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Attorney User Manual - Virginia`s Judicial System
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1. The infsemacron EAA yT PH na Eh ATHE o a beige Stare Dar Last Mame first dame ia Mideiie Hamme Safi gt Aeta t Address it ci Aringo hk a ioe Eas l p Tisbe VA Virgin Tip feet a bab Fmat es Phone jee ma Logun informala Uet Mimie F User names mipi De gi ipasi G charecbeng miei wih a bener aod include oniy behes Euj punters ee Param eee for pour s c af L Fikng phs sworda must meet the Toaig requirements They muii be of ete E charectece m length iad Cenfern Passed aesemee Tay muni noi canisi Be ubera aU name and They must use Ji kban ioi me ireamg 4 Charecieratics Cngiah uppger cane amant At Engish kwer cita letters A I Abate 0 7 Epea chamon ES Faas werda may eet be re used Lp n are PeQuined ho change her pappa onda every 90 dae Half nel aseocisied Mafi associated PLUNKETT PETER Pere e PAIS PETHA OPPs BLAOUE PALLA Pee EAEE PONTS POLLY PPontin ee POGRNA PAUL PP nein POMDLE PHLF Pence TFE PF PRRERTON PAULA PPrkienanit nason On PRR BACT Momi Sha Mi i As Orare LY Rs POC ate es o om e 1 VSB Information Fill in the user s current Virginia State Bar Number and click the OK button The Administrator Attorney and Attorney user s Virginia State Bar number will be validated by the Virginia State Bar VSB Office of the Executive Secretary Department of Judicial Services Rev 7 14 VIRGINIA JUDICIARY E F
2. Sales Order Number 352 Authorization Code CVITsT Transaction Type eCommerce Billing Information Name John Dos Token Company Optional Address 100 Anywhere Dr Richmond WA 23000 US Phone Number 604 555 1244 E mail Address i Card Type w Card Number SOCOM 1085 Order Details Quantity Description Unit Price EFile ID 8172 245 56 US Dollar Total The user clicks on the Click here to complete payment button to complete the transaction NOTE A copy of this receipt will be sent via email to email address that the user entered on the Cardholder Information page but this page can be printed or saved using the browser b Declined If the transaction has been declined the user will be notified via email and on screen Office of the Executive Secretary Department of Judicial Services Rev 7 14 VIRGINIA JUDICIARY E FILING SYSTEM USER S GUIDE ATTORNEY STAFF NAVIGATION PAGE 3 25 Commonwealth of VA Courts Your purchase has been Declined If t was a simple typing mistake then click on the Retry button below Otherwise your order will not be processed Quantity Description Unit Price EFile ID 12043 248 56 US Dollar Total 748 56 1 To pay for the transaction now the user may click on the Retry Transaction button and use a different credit card 2 If the user does not want to pay for the transaction now the user should close the internet browser to leave the third party credit card processing
3. a The Pleadings amp Orders Documents section allows the users to review the approved documents attached to a case b Click the Submit button in the lower right hand corner of the screen to continue with the filing Otherwise click the Cancel Filing button to abandon all changes Office of the Executive Secretary Department of Judicial Services Rev 7 14 VIRGINIA JUDICIARY E FILING SYSTEM USER S GUIDE SEARCH PAGE 4 1 CHAPTER 4 SEARCH Users may use this feature to locate open and closed E Filed cases by party name or case number I II PARTY NAME A Select the appropriate court The user may use the Circuit Court drop down menu to select the appropriate court B Enter search term If searching by party name the user types in the last name first for example Smith John At least one character must be typed to conduct a search The user clicks on the Search button Case Search Syntax lastname firstname Example Smith John Syntax partial_lastname Example Smi Search Search Party Name Party Name Case Number If there are any results they will populate in the lower section of the screen Case Search Results Case Party Name Case Style Case Type Date Filed Date of Final Order Action CL13000527 00 GOVERNMENT D INDIVIDUAL v GOVERNMENT Annulment 03 24 2013 g CL13000528 00 GOVERNMENT D INDIVIDUAL v GOVERNMENT Annulment 03 24 2013 CL13000529 00 GOVERNMENT D BUSINESS v GOVERNMEN
4. E Filing passwords muasi meet the following requirements They mumi be of leas E charectets in ieegth and Confirn Password leereane no ey oe Aad They mum uas at least Jef ite flees d characierstios Caplan upper Case ened h 2 Brplah lower cibe miet dii Hurmbers 0 9 Special characters eth Pasiersrds may nol te reid Laer ane nequined io change Ber paaerceda avery HI days Athormey biks ABOiys mot bbeocated ARTY pitsit 1 Fill in the new user s contact information User Name and Password Below the Last Name field administrators may click on the Same as firm address box to quickly fill in that user s contact information provided that user can be contacted at that address Otherwise manually fill in the user s information Office of the Executive Secretary Department of Judicial Services Rev 7 14 VIRGINIA JUDICIARY E FILING SYSTEM USER S GUIDE ADMINISTRATOR NAVIGATION PAGE 5 15 Type in a unique User Name If a User Name has already been assigned to another user an error message will appear Once User Names have been assigned they cannot be changed New passwords are set to expire at the new user s login The user must select a new password at the next login Enter a password in both the Password and Confirm Password fields 2 Associations For more information about setting up associations please see the STAFF ATTORNEY LINKS section in this document 3 Confirmation Message Click on th
5. Exhibits button 3 Upload and Review Documents When finished entering all information the user clicks on the Upload Document button The document s will appear in the New Documents section to review Hew Documents Description Filing Party Document Type Linked To Delete UPDATED COMPLAINT TWENTYEIGHT TEST P COMPLAINT a INJURY PICTURE TWENTYENGHT TEST P x SAMPLE 1 TWENTYEIGHT TEST P EXHIBTS INJURY PICTURE SAMPLE 2 TWENTYEIGHT TEST P EXHIBITS INJURY PICTURE a Office of the Executive Secretary Department of Judicial Services Rev 7 14 VIRGINIA JUDICIARY E FILING SYSTEM USER S GUIDE ATTORNEY STAFF NAVIGATION PAGE 3 29 The user may use the Delete icon X inthe appropriate row to remove any documents NOTE If the user deletes the file that contains exhibits all exhibits will be deleted in the process 4 When finished entering the information click on the Upload Document button The document s will appear in the Pleadings amp Orders Documents section for review New Documents Description Filing Party Document Type Linked To Delete UPDATED COMPLAINT TWENTYEIGHT TEST P COMPLAINT x INJURY PICTURE TWENTY EIGHT TEST P x SAMPLE 1 TWENTYENGHT TEST P EXHIBITS INJURY PICTURE x SAMPLE 2 TWENTY EIGHT TEST P EXHIBITS INJURY PICTURE x Pleadings amp Orders Documents Description Filing Party Document Type Date Filed Linked To COMPLAINT TWENTY ENGHT TEST P APPOINTMENT OF COU OB27 2013
6. Landlord Tenant Contested Unlaw ful Detainer MISCELLANEOUS Mechanics Lien Declaratory Judgment Partition Quiet Title Freedom of Information Injunction Termination of Mineral Rights Name Change Taxes select one Asbestos Litigation Correct Erroneous State Local Intentional Tort Delinquent Medical Malpractice Motor Vehicle Tort Other General Tort Liability Product Liability Wrongful Death Cancel Filing NOTE Some buttons may not be clickable which means that case type is not currently available in VJEFS a Select the Court The user will select the appropriate court by using the Select Court pull down menu which is located in the top center part of the page b Select the Case Type The user will click on the radio button next to the appropriate case type Some cases may also require a Suit Amount figure to be entered in the Suit Amount field This field will appear in the bottom center of the page if required Office of the Executive Secretary Department of Judicial Services Rev 7 14 VIRGINIA JUDICIARY E FILING SYSTEM USER S GUIDE ATTORNEY STAFF NAVIGATION PAGE 3 11 Suit Amount 3 c Click on the Continue Button To continue with the filing the user will click on the Continue button To discard the filing the user will click on the Cancel Filing button 3 Enter the Plaintiff s Information Once the user has chosen the case type he or she will be routed to the New Filing Plaintiff Informa
7. Reset Password Unlock Account Delete User Q To begin an action click on the icon button in the same row as the user s name 1 Manage Links This function allows the administrator to update associations between Attorneys and Staff if applicable For more information see Edit User Info in this same section 2 Disable w or Enable Administrative Access This function allows the administrator to disable or enable other users administrative privileges When updated the user will receive an email notification of his or her changed administrative status If the Enable Admin icon ve is available the user is not already an Administrator and can be enabled for administrative access Click on the icon and a pop up screen will appear Click on the OK button to enable administrative access for this user otherwise click on the Cancel button Office of the Executive Secretary Department of Judicial Services Rev 7 14 VIRGINIA JUDICIARY E FILING SYSTEM USER S GUIDE ADMINISTRATOR NAVIGATION PAGE 5 3 If the Disable Admin icon is available the user is already an Administrator and can be disabled for administrative access Click on the icon and a pop up screen will appear Click on the OK button to disable administrative access for this user otherwise click on the Cancel button 3 Edit User Info O This function will take the administrator to the Edit User or Manage Links page which allows the administra
8. a new one or have the security codes read aloud by clicking on the speaker icon Office of the Executive Secretary Department of Judicial Services Rev 7 14 VIRGINIA JUDICIARY E FILING SYSTEM USER S GUIDE REGISTRATION FOR VJEFS PAGE 2 4 5 Click on the Submit button Once all registration information has been correctly entered and submitted the Firm Registration Complete page will appear Firm Registration Complete Congradulations Tour finns i a regivtraben to E F ding weber ia myw compete Tou mar legen by felkreing the ink bela or diredi trom the El ding wypubem horer page When this page appears click on the Login button to access the VJEFS If this screen does not appear re enter registration information I LOGGING IN TO VJEFS FOR THE FIRST TIME Open a web browser and navigate to the Login page https efiling courts state va us EfilingWeb loginAction action nay IEF Sa Virginia Judiciary E Filing System y a A in r Fi F 7 it moo sA Ts a n a prelego E RAS E Filing Type User Name and Password into the appropriate fields and click on the Login button Office of the Executive Secretary Department of Judicial Services Rev 7 14 VIRGINIA JUDICIARY E FILING SYSTEM USER S GUIDE REGISTRATION FOR VJEFS PAGE 2 5 A Security Questions 1 Upon first login the user will be prompted to choose and to answer three security questions on the Select Security Quest
