installation guide - K&H e-bank belépés
Contents
1. Windows XP Windows Vista Windows 7 or Windows 8 only users with administrator privileges can perform the installation Step 1 Download and install the driver for the chipcard reader The starter kit currently contains one of the following readers Omnikey Cardman 3121 a USB chipcard reader with a dark grey cover and a light grey pattern standing on a round base the make and the model number are indicated on the back of the device Omnikey Cardman 3021 a compact sized light grey USB reader made of transparent plastic without a base the make and the model number are indicated on the back of the device Important 1 Microsoft ended the support for Windows XP and the Internet Explorer 8 browser on 8 April 2014 We recommend to upgrade your operating system to a newer supported version and to always use the latest browser version D wy Secor WC THE HUNGARIAN PARALYMPIC TEAM Company registration nr Cg 01 10 041043 Budapest Metropolitan Court as Court of Registration member of the KBC group K amp H If you are running Windows Vista or a newer operating system you do not need to install any card reader drivers If your card reader is of a different make or model than those listed above please visit the nearest branch and have your reader device replaced How to install the driver program for USB card readers Omnikey CardMan 3121 and Omnikey CardMan 3021 You can find all information necessary for th2. ebank khb hu before Starting to use the e bank The manual contains all the necessary information about the e bank The user manual will also serve as a practical tool for the daily usage of the e banking service lt w ice AG saor CG PARALYMPIC TEAM Company registration nr Cg 01 10 041043 Budapest Metropolitan Court as Court of Registration member of the KBC group
3. 1043 Budapest Metropolitan Court as Court of Registration member of the KBC group Step 3 Download and run the e banking installation program Remove any previous versions of the e banking application installed on your computer You can do that by selecting the Start gt Settings gt Control Panel gt Install Uninstall a program option Select the e bank2 application in the list displayed then click on the Modify Remove button to uninstall it Select the K amp H e bank and K amp H e box installation link in the Technical information box on the K amp H e bank homepage then click on the installation program e bank2 143 setup exe link on the new page The File Download dialog is displayed on your screen Click on the Save button then select the directory where you want to download the program to and click on the Save button here as well If prompted so you should also authorise downloading this program onto your computer using the proper security settings When the download is complete launch the installation program named e bank2_setup_143 download exe This application will install all components required for using your chipcards and a test application in a few steps When you launch the installation program you can select the installation language Magyar Hungarian English Deutsch German The installation program allows changing the default values You can move to the next page by clicking o
4. K amp H Bank Zrt H 1095 Budapest Lechner d n fasor 9 phone 06 1 328 9000 fax 06 1 328 9696 Budapest 1851 www kh hu bank kh hu installation qui K amp H e bank Budapest 09 March 2015 9002 2 v fan WO sawon ll i PARALYMPIC TEAM Company registration nr Cg 01 10 041043 Budapest Metropolitan Court as Court of Registration member of the KBC group K amp H e bank installation guide for implementing a chipcard environment installation of the software and hardware components necessary for the usage of e banking services by retail trambulin and business clients Content ECC A ANON WOM eae E aunts esadvosbeeanerseate2 E R 3 Il Installing the software components required for using the e bank service connecting the card reader 3 IM TROUT SING HIN eaae en E yal aetice EE E E E AS 5 V ADOUNE USE ManU rei eE EE EAE EA E EEA NEEE AN EREA 6 2 o v Bei THE HUNGARIAN J PARALYMPIC TEAM Company registration nr Cg 01 10 041043 Budapest Metropolitan Court as Court of Registration member of the KBC group I General information After signing a contract to use K amp H s chipcard e bank hereinafter the e bank service our clients can collect their e bank starter kit containing all the devices needed for using the service The e bank function cannot be successfully installed without these devices so we request you to start the installation procedure only when you ha
