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Microsoft Word VIN-CS-TS User Manual

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1. P2 PABX Chap 1 Brief Introduction amp Features 1 1 System Overview With its design and manufacture according to G 712 and G 732 protocols of CCITT the system integrates virtues of various KTSs with advanced functions of PABX and has unique advantage in innovation As a type of new generation with over 50 powerful functions for business and management it has wide application in offices enterprises hotels etc In a word it is a ideal equipment for users to better communication conditions improve work efficiency control call fee payment and make office intelligent come true 1 2 Features Normal phone programming use normal phone programming not need the specialized key phone System CRBT Function except for operator and auto attendant mode the system can play the OGM without dialing any number Connect with the computer can record the promote information of the and play it to customers same as the CRBT of ISP Mutiple Dial Out Mode Can choose dial out number 9 or direct dial CO line lt Coming Call Prompt When all the extensions are busy if external line calling including door phone the system will prompt the set ringing extension lt Difference of the ringing internal call external call and door phone call have different ringing lt Transfer Caller ID CTS Serial when CO Line call in or other Extension call you can see Cid number in telephone also the incoming CID number will follow while
2. Connect with Operator Directly D Priority Access and Monitoring 7 M 7M only Ext 601 Pat hook 3 Party conference C O line transfer to C O line Pathook 9 C O line transfer to C O line Monitor the chord melody music 67 KK 67KK 1 0 2 F E E O O N N CH R 1 1 12 14 5 6 7 1 N oO P34 PABX 2 Index of system programming 1 start the System Programming 2 Change the System Password 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 P35 Command EFGH 09 EFGH 0000 0600 0610 060M 10 10M 11 11M 12 13 14 15N 160 161 180 180 KK 1812 1813 1814 2N0 2N1 20 21 3MNO 3MN1 3M 40NL 40L 41 Q ABCD 41 41Q 34 Restrict the Certain Numbers from item B 35 fo cancel the restriction of item B 3 fo clear group Q of restiction item B 37 Assign Special Calling out Numbers 3 fo cancel the permission of special calling out numbers so fo cancel group P of special calling out numbers 40 fime Restrict Setting au fo cancel time restrict 42 assign the extensions N outgoing to use the certain C O line M 43 fo restrict the EXT N to use C O line M 44 iow every Exts to use C O line M 45 The Exts number return to the default setting 46 fo change the Ext N to new number abcd P36
3. User s Manual Kai Group Telephone System Plsease read this manual before using PABX Table of Contents CHAP 1 BRIEF INTRODUCTION amp FEATURES eee ooe soo ooo soosoo seo ose ooe ooe soc coo coo soo see ose no ooe soe eoo sesse A EES E KETTEN 3 1 2 FEATURES CHAP 2 INSTALLATION amp CONNECTION ue soo oee ne ses sor soo ane see soo eee aus ave see soo census soe eee soo ous rue D DRE SYSDBMACONETOURADIONE EE Do este 2 Die nee nn Le etes ee crepes Conroe Guay so nie me A E aT 5 2 2 SYSTEM APRPARANCE ee e nn ne E ie a ee E A ee ea Ne ence seem EE 6 SEH Bee Abt 6 DID TS Metall 8 Gre EE 7 PS OEN EEN EIERE 7 DE AS UNSHADIEATLONNWARNING ee re ce eee nn EE EE 8 2e DADIREGIP ACCESS ENEE H RE 8 CHAP 3 SYSTEM PROGRAMMING ou ou von sse 10 oss sse son ose 100 soo ane soe vo ooo oos cee ces see ses oseese ans con von os coe cesses sseasee GEREENT nee te ee en EE 9 SE 3 2 1 Enter into System Progra mming Status 3 2 2 Change the Password 3 2 3 System So ft Reset 3 2 4 Flash time settmg oeeo 3 2 5 System return to default setting 326 Set to Delay TEE 88 ENABLE DIS ARIE Cs TEE EE 331 Enable EE 3 3 2 Disable C O Lines ceeeeeeeeeeeeee cents 3 3 3 Trunk lines c o lines working assignment UCD SS EEN EES 3 4 1 Setting Auto attendant Mode OGM for C O Lines 34 2 Operator Busy PrOCESS etant tee eeh deeg AE 3 4 3 Setting Operator Mode for C O line 34 4 System CRBT EE 3 5 OGM RecorDING Mont10RING For
4. 3 call out with restriction of domestic long distance dialing P18 PABX L 4 call out with restriction initial of item A L 5 call out with restriction initial of item B L 6 only for intercom call L 0 only for some special calling number Example Assign the calling class to be 3 for all extensions Sin default setting the class for all extensions is 2 2 This command enables a user to set class restriction on extensions in a fast and convenient way especially when most extensions have the same class For example if you want set extension 603 to class 3 and extension 608 to class 4 and the rest extensions to class 5 then you can set the restriction rank to be 5 for all extensions and change the restriction class to 3 for extension 603 and 4 for 608 Format 40 N L Explanation N the Ext line No N 01 16 L class number L 0 6 Description Assign dialing out class L for certain Ext N Example Assign class 3 for ext 606 3 11 3 Calling Restriction Item lt Calling Restriction Item A Format 4 1 Q ABCD Explanation ABCD the initial digits of the calling number to be locked it can be from 1 digit to 4 digits it should be ended with if less than 4 digits Q The group series from 01 to 16 Description to restrict the call out number starting with ABCD Example Ext 608 is be assigned dialing out class 4 now you want Ext 608 can t dial the numbers with initial digits 573 168 1 Item A ca
5. CS TS SERIES 3 5 L OGM Recording 35e Eeer SE Eden 3 5 2 OGM Montorng conceaecsecaees ceseeseesesaece ceaueaeeaeeaes cenecaecsaesaes eeeeeecneces caaesaecaesaesaeeeseeeaeeaeene eae 3 5 3 System Music Monitoring cccecceescsceeecsecsecececeseesesseces coseseeseeseess caeceecsacsacea ceseecescesces caaecaecaecaees senestre entene SD OGMERECORDING MONIMIORINGH HORM CSiW AllSUAISERIES EAEE Ene ENEE EES 3 6 1 OGM Recording and setting to three paragraph mode ce ceesecsecseenee ceeseeeeseceee seeseeseeeeesee ceceecaeaeeae ceseee 3 6 2 Monitoring the recorded OGM and setting to three paragraph mode os 3 6 3 One paragraph OGM Mode isi dE sacred casein os stade niet EE eu AUT OSATTENDANT MODE SETTING Red ennuis rune oben foun es since AEA EE fu les ans neon svsuaiia eines e 3 7 1 NO ANSWET PLOCESS viseseseneecenesveesseseinsane ssosisenssstentioconsestectasdna EELER ini nine EENS siennes 3 7 2 Extension Busy Process 3 7 3 No Answer Process SUE RO SETTINGS iriiria RE eeu aN eur ov E esas sn ere ie ie orne Die eel lei fg ee Gien 3 8 1 Operator Setting sites aa EEE En s finies slt intel lei nada tease 3 82 Fast Dialing Operator EAN E E MO nine ndQU ie STEE ATIENLANT RINGING EHNEN 3 9 1 Ringing mode when all the ringing extensions is DUSY ceceseeceseeseccesces ceseeeeceeceeen ceseeeeeeeeees ceueeaeeaeenee sees 3 9 2 Ringing Extensions Assignment to Cancel in Day mode ROBERTS MDTALINGS OUT MODE Re E E E EE rene ec HO SEEN