9. been accepted To view a summary of the filing the user clicks on the E Filing number in the E Filing column New Filing Summary The user clicks on the E Filing number to be routed to the New Filing Summary page This page will allow the user to review the details of a pending filing but will not allow him or her to make edits The user can review submitted information in the following sections Case Information Plaintiffs Defendants Documents Pending Acceptance Service of Process Pending Acceptance Notifications and Fees Office of the Executive Secretary Department of Judicial Services Rev 7 14 VIRGINIA JUDICIARY E FILING SYSTEM USER S GUIDE ATTORNEY STAFF NAVIGATION PAGE 3 2 New Filing Summary Request Type New Filing Submitted Time Submitted By Date Filed 06 10 2014 Case Type Divorce Court Norfolk Circuit Case Information Plaintiffs Plaintiff Name Trading As Attorney Name Defendants Defendant Name Trading As Attorney Name Documents Documents Pending Acceptance Description Filing Party Document Type Submitted Linked To COMPLAINT 06 10 2014 Service Of Process Service of Process Pending Acceptance Requested Process Server Locality Documents Sheriff High Constable SOUTHAMPTON COUNTY Notifications Name Designation Email Address ATTORNEY Fees Total Fee Os 104 52 Accepted Cases In this section users can review or file additional documents in
10. password Confirm new password For your security all E Filing passwords must meet the following requirements They must be at least 6 characters in length and They must not contain the user s account name and They must use at least 3 of the following 4 characteristics English upper case letters A Z English lower case letters a z Numbers 0 9 Special characters 3 Passwords may not be re used Users are required to change their passwords every 90 days 1 The user enters his or her current password into the first field 2 The user should carefully read the instructions about creating a new password and enter the new password in both the New Password and Confirm New Password fields Office of the Executive Secretary Department of Judicial Services Rev 7 14 VIRGINIA JUDICIARY E FILING SYSTEM USER S GUIDE SETTING USER PROFILE PAGE 6 3 3 The user clicks on the Save button to continue Otherwise he or she may click on the Cancel button to abandon changes 4 When finished making updates the user should click on the Save button on the bottom right hand side of the screen To discard all changes the user can click on the Cancel button IL PERSONAL amp CONTACT INFORMATION This section allows users to update their contact information including name address phone numbers and e mail address Staff or Administrator Staff users type in their information Attorney or Administrator Attorney us
11. process the organization s authorizing party must complete the VJEFS REGISTRATION APPLICATION and return it to the circuit court clerk s office Once the clerk has processed the application the administrator will receive a registration email Click on the link within the email to go to the Complete Firm Registration page This link will be valid for up to 24 hours after the message has been sent If the 24 hour period has elapsed the administrator must contact the circuit court clerk s office to request that the registration email be resent The administrator will only need to register the organization once If the Complete Firm Registration link within the registration email is visited more than once an error message will appear The administrator must ensure that his or her equipment and software meet the VJEFS system requirements which are accessible in the VJEFS TERMS AND CONDITIONS OF USE END USER LICENSE AGREEMENT The process for administrator differs based the type of administrator access selected A Administrator Only or Administrator Staff User Complete Firm Registration Welcome JONES ROBERT HAPPY TRAILS FIRM please enter the following information to complete your firm s registration to E Filing system Please create your desired E Filing user name User names must be at least 6 characters start with a letter and include only letters and numbers A For your security all E Filing passwords must meet
12. she may click on the Cancel button There will be a validation message at the top of the screen 6 Delete User When the administrator clicks on the Delete User icon Q in the same row as the user s name a pop up box will appear Office of the Executive Secretary Department of Judicial Services Rev 7 14 VIRGINIA JUDICIARY E FILING SYSTEM USER S GUIDE ADMINISTRATOR NAVIGATION PAGE 5 9 Are you sure that you want to delete PINKERTON PAULA from the firm a To delete the user the administrator clicks on the OK button There will be a validation message at the top of the screen The user will receive an email notification that he or she has been deleted as a user b To keep the user the administrator clicks on the Cancel button This action will route him or her to the Firm Details page D Adding a New User NOTE It is highly recommended that the administrator creates at least one other administrator after completing registration 1 The user clicks on the Administration link in the navigation bar to open the Firm Details page CHRD LO Vi 2 The administrator clicks on the New User button in the bottom right hand corner of the screen Regetvaton mie iiA Office of the Executive Secretary Department of Judicial Services Rev 7 14 VIRGINIA JUDICIARY E FILING SYSTEM USER S GUIDE ADMINISTRATOR NAVIGATION PAGE 5 10 3 The New User Registration page will appear New User Registration User Infoma
13. the following requirements Please enter your E Filing user password They must be at least 3 characters in length and Please re enter your E Filing user password a They must not contain the user s account name and They must use at least 3 of the following 4 characteristics English upper case letters A Z English lower case letters a z Numbers 0 9 Special characters Passwords may not be re used Users are required to change their passwords every 90 days Please enter the PIN submitted with the firm registration For security purposes please type the characters you see in the image Teese j Type the two words av i reCAPTCHA 9 stop span Office of the Executive Secretary Department of Judicial Services Rev 7 14 VIRGINIA JUDICIARY E FILING SYSTEM USER S GUIDE REGISTRATION FOR VJEFS PAGE 2 2 1 Administrator Only or Administrator Staff users will be prompted to create a User Name and Password at this screen Be sure to follow all instructions If the User Name selected has already been assigned to another user an error message will appear 2 Enter the same password twice If the passwords do not match an error message will appear 3 Enter the PIN from the organization s VJEFS REGISTRATION APPLICATION The PIN must match the one submitted on the application If it does not match an error message will appear The administrator has up to five attempts to en
14. to review and update VJEFS registered users receiving notification emails regarding this case To update user notifications use the following steps Step 1 Go to the Case Details page Accepted Cases and look under the Notifications section Click on the Update Notifications button Notifications A Name Designation Email Address ATTORNEY teevad k Update Notifications J Step 2 The user will be routed to the Approved Case Setup Notifications screen Office of the Executive Secretary Department of Judicial Services Rev 7 14 VIRGINIA JUDICIARY E FILING SYSTEM USER S GUIDE ATTORNEY STAFF NAVIGATION PAGE 3 5 e Step 2 Approved Case Setup Notifications GREENWOOD LAWN amp GARDENS V FINKLESTEIN SMALL MOTORS ING cont d E Fling Geers lame Ezi sor a To add notifications The user uses the E Filing User s Name drop down menu 1 to select the user name and then clicks on the Add More Notifications button When prompted by the pop up box click on the OK button to continue or click on the Cancel button to undo any changes b To remove notifications The user clicks on the Delete icon under Notifications in the same row as the appropriate user 2 When prompted by the pop up box click on the OK button to continue or click on the Cancel button to undo any changes Step 3 When finished making notification updates the user clicks on the Save button to continue or the Cancel button to un
15. Disassociate button and the staff member s name will be listed in the Staff not associated column The administrator clicks on the Submit button in the lower right hand corner of the page The Confirm User Registration page will appear with a verification message on the top of the screen The new user will be listed in the bottom section The administrator clicks on the Done button in the lower right hand corner to complete the task Comments Users will receive an email notification of the updated status Department of Judicial Services Rev 7 14 VIRGINIA JUDICIARY E FILING SYSTEM USER S GUIDE ADMINISTRATOR NAVIGATION PAGE 5 6 3 Associate an Attorney with Staff To associate an attorney with a staff member use the following steps Attorneys not ssacciated Attorneys Ase ocuted Associate _ Note Please s lect irom the list fo Associate Disassocate Step 1 In the Attorneys not associated column the administrator clicks on the appropriate staff member s name Step 2 The administrator clicks on the Associate button and the staff member s name will be listed in the Attorneys associated column Step 3 The administrator clicks on the Submit button in the lower right hand corner of the page Step 4 The Confirm User Registration page will appear with a verification message on the top of the screen The new user will be listed in the bottom section The administrator clicks on the Done button in the lower ri
16. FRON VICTIM v DRIVER RECKLESS Case CL14005003 00 Case Information a A Date Filed 06 10 2014 Case Type Motor Vehicle Tort Name Court Norfolk Circuit FRON VICTIM Defendants c Filing Fees Paid in Full Yes DRIVER RECKLESS Notifications d Name Designation Email Address ADMIN ATTORNEY Update Notifications Documen ts A Pleadings amp Orders e A Description Filing Party Document Type Date Filed Linked To COMPLAINT FRON VICTIM P COMPLAINT 06 10 2014 Case File Documents Service of Process Service of Process Fa Name Process Server Date Issued DRIVER RECKLESS Sheriff High Constable 06 11 2014 v A File Additional Documents Requests Select a eseon o Ppi fd Moines e SeniceofProcess a Case Information This section provides the user with basic information about the filing of the case such as the Date Filed Case Type Court and 1f the fees have been paid in full as well as date of the final order judgment and who concluded the case b Plaintiffs This section allows the user to review the name s of the plaintiff s and the name s of the party s attorney s Office of the Executive Secretary Department of Judicial Services Rev 7 14 VIRGINIA JUDICIARY E FILING SYSTEM USER S GUIDE II Office of the Executive Secretary FILING C ATTORNEY STAFF NAVIGATION PAGE 3 8 Defendants This section allows the user to review the name s of the defendants s an
17. GE Index ii Pleadings amp Orders 3 8 User Functions 1 1 Search 4 1 Administrators 1 1 Case number 4 1 Attorneys and Staff 1 1 Make Payment Review Fee Balance page User Information Actions 5 2 4 2 User Information Actions Party Name 4 1 User Information 5 3 Settings User Profile 6 1 User Information Actions Account Information 6 1 Logon Information 5 4 Attorneys Staff 6 3 User Information Actions Personal amp Contact informtion 6 3 Staff Attorney Links 5 4 Support VJEFS Introduction 1 1 Getting Help 1 1 Office of the Executive Secretary Department of Judicial Services Rev 7 14
