Avis Caraway Motorhomes France Terms & Conditions
Contents
1. JglobalCARS AVISE Car Rental Car Leasing Motorhomes Hotes Avis Caraway Motorhomes France Terms amp Conditions RENTAL RATES Our rates include Tax VAT 19 6 Comprehensive Insurance See Insurance Guaranteed newer vehicle not older that two model years 2010 or 2011 models Unlimited mileage Vehicle kit water hose jerry can electric cord broom dustpan clothes hangers Cooking utensils Tourist information road maps list of campgrounds map of Aires de services Service areas Regional suggested itineraries Brittany Loire Valley Outdoor cleaning after return Trips overlapping seasons are charged in the appropriate seasonal rate for each day of travel Special long term rental rates on request 35 days or more Minimum charge is 7 days Even if the motorhome is needed for a shorter period we will charge 7 days EXTRA CHARGE Handling and preparation fee 100 It includes first bottles of propane and first bottle of toilet chemicals HANDLING FEE IS MANDATORY AND MUST BE PREPAID OPTIONAL ITEMS If applicable options 1 2 and 3 must be pre paid 1 PRIVATE TRANSFER OE PARIS ONLY OTHER LOCATIONS ON REQUEST Tour operators are requested to report at the time of booking or not later than 7 working days before pickup date arrival details or hotel address and how many people are in customer s party DUE TO TOO MANY LAST MINUTE CHANGES ONLY PRE PAID TRANSFERS WILL BE ARRANGED In th2. which is in your user s manual Do not use the copy in English globalC ARS PO Box 1700 Crows Nest NSW 1585 AUSTRALIA Tel 61 2 9438 3868 Fax 61 2 9437 9069 FreeC all 1300 789 992 www globalC ARS com au ABN 41 087 966 489 Lic No 21A4947 resaglobalcars com au globalCARS oy comau Car Rental Car Leasing Motorhomes Hoeks Avis Caraway Motorhomes France Terms amp Conditions In addition to any repairing cost or charge the Renter is liable to pay Avis Car Away the 40 Euro accident administration fee per accident If the renter is not responsible that amount will be refunded 5 BREAKDOWN The customer is strongly recommended to purchase Breakdown insurance AVIS CAR AWAY will be pleased to provide policy details on request should the customer not have his own cover 6 THEFT In case of the theft of the motorhome it is mandatory to fill a complaint with the authorities within 48 hours of the theft Hand in the complaint form receipt with the keys of the vehicle The customer may be held fully responsible if keys are not returned The customer agrees to pay the full cost of replacing all contents supplied by Avis Car Away including but not limited to radio GPS units and keys Personal belongings are not covered by Avis Car Away 7 RESERVATION CANCELLATION If the case of cancellation the following conditions apply from the date of reservation to the 45th day before departure 50 Euro from the 45th to the
3. Hoick oo Avis Caraway Motorhomes France Terms amp Conditions 15 LOST ITEM S If you need to contact Avis Car Away regarding any lost items please call the location where you returned the motorhome However please note that Avis Car Away accept no liability for items left in the vehicle at the end of the rental These terms are null and void for any drunken driver or any driver who has given false information Drivers Licence Driver s Licence Requirements for driving a M otor Home can change from Country to Country It is your responsibility to ensure that your driver s licence permits you to take delivery of the size and weight of the vehicle you choose to hire and to drive in all the countries where you propose to travel PLEASE CHECK THESE REQUIREM ENTS WITH THE RELEVANT COUNTRIES EM BASSY CONSULATE OR TRAVEL OFFICE IN YOUR AREA OR YOUR LOCAL M OTORING ORGANISATION NO REFUNDS FOR EARLY RETURN OF VEHICLE UNDER ANY CIRCUMSTANCES globalC ARS PO Box 1700 Crows Nest NSW 1585 AUSTRALIA Tel 61 2 9438 3868 Fax 61 2 9437 9069 FreeC all 1300 789 992 www globalC ARS com au ABN 41 087 966 489 Lic No 21A4947 resaglobalcars com au
4. Personal belongings or vandalism Electronic devices provided by Avis Car Away GPS TV antenna Note that with the purchase of CDW in case of damage caused by striking overhead objects CANCELLATION CONDITIONS Cancellation Fees In case of cancellation of confirmed reservations charges will be billed as follows if the cancellation insurance has not been taken Cancellation fees take effect on receipt of your booking Outside 45 days prior to pickup 30 of rental 45 30 days prior to pickup 50 of rental 29 days or less prior to pickup 100 of rental EUR 20 before documents issued aane gai Lad etna bites EUR 39 after documents have been issued CLIENT INFORMATION FIRST NIGHT ACCOMMODATION We strongly recommend our clients spend their first night in a hotel you may refer to our list of recommended hotels DEPARTURE FORM ALITIES Allow appro ximately one hour for departure formalities Pick up time is between 09 00 and 11 00 or between 14 00 and 17 00 Our depots are closed for lunch NO DEPARTURE AFTER 17 00 There is no refund if vehicle is picked up later than scheduled time Upon his arrival the client should expect to Show a valid driving license domestic international or domestic only Leave a security deposit 3 000 credit card imprint VISA MASTERCARD or AM EX not processed This is to ensure vehicle is returned on time complete with all equipment and in undamaged condition Watch a 10 mn vide
