USER MANUAL February 2012
Contents
1. ALPHA BANK WEB BANKING USER MANUAL February 2012 ALPHA BANK CONTENT Page INTRODUC 9 3 2 FIRST LOGIN AND PASSWORD 4 SGU ST COMER SERVICES 6 Ue gmpicmiyme 9 PERFORMING PAYMENTS UCM tuU ES 13 ADMINISTRATION 20 T PENDING aaa aaa 20 8 PERFORMING LOG OUT FROM THE SYSTEM FOR WEB 22 page 2 of 23 ALPHA BANK 1 INTRODUCTION Welcome to the E banking service of Aloha Bank Skopje This User Manuel intended for all users of the service Aloha Web Banking describes in details all steps for easy and simple use of the service There are two forms of usage of the service Aloha Web Banking A Passive e banking where the client has access to the following information Account balance review Account activity review Information on the exchange rates of the Bank Bulletins from the Bank B Active e banking the client has admission to all above mentioned data of the passive access as well as an additional possibility electronically to perform any of the following transactions External payments in MKD Internal payments in MKD Beneficiary maintenance Pending authoriz2. BANK WEB BANKING Menu Microsoft Internet Explorer A Logout Help 3 ALPHA BANK WEB BANKING Bulletins Welcome initiator Last Login 12 03 2012 13 39 gt Bulletins A no bulletins available gt Miscellaneous End of Page gt Info gt Verisign tokens a Local intranet By pressing the link Log out a form appears that displays all performed steps during the active session as given in the following example Logoff Confirmed You have been logged off Thank you for using FLEXCUBE Netbanking Administration 1 Corp Login 10 10 2008 12 52 PM Corp Login Corporate Application 2 LogOff 10 10 2008 12 55 PM LogOff Corporate Application Close All Windows Print Click Here To Login End of Page When logging out you have the option to login again by clicking the button Click Here To Login If you want to print the performed steps click Print or Close all windows if you want to close the window and the application If you need additional information regarding the service Alpha Web Banking please check the Frequently Asked Questions on our web site and under sub menus Info Support on the application itself or contact the Help Desk for the service on the given telephone numbers and e mail address WebBanking alphabank com mk page 23 of 23
3. Mon 9 Feb 09 Search Criteria Beneficiary Id Search Condition Select Payment Type Status List of Beneficiary Beneficiary Id Select Payment Type Domestic x 000751440 000751440 000751440 000751440 Autharized Autharized Authorized Autharized page 12 of 23 3 ALPHA BANK WEB BANKING Payments is the last option from the left menu where the user can make internal and domestic payments available only for the active users The same subject is explained in details in the next chapter Performing Payments 5 PERFORMING PAYMENTS By choosing the option from the left menu Payments two sub menus appear Internal Domestic Transfer and Funds Transfer Internal Domestic Transfer is the part of Alpha Web Banking where you could perform payments By choosing that sub menus a form appears first for entering security code generated by the Token Verisign Passworc This transaction requires a verisign taken password Kindly enter the same to proceed Enter verisign token password Upon accurately entering the OTP the form for entering transactions appears as in the following example Transaction Limits Initiation Authorization MKD 99 999 999 99 MKD 99 999 999 99 No Of Authorizations Required 0 Limit Amounts Transaction Details Transaction Type Select Transaction Type v Branch Anda Balance Available Source Account Detail Benefi
4. Page Press the button Continue for entering in the home page of Web Banking In case a security alert should appear please press YES for continuing to the home page of the application 3 CUSTOMER SERVICES The home page of the application has the following outlook Menu Microsoft Internet Explorer m Logout Help ALPHA BANK WEB BANKING Customer Services Cash Management Administration Pending Authorizations Bulletins Welcome suthoriser Last Login 05 03 2012 13 48 Bulletins A no bulletins available Bulletins Miscellaneous End of Page Info Verisign tokens a3 Local intranet Customer Services is an option where the user could be informed for the current information bulletins by the Bank review the current foreign exchange rates list and if the user has Token to perform activation and synchronization of the same It consists of the following sub menus Bulletins Miscellaneous Info and Verisign Tokens only for active users page 6 of 23 3 ALPHA BANK WEB BANKING Welcome authoriser a Last Login 05 03 2012 13 48 gt Bulletins Bulletins gt Miscellaneous gt Info gt Verisign tokens Bulletins is link used by the Bank to inform the user for the news notifications and the messages in case of upgrading the system etc That can be seen from the following picture Bulletin Details Posting Date 18 06 2008 Subject Welcome Message Id 1213770
