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AXIS 240Q User`s Manual - SECURI

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1. For details on each setting please refer to the online help available from each web page Note Pre trigger and Post trigger buffers will be lost if the connection to the event server fails When the setup is complete the connection can be tested by clicking the Test button the connection test takes approximately 10 seconds 22 AXIS 240Q Event Configuration Event Types AXIS a AXIS 240Q Video Server Live View Setup Help An Event Type is a set of Basic Configuration Event Types Q parameters descri bi ng how ieee image Status Enabl Priority Trig Sched Actions and when the video server uwevescems ETT up menve mo miai Tine frame ie Normal Time frame E t Confi ti Triggered up Inactive Yes Normal Video loss En is to perform certain renee s actions ones Motion Detection Port Status Exam ple If somebody walks past t Options Add triggered Add scheduled Copy _Modify Remove About Fu i the connected camera and an event os ORAS di rcr COMA reat cC iMd has been configured to act on this the video server can e g record and Send video images to an FTP server or send a notification email to a pre configured email address with a pre con figured message Video images can be sent as an attachment with the email Triggered Event A triggered event is activated by e g e a push button connected to an input port on the video server
2. A private network limited to an organization or corporation Usually closed to external traffic IP Internet Protocol See TCP IP IP address A unique number used by a computer on the network to allow it to be identified and found ISMA Internet Streaming Media Alliance JPEG A standard image format used widely for photographs Also known as JPG LAN A local area network LAN is a group of computers and associated devices that typically share common resources within a limited geographical area Linux A popular operating system that is open source and practically free of charge Lux A standard unit for light measurement Mbit s Megabits per second A unit for measuring speeds in networks A LAN might run at 10 or 100 Mbit s MPEG 4 A video compression standard that makes good use of bandwidth and which can provide DVD quality video streams at less than 1 Mbit s Multicast A bandwidth conserving technology that reduces bandwidth usage by simultaneously delivering a single stream of information to multiple network recipients PEM Privacy Enhanced Mail An early standard for securing electronic mail The PEM format is often used for representing an HTTPS certificate or certificate request Ping A small utility used for sending data packets to network resources to check that they are working and that the network is intact Pre post alarm image The images from immediately before and after an
3. IP address of AXIS 240Q gt 2 If the unit does not reply within a few seconds restart it and wait for a reply Press CTRL C to stop Ping 3 Open a browser and type in the AXIS 240Q s IP address In the page that appears use the Browse button to select the upgrade file to use e g axis240q bin Then click the Load button to restart the upgrade process 4 After the upgrade has completed 1 10 minutes the unit will automatically restart and show a steady green on the Power and Status LED s and flashing green or amber on the Network LED 5 Reinstall the AXIS 240Q See the Installation Guide If the emergency recovery procedure does not get the AXIS 240Q up and running again please contact Axis support at www axis com techsup Support If you contact Axis support please help us help you resolve your problems expediently by providing a server report log file and a brief description of the problem Server Report go to Setup gt System Options gt Support Overview The server report contains important information about the server and its software as well as a list of the current parameters Log file go to Setup System Options Logs amp Reports The Log file records events within the unit since the last restart of the system and can prove a useful diagnostic tool for troubleshooting AXIS 240Q Troubleshooting 41 Symptoms Possible Causes and Remedial Actionsl Problems setting the IP address Using ARP Ping
4. gt Video 3 gt Video 4 gt Quad Stream Overlay Image gt Live View Config gt Event Configuration gt System Options About Image Appearance AXIS 240Q Video Server Image Settings Image Appearance Resolution Compression Rotate image Color setting Overlay Settings Live View Setup Help r Aspect ratio correction acir 704 x 480 704 x 576 x NTSC PAL 59 0 100 o zl degrees cor tnclude overlay image at the coordinates X 0 v jo Include date T Include time IV Include text fps r Text color white zl Text background color black z Place text date time at top z of image Video Stream Maximum video stream time Maximum frame rate Test Test settings before saving Unlimited c C Limited to 1 seconds per session unlimited C Limited to 1 6 fps per viewer Test Save Reset Modify the Image Appearance to optimize the video images according to your requirements All configuration of images and overlays will affect the performance of the video server depending on the usage and the available bandwidth High resolution generates larger files Lower compression improves image quality but generates larger files Black amp White uses less bandwidth than Color Rotating the image 90 or 270 degrees will lower the maximum frame rate AXIS 240Q Video amp Image Settings 15 Overlay Settings NE o0 Overlay t
5. Settings Options Description Instructions General Instructions Event Servers Specify destinations for uploaded image files and or notification messages from the video server FTP servers and HTTP servers are intended for saving image files and HTTP servers and TCP servers are intended for receiv ing notification messages Event Types Set the video server to act on Triggered or Scheduled Event Types e g to upload images to a specified desti nation when an alarm is activated or at a set time Motion Detection Set up areas within each image where an alarm is activated whenever movement occurs in the image Each motion detection window can be moved re sized or disabled at any time The behavior for each window is defined by adjusting the Object size History and Sensitivity profile sliders Exclude windows can be used to block areas that are not to activate alarms Port Status Shows the status for the video server s inputs and outputs see Ports amp Devices under System Options System Options Administrator AXIS 240Q Configuring the video server Tools Settings Options Description Security Users Access to the video server can be restricted to defined users only maximum of 20 The administrator has unrestricted access to the Setup tools and determines rights for users at 3 levels Administrator Operator Viewer IP Address Filter Once enabled only the IP address
6. detected movement in a configured motion detection window alost signal from a video source amanually activated action e g from an action button in the web interface on restart reboot after e g power loss How to set up a triggered event This example describes how to set the video server to upload images when the main door is opened 1 Click Add triggered on the Event types page Enter a descriptive name for the event e g Main door Set the priority High Normal or Low see online help files Select which Video Source the event is to act on e g Video 1 on Main door uF W N Set the Respond to Trigger parameters when the event is to be active e g only after office hours 6 Select the trigger alternative from the Triggered by drop down list e g an Input port with a connected sensor if the door is opened 7 Set the When Triggered parameters i e set what the video server should do if the main door is opened e g upload images to an FTP server 8 Click OK to save the event in the Event Types list Please see the online help for descriptions of each available option AXIS 240Q Event Configuration Pre trigger and Post trigger buffers This function is very useful when checking to see what happened immediately before and after a trigger e g 2 minutes before and after a door was opened Check the Upload images checkbox under Event Types gt Add Triggered gt Triggered by to exp
7. cameras Pin assignment table and pinout of the RS 232 connector Pin Function CD RXD om 000 00 6 7 8 3 CTS RI JJ OMAN OAKWOOD AXIS 240Q Unit Connectors 37 The I O Terminal Connector This section describes the pinout and interface support provided by the 12 pin I O terminal connector which includes e 4 digital transistor outputs e 4 digital inputs an RS 485 interface auxiliary power and GND The terminal connector is used in applications for e g motion detection event triggering time lapse recording alarm notification via email image storage to FTP locations etc Inputs e g a push button If the button is pressed the state changes and the input will be active shown under Event Configuration Port Status Outputs eg an alarm device that can be activated from Output buttons on the Live View page or as an action to an Event Type The output will show as active in Event Configuration gt Port Status if the device is activated Pin Function Description 1 Auxiliary DC Power Input 7 20 VDC min 7W Electrically connected in parallel with PS k power connector provides an auxiliary connector for mains power to the unit If the product is powered via this pin use a fuse Fuse rating 1A Slow This pin can also be used to power auxiliary equipment max 100mA 2 GND 3 Digital Input 1 Connect to GND to activate or l
8. more and more space i e 16 pixels in height at 640x480 32 pixels at 320x240 and 64 pixels at 160x120 If the overlay is initially positioned so that part of it is outside the video image it will be relocated so that it appears over the video image i e itis always the entire image that is displayed Please see the online help for more information Live View Config Layout These are the tools for deciding the layout of the Live View page The layout can be set in 3 ways Use Axis look the layout is unchanged Use custom settings modify the default page with your own colors images etc Click the Configure but ton and see the following page Own Home Page Upload and use your own custom made page as the default web page Click the Config ure button and see the following page The other settings on this page concern which other features to include eg buttons and links See page 18 for more information Customizing the default page The appearance of the default AXIS 240Q Live View page can be customized to suit your own requirements or you can upload and use your own home page Background color Text color Background picture Banner Banner link Description IV show setup link To upload your own files click the Upload Remove button and see the description below To upload or remove your own w Modify the Axis Look AXIS 240Q Live View Config 17 AXISA AXIS 240Q Vide
