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Milestone Husky M30/M50: Administrator`s Manual

1. 49 Express Note Device discovery is a method with which hardware devices make information about themselves available on the network Based on such information your system can quickly recognize relevant hardware devices such as cameras and video encoders and include them in a scan The Scan for hardware method gives you the option to scan your network for relevant hardware devices and quickly add them to your system in just a few steps Choose between these two options for adding hardware e Scan local network Let the wizard perform an automated scan for available hardware on your local network that support device discovery on the part of your network subnet where the system server itself is located e Add IP address or IP range to be scanned Let the wizard add hardware to your system by indicating IP ranges and ports from which the system begin scanning for hardware To use the Scan local network method your system server and your cameras must be on the same layer 2 network that is a network where all servers cameras and so on can communicate without the need for a router The reason for this is that device discovery relies on direct communication between the system server and the cameras If you use routers on your network specify the IP range where you hardware is located using the Add IP address or IP range to be scanned option or choose one of the Manually specify the hardware to add see Manual
2. 165 About registered services eeeseeeeeeeee essen eene nnne nnne nnnm nan nennt nannten 165 Configure server access ineine dedine aarre aaa nasa sa tn nasa nass sana nnns natn ansa 166 Server access properties eeeeesseeiieeeseeeeeeeeeee inen enne snnm nnn nunnan tasa sna nennen nennen 166 E E 168 About master and SlaVe ccccsseececeseeeeeeeseeeseseeneesesenneesesesneeseseseeeseseseeesesesneeseseeneeseseenenens 168 Configure master and slave servers eeeeeeessessessseee nennen nennen nnnm nennt nn 168 Master slave properties 1eeeeeeeeeeeeeee ee eeee enne nennen nnns nain inna inse nnns asas nias nn 170 USERS MN DM RETRO OR RITORNA UTR und 171 Dg mc M 171 POA Pasic USES seana A acecte A A O 171 Add WINdOWS USCIS ee 172 Add user grOUPS cranra 173 Configure user and group rights ssssssssesnsuunrennunnnunnnnnnnnunnnunnnunnnnnnnnnnnnnnnnnnnnnnnnnnn nnmnnn 173 User properties onore eterne tee teet creer acera cxesudereedcuees adus 174 EE 177 www milestonesys com Contents Milestone Husky M30 M50 Administrator s Manual Abo t SOIVIGES geg eseu dee EERSTEN goe 177 Start and StOp SEVEN 178 SERVERS canna tues cee nO CI RU T m HR sna T BRE ARCU URNA REOR E scales 179 Mobile SCEV ER ore oucece cuve sauce scan un edu Cruz Duda quiu i2 ae cec duke Cute au Ls cunc inar
3. Select required stop event The camera will return to the normal frame rates when the stop event occurs Required average frame rate for live video from the camera Select number of frames then select the time unit interval second minute or hour The frame rate must be higher than the frame rate specified under normal mode If the camera supports dual stream and dual stream is enabled the Live Frame Rate column will be read only with the value Dual streaming which cannot be altered 83 Advanced configuration Milestone Husky M30 M50 Administrator s Manual Required average frame rate for recorded video from the camera Select number of frames then select the time unit interval second Recording Frame Rate minute or hour The frame rate must be higher than the frame rate specified under normal mode Tip Speedup does not necessarily have to be based on motion or events you can also use scheduling see Speedup on page 142 to configure speedup based on particular periods of time If you prefer such time based speedup you should still enable the use of speedup by selecting the Enable speedup check box Dual stream This feature is only available on cameras supporting dual stream This additional stream feature lets you use the alternative stream of the camera It enables two independent streams to the recording server a stream for live viewing and another stream for recording purposes with different resolution
4. www milestonesys com 167 Advanced configuration Milestone Husky M30 M50 Administrator s Manual Language support and XML encoding You can select the language character set that should be used by your system s server and clients Select required language character set Example If the surveillance server runs a Japanese version of p Windows select Japanese Provided access clients also use a Character encoding Language Japanese version of Windows this will ensure that the correct language and character encoding is used in clients communication with the server If you are using a master slave setup remember to specify the same language character set on all relevant servers Master Slave About master and slave You can create a master slave setup of your system servers A master slave setup allows remote users to transparently connect to more than one server at the same time When remote users connect to the master server they instantly get access to the slave servers as well You can designate an unlimited number of servers per SLC Software License Code as master servers If you need to for example if your organization is very large and spread over many geographical locations or in case your organization wants to create a redundancy solution you can use several master servers in a master slave setup You can use up to four servers as slave servers under a designated master server that uses the same SLC Configure master a
5. 3 If you select Add Single Time specify Start time and End time If the time is to cover whole days select the All day event box If you select Add Recurring Time specify time range recurrence pattern and range of recurrence 4 Click OK 5 Save your configuration changes by clicking Save in the yellow notification bar in the upper right corner of the Management Application When you edit an existing time profile remember that a time profile may contain more than one time period and that time periods may be recurring Analytics events see Overview of events and output on page 115 are typically data received from external third party video content analysis VCA see VCA on page 214 providers An example of a VCA based system could be an access control system Alarms properties Alarms definition When you configure Alarm definitions see Add an alarm on page 189 specify the following Enable Enables the Alarms feature Enter a name The alarm s name appears whenever the alarm is Alarm names do not have to be unique Description Enter a description optional www milestonesys com 190 Advanced configuration Milestone Husky M30 M50 Triggering event Sources Time profile Event based Time Limit Events triggered Related cameras Related map Initial alarm owner Initial alarm priority www milestonesys com Administrator s Manual This first list shows both system related e
6. About installing surveillance server software or XProtect Smart Client silently If you are a surveillance system administrator you can deploy the XProtect Smart Client or Milestone Husky to users computers by using tools such as Microsoft Systems Management Server SMS Such tools let you build up databases of hardware and software on local networks You can then use the databases for distributing and installing software applications such as XProtect Smart Client over local networks Install your surveillance server software Do not install Milestone Husky on a mounted drive A mounted drive is a drive that is attached to an empty folder on an NTFS NT File System volume with a label or name instead of a drive letter If you use mounted drives critical system features may not work as intended You do not for example receive any warnings if the system runs out of disk space Before you start Shut down any existing surveillance software 1 Run the installation file Depending on your security settings you may receive one or more security warnings Click the Run button if you receive a warning 2 When the installation wizard starts select language for the installer and then click Continue 3 Select if you want to install a trial version of Milestone Husky or indicate the location of your license file 4 Read and accept the license agreement and indicate if you want to participate in the Milestone data collection program
7. 5 Select Typical or Custom installation If you select Custom installation you can select application language which features to install and where to install them 6 Letthe installation wizard complete You can now begin to configure your Milestone Husky through its Management Application For more information see Get your system up and running on page 28 Install silently Surveillance system administrators can deploy XProtect Smart Client or Milestone Husky to users computers using tools such as Microsoft Systems Management Server SMS Such tools let administrators build up databases of hardware and software on local networks The databases can then among other things be used for distributing and installing software applications such as XProtect Smart Client over local networks 1 Locate the Smart Client installation program exe file MilestoneXProtectSmart Client exe or MilestoneXProtectSmart Client x64 exe for 32 bit and 64 bit versions respectively You www milestonesys com 25 Installation Milestone Husky M30 M50 Administrator s Manual find the file in a subfolder under the folder httpdocs The httpdocs folder is located under the folder in which your Milestone surveillance software is installed The path is typically C Program Files x86 Milestone Milestone SurveillanceXhttpdocsYSmart Client Installer version number bit version All Languages en US For example C Program Files x86 Mileston
8. Add a Video push driver as a hardware device If you add a Video push channel you must add the Video push driver to your Management Application Management Client To do so 1 Open the Add New Hardware Wizard in your Management Application Management Client 2 Choose the Manual option The Video push driver will not be detected in automatic hardware searches 3 Specify hardware device settings see Add hardware devices settings on page 180 and select the hardware driver manually 4 Once finished your Video push driver must be associated with your Video push channel To do so return to your Mobile server Video Push tab and click Find Cameras Add hardware devices settings Specify the following settings when you add a Video Push driver in the Add Hardware Devices wizard Select if the Video push driver should added to the XProtect video Use management system Address Type in the Milestone Mobile server IP address www milestonesys com 180 Advanced configuration Milestone Husky M30 M50 Administrator s Manual Type in the port number for your Video push driver The default port is 80 The port is for communication between the Milestone Mobile server and your XProtect server SE Important The port number you set must be identical with the port number you set when you specify your Video push settings see Video Push on page 182 If the port numbers are not identical your Video push channel will not work
9. Log integrity can t be Log integrity cannot be guaranteed guaranteed Log file name not found The log file was not present Log file name is empty The log file was present but empty www milestonesys com 148 Advanced configuration Milestone Husky M30 M50 Administrator s Manual Last line changed removed in TE RN log file name The last line of the log file did not match the validation criteria Encrypted data missing in log file name near line The encrypted part of the relevant log line was not present Inconsistency found in log file name near line The log line does not match the encrypted part Inconsistency found in log file name at beginning of log file The log file header is not correct This situation is most likely to occur if a user has attempted to delete the beginning of a log file Note Other messages that are not error related may also appear in the log check file Configure system event and audit logging Milestone Husky can generate various logs To configure logging do the following 1 In the Management Application s Navigation pane expand Advanced Configuration right click Logs and select Properties 2 Specify properties see Log properties on page 149 for your system logs including the event log and the audit log Administrators can only disable enable audit logging All other logs are compulsory 3 Save your configuration changes by clicking Save in the yellow
10. Port 22331 Used for communication with the Event Server service Your organization may also have selected to use any other port numbers for example if you have changed the server access on page 166 port from its default port number 80 to another port number Virus scanning Virus scanning uses a considerable amount of system resources on scanning all the data which XProtect Download Manager is archiving or using The scanning process may temporarily lock each file it scans which can further impact system performance negatively Therefore you should disable any virus scanning of affected areas such as camera databases and so on on the Milestone Husky server as well as on any archiving destinations if you are allowed to in your organization Time server use recommended Once your system receives images they are instantly time stamped However since cameras are separate units which may have separate timing devices power supplies and so on camera time and your system time may not correspond fully This may occasionally lead to confusion If your cameras supports timestamps Milestone recommends that you auto synchronize camera and system time through a time server for consistent synchronization For information about how to configure a time server try searching www microsoft com for time server time service or similar www milestonesys com 24 Before you start Milestone Husky M30 M50 Administrator s Manual Installation
11. Select the same user name as associated with the Video push User name channel when you added see Add a Video push channel on page 180 this Password Type in the password for the Video push driver The password for your Video push driver is Milestone this cannot be changed Hardware Driver Select the Video push driver Verified Select if the Video push driver runs on a secured HTTPS connection Once finished go back to your Milestone Mobile server gt Video Push tab and click Find Cameras to finish setting up the Video push channel Mobile server settings General Fill in and specify general settings for the Mobile server Server name Name of the Mobile server Description Description of the Mobile server Choose between all Mobile servers currently installed to the Mobile server specific XProtect system Only Milestone Mobile servers that are running are shown in the list Possible methods are HTTP only HTTP and HTTPS or HTTPS Connection type Only Default time frame 30 sec for how often the Mobile server client Client timeout HTTP must indicate to the Mobile server server that it is up and running Milestone recommends that you do not increase the time frame Select how you want to log in to the Mobile server server should Login method take place Possible methods are Automatic Windows Only or Basic Only XProtect Web Client Enable the use of XProtect Web Client Enable disable viewing of All Camer
12. gt you can select the required SQL Server from a list instead Tip If you get an error message telling you that the database is in use try exiting Microsoft SQL Server Management Studio Express completely then repeat steps 1 8 Tip VIDEOOSDB is the default name of the database containing the system configuration If you can find the database but it is not called VIDEOOSDB it could be because you gave the database another name during installation In the following we assume that the database uses the default name Step 5 Restart the Event Server service During the restore process the Event Server service is stopped to prevent configuration changes being made until you are done Remember to start the service again 1 On your surveillance system server click Start gt Control Panel gt Administrative Tools gt Services 2 Right click the Event Server click Start www milestonesys com 198 Backup and restore configuration Milestone Husky M30 M50 Administrator s Manual About the SQL Server Express transaction log and reasons for flushing it Each time a change in the Milestone Husky alarm data take place the SQL Server logs the change in its transaction log The transaction log is essentially a security feature that makes it possible to roll back and undo changes to the SQL Server Express database The SQL Server by default stores its transaction log indefinitely and therefore the transaction log builds up more and m
13. www milestonesys com 143 Advanced configuration Milestone Husky M30 M50 Administrator s Manual e Manual triggering Another user wants to share important video and sends it from XProtect Smart Client or from a custom made web page to the required Matrix recipient e Automatic triggering Video is sent to the relevant Matrix recipient automatically when a predefined event occurs for example when a door sensor detects that a door is opened or when the surveillance system detects motion in the video from a camera About Matrix recipients A computer on which Matrix triggered video can be viewed is known as a Matrix recipient In order to become a Matrix recipient the computer must have the XProtect Smart Client installed There are two ways in which Matrix triggered video can appear on a Matrix recipient e Manual triggering Another user wants to share important video and sends it from an XProtect Smart Client or from a custom made web page to the required Matrix recipient e Automatic triggering Video is sent to the relevant Matrix recipient automatically when a predefined event occurs for example when a door sensor detects that a door is opened or when the surveillance system detects motion in the video from a camera e For more information about Matrix recipients refer to the XProtect Smart Client User s Manual available on the Milestone Husky software DVD as well as from www milestonesys com or the XProtect Smart Cli
14. 3 Save your configuration changes by clicking the Save Configuration button in the Management Application toolbar 4 Make sure the Recording Server service is running Also make sure that the camera for which you just configured the event notification is displayed and that you have camera title bars enabled in XProtect Smart Client so you can see the yellow event indicator 5 In Windows Start menu select Run and type the following in the Open field o If you are performing the test on the Milestone Husky server itself telnet localhost 1234 o Ifyou are performing the test from a remote computer Substitute localhost with the IP address of your system s server Example If the IP address of the Milestone Husky server is 123 123 123 123 type telnet 123 123 123 123 1234 This opens a Telnet window In the above examples the number 1234 indicates the port on which the Milestone Husky server listens for generic events Port 1234 is the default port for this purpose but you can change this by specifying another port number as part of the general event handling configuration see Configure general event handling on page 121 If you have changed the alert and generic event port number on your system type your system s alert and generic event port number instead of 1234 6 Inthe Telnet window type the terms event substring required to trigger your generic event In our case a single term video is required sl Telnet localhost
15. If more than the allowed number of simultaneously connected clients attempt to log in only the allowed number of clients will be allowed access Any clients in excess of the allowed number will receive an error message when attempting to log in By default a maximum of ten simultaneously connected clients are Max number of clients allowed To specify a different maximum number simply overwrite the value Tip To allow an unlimited number of simultaneously connected access clients type 0 zero in the Max number of clients field A four minute session timeout period applies for client sessions on Milestone Husky In many cases client users may not notice this at all However the session timeout period will be very evident if you set the Max number of clients value to 1 When that is the case and the single allowed client user logs out four minutes must pass before it will be possible to log in again Local IP ranges You can specify IP address ranges which Milestone Husky should recognize as coming from a local network This can be relevant if different subnets are used across your local network 1 Click the Add button 2 In the Start Address column specify the first IP address in the range 3 In the End Address column specify the last IP address in the range 4 Repeatif you want to add other local IP address ranges Tip If required an IP address range can include only one IP address example 192 168 10 1 192 168 10 1
16. It also lets you manage the service In the notification area the system tray the Recording Server Manager s icon indicates whether the Recording Server service is running or not Hy A green icon in the notification area indicates that the Recording Server service is running Hd A red icon in the notification area indicates that the Recording Server service has stopped By right clicking the icon you can open the Management Application start and stop the Recording Server service view log files and view version information Monitor System Status Right click the notification area s Recording Server icon and select Show System Status to get access to the Status window The Status window lets you view the status of the image server s and connected cameras The status of each server camera is indicated by a color e Green indicates that the server or camera is running correctly e Gray indicates that the camera not the server is not running Typically a camera is indicated in gray in the following situations o The camera is not online as defined in the camera s online period schedule see Online period on page 142 www milestonesys com 17 Introduction Milestone Husky M30 M50 Administrator s Manual o The Recording Server service has been stopped e Red indicates that the server or camera is not running This may because it has been unplugged or due to a network or hardware error Errors are listed in the Re
17. Locate the Smart Client installation program exe file MilestoneXProtectSmart Client exe or MilestoneXProtectSmart Client_x64 exe for 32 bit and 64 bit versions respectively You find the file in a subfolder under the folder httpdocs The httpdocs folder is located under the folder in which your Milestone surveillance software is installed The path is typically C Program Files x86 Milestone Milestone SurveillanceXhttpdocsYSmart Client Installer version number bit version All Languages en US For example C Program Files x86 Milestone Milestone SurveillanceXhttpdocsYSmart Client Installer 6 0a 32 bit All Languages en US 2 Runa silent installation using one of the following two options a Run with default parameter settings To run a silent installation using the default values for all parameters start a command prompt cmd exe in the directory where the installation program is located and execute following command o For XProtect Smart Client installation MilestoneXProtectSmart Client exe quiet o For Milestone Husky installation MilestoneXProtectXProtect Professionallnstaller exe quiet This performs a quiet installation of the XProtect Smart Client Milestone Husky using default values for parameters such as target directory and so on To change the default settings see below b Customize default parameters using an xml argument file as input In order to customize the default installation
18. Serverrequites login use the SMTP server Security type Choose the type of security you want to use Only relevant when you have selected Server requires login username Specify the user name required for using the SMTP server Only relevant if you have selected Server requires login Specify Password the password required for using the SMTP server Max attachment size MB Specify a maximum size of attached images SMS About SMS With SMS notifications you can instantly get notified on your mobile device when your surveillance system requires attention To use the SMS notification feature you must connect a 3G USB modem to the server on which you have installed your system Your system can automatically send SMS notifications when e Motion see Motion detection amp exclude regions on page 102 is detected e Events occur You can select individually for each event whether you want to receive an SMS notification or not e Archiving see About archiving on page 133 fails if an SMS notification has been selected as part of the archiving properties see Archiving on page 141 Configure SMS notifications To configure SMS notifications do the following 1 In the Management Application s Navigation pane expand Advanced Configuration expand Notifications right click SMS and select Properties www milestonesys com 154 Advanced configuration Milestone Husky M30 M50 Administrator s Manual 2 Enable the use of
19. The Milestone Mobile server is installed on a server with the IP address 127 2 3 4 and is configured to accept HTTP connections on port 8081 and HTTPS connections on port 8082 default settings of the installer In the address bar of your browser type htip 127 2 3 4 8081 XProtectMobile Web or httes 127 2 3 4 8082 xProtectMobile Web depending on whether you want to use a standard HTTP connection or a secure HTTPS connection You can now begin using XProtect Web Client 4 Add the address as a bookmark in your browser for easy future access to XProtect Web Client If you use XProtect Web Client on the local computer on which you installed the Milestone Mobile server you can also use the desktop shortcut created by the installer Click the shortcut to launch your default browser and open XProtect Web Client Note that Internet browsers running the XProtect Web Client must have their cache cleared before you can use a new version of the XProtect Web Client System administrators must ask their XProtect Web Client users to clear out their browser s cache upon upgrade or force this action remotely you can do this action only in Internet Explorer in a domain Recording Server Manager The Recording Server service is a vital part of the surveillance system Video streams are only transferred to your system while the Recording Server service is running The Recording Server Manager informs you about the state of the Recording Server service
20. The slave server does not recognize a locally defined Windows user created on the Windows server and an event from the slave server is not be available for creating alarms You must add domain users to both the master server and the slave server with administrator access This allows you to see the events on the slave server and create alarms If you are set up as a basic user on both the master server and slave server with administrator rights on both you can see events on the slave server and create alarms when you log in to the master server with this user ID By default the Management Application does not prompt you for a login but does log you in with the Windows user ID with which you have logged in to Windows If you want to log in to the Management Application as a basic user you must therefore do the following Start the Management Application and go to File gt Log Out This opens a login dialog where you can use your basic user ID to log in Master slave properties If you have several Milestone Husky servers you can create a master slave setup A master slave setup allows users to connect to more than one server at the same time When users connect to the master server they instantly get access to the slave servers as well Master server properties Enable as master server Select to enable as master server Timeout Set timeout of slave update See Update Status on Slaves further below Add Lets you add slave servers Select M
21. all configurations made with this category for example access control actions do not work anymore Access Control Actions Actions specify the behavior of the access control system in the XProtect Smart Client based on the configuration of the triggering events You can specify one or more actions related to e An event category e Events from the access control system e Events from the XProtect system Triggering events are from a specific access control unit or from a group of access control units www milestonesys com 162 Advanced configuration Milestone Husky M30 M50 Trigger Event Source Time Profile Action Add access control action www milestonesys com Administrator s Manual Select from the list an event category that should trigger an action The list includes built in plug in and user defined event categories Select Access control event to create a trigger based on specific access control events instead of an event category Select External event to create a trigger based on an input event in the XProtect system Specify the input source in the Source field for each trigger Select the source which the action affects The options depend on the setting of the Trigger Event field For event categories and access control events select e All doors e Individual doors e Other Click Other to select multiple doors door access points or other units in the access control system For
22. forgetting to set any key parameters Glossary of Terms Milestone Husky M30 M50 Index Administrator s Manual 3 360 degrees panomorph support 207 360 lens e 104 A About access control integration 158 About accessing logs and exports 184 185 About activating licenses 28 32 33 37 194 About activating licenses after grace period 34 About alarms 187 189 About archiving 28 42 53 56 57 58 59 65 68 72 78 79 81 91 99 132 133 141 151 154 About archiving audio 135 About archiving locations 134 About archiving schedules 133 136 About archiving to other locations 134 About automatic device discovery 37 40 About backup and restore of configurations 195 About Central 157 About database resizing 72 About dedicated input output devices 65 123 About dynamic archive paths 134 About email 151 About events and output 115 www milestonesys com About handling daylight saving time 203 About hardware devices 64 About input and output 114 About installing surveillance server software or XProtect Smart Client silently 25 About licenses 32 About logs 147 About maps 188 189 About master and slave 168 About Matrix video sharing 29 143 About Matrix recipients 144 About microphones 64 113 About Milestone Mobile client 15 179 About MIP plug ins 187 194 About Mobile server 15 16 179 About Mobile Server M
23. on page 49 methods www milestonesys com 48 Getting started Milestone Husky M30 M50 Administrator s Manual Add hardware Scanning options Choose where you want your system to scan for cameras and devices By default the Scan local network checkbox is selected which means that you only scan your local network for devices However if you know the IP address or a range of IP addresses to which cameras and devices are attached specify these by clicking the Plus icon next to Add the IP addresses or IP ranges to be scanned You can add more than one range of IP addresses if you need to Add hardware Select hardware manufacturers to scan for If you know the specific manufacturer of your hardware device s select these in the dropdown on this page You can select as many manufacturers as you want to Note By default all manufacturers are selected If you want to reduce the scanning time or know the specific manufacturers of your cameras only select the checkboxes that represents these manufacturers Hardware detection and verification Scanning for hardware devices that match your selected manufacturers begins A status bar indicates how far in the scan process you are Once scanning for cameras and devices is complete you may need to provide user name and password for your selected devices or cameras When you have typed in the relevant credentials click the Verify button to add the device to your system Note Not all device
24. recordings for 78 Advanced configuration Milestone Husky M30 M50 Administrator s Manual Click the Open button to configure detailed and or camera specific Camera settings such as event notification PTZ preset positions and fisheye view areas for the selected camera Select All Click button to select all cameras in the Apply Template column Clear All Click button to clear all selections in the Apply Template column Set selected template value on Apply only a selected value from the template to selected cameras selected cameras Tip To select more than one value press CTRL while selecting Set all template values on selected cameras Apply all values from the template to selected cameras Dynamic path selection When you configure video and recording see About video and recording configuration on page 71 you can specify certain properties for many cameras in one go In the case of Dynamic Path Selection this is because the properties are shared by all cameras With dynamic archiving see About archiving on page 133 paths you specify a number of different archiving paths usually across several drives If the path containing the Milestone Husky database is on one of the drives you have selected for archiving Milestone Husky always tries to archive to that drive first If not Milestone Husky automatically archives to the archiving drive with the most available space at any time provided there is not a camera database
25. you can determine when to record audio Your choice applies for all cameras on your Milestone Husky system Speakers are by default enabled meaning that they are able to transfer audio to Milestone Husky If required you can disable an individual speaker in which case no audio will be transferred from the speaker to Milestone Husky Enabled The name as it appears in the Management Application as well as in clients You can overwrite the existing name with a new one Names must be unique and must not contain any of these special characters lt gt amp Y Speaker name Hardware properties Hardware name and video channels When you configure hardware devices on page 66 specify the following properties The name as it appears in the Management Application as well as in clients You can overwrite the existing name with a new one Names must be unique and must not contain any of these special characters lt gt amp Y Hardware name Enable disable each of the selected hardware device s video channels Many hardware devices only have a single video Video channel enabled channel in which case only one channel will be listed Other hardware devices typically video encoder devices have several video channels www milestonesys com 69 Advanced configuration Milestone Husky M30 M50 Administrator s Manual If some of the channels are unavailable this is because you are not licensed
26. 2 GB per camera www milestonesys com 137 Advanced configuration Milestone Husky M30 M50 Administrator s Manual or o the available disk space goes below 150 MB plus 20 MB per camera The difference ensures that very large disks will not necessarily be considered to be running out of disk space just because they have less than 10 disk space left IMPORTANT You will lose data from the archives being deleted 5 Ultimately if there are no archives to delete Milestone Husky will attempt to resize camera databases This will happen if o there is less than 5 disk space left and the available disk space goes below 20 GB plus 1 GB per camera 0r o the available disk space goes below 75 MB plus 10 MB per camera example with ten cameras the server would be running out of disk space if the remaining available disk space went below 175 MB 75 MB plus 10 MB for each of the ten cameras The difference ensures that very large disks will not necessarily be considered to be running out of disk space just because they have less than 5 disk space left IMPORTANT You lose the data deleted as part of the database resizing process When the recording server is restarted after database resizing the original database sizes are used Therefore you should make sure that the drive size problem is solved or adjust camera database sizes to reflect the altered drive size Tip Should the database resizing procedure take place you are
27. 42 EISES 42 Analytics Event Settings csseccesecesseeseseeeeneeeeeseeeeseaeseeneeeeeeeeseaeseseeeeeseeeseeesesnaeenseeeeeees 43 www milestonesys com Contents Milestone Husky M30 M50 Administrator s Manual Event Server Setting eege eege EE 44 GETTING STARTED isisssiesasseasseccstancestisasoessttsnecsteessesatsnenestanaienatstas OO ABOUT THE GETTING STARTED PAGE cccsesseeeeecennseeescensseeenecenseeeseenseeeseeenseesees 46 AUTOMATIC CONFIGURATION WIZARD ccccceesseeeeccenseeeeecensseeeeeeesseeeeeeenseeeeeeeneees 46 Automatic configuration wizard First page eren 46 Automatic configuration wizard Scanning options eese 46 Automatic configuration wizard Select hardware manufacturers to scan for 47 Automatic configuration wizard Scanning for hardware devices 47 Automatic configuration wizard Continue after scan eeeeeeessseseeess 47 ADD HARDWARE WIZARD DEE 47 Je rre ee 48 EIL 49 CONFIGURE STORAGE WIZARD EN 52 Configure storage Video settings and preview eese 52 Configure storage Online schedule cesses eeeeeeee eene nennen nnn 52 Live and recording settings Motion JPEG cameras esee 53 Live and recording settings MPEG cameras e
28. ATM 207 Attachment Settings email 153 Audio 97 Audio recording 90 Audio selection 91 Automatic configuration wizard 28 46 Continue after scan 47 First page 46 Scanning for hardware devices 47 www milestonesys com Administrator s Manual Scanning options 46 Select hardware manufacturers to scan for 47 Automatic response if running out of disk space 136 AVI 207 B Back up and restore alarm and map configuration 196 Back up system configuration 195 Backup and restore configuration 195 Basic and Windows users 62 Before you start 21 Browser 207 C Camera access 140 172 173 175 Camera and database action 67 68 Camera properties 93 Cameras and storage information 71 Camera specific scheduling properties 142 Cardholders 164 Carousel 207 Central 157 207 Central properties 157 Change default file paths 38 Change SLC 35 Clients 12 Codec 207 217 Index Milestone Husky M30 M50 Configure camera specific schedules 29 73 75 139 142 143 Configure email notifications 126 128 131 152 Configure general event handling 117 121 122 129 Configure general scheduling and archiving 29 75 138 139 140 Configure hardware devices 66 69 70 71 105 Configure hardware output on event 115 117 118 119 120 132 Configure master and slave servers 10 29 168 Configure Matrix 144 Configure mi
29. DE While you type in the Telnet window you may experience an echo This is the server repeating some or all of the characters it receives It will not have any impact as long as you are sure you type the relevant characters 7 Close the Telnet window X You must close the window since your input is not sent to the surveillance system until you close the window www milestonesys com 122 Advanced configuration Milestone Husky M30 M50 Administrator s Manual 8 Go to XProtect Smart Client If the yellow event indicator lights up for the required camera your generic event works as intended General event properties Ports and polling The General Event Properties window lets you specify network settings to be used in connection with event handling Jar e Alert and generic event port SMTP event port FTP event port Polling interval 1 10 second www milestonesys com Specify port number to use for handling events Default port is port 1234 Specify port number to use for sending event information from hardware devices to Milestone Husky via SMTP Default port is port 25 Port to use for FTP communication with the hardware device Default port is port 21 For a small number of hardware devices primarily dedicated input output devices see About dedicated input output devices on page 65 it is necessary for Milestone Husky to regularly check the state of the hardware devices input ports in o
30. Default is C MediaDatabase To browse for another folder click the browse icon next to the required cell You can only specify a path to a folder on a local drive You cannot specify a path to a network drive If you use a network drive it is not be possible to save recordings if the network drive becomes unavailable If you change the recording path and you have existing recordings at the old location you are asked whether you want to move the recordings to the new location recommended leave them at the old location or delete them Tip If you have several cameras and several local drives are available you can improve performance by distributing individual cameras databases across several drives 58 Getting started Milestone Husky M30 M50 Administrator s Manual Only editable if not using dynamic paths for archiving see About archiving on page 133 Path to the folder in which the camera s archived recordings should be stored Default is C MediaDatabase To browse for another folder click the browse icon next to the relevant cell If you change the archiving path and there are Archiving Path existing archived recordings at the old location you are asked whether you want to move the archived recordings to the new location recommended leave them at the old location or delete them Note that if you move archived recordings Milestone Husky will also archive what is currently in the camera database In case you
31. Event A occurs until Event B occurs Mondays from 08 30 until 17 45 shown in yellow The two options can be combined Wl put they cannot overlap in time Select the required profile for the e mail notification schedule for the camera s in question You specify a camera s e mail notification E mail periods by creating schedule profiles based on periods of time example Mondays from 08 30 until 17 45 shown in blue www milestonesys com 139 Advanced configuration Milestone Husky M30 M50 Select All Clear All Set selected template value on selected cameras New schedule profile SMS PTZ Patrolling Scheduling options Administrator s Manual Click button to select all cameras in the Apply Template column Click button to clear all selections in the Apply Template column Apply only a selected value from the template to selected cameras Tip To select more than one value press CTRL while selecting Create a new schedule profile of any type by clicking the Create button Select the required profile for the SMS notification schedule for the camera s in question You specify a camera s SMS notification periods by creating schedule profiles based on periods of time example Mondays from 08 30 until 17 45 shown in green Only available for PTZ pan tilt zoom cameras with patrolling the continuous movement of a PTZ camera between a number of preset positions Lets you select the required profile for the PTZ pat
32. Milestone XProtect IP video management software the XProtect Smart Client is an easy to use client application that provides intuitive control over security installations Manage security installations with XProtect Smart Client which gives users access to live and recorded video instant control of cameras and connected security devices and an overview of recordings Available in 26 languages XProtect Smart Client has an adaptable user interface that can be optimized for individual operators tasks and adjusted according to specific skills and authority levels The interface allows you to tailor your viewing experience to specific working environments by selecting a light or dark theme depending on room lighting or brightness of the video It also features work optimized tabs and an integrated video timeline for easy surveillance operation Using the Milestone Integration Platform users can integrate various types of security and business systems and video analytics applications which you manage through XProtect Smart Client XProtect Smart Client must be installed on users computers Surveillance system administrators manage clients access to the surveillance system through the Management Application Recordings viewed by clients are provided by your XProtect system s Image Server service The service runs in the background on the surveillance system server Separate hardware is not required To download XProtect Smart Client you must conn
33. Record all frames on event Start Event Stop Event Dual stream Frame rate for viewing live and recorded video from the camera Select number of frames per second Keyframes stored at specified intervals record the entire view of the camera whereas the following frames record only pixels that change This helps greatly reducing the size of MPEG files Select the check box if you only want to record keyframes Note that you can specify exceptions if motion is detected or events occur Allows you to make exceptions if you have selected to record keyframes only Select this check box to record all frames when motion is detected Two seconds after the last motion is detected the camera will return to recording keyframes only Allows you to make exceptions if you have selected to record keyframes only Select this check box to record all frames when an event occurs and until another event occurs Use of this feature requires that events have been defined and that you select start and stop events in the neighboring lists Tip If you have not yet defined any suitable events you can quickly do it use the Configure events list located below the other fields Use when recording on Event or Motion Detection amp Event Select required start event The camera will begin recording all frames when the start event occurs Select required stop event The camera will again only recording keyframes when the stop event occurs This featur
34. SMS by selecting the Enable SMS check box 3 Specify required properties see SMS properties on page 155 4 Choose a schedule profile to associate with your SMS notifications Note Your system comes with two simple schedule profiles Always on and Always off which you cannot edit or delete If these do not meet your needs you can create any number of customized schedule profiles for each camera You can reuse a customized schedule profile for more than one purpose if you want to SMS properties Message Settings SMS Specify the following message settings for SMS Enables the use of SMS notifications allowing you to specify further Enable SMS properties Indicate the telephone number of the recipient To send SMS to Recipient s more than one recipient separate the phone numbers with a semicolon Specify required message text for the SMS notification Message text must only contain the following characters a z A Z 0 9 as well Message text as commas and full stops Note that camera information date and time information are all automatically included in SMS notifications Click a link to include a variable to the notification The options are e Name of triggering event Variables e Camera name e Trigger time the time when the notification was registered e Error text for example camera failure Specify the number of seconds to ignore sending similar Ignore similar messages for notifications This f
35. Select number of frames then select the time unit interval second minute or hour Live Frame Rate If the camera supports dual stream and dual stream is enabled the Live Frame Rate column will be read only with the value Dual streaming which cannot be altered Select under which conditions video from the camera should be recorded e Always Record whenever the camera is enabled see General on page 93 and scheduled to be online see Online period on page 142 the latter allows for time based recording e Never Never record Live video will be displayed but since no video is kept in the database users will not be able to play back video from the camera e Motion Detection Select this to record video in which motion see Motion detection amp exclude regions on page 102 is detected Unless post recording see the following Record on is used recording will stop immediately after the last motion is detected e Event Select this to record video when an event occurs and until another event occurs Use of recording on event requires that events have been defined and that you select start and stop events Tip If you have not yet defined any suitable events you can quickly do it use the Configure events list located below the other fields e Motion Detection and Event Select this to record video in which motion is detected or when an event occurs and until another event occurs Remember to select star
36. The ability to define if and how selected areas of a camera s view should be masked before distribution For example if a Milestone Husky camera films a street you can mask certain areas of a building for example windows and doors with privacy masking in order to protect residents privacy PTZ Pan tilt zoom A highly movable and flexible type of camera PUK Personal Unblocking Key or PIN Unlock Key number used as an extra security measure for SIM cards R Recording On IP video surveillance systems recording means saving video and if applicable audio from a camera in the cameraa s database on the surveillance system In many IP surveillance systems all the www milestonesys com Administrator s Manual video audio received from cameras is not necessarily saved Saving of video and audio in a cameraa s database is in many cases started only when there is a reason to do so for example when motion is detected when an event occurs or when a specific period of time begins Recording is then stopped after a specified amount of time for example when motion is no longer detected when an event occurs or when a time period ends The term recording originates from the analog video era when images were taped only when the record button was pressed Recording Server service Windows service without any user interface used by Milestone Husky for recording and displaying video Video is only trans
37. When using e mail notifications also bear in mind individual cameras scheduling Only available if e mail notification see Configure email notifications on page 152 is enabled Select to include an image recorded at the time the event is triggered in the e mail notification then select the relevant camera in the list next to the check box 131 Advanced configuration Milestone Husky M30 M50 Administrator s Manual Only available if SMS notification see Configure SMS notifications on page 154 is enabled Select if Milestone Husky should automatically send an SMS when the event occurs Recipients are defined as part of the SMS notification configuration When using SMS notifications also bear in mind individual cameras scheduling Send SMS if this event occurs Delete Delete a selected event Add a new event When the Generic Events node is selected Add clicking Add will add a new generic event When a specific generic event is selected clicking Add will add a timer event on page 120 to the selected generic event Output control on event Events and Output specific properties When you add output controls on events see Configure hardware output on event on page 120 specify the following properties Event Select the required event Output Select the required output event Scheduling and archiving About scheduling The scheduling feature lets you specify e When you want to archive see About archiving
38. an advanced lens You will not see the fisheye properties until certain conditions are met The camera must be either a dedicated fisheye camera or be equipped with a special fisheye lens A special fisheye license key is also required You enter the key when you configure the hardware device see Configure hardware devices on page 66 to which the fisheye camera is attached www milestonesys com 105 Advanced configuration Milestone Husky M30 M50 Administrator s Manual You configure the camera s fisheye functionality by adjusting its fisheye view field indicated by a green circle in the fisheye view until the circle encloses the actual image area of the fisheye lens Your settings are then used by the fisheye technology for converting the circular fisheye view into a flattened rectangular view If the camera is mounted on a ceiling you can adjust properties to reflect this by selecting the check box Ceiling mount Resolution values are automatically displayed above the fisheye Resolution image When using fisheye resolution will automatically be set to the highest possible value Controls the horizontal X radius of the green circle Move the slider to the left for a narrower circle or to the right for a wider X radius circle Alternatively specify a value between 0 and 800 in the field next to the slider O corresponds to the slider s leftmost position 800 corresponds to the slider s rightmost position A vital par
39. archive to that drive first If not Milestone Husky automatically archives to the archiving drive with the most available space at any time provided there is not a camera database using that drive Which drive has the most available space may change during the archiving process and archiving may therefore happen to several archiving drives during the same process This fact will have no impact on how users find and view archived recordings Specify when you want Milestone Husky to automatically move recordings to your archiving path s You can specify up to 24 archiving times per day with minimum one hour between each one Select the hour minute and second values and click the up and down buttons to increase or decrease values or simply overwrite the selected value and then click Add The more you expect to record the more often you should archive Lets you add a network drive to the list of drives First specify the network drive then click Add the button becomes available when you specify a network drive Note that network drives cannot be used for recording only for archiving Recording and archiving settings Select recording and archiving see About archiving on page 133 paths for each individual camera All properties on a white background are editable properties on a light blue background cannot be edited Recording Path www milestonesys com Path to the folder in which the camera s database should be stored
40. be online that is transfer video to Milestone Husky Cameras should use speedup that is use a higher than normal frame rate You want to receive email and or SMS notifications regarding cameras PTZ cameras should patrol and according to which patrolling profile Archiving should take place See Configure general scheduling and archiving on page 138 and Configure camera specific schedules on page 73 Configure motion detection To configure motion detection do the following 1 2 In the Management Application navigation pane expand Advanced Configuration expand Cameras and Storage Information right click the relevant camera and select Properties In the Camera Properties window select the Recording Properties tab and select the relevant settings see About motion detection settings on page 72 Select the Motion Detection tab If there are any areas to exclude from motion detection for example if the camera covers an area where a tree is swaying in the wind you can exclude that area see Exclude regions on page 60 by selecting it with your mouse www milestonesys com 75 Advanced configuration Milestone Husky M30 M50 Administrator s Manual 4 Fillin the relevant properties see Motion detection amp exclude regions on page 102 Note that there are some differences in motion detection behavior for PTZ cameras see About motion detection and PTZ cameras on page 73 Disable or delete cameras All came
41. button Paths must be reachable by the surveillance system server and you must specify the path using the UNC Universal Naming Convention format example server volume directory When the new path is added you can select it for use as a dynamic archiving path Add the path specified in the New path field to the list Remove a selected path which has previously been manually added from the list You cannot remove any of the initially listed paths not even when they are selected When you configure video and recording see About video and recording configuration on page 71 you can specify certain properties for many cameras in one go Either in order to speed up things or because the properties in question are shared by all cameras rather than being specific to individual cameras In Milestone Husky the term recording means saving video and if applicable audio from a camera in the camera s database on the surveillance system server Video audio is often saved only when there is a reason to do so for example as long as motion is detected when an event occurs and until another event occurs or within a certain period of time All properties on a white background are editable properties on a light blue background cannot be edited Note that all of the Video Recording properties can also be specified individually for each camera see Recording on page 97 Template Apply Template Camera Name www milestonesy
42. can be activated automatically when events occur Example When a door is opened hardware input event lights are switched on hardware output When making the associations you can select between all output and events defined on your Milestone Husky server You are not limited to selecting output or events defined on particular hardware devices 1 In the Management Application s navigation pane expand Advanced Configuration then expand Events and Output Right click Output Control on Event and select Properties 2 Fill in the relevant properties see Output control on event Events and Output specific properties on page 132 3 Click OK 4 Save your configuration changes by clicking Save in the yellow notification bar in the upper right corner of the Management Application www milestonesys com 120 Advanced configuration Milestone Husky M30 M50 Administrator s Manual You can use a single event for activating more than one output You cannot delete associations but you can change your selections or select None in both columns as required Tip If you have not yet defined any suitable event or output you can quickly do it Use the Configure events list and or Configure Output button located below the list of associations Configure general event handling Before configuring events of any type configure general event handling such as which ports Milestone Husky should use for event data Normally you can just use
43. cannot configure motion detection separately for each of a PTZ camera s preset positions e In order to activate unwanted recordings notifications and more the system automatically disables motion detection while a PTZ camera moves between two preset positions After a number of seconds the transition time specified as part of the PTZ camera s PTZ patrolling properties see PTZ patrolling on page 109 the system automatically enables motion detection again Configure camera specific schedules If you base your schedule profile or parts of it on events within periods of time remember to select Start event and Stop event from the lists below the calendar section Tip If you have not yet defined any suitable events you can quickly do it use the Configure events list located below the other fields The fact that a camera transfers video to Milestone Husky does not necessarily mean that video from the camera is recorded Recording is configured separately see Configure video and recording see About video and recording configuration on page 71 For each camera you can create schedule profiles based on www milestonesys com 73 Advanced configuration Milestone Husky M30 M50 Administrator s Manual Online periods Periods of time example Mondays from 08 30 until 17 45 shown in pink papia pud Events within periods of time example from Event A occurs until Event B occurs Mondays from 08 30 until 17 4
44. causing the alarm e Source device visibility if the device causing the alarm is not set to be visible to the user the user cannot see the alarm in the alarm list in the XProtect Smart Client See Configure User Access wizard see Manage user access wizard on page 62 e Rightto trigger manually defined events if manually defined events see Add a manual event on page 119 are available in your Milestone Husky system these can determine if the user can trigger selected manually defined events in the XProtect Smart Client See Configure User Access wizard see Manage user access wizard on page 62 e External plug ins if any external plug ins are set up in your system these might control user s rights to handle alarms e General access rights can determine whether the user is allowed to only view or also to manage alarms See Configure User Access wizard see Manage user access wizard on page 62 www milestonesys com 187 Advanced configuration Milestone Husky M30 M50 Administrator s Manual About time profiles for alarms Alarms can also be based on time profiles for alarms see Add a time profile for alarms on page 190 Time profiles for Alarms are periods of time to use when youcreate alarm definitions You can for example create a time profile for alarms covering the period from 2 30 PM till 3 30 PM on Mondays and then use the time profile to make sure that certain alarm definitions are only enabled within
