Scorebook Navigator™ Stage 1 Independent Review User Manual
Contents
1. F Ref KF Cat 4 6 Most significant key factors KFs for this Item P 2b 1 Key Challenges 1 Ensure that food reaches those most in need when they need it most 2 Optimize human resources and partnership D P 1a 2 Key Challenges 1 Ensure that food reaches those most in need when they need it most 2 Optimize human resources and partnership Ei Serves 6 county metropolitan statistical area MSA population of 500 000 with 75 000 client contacts annually 8 of population lt 5 years P 1a 10 Four major customer mar ft segments and requirements Customers member agencies timeliness quality variety quantity of food ct P 1a 11 Key changes shifting g Aps of temporarily food insecure persons seasonal needs school migrant Hispanic and Hmong populations dt Gees Paid employees and v teers acquire warehouse transport and distribute food to the food insecure through partnerships with 58 mem P 2c 1 7 2 Customer Fo Outcomes Comparative 3 Four major g petitive data sources FBA national comparisons FBA state comparisons Assistance Now Finder collaborative FBLC market segments and requirements Customers member agencies timeliness quality variety quantity of food cc g groups of temporarily food insecure persons seasonal needs school migrant Hispanic and Hmong populations dr amp 1 Ensure that food reaches those most in need when they need it most 2 Optimize human resources and partnership2. ty metropolitan statistical area MSA population of 500 000 with 75 000 client contacts annually 8 of population lt 5 years and competitive data sources FBA national comparisons FBA state comparisons Assistance Now Finder collaborative FBLC port 6 639 400 including food value Total Expenses 6 553 200 including food value 86 200 carry over 1 de DHFS HHS US Dept of Labor food saftey and training of employees employee certification compliance witt ith a meal repackaging facility that distributes food pallets food boxes repackaged meals and grocery items to m community based food bank and is dedicated to feeding the hungry residents of its communities Vision Iowa s he ed Des Couers Knowles Bountiful and Peaceful all urban areas Peaceful has Hmong and Hispanic population lunteers acquire warehouse transport and distribute food to the food insecure through partnerships with 58 mem _ Y 5enior Leaders now po value of the day in the break room and engages employees and volunteers in discussion FIGURE 7 The Key Factors Field will automatically populate with the key factor you picked from the drop down menu Also note the key factor Organizational Profile Area to Address number that applies to your selection will appear in the KF Cat column after you click the Save icon The number that follows the Area to Address number is the row number of the key factor thus each key factor has a u
3. At the top of the Key Factors Item Evaluation and Key Themes Screens you ll see a series of symbols These are tools that will help you write your evaluation You will probably be familiar with some of these tools as they re similar to features included in wotd processing softwate TMI Jennifer Frazier Scorebook TN Center for Performance Excellence Navigator 5 13 2009 Resources Organization Self Assessment Tool Sign Out Scorebooks Key Factors Item Evaluation Key Ther ha Resources Logo Md Accoun TNCPE test 1 Education 2009 10 SO CO kamea OI l Q T JL ertain to P 1a Organizational Environment FIGURE 4 A toolbox of helpful icons will help you write your evaluation Copyright 2010 Shaw Resources and The Alliance for Performance Excellence all rights reserved 7 Glossary of Tools DS Ka R Spell Check The spell check will only review what is included on the open screen it will not check spelling for the entire evaluation Find amp Replace Text This wotks like the MS Word tool Print Preview Creates a printer friendly version of what you see on the screen you re working on Display the Criteria This tool displays the Criteria assigned to your scorebook If needed wording from the Criteria can be copied and pasted into the data entry fields you will fill out Display the Application This tool is not available to TNCPE examiners d Save T
