RM1121 User Manual - RADIANT COMMUNICATIONS
Contents
1. 5 SYSTEM SETUP niri ee ER PE aee Diae E catesaadansesuatesadstind ipods 6 Port Usar e etn oW ber eee etie eere 6 Command and Control ati e eH at ee otn d ede ee 6 MUTUAMENTE A ea esee tee bte RI TE Ren EE ene 6 NAT and Multiple Users iris eigenen i saei n teens eere 6 Discovery and Setup of RM1121 ca reiser beatet eene nennen neret 7 PGVisiOn 3 03 10 e e erede re EO eet AEN E exceed 7 Web BFOWSOT sea israelere Rr Thiet ertet e i e EE eee e E dede 8 USINGEPCVISION eerie eerte trt etn er eoe see dert e epp e aee tide ee eee dos 11 Adding the RM1121 Device rient teer tentent Inner haee a eee ao a 12 Deleung a RMETIT2T DeviGe ee e eet tee dit oi iO ita 12 Connecting to the Device eg ae ate ce ed aere aeons 12 Logens In cete ee retirer euer ite 13 Selecting Network Transport Protocol 20 0 0 eeeeesecesseeeseecesseceaeeeeeeecesaeceseeeseecnaaeseaeeees 13 Configuration tec te aid 14 Adjusting SettImps oret er tot ete peche t E e e dor e teet 17 Video SettiWgs i c tna 17 Pictute Setlinps au ostias tal nta tel a petens 18 Audio Settings oie RU URN IEEE aos te enu tolo 19 PCVision Main SCreeh uin iere AA 20 Using the Remote Controla e eee tere 20 Changing to Quad View idee tail 21 RM1121 v 3 63 16 i Table of Contents RM1121 User Manual The Maitt Men e ER Ey Pe E ete ta 22 ADDITIONAL FEATURES ettet et ren tenete tenenti eei nate eden eee Een Rent aa 23 Taking C2. P RM1121 CATV Remote Monitoring System User Manual PCVision 3 63 16 Q RADIANT COMMUNICATIONS CopyrightO 2015 by Radiant Communications Corporation All rights reserved Printed in the United States of America Unauthorized use of this material without the expressed written consent of Radiant Communications is prohibited No part of this manual may be used or reproduced in any form or by any means or stored in a database or retrieval system without the written permission of Radiant Communications Corporation Making copies of any part of this manual for any purpose other than your own personal use is a violation of United States copyright laws This manual is distributed as is without warranty of any kind either express or implied respecting the contents of this manual including but not limited to implied warranties for the manual s quality or performance RM1121 UserManual Table of Contents INTRODUCTION toten er Sasa ER toute Ie ete Ee e Re REN ee etras leget Po nee eoe ae ee ER 1 BS E M 1 EAS ES 2 Hardware Controller cities Dent iege 2 PC VISION eon emet Oe eee e tur dc Once eee eee ts 2 GETTING STARTED nidore tos 3 Unpacking your RM1121 components esee nennen 3 Minimum Requ irements 1 eoe e ere Ue ke ERR Pet ce pete ee dre Peer E Re e Ee EH Le ooh 4 jg 4 NEW e eee Pede ode 4 Important questions that need to be answered prior to installation
3. Move down one option in a menu Move to the next menu item to the left Vin Move to the next menu item to the right 9 Sends the corresponding digit Exit x o RM1121 v 3 63 16 31 Index A Additional Features 23 Admin 13 Analog 2 26 Audio adjusting 19 troubleshooting 24 25 B Bandwidth 26 30 Benefits 1 Binary 26 Bit rate 26 Brightness 18 26 C CATV 26 Central Processor Unit 26 Configuration 14 Connecting 12 Contrast 18 26 CPU 26 D Digital 26 Discover troubleshooting 24 Discovery PC Vision 7 E Ethernet 26 Exit 22 Export configuration 22 RM1121 v 3 63 16 RM1121 User Manual F Features 2 File 22 Firmware 10 H Hardware questions to ask 5 Hardware Controller 2 Help 22 About 22 Hue 18 26 1 0 27 Import configuration 22 Input filter mode 26 Input format 26 IP 27 IP Address default 8 IR 27 K Kbps 27 Keyboard Shortcuts 31 L LAN 27 Logging In 13 M MAX Quantizer 27 MB 27 Mbps 27 Minimum Requirements 4 Networking 4 PC 4 32 RM1121 UserManual Index MPEG4 27 RM1121 Device Multi protocol 27 Adding to PC Vision 12 N S NAT 27 Saturation 18 28 Network Configuration Screen settings 7 troubleshooting 25 Networking Serial port 28 questions to ask 5 noise filter mode 26 NTSC 27 PAL 28 Password troublshooting 24 PC Vision 2 adding the RM1121 Device 12 main menu 22 Port U
4. 192 168 1 111 Subnet Mask 255 25 Default Gateway Save Reset Figure 3 Web Browser Network Configuration RM1121 v 3 63 16 9 System Setup RM1121 User Manual The Firmware tab Figure 4 provides e The ability to update the firmware e Username admin e Password admin Jf D Radiant Device Brower NE IES 3 C D 192 168 1 111 cgi bin authenticate action 0 amp page firmware Sz o Radiant Communications Corporation RM1121 Series Firmware Installation Tool o ap ERE ee Technical Support 800 969 342 7support rccfiber com CORPORATION SYSTEM NETWORK FIRMWARE Update Firmware User Name Password Stan Reset To change password click here Figure 4 Web Browser Firmware RM1121 v 3 63 16 1 RM1121 User Manual Using PCVision PCVision is your interface with the RM1121 system Figure 5 To use PCVision to communicate with the RM1121 1 Start the PCVision application by clicking Start selecting Programs and clicking on PCVision OR a Double Click the PCVision shortcut on your desktop Figure 5 PCVision Main Screen RM1121 v 3 63 16 11 Using PCVision RM1121 UserManual Adding the RM1121 Device 1 On the top left click the Add Device button The Add Device dialog box F displays Figure 6 Address Group F Default Figure 6 Add Device 2 Enter the IP address of the unit 3 Click OK to enter the address in the list The dial