6. call transferred lt Auto attendant Operator Mode the incoming calls from CO lines can be set up the operator mode or the auto attendant mode freely lt Dial in out Setting can set any ringing extension and the using access of CO lines lt CO Line Booking when the CO lines are busy but urgently to call the system will prompt the extension when CO line available lt CO Line Reservation any extension can reserve the CO line and do others operations lt Three Way Conference and External transfer Function allows to add a third party to a two party conversation and make a three party conference You can have only two Ext with one C O line And can make an outgoing call from one Ext then divert and connect other Ext to C O line P3 PABX lt Call Transfer and Pickup all external and internal calling can be transferred other ext ringring can be picked up and not need answer the ringring ext This system have many kind of pickup ways including exts pickup CO line pickup and reservation etc Operator Function This system can be set two operator for reservation call forwarding call transfer and manager secretary External Call Switch call pickup during conversation during the conversation with CO line if other CO lines or door phone calling just easy reserve the answering CO line and pickup the calling call External Music interface allow you to change the system holding music freely optional Flexible
7. mean the Ext number is 626 10 continuous du stands for 0 4 17 2 Automatic reporting of Ext number Format 61 Description During installing and testing of the system it is very convenient to find the Ext number The system use du for this purpose Example After input 61 on Ext 626 you may you may hear 6 continuous du and after 1 5 seconds you will hear 2 du finally you will hear 6 du at about 1 5 seconds later that mean the Ext number is 626 10 continuous du stands for 0 4 18 Priority Access and Monitoring Format 7M Explanation M the C O line port number M 1 4 Description Establish direct connection with C O line regardless whether or not this line is occupied This feature ensures the director or owner of a company monitor the C O line communication Example Priority access to C O line 3 EF 1 Only Ext 601 has priority access 2 If the Ext is at Direct Dialing Out mode you should input 7 M 3 The monitor is responsible for the legal issues resulting from the operation P29 PABX 4 19 Call Forwarding Format 81 abcd then hang up Explanation lt abcd gt is desired Ext number This is at Indirect Dialing Out mode Description Allows the Ext user to transfer incoming calls automatically to desired Ext Example The user of ext 605 wants to go to 607 for work then he can forward all the incoming calls of 605 to 607 Format 81 the
8. off 4 12 C O line transfer to C O line Description Ext N is talking with the C O line A at this moment Ext N holding this C O line A pat the hook and input then Ext N can hear the internal dialing tone now he can dial 9 to C O line C and use it to call desired number at this moment if invalid operation or line is busy he can hang up and dial again after Ext N is talking with C O line C Ext N can operate the follows to make two function 1 3 party Conferences 2C 0 line and 1 Exts Ext N pats the hook and input Then communication amount Ext N C O line A and C O line C is established the 3 party can talk if Ext N hang up the C O line A and C O line C will be cut off the talking will be ended 2 C O line transfer to C O line Ext N pat the hook and input 6 and Then communication amount Ext N C O line A and C O line C is established The 3 party can talk but now Ext N can hang up and C O line A can keep talking with C O line C and system will indicate C O line A and C O line C every 2 mins if C O line A and C O line C input within 10secs the system will be continue to connect the 2 mins otherwise the conversation will be end off and then release the C O line A and C O line C PS If input atthattime the system will hand up the C O line and end off this operation 4 13 Fast Reservation Transfer Ext can call pickup during the C O line conversation together with the functi
9. this is the first OGM usually it is for company greeting for example you may record This is ABC company Pls dial extension number or dial 0 for operator Thanks you for calling OGM 2 recording 6 seconds this is the second OGM usually it is for C O line dial extension and this extension is busy if you want to transfer this calling to other extension you may record Sorry This extension is busy Pls dial other extension number or dial 0 for operator OGM 3 recording 6 seconds this is the third OGM usually it is for C O line dial extension and this extension no answer you may record Sorry This extension do not answer Pls dial other extension number or dial O for operator Example Recording the first pieces OGM 3 1 when the system use two OGM you will record the same contents into two OGM that means each pragraphs recording of two OGM is same 2 The new message will overwrite the old one 3 Please use high quality telephone to ensure high quality of recording 4 lf the caller dials a number before the system finishes playing the message the system will terminate playing the message waiting for the caller to complete dialing P14 PABX 5 The caller will be connected to operator if he dial O first for inquiry 3 6 2 Monitoring the recorded OGM and setting to three paragraph mode Format 13M Explanation M 1 2 3 the paragraph of the OGM Description Confirms the recorde