5. Password Enter Old Password Enter New Password Confirm New Password Use Security Keyboard Jol she sels p s del De T fof af af sf ef el Caps delete Clear Mixed Please follow the following rules while changing your password Password should contain a minimum of 6 characters Password should be maximum of 12 characters password can contain lowercase alphabets password can contain uppercase alphabets d can contain numeric characters password can contain special characters password should begin with lowercase alphabets Password should contain atleast 1 lowercase alphabets Password should contain atleast 1 uppercase alphabets d should contain atleast 1 numeric characters The password should not contain Polish characters End of Page 7 PENDING AUTHORIZATIONS Pending authorizations option available only for authorizers legal entities is sub menus where the user authorizer authorizes the initiated transactions by other user initiator or other authorizer from the same company First OTP should be generated from the Token and entered as in the following example page 20 of 23 3 ALPHA BANK WEB BANKING Verisign Passworc This transaction requires 4 verisign taken password Kindly enter the same to proceed Enter verisign token password Upon successful entering the following form appears Pending Authorisations Summary as of Thu Ju
6. characters when PP30 payment is chosen example 200 payment for products and services between legal entities The list with all program codes could be found on our web site Payment Mode field where the user can chose the manner of payment MIPS Urgent 1 KIBS Non Urgent 2 and Internal 0 MIPS is urgent payment where the funds are transferred to the beneficiary in 15 30 minutes from the moment of the payment initiation while KIBS is regular payment where the beneficiary receives the funds after 15 00 o clock If the payment is performed from account on account in the Bank then the same is considered as Internal payment If PP50 payment is chosen the following form is shown page 15 of 23 3 ALPHA BANK WEB BANKING Transaction Details Transaction Type PPSO Payment Branch Anda Balance Available Source Account Detail Beneficiary Details Customer name NAME AND SURENAME Beneficiary List others Account Number 28010010100 280100101 Name Currency MKD Account Number Sort Code Transaction Reference Number Sub Account Tax Number Budget with Institution Program Code Program Payment Mode Select Payment M ode v Transfer Detail Amount Currency MKD Value Date f Pay Now Payment Details indicates mandatory fields Residents who make payments in MKD to non residents are re
7. 0100XXXXXXX 280100101XXXXXX 28010010100XXXXXXX 280100101XXXXXX 28010010100xxxxxxx 280100101XXXXXX 100 100 100 100 100 100 100 100 100 100 i 07 15 000011111 13 58 33 0 2009 12 03 000011111 J 5 51 01 0 2012 01 09 000011111 99 26 47 0 2012 01 13 000011111 43 46 58 0 2012 01 14 000011111 44 58 06 0 2012 01 14 000011111 43 90 59 0 2012 02 07 000011111 44 57 50 0 2012 02 15 000011111 43 51 04 0 2012 02 15 000011111 44 02 47 0 2012 02 16 000011111 49 36 27 0 2012 03 06 000011111 34 17 01 0 All transactions are sorted by creation date ascending style For simple browsing you could enter details for certain transaction in the part Search Criteria If you want to review the details of a certain transaction click the link Reference number and the same will be opened in a new window with all entered details Also you have the option to save the list of the transactions by clicking the key Download or you could print the same by choosing the key Print page 19 of 23 3 ALPHA BANK WEB BANKING 6 ADMINISTRATION Administration is option from the main menu where the user could change the password for login Upon entering accurate passwords the button Change should be clicked and message for successfully changing of password will appear p T Customer Services Cash Management Administration Change Password User Id 000011111 Change option