9. oooo Q 0O asse al AXISA AXIS 240Q Video Server Live View Setup Help Notes To view streaming video f in Microsoft Internet j Explorer you must set your browser to allow ActiveX controls and allow AMC AXIS M edia Control to be installed on your workstation If your workstation restricts the use of addi tional software compo nents the AXIS 240Q can be configured to use a Java applet for updat ing JPEG images Please s see the online help for 0 O O more information Axis Communications AB MyCompany Link User functions in the AXIS 240Q may have been customized to meet the specific requirements of the application Consequently the examples and functions in this section may differ from those displayed on your Live View page AXIS 240Q Using the video server The Live View page If the AXIS 240Q has been customized the buttons and other items described below will be displayed accordingly on the Live View page The following provides an overview of each button To resize the displayed image click the View Size buttons half size 2008 x12 full size x1 x2 or x4 This will not change the resolution of the image not available in Sequence M ode Output i The Output buttons control an output directly from the Live View page These buttons are configured under Setup Live View Config Layout ous Pulse click this button to activate the port for a defined period of time e g to Q9 switch on a li
10. the video server to busy or heavily loaded networks The default setting is Unlimited For more information please see the online help AXIS 240Q System Options 33 Network SOCKS SOCKS is a networking proxy protocol The AXIS 240Q can be configured to use a SOCKS server to reach networks on the other side of a firewall proxy server This functionality is useful if the video server is located on a local network behind a firewall but notifications uploads alarms etc need to be sent to a destination outside the local network e g to the Internet Network SMTP email Enter the host names or addresses for your primary and secondary mail servers in the fields provided to enable event and error email messages from the video server to predefined addresses via SMTP If the mail server requires SMTP authentication check the box for Use authentication to log in to this server and enter the user name and password used for logging in Several different methods of authentication are available See the online help for more information Network UPnP The video server includes support for UPnP in Windows ME and Windows XP UPnP is enabled by default Note UPnP must be installed on your workstation To do this open the Control Panel from the Start Menu and select Add Remove Programs Select Add Remove Windows Components and open the Networking Ser vices section Click Details and then select UPnP as the service to ad
11. the installed Pan Tilt Zoom PTZ device The administrator can enable disable the controls for specified users AXISA AXIS 240Q Video Server Live View Setup Help Video T zl Video 1 Video 2 Video 3 Video sources Rm aV I video 4 1 E Mi Quad Stream Video 1 Main ars Preset positions TILT Tilt bar relative Playmg O Down PAN Left Right ZOOM Wide Tele FOCUS Near Far Auto focus PAN ALD IRIS Close Open Auto iris The exact controls shown depends on the make and model of PTZ device There may be e g Focus and Iris bars available as well but the most common controls are the Pan bar moves the camera to the right and left theTilt bar tips the camera up and down e the Zoom bar zooms the view in and out Note that this is only available if the camera is fitted with a zoom lens Clicking on the bars themselves or on the arrows at the end of the bars will move the camera to a new position The type of movement and the location of this new position depends on the type of PTZ driver When controlling the camera using a relative PTZ driver see the bars in the illustration above the new position will be relative to the previous position e g left of below above etc Clicking the bar further from the center results in a larger movement AXIS 240Q Pan Tilt Zoom 27 In contrast when using an absolute driver each position on the bar see right represents a defin
12. to set the video server to send an email notification with saved images from a set time 1 Click Add scheduled on the Event types page 2 Enter a descriptive name for the event e g Scheduled email 3 Set the priority High Normal or Low 4 Select the video source i e the source the event should act on e g Video 2 in Storage room 5 Set the Activation Time parameters 24h clock when the event should be active e g start on Sundays at 13 00 with a duration of 12 hours 6 Set the When Activated parameters i e specify what the video server should do at the specified time e g send uploaded images to an email address 23 24 AXIS 240Q Event Configuration 7 Click OK to save the Event in the Event Types list Please see the online help for descriptions of each available option Motion Detection In the Motion Detection menu you can configure the video source s for motion detection The motion detection feature is used to generate an alarm whenever movement occurs or stops in the image Motion detection is configured in Include and Exclude windows of which up to 40 10 per video source can be configured Include windows target specific areas within the whole image Exclude windows are areas to be ignored within the Include window Once configured the motion detection windows will appear in a list when motion detection is selected to trigger an event See How to set up a triggered event above Note
13. 25 axis cgi com ptz cgi 009 camera 1 amp continuouspantiltmove 30 30 S TTE 4 Check Show Custom Link 2 User Defined Links 5 Enter a descriptive name e g CAM1 Stop PTZ AXIS 240Q Live View Config 19 6 Enter the cgi link http 192 168 0 125 axis cgi com ptz cgi camera 1 amp continuouspantiltmove 0 0 7 These links will appear in the web interface and can be used to control the PTZ camera For more information on the Axis HTTP API see the Support Developer pages on the Axis Web site at http www axis com See also the section on PTZ on page 26 Action Buttons These buttons can be used to manually trigger and stop an event from the Live View page See Event Servers on page 21 The snapshot button allows you to take a snapshot of the video stream and save it to a computer Output Buttons These buttons are used to control the outputs on the AXIS 240Q and thus the equipment connected to them e g to switch a light on or off The Pulse button activates the port for a defined period Active Inactive displays 2 buttons one for each action on off AMC Settings Check this box to display the AMC AXIS Media Control under the live video stream Default Viewer for Motion JPEG Select the appropriate radio button to define the method for viewing moving video images depending on your browser and settings Please see the online help for more information HTML Examples You can add live video
14. 5 interface See Unit Connectors on page 36 for more information Note The I O Terminal connector also provides an auxiliary connection point for DC power Network Connector The AXIS 240Q connects to the network via a standard network cable The AXIS 240Q detects the speed of the local network segment 10BaseT 100BaseTX Ethernet RS 232 Serial Connector A 9 pin D sub connector providing an RS 232 serial connection Typically used for connecting Pan Tilt Zoom devices See Unit Connectors on page 36 for more information 7 8 AXIS 240Q Using the video server Using the video server Installation Before the AXIS 240Q can be accessed it must be installed on your network Please see the installation guide supplied with the product Alternatively download it from WWW axis com Accessing the video server The AXIS 240Q can be used with most F ae standard operating systems and supports File Edt View Favorites Tools Help Microsoft Internet Explorer 5 x or later Address http 192 168 0 100 Other browsers may impose limitations when using the AXIS 240Q For more information please see www axis com techsup A Live view AXIS 240Q Video Server Micros 1 Start your browser 2 Enter the IP address or host name of the AXIS 240Q in the Location Address field of your browser 3 Enter the user name and password set by the administrator 4 The Live View pageis displayed in your browser
15. AXIS 240Q Video Server User s Manual About This Document This manual is intended for administrators and users of the AXIS 240Q Video Server and is applicable for firmware release 4 20 It includes instructions for using and managing the AXIS 240Q on your network Previous experience of networking will be of use when installing and using this product Some knowledge of UNIX or Linux based systems would also be beneficial for developing shell scripts and applications Later versions of this document will be posted to the Axis Website as required See also the product s online help available via the Web based interface Safety Notices Used In This Manual Caution Indicates a potential hazard that can damage the product Important Indicates a hazard that can seriously impair operation Do not proceed beyond any of the above notices until you have fully understood the implications Intellectual Property Rights Axis AB has intellectual property rights relating to technology embodied in the product described in this document In particular and without limitation these intellectual property rights may include one or more of the patents listed at http www axis com patent htm and one or more additional patents or pending patent applications in the US and other countries This product contains licensed third party software Seethe menu item About in the product s user interface for more information Legal Consideratio
16. CPU 500 MHz or higher or equivalent AMD 128 MB RAM AGP graphic card Direct Draw 32 MB RAM Windows XP 2000 NT4 0 ME or 98 DirectX 9 0 or later Internet Explorer 5 x or later Other browsers may impose limitations For other operating systems and browsers please see www axis com techsup Motion JPEG streaming HTTP Event notification HTTP TCP SM TP Image upload FTP SM TP HTTP Network control data DHCP UPnP ARP DNS DynDNS3 SOCKS SNMP Security SSL TLS HTTPS More information on protocol usage is available at www axis com This product includes software developed by the Open SSL Project for use in the Open SSL Tool kit www openssl org Ethernet 10BaseT 100BaseTX connected via CAT 5 network cable to RJ 45 network Socket External AXIS PS K Power adapter included 9V DC 9W Alternative power connection via terminal connector 7 20V DC max 7W 4 BNC composite video inputs with 75 Ohm Hi Z termination including autosensing for NTSC and PAL 4 digital alarm inputs 4 digital output transistors max 24V 0 1 A RS 485 serial port Alternative power RS 232 serial port Max 115 Kbit s Remote configuration and status using web based setup tools Motion J PEG Single snapshot J PEG images 11 user controlled compression levels 10 resolutions max 768x576 4CIF Frame rate 5 6 fps PAL NTSC per channel Text date time image overlays Image rotation 909 1809 2709 Color control B W or c