10. this setting can allow the C O line calling ring the set extension directly and will not lose any calling 3 4 3 Setting Operator Mode for C O line Format 11 Description Allows all the C O lines in Operator mode In this mode the operator extensions and other ringing extensions will ring when anincoming call is received Format 11 M Explanation M C O line No 1 No 4 Description allows the No M C O line in Operator mode Example Set C O line 1 and 3 in operator mode other C O line in Auto attendant mode 3 4 4 System CRBT Setting Format 167 disable system CRBT 1670 enable system CRBT CO line calling play OGM and ring the operator directly 1676 enable system CRBT C O line calling play OGM and ring the extension directly 3 5 OGM Recording Monitoring For CS TS Series 3 5 1 OGM Recording Format 1 2 P13 PABX Description Used to record an outgoing message for Direct Inward System Access DISA 3 5 2 OGM Monitoring Format 13 Description Play and monitor the recorded OGM 3 5 3 System Music Monitoring Format 14 Description Perform the music on holding melody or test the quality of telephone unit 3 6 OGM Recording Monitoring For CS TS Series 3 6 1 OGM Recording and setting to three paragraph mode Format 12M Explanation M 1 2 3 the paragraph of the OGM Description Used to record an outgoing message for Direct Inward System Access DISA OGM 1 recording 8 seconds
11. 02 603 604 all the programming must be into system programming status Al the extensions must be of dual tone multi frequency phone yYou are allowed to operate one by one and end the process by simply pressing You don t have to hang up if something wrong occurs you could press to restart If programming extension 601 602 603 604 is in Direct Dialing Out mode you need to press to enter the internal system then start programming When the setting is finished a long beep indicates that the setting is done correctly and saved in the system If instead an array of short chirps is heard that would indicate an error occurred in the setting You need to check it out and reset the system It is only after the end of the long beeps you can continue another system operation You must use enable C O lines command according the actual trunk lines before using this product if you dont enable any C O line the system will consider there is no C O line and doesn t auto detect C O line ex How to programming At first you must according 3 2 1 instruction enter into system programming status and then you can begin to program as the following instruction 3 2 Basic Command 3 2 1 Enter into System Programming Status Format EFGH Explanation EFGH is the system password now Example For programming the system you should enter the password first now the password is 5678 Cz it X Pe DHIHIDIDIHID D A up 601 n
12. 3 616 632 one by one etc Format 9Nabcd Explanation N the extension series number N 01 16 abcd the new number 1 to 4 digit number if new Ext number not exceeding to 4 digit number press in the end Description Change old Ext number to new Ext number abcd Example Change Ext 606 to 806 P21 PABX ES 1 The new numbers range from 1 8999 all extensions numbers can not be in duplicate 2 The number can t begin with 0 and 9 3 The length digits of new number must follow the extension No 1 it must be emphasized that if the length digits of new number changed all the extensions must be reset after setting extension No 1 All the new numbers should be equal digits and not in duplicate For example to set the extension s number to 4 digit number 8001 8032 the user should dial 9018001 at first then dial 9028002 9038003 one by one up to 8328032 3 14 Ringing Transfer Reservation time 3 14 1 Internal Call Ringing Time Format 494TT Description TT 01 99 seconds 0 means not stop ringing default setting is 20 seconds this time must be more than the transfer time and extensions call busy time 3 14 2 Operator Dialing Transfer Ringing Time Format 496TT Description TT 01 99 seconds default setting is 25 seconds this time means the ringing time if the extension not set transfer Note this time must be more than no answer ringing time 3 14 3 No Answer Transfer Time For
13. Connect to the exterior line Dial out malfunction Exterior line is not connected well Check whether the line is connected well Limited calling time Time limited limited Rescind the limit Cannot program the Check the programming extension and Wrong coding e telephone use the right code Others Others Refer to professional Appendix Il Glossary Programming extension Extension No601 602 603 604 N Series number of the extensions 01 32 with corresponding input ports 601 632 two digits abcd Number of the extension 1 8999 except for the digits with the first digit of O or 9 outward code of special trunk line in equal length is accordance with N M Series number of the exterior line No 1 8 with corresponding input ports of Line 1 8 P Licensed Group Number 01 16 Q First digit restrict group number 01 16 ABCD Licensed or restricted number of first 1 4 digits EF GH 4 digits of programming password Service grade Grade of private passwords or outgoing call grade 0 6 TT Time in minute for call duratio
14. EN 3 11 1 Calling Time Restriction A 3 11 2 Calling Restriction Class Setting 3 11 3 Calling Restriction Irem 00000 3 11 4 Assign Special Calling out Number ww ww w w PABX SZ SE KTS LUSTING EN EE SES EINE XIBEESG EE EE 3 LARINING TRANSFER RES ERVATIONALIME peters epee nee see en rove E Ce eer S141 Internal Call Rin Gin Mme E 3 14 2 Operator Dialing Transfer Ringing Dme ss 3 143 No Answer Transfer TIME EE 3 14 4 External Line Reservation Time secvssssocssees sacossccoscens coco ones scene once enr one scores some cocon one 32 OM DRANSRER OPERATION GP ARIAMESRER gst viet sie mener enorme net einen eine incarne ie eee 3 15 1 External Transfer Mode fins soxeaiins s 535 ces svete 0b saves basa ce suedesgesso ire REESEN SSES EE ae 3 15 2 External Transfer No Answer Ringing Back 3 15 3 Off Place Busy No Answer Transfer Power Down Conservation 3 116 Cl ruscmons Semis Rox GS TASAS ERTES a 0000cnecnoonenovoouconoasnonoeoanaoanoosnonene 3 16 1 Add digits for intercom CID EE 3 16 2 Internal CID mode transmit mode setting ss CHAP 4 OPERATING INSTRUCTION sse see vec see coo see ooe eoo see oos soosse coocoo ooe 200 see ooe cocoes soosoo see ooo eoe sesoses 24 GELEEGENHEET 24 A2 AUTO AMENDANT MODE ie ES E a a E a 24 4 3 OFF PLACE BUSY No ANSWER TRANSFER PROGRAMMING 24 AA DIALING CON INES EE 24 GEERT NEE EEN 24 426 OUTWARD DIA UNG EMANIEXC US IV Ey L