5. In the event that anything is missing contact Radiant Communication Corp Technical Support at 800 969 3427 for product returns or missing parts If it becomes necessary to return the unit repackage all components in the original box s RM1121 v 3 63 16 Getting Started RM1121 User Manual Minimum Requirements PC Pentium IV Class Processor or better e 128MBRAM e O Base T network card e Windows 2000 XP Professional with network features enabled e 30 MB hard disk space e Screen resolution of 1024 x 768 e Video Audio Ports UDP 6970 6973 e TCP Control port 554 NOTE The full PCVision setup will automatically install NET and DX9software If your workstation has had a previous version of PC Vision loaded the partial installed can be used Networking e _TCP IP ports are used Important For the RM1121 UDP ports in the 6970 6973 range must be open on network routers and firewalls for WAN and internet applications This allows for proper data passage on the network and enables you to view video hear audio and pass necessary controls If all UDP ports are closed on the firewall router you may be able to scan the unit and see it in the list of available units however video and audio will not stream Calculating total bandwidth required e Video Bandwidth 56kbs 4Mbps e Audio constant 128Kbps e Data packet overhead 10 All above added together will equal total bandwidth required to stream video audio and data controls t
6. TCP and UDP ports lt is important that these ports be opened and not blocked in order to connect to the device view video and hear audio Firewalls It is highly recommended that the RM1121 devices do not have complete open access to the Internet Please place the RM1121 behind a firewall and follow the port forwarding instructions below to protect the unit from unwanted users accessing and possibly damaging the unit Command and Control TCP port 554 on the RM1121 device is used to send all command and control data to the unit Since the connection to the device is outbound from the PC client to the device this is usually not a problem on the client end If there are problems it may needto be investigated on the device end Multimedia Video and audio are transmitted via UDP packets from the device to the PC client Video and audio are in the form of RTP packets carried over two separate UDP channels UDP has better viewing characteristics over varying types of networks and these ports must be opened Typically a firewall will block inbound UDP packets and the result is that neither video nor audio will be streamed to the client You may be able to connect to the device and configure it but video and audio are not present Video and audio are carried on ports 6970 through 6973 by default Inbound traffic from the device to the PC requires that UDP traffic be allowed on these ports PCVision supports the viewing video from up to 9 RM1121 d
7. but will remember your last protocol selection upon restart TCP Video TCP Audio uses a dedicated TCP connection for audio and video It does not support synchronized audio video and limits the box to 2 connections While this option does not require ports to be opened it does require proper bandwidth allocation based on video and audio settings TCP Video RTP Audio uses a dedicated session of TCP for Video only This is appropriate for VPN applications where the UDP QOS is low and does not run will in full UDP mode NOTE Login is only required the first time connecting to the unit After the initial login user rights will be remembered while the program is running In addition users will login automatically to other boxes that have the same password as a box previously logged into To select network transport protocol On the PCVision main screen click the Tools menu 2 Select Options The dialog box displays 3 Select from the General tab the appropriate protocol set for your network configuration RM1121 v 3 63 16 13 Using PCVision RM1121 User Manual Configuration Configuration of the unit can only be done by an Administrator To configure a device 1 Once connected to the selected device select the Device option 2 Select Configure The Configure Device dialog box displays three tabs The General tab Figure 8 provides Option to view or edit the device name e Device Type shows the number of ports within t
8. image has high contrast Digital Technology in which an analog wave is sampled at some interval and then turned into numbers that are stored in the digital device DVD Digital Versatile Disc or Digital Video Disc a type of optical disk technology commonly used as a medium for digital representation of movies and other multimedia formats that combine sound and graphics Ethernet The most widely installed Local Area Network LAN technology Ethernet networks operate at 1OMbps running over coaxial cable or twisted pair wires TP Hue A description of the absolute place of color on the spectrum according to its wavelength In the visible spectrum from infrared to ultraviolet orange red has a long wavelength compared to indigo which has a shorter wavelength Input format See NTSC Input filter mode Sets the noise filter mode A higher filter smoothes the image 1 e removes sharp edges and noises This allows for greater compressions at the expense of a less sharp image A low filter setting retains image detail and the expense of less compression Normally the unit is set to medium If none is selected the codec simply passes the noise through to the image RM1121 v 3 63 16 26 Appendix A Glossary RM1121 UserManual Term Acronym Definition 1 0 Input output Used when referring to input and output devised and systems IP Internet Protocol responsible for moving packet of data from node to node IP forwards each p