8. 10 of 23 3 ALPHA BANK WEB BANKING For detail view of the transaction the reference number link should be clicked where the following image appears Account Activity Transaction Details Reference LOSE OMPO83590004 Customer Details Account Number 29010012100015 Account Currency Account Branch 100 IBAN Number Customer Number OO006 XXXX Customer Name KXXXXXXX Transaction Details Amount 5 615 720 00 Initiation Date Value Date 24 12 2008 Payment Details The button Print should the clicked for printing the transactions or their details The button Download is for saving the document in PDF or Excel form Account Number 280100121000590548 EUR Current Balance EUR 29 91 Balance Available EUR 29 91 Sart Order Descending Debit Credit Both Debit and Credit Type of Download Reference Na POF Download Comma Delimited Select fields to be downloaded alid only if Comma Delimited Download is selected Value Date Posting Date Transaction Amount Debit Credit Transaction Description Reference Additianal Text Sequence Id Instrument Account balance inquiry is option where the details for the selected account can be seen as it is shown on the given example Account Balance Inquiry as of Wed Jun 11 08 Select Account FOOLO0LZLOOOLSRAAALOO 800011210005 28000112100056 001 2800011020000 01 re 2
9. 1259002192 Initiated 10 2001001210001313 15 initiator D1 2008 06 19 13 09 27 0 you want to cancel some of the transactions you should choose the transactions for rejection from the offered options enter the reason for rejection in the field Reason for rejection and the button Reject Selected should be clicked This button directs us to the next form with confirmation for the rejection User Reference Fat Reference Account Initiation Date 166472735007032 166472735007032 Initiated 69 280100121000155462 280000000014907 100 initiatoroz 2208 19 17 Reason for rejection error in payment Upon pressing the button Reject the following form with detailed information appears User Reference dx Reference Initiation Date Rejected 2008 10 10 166472735007032 166472735007032 280100121000155462 280000000014907 100 initiator 2 4uthorizer Audit Details User Id Date Version Authorization Number Status m 2008 10 10 T Inttiatoro 12 51 17 0 0 0 Initiated 2005 10 10 12 530880 0 0 Rejected By Autharizer authariser z 8 PERFORMING LOG OUT FROM THE SYSTEM FOR WEB BANKING After completing your work with Alpha Web Banking you should log out from the system via link in the upper right corner of the window Log out Also the system can automatically log you out i e terminate the session if you do not operate continuously in the service for 10 minutes because of your safety page 22 of 23 ALPHA
10. 742929 Message This is the Internet banking Bulletin page welcome to internet banking Miscellaneous is link where the user could see the current exchange rate list and perform different browsing for a given currency and rate Exchange Rate Inquiry as of Mon 9 Feb 09 Exchange Rate inquiry Details Currency Rate STANDARD zj Rate as of 0970272009 Currency 1 Unit Pair Rate Type Mid Rate Buy Rate Sell Rate units STANDARD 31 6447 31 4565 ofa CAD STANDARD 36 5607 1888 30 5726 MED STANDARD 4090 9206 4020 4660 4111 3752 MED STANDARD 024 1572 920 0364 020 2 700 MED STANDARD 61 4129 61 1055 61 7200 MED STANDARD 70 5409 70 1882 70 8936 MED STANDARD 22 6246 area MED STANDARD 700 021 696 5215 703 5215 MED STANDARD 201 2565 DPE 284 1651 MED STANDARD 47 9938 47 7539 46 2530 PPP PP PPP PP Info Support is link where all document are placed that could be of any use regarding the service Aloha Web Banking for example Tariff for e banking payment Payment codes Frequently asked questions for the service General terms and conditions Application forms and similar Verisign tokens is link where the Token can be activated and synchronized page 7 of 23 3 ALPHA BANK WEB BANKING gt Werisign tokens Activate Verisign Token Sunchranise Verisign Token Activate Verisign token is a link where the user should activate t