45. database sizes are used Therefore you should make sure to solve the drive size problem Should the database resizing procedure take place you are informed on screen in XProtect Smart Client in log files and if set up through notifications About motion detection settings Motion detection settings are linked to the Recording properties see Recording on page 97 settings for the camera Motion detection is enabled as default Disabling it will improve CPU and RAM performance of your Milestone Husky system but will depending on your system settings also affect your motion detection event and alarm management In the following two tables you can see the differences between enabling table 1 and disabling table 2 built in motion detection for a camera Enabled motion detection Always Yes Yes Yes Yes Never No Yes Yes No Built in Motion Detection Yes Yes Yes Yes Built in Motion Detection amp Event or Yes Yes Yes Yes Event only www milestonesys com 72 Advanced configuration Milestone Husky M30 M50 Administrator s Manual Disabled motion detection Always Yes No Yes No Never No No Yes No Built in Motion Detection No No Yes No Built in Motion Detection amp Event or Yes depending No Yes depending No on settings on settings Event only About motion detection and PTZ cameras Motion detection generally works the same way for PTZ pan tilt zoom cameras as it does for regular cameras However you
46. disruption you may want to restart services at a time when you do not expect that any important incidents take place Users connected to your system through clients can remain logged in during the restart of services but may experience a short video outage Note that the system stores changes in a restore point see Restore system configuration from a restore point on page 201 so that you can return to a working configuration if something goes wrong About the built in help To use your system s built in help click the Help button in the Management Application s toolbar or press the F1 key on your keyboard The help system opens in your default Internet browser and allows you to switch between the help and your system itself The help system is context sensitive This means that when you press F1 for help while you work in a particular dialog the help system displays help that matches that dialog Navigate the built in help system To navigate between the contents of the help system use the help tabs Contents Index Search or use the links inside the help topics e Contents navigate the help system based on a tree structure e Index contains an alphabetical indexation of help topics www milestonesys com 30 First time use Milestone Husky M30 M50 Administrator s Manual e Search search for help topics that contain particular terms of interest For example you can search for the term zoom and every help topic that con
47. drives critical system features may not work as intended You do not for example receive any warnings if the system runs out of disk space Before you start Shut down any existing surveillance software 1 Run the installation file Depending on your security settings you may receive one or more security warnings Click the Run button if you receive a warning 2 When the installation wizard starts select language for the installer and then click Continue 3 Select if you want to install a trial version of Milestone Husky or indicate the location of your license file 4 Read and accept the license agreement and indicate if you want to participate in the Milestone data collection program 5 Select Typical or Custom installation If you select Custom installation you can select application language which features to install and where to install them 6 Letthe installation wizard complete You can now begin to configure your Milestone Husky through its Management Application For more information see Get your system up and running on page 28 www milestonesys com 197 Backup and restore configuration Milestone Husky M30 M50 Administrator s Manual Step 4 Restore alarms data in SQL Server Express database Luckily most users never need to restore their backed up alarm data but if you ever need to do the following 1 In the Windows Start menu open Microsoft SQL Server Management Studio Express 2 Connectto a
48. each camera you can select between all output on your Milestone Husky system regardless whether output originates on another hardware device than the camera itself 2 Click the button to copy the selected output to the o Onmanual activation list in which case the output is available for manual activation in the Smart Client and or o On motion detected list in which case the output is activated when motion is detected in video from the camera If required the same output can appear on both lists 3 Repeat for each required output If you later want to remove an output from the one of the lists select the output in question and click the button Motion detection and exclude regions When you configure video and recording see About video and recording configuration on page 71 for specific cameras adjusting motion detection is important because it may determine when video from the camera is recorded when e mail notifications are generated when hardware output such as lights or sirens is activated etc Time spent on finding the best possible motion detection settings for each camera may help you later avoid unnecessary recordings notifications etc Depending on the physical location of the camera it may be a very good idea to test motion detection under different physical conditions day night windy calm weather etc Before you configure motion detection for a camera you should configure the camera
49. email notifications on page 152 is enabled Select if Milestone Husky Send e mail if this event should automatically send an e mail when the event occurs OCCUIS Recipients are defined as part of the e mail notification configuration When using e mail notifications also bear in mind individual cameras scheduling Only available if e mail notification see Configure email notifications on page 152 is enabled Select to include an image recorded at the time the event is triggered in the e mail notification then select the relevant camera in the list next to the check box Attach image from camera Delete Delete a selected event Add a new event When Global or a specific camera is selected clicking Add adds a new manual event When a specific manual event is selected clicking Add adds a timer event see Add a timer event on page 120 to the selected manual event Add Only available if SMS notification see Configure SMS notifications on page 154 is enabled Select if Milestone Husky should automatically send an SMS when the event occurs Recipients are defined as part of the SMS notification configuration When using SMS notifications also bear in mind individual cameras scheduling Send SMS if this event occurs Timer event When you add timer events see Add a timer event on page 120 specify the following properties Specify a name Names must be unique and must not contain any of these special characters
50. example we have specified that when motion is detected on Camera b the selected Matrix recipient should connect to Camera b Kei Alam Cental Dette 4 Motion on Back Door West Wing Camera b Pp Connect Back Door weg Comesa ti www milestonesys com 146 Advanced configuration Milestone Husky M30 M50 Logs About logs Administrator s Manual Your system can generate various logs Log types Management Application log files Recording Server service log files Image Server service log files Image Import service log files Event log files www milestonesys com Shows Management Application activity For every day you use the Management Application a new log file is created You cannot disable this type of logging Management Application log files are named according to the structure AdminY YY YMMDD log for example Admin20091231 log Shows Recording Server service activity A new log file is created for each day this service is used You cannot disable this type of logging Recording Server service log files are named according to the structure RecordingServerY Y Y YMMDD log for example RecordingServer20091231 log Shows Image Server service activity A new log file is created for each day the service is used You cannot disable this type of logging Image Server service log files are named according to the structure ISLog_YYYYMMDD log for example ISLog_20091231 log Shows Image Import service activi
51. external event Select the source from a list of events and input devices in the XProtect system Select the time profile in which you want the action to be performed if triggered Configure time profiles as part of Advanced Configuration Select the type of action e Display access request notification e Goto PTZ preset e Start recording e System action For each action specify action details To set up multiple actions click Add access control action You can do this for example if you want different actions triggered by the same event depending on weekend vs office hours Click to add and define actions as required 163 Advanced configuration Milestone Husky M30 M50 Administrator s Manual Configure the parameters for an action Display access request notification o Specify which cameras microphones or speakers the XProtect Smart Client user connects to via the notification user interface when a given event occurs Also specify the sound to alert the user when the notification pops up To enable more commands in the notification see Add Command Go to PTZ preset Action details o Specify the camera and select from the pre configured presets a pattern for the camera and the time of return to preset when a given event occurs Start recording o Specify the cameras that should start recording and the duration when a given event occurs System action o Specify an action predefined in the XProtect
52. for Use one ENEE of the two Set buttons to actually apply the template Select All Click button to select all cameras in the Apply Template column Clear All Click button to clear all selections in the Apply Template column Apply template on selected AREE Apply the value from the template to selected cameras Live and recording settings Motion JPEG cameras This wizard page only appears if one or more of your cameras use the MJPEG video format Select pre and post recording which allows you to store recordings from the time before and after detected motion and or specified events Also specify which frame rates to use for each camera You can store recordings from periods preceding detected motion Pre recording and or start events Select check box to enable this feature Specify the required number of seconds in the neighboring column Specify the number of seconds for which you want to record video from before recording start conditions that is motion or start event are met Usually only some seconds of pre recording is required but you can specify up to 65535 seconds of pre recording corresponding to 18 hours 12 minutes and 15 seconds However if specifying a very long pre recording time you can potentially run into a scenario where your pre recording time spans scheduled or unscheduled archiving see About archiving on page 133 times That can be problematic since pre recording does not work well during archiving Se
53. from camera to camera If motion detection see Motion detection amp exclude regions on page 102 is enabled in Milestone Husky for the camera in question note the input type System Motion Detection which lets you turn detected motion in the camera s video stream into an event Note that some types of input are mutually exclusive When you select one type of input you may therefore note that other types of input become unavailable for selection For each selected type of input select required properties see Hardware input event on page 126 When ready click OK or click the Add button to add a timer event on page 120 to the event you have just created Save your configuration changes by clicking Save in the yellow notification bar in the upper right corner of the Management Application Add a hardware output With hardware output you can add external output units such as lights sirens door openers etc to your Milestone Husky system Once added output can be activated automatically by events or detected motion or manually by client users Before you specify output verify that sensor operation is recognized by the hardware device with which you are going to use the output Most hardware devices are capable of showing this in their configuration interfaces or via CGI script commands Also check the release notes to verify that output controlled operation is supported for the hardware device and firmware used To add a ha
54. group you just created and Add basic users on page 171 or Add Windows users on page 172 as required Configure user and group rights User group rights are configured during the process of adding users groups see Add basic Users on page 171 Add Windows users on page 172 and Add user groups on page 173 Note that you can also add basic and Windows users through the Manage user access wizard on page 62 However when using the wizard all users you add will have access all to cameras including any new cameras added at a later stage If you at a later stage want to edit the rights of a user or group 1 In the Management Application s navigation pane expand Advanced Configuration expand Users right click the required user or group and select Properties 2 Edit General Access on page 174 and Camera Access on page 175 properties These properties determine the rights of the user group 3 Click OK 4 Save your configuration changes by clicking Save in the yellow notification bar in the upper right corner of the Management Application www milestonesys com 173 Advanced configuration Milestone Husky M30 M50 User properties User information User name Password User type Group information Group name General access Administrator s Manual Edit the user name You can only edit this if the selected user is a Basic user Names must be unique and must not contain any of these special characters
55. if relevant be integrated with the map functionality see About maps on page 189 The Alarms feature is a powerful monitoring tool providing instant overview of alarms and possible technical problems IMPORTANT You can only view alarms based on the Alarms feature in XProtect Smart Client 6 0 if you run XProtect Smart Client 6 0 in a 32 bit version not in a 64 bit version Tip You can use manual events for triggering alarms and if required use the same event to trigger several different alarms www milestonesys com 188 Advanced configuration Milestone Husky M30 M50 Administrator s Manual About maps With maps as an integrated part of alarms you get a physical overview of your surveillance system with the possibility to assign cameras to a map you can always tell where alarms originate which cameras are placed where and in what direction are they pointing Also you can use maps to navigate from large perspectives to detailed perspectives and vice versa for example a state map can have hot zones small icons on the map that point to more detailed maps of cities neighborhoods streets floor plans and so on Example Hierarchy of maps All user interaction with maps including adding and maintaining maps takes place in XProtect Smart Client For detailed information see the XProtect Smart Client documentation Example Map in XProtect Smart Client In order to use maps the Event Server service must be runni
56. in with an account that has administrator rights Installation cannot be successful if you use a standard user account About Video push Video push is feature in your Milestone Mobile client that allows you to use your mobile device s camera to for example collect evidence when you investigate an alarm or event You do this by sending a video stream from your mobile device to your system In the Mobile server settings you can set up how many users should be able to use the Video push feature in the system About saving configuration changes in XProtect Enterprise 8 0 and streamlined software versions If you are logged into the Milestone Mobile client and are watching one or more cameras views while at the same time changing configuration in the Management Application the live video from the camera may freeze in the Milestone Mobile client if you click File gt Save in the Management Application To avoid this scenario you must restart the Milestone Mobile service manually See the Windows Help for information about how to do this If you are using newer versions of XProtect the Milestone Mobile service restarts with the other services and no user action is required Add edit a Mobile server 1 Goto Servers gt Mobile Servers From the menu that appears select Create New Fill in edit the needed properties IMPORTANT If you edit settings for Login method All cameras view and Outputs and events while you are connected to the Mil
57. informed on screen in XProtect Smart Client in log files and or in notifications see About notifications on page 151 if set up View archived recordings You can view archived recordings via the Smart Client Use for example all of the Smart Client s advanced features video browsing and export for archived recordings Stored archives Exported archives Configure general scheduling and archiving To configure general scheduling and archiving do the following 1 In the Management Application navigation pane expand Advanced Configuration right click Scheduling and Archiving and select Properties 2 Specify properties as required for Scheduling all cameras on page 139 Scheduling options on page 140 and Archiving on page 141 3 Your system comes with two simple schedule profiles Always on and Always off which you cannot edit or delete If these do not meet your needs you can create any number of customized schedule profiles for each camera You can reuse a customized schedule profile for more than one purpose if you want to www milestonesys com 138 Advanced configuration Milestone Husky M30 M50 Administrator s Manual 4 Save your configuration changes by clicking Save in the yellow notification bar in the upper right corner of the Management Application When archiving disable any virus scanning on page 24 of camera databases and archiving locations General scheduling properties Scheduling a
58. kept in the storage and the system does not save any new recordings This ensures that video recorded as evidence is never deleted automatically and remains on the hard disk drive until you change system settings in your system or you manually remove the recordings from your storage Similarly if you remove a hardware device from the Management Application recordings from the device are still kept on your storage You can playback recordings in XProtect Smart Client even if you have removed the device in the Management Application www milestonesys com 37 Settings Milestone Husky M30 M50 Summary When the storage on which you are recording becomes full When you delete a device in the Management Application Playback in XProtect Smart Client Retention time Administrator s Manual The system deletes oldest recordings to make room for new recordings The system deletes all recordings from the removed device If you have removed the device from the Management Application playback is no longer possible in XProtect Smart Client because the system deletes recordings from the device when you remove it You can set and customize retention time for your recordings The system stops saving new recordings and keeps the oldest recordings The system keeps all recordings from the removed device Even if you have removed the device from the Management Application playback is still possible in XProtect Smart Clie
59. lt gt amp Y J Only editable if the selected user is of the type basic user Edit the password Remember to repeat the password to be sure you have specified it correctly Non editable field displaying whether the selected user is of the type basic user or Windows user group Edit the group name Names must be unique and must not contain any of these special characters lt gt amp Y J When you add or edit basic users see Add basic users on page 171 Windows users see Add Windows users on page 172 or groups see Add user groups on page 173 specify general access settings Live Playback Setup Edit shared views www milestonesys com Ability to access the Live tab in XProtect Smart Client Ability to access the Playback tab in XProtect Smart Client Ability to access setup mode in XProtect Smart Client Tip By clearing the Live Playback and Setup check boxes you can effectively disable the user s group s ability to use XProtect Smart Client You can use this as a temporary alternative to deleting the user group for example while a user is on vacation Ability to create and edit views in shared groups in XProtect Smart Client Every user can access views placed in shared groups If a user group does not have this right shared groups are protected indicated by a padlock icon in XProtect Smart Client 174 Advanced configuration Milestone Husky M30 M50 Administrato
60. lt gt amp Y J Timer event name Some cameras only support event names of a certain length and or with a certain structure Refer to the camera s documentation for exact details Specify the amount of time that should pass between the main Timer event occurs after event occurring and the timer event in seconds or minutes www milestonesys com 128 Advanced configuration Milestone Husky M30 M50 Administrator s Manual Generic event When you add generic events see Test a generic event on page 121 specify the following properties Specify aname Names must be unique and must not contain any of these special characters lt gt amp Y J Event name Some cameras only support event names of a certain length and or with a certain structure Refer to the camera s documentation for exact details Read only field displaying the port number on which Milestone Husky listens for generic events default is port 1234 The port Event port number can be changed as part of the general event handling configuration see Configure general event handling on page 121 Lets you specify the individual items for which Milestone Husky should look out for when analyzing data packages Specify one or more terms then click the Add button to add the specified term s to the Event message expression field the content of which will be used for the actual analysis Examples e Single term User001 when ad
61. master server and click OK In the Management Application s navigation pane right click the slave server which you want to become master server and select Properties Then select Enable as master server Next click Add to add slave servers to the new master server e How dolensure that am actually connected to my slaves You can verify the connection to your slaves by clicking Update Status and let the system report the number of connected slaves back to you Event Server installation in a master slave setup To run a master slave setup choose a Typical installation on the master server and Custom installation where you do not install the Event Server service on the slave server s This is because there can only be one Event Server service in a master slave setup If you install more than one Event Server service the master server may experience problems with accessing cameras on slave servers However if you have an Event Server installed on the master server and no Event Server installed on slave servers you can create alarms that triggers when events occur on the slave If you cannot see www milestonesys com 169 Advanced configuration Milestone Husky M30 M50 Administrator s Manual an event from the slave server when you create an alarm and enter the source in the Management Application this may be because you need to be a user on the slave server with administrator access before you can see the events on the slave server
62. on page 133 e That some cameras transfer video to Milestone Husky at all times e That some cameras transfer video only within specific periods of time or when specific events occur e When you want to receive notifications from the system You can set up general scheduling properties for all your cameras or individual properties per camera You can set up when e One or more cameras should be online that is transfer video to Milestone Husky e One of more cameras should use speedup that is use a higher than normal frame rate www milestonesys com 132 Advanced configuration Milestone Husky M30 M50 Administrator s Manual e You want to receive any notifications see About notifications on page 151 regarding one or more cameras e Archiving takes place e PTZ cameras should patrol and according to which patrolling profile About archiving Archiving is an integrated and automated feature with which recordings are moved to free up space for new recordings By default recordings are stored in the database for each camera The database for each camera is capable of containing a maximum of 600 000 records or 40 GB Milestone Husky automatically archives recordings if a camera s database becomes full Consequently having sufficient archiving space is important You do not have to do anything to enable archiving It runs in the background and is automatically enabled and carried out from the moment your system is installed The m
63. only standard features are initially available helps reduce installation time and save space on the server There is no need to have a feature or language version available on the server if nobody is going to use it You can make more features and or languages available if you need to See Making new features available in the following for more information www milestonesys com 19 Introduction Milestone Husky M30 M50 Administrator s Manual Making new features available When you install new features these are by default selected in the XProtect Download Manager and are immediately available to users through the welcome page You can always show or hide features on the welcome page by selecting or clearing check boxes in the tree structure Tip You can change the sequence in which features and languages are displayed on the welcome page by dragging items and dropping them in the relevant position Hiding and removing features You can remove features in several ways e You can hide features from the welcome page by clearing check boxes in XProtect Download Manager s tree structure In that case the features are still installed on the surveillance system server and by selecting check boxes in the tree structure you can quickly make the features available again e You can remove features which have previously been made available through XProtect Download Manager This removes the installation of the features on the surveillance syst
64. other hardware devices such as video encoders to your Milestone Husky system through the Add Hardware Devices wizard see Add hardware wizard on page 47 If microphones or speakers are attached to a hardware device they are automatically added as well if your XProtect version supports this About microphones In your system Microphones are typically attached to hardware devices and therefore physically located next to cameras Operators with the necessary rights can then listen to recordings through the XProtect Smart Client provided the computer running the XProtect Smart Client has speakers attached You manage microphones in Milestone Husky meaning you can always manage the microphones attached to cameras not microphones attached to XProtect Smart Client operators computers If you have added more microphones to your system than you need you can hide the ones you do not need by right clicking the relevant microphone or speaker and select Hide If you need the hidden microphone again you can right click the overall microphone icon and select Show Hidden Items About speakers Speakers are attached to devices and typically physically located next to cameras They can typically transmit information to people near a camera Operators with the necessary rights can talk through speakers using XProtect Smart Client provided the computer running XProtect Smart Client has a microphone attached Example An elevator is stuck
65. pay special attention to the fact that camera names user names etc must be unique and must not contain any of the following special characters lt 8 amp Y 2 e There is no fixed order of values and optional parameters can be omitted entirely www milestonesys com 51 Getting started Milestone Husky M30 M50 Administrator s Manual e Boolean fields are considered true unless set to 0 false or no e Lines containing only separators are ignored e Empty lines are ignored Even though the CSV file format is generally ASCII only Unicode identifiers are allowed Even without Unicode identifiers the entire file or even individual characters are allowed to be Unicode strings Configure storage wizard The Video storage step helps you quickly configure your cameras video and recording properties Steps in this wizard Configure storage Video settings and Drevlew 52 Configure storage Online schedule ssssssessseesseessrenr nere nenn reen nenn nennen 52 Live and recording settings Motion JPEG cameras 53 Live and recording settings MPEG cameras sess 54 DIVE selecione 56 Recording and archiving settings ceeeseeeeseneeeeesnaeeeeeeaeeeeeeaeeeeseaas 58 Configure storage Video settings and preview Video settings let you control bandwidth brightness compression contrast resolution rotation and more Use the list on the left side of the wizard window to se
66. s video properties see General on page 93 such as compression resolution etc Cameras that do not support multiple simultaneous video streams cannot connect to the surveillance server and the Management Application at the same time Therefore Milestone recommends that you stop see Start and stop services on page 178 the Recording Server service when you configure such devices for motion detection and PTZ See also View video from cameras in Management Application on page 206 Lets you enable or disable see About motion detection settings Enable on page 72 the built in motion detection www milestonesys com 102 Advanced configuration Milestone Husky M30 M50 Show grid Include All Exclude All Sensitivity Motion Keyframe Only www milestonesys com Administrator s Manual Lets you toggle the grid on and off Toggling the grid off may provide a less obscured view of the preview image selection of areas which should be excluded from motion detection takes place the same way as when the grid is visible When on the preview image will be divided into small sections by a grid To define areas which should be excluded from motion detection drag the mouse over the areas in the preview image while pressing the mouse button down Left mouse button selects a grid section right mouse button clears a grid section Selected areas are highlighted in blue Lets you quickly select all grid sections in the preview im
67. see About services on page 177 by default run in the background If you need to you can start and stop each service separately 1 In the Management Application s Navigation pane expand Advanced Configuration and select Services This displays the status of each service 2 You can now stop each service by clicking the Stop button When a service is stopped the button changes to Start allowing you to start the service again when required Tip Occasionally you may want to stop a service and start it again immediately after The Restart button allows you to do just that with a single click www milestonesys com 178 Advanced configuration Milestone Husky M30 M50 Administrator s Manual Servers Mobile server About Mobile server A Mobile server handles log ins to the system from Milestone Mobile client see About Milestone Mobile client on page 15 from a mobile device or XProtect Web Client see About XProtect Web Client on page 16 Upon correct login the Mobile server distributes video streams from relevant recording servers to Milestone Mobile client This offers an extremely secure setup where recording servers are never connected to the Internet When a Mobile server receives video streams from recording servers it also handles the complex conversion of codecs and formats allowing streaming of video on the mobile device Important Before you begin the installation of the Mobile server make sure you are logged
68. selections in the Apply Template column Set selected template value on Apply only a selected value from the template to selected cameras selected cameras Tip To select more than one value press CTRL while selecting Set all template values on EE Apply all values from the template to selected cameras If the camera uses the MJPEG video format With MJPEG you can define frame rates for regular as well as speedup modes If the camera offers dual stream you can also enable this Note that there are three places where you can set frame rate e Live Frame Rate used for the regular recording stream e Live Frame Rate used when speeding up recordings in connection with motion detection or similar functionality e FPS Frames per second used for the additional stream used for live viewing Regular frame rate mode Required average frame rate for video from the camera Select Frame Rate number of frames then select the time unit interval second minute or hour www milestonesys com 82 Advanced configuration Milestone Husky M30 M50 Live Frame Rate Recording Frame Rate Speedup frame rate mode Enable speedup frame rate Frame Rate On motion On event Start Event Stop Event Live Frame Rate www milestonesys com Administrator s Manual Required average frame rate for live video from the camera Select number of frames then select the time unit interval second minute or hour If the camera
69. settings an xml file with modified values must be provided as input In order to generate the xml file with default values open a command prompt in the directory where the installation program is located and execute following command o For XProtect Smart Client gt MilestoneXProtectSmart Client exe generateargsfile args xml o For Milestone Husky gt MilestoneXProtectXProtect Professionallnstaller exe generateargsfile args xml Open the generated args xml file using for example Windows Notepad and perform any changes needed Then in order to run silent installation using these modified values execute following command in the same directory o For XProtect Smart Client MilestoneXProtectSmart Client exe arguments args xml quiet o For Milestone Husky www milestonesys com 14 Introduction Milestone Husky M30 M50 Administrator s Manual gt MilestoneXProtectXProtect Professionallnstaller exe arguments C MyFolder arguments xml quiet Milestone Mobile client About Milestone Mobile client Milestone Mobile client is a mobile surveillance solution closely integrated with the rest of your XProtect system It runs on your Android tablet or smartphone or your Apple device tablet smartphone or portable music player and gives you access to cameras views and other functionality set up in the Management Application Use the Milestone Mobile client to view and play back live and recorded video from one or multip
70. silent installation using these modified values execute following command in the same directory o For XProtect Smart Client gt MilestoneXProtectSmart Client exe arguments args xml quiet o For Milestone Husky gt MilestoneXProtectXProtect Professionallnstaller exe arguments C MyFolder arguments xml quiet www milestonesys com 26 Installation Milestone Husky M30 M50 Administrator s Manual Video device drivers Video device drivers are installed automatically during the initial installation of your Milestone Husky system New versions of video device drivers known as XProtect Device Pack are released from time to time and made available for free on the Milestone website We recommend that you always use the latest version of video device drivers When you update video device drivers you can install the latest version on top of any version you may have installed IMPORTANT When you install new video device drivers your system cannot communicate with camera devices from the moment you begin the installation until the moment installation is complete and you have restarted the Recording Server service Usually the process takes no longer than a few minutes but it is highly recommended that you perform the update at a time when you do not expect important incidents to take place 1 On the Milestone Husky server on which you want to install the new video device drivers version shut down any running surveillance softwa
71. specified under normal mode If the camera supports dual stream and dual stream is enabled the Live Frame Rate column will be read only with the value Dual streaming which cannot be altered Required average frame rate for recorded video from the camera Select number of frames then select the time unit interval second Recording Frame Rate minute or hour The frame rate must be higher than the frame rate specified under normal mode Frame Rate MPEG When you configure video and recording see About video and recording configuration on page 71 you can specify certain properties for many cameras in one go Either in order to speed up things or because the properties in question are shared by all cameras rather than being specific to individual cameras Note that you can also specify all of the Frame Rate MPEG properties individually for each camera see Recording on page 97 using MPEG The template can help you configure similar properties quickly Say you have 20 cameras and you want to change the recording path archiving path and retention time for all of them Instead of having eun Um to enter the same three pieces of information 20 times you can simply enter them once in the template and then apply the template to the 20 cameras with only two clicks Apply Template Select which cameras you want to apply the template for Use one of the two Set buttons to actually apply the template The name as it appears in
72. stream and dual stream is enabled the Live Frame Rate column will be read only with the value Dual streaming which cannot be altered Required average frame rate for recorded video from the camera Select number of frames then select the time unit interval second minute or hour The frame rate must be higher than the frame rate specified under normal mode Speedup frame rate properties Enable Speedup Frame Rate www milestonesys com The speedup feature lets you use a higher than normal frame rate if motion is detected and or an event occurs When you enable speedup further columns for specifying speedup details become available Speedup frame rate for viewing video from the camera Select number of frames then select the time unit interval second minute or hour The frame rate must be higher than the frame rate specified under normal mode 87 Advanced configuration Milestone Husky M30 M50 Time Unit Speedup On Schedule Only Start Event Stop Event Camera www milestonesys com Administrator s Manual Select required unit for live and recording frame rates per second minute or hour Note that you can only select time bases that let you speed up frame rates Example If you have specified 15 frames per second in normal mode you cannot specify 16 frames per minute or hour in speedup mode e Motion Detection Select this to speed up when motion see Motion detection amp exclude regions on
73. supports dual stream and dual stream is enabled the Live Frame Rate column will be read only with the value Dual streaming which cannot be altered Required average frame rate for recorded video from the camera Select number of frames then select the time unit interval second minute or hour The frame rate must be higher than the frame rate specified under normal mode The speedup feature lets you use a higher than normal frame rate if motion is detected and or an event occurs When you enable speedup further columns for specifying speedup details become available Speedup frame rate for viewing video from the camera Select number of frames then select the time unit interval second minute or hour The frame rate must be higher than the frame rate specified under normal mode Select this check box to use the speedup frame rates when motion is detected The camera will return to the normal frame rates two seconds after the last motion is detected Select this check box to use the speedup frame rates when an event occurs and until another event occurs Use of speedup on event requires that events have been defined and that you select start and stop events in the neighboring lists Tip If you have not yet defined any suitable events you can quickly do it use the Configure events list located below the other fields Select required start event The camera will begin using the speedup frame rates when the start event occurs
74. the Management Application as well as in clients You can overwrite the existing name with a new one Names must be unique and must not contain any of these special characters lt gt A Y Camera Name Allows you to check if dual streaming is enabled on the camera s Note that the information is read only For cameras that support ona Siream dual streaming this can be enabled disabled as part of individual cameras Video on page 94 properties Live FPS Select the camera s live frame rate per second FPS Click the Open button to configure detailed and or camera specific Camera settings such as event notification PTZ preset positions and fisheye view areas for the selected camera Select All Click button to select all cameras in the Apply Template column Clear All Click button to clear all selections in the Apply Template column www milestonesys com 89 Advanced configuration Milestone Husky M30 M50 Administrator s Manual Set selected template value on Apply only a selected value from the template to selected cameras selected cameras Set all template values on selected cameras Record Keyframe Only Record All Frames on Start Event Stop Event Audio recording Tip To select more than one value press CTRL while selecting Apply all values from the template to selected cameras Keyframes stored at specified intervals record the entire view of the camera whereas the following frames r
75. the alarm definition even though they are not themselves triggering the alarm This can be relevant for example if you have selected an external event message such as a door being opened as the source of your alarm By defining one or more cameras near the door you could attach the cameras recordings of the incident to the alarm Select a map to associate with the alarm definition The selected map is automatically be shown in XProtect Smart Client whenever the alarm is listed This might help you to quicker identify the physical location of the alarm Select a default user responsible for the alarm You can only select from users allowed to view all cameras and or other devices selected as source s for the event causing the alarm Select a priority High Medium or Low for the alarm Priorities can be used for sorting purposes and workflow control in the Smart Client 191 Advanced configuration Milestone Husky M30 M50 Administrator s Manual Select a category to which the alarm should initially be assigned Initial alarm category This could be for example Building01 Burglary ElevatorEast or similar depending on which categories have been defined Define an event to be triggered by the alarm in the Smart Client if Event triggered by alarm needed Select if the alarm should automatically be closed upon a particular Auto close alarm event This is possible for alarms triggered by some but not all events See al
76. the default values but it is a good idea to verify that your organization is not already using the ports for other purposes 1 In the Management Application s navigation pane expand Advanced Configuration right click Events and Output and select Properties 2 Specify required properties see Ports and polling on page 123 Your system comes with two simple schedule profiles Always on and Always off which you cannot edit or delete If these do not meet your needs you can create any number of customized schedule profiles for each camera You can reuse a customized schedule profile for more than one purpose if you want to 3 Save your configuration changes by clicking Save in the yellow notification bar in the upper right corner of the Management Application Generate alarms based on analytics events Generating alarms based on analytics events is normally a three step process 1 Enable the analytics events feature and set up its security A list of allowed addresses can be used to control who can send event data to the system and on which port the server listens 2 Create the analytics event possibly with a description of the event and test it 3 Use the analytics event as the source of an alarm definition see Alarms definition on page 190 As indicated to use VCA based events see VCA on page 214 most often a third party VCA tool is required for supplying data to Milestone Husky Which VCA tool to use is entirely u
77. the drive with data fairly quickly e Camera records to drive C and archives to drive D Recordings and archives are on separate drives Archiving takes place less quickly Milestone Husky will first temporarily store the archive in the local default archiving directory on C then immediately move the archive to the archiving location on D Therefore sufficient space to accommodate the temporary archive is required on C e Camera 1 records to drive C and archives to drive D while Camera 2 records to drive D and archives to drive C Avoid this One camera s archiving may take up space required for another camera s recordings In the above example Camera 1 s archiving to D may result in no recording space for camera 2 on D The rule is Do not cross recording and archiving drives If you use several surveillance servers in a master slave setup each surveillance server must archive to its own mapped location in order for archiving to work If you attempt to archive to the same mapped location for all the servers archiving will fail If you use several surveillance servers in a master slave setup each surveillance server must archive to its own mapped location in order for archiving to work If you attempt to archive to the same mapped location for all the servers archiving will fail About archiving audio If you have enabled an audio source for example a microphone on a hardware device audio recordings are arch
78. the slider to the left the more positive motion detections you see because less change will be needed to trigger a positive motion detection The number of positive motion detections may also affect the amount of video you record the amount of notifications you receive etc If you want motion detection to take place only on keyframes of the video stream to reduce the system resources used on motion detection select Keyframe only 103 Advanced configuration Milestone Husky M30 M50 Administrator s Manual Specify how often motion detection analysis is carried out on video from the camera The default is every 240 milliseconds close to uo once a quarter of a second The interval is applied regardless of Detection interval your cameras frame rate settings Adjusting this setting can help lower the amount of system resources used on motion detection Specify whether the full image or a selected percentage of the image should be analyzed For example by specifying 25 every fourth pixel is analyzed instead of all pixels reducing the system resources used but also offering less accurate motion detection Detection resolution Privacy masking If you need to mask any areas of the camera image from viewing set the following properties Enable Enable the Privacy Masking feature Toggle the grid on and off Toggling the grid off may provide a less obscured view of the preview image selection of areas which should be excluded
79. to 140 characters per SMS 16 bit encryption is necessary for non Latin alphabeat languages Characters from for example Arabic Chinese Korean Japanese or Cyrillic alphabet languages require 16 bit SMS encoding If you use any of these languages in your organization you must set your Milestone Husky to use 16 bit encoding 16 bit has a limit of 70 characters per SMS About scheduling of notifications Scheduling of notifications allows you to set up schedule profiles which you can use with Email see Message Settings email on page 152 and SMS see Message Settings SMS on page 155 notifications Notification Scheduling properties When you set up schedules to use with email or SMS notifications specify the following www milestonesys com 156 Advanced configuration Milestone Husky M30 M50 Administrator s Manual Select the relevant profile for example Always on for your notification schedule profile es A You specify a notification schedule profile by creating schedule Notification profile profiles based on e Periods of time example Mondays from 08 30 until 17 45 shown in blue Central About Central Central Settings lets you specify the login settings required for an XProtect Central server to access the surveillance system in order to retrieve status information and alarms If you are a user of the Milestone Integration Platform this is also the dialog that lets you specify the login settings fo
80. to scan your network for available cameras and configure your system To exit and use a more advanced way of adding devices to your system click Skip to leave the wizard and go to the Management Application to get more options for setting up your system s device configuration Automatic configuration wizard Scanning options Choose where you want your system to scan for cameras and devices By default the Scan local network checkbox is selected which means that you only scan your local network for devices However if you know the IP address or a range of IP addresses to which cameras and devices are attached specify these by clicking the Plus icon next to Add the IP www milestonesys com 46 Getting started Milestone Husky M30 M50 Administrator s Manual addresses or IP ranges to be scanned You can add more than one range of IP addresses if you need to Automatic configuration wizard Select hardware manufacturers to scan for If you know the specific manufacturer of your hardware device s select these in the dropdown on this page You can select as many manufacturers as you want to Note By default all manufacturers are selected If you want to reduce the scanning time or know the specific manufacturers of your cameras only select the checkboxes that represents these manufacturers Automatic configuration wizard Scanning for hardware devices Scanning for hardware devices that match your selected manufacturers begins A s
81. using that drive Which drive has the most available space may change during the archiving process and archiving may therefore happen to several archiving drives during the same process This fact will have no impact on how users find and view archived recordings Dynamic archiving paths are general for all your cameras You cannot configure dynamic archiving paths for individual cameras All properties on a white background are editable properties on a light blue background cannot be edited Enables the use of dynamic path selection allowing you to select Enable dynamic path which paths you want to use The list of selectable paths initially selection archives represents all drives on the server both local and mapped drives You can add further paths with the New path feature below the list Select particular paths for use as dynamic archiving paths You can Use also select a previously manually added path for removal see description of Remove button in the following Drive Letter representing the drive in question for example C Path to where you save the files for example C or Fath OurServer OurFolder OurSubfolder Drive Size Total size of the drive www milestonesys com 79 Advanced configuration Milestone Husky M30 M50 Free Space New path Add Remove Video recording Administrator s Manual Amount of unused space left on the drive Specify a new path and add it to the list using the Add
82. which contains your entire alarm configuration 4 Right click the VIDEOOSDB database and select Tasks gt Back Up 5 On the Back Up Database dialog s General page do the following o Under Source Verify that the selected database is VIDEOOSDB and that the backup type is Full o Under Destination A destination path for the backup is automatically suggested Verify that the path is satisfactory If not remove the suggested path and add another path of your choice 6 On the Back Up Database dialog s Options page under Reliability select Verify backup when finished and Perform checksum before writing to media 7 Click OK to begin the backup When backup is finished you will see a confirmation 8 Exit Microsoft SQL Server Management Studio Express Tip If you do not have SQL Server Management Studio Express you can download it for free from www microsoft com downloads Tip VIDEOOSDB is the default name of the database containing the system configuration If you can find the database but it is not called VIDEOOSDB it could be because you gave the database another name during the installation In this procedure we assume that the database uses the default name Step 3 Reinstall Milestone Husky if needed Do not install Milestone Husky on a mounted drive A mounted drive is a drive that is attached to an empty folder on an NTFS NT File System volume with a label or name instead of a drive letter If you use mounted
83. yellow notification bar in the upper right corner of the Management Application 4 Restart see Start and stop services on page 178 the Recording Server service Alternately you can also consider disabling the individual cameras speakers or microphones connected to the hardware device 1 In the Management Application s navigation pane expand Advanced Configuration expand Hardware Devices and expand the relevant hardware device 2 Right click the camera microphone or speaker that you want to disable and select Disable 3 Save your configuration changes by clicking Save in the yellow notification bar in the upper right corner of the Management Application 4 Restart see Start and stop services on page 178 the Recording Server service www milestonesys com 66 Advanced configuration Milestone Husky M30 M50 Administrator s Manual About replacing hardware devices If you need to you can replace a hardware device that you have added and configured on your system with a new one for example to replace a physical camera on your network Open the Replace Hardware Device wizard on page 67 which helps you through the entire replacement process on the surveillance system server including e Detecting the new hardware device e Specifying license for the new hardware device e Deciding what to do with existing recordings from the old hardware device Replace Hardware Device wizard The Replace Hardware Device wizard he
84. you were entering them directly on the server Windows includes a client for use with Telnet Transact An add on to Milestone Husky XProtect Transact can help you prevent loss and shrinkage through video evidence combined with time linked POS or ATM transaction data U UDP User Datagram Protocol connectionless protocol for sending data packets across networks Primarily used for broadcasting messages UDP is a fairly simple protocol with less error recovery features than for example the TCP protocol UPS A UPS Uninterruptible Power Supply works as a battery driven secondary power source providing the necessary power for saving open Glossary of Terms Milestone Husky M30 M50 files and safely powering down your system in the event of power irregularities UPSs vary in sophistication but many UPSs include software for automatically saving open files for alerting system administrators etc URL Uniform Resource Locator an address of a resource on the World Wide Web The first part of a URL specifies which protocol or data communication standard to use when accessing the resource whereas the second part of the URL specifies the domain or IP address at which the resource is located For example www milestonesys com V VCA Video content analysis VCA is a system that detects various types of previously specified behavior both of humans and vehicles A VCA based system provides third party vide
85. you add a basic user you create a dedicated surveillance system user account with basic user name and password authentication for the individual user Note that creating Windows users provides better security If you want to include users in groups make sure you add required groups see Add user groups on page 173 before you add users you cannot add existing users to groups You can add basic users in two ways One is through the Configure User Access wizard see Manage user access wizard on page 62 Alternatively add Windows users this way www milestonesys com 171 Advanced configuration Milestone Husky M30 M50 Administrator s Manual 1 In the Management Application s navigation pane expand Advanced Configuration right click Users and select Add New Basic User 2 Specify a user name Names must be unique and must not contain any of these special characters lt gt amp Y J Specify a password and repeat it to be sure you have specified it correctly 3 Click OK 4 Specify General Access on page 174 and Camera Access on page 175 properties These properties determine the rights of the user 5 Click OK 6 Save your configuration changes by clicking Save in the yellow notification bar in the upper right corner of the Management Application Add Windows users When you add Windows users you import users defined locally on the server and authenticate them based on their Windows login This gen
86. 5 shown in yellow The two options can be combined W in but they cannot overlap in time Speedup Periods of time example Mondays from 08 30 until 17 45 shown in olive green ajiajusui E mail notification Periods of time example Mondays from 08 30 until 17 45 shown in blue iiia PTZ patrolling Periods of time example Mondays from 08 30 until 17 45 shown in red i If use of one patrolling profile is followed immediately by use of another run your mouse pointer over the red bar to see which patrolling profile applies when 06 00 08 00 10 00 1200 14 00 1600 1800 I ERE My patrol scheme Ji SMS notification Periods of time example Mondays from 08 30 until 17 45 shown in green iiem Set up a profile 1 2 www milestonesys com 74 In the Schedule Profiles list select Add new In the Add Profile dialog enter a name for the profile Names must not contain any of these special characters lt gt amp Y J In the top right corner of the dialog select Set camera to start stop on time to base subsequent settings on periods of time or Set camera to start stop on event to base subsequent settings on events within periods of time Tip You can combine the two so you may return to this step in order to toggle between the two options In the calendar section place your mouse pointer at a required start point then hold down the left mouse button drag the mouse pointer and rel
87. 5535 seconds of post recording corresponding to 18 hours 12 minutes and 15 seconds However if specifying a very long post recording time you can potentially run into a scenario where your post recording time spans scheduled or unscheduled archiving times That can be problematic since post recording does not work well during archiving If you want motion detection to take place only on keyframes of the video stream to reduce the system resources used on motion detection select Keyframe only The template can help you configure similar properties quickly For example if you have 20 cameras and you want a particular frame rate on all of them you can enter it once in the template and then apply the template to the 20 cameras Apply Template Select All Clear All Apply template on selected cameras Drive selection Select which cameras you want to apply the template for Use one of the two Set buttons to actually apply the template Click button to select all cameras in the Apply Template column Click button to clear all selections in the Apply Template column Apply the value from the template to selected cameras Specify which drives you want to store cameras recordings on You can specify separate drives paths for recording and archiving see About archiving on page 133 www milestonesys com 56 Getting started Milestone Husky M30 M50 Drive Purpose Recording Path Archiving Path Total Size Free S
