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Network Setting - JOYCE ČR, s.r.o.

1. WEB Language English NOTE DHCP Time Disabled v Time Zone Time Zone 8 China Bejing v O Choose the time zone you are in Primary NTP Server cn pool ntp org SA NTP The server which is used Secondary NTP Server cn pool ntp org g to synchronize the dock of the phone Update Interval seconds 1000 S Update Interval Daylight Saving Time Automatic y Specify the interval at which the unit will Fixed Type By Date By Week refresh the time StartTime Month Day Hour Daylight Saving Time The parameter used to EndTime Month Day Hour rad the daylight saving Offset minutes A l sabl a Enable or disable to set Manual Time Disabled Q time manually The upload ringtones Live Dialpad y must be format of wav hose sampling rate Inter Digit Time 1 14 seconds 4 amp Enable Disable dial out d be 8K mono 16 automatically on user dial up aW compression Flash Hook Time 800ms 1 interface Keyboard Lock Disabled v S WatchDog Enabled v Ring Type Ringl wav v Del o Upload Ringtone bis Replace Rule A dial plan establishes the expected number This includes country codes access codes area codes and all combinations of digits dialed For example if you configure the Prefix as O and Replace as 0086 Chinese country code when you dial O out the number will be replaced by 0086 auto
2. Feature Synchronisation When enabled the synchronize function configure the DND FWD function on device or server DND FWD status on device and server will be in correspondence To configure Feature Key Synchronisation via the Web interface 1 Click on Phone gt Features gt Feature Key Synchronisation 2 There is a pull down menu in the Type field select Intercom from the list 3 Select whether to enable this function from the pull down menu BE Enterprise IP Phone Customizing Your Phone 4 Click Confirm button to save the change Allow Intercom Intercom Mute Intercom Tone Intercom Barge Call Completion Enable Semi Attend Transfer Blind Transfer OnHook Attend Trans OnHook Transfer on Conference Hang up Feature Key Synchronisation Time Out for Dial now Rule ACD Auto Available ACD Auto Available Timer 0 1205 RFC 2543 Hold Use Outbound Proxy In Dialog IsDeali80 Logon Wizard PswPrefix PswLength PswDial Use Logo Confirm WatchDog When WatchDog function is Enabled phone will auto reboot after 10 seconds if some important process of phone crash When Disable the function the phone will not reboot Enabled v Disabled INI Enabled w Enabled w Disabled v Enabled Enabled s Enabled Disabled v Disabled vw Disabled Disabled 60 Disabled v Disabled
3. Enterprise 1P Phone Basic Call Functions And users can also dial up via web interface 1 Click on Contact gt Local Phone Book BlackList click the number which you want to dial out and then the phone will dial out by default account vn E Local Phone Book Blacklist Phone Call Info Contacts All Contacts v SA Hangup Index Name OffceNum MobieNum OtherNum Account Group D NOTE 1 14 152448 Auto L PRA 2 Put in the informations 3 e about cantact User shouldn t leave contact 4 name blank 5 m 6 Delete Contact 7 E Select the contact you want to delete in the 8 grid and then press the 2 3 button Delete to submit 10 Next Move To BlackList Del Import Browse the file in XML format Contacts Group Information Export Name Group Click Export button and Number Ring Auto w create a file with he name you like Mobile Num Add Ect Del Delete all Other Num Account Auto v i Please select the contacts list file Ring v Ml Group Not In Group v Import XML Export XML Add Edt Search as Import CSV Export Csv I show title Or click on Contact gt Phone Call Info enter the number in the Dial a Number select the line from the Outgoing Identity list Then click the Dial button to call out Or click on Contact gt Phone Call Info click th
4. Enterprise IP Phone Customizing Your Phone Missed call log Defines whether to save the missed calls to the call history record This function can only be configured via the Web interface 1 Click on Account gt Basic gt Missed call log 2 Select Enabled or Disabled in the pull down menu RA Enterprise IP Phone Customizing Your Phone 3 Click Confirm button to save the change M co 2 SJ SM co UDP O pa 8 P o foe a is lt lt 3 lt Enterprise IP Phone Customizing Your Phone Logo Customization Users can configure text logo which shown in the idle screen 1 Click on Phone gt Features gt Use Logo via the Web interface select Enable or Disable in the pull down menu Intercom Mute Disabled vy Intercom Tone Enabled Intercom Barge Enabled Call Completion Disabled ml SA Enable Semi Attend Transfer Enabled Y Blind Transfer OnHook Enabled vi Attend Trans OnHook Enabled G Transfer on Conference Hang up Disabled v Feature Key Synchronisation Disabled v Time Out for Dial now Rule 1 ACD Auto Available Disabled v ACD Auto Available Timer 0 120s 60 RFC 2543 Hold Disabled v Use Outbound Proxy In Dialog Disabled IsDeal180 Enabled v Logon Wizard Disabled v PswPrefix PswLength 0 PswDial Disabled v i Use Logo Enabled M amp
5. Disabled v eet DTMF Payload Scope 96 255 101 The Advanced parameters for weu EE administrator 100 reliable retransmission Disabled M E Enable Precondition Disabled w SA Subscribe Register Disabled Subscribe for MWI i aN E SA eet Period Scope 0 84600 3600 The device sends a Subscribe packet to the server to subscribe Caller ID Header FROM Y Message waiting the device wil Use Session Timer Disabled v Ei e o to the Session Timer seconds Es Refresher Uac A Q Use user phone Disabled sl 9 Voice Encryption SRTP Cloni of ptime ms 20 v BLF List URI SA To view the voicemail via the Phone interface 1 Press Menu gt Messages gt Voice Mail gt View Voice Mail 2 Users can view the amount of the voice mail that includes new or old voice mail 3 Select the account and press the Connect button then you are able to listen to your new and old messages To retrieve the new voicemail via the Phone interface 1 Press the MESSAGE button directly if you already configured the Voicemail number 2 You may be prompted to enter the password which is needed to connect to your VoIP telephony system It depends on your system 3 Your voice mailbox is called and you are able to listen to your new and old voicemails Enterprise IP Phone Basic Call Functions been set on the phone Advanced Phone Functions Account Setting Please refer to the previous part Configuration and Registration for the
6. To receive a call using Headset Prior enable Headset Prior feature physically connect your headset and press the HEADSET button to activate it for use press the Line key or the Answer soft key to receive a call will now connect to the headset automatically To enable Headset Prior via Web interface 1 Click on Phone Features 2 Select Enabled in the pull down menu of Headset Prior 3 Click Confirm to save the configuration Headset Prior Note The headset icon on the LCD screen or a headset button in steady green indicates that the headset mode is activated AB Enterprise IP Phone Customizing Your Phone Dual Headset Dual headset allows users to use two headsets To use this feature you must connect your headsets to headset jack and handset jack respectively Once the phone joins in a call people with the Headset connected to the headset jack has a full duplex conversation another people with the headset connected to the handset jack is only allowed listening To enable Dual Headset via Web interface 1 Click on Phone gt Features 2 Select Enabled in the pull down menu of Headset Training Dual Headset Enabled M 3 Click Confirm to save the configuration Anonymous call To configure the anonymous call via the IP phone interface 1 Press Menu Features Anonym Call to enter the configuration page Li ne ID Line 1 P 2 By the navigation keys users can select the Line ID 3 Pr
7. Click Confirm button to save the changes or Cancel to cancel the changes Note 1 Please contact your system administrator for more information about the frequency and time period parameters Users can enter up to 8 groups for each tone 2 If the frequency is configured as O it means silence Voice To configure the Voice filed via Web interface 1 Click on Phone gt Voice 2 Configure the following parameters shown in the table Parameter Description Echo canceller Defines whether to enable the echo canceller Voice activity detection VAD also known as speech activity detection or speech detection is a technique used in speech one processing in which the presence or absence of human speech is detected A comfort noise generator CNG is a program used to generate CNG background noise for voice communications during periods of silence that occur during the course of conversation JITTER BUFFER It is a shared data area where voice packets can be collected stored and sent to the voice processor in evenly Parameter Description Type To select the type of JITTER BUFFER adaptive or Fixed Delay To set the Min Delay Max Delay and Normal Delay parameter 39 0 000 Enterprise IP Phone Advanced Phone Functions Account Network Phone Contacts Upgrade Preference Features DSSKey Action URL Voice Ring Tones Dial Plan Echo Cancellation E NOTE Echo
8. Click Export button to export the file PCAP Trace Export The PCAP Trace used to record the date transport of your IP phone If there are any errors happened in your phone users can export the PCAP trace and send to your system administrator for diagnosis To export the PCAP Trace Click on Upgrade gt Advanced to enter select PCAP Trace option click Start button began to capture the trace and click Stop to stop capture the trace and then click Export to export the file to your local computer 802 1X IEEE 802 1X is an IEEE Standard for port based Network Access Control PNAC It is part of the IEEE 802 1 group of networking protocols It provides an authentication mechanism to devices wishing to attach to a LAN either establishing a point to point connection or preventing it if authentication fails It is used for securing wireless 802 1x access points and is based on the Extensible Authentication Protocol EAP This IP phone can support 802 1X For the details please consult your system administrator DSS keys Configuration The phone has 2 line keys which are programmable The following list shows the functions users can configure on the DSS keys and provides a description for each function The default configuration for each key is Line Ea Enterprise IP Phone Advanced Phone Functions e Line e Speed Dial e BLF e BLF List e Voice Mail e Pick Up e Group Pickup e Call Park e Intercom e DTMF e Prefix
9. Click on Phone gt DSS Key gt Line Key select one of the keys you want to make the configuration there is a pull down menu in the Type field and select BLF List from the list 2 In the Line field select a line for which to apply this key 3 Press Confirm button to save the changes Voice Mail When the key is configured as Voicemail key you are allowed to access voicemail quickly by pressing this key To configure the key as Voice Mail 1 Click on Phone gt DSS Key gt Line Key select one of the keys you want to make the configuration there is a pull down menu in the Type field select Voice Mail from the list 2 Enter the number you want to configure as the Voice Mail Box in the Value field 3 Inthe Line field select a line for which to apply this key 4 Click Confirm button to save the changes Pick Up When you configure a Pick Up key you specify the extension that you want to monitor Then when the monitored extension receives a call users can press this key to pick up the incoming calls To configure the key as Pick Up 1 Click on Phone gt DSS Key gt Line Key select one of the keys you want to make the configuration there is a pull down menu in the Type field select Pick Up option from the list 2 Enter the feature code for example input 78345 78 is the feature code and the 345 is the extension number you want to pickup in the Value field 3 Inthe Line field select a line for which to apply t
10. DNS SRV If the SIP server cannot be used the phone will be connected on the server which is available To configure DNS SRV via web interface Ba Enterprise IP Phone Advanced Phone Functions Click on Account gt Basic select Transport option in the pull down menu users can select the DNS SRV option and then click Confirm button to save the change ve mm Ste Display Name SIP service subscriber s name Basic gt gt which wil be used for Caller ID display Register Name Account Active Ic On off SIP service subscriber s ID T used for authentication Register Status Unknown User account provided by a a Q VoIP service provider ae Gi Display Name Register Name User Name N gt NAT Traversal Defines the STUN server will Password be active or not SIP Server Port 5060 GI Proxy Require Enable Outbound Proxy Server Disabled v Si ege D EAT Outbound Proxy Server Port 5060 EA selen server the value should e Transport DNS SRV 127 com nortelnetworks firewall EH Port There are UDP TCP TLS three omg Z NAT Traversal Disabled v E options The registered packet Des the codecs you want protocol is UDP TCP or TLS TLS TS STUN Server Port Transport Layer Security is encrypted x Voice Mail e Advanced parameters for administrator Proxy Requi
