PortaBilling: User Manual
Contents
1. Proceed with PortaUM Installation Enable APIC Disable ACPI Escape to the command line prompt for advanced users Reboot Press 1 or Enter to proceed with installation APIC disabled Step 5 Welcome Screen Next the installation process starts First you will see the PortaUM welcome screen c 2002 2006 PortaOne Inc All rights reserved www portaone com 1 0 Porta UM Installation Process lt Next gt Press Enter to proceed Step 6 Disk Partitioning Overview Now you must allocate the hard drive partitions where FreeBSD and PortaUM will be installed If you have only one hard drive in your system or your available disks are configured as a single volume array then next step will be skipped automatically and you will proceed to Step 8 Step 7 Disk Partitioning Choose Disk If you have more than one disk in your system you will have to choose which one you would like to create the FreeBSD partitions on If in doubt choose the first disk on the list c 2002 2006 PortaOne Inc All rights reserved www portaone com 11 Porta E4 UM Installation Process PortaUM MR11 Installation Please select destination drive Please select destination drive add 4096M RTR IDE disk devicef d adi 4896M ATA IDE disk device lt Cancel gt lt Back gt lt Next gt Step 8 Disk Partitioning Slice layout It will prompt you to enter or choose the default slice sizes to hold different file2. cross over cables using the following table T1 E1 CSU DSU Cross Over Pinout From a 48C Pin To RJ 48C Pin Hook underneath Hook underneath k bu 4 k k k k S Sk _ N PRI T1 E1 CrossOver Loopback Cable Alternatively you can order ready made ones You can find a number of vendors producing such cables by searching for RJ 48C cross over cable on www google com Once the cable is ready plug it into the designated pair of T1 E1 ports in your Cisco AS5300 gateway c 2002 2006 PortaOne Inc All rights reserved www portaone com 91 Portal UM Cisco AS5300 Gateway Setup Software Configuration You also have to configure the T1 E1 interfaces The sample configuration below is for T1 adjust the time slots for E1 isdn switch type primary 5ess controller Tl O framing sf clock source line primary linecode ami pri group timeslots 1 24 controller Tl 1 framing sf clock source line secondary 1 linecode ami pri group timeslots 1 24 controller TL 2 framing sf linecode ami pri group timeslots 1 24 controller Tl 3 framing sf linecode ami pri group timeslots 1 24 interface Serial0 23 no ip address isdn switch type primary 5ess isdn protocol emulate network no cdp enable interface Seriall 23 no ip address isdn switch type primary 5ess no cdp enable interface Serial2 23 no ip
3. or other from the 12 3 branch e AS5300 comes with 4 or 8 T1 E1 s You will not need more than 4 of them because of DSP resource limitation for AS5300 e For T1 configuration maximum voice resource will be 96 and for E1 120 Recommended configuration Server HW e Pentium 4 CPU 3 GHz e Motherboard with 533 MHz system bus support e 512 MB of RAM Make sure that your servers have been properly installed and equipped with all the required hardware namely e Network card e CD ROM in the case of an IDE CD ROM we recommend that it be connected as a slave on a secondary IDE channel c 2002 2006 PortaOne Inc All rights reserved www portaone com 5 Porta E4 UM Introduction e Video adapter monitor keyboard required only during the installation process e At least one disk drive of sufficient size The size of the drive should be selected based on the anticipated amount of PortaUM users taking the following into consideration o The operating system and all software packages take up about 2GB of disk space o Approx 10 GB should be reserved for system use temporary files operating logs and such o One second of recorded audio takes about 10 kilobytes of disk space o One fax page takes about 120 kilobytes of disk space Therefore if your system is designed to serve for example 10 000 users and has an 80 GB disk you can allocate 6 8 MB for each user which will be sufficient to store audio messages with a to