88. Add a hardware output on page 118 and Configure hardware output on event on page 120 About events and output Events and output of various types can be used for automatically triggering actions in Milestone Husky Examples of actions starting or stopping recording on cameras switching to a particular video frame rate triggering notifications making PTZ cameras move to specific preset positions etc Events can also be used for activating hardware output You can also configure events and output to generate alarms Events can be divided in to e Internal events system related for example motion server responding not responding archiving problems lack of disk space etc e External events integrated for example MIP plug in events Overview of events and output Types of events Analytics events can be used as alarms and integrated seamlessly with the Alarms feature Analytics events see Overview of events and output on page Analytics events 115 are typically data received from external third party video content analysis VCA see VCA on page 214 providers An example of a VCA based system could be an access control system www milestonesys com 115 Advanced configuration Milestone Husky M30 M50 Hardware input events Hardware output Manual events Generic events www milestonesys com Administrator s Manual Hardware input such as door sensors can be attached to input ports on hardw
89. Available functionality depends on your product version If your system server is running out of disk space and the archiving drive is identical to the camera database drive your system automatically does the following in an attempt to free up disk space www milestonesys com 136 Advanced configuration Milestone Husky M30 M50 Administrator s Manual 1 First the program will attempt to move archives moving archives is only possible if you use dynamic archiving with which you can archive to several different drives This happens if o there is less than 15 disk space left and the available disk space goes below 40 GB plus 2 GB per camera Or o the available disk space goes below 225 MB plus 30 MB per camera example with ten cameras the server would be running out of disk space if the remaining available disk space went below 525 MB 225 MB plus 30 MB for each of the ten cameras The difference ensures that very large disks are not necessarily considered to be running out of disk space just because they have less than 15 disk space left If moving archives is not possible your system attempts to delete the oldest archives This happens if o there is less than 10 disk space left and the available disk space goes below 30 GB plus 1 5 GB per camera Or o the available disk space goes below 150 MB plus 20 MB per camera example with ten cameras the server would be running out of disk space if the remaining ava
90. Basic User button Repeat as required Add Windows users 1 Click Add Windows User to open the Select Users or Groups dialog You can only make selections from the local computer even if you click the Locations button 2 n Enter the object names to select enter the user name s then use the Check Names feature to verify the user name If you enter several user names separate each name with a semicolon Example Brian Hannah Karen Wayne 3 When done click OK www milestonesys com 62 Getting started Milestone Husky M30 M50 Administrator s Manual Important When a user who has been added from a local database logs in with a client the user should not specify any server name PC name or IP address as part of the user name Example of a correctly specified user name USERO01 not PC001 USER001 The user should of course still specify a password and any relevant server information Access summary The access summary lists which cameras your users have access to When you use the wizard all users you have added have access all to cameras including any new cameras added at a later stage You can however limit individual users access to cameras by changing their individual rights see Configure user and group rights on page 173 www milestonesys com 63 Getting started Milestone Husky M30 M50 Administrator s Manual Advanced configuration Hardware devices About hardware devices You add cameras and
91. CE karzE cua vere aeu ER Ce UO 179 ALARMS M T EE 187 Zboutalarmg TETTE 187 forgaurIl E 189 TL FCIRE AETERNI RUME 189 Add a time profile for alarms elueeeeeeeeeeeeesieeeeeeeseeeeeeee eene EENS 190 Alarms prop rl rg 190 MIP PLUG INS ui icai dp C Gu Ku cR a eine imc Bw pe E deans 194 About MIP Te EI 194 BACKUP AND RESTORE CONFIGURATION 195 ABOUT BACKUP AND RESTORE OF CONFIGURATIONS eere ann 195 BACK UP SYSTEM CONFIGURATION ee KE KEEN REENEN ENKER KENNEN RK KE KEN 195 RESTORE SYSTEM CONFIGURATION jw ceceecceeceeccneceeccnsceeccaseneceesenscnecceseusceesensenes 195 BACK UP AND RESTORE ALARM AND MAP CONFIGURATION e eene nnne 196 EXPORT AND IMPORT MANAGEMENT APPLICATION CONFIGURATION sssssssnnnnnnnnnnnn 199 IMPORT CHANGES TO CONFIGURATION 2cceecesccneceeccecceeceeccneceeccnseneceesensceesensenees 201 RESTORE SYSTEM CONFIGURATION FROM A RESTORE POINT eene 201 MISC CONCEPTS AND TASKS KEREN RK nnne nnn nnn 203 ABOUT HANDLING DAYLIGHT SAVING TIME REENEN ENKEN nennen nnn nnn 203 IMPROVE STABILITY WITH 3 GB VIRTUAL MEMORY eee nnnm nnns 203 ABOUT PROTECTING RECORDING DATABASES FROM CORRUPTION e 205 MONITOR STORAGE SPACE USAGE REENEN REENEN ENNER KEEN ENKEN KEN ENKER K KEEN 206 www milestonesys com Content
92. Conditional is selected Specify the Enable pre recording number of seconds for which you want to record video from before recording start conditions that is motion or start event are met Available only when the option Conditional is selected Specify the Enable post recording number of seconds for which you want to record video after recording stop conditions that is motion end or stop event are met Note that manual recording on page 85 may be enabled With manual recording users of XProtect Smart Client with the necessary rights see Configure user and group rights on page 173 can manually start recording if they see something of interest while viewing live video from a camera which is not already recording If enabled manual recording can take place even if recording for individual cameras is set to Never or Conditionally Recording and archiving paths When you configure video and recording see About video and recording configuration on page 71 for specific cameras properties include www milestonesys com 98 Advanced configuration Milestone Husky M30 M50 Recording Path Delete Database Archiving Path Delete Archives Retention time www milestonesys com Administrator s Manual Path to the folder in which the camera s database should be stored Default is C MediaDatabase To browse for another folder click the browse icon next to the required cell You can only specify a path to a folder on a local dr
93. ES TO THE CONFIGURATION eene nnn nnnm RENE KEN 30 ABOUT THE BUILT IN HELP eene KENE KEREN ENKEN REENEN RENE KENNEN KEREN KEEN 30 ABOUT RESTARTING SERVICES cecesccncceecceccneceeccneceeccuseueceasensceesensensceesenseeeseueenes 31 LICENSES EN 32 ABOUT LICENSES cctcaceeccsseccezcsacctsscascazcscasacssastacuasasauacanesesacaseaacacasvatueananaasacaareses 32 OVERVIEW OF LICENSE INFORMATION ju cescceeceeseneceeccnscneceescneceecenscesccesensceesensenes 33 ABOUT ACTIVATING LICENSES ccccesccneceecceccnececcneceeccuscueceaseneceescuseueccesensceeseneenes 33 About activating licenses after grace period eceeeeeeeeeeeeeeeeeeeeeeeneeeeeeeeeeeneeneens 34 entsteet ee EE 34 Activate License ell 34 Activate License Online cepe ee ege gege ee 35 Change Dm 35 ABOUT REPLACING CAMERAS KKK KEEN ENER KEE ENKER KE KEEN K ur sess ak uar KN 36 1 3RU Te 37 ABOUT AUTOMATIC DEVICE DISCOVERY 2cceecesceneceeccnccneceescnsceeccuscneceesenseeeseneeees 37 ABOUT SYSTEM MODE CN 37 DISABLE INFORMATION COLLECTION cessceeceeceneceecceccneceeccneceeceasenscessensenesenseneees 38 CHANGE DEFAULT FILE PATHS cesccneceeccecceceeccneceeccnscneccecenecesscusensceeseneeeesensenes 38 OPTIONS EH 40 GSMO A i cose T 40 El tu CT 41 Default File Paths ii eee veia eeu i dnce uana cue aida uc eee rz oda acu n cM ce ee a nue Equi
94. Frame rate 208 Frame rate MJPEG 86 142 143 Frame Rate MPEG 89 FTP 208 G General 40 55 81 93 97 102 181 195 General access 172 173 174 176 General event properties 123 General scheduling properties 139 General Settings 160 Generate alarms based on analytics events 121 Generic event 120 129 Generic events 208 Get your system up and running e 25 28 197 Getting started 46 GOP 208 www milestonesys com Administrator s Manual Grace period 209 Group information 174 GUID 209 H H 264 209 Hardware detection and verification 49 Hardware device 209 Hardware devices 64 Hardware input event 118 119 126 Hardware name and video channels 69 Hardware output 127 Hardware properties 69 Host 209 Hotspot 209 HTTP 209 l l O 209 If the camera uses the MJPEG video format 82 If the camera uses the MPEG video format 84 frame 209 Image Server 209 Import changes to configuration 201 Import from CSV file 27 48 50 Important port numbers 23 Improve stability with 3 GB virtual memory 203 219 Index Milestone Husky M30 M50 Information driver selection and verification 50 Install and upgrade 25 Install from a DVD 13 Install from the surveillance server 13 Install Milestone Mobile client 15 Install silently 13 25 Install the XProtect Smart Client 13 Install your surveillance server so
95. However you may need additional archiving space if you record audio o Example If you use MPEG4 each one second video GOP Group Of Pictures are stored in one record in the database Each second of audio is stored in one record in the database This reduces the database s video storage capacity to half its capacity because half of the database s records is used for storing audio Consequently the database runs full sooner and automatic archiving takes place more often than if you were only recording video o Example If you use MJPEG audio is stored in one record for every JPEG for as long as the audio block size does not exceed the time between the JPEGs In extreme cases this reduces the database s video storage capacity to half its capacity because half of the database s records is used for storing audio If you use very high frame rates which means less time between each JPEG a smaller portion of the database is used for storing audio records and consequently a larger portion is available for storing video The result is that the database runs full sooner and automatic archiving takes place more often than if you were only recording video The above examples are simplified The exact available video storage capacity also depends on GOP JPEG and audio kilobyte size About dedicated input output devices You can add a number of dedicated input output I O hardware devices to your system For information about which I O har
96. Husky after the restore point was created they are missing if you load the restore point This is because they were not in the system when the restore point was created In such cases you are notified and must decide what to do with recordings from the affected devices 1 From the Management Application s File menu select Load Configuration from Restore Point 2 Inthe left part of the Restore Points dialog select the required restore point 3 Click the Load Restore Point button 4 f you are sure that you want to overwrite the current configuration with the one from the selected restore point click OK www milestonesys com 201 Backup and restore configuration Milestone Husky M30 M50 Administrator s Manual 5 Only relevant if the current configuration contains cameras or other devices which were not present in the selected restore point you are asked whether you want to delete or keep recordings from affected devices If you keep the recordings note that they are not be accessible until you add the affected devices to Milestone Husky again Select the relevant option and click OK 6 Click OK in the Restore Points dialog 7 Inthe Management Application s navigation pane expand Advanced Configuration and select Services 8 For the Recording Server and Image Server services respectively click the Restart button When the two services are restarted the configuration from the selected restore point is applied Tip
97. Milestone Husky M30 M50 Administrator s Manual Event notification When you configure video and recording see About video and recording configuration on page 71 for specific cameras properties include event notification About event notifications Event notifications inform XProtect Smart Client users that an event has occurred on your Milestone Husky system Event notifications can be valuable for client users as they can quickly detect that an event has occurred Even though you configure event notifications separately for each camera you can select between all events on your Milestone Husky system regardless whether events are manual generic or originate on another hardware device than the camera itself In the XProtect Smart Client event notification is given by a yellow indicator which lights up when a relevant event has taken place You can also add an optional sound on event notification in XProtect Smart Client itself Three indicators are available for each camera in the XProtect Smart Client e The yellow event indicator Lights up when a relevant event has taken place e Ared B motion indicator Lights up when motion has been detected e An optional green video indicator Lights up when video is received from the camera You can turn off the bar in which the indicators are displayed in the XProtect Smart Client Do not turn off if XProtect Smart Client must rely on event notifications How to select
98. Milestone Systems Milestone Husky M30 M50 milestone The Open Platform Company Milestone Husky M30 M50 Administrator s Manual Contents INTRO DUC TON EE 10 MILESTONE HUSKY OVERVIEW ee EIERE ere 10 en 12 XProtect Smart Client eet tte eege EEN Dee EEN 12 Milestone Mobile client seess EEN 15 XProtect Web Clieni 2 correo Ecc ere EE ee 16 RECORDING SERVER MANAGER sivscissscisetsaussastieritertssriievideinavdisriseutsnuiseutiersierats 17 APROTECT DOWNLOAD ANERER eege 18 UPDATES EE 20 BEFORE YOU START usissinsceas nburGtsn DAE EuEUU INI CUS MEAN EN EN SE ESM OAK EM REMES 21 MINIMUM SYSTEM REQUIREMENTS eene n nnn nnn nnn nnn nnn nnn nana anas nennen nennen 21 ADMINISTRATOR RIGHTS oxcceketekiiueio ir duke dde ado dated dd dn ada n 23 IMPORTANT PORT NUMBERS eet eege eet 23 VIRUS SCANNING nnna 24 TIME SERVER USE RECOMMENDED EEN 24 l4 m pe BE 25 ABOUT INSTALLING SURVEILLANCE SERVER SOFTWARE OR XPROTECT SMART CLIENT SILENTU n a RR ER ERR 25 INSTALL YOUR SURVEILLANCE SERVER SOFTWARE een 25 INSTALE SUN RU RD RUND RR EE 25 VIDEO DEVICE DRIVERS m T n 27 REMOVE SYSTEM COMPONENTS ere EEN EE EENEENEENEEEEEEEENEN 27 www milestonesys com Contents Milestone Husky M30 M50 Administrator s Manual FIRST TIME USE rtr nudi RE EEN 28 GET YOUR SYSTEM UP AND RUNNING eene nnnm nnn KEREN KEEN ENKEN RENE KEN 28 ABOUT SAVING CHANG
99. NCREASEUSERVA 4 rH BCDEDIT DELE www milestonesys com 204 Misc concepts and tasks Milestone Husky M30 M50 Administrator s Manual 3 Reboot after editing for the changes to take effect About protecting recording databases from corruption In the Management Application you can select which action to take if a camera database becomes corrupted The actions include several database repair options While being able to select such actions is highly valuable it is of course even better to take steps to ensure that your camera databases do not become corrupted Power outages use a UPS The single most common reason for corrupt databases is the recording server being shut down abruptly without files being saved and without the operating system being closed down properly This may happen due to power outages due to somebody accidentally pulling out the server s power cable or similar The best way of protecting your recording servers from being shut down abruptly is to equip each of your recording servers with a UPS Uninterruptible Power Supply The UPS works as a battery driven secondary power source providing the necessary power for saving open files and safely powering down your system in the event of power irregularities UPSs vary in sophistication but many UPSs include software for automatically saving open files for alerting system administrators etc Selecting the right type of UPS for your org
100. Server service by allowing it to exceed the previous 2 GB virtual memory limit making it possible for it to use up to 3 GB of memory The change in Windows configuration is known as 3 GB switching www milestonesys com 203 Misc concepts and tasks Milestone Husky M30 M50 Administrator s Manual When is 3 GB switching relevant For very large system installations and or for installations with many megapixel cameras it can be relevant to change Windows settings so that only 1 GB of virtual memory is reserved for the operating system kernel leaving 3 GB for running processes If you use the Windows default setting with only 2 GB virtual memory reserved for running processes the Recording Server service in very large installations of your system may e Behave erratically when it gets close to the 2 GB virtual memory limit Symptoms can include database corruption and client server or camera server communication errors e Become unstable and crash if it exceeds the 2 GB virtual memory limit During such crashes the code managing the surveillance system databases is not closed properly and databases will become corrupt In case of a crash Windows will normally restart the Recording Server service However when the Recording Server service is restarted one of its first tasks will be to repair the databases The database repair process can in some cases take several hours depending on the amount of data in the corrupted databases If yo
101. Smart Client s default view after the automatic installation has completed Note that e Not all cameras support automatic device discovery e Cameras respond differently to automatic device discovery The systems adds some devices such as Axis models P3301 and P3304 to the system automatically while some devices from other vendors such as Sony models SNC EB520 EM520 and E521 you must turn off and back on again before they are automatically added to your system e You must still manually activate licenses see About activating licenses on page 33 for your camera This is to ensure that you only activate cameras set up in an environment with multiple servers on one of the servers About system mode At some point in time when you save recordings on your system the storage you save recordings on may become full Your system offers you two system modes which handle this scenario differently Classic mode and Evidence mode e Classic mode means that the system automatically deletes the oldest saved recordings in order to make room for new recordings When you remove a hardware device in the Management Application recordings from the relevant device are deleted from your storage You can no longer play back recordings from the removed camera in XProtect Smart Client as these recordings will be deleted from your storage e Evidence mode means that the system stops recording when you reach full storage capacity All your old recordings are
102. TZ See also View video from cameras in Management Application on page 206 www milestonesys com 107 Advanced configuration Milestone Husky M30 M50 Administrator s Manual Your configuration options depend on the type of PTZ camera in question e Type 1 stored on server You define preset positions by moving the camera using the controls see Move PTZ type 1 and 3 to required positions on page 76 in the upper half of the window then storing each required position on the Milestone Husky server You can define up to 260 preset positions this way e Type 2 imported from camera You import preset positions which have previously been defined and stored on the PTZ PTZ type camera itself through the camera s own configuration interface The number of allowed preset positions depends on the PTZ camera and driver used e Type 3 stored on camera You define preset positions by moving the camera with the controls see Move PTZ type 1 and 3 to required positions on page 76 in the upper half of the window then storing each required position in the camera s own memory You can define up to 260 preset positions this way If preset positions have already been defined for the camera you can simply import them for use with Milestone Husky Only available when you have selected PTZ type 2 or 3 Lets you import already defined preset positions from the camera s memory for use with Milestone Husky If you have already imported preset I
103. Through a camera mounted in the elevator XProtect Smart Client operators can see that there is an elderly lady in the elevator A microphone attached to the camera records that the lady says I am afraid Please help me out Through a speaker attached to the camera operators can tell the lady that Help is on its way You should be out in less than fifteen minutes If you have added more speakers to your system than you need you can hide the ones you do not need by right clicking the relevant peaker and select Hide If you need the hidden speaker again you can right click the overall speaker icon and select Show Hidden Items About recording audio Available functionality depends on your product version If you record audio it is important that you note the following www milestonesys com 64 Advanced configuration Milestone Husky M30 M50 Administrator s Manual e Your system only records incoming audio from microphones The system does not record outgoing audio from speakers e Audio recording affects video storage capacity The system records audio to the associated camera s database Therefore it is important to bear in mind that the database is likely to become full earlier if you record audio and video than if you only record video The fact that the database becomes full is not in itself a problem since Milestone Husky automatically archives see About archiving on page 133 data if the database becomes full
104. When you select a restore point you can see information about the configuration state at the selected point in time in the right part of the dialog This can help you select the best possible restore point www milestonesys com 202 Backup and restore configuration Milestone Husky M30 M50 Administrator s Manual Misc concepts and tasks About handling daylight saving time Daylight saving time DST also known as summer time is the practice of advancing clocks in order for evenings to have more daylight and mornings to have less Typically you move clocks forward one hour during the spring season and adjust them backward during the fall season Note that use of DST varies between countries regions When you work with a surveillance system which is inherently time sensitive it is important that you know how the system handles DST Spring Switch from Standard Time to DST The change from standard time to DST is not much of an issue since you jump one hour forward Typically the clock jumps forward from 02 00 standard time to 03 00 DST and the day has 23 hours In that case there is no data between 02 00 and 03 00 in the morning since that hour for that day did not exist Fall Switch from DST to Standard Time When you switch from DST to standard time in the fall you jump one hour back Typically the clock jumps backward from 02 00 DST to 01 00 standard time repeating that hour and the day has 25 hours In that case you w
105. a The video properties typically let you control bandwidth brightness compression contrast resolution rotation and more by overwriting existing values of selecting new ones When you adjust video settings you can for most cameras preview the effect of your settings in an image below the fields Video settings may feature an Include Date and Time setting If set to Yes date and time from the camera are included in video Note however that cameras are separate units which may have separate timing devices power supplies etc Camera time and Milestone Husky system time may therefore not correspond fully and this may occasionally lead to confusion As all frames are time stamped by your system upon reception and exact date and time information for each image is already known it is recommended that the setting is set to No For consistent time synchronization you may if supported by the camera automatically synchronize camera and system time through a time server www milestonesys com 93 Advanced configuration Milestone Husky M30 M50 Video Administrator s Manual When you configure video and recording see About video and recording configuration on page 71 for specific cameras properties include If the camera uses MJPEG video format With MJPEG you can define frame rates for regular as well as speedup modes If the camera offers dual stream you can also enable this Note that there are three places where yo
106. a s patrolling schedule based on patrolling profiles within particular periods of time example Mondays from 08 30 until 17 45 shown in red Use of one patrolling profile may be followed immediately by use of another example use the Daytime patrolling profile Mondays from 08 30 until 17 45 then the Evening patrolling profile Mondays from 17 45 until 23 00 Use of two patrolling profiles cannot overlap Unlike other types of scheduling there are no ready made Always on and Always off schedule profiles for PTZ patrolling You can create any number of customized schedule profiles for each camera When you create a customized schedule profile see Configure camera specific schedules on page 73 for one camera you can reuse it with other cameras if required Matrix About Matrix video sharing The Matrix feature allows distributed viewing of live video from any camera to any Matrix recipient on a network operating with Milestone Husky A computer on which Matrix triggered video can be viewed is known as a Matrix recipient In order to become a Matrix recipient the computer must have the XProtect Smart Client installed For more information about Matrix video sharing refer to the XProtect Smart Client User s Manual available on the Milestone Husky software DVD as well as from www milestonesys com or the XProtect Smart Client s own built in help system There are two ways in which Matrix triggered video can appear on a Matrix recipient
107. age This can be useful if you want to exclude motion detection in most areas of the image in which case you can simply clear the few sections in which you do not want to exclude motion detection Lets you quickly clear all grid sections in the preview image Determines how much each pixel must change before it is regarded as motion With a high sensitivity very little change in a pixel is required before it is regarded as motion Areas in which motion is detected are highlighted in green in the preview image Select a slider position in which only detections you consider motion are highlighted The more you drag the slider to the left the more of the preview image becomes highlighted This is because with a high sensitivity even the slightest change in a pixel will be regarded as motion As an alternative to using the slider you may specify a value between 0 and 256 in the field next to the slider to control the sensitivity setting Adjust the Motion slider so that motion detection is only triggered by the required level of motion The selected motion level is indicated by the black vertical line in the Level bar above the sliders The black vertical line serves as a threshold When motion is above to the right of the selected level the bar changes color from green to red indicating a positive motion detection Alternatively specify a value between 0 and 10000 in the field on the left to control the motion setting The more you drag
108. alarms e Print alarms reports Disable Allows users of the XProtect Smart Client to disable alarms Access control management When you add or edit basic users see Add basic users on page 171 Windows users see Add Windows users on page 172 or groups see Add user groups on page 173 specify access control settings Allows the relevant user to use any access control related features Use Access Control in XProtect Smart Client Services About services The following services are all automatically installed on the Milestone Husky server if you run a Typical installation By default services run transparently in the background on the Milestone Husky server If you need to you can start and stop services separately from the Management Application see Start and stop services on page 178 www milestonesys com 177 Advanced configuration Milestone Husky M30 M50 Milestone Recording Server service Milestone Image Server service Milestone Image Import service Milestone Log Check service Milestone Event Server service Milestone Mobile service Administrator s Manual A vital part of the surveillance system Video streams are only transferred to your Milestone Husky system while the Recording Server service is running Provides access to the surveillance system for users who log in with XProtect Smart Client Note If the Image Server service is configured in Windows Services to log in with another acco
109. am Files Milestone Milestone Surveillance devices and verify if the file devices ini exists If the file exists make a copy of it The file exists if you have configured video properties see General on page 93 for certain types of cameras For such cameras changes to the properties are stored in the file rather than on the camera itself 3 Store the copies away from the server so that they are not affected if the server is damaged stolen or otherwise affected Remember that a backup is a snapshot of your system configuration at the time of backing up If you later change your configuration your backup does not reflect the most recent changes Therefore back up your system configuration regularly Tip When you back up your configuration as described the backup includes restore points see Restore system configuration from a restore point on page 201 This allows you to not only restore the backed up configuration but also to revert to an earlier point in that configuration if you need to Restore system configuration 1 If Milestone Husky is used on a server running any supported operating system copy the content of the backed up Milestone Surveillance folder into C Program DataYMilestoneXMilestone Surveillance 2 f you backed up the file devices ini copy the file into C Program Files Milestone Milestone Surveillance devices www milestonesys com 195 Backup and restore configuration Milestone Husky M30 M50 Admini
110. amera database In case you wonder why the camera database is empty just after you have moved archived recordings this is the reason Click button to delete all archived recordings for the camera Recordings in the camera s regular database will not be affected The ability to delete is available regardless of whether you use a single archiving path or dynamic archiving paths IMPORTANT Use with caution All archived recordings for the camera are permanently deleted As a security measure you are asked to confirm the deletion Total amount of time for which you want to keep recordings from the camera that is recordings in the camera s database as well as any archived recordings Default is 7 days Retention time covers the total amount of time you want to keep recordings for 99 Advanced configuration Milestone Husky M30 M50 Database Repair Action Configure Dynamic Paths www milestonesys com Administrator s Manual Select which action to take if the database becomes corrupted gt Repair scan delete if fails Default action If the database becomes corrupted two different repair methods will be attempted a fast repair and a thorough repair If both repair methods fail the contents of the database will be deleted gt Repair delete if fails If the database becomes corrupted a fast repair will be attempted If the fast repair fails the contents of the database will be deleted gt Repair archive if fa
111. anager 16 184 About motion detection and PTZ cameras 73 76 About motion detection settings 72 75 102 About notifications 119 133 138 151 About protecting recording databases from corruption 100 205 About recording audio 64 About registered services 165 About replacing cameras 36 About replacing hardware devices 67 About restarting services 31 About saving changes to the configuration 30 215 Index Milestone Husky M30 M50 About saving configuration changes in XProtect Enterprise 8 0 and streamlined software versions 179 About scheduling 132 About scheduling of notifications 156 About server access 165 About services 72 165 177 178 About show status 184 185 About SMS 154 About speakers 64 About system mode 37 About the built in help 30 About the Getting started page 46 About users 171 About video and recording configuration 28 69 71 73 77 79 80 85 86 89 90 91 93 94 97 98 101 102 105 113 134 142 About Video push 179 180 About XProtect Smart Client 12 About XProtect Web Client 16 179 Access control 158 Access Control Actions 162 Access Control Events 161 Access control management 177 Access control properties 160 Access control system integration 159 Access summary e 63 Access XProtect Web Client 16 184 www milestonesys com Administrator s Manual Activate License Offline 35 Activate Licen
112. ance systems the XProtect Smart Client is a powerful easy to use client application for the daily operations of security installations Its streamlined interface makes it easy to monitor installations of all sizes manage security incidents and access and export live and recorded video We recommend that you always use the latest version of the XProtect Smart Client to best use new features and functions included in your Milestone Husky surveillance system A free application designed by Milestone that allows you to view video from your system from almost anywhere on your smartphone or tablet You can also control outputs such as opening and closing doors and switching lights on or off allowing you to gain control and dynamically respond to incidents in the system A simplified web based client application for XProtect surveillance systems for viewing playing back and sharing video from most operating systems and web browsers With no need to install additional software you can monitor your system from any computer or Internet connection 11 Introduction Milestone Husky M30 M50 Administrator s Manual Clients Clients are applications used for viewing live and recorded video from the hardware devices set up in the Management Application Milestone Husky supports three different clients e XProtect Smart Client e XProtect Web Client e Milestone Mobile client XProtect Smart Client About XProtect Smart Client Designed for
113. and automatic archiving takes place more often than if you were only recording video o Example If you use MJPEG audio is stored in one record for every JPEG for as long as the audio block size does not exceed the time between the JPEGs In extreme cases this reduces the database s video storage capacity to half its capacity because half of the database s records is used for storing audio If you use very high frame rates which means less time between each JPEG a smaller portion of the database is used for storing audio records and consequently a larger portion is available for storing video The result is that the database runs full sooner and automatic archiving takes place more often than if you were only recording video Above examples are simplified The exact available video storage capacity also depends on GOP JPEG and audio kilobyte size Audio selection When you configure video and recording see About video and recording configuration on page 71 you can specify certain properties for many cameras in one go Either in order to speed up things or because the properties in question are shared by all cameras rather than being specific to individual cameras With a default microphone and or speaker selected for a camera audio from the microphone and or speaker is automatically used when you view video from the camera Note that all of the properties can also be specified individually for each camera The template can help yo
114. ange log file locations as well as the number of days to store the logs when you configure logging Log structures Most log files generated by your system use a shared structure complying with the W3C Extended Log File Format Each log file consists of a header and a number of log lines e The header outlines the information contained in the log lines e The log lines consist of two main parts the log information itself as well as an encrypted part The encrypted part makes it possible through decryption and comparison to assert that a log file has not been tampered with Log integrity checks All log files except Management Application log files are subjected to an integrity check once every 24 hours The integrity check is performed by your system s Log Check service The result of the integrity check is automatically written to a file named according to the structure LogCheck_YYYYMMDD log for example LogCheck_20091231 log Like the log files themselves the log check files are by default placed in the appropriate All Users folder for the operating system you are using Any inconsistencies are reported in the form of error messages written in the log check file Possible error messages Log integrity information was not found Log integrity can t The log file could not be checked for integrity be guaranteed Log information does not match integrity information The log file exists but does not contain the expected information
115. anization s environment is an individual process When you assess your needs however bear in mind the amount of runtime you require the UPS to be able to provide if the power fails Saving open files and shutting down an operating system properly may take several minutes Windows Task Manager be careful when you end processes When you work in Windows Task Manager be careful not to end any processes which affect the surveillance system If you end an application or system service by clicking End Process in the Windows Task Manager the process is not be given the chance to save its state or data before it is terminated This may lead to corrupt camera databases Windows Task Manager will typically display a warning if you attempt to end a process Unless you are absolutely sure that ending the process is not going to affect the surveillance system click No when the warning message asks you if you really want to terminate the process Hard disk failure protect your drives Hard disk drives are mechanical devices and are vulnerable to external factors The following are examples of external factors which may damage hard disk drives and lead to corrupt camera databases e Vibration make sure the surveillance system server and its surroundings are stable e Strong heat make sure the server has adequate ventilation e Strong magnetic fields avoid e Power outages make sure you use a UPS on page 213 www milestonesys com 205 Misc concep
116. are devices Input from such external hardware input units can be used for generating events in Milestone Husky Events based on input from hardware input units attached to hardware devices are called hardware input events Some hardware devices have their own capabilities for detecting motion for detecting moving and or static objects etc configured in the hardware devices own software typically by accessing a browser based configuration interface on the hardware device s IP address When this is the case Milestone Husky considers such detections as input from the hardware and you can use such detections as input events as well Lastly hardware input events can be based on Milestone Husky detecting motion in video from a camera based on motion detection settings in Milestone Husky This type of hardware input events is also called system motion detection events or VMD Video Motion Detection events VMD events are considered a type of hardware input event Hardware output units can be attached to output ports on many hardware devices allowing you to activate lights sirens and more from Milestone Husky Such hardware output can be activated automatically by events or manually from clients Events may be generated manually by the users selecting them in their clients These events are called manual events Manual events can be of the type Global events or Timer events Global events apply to all hardware whereas timer eve
117. are devices do not require user name password for access To specify which device driver to use for the new hardware device you can Password www milestonesys com 67 Advanced configuration Milestone Husky M30 M50 Administrator s Manual e Select the video device driver in the Hardware device type list and then click Auto detect Verify Hardware Device Type to verify that the driver matches the hardware device Or e Click Auto detect Verify Hardware Device Type to automatically detect and verify the right driver When the right driver is found the Serial number MAC address field displays the MAC address of the new hardware device When done click Next Camera and database action The last page of the Replace Hardware wizard lets you decide what to do with the camera and the database containing recordings from the camera attached to the old hardware device For multi camera devices such as video encoders you must decide what to do for each video channel on the new hardware device The table in the left side of the wizard page lists available video channels on the new hardware device For a regular single camera hardware device there are only one video channel For video encoders there are typically several video channels 1 For each video channel use the table s Inherit column to select which camera from the old hardware device should be inherited by the new hardware device 2 Then decide what to do with camera d
118. as view This view contains all Enable all cameras view un cameras on a recording server user rights permitting www milestonesys com 181 Advanced configuration Milestone Husky M30 M50 Enable actions Enable keyframes Configuration backup Server Status Administrator s Manual Enable disable actions in Milestone Mobile clients Enable disable video stream to stream key frames only Enabling key frames only reduces bandwidth usage Import or export your Milestone Mobile server configuration Your system stores the configuration in an XML file See the status details for your Mobile server The details are read only Server active since CPU usage Internal bandwidth External bandwidth User Name column State column Bandwidth Usage column Live Streams column Playback Streams column Video Push Shows how long the Mobile server has been running since it was last stopped Shows current CPU usage on the Mobile server Shows the current bandwidth in use between the Mobile server and the relevant recording server Shows the current bandwidth in use between the mobile device and Mobile server Shows user name s of the Mobile server user s connected to the Mobile server Shows the current relation between the Mobile server and the Milestone Mobile client user in question Is the user connected a state preliminary to servers exchanging keys and encrypting credentials or is he she actually logge
119. aster Server in the list and click the Add button When you select Master Server the Delete button is disabled and the Add button is enabled provided you have selected Enabled as master server This allows you to add slave servers to the master server but prevents your from deleting the master server Slave server properties Address IP address of the slave server Port Port number of the slave server Delete Remove a slave server from the list of slave servers Select the slave server in the list and click the Delete button If you want a slave server to become a master server clear Enable as master server on the original master server and click OK In the Management Application s navigation pane right click the slave www milestonesys com 170 Advanced configuration Milestone Husky M30 M50 Administrator s Manual server which you want to become master server and select Properties Then select Enable as master server Next click Add to add slave servers to the new master server Update status on slaves In the Master Settings Summary and Slave Settings Summary table area you can verify update added slaves by clicking Update Status A status dialog runs and afterwards informs you of the status of your slave server s If you select Pre version 8 0 slaves it is not possible to update slave status on any slaves and Update Status is therefore disabled In the Slave Settings Summary table slave status on all slaves is Not appli
120. atabases You have three options o Inherit existing database s The cameras you selected to be inherited by the new hardware device inherit camera names recordings databases as well as any archives from the old hardware device Databases and archives see About archiving on page 133 are renamed to reflect the new hardware device s MAC address and video channels The rights see Configure user and group rights on page 173 of users with access to the inherited cameras are automatically updated so they can view both old and new recordings Users do not notice the hardware device replacement since camera names remain the same o Delete the existing database s The databases of the cameras you selected to be inherited by the new hardware device are not deleted New databases are created for future recordings but it is not possible to view recordings from before the hardware replacement o Leave the existing database s The databases of the cameras you selected to be inherited by the new hardware device are not deleted New databases are created for future recordings but even though the old databases still exist on the Milestone Husky server it is not possible to view recordings from before the hardware replacement Should you later want to delete the old databases you must delete this manually 3 If the new hardware device has fewer video channels than the old hardware device it is not possible for the new hardware device to inherit all
121. ate for Use one of the two Set buttons to actually apply the template The name as it appears in the Management Application as well as in clients You can overwrite the existing name with a new one Names must be unique and must not contain any of these special characters lt gt amp Y Camera Name www milestonesys com 77 Advanced configuration Milestone Husky M30 M50 Shortcut Recording Path Archiving Path Retention time www milestonesys com Administrator s Manual Users of the Smart Client can take advantage of keyboard shortcuts some of which let the users toggle between viewing different cameras Such shortcuts include numbers which are used to identify each camera Shortcut numbers must be unique for each camera A camera shortcut number must not contain any letters or special characters and must not be longer than eight digits Examples of correct camera shortcut numbers 3 12345678 Examples of incorrect camera shortcut numbers Cam 3 123456789 More information about using the keyboard shortcuts is available in the separate documentation for the Smart Client Path to the folder in which the camera s database should be stored Default is C XMediaDatabase To browse for another folder click the browse icon next to the required cell You can only specify a path to a folder on a local drive You cannot specify a path to a network drive If you use a network drive it is not be possi
122. ate to selected cameras selected cameras Tip To select more than one value press CTRL while selecting Set all template values on eleted amaras Apply all values from the template to selected cameras www milestonesys com 86 Advanced configuration Milestone Husky M30 M50 Camera Name Administrator s Manual The name as it appears in the Management Application as well as in clients You can overwrite the existing name with a new one Names must be unique and must not contain any of these special characters lt gt amp Y Regular frame rate properties Frame Rate Time Unit Camera Live Frame Rate Recording Frame Rate Required average frame rate for video from the camera Select number of frames then select the time unit interval second minute or hour Select required unit for live and recording frame rates per second minute or hour Note that you can only select time bases that let you speed up frame rates Example If you have specified 15 frames per second in normal mode you cannot specify 16 frames per minute or hour in speedup mode Click the Open button to configure detailed and or camera specific settings such as event notification PTZ preset positions and fisheye view areas for the selected camera Required average frame rate for live video from the camera Select number of frames then select the time unit interval second minute or hour If the camera supports dual
123. atically when users operate the camera manually as well if your system is using PTZ on Event on page 112 If the system detects motion it may also pause PTZ patrolling Tip Note that pause settings are tied to the selected patrolling profile This allows you the flexibility of having different pause settings for different patrolling profiles on the same camera Pause patrolling if motion is detected To pause PTZ patrolling when the system detects motion so that the PTZ camera remains at the position where the system detected motion for a specified period of time do the following 1 Select the Pause patrolling if motion is detected check box 2 Select whether the PTZ camera should resume patrolling o After a certain number of seconds has passed since first detection of motion regardless whether further motion is detected www milestonesys com 111 Advanced configuration Milestone Husky M30 M50 Administrator s Manual or o After a certain number of seconds has passed without further detection of motion 3 Specify the number of seconds for the selected option default is ten and five seconds respectively 4 Unless the transition time is set to zero the system automatically disables motion detection while the camera moves between preset positions as the system is likely to detect irrelevant motion otherwise while the camera moves between the preset positions Resume PTZ patrolling The system automatically pauses PTZ patro
124. ble to save recordings if the network drive becomes unavailable If you change the recording path and you have existing recordings at the old location you are asked whether you want to move the recordings to the new location recommended leave them at the old location or delete them Tip If you have several cameras and several local drives are available you can improve performance by distributing individual cameras databases across several drives Only editable if not using dynamic paths for archiving see About archiving on page 133 Path to the folder in which the camera s archived recordings should be stored Default is C MediaDatabase To browse for another folder click the browse icon next to the relevant cell If you change the archiving path and there are existing archived recordings at the old location you are asked whether you want to move the archived recordings to the new location recommended leave them at the old location or delete them Note that if you move archived recordings Milestone Husky will also archive what is currently in the camera database In case you wonder why the camera database is empty just after you have moved archived recordings this is the reason Total amount of time for which you want to keep recordings from the camera that is recordings in the camera s database as well as any archived recordings Default is 7 days Retention time covers the total amount of time you want to keep
125. ble until you add the affected devices to Milestone Husky again Select the option you need and click OK 4 In the Management Application s navigation pane expand Advanced Configuration and select Services 5 Forthe Recording Server and Image Server services respectively click the Restart button Restarting the two services applies the imported Management Application configuration www milestonesys com 200 Backup and restore configuration Milestone Husky M30 M50 Administrator s Manual Import changes to configuration It is possible to imported changes to a configuration This can be relevant if installing many similar Milestone Husky systems for example in a chain of shops where the same types of server hardware devices and cameras are used in each shop In such cases you can use an existing configuration typically a cloned configuration see Export and import management application configuration on page 199 as a template for the other installations However since the shops installations are not exactly the same the hardware devices and cameras are of the same type but they are not physically the same and therefore they have different MAC addresses there needs to be an easy way of importing changes to the template configuration This is why Milestone Husky lets you import changes about hardware devices and cameras as comma separated values CSV from a file See Add hardware Import from CSV file CSV file format an
126. cable If you do not select Pre version 8 0 slaves slave status for pre version 8 0 slaves is Unreachable Slave status for 8 0 slaves and beyond reflects the actual status Users About users The term users primarily refers to users who connect to the surveillance system through their clients You can configure such users in two ways e As Bbasic users authenticated by a user name password combination e As Windows users authenticated based on their Windows login You can add both types of users through the Configure User Access wizard see Manage user access wizard on page 62 or individually see Add basic users on page 171 and Add Windows users on page 172 By grouping users you can specify rights see Configure user and group rights on page 173 for all users within a group in one go If you have many users performing similar tasks this can save you significant amounts of work User groups are logical groups created and used for practical purposes in the Management Application only They are not in any way connected with user groups from central directory services If you want to use groups make sure you add groups see Add user groups on page 173 before you add users you cannot add existing users to groups Finally the Administrators group is also listed under Users This is a default Windows user group for administration purpose which automatically has access to the Management Application Add basic users When
127. cameras from the old hardware device When that is the case you are asked what to do with the databases of cameras that could not be inherited by the new hardware device You have two options o Delete the databases for the cameras that are not inherited The databases of the cameras that could not be inherited by the new hardware devices are deleted It is not www milestonesys com 68 Advanced configuration Milestone Husky M30 M50 Administrator s Manual possible to view recordings from before the hardware replacement New databases are of course created for future recordings by the new hardware devices o Leave the databases for the cameras that are not inherited The databases of the cameras that could not be inherited by the new hardware devices are not deleted Even though the old databases still exist on the Milestone Husky server it is not possible to view recordings from before the hardware replacement Should you later want to delete the old databases you must delete this manually New databases will of course be created for future recordings by the new hardware devices 4 Click Finish When you are ready restart see Start and stop services on page 178 the Recording Server service The hardware replacement are not evident in clients until you restart the Recording Server service Speaker properties When you configure video and recording see About video and recording configuration on page 71 for specific cameras
128. cation on page 50 Overview and names Information driver selection and verification Specify information about each hardware device you want to add IP Address IP address or host name of the hardware device Port number on which to scan The default is port 80 If a hardware device is located behind a NAT enabled router or a firewall you Port may need to specify a different port number When this is the case also remember to configure the router firewall so it maps the port and IP address used by the hardware device User name for the hardware device s administrator account Many organizations use the hardware device manufacturer s default user names for their hardware devices If that is the case in your organization select lt default gt do not type a manufacturer s default User Name user name as this can be a source of error trust that your system knows the manufacturer s default user name You can also select other typical user names such as admin or root from the list Type a new user name if you want a user name which is not on the list Password required to access the administrator account Some Password hardware devices do not require user name password for access The driver to scan for for your hardware device By default the Driver wizard shows the Autodetect option The Autodetect option finds the relevant driver automatically Select a manufacturer if you know the specific manufacturer to reduce scanning t
129. cation if needed Decide who should have client access which rights they should have See Configure User Access wizard see Manage user access wizard on page 62 Add basic users on page 171 Add user groups on page 173 and Configure user and group rights on page 173 Configure XProtect Download Manager Manage which features users see on a targeted welcome page when they connect to the Milestone Husky server The features can include access to client applications additional client language versions plug ins and more See Use XProtectDownload Manager XProtect Download Manager comes with a default configuration that ensures that users get access to XProtect Smart Client in the same language as your Milestone Husky server The above list represents the configuration steps that most administrators are likely to cover You can of course do more configuration for example if your organization wants to use the Matrix see About Matrix video sharing on page 143 video sharing feature or similar www milestonesys com 29 First time use Milestone Husky M30 M50 Administrator s Manual Note that you can customize see User Interface on page 41 the behavior of the Management Application Descriptions here are however always based on the Management Application s default behavior About saving changes to the configuration As you set up your system you must save any changes you make to the configuration in order for these to be a
130. certain IP addresses host Specified network addresses names are allowed Both Domain Name System DNS and IPv4 address formats can be used in the list You have two ways of adding addresses to the list either manually or by importing an external list of addresses Manual entering type the required IP address host name in the address list Repeat for each required address Click the Import button to browse for the required external list of addresses To import an external list the list must be saved in a txt Import file format and each IP address or host name must appear on a separate line in the file Windows simple text editor Microsoft Notepad is an excellent tool for creating such txt files Event Server Settings Specify the following Event Server settings Specify the number of days for which to keep closed alarms that is alarms in the states Closed Ignore and Reject This is normally set to a low number such as three days but you can define any number up to 99999 days server space permitting You can use the value 0 to indicate keep closed alarms indefinitely server space permitting Keep closed alarms for Specify the number of days for which to keep all other alarms meaning alarms not in the states Closed Ignore and Reject This is normally set to a somewhat higher number such as 30 days but you can define any number up to 99999 days server space permitting You can use the value 0 to indicate that you wa
131. cess check box specify if the user group should have access to live viewing and playback at all If so specify if they should have access to both live viewing and playback and if this is the case which sub features should be available when you work with the selected camera s The sub features are listed in two columns in the lower part of the window the left column lists features related to live viewing the right column lists features related to playback The Camera access settings check boxes work like a hierarchy of rights If the Access check box is cleared everything else is cleared and disabled If the Access check box is selected but for example the Live check box is cleared everything under the Live check box is cleared and disabled Depending on the selected column the following default features for live or playback from the selected camera s give you the ability to Use navigation features for PTZ Pan tilt zoom cameras PTZ A user group can only use this right if the user has access to one or more PTZ cameras www milestonesys com 175 Advanced configuration Milestone Husky M30 M50 PTZ preset positions Manage PTZ presets Output Events Incoming audio Manual recording Outgoing audio AVI JPEG export Database export Sequences Smart search Recorded audio Administrator s Manual Use navigation features for moving a PTZ camera to particular preset positions A user group can only use thi