18. ILING SYSTEM USER S GUIDE ADMINISTRATOR NAVIGATION PAGE 5 13 2 3 4 5 If the Virginia State Bar number cannot be found or was incorrectly entered an error message will appear Verify that the user s name does not exceed the 30 character limit If the user s name is too long an error message will appear If the attorney associated with the Virginia Bar Number is registered in the VJEFS with another firm an error message will appear Until the attorney has been removed as a user from his or her previous organization the attorney cannot be added to his or her present organization Contact Information Once the user s Virginia State Bar number has been verified his or her contact information will populate based on what is on record with the Virginia State Bar A confirmation message will appear If the automated information is out of date or needs to be changed make any changes to the appropriate fields After adjustments have been made instruct the user to update his or her information with the Virginia State Bar Fill in the new user s Password New passwords are set to expire at the new user s first login The user must select a new password at the next login Enter his or her password in both the Password and Confirm Password fields Associations For more information about setting up associations please see the section discussing STAFF ATTORNEY LINKS in this document Save Follow all instru
19. JEFS I GETTING HELP If the user does not get a satisfactory answer to his or her question or problem by reviewing this document which is also accessible through the Help link in the VJEFS navigation bar the user may contact the circuit court Il VJEFS USER FUNCTIONS A Administrators VJEFS administrators assist in their organization s user management Some of the tasks that an administrator can complete are below Adding or deleting other administrators and users Creating and removing associations between attorneys and staff Updating users and organizational contact information and O O O Resetting users passwords and unlocking users accounts B Attorneys and Staff VJEFS registered attorneys and staff are able to use the VJEFS to perform the following functions Electronically file cases Track case status online Receive event notifications via email Instantly calculate fees Pay fees online using a credit card and O 0O 0O Oo Conduct searches NOTE The VJEFS is expected to be available during regular operating hours of the participating circuit court clerk s office s It will not be available during Saturdays and Sundays Office of the Executive Secretary Department of Judicial Services Rev 7 14 VIRGINIA JUDICIARY E FILING SYSTEM USER S GUIDE REGISTRATION FOR VJEFS PAGE 2 1 CHAPTER 2 REGISTRATION FOR VJEFS I COMPLETE FIRM REGISTRATION To begin the registration
20. Judicial Services Rev 7 14 VIRGINIA JUDICIARY E FILING SYSTEM USER S GUIDE ATTORNEY STAFF NAVIGATION PAGE 3 17 Only services for initial filings are available at this time SherifffHigh Constable Private Processor Select the City County Shenff Select CiyCounty T Do you want the clerk s office to print the documents for this Service of Process Yes No Select the appropriate City County Sheriff responsible for the service from the drop down of Virginia jurisdictions Process Server SheriffHigh Constable Prrvate Processor Select the City County Sheriff Select City County Select Ciy County z Do you want the clerk s office td ACCOMACK COUNTY of Process Ves Ho ALBEMARLE COUNTY E pe ALEXANDHLA CMY ALLEGHANY COUNTY AMELIA COUT rP 5 2 When Private Processor is chosen as the Process Server Select Yes to request the clerk s office to print the service package documents for the private processor to pick up from the clerk s office Pursuant to Va Code 17 1 258 3 the fifty cents 50 per page printing fee will apply Select No to print the service package from the VJEFS and have the private processor pick up the service package from the attorney s office Only services for initial filings are available at this time Process Server SheriftHigh Constable Y Private Processor c Ifthe service of process is being requested f
21. RGINIA JUDICIARY E FILING SYSTEM USER S GUIDE ATTORNEY STAFF NAVIGATION PAGE 3 9 1 The user clicks the File New Case link in the navigation bar 2 Case Type Selection Page All currently available case types are listed on this page Not all case types will be available on the VJEFS such as adoptions and expungements NOTE The Case Type Selection page displays a status bar across the top of the page which illustrates the user s progress in completing a new filing Office of the Executive Secretary Department of Judicial Services Rev 7 14 VIRGINIA JUDICIARY E FILING SYSTEM USER S GUIDE ATTORNEY STAFF NAVIGATION PAGE 3 10 Case Type Plaintiffs Defendants Documents Service of Process Notifications Summary Required Fields Case Type Selection Select Court Select court Y GENERAL CIVIL DOMESTIC amp FAMILY Subsequent Action Annulment Third Party Claim Divorce select one Counterclaim Complaint Contested Complaint Uncontested Cross Claim p Separate Maintenance Reinstatement PROBATE WILLS AND TRUSTS Accounting Aid and Guidance Appointment select one BUSINESS amp CONTRACT Contract Action Contract Specific Performance Detinue Guardian Conservator Standby Guardian Conservator Trust select one Impress Deciare PROPERTY Ejectment Encumber Sell Real Estate Reformation wil select one Construe Enforce Vendor s Lien Escheatment Establish Boundaries
22. T Accounting 03 24 2013 CL13000530 00 GOVERNMENT ENTITY P GOVERNMENT ENTITY v BUSINESS Annulment 03 24 2013 CL13000531 00 GOVERNMENT ENTITY P GOVERNMENT ENTITY v INDIVIDUAL Annulment 03 24 2013 CL13000445 00 GRAHAM GORDON D CARLSBERG COMPANY v GRAHAM GORDON intentional Tort 03 12 2013 CL13000425 00 GRAND BABY INF P GRAND BABY INF v DANGERFIELD PARTNERS intentional Tort 03 11 2013 If there are no results the user will receive an error message and the bottom section of the screen will remain unpopulated CASE NUMBER A Select the Appropriate Court The user uses the Circuit Court drop down menu to select the appropriate court Office of the Executive Secretary Department of Judicial Services Rev 7 14 VIRGINIA JUDICIARY E FILING SYSTEM USER S GUIDE SEARCH PAGE 4 2 B Enter the Search Term o If searching by case number the user types the circuit court case number into the correct field The user can search by the full or partial circuit court case number but the search term must be at least eight characters long If the entry is less than eight characters an error message will appear The user clicks on the Search button Case Search Search Case Number 25 cL een Circuit Court Tazewell Circuit w Poeme _______ Syntax full case Example 12000302 00 Case Number Syntax partial case Example 12000302 Hint Use the Circuit Court Case not the E Filing Tracking Case Search Resu
23. TORNEY NO ceeodaod STAFF NO 64ceeododod STAFF YES 6 oeeodo ADMIN YES 000o El Registration Date 02 22 2013 ij H o m 0 2 IV NAVIGATION BAR The navigation bar contains numerous links that allow users to move between various pages in the VJEFS yi Xy T h B p H He E y B Fe New Case D Administration A Home This link will take the user to his or her home or landing page o Administrator Only users will be routed to the Firm Details page See the Firm Details section for more information o Attorney or Staff users will be taken to a page that will list their pending and accepted filings See the Home Page section for more details Office of the Executive Secretary Department of Judicial Services Rev 7 14 VIRGINIA JUDICIARY E FILING SYSTEM USER S GUIDE REGISTRATION FOR VJEFS PAGE 2 8 B File New Case This link will allow users to file new cases with the circuit court See the File New Case section for further explanation Search This link allows a user to search for cases that have been accepted by the clerk See the Search section for more information Administration This link will take the user to the Firm Details page See the Firm Details Page section for more information Settings This link will take the user to the User Profile page This page allows the user to update his or her account information as well as his or her personal and contact information See the Settings
24. VIRGINIA JUDICIARY E FILING SYSTEM USER S GUIDE TABLE OF CONTENTS PAGE 1 CHAPTER T T2OVERVIEW arannana exaksdvsensdsdeeseeesaracdeosbatexsicdasunehalenseedieteelecsus 1 1 I GETFETINCOC HECE seana N N N 1 1 II VIEFS USER FUNC TION scatters eae E eect 1 1 As AMS EAOLS sie n E Mabiveeutn aa eieune A Maieaess l 1 B Atome SA a ene a E A l 1 CHAPTER 2 REGISTRATION FOR VJEFS seeesseossecssesssesssesssesssesseesseesseosseosseossessseosse 2 1 I COMPLETE FIRM REGISTRATION siescisccsacanncasetntvtestaueciamtabncsstuereantateletnewseanbine 2 1 A Administrator Only or Administrator Staff User cccccccsseeseseceeceeeeeseeseseeeeees 2 1 Bs sACMUni Staton AMOnMey as teers rectns se a a havea eee ceaacdit 2 3 II LOGGING IN TO VJEFS FOR THE FIRST TIME 1 0 0 0 ccccceecseeeeeees 2 4 As SECUN DUC SLO INS soars ta eect eras aha esti a Sa sin bc hare a eatin ete alienate eek 2 5 B Terms and Conditions of Use End User License Agreement cc ceeeeeeeeeeeees 2 5 ITI TOOT TO NEES cirein RE AA EE E A EE 2 6 IV NAVIGA HON BAR cenae a E A O 2 7 As HO oaaae T TE O A 2 7 Be File NOW Case eier EAA AN E TE E sects 2 8 C o a raa S E E EE E EE E EA daseaea 2 8 BD Admins oi n a T E E OG 2 8 Es SC a E N 2 8 FE SECU whivedotesteustaxeiienttahed a a a E E 2 8 Go Ee 0026 1 een a a a E A 2 8 CHAPTER 3 ATTORNEY STAFF NAVIGATION cssscoccssssccccssssccccssssccccsssscccessess 3 1 I HOME PAGE ceca teace hasaadio
25. X Cardholder Name John Doe Card Number Expiry Date CVN What is this Submit to Card Issuer Once the user has reviewed and entered his or her credit card information he or she clicks on the Submit to Card Issuer button 3 Order Processing Page After the user has submitted his or her credit card information he or she will be routed to Order Processing page This page provides the user with a status of the transaction Commonwealth of VA Courts Processing your order seconds p seconds ifthe page does not automatically refresh after 60 seconds just click on your refresh button or if you have Netscape click on Reload 4 Confirmation page a Approved If the transaction has been successfully pre authorized the confirmation page will open Office of the Executive Secretary Department of Judicial Services Rev 7 14 VIRGINIA JUDICIARY E FILING SYSTEM USER S GUIDE ATTORNEY STAFF NAVIGATION PAGE 3 24 Commonwealth of VA Courts Your transaction has been Pre Authorized Your receipt has been sent to your e mail address Click here to complete lete payment A pre authonzation has been obtained for the order referenced below You will recene an email receipt from Commonwealth of VA Courts once your order ts finalized and the 6 panang authonzation has been completed To contact us plaase send an e mail to ir of call 123 456 7891 Receipt Merchant Number 30275 Receipt Number 1389183963 37ST
26. Y ENGHT TEST P x SAMPLE 1 TWENTYEIGHT TEST P EXHIBITS INJURY PICTURE x SAMPLE 2 TWENTYEINGHT TEST P EXHIBITS INJURY PICTURE x The user may use the Delete icon in the appropriate row to remove any documents NOTE If the user deletes the file that contains exhibits all exhibits will be deleted in the process d Submit Documents The user will click on the Submit button in the lower right hand corner of the screen to continue with the filing Otherwise the user may click on the Cancel Filing to abandon all changes 6 Enter the Service of Process Information After completing the Documents page for a new case or a subsequent action users will be routed to the Service of Process page Office of the Executive Secretary Department of Judicial Services Rev 7 14 VIRGINIA JUDICIARY E FILING SYSTEM USER S GUIDE ATTORNEY STAFF NAVIGATION PAGE 3 16 _e ee ey T Case Type Plaintiffs Defendants Documents Notifications Summary Document s have been added successfully Required Fields New Filing Service of Process Entry PLAINTIFF FRON v DEFENDANT FRON Motor Vehicle Tort Norfolk Circuit Attorney a Skip Service of Process Process Server Sheriff High Constable ee Piniiiiir Only services for initial filings are available at this time Select the City County Sheriff Select City County Y Do you want the clerk s office to print the documents for this Service of Process Yes No If applicable s
