IOPRINT+ Print Server User Manual
Contents
1. The Configuration button on the Printer Status screen in BiAdmin is grayed out even though my printer in bi directional The button is unavailable if the printer is busy You must wait until the printer is idle Page 112. Print Server If any items are missing contact your dealer immediately e The IOPRINT Print Server e Power Adapter e One CD ROM containing all support programs and this manual e Quick Install Guide This manual covers the following IOPRINT Print Server models For full details of your model including Connectors LEDs DIP switches Specifications and CONFIG file format select your model from the list below IOPRINT Jr gt 1 Parallel Port gt 10BaseT IOPRINT Jt PRINT SFRYFR gt 10Base2 34 LNK ERR oe IOPRINT aee e A a A gt 2 Parallel Ports IO PRINT it gt 1 Serial Port E Efe NES NUS gt 10BaseT gt 10Base2 CHASE RE SEARCH A o Page3 IOPRINT Jr FAST 1 Parallel Port 10 100BaseT IOPRINT FAST 3 Parallel Ports 10 100BaseT IOPRINF jr FAST xd I IOPRINT FAST RESEARCH Page 4 2 LAN Installation This chapter describes how to install the IOPRINT Print Server in your Local Area Network Procedure 1 Find the Default IOPRINT Print Server Name e The Default Server Name is located on a bar code sticker attached to the bottom of the IOPRINT Print Server unit The name consists of 8 characters letters or digits e Record this name it will be needed during configuration Note During configuration you will be able to change the device name The new name MUST NOT contain any spaces or blanks 2 Connect the Printer Cables e
3. Connect the printer or plotter cable s to the appropriate port s on the IOPRINT Print Server unit Parallel port cables should be less than 3 meters long Note Leave the IOPRINT Print Server powered OFF while ES connecting it to the Printer s and the LAN 3 Connect the Network Cable e Connect the network cable BNC or UTP to the proper connector on the IOPRINT Print Server The IOPRINT Print Server will automatically recognize whichever connector is used e Note that if your Print Server has both BNC and UTP connectors only ONE 1 can be used 4 Power Up and Check e Plug in the power adapter cable e If your model supports 10BaseT and 100BaseT check the 10 100BaseT link LED next to the LAN connection If the auto negotiation fails the 10 100BaseT Link LED will not light when the device is powered up In this case set DIP switches 2 and 3 as described in the document for your model e Check the Power and Status LED indicators on the top of the unit When the Red Status indicator LED goes out and the Green Power indicator LED remains lit or flashes the IOPRINT Print Server is ready nino Use only the Power Supply unit provided with the device Power v Supply units for different models are not interchangeable 5 Mount the IOPRINT Print Server e If desired use Velcro adhesive strips to attach the IOPRINT Print Server unit to the side of a laser printer to conserve working space Page 5 3 Configurati
4. and control the IOPRINT Print Server using network management platforms such as HP Open View IBM System View etc For full details refer to SNMP Support Page 9 5 Troubleshooting This chapter describes some problem situations which may arise and the solutions to them Overview If you encounter printing difficulties please refer to the Hardware section first then the Printing section For further details relating to specific situations refer to the documents listed below e AppleTalk e Internet Printing e NetWare e TCP IP Unix and Windows NT Server e WebAdmin Management Program e Windows Peer to Peer Printing If after following the advice in these documents the IOPRINT Print Server still does not function properly please contact your dealer for further advice Hardware Problems Problem No 1 All the IOPRINT Print Server s LEDs are off Solution No 1 Check the power supply or power connection Problem No 2 IOPRINT Print Server s status light continuously stays lit Solution No 2 Reset IOPRINT Print Server by unplugging the power supply and plugging it back in Problem No 3 IOPRINT Print Server status light and power light stays on continuously and do not turn off Solution No 3 Reset IOPRINT Print Server by unplugging the power supply or by pushing the reset push button Problem No 4 I am using DHCP and getting an IP Address conflict involving the IOPRINT Print Server