132. ch case no video audio is transferred from the camera source to your system Select this check box to show a preview of your camera s video If Preview you clear the check box your system does not show a preview for your camera The name as it appears in the Management Application as well as in clients You can overwrite the existing name with a new one Names must be unique and must not contain any of these special characters lt gt amp Y Camera Name Users of XProtect Smart Client can take advantage of keyboard shortcuts some of which let the users toggle between viewing different cameras Such shortcuts include numbers which are used to identify each camera Shortcut numbers must be unique for each camera A camera Camera shortcut number shortcut number must not contain any letters or special characters and must not be longer than eight digits Examples of correct camera shortcut numbers 3 12345678 Examples of incorrect camera shortcut numbers Cam 3 123456789 More information about using the keyboard shortcuts is available in the separate documentation for XProtect Smart Client Note These properties are to a large extent camera specific Since such properties vary from camera to camera descriptions in the following are for guidance only If you can access the selected camera a live preview is displayed Click the Camera Settings button to open a separate window with properties for the selected camer
133. ch time a new event occurs video from the latest event is displayed prominently in a specific position on the Matrix recipient while at the same time video from the older events is shifted to less prominent positions and eventually pushed out of the Matrix recipient in order to make space for the latest event s video Disconnect then connect With the Connect option you may experience that if video triggered by one event on a camera is already shown on the Matrix recipient videos triggered by another event on the same camera will not be displayed prominently as coming from the latest event simply because the Matrix recipient is already showing video from the camera in a less prominent position By selecting Disconnect then connect you can avoid this issue and ensure that video from the latest event is always displayed prominently Disconnects any existing connection Use if a particular event should cause video to stop being displayed in the Matrix recipient even if they are not yet old enough to be pushed out of the Matrix recipient Disconnect If you selected Connect another red exclamation mark will indicate that there is still some configuration to be done Right click an action to select which camera to apply the action on US Alam Cerisal Display amp Moton on Back Door West Wing Camera b Delete Connect Back Door East Wing Camera Back Door West Wing Camera b Executive Office Cam Camera 1 In this
134. con and select Show Hidden Items Configure hardware devices Once you have added hardware devices see Add hardware wizard on page 47 you can specify edit device specific properties such as the IP address which video channels to use which COM ports to use for controlling attached PTZ pan tilt zoom cameras whether to use 360 lens technology etc 1 In the Management Application s navigation pane expand Advanced Configuration expand Hardware Devices right click the relevant hardware device and select Properties 2 Specify Name and video channels Network device type and license see Network device type and license on page 70 PTZ device on page 71 and 360 lens see Fisheye on page 105 properties as required 3 Save your configuration changes by clicking Save in the yellow notification bar in the upper right corner of the Management Application Delete hardware devices IMPORTANT If you delete a hardware device you will not only delete all cameras speakers and microphones attached to the hardware device You will also delete any recordings from cameras on the hardware device 1 In the Management Application s navigation pane expand Advanced Configuration expand Hardware Devices right click the hardware device you want to delete and select Delete Hardware device 2 Confirm that you want to delete the hardware device and all its recordings 3 Save your configuration changes by clicking Save in the
135. conds of pre recording www milestonesys com 53 Getting started Milestone Husky M30 M50 Post recording Seconds of post recording Frame Rate Live Frame Rate Recording Frame Rate Administrator s Manual You can store recordings from periods following detected motion and or stop events Select check box to enable this feature Specify the required number of seconds in the neighboring column Specify the number of seconds for which you want to record video from after recording stop conditions that is motion or stop event are met Usually only some seconds of post recording is required but you can specify up to 65535 seconds of post recording corresponding to 18 hours 12 minutes and 15 seconds However if specifying a very long post recording time you can potentially run into a scenario where your post recording time spans scheduled or unscheduled archiving times That can be problematic since post recording does not work well during archiving Required average frame rate for video from the camera Select number of frames then select the time unit interval second minute or hour Required average frame rate for live video from the camera Select number of frames then select the time unit interval second minute or hour If the camera supports dual stream and dual stream is enabled the Live Frame Rate column will be read only with the value Dual streaming which cannot be altered Required average frame
136. cording Server log file Place your mouse pointer over a camera in the status window to view details about the relevant camera The information appears as a pop up and updates approximately every 10 seconds Resolution The resolution of the camera The number of frames per second frame rate currently used by FPS the camera The number updates each time the camera has received 50 frames The number of frames received from the camera since the Frame count ame Recording Server service was last started The number of kilobytes sent the by camera since the Recording Received KB f e Server service was last started Indicates the number of times the camera has been offline due to an error Offline XProtect Download Manager Manage which Milestone Husky related features your organization s users can access from a targeted welcome page on the surveillance system server through the use of XProtect Download Manager Access XProtect Download Manager from Windows Start menu Select All Programs gt Milestone XProtect Download Manager gt Download Manager Examples of user accessible features e XProtect Smart Client Users connect to the surveillance server through an Internet browser where they are presented with a welcome page From the welcome page users can download the XProtect Smart Client software and install it on their computers e Language packs which let users add additional language versions to their existing XProt
137. cording or archiving paths and there are existing recordings at the old locations you must select whether you want to move the recordings to the new locations recommended leave them at the old locations or delete them 4 Once changes are confirmed restart see Start and stop services on page 178 all services www milestonesys com 39 Settings Milestone Husky M30 M50 Administrator s Manual Options In this section Ea EE E 40 Ural 41 Default Fil Patlis uet ir chee C t e DeL dt eae hee de 42 Privacy OptlOMS 2m 42 Analytics Event Settings ssssssssssseeeeeeennrerenenn 43 Event Server Geitinge AANEREN 44 General In the General settings you can change a number of settings that affect the general behavior and look of the Management Application Automatic device discovery Automatic device discovery see About automatic device discovery on page 37 is turned off by default in your system Select the check box to enable this functionality If the camera should use an additional user name and password besides the camera s default user name and password select the Use the camera s default user name and password as well as the following credentials check box and type the relevant credentials Note Not all devices support automatic device discovery If your system does not detect your camera and add it to your system you must manually add the camera Custom
138. correctly specified user name PC001 USERO01 The user should still specify a password and any required server information www milestonesys com 172 Advanced configuration Milestone Husky M30 M50 Administrator s Manual Add user groups User groups are logical groups created and used for practical purposes in the Management Application only They are not in any way connected with user groups from central directory services such as for example Active Directory By grouping users you can specify rights see Configure user and group rights on page 173 for all users within a group in one go If you have many users performing similar tasks this can save you significant amounts of work Make sure you add groups before you add users you cannot add existing users to groups 1 In the Management Application s navigation pane expand Advanced Configuration right click Users and select Add New User Group 2 Specify a name Names must be unique and must not contain any of these special characters lt gt amp Y 3 Click OK 4 Specify General access on page 174 and Camera access on page 175 properties These properties will determine the rights of the group s future members 5 Click OK 6 Save your configuration changes by clicking Save in the yellow notification bar in the upper right corner of the Management Application 7 Now you can add users to the group in the navigation pane right click the
139. crophones or speakers 113 Configure motion detection 75 Configure server access 29 62 166 169 Configure SMS notifications 127 128 132 154 Configure storage Online schedule 52 Video settings and preview 52 Configure storage wizard 52 136 Configure system event and audit logging 149 Configure user and group rights 29 62 63 68 85 98 102 107 119 166 171 173 Configure when cameras should do what 75 Connecting to the access control system 159 www milestonesys com Administrator s Manual Copyright trademarks and disclaimer 224 CSV 207 D Default File Paths 42 134 Delete hardware devices 66 76 Device 207 DirectX 208 Disable information collection 38 Disable or delete cameras 76 DNS 208 Drive selection 56 Driver 208 DST 208 Dual stream 208 DVR e 208 Dynamic path selection 42 72 79 100 E Edit certificate 184 185 Email 151 Email Properties 141 152 Enable XProtect Central 157 Event notification 101 Event Server 208 Event Server Settings 44 Events and output 114 Events and output properties 124 Exclude regions 60 75 Index Milestone Husky M30 M50 Export 183 Export and import management application configuration 195 199 201 Express 48 F Fill in edit surveillance server credentials 184 186 Final summary 160 First time use 28 Fisheye 66 105 208 FPS 208
140. ct name depends on your browser version 5 The XProtect Smart Client setup wizard starts In the wizard follow the installation instructions The wizard suggests an installation path Normally you can use the suggested installation path However if you have previously used add on products such as XProtect lt LPR gt this path might not be valid anymore Install from a DVD 1 Verify that your computer meets the XProtect Smart Client s minimum system requirements 2 Insert the surveillance system software DVD select the required language and then click Install XProtect Smart Client 3 If you receive a security warning Do you want to run or save this file Do you want to run this software or similar accept this by clicking Run or similar the exact name depends on your browser version 4 The XProtect Smart Client installation wizard starts In the wizard follow the installation instructions Install silently Surveillance system administrators can deploy XProtect Smart Client or Milestone Husky to users computers using tools such as Microsoft Systems Management Server SMS Such tools let administrators build up databases of hardware and software on local networks The databases can then among other things be used for distributing and installing software applications such as XProtect Smart Client over local networks www milestonesys com 13 Introduction Milestone Husky M30 M50 Administrator s Manual 1
141. d Tip If you plan to use online activation when you activate your licenses make sure you use the same user name e mail address and password that you used when you registered the SLC Activate License Online If your system is connected to the Internet your system automatically activates licenses whenever you add devices to your system You do not need to specify any user name or password The system checks every fifteen minutes if the license file corresponds to the number of installed cameras If you have added or removed cameras in that time frame the system automatically adds the license for these cameras as well www milestonesys com 34 Licenses Milestone Husky M30 M50 Administrator s Manual Activate License Offline Precondition Add at least one device see Add hardware wizard on page 47 to your Milestone Husky system This starts the grace period of 30 days for the device in question You must activate a license for the device before the end of the grace period Step 1 Export license for activation offline To export a license file with your currently added devices for activation do the following 1 On the Management Application s toolbar click File Manage License Offline Export License for Activation 2 Specify a file name and a location for the license request Irq file automatically generated by Milestone Husky If your computer does not have Internet access use external removable data s
142. d By default the log file is stored for seven days To specify another number of days max Days to log 9999 overwrite the value in the field The current day s activity is always logged provided audit logging is enabled and there is user activity Therefore if you specify 1 you keep one day plus the current day s activity Note that if you specify 0 zero audit log files are kept indefinitely disk space permitting Minimum number of seconds between logged events Specifying a Minimum logging interval high number of seconds between logged events may help reduce the size of the audit log Default is 60 seconds The number of seconds to pass for viewed images to be considered to be within the same sequence Specifying a high number of seconds may help limit the number of viewed sequences logged and reduce the size of the audit log The default is ten seconds In sequence timespan Notifications About notifications In case of problems with hardware activation of motion detection on your camera or similar incidents you can set up your system to send notifications through SMS and or email Email About email With email notifications you can instantly get notified when your surveillance system requires attention Milestone Husky can automatically send e mail notifications to one or more recipients when e Motion see Motion detection amp exclude regions on page 102 is detected e Events occur You can select individual
143. d The sound will Test be played once Time profile When you configure Time profiles see Add a time profile for alarms on page 190 specify the following Name Type a name for the time profile Description Enter a description optional www milestonesys com 193 Advanced configuration Milestone Husky M30 M50 Administrator s Manual Right click the calendar and select Add Single Time Specify Start Add Single Time time and End time If the time covers whole days select All day event Right click the calendar and select Add Recurring Time Specify Add Recurring Time the time range recurrence pattern and range of recurrence Right click the calendar and select Edit Time Specify Start time and End time If the time covers whole days select All day event Edit Time When you edit an existing time profile remember that a time profile may contain more than one time period and that time periods may be recurring If you want your time profile to contain additional periods of time add more single times or recurring times MIP plug ins About MIP plug ins If you install MIP Milestone Integration Partner plug ins to your Milestone Husky system the plug ins can be found in the Management Application s navigation pane expand Advanced Configuration under MIP Plug ins You can assign MIP related user rights to users and user groups You do this from the Management Application s navigation pane expand Advanced Configu
144. d meaning that they are visible in the Enabl XProtect Smart Client and XProtect receives access control events nable You can disable a system for example during maintenance to avoid creating unnecessary alarms The name of the integrated access control system as it appears in Name the Management Application as well as in XProtect Smart Client You can overwrite the existing name with a new one Shows the type of access control system selected during the initial Integration plug in integration Shows the date and time of the last time the configuration was SEENEN imported from the access control system Click the button when you need to reflect configuration changes made in the access control system in XProtect for example you have added or deleted a door Refresh configuration A summary of the configuration changes from the access control system appears Review the list to ensure that your access control system is reflected correctly before you apply the new configuration The naming and content of the following fields are imported from the integration plug in Below are examples of some typical fields Type the address of the server that hosts the integrated access Address control system Port Specify the port number on the server to which the access control system is connected Type the name of the user as defined in the access control system User name who should be administrator of the integrated system in XPr
145. d in Possible states are Connected and Logged In XProtect Shows the level of bandwidth used by the Mobile server client user in question Shows the number of live video streams currently open for the Milestone Mobile client user in question Shows the number of playback video streams currently open for the Mobile client user in question If you enable Video push specify the following settings Video push Number of channels Channel column www milestonesys com Enable Video push on the Mobile server Specify the number of enabled Video push channels in your XProtect system Shows the channel number for the relevant channel Non editable 182 Advanced configuration Milestone Husky M30 M50 Administrator s Manual Port Port number for the relevant Video push channel MAC MAC address for the relevant Video push channel Enter the user name associated with the relevant video push User Name channel Camera Name Shows the name of the camera if the camera has been identified Once you have completed all necessary steps see Add a Video push channel on page 180 click Find Cameras to search for the relevant camera Export Specify the following settings for exported recordings Export Select to enable export in clients Include timestamps Select to add timestamps to exported video Used codec for AVI files Choose a codec to use to encode your exported AVI video files Export to Specify the location to which recor
146. d recordings In the columns see the following details for every individual exported recording Name column Name of the exported recording State column State of the exported recording Camera column The camera that provided the exported recording Timestamp column The point of time when the export took place Duration column The length of the exported recording User column The name of the user who provided the exported recording MB column The size of the exported recording Tip Click Refresh to update the list of exported recordings shown Mobile Server Manager About Mobile Server Manager The Mobile Server Manager is a tray controlled feature connected to Mobile server Right clicking the Mobile Server Manager icon in the system tray opens a menu from which you can easily access Mobile server functionality You can e Open XProtect Web Client see Access XProtect Web Client on page 16 e Start stop and restart the Mobile service see Start stop and restart Mobile service on page 186 e Fill in or change surveillance server credentials see Fill in edit surveillance server credentials on page 186 e Show edit port numbers on page 186 e Edit certificate on page 185 e Open today s log file see About accessing logs and exports on page 185 e Open log folder see About accessing logs and exports on page 185 e Open export folder see About accessing logs and exports on page 185 e Show Mobile server status s
147. d requirements on page 51 1 From the menu bar select File gt Import Changes to Configuration 2 Select Online verification if the new hardware devices and cameras listed in your CSV file are connected to the server and you want to verify that they can be reached 3 Point to the CSV file and click the Import Configuration from File button Restore system configuration from a restore point Restore points allow you to return to a previous configuration state Each time you apply a configuration change in the Management Application either by clicking OK in a properties dialog or by clicking the Apply button in a summary pane a new restore point is created All restore points in the current and previous five sessions are stored and can be selected again A new session begins each time you start the Management Application as well as each time you save the whole configuration for example by clicking the Save Configuration button in the Management Application s toolbar For sessions older than the last five sessions only the latest restore point of each session is stored With the Number of old sessions to keep field you can control how many old sessions are kept When you select to restore a configuration from a restore point the configuration from the selected restore point is applied and used once the services are restarted see Start and stop services on page 178 If you have added new cameras or other devices to Milestone
148. dded more device channels than you currently have licenses for you must buy additional licenses before the cameras can send data to your Milestone Husky system To get additional licenses for Milestone Husky contact your vendor or visit www milestonesys com to log in to the software registration service center When you have updated your license file lic you can activate your licenses See Manage licenses for more information on activating Tip If you are short of licenses until you get additional ones you can disable less important cameras to allow new cameras to run instead To disable or enable a camera expand Hardware Devices in the Management Application s navigation pane Select the relevant hardware device right click the relevant camera and select Enable or Disable About devices and licenses About replacing cameras If you remove a camera from a recording server you also free a license You can replace a licensed camera and activate and license a new camera instead The total number of purchased device channels corresponds to the total number of cameras that can run on the surveillance system simultaneously When you replace a camera you must use the Management Application Replace Hardware Device wizard on page 67 to map all relevant databases of cameras microphones inputs outputs etc Remember to activate the license once you are finished About getting additional licenses If you want to add or have alrea
149. ded to the Event message expression field the term will appear as User001 e Several terms as one item User001 Door053 Sunday when added to the Event message expression field the terms will appear as User001 Door053 Sunday Event substring When you add several terms as one item appearing as for example User001 Door053 Sunday in the Event message expression field everything between the quotation marks must appear together in the package in the specified sequence in order to match your criterion If the terms must appear in the package but not necessarily in any exact sequence add the terms one by one that is so they will appear as User001 Door053 Sunday in the Event message expression field Tip It is OK for TCP and UDP packages used for generic events to contain special characters such as 3 etc within the text string to be analyzed www milestonesys com 129 Advanced configuration Milestone Husky M30 M50 Administrator s Manual Displays the string which will be used for the actual package analysis The field is not directly editable However you can position the cursor inside the field in order to determine where a new item should be included when you click the Add button or one of the parenthesis or operator buttons described in the following Likewise you can position the cursor inside the field in order to determine where an item should be removed when clicking the Remove button The item
150. dence Collection mode is only supported in XProtect Enterprise 2013 If you run your system in trial mode only Classic mode is available Language The Management Application is available in several languages From the list of languages select the language you want to use Restart the Management Application to make the change of language take effect User Interface You can change the way the Management Application behaves For example by default the Management Application asks you to confirm many of your actions If you feel this is not necessary you can change the behavior of the Management Application to not ask you again Go to User Interface to make changes for each action Examples of actions you can change o When you attempt to delete a hardware device should the Management Application ask you to confirm that you want to delete the hardware device or should it delete the hardware device straight away without asking www milestonesys com 41 Settings Milestone Husky M30 M50 Administrator s Manual o You can use a maximum of 64 cameras at a time on a single Milestone Husky server If you add more than 64 should the Management Application warn you or not o Should your system show live video when you preview camera or would you rather see a snapshot or no preview of the camera Click Restore Default Settings below the behavior list to restore your system to its default behavior Default File Paths Your syste
151. devices such as video encoders to your system through the Add Hardware wizards If the hardware device has microphones or speakers attached the tool automatically adds these as well You can use up to 64 cameras per server Note that you can add more cameras than you are allowed to use If you use video encoder devices on your system bear in mind that many video encoder devices have more than one camera connected to them For example a fully used four port video encoder counts as four cameras The wizard offers you four different ways of adding cameras www milestonesys com 47 Getting started Milestone Husky M30 M50 Administrator s Manual Scans your network for relevant hardware devices based on your specifications regarding required IP ranges discovery methods Advanced drivers and device user names and passwords See Add Hardware Devices wizard Advanced Specify details about each hardware device separately A good choice if you only want to add a few hardware devices and you know their IP addresses required user names and passwords Manual etc See Add Hardware Devices wizard Manual see Manual on page 49 Import data about cameras as comma separated values from a file F An effective method if you are setting up several systems Import from CSV file f See Add Hardware Devices Wizard Import from CSV File see Import from CSV file on page 50 Steps in this wizard doti 48 jirie
152. ding wizard see About video and recording configuration on page 71 If the path containing the camera s database is on one of the drives you have selected for dynamic archiving your system always tries to archive to that drive first If not your system automatically archives to the archiving drive with the most available space at any time provided a camera database is not using that drive The drive that has the most available space may change during the archiving process and archiving may happen to several archiving drives during the same process This does not have impact on how users find and view archived recordings Dynamic archiving paths are general for all your cameras You cannot configure dynamic archiving paths for individual cameras When deciding which drives to use for dynamic archiving consider the pros and cons in the following examples in which we assume that the default archiving path see Default File Paths on page 42 is on drive C drive letters are examples only different drive letters may of course be used in your organization www milestonesys com 134 Advanced configuration Milestone Husky M30 M50 Administrator s Manual e Camera records to drive C and archives to drive C If the path containing the camera s database is on one of the drives you have selected for dynamic archiving Milestone Husky will always try to archive to that drive first Archiving will take place quickly but may also fill up
153. dings should be exported Enter the number of days to pass before recordings are deleted Delete exported recordings Note that if the value is set to 1 day exported files are deleted up to older than 10 minutes from the applied change not immediately Users can restart the Mobile server manually to make the changes take effect immediately Enter a number to set a maximum limit for the folder to which the Limit size of exports folder to recordings are exported Select this check box to enable users to be able to view exports View exports of other users made by other users Automatic exports If you want to set up your system to automatically export video when a certain event occurs you must set up rules to instruct the system about when to carry out automatic exports Enabled Select this check box to enable automatic exports In the columns below the Enabled check box is a list of all automatically exported video See the following details for individual automatic exports Name column Name of the rule Item column Item that triggers the automatic export Event column Shows event that triggers the automatic export Camera column Camera from which the video is recorded www milestonesys com 183 Advanced configuration Milestone Husky M30 M50 Administrator s Manual Duration column Length of the exported video file Indicates whether the export file format is database format or AVI Export type column format Exporte
154. dware devices your system supports see the release notes When you add I O hardware devices input on them can be used for generating events in your system and events in your system can be used for activating output on the I O hardware devices This means that you can use I O hardware devices in your events based system setup in the same way as a camera With certain I O hardware devices the surveillance system must regularly check the state of the hardware devices input ports to detect whether input has been received Such state checking at regular intervals is called polling The interval between state checks called a polling frequency is specified as part of the general ports and polling properties see Ports and polling on page 123 For such I O hardware devices the polling frequency should be set to the lowest possible value one tenth of a second between state checks For information about which I O hardware devices require polling see the release notes Show or hide microphones or speakers Available functionality depends on your product version If you have added more microphones or speakers to your system than you need you can hide the ones you do not need by right clicking the relevant microphone or speaker and select Hide If you www milestonesys com 65 Advanced configuration Milestone Husky M30 M50 Administrator s Manual need the hidden microphone speaker again you can right click the overall microphone or speaker i
155. dy added more device channels than you currently have licenses for you must buy additional licenses before the cameras can send data to your Milestone Husky System www milestonesys com 32 Licenses Milestone Husky M30 M50 Administrator s Manual To get additional licenses for Milestone Husky contact your vendor or visit www milestonesys com to log into the software registration service center When your license file lic is updated you can activate your licenses See Manage licenses for more information on activating Overview of license information on page 33 Overview of license information Available functionality depends on your product version You can get an overview of your licenses from the Management Application s navigation pane Expand Advanced Configuration and select Hardware Devices This presents you with the Hardware Device Summary table Hardware devices typically cameras but could also be dedicated Hardware Device Name input output boxes Licensing status of your hardware devices License Can be either Licensed number of day s grace Trial or Expired Video Channels Number of available video channels on your hardware devices Number of video channels on each of your hardware devices for Licensed Channels which you have a license Speaker Channels Number of available speaker channels on your hardware devices Number of available microphone channels on r hardwar Microphone Channels umber o
156. e Milestone SurveillanceXhttpdocsYSmart Client Installer 6 0a 32 bit All Languages en US 2 Runa silent installation using one of the following two options a Run with default parameter settings To run a silent installation using the default values for all parameters start a command prompt cmd exe in the directory where the installation program is located and execute following command o For XProtect Smart Client installation MilestoneXProtectSmart Client exe quiet o For Milestone Husky installation MilestoneXProtectXProtect Professionallnstaller exe quiet This performs a quiet installation of the XProtect Smart Client Milestone Husky using default values for parameters such as target directory and so on To change the default settings see below b Customize default parameters using an xml argument file as input In order to customize the default installation settings an xml file with modified values must be provided as input In order to generate the xml file with default values open a command prompt in the directory where the installation program is located and execute following command o For XProtect Smart Client gt MilestoneXProtectSmart Client exe generateargsfile args xml o For Milestone Husky gt MilestoneXProtectXProtect Professionallnstaller exe generateargsfile args xml Open the generated args xml file using for example Windows Notepad and perform any changes needed Then in order to run
157. e Scheduling options on page 140 options to set up your scheduling properties for a relevant camera Speedup Speedup may also take place based on events but that is configured elsewhere See Frame rate MJPEG General recording and storage properties see Frame rate MJPEG on page 86 and Video Camera specific properties see Video on page 94 www milestonesys com 142 Advanced configuration Milestone Husky M30 M50 Administrator s Manual For specific MJPEG cameras specify soeedup periods Before you can define this type of schedule you must enable see Frame rate MJPEG on page 86 speedup You specify a camera s speedup Speedup periods by creating schedule profiles based on periods of time example Mondays from 08 30 until 17 45 shown in olive green PTZ patrolling When you configure scheduling see Configure camera specific schedules on page 73 for PTZ pan tilt zoom cameras capable of patrolling see PTZ patrolling on page 109 you can specify which patrolling profiles to use at specific times Before you can define this type of schedule you must configure patrolling for the relevant cameras Only available for PTZ pan tilt zoom cameras with patrolling the continuous movement of a PTZ camera between a number of preset positions Lets you select the required profile for the PTZ patrolling schedule see PTZ patrolling on page 143 for the PTZ Patrolling camera s in question You specify a camer
158. e Husky By default cameras added to Milestone Husky are automatically online and you only need to modify the online period settings if you require cameras to be online only at specific times or events Note however that this default may be changed as part of the general scheduling options see Scheduling options on page 140 in which case cameras added at a later time are not automatically online The fact that a camera transfers video to Milestone Husky does not necessarily mean that video from the camera is recorded Recording is configured separately see Configure video and recording see About video and recording configuration on page 71 Select the required profile for example Always on for the online schedule see Configure camera specific schedules on page 73 for the relevant camera s You specify a camera s online periods by creating schedule profiles based on e Periods of time example Mondays from 08 30 until 17 45 Online shown in pink e Events within periods of time example from Event A occurs until Event B occurs Mondays from 08 30 until 17 45 shown in yellow The two options can be combined nN but they cannot overlap in time Tip If you want to view live video as well as record video from a camera outside its online recording schedule you can select the Start cameras on client requests see Scheduling options on page 140 and if needed the Enable recording when started on client request se
159. e archiving drive Different drives Automatic archiving if database drive runs out of disk space In case the Milestone Husky server is running out of disk space and the archiving drive is different from the camera database drive and archiving has not taken place within the last hour archiving will automatically begin in an attempt to free up disk space This will happen regardless of any archiving schedules The server is considered to be running out of disk space if e there is less than 10 disk space left and the available disk space goes below 30 GB plus 1 5 GB per camera e the available disk space goes below 150 MB plus 20 MB per camera example with ten cameras the server would be running out of disk space if the remaining available disk space went below 350 MB 150 MB plus 20 MB for each of the ten cameras The difference ensures that very large disks are not necessarily considered to be running out of disk space just because they have less than 10 disk space left On the archiving drive Milestone Husky automatically checks that the space required for data from a camera to be archived plus 1 GB of free disk space per camera is available If not the archive drive s oldest data from the relevant camera is deleted until there is sufficient free space for the new data to be archived IMPORTANT You will lose the archive data that is deleted Same drive Automatic moving or deletion of archives if drive runs out of disk space
160. e camera will move between preset positions in the sequence they appear in the Patrolling list starting at the preset position listed first If you want to change the sequence of preset positions in the Preset Positions list select a preset position and use the 7 or buttons to move the selected preset position up or down in the list The selected preset position is moved one step per click If you later want to remove a preset position from the Patrolling list select the preset position in question and click the button Wait and transition timing for a patrolling profile Wait time sec Specify the number of seconds for which the PTZ camera should stay at each preset position before it moves on to the next preset position The default is 10 seconds The wait time applies to all presets in the patrolling profile The PTZ camera stays at each preset position for the same number of seconds www milestonesys com 110 Advanced configuration Milestone Husky M30 M50 Administrator s Manual Specify the number of seconds needed for the PTZ camera to move from one preset position to another The default is five seconds During this transition time motion detection is automatically disabled as irrelevant motion is otherwise likely to be detected while the camera moves between the preset positions After the specified number of seconds motion detection is automatically enabled again Transition time sec The transition time applies to al
161. e is only available on cameras supporting dual stream Enable dedicated live stream Stream Resolution FPS www milestonesys com This additional stream feature lets you use the alternative stream of the camera It enables two independent streams to the recording server a stream for live viewing and another stream for recording purposes with different resolution encoding and frame rate Select the type of the live stream Stream settings for viewing live video and for recording video may very well be different in order to get the best result Select the resolution of the camera Select the camera s live frame rate per second FPS 96 Advanced configuration Milestone Husky M30 M50 Administrator s Manual Audio When you configure video and recording see About video and recording configuration on page 71 for specific cameras properties include the possibility of selecting a default microphone and or speaker for the camera With a default microphone and or speaker selected for a camera audio from the microphone and or speaker is automatically used when you view video from the camera If a microphone and or speaker is attached to the same hardware device as the camera that particular microphone and or speaker is the camera s default microphone and or speaker if you do not select otherwise Available in all XProtect software versions Select a default microphone Default Microphone Tip Note that you can select mic
162. e of this feature requires that events have been defined and that you select start Record aliframas on Svent and stop events in the neighboring lists Tip If you have not yet defined any suitable events you can quickly do it use the Configure events list located below the other fields Use when recording on Event or Motion Detection amp Event Start Event Select required start event The camera will begin recording all frames when the start event occurs Select required stop event The camera will again only recording Stop Seni keyframes when the stop event occurs Dual stream This feature is only available on cameras supporting dual stream This additional stream feature lets you use the alternative stream of the camera It enables two independent streams to the recording server a stream for live viewing and another stream for recording purposes with different resolution encoding and frame rate Enable dedicated live stream Select the type of the live stream Stream settings for viewing live Stream video and for recording video may very well be different in order to get the best result Resolution Select the resolution of the camera FPS Select the camera s live frame rate per second FPS Manual recording When you configure video and recording see About video and recording configuration on page 71 you can specify certain properties for many cameras in one go In the case of Manual recording it is because th
163. e properties are shared by all cameras When manual recording is enabled Smart Client users with the necessary rights see Configure user and group rights on page 173 can manually start recording if they see something of interest while viewing live video from a camera which is not already recording If enabled manual recording can take place even if recording for individual cameras see Recording on page 97 is set to Never or Conditionally When started from the Smart Client such user driven recording will always take place for a fixed time for example for five minutes www milestonesys com 85 Advanced configuration Milestone Husky M30 M50 Administrator s Manual Select check box to enable manual recording and specify further Enable manual recording details Period of time in seconds during which user driven recording take place Default duration is 300 seconds corresponding to five minutes Default duration of manual recording Maximum allowed period of time for user driven recording This maximum is not relevant in connection with manual recording started from the Smart Client since such manual recording will always take place for a fixed time In some installations it is Maximum duration of manual however also possible to combine manual recording with E third party applications if integrating these with Milestone Husky through an API or similar and in such cases specifying a maximum duration may be relevan
164. e rate for recorded video from the camera Select number of frames then select the time unit interval second minute or hour The frame rate must be higher than the frame rate specified under normal mode Tip Speedup does not necessarily have to be based on motion or events you can also use scheduling see Speedup on page 142 to configure speedup based on particular periods of time If you prefer such time based speedup you should still enable the use of speedup by selecting the Enable speedup check box Dual stream This feature is only available on cameras supporting dual stream Enable dedicated live stream Stream Resolution FPS www milestonesys com This additional stream feature lets you use the alternative stream of the camera It enables two independent streams to the recording server a stream for live viewing and another stream for recording purposes with different resolution encoding and frame rate Select the type of the live stream Stream settings for viewing live video and for recording video may very well be different in order to get the best result Select the resolution of the camera Select the camera s live frame rate per second FPS 95 Advanced configuration Milestone Husky M30 M50 Administrator s Manual If the camera uses MPEG video format With MPEG you can define frame rate and other settings Frame rate per second Record keyframes only Record all frames on motion
165. e triggered Ifa package matches the criteria for several events with an identical priority for example two events with a priority of 999 all events with the priority in question will be triggered Select which protocol Milestone Husky should listen for in order to detect the event e Any Listen for and analyze packages using TCP as well as UDP protocol e TCP Listen for and analyze packages using TCP protocol only e UDP Listen for and analyze packages using UDP protocol only Select how particular Milestone Husky should be when analyzing received data packages e Search In order for the event to occur the received package must contain the message specified in the Event message expression field but may also have more content Example If you have specified that the received package should contain the terms User001 and Door053 the event will be triggered if the received package contains the terms User001 and Door053 and Sunday since your two required terms are contained in the received package e Match In order for the event to occur the received package must contain exactly the message specified in the Event message expression field and nothing else Only available if e mail notification see Configure email notifications on page 152 is enabled Select if Milestone Husky should automatically send an e mail when the event occurs Recipients are defined as part of the e mail notification configuration
166. ease at the required end point o You specify each day separately Advanced configuration Milestone Husky M30 M50 Administrator s Manual o You specify time in increments of five minutes Milestone Husky helps you by showing the time over which your mouse pointer is positioned 06 00 08 00 Iud bu 1 07 35 d If you base your schedule profile or parts of it on events within periods of time remember to select Start event and Stop event from the lists below the calendar section o Tip If you have not yet defined any suitable events you can quickly do it use the Configure events list located below the other fields o To delete an unwanted part of a schedule profile right click it and select Delete o To quickly fill or clear an entire day double click the name of the day o Asan alternative to dragging inside the calendar section use the Start time End time and Day fields then the Change Period or Set Period button as required When using the Start time and End time fields remember that time is specified in increments of five minutes You cannot specify a period shorter than five minutes and you can only use times like 12 00 12 05 12 10 12 15 etc If you specify a time outside of the five minute intervals such as 12 13 you will get an error message Configure when cameras should do what Available functionality depends on your product version Use the scheduling feature to configure when Cameras should
167. ecord only pixels that change this helps greatly reduce the size of MPEG files Select the check box if you only want to record keyframes Allows you to make exceptions if you have selected to record keyframes only e Motion Detection Select this to record all frames when motion is detected Two seconds after the last motion see Motion detection amp exclude regions on page 102 is detected the camera will return to recording keyframes only e Event Select this to record all frames when an event occurs and until another event occurs Requires that events have been defined and that you select start and stop events in the neighboring columns Tip If you have not yet defined any suitable events you can quickly do it use the Configure events list located below the other fields e Motion Detection amp Event Select this to record all frames when motion is detected or when an event occurs and until another event occurs Remember to select start and stop events in the neighboring columns e Schedule only Select this to record all frames according to the camera s speedup schedule see Speedup on page 142 only Use when recording on Event or Motion Detection amp Event Select required start event The camera will begin recording all frames when the start event occurs Select required stop event The camera will again only recording keyframes when the stop event occurs When you configure video and recording see Abo
168. ecording configuration on page 71 for specific cameras you can determine when audio should be recorded or not Your choice applies for all cameras on your Milestone Husky system www milestonesys com 113 Advanced configuration Milestone Husky M30 M50 Administrator s Manual Microphone properties Microphones are by default enabled meaning that they are able to transfer audio to Milestone Husky If needed you can disable an Enabled individual microphone in which case no audio is transferred from the microphone to Milestone Husky The name as it appears in the Management Application as well as Name in clients You can overwrite the existing name with a new one Names must be unique and must not contain any of these special characters lt gt amp Y On some hardware devices audio can also be enabled disabled on the hardware device itself typically through the hardware device s own configuration web page If audio on a hardware device does not work after enabling it in the Management Application you should verify whether the problem may be due to audio being disabled on the hardware device itself Recording settings Always Always record audio on all applicable cameras Follow video Record audio only when video is recorded Never record audio on any cameras Note that even though audio is Never never recorded it is still be possible to listen to live audio in the Smart Client Events and output About in
169. ect Smart Client installations Users download such language packs from the welcome page e Various plug ins Downloading such plug ins can be relevant for users if your organization uses add on products with the Milestone Husky system The welcome page The welcome page links to downloads of various features It is available in a number of languages and users select the language they require from a menu in the top right corner of the welcome page To view the welcome page open an Internet browser for example Internet Explorer version 6 0 or later and connect to the following address www milestonesys com 18 Introduction Milestone Husky M30 M50 Administrator s Manual http surveillance server IP address or hostname If the Image Server service has been configured with a port number other than the default port 80 you configure this as part of the server access properties users must specify the port number as well separated from the IP address or hostname by a colon http surveillance server IP address or hostname port number The content of the welcome page is managed through the XProtect Download Manager and can look different in different organizations Initial look Immediately after you install Milestone Husky the welcome page provides access to the XProtect Smart Client in all languages You can also download XProtectSmart Client in 32 or 64 bit if you run a 64 bit operating system and in 32 bit if you r
170. ect to the surveillance system server which presents you with a welcome page that lists available clients and language versions System www milestonesys com 12 Introduction Milestone Husky M30 M50 Administrator s Manual administrators can use the XProtect Download Manager to control what clients and language versions should be available to users on the welcome page of the XProtect Download Manager Install the XProtect Smart Client The XProtect Smart Client must be installed on your computer before you can use it Typically you download the XProtect Smart Client from the surveillance system server then install it on your computer Alternatively you may install the XProtect Smart Client from a DVD Install from the surveillance server 1 Verify that your computer meets the XProtect Smart Client s minimum system requirements 2 Open an Internet Explorer browser version 6 0 or later and connect to the surveillance system server using the URL or IP address specified by your system administrator 3 Onthe Welcome page click Language and select the language you want to use Tip You can change the language in the Options menu of the XProtect Smart Client Under XProtect Smart Client Installers click the relevant XProtect Smart Client link to start the installer 4 If you receive a security warning Do you want to run or save this file Do you want to run this software or similar accept this by clicking Run or similar the exa
171. ed at ProgramDataXMilestoneYXXProtect Event Server logs Response is invalid Possibly due to port being busy or network problems Open the Event Server log in Microsoft Notepad or similar tool The log is typically located at ProgramDataXMilestoneYXXProtect Event Server logs Response is valid but not understood Possibly due to port being busy or network problems Open the Event Server log in Microsoft Notepad or similar tool The log is typically located at ProgramDataXMilestoneYXXProtect Event Server logs Please contact your system provider Milestone Support support milestonesys com for help 125 Advanced configuration Milestone Husky M30 M50 Hardware input event Administrator s Manual When you add hardware input events see Add a hardware input event on page 117 some properties depend on the selected type of input Enable Event name Images from camera Number of pre alarm images Frames per second Send e mail if this event occurs Attach image from camera Delete Add www milestonesys com Select check box to use selected type of input as an event in Milestone Husky and specify further properties Specify aname Names must be unique and must not contain any of these special characters lt gt amp Y J Some cameras only support event names of a certain length and or with a certain structure Refer to the camera s documentation for exact details Only relevant i
172. ee About show status on page 185 e Access the Milestone Mobile Help website where you find manuals frequently asked questions FAQs and product demonstration videos www milestonesys com 184 Advanced configuration Milestone Husky M30 M50 Administrator s Manual About show status If you right click the Mobile Server Manager and select Show Status or double click the Mobile Server Manager icon a window opens showing the status of the Mobile server You can see the following Server running since Time and date of the time when the Mobile server was last started Connected users Number of users currently connected to the Mobile server CPU usage How many of the CPU is currently being used by the Mobile server CPU usage history A graph detailing the history of CPU usage by the Mobile server About accessing logs and exports The Mobile Server Manager lets you quickly access the log file of the day open the folder to which logs files are saved and open the folder to which exports are saved To open any one of these right click the Mobile Server Manager and select Open Today s Log File Open Log Folder or Open Export Folder respectively Important If you uninstall Milestone Mobile from your system its log files are not deleted Administrators with proper rights can access these log files at a later timer or decide to delete them if they are not needed any longer The default location of the log files is in the P
173. eeeeeeee esee esee ene enne nennen nennen nnn anne nnn anne nnns 144 Configure Matrik ecce eo cee sti a aaaea Eaa steeds ne Ei eame asanu ecu auem 144 Matrix properties ccce ccc rer ccce irr rcc reor cc tur ec rua ccce aurea cra ene cha aan Dei Rana 144 LOGS EEN 147 ADOUt logs eheu sustituir 147 Configure system event and audit logging eres 149 L g prop rlies E G G Ge 149 NOTIFICATIONS iuiiacica itai kai ku ava c ak kac nee dwicLUd bild rta va uva Lia La ard 151 www milestonesys com Contents Milestone Husky M30 M50 Administrator s Manual About e Lu le VE 151 Su UE 151 Meggie eege 154 CMO TI e E 156 CENTRAL H A 092 1 ZY O 157 e Ae e sms 157 Enable XProtect Central eeeeeieeeiee sisse eiseeeeeee seen nena nnn n natn ii waana sinanasi 157 Central properties eee 157 ACCESS CONTROL MRM 158 About access control integration eese renean 158 Wizard for access Control system integration eee 159 Access control properties eeeeeseeeeeeeee seen enne nnne nnne nnn annnm rane nnns 160 SEAVER ACCESS T X O OUFT 165 About server ACCESS m
174. eeeeeeeneeeeeeneeene nennen nnns 54 MOTEL legge 56 Recording and archiving settings eeeeeeeeeeeeseeeeeren eene 58 ADJUST MOTION DETECTION WIZARD eene eene nnne enhn n nnn a nna ennenen nana nana 59 Exclude AC DUmee 60 Motion Detection p 60 MANAGE USER ACCESS WIZARD scccceesseeeeccenseeecccnseeeeccenseeeeeeanseeseecenseeeeeonsees 62 Basic and Windows Users 1 eeeeeeseeeeees eene enne nen nnne nnne nnn iain nna inse nns innen 62 erra nrad e 63 ADVANCED CONFIGURATION eenenmmHmHmH nmn D HARDWARE DEVICES woe ceeceecceeceeccneceeccneceeccuseneceacensceescuscueceaseuscessenscussenseneeeeseneees 64 About hardware GeVICES csssccccssseseccsssececnsesecusnceseceaseseeenseeuaneseaeauseseaeanseeuausssenasssnaas 64 www milestonesys com Contents Milestone Husky M30 M50 Administrator s Manual ABOULIMICTOPN ONES eerie eee este lies eden nee AKANA KAARE 64 About speakets eege eer 64 About recording audio eese sienne enne nnne nnne nnmnnn nnmnnn mnnn nnn 64 About dedicated input output devices eene 65 Show or hide microphones or speakers eese esee eene 65 Configure hardware devices eeeeeeseeeessee eese eeeen
175. eese nennen nn tn nasa sata NENNEN 66 Delete hardware devices 4 eueeeeseeeeeee esee eeeeen nennen nnne nennen han nnmnnn innen 66 About replacing hardware devices eere 67 Replace Hardware Device wizard eese eene eene nnn nnn 67 Speaker properties adicere neo Ere x rioc euo et caa eqs sass cundee ao ee CERE EE gestae stacwevacuecedd 69 Hardware lg TE 69 CAMERAS AND STORAGE INFORMATION e eene nennen unen nnn nnn a nhan anna nn 71 About video and recording configuration eere 71 About database resizing esee esee eene nnne nnne nnne nn nnmnnn nnmnnn anne nnn nas 72 About motion detection settings eeseeeeeeeeeeeeeeen enema nennt 72 About motion detection and PTZ cameras eene 78 Configure camera specific schedules eese eeeeeeee entente 73 Configure when cameras should do what eese 75 Configure motion detection eeeeeesieeseeeeee eese eeeee seen nennen nennt nana sana annt nnn 75 Disable or delete cameras 4 eeeeeseseeeee eene enne nne nnn nnne nnn inne nns nnmnnn ranae nenna 76 Move PTZ type 1 and 3 to required positions eeeeeeeereeennenenn 76 Recording and storage properties ueee