4. to the maximum i e 1024 MB Safari 1 Enable Java and Javascript and unblock popup windows a In Safari 5 1 click on the tools wheel on the right side of the location bar and select preferences dE b Open the security tab and make sure Enable Java and Enable Java Script setting are checked and uncheck Block pop up windows 2 Delete temp files a In the same preferences window open the Privacy tab and click the button at the top that says Remove All Website Data 3 Increase browser cache a In the same preferences window open the Advanced tab and increase the default space for database storage to the maximum setting i e 500 MB Copyright 2010 Shaw Resources and The Alliance for Performance Excellence all rights reserved 9 Firefox 1 Enable Java and Javascript and unblock popup windows a In Firefox 5 0 in the menu bar click on Tools and then Options b Open the content tab and make sure Enable Java Script setting is checked and uncheck Block pop up windows 2 Delete temp files a In the same options window open the Privacy tab and click the link that says clear your recent history b In the next window in the Time range to clear drop down menu select Everything In the details area check all items to clear te Browsing and download history form amp search history cookies cache active logins an
5. Reference ccccccccssecceeccenceeueecececeueeaueeseeseueeseeeseeesaeees 18 Beeler eg 18 beet Ketten eieiei dee 18 SEENEN 18 SCOLCDOOK sit els tec neice ee ota ee ee eee 18 SCONO FACOS tic oavati vee Eegeregie hee 18 System SACS E 19 System Use by Month 19 Criteria tem ReEDOrS gebei Eed 19 FREDOR ger ue 19 Finishing Stage 1 Independent Review sannonnnnnonnnnnnnnnenennnn 20 Copyright 2010 Shaw Resources and The Alliance for Performance Excellence all rights reserved Getting Started he Scorebook Navigator software was licensed by the Alliance for Performance Excellence to facilitate the evaluation process for state level Baldrige program examiners The software will help you organize and share your findings It will streamline both independent review and the consensus process As with all software applications Scorebook Navigator is a work in progress Please help us continue the improvement cycle by contacting the TNCPE office contact INCPE ore with the OF Is and best practices that you encounter Browser Requirements Scorebook Navigator has been approved for use with the following browsers e Internet Explorer 6 0 or later e Firefox 5 0 or later e Safari 4 0 or later If you log in to Scorebook Navigator with a different browser you will receive a warning that the application may not work properly unless using you are using one of the approved browser versions Several setting
6. References This report is a listing of all of the key factors the number of times each key factor is mentioned and a summary matrix listing the totals of factors by Criteria item and their associated scored points Key Factors This is a listing of the key factors organized by Organizational Profile categories Key Themes This report lists your key themes the applicant s most important strengths OF Is and results Score Summary This report details the scoring description table along with a table of the possible score the score percentage and the calculated score by Criteria item Scorebook This is a printer friendly version of the completed scorebook Print in parts or in its entirety Scoring Factors This report gives the total strengths and OFIs by scoring factor along with a table showing the distribution of strengths and OFIs by category Criteria item Copyright 2010 Shaw Resources and The Alliance for Performance Excellence all rights reserved 18 System Usage This report tracks how much time you ve spent on an application It also illustrates which sections of the application you ve worked on It s broken down into two different time periods the last 24 hours and seven days System Use by Month Similar to the System Usage Report this report tracks how much time you ve spent on an application by month Criteria Item Reports The examiner has the ability to select a specific item and obtain its comple
7. moment to customize your Scorebook Navigator account mes jator Vi DIO Ce Le https scorebook baldrigepe org my_account aspx X a x File Edit View Favorites Tools Help Uy Favorites Scorebook Navigator My Account M James Walker ba Scorebook Webinar shaw UR Navigator 9 8 2010 Resources Organization Self Assessment Tool Sign Out Scorebooks Setup My Account Profile Change Login Info Email DrJimW hotmail com Last Name Walker New Email First Name James Confirm New Email Program Webinar Email 2 Login CoWalker Password E Phone 9702228445 m New Password Phone 2 Confirm New Password Preferences Account Expiry 12 31 2018 Hide License EI Miscellaneous Max Allowed Practice Scorebooks 40 Messages None Remaining Practice Scorebooks 5 User Environment Browser Capabilities Do Not Show Key Factor Alerts A Save Alert Time Span Requires logging out 5 minutes 1 18 PM 9 8 2010 FIGURE 1 My Account Screen 1 Click Browser Capabilities bottom right to determine if any of your browser settings need to be changed Click the back arrow on your browser to return to the My Account Screen 2 Add or correct your contact information 3 There is a save reminder feature that will remind you to save your work after a set time without a save The default is 5 minutes but this can be modified to 10 15 or 20 minutes using the drop down box in the lower l