17. The following aspects are among the most important to consider Image resolution High image resolution creates larger images More data increases the total bandwidth used Image compression A low compression level creates larger images More data increases the total bandwidth used Clients Large numbers of clients accessing the server increases the total band width used Video channels The number of video channels simultaneously accessed by cli ents affects the video server s CPU and video compression load Different streams resolution compression etc viewed simultaneously by differ ent clients affect the server s CPU load the video compression load and the total bandwidth throughput Events Heavy usage of event settings affects the server s CPU load Motion detection This can affect performance when enabled HTTPS Increases the server s CPU load when encrypting data Network utilization Heavy utilization due to poor infrastructure Poorly performing client PC Lowers perceived performance 46 AXIS 240Q Glossary Glossary ActiveX A control or set of rules used by a browser ActiveX controls are often downloaded and installed automatically as required API Application Programming Interface The Axis API can be used for integrating Axis products into other applications ARP Address Resolution Protocol This is used to associate an IP address to a hardware MAC address A request is broad
18. Using the motion detection feature may decrease overall performance in the video server AXISA AXIS 240Q Video Server Live View Setup Help Motion Detection 2 Configure Included Configure Excluded Windows Windows Windows Name New Del gt Basic Configuration gt Video amp Image gt Live View Config Event Configuration Instructions gt System Options About How to configure Motion Detection This example describes how to configure Video 1 for motion detection 1 Click Motion Detection in the Event Configuration menu Select video source 1 from the menu Click the Configure Included Windows radio button Click New Enter a descriptive name of your choice under Windows name Ui A W N AXIS 240Q Event Configuration 6 Adjust the size drag the bottom right hand corner and position click on the text at the top and drag to the desired position 7 Adjust the Object size History and Sensitivity profile sliders see table below for details Any detected motion within an active window is then indicated by red peaks in the Activity window the active window has a red frame 8 Click Save If there are parts of the Include window that you wish to exclude click the Configure Excluded Windows radio button and repeat steps 1 8 above Please use the online help for descriptions of each available option trigger motion detection trigger motion detection for on
19. alarm Protocol A special set of rules governing how two entities will communicate Protocols are found at many levels of communication and there are hardware protocols and software protocols Router A device that determines the next network point to which a packet should be forwarded on its way to its final destination A router is often included as part of a network switch see below RTP Real Time Transfer Protocol A transfer protocol designed for the delivery of live content e g MPEG 4 Simplex In simplex operation a network cable or communications channel can only send information in one direction it s a one way street Subnet Mask An IP address consists of two components the network address and the host address Subnetting enables a network administrator to further divide the host part of the address into two or more subnets The subnet mask identifies the subnet to which an IP address belongs Switch Whilst a simple hub transmits all data to all devices connected to it a switch only transmits the data to the device it is specifically intended for SMTP A common e mail protocol AXIS 240Q Glossary 47 TCP IP Transmission Control Protocol Internet Protocol A suite of network protocols that determine how data is transmitted TCP IP is used on many networks including the Internet TCP keeps track of the individual packets of information and IP contains the rules for how the packets are actuall
20. and the web page with the available options Up to 3 MB of memory per video source is available for the pre post trigger buffer The maximum length of the video actually saved in the buffer depends on the selected image size and frame rate Include pre trigger buffer images stored internally in the server from the time immediately preceding the trigger Check the box to enable the pre trigger buffer enter the desired length of time and specify the required image frequency Include post trigger buffer contains images from the time immediately after the trigger Configure as for pre trigger Note If the pre or post buffer is too large for the internal memory in the AXIS 240Q the frame rate will be reduced and individual images may be missing If this occurs an entry will be created in the unit s log file Continue image upload unbuffered enable the upload of images for a fixed length of time Specify the length of time for the uploaded recording in seconds minutes or hours or for as long as the trigger is active Finally set the desired image frequency to the maximum the maximum available or to a specified frame rate The frame rate will be the best possible but might not be as high as specified especially if uploading via a slow connection Scheduled Event A Scheduled event can be activated at pre set times in a repeating pattern on selected weekdays How to set up a scheduled event This example describes how
21. anges and you lose contact Configure the options for notification of IP address change under Services to receive notification from the video server when the IP address changes Alternatively if your DHCP server can update a DNS server you can access the AXIS 240Q by host name which is always the same regardless of the IP address Services Options for notification of IP address change if the IP address for the video server changes e g automatically by DHCP you can choose to be notified of the change Click Settings and enter the required information AXIS Internet Dynamic DNS Service If the AXIS 240Q Video Server has been registered with the Axis Internet Dynamic DNS service and the IP address for the product changes the service is updated to reflect the change Check the box to enable disable automatic updates The domain name currently registered at the Axis Internet Dynamic DNS service for your product can at any time be removed To do this click Settings and follow the instructions For more information please refer to the online help 32 AXIS 240Q System Options Network Advanced TCP IP Settings DNS Configuration DNS Domain Name Service provides the translation of host names to IP addresses on your network Obtain DNS server address via DHCP automatically use the DNS server settings provided by the DHCP server Click the View button to see the current settings Use the following DNS server addre
22. at would otherwise go via HTTP instead goes via an encrypted HTTPS connection Certificate to use HTTPS for communication with the AXIS 240Q a Certificate must be created using one of these methods A self signed certificate can be created in the video server but this does not guarantee the same level of security as an official certificate An official certificate issued by a CA Certificate Authority A CA issues and manages security credentials and public keys for message encryption 1 Click either Create self signed certificate or Create Certificate Request and enter the required information in the provided fields 2 Click OK 3 Create self signed certificate generates and installs a certificate which will be displayed under Installed Certificate Create Certificate Request generates a PEM formatted request which you copy and send to a CA for signing When the signed certificate is returned click Install signed certificate to install the certificate in the AXIS 240Q 4 Set the HTTPS Connection Policy for the administrator Operator and Viewer to enable HTTPS connection set to HTTP by default Please refer to the home page of your preferred CA for information on where to send the request etc For more information please see the online help Date amp Time Current Server Time displays the current date and time 24h clock The time can be displayed in 12h clock format in overlay images New Server Time Select
23. bled This means that the time the user is in control of the PTZ device is limited and that a user queue has been set up Use the buttons to request or release control of the PTZ controls For information on how to set up the control queue please see the online help Using CGI links to control PTZ devices User defined CGI links on the Live View page can be used to issue HTTP API requests e g PTZ commands These links are configured in the Live View Layout settings see page 18 28 AXIS 240Q Pan Tilt Zoom Installing PTZ Devices The AXIS 240Q supports several PTZ devices Please see www axis com for a complete list of supported devices and to obtain the correct driver Follow the instructions below to install a PTZ device 1 Using an appropriate cable connect the device to your selected port RS 232 or RS 485 These ports are available via the D Sub connector and the 1 0 terminal connector respectively See pages 36 and 37 for more information In the setup tools go to Setup gt System Options gt Ports amp Devices and then select the port RS 232 or RS 485 to configure 3 Select Pan Tilt Zoom from the Usage drop down list 7 Click Upload to install a PTZ driver PTZ drivers are available from the Axis Web site at www axis com Click Port Options to modify the port settings The default values correspond to the values specified by the PTZ driver From System Options Ports amp Devices sele
24. cast on the local network to find out what the MAC address is for the IP address ARTPEC Axis Real Time Picture Encoder used for image compression BOOTP A protocol that can automatically configure a network device give it an IP address CGI Common Gateway Interface A set of rules or a program that allows a Web Server to communicate with other programs Client Server Describes the network relationship between two computer programs in which one the client makes a service request from another the server DC Iris This special type of iris is electrically controlled by the Axis camera to automatically regulate the amount of light allowed to enter DSL Digital Subscriber Line A means of transferring data via standard phone lines Ethernet A widely used networking standard ETRAX Axis own microprocessor Firewall A virtual barrier between a LAN Local Area Network and other networks e g the Internet FTP File Transfer Protocol Used for the simple transfer of files to and from an FTP server Full duplex Transmission of data e g audio in two directions simultaneously Half duplex A half duplex link communicates in one direction at a time only much like a walkie talkie Two way communication is possible but not simultaneously HTTP Hypertext Transfer Protocol The set of rules for exchanging files text images sound video and other files on the World Wide Web Intranet