9. primarily for digital devices UDP User Datagram Protocol a connectionless protocol that runs on top of IP networks UDP IP offers a direct way to send and receive datagrams over an IP network used primarily for broadcasting messages over a network RM1121 v 3 63 16 2 Appendix AGlossary RM1121 User Manual Term Acronym Definition VHS Video Home System the recording and playing standard for video cassette recorders VCRs It became a standard format for consumer recording and viewing in the 1980s VLAN Virtual Local Area Network a logically segmented network mapped over physical hardware often configured to reduce the size of the collision domain in a large single Ethernet segment to improve performance VOD Video On Demand VOD systems allow users to select and watch video content over a network as part of an interactive television system VPN Virtual Private Network a private communications network used within one or more companies or organizations communicating over a public networking infrastructure such as the Internet using standard protocols WAN Wide Area Network a computer network that spans a relatively large geographical area usually consisting of two or more Local Area Networks LANs Computers connected to a WAN are often connected through public networks such as a telephone system leased lines or satellites The largest WAN is the Internet RM1121 v 3 63 16 29 RM1121 UserManual Appendix B Sy
10. side of the screen will change to the newly selected file Genera Permissions routs Input 1 Name HDMI IRLib Time Warner UR SU 8790L Set A V Defaults to Current A V Settings Input 2 Name Composite IRLib Comcast Red Select Set A V Defaults to Current A V Settings Input 3 Name inputs IRLib Unknown IR Library E Set A V Defaults to Current A V Settings Input 4 Name Input4 IRLib Unknown IR Library E Set A V Defaults to Current A V Settings Figure 10 Configure Device Inputs Tab RM1121 v 3 63 16 16 Using PCVision RM1121 UserManual Adjusting Settings Video Settings To adjust the video settings 1 On the PCVision main screen click the Video tab at the bottom of the screen The Video Settings display Figure 11 Users Picture Video Audio Remote Bitrate Kbps 500 Set Input Channel HOME X Apply Advanced Controls Reset Figure 11 Video Settings 2 This tab allows you to select Bitrate Inputs Input Filter Mode Quality and Frame Rate Control NOTE To adjust maximum bitrate open the Device menu and select Configure Maximum Bitrate displays on the General tab This sets the ceiling on maximum bitrate video see figure six page 16 3 These options are hidden by default Click the Advanced Controls hyperlink to expose these configuration values The advanced settings display Figure 12 Users Picture Video Audio Remote Bitrate Kbps 500
11. trade off the monitored video quality vs the local area network bandwidth usage Expandable System you may easily add sites at any time Works on intranets and the Internet Operates on MPEG4 H 264 Hardware Controller The RMI121hardware controller consists of the following PCVision MPEG4 H 264 scalable video encoder Multi protocol to accommodate different network environments Scalable from 1 to 4 inputs IR port Standard Ethernet networking port 1RU Rack mount chassis Analog decoder Some of the advantages of using PC Vision are It is designed for quick learning and ease of use It uses a logical grouping scheme that defines locations and available CATV boxes It displays which user is in control and additional number of users connected to each RM1121 The system allows for online administration and configuration of RM1121 Individual passwords are assigned to Admin Technician and User groups for added security It has an easy to use remote control interface for accessing cable box controls A customization option is available RM1121 v 3 63 16 2 RM1121 User Manual Getting Started Unpacking your RM1121 components Remove all materials from the packing box and confirm receipt of the following according to the specific product ordered RM1121 e CD Manual and Installation Software e 2 RJ45 Cables 1 straight and 1 crossover e 1 A C Power cord 46FT Triple RCA RCA Cable e 4 R Blaster NOTE