15. ction Setting Format 80 Description This command will clear all function that extension set such as No disturbing Call divert Call forwarding C O line booking Alarm clock etc This command has no effect to other extension Appendix Maintenance amp Troubleshooting 1 Outgoing calls can t be made 1 C O line is set to special Extension 2 Extension hangs up improperly 4 3 CPU and internal data is disorder caused by unstable power Call restriction class is 6 2 Outside calls can t dial in 1 The conjunction of C O line loose 2 C O line was connected to other equipment 3 No message recording at auto operator mode 3 Intercom can t be made 1 Extension hangs up improperly 2 Extension number wrong BREAKDOWN CAUSE SOLUTION Running light Check the power socket and Power Power off malfunction supply No sound from extension Disconnected wiring or Reconnect the wiring or try to remove malfunction of telephone the telephone s failure Cacophony The distributing of line is not Leave telephone from the disturbing reasonable source Mix using of non standard Bad tone Use the standard telephones telephones P31 Devoid function of incoming Write application to telecommunication No incoming telephone dis play office telephone display Wrong setting of No disturbing Rescind the No disturbing and set and it status incoming telephone display Exterior line disconnected
16. d message in the OGM recording program you can check if the recording is satisfied or not if not you can record again Example monitoring the OGM 2 5 when the system use two OGM you will hearing the first OGM s contents the second OGM is same 3 6 3 One paragraph OGM Mode Format 1200 Description to recording one paragraph OGM 20s total Format 13 00 Description to play and minitor one paragraph OGM 20s r 1 After performed above two commands 1200 or 1300 system will change to one OGM 20 seconds automatically 2 After performed 12M 13M two commands system will change to 3 OGM 20 seconds automatically 3 The OGM mode will be kept after power off 3 7 Auto attendant Mode Setting 3 7 1 No Answer Process Format 160 this is default setting Description In auto attendant mode if the C O line doesn t dial the extension number over 5 seconds or more after hearing the OGM then the C O line will be cut off Format 161 or 1610 Description In auto attendant mode if the C O line doesn t dial the extension number over 5 seconds or more after hearing the OGM then the C O line will be transferred to Operator Format 1616 Description In auto attendant mode if the C O line doesn t dial the extension number over 5 P15 PABX seconds or more after hearing the OGM then the C O line will be transferred to ringing extension 3 7 2 Extension Busy Process E Format 165 Descr
17. e No N 01 16 Description Indirect Dialing Out mode for Ext N dialing 9 for outgoing Example Set Indirect Dialing Out mode for Ext 15 P17 PABX amp In default setting all extension are in Indirect Dialing Out mode Format 20 Description set Direct Dialing Out mode for all the Exts Format 2NO Explanation N the Ext line No N 01 16 Description set Direct Dialing Out mode for Ext N Example Set Direct Dialing Out mode for Ext 12 ES 1 in Direct Dialing Out mode extension make intercom call should dial first then dial the extension number 2 No need dial 9 before outgoing call 3 11 Calling Restriction Setting 3 11 1 Calling Time Restriction Setting Format GNTT Explanation N the EXT No N 01 16 TT the time restriction duration 2 digits should be in 01 99 minutes Description set the Ext N outgoing call duration to within TT minutes This function can only limit the time of exterior call Example Set Ext 611 outgoing call duration to 8 minutes Format 6NOO Explanation N the EXT No N 01 16 Description Clear the Ext N outgoing call duration restriction Example Clear the Ext 611 outgoing call duration restriction 3 11 2 Calling Restriction Class Setting Format 40 L Explanation L class number L 0 6 Description Assign dialing out class L for all Exts L 1 no any restriction L 2 call out with restriction of International long distance dialing L
18. e same time ES 1 There may be following 2 cases after a call is transferred from A to B a A does not hang up and B picks up his handset Then communication amount A B and C O line is established whoever hang up A or B the system will transfer outside call to another one b A does not hang up and B does not answer A within 25 seconds If Ext B does not answer A within 25 seconds then A will restore the connection with C O line and B will stop ringing 2 The Ext which transfer the call has 10 seconds to dial the Ext number required otherwise you should pat the hook to return the incoming call to repeat the operation P26 PABX 3 If dialing wrong number you can pat the hook to return the incoming call 4 11 C O line Reservation Format Pat the hook or press the FLASH button dial Reservation while talking with C O line Description Extension N is talking with C O line A and at this time B calling in Extension N Pat the hook and press to make A in state of caller On Holding A is hearing music while waiting At this moment Extension N can make Call Pick Up Call Transfer Dialing Out etc ES 1 The default setting of caller on holding s duration time is in 270 sec 2 Aextension can holding several calling 3 You also can pat the hook not dialing to hold the C O line you are talking with refer 5 6 when you pat the hook again you can restore the C O line but if you hang up the C O line will cut
19. efault setting 1811 DTMF mode Format 18 1 2 FSK mode 1813 DTMF mode 1 8 1 4 Auto mode Default setting E The system can auto select C O line CID mode Sometimes if system can t display CID correctly and you know the CID mode you can use 1812 or 1813 to set CID mode compulsively P23 PABX Chap4 Operating Instruction 4 1 Operator Attendant Mode When the C O line coming call the extension ringing pick up the phone and can be in conversation if other extension want to hear the calling can use the function of the pickup transfer 4 2 Auto attendant Mode This system basic use one paragraph of computer operator s voice recording technology it will be played when extension busy and no answer And also can record the company s name extension number and some messages 4 3 Ofi Place Busy No Answer Transfer Programming The system can set off place busy no answer transfer programming by extensions 1 4 601 604 and can easy management z 25 Clear all the extensions transfer of off place and busy z 26 Clear all the extensions transfer of off place 26 N transfering exts Set N extension s transfer of off place 26 N Clear N extension s transfer of off place 27 Clear all the extensions transfer of no answer 27 N transfering exts Set N extension s transfer of no answer 27 N Clear N extension s transfer of no answer 4 4 Dialing C O Lines lf extensions are direct dial
