature will be displayed IMPORTANT We also recommend that you leave your Arctica freezer running for 24 hours before filling to ensure it is working properly Note This appliance has been supplied with a factory pre set temperature of 20 C Important Refrigerant Information All 200L Arctica freezers contain environmentally friendly non ozone depleting R600a refrigerant Our 400L amp 700L Arctica freezers use R134a WARNING Do not damage the refrigerant circuit As R600a and R134a are both flammable gases it is essential to avoid damage to the refrigeration circuit during transpo
6. USER MANUAL ARCTICA COOLER e COLDER Arctica Freezer Range Applicable Models HEA702 HEA703 HEA706 HEA707 HEA709 Please read and keep these instructions 1 Important Information Contents 1 Important Information Useful Information page 3 Unpacking page 4 Warranty page 4 Positioning page 5 Removing the Compressor Safety Band page 5 Electrical Connection page 6 Safety Information page 7 Transporting and Moving the Appliance page 8 Before plugging in page 8 Using Appliance for First Time page 8 Important Refrigerant Information page 8 2 Using Your Appliance Product Information page 9 Product Details page 9 Doors page 10 Shelves page 10 Adjusting the Feet page 11 Fitted Castors page 11 Controller Overview and Operation page 12 Energy Saving Tips page 13 Storage page 13 Disposal page 13 3 Care amp Maintenance of Your Appliance Defrosting page 14 Cleaning Instructions page 15 4 Troubleshooting Service amp Repairs Troubleshooting Service amp Repairs page 16 After Sales Support page 16 What Spares do we offer page 16 Replacing the Door Gasket page 17 Changing the Door Hinge page 17 Troubleshooting page 18 FAQ s page 19 Contact Information page 20 Useful Information We strongly recommend that you spend some time to fill in the information below and keep it in a safe place This will save you time if you need to contact our After Sales team Model Number e g HEA702 tt tt
7. del only 12 Energy Saving Tips The Arctica 200L freezers are cooled using energy efficient R600a and the 400L amp 700L models are cooled by R134a refrigerant In order to keep running costs as low as possible always e Position the appliance away from heat sources e Make sure the air can circulate freely around the appliance e Ensure that products being stored in the appliance are below room temperature upon entry e Make sure the door is opened a little as possible whilst in use and closed as quickly as possible to prevent unnecessary temperature fluctuations Energy Consumption Energy Consumption kWh per 24 hours HEA702 amp HEA703 2 1 HEA706 amp HEA707 HEA709 O 9 O Storage If your appliance is to remain unused for a period of time e g during refurbishment work it is advised that the appliance is unplugged from the power supply Ensure that the interior is thoroughly cleaned and dried We recommend that you leave the door slightly ajar to prevent any bad odours from forming within the freezer Disposal of your product When disposing of your freezer or freezer do not take it to regular municipal waste containers Instead take it to an electrical electronic waste recycling and re use centre A relevant label has been placed on the freezers packaging see right The product has been manufactured using recyclable materials Ask your local environmental care authority for information co
8. e the appliance is not low enough the compressor operates continuously 1 Move to a warmer location where temperature fluctuations are minimal Excess frost build up and slow defrosting 1 Move to a warmer location where temperature fluctuations are minimal ARCTICA COOLER e COLDER 18 Frequently Asked Questions Are there any restrictions as to where I can locate my Arctica freezer Yes for optimum performance it s important that you position your Arctica freezer on a hard flat surface in an area where the ambient temperature will not drop below 16 C or exceed 36 C for the 200L amp 400L models or exceed 40 C for the 700L Ensure the appliance has sufficient clearance around it to provide adequate ventilation We do not recommend positioning your freezer close to a heat source Avoid an unheated location such as a cellar as it may cause frost build up and slow defrosting Can I plug my Arctica freezer in straight away after unpacking No we recommend that you leave the freezer to stand for 24 hours before plugging in to allow the refrigerant to settle after transportation and delivery You should then run the freezer whilst it s empty for 24 hours before filling Also it is essential that you have followed the cleaning recommendations on page 4 of this manual prior to filling What should I do if my floor is uneven If the floor is uneven adjust the front feet on your refrigerator by twisting t