25. ct the port configured for PTZ and then select the video source to use with the device If required click the Advanced Options button to make further settings Note Advanced users and application developers can also use the Axis Application Programming Interface and HTTP specification for generic control of PTZ devices using CGI commands or a TCP IP client Please refer to the Axis Website at www axis com for further information AXIS 240Q System Options 29 System Options Security Users User access control is enabled by default when the administrator sets the root password on first access New users are authorized with user names and passwords or the administrator can choose to allow anonymous viewer login to the Live View page as described below Users the user list displays the authorized users and access levels Viewer Provides the lowest level of access which only allows the user access to the Live View page Operator An Operator can view the Live View page create and modify event types and adjust certain other settings The Operator does not have access to the Systems Options configuration pages Administrator An administrator has unrestricted access to the Setup Tools and can determine the registration of all other users User Settings check the corresponding checkboxes to enable Anonymous viewer login allows any viewer direct access to the Live View page Anonymous PTZ control logi
26. d Ports amp Devices 1 0 Ports the pinout interface support and the control and monitoring functions provided by this connector are described in Unit Connectors on page 36 Maintenance Restart The unit is restarted without changing any of the settings Use this method if the unit is not behaving as expected Restore The unit is restarted and most current settings are reset to factory default val ues The settings that will not be reset are the boot protocol DHCP or static e the static IP address e the default router the subnet mask e the system time Default The default button should be used with caution Pressing this will return all of the video server s settings including the IP address to the factory default values Upgrade Server See Upgrading the Firmware on page 39 34 AXIS 240Q System Options Backup To take a backup of all of the parameters and any user defined scripts click this button If necessary it is then possible to return to a previous configuration if settings are changed and there is unexpected behavior Restore click the Browse button to locate the saved backup file see above and then click the Restore button The settings will be restored to the previous configuration Note Backup and Restore can only be used on the same unit running the same firmware This feature is not intended for multi configurations or for firmware upgrades Support The support overview pa
27. e and Video 3 the frame rate Video 4 Video Source Settings to modify the horizontal and vertical synchronization for the image from the camera s connected to the AXIS 240Q Pan Tilt Zoom Add and manage preset positions set up the PTZ control queue Quad Stream Quad Stream Settings Quad Stream displays all four video streams in one stream The settings made here apply to all four images in the Quad Stream Overlay Image An overlay image is an image superimposed over the video image From this page you can upload images to use for all video sources Live View Config Administrator Operator Tools Settings Options Description Layout Set the default video format add custom links manual trigger buttons and manual output control buttons to the Live View page Default Viewer set your preferred method of viewing moving images HTM L Examples Add live video from the AXIS 240Q Video Server to your own web site or save an HTML page on your local hard disk to display live images from the AXIS 240Q External Video Display live video from an external video source i e from another device accessible over the network Sequence Mode Configure the video server to automatically display the available video sources at regular intervals The images can be displayed in order or randomly The time interval can be set to up to 59 minutes Event Configuration A dministrator Operator Tools
28. e in the video server s Web pages 3 In the Upgrade Server section and browse to the desired firmware file on your computer Click Upgrade Upgrade Server Upgrade the AXIS 2409 Video Server with the latest firmware Specify the firmware to upgrade to Browse and click Upgrade Note Do not disconnect power to the unit during the upgrade The unit restarts automatically after the upgrade has completed 1 10 minutes Notes Always read the upgrade instructions available with each new release before updating the firm ware After starting the process you should always wait at least 20 minutes before restarting the AXIS 240Q even if you suspect the procedure has failed Your dealer reserves the right to charge for any repair attributable to faulty updating by the User 40 AXIS 240Q Troubleshooting Emergency Recovery Procedure If power or the network connection to the AXIS 240Q is lost during the upgrade the process will fail and the unit will become unresponsive A flashing red Status LED indicates a failed upgrade To recover the unit follow the steps below The serial number is found on the underside label on the product casing 1 Unix Linux From the command line type the following arp s IP address of AXIS 240Q Serial number temp ping s 408 IP address of AXIS 240Q Windows From a command DOS prompt type the following arp s IP address of AXIS 240Q Serial number ping 1 408 t
29. eave floating or unconnected to 4 Digital Input 2 deactivate 5 Digital Input 3 6 Digital Input 4 7 Transistor Output With a maximum load of 100mA and maximum voltage of 24V DC this 8 Transistor Output output has an open collector NPN transistor with the emitter 9 Transistor Output connected to pin 2 GND If it is to be used with an external relay a 10 Transistor Output diode must be connected in parallel with the load for protection against any voltage transients 11 RS 485 A non inverting A half duplex RS 485 interface for controlling auxiliary equipment 12 RS 485 B inverting e g PTZ devices The AXIS 240Q includes one green 12 pin terminal block Connect input output devices to this block 1 Loosen the corresponding screw on top of the pin see the table above to determine which pin to use 2 Push the cable into the connector and secure it by fastening the screw 3 Once all devices are connected connect the terminal block to the video server s terminal connector 38 AXIS 240Q Unit Connectors Schematic Diagram 1 0 Terminal Connector PS K 9V e e g push button RS 232 D SUB COM Ports RS 232 and RS 485 The COM Ports RS 232 and RS 485 support several operational modes Generic TCP IP enables the video server to receive status data and send com mands via TCP IP Generic HTTP enables the video server to receive status data and send c
30. ed position in the device s range of movement with the center of the bar representing the point midway between the two extremes of movement Left Right Clicking a position directly on the bar moves the camera directly to the new position in one smooth movement Clicking on the arrows at the ends of a bar causes a stepped incremental change Click in image The PTZ device can also be controlled using click in image movement which can also be of relative or absolute type A bsolute click in image movement means that the camera view will center on the absolute position that was clicked Relative click in image movement can be used when using the AXIS Media Control with Microsoft Internet Explorer and when using a PTZ driver that supports it By clicking and holding the mouse button down in the image the PTZ device moves the camera in that direction relative to the center of the image The further from the center the image is clicked the greater the movement Preset Positions Also available with many PTZ devices are Preset positions These presets are selected from the drop down Source list on the Live View page and will move and or zoom the camera to a pre defined position i e to cover an area of particular interest Events can also be configured to go to preset positions when triggered For information on setting up preset positions please see the online help PTZ Control Queue This indicates that PTZ queueing has been ena
31. edgments Acrobat Adobe Boa Ethernet IBM Internet Explorer LAN Manager Linux Macintosh Microsoft Mozilla Netscape Navigator OS 2 UNIX Windows WWW are registered trademarks of the respective holders J ava and all J ava based trademarks and logos are trademarks or registered trademarks of Sun Microsystems Inc in the United States and other countries Axis Communications AB is independent of Sun Microsystems Inc UPnP is a certification mark of the UPnP Implementers Corporation Support Services Should you require any technical assistance please contact your Axis reseller If your questions cannot be answered immediately your reseller will forward your queries through the appropriate channels to ensure a rapid response If you are connected to the Internet you can download user documentation and firmware updates find answers to resolved problems in the FAQ database Search by product category or phrases report problems to Axis support staff by logging in to your private support area visit the Axis Support Web at www axis com techsup Safety Notice Battery Replacement The AXIS 240Q uses a 3 0V CR2032 Lithium battery as the power supply for its internal real time clock RTC This battery will under normal conditions last for a minimum of 5 years Low battery power affects the operation of the RTC causing it to reset at every power up A log message will appear when battery replacement is req
32. es shown in the list of allowed addresses will be permitted to access the Video Server All others will be blocked HTIPS The AXIS 240Q can be configured for use with HTTPS which provides encrypted web pages Date amp Time Define the date and time settings for your Video Server manually or automatically Network TCP IP basic settings Specify the IP address configuration set up notification for a changed IP address and register unregister for the AXIS Internet Dynamic DNS Service TCP IP advanced set tings DNS configuration Host Name configuration HTTP port and network traffic prefer ences SOCKS Specify the SOCKS server to use when communicating with hosts on the other side of a firewall proxy server SM TP Specify host names or IP addresses for your mail server s to allow the video server to send event and error email messages to predefined email addresses If the mail server requires authentication set the security level and provide your user name and password UPnP The video server includes support for UPnP which is enabled by default Enter a user friendly name for the video server Ports and Devices 1 0 Ports Configure the Video Server s 4 inputs and 4 outputs Enter descriptive names for the ports and specify their Normal state Open circuit or Grounded circuit RS 232 RS 485 Select the desired operational mode for the COM port Generic TCP IP Generic HTTP or Pan Tilt Z