8. Actual Assessment Following training when you re assigned to an examiner team you will use the Overall Item Notes Panel to capture critical thoughts that relate to your assessment of the overall items These could include key themes ideas notes on linkages to other worksheets or possible site visit issues It also is a place to record expected results The Overall Item Notes Panel is NOT intended to be used to capture the full set of comments for the item or key themes Item Scoring Panel The primary purpose of this panel is to provide a scoring grid that you will use to e Determine the score for each evaluation factor e Determine a holistic scoring range e Determine a percent score that isa multiple of five Using the data you entered the Scorebook Navigator software will automatically calculate the score and enter it on the score summary page It also will provide the number of key factors that were used and determine the number of evaluation factors that are significant and or related to key themes Item Evaluation Screen Tips On the Item Evaluation Screen you ll notice new icons on the top left portion of the menu bar T Collapse Panel Open Panel Create bold text To use this feature highlight the text you want to bold and click the exclamation point icon Copyright 2010 Shaw Resources and The Alliance for Performance Excellence all rights reserved 14 You ll find that the Collapse Panel and Open Pane
9. FIs 6 Strengths 0 OFIs 0 value to other organizations identified A Themes Strengths PADIIs 5 amp Notes 0 for Process Strengths Items T Process the Deployment Unclear how fully d e Improvements 2 To Themes 1 Key To Themes Append No evidence ofimprd Incorporated into th 4 1a 3 Z Process Results of reviews translated by the STL member into performance opportunities should they be needed No evidence of improvem e Integration Integrations with SPP MAP Triple Ms cascade any revised plans to their areas 4 1a 2 of responsibility and to suppliers if necessary e Approach Process for translating review findings into action plans is unclear and appears to rely on the SLT member Process e Deployment Metrics kept current duringmonthly Tr E by the SLT Unclear how deployed to all e Approac affected groups Approach appears to be consiste ed as part of the e Improvements Triple M processes No evidence of improvement cycles e Deployment e Integration v Tied to MAP SPPand Triple M v Unclear how fully deployed the process 1 key To Themes Append GOK t J IK FIGURE 12 The buttons at the bottom of the Key Factors Screen will help you transfer your item observations into the Key Themes column The three screen manipulation buttons detailed here allow you to view the columns by themselves ot in side by side format Capturing Key Themes To create or edit k
10. Ss ay 6 es K r Ncp ct Learn Share Connect P P Y Scorebook Navigator Stage 1 Independent Review User Manual Version 9 8 2010 revised 9 7 2011 and 4 23 2012 Copyright 2010 Shaw Resources and The Alliance for Performance Excellence all rights reserved Copyright 2010 Shaw Resources and The Alliance for Performance Excellence all rights reserved Table of Contents Etat St ae DEE 1 Browser IREQUIFEMENS E 1 Mierne EX DIOLON EE 2 ST EE 2 FIST ON EE 3 LOGGING IN EE 3 Setting Up Your Account 4 FING gel ge Lee EEN 5 Stage 1 Independent Hevlew 6 Scorebooks Screen amp Menu Har sannnnonnsneennensnnsnnsrrnrrnrsrrsrrsrrnrerren 6 ACCESS YOUN SCONCDOOK EE 7 Scorebook Navigator Tools 7 GIOSS e Ol TOONS saai a R E E A a E e 8 KOV FACTOS OCE G EE 9 Key Factors FieldScnnrecen Ee 9 Key Factors Areas to e ele 10 Key Factors Screen Tue 10 Item Evaluation Gcreen 11 Key Factors References Hanel 12 Evaluation Factors ane 12 Gaps e TEE 13 Optional Overall Item Notes Panel 14 Ie M SCONNG e ln 14 Item Evaluation Screen Impe a a a 14 Key Themes SClCCM ere 15 Observations Column Screen Tabes 16 Key Themes Screen Manipulation Buttons 17 Capturing Key Teme sacsictedsuitenteut ote a 17 Copyright 2010 Shaw Resources and The Alliance for Performance Excellence all rights reserved REDONS SCEE WEE 18 Areler BC 18 Key Factor