5. 30th day before departure 30 of the total cost is charged from the 29th day to the departure date 100 is charged 8 DEPARTURE FORMALITIES Upon arrival the renter should expect to fill out a rental contract to leave a 3 000 Euro security deposit we only accept credit card VISA MASTERCARD or AM EX to show a valid driver s licence and to inspect the Motorhome before leaving Should for reasons beyond our control a Motorhome not be available on the book date our liability is limited to a refund for hire days lost Departure time is imperative and is noted down in customer s contract 9 SUBSTITUTIONS AVIS CAR AWAY will make every effort to provide the Motorhome model requested We reserve however the right to substitute a similar Motorhome with variations in layout and specifications from that published 10 EXTENSION OF HIRE The duration of the contract is imperative We will be pleased to extend your hire period if required subject to availability of Motorhomes Please phone for advice of additional hire costs which are required to be paid in full prior to commencement of the extended period 11 RETURN FORMALITIES The customer must return the Motorhome to Avis Car Away to the place on the date amp by the time shown on the contract in the same condition as it was at the commencement of the Rental Period subject to fair wear and tean If the motorhome is re turned outside the hours of operation the customer will be deemed to
6. Hotel 120 Transfer for up to 4 persons with up to 4 bikes regular taxis do not accept bikes 120 Transfer for 5 persons with up to 5 bikes regular taxis do not accept bikes 150 Transfer for 6 or 7 persons with up to 6 bikes regular taxis do not accept bikes 200 Other special transfers such as clients with windsurf or special luggage or transfers from BEAUVAIS Airport must be notified upon booking and will be charged accordingly Airport Meeting points globalC ARS PO Box 1700 Crows Nest NSW 1585 AUSTRALIA Tel 61 2 9438 3868 Fax 61 2 9437 9069 FreeC all 1300 789 992 www globalC ARS com au ABN 41 087 966 489 Lic No 21A4947 resaglobalcars com au J 7 globalCARS caraway ir cl Wea al OMA AMON Tonoa car Rental Car Leasing Motorhomes Hock Avis Caraway Motorhomes France Terms amp Conditions CDG OE Terminal 1 Outside at Exit 8 OE Arrival level CDG OE Terminal 2 Avis desk OE iele boutiquairel level CDG OE Terminal 3 Exit gate just after the custom Orly Airport Exit gate 2 CANCELLATION INSURANCE 5 of daily rental rate MUST BE PAID ON RESERVATION When subscribed except insurance premium there is no cancellation fee whenever the cancellation is notified 3 ONE WAY on request only no minimum period required No one way between Continent and Corsica Other one way are possible on request 4 CDW INSURANCE 16 per day minimum charge 112 With the purchase of Colli
7. VIS CAR AWAY be at least 20 years old and have already held a full domestic driver s licence for at least one year Your driver s licence must be written in English or is an interna tional driver s licence translated in English French AVIS CAR AWAY M otorhomes are insured against damage to Motorhome from accident fire or theft and third part claim subject to a 3 000 Euro excess clause per occurrence This guarantee is effective in the majority of Western Europe countries In the event of loss or damage to Motorhome while on rental the customer s responsibility is limited to a maximum of 3 000 Euro see exclusions With the purchase of Collision Damage Waiver CDW the customer s responsibility is reduced from a maximum of 3 000 Euro to 400 Euro per occurrence See exclusions Exclusions Damages due to frost or and to the interior of the Motorhome radio windows windscreen tires repair kit TV GPS and personal belongings are not covered by the insurance even with the purchase of CDW Note that even with the purchase of CDW customer s responsibility is not limited to 3000 euro in case of damages caused to the roof or by striking overhead objects Customer s responsibility is unlimited 4 ACCIDENT If you are involved in an accident with another vehicle fill out the accident report take down circumstances date and place name of any witnesses third part name insurance company and policy Use the original accident re port in French
