User`s Manual
Contents
1. A confirmation window will pop up to warn you that all data on the drive will be erased Press OK to confirm no data needs to be backed up and start formatting All data on the selected disk will be erased Please backup all important data to a different drive before formatting Are you sure you want to continue 10 The format process may take a few minutes When complete an OK message will appear in the bottom right hand corner of the window Refresh Start Close Refresh Start Close OOOO i ES Se 11 Click the Close button to finish and exit E Mac OS 1 Plug the StoreJet 35T3 into an available USB port on your MAC computer 2 Unplug all other external storage devices from your computer This is to prevent accidental format of a different drive 3 If a message windows like the one below appears Click the Initialize button If no message appears open Disk Utility under Applications gt Utilities You have inserted a disk containing no volumes that Mac OS X can read To continue with the disk inserted click Ignore 4 Inthe Disk Utility window choose your StoreJet 35T3 from the list on the left 5 Select the Erase tab 6 Choose the Volume Format you want Mac OS Extended journal is recommended 37 3 GE STO4DLIOA Macintosh HD To erase a disk select a disk or volume select the appropriate format and name and E 149 1 GRST316081 5A click the erase but2. normal use within three years from the original purchase date Transcend will provide warranty service pursuant to the terms of the Transcend Warranty Policy Proof of the original purchase date is required for warranty service Transcend will inspect the product and in its sole discretion repair or replace it with a refurbished product or functional equivalent Under special circumstances Transcend may refund or credit the current value of the product at the time the warranty claim is made The decision made by Transcend shall be final and binding upon you Transcend may refuse to provide inspection repair or replacement service for products that are out of warranty and will charge fees if these services are provided for out of warranty products Limitations Any software or digital content included with this product in disc downloadable or preloaded form is not covered under this Warranty This Warranty does not apply to any Transcend product failure caused by accident abuse mishandling or improper usage including use contrary to the product description or instructions outside the scope of the product s intended use or for tooling or testing purposes alteration abnormal mechanical or environmental conditions including prolonged exposure to humidity acts of nature improper installation including connection to incompatible equipment or problems with electrical power including undervoltage overvoltage or power supply instability In
3. User s Manual 3 5 External Hard Drive StoreJet 35T3 Version 1 5 T Transcend Table of Contents MOUCHO ciacesusrcunsentesuceensoveustutscansewssdapsanticosbusdeviaeiussianieusveerseatsouars 1 Foon OS enn 2 System REGUIFEMENIS spionanisinnnran 2 Safety PLECAUTIONS srnsnrirrnrnn nnne 3 General USG yor i r Eida ESSEED 3 SPUD eara A A 3 Backing Up and Storing Datawiiccccicietiniiii neni 3 POW OI binsin a aa ie aos 4 HemMINOGIS aaa stad ascdasaecesledea eden ldeadsuandeausnsbtea sean iendjenbswakjeabduadeestdoaidestaaveualt 4 PFOGUECT OVEIVICW Ji aprisse a 5 Connecting to a Computer ssssssssnnsnnnnnnnnnnnrnunnnunnnnnnnnnnnnnnnnnnnnnnn nnne 6 One Touch Auto Backup Button s sssssssnsnunnnunnnunnnnnnnnnnnnnnnnnnnnnnnnnnne 8 Disconnecting from a Computer ee eseeeeseeeeneeeeeseeenseeenneeceneesenes 9 WNOOWS csias aaa aiaa 9 WaG OS sissioni oaeiae 9 aED E A E E E E A E E E E 10 Formatting the Hard Drive cccssecssseeceseeceneecenseeensesensesensesees 11 Windows XP Vistai spenen 11 M OS ccs aa aaa Eaa eaaa 13 U a ate due eeoeus ae taco t sou soon soausneusacncusnousucatusaausemataaucaeeaectaenes 15 Troubleshooting scrcas 16 Recycling amp Environmental Considerations cccsseeeeeees 18 Three year Limited Warranty csscccsseeceneecenseeensesensesenseseeens 19 Introduction Thank you for purchasing Transcend s StoreJet 35T3 This stylish