12. Set Input Channel HDMI y Frame Rate 30 Resolution 720x480 X Apply Basic Controls Reset Figure 12 Advanced Video Settings 4 To revert to the default settings click the Reset hyperlink RM1121 v3 63 16 17 Using PCVision RM1121 User Manual Picture Settings You may adjust several settings that control the color and clarity of the image including bandwidth brightness contrast hue and saturation To adjust picture settings 1 On the PCVision main screen click the Picture tab at the bottom of the screen The picture settings display Figure 13 Users Picture Video Audio Remote Brightness Saturation g 28 0 g 128 Contrast Hue O Y 28 pi 0 Figure 13 Picture Settings 2 Adjust the picture quality values by dragging the slide bars for Brightness Saturation Contrast and Hue The following table describes how to change these settings To adjust Do this Brightness Drag the Brightness slider on the picture tab Contrast Drag the Contrast slider on the picture tab Hue Drag the Hue slider on the picture tab Saturation Drag the Saturation slider on the picture tab 3 To revert to the default settings click the Reset hyperlink RM1121 v 3 63 16 Using PCVision RM1121 User Manual Audio Settings PCVision provides you with several tools for adjusting the audio on your unit To adjust audio settings 1 On the PCVision main screen click the Audio tab at the botto
13. acket based on a four byte destination address the IP number IR Infra Red Kbps Kilobytes per second used to describe data transfer rates 1 000 bytes per second LAN Local Area Network a computer network covering a local area like a home office or small group of buildings MAX Quantizer Can be set from 1 31 The maximum setting is the highest Coarsest value the quantizer can have This setting is a bar for how low image quality can go without dropping frames Higher values enable the encoder to maintain a higher frame rate Lower values enable the encoder to maintain a higher quality images with loss of frame rate Typically the range should be between 8 12 MB Megabytes used to describe data storage 1 048 576 2 to the 20th power bytes Mbps Megabytes per second used to describe data transfer rates 1 000 000 bytes per second MPEG4 An ISO IEC standard developed by MPEG provides the standardized technological elements enabling the integration of the production distribution and content access paradigms of digital television interactive graphics applications and interactive multimedia World Wide Web distribution of and access to content Multi protocol Label switching providing an integrated approach to traffic engineering which optimizes the routing of IP traffic routes traffic flows across a network based on the resources the traffic flow requires and the resources available in the network Employs constra
14. commended that only one person has Admin rights The additional work stations should be installed as Users or Techs unless other Admin stations are necessary RM1121 v 3 63 16 System Setup RM1121 User Manual Web Browser To configure the RM1121 with your computer 1 In the address bar of your web browser type in the IP address of your device NOTE The default IP address is 192 168 1 111 2 Onceconnected to the web browser page there will be three tabs to select The System tab Figure 2 provides e Information about the Model Model Number and Version it is running e The MAC Address of the device D Radiant Device Brower x Q D 192 168 1 111 cg bin recsystemgateway action 0 amp page system sz Radiant Communications Corporation RM1121 Series Technical Support 800 969 3427 support tccfiber com System Configuration Model RMTIZT Senes Model Number MAC Address Verston Figure 2 Web Browser System Configuration RM1121 v 3 63 16 8 System Setup RM1121 User Manual The Network tab Figure 3 provides e The network type Static e IP Address of the device e The Subnet Mask and Default Gateway of the network D Radiant Device Brower x cs eae x 3 Q d 192 168 1 111 cgi bin recsystemgateway action 0 amp page network gt Radiant Communications Corporation RM1121 Series Technical Support 800 969 3427 support rocfiber com Network Configuration Typer Abate SONUR IP Adress
15. d view 1 Click the Quad button on the toolbar Four screens display Figure 16 The E selected unit automatically displays in the top left 2 To select another unit first click on the window desired to display the video then click the unit in the list Click the Play button 192 168 1 1 RM1121 0 ob 8820 909 H E DE v1 8 lt Users Pete video Audio Remote Brightness Saturation gt J 2 128 Contrast Hue o J s J o Reset In Control Figure 16 Quad View To may also view more than four screens at once To change the Multi View Display e Click on Tools on the toolbar and then click on the Display tab at the top e Here you will find options for Four 2x2 Six 3x2 and Nine 3x3 screens e Select the option you want and click OK RM1121 v 3 63 16 21 Using PCVision The Main Menu RM1121 UserManual The Main Menu allows you to perform basic functions The table below describes the various functions on the Main Menu Menu Option Description File Import Configuration Displays PCVision Import File dialog box allowing you to import a configuration file Export Configuration Displays PCVision Export File dialog box allowing you to export a configuration file Exit Exits PCVision Device Configure Allows you to select and change configuration settings for the device Add Device Adds a new device w