11. d site preferences c Then click cleat now 3 Increase browser cache a Inthe same options window open the Advanced tab and check the box that says Override automatic cache management and set the cache limit to the maximum i e 1024 MB b Then click ok Logging in When you log in for the first time follow the steps below If you already logged in during training to complete your pre work in Scorebook Navigator your account information username and password will remain the same during an actual evaluation 1 Go to https scorebook baldrigepe ore 2 Input your username Your username will be based on this format TNLastnameFirstinitial Example Michael Scott TNScottM 3 Input your password Tncpe123 is the default password Please note the password is case sensitive and the P is part of the password 4 On the Terms of Use Screen click on the accept button for access authorization This limits your use of the Scorebook Navigator to award program purposes not for your personal or business use Copyright 2010 Shaw Resources and The Alliance for Performance Excellence all rights reserved 3 Setting Up Your Account After your initial login you will to taken to the My Account screen and required to change your password Your new password must contain at least 8 characters with upper and lower case letters plus at least one number or character While you are on this page take a
12. eft of the My Account page The drop down also allows you to turn the save alert feature off 4 There is an additional selection on this page that allows you to turn off Key Factor alerts These alerts remind you that deletion of a key factor from the key factor list will also delete it from the Item Evaluation pages Turning this alert off is particularly useful for the team member who is consolidating key factors 5 Click the Save button at the bottom of the screen to record your changes Copyright 2010 Shaw Resources and The Alliance for Performance Excellence all rights reserved 4 3 Find Your Scorebook To access your assignment click on the Scorebooks Tab found on the menu bar see page 4 Once open you will see a link to your assignment under the Scorebooks column heading Pre work scorebooks are labeled 2012 Tillingate Living Pre Work Group When you are assigned to an actual application the scorebook will be labeled TN and the applicant number OFI Alert Under the Assignment column next to your pre work assignment you are instructed to check the Done box when you finish After you click the Done box you will be asked to confirm While this box is checked no further changes can be made to your scorebook If the team has not been moved into the next step of the process you can re click the Done box and restore your ability to make changes All team members must click D
13. enter for Performance Excellence Program Support Terms Of Use Legal Notice Privacy Notice Sha ights Copyright 2006 2009 Sh FIGURE 2 Scorebooks Screen and detail of menu bar w Resources All r s reserved Copyright 2010 Shaw Resources and The Alliance for Performance Excellence all rights reserved e Access your scorebook From the Scorebooks Screen you can access the scorebook that you will fill in as you complete your assignment A nice feature of the software is that this scorebook automatically corresponds with the Criteria you need for your evaluation Business Education or Health Care Click the blue highlighted text to open your scorebook Scorebook Shaw CA Navigator TNCPE 2009 pre work Resources Organization Self Assessment Tool group 3 My Account Scored Scorebook Assignmer Criteria Start Date Due Done e Points Date Topics Stage 1 TNCPE 2009 pre work 1923 Complete individual review When finished check Education 05 21 2009 E 0 18 0 1000 group 3 Done on your Scorebook page 2009 10 TNCPE test 1 Jennifer 1837 Complete individual review When finished check Education 05 11 2009 L 1 18 4 1000 Frazier Done on your Scorebook page 2009 10 Copy An Example Scorebook Select An Example Scorebook WEEN OK FIGURE 3 Accessing your scorebook is easy Just click the appropriate link in the Scorebook column Scorebook Navigator Tools
14. ey themes click on any row in the right hand column to open a text field Use your item observations listed in the left hand Observations column as your primary resource as you write key themes There are two ways to transfer Observation column content to the Key Themes column e Copy and paste text from your list of observations in the left hand column to the right OR e Highlight the text and transfer your selected content with the buttons at the bottom of the screen Copyright 2010 Shaw Resources and The Alliance for Performance Excellence all rights reserved 17 To Themes only transfers processes that include significant bold observations Key To Themes only copies processes that were tagged as key themes The Append button is used to add your selected content to a Key Theme you have already transferred There s an added benefit to using the Scorebook Navigator buttons to transfer your observations the software will not duplicate content that has already been copied over Reports Screen Scorebook Navigator can output a set of reports that will help you manage and evaluate your work Click the Reports Tab to open the Reports Screen Use the Select a Report drop down menu to choose the report that you would like to view You have several options Action Items This is the complete task list of action items that you have developed during the evaluation process Key Factor