8. cense is not mandatory No charge for additional driver AVIS CAR AWAY vehicles are insured against damage to vehicle from accident fire theft vandalism and third part claim subject to a 1 800 excess clause In the event of loss or damage to vehicle while on rental the client s responsibility is limited to a maximum of 1 800 per occurrence With the purchase of Collision Damage Waiver CDW the client s responsibility is reduced from a maximum of 3000 to 400 per occurrence This guarantee is effective in the majority of western countries France Austria Switzerland Belgium Germany Netherlands Italy Spain Portugal United Kingdom Ireland Luxembourg Norway Sweden Finland amp Denmark Greece globalC ARS PO Box 1700 Crows Nest NSW 1585 AUSTRALIA Tel 61 2 9438 3868 Fax 61 2 9437 9069 FreeC all 1300 789 992 www globalC ARS com au ABN 41 087 966 489 Lic No 21A4947 resaglobalcars com au J globalCARS oy comau Car ental Car Leasing Motorhomes Hoeks Avis Caraway Motorhomes France Terms amp Conditions Hungary Poland Czech Republic Croatia Slovenia amp Slovakia Latvia Lithuania Estonia Sept 2010 Other countries in Eastern Europe on request Exclusions Are not covered by our insurance even with the purchase of CDW or PAI Damages due to frost Damages to the interior of the vehicle Radio tires wheels side mirrors and all glass damages windscreen windows Theft of
9. e event a client who has pre paid a transfer takes a regular taxi or public transportation there will not be any refund Transfers must be confirmed at least 7 days in advance TRANSFER ON ARRIVAL DAY We can arrange transfers to ourlocation from CDG and ORLY Airports EUROSTAR Terminal Paris Gare du Nord Train Station Other Paris Train Stations Paris Downtown hotels In case of airport transfers we do need all flight details to arrange them hour of arrival flight number and departure place Ex Flight BA 308 from London 12h30 In case of transfer from a Train Station we do need all train details to arrange it hour of arrival train number and departure place Ex Eurostar 1212 from London 08 55 In case of transfer from a hotel we do need hotel details name address and telephone Transfers are possible from 08 00 to 15 00 Due to potential traffic problems beyond our control precise pick up and departure times cannot be guaranteed TRANSFER ON LAST DAY We can arrange a return transfer to a hotel a train station or an airport THIS TRANSFER CAN BE PRE PAID OR PAID LOCALLY TRANSFER MUST BE ARRANGED WITH THE CLIENT TRANSFER COST Transfer for up to 4 persons from CDG or ORLY airports Eurostar Paris Gare du Nord Hotel 80 Transfer for 5 persons from CDG or ORLY airports Eurostar Paris Gare du Nord Hotel 90 Transfer for 6 or 7 persons from CDG or ORLY airports Eurostar Paris Gare du Nord
10. have returned the M otorhome to Avis Car Away only when Avis Car Away takes possession of the keys to the Motorhome Please obtain the hours of operation from our counter staff The rental charges will continue and the customer will be responsible for the Motorhome until such time as the Motorhome Is deemed to have been returned The customer must pay all additional rental charges details of which are available upon request The customer will be asked to inform AVIS CARAWAY of any accidents during the rental period The customer must ensure the Motorhome is in a reasonably clean and tidy condition with chemical toilet and wastewater tank empty Otherwise the customer must paya sum of 100 Euro for cleaning not including any repair not covered by the insurance AVIS CAR AWAY cannot be held responsible for loss damage or destruction of any property carried on the Motorhome If the customer returns the Motorhome with less fuel than it had when he she rented it he she must pay all the refuelling charges 12 EARLY RETURN No reimbursement will be given if the customer returns the Motorhome before the date mentioned in the rental contract 13 LATE RETURN If you will be late in returning advise us immediately Failure to advise will result in prosecution for driving whilst uninsured An additional hire charge of 1 day hire cost will be payable for each 4 hours delay Should no notice given the Motorhome will be considered missing if not returned on t