176. eeseeeeeeeseeeeenee nennen nnne nnn nnn nnn 77 Camera PrO PO Tie suerge 93 MICROPHONES siis eegen nnen Eet 113 About microphones eeeeeeseeeete seen seen se eeeeeeseseeeeeseseseeeseseseeeseseeneeseseeneneeseeenens 113 Configure Microphones or speakers ccceccceeccesseeeeeeeeeeeeeeeeeesesneeeneeeeeseeeeseaeseneenenseeeees 113 Show or hide microphones or speakers esses enneen nennen nnn nnns 113 Microphone properties 1seeeeee eene nennen nennen nnn nnne nnn nnne nnn inan nnn inna 113 EVENTS AND OUTPUT c 114 About input and output eese enne nnne nnne nnn nnne nnmnnn nnmnnn an nnns 114 www milestonesys com Contents Milestone Husky M30 M50 Administrator s Manual About events and output eeeececeeeeeeeeeeeeeeeneeeeeseeenneesenesneeseseseeesesesnenseseeneeseseeeeeseseeenens 115 Overview of events and output eseessseesieeeeeese esee seen nennt nnn nn ania snnm nnn nn nnn 115 Add an analytics event eeeeeseeeeeseeeeeeeeeeene nennen nnne nnn n antennae nennen innen nnn 117 Add a hardware input event esseeeseeeeeseseeeee eene nennen nnnm nn nnnm nannten 117 Add a hardware output e sseeeeee sees esses eene nnne nnne nnmnnn anne nnn saint r anne nn nnns 118 Add a manual event esee eese essen e
177. efresh button If you bring back a preset position this way and the preset position is to be used in PTZ patrolling or PTZ on event you must manually configure PTZ patrolling and or PTZ on event to use the preset position again Try out a preset position In the list select the preset position you Test want to test then click the button to view the camera move to the selected position Lets you move a preset position selected in the list up and down respectively The selected preset position is moved one step per PTZ control wheel click By moving preset positions up or down you can control the sequence in which preset positions are presented in clients PTZ patrolling PTZ related properties are only available when you are dealing with a PTZ pan tilt zoom camera PTZ patrolling is the continuous movement of a PTZ camera between a number of preset positions see PTZ preset positions on page 107 To use patrolling you should normally have specified at least two preset positions for the relevant PTZ camera To configure PTZ patrolling select a patrolling profile in the Patrolling profiles list and specify relevant properties to define the exact behavior of the patrolling profile When you have defined your patrolling profiles remember to schedule see PTZ patrolling on page 143 the use of patrolling profiles Note that if users manually operate PTZ cameras this can override patrolling Tip You can specify a patrolling profile
178. eld With an OR operator you specify that either one or another term must be present Example If using User001 OR Door053 OR Sunday the term User001 or the term Door053 or the term Sunday must be present in order for the criterion to be met The criterion is satisfied even if only one of the terms is present As a rule of thumb the more terms you combine with OR the more results you will retrieve e Remove Lets you remove the item immediately to the left of a cursor positioned in the Event message expression field If you have not positioned the cursor in the Event message expression field the last item in the field will be removed www milestonesys com 130 Advanced configuration Milestone Husky M30 M50 Event priority Event protocol Event rule type Send e mail if this event occurs Attach image from camera www milestonesys com Administrator s Manual The same data package may be analyzed for different events The ability to assign a priority to each event lets you manage which event should be triggered if a received package matches the criteria for several events The priority must be specified as a number between 0 lowest priority and 1000 highest priority When Milestone Husky receives a TCP and or UDP package analysis of the packet will start with analysis for the event with the highest priority This way when a package matches the criteria for several events only the event with the highest priority will b
179. em server The features disappear from XProtect Download Manager but installation files for the features are kept in the surveillance system server s Installers or relevant language folder so you can re install them later if required 1 In XProtect Download Manager click Remove features 2 Inthe Remove Features window select the features you want to remove 3 Click OK and then click Yes Updates Milestone regularly releases service updates for its products offering improved functionality and support for new devices Milestone recommends that you check www milestonesys com for updates at regular intervals in order to make sure you are using the most recent version of your surveillance software www milestonesys com 20 Introduction Milestone Husky M30 M50 Administrator s Manual Before you start Minimum system requirements Surveillance system server e Microsoft Windows 8 Enterprise 64 bit e Microsoft Windows 8 Pro 64 bit e Microsoft Windows 7 Ultimate 64 bit e Microsoft Windows 7 Enterprise 64 bit e Microsoft Windows 7 Professional 64 bit e Microsoft Windows Server 2012 64 bit Standard and Operating system Datacenter e Microsoft Windows 2008 R2 64 bit Standard Web High Performance Computing HPC Enterprise and Datacenter e Microsoft Windows Server 2008 64 bit e Microsoft Windows Vista Business 64 bit e Microsoft Windows Vista Enterprise 64 bit e Microsoft Windows Vista Ult
180. en a computer and a person Inputs are the signals or data received by the system and outputs are the signals or data sent from it I frame Short name for intra frame Used in the MPEG standard for digital video compression An l frame is a single frame stored at specified intervals The I frame records the entire view of the camera whereas the frames that follow P frames record only the pixels that change This helps greatly reduce the size of MPEG files An I frame is similar to a keyframe Image Server A service that handles access to Milestone Husky for remote users logging in with Smart Client The Image Server service does not require separate hardware as it runs in the background on the Milestone Husky server The Image Server service is not configured separately as it is configured through Milestone Husky s Management Application IP Internet Protocol protocol or standard specifying the format and addressing scheme Glossary of Terms Milestone Husky M30 M50 used for sending data packets across networks IP is often combined with another protocol TCP The combination known as TCP IP allows data packets to be sent back and forth between two points on a network for longer periods of time and is used when connecting computers and other devices on the internet IP address Internet Protocol address The identifier for a computer or device on a network It is used by the TCP IP protocol for routing data tra
181. enarios are important to consider Some cameras supporting multistreaming may halve their frame rate or respond with other negative effects if you open a second stream If a camera delivers live video in a very high quality de coding of images may increase the load on the Recording Server service which may in turn affect ongoing recordings negatively Cameras that do not support multiple simultaneous video streams cannot connect to the surveillance server and the Management Application at the same time Therefore Milestone recommends that you stop see Start and stop services on page 178 the Recording Server service when you configure such devices for motion detection and PTZ See also View video from cameras in Management Application on page 206 www milestonesys com 206 Misc concepts and tasks Milestone Husky M30 M50 Glossary of Terms Administrator s Manual Symbols amp Numeric 360 degrees panomorph support Cameras with 360 degrees panomorph support offer as the name indicates 360 degree coverage and can survey an entire area without blind spots or distorted images A Analytics Events Analytics events are data received from an external third party video content analysis VCA provider An example of a VCA based system is an access control system Analytics events integrates seamlessly with the Alarms feature API Application Program Interface set of tools and building blocks for creatin
182. encoding and frame rate Enable dedicated live stream Select the type of the live stream Stream settings for viewing live Stream video and for recording video may very well be different in order to get the best result Resolution Select the resolution of the camera FPS Select the camera s live frame rate per second FPS If the camera uses the MPEG video format With MPEG you can define frame rate and other settings Frame rate for viewing live and recorded video from the camera Frame rate per second ame ad Select number of frames per second Keyframes stored at specified intervals record the entire view of the camera whereas the following frames record only pixels that Record keyframes only change This helps greatly reducing the size of MPEG files Select the check box if you only want to record keyframes Note that you can specify exceptions if motion is detected or events occur Allows you to make exceptions if you have selected to record keyframes only Select this check box to record all frames when motion is detected Two seconds after the last motion is detected the camera will return to recording keyframes only Record all frames on motion www milestonesys com 84 Advanced configuration Milestone Husky M30 M50 Administrator s Manual Allows you to make exceptions if you have selected to record keyframes only Select this check box to record all frames when an event occurs and until another event occurs Us
183. end analytics event Event Server not found Error connecting to Event Server Error sending analytics event Error receiving response from Event Server Analytics event unknown by Event Server Invalid analytics event received by Event Server Sender unauthorized by Event Server Internal error in Event Server Invalid response received from Event Server Unknown response from Event Server Unexpected error www milestonesys com Unable to find the Event Server service on the list of registered services Unable to connect to the Event Server service on the defined port most likely due to network problems the Event Server service being stopped or similar Connection to the Event Server service established but event cannot be sent most likely due to network problems for example time out Event sent to Event Server but no reply received most likely due to network problems or port being busy see the Event Server log typically located at ProgramData Milestone XProtect Event Server logs can be opened in Microsoft Notepad or similar tool The Event Server service does not know the event most likely due to the event or changes to the event not having been saved Event format is somehow incorrect Most likely your machine is not on the list of allowed IP addresses host names An Event Server error Open the Event Server log in Microsoft Notepad or similar tool The log is typically locat
184. eneric event Milestone Husky can analyze received TCP and or UDP data packages and automatically trigger events when specified criteria are met This way you can easily integrate your Milestone Husky surveillance system with a very wide range of external sources for example access control systems and alarm systems and more Events based on the analysis of received TCP and or UDP packets are called generic events 1 In the Management Application navigation pane expand Advanced Configuration then expand Events and Output Right click Generic Events and select Add New Generic Event www milestonesys com 119 Advanced configuration Milestone Husky M30 M50 Administrator s Manual 2 Inthe Generic Event Properties window click the Add button and specify required properties see Generic event on page 129 When ready click OK or click the Add button to add a timer event to the event you have just created 3 Save your configuration changes by clicking Save in the yellow notification bar in the upper right corner of the Management Application Add a timer event Timer events are separate events triggered by the type of event under which they are defined Timer events occur a specified number of seconds or minutes after the event under which they are defined has occurred Timer events may be used for a wide variety of purposes typically for stopping previously triggered actions Examples e Acamera starts recording based on a hardwa
185. ent is triggered in the e mail notification then select the relevant camera in the list next to the check box Delete a selected event When a specific hardware input event is selected clicking Add adds a timer event see Add a timer event on page 120 to the selected hardware input event 126 Advanced configuration Milestone Husky M30 M50 Send SMS if this event occurs Hardware output Administrator s Manual Only available if SMS notification see Configure SMS notifications on page 154 is enabled Select if Milestone Husky should automatically send an SMS when the event occurs Recipients are defined as part of the SMS notification configuration When using SMS notifications also bear in mind individual cameras scheduling When you add hardware output see Add a hardware output on page 118 specify the following properties Output name Output connected to Keep output for Specify a name If you are going to make the hardware output available for manual activation in clients this is the name that client users will see Names must be unique and must not contain any of these special characters lt gt amp Y J Some cameras only support event names of a certain length and or with a certain structure Refer to the camera s documentation for exact details Select which of the hardware device s output ports the output is connected to Many hardware devices only have a single output por
186. ent s own built in help system Configure Matrix 1 In the Management Application s Navigation pane expand Advanced Configuration right click Matrix and select Properties 2 Enable the use of Matrix by selecting the Enable Matrix check box 3 Specify required properties see Matrix recipients on page 144 or for automatically triggered video sharing select Matrix Event Control and configure Matrix Event Control properties see Matrix event control on page 145 When ready click OK 4 Save your configuration changes by clicking Save in the yellow notification bar in the upper right corner of the Management Application Matrix properties Matrix recipients The Matrix Recipients tab is used to enable Matrix functionality and to define which computers to display Matrix triggered live video A computer on which Matrix triggered video can be displayed is known as a Matrix recipient Being able to view Matrix triggered video requires that you have installed XProtect Smart Client on the user s computer Enable Matrix Select check box to enable Matrix functionality www milestonesys com 144 Advanced configuration Milestone Husky M30 M50 List of Defined Matrix recipients Name Address Port Password Matrix recipient is an XProtect Smart Client Clear Update Add Matrix event control Administrator s Manual Lists any already defined Matrix recipients that is computers on which Matrix triggered vide
187. er Dashboard Choose if your system should send system information to the Customer Dashboard System mode Important Do not change system mode unless you are absolutely sure that you want the new setting to be in effect immediately after saving At some point in time when you save recordings on your system the storage you save recordings on may become full Your system offers you two system modes which handle this scenario differently Classic mode and Evidence collection mode e Classic mode means that the system automatically deletes the oldest saved recordings in order to make room for new recordings When you remove a hardware device in the Management Application recordings from the relevant device are deleted from your storage You can no longer play back recordings from the removed camera in XProtect Smart Client as these recordings will be deleted from your storage e Evidence collection mode means that the system stops recording when you reach full storage capacity All your old recordings are kept in the storage and the system does not save any new recordings This ensures that video recorded as evidence is never deleted automatically and remains on the hard disk drive until you change system settings in your www milestonesys com 40 Settings Milestone Husky M30 M50 Administrator s Manual system or you manually remove the recordings from your storage Similarly if you remove a hardware device from the Management Applicati
188. er malfunctions Instead create backups based on the content of archives If you have not specified separate archiving locations for separate cameras you could back up the default local archiving directory Archives Important When you schedule a backup make sure the backup job does not overlap with any scheduled archiving times If archiving fails Under rare circumstances archiving may fail for example due to network problems However in Milestone Husky this does not pose a threat Milestone Husky creates a new database and continues archiving in this new database You can work with and view both this new database and the old one like any other databases www milestonesys com 133 Advanced configuration Milestone Husky M30 M50 Administrator s Manual About archiving locations The default archiving folder see Default File Paths on page 42 C MediaDatabase is located on the Milestone Husky server You can change the default archiving folder to any other location locally or select a location on a network drive to use as the default archiving folder In the archiving folder separate subfolders for storing archives for each camera are automatically created These subfolders are named after the MAC address of the hardware device to which the camera is connected Because you can keep archives spanning many days of recordings and archiving may take place several times per day further subfolders named with the archiving date and t
189. erally provides better security than the basic user concept and itis the method Milestone recommends If you want to include users in groups make sure you add required groups see Add user groups on page 173 before you add users You cannot add existing users to groups Add Windows users in two ways One is through the Manage user access wizard on page 62 Alternatively add Windows users this way 1 In the Management Application s navigation pane expand Advanced Configuration right click Users and select Add New Windows User This opens the Select Users or Groups dialog Note that you can only make selections from the local computer even if you click the Locations button 2 Inthe Enter the object names to select box type the relevant user name s then use the Check Names feature to verify it If you type several user names separate each name with a semicolon Example Brian Hannah Karen Wayne 3 When done click OK 4 Specify General Access on page 174 and Camera Access on page 175 properties These properties will determine the rights of the user 5 Click OK 6 Save your configuration changes by clicking Save in the yellow notification bar in the upper right corner of the Management Application Users added from a local database logging in with a client should not specify any server name PC name or IP address as part of the user name Example of a correctly specified user name USERO01 Example of an in
190. eras in Management Application 59 60 102 107 109 113 206 Virus scanning 24 139 VMD 214 Ww Wizard 214 Wizard for access control system integration 159 X XProtect Download Manager 18 XProtect Smart Client 12 XProtect Web Client 16 www milestonesys com 223 Index Milestone Husky M30 M50 Administrator s Manual Copyright trademarks and disclaimer Copyright 2013 Milestone Systems A S Trademarks XProtect is a registered trademark of Milestone Systems A S Microsoft and Windows are registered trademarks of Microsoft Corporation App Store is a service mark of Apple Inc Android is a trademark of Google Inc All other trademarks mentioned in this document are trademarks of their respective owners Disclaimer This text is intended for general information purposes only and due care has been taken in its preparation Any risk arising from the use of this information rests with the recipient and nothing herein should be construed as constituting any kind of warranty Milestone Systems A S reserve the right to make adjustments without prior notification All names of people and organizations used in the examples in this text are fictitious Any resemblance to any actual organization or person living or dead is purely coincidental and unintended This product may make use of third party software for which specific terms and conditions may apply When that is the case you can f
191. es Send e mail on archiving failure Send SMS on archiving failure www milestonesys com Specify when you want Milestone Husky to automatically move recordings to your archiving path s You can specify up to 24 archiving times per day with minimum one hour between each one Select the hour minute and second values and click the up and down buttons to increase or decrease values or simply overwrite the selected value and then click Add The more you expect to record the more often you should archive If selected Milestone Husky will automatically send an e mail to selected recipients if archiving fails This requires that the e mail notification feature is enabled Recipients are defined as part of the e mail notification properties see Email Properties on page 152 If selected Milestone Husky will automatically send an SMS mobile phone text message to selected recipients if archiving fails This requires that the SMS notification feature is enabled Recipients are defined as part of the SMS notification properties see SMS properties on page 155 141 Advanced configuration Milestone Husky M30 M50 Administrator s Manual Camera specific scheduling properties Online period When you configure scheduling see Configure camera specific schedules on page 73 for specific cameras your Online Period settings are probably the most important since they determine when each camera should transfer video to Mileston
192. es care of the process for you You must first register your software and next activate your licenses See Manage licenses see About activating licenses on page 33 oO Install Milestone Husky See Install surveillance server software see Install your surveillance server software on page 25 L Open the Management Application See Access the Management Application Add hardware devices O Your system can quickly scan your network for relevant hardware devices cameras video encoders and more and add them to your system See Add hardware devices see Add hardware wizard on page 47 Configure cameras You can specify a wide variety of settings for each camera connected to your system Settings include video format resolution motion detection sensitivity where to store and archive see About archiving on page 133 recordings any PTZ pan tilt zoom preset positions association with microphones speakers and more See About video and recording configuration on page 71 www milestonesys com 28 First time use Milestone Husky M30 M50 Administrator s Manual Configure events input and output If required use system events for example based on input from sensors to automatically L trigger actions in your system Examples of actions starting or stopping recording on cameras switching to a particular video frame rate making PTZ cameras move to specific preset positions Also use events to activate hardware o
193. ess on page 174 properties Square filled check boxes can appear in the lower part of the window if you have selected several cameras and a feature applies for some but not all of the cameras Example For camera A you have selected that use of the Events is allowed for camera B you have not allowed this If you select both camera A and camera B in the list the Events check box in the lower part of the window is square filled Another example Camera C is a PTZ camera for which you have allowed the PTZ preset positions feature whereas camera D is not a PTZ camera If you select both camera C and camera D in the list the PTZ preset positions check box is square filled www milestonesys com 176 Advanced configuration Milestone Husky M30 M50 Administrator s Manual Alarm management When you add or edit basic users see Add basic users on page 171 Windows users see Add Windows users on page 172 or groups see Add user groups on page 173 specify their XProtect Smart Client alarm management rights Allows users of the XProtect Smart Client to e Manage alarms for example change priorities of alarms and re delegate alarms to other users e Acknowledge alarms in the XProtect Smart Client s alarm Manage 9 list and maps e Change state for example from New to Assigned of several alarms simultaneously otherwise state must be changed on a per alarm basis Allows users of the XProtect Smart Client to View e View
194. estone Mobile client you must restart the Milestone Mobile client for the new settings to take effect www milestonesys com 179 Advanced configuration Milestone Husky M30 M50 Administrator s Manual Add a Video push channel Each Video push channel requires a separate camera license To add a Video push channel see About Video push on page 179 do the following 1 On the Video Push tab select the Video push checkbox to enable the functionality 2 Inthe bottom right corner click Add to add a video push channel to the Channels mapping 3 Channels are mapped to devices through user names Select a user name from a user account already set up in your system to associate with the relevant Video push channel If you do not associate the Video push channel with an already created user you cannot use Video push in your Milestone Mobile client when you log in 4 Add the Video push driver as a hardware device see Add a Video push driver as a hardware device on page 180 to the system You must choose the Manual hardware device detection method as the Video push driver does not show up in automatic hardware searches 5 Onthe Video Push tab click Find Cameras If successful the newly added Video push driver appears in this list Save your configuration to make the Video push driver ready for use You can remove video push channels you do not require To do so select the relevant channel and click Remove in the bottom right corner
195. f available microphone channels on your hardware devices Address http addresses of your hardware devices www Links to http addresses of your hardware devices Port Port used by your hardware devices Device Driver Names of device drivers associated with your hardware devices You can activate licenses online or offline On the Management Application s toolbar click File and either Activate License Online or Manage License Offline Cameras or dedicated input output boxes for which you are missing a license do not send data to the surveillance system Cameras added after all available licenses are used are unavailable About activating licenses When you purchase Milestone Husky you receive a temporary license file lic including a Software License Code SLC You must use this temporary license file when you install your system In order to get your permanent license register your SLC before you activate licenses When you have registered your SLC you can activate your licenses in two ways online or offline You cannot activate more licenses than you have bought If you have added more cameras than you have licenses for you must buy additional licenses before you can activate them To get an overview www milestonesys com 33 Licenses Milestone Husky M30 M50 Administrator s Manual of your licenses go to the Management Application s navigation pane gt Advanced Configuration gt Hardware Devices and view your Hardware Device Su
196. f using pre and post alarm images a feature available for selected cameras only it enables sending of images from immediately before an event took place from the camera to the surveillance system via e mail Pre and post alarm images should not be confused the pre and post recording feature see Recording on page 97 particular to Milestone Husky Lets you select which camera you want to receive pre and or post alarm images from Only relevant if using pre alarm images a feature available for selected cameras only Specify required number of pre alarm images Allowed number may differ from camera to camera allowed range is displayed to the right of the field Only relevant if using pre alarm images a feature available for selected cameras only Specify required frame rate Used in combination with the Number of pre alarm images field this field indirectly allows you to control how long before the event you want to receive pre alarm images from Only available if e mail notification see Configure email notifications on page 152 is enabled Select if Milestone Husky should automatically send an e mail when the event occurs Recipients are defined as part of the e mail notification configuration When using e mail notifications also bear in mind individual cameras scheduling Only available if e mail notification see Configure email notifications on page 152 is enabled Select to include an image recorded at the time the ev
197. ferred to the surveillance system while the Recording Server service is running Restore point Restore points allow you to return to a previous configuration state When a configuration change is applied in Milestone Husky a restore point is created If something goes wrong in your configuration you can browse through restore points and return to a suitable one SCS A file extension scs for a script type targeted at controlling clients SDK Software Development Kit programming package enabling software developers to create applications for use with a specific platform SIM Subscriber identity module circuit stored on a small card inserted into a mobile phone or computer or other mobile device The SIM Glossary of Terms Milestone Husky M30 M50 card is used to identify and authenticate the user SLC Software license code product registration code required for using the Milestone Husky software If you do not have system administration responsibilities you do not have to deal with SLCs System administrators use SLCs when installing and registering the software SMS Short Message Service or Systems Management Server 1 Short Message Service a system for sending text messages to mobile phones 2 Systems Management Server a Microsoft tool which lets system administrators build up databases of hardware and software on local networks The databases can then among other things be used
198. ffic to the intended destination An IP address consists of four numbers each between 0 and 256 separated by periods example 192 168 212 2 IPIX A technology that allows the creation and viewing of 360 degree panomorph fisheye images JPEG Also JPG Joint Photographic Experts Group widely used lossy compression technique for images K Keyframe Used in the MPEG standard for digital video compression a keyframe is a single frame stored at specified intervals The keyframe records the entire view of the camera whereas the frames between the keyframes record only the pixels that change This helps greatly reduce the size of MPEG files MAC address www milestonesys com Administrator s Manual Media Access Control address 1 2 character hexadecimal number uniquely identifying each device on a network Manual events You can generate an event manually from the client These events are called manual events Master Slave A setup of servers where one server the master server is of higher importance than the remaining servers the slave servers With a master slave setup in Milestone Husky it is possible to combine several Milestone Husky servers and extend the number of cameras you can use beyond the maximum allowed number of cameras for a single server In such a setup clients will still have a single point of contact they connect to the master server but also get access transparently to came
199. for distributing and installing software applications over local networks SMTP Simple Mail Transfer Protocol standard for sending e mail messages between mail servers Subnet A part of a network Dividing a network into subnets can be advantageous for management and security reasons and may in some cases also help improve performance On TCP IP based networks a subnet is basically a part of a network on which all devices share the same prefix in their IP addresses for example 123 123 123 xxx where the first three numbers 123 123 123 are the shared prefix Network administrators use subnet masks to divide networks into subnets www milestonesys com Administrator s Manual TCP Transmission Control Protocol protocol or standard used for sending data packets across networks TCP is often combined with another protocol IP Internet Protocol The combination known as TCP IP allows data packets to be sent back and forth between two points on a network for longer periods of time and is used when connecting computers and other devices on the internet TCP IP Transmission Control Protocol Internet Protocol combination of protocols or standards used when connecting computers and other devices on networks including the internet Telnet Terminal emulation program used on TCP IP networks With Telnet you can connect to a server from a computer on the network and execute commands through Telnet as if
200. for the changes to take effect Locate a certificate file 1 Choose the Load a certificate file option 2 Fillin the path for the certificate file or click the box to open a window where you can browse for the file 3 Fill in the password connected to the certificate file 4 When finished click OK Note that HTTPS is not supported on Windows XP and Windows 2003 operating systems and works on Windows Vista or newer Windows OS only Fill in edit surveillance server credentials 1 Right click the Mobile Server Manager and select Surveillance Server Credentials 2 Fill in the Server URL 3 Select what user you want to log in as o Local system administrator no credentials needed or o A specified user account credentials needed 4 f you have chosen a specified user account fill in User Name and Password 5 When finished click OK Show edit port numbers 1 Right click the Mobile Server Manager and select Show Edit Port Numbers 2 To edit the port numbers fill in the relevant port number You can indicate a standard port number for HTTP connections and or a secured port number for HTTPS connections 3 When finished click OK Start stop and restart Mobile service If needed you can start stop and restart the Mobile service from the Mobile Server Manager To perform any of these tasks right click the Mobile Server Manager and select Start Mobile service Stop Mobile service or Restart Mobile service respect
201. from privacy masking takes place the same way as when the grid is visible When on the preview image will be Show grid divided into small sections by a grid To define areas which should be excluded from privacy masking drag the mouse over the areas in the preview image while pressing the mouse button down Left mouse button selects a grid section right mouse button clears a grid section Selected areas are highlighted in red Toggle the red area indicating privacy masking on and off Toggling Show privacy mask the red area off may provide a less obscured view of the preview image Clear Clear the privacy masking 360 lens 360 lens technology allows you to view 360 panoramic video through an advanced lens If a camera is going to use 360 lens technology you must enable the technology and in some cases enter a special license key Select check box to enable use of the 360 lens technology and to Enable sopnsions be able to specify further properties www milestonesys com 104 Advanced configuration Milestone Husky M30 M50 Enable panomorph support Immervision Enables panomorph RPL number Camera position orientation Enable fisheye support License key Administrator s Manual Select to enable panomorph support Panomorph is an advanced technology can provide high resolution in zones of interest while at the same time using fewer pixels than conventional fisheye solutions When you enable the panomorph
202. ftware 25 28 189 Introduction 10 IP 209 IP address 210 IPIX 210 J JPEG 210 K Keyframe 210 L Language support and XML encoding 166 168 Licenses 32 Live and recording settings Motion JPEG cameras e 53 Live and recording settings MPEG cameras 54 Local IP ranges 166 167 Log properties 149 Logs 147 www milestonesys com Administrator s Manual M MAC address 210 Manage user access wizard 29 62 165 171 172 173 187 Manual 48 49 Manual event 127 Manual events 210 Manual recording 85 98 176 Master Slave 168 210 Master slave properties 170 Matrix 143 210 Matrix event control 144 145 Matrix properties 144 Matrix recipient 210 Matrix recipients 144 Message Settings email 152 156 Message Settings SMS 155 156 Microphone properties 113 Microphones 113 Milestone Husky overview 10 Milestone Mobile client 15 Minimum system requirements 16 21 MIP plug ins 194 Misc concepts and tasks 203 MJPEG 210 Mobile server 179 Mobile Server Manager 184 220 Index Milestone Husky M30 M50 Mobile server settings 181 Monitor storage space usage 206 Motion Detection 60 Motion detection amp exclude regions 55 76 81 88 90 98 102 118 151 154 Move PTZ type 1 and 3 to required positions 76 108 MPEG 210 N Network device type and license 66 70 New hardware device informat
203. g or customizing software applications Aspect ratio The height width relationship of an image ATM Automatic teller machine machine that dispenses money when a personal coded card is used AVI A popular file format for video Files in this format carry the avi file extension www milestonesys com Browser A software application for finding and displaying web pages C Carousel A feature for displaying video from several cameras one after the other in a single camera position The required cameras and the intervals between changes are specified by the Milestone Husky administrator The carousel feature is available if configured in the Smart Client Central A product available as an add on to Milestone Husky XProtect Central provides a complete overview of status and alarms from any number of Milestone Husky servers regardless of location Codec A technology for compressing and decompressing audio and video data for example in an exported AVI file MPEG and Indeo are examples of frequently used codecs CSV Comma separated values data format that stores tabular data where the lines represent rows in a table and commas define the columns in a simple file For example data about cameras may appear as comma separated values in a csv file which can then be imported into Milestone Husky A simple but effective method if setting up several similar systems D Device Glossary of Ter
204. g profiles identically named Night Patrolling on 25 different cameras you can schedule the use of Night Patrolling on all 25 cameras in one go even though Night Patrolling covers individual preset positions on each of the 25 cameras Delete Delete an existing patrolling profile Note that the selected patrolling profile is removed from the list without further warning Note You can reuse the names of patrolling profiles defined for other cameras This allows you to use a single patrolling profile name across several PTZ cameras and can make scheduling see PTZ patrolling on page 143 of PTZ patrolling much easier Even though several PTZ cameras share a patrolling profile name the movement between preset positions is individual for each camera Preset positions to use in a patrolling profile Having selected a patrolling profile in the Patrolling profiles list you can specify which of the PTZ camera s preset positions should be used for the selected patrolling scheme 1 In the Preset Positions list select the preset positions you want to use A preset position can be used more than once in a patrol scheme for example if the preset position covers an especially important location Tip By pressing the CTRL button on your keyboard while selecting from the Preset Positions list you can select several or all of list s preset positions in one go Click the button to copy the selected preset positions to the Patrolling list Th
205. ge 102 is detected Unless post recording see the following is used recording will stop immediately after the last motion is detected e Event Select this to record video when an event occurs and until another event occurs Use of recording on event requires that events have been defined and that you select start and stop events Tip If you have not yet defined any suitable events you can quickly do it use the Configure events list located below the other fields e Motion Detection and Event Select this to record video in which motion is detected or when an event occurs and until another event occurs Remember to select start and stop events in the neighboring columns Select required start event Recording will begin when the start event occurs or earlier if using pre recording see the following Select required stop event Recording will end when the stop event occurs or later if using post recording see the following You can store recordings from periods preceding detected motion and or start events Select check box to enable this feature Specify the required number of seconds in the neighboring column Specify the number of seconds for which you want to record video from before recording start conditions that is motion or start event are met Usually only some seconds of pre recording is required but you can specify up to 65535 seconds of pre recording corresponding to 18 hours 12 minutes and 15 seconds H
206. ied events Example If you have defined that video should be stored when a Conditionally door is opened being able to see what happened immediately prior to the door being opened may also be important Say you have specified that video should be stored conditionally on event with a start event called Door Opened and a stop event called Door Closed With three seconds of pre recording video is recorded from three seconds before Door Opened occurs and until Door Closed occurs Select this check box to record video in which motion see Motion detection amp exclude regions on page 102 is detected Unless post recording see the following is used recording will stop immediately after the last motion is detected Built in motion detection Select this check box to record video when an event occurs and until another event occurs Use of recording on event requires that events have been defined and that you select start and stop events On event in the neighboring lists Tip If you have not yet defined any suitable events you can quickly do it use the Configure events list located below the other fields Select required start event Recording will begin when the start Start Event NICA E d event occurs or earlier if using pre recording see the following Select required stop event Recording will end when the stop event Sop Eien occurs or later if using post recording see the following Available only when the option
207. ilable disk space went below 350 MB 150 MB plus 20 MB for each of the ten cameras The difference ensures that very large disks not necessarily are considered to be running out of disk space just because they have less than 10 disk space left IMPORTANT You lose data from the archives you delete Ultimately if there are no archives to delete your system attempts to resize camera databases by deleting their oldest recordings This happens if o there is less than 5 disk space left and the available disk space goes below 20 GB plus 1 GB per camera Or o the available disk space goes below 75 MB plus 10 MB per camera example with ten cameras the server would be running out of disk space if the remaining available disk space went below 175 MB 75 MB plus 10 MB for each of the ten cameras The difference ensures that very large disks will not necessarily be considered to be running out of disk space just because they have less than 5 disk space left IMPORTANT You lose the data deleted as part of the database resizing process When the recording server is restarted upon such database resizing the original database sizes will be used You should therefore make sure the drive size problem is solved or adjust camera database sizes to reflect the altered drive size 4 First your system attempts to delete archives This happens if o there is less than 15 disk space left and the available disk space goes below 40 GB plus
208. ilestone Surveillance folder because these are two different things The backup described here is limited to a backup of the Management Application configuration The type of system configuration backup done from the Milestone Surveillance folder is www milestonesys com 199 Backup and restore configuration Milestone Husky M30 M50 Administrator s Manual a backup of your entire surveillance system setup including among other things log files event configuration restore points view groups as well as the Management Application and XProtect Smart Client configuration Milestone recommends that you make regular backups of your server configuration as a disaster recovery measure You should also do this when you upgrade your server While it is rare that you lose your configuration cameras schedules views etc it can happen under unfortunate circumstances Fortunately it takes only a minute to back up your existing configuration Export Management Application configuration as clone With this option all relevant Milestone Husky Management Application configuration files are collected and GUIDs Globally Unique IDentifiers unique 128 bit numbers used for identifying individual system components such as cameras are marked for later replacement GUIDs are marked for later replacement because they refer to specific components cameras etc Even though you wish to use the cloned configuration for setting up a new similar system using si
209. ill reach 01 59 59 then immediately revert back to 01 00 00 If the system did not react it would essentially re record that hour so the first instance of for example 01 30 would be overwritten by the second instance of 01 30 Because of this Milestone Husky will forcefully archive the current video in the event that the system time changes by more than five minutes The first instance of the 01 00 hour will not be viewable directly from clients However the data is recorded and safe and it can be browsed using the XProtect Smart Client by opening the archived database directly Improve stability with 3 GB virtual memory Microsoft Windows 32 bit operating systems can address 4 GB of virtual memory The operating system kernel reserves 2 GB for itself and each individual running process is allowed to address another 2 GB This is a default setting in Windows and for the vast majority of Milestone Husky installations it works fine As from Milestone Husky the main components of the server the Recording Server service and the Image Server service have been compiled with the LARGEADDRESSAWARE flag This means you can optimize the memory usage of the Recording Server and Image Server services by configuring your 32 bit Windows operating system so that it restricts the kernel to 1 GB of memory leaving 3 GB of address space for processes compiled with the LARGEADDRESSAWARE flag This should improve the stability of especially the Recording
210. ils If the database becomes corrupted a fast repair will be attempted If the fast repair fails the contents of the database will be archived gt Delete no repair If the database becomes corrupted the contents of the database will be deleted gt Archive no repair If the database becomes corrupted the contents of the database will be archived If you choose an action to repair a corrupt database this corrupt database is closed while it is repaired Instead a new database is created to allow recordings to continue XProtect Smart Client can often repair a corrupt database if it has been archived When you open the corrupt database in XProtect Smart Client XProtect Smart Client repairs the database automatically if at all possible Tip There are several things you can do to prevent see About protecting recording databases from corruption on page 205 that your databases become corrupt in the first place With dynamic archiving paths you specify a number of different archiving paths usually across several drives If the drive containing the camera s database is among the path you have selected for dynamic archiving Milestone Husky always tries to archive to that path first If not Milestone Husky automatically archives to the archiving drive with the most available space at any time provided there is not a camera database using that drive See also Dynamic path selection on page 79 100 Advanced configuration
211. imate 64 bit CPU Intel Pentium 4 2 4 GHz or higher Core 2 recommended RAM Minimum 2 GB 4 GB or more recommended Network Ethernet 1 Gbit recommended Graphics adapter AGP or PCI Express minimum 1024 x 768 16 bit colors Hard disk type E IDE PATA SATA SCSI SAS 7200 RPM or faster Minimum 10 GB free hard disk space available excluding space needed for recordings e Microsoft NET 4 5 Framework Hard disk space e Microsoft NET 4 0 Framework Software e DirectX 9 0 or newer e Windows Installer 4 5 You can download all from the Microsoft website www milestonesys com 21 Before you start Milestone Husky M30 M50 Administrator s Manual XProtect Smart Client e Microsoft Windows 8 Enterprise 32 bit or 64 bit e Microsoft Windows 8 Pro 32 bit or 64 bit e Microsoft Windows 7 Ultimate 32 bit or 64 bit e Microsoft Windows 7 Enterprise 32 bit or 64 bit e Microsoft Windows 7 Professional 32 bit or 64 bit e Microsoft Windows Server 2012 64 bit Standard and Datacenter e Microsoft Windows Server 2008 R2 64 bit Standard Web High Performance Computing HPC Enterprise and Datacenter Operating System e Microsoft Windows Server 2008 32 bit or 64 bit e Microsoft Windows Server 2003 32 bit or 64 bit e Microsoft Windows Vista Ultimate 32 bit or 64 bit e Microsoft Windows Vista Enterprise 32 bit or 64 bit e Microsoft Windows Vista Business 32 bit or 64 bit e Microsof
212. ime Once you have added the number of devices and cameras you want to add your system sets up storage for you Storage is the location to which your system saves recordings By default your system chooses the location with most available disk space Import from CSV file Import data about hardware devices and cameras as comma separated values CSV from a file This is a highly effective method if you set up several similar systems Add Hardware Devices wizard Import from CSV File example of CSV file The following is an example of a CSV file for use when cameras and server are online It includes the parameters HardwareAddress HardwarePort HardwareUsername HardwarePassword and HardwareDriverlD Note that HardwareUserName and HardwareDriverlD are optional parameters www milestonesys com 50 Getting started Milestone Husky M30 M50 Administrator s Manual You can leave out the HardwareUsername if you have not changed the default HardwareUsername for the device HardwareDriverlD is an optional field If empty it is automatically set to autodetect HardwareAddress HardwarePort HardwareUsername HardwarePassword Hardwa reDriverID 192 168 200 220 80 root pass 128 192 168 200 221 80 user password 165 192 168 200 222 80 r00t pass 172 192 168 200 223 80 p4ss 192 168 200 224 80 usEr pASs Add hardware Import from CSV file CSV file format and requirements The CSV file must have a header line determin
213. ime are also automatically created The subfolders are named according to the following structure Archives CameraMACAddress_VideoEncoderChannel DateAndTime If the video encoder does not have several channels the video encoder channel will always be 1 example 00408c51e181_ 1 Example an archiving at 23 15 on 31st December 2012 for a camera with the MAC address 00408c51e181 attached to channel 2 would be stored C MediaDatabase Archives 00408c51le181_2 2012 12 31 23 15 About archiving to other locations When you archive to other locations than the default archiving directory your system first temporarily stores the archive in the local default archiving directory then immediately moves the archive to the archiving location you have specified Archiving directly to a network drive can mean that archiving time varies depending on the available bandwidth on the network First storing the archive locally then moving it speeds up the archiving procedure and reduces delays in case of network problems If you archive to a network drive the regular camera database can only be stored on a local drive attached directly to your system s server About dynamic archive paths With dynamic archiving paths you specify a number of different archiving paths usually across several drives Milestone recommends using dynamic paths which also is the default setting when you configure cameras through the Configure video amp recor
214. immediately to the left of the cursor will be removed when you click the Remove button e Lets you add a start parenthesis character to the Event message expression field Parentheses can be used to ensure that related terms are processed together as a logical unit in other words they can be used to force a certain processing order in the analysis Example If using User001 OR Door053 AND Sunday the two terms inside the parenthesis will be processed first then the result will be combined with the last part of the string In other words Milestone Husky will first look for any packages containing either of the terms User001 or Door053 then it will take the results and run through them in order to see which packages also contain the term Sunday e Lets you add an end parenthesis character to the Event message expression field Event message expression g P e AND Lets you add an AND operator to the Event message expression field With an AND operator you specify that the terms on both sides of the AND operator must be present Example If using User001 AND Door053 AND Sunday the term User001 as well as the term Door053 as well as the term Sunday must be present in order for the criterion to be met It is not enough for only one or two of the terms to be present As a rule of thumb the more terms you combine with AND the fewer results you will retrieve e OR Lets you add an OR operator to the Event message expression fi
215. in the middle Important If your device does not record any images while the sending of notifications are turned on no images are included in the email notification you receive The number of images you want to include in the email You can Number of images include between 1 and 20 images Minimum time in milliseconds to be between each image You can Time beween images ms set any time range between 0 and 300 seconds 5 minutes Embed images in email Select the check box to embed images directly in the email Server Settings email Specify the following server settings for email Enter the email address you wish to use as the sender of the email Sender e mail address notification www milestonesys com 153 Advanced configuration Milestone Husky M30 M50 Administrator s Manual Type the name of the SMTP Simple Mail Transfer Protocol server which you want to use to send the email notifications Compared with other mail transfer methods SMTP has the advantage that you avoid automatically triggered warnings from ENEE your email client Such warnings may otherwise inform you that MTE your email client is trying to automatically send email messages on your behalf TLS Transport Layer Security and its predecessor SSL Secure Socket Layer are supported Gel e mail server port Type the port for your mail server The default port number is 25 Select the check box if you must use a user name and password to
216. ind more information in the file 3rd_party_software_terms_and_conditions txt located in your Milestone surveillance system installation folder www milestonesys com Copyright trademarks and disclaimer About Milestone Systems Founded in 1998 Milestone Systems is the global industry leader in open platform IP video management software The XProtect platform delivers powerful surveillance that is easy to manage reliable and proven in thousands of customer installations around the world With support for the widest choice in network hardware and integration with other systems XProtect provides best in class solutions to video enable organizations managing risks protecting people and assets optimizing processes and reducing costs Milestone software is sold through authorized and certified partners For more information visit www milestonesys com
217. ing options 53 138 140 142 SCS 212 SDK 212 Server access 24 165 166 Server access properties 166 Server Settings email 153 Server Settings SMS 155 Server Status 182 Servers 179 Services 177 Settings 37 Show or hide microphones or speakers 65 113 Show edit port numbers 184 186 SIM 212 SLC 213 SMS 154 213 SMS properties 141 155 www milestonesys com Administrator s Manual SMTP 213 Sound settings 192 193 Speaker properties 69 113 Speedup 84 88 90 95 142 Speedup frame rate properties 87 Start and stop services 38 39 59 60 66 69 102 107 109 112 177 178 201 206 Start stop and restart Mobile service 184 186 Storage capacity required for archiving 135 Storage information 92 Subnet 213 T TCP 213 TCP IP 213 Telnet 213 Template and common properties 86 Test a generic event 121 129 Time profile 193 Time server use recommended 24 Timer event 120 128 Transact 213 U UDP 213 Updates 20 UPS 205 213 URL 214 User information e 174 222 Index Milestone Husky M30 M50 Administrator s Manual User Interface 30 41 User properties 174 Users 171 V VCA 115 121 190 214 Video 89 94 142 Video device drivers 27 Video encoder 214 Video Push 181 182 Video recording 80 Video server 214 View 214 View archived recordings 138 View video from cam
218. ing what each value on the following lines is about and the following lines must each contain information about one hardware device only A minimum of information is always required for each hardware device HardwareAddress IP address of the hardware device HardwareUsername User name for hardware device s administrator account HardwarePassword Password for hardware device s administrator account Name of the hardware device Name must unique and must not HardwareDeviceName P any Gi SE CH characters lt If cameras and server are offline specify a HardwareDriverlD for each hardware device you want to add Example ACTi ACD 2100 105 indicates that you should use 105 as the ID if adding an ACTi ACD 2100 hardware device HardwareDriverlD Existing configuration parameters that are not specified in CSV file remain unchanged If a parameter value for an individual camera in the CSV file is empty the existing parameter value remains unchanged on that camera Most system integrators store hardware device information in spreadsheets like Microsoft Excel from which they can save the information as comma separated values in a CSV file The following applies for the information present in CSV files e The first line of the CSV file must contain the headers and following lines must contain information about one hardware device each e Separators can be commas semicolons or tabs but cannot be mixed e All lines must contain valid values
219. ion 67 Notification Scheduling properties 153 155 156 Notifications 151 NTLM 211 O Online period 17 55 76 81 93 97 119 140 142 Options 40 Output 101 119 Output control on event Events and Output specific properties 120 132 Overview of events and output 115 190 Overview of license information 33 P Panomorph 211 P frame 211 PIN 211 Ping 211 www milestonesys com Administrator s Manual Polling 211 Port 211 Ports and polling 65 121 123 POS 211 Post recording 211 Pre alarm 211 Pre buffer 212 Pre recording 212 Privacy masking 104 212 Privacy Options 42 PTZ 212 PTZ device 66 71 PTZ on event 111 112 119 PTZ patrolling 73 109 110 140 143 PTZ preset positions 107 109 111 112 PUK 212 R Recording 72 80 85 86 89 97 126 178 212 Recording and archiving paths 42 77 98 133 Recording and archiving settings 58 Recording and storage properties 77 Recording Server Manager 17 Recording Server service 212 Register SLC 34 Regular frame rate properties 87 Remove system components 27 Index Milestone Husky M30 M50 Replace Hardware Device wizard 32 36 67 70 Restore point 212 Restore system configuration 195 Restore system configuration from a restore point 30 195 201 S Scheduling 156 Scheduling all cameras 138 139 Scheduling and archiving 132 Schedul