11. e Local Group e Conference e Forward e Transfer e Hold e DND e Redial e Call Return e Record e URL Record e Multicast page e Group Listening e Public Hold e Private Hold e Shared Line e ACD e Zero sp touch Note Quick access features like Intercom and Voicemail must first be configured on your PBX in order to work on your phone See your system administrator for more information A Enterprise IP Phone Advanced Phone Functions Line Users can configure these keys as line keys to active up to the six user accounts To configure the key as Line Click on Phone gt DSS Key gt Line Key select one of the link key you want to make the configuration there is a pull down menu in the Type field select Line from the list press Confirm button to save the changes Speed Dial Users can configure the key as a simplified speed dial key This key function allows you to easily access the most frequently dialed numbers To configure the key as Speed Dial 1 Click on Phone gt DSS Key gt Line Key select one of the keys you want to make the configuration there is a pull down menu in the Type field select Speed Dial from the list 2 Enter the number you want to perform Speed Dial in the Value field 3 In the Line field select a line for which to apply this key 4 Click Confirm button to save the changes BLF Users can configure the key for Busy Lamp Field BLF which allows you to monitor the status
12. electronic equipment end users of electrical and electronic equipment should understand the meaning of the crossed out wheeled bin symbol Do not dispose of WEEE as unsorted municipal waste and have to collect such WEEE separately Contents Gettind Start diria a PACK ASU 1 AssembHg TNS PHONG enmarcado 3 Configuration and Registration NNN 5 Configuring via Web NEE 5 Configuring via keypad 00cccccccccccnncnnnnnnnnn nn cnn nn 6 Overview BHR HBRHER ERR ERR RRR RRR RRR RRR RR RRR RRR RRR RRR RRR RRR RRR RR eR ee eee eee eee 2 7 KEV DG ege Deg en WE 7 LED E roo o o E EEPR 9 ICOM INSEPUCTION roo 9 Bi MINE EIS nana coda cacao 10 Customizing Your Phone KK uk suen 12 Generar Seco nO Smart airis 12 Phone StatUS el E OO EC O O 12 Klgs a c r Tct 12 TC ANA V 13 ReVDad LOC E roo 14 Audio Ee d ne LE 16 MOI ies 16 RING TONG e UNO ON 16 Codec SCISCCION sitas ria vi 18 Contact Manage mel ee 19 Contigure Add Delete Contact sms a 19 Import Export Contact IC EE 22 SE e di e 23 IR o eO EE 23 OS INC M 23 gis mhi E nr E O AR 24 uid PO Frans tr 25 Dual Heads iria 26 ARON YMOU Ca assi des 26 Puto ROO E o e El O 27 AUEtO ATISWOF WEE 28 Missed call 00 isaac auetoneeaias 29 LOGO CUSTOMIZATION BEE 31 Programmable RO Vs 31 Ve Dll ladra E 32 Replace ANS sion 33 P Io EE 34 EE e 35 cile
13. gt DSS Key Line Key select one of the keys you want to make the configuration there is a pull down menu in the Type field and select Zero sp touch from the list 2 Click Confirm button to save the changes URL If the key is configured as URL then pressing this key you can send HTTP requests to a web server To assign the key as URL 1 Click on Phone gt DSS Key gt Memory Key choose one of the keys you want to 72 Enterprise 1P Phone Advanced Phone Functions make the assignment there is a pull down menu in the Type field and choose URL from the list 2 Enter the number you want to set as URL in the Value field 3 Press Confirm button to save the changes SNMP Simple Network Management Protocol SNMP is an Internet standard protocol for managing devices in IP networks It is used mostly in network management systems to monitor network attached devices for conditions that warrant administrative attention SNMP exposes management data in the form of variables on the managed systems which describe the system configuration These variables can then be queried and sometimes set by managing applications For further information you can refer to http en wikipedia org wiki SNMP By default the phone does not accept SNMP requests This is necessary because SNMP might introduce unwanted security threats The phone only supports the GET request of SNMP SET or other requests are not supported To enable SNMP you must sp
14. p Logo settings you can select System logo you can also choose Custom logo to upload your own Confirm Cancel En 2 If you select Enable and then enter the text logo in the Text Logo field 3 Click Confirm button to save the change Programmable Key The hot key navigation keys and function keys on the keypad are configureable Users can customize specific features for these keys according to their actual needs The programmable keys can only be available when the phone is idle sail 0 0 0 Enterprise IP Phone Customizing Your Phone This function can only be configured via the Web interface 1 Click on Phone gt DSS Key gt Programmable Key Preference Features DSSKey Action URL Voice Ring Tones Dial Plan Line Key gt gt Y Programmable Key gt gt SA Local Group Local PhoneBook TRAN Forward 4 Auto 2 Select and customize specific features for these keys 3 Click Confirm button to save the changes Live Dialpad Defines whether to dial out the dialed number automatically This function can only be configured via the Web interface 1 Click on Phone gt Preference gt Live Dialpad 2 Enable or disable it in the pull down menu ga Enterprise IP Phone Customizing Your Phone 3 Click Confirm button to save the change Preference Features DSSKey Action URL Voice Ring Tones Dial Plan
15. 4 Select DND option again to deactivate DND mode Users can also configure DND function by the DND Code 1 Press Menu gt Features gt DND to enter the configuration interface 2 Configure the DND On Code and the DND Off Code then press OK button to save the changes 3 When you enable the DND function the phone will send a message to the server and the server will turn on the DND function Then any calls to the extension will be rejected by the server automatically And the incoming call record will not be displayed in the Call History Call Forward This feature allows you to forward an incoming call to another phone number e g a cell phone or voice mailbox The following call forwarding events can be configured e Always Incoming calls are immediately forwarded e Busy Incoming calls are immediately forwarded when the phone is busy A Enterprise IP Phone Basic Call Functions e No Answer Incoming calls are forwarded when the phone is not answered after a specific ring times To configure Call Forward via Phone interface 1 Press Menu gt Features gt Forward Users can also press the Tran button or the corresponding DSS key to enter the forward setting page directly when the phone is idle Y Bus 2 There are 3 options Always Busy and No Answer 3 If you select one of them enter the phone number you want to forward 4 If you want to realize this function by server please enter the On Code and Off Code
16. Content Check this list before installation to ensure that you have received each item If you are missing any items contact your IP phone reseller Enterprise IP Phone Getting Started Assembling the Phone This section introduce how to assemble the phone with the components in the packing list e Attach the stand e Connect Handset and Headset e Connect Network and Power 1 Attach the Stand as shown below Note Headset is not provided in the packing list Please contact your distributor for more information Enterprise IP Phone Getting Started 3 Connect Network and Power There are two ways for network and power source connections Users can either connect the phone to the AC Power directly using the power adapter or to a PoE compliant switch or hub Your system administrator will advise you on which one to use DC5V Internet PC Note 1 If inline power is provided do not install AC adapter Make sure the Ethernet cable and switch hub are PoE compliant 2 The Internet Port can be also connected to Hub Switch IP PBX or other internet devices The phone can also share the network connection with other network devices such as PC Connect the phone s PC port and computer s Network Port together using an Ethernet cable shown as below PSTN oe Internet PC PC Enterp
17. Plan via the Web interface 1 Click on Phone gt Dial Plan gt Dial Now Preference Features DSSKey Action URL Voice Ring Tones Dial Plan Replace Rule gt gt GI NOTE Dia now gt gt jas Digit 0 9 Identifies a specific digit do not use if it is defined as send key Index Dial now Rule Account 0599147 1 059914785239 2 KA digit digit Identifies any digit dialed that is included in the range digit digit digit Specifies a range as a comma separated list DO JO mn d q nn x Matches any single digit character which is dialed Lyr pad o Dial now Rule Account Matches an arbitrary number of digits Add edit Del Area Code gt gt Block Out gt gt Y 2 Enter the number in Dial now Rule and Account 3 Click Add button to save the changes 4 Users can select a record to modify then click Configure button to submit 5 Users can also delete a specific one from the dial plan list by clicking Del button 6 Users can also configure the Time Out for Dial now Rule via web interface Click on Phone gt Features gt Time Out for Dial now Rule enter the time Note 1 If need to replace the unknown contents then users can use or x stand for a string of char x stand for any one char The content in stand for a variable the first variable is expressed by 1 the second variable is expressed by 2 the rest can
18. a call Do you want the server to inform you immediately when the contact end the call in order to establish a conversation with each other in time Call Completion can help you to solve this problem To configure Call Completion via phone interface 1 Press MENU gt Features gt Call Completion to enter the configuration page A4Md T Enterprise IP Phone Basic Call Functions 2 By the Left Right navigation keys select whether to enable this option 3 Press OK button to save your changes Answering a call Answering an incoming call 1 If you are not on an active call lift the handset using or press the Speaker button to answer it using the speakerphone or press the HEADSET button to answer it using the headset 2 If you are on an active call press the corresponding line key or OK button to answer it During the conversation users can alternate between Headset Handset and Speaker mode by pressing the corresponding buttons or picking up the handset Denying an incoming call Press the X key to deny the incoming call directly DND If users enable the DND function all the incoming calls will be rejected and the display shows PP icon Users can find the incoming call record in the Call History To configure the DND function via Phone interface 1 Press Menu gt Features gt DND to enter the configuration interface 2 Use the navigation keys to select Enable Disable 3 Press OK button to save the changes
19. be done in the same manner For example if you want to replace the any input content with the content beginning with 8 Input in Prefix box and input 8 1 in Replace box Area Code Area codes are also known as Numbering Plan Areas NPAs These are necessary for the most part only when dialed from outside the code area and from mobile phones Area codes usually indicate geographical areas within one country although the correlation to geographical area is becoming obsolete For non geographical numbers as well as mobile telephones outside of the United States and Canada the area code does not correlate to a particular geographic area gs ooo Enterprise IP Phone Customizing Your Phone To add the area code via the Web interface 1 Click on Phone gt Dial Plan gt Area Code Preference Features DSSKey Action URL Voice Ring Tones Dial Plan Replace Rule gt gt m Dial now gt gt Digit 0 9 Area Code gt gt Identifies a specific digit do not use if it is defined as send key digit digit Identifies any digit dialed that is included in the range digit digit digit Cance Specifies a range as a comma separated list 4 NOTE Code 05989 Min Length 1 15 Max Length 1 15 Account g D x Block Out gt gt UY Matches any single digit character which is dialed SAA Matches an arbitrary number of its 2 Enter the Code and Account configur