11. ime In addition the Motorhome will be no more covered by AVIS CAR AWAY insurance 14 PAYMENT OF CHARGES At the end of the Rental Period the customer must pay Avis Car Away on demand any amount paid or payable by Avis Car Away or payable by the customer arising out of his her use of the Motorhome or imposed on the customer or Avis Car Away by governmental or other competent authority such as speeding road toll parking and traffic fines In addition to any penalty or fine the Renter is liable to pay Avis Car Away the 25 Euro infringement administration fee any amount for which the renter is liable to Avis Ca Away under the Rental Agreement in respect of a breach of the Rental Agreement or for damage or loss to the Motorhome or third party property The renter authorises Avis Car Away to charge all moneys payable to Avis Car Away under the Rental Agreement to his her credit card for any extension of the original contracted rental period or damage detected upon return of the Motorhome Any existing damage will be noted in Part A of this Agreement If the Motorhome is returned with any additional damage Avis Car Away will charge his her credit card with the damage globalC ARS PO Box 1700 Crows Nest NSW 1585 AUSTRALIA Tel 61 2 9438 3868 Fax 61 2 9437 9069 FreeC all 1300 789 992 www globalC ARS com au ABN 41 087 966 489 Lic No 21A4947 resaglobalcars com au J globalCARS A VIS ae ar away r Rental Car Leasing Motorhomes
12. nce of alcohol drugs or have a blood alcohol content that exceeds the legal limit in the Country State or Territory in which the Motorhome is driven or refuse to take a breath or blood test in the Country State or Territory in which the Motorhome is driven allow the Motorhome to be used to carry passengers for payment of any kind use the Motorhome when it is damaged or unsafe transport any animal inside the Motorhome except with the permission from the Owner An additional Motorhome cleaning charge may apply Operate or permit the Motorhome to be operated in bread of any legislation regulations rules or by laws relating to road traffic and use 2 THE MOTORHOME the customer agrees that he has examined the M otorhome hired and that it is undamaged and in good condition and repair mechanically and otherwise except as may be specifically noted on the M otorhome check out form The customer shall not disconnect or and tamper with speedometer and if the same show signs of having been tampered with or disconnected customer agrees that he shall pay AVIS CAR AWAY for the said M otorhome of the stated rate on the basis of four weeks of rental The customer must maintain all of the M otorhome s engine and brake oils and engine coolant levels to the manufacturer s specifications and ensure that the tyres are maintained at the manufacturer s recommended pressure as provided in the M otorhome manual keep the M otorhome locked and the keys under his her per
13. o How to operate your motorhome French or English A bilingual Operator M anual is given to our clients The vehicle is then inspected by AVIS CAR AWAY and the renter who Is asked to sign a Departure contract The rental is thus open We provide free storage for luggage or other valuables plane tickets Not for One Way rentals RETURN FORMALITIES Return time is between 09 00 and 12 00 or between 14 00 and 17 00 Our depots are closed for lunch NO RETURN AFTER 17 00 Penalties are charged for late returns without prior authorization There is no refund if rental is terminated by client before scheduled time Toilet must be clean and empty globalC ARS PO Box 1700 Crows Nest NSW 1585 AUSTRALIA Tel 61 2 9438 3868 Fax 61 2 9437 9069 FreeC all 1300 789 992 www globalC ARS com au ABN 41 087 966 489 Lic No 21A4947 resaglobalcars com au yglobalCARS AYIE away Car Rental Car Leasing Motorhomes Hoeks Avis Caraway Motorhomes France Terms amp Conditions Waste water tank must be drained Interior of motorhome must be clean especially refrigerator stove and shower INDOOR CLEANING CHARGES 100 M AY APPLY IF VEHICLE IS RETURNED NOT CLEAN Diesel tank must be full as it was on departure The security deposit is returned provided that the motorhome is undamaged and clean The vehicle is inspected by AVIS CAR AWAY and the renter who is asked to sign a Return contract The rental is
14. owl 6 spoons 1 platter 6 tea spoons 1 strainer 1 potato peeler matches 1 kitchen knife BEDDING KIT Additional charges 1 blanket 1 pillow 1 pillow case 2 sheets globalC ARS PO Box 1700 Crows Nest NSW 1585 AUSTRALIA Tel 61 2 9438 3868 Fax 61 2 9437 9069 FreeC all 1300 789 992 www globalC ARS com au ABN 41 087 966 489 Lic No 21A4947 resaglobalcars com au globalCARS oy com au Car Rental Car Leasing Motorhomes Hoeks Avis Caraway Motorhomes France Terms amp Conditions MISCELLANEOUS Additional charges not all locations Baby seat Bike rack bikes Picnic folding table Snow chains GENERAL TERMS amp CONDITIONS 2011 Taking possession of our Motorhome implies full acceptance of our general rental terms and conditions 1 USE OF MOTORHOME The customer agrees that the use of Motorhome is expressly limited and restricted to the customer or such authorised operators as provided in this agreement The Motorhome must only be used on a surface which is sealed The driver must NOT allow or permit the M otorhome to be used for any illegal purpose race contest or performance test of any kind allow or permit the Motorhome to be used to tow or push anything sublet or let the Motorhome on hire to any other person carry more passengers than may be properly accommodated by the seat belt restraints provided in the Motorhome or carry a greater load than that for which it was built be under the influe
