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User Manual - IBC Better Boilers
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1. Better Boilers SL SERIES BOILERS Natural Gas or Propane WARNING If the information in this manual is not followed exactly a fire or explosion may result causing property damage personal injury or loss of life Do not store or use gasoline or other flammable vapours and liquids or other combustible materials in the vicinity of this or any other appliance WHAT TO DO IF YOU SMELL GAS Do not try to light any appliance Do not touch any electrical switch do not use any phone in your building Immediately call your gas supplier from a nearby phone Follow the gas supplier s instructions If you cannot reach your gas supplier call the fire department Installation and service must be performed by a qualified installer service agency or the gas supplier a lt r 2 l a x Ua x N This Manual is also available in French contact IBC or visit our web site www ibcboiler com LISTED Intertek ENERGY STAR www ibcboiler com Better Boilers If the information in this manual is not followed exactly a fire or explosion may result causing property damage personal injury or loss of life SL SERIES BOILERS SAFETY CONSIDERATIONS Installation start up and servicing of IBC boilers must be done with due care and attention and should only be performed by competent qualified licensed and trained heating technicians Failure to read and compl
2. control Error logs are available in the Diagnostics section and the controller is capable of recording any or all errors since original power up complete with the date and time of the error USER S INFORMATION MANUAL Better Boilers Main Menu Express Setup Load Status User Setup Installer Setup Diagnostics Back USERS INFORMATION MANUAL SL SERIES BOILERS Control Interface The control interface is provided through a 2 1 4 x 4 inch color Touch Screen display The Touch Screen responds to a light finger touch on the screen You can also use a stylus or similar device to operate the touch controls Do not use a sharp or metallic object such as a screw driver to operate the control as it could damage the touch screen The controller display is divided into two areas the screen active area and the boiler status bar All screens have an active area consisting of the screen title bar at the top and a boarder surrounding the active area At the bottom of the display there is space reserved for the boiler status bar Prior to any interaction with the touch screen the display will be showing the Home screen that includes details of the current boiler status If the controller has been left on the Home screen long enough user adjustable 10 minutes by default the display with be dimmed to save power The control will automatically return to the home screen if left unattended The screens will step back one screen
3. ad In areas of high snow fall users must check side wall exhaust vent and air intake terminations on a regular basis to ensure blockages do not occur Do not use this boiler if any part has been under water Immediately call a qualified service technician to inspect the boiler and to replace any part of the control system and any gas control that has been under water Bacteria growth can develop in domestic hot water tanks and indirect water heaters if the minimum water temperature is not set high enough to prevent its growth Better Boilers VFC 15 150 10 2 Standby Supply Temperature Return Temperature DHW Temperature Outdoor 32 F Temperature 125 psi Pressure p No sharp or metallic object should be used on the touch screen as this will cause damage Use only a Stylus or a clean finger IBC BOILER CONTROLLER General This boiler is equipped with the V 10 Touch Screen controller The controller simplifies the programing of the boiler while providing greater flexibility For more detailed instructions reference the Touch Screen Boiler Controller Manual The controller is equipped to provide e Control of up to 5 pumps 1 boiler pump 4 separate load pumps e Outdoor Reset control e Set Point temperature regulation e Domestic Hot Water DHW e External control via 0 10VDC or 4 20mA signaling e Alarm dry contacts e Load Combining simultaneous operation of 2 similar
4. and safely dispose of equipment discharge Do not use automotive type ethylene or other types of automotive glycol antifreeze or undiluted antifreeze of any kind This may result in severe boiler damage It is the responsibility of the Installer to ensure that glycol solutions are formulated to inhibit corrosion in hydronic heating systems of mixed materials Improper mixtures and chemical additives may cause damage to ferrous and non ferrous components as well as non metallic wetted components normally found in hydronic systems Ethylene glycol is toxic and may be prohibited for use by codes applicable to your installation location For environmental and toxicity reasons IBC recommends only using non toxic propylene glycol Installers should inquire of local water purveyors as to the suitability of their supply for use in hydronic heating systems If water quality is questionable a local water treatment expert must be consulted for testing assessment and if required treatment Alternatively water or hydronic fluid of known quality can be brought to the site SL SERIES BOILERS Relief Valve Maintenance and Testing The relief valve manufacturer requires that under normal operating conditions a try lever test must be performed every two months Under severe service conditions or if corrosion and or deposits are noticed within the valve body testing must be performed more often A try lever te