4. purposes only and are either trademarks or registered trademarks of their respective owners c 2002 2006 PortaOne Inc All rights reserved www portaone com 1 Portal UM Table of contents PortaU M Installation Tea 3 fo lilii pi eE A AN NEA 4 Hardware and Software Requirements LIII LL LLI ILALL 5 2 Installation Process 7 Step 1 Insert the USB donglIe a n I III 8 Step 2 Power Up Boot Order Setup n III IIu 8 Step 3 Insert the CD RO M AAA I IIu 8 Step 4 Launch the installation process iiid 9 Step 5 Welcome Screen a ss 10 Step 6 Disk Partitioning OverviewW n na 11 Step 7 Disk Partitioning Choose Disk iiid 11 Step 8 Disk Partitioning Slice layout isie 12 Step 9 PortaSwitch parameters ILALL n 12 Step 10 Network Configuration GG nana 13 Step 11 MX Domain Configuration a 14 Step 12 Time Zone Configuration a a a 14 Step 13 Setting up Root Password and User account 15 Step 14 Start the LISTS ss N 15 Step 15 Prepare to Reboot a nn nanan 17 Step 1
5. address isdn switch type primary 5ess isdn protocol emulate network no cdp enable interface Serial3 23 no ip address isdn switch type primary 5ess no cdp enable c 2002 2006 PortaOne Inc All rights reserved www portaone com 99 Portal UM Cisco AS5300 Gateway Setup Other Important Considerations Please ensure that the PortaUM machine and Cisco AS5300 gateway used as a media server and VXML platform have a good network connection between them Ideally they should be located on the same 100 Mbps or 1 000 Mbps LAN segment This is important because the media server needs to load sounds interactively from the PortaUM machine in real time Therefore lossy and or high delay connections between the media server and the PortaUM machine can significantly impair service quality Also it is likely that there will be a significant amount of TCP traffic between the media server and the PortaUM machine which can be guite expensive if they are not co located c 2002 2006 PortaOne Inc All rights reserved www portaone com 93
6. compat aout Starting standard daemons inetd cron sshd usbd Initial rc i366 initialization Configuring syscons blanktime Additional ABI support Local package initialization radiusd mysqld radcheck pl idditional TLP options itarting background file system checks in BB seconds Thu Aug 4 42 38 38 PUT 74645 reeB5ll i3ub port box local com itty ji Press Ctrl Alt Del if you need to reboot Portal UM Installation Process Step 17 Prepare System for Transportation Optional If you need to transport the system to another location e g hosting center or otherwise power down the system safely proceed as follows e Wait until the system finishes booting e Log in as root e Type shutdown p now e Wait until either the system powers down on its own or a message reading The operating system has halted appears and then power off the server c 2002 2006 PortaOne Inc All rights reserved www portaone com 1 g Porta UM Cisco AS5300 Gateway Setup 3 Cisco AS5300 Gateway Setup All rights reserved www portaone com 20 Portal UM Cisco AS5300 Gateway Setup Setting up a Back to Back T1 E1 Connection Hardware Setup In order to use the Cisco AS5300 gateway as a media server and VXML platform in the PortaUM system you need to physically loop one or more pairs of T1 or E1 voice ports on it so that these can be used for the PSTN PSTN connection To do this construct one or more RJ 48C
7. provide information that might help you solve a problem c 2002 2006 PortaOne Inc All rights reserved www portaone com 3 Portal UM Introduction Introduction c 2002 2006 PortaOne Inc All rights reserved www portaone com 4 Porta E4 UM Introduction PortaUM runs on most modern UNIX operating systems FreeBSD Linux Sun Solaris etc assuming that these are equipped with such basic components as an ANSI C compiler However it may be difficult for an inexperienced system administrator to install and configure the operating system in such a way that it meets all the requirements and provides the best performance Installing all the pre requisite software libraries Perl modules etc can also be a time consuming task The PortaUM JumpStart installation CD offers a quick and seamless way of performing a complete server installation from scratch in less than 15 minutes It contains the installation media for FreeBSD 5 4 including all the necessary packages plus PortaSIP itself e installation wizard emplovs a text mode Use the arrow keys to The installat d employs a text mode GUI Use th keys t change your selection Tab to move between the fields space bar to set the check boxes and Enter to make a choice Hardware and Software Requirements A PortaUM requires a dedicated Cisco AS 5300 5350 Cisco requirements e 128M RAM 64M flash E1 or T1 voice ports sufficient number of DSPs IOS 12 3 5a