20. canceller Enabled y VAD Voice Activity Detection VAD Disabled w CNG T e Se Generation JITTER BUFFER Type 6 ladaptive Fixed JITTER BUFFER It is a shared data area Min Delay o where voice packets can be collected stored and Max Delay sent to the voice processor in evenly Normal Delay 3 Click Confirm button to save the changes Cancel to cancel the changes EC UE Enterprise IP Phone Advanced Phone Functions Ring Users can group your contacts and then configure the ringing tone for each group To configure the Ring option via Web interface 1 Click on Phone gt Ring 10 Preference Features DSSKey Action URL Voice Ring Tones Dial Plan Interna Ringer Text Interna Ringer File Internal Ringer Text Internal Ringer File Internal Ringer Text Internal Ringer File Internal Ringer Text Internal Ringer File Internal Ringer Text Internal Ringer File Internal Ringer Text Internal Ringer File Internal Ringer Text Internal Ringer File Internal Ringer Text Internal Ringer File Internal Ringer Text Internal Ringer File Internal Ringer Text Internal Ringer File Network Ringl wav Ringl wav Ringl wav Ringl wav King way Ringl wav Ringl wav Ringl wav Ringl wav Ringl wav 4 NOTE 2 Internal Ringer Text To configure group nam
21. des o o o 36 Feature SYNcChronisSation ccccccccccscccessennnnneeeeeeeessceeeesennannnteeeesssseeeeaaees 37 cie DOG Ree o A E 38 Basic Call Functions o eonun nuu OO MAKO a Cieee p 39 Call Devices ee GES 39 a eege 39 Password dial emir crisi a ri as 41 Call COMPICUIOM BE 41 ARSWennda a e UE 42 Answering an INCOMING Call ona 42 Denying an incoming call sssesseeseeeeeen nennen 42 Bprc T 42 Call Ge ie W EE 42 ae el N o e o e 44 During an Active Call siria 44 MUS EE 44 call FOR BE 45 Call VV 2 CN Pere no O E A E E UE Kus bp YaM NEUE 45 ETE EN 46 3 Wway EE 47 Network Conference sssssssssssssssnssnsnesnsssnnssssnesronessnnesnsnesnsneensnennenenne 47 iUele R NM TET TT TUTTO 48 ACCOUNC ORI Le MEC Tr catorce 50 APP e O rau 50 PINS SRY A 51 NOWO SEELUTIG E 52 PO POO NO rusia Utica 52 Ue Elte e ME SE A oe O r 54 A iv O EEE tesa eneed anes 55 Maintenance Ioeke REENEN REENEN E EEN 56 POTS trator NOde inde 56 Administrator User Password oocccnccnnccnncnnnnnnn rr 57 PRED OO EE 57 RESCLTO PACTO d t mm 5 FIP Ware DIO ocn oro DEN UPPER DN aD PEE MD dup E NE 58 LOS COU ON EEN 60 evstem OG EXPO ee 61 PCAP Wace eo e EE 61 DSS Ke VS CONO NAON tre 61 A eE E oO E Eo O O 63 Speed Dia
22. field 3 Users can also disable this function when you select Disable in active field A Enterprise IP Phone Advanced Phone Functions 4 Click Confirm button to save the change ELINREI RNC art Internet Port WAN PCPort Advanced Lipp Q 4 NOTE Active Disabled E VLAN KS A VLAN is a logical local Packet Interval 1120 Scope 1 3600s aka LAM that extends beyond a van single traditional LAN to a group of LAN segments configurations VID 0 0 4094 USRPRIORITY 0 v Qos When the network PC Port Active Disabled v capacity is insufficient QoS could provide VID 0 0 4094 priority to users by setting the value USRPRIORITY 0 K Local RTP Port Port Link Define the port for voice a transmission WAN Port Link auto negotiate PC Port Link auto negotiati v Voice Qos Voice QoS 40 0 63 SIP QoS 40 0 63 Local RTP Port MaxRTPPort 111800 0 65535 MinRTPPort 111780 0 65535 WebServer HTTPS This IP phone can support HTTPS Hypertext Transfer Protocol over Secure Socket Layer Adding SSL layer under HTTP in short it is a security version of HTTP Users can configure this transmission mode via web page BA Enterprise IP Phone Advanced Phone Functions To configure HTTPS settings via Web interface Click on Network gt Advanced select WebServer in the pull down menu of Ty
23. phone interface 1 Press Menu gt Settings gt Advanced gt Set AES Key Common ab 2 Enter the Common AES and the MAC Oriented 3 Press OK button to save the changes Zero sp touch Zero sp touch this function can help users to configure AUTOP and network parameters quickly Enable this function when the power is on or press the corresponding DSSKEY the phone will turn to the zero sp touch interface To turn on Zero sp touch when the power is on via web interface 1 Click on Upgrade gt Advanced gt Zero Active in the pull down Menu select Enable to turn on this function AA Enterprise IP Phone Advanced Phone Functions 2 Enter the time in the Wait Time field 3 Click Confirm to save Enter zero sp touch interface first a countdown interface come into view 1 Not any operation or press Cancel hot key will enter idle interface 2 Press OK key enter a network setting interface press next key enter an AutoP setting interface enter the corresponding contents press OK key to save the settings Press Menu key return to previous menu System Log Export If there are any errors happened in your phone users can export the system log and send to your system administrator for diagnosis To export the System Log 1 Click on Upgrade gt Advanced select Export System Log type if the type is Local it will export the syslog directly if the type is server it will export the syslog to the specified server 2
24. then when you select to enable the call forward function via your IP phone it will send message to the server and the server will turn on the function immediately When there is call to the extension the server will forward it to the configured number automatically based on the forward type And the IP phone will not show the record in the call history anymore 5 Press OK button to save the changes To configure Call Forward via Web interface Click on Phone gt Features gt Forward to do the relating changes Please refer the above configuration information Preference Features DSSKey Action URL Voice Ring Tones Dial Plan Forward amp mM El NOTE Always C On 9 off Forward This feature allows you Target J Es to forward an incoming On Code call to another phone o number Off Code lan 6 Target Busy C jon joff The number to which the incoming calls will be Target amp forwarded On Code On Code OF Code SA The code that will be a sent to PBX when itis No Answer C Jon lof switched On After Ring Time seconds 10 v amp Off Code Tace o The code that will be ii sent to PBX when it is On Code amp switched Off Off Code ka Call Waiting This call feature allows General Information your phone to accept other incoming calls l Call Waiting Enabled 9 during the conversation Call Waiting Tone Enabled v a cd ES Auto redial Disable
25. to make a new call and show up the content which you configured previously on the dial interface And you could enter other figure and call out To configure the key as Prefix 1 Click on Phone gt DSS Key gt Line Key select one of the keys you want to make the configuration there is a pull down menu in the Type field and select Prefix from the list and enter the number you want to show up on the dial interface in the Value field 2 Click Confirm button to save the changes Local Group The keys can be configured as Local Group key Then pressing this key under the idle status users can enter the Local Group interface To configure the key as Local Group 1 Click on Phone gt DSS Key gt Line Key select one of the keys you want to make the configuration there is a pull down menu in the Type field select Local Group from the list 2 Inthe Line field select a group 3 Click Confirm button to save the changes Conference You are allowed to configure the DSS key to be used as a conference key while remaining in the current call This key allows a user on a call to conference another party while remaining in the conference To configure the key as Conference OEE Enterprise 1P Phone Advanced Phone Functions 1 Click on Phone gt DSS Key gt Line Key select one of the keys you want to make the configuration there is a pull down menu in the Type field select Conference from the list 2 Click Confirm button to sav
26. with the server 2 Consult the payload value with your ITSP How to change the time Select the time zone or enter the time information manually on the webpage or the phone How to answer the incoming calls during a call If a call comes in when you are in a conversation press the Answer key to answer the incoming call How to refuse incoming calls during a call Users can turn off the function of call waiting and then our phone will refuse all the incoming calls when you are in a conversation gt Enterprise IP Phone Trouble Shooting How to update the firmware 1 Enter the webpage of your phone go to Upgrade then users can find the option Select and Upgrade Firmware at the bottom of the page 2 Select the file to update then click the Upgrade button Note Make sure the firmware you select is provided by your system administrator or the device will probably crash after the update How to auto provision Consult the auto provision server address with your ITSP The manual is only for reference please take the object as the standard WELL reserve the right to improve or change the product and the user guide without notice Users can download the latest user manuals from our website http www well cz V61 0
27. 00000000007 cfg or mac cfg files on the server users can open the webpage of your IP phone 8e 9 Enterprise 1P Phone Advanced Phone Functions Click on Upgrade gt Advanced select and fill in the Common AES Key for y000000000007 cfg and MAC Oriented AES Key for mac cfg then click Confirm button to decryption the files and upgrade to the new version Shown as below AA NN Basic Advanced Custom Option 128 254 4 NOTE Custom Option Y Custom Option Type String Ga Specify the DHCP Option that URL you want to use for R a provisioning Refer to Auto Account Provision Manual for details about provisioning Password AES Key RE d O It is provided by ISP MAC Oriented AES Ke di O Click this button to auto ForbidZero Enabled v provision immediately pra Click this button to auto WaitTime 5 provision immediately Con ort the Check New Config Disabled Manca ein files to backup o the settings and could import Click this button to auto provision Auto provision ei all the settings after reset immediately System Log en There are two methods to Export Import Config ti export the system log Local or Server _ Import Export Export System Log Local v 3 Export PCAP Trace Start J Exot e Confirm Cancel Note Users can ask your system administrator for the decrypt password To configure AES Key via
28. 37459 2 1 5 0 The IP Phone s Firmware version 1 3 6 1 2 1 37459 2 1 6 0 The IP Phone s Hardware version 1 3 6 1 2 1 37459 2 1 7 0 Model of machine 1 3 6 1 2 1 37459 2 1 8 0 The IP Phone s MacAddress 1 3 6 1 2 1 37459 2 1 9 0 The IP Phone s IPAddress 1 3 6 1 2 1 37459 2 1 10 0 The IP Phone s LastUp Version We recommend a SNMP test suite which is available at http www net snmp org The phone supports only SNMP v2c Basic GET requests can be run in order to retrieve information from an SNMP capable device For example Action URL Action URLs are HTTP GET Requests allowing the phone to interact with web server applications To use this feature you should specify a HTTP URL corresponding to the AA Enterprise 1P Phone Advanced Phone Functions predefined event In case the predefined event has taken place a HTTP GET to the specified URL is performed HTTP GET requests may contain variable names and variable values which are separated by Each variable value starts with in the query part of the URL e g http 192 168 10 1 help xml MAC mac Action URLs can be triggered only by predefined events e g Log on To configure Action URL via web interface 1 Click on Phone gt Action URL 2 Enter a HTTP URL in the blank field Setup Completed http 192 168 10 1 help xml model model Log On http 192 168 10 1 help xml Logon active user Log Off http 192 168 10 1 help xml Logoff active url Regist
29. AA ASS Enterprise IP Phone Overview Basic Phone Functions Language Time Date Ring Tone Phone Volume lt lt lt lt lt Advanced Phone Functions Accounts Network Keypad Lock Reset to Factory Set AES Key Set admin PWD Voice Upgrade Other Features Ji Messages History v Directory US e UE SS Note 1 The above table only indicates most of phone functions rather than all of them Please refer to the relating parts for more details The default administrator password is admin gt S Enterprise IP Phone Customizing Your Phone Customizing Your Phone General Settings Phone Status Users can view the status of your phone using the Phone interface or the Web interface This option allows you to review e IP e MAC e Firmware e Network MAC WAN LAN Gateway DNS etc Phone Model Hardware Firmware Product ID and MAC e Accounts The 2 SIP accounts status To check the Phone Status via Phone interface 1 Press OK button directly to check the IP 2 Use the navigation keys to check the other information 92 166 0 120 To view the Phone Status via Web interface Open the web browsers and input the IP Address http WAN ip address Enter the account and password default account and password are admin admin select Status directly to check the status Language The default Phone interface language is English The Web int