5. IOPRINT Family ee IOPRINT FAST IOPRINT EC HIT IOPRINT4Jr FAST TOPRINT r Installation and Configuration Guide al CHASE m Copyright 2000 ALL RIGHTS RESERVED Document V1 3 P N 9570640019 RE SEARCH Introduction This chapter provides an overview of your IOPRINT Print Server s features Congratulations on the purchase of your new IOPRINT Print Server This device was designed to provide a simple and efficient network printing solution It is packed with features including gt Versatility The IOPRINT Print Server supports up to five protocols NetWare TCP IP SMB Service Message Block AppleTalk EtherTalk and NetBEUI It features one or two Ethernet interface ports and operating system support includes Unix Novell and Microsoft Windows gt Easy Installation The IOPRINT Print Server makes adding printers or plotters to your network simple Depending on your model it will support 10BaseT only 10Base2 and 10BaseT or 10BaseT and 100BaseT The auto sensing feature on the LAN interface means that there is no need to set jumpers or perform software configuration to select the network interface used gt Easy Setup A number of utility programs are supplied to simplify setup For Windows 95 98 NT users the BiAdmin program makes it easy to configure the Print Server for a variety of network and server configurations gt Web based interface On 100BaseT models th
6. Solution No 4 If the IOPRINT Print Server is left on but the DHCP server is turned off then the IOPRINT Print Server will retain its IP Address without the DHCP Server being aware of it Simply reset the IOPRINT Print Server so it will obtain a new IP Address This problem would also arise if you assigned a static IP Address which is within the range used by the DHCP server If so use another address which is NOT within the range used by the DHCP server Page 10 Problem No 5 Solution No 5 I am using WPConfig on Windows 95 and having problems configuring the IOPRINT Print Server WPConfig is designed for Windows 3 1 only For Windows 95 NT you should use BiAdmin Printing General Problem No 1 Solution No 1 Problem No 2 Solution No 2 Problem No 3 Solution No 3 When using 10BaseT cabling the IOPRINT Print Server unit does not work Check the Hub s link LED for the port to which the IOPRINT Print Server is connected If it is off there is a problem in the network cable If using 10BaseT or 100BaseT check the LED next to the connector It should be on if the network connection is OK A printing device connected to the a IOPRINT Print Server port cannot print or prints garbage Check the following e Cable connection between IOPRINT Print Server and printer e Serial port configuration if a serial device e Printer driver in the application program or Windows matches the printer
7. e Web based interface provides an easy method of configuration in TCP IP networks gt Compact Size This allows the IOPRINT Print Server to be used even where space is limited gt Remote Management Tools A variety of software tools are provided In most environments both the IOPRINT Print Server and attached bi directional printers can be configured remotely gt SNMP Support The IOPRINT Print Server can act as a SNMP agent with it own MIB This allows TCP IP users to monitor configure and troubleshoot the IOPRINT Print Server using their existing SNMP management tools gt JetAdmin Support 100BaseT models support HP s JetAdmin utility If you are already using the HP JetAdmin program you can also use this program to manage your 100BaseT IOPRINT Print Server gt Internet Printing Using TCP IP the IOPRINT Print Server can be configured to allow clients suppliers colleagues and others to print to one of your printers from anywhere on the Internet Year 2000 Compliance The IOPRINT Print Server does not store the date nor does it perform date calculations When necessary it obtains the current date from the network or client operating system We recommend the use of network and client operating systems which are year 2000 compliant Page 1 Safety Instructions For your own safety and to protect your IOPRINT Print Server please observe the following safety advice 1 Unplug this device from its power s
8. on This chapter provides an overview of the configuration process Initial Configuration The IOPRINT Print Server is designed to support many different platforms and the configuration required will depend upon the environment in which it is installed Depending upon the situation any or all of the following may require configuration e OPRINT Print Server device e LAN Server e Client PCs on the LAN If you are running Windows 95 98 or Windows NT it is recommeded that you install the BiAdmin configuration management program provided in the Utility BiAdmin folder on the CD ROM e For details about installing and using the BiAdmin utility and other management utilities provided with your IOPRINT Print Server see the following Management section e For details regarding configuration for your particular situation see the list of documents below Detailed instructions regarding configuration are contained in the following documents Please refer to the appropriate document for configuration details relating to your particular situation e AppleTalk e Novell NetWare e Unix TCP IP e Windows NT Server TCT IP e Windows Peer to Peer Networks TCP IP or NetBEUI e Windows Peer to Peer Networks SMB Page 6 Management Following initial configuration the following management programs or methods can be used to monitor and manage the IOPRINT Print Server and the printers attached to it Click the ap