4. a you will need to use a Windows or Mac computer that can detect the StoreJet drive to make a backup copy of all essential files Recycling amp Environmental Considerations Recycling the Product WEEE Your product is designed and manufactured with high quality materials and components which can be recycled and reused When you see the crossed out wheel bin symbol attached to a product it means the product is covered by the European Directive 2002 96 EC Never dispose of your product with other household waste Please inform yourself about the local rules on the separate collection of electrical and electronic products The correct disposal of your old product helps prevent potential negative consequences on the environment and human health Battery Disposal Your product contains a built in rechargeable battery covered by the European Directive 2006 66 EC which cannot be disposed of with normal household waste Please inform yourself about the local rules on separate collection of batteries The correct disposal of batteries helps prevent potentially negative Consequences on the environment and human health For products with non exchangeable built in batteries The removal of or the attempt to remove the battery invalidates the warranty This procedure is only to be performed at the end of the product s life Three year Limited Warranty This product is covered by a Three year Limited Warranty Should your product fail under
5. addition damage or alteration of warranty quality or authenticity stickers and or product serial or electronic numbers unauthorized repair or modification or any physical damage to the product or evidence of opening or tampering with the product casing will also void this Warranty This Warranty shall not apply to transferees of Transcend products and or anyone who stands to profit from this Warranty without Transcend s prior written authorization This Warranty only applies to the product itself and excludes integrated LCD panels rechargeable batteries and all product accessories such as card adapters cables earphones power adapters and remote controls Transcend Warranty Policy Please visit www transcend info com warranty to view the Transcend Warranty Policy By using the product you agree that you accept the terms of the Transcend Warranty Policy which may be amended from time to time Online registration To expedite warranty service please access http www transcend info com Support registration to register your Transcend product within 30 days of the purchase date T Transcend Transcend Information Inc www transcend info com The Transcend logo is a registered trademark of Transcend Information Inc All logos and marks are trademarks of their respective companies
6. h a newly assigned drive letter will appear and a Removable Hardware icon will appear on the Windows System Tray e Computers running Windows and Mac OS will automatically detect and install the StoreJet 35T3 To use USB 3 0 please ensure your computer has all necessary USB 3 0 drivers installed and make sure you plug the USB Cable into the correct port on your computer USB 3 0 ports are usually color coded to differentiate them from USB 2 0 e Linux users may have to configure the StoreJet 35T3 manually To do this first create a directory for the StoreJet 35T3 Example mkdir mnt storejet Then mount the StoreJet 35T3 Example mount a t msdos dev sda1 mnt Storejet i Found New Hardware Disk drive boo PM cae AutoPlay o IEJ _ TRANSCEND G es General options Open folder to view files Busing Windows Explorer via Use this drive for backup Ea using Windows Backup TiN Speed up my system me using Windows ReadyBoost Set AutoPlay defaults in Control Panel G is an example drive letter the drive letter in your Windows computer may differ 4 Mon6 38PM Central X Play Ground EA New Volume Note New Volume is an example drive The drive name on your Mac computer may differ 6 Once connected you can use the StoreJet 35T3 as an external hard drive to transfer data to and from your computer Simply drag and drop files or folders onto the Local Disk Volume o