33. et and modified from this page Help is available from the standard help pages AXIS 240Q System Options 35 Resetting to the Factory Default Settings To reset the AXIS 240Q to the original default settings go to the System Options gt Maintenance web page as described in Maintenance on page 33 or use the control button on the front panel as described below Using the Control Button 1 Using a suitably pointed Keep the Control button Switch off the AXIS 240Q by disconnecting power object press and hold the ate Control button while you AXIS a reconnect power e 759 ON z us NE d pressed until the Status Status Indicator Control Button Indicator displays yellow this may take up to 15 seconds Release the Control button 5 When the Status Indicator changes to Green may take up to 1 minute the process is complete and the AXIS 240Q has been reset Re install the AXIS 240Q See the Installation Guide 36 AXIS 240Q Unit Connectors Unit Connectors The following connectors are described in this section The D Sub Connector on page 36 e Thel O Terminal Connector on page 37 e COM Ports RS 232 and RS 485 on page 38 The D Sub Connector The AXIS 240Q provides one 9 pin D sub connector providing the physical interface for an RS 232 port used for connecting accessory equipment such as PTZ devices for the remote control of connected video
34. ettings here are for configuring preset positions and the PTZ Control Queue For detailed information on these settings please see the online help For an overview of Pan Tilt Zoom functionality please see page 26 Quad Stream Settings The settings are the same as the individual image settings and are active only when the quad stream view is selected see Image Settings on page 14 16 AXIS 240Q Video amp Image Settings Overlay Image Settings An overlay image is an image superimposed over the video image Follow these instructions to upload and use an overlay image 1 2 3 4 To upload the image file to the AXIS 240Q click the Browse button and locate it on your computer or server Click the Upload button and follow the on screen instructions The image is now available in the Use overlay image drop down list Click Save Overlay image requirements Image Formats Image Size Windows 24 bit BMP full color The height and width of the overlay image in Windows 4 bit BMP 16 colors pixels must be exactly divisible by 4 Overlay image limitations The maximum overlay image size supported by the AXIS 240Q is the same as the maximum image resolution See the Technical Specifications on page 43 Note that when a text overlay is also used this reduces the amount of space available to the overlay image To keep the text readable at lower resolutions the text overlay occupies proportionally
35. ext em Use these settings to include a an Sad E image as an overlay and or b the date and time along with text of Overlay image your own Text overlays are all included on one line at the top or bottom of the video image Image overlays can be placed anywhere in the video image To upload an overlay image see below Example If there is information in a monitored area that you do not wish to disclose you can mask it out by placing an overlay image on top Setting the overlay image anywhere in the video image using coordi nates allows precision detail masking Video Stream The Maximum video stream time can be set as Unlimited or a maximum stream time per session in seconds minutes or hours can be defined When the set time has expired a new stream can be started by refreshing the page in the Web browser Note that the maximum video stream time does not apply to clients connecting via multicast To avoid bandwidth problems on the network the frame rate allowed to each viewer can also be limited Select either Unlimited or define a maximum frame rate per viewer For a preview of the image and overlay settings before saving click Test When you are satisfied with the settings click Save Video Source Settings Enter a descriptive name for the Video source Black borders surrounding the image can be eliminated by adjusting the offset position See the online help for more information Pan Tilt Zoom The s
36. from your AXIS 240Q to your own web site The video server can send Motion J PEG images to up to 20 simultaneous connections although an administrator can restrict this to fewer Enter the Image Type Image size and other settings to suit your web page and click Update 20 AXIS 240Q Live View Config External Video You can add links to other Axis network devices available over the network These sources can be displayed on the Live View page just as if they were video sources connected directly to the AXIS 240Q Click the Add button to open the External Video Source Setup dialog which is used to make all the necessary settings Example of a path to an external video source http 192 168 0 125 axis cgi mjpeg video cgi Sequence Mode The Live View page can be configured to rotate through selected internal and or external video sources in orderor OG randomly PTZ preset positions can also be included Select the desired video sources and enter the time in seconds to display each source up to 59 minutes Click Save The Sequence buttons will appear on the Live View page to allow the viewer to start and stop the sequence mode To show the selected video sources in random order check the box provided AXIS 240Q Event Configuration 21 Event Configuration This section describes how to configure the AXIS 240Q for alarm handling Various actions can be configured to run when certain types of events
37. g door sensors alarm bells etc The AXIS 240Q also contains support for video motion detection which allows the unit to trigger on activity in the video image and advanced scheduling tools that can also be used to trigger an event As the video server is designed for use in security systems it is equipped with several security features such as HTTPS IP address filtering and multiple user levels with passwords The AXIS 240Q has a built in web server providing full access to all features through the use of a standard browser The built in scripting tool allows the creation of basic applications providing basic surveillance solutions For advanced functionality the video server is easy to integrate through the use of the AXIS HTTP API see www axis com developer AXIS 240Q Product Description AXIS 240Q Front Panel voto VIDEO v amio e z 123964 4 i AA e AXIS QO Oe SWEO NS Conmuniearions STATUS ww e rower Indicators After completion of the startup and self test routines the multi colored Network Status Power Indicators flash as follows Amber Flashes for activity on a 10 Mbit s network Newark Green Flashes for activity on a 100 Mbit s network Red Flashes rapid red for hardware error together with the Status indicator None No connection Green Normal operation Status Amber Flashes during reset to factory default or at firmware upgrade Red Flashes rapid
38. ge provides valuable information on troubleshooting and contact information should you require technical assistance Logs amp Reports when contacting Axis support please be sure to provide a valid Server Report with your query View Information The Log report and the Parameter List also provide valuable information for troubleshooting and when contacting Axis support service Configuration Log Level for Log Files from the drop down list select the level of information to be added to the Log file Log Level for Email from the drop down list select the level of information to send as email and enter the destination email address Advanced Scripting is an advanced function that provides the possibility to customize and use scripts This function is a very powerful tool Caution Improper use may cause unexpected behavior or even cause loss of contact with the unit If a script does cause problems reset the unit to its factory default settings A backup file may be of use to return the unit to its latest configuration Axis strongly recommends that you do not use this function unless you fully understand the consequences Note that Axis support does not provide assistance for problems with customized scripts For more information please visit the Developer pages at www axis com developer Plain Config this function is for the advanced user with experience of Axis video server configuration All parameters can be s
39. ght for 20 seconds Active Inactive click these buttons to manually start and stop a connected device e g switch a light on off These buttons start stop the Sequence Mode This mode is created in Setup QI Live View Config Sequence mode and automatically displays the view from 2 or more video sources at set intervals HEURE From the Source list select the desired video image s The list can ideo 7 contain internal video sources external video sources or the Quad Stream view The Quad Stream option displays all four video images in one stream Trigger 2 The Action buttons trigger an event directly from the Live View page These buttons are configured under Setup Live View Config Layout Click these buttons to manually start and stop events Snapshot Use the Snapshot button to capture a snapshot of the image currently being Q displayed in the window Right click on the image to save it in on your computer The AMC viewer toolbar AXIS Media Control is available in Microsoft Internet Explorer only and displays the following buttons The Play Stop buttons start and stop the live video stream Q O y p p The Snapshot button takes a snapshot of the currently displayed image The Snapshot function and the target directory for saving snapshots can be configured from AMC AXIS Media Control which is available from the Windows Control Panel Internet Explorer only 10 AXIS 240Q Video Streams Click
40. here are certain settings that should be 1 Users made most of which require Administrator access privileges To quickly access these 2 TCP IP settings use the numbered shortcuts to the left All the settings are also available from 3 Date amp Time the standard setup links in the menu N a i 4 Video amp Image Note that the only required setting is the IP address which is set on the TCP IP page All other settings are optional Please see the online help for more information Video amp Image S m 2 Software version 4 20 Live View Config gt Event Configuration System Options About Basic Configuration The links under Basic Configuration are shortcuts providing a convenient way to make the necessary basic settings the first time the unit is configured Tools Settings Options Description Instructions General Instructions Users See System Options Security Users below TCP IP See System Options Network TCP IP Basic below Date amp Time See System Options Date amp Time below Video amp Image See Video amp Image Video 1 4 below 12 AXIS 240Q Configuring the video server Video amp Image Administrator Operator Tools Settings Options Description Video 1 Image Make basic image settings resolution compression color settings rotate image etc Video 2 Place an overlay image in the video image Set limits on the video stream tim