27. able to make any edits or complete actions NOTE After 90 days these cases will no longer appear under the Accepted Filings section on the Home page These cases may be still be found by using the Search link in the navigation bar however the documents attached to case cannot be viewed The user uses the pull down menu to select the appropriate circuit court Once the user has made his or her circuit court selection he or she should click on the Closed Cases button Accepted Cases Open Cases Case Name Party Case Style Case Type Date Filed Action CL13000581 00 TWENTY CASE P TWENTY CASE v ALLEN LARRY Contract Action 0327 2013 CL13000579 00 TWENTYEIGHT TEST P TWENTYEIGHT TEST v WEST JIM Wrongful Death 03 27 2013 d CL13000577 00 TWENTYSK CASE P TWENTYSK CASE v PAULSON ALEC Other General Tort Liablity 03 27 2013 1 CL13000576 00 TWENTYFIVE CASE P TWENTYFIVE CASE v GRAYSON CAL Medical Malpractice 03 27 2013 CL13000575 00 TWENTYFOUR CASE P TWENTYFOUR CASE v TWILLA RHETT Intentional Tort 03 27 2013 Click on the appropriate entry in the Case column to open the Case Details page The Case Details page is broken down into multiple sections and is collapsible Click on the arrows at the end of the section to expand or collapse Office of the Executive Secretary Department of Judicial Services Rev 7 14 VIRGINIA JUDICIARY E FILING SYSTEM USER S GUIDE ATTORNEY STAFF NAVIGATION PAGE 3 7 Case Details
28. ayment to the court 1 New Filing Summary To pay fees the user completes the fields on the Cardholder Information page Commonwealth of VA Courts Cardholder Information Mote Enter the address to which your card statement is mailed An incorrect address may result in your payment being rejected Cardholder Name J Company Optional Richards Cardholder Address 100 Nowhere Ln City Richmond Province State Virginia Postal ZIP Code 23228 Country United States Phone Number 604 555 6464 Email Address To receive your payment receipt J ie ee ANI PESER REENE sear et _l Continue By providing this information you agree to InternetSecure s Privacy Policy and Terns of Use The user clicks on the Continue button to be routed to the Order Details page will open 2 Order Details page The total amount of the fees is displayed in the Order Details section The user is required to enter his or her credit card information in the Card Details section of the page Office of the Executive Secretary Department of Judicial Services Rev 7 14 VIRGINIA JUDICIARY E FILING SYSTEM USER S GUIDE ATTORNEY STAFF NAVIGATION PAGE 3 23 Commonwealth of VA Courts ORDER DETAILS Quantity Description Unit Price EFile ID o1f2 246 56 249 56 US Dollar Total 243 56 PAYMENT DETAILS This secure real time card transaction will be submitted for authonzation to your Card Issuer Card Details We accept visa nosed ANTE
29. cecceeessseeeececeeseaaeesseeeeeees 5 1 B gAMihOri zie Pa eena a acetate taead ete vince a a teeatanees 5 1 C User Intorimaton A ChOMS essea di uraaucasceacevtevracedaemend TOERE 5 2 D AR CINEHA IN GWU SC i ache sect tieatcenctta ete dielnetecda EE 5 9 CHAPTER 6 SETTINGS USER PROFILE cc ssssssccsssssssssccscsssssscccccccsssssssccccscsees 6 1 I ACCOUNT UNE OR IVA HON carei dacts cto tiateaclets eee A treet 6 1 As Securty QUESTIONS erasi e a a 6 1 Be Pass WOU enaA A clan taea uae tote edeeetetdae 6 2 II PERSONAL amp CONTACT INFORMATION 0 sscciiisdavanicteincsdte lever wdsnabiadataaatennsane 6 3 Il ATTORNEY oS TAPP IF APPLICABLE erdene anit 6 3 INDE X ssscecistiscessiesscnctsiacsvesacasceciotuasusuiewssvcdciacaveonvassessoeussusaenssvcaciacavsoauassesaseoninsubessevesciaeasseeds Index I Office of the Executive Secretary Department of Judicial Services Rev 7 14 VIRGINIA JUDICIARY E FILING SYSTEM USER S GUIDE OVERVIEW CHAPTER 1 OVERVIEW The Virginia Judiciary E Filing System VJEFS has been created to allow users to electronically file certain types of civil cases in circuit court The VIRGINIA JUDICIARY E FILING SYSTEM USER S GUIDE has been designed for use by attorney and staff users associated with a registered organization This manual is organized to provide an overview of the system with detailed instructions on how to use VJEFS It is intended to serve as a training and resource guide for users of V
30. cters in length and They must not contain the user s account name and They must use at least 3 of the following 4 characteristics English upper case letters A Z English lower case letters a z Numbers 0 9 Special characters S Passwords may not be re used Users are required to change their passwords every 90 days 2 Confirmation Click on the Submit button and a confirmation message will appear on the top of the Confirm User Registration page Office of the Executive Secretary Department of Judicial Services Rev 7 14 VIRGINIA JUDICIARY E FILING SYSTEM USER S GUIDE ADMINISTRATOR NAVIGATION PAGE 5 12 New User jackron has been registered successfully Require Confirm User Registration User Information Administrator Only Administrator Attorney Administrator Sta ff Attorney Staff Last Name AKRON FirstName JESSE Middle Name B Suffix Address 1 12 MAIN STREET Address 2 SUITE 4038 City RICHMOND State VA Zip 23120 1234 Email neon Phone 804 591 2345 Fax 804 597 2340 Logon Information User Name jackron Temporary Password Re enter Temporary Password Click on the Done button in the bottom right hand part of the screen or to create another user click on the New User button b Admiunistrator Attorney and Attorney New User Registration User Inbormateon dimni ar inky Airea ar fier ney AdmnnisiraterSial E Adiceney Biat Rar
31. ctions and click on the Save button in the lower right hand corner of the screen when finished To abandon the registration click on the Cancel button A confirmation message will appear on the page Review the information and click on the Done button in the bottom right hand part of the screen Or to create another user click on the New User button Office of the Executive Secretary Department of Judicial Services Rev 7 14 VIRGINIA JUDICIARY E FILING SYSTEM USER S GUIDE ADMINISTRATOR NAVIGATION PAGE 5 14 New User has been registered successfully Require Confirm User Registration User Information Administrator Only Administrator Attorney Administrator Staff Attorney Staff Last Name First Name Middle Name Suffix Address 1 Address 2 SUITE 900 City ALEXANDRIA State VA Zip 22314 Emai a Phone Fax Logon Information User Name Temporary Password Re enter Temporary Password Staff links Staffer User 1 DUNCAN DORA c Admiunistrative Staff and Staff Hew User Registration Aamar Qik Re tre nat Lu i fudrrenertra toes fH Amsrey Sut Lazi lees PETG Fira Haist ersa Mi de H m i Suia J pame as irm address Addr aa di Addresa sume 4038 City PSHE a r Legon mienne Umer Maren acron bet ames rue Ge ad eak chareciets ear anh a eter aed cede only eters and Sumber t Pueewerk annissa For your security aff
32. d the name s of the party s attorney s Notifications This section allows the user to review which VJEFS registered users received notification emails regarding this case Pleadings amp Orders This section allows the user to review accepted documents located in Pleadings amp Orders as well as provides filing information about each document such as the Description Filing Party Document Type Date Filed and whether the document it is linked to another document Click on any document name in the Description column to view the document Case File Documents This section allows the user to review accepted documents located in Case File as well as provides filing information about each document such as the Description Filing Party Document Type Date Filed and whether the document it is linked to another document Click on any document name in the Description column to view the document Service of Process This section allows the user to review the service of process requests for initial filing documents as well as provides filing information about each service of process such as the Name Requested Process Server and Submitted date Click on any service name in the Name column to view the documents A File New Case Attorneys in good standing with the Virginia State Bar VSB and staff members associated with such attorneys are eligible to use this function Department of Judicial Services Rev 7 14 VI
33. do any changes Pleadings amp Orders This section allows the user to view accepted documents located in Pleadings amp Orders which provides filing information about each document such as the Description Filing Party Document Type Date Filed and whether the document is linked to another document Click on any document name in the Description column to view the document Case File Documents This section allows the user to view accepted documents located in Case File as well as provides filing information about each document such as the Description Filing Party Document Type Date Filed and whether the document it is linked to another document Office of the Executive Secretary Department of Judicial Services Rev 7 14 VIRGINIA JUDICIARY E FILING SYSTEM USER S GUIDE ATTORNEY STAFF NAVIGATION PAGE 3 6 Click on any document name in the Description column to view the document g Service of Process This section allows the user to view the service of process requests for initial filing documents as well as provides filing information about each service of process such as the Name Requested Process Server and Submitted date Click on any service name in the Name column to view the documents 3 Review Closed Cases This section allows the user to review any cases that have been accepted by the circuit court clerk and are still open or have been concluded within 90 days The user may review closed cases but is un
34. e Middie Hame lia satii Trading Ase duh Plainir Ma The user checks one or more checkboxes to identify the role of the designee The user clicks on the appropriate radio button to choose whether the designee is an Individual or Business Government Entity The user enters the designee s name information into the appropriate fields d Save the Plaintiff s Information To save the plaintiff s information the user will click on the Continue button To add additional plaintiffs to the case the user will click on the Add Plaintiffs button to enter additional information and repeat procedure A confirmation message will appear at the top of the page 4 Enter the Defendant s Information Next the user will be routed to the New Filing Defendant Information page All fields marked with a red asterisk are required Full Name Preview SMITH HENRY B 14 of 30 Selectone individual Business or Government Entity Last Name smith First Name henry Middle Name b Suffix _ Trading As New Filing Defendant Information Estate incapacitated E in fant Continue Office of the Executive Secretary Department of Judicial Services Rev 7 14 VIRGINIA JUDICIARY E FILING SYSTEM USER S GUIDE ATTORNEY STAFF NAVIGATION PAGE 3 13 a Select the Defendant Type The user clicks on the appropriate radio button to identify whether the defendant is an Individual or Bu
35. e Save button to receive a confirmation message Review the information and click on the Done button in the bottom right hand part of the screen or create another user click on the New User button New User has been registered successfully Require Confirm User Registration User Information Administrator Only Administrator Attorney Administrator Staff Attorney Staff Last Name First Name i Middle Name Suffix Address 1 Address 2 SUITE 900 City ALEXANDRIA State VA Zip 22314 Emai Phone Fax Logon Information User Name Temporary Password Re enter Temporary Password Staff links Staffer User 1 DUNCAN DORA a f none Office of the Executive Secretary Department of Judicial Services Rev 7 14 VIRGINIA JUDICIARY E FILING SYSTEM USER S GUIDE SETTING USER PROFILE PAGE 6 1 CHAPTER 6 SETTINGS USER PROFILE User Profile c User Name 4 Change Password Edit Security Questions and Answers Question 1 What was your childhood ni amp name v Question 2 What is your father s blood group v Question 3 What is the name of your favorite childhood friend amp Contact Information Last Name Bee First Name mm Middle Name Suffix Address 1 Address 2 1101 City NORFOLK State VA Virginia Y 2 Zip 23510 Phone Ext Fax Email Refresh from VSB Name To Add Remove Staff please contact your organizati