9. ource before cleaning Use only a slightly dampened cloth for cleaning Do not use liquid or aerosol cleaners Avoid using this product near water Exposure to water poses an electric shock hazard Do not place this device on an unstable surface The device may fall causing serious damage to the device This device should only be used with the power supply type specified on the marking label If you are not sure of type of your local power supply consult your dealer or local power company Do not pinch crimp or otherwise damage the power cord If exposed to foot traffic ensure that the cable is properly shielded and does not pose a tripping hazard If using an extension cord make sure the total ampere rating of the products using the cord does not exceed the extension cord s ampere rating Do not attempt to service this device as opening or removing casing may expose you to dangerous voltage points or other risks Refer all servicing to qualified service personnel The device should be serviced by qualified service personnel under the following conditions e The power cord is damaged or frayed e Liquid has been spilled onto the product e The product has been exposed to rain or water e The product does not operate normally in accordance with the operating instructions e The device has been dropped or the casing has been damaged Page 2 Package Contents You should find the following items packaged with your IOPRINT
10. pports all features of the IOPRINT Print Server Page 7 The following configuration settings and operations are available regardless of which Network protocol or operating system is being used Get IOPRINT Print Server status and existing settings Reset reboot the IOPRINT Print Server Restore Default Configuration settings Change the device name Change the device password Disable Enable network protocols Get Printer Status idle off line printing Set Serial port configuration if the serial port exists Baud rate Handshake protocol Stop bits Data bits Parity As well there are specific settings for each supported platform These settings are detailed in the documentation for each platform Page 8 4 Special Features This chapter covers the special features of the IOPRINT Print Server The IOPRINT Print Server supports 2 special features e Internet Printing e SNMP Internet Printing The Internet Printing System allows users employees colleagues suppliers customers to print data to your printer across the Internet Users send the Internet IOPRINT Print Server an E Mail with the print job normally sent as an attachment to the E Mail The IOPRINT Print Server will retrieve the E Mail and print it For full details refer to the Internet Printing document The IOPRINT Print Server supports SNMP Simple Network Management Protocol This allows network supervisors to monitor
11. propriate link for more information Method Platform Details BiAdmin Windows 95 98 NT Recommended program supports IPX SPX TCP IP all IOPRINT Print Server NetBEUI features FTP All TCP IP networks Using this method the configuration file is downloaded from the TOPRINT Print Server edited then sent back JetAdmin Windows 95 98 NT This program is not supplied but HP 100BaseT models are compatible with it You can use this program Seana to manage 100BaseT IOPRINT OCES OR Print Servers and the attached printers PSTool AppleTalk Not required for basic operation EtherTalk PSConfig DOS Menu based DOS program for IPX SPX NetWare users See PSConfig Bindery or PSConfig NDS for details Telnet All TCP IP networks Telnet can be used only to monitor the printers attached to the IOPRINT Print Server WebAdmin Windows NT Server WebAdmin is installed on the NT Web Browser client TCP IP Server and then accessed using a Web Browser Web Browser All TCP IP networks Only available on 100BaseT models Printer Configuration is not supported WPConfig Windows 3 1 Not all IOPRINT Print Server IPX SPX TCP IP features are available NetBEUI Note BiAdmin is the recommended program to use for both configuration and management if possible This program can be installed using the SETUP program in the Utility BiAdmin DISK1 folder on the CD ROM If su
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