15. for Performance Excellence all rights reserved 10 This is the top portion of the evaluation section on the Item Evaluation Screen lt continues as you scroll down the page item Evaluation Screen The Item Evaluation Screen records your analysis of the applicant s response for each item It s made up of two important components the Item Field and the evaluation sections You can access the Item Evaluation Screen by clicking the Item Evaluation Tab on the menu bar after you open your scorebook Jennifer Frazier e Scorebook TN Center for Performance Excellence Navigator 5 27 2009 shaw Te Resources Sign Out Scorebooks Key Factors Item Evaluation Key Themes Reports My Account TNCPE 2009 pre work group 3 Education 2009 10 CO i HAARWEN Item 1 1 Senior Leadership 0 Key Factor References KF Ref KF Cat 4 6 Most significant key facto vvn YLUUP JJ Education Aus Item 1 1 Senior Leadership 0 auf Mr Evaluation Factors Process Approach Deployment Learning amp Integration Item KF Ref Process Ref Approach Deployment Learning Integration T 1 2 3 Gaps Were any Criteria requirements or relevant key factors not addressed LU Q T T JL LE E C Item Ref Gap Why Significant f HIN pm f j r j j j R Ta saan FIGURE 6 This is the Item Evaluation Screen Note the location of the Item Field detail and the evaluation sect
16. his icon is your best friend Click it frequently to save yout work The icon will turn red if the Save Reminder time has expired Pop out data entry area Field Opens the data entry field in a new window for improved viewing Delete Row Deletes row of text in a data entry field Move Row Up Moves up a row of text in a data entry field Move Row Down Moves down a tow of text in a data entry field Record notes and action items This screen can be used as a log of action items that need resolution or discussion It includes some handy tools that can help you fill out the fields like a calendar for determining due dates and a drop down menu you can use to tag action items as close open or parking lot To protect our applicants proprietary information and the integrity of the TNCPE evaluation process we do not make applications available in electronic format Copyright 2010 Shaw Resources and The Alliance for Performance Excellence all rights reserved 8 Key Factors Screen Your first step of independent review is to draft a list of key factors The Key Factors Screen allows you to document key factors which will later be linked to your Item evaluation as you complete that portion of the scorebook The first time you open your scorebook the Key Factors Screen will appear You can also access the Key Factors Screen by clicking Key Factors on the menu bat Sign Out Scorebooks Key Facto
17. icant with bold faced type Activate bold face type by highlighting the text you want to bold and selecting the icon on the menu bat e Key Themes column If you believe an observation may be related to a key theme check the box in this column NOTE Identifying key themes is not required for pre work Save Your Work Save save save We know we say it a lot Any time you add or alter text in the Item Evaluation Panel hit that Save icon Gaps Panel This panel captures gaps between Criteria requirements and the processes or results described in an application As with other sections of the scorebook you ll input data into the Gaps Panel by clicking a field Use the field in the first column Gap to describe the gap Use the field in the second column Why Significant to explain why the gap matters This is often related to one of the applicant s key factors Save Your Work Always save your work after inputting gaps data by clicking the Save icon on the menu bat Copyright 2010 Shaw Resources and The Alliance for Performance Excellence all rights reserved 13 Overall Item Notes Panel TNCPE will be using the Overall Item Notes Panel two different ways Pre work As you use Scorebook Navigator to complete pre work prior to training you will use the space in the Overall Item Notes Panel to write the comments you were assigned one strength comment and one OFI comment for each assigned item