36. e or press Cancel Filing to abandon all entries Service of Process New Services of Process A Name Requested Process Server Locality DEFENDANT FRON Shari Date Submitted Edit Delete J x 05 12 2014 F A X NORFOLK CIT 05 12 2014 NSURANCE COMPANY 7 Setup Notifications The user selects which VJEFS registered user s in his or her organization should receive notifications on the New Filing Setup Notifications page Office of the Executive Secretary Department of Judicial Services Rev 7 14 VIRGINIA JUDICIARY E FILING SYSTEM USER S GUIDE ATTORNEY STAFF NAVIGATION PAGE 3 19 New Filing Setup Notifications a To add notifications The user selects VJEFS registered users from the E Filing User s Name drop down menu 1 and then click on the Add More Notifications button b To remove notifications Under the notifications bar the user will click on the Delete icon in the same row as the appropriate VJEFS registered user 2 When prompted by the pop up box the user will click on the OK button to continue or may click on the Cancel button to undo any changes When finished making notification updates the user will click on the Save button to continue Otherwise the user may click on the Cancel Filing button to abandon all changes 8 Review Fees The user will review the itemized list of the fees on the New Filing Fee Payment page Office of the Executive Secretary Department of J
37. e page and the search function Office of the Executive Secretary Department of Judicial Services Rev 7 14 VIRGINIA JUDICIARY E FILING SYSTEM USER S GUIDE ATTORNEY STAFF NAVIGATION PAGE 3 27 Users will receive notification emails when the following occurs A filing is submitted A filing is accepted Any subsequent filings have been submitted or O O 0O When a case has been changed from e filed to manual D Subsequent Filings and Actions This function allows a user to add additional documents to an accepted E Filed case o Subsequent filings 1 e Answer Demurrer Motion etc or o Subsequent actions 1 e Counterclaim Cross Claim or Third Party Claim On the Home page the user locates the Accepted Cases section and selects the appropriate case in the Case column to open the Case Details page The File Additional Documents option is located at the bottom of the Case Details page Use the drop down menu to choose the appropriate option Defendants Name Trading As Attor Answer Demurrer Motion etc OLLEN LARET Counterclaim Cross Claim Reinstatement Third Party Claim Select File Additional Documents After the user clicks on the selection the Subsequent Filing Upload Documents page will appear NOTE All fields marked with a red asterisk are required 1 Select the Filing Party s In the Filing Party s field the user will select the party or parties If there is m
38. elect a Defendant Respondent __ select Defendant Respondent v Or enter the name of the Defendant Respondent below Is the Defendant Respondent an individual or business government entity individual Business or Government Entity Business Government Entity Name del Person to be Served p Address 1 n Address 2 ey Select the document s to be served New Documents Description Filing Party Document Type Linked To ds Select COMPLAINT PLAINTIFF FRON P EXHIBIT PHOTO PLAINTIFF FRON P Service of Process e New Services of Process A Name Requested Process Server Locality Date Submitted Edit Delete Cancel Filing a Skip Service of Process if service is not being requested at the time of the filing of the case NOTE If service is not requested at the time of the initial filing of the case any subsequent request for service must be made as a manual request to the clerk s office b The choices for Process Server are limited to Sheriff High Constable or Private Processor at this time NOTE Acceptance Non Resident Secretary of the Commonwealth DMV Commissioner Subpoena Duces Tecum and Witness Subpoenas will be added at a later date 1 If Sheriff High Constable is requested the 12 service fee is assessed and pursuant to Va Code 17 1 258 3 the fifty cents 50 per page printing fee will apply for each document to be served Office of the Executive Secretary Department of
39. er will click on the Browse button to locate the appropriate file on his or her computer NOTE VJEEFS only accepts PDF documents 3 The Linked To field is not required but this field may be used if the new document is connected to another document 4 Inthe Exhibits field the user selects the appropriate radio button If the user indicates that a document includes an exhibit or multiple exhibits a menu will appear to the right hand side Upload each exhibit a5 a separate file including photographs Description Helion io Compal File M E Filing Demo Doc Browse Exhibit i N E Filing Demo Doe Browse Linked Tec Select Description Injury Picture Exhibets ves No Description Add More Exhabits Office of the Executive Secretary Department of Judicial Services Rev 7 14 VIRGINIA JUDICIARY E FILING SYSTEM USER S GUIDE ATTORNEY STAFF NAVIGATION PAGE 3 15 In the Exhibit menu the user clicks on the Browse button to select the correct document and fills in all required fields If there are more than two exhibit documents click on the Add More Exhibits button c Upload and Review Documents When finished entering all information click on the Upload Document button The document s will appear in the New Documents section for the user to review Hew Documents Description Filing Party Document Type Linked To Delete UPDATED COMPLAINT TWENTY EIGHT TEST P COMPLAINT x INJURY PICTURE TWENT
40. ers have the option to update their contact information manually or to click on the Refresh from VSB button Once the information populates from the Virginia State Bar VSB a confirmation message on the top of the page will appear that the information been successfully updated Attorney or Administrator Attorney users should review their information from the VSB and manually update any information that needs to be changed NOTE It is highly recommended that attorney users update their contact information at the VSB before VJEFS registration When finished making updates the user clicks on the Save button in the bottom right hand side of the screen To discard all changes he or she may click on the Cancel button HI ATTORNEYS STAFF IF APPLICABLE This section is not available to Administrator Only users It is only applicable to attorneys and staff This section displays associations between attorneys and staff if any exist If updates need to be made the user must contact the VJEFS administrator Office of the Executive Secretary Department of Judicial Services Rev 7 14 VIRGINIA JUDICIARY E FILING SYSTEM USER S GUIDE INDEX Accepted Cases 3 2 Open cases 3 2 Pending filing 3 2 Review closed Cases 3 6 Account Information 6 1 Password 6 2 Security Questions 6 1 Adding a New User 5 10 Administrative Staff and Staff 5 15 Administrator Only 5 11 Administrator Attorney and Attorney 5 13 Administrator Nav
41. ess VJEFS As the VJEFS TERMS AND CONDITIONS OF USE END USER LICENSE AGREEMENT are updated users will be asked to agree to them again Users must agree to them in order to retain access Office of the Executive Secretary Department of Judicial Services Rev 7 14 VIRGINIA JUDICIARY E FILING SYSTEM USER S GUIDE REGISTRATION FOR VJEFS PAGE 2 6 HI LOGIN TO VJEFS Open a web browser and navigate to the Login page https efiling courts state va us EfilingWeb loginAction action amp Virginia Judiciary E Filing System wi E Filing Enter User Name and Password into the appropriate fields and click on the Login button Users may be asked to type in security questions or to use a security verification box for authentication purposes After the user has logged in he or she will be routed to the Firm Details page Office of the Executive Secretary Department of Judicial Services Rev 7 14 VIRGINIA JUDICIARY E FILING SYSTEM USER S GUIDE REGISTRATION FOR VJEFS PAGE 2 7 Firm Details Agency Business Law Firm Information Agency Business Law Firm address 1 adressa Sd City State VA Virginia a zip 23228 phone Gorsiz ext i el Authorizing Party Last Name 4 First Name _ Middle Name Suffix p pone soesee234 Je C ema a Name User Name Designation Administrator Actions STAFF YES 64oeeo0o0 S STAFF NO OCO ATTORNEY YES amp AT
42. fendant s information the user clicks on the Continue button To add additional plaintiffs to the case the user clicks on the Add Defendants button to enter additional information and repeat procedure A confirmation message will appear at the top of the page Office of the Executive Secretary Department of Judicial Services Rev 7 14 VIRGINIA JUDICIARY E FILING SYSTEM USER S GUIDE ATTORNEY STAFF NAVIGATION PAGE 3 14 5 Upload Documents Next the user will be routed to the New Filing Upload Documents page This page allows the user to file name and link multiple documents including exhibits All fields marked with a red asterisk are required New Filing Upload Documents SMITH JOHN AARON E v CHOKE 8 O Atlachmen i Tazewel Crcut Attorney Hold down the CTRL key and click the filing parties to select multiple _ SUH JOHN AARON E Filing Party s EGUARDIAN ANGEL B Description Sample Linked To Select File N E Filing Demo Doct Exhibits Yes No New Documents a Select the Filing Party s In the Filing Party s field the user will select the party or parties If there is more than one party the user will press the CTRL key on the keyboard and click on the appropriate parties names b Enter the Document Information 1 Inthe Description field the user enters a brief name or identifier of the document s type function and or contents 2 Inthe File field the us
43. g Fees Description Quantity Amount Total Miscellaneous Fees amp Commissions 1001 00 1001 00 Credit Card Fees 1 40 04 40 04 Total Balance Due 1041 04 Please review the balance details and click Continue to enter payment information Cancel Continue Office of the Executive Secretary Department of Judicial Services Rev 7 14 VIRGINIA JUDICIARY E FILING SYSTEM USER S GUIDE ADMINISTRATOR NAVIGATION PAGE 5 1 CHAPTER 5 ADMINISTRATOR NAVIGATION I FIRM DETAILS PAGE For Administrator Only users the Firm Details page will serve as their home page when they log in to the VJEFS For all other users this page will appear when they choose the Administration link from the navigation bar Firm Details Agency Business Law Firm Information Agency Business Law Firm PARKER PHILIPS PETERS amp POLLOCK LAW FIRM Address 1 Address 2 i City RICHMOND State VA Virginia x Zip 23120 1234 phone NNT Jext a E Last Name r First Name d Middle Name Suffix ATTORNEY YES STAFF NO Q ATTORNEY YES a x ATTORNEY NO aa 7 Q 000o Disable Unlock ATTORNEY YES Adrnin iF a 2 x account i g O00000 Registration Date 03 08 2013 New User Agency Business Law Firm Information B Authorizing Party Phone l Ext 1 Email i je Edit User Info Reset Password ion User Name Designation Admi