5. at a time 10 minute increments if the touch screen has not been touched The pop up windows will also step back automatically in 2 minute intervals The boiler status bar indicates if the boiler is in a normal warning or alarm state When no warning or alarm state is present the bar will be green and the time will be displayed inside the green area The bar can also be yellow or red corresponding a warning or alarm state Text inside the bar will indicate the specific warning or alarm present If more than one alarm is present the text display will slowly change rotating though whatever alarms that are present Better Boilers FOR YOUR SAFETY READ BEFORE OPERATING SL SERIES BOILERS LIGHTING AND SHUTTING DOWN THE BOILER WARNING If you do not follow these instructions exactly a fire or explosion may result causing property damage personal injury or loss of life A This appliance does not have a pilot It is equipped with an ignition device which auto matically lights the burner Do not try to light the burner by hand B BEFORE OPERATING smell all around the ap pliance area for gas Be sure to smell next to the floor because some gas is heavier than air and will settle on the floor WHAT TO DO IF YOU SMELL GAS e Do not try to light any appliance Do not touch any electric switch do not use any phone in your building Immediately call your gas supplier from a neighbor s phone Follow the
6. at to desired setting If the appliance will not operate follow the in structions TO TURN OFF GAS APPLIANCE and call your service technician or gas supplier clockwise N clockwise t CLOSED TO TURN OFF GAS APPLIANCE 1 Set the thermostat to lowest setting 2 Turn off all electric power to the appliance by selecting main power switch to OFF 3 Turn gas control valve to CLOSE USER S INFORMATION MANUAL Better Boilers Annual Maintenance must only be done by a qualified service technician The heat exchanger has a small amount of combustion chamber insulation refractory which contains ceramic fibers When exposed to extremely high temperatures the ceramic fibers which contain crystalline silica can be converted into cristobalite which is classified as a possible human carcinogen Care should be taken to avoid disturbing or damaging the refractory If damage occurs contact the factory for directions Avoid breathing and contact with skin and eyes and follow these precautions 1 For conditions of frequent use or heavy exposure respirator protection is required Refer to the NIOSH Guide to the Selection and Use of Particulate Respirators Certified under 42 CFR 84 for selection and use of respirators certified by NIOSH For the most current information NIOSH can be contacted at 1 800 356 4676 or on the web at www cdc gov niosh 2 Wear long sleeved loose fitting c
7. bove 6 0pH If the pH is below 6 0 then the neutralizer will need to be re charged or replaced Contact your qualified service technician for service e Inspect the flue gas exhaust and air intake connections All connections should be tight and leak free e Inspect flue gas exhaust piping combustion air piping and terminations Annual Maintenance The boiler must be inspected by your qualified service technician for the following e Check the Error Logs for any issues e Inspect the flue gas exhaust and air intake connections All connections should be tight and leak free e Inspect flue gas exhaust piping combustion air piping and terminations e Inspect the boilers interior and vacuum if required e Check for water gas and condensate leaks in the boiler and around the boiler e Check the condensate trap and clean if required Re fill the trap and re install the trap hook e Check the water pressure expansion tank and pumps e Check the electrical connections e Check the ignition electrode and remove oxidation from the electrode Replace if necessary e Check the gas valve and ignition cable e Check the controller settings e Check the burners flame Should be a quick and quiet ignition across the full burner e If required clean the heat exchanger and the burner Better Boilers Before testing the relief valve make certain the discharge pipe is properly connected to the valve outlet and arranged to contain
8. d with a blocked vent safety system to prevent the boiler from operating in the event the boilers exhaust piping is blocked The boiler will automatically stop operating when the restriction in the venting system becomes too restrictive If the boiler shuts down due to a blocked vent a qualified service technician must be called to inspect the boiler and venting system and correct the problem USER S INFORMATION MANUAL EX Better Boilers SERVICE RECORD LICENSED CONTRACTOR DESCRIPTION OF WORK DONE USER S INFORMATION MANUAL 29 Better Boilers NOTES USER S INFORMATION MANUAL 29 Better Boilers NOTES USER S INFORMATION MANUAL 29 Better Boilers The following message is relevant to users in the USA IMPORTANT This Boiler is equipped with a feature that saves energy by reducing the boiler water temperature as the heating load decreases This feature is equipped with an override which is provided primarily to permit the use of an external energy management system that serves the same function THIS OVERRIDE MUST NOT BE USED UNLESS AT LEAST ONE OF THE FOLLOWING CONDITIONS IS TRUE An external energy management system is installed that reduces the boiler water temperature as the heating load d