16. es by the IP address of the client In order to configure the firewall consult with the manufacturer s instructions The port requirements are documented in this manual e Is the PCVision system on its own sub net or VPN VLAN e Is there any network scanning for viruses that may block streaming servers e Can changes be made to the firewall rules and protocols for the functions of PCVision e Does the network useNATtotalk to the RM1121 behind a router e What are the available bandwidths at the locations where the units are deployed e What are the bandwidths at the locations where viewing occurs RM1121 v 3 63 16 5 RM1121 UserManual System Setup Make sure that there is enough space to pull and connect the Video L R Audio cables RCA and IR Blaster to the cable box Connect RJ45 cables from the RM1121 Series unit to the network Install the RM1121 Series units such that the environmental specifications are not exceeded Installation in a well ventilated temperature controlled area will minimize the possibility of component failure and increase systems reliability Important Read prior to setup When installing the PCVision software choose the Admin install for the initial setup One Admin and any two combinations of Users or Techs can be logged on to the unit at the same time Configuration of the unit can only be done by an Admin Port Usage The PCVision application communicates with the RM1121 device using anumber of
17. evices simultaneously NOTE While PCVision can display 9 videos simultaneously audio will be played from the active video only NAT and Multiple Users In order to support multiple users on a LAN the ports used for video and audio may be configured for each individual PC This allows for rules on the firewall to be created which will route the multimedia streams to the proper user RM1121 v 3 63 16 6 System Setup RM1121 User Manual Discovery and Setup of RM1121 This section provides you with information on installing PCVision and setting up the unit enabling you to control it from PCVision PCVision 3 63 16 The PCVision software is required to properly run the RM1121 unit Install PC Vision from the CD provided To install PCVISION 1 Insert the CD and browse to the Setup icon on the CD 2 Double click the Setup Icon to start InstallShield Wizard Figure 1 InstallShield Wizard Preparing to Install J PC Vision Setup is preparing the InstallShield Wizard which will guide you through the program setup process Please wait m Cancel Figure 1 InstallShield Wizard 3 Follow the instructions provided in the Install Shield Wizard to install PCVision 4 Choosing the Admin option in the initial setup will install additional tools allowing administrators to make set up and configuration changes NOTE Choosing the User option only installs PCVision and is not recommended for initial setup It is re
18. for specific networks RAM Random access memory A temporary memory that looses its contents when the computer is turned off Rate Control Determines whether the unit operates in Constant Bit rate CBR mode or Variable Bit Rate VBR By default the unit is set to automatic This allows the encoder to decide which mode to use VBR is used when the quality of the video is desired to be at a constant level and you wish only to use enough bandwidth as necessary to transmit that quality CBR is used when you wish to have the encoder vary the quality as high as possible as for the current bit rate LL LL LL Saturation The intensity or purity of a color Also known as chroma level Saturation is inversely related to the amount of its opposite s color that it contains For example a fully saturated red contains no green or blue Adding equal parts of green and blue to red lowers it s saturation Serial port One of the most basic external connections to a computer used primarily for modems and printers although many printers and digital devices use USB pmts in the 2000 s TCP IP TCP Transfer Control Protocol IP Internet Protocol is composed of layers responsible for verifying the correct delivery of data from client to server TCP adds support to detect errors or lost data and to trigger retransmission until the data is correctly and completely received see also IP USB Universal Serial Bus external connection to a computer used
19. he device General Device information e Setting for Maximum Bitrate value General Permissions inputs Name Device Name Device Type Video Inputs 4 Audio Inputs 4 IR Outputs 4 Device Information IP Address 192 168 1 111 5601 MAC Address 00 01 75 10 05 02 Firmware Version 1 2 0 0 Device Uptime Device Limits Maximum Bitrate Figure 8 Configure Device General Tab RM1121 v 3 63 16 14 Using PCVision RM1121 UserManual The Permissions tab Figure 9 provides Allows set up of User Tech and Admin options e Sets passwords e Sets idle timeouts Configure Device Idle Timeout min 60 Enable A V Controls Use 0 for no timeout Password 1111 Tech Enable Remote Control Configure Device M Idle Timeout min 60 Enable A V Controls Use 0 for no timeout Password 1111 Admin Enable Remote Control Configure Device v ranae put Idle Timeout min 60 Enable A V Controls Use 0 for no timeout Password 1234 Figure 9 Configure Device Permissions Tab RM1121 v3 16 15 Using PCVision RM1121 User Manual The Inputs tab Figure 10 provides The ability to change remote control options The display shows the current IR configuration by remote control names and file number Tochange remote select the Change tab and the remote control required e The remote code will automatically upload and the remote image on the right