8. the installation Select Next to proceed with installation We can take no responsibility for lost disk contents lt Cancel gt lt Back gt You will see the progress similar to the following screen PortaUM MR11 Installation Unpacking base system 63 Installing file x minsys usr share man man3 lwres_buffer_add 3 gz During the installation it will ask you to verify UM features enabling on your PortaBilling web interface Porta Ea UM Installation P tion Process PortaUM MR11 Installation PortaUM for PortaBilling1808 Do you want to enable UM features on your PortaBilling188 web interface You should have IP connectivity between this machine and PortaBilling188 Slave and Master machines to do this lt No gt If you select yes on the above screen and if you don t have IP connectivity to PortaBilling slave machine it will prompt you the following screen If you don t have the connectivity choose No to proceed PortaUM MR11 Installation Do you want to retry Cannot connect to the PortaBilling188 Slave machine Please verify that you have IP connectivity between this machine and PortaBilling188 Slave machine Do you want to retry lt No gt Step 15 Prepare to Reboot Installation is now finished Press Enter when you reach the following screen Once the system begins its reboot process remove the installation CD from the CD ROM Do not forget to enter BIOS again and change t
9. 6 Check that the System Reboots to a Normal State 18 Step 17 Prepare System for Transportation Optional 19 3 Cisco AS5300 Gateway Setup 20 Setting up a Back to Back T1 E1 Connection 21 Other Important Considerations I III LI LILI 23 c 2002 2006 PortaOne Inc All rights reserved www portaone com Portal UM PortaUM Installation Preface This document provides a general overview of the PortaUM installation process Where to get the latest version of this guide The hard copy of this guide is updated at major releases only and does not always contain the latest material on enhancements occurring in between minor releases The online copy of this guide is always up to date integrating the latest changes to the product You can access the latest copy of this guide at www portaone com resources documentation Conventions This publication uses the following conventions Commands and keywords are given in boldface Terminal sessions console screens or system file names are displayed in fixed width font Caution indicates that the described action might result in program malfunction or data loss NOTE Notes contain helpful suggestions about or references to materials not contained in this manual Timesaver means that you can save time by performing the action described in the paragraph Tips
10. One Inc All rights reserved www portaone com 7 Porta UM Installation Process Step 1 Insert the USB dongle Before you will start the installation insert the provided USB dongle in one of the available USB ports Step 2 Power Up Boot Order Setup Power up the computer which you plan to use as a server Enter the BIOS setup making sure that the CD ROM is first in the list of boot devices If you are installing a dual server configuration start your installation with a master server ATAPI CD ROM Drive Note This image is only an example The BIOS on your system might look different Save your changes and exit Step 3 Insert the CD ROM While rebooting the system insert the PortaUM installation CD in the CD ROM drive If you do not insert it quickly enough and get a no operation system error or a previously installed operating system starts c 2002 2006 PortaOne Inc All rights reserved www portaone com g Porta Ed UM Installation Pr fi cess its boot up process press the Reset button and make sure that you are booting from the CD Step 4 Launch the installation process First it asks for your clarification to boot from the CD Press any key to boot from CD _ You will know that JumpStart installation has begun if you see a screen similar to the following one LD Loader 1 2 Building the boot loader arguments Looking up BOOT LOADER Found Relocating the loa