9. fore cleaning you MUST switch off and disconnect the appliance from the power supply e The interior except for the door gasket can be cleaned using a mild detergent and lukewarm water before rinsing with clean lukewarm water and drying thoroughly e Regularly clean the gasket with water only and wipe dry This helps prevent the build up of food and liquid residues e 200L amp 400L products Wipe the fixed shelves with a soft cloth using a mild detergent and lukewarm water Ensure that you rinse them totally with clean lukewarm water and make sure that they are completely dry before replacing e 700L product Remove the shelves and wipe using a soft cloth using a mild detergent and lukewarm water Ensure that you rinse them totally with clean lukewarm water and make sure that they are completely dry before replacing Do not put the Shelves in a dishwasher e When all cleaning has been completed reconnect the plug with dry hands DO NOT use soaps wire wool scouring powder or disinfectants of any kind Exterior We recommend that you use a good wax polish that will clean and polish the exterior of your Arctica freezer in one easy application DO NOT use an aerosol polish as the spray may damage plastic parts IMPORTANT Damage to the unit as a result of not cleaning regularly or not using the correct cleaning materials may invalidate your warranty ARCTICA COOLER e COLDER 15 4 Troubleshooting Service amp Repa
10. g The 400L amp 700L models come with an integrated handle Reversible Doors This freezer is fitted with a reversible door which allows the user to change from right hand hinged to left hand hinged or vice versa See page 17 for details Shelves The 200L amp 400L models have fixed shelves that cannot be adjusted The 700L gastronorm unit comes with 3 shelves anda choice of 22 shelf positions To fit a shelf simply align ae one set of shelf guides at the same height on either side of the cabinet before sliding the shelf into place 200L amp 400L 700L shelf Model __Numberofshelves integrated guides moulded shelf holder WARNING Maximum loading capacity per shelf is 20kg for 200L amp 400L models and 30kg for the 700L Gastronorm unit Note The 700L Arctica freezer is 2 1 gastronorm compatible 10 Adjusting the feet Your 200L and 400L Arctica appliance will come fitted with 2 adjustable front feet and 2 rear rollers as standard When adjusting the feet tilt the unit back slightly To extend the height level of the feet simply twist unscrew the feet from right to left until you reach desired level To reduce the height level of the feet twist screw the feet from left to right until you reach desired level Fitted Castors The 700L gastronorm freezer comes complete with fitted castors for ease of movement Note Once in position always remember to lock the 2 front castors in place to preve
11. he feet on the Z00L amp 400L models Can I change the temperature inside the unit Yes Arctica freezers have a temperature range of 18 C to 25 C You can easily change the temperature by following the instructions on page 12 How often should I clean my Arctica freezer and how It s advised that you clean your freezer at least once a month We recommend that the appliance should be wiped with a soft cloth dampened with lukewarm water containing a mild detergent Rinse with clean lukewarm water and dry thoroughly How often should I defrost my freezer It is recommended to defrost your freezer 2 3 times per year or whenever appropriate What Warranty does my Arctica freezer have Your freezer comes with a 2 year parts and labour warranty See Warranty section on page 4 for details What should I do if the lock or key is damaged Simply call our Spares department on 03701 678678 and we will send arrange for a replacement lock to be fitted if the appliance is still within warranty Additional keys can also be purchased from our Spares department Can I purchase replacement parts Yes we have a number of replacement parts To order please call our Spares department on 03701 678678 19 Sales Orders tel 03701 678 678 fax 03701 678679 After Sales tel 0844815 0641 Spare Parts tel 03701 678 678 fax 03701678679 For all International Non UK Enquiries tel 44 3701 678 678 fax 44 3701 678679
12. irs If something appears to be wrong before calling our sales department please check the following 1 Z Make sure the plug is connected properly into the mains socket Check that the fuse hasn t blown Details of changing a fuse can be found on page 6 3 Check that the mains switch is ON 4 Ensure that the door closes firmly and check the gasket sealing as this may require cleaning After Sales Support Should you require any after sales support we recommend that you contact the retailer who supplied the appliance or alternatively contact our After Sales support team on 0844 815 0641 Note You will need to have the date of purchase the model and serial number found on the Data Plate label of the appliance to hand and state the nature of the fault What Spares do we offer A few examples include Compressor e Replacement door gasket Adjustable feet e Digital controller Lock and key e Door handles Mains cable with plug e Door hinges For further information or to purchase any spare parts please do not hesitate to contact our Spares department on 03701 678678 Please ensure that you have your model number e g HEA702 and serial number located on the data plate to hand ARCTICA COOLER e COLDER 16 Replacing the Door Gasket e Pull the gasket out from the door and replace it with a new one e Make sure the new gasket seals against the unit and there are no air gaps e You may use a hot air g
