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1. 2 Take out the roll paper and cut the paper along the area shown by the dotted line shown in the figure below 3 Open the paper roll cover and cutter cover Cut Open the cutter cover 4 Raise the autocutter tab and open the autocutter 5 If possible pull out jammed paper in the direction of the paper exit 4 Lift the autocutter using the tab and insert the new ribbon 5 Turn the knob again 2 or 3 times and check if the ribbon cassette is in the right position Testing the Printer With the ribbon cassette and roll paper inserted in the printer 6 Ifyou cannot pull out the paper try the following follow these steps to run a self test L Take the ribbon cassette out of the printer inter is off and the printer r cl i l DE ae en ae Ie OP ang THe PUE COVE ncIOe L Loosen the screw that secures the print head cover until aoe ae the screw tilts as shown in the illustration Do not 2 Hold down the FEED button and turn on the printer remove the screw 3 The self test starts printing status information Then it J Remove the print head cover prints the following and the PAPER OUT LED flashes to indicate that the printer is in standby SELF TEST printing Please press PAPER FEED button print head cover 4 Press the FEED button to continue printing The printer prints a pattern using the built in character set 5 The self test automatically ends and cuts the paper after printing c2. options Option Model Partnumber Wall hanging bracket WH 10 C32C845010 External power supply PS 180 MO PS 170 C32C825321 Printer Specifications Printing Printing method 9 pin serial impact dot matrix Printing direction Bidirectional printing logic seeking Print width 2 5 63 34 mm 200 dots 8 01 EPSON TM U230 Characters per line 9 X 9 35 including 2 half dots spacing 9x9 33 including 3 half dots spacing 7X9 42 including 2 half dots spacing 7X9 40 including 3 half dots spacing Print speed 3 5 lps at 40 columns per line 16 cpi 6 4 lps fat 16 columns per line 16 cpi single color printing 4 17 s 110 59 cm s 25 lps continuous feeding Paper feed speed Character sets alphanumeric 95 characters international 37 characters extended graphics 128 characters x 12 pages including a space page Paper dimensions width 3 0 02 76 0 5 mm maximum diameter 3 27 83 mm Interfaces Standard RS 232 or IEEE 1284 Options RS 485 USB 10Base T Connect It To find out more about our line of Connect It interfaces contact your EPSON Sales Representative Reliability Life mechanism 7 5 million lines head 150 million characters autocutter 1 million cuts MTBF 180 000 hours MCBEF 18 million lines Environmental Conditions 32 to 122 F 0 to 50 C Allowable humidity decreases above 93 F 34 C to 65 at 104 F 40 C and 35 at 122 F 50 C Temperat
3. EPSON PRODUCT INFORMATION GUIDE UPDATE FOR SD PRODUCTS 8 01 This package provides a POS printer product section to be added to the EPSON System Device Product Information Guide The table of contents of this section is listed below EPSON TM U230 ACCESS O tac a Gira aides a sven about Slee ys ah ae UE roland ae era Gran cae a Gok a Ed tras Ae PAIMS SOS CIC CMOMS renr dE AAA AA AA a AA 1 REIGN 255 un Saint droit haa Sale ne ane iaa andas ENVIFORIMEMIG GCONCIIONS carras ae ea oh eee is ai ed Bia oe ae a SONI lr E Chew ave Eilean ae E ae a e 1 D ONC INS rones Doa a ii anal o Be Rate st ee as 2 CSOMMO We CINE satan ai al ee Bhat as Rata Ra a il ee Re ee aA 2 BUNCE ZOS ms sana aaon abe hood ee he etna BA oad eee te Ae Othe Mea eee ws Rade cua 2 Eeciical C COC EnS ES iat ba etic eek Gates ahem bene ta Lana ee eae das 2 LOCO ADE vtr Geen big RM AD ek oh et She ae pals A ae 2 FISH OMMOMCHMOION Hu acia tee eek eee diodo baba eats books aes 3 SSM Mele PEIN 2 o4 aio ws oh erste RA E 3 REMOVINO A PODST JOM s 4 vs este dean bE Dace ak Gdisk oA ate ah teh Ati Shain eae bd desa 3 REICISG DOCUMENT Ea ie a Oe Se da 4 8 01 cutter cover EN paper roll S cover control panel power supply connector sas interface connector drawer kick out connector power ob POWER og ERROR sos PAPER OUT bl control panel Accessories Ribbons mo CN HI RCO ERC 38 B R Black Red Other