11. PORTA ONE Porta UM unified messaging Installation Guide MB 1 1 www portaone com Portal UM PortaUM Installation Copyright Notice amp Disclaimers Copyright O 2000 2006 PortaOne Inc All rights reserved PortaUM Installation Guide August 2005 Please address your comments and suggestions to Sales Department PortaOne Inc Suite 400 2963 Glen Drive Coguitlam BC V3B 2P7 Canada Changes may be made periodically to the information in this publication Such changes will be incorporated in new editions of the guide The software described in this document is furnished under a license agreement and may be used or copied only in accordance with the terms thereof It is against the law to copy the software on any other medium except as specifically provided in the license agreement The licensee may make one copy of the software for backup purposes No part of this publication may be reproduced stored in a retrieval system or transmitted in any form or by any means electronic mechanical photocopied recorded or otherwise without the prior written permission of PortaOne Inc The software license and limited warranty for the accompanying products are set forth in the information packet supplied with the product and are incorporated herein by this reference If you cannot locate the software license contact your PortaOne representative for a copy All product names mentioned in this manual are for identification
12. couver America Hhitehorse lt Cancel gt lt Back gt Step 13 Setting up Root Password ana User account Choosing the super user password is very important You will need it to perform system administration or system recovery Choose a password which is difficult to guess or crack Add another user account especially for remote administration PortaUM MR11 Installation Root password Now you must set the system manager s password This is the password you ll use to log in as root Password Confirm password For security reasons user root will not be allowed to access the machine remotely using ssh If you want to be able to administer this machine remotely enter desired username and password belon If you don t want such feature then leave username blank Username Password Confirm password lt Cancel gt lt Back gt Step 14 Start the Installation Your confirmation is required before the disk layout is changed and the partitions reformatted Press Enter to proceed c 2002 2006 PortaOne Inc All rights reserved www portaone com AE Porta 4 UM Installation Process PortaUM MR11 Installation User confirmation requested To install this software your hard drive will be re partitioned as result some or all data on it may be lost Last Chancet Are you SURE you want continue the installation If you re running this on s disk with data you wish to save then select Cancel to abort
13. der and the BTX starting the BTX loader BTX loader 1 HH BTX version is 1 41 Console internal video keyboard BIOS CD is cdB BIOS drive A is disk BIOS drive C is diski BIO drive D is disk BIOS B3JUkB 1299UbHkB available memory FreeB5D2Zi386 bootstrap loader Revision 1 1 root pre release portaone com Fri Aug 12 12 39 81 UTC 2465 Loading boot defaults loader conf Now before proceeding any further you will see the following screen c 2002 2006 PortaOne Inc All rights reserved www portaone com Porta E4 UM Installation Process Welcome to PortaOne installation program Proceed with PortaUM Installation Disable APIC Disable ACPI Escape to the command line prompt for advanced users Reboot Press 1 or Enter to proceed with installation or Space to pause timer 5 _ If you select first choice it will start the installation for many hardware configurations But in some cases with the choice 1 it will give you a device mounting error due to some different hardware systems In this case start the installation again and when you see this screen select the option 2 3 or both to enable disable the APIC ACPI features For example if you are installing in a computer with a motherboard ASUS P4VP MX you have to disable the APIC In this case at the above screen select 2 Then it will show you the disabled features and asks to press 1 or enter to proceed Welcome to PortaOne installation program
14. he priority of boot devices so that the hard drive will now be the first boot device attempted This ensures faster reboot when recycling the server lt 2 2000 PortaOne I nc All ri gl IS reserved WWW portaone com A1 Porta 4 UM Installation Process PortaUM MR11 Installation Congratulationst The installation has been completed successfully The system will reboot now be sure to remove any floppies CDs DVDs from the drives Step 16 Check that the System Reboots to a Normal State It is good idea to make sure that the system is in a stable state and that it returns to normal operations on reboot without the need for any intervention especially if no keyboard or other peripherals are to be attached The screen should look like this after a normal reboot Your identification has been saved in etc ssh ssh_host_rsa_key Your public key has been saved in etc ssh ssh_host_rsa_key pub The key fingerprint is P2 de 7d fB 7B Ge eH cd eUJ af bb b5b 97 2a P7e le root portabox local com creating ssh DSA host key Generating public private dsa key pair Your identification has been saved in etc ssh ssh_host_dsa_key Your public key has been saved in etc ssh ssh_host_dsa_key pub The key fingerprint is df 280 fa 94 e3 16 7f be 76 9d 6f a7 37 866 62 9d root portabox local com ELF ldconfig path usr lib usr lib compat usr local lib a out ldconfig path usr lib aout usr lib