7. is properly connected and nothing happens try using another available USB port 2 Ensure the Power Adapter cable is securely connected to the StoreJet 3513 s DC IN jack and that the Power Adapter is also plugged into a working AC power outlet 3 Are you using the USB cable that came in the StoreJet 35T3 package If not try using the Transcend supplied USB cable to connect the StoreJet to your computer 4 Is your StoreJet 35T3 connected to a Mac keyboard If so unplug it and plug it into an available USB port on your Mac desktop computer 5 Is the USB port enabled If not refer to the users manual of your computer or motherboard to enable it 6 Avoid connecting the StoreJet 3513 through a USB hub E The StoreJet 35T3 does not Power On Check the following 1 Ensure the Power Adapter cable is securely connected to the StoreJet 351T3 s DC IN jack and that the Power Adapter is also plugged into a working AC power outlet 2 Ensure that the StoreJet 3513 is securely connected to the USB port on your computer 3 Ensure that the USB port is working properly If not try using an alternate USB port E cannot copy large files to the StoreJet 35T3 1 Is there enough available disk space 2 Is the file larger than 4GB If so please see below lf the StoreJet 35T file system is formatted to the FAT32 file system it can be recognized on most 16 types of computers game consoles and media playback devices However
8. ith USB 2 0 Space saving upright design no stand needed One Touch Auto Backup button Power saving sleep mode Fanless low noise operation Easy Plug and Play installation no drivers required Extra large storage capacity for backing up files Includes Transcend Elite backup and security software LED power data transfer activity indicator System Requirements Desktop or notebook computer with a working USB port One of following operating systems USB 3 0 Models e Windows XP o e Windows Vista e Windows 7 e Windows 8 e Linux Kernel 2 6 31 e e Mac OS X 10 5 USB 2 0 Models Windows XP Windows Vista Windows 7 Windows 8 Linux Kernel 2 4 2 Mac OS 9 Safety Precautions These usage and safety guidelines are IMPORTANT Please follow them carefully E General Use Unpack the contents of the StoreJet 3513 package carefully Avoid exposing your StoreJet 35T3 to extreme temperatures above 55 C or below 5 C during operation Never drop your StoreJet 35T3 Never allow your StoreJet 35T3 to come in contact with water or any other liquids Never use a damp wet cloth to wipe or clean the exterior case Do not user or store your StoreJet 35T3 in any of the following environments o Direct sunlight o Next to an air conditioner electric heater or other heat sources o Ina closed car that is in direct sunlight o Inan area with strong magnetic fields or excessive vibrati
9. ne 9 Click Erase again to confirm 14 Erase Disk te F EN Erasing a disk will destroy all information an the i volume of the disk This disk has 1 volume Untitled Are you sure you wish to erase the disk Untitled l Cancel Erase 10 Click the Close button to finish and exit E Linux 1 Plug the StoreJet 35T3 into an available USB port on your Linux computer 2 Unplug all other USB storage devices from your computer This is to prevent accidental format of a different USB drive Type fdisk dev sda replace dev sda with your actual USB device Press p Press n Press w Type mkfs ext3 dev sdat Go to etc fstab and add dev sda1 mnt usbdrive auto user noauto 0 0 ees Sa a Type mkdir mnt usbdrive 10 Type mount mnt usbdrive Troubleshooting If a problem occurs with your StoreJet 3513 please first check the information listed below before taking your StoreJet 35T3 in for repair If you are unable to remedy a problem after trying the following suggestions please consult your dealer service center or local Transcend branch office We also have FAQ and Support services on our website at http www transcend info com Support service E My operating system cannot detect the StoreJet 35T3 Check the following 1 Is your StoreJet 35T3 properly connected to the USB port Unplug the StoreJet 35T3 from your computer s USB port wait for 10 seconds and then plug it in again If it
10. on lf your Windows computer does not boot while the StoreJet 35T3 is connected please disconnect the StoreJet 3513 from your computer and reconnect the StoreJet 35T3 after Windows has started Otherwise refer to your computer s manual and change the BIOS settings to instruct the computer to boot from a different device E Setup Place the StoreJet 35T3 on a flat stable surface where it cannot be accidentally kicked or bumped Ensure that none of the ventilation holes on the outer case are blocked or covered Only use the USB 3 0 cable that came with the StoreJet 35T3 to connect it to a computer and always ensure that the cable is in good condition NEVER use a cable that is frayed or damaged E Backing Up and Storing Data Transcend does NOT take any responsibility for data loss or damage during operation If you decide to store data on your StoreJet 3513 we strongly advise that you regularly backup the data to a computer or other storage medium To ensure Super Speed USB 3 0 data transfer rates when using your StoreJet 35T3 please make sure that your computer has the relevant drivers and hardware to support USB 3 0 If you are unsure about how to check this please consult the user s manual of your computer motherboard or USB 3 0 interface card for USB 3 0 driver information E Power e The StoreJet 35T3 is powered from your home s power outlet using the included power adapter Do not use any other power adapter with the Sto