44. ght hand corner to complete the task Comments Users will receive an email notification of the updated status 4 Disassociate an Attorney from a Staff member To disassociate an attorney from a staff member use the following Steps Attorneys not associated Alloneys associated pe Disassociate Note Please select from the list fo Aspociate Disessocate Office of the Executive Secretary Department of Judicial Services Rev 7 14 VIRGINIA JUDICIARY E FILING SYSTEM USER S GUIDE ADMINISTRATOR NAVIGATION PAGE 5 7 Step 1 In the Attorneys associated column the administrator clicks on the appropriate staff member s name Step 2 The administrator clicks on the Disassociate button and the staff member s name will be listed in the Attorneys not associated column Step 3 The administrator clicks on the Submit button in the lower right hand corner of the page Step 4 The Confirm User Registration page will appear with a verification message on the top of the screen The new user will be listed in the bottom section The administrator clicks on the Done button in the lower right hand corner to complete the task Comments Users will receive an email notification of the updated status 4 Reset Password The administrator clicks on the Reset Password icon and a pop up box will appear to create a new Password for a user i m A Tna on ae PAN PT Nhl tn tn n Address 2 SUITE 4038 New Pas
45. igation 5 1 Firm Details page 5 1 Attorney Staff Navigation 3 1 Filing 3 9 Home page 3 1 Attorneys Staff 6 3 Filing 3 9 Acceptance by the court 3 26 File new case 3 9 Payment processing 3 21 Subsequent filings and actions 3 27 Firm Details Page 5 1 Adding a new user 5 10 Agency Business Law Firm Information 5 1 Authorizing Party 5 2 User Information Actions 5 2 First Time Log In 2 4 Security Question 2 5 Terms and Conditions 2 5 Functions Navigation bar 2 7 User functions 1 1 Home Page 3 1 Office of the Executive Secretary PAGE Index i Accepted Cases 3 2 Filings Pending Acceptance 3 1 New Filing Summary 3 1 Navigation first time log in to system 2 4 Log in to system 2 6 Log out 2 8 Navigation bar 2 7 Navigation Bar 2 7 Administration 2 8 File new case 2 8 Help 2 8 Home 2 7 Logout 2 8 Search 2 8 Settings 2 8 Pending Filing 3 2 Case File Documents 3 5 Case Information 3 3 Defendants 3 4 Notifications 3 4 Plaintiffs 3 4 Pleading amp Orders 3 5 Personal amp Contact Information 6 3 Registration 2 1 Administrator Only or Administrator Staff user 2 1 Administrator Attorney 2 3 Complete Firm registration 2 1 Review Closed Cases 3 6 Case File Documents 3 8 Case Information 3 7 Defendants 3 8 Notifications 3 8 Plaintiffs 3 7 Department of Judicial Services Rev 7 14 VIRGINIA JUDICIARY E FILING SYSTEM USER S GUIDE INDEX PA
46. ing Medical Malpractice 04 01 2013 01 28 PM Tazewell Circuit EF 8132 TWENTY CASE v ALLEN LARRY Subsequent Filing Contract Action 03 29 2013 03 05 PM Tazewell Circuit EF 8097 YOUSE JOHN v KLOP FRED New Filing Medical Malpractice 03 28 2013 03 48 PM Tazewell Circuit Indicates the filing was submitted by a Staff user Information on the Staff user who submitted the request is available in the filing details Accepted Cases Tazewell Circuit w Closed Cases a To print out a copy of the filing s submission 1 The user clicks on the Printer Friendly Version button in the top right hand corner of the screen 2 The New Filing New Case Submitted Printer Friendly page will appear New Filing New Case Submitted SMITH JOHN AARON Illy CHOICE BD Medical Malpractice Tazewell Circuit Your civil action has been E Filed with Tazewell Circuit E Filing Tracking EF 817 2 Date Time Submitted 04 01 2013 01 28 PM Date Filed 04 01 2013 Document Description Filing Party Document Type Filed By MOTION TO COMPEL LEGUARDIAN ANGEL B P COMPLAINT LEGUARDIAN ANGEL B P COMPLAINT REVISED LEGUARDIAN ANGEL B P EXHIBITS INJURY PICTURE LEGUARDIAN ANGEL B P EXHIBITS b The user will click on the Print button and this screen will print to his or her local printer C Acceptance by the Court Users will be notified by the court through email about the status of their filing and can also track the status online using their hom
47. ions and Answers page The user may be prompted to type these answers each time he or she logs in to the VJEFS unless the user is an Administrator Only user 2 Use the pull down menu to choose three DIFFERENT security questions If the user attempts to use the same question more than once an error message will appear Answers must also be unique If the user attempts to use the same answer for more than one question an error message will appear 3 Click on the Save amp Continue button when complete Select Security Questions and Answers Required Fields Question 1 What was the last name of your third grade teacher Sa Question 2 In what city did your mother and father meet Question 3 What is your favorte teachers nickname Save amp Continue B Terms and Conditions of Use End User License Agreement Scroll down and carefully read all of the VJEFS TERMS AND CONDITIONS OF USE END USER LICENSE AGREEMENT on the Terms and Conditions page Select to accept or decline the VJEFS TERMS AND CONDITIONS OF USE END USER LICENSE AGREEMENT by clicking on the appropriate button By clicking on the Accept button the user agrees to the VJFES TERMS AND CONDITIONS OF USE END USER LICENSE AGREEMENT wishes to proceed with the VJEFS registration He or she will be routed to the Firm Details page By clicking on the Decline button the user will be routed to the Login screen and will not be permitted to acc
48. iss gvanceeaa a deacie ds ontandasa busneoonansasaueesaaeen 3 1 A Pimes Pendine ACCeptanCe meisi a totne anion cantata nana l 3 1 B 2 0 10D GB Voi S e ne fee E T 3 2 II PEIN G cores teeta oa te psec le ctr irate tenets dente aan eaten ert 3 8 A TANG NOW CaS ea E 3 8 B Pay MCN TOC CS SINE a5 atc t diesen te T lai cedduentictelaanant diets 3 21 Office of the Executive Secretary Department of Judicial Services Rev 7 14 VIRGINIA JUDICIARY E FILING SYSTEM USER S GUIDE TABLE OF CONTENTS PAGE 11 Ce Acceptance Dy te Cou eresas a a O 3 26 D Subsequent Filings and Actions sssssssssserrssssssssserresssssssserressssssseceeresssssseeeeees 3 27 CHAPTER 4 SEARCH a 4 1 I PR MY EN WA Te spe fe ated ice tn aera E tn ae oan soem ane eae ea tin TE 4 As Select INC appropriate COUN ensisi esr aheraxes vddndidwusdadanondes nate rau E 4 B ETS SCAT Cl COTM atencsese deat E E Modem anda T 4 II CASENUMBER rerea ies edit cate screener rsd eds ca ie ow atone eaten on dele ecaseses 4 As Select he Appropriate COU eA a T E RERE 4 1 Be SEnter tne Sear r Tenien E EA 4 2 Il MAKE PAYMENT REVIEW FEE BALANCE PAGE ccccccccccccceeeeeeeeeeeees 4 2 CHAPTER 5 ADMINISTRATOR NAVIGATION uuu eettteeetertetttrretrrtteceseseeeees 5 1 I FIRM DETAILS PAGE vsapencitnudus susiedsiendtna sdb nisieaasenctnaduesutedsacadinnsdosisauasemctaatuesialadedeandes 5 1 A Agency Business Law Firm Information cccccccssssssecccc
49. ith an attorney use the following steps Stall not associated Stall associated l Associate Alife Fleece sefect fron ie lisi ip Assocs Disessccate Step 1 Step 2 Step 3 Step 4 Office of the Executive Secretary In the Staff not associated column the administrator clicks on the appropriate staff member s name The administrator clicks on the Associate button and the staff member s name will be listed in the Staff associated column The administrator clicks on the Submit button in the lower right hand corner of the screen The Confirm User Registration page will appear with a verification message on the top of the screen The new user will be listed in the bottom section The administrator clicks on the Done button in the lower right hand corner to complete the task Department of Judicial Services Rev 7 14 VIRGINIA JUDICIARY E FILING SYSTEM USER S GUIDE ADMINISTRATOR NAVIGATION PAGE 5 5 Step 4 cont d Comments Users will receive an email notification of the updated status 2 Disassociate a Staff Member from an Attorney To disassociate a staff member from an attorney use the following Steps Staff not aseaciatied Moie Piece selaci om the dist io Arpociaie Disaseocale Step 1 Step 2 Step 3 Step 4 Office of the Executive Secretary In the Staff associated column the administrator clicks on the appropriate staff member s name The administrator clicks on the
50. lts Case Case Style Case Type Date Filed Date of Final Order Action i o If there are any results they will populate in the lower section of the screen Case Search Results Case Case Style Case Type Date Filed Date of Final Order Action CL13000408 00 GARNER GARRETH GREGORY vw LIPTON LOLA LITTLETON Contract Action 03 11 2013 o If there are no results an error message will appear and the bottom section will remain unpopulated o If there is a Pay Fees icon in the Action column and or the entry in the Case Style column is in red court fees have not been paid in full To pay the fees click on the icon to be routed to the Make Payment Review Fee Balance page HI MAKE PAYMENT REVIEW FEE BALANCE PAGE The Make Payment Review Fee Balance page allows the user to review the fees To pay the fees click on the Continue button to make a credit card payment To stop the transaction click on the Cancel button A pop up window will appear to verify To cancel the transaction and go back to the Case Search page click the OK button Otherwise click the Cancel button to go back to the Make Payment Review Fee Balance page Office of the Executive Secretary Department of Judicial Services Rev 7 14 VIRGINIA JUDICIARY E FILING SYSTEM USER S GUIDE SEARCH PAGE 4 3 Make Payment Review Fee Balance Case CL13000407 00 Case Style SIMPSON HOMER vy GOVERNMENT Court Tazewell Circuit Case Type Annulment Filin
51. ndants c The Case Details page is broken down into mu collapsible The user may click on the arrows section to expand or collapse the sections Filing Fees Paid in Full Yes DRIVER RECKLESS Notifications d Name Designation Email Address ADMIN ATTORNEY Update Notifications Documents A Pleadings amp Orders e A Description Filing Party Document Type Date Filed Linked To COMPLAINT FRON VICTIM P COMPLAINT 06 10 2014 Case File Documents Service of Process Service of Process Name Process Server Date Issued DRIVER RECKLESS Sheriff High Constable 06 11 2014 File Additional Documents Requests Select jase Infomation o Ppi a Moines fo Case File Documents aa Service of Process Office of the Executive Secretary Department of Judicial Services Rev 7 14 VIRGINIA JUDICIARY E FILING SYSTEM USER S GUIDE ATTORNEY STAFF NAVIGATION PAGE 3 4 a Case Information This section provides the user with basic information about the filing of the case such as the Date Filed Court name Case Type and whether the fees have been paid in full b Plaintiffs This section allows the user to review the name s of the plaintiff s and the name s of the attorney s representing the plaintiff s c Defendants This section allows the user to review the name s of the defendants s and the name s of the attorney s representing the defendant s d Notifications This section allows the user
52. nistrator ge Actions E nks ATTORNEY C User Information Agency Business Law Firm Information This section allows the administrator to view and edit his or her organization s information This information is originally entered from the VJEFS REGISTRATION APPLICATION but can be updated as needed All data fields may be updated from this screen except for the organization s name Authorizing Party This section allows the administrator to view and edit the authorizing party s information All data fields may be updated from this screen Office of the Executive Secretary Department of Judicial Services Rev 7 14 VIRGINIA JUDICIARY E FILING SYSTEM USER S GUIDE ADMINISTRATOR NAVIGATION PAGE 5 2 C User Information Actions This section allows the administrator to complete a number of tasks including adding new users viewing all users and their information and several other actions Last Name First Name Middle Name Suffix Phone Ext i es Edit User Info Reset Password ser Information Name User Name Designation Administrator M ci pao nks ATTORNEY YES STAFF NO 64ceqoeodo ATTORNEY YES ae feo 0000 ATTORNEY No mn 5 00 600 ATTORNEY NO Sisal 64ceqe0o0 Delete ATTORNEY YES a eo 0000090 User STAFF NO gs 64ceoeod0od Registration Date 03 08 2013 New User Manage Links Disable Enable Administrative Access 3 Edit User Info Q 4