13. lug If a BS 1363 13 amp fused plug is used it should be fitted with a 13 amp fuse The cores in the mains lead are coloured in accordance with the following code GREEN amp YELLOW yg AMP FUSE GREEN AND YELLOW EARTH BLUE NEUTRAL BROWN LIVE BROWN CORD CLAMP Note These colours may not correspond with the coloured markings identifying the terminals in your plug Do not push excess mains lead into the compressor compartment If it is necessary to change the fuse in a moulded plug and the fuse cover is detachable it must be refitted after the fuse has been changed If the fuse cover is lost or damaged the plug must not be used until a replacement is obtained It is important that the colour of the replacement fuse cover corresponds with the coloured insert or as indicated in embossed words on the base of the plug Replacement fuse covers are available from our Spares department For contact details see page 20 ARCTICA COOLER e COLDER Safety Information WARNING Keep ventilation openings in the appliance enclosure or in the built in structure clear of obstruction WARNING Do not use electrical appliances inside the storage compartment of the appliance unless they are of the type recommended by the manufacturer e Before ANY maintenance activity carefully take the plug out of the socket by gripping the plug DO NOT pull on the plug cord e DO NOT use double wire
14. ncerning location of such facilities ARCTICA COOLER e COLDER 13 3 Care amp Ongoing Maintenance of your Appliance Service Information It is important to maintain your freezer regularly We recommend that the condenser drain and gasket are serviced every 6 months by a qualified service engineer Defrosting Automatic defrost function The Arctica 700L gastronorm freezer features automatic defrosting and in normal conditions means that no manual defrosting is required However in certain conditions e g when the freezer is very full or when any new items of stock are stored in the freezer frost may form on the rear wall of the product as the compressor must run for long periods of time As automatic defrosting takes place while the compressor is not running the freezer may not defrost completely before the compressor restarts In these instances some manual defrosting may be required Manual defrost Instructions on how to manually defrost your appliance can be found within the table on page 12 under the title performing a manual defrost cycle IMPORTANT Do not use any knives or sharp metallic objects to remove frost WARNING Do not use mechanical devices or other means to accelerate the defrosting process other than those recommended by the manufacturer ARCTICA COOLER e COLDER 14 Keeping vour Arctica freezer clean Interior e This Arctica freezer should be cleaned regularly e Be
15. nt the freezer from moving for example when the door is opened or if someone leans on it These can be easily locked by pressing down the metal lever attached to the castor until it clicks in place To unlock simply flick the lever back up ARCTICA COOLER e COLDER 11 Controller Overview 1 Set Temperature Enter T 3 Minimum Temperature Down button button 2 Maximum 4 Start Stop Defrost Temperature Up button J Controller Operation View or Change the Current Set Temperature a o n O for To view set 1 second Displays current set temperature a temperature Followed by Until desired Modifies and saves set temperature is reached temperature Followed by 1 second Exits the adjustment or and displays internal ite temperature Note If no more buttons are pressed within 6 seconds the interior temperature will be displayed Result message is displayed or if Unlocking the ON message will be displayed Manual start stop Starts or stops defrost Defrost Defrost LED illuminates when defrost is in progress Note If no more buttons are pressed within 6 seconds the interior temperature will be displayed LED indication symbols Compressore enabled On Eqs Anti short cycle delay enabled AC parameter S ar Defrost in progress Fens Dripping in progress C Franna T Peramea i _ Measurement unit Flashing Programming mode 700L mo