20. hich can be accessed Remove Device Removes the selected device Remote Control Keys Turns the remote control shortcut keys on and off Channel Scan Automatically changes the channel every few seconds Tools Options Allows you to change the display name media protocols audio video synchronization and starting port Full Screen Video Makes video viewing area full screen Help About Displays PCVision version and copyright information RM1121 v 3 63 16 22 RM1121 UserManual Additional Features Taking Control of the Unit There may be times when you will want to take control of the unit so that you can perform specific functions To take control of the unit 1 On the PCVision main screen select the Users tab at the bottom of the screen 2 If you are currently in control the remote will be in color and the Take Control and Request Control buttons will be grayed out 3 If you require control select either the Take Control options Available only for Admin level or Request Control NOTE Users must be in control of the unit in order to use the remote adjust the picture video or audio settings In addition only an Admin in control of the device can configure the unit Also note that permission tochange these settings must be granted by an Admin RM1121 v 3 63 16 23 RM1121 User Manual Troubleshooting Listed below are some common issues that you may encounter Each descri
21. int based routing in which the path for a traffic flow is the shortest path that meets the resource requirements The flow has bandwidth requirements media requirements and a priority over flows NAT Network Address Translation an Internet standard that enables a LAN to use one set of IP addresses for internal traffic and a second set of addresses for external traffic Provides a type of firewall by hiding internal IP addresses and enables a company to use more internal IP addresses and to combine multiple ISDN connections into a single internet_connection NTSC National Television System Committee Sets the standard for television and video display in the United States Used as a video display option in PCVision RM1121 v 3 63 16 27 Appendix AGlossary RM1121 User Manual Term Acronym Definition PAL Phase Alternating Line Sets the standard for television and video display in Europe Used as a video display option in PCVision PIV Intel Pentium IV processor Protocols The special set of rules used at end points in a telecommunication connection when they communicate Protocols exist at several levels hardware telephone protocols between each of several functional layers and each corresponding layer at the other end of a communication Both end points must recognize and observe a protocol Qos Quality of service attempts to provide a more efficient flow of information over a network by providing priority traffic flows
22. low Solution From the PCVision main screen select the Audio tab below the main viewing screen Use the volume slider to adjust the volume up and down If the cable box output level is too low try using the remote control to increase the volume Some multi function remote controls are set to only control the TV volume level These remotes will also have that limitation in PCVision RM1121 v 3 63 16 2 Troubleshooting RM1121 User Manual No Audio Video is OK Reason The volume on the Audio tab may be too low or the cable box audio output level may be too low Solution From the PCVision main screen select the Audio tab below the main viewing screen Use the volume slider to adjust the volume up and down If the cable box output level is too low try using the remote control to increase the volume Some multi function remote controls are set to only control the TV volume level These remotes will also have that limitation in PCVision Remote Does Not Function Reason Either the IR Code selected under IR set up does not match that of the set top box interfacing with the RM1121 unit or you do not have permissions to operate the remote Channel changing capability Solution Select Configure from the Device menu Click on the Inputs tab Ensure that the remote control in the IR LIB box is correct If not select Change and choose the appropriate remote for your set top box If the remote is not available in the list contact support fo
23. m of the screen The audio settings display Figure 14 Users Picture Video Audio Remote Volume Audio Channel 0 9 50 Left Right Figure 14 Audio Settings 3 Adjust the audio settings by dragging the Volume slide bar to raise or lower the audio levels 4 To revert to the default settings click the Reset hyperlink NOTE For an explanation of Rate Control see the definition in Appendix A Glossary RM1121 v 3 63 16 19 Using PCVision RM1121 UserManual PCVision Main Screen Think of the PCVision main screen as your control panel All of the functions that you need to perform are done from this screen Figure 15 illustrates the various components of the PCVision main screen K dn Corsmuncaig PC VESES TR E Help Group AliDevices gt P d d 2 i f Address Name 0 192 168 114 RM1121 i gt Oma P 24 2 ps ia gt O 08 Users Picture Video Audo Remote cer FF IDE H F Jm 186 ESE In Control Figure 15 PCVision Main Screen Using the Remote Control You may use the remote control to adjust your TV settings just as you would a physical remote control For example you can change channels set favorites and change thevolume RM1121 v 3 63 16 20 Using PCVision RM1121 User Manual Changing to Quad View You may change the screen from a single view to display 4 screens at one time allowing you to view four units at one time To change to qua