11. r Drive Letter that represents the StoreJet 3573 One Touch Auto Backup Button The StoreJet 35T3 is equipped with a convenient One Touch Auto Backup button that you can use to instantly backup and synchronize your data Installing the Transcend Elite software enables the Auto backup button along with useful data management tools and 256bit AES file security Please see the Transcend Elite Software User s Manual for detailed instructions on how to use Transcend Elite Disconnecting from a Computer A NEVER disconnect the StoreJet from a Computer when its LED is flashing E Windows 1 Select the Hardware icon on the system tray 2 The Safely Remove Hardware pop up window will appear Select it to continue safely remove USB Mass Storage Device Drive F 3 A window will appear stating The USB Mass Storage Device device can now be safely removed from the system j Sate To Remove Hardware w The USB Mass Storage Device device can now be safely removed From the system ww 12 04 PM Safe To Remove Hardware The USB Mass Storage Device device can now be safely removed from the computer WARNING To prevent data loss always use the Safe Removal procedure to remove the StoreJet in Windows E Mac OS Drag and drop the Disk icon that represents your StoreJet 35T3 into the Trashcan Then unplug your StoreJet 35T3 from the USB port New Volume A E Linu
12. reJet 3573 Ensure nothing is resting on the power or USB cable and that the cables are not located where they can be tripped over or stepped on E Reminders e Always follow the procedures in the Disconnecting from a Computer section to remove the StoreJet from your computer Product Overview One Touch Backup Button LED Indicator Anti slip Rubber Feet DC Power Input Jack USB Port Security Lock Attachment Connecting to a Computer 1 Attach the included 2 pin or 3 pin country region dependant power connector to the USB Power Adapter by sliding it until it clicks into place 2 Connect the Power Adapter cord to the round shaped DC IN jack on the back of the StoreJet 3513 and plug the Power Adapter into your home s power outlet 3 Plug the square end 1 of the USB 3 0 cable into the USB port on the StoreJet 35TS D 2 USB 3 0 Type B Connector USB 2 0 3 0 Connector USB 3 0 Cable USB 2 0 Port USB 3 0 Port StoreJet 35713 SuperSpeed USB 3 0 Port 4 Plug the rectangular end 2 of the USB 3 0 cable into an available USB 2 0 or USB 3 0 port on your desktop or notebook computer Note To get the best performance results from your drive we recommend using the USB 3 0 interface currently not supported on Mac computers Power Adapter 5 When the StoreJet 35T3 is successfully connected to a computer its LED will light up In Windows a new Local Disk drive wit
13. the FAT32 file system does not support large files that exceed 4GB in size If you plan to store large files that are larger than 4GB you will need to convert the drive to a different file system such as NTFS Please see the Formatting the Hard Drive section of this manual for instructions how to re format the StoreJet 3573 E I m having proplems with the StoreJet 35T3 on my Mac lf you previously formatted your StoreJet in Windows it is most likely formatted with the Windows NTFS file system which may not be 100 compatible with Mac OS To store and backup data on your Mac please follow the instructions on formatting to convert the drive to Mac OS file system If you plan to regularly use the drive with both Windows and Mac computers we recommend formatting the drive to the FAT32 file system Keep in mind that formatting the drive will erase all existing data on the drive Note To keep existing data you will need to use a Windows or Mac computer that can detect the StoreJet drive to make a backup copy of all essential files E cannot detect the StoreJet 35T3 in Linux If you previously formatted the StoreJet 3513 a Windows or Mac computer it is most likely formatted with a file system that is not compatible with Linux To solve this problem please follow the instructions on formatting the StoreJet 35713 in Linux However please be aware that formatting the drive will erase all existing data on the drive Note To keep existing dat