16. ou lock the 2 front castors by pushing the lever attached to the castors down so that they reach a horizontal position and click into place This applies to the 700L model only Removing the Compressor Safety Band on 700L model The compressor is located on the top of the appliance and sits on the rubber washers Under normal operating conditions the compressor is allowed to vibrate To avoid damage through excessive motion during transit a stainless steel safety band is placed over the compressor and screwed into the top of the appliance The safety band and the two screws fixing it to the appliance must be removed before the appliance is switched on Compressor Safety Band Compressor Electrical Connection This appliance is intended for connection with alternating current The connection values for voltage V and frequency Hz are declared on the name plate in the product Power must be connected via a wall socket with a switch It is strongly recommended that the wall socket is accessible The product plug and wall socket should give correct earthing If in doubt please contact your local supplier or an authorised electrician If the supply cord is damaged it must be replaced by the manufacturer its service agent or similarly qualified persons in order to avoid a hazard WARNING THIS APPLIANCE MUST BE EARTHED The flexible cord mains lead fitted to this product has three cores for use with a 3 pin 13 amp p
17. rtation and installation If the refrigeration circuit is damaged avoid using a naked flame in the vicinity of the freezer and connecting power to the freezer Also make sure there is good ventilation within the room 2 Using Your Appliance Product Information Dimensions Model Refrigerant Temperature Handle Door WxDxH Colour Number Type Range Type Type mm HEA702 one a a R600a 18 C to 25 C White Easy Grab Solid HEA703 222 eRe x R600a Ame wage CEI seen cen sols 838 Steel 603 x 653 x 7 Stainless 740 x 830 x 5 Stainless Product Details Unless otherwise stated all Arctica freezers feature 1 Fitted Lock 2 Wire Shelves 3 2 Adjustable front feet 2 rear rollers 200L amp 400L models 4 Fitted Castors 700L model 5 Electronic Controller 6 Easy Grab 200L models 7 Part Integrated Handle 400L amp 700L models Note Additional or replacement parts are also available from our Spares department by calling 03701 678678 ARCTICA COOLER e COLDER Doors Self closing Door The 700L freezer model features a self closing door If the self closing mechanism fails apply gentle pressure until the magnetic door gasket seals against the unit Do not slam close Check periodically that there are no gaps between the gasket and the unit face as this will cause the freezer to operate less efficiently Easy Grab Handle The 200L Arctica units feature an easy grab handle for ease of openin
18. sors will be happy to assist you with this In the unlikely event of breakdown please contact us on 0844 815 0641 Remember You will need to quote the model number and the serial number of this unit The serial number can be found on the data plate of the appliance ARCTICA COOLER e COLDER Positioning your Arctica Freezer When positioning your Arctica freezer please ensure you have taken into account the following factors e In order to conserve electricity do not place your appliance near a source of heat such as a radiator Try to avoid locations where the appliance could be exposed to direct sunlight e Ifthe product is to be placed next to another unit or a wall there should be at least a 20cm gap Increase this distance if the obstacle is a heat source e This freezer must be placed on a hard flat surface It is important that the 2 front feet are adjusted so that the unit stands firm and level e The internal temperature of this appliance is affected by location room temperature and frequency of opening the door The factory settings of the electronic control thermostat are set to allow for these conditions This appliance is designed to operate in ambient temperatures between 16 C and 36 C for the 200L and 400L models and 16 C and 40 C for the 700L gastronorm freezer Operating outside of these temperature parameters may cause the appliance to perform out of specification e Once in position ensure that y
19. un hair drier to mould the new gasket on to the door if required We advise that you clean the door gasket frequently Changing the Door Hinge IMPORTANT Changing the door hinge requires at least 2 people and should not be attempted on your own To change the door hinge on the Z00L amp 400L Arctica freezers proceed as follows 1 Switch off power at the mains socket and remove the plug from the mains socket 2 Remove the top panel and disconnect the multi plug inside 3 Remove the hinge pin and lift off the door 4 Move hinge from one side to the other 5 Move the handle from one side to the other 6 Place the door in the hinge on the desired side Insert hinge pin in the hinge and in the door hinge bush Fasten the hinge 7 Re connect the multi plug to the panel and secure the panel Re connect to the mains Note A series of pictorial instructions are available on request from our After Sales department Simply call 0844 815 0641 and one of our advisors will be able to send these to you To change the door hinge on the 700L Arctica freezer proceed as follows 1 Remove the top hinge pin lift off the door and remove the bottom hinge pin 2 Fit the bottom hinge pin on the desired side 3 Place the door on the bottom hinge pin fit the top hinge pin 17 Troubleshooting PROBLEM REASONS SOLUTION 1 Make sure the plug is properly inserted into the socket 2 Make sure the socket is not faulty 3
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