220. ive You cannot specify a path to a network drive If you use a network drive it is not be possible to save recordings if the network drive becomes unavailable If you change the recording path and you have existing recordings at the old location you are asked whether you want to move the recordings to the new location recommended leave them at the old location or delete them Tip If you have several cameras and several local drives are available you can improve performance by distributing individual cameras databases across several drives Click button to delete all recordings in the database for the camera Archived recordings will not be affected IMPORTANT Use with caution All recordings in the database for the camera will be permanently deleted As a security measure you are asked to confirm the deletion Only editable if not using dynamic paths for archiving see About archiving on page 133 Path to the folder in which the camera s archived recordings should be stored Default is C MediaDatabase To browse for another folder click the browse icon next to the relevant cell If you change the archiving path and there are existing archived recordings at the old location you are asked whether you want to move the archived recordings to the new location recommended leave them at the old location or delete them Note that if you move archived recordings Milestone Husky will also archive what is currently in the c
221. ived together with video recordings from the camera attached to the hardware device If the hardware device is a video encoder with several channels audio is archived with the camera on channel 1 When you have enabled an audio source the system records audio to the associated camera s database This affects the database s capacity for storing video You may therefore want to use scheduled archiving more frequently if you record audio and video than if you only record video Storage capacity required for archiving The storage capacity required for archiving depends entirely on the amount of recordings you plan to keep and on how long you want to keep them retention time Some organizations want to keep archived recordings from a large number of cameras for several months or years Other organizations may only want to archive recordings from one or two cameras and they may want to keep their archives for much shorter periods of time You should always first consider the storage capacity of the local drive containing the default archiving directory to which archived recordings are always moved even though they may immediately after be moved to an archiving location on another drive Basically the capacity of the local drive should be at least twice the size required for storing the databases of all cameras When you archive Milestone Husky automatically checks that space required for the data to be archived plus 1 GB of free disk space per ca
222. ively www milestonesys com 186 Advanced configuration Milestone Husky M30 M50 Administrator s Manual Alarms About alarms The Alarms feature is a Milestone Integration Platform MIP see About MIP plug ins on page 194 based feature that uses functionality handled by the Event server It provides central overview and control of alarms in any number of system installations throughout your organization You can configure alarms to be generated based on either e Internal events system related for example motion server responding not responding archiving problems lack of disk space and so on e External events integrated for example events from access control systems or license plate recognition The Alarms feature also handles general alarms settings and alarm logging About configuring alarms Alarm configuration includes among other things e Dynamic setup of alarm handling see Add an alarm on page 189 based on users access rights e Central overview of all components servers cameras and external units e Setup of central logging of all incoming alarms and system information e Handling of plug ins allowing customized integration of other systems for example external access control or VCA based systems About viewing alarms The following can play a role with regards to alarms and who can view control manage them and to what degree This is because alarms are controlled by the visibility of the object
223. ize the view Delete picture Click to delete the picture Server access About server access You can configure clients access to your system s server in two ways e Wizard driven Guided configuration which lets you specify how clients access the server and which users can use clients See Configure User Access wizard see Manage user access wizard on page 62 When you use the wizard all users that you add have access to all cameras including new cameras added at a later stage If this is not what you want specify access settings users and user rights separately e Through advanced configuration In previous versions of Milestone Husky this was known as Image Server administration since technically it is the Image Server service see About services on page 177 which handles clients access to the surveillance system About registered services Registered services displays the services installed and running on your Milestone Husky system It displays the following information about the individual services Enabled Indicates if the relevant service is enabled www milestonesys com 165 Advanced configuration Milestone Husky M30 M50 Administrator s Manual Name The name of the service Description A description of the service Addresses The inside and outside addresses used by the service You can change the inside and outside addresses for a service To do this click the Edit button and enter the relevant inside and
224. l presets in the patrolling profile It is important that the camera can switch between any of the patrolling profile s preset positions within the number of seconds you specify If not the system is likely to detect false motion Note that it takes longer for the PTZ camera to move between positions that are located physically far apart for example from an extreme left position to an extreme right position than between positions that are located physically close together Tip Note that wait time and transition time settings are tied to the selected patrolling profile This allows you the flexibility of having different wait time and transition time settings for different patrolling profiles on the same camera PTZ scanning PTZ scanning continuous panning is supported on a few PTZ cameras only e PTZ scanning Only available if your camera supports PTZ scanning Lets you enable PTZ scanning and select a PTZ scanning speed from the list below the check box Note that PTZ scanning only works for PTZ type 1 cameras where preset positions are configured and stored on the Milestone Husky server If the camera is a PTZ type 2 camera and you import preset positions which have previously been defined and stored on the PTZ camera itself through the camera s own configuration interface PTZ scanning will stop working For more information about PTZ types see PTZ preset positions on page 107 Pause PTZ patrolling PTZ patrolling pauses autom
225. larm list Sort by type Test Alarm to make your test event appear at the top of the Alarm list See the XProtect Smart Client documentation for more details If the event is new is it saved Or if Save changes before testing Changes saved there are changes to the event name analytics event Solution Explanation are these changes saved Save changes Analytics events have not been enabled Solution Explanation Enable the Analytics Events feature Analytics Events Is the Analytics Event feature enabled enabled The local host name must be added as allowed address for the Analytics Event service Solution Explanation Is the IP address host name of the Add your machine to the analytics events machine sending the event s address list of allowed IP SU allowed listed on the analytics addresses host names events address list Error resolving the local host name Solution Explanation The IP address host name of the machine cannot be found or is invalid Analytics event is not used in any Is the analytics event used actively in alarm definition Solution Explanation any alarm definitions Use the analytics event in an alarm definition Analytics event used in alarm definition www milestonesys com 124 Advanced configuration Milestone Husky M30 M50 Administrator s Manual Send analytics Did sending a test event to the Event See table below event Server succeed Error messages and solutions for the condition S
226. le cameras control pan tilt zoom PTZ cameras trigger output and events and use the Video push functionality to send video from your device to your XProtect system In order to use Milestone Mobile client with Milestone Husky you must add a Mobile server see About Mobile server on page 179 to establish the connection between the Milestone Mobile client and Milestone Husky Once the Mobile server is set up download the Milestone Mobile client for free from Google Play or App Store to start using Milestone Mobile Install Milestone Mobile client 1 Access Google Play or App Store on your device 2 Search for and download the application Milestone Mobile 3 Once the download of the application is completed the Milestone Mobile client is ready for use on your mobile device www milestonesys com 15 Introduction Milestone Husky M30 M50 Administrator s Manual For detailed information about how to set up your Milestone Mobile client visit the Milestone website at www milestonesys com XProtect Web Client About XProtect Web Client XProtect Web Client is a web based client application for viewing playing back and sharing video It provides instant access to the most commonly used surveillance functions such as viewing live video play back recorded video print and export evidence Access to features depends on individual user rights which are set up in the Management Application To enable access to the XProtect Web C
227. lect a camera and adjust its video settings Then select the next camera and adjust its settings Video settings are to a large extent camera specific so you must configure these settings individually for each camera Click Open Settings Dialog to configure the camera s settings in a separate dialog When you change video settings they are applied immediately This means that for most cameras you can immediately see the effect of your settings in a preview image However it also means that you cannot undo your changes by exiting the wizard For cameras set to use the video formats MPEG or H 264 you can typically select which live frame rate to use for the camera Video settings may feature an Include Date and Time setting If set to Yes date and time from the camera are included in the video Note however that cameras are separate units which may have separate timing devices power supplies etc Camera time and XProtect system time may therefore not correspond fully and this may occasionally lead to confusion As your system time stamps all frames upon reception and exact date and time information for each image is already known Milestone recommends that you set it to No Tip For consistent time synchronization you may automatically synchronize camera and system time through a time server if your camera supports this Configure storage Online schedule Specify when each camera should be online An online camera is a camera that tra
228. lient you must install a Mobile server see About Mobile server on page 179 to establish the connection between the XProtect Web Client and Milestone Husky The XProtect Web Client itself does not require any installation itself and works with most Internet browsers see Minimum system requirements on page 21 Once the Mobile server is set up you can monitor your XProtect system anywhere from any computer or tablet with Internet access provided you know the right external Internet address user name and password Access XProtect Web Client If you have a Milestone Mobile server see About Mobile server on page 179 installed on your computer you can use the XProtectsWeb Client to access your cameras and views Since you do not need to install XProtect Web Client you can access it from the local computer on which you installed the Milestone Mobile server or any other computer you want to use for this purpose To access the XProtect Web Client 1 Set up the Milestone Mobile server in the Management Application 2 Open an Internet browser Internet Explorer Mozilla Firefox Google Chrome or Safari or click Open XProtect Web Client in the Mobile Server Manager see About Mobile Server Manager on page 184 www milestonesys com 16 Introduction Milestone Husky M30 M50 Administrator s Manual 3 Type in the IP address that is the external address and port of the server on which the Milestone Mobile server is running Example
229. ll cameras When you configure general scheduling and archiving see Configure general scheduling and archiving on page 138 you can specify certain properties for many cameras in one go Either in order to speed up things or because the properties in question are shared by all cameras rather than being specific to individual cameras Note that you can specify the properties for Online Period Speedup Notifications Email and SMS and PTZ Patrolling individually for each camera The template can help you configure similar properties quickly Say you have 20 cameras and you want to change the recording path archiving path and retention time for all of them Instead of having to enter the same three pieces of information 20 times you can simply enter them once in the template and then apply the template to the 20 cameras with only two clicks Template Select which cameras you want to apply the template for Use one EES of the two Set buttons to actually apply the template The name as it appears in the Management Application as well as Camera ree in clients Select the required profile for example Always on for the online schedule see Configure camera specific schedules on page 73 for the relevant camera s You specify a camera s online periods by creating schedule profiles based on e e Periods of time example Mondays from 08 30 until 17 45 Online shown in pink e Events within periods of time example from
230. lling when users operate the camera manually as well as if PTZ on Event is in use You can specify how many seconds should pass before the system resumes regular patrolling after a manual or event based interruption The default is 30 seconds Apart from manual control users of XProtect Smart Client can also stop a selected PTZ camera s patrolling entirely For XProtect Smart Client users the number of seconds specified in the Patrolling settings section therefore only applies when users manually control a PTZ camera and not when users stop a PTZ camera s patrolling entirely When XProtect Smart Client users stop a PTZ camera s patrolling entirely the camera s patrolling resumes only when the XProtect Smart Client user selects to resume it PTZ on event PTZ related properties are only available when you are dealing with a PTZ pan tilt zoom camera When a PTZ camera supports preset positions see PTZ preset positions on page 107 you can make the PTZ camera automatically go to a particular preset position when a particular event occurs When associating events with preset positions on a PTZ camera you can select between all events defined on your system You are not limited to selecting events defined on a particular hardware device 1 Inthe Events list in the left side of the window select the relevant event 2 Inthe PTZ Preset Position list in the right side of the window select the relevant preset position For this purpose you ca
231. llowing you to use a similar Management Application configuration elsewhere You can at a later time import previously exported Management Application configurations Export Management Application configuration as backup With this option all relevant Milestone Husky Management Application configuration files are combined into one single xml file which you can specify a location for Note that if there are unsaved changes to your configuration these are automatically saved when you export the configuration 1 Inthe Management Application s File menu select Export Configuration Backup 2 Browse to the location at which you want to store the exported configuration specify a suitable file name and click Save If you intend to set up an identical version of your surveillance system elsewhere do not export your configuration as backup since this may lead to the same device information being used twice in which case clients may get the following error message Application is not able to start because two or more cameras are using the same name or ID Instead export your configuration as a clone When you export as a clone the export takes into account the fact that you are not using the exact same physical cameras etc even though your new system may otherwise be identical to your existing one Note that there is a difference between this Management Application configuration backup and the system configuration backup done from the M
232. lps you replace a hardware device that you have previously added to and configured on your surveillance system To open the Replace Hardware Device wizard right click the device that you want to replace and select Replace Hardware Device The wizard is divided into these pages e New hardware device information on page 67 e Database action see Camera and database action on page 68 New hardware device information Specify details about the new hardware device IP Address IP address or host name of the hardware device Port number on which to scan The default is port 80 If a hardware device is located behind a NAT enabled router or a firewall you Port may need to specify a different port number When this is the case also remember to configure the router firewall so it maps the port and IP address used by the hardware device User name for the hardware device s administrator account Many organizations use the hardware device manufacturer s default user names for their hardware devices If that is the case in your organization select lt default gt do not type a manufacturer s default User Name user name as this can be a source of error trust that your system knows the manufacturer s default user name You can also select other typical user names such as admin or root from the list Type a new user name if you want a user name which is not on the list Password required to access the administrator account Some hardw
233. ly and runs in the background on the surveillance system server You manage the service through the Management Application Handles configuration of alarms and maps from all servers within Milestone Husky installations including Master slave setups see Configure master and slave servers on page 168 throughout your organization This enables monitoring and instant overview of alarms and possible technical problems within your systems The event server is automatically installed on and runs in the background of the Milestone Husky surveillance system server The surveillance system s alarm data is stored in a SQL Server Express database The SQL database is a lightweight yet powerful version of a full SQL server which is automatically installed on and runs in the background of your Milestone Husky surveillance system server Handles access to the surveillance system for users logging in with clients The Image Server service is automatically installed and runs in the background on the surveillance system server You can manage the service through the Management Application Manage which Milestone Husky related features your organization s users can access from a targeted welcome page on the surveillance system server 10 Introduction Milestone Husky M30 M50 XProtect Smart Client Milestone Mobile client XProtect Web Client www milestonesys com Administrator s Manual Designed for Milestone XProtect surveill
234. ly for each event whether you want to receive an email notification or not e Archiving see About archiving on page 133 fails if email notification has been selected as part of the archiving properties see Archiving on page 141 www milestonesys com 151 Advanced configuration Milestone Husky M30 M50 Administrator s Manual Configure email notifications To set up email notifications do the following In the Management Application s Navigation pane expand Advanced Configuration expand Notifications right click Email and select Properties 1 Enable the use of email by selecting the Enable email check box 2 Specify required properties see Message Settings email on page 152 3 Choose a schedule profile to associate with your email notifications Your system comes with two simple schedule profiles Always on and Always off which you cannot edit or delete If these do not meet your needs you can create any number of customized schedule profiles for each camera You can reuse a customized schedule profile for more than one purpose if you want to Email Properties Message Settings email Specify the following message settings for email Select to enable the use of email notifications allowing you to Prane specify further properties Specify the email addresses to which the system should send email Recipient s notifications To specify more than one e mail address separate the p e mail addresses with semic
235. m installation As a result your system anonymously collects relevant information about your installation and operation of your system at regular intervals See the following for a detailed list of what is collected If you initially accept the collection of information during the installation you can turn it off again whenever you want This is done in the Management Application What information is collected from Milestone Husky No information is collected about the equipment PC Milestone Husky is installed on nor about any of the recordings you make www milestonesys com 42 Settings Milestone Husky M30 M50 Administrator s Manual The following information is collected e The country where the software is installed e Hardware platform information such as operating system version Microsoft NET framework version CPU type and memory size e Milestone Husky version information e Information about the number and type of hardware devices cameras used with Milestone Husky e Information on which Milestone Husky features are used and how often they are used e Information about which Milestone Husky menus and buttons are activated and how often they are used e Execution time for specific operations in your Milestone Husky installation e Error reports and exceptions generated by your Milestone Husky installation When is information collected from Milestone Husky Information is only collected when the Management Ap
236. m uses a number of default file paths All new cameras you add use this path by default for storing recordings If required you can change individual cameras Default recording path for new ecording paths as part of their individual configuration see cameras Recording and archiving paths on page 98 but you can also change the default recording path so all new cameras you add use a path of your choice All new cameras you add use this path by default for archiving see About archiving on page 133 If required you can change b individual cameras archiving paths as part of their individual Default archiving path for new configuration but you can also change the default recording path so cameras all new cameras you add use a path of your choice Note that camera specific archiving paths are not relevant if you use dynamic path selection on page 79 for archiving Configuration path The path by default used for storing your system configuration Privacy Options When you installed your system you were presented with the option Sign me up for the Customer Experience Improvement Program The Customer Experience Improvement Program has been set up to improve the usability and customer experience of Milestone Husky e f you declined your system installation does not include any software that contributes statistical information e f you accepted a cookie that issues a Global Unique IDentifier GUID is included as part of your syste
237. mail and saved it to a location accessible from the Management Application you are ready to import it to your system www milestonesys com 35 Licenses Milestone Husky M30 M50 Administrator s Manual 1 On the Management Application s toolbar click File gt Manage License Offline gt Import License and select your saved lic file to import it 2 When the new permanent license file is successfully imported click OK About replacing cameras If you remove a camera from a recording server you also free a license You can replace a licensed camera and activate and license a new camera instead The total number of purchased device channels corresponds to the total number of cameras that can run on the surveillance system simultaneously When you replace a camera you must use the Management Application Replace Hardware Device wizard on page 67 to map all relevant databases of cameras microphones inputs outputs etc Remember to activate the license once you are finished www milestonesys com 36 Licenses Milestone Husky M30 M50 Administrator s Manual Settings About automatic device discovery Automatic device discovery allows you to automatically add hardware devices to your system as soon as you connect these to your network When you enable automatic device discovery your system configures and set ups cameras automatically without the need for any user interaction making the camera instantly accessible in XProtect
238. mended leave them at the old location or delete them Tip If you have several cameras and several local drives are available you can improve performance by distributing individual cameras databases across several drives Only editable if not using dynamic paths for archiving see About archiving on page 133 Path to the folder in which the camera s archived recordings should be stored Default is C MediaDatabase To browse for another folder click the browse icon next to the relevant cell If you change the archiving path and there are existing archived recordings at the old location you are asked whether you want to move the archived recordings to the new location recommended leave them at the old location or delete them Note that if you move archived recordings Milestone Husky will also archive what is currently in the camera database In case you wonder why the camera database is empty just after you have moved archived recordings this is the reason Total size of the drive Amount of unused space left on the drive 57 Getting started Milestone Husky M30 M50 Dynamic path selection for archives Archiving Times Network Drive Administrator s Manual If using this option highly recommended you should select a number of different local drives for archiving If the path containing the Milestone Husky database is on one of the drives you have selected for archiving Milestone Husky will always try to
239. mera is available at the archiving location If not the archive location s oldest data from the camera in question is deleted until there is sufficient free space for the new data to be archived www milestonesys com 135 Advanced configuration Milestone Husky M30 M50 Administrator s Manual When you estimate storage capacity required for archiving consider your organization s needs then plan for worst case rather than best case scenarios Tip The Storage Calculator in the Support section of the Milestone website can help you determine the storage capacity required for your surveillance system About archiving schedules There are two ways in which to configure archiving schedules e While you configure your cameras through the Configure Video and Recording wizard see Configure storage wizard on page 52 in which case you configure your archiving schedule on the wizard s Drive selection page e As part of the general Scheduling and Archiving properties In the Management Application s navigation pane expand Advanced Configuration right click Scheduling and Archiving select Properties select Archiving in the dialog and specify relevant properties see Archiving on page 141 Automatic response if running out of disk space If Milestone Husky runs of disk space while archiving you can set up an automatic response Two scenarios can occur depending on whether the camera database drive is different from or identical to th
240. milar types of cameras the new system does not use the exact same physical cameras as the cloned system When you use the cloned configuration later in a new system the GUIDs are replaced with GUIDs representing the specific components of the new system After you have marked GUIDs for replacement the configuration files are combined into one single xml file which you can then save at a location specified by you Note that if there are unsaved changes to your configuration they are automatically saved when you export the configuration 1 In the Management Application s File menu select Export Configuration Clone 2 Browse to the location at which you want to store the exported configuration specify a suitable file name and click Save Import previously exported Management Application configuration The same import method is used regardless of whether the Management Application configuration was exported as a backup or a clone 1 In the Management Application s File menu select Import Configuration 2 Browse to the location from which you want to import the configuration select the relevant configuration file and click Open 3 Only relevant if the system into which you import the configuration contains devices cameras etc which are not present in the imported configuration you are asked whether you want to delete or keep recordings from affected devices If you want to keep the recordings note that they are not accessi
241. mmary table The following example assumes that you have installed Milestone Husky with a temporary license lic file About activating licenses after grace period If the grace period is exceeded before activation all cameras that are not activated within the given period become unavailable and cannot send data to the surveillance system If you exceed the grace period before you activate a license the license is not lost You can activate the license as usual Configuration added cameras and other settings are not removed from the Management Application if a license is activated too late Register SLC If you do not have your SLC contact your vendor 1 Go to the Milestone website at www milestonesys com and click the Software registration link in the menu 2 Log in to the Software Registration Service Center with your user name e mail address and password 3 In the Software Registration Service Center click the Add SLC link 4 Type your SLC Confirm that you want to add the SLC to your account and then click OK 5 Once your SLC has been added click the Main menu link 6 Click the Logout link to log out of the Software Registration Service Center Tip If you have not used the Software Registration Service Center before click the New to the system link and follow the instructions for registering yourself as a user then log into the Software Registration Service Center by using your registered user name and passwor
242. mport Refresh positions this way and preset positions have since then been added or changed on the camera you can use this button to refresh the imported preset positions Only available when you have selected PTZ type 1 When you have move the camera to a required position using the controls in the upper half of the window type a name for the position in the blank Add New field then click the button to add the position to the list of defined preset positions Remember that names of preset positions must contain only the characters A Z a z and the digits 0 9 Only available when you have selected PTZ type 1 or 3 Lets you change an already defined preset position In the list select the preset position you want to change Then move the camera to the new required position using the controls in the upper half of the window Then click the button to overwrite the old position with the new one Set New Position www milestonesys com 108 Advanced configuration Milestone Husky M30 M50 Administrator s Manual Only available when you have selected PTZ type 1 or 3 Lets you delete an already defined preset In the list select the preset position you want to delete then click the button Before you delete a preset position make sure it is not used in PTZ patrolling or PTZ on event Since the preset positions are stored on Delete the camera you can bring a deleted preset position back into Milestone Husky by clicking the Import r
243. ms Milestone Husky M30 M50 In Milestone Husky a camera video encoder input device or output device connected to a recording server DirectX A Windows extension providing advanced multimedia capabilities DNS Domain Name System system allowing translation between alphabetic host names for example mycomputer or domain names for example www mydomain com and numeric IP addresses for example 192 168 212 2 Many people find alphabetic names easier to remember than numeric IP addresses Driver A program used for controlling communicating with a device DST Daylight saving time temporarily advancing of clocks during the summer so that afternoons have more daylight and mornings have less Dual stream Some cameras support two independent streams which can be sent to the recording server one for live viewing and another for playback purposes Each stream has its own resolution encoding and frame rate DVR Digital video recorder device that records video in a digital format to a hard disk drive embedded in the DVR itself E Event Server A server that stores and handles incoming alarm data and events from all Milestone Husky servers The Event Server enables www milestonesys com Administrator s Manual powerful monitoring and provides an instant overview of alarms and possible technical problems within your systems F Fisheye A type of lens that allows the creation and vie
244. n only use an event once per PTZ camera However use different events for making the PTZ camera go to the same preset position Example o Event 1 makes the PTZ camera go to preset position A o Event 2 makes the PTZ camera go to preset position B o Event 3 makes the PTZ camera go to preset position A If later you want to end the association between a particular event and a particular preset position clear the field containing the event After you have made the PTZ setting changes restart services see Start and stop services on page 178 Cameras that do not support multiple simultaneous video streams cannot connect to the surveillance server and the Management Application at the same time Therefore Milestone recommends that you stop see Start and stop services on page 178 the Recording Server service when you configure www milestonesys com 112 Advanced configuration Milestone Husky M30 M50 Administrator s Manual such devices for motion detection and PTZ See also View video from cameras in Management Application on page 206 Microphones About microphones In your system Microphones are typically attached to hardware devices and therefore physically located next to cameras Operators with the necessary rights can then listen to recordings through the XProtect Smart Client provided the computer running the XProtect Smart Client has speakers attached You manage microphones in Milestone Husky meaning you can alwa
245. n page 142 For example you can make a camera start or stop transferring video to the surveillance system based on a manual event e As start and stop events for controlling other camera settings For example you can make a camera use a higher frame rate based on a manual event or you can use a manual event for triggering PTZ on event on page 112 e For triggering output Particular output can be associated see Configure hardware output on event on page 120 with manual events e For triggering event based notifications see About notifications on page 151 e n combinations For example a manual event could make a camera start transferring video to the surveillance system while an output is triggered and an e mail notification is sent to relevant people To add a manual event do the following 1 In the Management Application navigation pane expand Advanced Configuration then expand Events and Output Right click Manual Events and select Add New Manual Event 2 Inthe list in the left side of the Manual Event Properties select global or a camera as required 3 Click the add button and specify required properties see Hardware input event on page 126 When ready click OK or click the Add button again to add a timer event on page 120 to the event you have just created 4 Save your configuration changes by clicking Save in the yellow notification bar in the upper right corner of the Management Application Add a g
246. n the Name Address and Password fields Updates the properties of the selected Matrix recipient with the changes made during editing Available only if you have edited the properties of an existing Matrix recipient Adds the new Matrix recipient to the list Available only if you have added properties of a new Matrix recipient in the Name Address Port Password and possibly XProtect Smart Client fields The Matrix Event Control tab is used to configure the automatic sending of live video based on predefined events You can define exactly which events and cameras to use on a per Matrix recipient basis The Matrix Event Control tab displays the list of Matrix recipients defined on the Matrix Recipients tab www milestonesys com 145 Advanced configuration Milestone Husky M30 M50 Administrator s Manual Right clicking a Matrix recipient brings up a list of devices with belonging events When you select an event it will initially be highlighted by a red exclamation mark indicating that there is additional configuration to be done Right clicking an event brings up a list of options for the selected event Delete selected event Deletes selected event on the selected device Connects to the camera actual camera is specified after selecting Connect action to be taken Disconnect any existing connections then connect again With this option the live video will appear in the Matrix recipient on a first in first out basis Ea
247. n uses P frames together with I frames An I frame also known as a keyframe is a single frame stored at specified intervals The I frame records the entire view of the camera whereas the frames that follow the P frames record only the pixels that change This helps greatly reduce the size of MPEG files PIN Personal identification number or personal identity number number used to identify and authenticate users Ping A computer network administration utility used to determine whether an IP address is available by sending a small amount of data to see if it responds The word ping was chosen www milestonesys com Administrator s Manual because it mirrors the sound of a sonar You send the ping command using a Windows command prompt Polling Regularly checking the state of something for example whether input has been received on a particular input port of a device The defined interval between such state checks is often called a polling frequency Port Logical endpoint for data traffic Networks use different ports for different types of data traffic Therefore it is sometimes but not always necessary to specify which port to use for particular data communication Most ports are used automatically based on the types of data included in the communication On TCP IP networks port numbers range from 0 to 65536 but only ports 0 to 1024 are reserved for particular purposes For example port 80 is used fo
248. nd slave servers Configure a master slave setup In the Management Application s Navigation pane expand Advanced Configuration right click Master Slave and select Properties 1 Select the Enable as master server check box 2 Click Add to add a slave server 3 Specify slave server properties When ready click OK 4 Save your configuration changes by clicking Save in the yellow notification bar in the upper right corner of the Management Application Add a slave server To add a slave server expand Advanced Configuration in the Management Application right click Master Slave and select Add New Slave Server then specify slave server properties You can also add slave servers from the Master Slave Properties window by clicking Add www milestonesys com 168 Advanced configuration Milestone Husky M30 M50 Administrator s Manual Tip Instead of specifying a host name when adding a slave server you can specify the IP address of the slave server Type in the IP address in the Address field when you add the slave server Remember you must use the local IP address of the slave server if you are on a local network Before you start using your master slave setup remember to verify that e Required users have be defined on the master server as well as on each of the slave servers e Public Access see Configure server access on page 166 has been enabled on all involved servers and ports mapped accordingly in the routers or fire
249. nema nnmnnn nnmnnn nnmnnn nnn antenne nnn 119 Add a generic event esee eiie eeeen ee annnm nnmnnn nnmnnn nunnana anten nr an nennen antenne nnn 119 Adda TIMER CV OI mec M 120 Configure hardware output on event eese eeenenen nennen nennt nnn 120 Configure general event handling eeeeeeeeeeess essen enne nnne nennen nnne nn 121 Generate alarms based on analytics events eeeeeeeeeeeeeeeneeen nnn 121 ER EE e 121 General event properties cccscccseeeseeeeeseeeseeeeesnaeenseeeeeenseseaeseseeeenseeeeeseessnaesesnenenseaenes 123 Events and output properties eeeeeeeeeeeeeeenee enne nennen nnn nnne nennen nnn nena 124 SCHEDULING AND ARCHIVING 55 v nsu akin Eas cR wd a Ew E E 132 About sched lllig 5 1 cii ene as nts teed ete ened ete ete 132 About ANCIIVIIG E 133 Configure general scheduling and archiving eres 138 General scheduling properties 1 eseeseeeee esee eeeses esent nnne nnn nnn nnn nn annann 139 Camera specific scheduling properties eeeseee eren nnne 142 MATRIX SE 143 About Matrix video sharing cceseecccceseeeeeseeeeeseseeneeseseeeeeseseeneesesesnenseseeeeeseseeenseseeenens 143 About Matrix recipients 1 es
250. ng The Event Server service is automatically included if you run a Typical installation of your surveillance server installation see Install your surveillance server software on page 25 Add an alarm For a detailed overview of Alarms and how the feature works see About alarms on page 187 To add configure an alarm do the following 1 In the Management Application s navigation pane expand Alarms right click Alarm Definition and select Create New 2 Specify required properties see Alarms definition on page 190 3 Click OK www milestonesys com 189 Advanced configuration Milestone Husky M30 M50 Administrator s Manual 4 Save your configuration changes by clicking Save in the yellow notification bar in the upper right corner of the Management Application Add a time profile for alarms Time profiles are periods of time used for the Alarms feature only To add a time profile for an alarm do the following 1 In the Management Application s navigation pane expand Alarms right click Time Profiles and select Create New The small month overview in the top right corner of the Time Profile Properties window can help you get a quick overview of the time periods covered by the time profile as dates containing specified times are highlighted in bold 2 Inthe calendar select the Day View Week View or Month View tab then right click inside the calendar and select either Add Single Time or Add Recurring Time
251. notification bar in the upper right corner of the Management Application Log properties Milestone Husky can generate various types of logs When you configure logs you can define the following Logs Management Application log Recording Server service log Image Server service log and Image Import service log These log files are by default placed in the appropriate All Users folder for the operating system you are using Path To specify another location for your log files type the path to the required folder in the Path field or click the browse button next to the field to browse to the required folder www milestonesys com 149 Advanced configuration Milestone Husky M30 M50 Days to log Event Log Path Days to log Audit Log Enable audit logging Path www milestonesys com Administrator s Manual A new log file is created each day the Management Application and or the services are used A log file older than the number of days specified in the field is automatically deleted By default the log file will be stored for seven days To specify another number of days max 9999 simply overwrite the value in the field The current day s activity is always logged even with a value of 0 in the field Therefore if you specify 0 you will log current day s activity if you specify 1 you will keep one day plus the current day s activity and so on These log files are by default placed in the appropriate All U
252. nsfers video to the server for live viewing and further processing The fact that a camera is online does not in itself mean that your system records video from the camera configure recording settings on one of the following pages By default cameras you add to your system are automatically online Always on and you only need to modify their online schedules if you require cameras to be online only at specific times or www milestonesys com 52 Getting started Milestone Husky M30 M50 Administrator s Manual events Note however that you can change this default as part of the scheduling options on page 140 For each camera you can initially select between two online schedules e Always on The camera is always online e Always off The camera is never online If these two options are too simple for your needs use the Create Edit button to specify online schedules according to your needs and then select these schedules for your cameras This way you can specify whether cameras should be online within specific periods of time or whether they should start and stop transferring video when specific events occur within specific periods of time The template can help you configure similar properties quickly For example if you have 20 cameras and you want a particular frame rate on all of them you can enter it once in the template and then apply the template to the 20 cameras Select which cameras you want to apply the template
253. nt do the following 1 In the Management Application s navigation pane expand Events and Output right click Analytics Events and select Create New 2 Specify required properties see Analytics event on page 124 3 Click OK 4 Save your configuration changes by clicking Save in the yellow notification bar in the upper right corner of the Management Application Add a hardware input event With hardware input events you can turn input received from input units attached to hardware devices into events in Milestone Husky www milestonesys com 117 Advanced configuration Milestone Husky M30 M50 Administrator s Manual Before you specify input for a hardware device verify the hardware device recognizes sensor operation Most hardware devices can show this in their configuration interfaces or via CGI script commands Also check the release notes to verify that input controlled operation is supported for the hardware device and firmware used To add and or configure a hardware input event do the following 1 In the Management Application navigation pane expand Advanced Configuration then expand Events and Output Right click Hardware Input Events and select Enable New Input Event In the Hardware Input Event Properties window s list of hardware devices expand the required hardware device to see a list of pre defined hardware input Select the required types of input to use them as events The types of input often vary
254. nt as the system keeps the recordings You cannot set retention time for your recordings as your system never deletes recordings Choose a system mode that fits your system needs Most users need the most recent video to be available in their storage and should select Classic mode Evidence mode provides an alternative in cases where any recorded video is considered evidence and therefore must remain on your storage Disable information collection 1 In the Management Application toolbar click Options Settings Privacy Options 2 Onthe Privacy Options tab clear the Yes would like to improve Milestone Husky check box 3 Click OK Change default file paths To change any of the default file paths 1 If you want to change the configuration path stop see Start and stop services on page 178 all services This step is not necessary if you want to change the default recording or archiving path 2 Onthe Management Application menu bar select Options gt Default File Paths 3 You can now overwrite the necessary paths Alternatively click the browse button next to the field and browse to the location For the default recording path you can only specify a path to a folder on a local drive If you are using a network drive you cannot save recordings if the network drive becomes unavailable www milestonesys com 38 Settings Milestone Husky M30 M50 Administrator s Manual If you change the default re
255. nt to keep all other alarms indefinitely server space permitting IMPORTANT Alarms often have associated video recordings While the alarm information itself is stored on the event server the associated video recordings are fetched from the relevant surveillance system server when users wish to view them Therefore if it is vital that you have access to video recordings from all your alarms make sure that video recordings from relevant cameras are stored on relevant surveillance system servers for at least as long as you intend to keep alarms on the event server Keep all other alarms for Specify the number of days for which to keep the Alarms log Keep logs for Default is 30 days The value of 0 indicates that you want to keep logs indefinitely server space permitting www milestonesys com 44 Settings Milestone Husky M30 M50 Administrator s Manual Specify if you want to save a separate log of server communication in addition to the regular log for the number of days specified Log server communication www milestonesys com 45 Settings Milestone Husky M30 M50 Administrator s Manual Getting started About the Getting started page The Getting started window is always shown when you open the Management Application The Getting started page provides you with an easy way to go through wizards and serves as a place of reference for users To know how many of your system s camera licenses you are using or to kn
256. nts are separate events triggered by the hardware input event manual event or generic event under which they are defined Timer events occur a specified number of seconds or minutes after the event under which they are defined has occurred Timer events may be used for a wide variety of purposes typically for stopping previously triggered actions Example A camera starts recording based on a hardware input event for example when a door is opened A timer event stops the recording after 15 seconds Input may also be received in the form of TCP or UDP data packages which can be analyzed by Milestone Husky and if they match specified criteria used to generate events Such events are called generic events 116 Advanced configuration Milestone Husky M30 M50 Administrator s Manual Hardware output can be activated automatically when events occur For example when a door is opened hardware input event lights are switched on hardware output Output control on event When configuring the output control you can select between all output and events defined in Milestone Husky You are not limited to selecting output or events defined on particular hardware devices You can use a single event for activating more than one output Before you configure events of any type configure general event handling such as which ports Milestone Husky should use for event data Normally you can just use the default values but it is a go
257. o content analysis spanning from face recognition over advanced motion detection to complex behavioral analysis VCA systems and their output can seamlessly be integrated with the Alarms feature and used for for example triggering alarms Here the events resulting from VCA systems are called analytics events Third party VCA tools are developed by independent partners delivering solutions based on an a Milestone open platform These solutions can impact performance on Milestone Husky Video encoder A device typically a standalone device that can stream video from a number of connected client cameras Video encoders contain image digitizers making it possible to connect analog cameras to a network Video server Another name for a video encoder www milestonesys com Administrator s Manual View In Milestone Husky a collection of video from one or more cameras presented together in the Smart Client A view may include other content such as HTML pages and static images in addition to video from cameras VMD Video motion detection A way of defining activity in a scene by analyzing image data and the differences in a series of images W Wizard A utility to help perform a particular task quickly while also ensuring coverage of all relevant parameters For example the Adjust Motion Detection wizard quickly helps you configure motion detection on each of Milestone Husky s cameras without the risk of
258. o can be displayed To change the properties of an already defined Matrix recipient select the required Matrix recipient make the changes in the fields below the list then click the Update button To remove a Matrix recipient from the list select the unwanted Matrix recipient then click the Delete button Name of the Matrix recipient Used when you add a new Matrix recipient or edit the properties of an existing one The name appears in various day to day usage situations Therefore is a good idea to use a descriptive and unambiguous name Names must be unique and must not contain any of these special characters lt gt amp Y J IP address of the Matrix recipient used when adding a new Matrix recipient or editing the properties of an existing one Specify the port number to be used when sending commands to the Matrix recipient Used when adding a new Matrix recipient or editing the properties of an existing one The Matrix recipient will listen for commands on this port By default port 12345 is used you can of course specify another port number Specify the password to be used when communicating with the Matrix recipient Used when adding a new Matrix recipient or editing the properties of an existing one Select if the relevant Matrix recipient is an XProtect Smart Client If you use XProtect Smart Client distribution of Matrix triggered live video takes place slightly differently Removes any content i
259. o configure their clients will see the name of the server when they create views in their clients Port number to use for communication between clients and the surveillance server The default port number is 80 you can change the port number if port 80 is used for other purposes in your organization Local port www milestonesys com 166 Advanced configuration Milestone Husky M30 M50 Administrator s Manual Select the check box if the server should be accessible from the internet through a router or firewall If you select this option also specify the public outside IP address and port number in the Enable internet access following fields When using public access the router or firewall used must be configured so requests sent to the public IP address and port are forwarded to the local inside IP address and port of the Milestone Husky server Lets you specify a public IP address or hostname for use when the dd SHE Ge ise Milestone Husky server should be available from the internet Specify a port number for use when the Milestone Husky should be Internet port available from the Internet The default port number is 80 You can change the port number if needed You can limit the number of clients allowed to connect at the same time Depending on your Milestone Husky configuration and the performance of the hardware and network used limiting the number of simultaneously connected clients may help reduce server load
260. od idea to verify that your organization is not already using the ports for other purposes See Configure general event handling on page 121 Before you specify use of hardware input and hardware output units on a hardware device verify that sensor operation is recognized by the hardware device Most hardware devices are capable of showing this in their configuration interfaces or via CGI script commands Also check the Milestone Husky release notes to verify that input and output controlled operations are supported for the hardware device and firmware used You do not have to configure hardware input units separately any hardware input units connected to hardware devices are automatically detected when you add the hardware devices to Milestone Husky The same goes for hardware output but hardware output does require some simple configuration in Milestone Husky If you want to configure hardware output and automatically trigger output when events occur so that for example lights are switched on when a door is opened or when motion is detected in video see Add a hardware output on page 118 and Configure hardware output on event on page 120 When you are ready to configure events see Add a hardware input event on page 117 Add a generic event on page 119 and Add a manual event on page 119 If you want to use timer events with your other events see Add a timer event on page 120 Add an analytics event To add an analytics eve
261. ol system integration wizard is for step by step configuration of the initial integration with an access control system Use the wizard to get through the most basic configuration tasks You can do more detailed configuration afterwards from Properties Before you start the access control integration wizard make sure you have the integration plug in installed on the event server Some of the fields to fill out and their default values are inherited from the integration plug in Therefore the appearance of the wizard may differ depending on the access control system you integrate with To start the wizard select Access Control in the node tree right click and click Create new Steps in this wizard Access control system integration cccceeeesseeeeeenteeeseenaeeeeeenaeeeenenas 159 Connecting to the access control evstem 159 Associate cameras with doors 159 Final SUMIMANY EX 160 Access control system integration Specify the connection details for the access control system you want to add The parameters that you must specify depend on the type of system but are typically the network address of the access control system server and an access control administrator user name and password The video management system uses the specified user name and password when you log into the access control system for retrieving configuration The integration plug in may also define secondary parameters which are not listed in the wizard but
262. olons example aa aa aa bo bb bb cc cc cc Subject text Enter a subject text for email notifications Enter a message text for email notifications Note that camera Message text information as well as date and time information is automatically included in email notifications Click a link to include a variable to the notification The options are e Name of triggering event Variables e Camera name e Trigger time the time when the notification was registered e Error text for example camera failure Specify the number of seconds to ignore sending similar Ignore similar messages for notifications This function is to ensure that you do not receive too many notifications before you have solved the relevant problem www milestonesys com 152 Advanced configuration Milestone Husky M30 M50 Administrator s Manual Select the schedule profile you want to use By default you can 3 choose between Always On Always Off or choose Add new to Use schedule profile set up a custom schedule see Notification Scheduling properties on page 156 Attachment Settings email Specify the following attachment settings Select the check box to include still images in email notifications When selected each email notification includes one or more attached still JPEG images Attached images includes images of before the incident after the incident and the actual incident with the incident that triggered the Include Images notification
263. ompressing video data a codec H 264 is a codec that compresses video more effectively than older codecs and it provides more flexibility for use in a variety of network environments Hardware device Technically speaking cameras are not added to Milestone Husky rather to hardware devices This is because hardware devices have their own IP addresses or host names Being IP based Milestone Husky primarily identifies units based on their IP addresses or host names Even though each hardware device has its own IP address or host name several cameras microphones and so on can be attached to a single hardware device and share the same IP address or host name This is typically the case with cameras attached to video encoder devices Each camera microphone and so on can be configured individually even when several of them are attached to a single hardware device Host A computer connected to a TCP IP network A host has its own IP address but www milestonesys com Administrator s Manual may depending on network configuration also have a host name to make it easily identifiable Hotspot Particular position for viewing enlarged and or high quality video in the Smart Client HTTP HyperText Transfer Protocol standard for exchanging files across the internet HTTP is the standard used for formatting and transmission of data on the World Wide Web UO Input Output refers to the communication betwe