15. sion Damage Waiver CDW the client s responsibility is reduced from a maximum of 1 800 to 300 per occurrence See exclusions 5 PAI OE 24 HOUR BREAKDOWN INSURANCE 6 per day Assistance to passengers and vehicle in case of mechanical breakdown or non responsible accident Towing costs lodging with a limit of 38 per person per day other transportation or repatriation to departure location are covered by this insurance This is valid in countries listed in insurance green card Radio air conditioning refrigerator propane gas and 12 voltappliances malfunctions are not considered to be mechanical breakdowns 6 BEDDING KIT 30 per person 1 kit 2 sheets 1 pillow 1 pillow case 1 blanket 7 PORTABLE GPS 10 per day PARIS WEST OE RUEIL M ALM AISON ONLY It covers Europe An additional security deposit of 650 is requested 8 BIKE RACK 4 per day can hold up to 3 adult bikes MAX CHARGE 80 9 FOLDING PICNIC TABLE 4 per day MAX CHARGE 80 10 BABY SEAT 34 per day MAX CHARGE 80 INSURANCE PUBLIC LIABILITY INCLUDED IN DAILY RATE Public liability insurance protects AVIS CAR AWAY for 760 000 in case of fire or explosion Public liability is unlimited in case of accident BASIC COVERAGE INCLUDED IN DAILY RATE All the drivers must be approved be at least 20 years old and have already held a full domestic driver s license for at least one year International driving li
16. sonal control at all times and produce such keys if the M otorhome has been stolen comply with any applicable seat belt amp child restraint laws and generally do all things necessary to keep and maintain the M otorhome in it s current state and condition fair wear and tear excepted The customer must not arrange or undertake any repairs or salvage to the M otorhome whether because of an accident or breakdown without the express written authority of Avis Car Away except to the extent that the repairs or salvage are necessary to prevent further damage to the Motorhome or other property in which case he she must first attempt to contact Avis CarAway by phone to inform them of the steps he she is intending to take and obtain approval to those steps Avis Car Away will only reimburse the customer for the cost of such authorised repairs or salvage if he she keeps and produces to Avis CarAway the original receipts for those repairs or salvage The customer may be held responsible for mechanical damage resulting from negligent use of the M otorhome or failure to effect normal maintenance The customer is also responsible for purchase of fuel including return of the M otorhome with a full fuel tank The Motorhome is supplied with two gas bottles one is full one is half full There is no charge for the first two gas bottles Any extra bottle bought by customer during rental period remains at his expenses 3 INSURANCE All the drivers must be approved by A
17. thus closed MAINTENANCE AND USE RESPONSIBILITY Client is responsible for routine maintenance while traveling coolant oil tire pressure as well as reporting mechanical failure immediately Clients may be held responsible for mechanical damage due to negligence on operation and or in performing normal maintenance SUBSTITUTION If for any reason beyond our control the reserved vehicle is not available we reserve the right to substitute a model of similar or higher rated vehicle RESTRICTIONS Travel to North Africa and to some East Europe countries is not permitted DAYS OF OPERATION AVIS CAR AWAY is open M onday through Saturday however some depots are closed on M onday morning All stations are closed on Sundays and for the following days Bank Holidays CLOSED 2011 Jan 01 Apr 25 Jun 02 Jun 13 July 14 Aug 15 Nov 01 Nov 11 Dec 24 Dec 30 MOTORHOME EQUIPM ENT VEHICLE KIT 2 bottles of propane gas one full the other one half full 1 bottle of toilet chemicals 1 fire extinguisher 1 water hose 1 jerry can 20 litres 1 electric cord European adapter 1 broom dustpan 5 clothes hangers 1 kit of spare fuses and bulbs 1 bilingual Users M anual 1 map of Aires de Services service areas 1 guide of selected campgrounds in France COOKING UTENSILS DISHES 6 plates 1 can opener 6 dessert plates 1 corkscrew 6 glasses 1 bottle opener 6 bowls or mugs 1 frying pan 6 knives 2 sauce pans 6 forks 1 salad b
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