30. Click on Phone gt Features 2 Select a codec i e PCMU from the pull down menu of the MulticastCodec configuration item MulticastCodec PCMU Y AA Enterprise IP Phone Advanced Phone Functions 3 Click Confirm to save the configuration To configure Listening Address es for receiving Multicast RTP stream via web interface 1 Click on Contacts gt MulticastIP Enter the Listening Address es which is preconfigured as multicast address IP port in the Listening Address field 2 Enter the Label String which will appear on the LCD screen when receiving RTP from the corresponding Listening Address Listening Address Label Priority LIP Address 259 01 1910000 T28 1 3 Click Confirm to save the configuration After pressing a Multicast Paging key on the phone the Phone sends RTP to a preconfigured multicast address es IP port Any phone in the local network then listens for RTP on the preconfigured multicast address es IP port For both sending and receiving of the multicast RTP there is no sip signaling involved The phone receiving RTP will display the preconfigured listening multicast label Label to the user Note Multicast RTP is one way only from sender to the multicast address es receiver For outgoing RTP multicasts all other existing calls on the phone will be put on hold Group Listening When the key is configured as Group Listening key you are allowed to enable the Speakerphone and Hand
31. D feature on the phone the user should pre configure a programmable key as ACD key To configure an ACD key via Web interface 1 Click on Phone gt DSS Key gt Memory Key or Line Key 2 Select ACD in the pull down menu of Key Type E CH E Enterprise IP Phone Advanced Phone Functions 3 Select the right line for ACD DSS Key 1 ACD Line 1 4 Click Confirm to save the configuration Once the user wants to subscribe to a queue in order to receive incoming calls the user presses the ACD key The LCD screen prompts the user to specify the following information e User ID the phone number s used to login into the queue e Password the password used to login to the queue ACD 1 User ID a 2 Password Cancel When ready to receive calls from the server the phone user logs into a queue and changes the phone status to available manually using the IP phone Ul press DSS Key again to enter to the ACD Status page then select the phone status as Available Unavailable If the phone is set to available then the server begins to distribute calls to this phone Note ACD feature is not available on all servers Please contact your system administrator for more information Zero sp touch Users can also press the DSSKey which has been configured as the Zero sp touch Then press the DSSKey the phone will turn to the Zero sp touch interface To configure the key as Zero sp touch 1 Click on Phone
32. LD Hold Resume the call key X Enter the DTMF number include Numeric or keys Press a line key Press a DSS ke Press the Conference button Press a soft ke Press the Message button Press the Headset button Press the RD button key UP DOWN LEFT T RIGHT Press the navigation key Reboot the phone Check the Auto provision Enable DND Disable DND Attended Transfer to extension XXXX Blind Transfer to extension XXXX Press the Cancel or Reject soft keys O C ct ct Music on Hold Music on hold MOH is the business practice of playing recorded music to fill the silence that would be heard by telephone callers who have been placed on hold To use this feature you should specify a SIP URI pointing to the Music on Hold Server account When a call is put on hold the phone will invite this SIP URI to call the held phone to play music on hold The Music on Hold Server is an application acting as a SIP client which automatically answers to SIP INVITE messages and immediately plays audio from any source located anywhere LAN Internet To configure Music on Hold via Web interface 1 Click on Account Advanced 2 Enter the value of Music on hold server Music on hold server sip 201 0192 168 1 10 3 Click Confirm to save your configuration or Cancel to cancel A Enterprise IP Phone Advanced Phone Functions SIP Diversion Display When an outgoing call from the phone is being diverted to another party i
33. Mail gt Set Voice Mail 2 Use the navigation keys to highlight the line you want to configure enter the code which the phone uses to connect to your system Press 123 to select the proper input method 3 Press OK button to save the change or press Menu to return to the previous aB Enterprise IP Phone Basic Call Functions menu Note Please contact your system administrator for the connecting code Different systems have different codes Want to see amount of Voice mail via phone interface must enable the Subscribe for MWI via the web interface at first 1 Click on Account gt Advanced gt Subscribe for MWI 2 Select Enable in the pull down menu display Codecs gt gt amp 3 Register Name SIP service subscriber s ID used for authentication Advanced gt gt PAR el User Name UDP Keep alve Message Enabled Y User account provided by UDP Keep alive Interval seconds 30 VoIP service provider Login Expire seconds 3600 NAT Traversal E pire O Defines the STUN server will 5060 amp be active or not RPort Disabled D ka Proxy Require A special parameter just for SIP Session Timer seconds T1 0 5 G SE proa f aiae to SIP Session Timer seconds T2 4 sem server the value should SIP Session Timer seconds T4 5 com nortelnetworks firewall Subscribe Period seconds 1800 Codecs Choose the codecs you want DTMF Type RFC2833 Qo to use How to INFO DTMF
34. Settings gt Advanced gt Keypad Lock interface to disable this option To enable keypad lock via Web interface Click on Phone gt Preference gt Keyboard Lock to do the relating changes Please refer to the instructions above for the parameters detail WEB Language English v Q NOTE DHCP Time Disabled v Time Zone Time Zone 8 China Bejing Y Choose the time zone AA you are in Primary NTP Server cn pool ntp org Y NTP Server The server which is used Secondary NTP Server cn pool ntp org S to synchronize the clock of the phone Update Interval seconds 1000 amp Update Interval Daylight Saving Time Automatic v EA Specify the interval at which the unit will Fixed Type By Date f By Week refresh the time StartTime Month Day Hour Daylight Saving Time The parameter used to EndTime Month Day Hour do the daylight saving Offset minutes Manual Tene Enable or disable to set Manual Time Disabled y Q9 time manually Time Format 24 Hour vi Ring Tone The upload ringtones Live Dialpad Disabled Q9 must be format of wav whose sampling rate Inter Digit Time 1 14 seconds 4 Q should be 8K mono 16 l l bit U law compression Flash Hook Time lt 800ms D Keyboard Lock Disabled SA EA WatchDog Del 9 ES Ring Type Upload Ringtone Upload Cancel Confirm Cancel Note 1 The default password for unlock is admin 2 Users can make emergency calls when the phone is lo
35. Tone Type via Web interface Click on Phone gt Preference gt Ring Type highlight the specific one in the scroll down Menu click Confirm button to save the change Users can also delete the specific one by clicking the Delete button 16 Enterprise IP Phone Customizing Your Phone WEB Language English v amp B 4 NOTE DHCP Time Disabled v C Time Zone 8 China Bejing wl Choose the time zone you are in Primary NTP Server cn pool ntp org amp j NIP Server The server which is used Secondary NTP Server cn pool ntp org amp to synchronize the clock 1 of the phone Update Interval seconds 1000 g Update Interval Daylight Saving Time Automatic v amp Specify the interval at m which the unit will Fixed Type By Date C By Week refresh the time StartTime Month Day Hour Daylight Saving Time ESSE The parameter used to EndTime Month Day Hour anta the daylight saving Offset minutes ae cabl 3 Enable or disable to set Manual Time Disabled 9 time manually Time Format 24 Hour o cem The upload ringtones Live Dialpad Disabled must be format of wav whose sampling rate Inter Digit Time 1 14 seconds 4 eyes 8K mono 16 w compression Flash Hook Time lt 800ms 1 1 Keyboard Lock Disabled E WatchDog Enabled v Ring Type Ring1 wav v Del EN Ringl wav KI Wie Upload Ringtone Ring2 w
36. Y Enabled e Disabled w o Disabled w Disabled Cancel Configure watchdog via web interface Click on Phone gt Preference gt WatchDog in or disable this function WEB Language DHCP Time Time Zone Primary NTP Server Secondary NTP Server Update Interval seconds Daylight Saving Time Fixed Type StartTime EndTime Offset minutes Manual Time Time Format Live Dialpad Inter Digit Time 1 14 seconds Flash Hook Time 800ms Keyboard Lock WatchDog Ring Type Upload Ringtone Confirm 88 English Disabled si 8 China Bejing cn pool ntp org Icn pool ntp org 11000 Automatic i C By Date Ic By Week Month Day Hour Month Day Hour Disabled o 24 Hour v ei Disabled zl 4 o 1 ap Disabled Enabled v Enabled Del ois Upload Cancel Cancel the pull down menu select enable EJ NOTE Time Zone Choose the time zone you are in NTP Server The server which is used to synchronize the clock of the phone Update Interval Specify the interval at which the unit will refresh the time Daylight Saving Time The parameter used to active the daylight saving time Manual Time Enable or disable to set time manually Ring Tone The upl
37. alphanumeric modes 4 Select and configure a special ring tone for the contact 5 Use the navigation keys to select the group which you want to configure 6 Press OK button to add the contact or Menu key to cancel the change To configure delete a contact via Phone interface 1 Press Menu gt Directory gt Local Directory 2 Select a group and press OK button 3 Use the Up Down navigation key to highlight the contact you want to configure delete then press left right navigation keys to Configure Del page jd Edi t ULL AT den 4 Make the desired changes press OK button or press Menu return to previous menu To move a contact to the Blacklist via Phone interface 1 Press Menu gt Directory gt Local Directory 2 Select a group and press OK button 3 Use the Up Down navigation keys to highlight the contact you want to move then press left right navigation keys to M2B page 4 Make the desired changes press OK button or press Menu return to previous menu 5 It will pop up a warning frame asking whether Confirm to move the contact 6 Press OK button to confirm the operation or press the Menu button to return to the directory To move a contact in History to Contacts via Phone interface 1 Press MENU gt History 2 Use the navigation keys to highlight a record then press the CONTACT hot key to enter the configure page AA Enterprise IP Phone Customizing Your Phone To add delete configure the contac
38. anced Settings gt Auto Provision 2 Enter the URL User Name and Password 3 Press the Save hot key to save the changes The parameters of the Autoprovision Parameter Description Update Protocol The phone can be updated via TFTP FTP or HTTP TFTP Server If you select TFTP as protocol TFTP you need to enter the TFTP server IP address and port Users can specific the period that your phone checks the new Check new config firmware from the server Power on Repeatedly Weekly Power on Repeatedly Power on Weekly and Disabled Scheduling Users can specific the period in days which the phone checks and updates the new firmware the range is 1 30 days Note Any power interruption during the following process will most likely lead to a flash memory error As a result the system cannot boot up anymore The upgrade priority is PNP Custom Option URL by descending Users can also delete some configuration options by Auto provision for example to delete the admin password Automatic firmware upgrade via the keypad is available only under the circumstance of all accounts unregistered or unsuccessfully registered If the automatic firmware upgrade via the keypad is necessary please contact your system administrator for the specific function code Decryption This IP phone can support y000000000007 cfg and mac cfg files encryption and decryption for user authentication to realize security usage If there are any encrypted y0
39. anced to do the relating configuration Users can consult your system administrator for more information a as S oe Internet Port WAN PCPort Advanced LDP Y EJ NOTE Active Disabled v VLAN Se A VLAN is a logical local Packet Interval 120 Scope 1 3600s area network or LAN that extends beyond a van Q single traditional LAN to a p group of LAN segments configurations VID 0 0 4094 USRPRIORITY r E Qos Ss When the network PC Port Active Disabled v capacity is insufficient QoS could provide VID 0 0 4094 priority to users by setting the value USRPRIORITY 10 v S Local RTP Port Port Link Define the port for voice transmission WAN Port Link auto negotiate V PC Port Link auto negotiate Voice Qos Voice Qos 40 0 63 SIP QoS 40 0 63 Local RTP Port MaxRTPPort 11800 0 65535 MinRTPPort 11780 0 65535 WebServer ES LLDP The Link Layer Discovery Protocol LLDP is a vendor neutral Layer 2 protocol that allows a network device to advertise its identity and capabilities on the local network Enable LLDP function the phone will go to switch to get related VLAN parameters automatically Synchronous with VALAN in switch To configure LLDP settings via Web interface 1 Click on Network gt Advanced gt LLDP gt Active in the pull down Menu select Enable 2 Then enter the corresponding packet interval in Packet Interval