20. er always use some trunk lines this is default setting Format 0621 Description This setting make the system use trunk lines in sequence it means the system always choose the trunk line of lower number if available line 01 is the lowest number 3 4 Setting Operating mode 3 4 1 Setting Auto attendant Mode OGM for C O Lines Format 1 0 Description allows all the C O lines in Auto attendant Mode DISA Direct Inward System Access status In this mode Caller will hear the OGM recorded message while all extensions are in MUTE mode c 2 Ad D ER ek E 1 If the caller doesn t know the extension number he cans inquiry the operator by dialing O 2 Outgoing Message must be record when setting this mode Format 10M Explanation M C O line No 1 No 4 Description allows the No M C O lines in Auto attendant Mode DISA Direct Inward System Access status P12 PABX Example Set C O line 2 and 4 in Auto Attendant mode other C O line in operator mode EF 1 If the caller doesn t know the extension number he can inquiry the operator by dialing 0 2 Outgoing Message must be record when setting this mode 3 4 2 Operator Busy Process Format 1540 Operator busy waiting this is the default setting 15414 Operator busy ringing the set extension Description when many C O lines calling in the operator just have one or two communication lines so some C O line only waiting but
21. extension number The number of extension can be set up one to four digits Power Failure Memory when power failure the system can remain all the settings and just use all the functions when power again Remote control programming lt can sustain remote maintenance process remote control programming detect and maintain which facilitate the users to install and test and provide quick and effective service to users P4 PABX Chap2 Installation amp Connection Before Installation For easy and quick installation and connection it is strongly recommended that the user read and follow the following instruction carefully so as not to damage the system accidentally by incorrect operation 2 1 System Configuration This system capacity smallest is 208 biggest is 416 CS plastic covers TS metal covers CO Line Ports 4 8 8 Model Exts Ports 8 8 12 16 12 16 DISA 10s one paragraph 10s one paragraph Music On Piano music external music input on Piano music external music input on Holding holding is optional holding is optional Caller ID External line caller ID External line caller ID Please according to the capacity and functions of your machine when install and program the system PS PABX 2 2 System Appearance OE IEEE Power Indicator Light C O Line Indicator Light 3Ground Port 308 C O Line Port 5308 Exts Port 416 C O Line Port 416 Exts Port P6 PABX 2 2 2 TS Meta
22. g extensions according to the in dilated extension positions and C O lines to the corresponding line ports on the unit amp TheC O lines will be connected direct to the special Exts automatically when the power failure The No 1 C O line will be connected to Ext 601 and No 2 to Ext 602 No 3 to Ext 603 No 4 to Ext 604 So you only can use the four Exts as normal phone with direct C O line Test the system according to the default settings 2 4 Installation Warning 1 The wiring should not be done in thundering Avoid using telephone in thundering Please don t use the telephone in flammable and leaking gas environment Fb oO bh Unless the equipment is disconnected please don t touch the broken part of the wiring or any connection ends Note Lightning stroke is an accident which will not be regarded as normal maintenance 2 5 Direct Access when Power Failure The C O lines will be connected direct to the special Exts automatically when the power failure The No 1 C O line will be connected to Ext 601 and No 2 to Ext 602 No 3 to Ext 603 No 4 to Ext 604 So you only can use the four Exts as normal phone with direct C O line For example when someone call in with No 1 C O line at the time of power failure the Ext 601 will ring you can only pick up Ext 601 and talk with the caller P8 PABX Chap3 System programming 3 1 Before programming All the programming must be carried out on the extension 601 6
23. ill answer the outside caller 4 A hangs up and B does not answer the call within 25 seconds call will be back to Aand will ring or cut off if A never pick up the call in 25 seconds orA is busy the system will cut off 5 After A pat the hook then hear the error massage that means the system is busy A can continue to pat the hook until the error massage is disappear 6 A make invalid operation or B is busy After System indicate with du du du for 10 seconds then Ashould pat the hook to restore the call and repeat the tranfer operation 7 A hangs up and B does not pick up A pick up again and press 9 If the Ext is at direct dialing out mode you should input 9 then Awill restore the connection with C O line 8 The EXT A which transfer the call pat the hook has 10 seconds to dial the Ext number Otherwise the Ext A will be silence and system will continue to holding the C O line and C O line hear holding music if the ext want back to the call he can pat the hook this can let the user to holding the C O line freely 4 10 Three Way Conference Format Pat the hook or press the FLASH button dial and the Ext number Description Allows you to add a third party to a two party conversation and make a three party conference You can have only two Ext with one C O line Example Ext 605 is talking to C O line caller and he want to transfer the call to Ext 617 then Ext 605 Ext 617 and C O line can talk at th
24. iption when the extension line busy the line break this is the default setting Format 1650 Description when the extension line busy the call transferred to operator Format 1656 Description when the extension line busy the call transferred to operator ring extension Above setting will be in effect with single OGM of the operator Format 1655 Description when the extension line busy prompt sound to the extension This setiing will be in effect with single or multiple OGM 3 7 3 No Answer Process Format 166 Description when the extension line busy the line break this is the default setting Format 1660 Description when the extension line busy the call transferred to operator Format 1666 Description when the extension line busy the call transferred to operator ring extension 3 8 Operator Setting 3 8 1 Operator Setting Format 15N Explanation N the Ext line No N 01 16 Description To assign any Ext as the operator In the default setting EXT602 is the operator Example Setting Ext 12 as operator 3 8 2 Fast Dialing Operator Format 1520 system fast dialing operator is effective this is the default setting 1521 system fast dialing operator is not effective 3 9 Operator Attendant Ringing Setting 3 9 1 Ringing mode when all the ringing extensions is busy Format 1880 Description While the C O line come in and all the ringing extensions assigned to C O line is P16 PABX bu