41. imited space available for the upload of your own files Try deleting one or more existing files to free up space This can occur when trying to use a larger image buffer than is actually available Try lowering the frame rate or the upload period Configuring e g pre buffers motion detection high resolution images high frame rates etc will reduce the performance of the video server Slow performance may be caused by e g heavy network traffic multiple users accessing the unit low performance clients use of features such as M otion Detection Event handling Image rotation In Display Properties configure your display to show at least 65000 colors i e at least 16 bit Using only 16 or 256 colors on your display will produce dithering artifacts in the image If the AXIS 240Q is to be connected in loop through with other equipment disable the input termination by turning the corresponding DIP switch to OFF For additional assistance please contact your reseller or check the product s support pages on the Axis Website at www axis com techsup AXIS 240Q Technical Specifications 43 Technical Specifications Detail Minimum web browsing requirements Supported protocols Network Power connections Video Inputs Terminal connector 1 0 ports and connections D Sub connector Management Video compression Video features Users Security Pan Tilt Zoom Pre Post Alarm Buffer Specification Pentium III
42. it to the main network The unit now has a fixed IP address that will not change 3 As an alternative to 2 if dynamic IP address via DHCP or BOOTP is required select the required service and then configure IP address change notification from the network settings Return the unit to the main network The unit will now have a dynamic IP address but will notify you if the address changes Other networking problems Test the network cable by connecting it to another network device then Ping that device from your workstation See instructions above Cannot send notifications uploads alarms etc to a destination outside the local network Firewall protection The video server can be configured to use a SOCKS server to reach networks on the other side of a firewall proxy server Your AXIS 240Q is accessible locally but not externally Firewall protection Check the Internet firewall with your system administrator Default routers required Check if you need to configure the default router settings The Internet site is too heavily Use a script on your web server to relay images from the AXIS 240Q to the Internet loaded The Power indicator is not constantly lit Faulty power supply Verify that you are using an AXIS PS K power supply The Status and network indicators are flashing red Hardware failure Contact your Axis dealer The Status indicator is flashing red and the server is inaccessible A firmware upgrade has been A rescue firmware is
43. l Panel Alternatively right click the video image in Internet Explorer Other methods of accessing the video stream Video and images from the AXIS 240Q can also be accessed in the following ways f supported by the client the AXIS 240Q can use Motion J PEG server push to display video This option maintains an open HTTP connection to the browser and sends data as and when required for as long as required e As single J PEG images in a browser Enter e g the path http lt ip gt axis cgi jpg image cgi resolution CIF AXIS 240Q Configuring the video server 11 Configuring the video server This section describes how to configure the AXIS 240Q and is intended for administrators who have unrestricted access to all the Setup tools operators who have access to the Video amp Image Live View Config and Event Config uration settings The AXIS 240Q is configured from the Setup link in a standard browser see Technical Specifications on page 43 Accessing the Setup tools Follow the instructions below to access the Setup Tools from a browser 1 Start the browser and enter the IP address or host name of the AXIS 240Q in the location address field 2 The Live View page is now displayed Click Setup to display the Setup tools Overview of the Setup tools AXIS a AXIS 240Q Video Server Live view Setup Help Basic Configuration Basic Configuration Instructions Before using the AXIS 240Q Video Server t
44. ly a very short period Parameter Size History Sensitivity High Only very large objects An object that appears in the region will Ordinary colored objects against ordinary trigger motion detection trigger the motion detection for a long backgrounds will trigger the motion period detection Low Even very small objects An object that appears in the region will Only very bright objects against a dark background will trigger motion detection Default values Low Medium to High Medium to High Examples Avoid triggering on small ob jects in the image by selecting a high size level Totrigger motion detection as long as there is activity in the area select a high history level To only detect flashing light low sensitivity can be selected In other cases a high sensitivity level is recommended Port Status Under Event Configuration gt Port Status there is a list that shows the status for the connected inputs and outputs of the AXIS 240Q This is for the benefit of an operator who cannot access the System Options section Example If the Normal state for a push button connected to an input is set to Open circuit as long as the button is not pushed the state is inactive If the button is pushed the state of the input changes to active 26 AXIS 240Q Pan Tilt Zoom Pan Tilt Zoom If the AXIS 240Q has been appropriately configured the Live View page will display the controls available for
45. n allows any viewer access to the Pan Tilt Zoom con trollers on the Live View page if Pan Tilt Zoom is available Security IP Address Filtering Allowed IP Addresses The administrator can add up to 256 IP addresses to this list If the IP address filtering checkbox is checked the AXIS 240Q will only allow access to requests coming from the IP addresses in the list The users from these IP addresses need to be specified in the user list with the appropriate access rights User Operator or Administrator Referrals to prevent unauthorized sources from including the video stream from the AXIS 240Q into external Web pages check the Referrals box and enter the IP address or Host name of the computer that hosts the Web pages with the included video stream Multiple IP addresses host names can be defined and are separated by semicolons Notes If the referrals feature is enabled and you wish to also allow normal access to the Live View page the product s own IP address or host name must be added to the list of allowed referrers Restricting referrers is of greatest value when not using IP address filtering If IP address filter ing is used then the allowed referrers are automatically restricted to those allowed IP addresses 30 AXIS 240Q System Options Security HTTPS For greater security the AXIS 240Q can be configured to use HTTPS Hypertext Transfer Protocol over SSL Secure Socket Layer That is all communication th
46. n web files background picture color etc must first be uploaded to the AXIS 240Q in order to be available for selection in the Custom Settings setup dialog Once uploaded the files are shown in the drop down list 1 Enter the path to the file to e g a file located on your workstation or click the Browse button 2 Select the user level for the uploaded file Setting the user access level means that you have complete control over which pages can be viewed by which users 3 When the path is shown correctly in the text field click the Upload button All uploaded files are shown in the list in the lower section of the page To remove a file check the box provided next to it and then click the Remove button To use your uploaded file click the radio button and select the file from the drop down list Own To use an external file located somewhere other than in the AXIS 240Q click the radio button and enter the URL in the field External Own Home Page To use a previously uploaded web page as the default page check this box select the page from the drop down list and click OK User Defined Links Enter a descriptive name and enter the URL in the provided field The link will appear on the Live View page User defined CGI links can be used to issue HTTP API requests e g PTZ commands Example 1 Check Show Custom Link 1 2 Enter a descriptive name e g CAM 1 Start PTZ 3 Enter the cgi link http 192 168 0 1
47. ns Camera surveillance can be prohibited by laws that vary from country to country Check the laws in your local region before using this product for surveillance purposes This product includes one 1 MPEG 4 decoder license To purchase further licenses contact your reseller Electromagnetic Compatibility EMC This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Re orient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment to an outlet on a different circuit to the receiver Consult your dealer or an experienced radio TV technician for help Shielded STP network cables must be used with this unit to ensure compliance with EMC standards USA This equipment has been tested and found to comply with the limits for a Class B computing device pursuant to Subpart B of Part 15 of FCC rules which are designed to provide reasonable protection against such interference when operated in a commercial environmen
48. o Server ive View Setup Help Live View Layout Basic Configuration Video amp Image Live View Contig Layout Event Confiquration System Options About AMC Settings F show viewer toolbar V show red cross for relative PTZ driver Default Viewer for Motion JPEG in Internet Explorer for Windows A ame ActiveX C seve soplet C sull mage Default Viewer IPEG in Other Browsers still image F Live View Config Custom Settings AXIS 240Q Video Server Microsoft Internet Explorer Custom Settings Upload Own Web Files eb files cli Upload Remove administrator only white felack x external pee oo x external htp Cow her SCS Cow m C external htp S SSSCS http s f default own Default C own C own C own C Default Default C own Default C own Title text above image G Default C own Description text below image Caution Unchecking the box for Show setup link will remove the setup link from the product s Home Page The Setup Tools will then only be accessible by entering the full setup address into the address URL field of a browser The setup address for this product is http 10 92 16 7 operator basic shtml Preview the page before saving Note that the setup address is http lt ip address operator basic shtml 18 AXIS 240Q Live View Config Upload Own Web Files Your ow