18. ick the Report icon shown below and select Word from the drop down menu I You will be asked whether you want to save or open the document you will be able to print the document either way A new Word document containing item 1 1 will open The document will be several pages long Save the document Repeat this process for each item assigned for pre work Print two copies of your completed pre work assignment and bring both copies to your three day examiner training class When you print DO NOT duplex double side print your pre work Print only your key factors and the assigned items not the entire Scorebook Staple together the pages of each item so that the key factors are a separate packet item 1 1 is a separate packet item 3 1 is a separate packet and so on Copyright 2010 Shaw Resources and The Alliance for Performance Excellence all rights reserved 20
19. ions left The Item Field is a drop down menu that allows the examiner to select the Item being evaluated The evaluation section is composed of five panels that you will use to complete each Item in your evaluation e Key Factor References e Evaluation Factors e Gaps e Overall Item Notes e Scoring Copyright 2010 Shaw Resources and The Alliance for Performance Excellence all rights reserved 11 After you click the Save icon the key factor Organizational Profile Area to Address number that corresponds with your Key Factor selection appears here Pick the appropriate key factor from the drop down menu that appears when you click on a field in this column Let s take a closer look at each of these panels Key Factors References Panel The Key Factors References Panel helps you identify and record the four to six key factors that you will use to evaluate your applicant for each Item To use it click on an empty field under the four to six key factors KF for this Item column A drop down menu will appear with the list of inputted key factors Select the key factor that applies Only the first line of the key factor will appear in this dropdown the full key factor will appear after selection You can select any key factor that you believe is relevant to the Criteria Item requirements z abc Item 1 1 Senior Leadership 40 v ae Q Key Factor References Q T LE E C
20. ite lines between rows and columns will briefly flash blue and the Save Icon will turn red You can continue to work while the icon is red but should save as soon as practical On the My Account page in the lower left corner you can adjust the reminder time to 5 10 15 or 20 minutes you can also turn the reminder off Save Frequently Copyright 2010 Shaw Resources and The Alliance for Performance Excellence all rights reserved Q Key Factors Areas to Address A drop down menu on the screen highlighted in Figure 5 allows you to record key factors according to the Organizational Profile s Areas to Address The menu options ate e Ria Organizational Environment e P 1b Organizational Relationships e Hin Competitive Environment e P 2b Strategic Context e P 2c Performance Improvement System Key Factors Screen Tips As long as you save your work you can return to any of your key factors to edit or add information prior to clicking the Done box on the Scorebook Page During an actual evaluation your team leader or scorebook editor will then consolidate the team s key factors and load them into the software Later when you do your item evaluation this consolidated list of key factors will be automatically linked to the rest of your scorebook This makes it easy to reference the key factors when evaluating each item However this step is omitted during pre work Copyright 2010 Shaw Resources and The Alliance
21. l icons are handy as you work through the Item evaluation steps especially when the fields start filling up with content Collapsing panels will create a more user friendly interface allowing you to focus on one evaluation section at a time Key Themes Screen The Key Themes Screen allows the examiner to document the most important streneths or outstanding practices of potential value to the applicant organization A Note on Key Themes Examiners are not responsible for identifying key themes in pre work however you are required to identify key themes when you evaluate an actual TNCPE Award applicant The Key Themes Screen is divided into two columns The Observations column on the left and the Themes Strengths column on the right GA T e https scorebook baldrigepe org Key_Themes aspx v 4 4 xX AHCA Pal Ve K File Edit view Favorites Tools Help Ww di ES X Windows Live Hotmail Scorebook Navigator X Zo Z z Page G Tools A TM James Walker A Scorebook Webinar shaw TA Navigator 2 18 2010 Resources Organization Self Assessment Tool Sign Out Scorebooks Key Factors Item Evaluation Key Themes Reports Setup My Account abo AS NovelConnect GH Business NFP 2008 v GO ogag Process Process Results Results T What are the most important strengths or outstanding practices of potential Strengths 5 OFIs 6 Strengths 0 OFIs 0 value to