53. on s administrator Account Information Personal amp Contact Information II Attorneys Staff Gf applicable I ACCOUNT INFORMATION This section allows the user to make any updates to his or her security questions and VJEFS Password User Names cannot be changed A Security Questions The user uses the pull down menus to select a new security question to answer and or make any updates to existing questions Office of the Executive Secretary Department of Judicial Services Rev 7 14 VIRGINIA JUDICIARY E FILING SYSTEM USER S GUIDE SETTING USER PROFILE PAGE 6 2 The user uses the pull down menus to choose three DIFFERENT security questions If the user attempts to use the same question more than once an error message will appear Answers must also be unique as each question must have a DIFFERENT answer If the user attempts to use the same question more than once an error message will appear B Password Users can either use the link provided in this section to change their password or they can request a new password from their VJEFS administrator Users are required to change their password every 90 days The user clicks on the Change Password link in this section and a pop up box will appear Supreme Court Of Virginia E Filing Change Password Mozilla Firefox E httos qa apps courts state va us EfilingWeb showChangePasswordULaction Required Fields Please enter your current password New
54. open cases and view closed cases Accepted Cases Tazewell Circuit Closed Cases 1 Open Cases Cases that have been accepted by the circuit court clerk but have not yet been concluded The user uses the pull down menu to select the appropriate circuit court Once the user has made a circuit court selection he or she clicks on the Open Cases button Accepted Cases Case Name Party Case Style Case Type Date Filed Action CL13000581 00 TWENTY CASE P TWENTY CASE v ALLEN LARRY Contract Action 03 27 2013 CL13000579 00 TWENTYEIGHT TEST P TWENTYEIGHT TEST v WEST JIM Wrongful Death 03 27 2013 t CL13000577 00 TWENTYSIX CASE P TWENTYSIK CASE v PAULSON ALEC Other General Tort Liablity 03 27 2013 6 7 CL13000576 00 TWENTYFIVE CASE P TWENTYFIVE CASE v GRAYSON CAL Medical Malpractice 03 27 2013 CL13000575 00 TWENTY FOUR CASE P TWENTY FOUR CASE v TWILLA RHETT Intentional Tort 03 27 2013 Office of the Executive Secretary Department of Judicial Services Rev 7 14 VIRGINIA JUDICIARY E FILING SYSTEM USER S GUIDE ATTORNEY STAFF NAVIGATION PAGE 3 3 2 Pending Filing The user selects the appropriate case in the Case column to open the Case Details page THE sections and 1s A at the end of each Case Details FRON VICTIM v DRIVER RECKLESS Case CL14005003 00 Case Information a A Date Filed 06 10 2014 Case Type Motor Vehicle Tort Court Norfolk Circuit Plaintiffs b Name FRON VICTIM Defe
55. or a Defendant Respondent on the case a drop down list provides the names of all defendants on the case for ease of auto filling the name fields If service of process is being requested for a respondent that is not a party to the case name fields are provided for Individual or Business Government Entity selections Office of the Executive Secretary Department of Judicial Services Rev 7 14 VIRGINIA JUDICIARY E FILING SYSTEM USER S GUIDE ATTORNEY STAFF NAVIGATION PAGE 3 18 DEFENDANT FRON Is the Defendant Respondent an individual or business government entity individual Business or Government Entity Business Government Entity Name insurance Company Address 4 111 corporate lane Zip E Person to be Served Address 2 City State va v d Select the document s to be served To select the documents Select Clear to remove the selections Select Add amp Retain to add the service of process and retain the selections for additional service of process being added Select Add to add the service of process request to the list Select the document s to be served New Documents Description Filing Party Document Type Linked To COMPLAINT PLAINTIFF FRON P EXHIBIT PHOTO PLAINTIFF FRON P e Each Service of Process request will be added to a listing Edit and Delete are options for each service request Once all service requests are added press Continue to go to the Notifications pag
56. ore than one party the user presses the CTRL key on the keyboard and clicks on the appropriate parties names Office of the Executive Secretary Department of Judicial Services Rev 7 14 VIRGINIA JUDICIARY E FILING SYSTEM USER S GUIDE ATTORNEY STAFF NAVIGATION PAGE 3 28 2 Enter the Document Information The user completes the following fields a In the Description field the user enters a brief name or identifier of the document s type function and or contents b In the File field the user clicks on the Browse button to locate the appropriate file on his or her computer NOTE VJEFS only accepts PDF documents c The Linked To field is not required but this field may be used if the new document is connected to another document d In the Exhibits field the user selects the appropriate radio button If the user indicates that a document includes an exhibit or multiple exhibits a menu will appear to the right hand side Upload each exhibit as a separate file including photographs Description Motion to Compel File N E Filing Demo Doct Browse Exhibit 1 N E Filing Demo Doct Browse_ Linked To Select B Description Injury Picture Exhibits yes No exit Browse Description In the Exhibit menu the user clicks the Browse button to select the correct document and fills in all required fields If there are more than two exhibit documents the user clicks on the Add More
57. rocess Pending Acceptance Name Requested Process Server Locality Date Submitted SPOUSE DEFENDANT Sheriff High Constable RICHMOND CITY 06 24 2014 Edit Service of Process Notifications A Name Designation Email Address ADMIN ATTORNEY Edit Notifications Total Fee Os 102 44 Edit Fees To make an edit click on the button in the appropriate section When finished with review and edits the user clicks on the Submit button to pay all fees with a credit card Otherwise the user may click on the Cancel Filing button to discard all information Payment Processing After the user has clicked on the Submit button he or she will be transferred to the secure third party credit card processing site This site will allow the user to pre authorize e g create a hold for the amount of the fees from his or her credit card All major credit cards are accepted Office of the Executive Secretary Department of Judicial Services Rev 7 14 VIRGINIA JUDICIARY E FILING SYSTEM USER S GUIDE ATTORNEY STAFF NAVIGATION PAGE 3 22 NOTES o No money will be taken from a user s account at this stage In order for the filing to be accepted the circuit court clerk must approve the filing and the user must completely pay the total amount of the fees to file the case o The third party credit card processing site does not currently allow users to set up an account All information must be re entered each time the user pre authorizes a fee p
58. s as well as any Credit Card Convenience Fees that will be charged Depending on the type of case users may request a fee exemption however users will still have to enter credit card information in case the fee exemption request is rejected To request a filing fee exemption the user clicks on the checkbox in the upper right hand corner of the screen After reviewing the user clicks on the Continue button to proceed with the filing Otherwise he or she may click on the Cancel Filing button to abandon all changes 9 New Filing Summary The New Filing Summary page is the last review before the user submits a payment Click on the arrows at the end of each section to expand or collapse Office of the Executive Secretary Department of Judicial Services Rev 7 14 VIRGINIA JUDICIARY E FILING SYSTEM USER S GUIDE ATTORNEY STAFF NAVIGATION PAGE 3 21 New Filing Summary SPOUSE PLAINTIFF v SPOUSE DEFENDANT Case Information Request Type New Filing Submitted By Date Filed 06 24 2014 Case Type Divorce Court Norfolk Circuit Edit Case Type Plaintiffs Plaintiff Name Trading As Attorney Name SPOUSE PLAINTIFF Edit Plaintiffs Defendants Defendant Name Trading As SPOUSE DEFENDANT Edit Defendants Documents Documents Pending Acceptance Description Filing Party Document Type Submitted Linked To COMPLAINT SPOUSE PLAINTIFF P 06 24 2014 Edit Documents Service Of Process Service of P
59. section for further detail Help The link will take the user to the VIRGINIA JUDICIARY E FILING SYSTEM USER S GUIDE Logout This link will allow the user to securely log off of VJEFS The user will see the VJEFS Login screen Office of the Executive Secretary Department of Judicial Services Rev 7 14 VIRGINIA JUDICIARY E FILING SYSTEM USER S GUIDE REGISTRATION FOR VJEFS PAGE 2 9 fie __ username E passw Ei The user can close the browser window by clicking on the browser s Close Window button Office of the Executive Secretary Department of Judicial Services Rev 7 14 VIRGINIA JUDICIARY E FILING SYSTEM USER S GUIDE ATTORNEY STAFF NAVIGATION PAGE 3 1 CHAPTER 3 ATTORNEY STAFF NAVIGATION I HOME PAGE The Home page displays pending filings and accepted cases open and closed for attorney and staff users Home Filings Pending Acceptance E Filing Case Style Request Type Case Type Filed By Submitted Time Court EF 8132 TWENTY CASE v ALLEN LARRY Subsequent Filing Contract Action 03 29 2013 03 05 PM Tazewell Circuit EF 8097 YOUSE JOHN v KLOP FRED New Filing Medical Malpractice 03 28 2013 03 48 PM Tazewell Circuit _ Indicates the filing was submitted by a Staff user Information on the Staff user who submitted the request is available in the filing details A Filings Pending Acceptance In this section the user can view filings that have been submitted to the circuit court but have not yet
60. sh upper case letters A Z English lower case letters a z Numbers 0 9 Special characters S Passwords may not be re used Users are required to change their passwords every 90 days Please enter the PIN submitted with the firm registration For security purposes please type the characters you see in lt means j Type the two words 1 The User Name for an Administrator Attorney user will be his or her Virginia State Bar number 2 Enter the same password twice If the passwords do not match an error message will appear 3 Enter the PIN from the organization s VJEFS REGISTRATION APPLICATION The PIN must match the one submitted on the organization s VJEFS REGISTRATION APPLICATION If it does not match an error message will appear The user has up to five attempts to enter the matching PIN If the fifth attempt fails the link to Complete Firm Registration page will expire and an error message will appear If this happens the administrator will have to contact the circuit court clerk s office to resend the registration email 4 Enter the information from the security verification box The administrator must enter the exact randomly generated character string as displayed If the administrator is unable to do this an error message will appear Ifthe security verification box is unreadable the administrator may request a new security image by clicking on the link to generate