9. ecreases This boiler is not used for any space heating This boiler is part of a modular or multiple boiler system having a total input of 300 000 BTU hr or greater This boiler is equipped with a tankless coil not applicable to IBC s SL boilers US installers should contact IBC for any further information required USER S INFORMATION MANUAL REVISION HISTORY R1 JULY 2014 Initial release R2 MAY 2015 Address update IBC Technologies Inc 8015 North Fraser Way Burnaby BC Canada V5J 5M8 Tel 604 877 0277 Fax 604 877 0295 www ibcboiler com 120 203 A R2 May 2015 IBC Technologies Inc 2015
10. est risk of being scalded Never leave then unattended in or near the shower bathtub or sink Never allow small children to use a not water faucet or draw their own bath To avoid any potential scald hazard or if codes require specific water temperatures at the hot water faucet the installer must Install a thermostatic mixing valve at the outlet of the Domestic Hot Water Indirect Water Heater outlet and ensure it is working properly AND e Set the thermostatic mixing valve to the lowest temperature which satisfies your hot water needs TO AVOID INJURY e Feel and adjust water temperature before bathing or showering Water drained from the system drain valve may be extremely hot e Make sure all connections are tight e Direct water flow away from any person Close fill valve after any addition of water to the system to reduce risk of water escapement Water quality has a significant impact on the lifetime and performance of an IBC Boiler heat exchanger Improperly prepared water in a heating circuit may cause damage to the heat exchanger through corrosion or fouling Repeated or uncontrolled water fills will increase the potential for damage High levels of dissolved solids or minerals may precipitate out of the fluid onto the hottest part of the heat exchanger impairing heat transfer and resulting in overheating and premature failure The amount of solids that may form o
11. gas suppli er s instructions If you cannot reach your gas supplier call the fire department C Use only your hand to turn the gas control valve Never force using tools If the valve will not turn by hand don t try to repair it call a qualified service technician Force or attempt ed repair may result in a fire or explosion D Do not use this appliance if any part has been under water Immediately call a qualified ser vice technician to inspect the appliance and to replace any part of the control system and any gas control which has been under water OPERATING INSTRUCTIONS STOP Read the safety information above on this label before doing anything Set the thermostat to lowest setting Turn off all electric power to the appliance by selecting main power switch to OFF This appliance is equipped with an ignition device which automatically lights the burner Do not try to light the burner by hand Locate manual gas shut off valve see pictures below and turn clockwise to CLOSE Wait five 5 minutes to clear out any gas Then a clockwise 4 N open 24 CLOSE clockwise smell for gas including near the floor If you smell gas STOP Follow step B in the safety information above on this label If you don t smell gas go to the next step Turn gas control valve to OPEN Turn on electric power to appliance by select ing main power switch to ON Set thermost
12. lothing gloves and eyes protection 9 Assure adequate ventilation 4 Wash with soap and water after contact 5 Wash potentially contaminated clothes separately from other laundry and rinse washing machine thoroughly 6 Discard used insulation in an air tight plastic bag NIOSH stated first aid e Eye contact Irrigate and wash immediately e Breathing Provide fresh air USER S INFORMATION MANUAL MAINTENANCE Daily Maintenance e Check the surrounding area inspect for water leaks in the general area around the boiler and boiler piping e Check the system pressure The heating system pressure should not exceed 25psi SL 80 399 75psi and not drop below 10psi in most applications If the pressure is outside this normal range or if the water pressure fluctuates more than 2 3psi contact your qualified service technician for service e Check the area around the boiler and the air intake opening for obstructions and chemical contaminates Monthly Maintenance e Check all the Daily Maintenance items e Check the pressure relief valve and discharge piping for signs of leakage or moisture If water or moisture is found contact your qualified service technician as soon as possible for service e Check the condensate trap and outlet pipe The condensate trap shall be full of water The outlet hose may be connected to a condensate neutralizer if so check the pH of the water coming out of the neutralizer is a