264. on recordings from the device are still kept on your storage You can playback recordings in XProtect Smart Client even if you have removed the device in the Management Application Summary When the storage on which you are recording becomes full When you delete a device in the Management Application Playback in XProtect Smart Client Retention time The system deletes oldest recordings to make room for new recordings The system deletes all recordings from the removed device If you have removed the device from the Management Application playback is no longer possible in XProtect Smart Client because the system deletes recordings from the device when you remove it You can set and customize retention time for your recordings The system stops saving new recordings and keeps the oldest recordings The system keeps all recordings from the removed device Even if you have removed the device from the Management Application playback is still possible in XProtect Smart Client as the system keeps the recordings You cannot set retention time for your recordings as your system never deletes recordings Choose a system mode that fits your system needs Most users need the most recent recordings to be available in their storage and should select Classic mode Evidence mode provides an alternative in cases where all recorded video is considered evidence and therefore must remain on your storage Important Evi
265. on tab In Available columns use gt to select which columns should be available in the XProtect Smart Client Alarm List Use lt to clear selection When done Selected columns should contain the items to be included Reasons for Closing Select to enable that all alarms must be assigned a reason for tabEnable closing before they can be closed Add reasons for closing that the user can choose between when Reason closing alarms Examples could be Solved Trespasser or False Alarm You can create as many as you like Sound settings When you configure Sound Settings specify the following Select the sound to be associated with the alarm The list of sounds contain a number of default Windows sounds These cannot be edited However you can add new sounds of the file type wav but only if these are encoded in Pulse Code Modulation PCM Although the default sounds are standard Windows sound files Sounds local Windows settings might cause these to sound different on different machines Some users might also have deleted one or more of these sound files and will therefore be unable to play them To ensure an identical sound all over you should import and use your own wav files encoded in PCM Add Lets you add sounds Browse to the sound to upload one or several wav files Remove a selected sound from the list of manually added sounds Remove Default sounds cannot be removed Lets you test the sound In the list select the soun
266. ond minute or hour The frame rate must be higher than the frame rate specified under normal mode 94 Advanced configuration Milestone Husky M30 M50 On motion On event Start Event Stop Event Live Frame Rate Recording Frame Rate Administrator s Manual Select this check box to use the speedup frame rates when motion is detected The camera will return to the normal frame rates two seconds after the last motion is detected Select this check box to use the speedup frame rates when an event occurs and until another event occurs Use of speedup on event requires that events have been defined and that you select start and stop events in the neighboring lists Tip If you have not yet defined any suitable events you can quickly do it use the Configure events list located below the other fields Select required start event The camera will begin using the speedup frame rates when the start event occurs Select required stop event The camera will return to the normal frame rates when the stop event occurs Required average frame rate for live video from the camera Select number of frames then select the time unit interval second minute or hour The frame rate must be higher than the frame rate specified under normal mode If the camera supports dual stream and dual stream is enabled the Live Frame Rate column will be read only with the value Dual streaming which cannot be altered Required average fram
267. or outside addresses Note that you cannot edit all services You can delete a service registration from the system by clicking the Delete button You are prompted for confirmation before the service is deleted Configure server access 1 In the Management Application s navigation pane expand Advanced Configuration right click Server Access and select Properties 2 Specify required properties for Server Access on page 166 Local IP Ranges on page 167 and Language Support and XML Encoding on page 168 Your system comes with two simple schedule profiles Always on and Always off which you cannot edit or delete If these do not meet your needs you can create any number of customized schedule profiles for each camera You can reuse a customized schedule profile for more than one purpose if you want to 3 Save your configuration changes by clicking Save in the yellow notification bar in the upper right corner of the Management Application When you use this option you configure client users separately from clients access See Add individual users see Add basic users on page 171 Add user groups on page 173 and Configure user and group rights on page 173 Server access properties Server access When you configure server access on page 166 that is clients access to the Milestone Husky server specify the following Name of the Milestone Husky server as it will appear in clients Server name Client users with rights t
268. ore entries over time The SQL Server s transaction log is by default located on the system drive and if the transaction log just keeps growing it may in the end prevent Windows from running properly Flushing the SQL Server s transaction log from time to time is therefore a good idea however flushing it does not in itself make the transaction log file smaller rather it prevents it from growing out of control Milestone Husky does not however automatically flush the SQL Server s transaction log at specific intervals This is because users have different needs Some want to be able to undo changes for a very long time others do not care You can do several things on the SQL Server itself to keep the size of the transaction log down including truncating and or shrinking the transaction log for numerous articles on this topic go to support microsoft com see hitip support microsoft com http support microsoft com and search for SQL Server transaction log However backing up the Milestone Husky database is generally a better option since it flushes the SQL Server s transaction log and gives you the security of being able to restore your Milestone Husky alarm data in case something unexpected happens Export and import management application configuration You can export the current configuration of your Milestone Husky Management Application either as a safety measure in order to have a backup file of your configuration or as a clone a
269. ost recent recordings are saved on a local storage in order to prevent network related problems in the saving process The default settings for Milestone Husky is to perform archiving once a day or if your database becomes full You can change the settings for when and how often archiving takes place in the Management Application You can also schedule archiving see About archiving schedules on page 136 up to 24 times a day with a minimum of one hour between each one This way you can proactively archive recordings so databases never become full The more you expect to record the more often you should archive You can also change the retention time which is the total amount of time you want to keep recordings from a camera recordings in the camera s database as well as any archived recordings under the properties of the individual camera Milestone Husky automatically archives recordings if a camera s database becomes full You only specify one time limit the retention time as part of the general Recording and Archiving paths on page 77 properties Note that retention time determines when archiving takes place Retention time is the total amount of time for which you want to keep recordings from a camera that is recordings in the camera s database as well as any archived recordings Backup of archives Milestone does recommend that you create backups based on the content of camera databases as it may cause sharing violations or oth
270. otect Password Specify the password for the user www milestonesys com 160 Advanced configuration Milestone Husky M30 M50 Administrator s Manual Associated Cameras Provides mappings between door access points and cameras microphones or speakers Mappings to microphones and speakers are implicit through the related microphone or speaker on the camera You associate cameras as part of the integration wizard but you can change the setup at any time Lists the available door access points defined in the access control Doors system grouped by door It also shows whether or not a door is licensed and if it has associated cameras Lists the cameras configured in the XProtect system Select a camera from the list and drag and drop it at the relevant mer SEES access point to associate the access point with the camera The primary camera is the camera defined at the top of the list Access Control Events Event categories allow you to group events The configuration of event categories affects the behavior of access control in the XProtect Smart Client and allows you to for example define an alarm to handle multiple event types in a single alarm definition Lists the access control events imported from the access control system The integration plug in controls default enabling and disabling of events You can disable or enable events any time after Access Control Event the integration When an event is enabled it is sto
271. otion detection to take place only on keyframes of the Keyframe Only video stream to reduce the system resources used on motion detection select Keyframe only Manage user access wizard Use the Manage user access step to add individual users so they can access the system and its clients The access summary at the end of the wizard lists the cameras your users have access to Important When you use the wizard all users you add get access to all cameras including any new cameras added at a later stage You can however specify access settings users and user rights see Configure user and group rights on page 173 separately see Configure server access on page 166 You cannot add users to groups see Add user groups on page 173 Steps in this wizard Basic and Windows Users ccccccceeeccceceeesseeeecesseuuueesuuaueeeeeeuseesauaeeeeanaess 62 Actess SUMMA eeso n a a 63 Basic and Windows users You can add client users in two ways You can combine these if you need to S Create a dedicated surveillance system user account with basic Basic user user name and password authentication for each individual user Import users defined locally on the server or users from Active Windows user Directory and authenticate them based on their Windows login Note You must define users as local PC users on the server and disable simple file sharing on the server Add Basic users 1 Specify a user name and password and click the Add
272. ow the expiration date of your Software Upgrade Plan SUP you can find this information in the bottom left and bottom center columns on the Getting started page To access information about your SUP you must be connected to the Internet You can also access and view video tutorials that show and explain how to go through each step of your system s wizards To access these click the View tutorials link to this in the bottom right column The link takes you to an external web page with video tutorials for your system Automatic configuration wizard The Automatic configuration wizard is for easy configuration for first time use of the system Use the wizard to automatically add cameras to your system using this step by step procedure Steps in this wizard Automatic configuration wizard First page seseeess 46 Automatic configuration wizard Scanning options 46 Automatic configuration wizard Select hardware manufacturers to scan for pudo uM MD n UM i dH 47 Automatic configuration wizard Scanning for hardware devices 47 Automatic configuration wizard Continue after scan 47 Automatic configuration wizard First page When you open the Management Application for the first time the Automatic configuration wizard opens to guide you through the process of adding hardware devices to your system If you are new to the system click Yes configure
273. owever if specifying a very long pre recording time you can potentially run into a scenario where your pre recording time spans scheduled or unscheduled archiving see About archiving on page 133 times That can be problematic since pre recording does not work well during archiving 81 Advanced configuration Milestone Husky M30 M50 Administrator s Manual You can store recordings from periods following detected motion Post recording and or stop events Select check box to enable this feature Specify the required number of seconds in the neighboring column Specify the number of seconds for which you want to record video from after recording stop conditions that is motion or stop event are met Usually only some seconds of post recording is required but you can specify up to 65535 seconds of post recording Seconds of post recording corresponding to 18 hours 12 minutes and 15 seconds However if specifying a very long post recording time you can potentially run into a scenario where your post recording time spans scheduled or unscheduled archiving times That can be problematic since post recording does not work well during archiving Click the Open button to configure detailed and or camera specific Camera settings Such as event notification PTZ preset positions and fisheye view areas for the selected camera Select All Click button to select all cameras in the Apply Template column Clear All Click button to clear all
274. p to you as long as the data supplied by the tool adheres to the applied formatting rules described in the Milestone Analytics Events Developers Manual Contact Milestone for more details Test a generic event If you have added a generic event a quick and easy way to test your generic event is to first set up an event notification and then use Telnet to send a small amount of data which triggers the generic event and in turn the event notification For this example we have created a generic event called Video Our generic event specifies that if the term video appears in a received TCP data package this should trigger the generic event Your generic event may be different but you can still use the principles outlined in the following 1 In the Management Application navigation pane expand Advanced Configurations then expand Cameras and Storage Information right click a camera to which you have access in XProtect Smart Client and select Properties www milestonesys com 121 Advanced configuration Milestone Husky M30 M50 Administrator s Manual 2 Select Event Notification and select the required generic event Make sure that your generic event is the only event appearing in the Selected Events list while you are performing the test otherwise you cannot be sure that it is your generic event which triggers the event notification Once you are done testing you can move any temporarily removed events back to the Selected Events list
275. pace www milestonesys com Administrator s Manual Letter representing the drive in question for example C Select what you want to use the drive for Not in use Do not use the drive Recording Only available if the drive is a local drive on the Milestone Husky server Network drives cannot be used for recording Use the drive for storing recordings in the regular database for Milestone Husky Archiving Use the drive for archiving For archiving it is generally a good idea to use a drive which has plenty of space With dynamic path selection for archives see description in the following you do not have to worry about drive space Rec amp Archiving Only available if the drive is a local drive on the Milestone Husky server Network drives cannot be used for recording Use the drive for storing recordings in the regular database for Milestone Husky as well as for archiving Path to the folder in which the camera s database should be stored Default is C MediaDatabase To browse for another folder click the browse icon next to the required cell You can only specify a path to a folder on a local drive You cannot specify a path to a network drive If you use a network drive it is not be possible to save recordings if the network drive becomes unavailable If you change the recording path and you have existing recordings at the old location you are asked whether you want to move the recordings to the new location recom
276. page 102 is detected Normal frame rates will be resumed immediately after the last motion is detected e Event Select this to speed up when an event occurs and until another event occurs Use of speedup on event requires that events have been defined and that you select start and stop events in the neighboring columns Tip If you have not yet defined any suitable events you can quickly do it use the Configure events list located below the other fields e Motion Detection amp Event Select this to speed up when motion is detected or when an event occurs and until another event occurs Remember to select start and stop events in the neighboring columns Select this to speed up according to the camera s speedup schedule see Speedup on page 142 only Select required start event The camera will begin using the speedup frame rates when the start event occurs Select required stop event The camera will return to the normal frame rates when the stop event occurs Click the Open button to configure detailed and or camera specific settings such as event notification PTZ preset positions and fisheye view areas for the selected camera 88 Advanced configuration Milestone Husky M30 M50 Administrator s Manual Required average frame rate for live video from the camera Select number of frames then select the time unit interval second minute or hour The frame rate must be higher than the frame rate Live Frame Rate
277. plication or XProtect Smart Client is active You can disable the automatic collection of information by either removing Milestone Husky or by disabling itin the Management Application How does Milestone protect collected information Milestone is committed to protecting the security of the information collected from Milestone Husky installations Milestone has implemented security measures to help protect against the loss and misuse of data being collected The information is stored in a secure server environment that uses firewall and other advanced technologies to prevent interference or unauthorized access from outside intruders Analytics Event Settings Analytics Event Settings let you specify the following Enabled Lets you enable the analytics event feature Specify the port used by this service Default port is 9090 Port Make sure that relevant VCA tool providers also use this port number If you change the port number make sure that VCA tool providers change their port number accordingly www milestonesys com 43 Settings Milestone Husky M30 M50 Administrator s Manual Specify whether events from all IP addresses host names are accepted or only events from IP addresses host names specified in a list see the following In the Address list specify a list of trusted IP addresses host names that you want this service to recognize The list is used to filter All network addresses or incoming data so that only events from
278. pplied to the system When you change the configuration in the Management Application for example in the Camera Summary or Users Properties a yellow notification bar informs you that you have made changes to the configuration The bar appears in order to make sure that your changes are applied to the system If you want to apply the changes click Save If you do not want to save your changes click Discard Once you have made changes to the configuration of your Management Application and saved these your system contacts the system services such as the Recording Server service and the Image Server service If you make changes to your configuration for example if you change the name of a camera or change motion detection settings the relevant system services load the new configuration and the changes appear in your client immediately In contrast more resource demanding configuration changes for example if you add a new event require that you restart the relevant services before they work properly If a restart of services is necessary your system carries out the restart automatically once you have saved the changes If you make changes to settings in the Milestone Mobile server your system applies all changes when you click Save without restarting the Milestone Mobile server service IMPORTANT While your system restarts services you cannot view or record video Restarting services typically only takes a few seconds but in order to minimize
279. put and output Hardware input such as door sensors can be attached to input ports on hardware devices Input from such external hardware input units can be used for generating events in Milestone Husky Hardware output units can be attached to output ports on many hardware devices allowing you to activate lights sirens and more from Milestone Husky Such hardware output can be activated automatically by events or manually from clients Before you specify use of hardware input and hardware output units on a hardware device verify the hardware device recognized the sensor operatione Most hardware devices are capable of showing this in their configuration interfaces or via CGI script commands Also check the Milestone Husky release notes to verify that the hardware device and firmware used supports input and output controlled operations You do not have to configure hardware input units separately Any hardware input units connected to hardware devices are automatically detected when you add the hardware devices to Milestone Husky The same goes for hardware output but hardware output does require some simple configuration in Milestone Husky www milestonesys com 114 Advanced configuration Milestone Husky M30 M50 Administrator s Manual If you want to configure hardware output and automatically trigger output when events occur so that for example lights are switched on when a door is opened or when motion is detected in video see
280. r HTTP traffic which is used when viewing web pages POS Also PoS Point of sale the physical place where a sale is made for example at the cash register Post recording The ability to store recordings from periods following motion and or specified events Based on incoming video being buffered on the Milestone Husky server in case it is going to be needed for a motion or event triggered recording Using post recording can be highly advantageous if for example you have defined that video should be recorded while a gate is open being able to see what happens immediately after the gate is closed may also be important Pre alarm Pre alarm images is a feature available for selected cameras only It enables the sending of images from immediately before an event Glossary of Terms Milestone Husky M30 M50 took place from the camera to Milestone Husky via e mail Pre buffer See the description of Pre recording Pre recording The ability to store recordings from periods preceding detected motion and or specified events Based on incoming video being buffered on the Milestone Husky server in case itis going to be needed for a motion or event triggered recording Using pre recording can be highly advantageous if for example you have defined that video should be recorded when a door is opened being able to see what happened immediately prior to the door being opened may also be important Privacy masking
281. r device is a PTZ camera If a PTZ camera is controlled through a COM port select the relevant option Options are device specific depending on which PTZ type on COM PTZ protocols the device uses Select None if you have no PTZ cameras controlled through COM ports The table in the lower half of the dialog contains a row for each video channel on the hardware device First row from the top corresponds to video channel 1 second row from the top corresponds to video channel 2 etc Name Name of the camera attached to the video channel in question Select whether the camera on the selected camera channel is fixed or moveable Type e Fixed Camera is a regular camera mounted in a fixed position e Moveable Camera is a PTZ camera Available only if Moveable is selected in the Type column Select Port which COM port on the video encoder to use for controlling the PTZ camera Available only if Moveable is selected in the Type column Lets you specify port address of the camera The port address will normally Port Address be 1 If using daisy chained PTZ cameras the port address will identify each of them and you should verify your settings with those recommended in the documentation for the camera Cameras and storage information About video and recording configuration Once you have added hardware devices and attached cameras you can configure video and recording settings in three ways Guided configuration where you can specif
282. r s Manual Ability to create and edit views in private groups in XProtect Smart Client Views placed in private groups can only be accessed by the user who created them If a user group does not have this right private groups will be protected indicated by a padlock icon in Edit private views XProtect Smart Client Denying users the right to create their own views may make sense in some cases for example to limit bandwidth use For more information about shared and private views see the separate XProtect Smart Client documentation Select the checkbox to allow users to access and work with the Management Application If you have more than one Administrator member you can clear the checkbox to ensure that other administrators cannot access the Management Application Administrator Access Camera access When you add or edit basic users see Add basic users on page 171 Windows users see Add Windows users on page 172 or groups see Add user groups on page 173 you can specify camera access settings In the list of cameras select the camera s you want to work with Note the last item in the list Rights for new cameras when added to the system with which you can allow the user group access to any future cameras Tip If the same features should be available for access for several cameras you can select multiple cameras by pressing SHIFT or CTRL on your keyboard while you select For the selected camera s in the Ac
283. r service to prevent configuration changes from being made 1 On your surveillance system server click Start gt Control Panel gt Administrative Tools gt Services 2 Right click the Event Server click Stop This is important since any changes made to alarm configurations between the time you create a backup and the time you restore it will be lost If you make changes after the backup you must make a new backup Note that alarms are not generated while the Event Server service is stopped It is important that you remember to start the service again once you have finished backing up the SQL database Step 2 Back up alarms data in SQL Server Express database 1 Open Microsoft SQL Server Management Studio Express from Windows Start menu by selecting All Programs gt Microsoft SQL Server 2008 gt SQL Server Management Studio Express 2 When you open the tool you are prompted to connect to a server Specify the name of the required SQL Server and connect with administrator user credentials You do not have to type the name of the SQL server if you click inside the Server name field and select lt Browse for more gt you can select the SQL Server from a list instead www milestonesys com 196 Backup and restore configuration Milestone Husky M30 M50 Administrator s Manual 3 Once connected you see a tree structure in the Object Explorer in the left part of the window Expand the SQL Server item then the Databases item
284. r the Milestone Integration Platform to access the surveillance system Enable XProtect Central 1 In the Management Application s Navigation pane expand Advanced Configuration right click Central and then select Properties 2 Enable the use of Central connections by selecting the Enable Milestone XProtect Central check box 3 Specify required properties see Central properties on page 157 4 Save your configuration changes by clicking Save in the yellow notification bar in the upper right corner of the Management Application Central properties Enable Milestone XProtect Enables the use of Central connections allowing you to specify Central connections further properties Type the name used for the connection between the Milestone Login Name Husky and Central servers or the Milestone Integration Platform The name must match the name specified on the Central server or in the Milestone Integration Platform Type the password used for the connection between Milestone Pacaword Husky and Central servers or the Milestone Integration Platform The password must match the password specified on the Central server or in the Milestone Integration Platform www milestonesys com 157 Advanced configuration Milestone Husky M30 M50 Administrator s Manual Type the port number to which the XProtect Central server or the Milestone Integration Platform should connect when accessing the Port Milestone Husky server The port number m
285. ras and recordings on the slave servers Matrix A feature that enables the control of live camera views on remote computers for distributed viewing Once configured you can view Matrix triggered live video in XProtect Smart Client Matrix recipient A computer equipped with XProtect Smart Client software and therefore capable of displaying Matrix triggered live video MJPEG Motion JPEG compressed video format where each frame is a separately compressed JPEG image The method used is quite similar to the I frame method used for MPEG but no interframe prediction is used This allows for somewhat easier editing and makes compression independent of the amount of motion MPEG Glossary of Terms Milestone Husky M30 M50 Compression standards and file formats for digital video developed by the Moving Pictures Experts Group MPEG standards use so called lossy compression as they store only the changes between frames removing often considerable amounts of redundant information Keyframes stored at specified intervals record the entire view of the camera whereas the frames that follow record only pixels that change This helps greatly reduce the size of MPEG files N NTLM In a Windows network NT LAN Manager is a network authentication protocol P Panomorph A type of lens that allows the creation and viewing of 360 degree images P frame Predictive frame the MPEG standard for digital video compressio
286. ras are enabled by default This means that video from the cameras can be transferred to your system if the cameras are scheduled to be online see Online period on page 142 To disable a camera 1 In the Management Application s navigation pane expand Advanced Configuration expand Cameras and Storage Information double click the camera you want to disable and clear the Enabled box 2 Save your configuration changes by clicking Save in the yellow notification bar in the upper right corner of the Management Application To delete a camera you have to delete the hardware device see Delete hardware devices on page 66 If you delete the hardware device you also delete any attached microphones or speakers If you do not want this consider disabling the camera instead Move PTZ type 1 and 3 to required positions For PTZ types 1 and 3 you can move the PTZ camera to required positions in several different ways 1 Click the required position in the camera preview if supported by the camera 2 Use the sliders located near the camera preview to move the PTZ camera along each of its axes the X axis for panning left right the Y axis for tilting up down and the Z axis for zooming in and out to zoom in move the slider towards Tele to zoom out move the slider towards Wide 3 Use the navigation buttons Moves the PTZ camera up and to the left Moves the PTZ camera up Moves the PTZ camera up and to the right Mo
287. rate for recorded video from the camera Select number of frames then select the time unit interval second minute or hour The frame rate must be higher than the frame rate specified under normal mode The template can help you configure similar properties quickly For example if you have 20 cameras and you want a particular frame rate on all of them you can enter it once in the template and then apply the template to the 20 cameras Apply Template Select All Clear All Apply template on selected cameras Select which cameras you want to apply the template for Use one of the two Set buttons to actually apply the template Click button to select all cameras in the Apply Template column Click button to clear all selections in the Apply Template column Apply the value from the template to selected cameras Live and recording settings MPEG cameras This wizard page only appears if one or more of your cameras use the MPEG video format www milestonesys com 54 Getting started Milestone Husky M30 M50 Administrator s Manual Specify which frame rate to use for each camera and whether to record all frames or keyframes only You can also select pre and post recording allowing you to store recordings from periods preceding and following detected motion and or specified events Note that all of the properties can also be specified individually for each camera Required average frame rate for live video from the camera
288. ration expand Users right click the relevant user and select Properties Under the Alarm Management tab a tab that allows access to MIP settings for the selected user is located You can also use online activation see About activating licenses on page 33 in connection with licensing schemes of MIP related plug ins www milestonesys com 194 Advanced configuration Milestone Husky M30 M50 Administrator s Manual Backup and restore configuration About backup and restore of configurations Milestone recommends that you make regular backups of your Milestone Husky configuration cameras schedules views and so on as a disaster recovery measure While it is rare to lose your configuration it can happen under unfortunate circumstances Luckily it takes only a minute to back up your existing configuration Back up system configuration The backup described here is a backup of your entire surveillance system setup including among other things log files event and Matrix configuration restore points view groups as well as Management Application and XProtect Smart Client configuration Alternatively you can export your configuration as a backup see Export and import management application configuration on page 199 which is limited to the Management Application configuration To back up 1 Make a copy of the folder C Program Data Milestone Milestone Surveillance and all of its content 2 Open the folder C Progr
289. rder to detect input Such state checking at regular intervals is called polling You can specify in tenths of a second the interval between state checks Default value is 10 tenths of a second that is one second For dedicated input output devices it is highly recommended that the polling frequency is set to the lowest possible value one tenth of a second between state checks For information about which hardware devices require polling see the release note 123 Advanced configuration Milestone Husky M30 M50 Administrator s Manual Events and output properties Analytics event When you configure analytics events see Add an analytics event on page 117 specify the following Name Type a name for the event Description Enter a description optional Test the validity of the event by clicking this button optional Test Event Tip You can carry out this test at any step of the analytics event creation editing process and as many times as you wish When you click Test Event a window opens which goes through a number of conditions that must be met for analytics events to work The window consists of two tabs Tasks and Errors The Tasks tab lists the conditions that are tested and mark them failed X or success d The Errors tab shows a list of errors corresponding to any failed conditions Remember to save any changes made during the test When done check the presence of your test event in the XProtect Smart Client A
290. rdware output event do the following 1 In the Management Application navigation pane expand Advanced Configuration then expand Events and Output Right click Hardware Output and select Add New Output In the Hardware Output Properties window s list of hardware devices select the required hardware device and click the Add button below the list Specify required properties see Hardware input event on page 126 Click OK Save your configuration changes by clicking Save in the yellow notification bar in the upper right corner of the Management Application For information about how to configure automatic activation of hardware output when events occur see Configure hardware output on event on page 120 You configure output for manual activation in www milestonesys com 118 Advanced configuration Milestone Husky M30 M50 Administrator s Manual clients as well as for automatic activation on detected motion individually for each camera see Output on page 101 Add a manual event With manual events your users with required rights see Configure user and group rights on page 173 can trigger events manually from their clients Manual events can be global shared by all cameras or tied to a particular camera only available when the camera is selected You can use manual events for a wide variety of purposes for example e As start and stop events for use when scheduling cameras online periods see Online period o
291. re including any running Recording Server service 2 Run the XProtect Device Pack installation file and follow the wizard 3 When the wizard is complete remember to start the Recording Server service again If you use the Add Hardware Devices Wizard s Import from CSV File on page 50 option you must if cameras and server are offline specify a HardwareDriverlD for each hardware device you want to add To view a current list of IDs view the release notes for the XProtect Device Pack used in your organization Alternatively visit the Milestone website for the latest information Remove system components To remove the entire Milestone Husky surveillance system that is the surveillance server software and related installation files the video device drivers XProtect Download Manager XProtect Smart Client the Event Server service and the Milestone Mobile server from your server follow the normal Windows procedure for uninstalling programs see the Windows Help for more information You can also remove individual components such as XProtect Smart Client and video drivers by using the standard Windows procedure for uninstalling programs If you remove your Milestone Husky surveillance system your recordings are not removed They remain on the server even after the server software has been removed Likewise Milestone Husky configuration files remain on the server This allows you to reuse your configuration if you install Milestone H
292. re input event for example when a door is opened A timer event stops the recording after 15 seconds e Lights are switched on and a camera starts recording based on a manual event A timer event stops the recording after one minute and another timer event switches the lights off after two minutes To add a timer event select any event you have previously configured click the Add button and specify required properties see Timer event on page 128 Your system comes with two simple schedule profiles Always on and Always off which you cannot edit or delete If these do not meet your needs you can create any number of customized schedule profiles for each camera You can reuse a customized schedule profile for more than one purpose if you want to Save your configuration changes by clicking Save in the yellow notification bar in the upper right corner of the Management Application Tip You can add as many timer events as required under an event This way you can for example make one timer event trigger something 10 seconds after the main event another timer event trigger something else 30 seconds after the main event and a third timer event trigger something else 2 minutes after the main event Configure hardware output on event Once you have added hardware output see Add a hardware output on page 118 such as lights sirens door openers etc you can associate the hardware output with events This way particular hardware output
293. red in the XProtect event database and is for example available for filtering in the XProtect Smart Client Shows the access control unit for example access point or a rce T SURG UNS server that an event is sourced from in the access control system www milestonesys com 161 Advanced configuration Milestone Husky M30 M50 Administrator s Manual Assign none one or more event categories to the access control events The system automatically maps relevant event categories to the events during integration This enables a default setup in XProtect Smart Client You can change the mapping at any time Built in event categories are e Access request Event Category e Access granted e Access denied e Error Events and event categories defined by the integration plug in also appear See also Edit User defined Categories about creating additional event categories Allows you to create modify or delete user defined event categories You can create event categories when the built in categories do not meet your requirements for example in connection with defining triggering events for access control actions Edit User defined Categories The categories are global for all integration systems added to the XProtect system They allow setting up cross system handling for example on alarm definitions If you delete a user defined event category you receive a warning if it is used by any integration If you delete it anyway
294. red level of motion The selected motion level is indicated by the black vertical line in the Level bar above the sliders The black vertical line serves as a threshold When motion is above to the right of the selected level the bar changes color from green to red indicating a positive motion detection Motion Alternatively specify a value between 0 and 10000 in the field on the left to control the motion setting The more you drag the slider to the left the more positive motion detections you see because less change will be needed to trigger a positive motion detection The number of positive motion detections may also affect the amount of video you record the amount of notifications you receive etc Specify how often motion detection analysis is carried out on video from the camera The default is every 240 milliseconds close to Let once a quarter of a second The interval is applied regardless of Detection interval your cameras frame rate settings Adjusting this setting can help lower the amount of system resources used on motion detection Specify whether the full image or a selected percentage of the image should be analyzed For example by specifying 25 every fourth pixel is analyzed instead of all pixels reducing the system resources used but also offering less accurate motion detection Detection resolution www milestonesys com 61 Getting started Milestone Husky M30 M50 Administrator s Manual If you want m
295. required events 1 In the Available events list select the relevant event You can only select one event at a time Tip If you have not yet defined any suitable events you can quickly do it use the Configure events list located below the other fields 2 Click the button to copy the selected event to the Selected Events list 3 Repeat for each required event If you later want to remove an event from the Selected Events list select the relevant event and click the button Output When you configure video and recording see About video and recording configuration on page 71 for specific cameras you can also associate a camera with particular hardware output see Add a hardware output on page 118 for example the sounding of a siren or the switching on of lights www milestonesys com 101 Advanced configuration Milestone Husky M30 M50 Administrator s Manual Associated output can then be activated automatically when motion is detected in video from the camera or manually when Smart Client users with the necessary rights see Configure user and group rights on page 173 view live video from the camera 1 In the Available output list select the required output It is only possible to select one output at a time Tip If you have not yet defined any suitable output you can quickly do it Use the Configure Output button located below the other fields Tip Even though output is configured separately for
296. review which is divided into small sections by a grid e Tomake the grid visible select the Show Grid check box e To define exclude regions drag the mouse pointer over the required areas in the preview while pressing the mouse button down Left mouse button selects a grid section right mouse button clears a grid section Selected areas are highlighted in blue Tip With the Include All button you can quickly select all grid sections in the preview This can be advantageous if you want to disable motion detection in most areas of the preview in which case you can clear the few sections in which you do not want to disable motion detection With the Exclude All button you can quickly deselect them all Motion Detection Motion detection is a key element in most surveillance systems Depending on your configuration motion detection settings may determine when video is recorded saved on the surveillance system server when notifications are sent when output a light or siren is triggered etc It is important that you find the best possible motion detection settings for each camera to avoid unnecessary recordings notifications etc Depending on the physical location of your cameras it is a good idea to test settings under different physical conditions day night windy calm weather etc Cameras that do not support multiple simultaneous video streams cannot connect to the surveillance server and the Management Application at the same
297. rix functionality Replacing hardware devices Changing camera driver Changing camera IP address Deletion of all devices Enabling or disabling of alarms on Customer Dashboard Turning evidence collection mode on or off XProtect Enterprise only www milestonesys com 31 First time use Milestone Husky M30 M50 Administrator s Manual Licenses About licenses When you purchase Milestone Husky you also purchase a certain number of licenses for device channels Device channels are typically cameras but could also be dedicated input output boxes One device channel license enables you to run one camera or one dedicated input output box You can use and define an unlimited number of microphones speakers if your system supports this inputs and outputs When you have installed the various Milestone Husky components configured the system and added recording servers and cameras through the Management Application the surveillance system initially runs on temporary licenses that you must activate before a certain period of time ends This is called the grace period If grace periods expires on one or more of your devices and you have not activated any licenses recording servers and cameras do not send data to the surveillance system Milestone recommends that you activate your licenses see About activating licenses on page 33 before you make final adjustments to your system and its devices If you want to add or have already a
298. rogramData folder If you change the default location of log files existing logs are not copied to the new location nor are they deleted Edit certificate If you want to use a secure HTTPS protocol to establish connection between your mobile device or the XProtect Web Client and the Mobile server you must have a valid certificate for the device or web browser to accept it without warning The certificate confirms that the certificate holder is authorized to establish the connection When you install the Mobile server you generate a self signed certificate if you run a Typical installation If you run a Custom installation you get the choice between generating a self signed certificate or loading a file containing a certificate issued by another trusted site If you at a later point want change the certificate you use you can do this from the Mobile Server Manager 1 Right click the Mobile Server Manager and select Edit Certificate 2 Choose whether you want to either o Generate a self signed certificate or o Loadacertificate file www milestonesys com 185 Advanced configuration Milestone Husky M30 M50 Administrator s Manual Generate a self signed certificate 1 Choose the Generate a self signed certificate option and click OK 2 Waitfor a few seconds while the system installs the certificate 3 Once finished a window opens and informs you that the certificate was installed successfully The Mobile service is restarted
299. rolling schedule see PTZ patrolling on page 143 for the camera s in question You specify a camera s patrolling schedule based on patrolling profiles within particular periods of time example Mondays from 08 30 until 17 45 shown in red When you configure general scheduling and archiving see Configure general scheduling and archiving on page 138 you can specify certain properties for many cameras in one go In the case of Scheduling Options it is because the properties are shared by all cameras Start cameras on client requests Enable recording when started on client request www milestonesys com Cameras may be offline for example because they have reached the end of an online recording schedule see Online period on page 142 in which case client users will not be able to view live video from the cameras However if you select Start cameras on client requests client users will be able to view live video from the camera outside online schedule but without recording technically force the camera to be online outside its online schedule You must select Enable recording when started on client request see the following if you want recording to take place Enable recording on the camera when Start cameras on client requests see the previous is also selected If a user does not have access to manual recording see Camera access on page 175 selecting Enable recording when started on client request will no
300. rophones attached to another hardware device than the selected camera Default Speaker Select a default speaker The ability to select a default microphone or speaker for the camera is only available if at least one microphone and or speaker has been attached to a hardware device on the surveillance system Recording The term recording means saving video and if applicable audio from a camera in the camera s database on the surveillance system server Video audio is often saved only when there is a reason to do so for example as long as motion is detected when an event occurs and until another event occurs or within a certain period of time When you configure video and recording see About video and recording configuration on page 71 for specific cameras recording properties include Record whenever the camera is enabled see General on page Always 93 and scheduled to be online see Online period on page 142 the latter allows for time based recording Never record Live video will be displayed but since no video is Never kept in the database users will not be able to play back video from the camera www milestonesys com 97 Advanced configuration Milestone Husky M30 M50 Administrator s Manual Record when certain conditions are met When you select this option specify required conditions see the following which enables you to store recordings from periods preceding and following detected motion and or specif
301. s Milestone Husky M30 M50 Administrator s Manual VIEW VIDEO FROM CAMERAS IN MANAGEMENT APPLICATION een 206 GLOSSARY OF TERM Sis ieccsisccescecvascnesatctaracsneransvancneensavaiansintcionss 207 UND gt s 215 www milestonesys com Contents Milestone Husky M30 M50 Introduction Administrator s Manual Milestone Husky overview Milestone Husky is the right product for small to mid sized installations that need robust single server surveillance software with the full functionality of advanced management flexible scheduling fast searching and analysis Milestone Husky supports up to 64 simultaneously with the widest choice of network video and computer hardware equipment Milestone Husky consists of a number of components each targeted at specific tasks and user types Management Application Recording Server service Event Server service Microsoft SQL Server Express Database Image Server service XProtect Download Manager www milestonesys com The main application used by surveillance system administrators for configuring the Milestone Husky surveillance system server upon installation or whenever configuration adjustments are required for example when you add new cameras or users to the system A vital part of the surveillance system The Recording Server service runs to ensure that devices transfer video streams to your system The Recording Server service installs automatical
302. s and cameras need a user name and password You can add such devices to your system without any need to type in credentials Once you have added the number of devices and cameras you want to add your system sets up storage for you Storage is the location to which your system saves recordings By default your system chooses the location with most available disk space Manual The Manually specify the hardware to add method lets you specify details about each hardware device separately This options is a good choice if you only want to add a few hardware devices and you know their IP addresses user names and passwords and so on Similarly automated searches on the local network using the Scan for hardware option might not work for all cameras for example cameras using the system s Universal Driver For such cameras you must add these to the system manually Alternatively choose Import CSV file This option lets you import data about hardware devices and cameras as comma separated values CSV see Add hardware Import from CSV file CSV file format and requirements on page 51 from a file This is a highly effective method if you set up several similar systems When you use the Manual option the wizard is divided into these pages www milestonesys com 49 Getting started Milestone Husky M30 M50 Administrator s Manual Hardware device information driver selection and verification see Information driver selection and verifi
303. s com The template can help you configure similar properties quickly Say you have 20 cameras and you want to change the recording path archiving path and retention time for all of them Instead of having to enter the same three pieces of information 20 times you can simply enter them once in the template and then apply the template to the 20 cameras with only two clicks Select which cameras you want to apply the template for Use one of the two Set buttons to actually apply the template The name as it appears in the Management Application as well as in clients You can overwrite the existing name with a new one Names must be unique and must not contain any of these special characters lt gt amp Y 80 Advanced configuration Milestone Husky M30 M50 Record on Start Event Stop Event Pre recording Seconds of pre recording www milestonesys com Administrator s Manual Select under which conditions video from the camera should be recorded e Always Record whenever the camera is enabled see General on page 93 and scheduled to be online see Online period on page 142 the latter allows for time based recording e Never Never record Live video will be displayed but since no video is kept in the database users will not be able to play back video from the camera e Motion Detection Select this to record video in which motion see Motion detection amp exclude regions on pa
304. s right if the user group has access to one or more PTZ cameras with defined preset positions Manage PTZ positions in XProtect Smart Client Activate output lights sirens door openers etc related to the selected camera s Use manually triggered events related to the selected camera s This feature is available in XProtect Smart Client only Listen to incoming audio from microphones related to the selected camera s This feature is available in XProtect Smart Client only Manually start recording for a fixed time defined see Manual recording on page 85 by the surveillance system administrator Talk to audiences through speakers related to the selected camera s This feature is available in XProtect Smart Client only Export evidence as movie clips in AVI format and as still images in JPEG format Export evidence in database format This feature is available in XProtect Smart Client only Use the Sequences feature when playing back video from the selected camera Search for motion in one or more selected areas of images from the selected camera This feature is available in XProtect Smart Client only Listen to recorded audio from microphones related to the selected camera s You cannot select a feature if the selected camera does not support the relevant feature For example PTZ related rights are only available if the relevant camera is a PTZ camera Some features depend on the user s group s General Acc
305. se Online 34 Add a generic event 117 119 Add a hardware input event 117 126 Add a hardware output 101 115 117 118 120 127 Add a manual event e 117 119 127 187 191 Add a time profile for alarms 188 190 191 193 Add a timer event 117 118 119 120 126 128 132 Add a Video push channel 180 181 183 Add a Video push driver as a hardware device 180 Add an alarm 187 189 190 Add an analytics event 117 124 Add basic users 29 166 171 173 174 175 177 Add hardware Import from CSV file CSV file format and requirements 49 51 201 Scanning options 49 Select hardware manufacturers to scan for 49 Add hardware devices settings 180 Add Hardware Devices wizard Import from CSV File example of CSV file 50 Add hardware wizard 28 35 47 64 66 Add user groups 29 62 166 171 172 173 174 175 177 216 Index Milestone Husky M30 M50 Add Windows users 171 172 173 174 175 177 Add edit a Mobile server 179 Adjust motion detection wizard 59 Administrator rights 23 Advanced configuration 64 Alarm data settings 192 Alarm management 177 Alarms 187 Alarms definition 121 189 190 192 Alarms properties 190 Analytics event 117 124 Analytics Event Settings 43 Analytics Events 207 API 207 Archiving 136 138 141 151 154 Aspect ratio 207 Associate cameras with doors 159 Associated Cameras 161
306. sers folder for the operating system you are using To specify another location for your log files type the path to the required folder in the Path field or click the browse button next to the field to browse to the required folder A new log file is created for each day on which events occur A log file older than the number of days specified in the field is automatically deleted By default the log file will be stored for seven days To specify another number of days max 9999 simply overwrite the value in the field The current day s activity is always logged even with a value of 0 in the field Therefore if you specify 0 you will log current day s activity if you specify 1 you will keep one day plus the current day s activity and so on Audit logging is the only type of Milestone Husky logging which is not compulsory Select clear the check box to enable disable audit logging These log files are by default placed in the appropriate All Users folder for the operating system you are using To specify another location for your log files type the path to the required folder in the Path field or click the browse button next to the field to browse to the required folder 150 Advanced configuration Milestone Husky M30 M50 Administrator s Manual A new log file is created for each day with audit logging enabled and client user activity A log file older than the number of days specified in the field is automatically delete