40. av UE Ring3 wav Rin g4 wav Ring5 wav Ring6 wav Confirm Ring7 wav Ring8 wav Note The ring tone file of system cannot be deleted To upload the new Ring Tone via Web interface 1 Click on Phone gt Preference gt Upload Ringtone 2 Click Browse button to select the specific ring tone file 3 Click Upload button to upload the file Note The ring tone file format must be in 16bits WAV format via Ulaw Compression 8K sample rate monophony Blank or other special characters can not be included in the file name Enterprise IP Phone Customizing Your Phone To specify ring tones for a specific account via Web interface Click on Account gt Basic gt Ring Type option and highlight the preferred one for the selectn account in the scroll down menu then click Confirm button to update the change Codecs gt gt Advanced gt gt por Register Name User Name Password SIP Server Enable Outbound Proxy Server Outbound Proxy Server Transport Backup Outbound Proxy Server NAT Traversal STUN Server Voice Mail Proxy Require Anonymous Call On Code Off Code Anonymous Call Rejection On Code Off Code Missed call log Auto Answer Ring Type Confirm Codec Selection 378 378 10 1 4 45 Disabled v UDP v Disabled v o v off v Enabled v Disabled wv common wv ngl wav ng2 wav ng3 wav n
41. basic account setting information The following table lists the instruction of the field about the advanced Account Setting Field Name Description UDP Keep alive Defines whether to active the phone UDP Keep alive Message mechanism The default is Enabled UDP Keep alive This parameter specifies how often the phone will send a Interval seconds packet to the SIP server Default is 30 seconds Login This parameter specifies the time frequency that phone Expire seconds refreshes its registration The default interval is 3600 seconds Local SIP Port Local SIP port The default value is 5060 The parameter allows you configuring the proxy to send RPort responses back to a particular address and port The default is disabled This document defines an extension to the Session Initiation Protocol SIP This extension allows for a periodic refresh of SIP Session Timer SIP sessions through a re INVITE or UPDATE request The refresh allows both user agents and proxies to determine if the SIP session is still active Subscribe This parameter could configure the period of the subscription Period seconds The default value is 3600 DTMF Type Select the DTMF type Users can only configure these settings via Web interface 1 Click on Account 2 Select the desired account 3 Click on Advanced to do the relating settings Users can consult your system administrator for more information TLS TLS Transport Layer Security an IETF standards t
42. cked O Enterprise IP Phone Customizing Your Phone Audio Settings Volume Users can adjust the volume of handset speaker headset To adjust the volume when you are not in an active call 1 Press Menu gt Settings gt Basic 2 Scroll to Phone Volume and press OK button highlight the one you want to adjust the volume use the Volume Adjustment Bar or navigation keys to adjust the volume 3 Press OK button to save the contrast change or Menu key to cancel 4 And users can also press the Volume Adjustment Bar to adjust the ring volume when the phone is in idle status To adjust the volume when you are in an active call When Handset Headset Hands free mode is activated press the Volume Adjustment Bar to a comfortable level Note The volume can only be adjusted via Phone interface Ring Tones Users can adjust the type and volume of the ring tone To adjust the Ring Tone Type via Phone interface 1 Press Menu gt Settings gt Basic 2 Scroll to Ring Tone and press OK button 3 Use the navigation keys to highlight the specific one 1 Hi ngl wav Ainge wav 4 Press OK button to save the contrast change or Menu to cancel To adjust the volume via Phone interface 1 Press Menu gt Settings gt Basic 2 Press Phone Volume gt Ring Volume use the Volume Adjustment Bar or navigation keys to adjust the volume 3 Press OK button to save the contrast change or Menu key to cancel To change the Ring
43. configuration there is a pull down menu in the Type field select Hold from the list 2 Click Confirm button to save the changes DND If the key is configured as DND key you are allowed to active the DND function immediately when you press it Press it again to deactivate DND mode A Enterprise 1P Phone Advanced Phone Functions To configure the key as DND 1 Click on Phone gt DSS Key gt Line Key select one of the keys you want to make the configuration there is a pull down menu in the Type field select DND from the list 2 Click Confirm button to save the changes Redial If the key is configured as Redial key press this key under the idle status it will enter the Dialed Calls interface then users can select a special line to call out by pressing the line keys To configure the key as Redial 1 Click on Phone gt DSS Key gt Line Key select one of the keys you want to make the configuration there is a pull down menu in the Type field select Redial from the list 2 Click Confirm button to save the changes Call Return When the key is configured as Call Return key you are allowed to dial out the last phone call you received To configure the key as Call Return 1 Click on Phone gt DSS Key gt Line Key select one of the keys you want to make the configuration there is a pull down menu in the Type field select Call Return from the list 2 Click Confirm button to save the changes Record Call rec
44. d vi BEER om 3 Hotline Number Key As Send d When you pick up the phone it will dial out the Reserve in User Name Enabled v hotline number l automatically Button Sound Enabled v IMS us Upload Logo Send Sound Enabled v The picture must be A4Aa3a Enterprise IP Phone Basic Call Functions In addition you can enable or disable the phone to forward an incoming call to international number which begins with the international call prefixes of 00 If you need specify the international call prefix contact your system administrator for more information Forward international is enabled by default To configure Forward International via phone interface 1 Press Menu gt Settings gt Advanced Settings gt Fwd International 2 Select Disable or Enable in the pull down menu of Fwd International 3 Press Save to save your changes Intercom Intercom mode is useful in an office environment as a quick access to connect to the operator or the secretary To configure Intercom option via phone interface 1 Press Menu gt Features gt Intercom to enter the configuration page 2 Intercom Allow To configure whether to answer the incoming intercom calls 3 Intercom Mute To configure whether to mute the incoming intercom calls automatically 4 Intercom Tone To configure whether to play ring tones when there is incoming intercom calls to your extension 5 Intercom Barge To configure whether to answer the incomi
45. e via call forward the phone will display the Caller ID of the new party Similarly the new party will display the Caller ID of the original caller and the redirected call information indicated by DIVERSION or HISTORY INFO header Call Diversion example 1 Alice calls John 2 John s phone is busy 3 John s phone forwards the incoming call to another party Mary 4 Alice s phone displays the Caller ID of the new party Mary 5 Mary s phone receives a call and displays the caller ID of the initiator Alice and the diverted party John A Enterprise IP Phone Advanced Phone Functions See example of the phones LCD below Alice s phone Mary s phone af Talking From FWD Transfer 3606 Yia J ohn Alice 3606 calls John s phone which is busy Mary 3601 receives the incoming call from Alice and diverts to Mary diverted from John Diversion is not available on all servers Please contact your system administrator for more information Redirected call information is sent by SIP message in the Diversion header per draft levy sip diversion 08 or the HISTORY INFO header per RFC 4244 It depends on the server Multiple diversions may take place on the phone The phone receiving a diverted call e Mary s phone in example above with the Diversion header will display the information of the last diverted party last encountered the phone receiving a diverted call e Mary s phone in examp
46. e For example family 3 Internal Ringer File To select a special ring tone for the group 4 Click Confirm button to save the changes si 1 2 3 Spoj 5d D gt M 10 CR IC s cz ol 3 gt pojeno YCE CR s r o Venhudova 6 614 00 Brno CR IC 25317571 DIC CZ253179714 Tel 420 539 088 010 a Fax 420 539 088 000 E mail joyce joyce cz Web www joyce cz www joyce energie cz Released for firmware versions V61 Enterprise IP Phone Trouble Shooting Trouble Shooting I can not register to the server 1 Check the IP address If you configure your WAN port in DHCP mode please make sure that your DHCP server is on 2 Check your gateway 3 Check your DNS server 4 Make sure your account information is the same as you have got from your ISP 5 Check whether the SIP server is on 6 Check the SIP register port the default value is 5060 I can t get the 1P address 1 Make sure you have plugged the Ethernet cable into the WAN port 2 Make sure that the DHCP server is on and there are available IP addresses in the server 3 Try to configure your WAN port to static IP client mode During a call I can not hear any voice 1 Make sure your handset is tightly connected with the phone 2 Check whether you have muted the conversation or not 3 Consult the outbound server details with your ITSP Have DTMF problem 1 Check which kind of DTMF you are using and whether it is compatible
47. e during the conversation three phone parties can communicate with each other To establish a conference 1 Press the CONF button during an active call 2 The first call is placed on hold You will hear a dial tone Dial the number to conference in then press the SEND key 3 Press the Menu key to stop the conference in operation before the call is answered 4 When the call is answered users can have a private conversation at first And then press the CONF button the conference call will now include you and the other two parties 5 Hang up to disconnect all parties Network Conference If you want to make a conference with more than three people users can open the function of network conference This function needs the server s support If you enabled this function users can put the meeting conference on the server To enable network conference via web interface 1 Click on Account Account X Advance Conference Type there is a pull down menu select Network from the list 2 Enter the Conference URI O Enterprise IP Phone Basic Call Functions 3 Click Confirm button to save the changes A O E a flluucie administrator 100 reliable retransmission Disabled Q Enable Precondition Disabled gA Subscribe Register Disabled v amp Subscribe for MWI Disabled sl MWI Subscription Period Scope 0 84600 3600 seconds Caller ID Header FROM sl Use S
48. e appropriate input method or enter the password via the web user interface Configuring via keypad Network Settings Press MENU gt Settings gt Advanced enter the password and select Network gt WAN Port PC Port VLAN Web Type 802 1x Settings to enter the internet relating configuration page Account Settings Press MENU gt Settings gt Advanced enter the password and select Accounts gt OK to configure the account settings Users can refer to Configuring via Web Page for the parameter details Enterprise IP Phone Overview Overview Keypad Instruction DTMF Keypad Navigation Keys olume Adjustment Bar Users can check the following list which introduces the IP phone s keypad in details Power Indication LED It will show the power status it will be on if the phone is powered off if the phone is not powered and blink when someone calls in or there is a call on mute Hot Keys In different interfaces different functions of the hot keys Line Keys This buttons are used to active up to the two user accounts DTMF Keypad Use the DTMF hard keys to enter numbers letters and special characters Depending on the selected input mode users can enter digits lower upper case or special characters gt Enterprise IP Phone Overview Navigation Keys Use the navigation keys to navigate in the display Menus and Confirm cancel actions Audio Device Control Keys Use the audio de