22. nique identifier number Save your work Be sure to click the Save icon after each key factor reference entry Evaluation Factors Panel This section captures the ADLI Approach Deployment Learning Integration evaluation factors for the processes described by the applicant for each item As with other sections of the scorebook you ll input data by clicking a field The panel is divided into columns Copyright 2010 Shaw Resources and The Alliance for Performance Excellence all rights reserved 12 e Item Ref column The appropriate item reference from the Criteria is checked on the Evaluation Factors Panel Hover your mouse over the item to reference the Criteria requirements e Process column Summarize the Criteria requirements for the item you are evaluating and note the applicant s key processes approach or methods that meet the requirements e KF Ref column Use this column to identify the applicable key factors by putting a check mark in the box next to the relevant key factors Hover your mouse over the item number to see the key factor text e Approach Deployment Learning Integration columns Use these four columns to provide your observations of ADLI for the process Leave no empty cells if one of the elements is missing say so Use to identify potential strengths and to identify potential OF Is In the ADLI columns identify observations that are particularly signif
23. one before the software allows the team to move forward If your scorebook does not appear on the Scorebooks Screen or fails to open when you click the link please contact the TNCPE office contact tncpe org or 800 453 6474 Copyright 2010 Shaw Resources and The Alliance for Performance Excellence all rights reserved 5 Stage 1 Independent Review ow that you re set up in the system you can familiarize yourself with the Scorebook Navigator TN These instructions will take you through some of the features and get you ready to begin your independent review Scorebooks Screen amp Menu Bar At the top of each page in Scorebook Navigator you will see a menu bar that includes these tabs e Sign Out e Scorebooks e Key Factors Item Evaluation e Key Themes e Reports e My Account TNI Jennifer Frazier jj Scorebook TN Center for Performance Excellence Navigator 5 22 2009 Resources Hanization Self Assessment Tool Sign Out Scorebooks My Account corebooks corebook Assignment ia Start Date DUE Done Scored Points Date Topics tage 1 NCPE 2009 pre work 1923 Complete individual review When finished check Q5 21 2009 P 0 18 0 1000 Lroup 3 Done on your Scorebook page CPE test 1 Jennifer 1837 Complete individual review When finished chec N09 Vv 1 18 4 1000 azier Done on your Scorebook page opy An Example Scorebook Sign Out Scorebooks My Account o Questions Contact TN C
24. other organizations identified T process any benchmarks comparativedata is available SS ese is not well efined Approach The approach for selecting comparative data is not clear Deployment e process for selecting ven though the goal is to have benchmarks comparisons for every pnly 50 have comparator mprovements o evidence of improvements tegration tegrations with SPP MAP the Results Results rocess Strengths 0 OFIs 0 ny benchmarks comparatived bythe sit these is not well d as part of the s defined 9 e Approach p The approach for selecting cor a NMenlnwment 11 Del OI J La FIGURE 11 The Key Themes Screen Note how your list of item observations in the left hand column is organized into tabs The key symbol designates an observation you tagged as a potential key theme Copyright 2010 Shaw Resources and The Alliance for Performance Excellence all rights reserved 15 Observations Column Screen Tabs The Observations column is a list of all your Item observations It is organized into four tabs Process Strengths Process OFIs Results Strengths and Results OFIs The numbers next to the tabs represent the number of rows of observations included on the tab The Process Strengths Tab contains all of the observations in the ADLI matrix including both and comments g e The Process OFIs Tab contains the same observations as the Strengths Tab plus yo
25. rs Item Evaluation Key LUH Shaw Resources Logo M Accoun yams a FANS Key Factor 1 In this area examiners will type in Key Factors that pertain top ia Organizational Environment In this space examiners will continue to type in Key Factors that pertain to P ia Organizatio _ yeuUcdLION UU LU J Use these Key Key Factor Category P 1a Organizational Environment 2 D Factors Fields to type in each Key Factor 11 FIGURE 5 Use the Key Factors Screen to document the applicant s key factors Note the drop down menu that allows you to record key factors according to the Organizational Profile s Areas to Address categories Key Factors Fields The lines you see on the screen are data entry fields Use them to record key factors After you enter your first key factor click on the field below to add the next one Save Frequently It s important to click the Save icon before leaving the Key Factors Screen You must save before you move to another area on the Key Factors Screen and before clicking any other tab Otherwise your work will NOT be saved In addition since the data is saved using the internet there are many ways to lose your connection to the database When this occurs any information you have entered into your scorebook since the last time you saved will be lost Scorebook Navigator has a Save Reminder feature After working on a page for a fixed time 5 minutes is the default the wh