11. 8000110200006 1 vale 28000112100071XXXX001 Current Balance 1 000 000 000 00 Uncleared Funds 0 00 Available Credit 0 00 Met Available Balance 999 999 833 97 Accounts Summary page 11 of 23 3 ALPHA BANK WEB BANKING Beneficiaries data for beneficiaries is option where beneficiaries who are frequently included in the fund transfer activity can be created and browsed This option is available only for active users and the aim of the same is automatic fill in of the beneficiary s details by choosing certain beneficiary from the list of created beneficiaries when initiating PP30 or PP50 transaction Beneficiary Customer Beneficiary Id Beneficiary Name Beneficiary Address Ernail Id Account IBAN Number Sort Code Beneficiary Bank Bank Mame Bank Address Swift Code Fields marked are mandatory 1 korisnik alphabank com mk zani ninnxxxxxx KREKMEZX look up Alfa Banka Dame Gruey bb Upon entering all necessary data for certain beneficiary confirmation for the same should be made and the message for successful creation of the beneficiary should be received If you want to browse previously entered beneficiaries the beneficiary ID should be entered in the first field or only by clicking the button Search all beneficiaries shall be shown as in the following example Search Beneficiary as of
12. X Sort Code UIBMMK22 Transaction Type PO30 Debit Reference Number 1234568765 Program Code 123 Transfer Detail Transfer Amount 10 Value Date 01 07 2008 Payment Details Name Address Address 1 Country 28010012100XXXXXX as of Wed Jun 18 08 Currency MKD Name Benef name Credit Reference Number 84651684615 Currency Sender To Receiver Details Name Address Address 1 Country Note If at the time of confirming the transaction due to certain reason ex interruption in the internet communication or longer busy state sand clock on the screen you exit the application page 18 of 23 ALPHA BANK WEB BANKING the already confirmed transaction shall be performed regardless of the occurred event However please do not hesitate to contact the Bank on the contact number for Business support of the service Alpha Web Banking to check if the transaction is conducted in order to avoid performing the transaction twice by yourself View Funds Transfer is the part where you could review all transactions which were initiated thorough e banking By choosing that sub menus a list of all performed transaction via Alpha Web Banking is shown as in the following example Funds Transfer View as of Wed 7 12 Search Criteria Transfer mode Status te User Reference Feat Reference No Initiation Date From dd mrm yyyy Initiation Date To dd mm yyyy Value Date From dd mm
13. ange Password Welcome This is your first login or your password has expired Kindly change your password Enter Old Password Enter New Password Confirm New Password Use the Security Keyboard pos dap fif pe Red e d ef o of s s al Caps delete Clear Mixed change Please follow the following rules while changing your password Password should contain minimum of 6 characters Password should be maximum of 12 characters password can contain lowercase alphabets password can contain uppercase alphabets password can contain numeric characters password can contain special characters password should begin with lowercase alphabets Password should contain atleast 1 lowercase alphabets Password should contain atleast 1 uppercase alphabets Password should contain atleast 1 numeric characters End of Page Local intranet Here in the first field you should enter the password with which you managed to login and then enter new password twice following the rules for password content given on the screen for change itself After entering old and new password the key Change should be chosen which will guide you to the following confirmation screen for successful change page 5 of 23 3 ALPHA BANK WEB BANKING Menu Microsoft Internet Explorer 4 IOl Logout Help Change Password Confirmation Password changed successfully End of
14. ations only for Authorizers legal entities types of users With the active e banking special hardware device Token is used which guarantees transactions security The token functions by generating one time passwords before initating any transaction All administrative functions account creation or modification shall be performed through the Branches of the Bank For any modification of the client s profile opening new profile for the user change of address and similar please visit one of the Branches and fill in our application to describe the requested changes page 3 of 23 3 ALPHA BANK WEB BANKING 2 FIRST LOGIN AND PASSWORD CHANGE User ID and password for first login pin mailer is received after applying in the Branches of the Bank The login page for the service is accessed through the web site of the Bank http www alphabank com mk The page has the following outlook E ALPHA BANK Net Banking Microsoft Internet Explorer ALPHA BANK WEB BANKING Login Here User ID 001111111 Password Use The Security Keyboard cb sd bd b 1 TI SoS Caps Delete Clear Mixed English v a J Local intranet The User ID and the password printed in the pin mailer should be entered for successful login For better protection of your password the Bank suggests use of the Security Keyboard but you also have the option to disable the same if