49. e number which you want to dial out from the call list the phone will dial out by corresponding account Call Panel ME AN A co Local Phone Book Blacklist Phone Call Info Dial Hangup EE Dial a Number Outgoing Identity Call List Dialed List 378810 1 4 45 M Un 4 AM ra 6 Wed Oct 13 Wed Oct 13 Wed Oct 13 Wed Oct 13 Wed Oct 13 Wed Oct 13 Missed List On 4 WN ra e Receiv Wed Oct 13 Wed Oct 13 Wed Oct 13 Wed Oct 13 Wed Oct 13 Wed Oct 13 Wiad Met 12 ed List 19 50 19 49 19 12 19 11 19 05 18 53 21 36 20 29 16 41 16 38 16 29 16 28 16 50 3 1010 1 4 45 371 10 1 4 45 202 10 1 5 221 1144 192 168 1 10 10 1 3 186 10 1 3 186 375 10 1 4 45 378 10 1 4 45 1144 192 168 1 10 375 10 1 4 45 375 10 1 4 45 375 10 1 4 45 375 10 1 4 45 275101445 1155 373 10 1 4 45 373 10 1 4 45 201 10 1 5 221 201 192 168 1 10 16 10 1 2 224 373 10 1 4 45 377 10 1 4 45 1155 192 168 1 10 372 10 1 4 45 373 10 1 4 45 373 10 1 4 45 373 10 1 4 45 273min1 A As v E On A WN ra Wed Oct 13 Wed Oct 13 Wed Oct 13 Wed Oct 13 Wed Oct 13 Wed Oct 13 21 41 19 48 19 45 19 35 19 26 19 25 378 10 1 4 45 371 10 1 4 45 202 10 1 5 221 202 10 1 5 221 202 10 1 5 221 202 10 1 5 221 204 201 201 201 377 10 1 4 45 373 10 1 4 45 204 10 1 5 221 201 10 1 5 221 201 10 1 5 221 201 10 1 5 221 OEE Enterprise IP Ph
50. e the Min Length and the Max Length and then click Confirm button to save Block Out The specific phone numbers can be forbidden to be call out from your IP phone 1 Click on Phone gt Dial Plan gt Block Out 2 Enter the phone number and Account and click Add button to save the changes or select the specific one in the list click Del button to delete the record 3 Users can select a record to modify then click Configure button to submit A Enterprise IP Phone Customizing Your Phone 4 Users cannot dial out the number from your IP phone unless it is removed from the forbidden List et E M Preference Features DSSKey Action URL Voice Ring Tones Dial Plan Replace Rule gt gt SA EJ NOTE Dial now gt gt Digit 0 9 Area Code gt gt Identifies a specific digit do not use if it is Block Out gt gt defined as send key Index Block Out Number Account a is d digit dialed 1 0147 1 E that is included in the 2 014852 2 C EE 3 PR digit digit digit 4 r Specifies a range as a comma separated list 5 i x C Matches any single 7 p digit character which is 8 C dialed 9 ju 10 B Matches an arbitrary number of digits Block Out Number Account Add Edit Del Note 1 In the Account field users can enter 1 2 3 1 represents Account 1 2 represents Account 2 if the account box is empty it mean this rule works for all accounts
51. e the changes Forward If the key is configured as Forward key press this key under the idle status the IP phone will turn to the forward page and users can configure the Forward to number then when there is any call to the extension number will be forwarded to the configured number automatically To configure the key as Forward 1 Click on Phone gt DSS Key gt Line Key select one of the keys you want to make the configuration there is a pull down menu in the Type field select Forward from the list 2 Enter the extension number you want to forward to in the Extension field 3 Click Confirm button to save the changes Transfer You are able to configure the key as a transfer key to perform the Blind Attended Semi Attended Transfer To configure the key as Transfer 1 Click on Phone gt DSS Key Line Key select one of the keys you want to make the configuration there is a pull down menu in the Type field select Transfer from the list 2 Enter the Number in the Value field when you are on a conversation press this key the phone will Blind transfer to the number Or users can leave it black to configure as the Transfer button 3 Click Confirm button to save the changes Hold The key can be configured as a hold key Users can use this key to hold and retrieve a call during the conversation To configure the key as Hold 1 Click on Phone gt DSS Key Line Key select one of the keys you want to make the
52. ecify what IP addressed may send SNMP requests to the phone To configure SNMP via Web interface 1 Click on Network gt Advanced 2 Select Enabled in the pull down menu of SNMP Active AA Enterprise IP Phone Advanced Phone Functions 3 Enter the Port number and Trusted Address snmp Active Enabled e Port 161 065535 Trusted Address 192 168 1 10 4 Click Confirm to save your configuration Note 1 You may use several trusted IP addresses separated by space For example 192 168 3 10 192 168 3 78 will allow accesses from the two listed IP addresses 2 Wildcards are not supported here The table below shows part of the available object identifiers OID on the phone MAX Description ACCESS The textual identification of the contact person for this 1 3 6 1 2 1 37459 2 1 1 0 managed node together with information on how to read only contact this person If no contact An administratively assigned name for this managed node By convention this is the node s fully qualified peo dom domain name If the name is unknown the value is the tony zero length string 1 3 6 1 2 1 37459 2 1 3 0 The physical location of this node e g telephone closet 3rd floor If the location is unknown the value read only is the zero length string 1 3 6 1 2 1 37459 2 1 4 0 The time in hundredths of a second since the network management portion of the system was last re read only initialized 1 3 6 1 2 1
53. ed On Code el Ox Coda Off Code ed The code that will be sent to PBX when itis No Answer on of switched On After Ring Time seconds 10 v SA Off Code SE o The code that will be ER sent to PBX when it is On Code amp 3 switched Off Off Code Call Waiting This call feature allows General Information your phone to accept other incoming calls Call Waiting Enabled 9 during the conversation 2 a Key As Send Call Waiting Tone Enabled o Salat or F a ihe Auto redial Disabled v O send key CAM meest Key As Send SA When you pick up the it will dial out the Mi Enabled vi Set keys as call out function ba automatically Button Sound Enabled 4 Upload Logo Send Sound Enabled v The picture must be Hot Line To configure the hot line number via the IP phone interface 1 Press Menu gt Features gt Hot Line to enter the configuration page Hot Humber 123 2 Enter the hot line number and configure the HotLine Delay for example 20 seconds then press OK button to save the changes 3 When you pick up the handset or press the speaker button and it will dial out the number automatically if you do not press any keys for 20 seconds To configure the Hot Line via the Web interface 1 Click on Phone gt Features Enterprise 1P Phone Customizing Your Phone 2 Input the Hotline Number and Hotline Delay and then click Confirm button to save the change On Code Off Code Busy Target On Code Off Code No A
54. er Failed Off hook 3 Click Confirm to save the Configuration Note Action URL is allowed to be HTTPS URL for more details contact with the system administrator The following table provides Variables can be used in the Action URL Descriptions MAC Address of the phone IP Address of the phone Device model name of the phone Firmware version of the phone SIP URI of the active user User part of the SIP URI of the active user Host part of the SIP URI of the active user SIP URI of the caller SIP URI of the callee Display name of the caller Display name of the callee Call id Call duration callDirection Indication of the call as sender or recipient Action URI Opposite to Action URL Action URI allows the phone to interact with web server applications by receiving and handling HTTP GET requests To simply verify this feature you can enter the following string into the browser address bar and press Enter http 192 168 10 5 cgi bin ConfigManApp com key DNDOn A Enterprise IP Phone Advanced Phone Functions Then the phone with the IP Address of 192 168 10 5 if existed will turn on DND Be aware that only predefined phone events are supported by the phone The following table provides the predefined phone events Phone Events Descriptions key 0K key ENTER ress the OK button or Enter soft ke Press the transfer button Increase the volume Reduce the volume key MUTE Press the wwe button key F_HO
55. erface language depends on your computer Operation System It will automatically match the language with your computer and browser It also supports French German Italian Polish Turkish Portuguese Spanish etc Users can change the language for the phone user interface and the web user interface independently from each other Note All languages may not be available for selection The available languages depend on the language packs currently loaded to the IP phone Please contact with your system administrator for more information about loading language packs To change the language via Phone interface 1 Press MENU gt Settings gt Basic gt Language z Enterprise IP Phone Customizing Your Phone 1 Engl i sh 2 Deut sch 2 Scroll through the list of available languages 3 Press OK button when the desired language is highlighted The language appears on the graphic display will be changed to the one you select 4 Press MENU key to return to the previous screen Time and Date The time and date appears on the idle screen of the IP phone If the phone cannot obtain a time and date from the call server please contact your system administrator if the time or date is incorrect Users can configure the time manually or via the SNTP server which is used to synchronize the time To change the Time and Date via the Phone interface 1 Press Menu Settings Basic Time Date 1 SNTP 2 Manual 2 If SNTP
56. ess Menu gt Features gt Auto Redial to enter the configuration page 1 Auto Hedi al P 2 By the navigation keys users can select whether to enable the Auto Redial function 4 Disable 3 Press the navigation keys to select and configure the Redial Interval It is measured by seconds 4 Press the navigation keys to select and configure the redial times 5 Press OK button to save the changes Note If you enable the auto redial function then without operations for 5 seconds in the auto redial interface it will turn to the idle interface automatically To configure auto redial via the Web interface 7a Enterprise IP Phone Customizing Your Phone 1 Click on Phone gt Features gt Auto Redial 2 Select Enabled or Disabled in the pull down Menu then click Confirm button to save the change Off Code ES Target Busy C lon loff The number to which the incoming calls will be Target GI forwarded On Code E RES Off Code SA The code that will be sent to PBX when it is No Answer C lon loff switched On After Ring Time seconds 10 v i Off Code T t o The code that will be SE sent to PBX when it is On Code Q switched Off Off Code amp j Call Waiting This call feature allows General Information your phone to accept other incoming calls Call Waiting Enabled during the conversation Vaiti Enabled wv Key As Send EE E Select or as the Auto redia
57. ess the navigation keys to select whether to enable the anonymous call function This feature allows the subscriber to make a call with the display of their calling identification information blocked 4 If you want to realize this function by server please select and enter the Anonym On Code and Anonym Off Code When you select to enable the anonymous call function on your IP phone it will send information to the server and the server will enable disable the anonymous call function for your IP phone automatically 5 Press the navigation keys to enter and select whether to enable the Anonymous Rejection function The feature allows the subscriber to reject all calls from callers who have blocked the display of their calling identification information calling number and calling name 6 If you want to realize this function by server please select and enter the Reject On Code and Reject Off Code When you select to enable the Rejection option on your IP phone it will send information to the server and the server will enable disable the rejection anonymous call function for your IP phone automatically Note This configuration is only available for the current default account 7 Press OK button to save the changes A Enterprise IP Phone Customizing Your Phone To configure the anonymous call via the Web interface 1 Click on Account gt Basic gt Anonymous Call to do the relating changes Please refer to the instruction above fo
58. ession Timer Disabled v Session Timer seconds D i Refresher Uac v Use user phone Disabled e D i Voice Encryption SRTP loni lor ptime ms 20 v Ei BLF List URI SA Shared Line Disabled Dialog Info Call Pickup Disabled Es BLA Number Es BLA Subscription Period Scope 60 7200 300 EA SIP Send MAC Disabled SIP Send Line Disabled 9 SA SIP Registration Retry Timer Scope 0 1800 30 seconds Enable Signal Encode Disabled mu Signal Encode Key Conference Type Local v Lacal id Confirm Cancel To establish a conference 1 Press the Conf hot key during an active call 2 Dial the number to conference in then press the Send hot key 3 When the call is answered press the CONF button 4 After starting a three way conference press Conf button to enter conference dialing interface and invite another party to participate in teleconference 5 After starting conference press Hold key to hold local call without influencing others in conference Voicemail Your voice mailbox messages which are usually stored on a media server of your local or hosted VoIP telephony system can be accessed from your phone New voice messages can be indicated both acoustically and visually as described below e The idle screen will indicate the new voice messages coming e The MESSAGE button will be lighted To configure the Voicemail code via Phone interface 1 Press Menu gt Messages gt Voice