26. s on internet browsers need to be set appropriately for the Scorebook Navigator software to run properly 1 Java needs to be enabled 2 Popup windows should not be blocked 3 Temporary files should be deleted 4 Browser cache should be set to maximum usually 1024 MB Copyright 2010 Shaw Resources and The Alliance for Performance Excellence all rights reserved 1 Internet Explorer 1 Enable Java a In Explorer 8 0 in the menu bar click on Tools and then Internet Options b Open the advanced tab and scroll down to the Java setting to make sure the Java Sun setting is checked Java Sun Use 2 Unblock popup windows a In the same internet options window open the Privacy tab and uncheck the Turn on Pop up Blocker item 3 Delete temp files a In the same internet options window open the General tab and click on the Delete button in the Browsing history section b Select all the options Preserve Favorites website data can remain unchecked Make sure these items are check marked for deletion Temporary Internet files Cookies History Form data Passwords InPrivate Filtering data c Then click the Delete button 4 Increase browser cache a Inthe same internet options window in the general tab in the browsing history section click the Settings button to open the Temporary Internet Files window b Increase the Disk space to use
27. ted evaluation description Report Output Once the report you have selected appears take the following steps to print your report e Click the report icon shown below and select Word from the drop down menu e You will be asked whether you want to save or open the document you will be able to print the report either way e Anew Word document containing your selected item will open Export to PDF Excel amp Word Print Zoom Search iN d fi ofi P jd d 100 d Find Next zi y r FIGURE 13 The Reports Screen features a drop down menu of reports When you open a report you will have access to a menu that allows you to choose how you want to output your report Copyright 2010 Shaw Resources and The Alliance for Performance Excellence all rights reserved 19 Finishing Stage 1 Independent Review The final steps of Stage 1 Independent Review are simple If you are completing independent review for an actual award applicant 1 2 Return to the Scorebooks Screen Check the Done box to notify your team leader that you have finished your independent review For your pre work assignment Follow the printing instructions on page 11 of the Step by Step Instructions document 8 a o Select the Reports button Click on the down arrow to produce a drop down menu One at a time select the items you have evaluated For example select item 1 1 Once item 1 1 appears cl
28. ur Gaps Panel entries for process items The Results Strengths Tab contains all of your LeTCI observations e The Results OFIs Tab contains all of your LeTCI observations your Gaps Panel entries for results items The observations you identified as potential key themes during your item evaluation are designated with a key symbol Any observations that you bolded will be bolded here also Copyright 2010 Shaw Resources and The Alliance for Performance Excellence all rights reserved 16 Key Themes Screen Manipulation Buttons There are three screen manipulation buttons to the right of the Strengths Results and OFIs Tabs that look like less than parallel and greater than symbols These buttons allow the examiner to hide either the right or left panel and then restore the view to side by side format 6 GA 7 https scorebook baldrigepe org Key_Themes aspx v 4 X anc Pw Le Ui UN File Edit View Favorites Tools Help ww IS e windows Live Hotmail Scorebook Navigator X Ze dep v cb Page 2 Tools James Walker 7 Scorebook Webinar Shaw TH Navigator 2 18 2010 Resources Organization Self Assessment Tool Sign Out Scorebooks Key Factors Item Evaluation Key Themes Reports Setup My Account abc AA NovelConnect GH Business NFP 2008 Y Be LU El C Process Process Results Results T What are the most important strengths or outstanding practices of potential Strengths 5 O
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