25. l Series cos owe cio cmi cta ota owe ows owe et AC220V ON OFF LL Power Indicator Light 2C O Line Indicator Light 3Exts Indicator Light C O Line Port Exts Port Power Socket Power Switch External Music Interface Door Lock Interface optional 2 3 Installation procedure A Before installation please check all the parts if have any looseness take care the supply power switch if is shut down The telephone exchange shall be installed in a stable indoor place with dry ventilated environment Temperature Range 0 45 C Humidity Range 20 80 Avoid straight sun shine or in the environment of flammable or caustic gas Special telephone wire is preferable A wall bore is available at the underside of mainframe for wall installation Desk installation is also admitted But the contact of wall bolt and circuit board inside the mainframe should be avoided None of the wiring of any extension should share the pipeline with power supply or antenna Neither should the extension be close to antenna for air broadcasting including short wave For the sake of personal safety and communication quality grounding of PABX should be reliable Or else the lightning proof device inside would fail to work Resistance to ground should be less than 5 ohm P7 PABX Grounding as follows Distribution Cage Bistribution Case False False Connect the monomer crystal with EXT line and C O line separately Connectin
26. mat 184TT Description TT 01 99 seconds default setting is 25 seconds ES Note this time must be more than no answer ringing time 3 14 4 External Line Reservation Time Format 186TT Description Unit 10 seonds TT 01 99 Default setting is 120 seconds TT 12 3 15 Transfer Operation Parameter 3 15 1 External Transfer Mode Format 1530 Description After 3 busy tone can connect the C O line in 5 seconds this is the transfer mode 1 P22 PABX Format 1531 Description After 10 secs busy tone can connect the C O line again without off hook this is the transfer mode 2 3 15 2 External Transfer No Answer Ringing Back Format 162 External transfer no answer ringing back call back the caller extension this is the default setting 163 External transfer no answer ringing back not call back the caller extension 3 15 3 Off Place Busy No Answer Transfer Power Down Conservation Format 170 Power down not conservation 171 Power down conservation this is the default setting 3 16 CID functions Setting For CS TS Series 3 16 1 Add digits for intercom CID Format 18 0 Description Disable add digits for intercom Caller ID this is default setting Format 1 80 kk Description Add kk in intercom Caller ID number FE Some CID telephone can t display the CID number less than 4 digits so we must add more digits for intercom CID 3 16 2 Internal CID mode transmit mode setting Format 18 1 0 FSK mode D
27. n 4 digits P The group series from 01 to 16 Description Permit to dial the phone numbers starting with lt ABCD gt only Example Ext 610 is be assigned dialing out class 0 now you want Ext 610 can dial the numbers with initial digits 0592 179 BES 1 16 groups of initial digits can be set 2 This function only work for dialing out class 0 Format 43P Explanation P The group series from 01 to 16 P20 PABX Description to cancel the permission of certain calling out numbers of group P Format 43 Description to cancel all the permission of special calling out numbers 3 12 Exts Using C O Lines Access Format 7M Explanation M C O line No M 1 4 Description This function allows Every Exts can use C O line M Example Allow every exts can use C O line 3 ES This function is for the outgoing call and can t change the function of C O line ringing assignment Format 7MNO Explanation M C O line No M 1 4 N Ext No N 01 16 Description This function assigns the extensions N outgoing to use the certain C O line M Example Allow Ext 606 can use C O line 3 Format 7MN1 Explanation M C O line No M 1 4 N Ext No N 01 16 Description This function restrict the Ext N to use C O line M Example Restrict Ext 608 can use C O line 2 3 13 Flexible coding Format 9000 Description return to the Exts number of the default setting that is from 601 to 602 60
28. n control ranges from 01 to 99 F Flash time class YYMMDD YY Year two digit number from 00 to 99 MM Month two digit number from 01 to 12 DD Date two digit number from 01 to 31 hhtt hh hour two digit number from 00 to 23 tt minute two digit number from 00 to 59 P32 PABX Appendix Ill Default Settings e The system programming password 0000 e Operating mode All C O line in Operator mode e Dialing out mode Indirect Dialing Out mode dialing 9 for outgoing e All C O lines are ungrouped e Operator Ext 602 Ring Ext Ext 601 and Ext 602 Extension service class assignment 2 e Time Restriction No e Flash time 1 0s e Outgoing Exts Assign to Certain C O lines No e Original EXT number 601 to 616 e Restrict Item A Item B No setting e Special Calling out Number No setting P33 PABX Appendix IV Programming amp Operation Instruction 1 Index of Basic Operation Description Indirect Dialing Out mode Direct dialing out mode Command eeneg Fee CauPickup a 3 10 Call Forwarding Directly Betting 81 Ext number _ 81 Ex SE Call Forwarding when Ext is busy Setting 82 Ext number 82 Ext number or nobody available Automatically Call back Busy come 0 0 o o Automatic Reporting of Ext 6 DE EE Reporting of Ext number for caller 6 ID phone
29. n hang up Description Clear setting call forwarding directly of this extension EF 1 In Direct Dialing Out mode you should set with 81 abcd and clear with 81 2 Pick up the handset of Ext with Call Forwarding function you will hear nothing and can t do any operating you must hang up to cancel the function first 3 When power failure this setting will not be stored 4 20 Call Forwarding When Ext is Busy or Nobody Available Format 82 abcd then hang up Explanation lt abcd gt is desired Ext number This is at Indirect Dialing Out mode Description If a Ext is busy or nobody available after 25 seconds the incoming call will be transferred to desired Ext automatically Example When the ext 605 is busy or no answer then he wants to transfer the incoming calls to the operator 602 Format 82 then hang up Description Clear setting of call forwarding when Ext is busy or nobody available after 25 seconds ES 1 At Direct Dialing Out mode you should set with 82 abcd and clear with 82 2 When power failure this setting will not be stored 4 21 Don t Disturb Setting Format 83 Description If Don t Disturb is set for the extension then this extension will not ring EF If the Ext is at Direct Dialing Out mode you should input 83 4 22 Call All Extension Format 88 P30 PABX EF ff the Ext is at Direct Dialing Out mode you should input 88 4 23 Clear Extension Fun