49. occur Event type A set of parameters describing how and when the video server is to perform certain actions Triggered Event see page the circumstances that start an event eg at a signal from an external device such as a door 22 Switch or a motion sensor Scheduled Event see page the circumstances that start an event e g at a pre programmed time 23 Action what occurs when the event runs e g video images uploaded to an FTP server email notifi cation sent etc Event Servers Event Servers are used for e g receiving uploaded image files and or notification messages To set up Event server for your AXIS 240Q go to Setup Event Configuration Event Servers and enter the required information according to the selected server type Server type Purpose Information required FTP Server receives uploaded images Descriptive name of your choice User Name and Password to FTP server Upload path e g images Port number Use passive mode if there is a firewall between the video server and FTP server Descriptive name of your choice URL address User Name and Password to HTTP server Proxy address Proxy port if required Proxy User Name and Password if required HTTP Server receives notification messages receives uploaded images TCP Server receives notification messages Descriptive name of your choice User Name and Password for TCP server Port number
50. olor 20 simultaneous users Multi user password protection IP address filtering HTTPS SSL TLS encryption PTZ support for remote camera control Please see www axis com for information about supported devices Up to 3MB memory available per video source for pre post alarm image storage 44 AXIS 240Q Technical Specifications Detail Operating Conditions Approvals EMC Approvals Safety Metrics Processors and memory Complimentary Software Specification Temp 5 C 41 F to 50 C 122 F Humidity 20 80 RH non condensing CE compliant according to EN550022 1998 Class B EN550024 1998 EN61000 3 2 2000 EN61000 3 3 2000 FCC Subpart B Class A B VCCI Class B C tick AS NZS 3548 Canadian ICES 003 B by compliance with EN55022 1998 Class B EN60950 UL CSA power adapter only Height 1 7 4 2 cm Width 5 5 14 0 cm Length 6 1 15 5 cm Weight 1 2 Ib 0 54 kg power adapter not included ARTPEC 2 compression chip ETRAX 100 LX 32 bit RISC 100M IPS CPU 32 MB RAM 8 MB Flash memory AXIS Media Control AM C ActiveX component software required for Microsoft Internet Explorer installed automatically on first use Optional AXIS IP Utility For Windows installation AXIS 240Q Technical Specifications 45 Performance considerations When setting up your system it is important to consider how various settings and situations will affect the overall performance
51. om mands via HTTP Pan Tilt Zoom PTZ for controlling a PTZ device A PTZ device requires a driver for its function Please see page 26 for information on how to connect PTZ devices Drivers can be obtained from www axis com AXIS 240Q Troubleshooting 39 Troubleshooting Checking the Firmware Firmware is software that determines the functionality of the AXIS 240Q One of your first actions when troubleshooting a problem should be to check the currently installed version The latest version may contain a correction that fixes your particular problem The current firmware version in your AXIS 240Q can be seen under Setup gt Basic Configuration Upgrading the Firmware When you download firmware from the Axis Web site your Axis product will receive the latest available functionality Always read the upgrade instructions and release notes available with each new release before updating the firmware New firmware can be downloaded to the AXIS 240Q over the network Note Pre configured and customized settings will be retained for use when the new firmware is running pro vided the features are available in the new firmware although this is not guaranteed by Axis Communica tions 1 Save the firmware file to your computer The latest version of the AXIS 240Q firmware is available free of charge from the Axis Web site at www axis com techsup or from your local distributor 2 Go to Setup gt System Options gt Maintenanc
52. oom PTZ Selecting Pan Tilt Zoom enables the port to be used for controlling a connected PTZ device Basic serial port settings can be adjusted by clicking the Port Options but ton Maintenance Video Server Maintenance functions for restarting the video server restoring settings upgrading the video server backing up the video server s parameters and restoring to saved configurations Support Support Overview Troubleshooting guide server report attach this when contacting your support channel Axis Support Services information Logs amp Reports View the system s logs the Server Report important information about the server s status and the parameter list the unit s parameters and current settings Advanced Scripting This powerful function allows users to customize and use their own scripts to cre ate specialized applications Plain Config Plain config allows direct access to all the configurable parameters About Information on third party software used in the product 13 14 AXIS 240Q Video amp Image Settings Video amp Image Settings The following descriptions show examples of the available features in the AXIS 240Q For details of each setting please refer to the online help available from each page Click to access the online help Image Settings formun tar ons gt Basic Configuration v Video amp Image v Video 1 Image Video Source Pan Tilt Zoom Video 2
53. put 37 DIP switch 6 DNS configuration 32 DNS server 32 Domain name 32 D Sub connector 36 E Emergency recovery 40 Event 21 Event servers 21 Excluded widows 25 External video 20 External video sources 9 F Factory default settings 35 Frame rates 15 FTP server 21 G Generic HTTP 38 Generic TCP IP 38 H Host name 32 HTM L examples 19 HTTP API 18 27 HTTP server 21 HTTPS 30 l 1 0 ports 33 I O terminal connector 7 37 Included windows 24 IP address filtering 29 L Live view config 17 Live View page 9 11 Logs amp reports 34 M Motion detection 24 N Network settings 31 NTP server 30 0 Operators 29 Output buttons 9 19 Overlay image settings 16 Overlay settings 15 Own home page 18 Own web files 18 P Pan Tilt Zoom 38 Performance 45 Pinout 33 Pinout 1 0 connectors 37 Port status 25 Post trigger buffer 23 Power adapter 7 Preset positions 27 Pre trigger buffer 23 PTZ 26 PTZ commands 18 Pulse outputs 9 19 Quad stream 9 15 R Recovery 40 Referrals 29 Restart 33 Restore 33 RS 232 serial connector 7 RS 485 37 S Scheduled event 21 23 Security 29 30 Sequence mode 9 20 Serial number 7 Setup tools 11 Snapshot button 9 Source list 9 Support 34 System options 29 AXIS 240Q Index 49 T TCP server 21 TCP IP Settings 31 Time mode 30 Transistor output 37 Triggered event 21 22 Troubleshooting 39 U Upgrade server 33 User defined links 18 Use
54. red for a hardware error together with the Network indicator Power Green Normal operation Amber Flashes green amber during upgrade DIP Switches A corresponding line termination switch for each of the supported video inputs All units are shipped with the line termination enabled for each video input that is with the DIP switches set in the down position Note If the AXIS 240Q is to be connected in parallel with other equipment disable the input termination by turning the corresponding DIP switch to the up position OFF Failure to do so may impair the image qual ity Control Button Press this button to restore the factory default settings as described in Resetting to the Factory Default Settings on page 35 or to install using AXIS Internet Dynamic DNS Service page 15 Video Inputs Accommodates up to 4 separate video sources VIDEO 1 VIDEO 4 simultaneously Each supported video input is connected using a coax BNC connector Physical connections made using e g 75 Ohm coax video cable have a recommended maximum length of 800 feet 250 meters AXIS 240Q Product Description AXIS 240Q Rear Panel The Serial Number is on the underside of the unit Power adapter connector A single socket for connection of the PS K power adapter 1 O Terminal connector The I O Terminal connector provides the physical interface to 4 digital transistor outputs 4 digital inputs and an RS 48
55. rs 29 V Video inputs 6 Video sources 15 Video streams 10 15 View size 9 Viewiing clients 10
56. running in the product First set the IP address using AXIS IP utility or ARP interrupted or the firmware has and Ping see page 10 Then using a browser access the unit and download the latest firmware been damaged in some other to the product see Upgrading the Firmware on page 39 Way 42 AXIS 240Q Troubleshooting No images displayed in the Web interface Problem with AMC Internet Explorer only Installation of additional Activex component restricted or prohib ited Video Image Problems Image too dark or too light Black borders around the video image Problems uploading own files Missing images in uploads Slow image update Slow performance Bad snapshot images Display incorrectly configured on your workstation Incorrect exposure in images Incorrect line termination To enable the updating of images in Microsoft Internet Explorer set your Web browser to allow Activex controls Also make sure that AXIS Media Control AMC component is installed on your workstation Configure your AXIS 240Q to use a J ava applet for updating the images under Live View Config gt Layout gt Default Viewer for Internet Explorer See the online help for more information Check that the termination dip switch for the video source is set to the correct position See also the online help on Video Source Settings Adjust the X and or Y offset in the Video Source Settings See the online help for information There is only l
57. ss enter the desired DNS server by specifying the following Domain name enter the domain s to search for the host name used by the AXIS 240Q Multiple domains can be separated by semicolons The host name is always the first part of a Fully Qualified Domain Name e g myserver is the host name in the Fully Qualified Domain Name myserver mycompany com where mycompany com is the Domain name DNS servers enter the IP addresses of the primary and secondary DNS servers Host Name Configuration The AXIS 240Q can be accessed using a host name instead of an IP address The host name is usually the same as the assigned DNS Name For more information please see the online help C Link Local Address This is enabled by default and assigns the AXIS 240Q an additional IP address for use with UPnP The AXIS 240Q can have both a Link Local IP and a static DHCP supplied IP address at the same time these will not affect each other HTTP The default HTTP port number 80 can be changed to any port within the range 1024 65535 This is useful for e g simple port mapping Network Traffic The default setting is Auto negotiate which means that the correct speed is automatically selected If necessary you can set the connection speed by selecting it from the drop down list Maximum bandwidth Specify in Mbit s or kbit s the maximum bandwidth the AXIS 240Q is allowed to use on your network This is a useful function when connecting