61. siness Government Entity Enter the Defendant s Name Information The user enters the defendant s name information into the appropriate fields NOTE Names must not exceed 30 characters The Full Name Preview window counts the characters of the plaintiff s name entry including the suffix Special Designations as applicable If the plaintiff requires a special designation such as if the plaintiff is an Estate or an Infant or is considered Incapacitated the user checks the checkboxes below the Trading As field If one or more of these options is selected another menu will appear Select one Individual Business or Government Entity Last Name Jones First Name Bob Middle Name A Suffix Trading As Estate incapacitated V infant Select all that apply Administrator Conservator Curator Executor Guardian Next Friend Trustee Administrator C T A Administrator C T A D B N Administrator D B N Select one Individual Business or Government Entity Last Name First Name Middle Name Suffix Trading As Add Defendants Use one or more checkboxes to choose the best description of the designee Click on the appropriate radio button to identify whether the designee is an individual or business government entity Enter the designee s name information into the appropriate fields Save the Defendant s Information To save the de
62. site NOTE If the user closes his or her browser the filing will not be submitted to the court or retained in VJEFS All submitted information will be lost 5 New Filing New Case Submitted Page New Filing New Case Submitted PLAINTIFF FRON v DEFENDANT FRON Motor Vehicle Tort Norfolk Circuit E Filing Tracking EF 11267 Date Time Submitted 05 12 2014 03 52 PM Date Filed 05 12 2014 Document Description Filing Party Document Type COMPLAINT PLAINTIFF FRON P EXHIBIT PHOTO PLAINTIFF FRON P Service of Process Name Requested Process Server Locality DEFENDANT FRON SheriffiHigh Constable NORFOLK CITY INSURANCE COMPANY Private Processor Once the pre authorized payment has been approved by the clerk the user will be routed to the New Filing New Case Submitted page This page allows the user Office of the Executive Secretary Department of Judicial Services Rev 7 14 VIRGINIA JUDICIARY E FILING SYSTEM USER S GUIDE ATTORNEY STAFF NAVIGATION PAGE 3 26 to see the names of the documents that are attached to the filing as well as to print out a copy of the submission If the user is finished with this page he or she clicks on the Done button to return to the Home page The new filing will be listed in the Filings Pending Acceptance section Home Filings Pending Acceptance E Filing Case Style Request Type Case Type Filed By Submitted Time Court EF 8172 SMITH JOHN AARON Illy CHOICE BD New Fil
63. sword Confirm New Password For your security all E Filing passwords must meet the following requirements _ They must be at least 8 characters in length and They must not contain the users account name and They must use at least three of the following four characteristics English upper case letters 4 2 English lower case letters a z Numbers 0 9 Special characters 0 Passwords may not be re used Users are required to change their passwords every 90 days eas ee i Office of the Executive Secretary Department of Judicial Services Rev 7 14 VIRGINIA JUDICIARY E FILING SYSTEM USER S GUIDE ADMINISTRATOR NAVIGATION PAGE 5 8 a The administrator will follow all instructions for creating a new Password for auser When finished the administrator clicks on the OK button or clicks on the Cancel button to discard all changes b When finished the administrator clicks on the Save button in the lower right hand screen to reset the user s Password Otherwise he or she may click on the Cancel button to stop the reset c Users should follow their organization s protocols to share the new Passwords with users 5 Unlock User When the administrator clicks on the Unlock User icon in the same row as the user s name a pop up box will appear Are you sure that you want to unlock ne rma s user account To unlock the user s account the administrator clicks on the OK button otherwise he or
64. ter the matching PIN If the fifth attempt fails the link to Complete Firm Registration page will expire and an error message will appear If this happens the administrator will have to contact a circuit court clerk s office to resend the registration email 4 Type in the information from requested the security verification box The administrator must enter the exact randomly generated character string as displayed If the administrator is unable to do this an error message will appear If the security verification is unreadable the administrator may request a new security image by clicking on the link to generate a new one or have the security codes read aloud by clicking on the speaker icon 5 Click on the Submit button Office of the Executive Secretary Department of Judicial Services Rev 7 14 VIRGINIA JUDICIARY E FILING SYSTEM USER S GUIDE REGISTRATION FOR VJEFS PAGE 2 3 B Administrator Attorney Complete Firm Registration Welcome please enter the following information to complete your firm s registration to E Filing system Your e filing user name is see For your security all E Filing passwords must meet the following requirements Please enter your E Filing user password They must be at least 8 characters in length and Please re enter your E Filing user password They must not contain the user s account name and They must use at least 3 of the following 4 characteristics an Engli
65. that user s contact information if that user can be contacted at that address Otherwise manually fill in the user s information Office of the Executive Secretary Department of Judicial Services Rev 7 14 VIRGINIA JUDICIARY E FILING SYSTEM USER S GUIDE ADMINISTRATOR NAVIGATION PAGE 5 11 Ifa User Name has already been assigned to another user an error message will appear Once User Names have been assigned they cannot be changed New passwords are set to expire at the new user s login The user must select a new password at the next login Enter the password in both the Password and Confirm Password fields Be sure to follow all instructions and click on the Submit button in the lower right hand corner of the screen to continue Click on the Cancel button to abandon all changes New User Registration User Information Administrator Only Last Name Akron sid W Same as firm address address State VA Virginia Zip g Phone 804 591 2345 Ext Fax Logon Information User Name jackron Aaministrator Staff Attorney Staff First Name esse sid D Administrator Attorney Middle Name B _ suffice User names must be at least 6 characters start with a letter and include only letters and numbers Password Confirm Password For your security all E Filing passwords must meet the following requirements They must be at least 8 chara
66. tion O Administrator Only Administrator Attorney Administrator Staff Attorney Staff Logon Information User Name m User names must be at least characters start with a letter and include only letters and numbers Password For your security all E Filing passwords must meet the following requirements They must be at least 8 characters in length and Confirm Password They must not contain the user s account name or parts of the user s full name that exceed 2 characters and They must use at least 3 of the following 4 characteristics English upper case letters A Z English lower case letters a z Numbers 0 9 Specal characters E43 Passwords may not be re used Users are required to change their passwords every 90 days 4 In first section the administrator selects the classification that best suits the role of the new user and clicks on the corresponding radio button New User Registration User Information C Administrator Only C Administrator Attomey C Administrator Staff C Attomey Staff This information 1s located in Section 4 7 3 of the VJEFS TERMS AND CONDITIONS OF USE END USER LICENSE AGREEMENT 5 The administrator will fill in all appropriate fields as required a Administrator Only 1 Contact information The administrator fills in the new user s contact information User Name and Password Below the Last Name field click on the Same as firm address box to quickly fill in
67. tion page All fields marked with a red asterisk are required New Filing Plaintiff Information Attorney a Full Name Preview 0 of 30 Select one individual Business or Government Entity Last Name First Name Middle Name Suffix Estate incapacitated Infant Add Plaintiffs Cancel Filing Continue a Select the Plaintiff Type The user clicks on the appropriate radio button to identify whether the plaintiff is an Individual or Business Government Entity b Enter the Plaintiff s Name Information The user enters the plaintiffs name information into the appropriate fields NOTE Names must not exceed 30 characters The Full Name Preview window counts the characters of the plaintiff s name entry including the suffix Office of the Executive Secretary Department of Judicial Services Rev 7 14 VIRGINIA JUDICIARY E FILING SYSTEM USER S GUIDE ATTORNEY STAFF NAVIGATION PAGE 3 12 c Special Designations as applicable If the plaintiff requires a special designation such as if the plaintiff is an Estate or an Infant or 1s considered Incapacitated the user will check the checkboxes below the Trading As field If this option is selected another menu will appear Last Hamme Jones al Firat Hame st Middle ame A Sutin int Adminai C A Aimam ilor G7 A Admnairabr D B H Select enm bedeviedual Rumnesa ar Coenen Entey LASi Haren Firat Marn
68. tor to update user contact information and to manage Attorney Staff associations Edit User or Manage Links Paaeword For pour sccurtty afl E Filieg padavrords masl eee the following regui erronis They musi be ot est E characters in length and IST Pitiwort Disi linka a User Information b Logon Information Staff Attorney links a User Information In this section the user s contact information can be updated in the appropriate fields The user s full name including the suffix must not exceed 30 characters NOTE User type cannot be changed Office of the Executive Secretary Department of Judicial Services Rev 7 14 VIRGINIA JUDICIARY E FILING SYSTEM USER S GUIDE ADMINISTRATOR NAVIGATION PAGE 5 4 b Logon Information This section displays the user s User Name but does not display his or her Password c Staff Attorney Links This section allows the administrator to create or remove associations between attorneys and staff who may be linked regardless of administrative privileges A Staff or Administrator Staff user must be associated with at least ONE Attorney or Administrator Attorney user to file using VJEFS NOTE This function is not available for staff associated with only ONE attorney If that association needs to be removed then the administrator must go through the attorney s associations 1 Associate Staff with Attorneys To associate a staff member w
69. udicial Services Rev 7 14 VIRGINIA JUDICIARY E FILING SYSTEM USER S GUIDE ATTORNEY STAFF NAVIGATION PAGE 3 20 New Filing Fee Payment PLAINTIFF FRON w DEFENDANT FRON Motor Vehicle Tort Norfolk Circuit Total Fee 262 08 Suit Amount 100 000 00 Recalculate Fees Exemption Under VA Code Section 17 1 266 Requested Total Fees Description i Amount Total WRIT TAX CIVIL 15 00 15 00 STATE POLICE EXPIRED TAG CONCEALED WEAPON PERMIT 0 00 0 00 TTF TECHNOLOGY TRUST FUND FEE CIRCUIT COURT 5 00 5 00 LEGAL AID SERVICES 9 00 9 00 INDIGENT ASSISTANCE INA 1 00 1 00 PUTATIVE FATHER REGISTRY 0 00 0 00 COURT TECHNOLOGY FUND 10 00 10 00 LAW LIBRARY 4 00 4 00 COURTHOUSE CONSTRUCTION FEE CHCF 3 00 3 00 COURTHOUSE MAINTENANCE FEE CHMF 2 00 2 00 CONCEALED HANDGUN PERMIT CHP BACKGROUND FEE 0 00 0 00 CIVIL FILING FEE LAW amp EQUITY 190 00 190 00 JUDGMENT DOCKET FEE 0 00 0 00 1 4 1 1 1 4 1 4 1 1 1 1 1 1 MISCELLANEOUS FEES amp COMMISSIONS 0 00 0 00 Subtotal Filing Fees 239 00 SHERIFF FEES 12 00 12 00 E FILING COPY FEES 2 0 50 1 00 Subtotal Service of Process Fee 13 00 Subtotal All Fees 252 00 CREDIT CARD FEES 10 08 10 08 Total Fees S 262 08 Pursuant to Section 17 1 258 3 printing fees will apply The credit card convenience fee charged may wary from court to 1 27S5 A 27 This page allows users to review the Filing Fees Service of Process Fee
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