30. n lock 16 groups of initial digits 2 Restrict Item A only work for dialing out class 4 Format 41 Q Explanation Q The group series from 01 to 16 Description to clear the call out restriction of certain numbers of group Q Example you want to clear the call out restriction of certain numbers with initial digits 573 of group 01 P19 PABX lt Format 41 Description to clear all the call out restriction of certain numbers of itemA Calling Restriction Item B Format 4 2 Q ABCD Explanation ABCD the initial digits of the calling number to be locked it can be from 1 digit to 4 digits it should be ended with if less than 4 digits Q The group series from 01 to 16 Description to restrict the call out number starting with ABCD Example Ext 609 is be assigned dialing out class 5 now you want Ext 609 can t dial the numbers with initial digits 575 161 E31 Item B can lock 16 groups of initial digits 2 Restrict Item B only works for dialing out class 5 Format 42 Q Explanation Q The group series from 01 to 16 Description to clear the call out restriction of certain numbers of group Q Format 4 2 Description to clear all the call out restriction of certain numbers of item B 3 11 4 Assign Special Calling out Number Format 4 3 P ABCD Explanation ABCD the initial digits of the calling number to be locked it can be from 1 digit to 4 digits it should be ended with if less tha
31. on of C O line prompt and then can carry out the general phone function P27 PABX Format during the conversation pat the hook and then press 9 Description Normal phone pat the hook and then press 9 transfer any incoming C O line reservation original conversation and also can transfer to pickup doorphone calling note C O line ringing first doorphone second and internal reservation third Keyphone should press transfer button and then press 9 4 14 Call Switch call pick during conversation While an Ext talking with a CO line an Ext or a doorphone the other CO line calling in or the other doorphone call in and should ring this Ext you will hear prompts beep tone the beep for doorphone calling and CO line calling is different Then you can Operation1 for normal phone Pat the hook or press the FLASH button then you will hear dial tone press 9 to switch another Co line also you can switch to receive the call from door phone The first conversation now is be holded for CO line talking the holding time can be set in chapter 4 but for the conversion with doorphone will be ended when you talking with the second call you also can Pat the hook and press 9 to take back the first holding call 1 when there are some calling at the same time CO line calling is the prior grade to be switch and door phone calling is second the Co line hold is in the third grade 2 For key phone you should pres
32. onds for dialing the CO line last number 4 8 Coming Call Pickup 4 8 1 Call Pickup Extension Format 3 ext Description Not ringing ext can pickup the calling for ringring ext including ext and CO line 4 8 2 General Call Pickup Format 9 General call pickup E Suggest dont use this function when much calling otherwise easy pickup not willing call 4 9 Call Transfer External Call Format Pat the hook or press the FLASH button then dial the Ext number Description 1 Allows you to transfer an incoming call to another Ext 2 The Flash time can be set 3 In the process of the tranfer the C O line will hear holding music refer 4 9 5 2 4 when the Ext number is 0 then you will tranfer to the operator Example Ext 607 is talking to C O line and want to transfer the C O line to Ext 618 Then Ext 605 can transfer the incoming call to Ext 618 by by patting the hook or pressing the FLASH and P25 PABX dialing 618 ES There may be following 8 cases after a call is transferred from A to B 1 A does not hang up and B picks up his handset Then communication between A and B is established while the outside caller is on hold music on hold Whoever hang up A or B the system will transfer outside caller to the other 2 A does not hang up and B does not answer A within 25 seconds Then A will restore the connection with CO line and B will stop ringing 3 A hangs up and B answer the call B w
33. out mode Format off hook tel no lf extensions are indirect dial out mode Format off hook 9 tel no 4 5 Booking C O Lines Format off hook 0 on hook Description when the CO lines are busy but urgently to call the system will prompt the extension when CO line available 4 6 Outward dialing by an exclusive line Format 1 M Explanation M C O line port number M 01 16 P24 PABX Description In some occasion the user may place an outward call by an exclusive line and we definite it as Choosing line dialing Example At indirect dialing out mode the user want call out by C O line 5 to dial 57 8622373 Fe 1 If you want to outward from C O 2 C O 3 C O line 9 M 2 9 you can only dial 12 13 4 19 one digit M And if you want to outward from C O line 1 you can dial 1 1 and waitting two seconds that means if you want to outward from C 0 10 C 0 11 C O line 16 M 10 16 you should dial the second digit of M within two seconds after you dial 1 1 otherwise the system will select C O line 1 2 when the user want to dial some special number in the C O line such as or then he can use this operation 3 when the user want to check the C O line connectting is ok then he can use this operation 4 Allows you to redial the last telephone number 4 7 Outgoing Call Transfer The details operation please see the C O line transfer This function just can take effect after several sec