24. o one user A second user will require the same bandwidth therefore doubling the total network traffic RM1121 v 3 63 16 4 Getting Started RM1121 User Manual Important questions that need to be answered prior to installation By answering the questions below your Radiant Communications representative can assess the overall picture of your user environment and make decisions on set up problems that they may face and overall system performance Please read the questions below and be prepared to answer them in the event of a change in or problems with your configuration Hardware e Whattypeof network switch gear will the system be running on e How many routers gateways are between the user and the RM1121 e What are the processor memory and video card specs on the viewing stations running PCVision e Software e What operating system is the view station running e If itisahome work station does it have a software firewall or virus protection on it e Networking e What network operating systemisbeingused e What protocols are currently being used or blocked e What ports are being used or blocked If the RM1121 Device is used on the public internet it is strongly recommended that it be protected by a firewall between it and the public connection A simple firewall is often present in Cable DSL routers and while simple it is usually sufficient to control access to the units The more secure configuration filters access to the devic
25. og box will disappear OR Click Apply to enter the IP address and leave the dialog box open for the next IP to be entered Deleting a RM1121 Device 1 ClicktheDelete A Device button 2 Select the device to be removed 3 A dialog box will appear asking if you are sure you want to delete the device 4 Select Yes to permanently remove the IP address from the list Connecting to the Device To connect to the device I Highlight the IP address of the unit 2 Click the Play button located at the bottom of the video window The Login dialog box displays in the video window Figure 7 PIN Login Cancel Figure 7 Login RM1121 v 3 63 16 12 Using PCVision RM1121 UserManual Logging In There are three default passwords for login e Admin 1234 User 1111 e Tech 1111 NOTE You can allow users to login without entering a password by going into Change Password and entering 0000 Only four users including one Admin can be logged in at the same time Users with higher privileges have first priority After login Connected shows in the lower left hand corner If user is not in control the Remote will be grayed out and the bottom left will show playing video and audio Selecting Network Transport Protocol RTP Video RTP Audio uses UDP protocol and supports synchronized audio video streams You must have appropriate network ports open in order to use this option PCVision is configured to use RTP RTP by default
26. ontrol of the Unit reddidi e dei diei etd 23 TROUBLESHOOTING onon neieiet eere nere Ai 24 Cannot Discover RM Eire bei cesis 24 No Video Audio After Unit is Discovered in PCVision esses 24 No Audio Videos OK 5 nadie e ada dba bd 24 Remote Does Not Function anre ete terere tree e tere tere eee erede eren 25 The Screen has Color Bats aeree ind 25 APPENDIX A GLOSSARY aone in i i E a R a tenen conan netten asset een 26 APPENDIX B SYSTEM SPECIFICATIONS eeeseeeeeeeeeene nennen teneret 30 APPENDIX C KEYBOARD SHORTCUTS 4 e ceeeeeeeeeeenereee enhn eter enennenn 31 INDEX qe 32 RM1121 v 3 63 16 ii RM1121 UserManual Introduction The RM1121 system is Radiant Communications latest innovation for head end consolidation The system is an encoding decoding device that provides you with the ability to remotely monitor your entire channel lineup over your existing local area network LAN or wide area network WAN The RM1121 enables transmission of high quality video signals over existing IP networks This is an extremely flexible system with a number of features including four selectable video inputs each can be viewed one at a time The encoder operates with a scalable bandwidth from 56kbs to 4Mbs in order to best manage congestion on your network At the central location the video can be viewed on a monitor with the use of a decoder or on a PC with just the provided software The RM1121 i
27. ption provides an explanation and action you may take for a solution For additional issues and inquiries contact the RM1121 Technical Support Group at 800 969 3427 Forgot Password In the event that the Admin password is forgotten Radiant Communications can provide a service to recover a password Password recovery is possible either by returning the unit to Radiant or by making the unit available on the Internet for a remote login by Radiant Communications Tech Support Cannot Discover RM1121 Solution Attempt to ping the unit to ensure it is responding on the network Ensure that a proper IP address for the specific network segment the unit is on has been configured to the unit No Video Audio After unit is discovered in PCVision Reason Ports 6970 6973 may be blocked on Network by Firewall Solution Check with the network administrator to confirm that ports 6970 6973 are open If the RM1121 Device is used on the public Internet it is strongly recommended that it be protected by a firewall between it and the public connection A simple firewall is often present in Cable DSL routers and while simple it is usually sufficient to control access to the units The more secure configuration filters access to the devices by the IP address of the client only and blocks other unwanted users from gaining access No Audio Video is OK Reason The volume on the Audio tab may be too low or the cable box audio output level may be too