15. ciary Details Customer name NAME AND SURENAME Beneficiary List others Sal Account Number Mame Currency MKD Account Number Sort Code Payment Mode Select Payment Mode v Transfer Detail Amount Currency Value Date pay Now Payment Details indicates mandatory fields Before the Token is used for the first time it must be previously Activated and Synchronized see page 8 page 13 of 23 ALPHA BANK The Payment form for physical persons does not contain the top part shown on the previous example Transaction limit is only visible for users who are legal entities Below 15 explanation for all fields Limit amounts Initiation and Authorization in MKD information about the allowed amount limit for initiation transactions for the initiator authorizer No of authorizations required how many authorizations are necessary data that shows how many authorizers should make authorizations for a certain transaction to be delivered to the Bank Transaction Type field for choosing PP30 or PP50 payment order Under Source Account Detail are placed the fields for the user who initiates the transaction Source Account Detail Customer name NAME AND SURENAME Branch Anda Account Number 28010010100XXXXXX 280100101XXXXX Balance Available Currency MKD Account Number filed for choosing the account from which the payment
16. dd mm yy vy End Date dd mrm vywy From Armuaunt To Amount Debit Credit Both Debit and Credit 4 Reference Print Tips 1 Descending sort order will display the activity starting fram the latest date Ascending sort order will display the activity starting fram the earliest date 3 Running Balance will nat be displayed if amount range ar debit credit or reference is entered If no Advance Search criteria is specified then specified number of last transactions will be displayed The user has possibility to view print and save the transactions When the button View is pressed the following form appears ACCOUNT ctivity as of Mon 9 Feb 09 Account Number 28010012100015 Current Balance ee 5 Balance Available 28 845 5 Start Date 01 07 2008 End Date 31 10 2008 Sart Order Descending Debit Credit Both Debit and Credit Posting Date Date Reference No Description Debit Credit Amount Amount Balance 31 10 2008 01 11 2008 1OOTSELMED 00001 46 0 31 10 2008 31 10 2008 001 319083050245 15 568 0 1 27 10 2008 27 10 2008 100 083010048 5 000 0 20 10 2008 20 10 2008 0012 310082940244 9 696 0 20 10 2008 20 10 2008 LOOCHWLOS2940001 5 000 0 page
17. erisign Password 1 Verisign Password 2 Synchronise Verisign Token page 8 of 23 3 ALPHA BANK WEB BANKING The same procedure as for Activating the Token is performed here also and as a result confirmation message should be received that the Token is successfully synchronized Otherwise please try the procedure again or contact the Help Desk for the service 4 CASH MENAGMENT Cash Management is link where the user can review the balance on their accounts print account statements review past transaction and perform transactions if the same option is chosen The initial form is shown on the following picture 2 Menu Microsoft Internet Explorer 2l x Logout Help ALPHA BANK WEB BANKING Customer Services Cash Management Administration Pending Authorizations Accounts Summary as of Fri 10 Oct 08 Welcome authoriser 12 Last Login 12 10 2008 11 15 Account Number Last Updated On Current Balance Indicative Current Balance In gt Accounts gt Beneficiaries Current Accounts UE 28000112100056 XXXX 10 09 2008 USD 5 038 41 MKD 225 256 23 28000112100056 XXXX 10 10 2008 EUR 866 546 71 53 005 969 01 ih 28000110200006 10 01 2008 EUR 0 0 MKD 0 0 28010012100015 10 10 2008 199 920 0 199 920 0 28000110200006 USD 0 0 MKD 0 0 28000112100071 XXXX MKD 515 0 MKD 515 0 Total Current Accounts MKD Equivalent MKD 53 431 739 24 Current Balance i