34. put Se 5678 You will hear d n programming status P9 PABX ex 1 You are required to dial EFGH in the Direct Dialing Out mode 2 The default password is 0000 so you must enter 0000 in the first use 3 Programming telephone is EXT601 or EXT 602 or EXT 603 or EXT 604 3 2 2 Change the Password Format O9EF GE Explanation EFGH is the new system password Description to change the password of system programming Example Changing the system password from 0000 to 5678 gt pt P AAA cows STI We suggest changing the password before using 3 2 3 System Sott Reset Format 09999999 Description to reset the system when the system power on 3 2 4 Flash time setting Format OOL L 1 0 8s L 2 1 0sL 3 1 2sL 4 1 5sL 5 1 8s Explanation L means the flash time grade Description For active the hold and divert operating use In default setting L 2 1 0s Example Set the flash time to 1 2S 3 2 5 System return to default setting Format 0000 Description when returning to default setting please wait and hear the confirm sound that means ok Default setting please see the Chapter 8 This action will not effect the data of the charging re 1 this format can not return the flexible code extension number also can not effect the P10 PABX C O lines opening and shuting also can not effect the charging data es 2 ff want to return the extension n
35. s transfer key instead of Pat the hook 3 Answer incoming waiting call by 9 and take back the first one by 9 again can be repeatable as long as the you like for CO line but for doorphone you can only switch one time 4 The waiting incoming call beep prompt beep are different for the door phone call and the CO line call The doorphone calling prompt beep is two beep du du and the CO line calling prompt beep is three brief beep du du du Operation2 for normal phone Press continue some time or Pat the hook then press 2 to switch to a doorphone call when you hear two prompt beep 4 15 Intercom Calling Format Ext number Description Make internal call from Ext with direct dialing out mode Format Dial the Ext number directly PS 1 Intercom calling is free of charge 2 Allow you to redial 4 16 Dialing Operator Format 0 P28 PABX Description This function easy dial operator ES 1 If the ext in indirect mode not need press 2 This function can be canceled 4 17 Inquiry Functions Automatic Reporting 4 17 1 Reporting of Physics Number Format 60 Description During installing and testing of the system it is very convenient to find the Ext number The system use du for this purpose Example After input 61 on Ext 626 you may you may hear 6 continuous du and after 1 5 seconds you will hear 2 du finally you will hear 6 du at about 1 5 seconds later that
36. sIN Ease ere a esis rey re SE are eee E 24 GELUET EIERE 25 ASC OMING GALE E ET 25 PROMO MMIC IMIR EMI IISION EE 25 RPM GSTS UNG re EEN 25 A ICALE TRANSFER EXTERNAL CALL EE 25 A OMBREE MAY CONFERENGE AEREA E EE 26 GET NEE EE 2 4 12 C O TKNETRANSFER TO C O UNE ar a E a E E E EE 27 GE ME ET e HE E EE ER AMACAIASNMCHCALAPICRIDURINGICONVERSATION RE PRE 28 4 15 INTERCOM CAINC a nt a ee ne ane E an ee A cn 28 45116 DUABINGORER ATOR E A E RE Str A Eee a rer A E S raters area aioe ce N ale oa 28 AMITAINQUIRMEUNCTONSTAUROMATICIRERORIING 2 EA e RE CPE Te Te 29 4 17 1 Reporting of Physics Number ss 29 Olne ue e eege re 1 29 AO PRIOR MeN CCESSeAN DA MONITORING A r E E eeore re EE 29 GEES EUR 30 4 20 CALL FORWARDING WHEN EXT IS BUSY OR NOBODY AVAILABLE 30 A2 DONNE DISTURESEMING EE 30 SEI EE EE REINER 30 4e73iC HEARSE XTENSIONI BUN GIONS EMIN GR 31 APPENDIX MAINTENANCE amp TROUBLE SHOOTING scsscscssessessesse ave ave oos ooo soo seo seose 3 L 1 Outgoing Calls can t DE E EE 31 2 Outside calls can t dial in iii SPASS ESSENS saeceesecseceeeeecssesseess seen 31 8 Intercom can t be made ie iii NOSSA ERNAS SSSRA ERTER CSSA SDS eines cesse 31 APPENDIX II GLOSSARY EK APPENDIX IW DEFAULT SETTINGS se vov voe ooe coe see APPENDIX IV PROGRAMMING amp OPERATION INSTRUCTION lt INDEX OFBASICEOPERATIONI EA EE 34 2 INDEX OF SYSTEMI PROGRAMMING e e a csi ices E 2 e a E E ee CU e 35
37. sy the system will send waiting call beep to the ringing extensions for every five seconds these extensions is assigned to the C O line Format 1881 Description While the C O line come in and all the ringing extensions assigned to C O line is busy instead of sending the waiting call beep the system will find the first idle extension begin from Ext 601 to Ext 696 in sequence then ringing it us These setting will take effect only when the system in operator mode 3 9 2 Ringing Extensions Assignment to Cancel in Day mode Format 3MNO Explanation M the C O line No M 1 4 N the Ext line No N 01 16 Description In operator mode when calling of No M C O line come in Exts N will ring at the same time Default setting Only Ext 601 602 will ring Format 3MN1 Description Disable Exts N ring when calling of No M C O line come in Format 3M Description Disable all Exts ring when calling of No M C O line come in Example Setting 606 and 615 ringing when the C O line 2 comes in amp 1 This function must be in Operator Mode 2 This programming only for C O line Incoming call The extension which is not set ringing will ring under Intercom Calling Call Transfer 3 This function is one way to set some extensions for not disturbed 3 10 Exts Dialing out Mode Format 21 Description Indirect Dialing Out mode for all the Exts dialing 9 for outgoing Format 2N1 Explanation N the Ext lin
38. umber default setting input 9000 3 2 6 Set to Delaying mode Format O3TT Description Select all C O line to charge mode of Delay billing TT delay time 01 99 sec which is from finish dialing to the system start to charge Default setting Duration of time delay being 5 seconds Example Setting delay time 20s input 0320 3 3 Enable Disable C O Lines You must use these commands according the actual trunk lines before using this product f you don t enable any C O line the system will consider there is no C O line and doesn t auto detect C O line 3 3 1 Enable CO Lines Format 0600 Description Enable all C O lines d oaae as Q l w rogramming statu put 0600 Format O60M Explanation M C O line No M 1 4 Description Enable the M CO line Example You have 308 model product you want use C O line 1 and C O line 2 and the line 3 is not in use 3 3 2 Disable C O Lines Format 0610 P11 PABX Description Disable all C O lines Format 061M Explanation M C O line No M 1 4 Description Disable the M C O line 3 3 3 Trunk lines c o lines working assignment UCD Format 0620 Description This setting make the system assign the different trunk lines working averagely it means the system will use the trunk lines circulating For example the system will use trunk line 01 then lineO 2 lineO3 line16 circulating This setting can avoid the us

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