13. n the heat exchanger will depend on the degree of hardness and the total water volume in the system A high water volume system with a low hardness count may cause as much damage as a system with less volume and higher hardness so it is recommended to treat water so as to remove all dissolved solids Other water chemistry allowable limits are as follows e Acidity pH is to be between 6 5 and 8 5 e Chloride is to be less than 125 mg l e Iron is to be less than 0 3 mg l Cu less than 0 1 mg l e Conductivity is to be less than 400uS cm at 25 C e Hardness is to be 7 Grains or less IMPORTANT Ensure that these limits are acceptable for the other water side components in the system USER S INFORMATION MANUAL Better Boilers USER S INFORMATION MANUAL SL SERIES BOILERS Should overheating occur or the gas supply fails to shut off do not turn off or disconnect the electrical supply to the pump Instead shut off the gas supply at a location external to the appliance Keep boiler area free and clear of combustible materials gasoline and other flammable vapours and liquids Combustion air must not be drawn from areas containing corrosive air from swimming pools or spas including air directly next to outdoor pools and spas The boiler shall not be exposed to water leaks from piping or components located overhead This includes condensation dropping from un insulated cold water lines overhe
14. st must also be performed at the end of any non service period Test at or near maximum operating pressure by holding the test lever fully open for at least 5 seconds to flush the valve seat free of sediment and debris Then release the lever and permit the valve to snap shut If the lever does not activate or there is not evidence of discharge discontinue use of equipment immediately and contact a licensed contractor or qualified service personnel If the relief valve does not completely seal and fluid continues to leak from the discharge pipe perform the test again to try and flush any debris that may be lodged in the valve If repeated tries fail to stop the leakage contact a licensed contractor or qualified service personnel to replace the valve While performing a try lever test a quantity of heat transfer fluid will be discharged from the piping system and the system pressure will drop This fluid must be replaced It is highly recommended that a system pressurization unit such as an Axiom Industries model MF200 be employed to refill and pressurize your system Capture the discharged fluid in a container and recycle it by returning it to the system feeder unit This is particularly important when your system contains treatment chemicals or glycol solutions If the system employs plain water the boiler auto fill valve must be turned on in order to recharge the lost fluid Blocked Vent Safety System The boiler is equippe
15. water temperature loads e The control can manage and or operate in a network of up to 24 IBC VFC or SL boilers Some of the new features available in the touch screen control include e Express Setup Menu for simple quick programing e Software updatable in the field with a SD card or a USB stick e Setup configuration back up and cloning using SD card or USB stick e Superior warning messages while setting up the control e Advanced Error messages with visual display on the Home Screen e Internet LAN connectivity e BACnet with activation Control When the boiler is first energized the controller will go through a power up sequence that will take approximately 90 seconds During this time the controller is completing a self diagnostic and loading all previous settings In the event of a power interruption the boiler will automatically resume operation when power is restored with all the previously stored values The controller provides overall management of the boiler operations including e Power up Self diagnostics easy Load parameter adjustments e Burner operation safety management systems Call for Heat management and Load Priority e Real time boiler data e Temperature and throttle operation e Maintenance of operational and error service logs e 2 way communication between other IBC boilers and controls Operational and historical data may be accessed at any time using the System Status and Load Profiles sections of the
16. y with all instructions and applicable National and local codes may result in hazardous conditions that could result in property damage and injury to occupants which in extreme cases might result in death HAZARDS amp PRECAUTIONS Points out an immediately hazardous situation which must be avoided in order to prevent serious injury or death Points out a potentially hazardous situation which must be avoided to prevent possible moderate injury and or property damage BEST PRACTICES Points out recommendations for better installation Points out a potentially hazardous situation which must be avoided to prevent serious injury or death Points out installation maintenance and operation details that will result in enhanced efficiency longevity and proper operation of your boiler USER S INFORMATION MANUAL EX Better Boilers CONTENTS WARNINGS ue ianari al Wiles wad aaya wea aah lee mie pale Rat 3 IBC BOILER CONTROLLER 6 LIGHTING AND SHUTTING DOWN THE BOILER 8 MAINTENANCE hee eee boas eee ers ati 9 SERVICE RECORD 11 USERS INFORMATION MANUAL Better Boilers SL SERIES BOILERS HOT WATER CAN SCALD Water Temperatures over 125 F 52 C can cause severe burns instantly or death from scalds Children disabled and elderly are at high
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