18. he Token when using the device for the first time By choosing this option the following form is shown Activate Verisign Taken Dr Rc User Id authoriserOL salutation Mr first name authoriser last name authoriser Type of User Corporate Token Serial Number 0 0300332306 Enter two successive passwords generated by the verisign device Vensign Password 1 Yersign Password 2 Activate Verisign Token In the empty fields Verisign Password 1 and Verisign Password 2 two consequently generated passwords from the Token should be entered you will generate OTP one time password from the device and the same will be entered in the first field wait for the device to turn off by itself and then you should generate the second OTP for the second field By pressing the button Activate Verisign tokens confirmation message that the Token is successfully activated should be received otherwise you should repeat the same process again or contact the Help Desk of the service The next step is Synchronize Verisign token Synchronize Verisign token is link where the user should make synchronization when activating it for the first time By choosing this option the following form appears Synchronise Verisign Token eE User Id authoriser i salutation first name authoriser last name authoriser Type of User Corporate Token Serial Number 2 0300332306 Enter two successive passwords generated by the verisign device V
19. n 19 08 Description of pending authorisations Domestic Transfer 1 By clicking the link Domestic Transfer then the following form a Domestic Transfer Search Criteria User Reference Initiator Fcat Reference No Initiation Date From m 108651259002192 108651259002192 Initiated MED 10 0 280100121000131315 Reason for rejection ppears of Thu Jun 19 08 Status any Initiation Date To 19 06 2008 100 Initiator O01 13 09 27 0 Authorize Selected Reject Selected The user authorizer has the possibility to make filtering of the transactions in order to have better review by filling in the upper fields Hence the user can choose whether to authorize or cancel the initiated transaction If the user wants to make authoriz ation he she should choose from the offered options transactions that should be authorized and press the button Authorize Selected On the form for authorization that appears t key Authorize once again he authorizer should click the page 21 of 23 3 ALPHA BANK WEB BANKING Domestic Transfer Authorization as of Thu Jun 19 08 108651259002192 108651259002192 Initiated 10 280100121000131315 100 initiatorOOl 2008 06 19 15 09 27 0 By pressing the button Authorize the following form appears with detailed information for the conducted transaction and authorization Domestic Transfer Confirmation as of Thu Jun 19 08 105651259002192 10865
20. quired to submit 1450 Form to the branch in accordance with Tutorial for performing operations For PP50 transaction types the following additional fields are shown Transaction Type PPSO Payment Transaction Reference Number Sub Account Tax Number Budget with Institution Program Code Program Transaction Reference Number numerical and signs necessary as clarification of the payment Tax number numerical data tax number for company orderer or EMBG for person orderer Sub Account field for stipulated numerical signs from the Ministry of Finance Budget with Institution field for stipulated numerical signs from the Ministry of Finance Program Code field for stipulated numerical signs from the Ministry of Finance with 6 characters for initiating PP50 payment Program field for entry of alohanumerical characters In the filed Transfer Detail the following necessary data is entered for conducting transactions as on the example below page 16 of 23 5 ione Transfer Detail Amaunt Currency MED Value Date e Pay Now Amount field where the total amount in MKD is entered without decimals for example 1000 instead of 1000 00 or 1 000 and if the amount itself contains decimals the same must be rounded to 0 5 and the amount should be separated with coma Currency field which shows the currency in which the payment will be performed and the same i