15. systems PortaUM MR11 Installation Partitions manager add 4896M disk Mount point Size MB a swap lt Cancel gt lt Back gt Step 9 PortaSwitch parameters Parameter Description RADIUS server IP address of the PB100 master host RADIUS secret authentication key for all radius interactions select a password and write it down as you will need to enter it later when adding the PortaSIP node to your PB100 system RADIUS auth number of UDP ports at which your PB100 accepts Porta F4 UM Installation Process port authorization reguests RADIUS acct UDP port which RADIUS server listens for port accounting requests RADIUS number of seconds to wait for reply before retransmission retransmitting a RADIUS request interval RADIUS maximum number of retransmissions retransmission count Note Only radius server and radius key are mandatory to enter Usually you can just retain the default values for the last 4 parameters PortaUM MR11 Installation PortaSwitch Features Usually PortaBilling188 Master Server is your RADIUS server RADIUS server RADIUS key RADIUS retransmission count 3 lt Cancel gt lt Back gt Step 10 Network Config
16. tal length of 10 minutes or about 50 fax pages Please make sure that other hardware installed in your server such as network adapter RAID controller etc is supported by the FreeBSD You can check this on the FreeBSD web site http www freebsd org During installation you will be prompted for your network configuration parameters Please decide on this matter before beginning installation consulting your network administrator if necessary While it is possible that you will have to perform installation before the network is available in your office for example while the servers will be located in a server hosting center you will still need to enter the correct data Please have the following ready e IP addresses of master and slave PortaBilling100 servers e IP address of the PortaSIP server e Name of the MX domain designated for the hostname of the machine running PortaU M e Subnet mask and address of the default gateway e Address of your DNS server If a hardware RAID controller is available in your system configure the RAID array Recommended configurations depending on the number of hard drives in the system are as follows e 2 disks RAID mirroring e 5disks RAID 1 mirroring on the first two disks with the third one left as a hot spare c 2002 2006 PortaOne Inc All rights reserved www portaone com 6 Porta UM Installation Process 2 Installation Process c 2002 2006 Porta
17. uration Fill the desired fields in this menu for network configuration PortaUM MR11 Installation Network Configuration Host name Hiti di li O Wes WN Doma inname Far Gea Imterface lnc8 lt Cancel gt lt Back gt 2 2006 PortaOne Inc All rights re Www portaone com 49 Porta UM Installation Process Use the space bar to set the check boxes for interface and DHCP Use the tab key to proceed to the next field Set the interface that connects to the internet you can unset the other interfaces if you have multiple If you do not use DHCP please unset this box You can leave empty the alias and ifconfig 8 flags Step 11 MX Domain Configuration You will need to enter the name of the mail exchange MX domain which you plan to use for PortaUM that is the name appearing after in mail sent to from the PortaUM system You will also have to register this name in the DNS server for your domain lt Next gt Step 12 Time Zone Configuration Having your clock adjusted properly and setting up a time zone correctly are essential for accurate billing c 2002 2006 PortaOne Inc All rights reserved www portaone com 14 tion Process Porta E4 UM Installat PortaUM MR11 Installation Timezone selection Amer ica St_Vincent Amer ica Swift_Current Amer ica Tegucigalpa Amer ica Thule Amer ica Thunder_Bay Amer ica Ti juana Amer ica Toronto America Tortola Amer ica Van
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