5. e installation of your reader device as well as all driver installation files on K amp H s e bank page https ebank khb hu Find the Technical information box on the K amp H e bank page select the K amp H e bank and K amp H e box installation link then click on the option matching your operating system in the Install the driver needed for the chipcard reader list The File Download dialog will be displayed on your screen Click on the Save file button then select the directory where you want to download the program and click on the Save button here as well When the download is completed close the dialog exit all running applications and launch the downloaded application The English language installation wizard will install the necessary programs onto your computer ina few steps The last page will inform you that the setup changes required by your ActivCard reader will only take effect after your computer is restarted You can restart your computer by clicking on the Start button or you can select the No button in which case the changes will take effect after the next restart Step 2 Connect the card reader to your computer Connecting a USB chipcard reader Connect the reader device to an available USB port on your computer as shown in Figure 1 Figure 1 A CardMan 3121 USB chipcard reader 2008 2 o 7 eae PARALYMPIC TEAM Company registration nr Cg 01 10 04
6. n the Next button and move back to the previous one by using the Back button You can interrupt the installation procedure by clicking on the Cancel button any time The applications will be installed when you select the Install button When the installation is complete a pop up window will be displayed showing the installation results You must exit the program by clicking on the Finish button If your computer runs one of the newer operating systems you can start using the service without restarting your computer If you use an older operating system the e bank components will operate properly only after a restart After a successful installation the Programs list in the Start menu will contain the K amp H ebank2 1 4 3 program group which includes three links test e bank will test if all e bank components work correctly log in to e bank will launch the browser with the https ebank khb hu URL address set as default you can use this to log into the e bank uninstall e bank2 will uninstall installed e banking componenis lll Troubleshooting To help identify any errors that may occur during e bank installation the program also installs an application called test e bank along with the software necessary for managing your chipcard To launch the test select the test e bank application Start menu gt Programs gt K amp H e bank2 1 4 3 e bank tester Insert your e bank ID card into the reader then click
7. on the Test button The program will then automatically test all hardware and software components required for using the e bank without prompting you to enter your PIN code The components where the test has found an error will be marked red or yellow while a green mark indicates a pass 2 You can complete the installation only if you have system administrator privileges on the computer selected for installation 5 wy ee W o weep PARALYMPIC TEAM Company registration nr Cg 01 10 041043 Budapest Metropolitan Court as Court of Registration member of the KBC group patente K amp H Select the View test results option for more detailed test information the software will indicate the exact cause of the specific errors If you have fixed the errors based on the test results and your e banking application still does not work save the test results File gt Save as to a directory from where you can send it to the bank kh hu e mail address of the Bank s client service as an attachment If you have any problems concerning the installation please contact our client service by e mail bank kh hu or retail and Trambulin clients can call K amp H TeleCenter by dialling 06 1 20 30 70 335 3355 24 hours a day business clients can call K amp H C gvonal by dialling 06 40 444 444 24 hours a day IV About the user manual Please read the user manual also available on the e banking homepage https
8. ve received the starter kit To use the service you must install the software on a computer that meets the following technical requirements as a minimum Minimum system specifications Hardware any configuration that can run one of the operating systems listed below 1 free USB port for the chipcard reader Operating systems Windows XP Windows Vista Windows 7 Windows 8 Linux Mac OS and Windows 3 1 operating systems are not supported Internet browser Windows Internet Explorer 8 or higher Mozilla Firefox 19 or higher If you have the latter click the plug in Download and Install button when you first access the e bank site because otherwise you will not be able to use the e bank service with this browser You can log into your e bank account once you have successfully installed the plug in and restarted your browser To use the e bank service you will also need an e bank ID card provided by K amp H Bank a chipcard reader and driver programs for their operation ll Installing the software components required for using the e bank service connecting the card reader The components required for the e bank service must be installed in the following order Step 1 Download and install a driver program for your card reader Step 2 Connect the card reader to the computer Step 3 Download and run the e bank installation program software required for using the chipcard Important If your computer runs Windows 2000
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