21. red for authorization for active legal entities or to the Bank the application displays once more the entered transaction as in the example below page 17 of 23 3 ALPHA BANK WEB BANKING Domestic Account Transfer Verification as of Mon 12 Mar 12 Transaction Details Source Account Detail Account Number Beneficiary Details Account Number 28010010 Sort Code KRSKMK2 Transaction Type PO3O Debit Reference Number Program Code 930 Payment Mode Non Urgent Transfer Detail Transfer Amount Value Date Payment Details Funds transfer MKD 1 000 0 12 03 2012 Then there are three options 280100101 00CKXXXXX 28010010XXXXXX Currency MKD Name BENEFICIARY NAME Credit Reference Number Currency End of Page Cancel key is for canceling the initiated transaction Change key could be chosen for update of any data before initiating the transaction The key Confirm could be chosen if the presented transaction is fine and should be conducted After clicking Confirm the transaction is displayed once more with message that it has been process to the Bank as in the following example with small difference in the screens for physical persons where the transaction 15 displayed without filed Details for audit which is only for legal entities Domestic Account Transfer Confirmation Transaction Details Source Account Detail Account Number Beneficiary Details Account Number 28000112100 XXXXX
22. s automatically filled Value Date field which displays when the payment will be performed and the same 15 also automatically filled Note If a transaction is chosen to be performed via KIBS Non urgent regular payment the time of entering the transaction is until 14 15 o clock during working days Transaction via MIPS Urgent payment should be initiated until 16 20 o clock in order the same to be conducted within the current working date All transactions entered after this time as well as on nonworking days shall be processed during the following working day The service for entering transactions operates 24 hours In the field Payment Details the description of the transaction is entered You can use all four rows for entering data but the same must be only alphanumeric characters Entry of special characters is not allowed Payment Details indicates mandatory fields When filling in PP50 the following principle should be always followed 1 If payment account is filled in account of budget beneficiary the individual account shouldn t be filled in and vice a versa 2 Income code and program always should be filled in 3 When payments for customs on import goods are made only the payment account should be filled in while the fields income code and program zeros should be entered only with zeros 0 Upon entering the necessary data for the transaction click the button Initiate Before the transaction is delive
23. s in Account Currency Current Balance is the sum of net withdrawable balance and uncleared funds if any End of Page 4 T Mme 14 On the left side additional menu can be found while all accounts that the user has in the Bank are displayed in the central part The additional menu from the left side consists from the following links Accounts Beneficiaries and Payments gt Accounts Accounts Summary Account Activity Account Balance Inquiry Accounts Summary is link where all transactions and FX accounts are shown The screen is the same as the initial form when choosing the tab Cash Management If an account is chosen the following form appears page 9 of 23 3 ALPHA BANK WEB BANKING Select Account 6010012100015 Ji Details For 28010012100015XXXX 100 Currency Code CHF RN Current Balance 1 000 000 000 00 Uncleared Funds 0 00 Available Credit 0 00 Net Available Balance 999 999 8353 97 Accounts Summary Account Activity is link for opening a form with review of all past transactions There an account should be chosen and according to the requirement of the client the advance search criteria could be filled in for required transactions from the account to be shown Account Activity as of Wed Jun 11 08 Select Account DE Indicate transactions per page To search for specific transactions please use Advance Search below Advance Search Start Date
24. tc while PP50 transactions are used for payments towards budget institutions such as various taxes contributions customs scholarships etc By choosing PP30 payments the following form appears page 14 of 23 ALPHA BANK WEB BANKING Transaction Details Transaction Type Payment Branch Balance Available Source Account Detail Beneficiary Details Customer name NAME AND SURENAME Beneficiary List others Account Number 28010010100 280100101 Currency MKD Account Number Sort Code Debit Reference Number Credit Reference Number Program Code Payment Made Select Payment Made Transfer Detail Amount Currency Value Date Now Payment Details indicates mandatory fields Residents who make payments in MKD to non residents are required to submit 1450 Form to the branch in accordance with Tutorial for performing operations PP30 transactions have the following additional fields Transaction Type Payment Debit Reference Number Credit Reference Number Program Code Payment Mode Debit Reference Number field for numerical and alohanumerical signs necessary for the orderer Credit Reference Number or payment code field for numerical or alohanumerical signs Program Code field for entering code for payment numerical sign with three