307. server Specify the name of the required SQL Server and connect using the user account the database was created with 3 In the Object Explorer on the left expand SQL Server Databases right click the VIDEOOSDB database and then select Tasks gt Restore gt Database 4 n the Restore Database dialog on the General page under Source for restore select From device and click Browse for more gt to the right of the field In the Specify Backup dialog make sure that File is selected in the Backup media list Click Add 5 In the Locate Backup File dialog locate and select your backup file VIDEOOSDB bak Then click OK The path to your backup file is now listed in the Specify Backup dialog 6 Back on the Restore Database dialog s General page your backup is now listed under Select the backup sets to restore Make sure you select the backup by selecting the check box in the Restore column 7 Now go to the Restore Database dialog s Options page and select Overwrite the existing database Leave the other options as they are and then click OK to begin the restoration When the restore is finished you see a confirmation 8 Exit Microsoft SQL Server Management Studio Express Tip If you do not have SQL Server Management Studio Express you can download it for free from www microsoft com downloads Tip You do not have to type the name of the SQL server If you click inside the Server name field and select Browse for more
308. so Alarm data settings on page 192 and Alarm sound settings see Sound settings on page 193 for further information on how to configure alarm settings Alarm data settings When you configure alarm data settings specify the following Alarm Data Levels tab Priorities Add new priorities with level numbers of your choosing or use edit the default priority levels numbers 1 2 or 3 These priority levels Level are used to configure the Initial alarm priority setting see Alarms definition on page 190 Name Type a name for the entity You can create as many as you like Sound Select the sound to be associated with the alarm Use one if the default sounds or add more in Sound Settings on page 193 Alarm Data Levels tab States In addition to the default state levels numbers 1 4 9 and 11 which can not be edited or reused add new states with level numbers of EC your choosing These state levels are only visible in the Smart Client s Alarm List Name Type a name for the entity You can create as many as you like Alarm Data Levels tab Categories Add new categories with level numbers of your choosing These Level category levels are used to configure the Initial alarm category setting see Alarms definition on page 190 Name Type a name for the entity You can create as many as you like www milestonesys com 192 Advanced configuration Milestone Husky M30 M50 Administrator s Manual Alarm List Configurati
309. strator s Manual Back up and restore alarm and map configuration Available functionality depends on your product version It is important that you regularly back up your alarm and map configurations You do this by backing up the event server which handles your alarm and map configuration as well as the Microsoft SQL Server Express database which stores your alarm data This enables you to restore your alarm and map configuration in a possible disaster recovery scenario Tip Backing up also has the added benefit that it flushes the SQL Server Express database s transaction log When you back up and restore alarm and or map configuration you must do it in the following order Prerequisites e You must have administrator rights on the SQL Server Express database when you back up or restore your alarm configuration database on the SQL Server Express Once you are done backing up or restoring you only need to be a database owner of the SQL Server Express database e Microsoft SQL Server Management Studio Express a tool you can download for free from www microsoft com downloads Among its many features for managing SQL Server Express databases are some easy to use backup and restoration features Download and install the tool on your existing surveillance system server and on a possible future surveillance system server you will need it for backup as well as restoration Step 1 Stop the Event Server service Stop the event serve
310. support functionality you must also select a Registered Panomorph Lens RPL number from the ImmerVision Enables panomorph RPL number list This is to ensure that the lens is correctly identified and configured with the lens used with the camera You can usually find the RPL number on the lens itself or on the box it came in If you at some point want to add additional types of lenses go to File and select Import new lens types Locate the xml file that contains information about the lens type and press OK For details of ImmerVison panomorph lenses and RPLs see http www immervision com en home index php Choose whether the camera is mounted in the ceiling on a wall or on ground level Select to enable fisheye support Fisheye technology uses a wide angle lens to capture a hemispherical image which can then be de warped through configured fisheye settings see Fisheye on page 105 for the camera in question If required enter your special fisheye license key and click OK after which you can configure fisheye settings for camera s attached to the hardware device If you are unsure if you need a special fisheye license key contact your system vendor for further information Fisheye When you configure video and recording see About video and recording configuration on page 71 for specific cameras fisheye properties may be available Fisheye is a technology that allows viewing of 360 degree panoramic video through
311. system Select which commands that should be available as buttons in the access request notifications in the XProtect Smart Client Related access request commands o Enables all commands related to access request operations available on the source unit For example Open door ER All related commands o Enables all commands on the source unit Access control command o Enables a selected access control command System command o Enables a command predefined in the XProtect system Cardholders If your access control system does not include pictures of the cardholders you can add and delete pictures in the XProtect system If your access control system does not support adding deleting pictures in the XProtect system you can use the Cardholder pane to review information retrieved from the access control system www milestonesys com 164 Advanced configuration Milestone Husky M30 M50 Administrator s Manual Type the first few characters of the name of the cardholder that you EE look for and it appears in the list if it exists Lists the names of the cardholders retrieved from the access control nane system Lists the type of cardholder for example e Employee EL e Guard e Guest Specify the path to a file with a picture of the cardholder This button is not visible if the access control system manages the pictures Select picture Allowed file formats are bmp png and jpg Pictures are resized to maxim
312. t If you are simply using manual recording in connection with the Smart Client disregard this property Frame rate MJPEG When you configure video and recording see About video and recording configuration on page 71 you can specify certain properties for many cameras in one go Either in order to speed up things or because the properties in question are shared by all cameras rather than being specific to individual cameras All properties on a white background are editable properties on a light blue background cannot be edited Note that all of the Frame rate MJPEG properties can also be specified individually for each camera see Recording on page 97 using MJPEG Template and common properties The template can help you configure similar properties quickly Say you have 20 cameras and you want to change the recording path archiving path and retention time for all of them Instead of having Template to enter the same three pieces of information 20 times you can simply enter them once in the template and then apply the template to the 20 cameras with only two clicks Select which cameras you want to apply the template for Use one Appiy Template of the two Set buttons to actually apply the template Select All Click button to select all cameras in the Apply Template column Clear All Click button to clear all selections in the Apply Template column Set selected template value on Apply only a selected value from the templ
313. t in that case simply select Output 1 Lets you specify the amount of time for which the output should be applied Specify the required amount of time in either 1 10 seconds or seconds Some hardware devices are only able to apply output for a relatively short time for example for up to five seconds Refer to the documentation for the hardware device in question for exact information To verify that your hardware output works click the Test Output button Manual event When you add manual events see Add a manual event on page 119 specify the following properties List of defined global events and cameras www milestonesys com Contains a Global node and a list of all defined cameras You can configure as many manual events as required no matter whether they are global or camera specific A sign next to the Global node indicates that one or more global manual events have already been configured A sign next to a camera indicates that one or more manual events have already been configured for that camera 127 Advanced configuration Milestone Husky M30 M50 Administrator s Manual Specify aname Names must be unique and must not contain any of these special characters lt gt amp Y J Event name Some cameras only support event names of a certain length and or with a certain structure Refer to the camera s documentation for exact details Only available if e mail notification see Configure
314. t Windows XP Professional 32 bit or 64 bit Intel Core2 Duo minimum 2 4 GHz or higher more powerful CPU CPU recommended for XProtect Smart Clients running high number of cameras and multiple views and displays Minimum 1 GB higher RAM recommended for systems running a RAM high number of cameras and multiple views and displays Network Ethernet 100 Mbit or higher recommended Graphics adapter AGP or PCI Express minimum 1280 x 1024 16 bit colors Hard disk space 1 GB free e Microsoft Nei 4 0 Framework or newer Software e DirectX 9 0 or newer e Windows Help WinHIp32 exe www milestonesys com 22 Before you start Milestone Husky M30 M50 Administrator s Manual Milestone Mobile client e iOS 6 0 or newer for Apple devices Operating system e Android 2 2 or newer for Android devices XProtect Web Client Internet browsers that support HTML 5 and JavaScript XProtect Web Client runs on e Microsoft Internet Explorer 9 or newer Supported browsers e Mozilla Firefox 11 or newer e Google Chrome 16 or newer e Safari 5 or newer Administrator rights When you install Milestone Husky it is important that you have administrator rights on the computer that should run Milestone Husky If you only have standard user rights you cannot configure the surveillance system Important port numbers Available functionality depends on your product version Milestone Husky uses particular ports when communicating
315. t and stop events in the neighboring columns You can store recordings from periods preceding detected motion Pre recording and or start events Select check box to enable this feature Specify the required number of seconds in the neighboring column www milestonesys com 55 Getting started Milestone Husky M30 M50 Seconds of pre recording Post recording Seconds of post recording Keyframe Only Administrator s Manual Specify the number of seconds for which you want to record video from before recording start conditions that is motion or start event are met Usually only some seconds of pre recording is required but you can specify up to 65535 seconds of pre recording corresponding to 18 hours 12 minutes and 15 seconds However if specifying a very long pre recording time you can potentially run into a scenario where your pre recording time spans scheduled or unscheduled archiving see About archiving on page 133 times That can be problematic since pre recording does not work well during archiving You can store recordings from periods following detected motion and or stop events Select check box to enable this feature Specify the required number of seconds in the neighboring column Specify the number of seconds for which you want to record video from after recording stop conditions that is motion or stop event are met Usually only some seconds of post recording is required but you can specify up to 6
316. t enable the user to do manual recording 140 Advanced configuration Milestone Husky M30 M50 Schedule profile for new cameras Maximum delay between reconnect attempts Administrator s Manual Select which online schedule profile to use as default for cameras you subsequently add to your Milestone Husky system Note that your selection only applies for the online schedule not for any other schedules Default selection is Always on meaning that new cameras will always be online that is transferring video to the Milestone Husky server for live viewing and further processing Control the aggressiveness of reconnection attempts If Milestone Husky loses the connection to a camera it will by default attempt to re establish the connection after ten seconds In some environments for example if using vehicle mounted cameras through wireless connections camera connections may frequently be lost and you may want to change the aggressiveness of such reconnection attempts You can view live and even record video from a camera outside its online recording schedule To do this you select the Start cameras on client requests and if needed the Enable recording when started on client request options in the following when setting up your scheduling properties for the camera in question Archiving Milestone Husky automatically archives see About archiving on page 133 recordings if a camera s database becomes full Archiving Tim
317. t of the surveillance system Video streams are only transferred to Milestone Husky while the Recording Server service is running Milestone Recording Server service Controls the horizontal X position of the green circle Move the X center slider to the left or right as required Alternatively specify a value between 0 and 800 in the field next to the slider Controls the vertical Y position of the green circle Move the slider to the left in order to move the circle up or to the right in order to Y center move the circle down Alternatively specify a value between 0 and 800 in the field next to the slider Toggle between viewing the circular fisheye view and the flattened rectangular view resulting from your settings When you preview the flattened view the following navigation buttons become available for moving around within the flattened view Enable preview Use after navigating to a suitable viewpoint using the navigation buttons Sets the current viewpoint as home position that is default Set as Home position so that when client users viewing the camera click their clients Home button their view of the camera changes to that position Moves the flattened view up www milestonesys com 106 Advanced configuration Milestone Husky M30 M50 Administrator s Manual Moves the flattened view up and to the left Moves the flattened view up and to the right Moves the flattened view to the left Moves the flattened vie
318. tains the term zoom is listed in the search results When you double click a help topic title in the search results list the relevant topic opens Print help topics If you need to print a topic use your Internet browser s printing function When you print a help topic it is printed as you see it on your screen This means that if a topic contains links that expand when you click on them drop down links and you want the information in the drop down links shown in your print output you must click each relevant drop down link to display the text to include it when you print This allows you to create targeted printouts that contain exactly the amount of information you need About restarting services Some changes in the Management Application require that your system restarts the Image Server service or Recording Server service See a list of these below Image Server Recording Server Change of port number Change of license Maximum number of clients Change of event database path Enabling or disabling of master Turning on manual recording servers Start on remote Adding or removing slave servers Enabling and disabling of notifications Changs of logipath Change of events Change of license Change of outputs SE Adding or removing a dynamic Removal of hardware devices archiving path Turning evidence collection Adding or removing archive time mode on or off XProtect Enterprise only Change of scheduling Setting up the Mat
319. tatus bar indicates how far in the scan process you are Once scanning for cameras and devices is complete you may need to provide user name and password for your selected devices or cameras When you have typed in the relevant credentials click the Verify button to add the device to your system Note Not all devices and cameras need a user name and password You can add such devices to your system without any need to type in credentials Automatic configuration wizard Continue after scan Once you have added the number of devices and cameras you want to add your system sets up storage for you Storage is the location to which your system saves recordings By default your system chooses the location with most available disk space When the system has finished configuring storage you are given the option to automatically add new cameras to your system as they are detected on the network Enabling this allows you to set up your system so that any devices or cameras are automatically set up for you in the future as soon as they are connected to your network Note that not all devices and cameras support automatic discovery If your device camera does not show up automatically after you have connected it to your network you must add it manually To go directly to XProtect Smart Client once you have completed the wizard select the check box in the bottom left corner of the wizard page Add hardware wizard You add cameras and other hardware
320. the Apply Template column Apply only a selected value from the template to selected cameras Tip To select more than one value press CTRL while selecting Apply all values from the template to selected cameras Select a default speaker The storage information lets you view how much storage space you have on your Milestone Husky system and not least how much of it is free Drive Path Usage Drive Size Video Data Other Data Free Space Letter representing the drive in question for example C Path to where you save the files for example C or OurServer OurFolder OurSubfolder What the storage area is used for for example recording or archiving Total size of the drive Amount of video data on the drive Amount of other data on the drive Amount of unused space left on the drive Tip To quickly view disk space usage in a pie chart format select the line representing the drive you are interested in www milestonesys com 92 Advanced configuration Milestone Husky M30 M50 Administrator s Manual Camera properties General When you configure video and recording see About video and recording configuration on page 71 for specific cameras properties include Cameras are by default enabled meaning that provided they are scheduled to be online see Online period on page 142 and that Enabled they can to transfer video to Milestone Husky You can disable an individual camera in whi
321. this period of time About alarms and XProtect Central XProtect Analytics Generic VA To a large extent the Alarms feature covers the same functionality as XProtect Central However configuration of former XProtect Central functionality is now included in the Alarms feature XProtect Central was an independent product consisting of two parts a dedicated server and a number of dedicated clients Alarms on the other hand is an integrated part of your Milestone Husky system This means that much configuration needed in XProtect Central has become redundant with the introduction of Alarms Client wise the Alarms feature uses the XProtect Smart Client However you must still configure the features Alarms Time Profiles for Alarms and General Settings in the Management Application These features are very similar to XProtect Central You cannot reuse old alarm and map definitions from XProtect Central You must redefine your alarms and maps definitions in the Alarms feature Similarly the Alarms feature also covers the same functionality as XProtect Analytics Generic VA What was before before a plug in to XProtect Analytics is now an integrated part of the Alarms feature and covers the same functionality About alarms in the XProtect Smart Client To ease overview delegation and handling of alarms these appear in the XProtect Smart Client alarm list where you can view and manage these reassign change status comment and similar They can
322. time Milestone recommends that you stop see Start and stop services on page 178 the Recording Server service when you configure such devices for motion detection and PTZ See also View video from cameras in Management Application on page 206 You can configure motion detection settings for each camera or for several cameras at once Use the list in the left pane of the wizard window to select cameras To select several cameras at a time press www milestonesys com 60 Getting started Milestone Husky M30 M50 Administrator s Manual CTRL or SHIFT while you select When you select a camera you see a preview from that camera If you select several cameras you see a preview from the last camera you select A green area in the preview indicates motion Adjust the Sensitivity slider so that irrelevant background noise is filtered out and only real motion is shown in green Alternatively specify a value between 0 and 256 in the field next to the slider to control the sensitivity setting Sensitivity The slider determines how much each pixel must change before it is regarded as motion With a high sensitivity very little change ina pixel is required before it is regarded as motion The more you drag the slider to the left the more of the preview becomes green This is because with high sensitivity even the slightest pixel change is regarded as motion Adjust the Motion slider so that motion detection is only triggered by the requi
323. tion and PTZ See also View video from cameras in Management Application on page 206 www milestonesys com 59 Getting started Milestone Husky M30 M50 Administrator s Manual Steps in this wizard Exclude regions cecccceeceecccceeseeceeeseeeceeesesececesaeeeeeseseceeesnseeeessnneeeeeenaaes 60 Motion Detecton nennen enne nnne 60 Exclude regions Exclude regions lets you disable motion detection in specific areas of cameras views Disabling motion detection in certain areas may help you avoid detection of irrelevant motion for example if a camera covers an area where a tree is swaying in the wind or where cars regularly pass by in the background Cameras that do not support multiple simultaneous video streams cannot connect to the surveillance server and the Management Application at the same time Milestone recommends that you stop see Start and stop services on page 178 the Recording Server service when you configure such devices for motion detection and PTZ See also View video from cameras in Management Application on page 206 For each camera for which exclude regions are relevant use the list in the left side of the wizard window to select the camera and define its exclude regions Exclude regions are camera specific and must therefore be configured individually for each camera on which they are required When you have selected a camera you see a preview from the camera You define regions to exclude in the p
324. to use all of a video encoder device s channels Example You have a video encoder device with four channels but your license for the device only allows you to use two of them In that case you can only have two channels enabled at a time while the two other channels are disabled Note that you are free to select which two channels you want to enable Contact your Milestone vendor if you need to change your number of licenses Network device type and license When you configure hardware devices on page 66 specify the following properties IP Address IP address or host name of the hardware device Port to use for HTTP communication with the hardware device HTTP Port Default is port 80 To use the default port select Use default HTTP port Port to use for FTP communication with the hardware device FTP port Default port is port 21 To use the default port select Use default FTP port Only relevant when you have selected Server requires login Username Specify the user name required for using the SMTP server User name for the hardware device s administrator account Many organizations use the hardware device manufacturer s default user names for their hardware devices If that is the case in your organization select lt default gt do not type a manufacturer s default user name as this can be a source of error trust that your system User Name knows the manufacturer s default user name You can also select other typical
325. torage 3 If needed move the external data storage with the Irq file to a computer with Internet access Open an Internet browser and go to Milestone s website at www milestonesys com Select Software Registration from the top menu If you have used the Software Registration Service Center before log in with your e mail and password Otherwise click New to the System to create a new user account and register your SLC 1 Under Current SLCs select the SLC 2 Inthe menu for SLC properties use the Upload LRQ function to upload the generated Irq file 4 Next you receive the updated permanent license file lic from Milestone via e mail Save it to a location accessible from the Management Application Step 2 Import license offline When you have received your permanent license file lic from Milestone via e mail and saved it to a location accessible from the Management Application you are ready to import it to your surveillance System Tip The following procedure is also used for changing SLC licenses 1 Onthe Management Application s toolbar click File gt Manage License Offline gt Import License and select your saved lic file to import it 2 When the permanent license file is successfully imported click OK Activate by using both step 1 and 2 in this process each time you add a new device Change SLC If you need to change your SLC and have received a new permanent license file lic from Milestone via e
326. ts and tasks Milestone Husky M30 M50 Administrator s Manual e Static electricity make sure you ground yourself if you are going to handle a hard disk drive e Fire water etc avoid Monitor storage space usage To view how much storage space you have on your system and not least how much of it is free do the following 1 In the Management Application s navigation pane expand Advanced Configuration and select Cameras and Storage Information 2 View the Storage Usage Summary for information about which drives are available what drives are used for the size of each drive as well as how much video data other data and free space there is in each drive View video from cameras in Management Application You can view live video from single cameras directly in the Management Application 1 In the Management Application navigation pane expand Advanced Configuration and expand Cameras and Storage Information 2 Select the relevant camera to view live video from that camera Above the live video you find a summary of the most important properties for the selected camera Below the live video you find information about the camera s resolution and average image file size For cameras using MPEG or H 264 you also see the bit rate in Mbit second IMPORTANT Viewing of live video in the Management Application may under certain circumstances affect any simultaneous recording from the relevant camera Especially three sc
327. ty when this service is used for fetching pre alarm images and storing the fetched images in camera databases Pre alarm images is a feature available for selected cameras only It enables sending of images from immediately before an event took place from the camera to the surveillance system via e mail A new log file is created for each day the service is used You cannot disable this type of logging Image Import service log files are named according to the structure ImagelmportLog YYYMMDD log for example ImagelmportLog20091 231 log Shows registered events activity A new log file is created for each day on which events occur You cannot disable this type of logging Event log files should be viewed using XProtect Smart Client use the Playback tab s Alerts section 147 Advanced configuration Milestone Husky M30 M50 Administrator s Manual Shows XProtect Smart Client user activity if audit logging is enabled A new log file is created for each day with audit logging enabled Audit log files and client user activity Audit log files are named according to the structure is auditYYYMMDD log for example is audit20091231 log The is prefix is due to the fact that the audit log files are generated by the Image Server service Log locations All log files are by default placed in the appropriate All Users folder for the operating system you are using By default they are stored there for seven days Note that you can ch
328. u can set frame rate e Live Frame Rate used for the regular recording stream e Live Frame Rate used when speeding up recordings in connection with motion detection or similar functionality e FPS Frames per second used for the additional stream used for live viewing Regular frame rate mode Frame Rate Live Frame Rate Recording Frame Rate Speedup frame rate mode Enable speedup frame rate Frame Rate www milestonesys com Required average frame rate for video from the camera Select number of frames then select the time unit interval second minute or hour Required average frame rate for live video from the camera Select number of frames then select the time unit interval second minute or hour If the camera supports dual stream and dual stream is enabled the Live Frame Rate column will be read only with the value Dual streaming which cannot be altered Required average frame rate for recorded video from the camera Select number of frames then select the time unit interval second minute or hour The frame rate must be higher than the frame rate specified under normal mode The speedup feature lets you use a higher than normal frame rate if motion is detected and or an event occurs When you enable speedup further columns for specifying speedup details become available Speedup frame rate for viewing video from the camera Select number of frames then select the time unit interval sec
329. u configure similar properties quickly Say you have 20 cameras and you want to change the recording path archiving path and retention time for all of them Instead of having to enter the same three pieces of information 20 times you can simply enter them once in the template and then apply the template to the 20 cameras with only two clicks Template www milestonesys com 91 Advanced configuration Milestone Husky M30 M50 Apply Template Camera Name Default Microphone Camera Select All Clear All Set selected template value on selected cameras Set all template values on selected cameras Default Speaker Storage information Administrator s Manual Select which cameras you want to apply the template for Use one of the two Set buttons to actually apply the template The name as it appears in the Management Application as well as in clients You can overwrite the existing name with a new one Names must be unique and must not contain any of these special characters lt gt amp Select a default microphone Tip Note that you can select microphones attached to another hardware device than the selected camera Click the Open button to configure detailed and or camera specific settings such as event notification PTZ preset positions and fisheye view areas for the selected camera Click button to select all cameras in the Apply Template column Click button to clear all selections in
330. u experience problems making Windows use 3 GB for running processes is likely to solve the problems If you have not experienced problems but your Milestone Husky installation is very large and or features many megapixel cameras 3 GB switching can help prevent the problems from occurring The way to configure 32 bit Windows to be LARGEADDRESSAWARE depends on your type of Windows operating system In the following see a method that outlines Microsoft s recommended procedure for increasing the per process memory limit to 3 GB if running Windows 2008 Server Windows Vista Business Windows Vista Enterprise or Windows Vista Ultimate 3 GB switch on Windows 2008 Server or Windows Vista 1 Select Start gt All Programs gt Accessories right click Command Prompt and select Run as administrator then click Continue 2 Enter the following command to add the 3 GB switch to the current operating system boot entry BCDEDIT SET INCREASEUSERVA 3072 Where o USERVA specifies an alternate amount of user mode virtual address space for operating Systems o 3072 Specifies 3 GB 3072 MB 3 Reboot after editing for the changes to take effect Remove the 3GB switch 1 Select Start gt All Programs gt Accessories right click Command Prompt and select Run as administrator then click Continue 2 Enter the following command to remove the 3 GB switch from the current operating system boot entry EVALUE I
331. un a 32 bit operating system This initial look of the welcome page is automatically provided through the Download Manager s default configuration Default configuration of XProtect Download Manager XProtect Download Manager has a default configuration This ensures that your organization s users can access standard features without the surveillance system administrator having to set up anything The XProtect Download Manager configuration is represented in a tree structure Download Manager s tree structure explained e The first level of the tree structure indicates that you are working with a Milestone Husky system e The second level indicates that this is the default setup e The third level refers to the languages in which the welcome page is available In the example the welcome page is available in a dozen languages English Arabic Danish Dutch French and more e The fourth level refers to the features which are or can be made available to users For example these features could be limited to XProtect Smart Client e The fifth level 5 refers to particular versions of each feature for example version 4 0 32 bit etc which are or can be made available to users e The sixth level 6 refers to the language versions of the features which are or can be made available to users For XProtect Smart Client which is only available with all languages embedded the only option is All Languages The fact that
332. unction is to ensure that you do not receive too many notifications before you have solved the relevant problem Select the schedule profile you want to use By default you can a choose between Always On Always Off or choose Add new to Use schedule profile set up a custom schedule see Notification Scheduling properties on page 156 Server Settings SMS Specify the following server settings for SMS www milestonesys com 155 Advanced configuration Milestone Husky M30 M50 Serial port Speed SIM card PIN code SMS encoding Scheduling Administrator s Manual Select the serial port to use for your USB 3G modem The list from which you can choose ports shows open serial ports on the computer running your system The baud speed of your USB modem device The default value is 9600 baud Although you can set any custom value for the baud rate Milestone does not recommend that you change the baud rate unless you are a highly advanced user Specify PIN code for the SIM card inserted in the USB 3G modem Different types of SMS encodings exist to accommodate various language needs in the world Milestone Husky gives you the following options e 67 bit e 8 bit default e 16 bit 7 bit encryption allows you to use up to 160 characters per SMS however it also limits the type of characters you can use 8 bit encryption is the standard form of encryption with more special characters allowed It allows you to use up
333. unt than the Local System account for example as a domain user installed instances of XProtect Smart Client on other computers than the surveillance server itself are not able to log in to the server using the server s host name Instead those users must enter the server s IP address Used for fetching pre and post alarm images and storing the fetched images in camera databases Pre and post alarm images is a feature available for selected cameras only that enables sending of images from immediately before and after an event took place from the camera to the surveillance system via e mail Pre and post alarm images should not be confused with the Milestone Husky pre and post recording feature see Recording on page 97 Performs integrity checks on Milestone Husky log files For more information see Overview of Logs Manages all alarms and map related communication It stores events image files and map configurations and makes status information about the surveillance system available Manages the communication between the Recording Server and mobile devices such as smartphones and tablets and between the Recording Server and web browsers If you run a Custom installation you can choose not to install the Mobile server and or the Event Server If you do so the Mobile service and or the Event Server service will not be seen in your Services overview Start and stop services On a Milestone Husky server several services
334. user names such as admin or root from the list Type a new user name if you want a user name which is not on the list Password for the hardware device s administrator account a k a Password the root password Read only field displaying the type of video device driver used for Hardware type communication with the hardware device Read only field displaying the serial number of device The serial Serial number MAC address number is usually identical to the 12 character hexadecimal MAC address of the hardware device example 0123456789AF License information The current license status for the hardware Opens a wizard see Replace Hardware Device wizard on page 67 with which you can replace the selected hardware device with another one if you need to This can be relevant if you replace a physical camera on your network The wizard helps you take all relevant issues into account for example deciding what to do with recordings from cameras attached to the old hardware device etc Replace Hardware Device www milestonesys com 70 Advanced configuration Milestone Husky M30 M50 Administrator s Manual PTZ device The PTZ Device tab is only available if you configure see Configure hardware devices on page 66 video encoder hardware devices on which the use of PTZ pan tilt zoom cameras is possible Connected cameras have Select the checkbox if any of the cameras attached to the video Pan tilt zoom capabilities encode
335. usky again at a later time www milestonesys com 27 Installation Milestone Husky M30 M50 Administrator s Manual First time use Get your system up and running This checklist outlines the tasks typically involved when you set up a working Milestone Husky system Note that although the information is presented as a checklist a completed checklist does not in itself guarantee that the system matches the exact needs of your organization To make the system match the needs of your organization Milestone highly recommends that you monitor and adjust the system once it is running For example it is often a good idea to spend time on testing and adjusting the motion detection sensitivity settings for individual cameras under different physical conditions day night windy calm etc Do this once the system is running The setup of events and associated actions typically also depends on your organization s needs You can print and use this checklist as you go along Verify initial configuration of cameras and other hardware devices L When your system opens for the first time the Getting Started wizard opens to assist you with quickly adding hardware devices cameras video encoders and more to your system and configuring them with proper user names and passwords See Getting started wizard see Automatic configuration wizard on page 46 Register your software L You may not need to go through this step as your vendor often tak
336. ust match the port number specified on the XProtect Central server or in the Milestone Integration Platform Default port is 1237 Access control About access control integration The use of XProtect Access Control Module 2014 requires that you have purchased a license that allows you to access this feature You can use XProtect Access Control Module 2014 with access control systems from vendors that have a vendor specific plug in for XProtect Access Control Module 2014 The access control integration feature introduces new functionality that makes it simple to integrate customers access control systems with XProtect You get e Acommon operator user interface for multiple access control systems in the XProtect Smart Client e Faster and more powerful integration of access control systems e More functionality see below In the XProtect Smart Client the operator gets e Live monitoring of access control events e Operator aided passage for access requests e Map integration e Alarm definitions for access control events e Investigation of access control events e Centralized door state overview and control e Cardholder information Apart from a license you need a vendor specific integration plug in installed on the event server before you can start an integration www milestonesys com 158 Advanced configuration Milestone Husky M30 M50 Administrator s Manual Wizard for access control system integration The Access contr
337. ut video and recording configuration on page 71 for specific cameras you can determine whether audio should be recorded or not Your choice applies for all cameras on your Milestone Husky system www milestonesys com 90 Advanced configuration Milestone Husky M30 M50 Administrator s Manual Always Always record audio on all applicable cameras Never record audio on any cameras Note that even though audio is Never never recorded it is still be possible to listen to live audio in the Smart Client If you record audio it is important that you note the following e Audio recording affects video storage capacity Audio is recorded to the associated camera s database Therefore it is important to bear in mind that the database is likely to become full earlier if you record audio and video than if you only record video The fact that the database becomes full is not in itself a problem since Milestone Husky automatically archives see About archiving on page 133 data if the database becomes full However you may need additional archiving space if you record audio o Example If you use MPEG4 each one second video GOP Group Of Pictures are stored in one record in the database Each second of audio will also be stored in one record in the database This reduces the database s video storage capacity to half its capacity because half of the database s records is used for storing audio Consequently the database runs full sooner
338. utput such as lights or sirens See Overview of events Configure scheduling g Set up when do you want to archive and if you want cameras to transfer video to your system at all times and other cameras to transfer video only within specific periods of time as well as when specific events occur Also specify when you want to receive notifications from the system See Configure general scheduling and archiving on page 138 and Configure camera specific schedules on page 73 Configure clients access to Milestone Husky L A number of different client applications see About clients are included with your system Specify whether you want clients to access the system server from the Internet how many clients you want to be able to connect simultaneously and more See Configure server access on page 166 Configure master slave servers This step is only required if you want to run several servers together A master slave setup allows you to combine several servers and thereby extend the L number of cameras you can use beyond the maximum allowed number of cameras for a single server In such a setup clients still have a single point of contact they connect to the master server but also get access transparently to cameras and recordings on the slave servers See Configure master and slave servers on page 168 Configure users Specify who should access your system and how Set a password protection for the CT Management Appli
339. vents and events from plug ins for example access control systems or similar From the second list select the event message to use when the alarm is triggered Select which cameras and or other devices the event should originate from in order to trigger the alarm Plug in defined sources for example license plate recognition access control systems and MIP plugins appear in the list if installed Your options depend upon which type of event you have selected If you select Time profile you must select when the alarm should be enabled for triggering If you have not defined alarm time profiles see Add a time profile for alarms on page 190 you will only be able to select Always If you have defined one or more time profiles they will be selectable from this list If you select Event based you must select which events should start and stop the alarm Events available for selection are hardware events defined on cameras video servers and input You can also use global manual event definitions see Add a manual event on page 119 Note that when you select Event based you cannot define alarms based on outputs only on inputs Select the time limit within which the operator must respond to the alarm Select the event to be triggered if the operator does not react withing the time limit specified in Time limit This could be for example sending an email SMS or similar Select a maximum of 15 cameras for inclusion in
340. ves the PTZ camera to the left Moves the PTZ camera to its home position that is default position www milestonesys com 76 Advanced configuration Milestone Husky M30 M50 Administrator s Manual Moves the PTZ camera to the right Moves the PTZ camera down and to the left Moves the PTZ camera down Moves the PTZ camera down and to the right Zooms out one zoom level per click Zooms in one zoom level per click E e fe F 9 Recording and storage properties Recording and archiving paths When you configure video and recording see About video and recording configuration on page 71 you can specify certain properties for many cameras in one go Either in order to speed up things or because the properties in question are shared by all cameras rather than being specific to individual cameras All properties on a white background are editable properties on a light blue background cannot be edited Note that all of the properties can also be specified individually for each camera The template can help you configure similar properties quickly Say you have 20 cameras and you want to change the recording path archiving path and retention time for all of them Instead of having MOWERS to enter the same three pieces of information 20 times you can simply enter them once in the template and then apply the template to the 20 cameras with only two clicks Apply Template Select which cameras you want to apply the templ
341. w to its home position that is default position Moves the flattened view to the right Moves the flattened view down and to the left Moves the flattened view down Moves the flattened view down and to the right Zooms out one zoom level per click Zooms in one zoom level per click APR F H S w amp v PTZ preset positions Available functionality depends on your product version PTZ related properties are only available when you are dealing with a PTZ pan tilt zoom camera You can use PTZ preset positions for making the PTZ camera automatically go to a particular position when particular events occur and when setting up PTZ patrolling profiles Preset positions can also be used in clients to allow users that have been given rights see Configure user and group rights on page 173 to move the PTZ camera between preset positions Names of preset positions must contain only the characters A Z a z and the digits 0 9 If you import preset positions from cameras see the following verify that their names do not contain other characters If they do change the preset position names before you import them Cameras that do not support multiple simultaneous video streams cannot connect to the surveillance server and the Management Application at the same time Therefore Milestone recommends that you stop see Start and stop services on page 178 the Recording Server service when you configure such devices for motion detection and P
342. walls used if the slave servers are to be accessed from the internet When you use a master slave setup remote users and their rights must be defined in the Management Application s Users section on the master server as well as on each of the slave servers Only cameras to which a remote user has been given access will be visible to the user regardless of whether the cameras are connected to the master server or to one of the slave servers If they are to be accessed from the internet you must enable Public Access on all involved servers and map ports accordingly in the routers and or firewalls used Frequently asked questions about using master slave e How many master servers can use in a master slave setup You can designate an unlimited number of servers per SLC Software License Code specified during installation as master servers If required for example if your organization is very large and spread over many geographical locations or in case your organization wants to create a redundancy solution this allows you to use several master servers in a master slave setup e How many slave servers can l use in a master slave setup You can define Up to four servers as slave servers under a designated master server using the same Software License Code e How dol switch around which server is master and which server is slave If you want a slave server to become a master server simply clear Enable as master server on the original
343. wing of 360 degree images FPS Frames per second measurement indicating the amount of information contained in a motion video Each frame represents a still image but when frames are displayed in succession the illusion of motion is created The higher the FPS the smoother the motion appears Note however that a high FPS may also lead to a large file size when video is saved Frame rate A measurement indicating the amount of information contained in motion video typically measured in FPS FTP File Transfer Protocol standard for exchanging files across the internet FTP uses the TCP IP standards for data transfer and is often used for uploading or downloading files to and from servers G Generic events Milestone Husky can receive and analyze input in the form of TCP or UDP data packages which if they match specified criteria can be used to generate events Such events are called generic events GOP Glossary of Terms Milestone Husky M30 M50 Group of pictures individual frames grouped together forming a video motion sequence Grace period When you install your system configure it and add recording servers and cameras your system runs on temporary licenses These need to be activated before a certain period ends This is the grace period GUID Globally unique identifier unique 128 bit number used to identify components on a Windows system H 264 A standard for compressing and dec
344. with only one preset if needed Such a patrolling profile can be useful in two cases For moving a PTZ camera to a specific position at a specific time and for moving a PTZ camera to a specific position upon manual control of the PTZ camera Cameras that do not support multiple simultaneous video streams cannot connect to the surveillance server and the Management Application at the same time Therefore Milestone recommends that you stop see Start and stop services on page 178 the Recording Server service when you configure such devices for motion detection and PTZ See also View video from cameras in Management Application on page 206 Patrolling profiles A PTZ camera may patrol according to several different patrolling profiles For example a PTZ camera in a Supermarket may patrol according to one patrolling profile during opening hours and according to another patrolling profile when the supermarket is closed From the Patrolling profiles list select which patrolling profile to configure www milestonesys com 109 Advanced configuration Milestone Husky M30 M50 Administrator s Manual Add New Add a new patrolling profile to the list When you add a new patrolling profile you can either give it a unique name or reuse an existing name from another PTZ camera with PTZ patrolling Using several identically named patrolling profiles can be advantageous when you later configure scheduling Example If you have configured patrollin
345. with other computers cameras and so on Make sure that the following ports are open for data traffic on your network when you use Milestone Husky Used for FTP traffic FTP File Transfer Protocol is a standard for Port 20 and 21 inbound and exchanging files across networks FTP uses the TCP IP standards outbound for data transfer and is often used for uploading or downloading files to and from servers Used for SMTP traffic SMTP Simple Mail Transfer Protocol is a Port 25 inbound and standard for sending e mail messages between servers This port outbound should be open since depending on configuration some cameras may send images to the surveillance system server via e mail Used for HTTP traffic between the surveillance server cameras and the XProtect Smart Client and the default communication port for the surveillance system s Image Server service Port 80 inbound and outbound www milestonesys com 23 Before you start Milestone Husky M30 M50 Administrator s Manual Port 554 inbound and oe l outbound Used for RSTP traffic in connection with H 264 video streaming Port 1024 outbound only Used for HTTP traffic between cameras and the surveillance server Port 1234 Gnbound and Used for event handling outbound Port 1237 inbound and Used for communication with the XProtect Central add on product outbound if your organization uses this Port 8081 and 8082 Used for communication with the Mobile service
346. wonder why the camera database is empty just after you have moved archived recordings this is the reason Total amount of time for which you want to keep recordings from the camera that is recordings in the camera s database as well as Retention time any archived recordings Default is 7 days Retention time covers the total amount of time you want to keep recordings for The template can help you configure similar properties quickly For example if you have 20 cameras and you want a particular frame rate on all of them you can enter it once in the template and then apply the template to the 20 cameras Select which cameras you want to apply the template for Use one Apply Template of the two Set buttons to actually apply the template Select All Click button to select all cameras in the Apply Template column Clear All Click button to clear all selections in the Apply Template column Apply template on selected Apply the value from the template to selected cameras cameras Adjust motion detection wizard The Adjust Motion Detection wizard helps you quickly configure your cameras motion detection properties Cameras that do not support multiple simultaneous video streams cannot connect to the surveillance server and the Management Application at the same time Therefore Milestone recommends that you stop see Start and stop services on page 178 the Recording Server service when you configure such devices for motion detec
347. y video recording and Wizard driven 2 archiving settings for all your cameras www milestonesys com 71 Advanced configuration Milestone Husky M30 M50 Administrator s Manual Specify video recording and shared settings such as dynamic General archiving paths and whether to record audio or not for all your cameras Specify video recording and camera specific settings such as Camera specific event notification PTZ preset positions and fisheye view areas for each individual camera About database resizing In case recordings for a camera get bigger than expected or the available drive space is suddenly reduced in another way an advanced database resizing procedure automatically takes place e f archives see About archiving on page 133 are present on the same drive as the camera s database the oldest archive for all cameras archived on that drive is moved to another drive moving archives is only possible if you use dynamic archiving see Dynamic path selection on page 79 with which you can archive to several different drives or if moving is not possible deleted e f noarchives are present on the drive containing the camera s database the size of all camera databases on the drive is reduced by deleting a percentage of their oldest recordings temporarily limiting the size of all databases When the Recording Server service see About services on page 177 is restarted upon such database resizing the original
348. you can change these in General Settings after setting up the integration The default values for the parameters are supplied by the plug in or XProtect Connecting to the access control system When the plug in has been successfully integrated a summary of the retrieved access control system configuration appears Review the list to ensure that all items have been integrated before you continue to the next step of the wizard Associate cameras with doors Configure mappings between access points in the access control system and the cameras in the XProtect system to show related video for events from the doors You can map several cameras to one access point The primary camera is the camera defined at the top of the list but the XProtect Smart Client user is able to switch between all cameras when investigating events for example The XProtect Smart Client user is also able to add each of the cameras when configuring Access Monitor view items for example www milestonesys com 159 Advanced configuration Milestone Husky M30 M50 Administrator s Manual Final summary Your system has been successfully integrated with default settings inherited from the integration plug in The access control feature is immediately available for use by operators of the XProtect Smart Client You can refine the configuration in Properties Press F1 to launch the help system Access control properties General Settings Systems are by default enable
349. ys manage the microphones attached to cameras not microphones attached to XProtect Smart Client operators computers If you have added more microphones to your system than you need you can hide the ones you do not need by right clicking the relevant microphone or speaker and select Hide If you need the hidden microphone again you can right click the overall microphone icon and select Show Hidden Items Configure microphones or speakers 1 In the Management Application s navigation pane expand Advanced Configuration expand Hardware Devices and expand the hardware device to which the relevant microphone or speaker is attached 2 Right click the relevant microphone or speaker and select Properties 3 Specify properties see Speaker properties on page 69 as required Configuration of microphones and speakers in Milestone Husky is very basic Settings such as volume etc are controlled on the microphone or speaker units themselves Show or hide microphones or speakers Available functionality depends on your product version If you have added more microphones or speakers to your system than you need you can hide the ones you do not need by right clicking the relevant microphone or speaker and select Hide If you need the hidden microphone speaker again you can right click the overall microphone or speaker icon and select Show Hidden Items Microphone properties When you configure video and recording see About video and r

Milestone Husky M30/M50: Administrator`s Manual

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