28. r additional files and loading instructions The Screen has Color Bars Reason The unit is streaming but there is no video signal in the RM1121 Solution Check the video source NOTE Color bars may be present while channels are changing on the set top box while the unit locks on video sync RM1121 v 3 63 16 25 RM1121 User Manual Appendix A Glossary Term Acronym Definition Analog Technology in which a wave is recorded or used in its original form as opposed to digital See Digital Bandwidth A range of frequencies between two defined points expressed in cycles per second or hertz Hz when defining the circuit or kilobits per seconds or megabits per second Mbps for a transmission line s capacity or the capacity of a transmission channel for carrying information Binary A base 2 number system used in programming computers Bit rate Sets the video default streaming bit rate when the user connects to the units and streams video Brightness A description of how bright or dark the color appears in terms of how much light is reflected back to the eye Adding black lowers its value while adding white increases the value CATV Cable TV Central Processor Unit Components of a computer that interprets and executes CPU Instructions Contrast The difference in brightness between different parts of an image If there is a little difference the image has low contrast If there is a large difference the
29. s standards based so that it will work in any IP system It is now available with MPEG4 H 264 quality video over RTSP The RM1121 can be used to monitor and troubleshoot the channel lineup at a hub or other remote site The figure below displays a configuration of the basic setup Cable Box Audio video LAN WAN PC with RM1121 Software RM1121 Device Benefits Following is a list of ways in which PCVision benefits your CATV company Technicians can quickly connect to unmanned hubs from anywhere Problems can be assessed as soon as a complaint is registered Multiple CATV hubs can be monitored simultaneously from one central location You can verify problems and reduce the number of onsite service calls Real time messaging capability can be used to quickly diagnose problems The solution is customizable enhancing future options for remote control of unmanned sights e You can take a proactive approach to QoS of your CATV System e The system uses standard network infrastructure RM1121 v 3 63 16 1 Introduction RM1121 UserManual Features Below is a list of the RM1121 system s most useful and unique features Remote channel lineup monitoring 1 Remotely monitor your entire channel lineup using your set top box via your existing LAN W AN 2 Easily monitor multiple remote hub locations from anywhere on your network Scalable video channel bandwidth This feature allows you to
30. sage 6 Ports command and control 6 multimedia 6 NAT and multiple users 6 Protocols 28 R RAM 28 Rate Control 28 Remote control troubleshooting 25 Remote Control 20 Software questions to ask 5 System setup 6 IR Blaster 3 6 Video 6 System Specifications 30 Audio 1 0 30 Dimensions 30 Network 30 Video 30 Video Codec 30 T Take control 23 TCP IP 4 28 Tech 13 Troubleshooting 24 U UDP 28 Unpacking 3 USB 28 User 13 VHS 29 Video Settings 17 Video Audio troubleshooting 24 VLAN 29 VOD 29 VPN 29 WAN 29 RM1121 v3 63 16 33
31. stem Specifications The RM1121 system specifications are listed below Video One NTSC PAL RCA input composite Video 750hm IV Video Codec e User configurable bit rate e User configurable quality e Up to 30fps e MPEG4 Audio 1 0 e Line In Out RCA e 77dB SNR e 46 to 3dBV Input Impedance 10k Ohms Network Connections JEEE802 3 e Protocols Multicast UDP IP TCP DHCP e Physical connection via RJ 45 e Bandwidth 30 Kbs to 4 Mbs Dimensions 170WX 13 0DXL7 H Power Environmental e Operating voltage 90 250VAC 10W e Operating 32 F 0 Degrees C to 122 F 50 Degrees C e Storage 4 F 20 degrees to 158 degrees F 70 degrees C RM1121 v 3 63 16 30 RM1121 UserManual Appendix C Keyboard Shortcuts Keyboard shortcuts for PCVision are described in the table below This is the usual set of short cuts There are cases for specific remote files that certain keys will not correspond with the action Press To FR Toggles keyboard between remote control input mode and normal mode F11 Channel Scan F9 Full Screen Video ESC Exit Full Screen Video Enter Select an option A Select button a B Select button b C Select button c Page Up Move to the previous page Page Down Move to the next page L Selectthe last option F Select Favorite S Select Settings G Select Guide SelectInfo O Move up a channel on the Num Pad O Move down a channel onthe Num Pad Move up one option in a menu
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