25. will be initiated here all active transactional accounts that you have in the Bank are shown Currency the field is automatically filled according to the type of the chosen account Branch filed automatically filled based on the Branch where the account 15 created Balance Available link for checking the balance of the chosen account In the part Beneficiary Details are placed information for the recipient i e the one you would like to transfer funds to Beneficiary Details Beneficiary List list of beneficiary List others recipients under certain number Name that they have been previously saved entering of beneficiaries is performed through the sub menus Beneficiaries which is explained above By choosing one recipient the remaining fields are automatically filled in Account Number Sort Code Account Number field for entering the account of the beneficiary person company Sort Code is field for entering SWIFT code of the bank to where the payment is performed The link look up should be clicked for browsing the codes of all banks in the country there you could enter the name of the bank with Cyrillic characters or simply choose the key Search and all banks will be displayed on several pages and could be reviewed with the Next key PP30 type of transactions is used for payments from account to accounts in same or other banks such as invoices for telephone mobile telephone electricity water e
26. you prefer manual entering with your personal keyboard Detailed explanation of all fields contained on the login page is given below User ID field for entering unique user name which was assigned by the Bank Password filed for entering password Use the Security Keyboard option where you could choose whether your password will be entered with the security keyboard or not Caps capital letters input key for entering password when using the security keyboard Lower it appears only if the Caps key was previously chosen lower letter input key for entering password when using the security keyboard Delete key for deleting the last entered character from the security keyboard during password entering page 4 of 23 3 ALPHA BANK WEB BANKING Clear key for deleting all entered characters with the security keyboard in the Password field Mixed key for dislocating the characters of the security keyboard QWERTY it appears only if the key Mixed was previously chosen key for placing the security keyboard in the QWERTY arrangement again In the dropdown menu the user could choose the language in which the system for e banking will be displayed Macedonian or English Login key for login in the system Cancel key for canceling the activity of login After successful login in the application the following screen will be displayed Menu Microsoft Internet Explorer Logout Help Ch
27. yyyy Value Date To dd mm wyyyy From Amount To Amount Debit Account No Credit Account No 392659823114615 392659823114615 204207459211512 204207459211512 123676851007034 123676851007034 389376831018072 389376831018072 182979721019278 182979721019278 108919931019321 108919931019321 128541371054639 1285541371054639 891534061069224 891534061069224 400461521069406 400461521069406 1455854211070385 1488542110703865 1 188057511102806 188057511102806 Internal Domestic Transfer Internal Domestic Transfer Internal Domestic Transfer Internal Domestic Transfer Internal Domestic Transfer Internal Domestic Transfer Internal Domestic Transfer Internal Domestic Transfer Internal Domestic Transfer Internal Domestic ransfer Internal Domestic Transfer Accepted by Bank Accepted MKD by Bank 300 0 Accepted MKD by Bank 2 650 0 Accepted MKD by Bank 3 370 0 Accepted MKD by Bank 1 508 0 Accepted MKD by Bank 1 559 0 Accepted MKD by Bank 3 866 0 Accepted MKD by Bank 1 278 0 Accepted MKD by Bank 3 764 0 Accepted by Bank Accepted MKD by Bank 1 000 0 End of Page MKD 10 0 MKD 10 0 28010010100XXXXXXX 280100101 XXXXX 28010010100XXXXXXX 280100101XXXXXX 28010010100 2801001014XXXXX 28010010100xxxxXxxx 280100101XXXXXX 28010010100 280100101XXXXXX 28010010100 280100101XXXXXX 28010010100xxxxxxx 280100101XXXXXX 28010010100 280100101XXXXXX 2801001
Download Pdf Manuals
Related Search