4. lified service person Button FEED This button feeds paper or starts a self test Buffer Sizes Receive 1KB or 16KB selectable by DIP switch Electrical Characteristics Supply voltage 24 V 10 using an EPSON power supply Current consumption approximate using the PS 180 Operating Mean 1 0A Peak 2 5 A Standby Mean 90 mA internal buzzer is off 100 mA internal buzzer is on Loading Paper Use only paper rolls that meet specifications 1 Be sure the printer is not receiving data Open the roll paper cover and then turn on the printer Remove any used roll paper core Insert the roll paper then hold both edges of the paper and insert it straight into the paper insert slot until the paper is fed automatically The correct direction is shown below paper insertion slot 3 Cose the roll paper cover 4 When the PAPER OUT light flashes press the FEED button to bring the printer online EPSON TM U230 Installing a Ribbon Removing a Paper Jam A CAUTION The print head becomes hot during printing Perform A CAUTION Use only the EPSON ERC 38 ribbon Use of any ribbon this procedure only after the head has cooled cassette other than the one approved by EPSON may damage the printer and will void the warranty Do not pull paper against the paper feed direction 1 Turn on the printer 1 Turn the printer off and open the roll paper cover 2 Turn the knob on the ribbon cassette as shown below
5. ompleted The printer is ready to receive data as soon as it completes the self test 7 Remove the jammed paper Q Note To pause the self test manually press the FEED button Press 8 Reinstall the head secure the screw and reinstall the ribbon FEED again to continue the self test cassette 8 01 EPSON TM U230 3 EPSON TM U230 Removing an Autocutter Jam 1 If the blade is visible through the slit in the autocutter paper may have jammed in the autocutter 2 Insert a screwdriver into the hole in the side of the autocutter to turn the gear and return the blade to where it cannot be seen from the slit in the autocutter This position is shown by the dotted line in the illustration below slit Error LED Codes LED pattern Autocutter error Check for paper jam in the i 7 autocutter If problem continues contact your servicer Home position detection Home position cannot be detected error because of a paper jam or other problem High voltage error Replace power supply unit If UU 1 problem continues contact your servicer Low voltage error Replace power supply unit If UULU m problem continues contact your servicer CPU execution error Contact your servicer Head high temperature If you exceed the printer duty cycle error the head overheats When it cools SUII UUU LE the error clears If this error occurs and you have not been printing very long check that the ambient
6. temperature is within specifications Print head temperature Print head termperature is out of error range fo Related Documentation EPSON TM U230 Service Manual EPSON TM U230 Parts Price List EPSON TM U230 User s Manual EPSON TM U230 Specification 4 EPSON TM U230 8 01
7. ure range operating storage 14 to 122 F 10 to 50 C Humidity range operating 10 to 90 RH storage no condensation Safety EMI FCC Class A Safety standards UL 1950 CSA C22 2 No 950 Tested using the EPSON s AC adapter EPSON TM U230 1 EPSON TM U230 DIP Switches Serial interface CU CI CN Receive buffer capacity 1KB 16KB Handshaking XON XOFF DTR DSR i Parity selection Even oda 17 Baud rate selection A800 bps 9600 bps MES condition Buffer full Offline and buffer full CT fon CA 2 Reserved Do nor change ruedto on a mz resersgnal uses norusa e7 Reserved Donotchange Predio or a iremos osae enoed _ Parallel interface ont Function Jon Jor srpem i Busy condition Buffer full Offline and buffer full one 2 rune on Jon 2 Reserved Dorot change rueatoor s mema oo a prates fua nosa e7 Reserved Donotchange ____ fredto OFF _ 8 iviercituzer praed enabled Control Panel LEDs POWER On when the power is on PAPER OUT On or flashing when the printer is out or nearly out of roll paper Set with DIP switch 2 5 2 EPSON TM U230 8 01 ERROR Steadily on when the printer is offline except during paper feeding and the self test See if the cover is open Flashing if the head is too hot or there is an error Turn the printer off let the head cool and turn it back on If still flashing contact a dealer or qua
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