59. f icons on its LCD users can refer to the following table for their meanings Icon Description ei Flashes when the internet is disconnected lt A Missed calls 4 Call in E Call out cab Input Method all letters and numbers dog Input Method numbers gl Input Method multi lingual letters in lower case ap Input Method multi lingual letters in upper case 4 Call mute MEM Call hold ES Voicemail Icon Description 3 Enterprise IP Phone Overview r Call forward Auto answer DND DND E Keypad Lock Ve In handset mode A In headset mode wi In speaker mode User Interface There are two ways to customize specific options on your phones 1 Using keypad and display on the phone 2 Using Web user interface in an Internet browser from your PC please refer to Configuration and Registration to get into the Web interface In many instances it is possible to use both the user interfaces to operate the phone and change settings some however are only possible via a phone or web user interface Please refer to the following table for differences Phone Options Phone UI Web UI Status IP MAC Firmware v Network Phone Accounts Call Features Forward Call Waiting DSS Keys Key as Send Hot Line Anonym Call Auto Redial DND ReDialTone v Emergency BusyToneDelay Return code when refuse Return code when DND Dial Plan Tones Intercom Call Completion 3 D
60. g4 wav ng5 wav ing6 wav ng7 wav ng8 wav The IP phone supports the following voice codecs G722 G723 53 G723 63 G726 16 G726 24 G726 32 G726 40 G729 PCMU and PCMA K o ch 5060 5060 Ka o ch 5060 K o ch 3478 K o User account provided by VoIP service provider NAT Traversal Defines the STUN server will be active or not Proxy Require A special parameter just for Nortel server If you login to Nortel server the value should be com nortelnetworks firewall Codecs Choose the codecs you want to use Advanced The Advanced parameters for administrator Users can enable disable the desired codecs via Web interface Please contact your System Administrator for more details about the codecs 3 Enterprise IP Phone Customizing Your Phone To enable disable the codecs 1 Click on Account gt Codecs o MENE NOTE Display Name gt SIP service subscriber s name Basic gt gt which will be used for Caller ID display Codecs gt gt Register Name SIP service subscriber s ID Disable codecs AS used for authentication PCMA User Name User account provided by VoIP service provider 4 NAT Traversal Defines the STUN server will be active or not 1 Proxy Require A special parameter just for Nortel server If you login to Advanced gt gt Nortel server the value should be com nortel
61. his key 4 Click Confirm button to save the changes Group Pick up When you configure a Group Pick Up key you specify the extension group that you want to monitor Then when the monitored group receives a call users can press this key to pick up the incoming call If the group receives multiple calls o ea Enterprise IP Phone Advanced Phone Functions simultaneously you will pick up the specific one the server configures to you To configure the key as Group Pick Up 1 Click on Phone gt DSS Key gt Line Key select one of the keys you want to make the configuration there is a pull down menu in the Type field and select Group Pick Up from the list 2 Enter the feature code for example 78 in the Value field 3 In the Line field select a line for which to apply this key 4 Click Confirm button to save the changes Call Park Call Park is a feature that allows a person to put a call on hold at one telephone configuration and continue the conversation from any other telephone configuration The call park feature is activated by pressing a preprogrammed button or a special sequence of buttons When the conversation which is monitored was transferred to an unused extension number users can press this key to retrieve the call To configure the key as Call Park 1 Click on Phone gt DSS Key gt Line Key select one of the keys you want to make the configuration there is a pull down menu in the Type field select Call Pa
62. hone gt DSS Key gt Line Key select one of the keys you want to make the configuration there is a pull down menu in the Type field select Private Hold from the list 2 Click Confirm button to save the changes Shared Line The Shared Line Appearances SLA which is also named as BLA feature allows subscribers to share SIP lines and also provides status monitoring of the shared line When a user places an outgoing call using such an appearance all members belonging to that particular SLA group are notified of this usage and are blocked from using this line appearance until the line goes back to idle state or when the call is placed on hold Similarly all members of the SLA group are notified of an incoming call and the call can be picked up on a line appearance associated with the SLA extension To configure the key as Shared Line 1 Click on Phone gt DSS Key gt Line Key select one of the keys you want to make the configuration there is a pull down menu in the Type field select Shared Line from the list 2 Enter the condition code in the Value field 3 In the Line field select a line for which to apply this key the default one is Line Ds 4 Click Confirm button to save the changes Automatic Call Distribution ACD The Phone supports an Automatic Call Distribution ACD feature for specific servers The ACD feature allows the ACD system to distribute calls from a queue to registered IP phone users agents To use the AC
63. idle ringing or busy of other SIP accounts User can dial out on a BLF configured key To configure the key as BLF 1 Click on Phone gt DSS Key gt Line Key select one of the keys you want to make the configuration there is a pull down menu in the Type field and select BLF from the list 2 Enter the number you want to monitor in the Value field 3 In the Line field select a line for which to apply this key 4 And then enter the feature codes in the extension field 5 Click Confirm button to save the changes Please refer to LED Instruction for more details about the LED status in different situation Note In the Web interface users can also configure the pickup number to active the pickup function For example if you set the BLF number as 212 and the pickup number is 83 then when there is an incoming call to 212 press the BLF key it will call out the 83 automatically to pick up the incoming call on 212 BLF List BLF list is a function which can monitor the group status it is not one to one monitoring but the information feedback from the server to decide which BLF list will ea ooo Enterprise IP Phone Advanced Phone Functions monitor which account To configure BLF List via web interface 1 Click on Account gt Advanced gt BLF List URI enter the BLF List URI 2 Then enter the BLF List Code in the BLF List Code field 3 Click Confirm button to save To configure the key as BLF List 1
64. ion of blacklist is the same as contact 4 NOTE aa 147852 Auto blacklistnote owns om tA Wn m HW yy yy yy yd e Move To Contacts Delete All Del Name Number Mobile Num Other Num Account Auto A ET Other Settings Key as Send Users can configure a specific button or to active as the send button To configure the send key via the IP phone interface 1 Press Menu gt Features gt Key as Send to enter the configuration page Key as Send a H F 2 Press the Left Right navigation keys to select a button that you want to use as the send key or disable this option 3 Press OK button to save the changes To configure the send key via the Web interface 1 Click on Phone gt Features gt Key As Send NB Enterprise 1P Phone Customizing Your Phone 2 Highlight the specific one in the pull down menu then click Confirm button to save the change Preference Features DSSKey Action URL Voice Ring Tones Dial Plan Forward amp s El NOTE Always jon oft Forward This feature allows you Target o to forward an incoming On Code call to another phone number Off Code amp j Target Busy C lon loff The number to which the incoming calls will be Target forward
65. is selectn the phone will automatically get the time from the specific NTP Server Use the navigation keys to highlight the specific options and do the relating changes Users can configure the Time Zone NTP Server1 Server2 and DST respectively 3 If Manual is selectn the time can be configured manually Use the navigation keys to highlight the option and enter the specific date and time Dat e D b Y 10 10 4 Press OK button the time appears on the idle screen will be changed Or press Menu key to return to the previous screen To configure the time format via the Phone interface 1 Press Menu gt Settings gt Basic gt Time Date gt Time Date Clock 1 24 Hour F 2 Use the Left Right navigation keys to select a preferred time format 12 hour or 24 hour 3 Press OK button to save the changes and return to the previous screen To change the Daylight Saving Time Settings via the Web interface 1 Click on Phone gt Preference gt Daylight Saving Time to do the relating changes 2 Select Enable option then users can configure the Daylight Saving Time 3 Select Automatic There is a table named as AutoDST xml has been saved in the configuration file If the table includes daylight saving time of your time zone it will Show the Fixed Type By Date or By Week And the daylight saving time is Enterprise IP Phone Customizing Your Phone unchangeable unless to update the AutoDST xml via auto p
66. l TER Q send key e Number Key As Send v Enable Disable auto redial you pick up the phone it will dial out the Reserve in User Name Enabled k hotline number l i automatically Button Sound Enabled v Upload Logo Send Sound Enabled v The picture must be E 3 format of dob it can be Hotline Number Ed black and white or 2 gray scale Hotline Delay 4 ReDialTone gA Emergency gt Busy ToneDelay seconds 0 o Ringer Device for Headset Use Speaker v EA Headset Send Volume 1 53 29 Auto Answer Auto answer allows an incoming call to be answered without requiring any action by the user This is a useful feature for people who have difficulty in using their hands or fingers who have a visual impairment or who have a cognitive impairment Users can configure this function to a special account To configure Auto Answer via the IP phone interface 1 Press Menu gt Settings gt Advanced enter the password and press OK button 2 Then press Accounts gt Line X to enter the configuration page use the navigation keys to select Auto Answer option 2 Auto Answer 4 Di sable P 3 Use the navigation keys to enable or disable the auto answer function The default is Disable 4 Press OK button to save the changes To configure Auto Answer via Web interface 1 Click on Account gt Basic gt Auto Answer 2 Select Enabled or Disabled in the pull down menu 3 Click Confirm button to save the change 28 o
67. l arrasar api 63 ij 63 BIMBI M 63 e PO O O 64 ale dU 64 Gro PICK ie c R T 64 Call PF iaa 65 a gg COMI sra 65 OTME rra ns 66 WEST UID TETTE 66 Kore Cluoto T 66 CONT E 66 POL W iac urinario neones 67 MINA STOW carlos 67 io EH 67 BIV 67 e o PP e E O NO 68 Call da EISE 68 sss M T ii 68 SM iei EE 68 Mi8lisrezuzcelpertct e O 69 ig ei ie GS en G rr rh 70 PUDIIC elle EE 70 PIV Ate Te MT 71 EI TET O ES mo E E EEE TL TTE E 71 Automatic Call Distribution AC 71 Ager COU CU NEE 72 lo A o o o T A 72 a a la OP RETA 73 ACCION URL aaron 74 o WR E 75 ME ele fl e 76 SIP Diversion RE 77 Suppress DTMF Display oocccccccccnccncnnnnnnnnnnn nr 78 cn TUTTI 79 VOCS OP a ro E E 79 RING A o EU O UE O AO 81 TFOUBIC ee d Uu e WEE Enterprise IP Phone Getting Started Getting Started AS Packing List The following components are included in your package e Enterprise IP Phone e Phone Stand e Power Adapter Enterprise IP Phone Getting Started e Handset amp Handset Cord e Ethernet Cable e Quick Installation Guide amp Quick Reference e CD