58. t Operation of this equipment in a residential area is likely to cause interference in which case the user at his her own expense will be required to take whatever measures may be required to correct the interference Canada This device complies with RSS 210 of Industry Canada Operation is subject to the following conditions 1 This device may not cause interference and 2 this device must accept any interference including interference that may cause undesired operation of the device Europe C This digital equipment fulfills the requirements for radiated emission according to limit B of EN55022 1998 and the requirements for immunity according to EN55024 1998 residential commercial and light industry Liability Every care has been taken in the preparation of this manual Please inform your local Axis office of any inaccuracies or omissions Axis Communications AB cannot be held responsible for any technical or typographical errors and reserves the right to make changes to the product and manuals without prior notice Axis Communications AB makes no warranty of any kind with regard to the material contained within this document including but not limited to the implied warranties of merchantability and fitness for a particular purpose Axis Communications AB shall not be liable nor responsible for incidental or consequential damages in connection with the furnishing performance or use of this material Trademark Acknowl
59. t CONECTO PTT TETTE 36 The D Sub CORTIBEUDI usse edere se pex pex dle Vua deen Ern taui dad Bad REPRE KE 36 The I O Terminal Connector ds 22 2222 2909313 X3 VER IER IAE AR REDDERE 37 Schematic Diagram I O Terminal Connector 0 ccc eee ee eee eee aes 38 COM Ports RS 232 and RS 485 4 9 dorsa hr t R REX EE DERE Rea 38 TOUDIESNOOUNG PDT 39 Checking the Firmware ccc e cece ete mmm 39 Upgrading the Firmware sic i e oris es Bis eR Re RE IR eee end 39 cro NT 40 Technical Specie al lglis sourire zedeese pRRR ERR EI RR RI Arr RR EERRERECEE MEE 43 Performance considerations 2 rex res Ee E ne RR RR ERR XE RR ER da 45 GIOS ce eicere vL E RULNRPEWE RUD E E RM DUPLI uU EI 46 AXIS 240Q Product Description Product Description The AXIS 240Q is a fully featured video server for security surveillance and remote monitoring needs Based on the AXIS ARTPEC 2 compression chip it can digitize up to 4 analog video sources and make these available on the network as real time Motion J PEG video streams at a maximum frame rate of 5 PAL or 6 NTSC frames per second Video can be viewed in 5 resolutions up to 4CIF and image compression is configurable Up to 20 viewers can access the video server simultaneously The AXIS 240Q is equipped with RS 232 and RS 485 ports for the connection of third party PTZ devices It also has 4 alarm inputs and 4 alarm outputs which can be used to connect various third party devices e
60. the IP address Restart the server and try again Ensure also the ping length is set to 408 See or ARP and Ping must be set within two minutes in Windows on page 13 or ARP and Ping in UNIX Linux on page 14 after power has been applied to the video server The video server is located ona If the IP address intended for the AXIS 240Q and the IP address of your computer are located different subnet on different subnets you will not be able to set the IP address Contact your network adminis trator for an IP address on the same subnet as the computer you are performing the installation from The IP address is being used by Disconnect power from the AXIS 240Q another device Run the Ping command in a Command DOS window type ping lt IP address of unit gt If you receive Reply from IP address gt bytes 32 time 10 ms this means that the IP address may already be in use by another device on your network You must obtain a new IP address and reinstall the unit If you receive Request timed out this means that the IP address is available for use with your video server In this case check all cabling and reinstall the unit The AXIS 240Q cannot be accessed from a Web browser The IP address has been changed 1 Move the AXIS 240Q to an isolated network or to one with no DHCP or BOOTP server Set the by DHCP IP address again using the ARP Ping command 2 Access the unit and disable BOOTP and DHCP in the TCP IP settings Return the un
61. the View Full Screen button and the video image will fill the entire screen area No other windows will be visible Press Esc Escape on your keyboard to cancel full screen view Note that these AMC toolbar functions can also be accessed by right clicking in the image For information on using Pan Tilt Zoom controls please see page 26 Video Streams The Live View page in the AXIS 240Q provides access to Motion J PEG video streams as well as to single J PEG images Other applications and clients can also access these video streams images directly without going via the Live View page Motion J PEG This format uses standard J PEG still images in the video stream These images are then displayed and updated at a rate sufficient to create a stream that shows constantly updated motion The Motion J PEG stream provides excellent image quality and access to each and every individual image contained in the stream The level of image compression may need to be increased if bandwidth consumption is a problem Note also that multiple clients accessing Motion J PEG streams can use different image settings The AXIS Media Control The recommended method of accessing live video Motion JPEG from the AXIS 240Q is to use the AXIS Media Control AMC in Microsoft Internet Explorer in Windows This ActiveX component is automatically installed on first use after which it can be configured by opening the AMC Control Panel applet from the Windows Contro
62. uired The battery should not be replaced unless required If the battery does need replacing observe the following points Caution Danger of Explosion If battery is incorrectly replaced Replace only with the same or equivalent battery as recommended by the manufacturer Dispose of used batteries according to the manufacturer s instructions AXIS 240Q User s Manual Revision 1 0 March 2005 Part No 23821 Copyright OAxis Communications AB 2005 AXIS 240Q 3 Table of contents Product Description scs Rhen Pee ee Het a deh seeds adevicedues whe MER ee Ae Mer es 5 AXIS 240Q Front Panel ccs veut cuu EET MO MERN EPRIE EAE SE 6 AXIS 240Q Rear Panel ccc ccc cece mmn 7 Using the video server acc ccc o IIIA 8 Accessing the video server oleis cese ska AR REDE E Sade KE Re RO RR EE dn 8 The Live View page ERROR 9 leis DEC 10 ROMO PE Lab uasa Soest ERU oe wees ED eae DIE 10 The AXIS Media Control ccc cece mmn 10 Other methods of accessing the video StreAM cece eee sees 10 Configuring the video server 224 2tcee ted evade liat ete teiwetedtadehadiadeet eee ates 11 Accessing the Setup tools 1oiesus eer beri RR RR RR RR E RRREE EFI EE RR ES 11 Overview Of the Setup tools 2scegexoses She extn es Erhwes RR RXR PER RETOEE ys 11 Video amp Image Settings Er 14 Image Settings nuanua nana 14 Video Source Settings suet sci c2t baieed eR x RE arannana aaa 15 Pan Tilt ZOOM ts ivackaos sun au eode Reb
63. us eu eau ubtads Lu aura cd E PEE 15 Quad Stream Settings isses n er rh ha 15 Overlay Image Settings a Lus aber ReREIPECEE er YR RE EXER Roe GE RE ene en 16 Live View Config sicud ba RODR che abeet Fb dee e RO ies ROERR ern Gsm Ur o Ice ol d M 17 E ieu 17 PLUME Cii cL 19 External Video rc 20 Sequence Mode PER 20 Event Configuration cesses quad ex ma oui ea a oes coeds EREYMRTAGORA E E ADV EAS RENS 21 Event Servers uuu uuaua auaa 21 Event Typ S E 22 Motion Detection 2 csveebeeedstsacdes desi eedearentcdeedatsdoteasd 24 dpbsca eM 25 Pani Zo coss ea rcc ep d LADO DILE NEP UL UD I TUI 26 Installing PTZ Devices cis mmm 28 System Opt ONS RR PRRRRRERETERETCEECRETEST EET OE TTL TP 29 Sec rity USCIS Ru Dnm 29 Security IP Address Filtering 0 ccc cece eee eee ne 29 Securiby HIPS oiu ruv rode tia bie TIE ewes Ee bei wei pITI De dS 30 4 AXIS 240Q D te amp TIME EPIIT 30 Network Basic TCP IP Settings 1e ede o RE EX RE ER ERA RI Ee 31 Network Advanced TCP IP Settings 0 ccc ee cece eee mn 32 Network SOCKS i i aucisdte sona paci ding esti SCR kE i ea eD eR A 33 Network SMTP email cesses mne 33 Network UPRP eio iu oun Seat cok E EERRIMECIA WEE EXER NX RE KE EIN Lees 33 Ports S DEVICES CC 33 Mateja En m kese ER 33 SUPPONE serrr reniri ws pes pew a EEEE fee A E E a ER 34 Advanced erenn seb etar a a E e aA E a iE sens 34 Resetting to the Factory Default Settings aaa 35 Uni
64. y sent and received UDP The User Datagram Protocol is a communications protocol that offers a limited amount of service when messages are exchanged between computers in a network that uses the Internet Protocol IP UDP is an alternative to the Transmission Control Protocol TCP and together with IP is also known as UDP IP Unicast Communication between a single sender and a single receiver over a network A new connection is established for each new user URL Uniform Resource Locator An address on the network Varifocal A varifocal lens provides a wide range of focal lengths as opposed to a lens with a fixed focal length which only provides one WAN Wide Area Network Similar to a LAN but on a larger geographical scale Web server A program on a computer that delivers the resources usually web pages requested by the web user the client 48 AXIS 240Q Index Index A Accessing the video server 8 Action 21 Action buttons 9 19 Active Inactive output button 9 Active Inactive output buttons 19 Administrators 11 29 Advanced TCP IP settings 32 Alarm 21 24 37 Allowed IP addresses 29 AMC 8 9 44 Anonymous viewing 29 Auxiliary power 37 B Backup 34 Basic configuration 11 Buffers 23 C CGI links 18 27 Clients viewers 10 COM ports 38 Connectors 36 Control button 6 35 Control queue PTZ 27 Customize 17 D Date amp time 30 DC power 37 Default viewer 19 Digital in
65. your time zone from the drop down list and check the daylight saving time changes if desired From the Time Mode section select the preferred method to use for setting the time Synchronize with computer time sets the time from the clock on your computer Synchronize with NTP Server the video server will obtain the time from an NTP server every 60 minutes Specify the NTP server s IP address or host name Note Note that if using a host name for the NTP server a DNS server must be configured under TCP IP settings See Network Advanced TCP IP Settings below Set manually this option allows you to manually set the time and date AXIS 240Q System Options 31 Date amp Time Format Used in Images specify the formats for the date and time 12h or 24h displayed in the Live View video streams Use the predefined formats or use your own custom date and time formats See File Naming amp Date Time Formats in the online help for information on how to create your own file formats Network Basic TCP IP Settings IP Address Configuration The IP address of the video server can be set automatically via DHCP or a fixed IP address can be set manually DHCP is enabled by default To use a fixed IP address you must also enter the correct subnet mask and default router Notes DHCP isa protocol for automatic IP address assignment on a network IP address assignment via DHCP may lead to the situation where the IP address ch

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