14. ton a Erasing a disk results in all volumes of that disk being erased and ome large volume being created on that disk Erasing a wane resula ina chkan vame being created a Erasing an optical dec OCD RW OVO AW etc will result in a blank optical disc Mo orma is applied 16 an prasad gopieal did Volume Forman Mac DS Extended Jounnaled Mac QS Extended MS DOS File System UNIX File System Disk Description STS16021 SAS Media Centhini Bus USE Connection Type External Cankettian iD Teal Capacity 1495 1 GE 160 041 885 896 Bytes Write Status Reged Write 7 Input a name for your new drive otherwise your drive will be named Untitled 8 Click the Erase button in the bottom right corner of the window BAe Disk Utility Bivsasoa First Aid frase Paricn RAIL Berio M8 Macintosh H Ta praag a diik select a dik oe wales select the appropriate onma ond same and diik ta eras buen n Untitled Erap a dik repults in all wotumet of that disk besg erased and one large vodurne berip creed on Aai dik Erag 4 voluree revelts in a clean wokere being treated Erama an gatia dine OO DMD ete will asuh in a blank optical dis He farmed lt applied to an erased eptiral diig Volume Format Mac OS Extended journaled hi a Disk Gescription 6771608 SAS Mipi Conrmiion Bus Se Connection Typ Daini Cen hectic IO Total Capacity 149 1 GB 160 04 455 606 Byes Write Status Read Wr
15. versatile high speed USB storage device is the perfect data management system for uploading downloading storing and transferring your vital data and information With its One Touch Auto Backup button and real world transfer speeds up to 3X faster than USB 2 0 in USB 3 0 mode the compact StoreJet 35T3 is quick and easy way to store and back up essential files folders documents photos music and videos In addition the StoreJet 3513 comes with very useful software that can increase your storage productivity and security This User s Manual is designed to help you get the most from your new device please read both in detail before using the StoreJet 35T3 Note 1 The StoreJet 35T3 comes bundled with Transcend Elite which enables the StoreJet s One Touch Auto Backup button available on select StoreJet models only See the Elite Software User s Manual for details The Transcend Elite software is also available for download at http www transcend info com Support Software 1 2 The StoreJetToolBox only works in Windows Please see the Formatting the Hard Drive section of this manual for more information The StoreJetToolBox software is also available for download at http www transcend info com support cate 4 3 To use the Mac OSX Time Machine function please format the StoreJet drive to HFS first see Formatting the Hard Drive Mac OS Features 1 SuperSpeed USB 3 0 compliant and backwards compatible w
16. x Execute umount mnt Storejet to un mount the device Then unplug your StoreJet 35T3 from the USB port Formatting the Hard Drive WARNING Formatting the disk will erase all of the data on your StoreJet 35T3 To keep existing data you will need to use a Windows or Mac computer that can detect the StoreJet drive to make a backup copy of all essential files E Windows XP Vista 7 8 1 Download the StoreJetToolBox from Transcend s online Download Center at http www transcend info com support cate 4 2 When the download is complete extract the downloaded ZIP file to your computer s hard drive not the StoreJet 3513 and run the StoreJet ToolBox exe application 3 Plug the StoreJet 35T3 into an available USB port on a Windows computer Unplug all other USB storage devices from your computer This is to prevent accidental format of a different USB drive In the StoreJetToolBox window click the Scan Device button 6 The program will automatically detect the StoreJet 35T3 drive StoreletTool Box y StoreJet Joo box Device Capacity 9 Scan Device CI StoreJet G 693 64 GB Low Level Format StoreJet Format Tool 7 Choose the detected StoreJet 35T3 and press StoreJetFormatTool Drive To Format Capacity 698 47GB File System FAT32 s Refresh Start Close 8 Select a Drive To Format and File System from the drop down menus and then press Start 9
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