68. le above with the History Info header will display the information of the first diverted party first encountered Suppress DTMF Display This feature allows the suppression of DTMF display when a number is dialed during an active call When the Suppress DTMF Display is disabled and you press number keys during an active call the IP phone displays each digit as dialed in the LCD interface When the Suppress DTMF Display is enabled the IP phone will display instead of dialed digits immediately in the LCD interface during the call In addition you can enable the Suppress DTMF Display Delay to display for a dialed digit with a 400ms delay To configure Suppress DTMF Display via Web interface 1 Click on Phone gt Features 2 Select Enabled in the pull down menu of both Suppress DTMF Display and Suppress DTMF Display Delay Suppress DMTF Display Enabled Suppress DMTF Display Delay Enabled Y 3 Click Confirm to save your configuration A Enterprise IP Phone Advanced Phone Functions Tone Settings Users can define the frequency and time period of all the following tones e Dial e Ring Back e Busy e Congestion e Call Waiting e Dial Recall e Record e Info e Stutter e Message e Auto Answer To configure the tone filed via Web interface 1 Click on Phone gt Tones 2 Enter the frequency and time period in ms as the following format Frequency Time Period for example 400 200 3
69. lls will be Target forwarded On Code on Code Of Code SA The code that will be SE sent to PBX when it is No Answer C Jon op switched On After Ring Time seconds 10 v amp Off Code Tarn e The code that will be sent to PBX when it is On Code S switched Off Off Code SA Call Waiting This call feature allows General Information your phone to accept other incoming calls l Call Waiting Enabled Y during the conversation 2 24 As Send Call Waiting Tone Enabled Y Busy waiting for the new or as the MILES Disabled Y e incoming call switches ey a Hotline Number Key As Send al When you pick up the phone it will dial out the Reserve in User Name Enabled kd hotline number automatically Button Sound Enabled v Upload Logo Send Sound Fnahled v The picture must be Users can also configure whether to open the Call Waiting Tone option in this page Call Transfer Users can customize your phone so that incoming calls are transferred directly to the third party such as another extension mobile phone number etc There are three ways to transfer the call Blind Transfer Attended Transfer and Semi Attend Transfer To Blind Transfer via phone interface 1 AandB is on an conversation A press TRAN Button to put B on hold then A can dial the third telephone number C and press the TRAN Button to call out A will turn to hold status for a short while and then turn to the idle status 2 After C ans
70. matically BB Enterprise IP Phone Customizing Your Phone To configure a Dial Plan via the Web interface 1 Click on Phone gt Dial Plan gt Replace Rule Preference Features DSSKey Action URL Voice Ring Tones Dial Plan Replace Rule gt gt a EJ NOTE Digit 0 9 Identifies a specific digit do not use s ff it is defined as send key digit digit Identifies any digit dialed that is included in the range digit digit digit Specifies a range as a comma separated list Index Prefix Replace Account 1 05 0599123456 1 123456 1 DO JO on A UN 10 a o o o a TA x Matches any single digit character which is Prefx Replace Account dialed Add Edit Del Matches an arbitrary number of digits Dia now gt gt Area Code Block Out gt gt 2 Enter the desired Prefix Replace and Account 3 Click Add button to save the changes 4 Users can also delete a specific one from the dial plan list byclicking Del button 5 Users can select a record to modify then click Configure button to submit Dial Now Dial now enables you to define the specific length of any number letter in advance for example xxx next time when users dial out the 123 whose length matches the Dial now rule the phone will dial out 123 immediately without pressing Send button RA Enterprise IP Phone Customizing Your Phone To configure a Dial
71. networks firewall Confirm Cancel Codecs Choose the codecs you want to use Advanced The Advanced parameters for administrator 2 Usethe navigation keys to highlight the desired one in the Enable Disable Codecs list and press the 7 to move to the other list 3 Click Confirm button to save the change Note i Codec Selection can be only configured via Web interface 2 If codec G722 is negotiated the LCD screen prompts call in process with HD voice Contact Management Configure Add Delete Contact Users can store a large number of contacts in your phone s directory Users can add configure delete dial or search for a contact in this directory The directory includes Local Directory and Blacklist Local Directo d Blacklist To add a Group via Phone interface 1 Press Menu gt Directory gt Local Directory 2 Use left right navigation keys to select AddGroup press OK button to enter to the Add Group page 3 Enter the group name and select the ring Enterprise IP Phone Customizing Your Phone 4 Press OK button to save Contact Li sa AddGrour To add a contact via Phone interface 1 Press Menu gt Directory gt Local Directory 2 Select a group and press OK button 3 Press Up Down navigation key to ADD page Press OK button to start adding a new contact enter Name phone number of the contact by the keypad Use the 2aB to select between numeric and upper lower case
72. ng intercom calls during a conversation If the option is enabled when there is incoming intercom calls to your extension if you are on an intercom conversation it will refuse the call automatically or it will put the current call on hold and put the incoming intercom call through 6 Select and configure the different options by navigation keys 7 Press OK button to save your changes During an Active Call Mute This function allows you to mute the microphone of the active audio device during a call users can not be heard by the other party Users can still hear all other parties while mute is enabled To mute resume the conversation Press button during a conversation to mute the current call the icon A will be shown on the LCD and the power indication LED will blink Press x again to get the microphone return to normal conversation When you press the MUTE button all of the conversations will be muted MAMAT Enterprise IP Phone Basic Call Functions Call Hold This call function allows you to place an active call on hold In this case your IP PBX might play a melody or message to the other party while waiting Other calls can be received and made while having a call on hold To hold resume a call 1 Press the HOLD button to put your active call on hold 2 During the call there will be a dodo sound for each 30 second suggesting that there is a current call in hold state 3 If there is only one call on hold
73. nges or Menu to return to the previous menu To configure PC Port via Web interface Click on Network gt PC Port to do the relating configuration users can configure the starting and end IP address only via Web interface Users can consult your system administrator for more information VLAN Setting VLAN is a group of hosts with a common set of requirements that communicate as if they were attached to the Broadcast domain regardless of their physical location The following table lists the instruction of the field about the VLAN Setting Field Name Description When the network capacity is insufficient QoS could provide Voice QoS DEEN priority to users by setting the value Local RTP Port Define the port for voice transmission WebServer Users can select the WebServer type Disable HTTP HTTPS or HTTPS amp HTTP To configure VLAN settings via Phone interface 1 2 3 4 5 6 Press Menu gt Settings gt Advanced Enter the password required scroll to Network option press OK button and select VLAN then press OK to enter Select WAN Port and press OK button to enter Use the navigation keys to select and configure the VLAN status input the VID Number Priority Press OK button to save the settings or Menu to return to VLAN menu Follow the same way to configure the PC Port option BL Enterprise IP Phone Advanced Phone Functions To configure VLAN settings via Web interface Click on Network gt Adv
74. nswer After Ring Time seconds Target On Code Off Code General Information Headset Prior Call Waiting Call Waiting Tone Auto redial Key As Send Reserve in User Name Button Sound Send Sound Hotline Number Hotline Delay ReDialTone Emergency Busy ToneDelay seconds Ringer Device for Headset Headset Send Volume 1 53 C On CH Off Enabled Enabled Disabled Tf Enabled Enabled Enabled 0 Use Speaker 29 E ADA ES M call to another phone number Target The number to which the incoming calls wil be forwarded On Code The code that will be sent to PBX when it is switched On Off Code The code that will be sent to PBX when it is switched Off Call Waiting This call feature allows your phone to accept other incoming calls during the conversation Key As Send Select or as the send key Hotline Number When you pick up the phone it will dial out the hotline number automatically Upload Logo The picture must be format of dob it can be black and white or 2 gray scale Set hotline number Headset prior allows the phone to use headset in priority To place a call using Headset Prior enable the Headset Prior feature physically connect your headset and press the HEADSET button to activate it for use Press the desired numeric keys to place a call will now connect to the headset automatically
75. o o gt o 4 Well D O eh C1 n A ESCH 1 2 3 Spojeno JOYCE CR s r o Venhudova 6 614 00 Brno CR IC 25317571 DIC CZ25317571 Tel 420 539 088 010 Fax 420 539 088 000 E mail joyce joyce cz Web www joyce cz www joyce energie cz WELL SIP T20 T20P User manual Released for firmware versions V61 About This Guide Thank you for choosing this Enterprise IP Phone which is especially designed for power users in the office environment It features fashion and sleek design abundant telephony applications broad interoperability with the popular 3 party VoIP products fulfilling the VoIP deployment needs from enterprise and ITSP In this User Guide you will find everything you need to quickly use your new phone Be sure to verify with your system administrator that your network is prepared for configuring your IP phone As well be sure to read the Packing List section in this guide before you configure and use the phone Declaration of Conformity C ES Hereby it s declared that this phone is in conformity with the essential requirements and other relevant provisions of the CE FCC CE Mark Warning This is a class B device in a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures WEEE Warning To avoid the potential effects on the environment and human health as a result of the presence of hazardous substances in electrical and
76. oad ringtones must be format of wav whose sampling rate should be 8K mono 16 bit U law compression Enterprise IP Phone Basic Call Functions Basic Call Functions Making a call Call Devices Users can make a phone call via the following devices 1 Pick up the handset Xe icon will be shown in the idle screen 2 Press the Speaker button icon will be showed in the idle screen 3 Press the Headset button if the headset is connected to the Headset Port in advance In the dial up interface the icon 3 will be showed in the idle screen Users can also dial the number first and then select the method you will use to speak to the other party Call Methods Users can dial the number directly if you didn t register a account but fill the SIP Server in the registered interface But the number which you dial must be in the same SIP server Users can press an available line button if there is more than one account then 1 Dial the number you want to call or 2 Goto Directory use the navigation keys to highlight your choice or 3 Press the Up navigation key to enter the call history interface then use the navigation keys to highlight your choice press Left Right navigation keys to select All Calls Missed Calls Dialed Calls Received Calls and Forwarded Calls or 4 Press the RD button to enter the Dialed Calls interface and then select a record to dial out 5 Then press the SEND button to dial out if necessary BR
77. ok Blacklist Phone Call Info 2 aq 123 Auto Put in the informations about cantact User 3 dei 0599123 Auto B shouldn t leave contact 4 name blank 5 i 6 Delete Contact 7 Rif Select the contact you want to delete in the 8 grid and then press the a S button Delete to submit 10 7 Next Move To BlackList Delete All All Import Browse the file in XML format Contacts Group Information Export Name Group Click Export button and Number Ring Auto v create a file with he name you like Mobile Num Add Edit Del Delete All Other Num Account Auto v i Please select the contacts list file Ring Auto x as Group Not In Group Import XML Export XML Add Ed t Search IR Import CSV Export CSV how title IESUS 2 Browse the specific contact list file in XML format or csv format and then click Import button The imported contact lists will be shown in the directory 3 Move the mouse to the icon you will see the notes for parameters The meanings of this icon on other pages is the same we will not elaborate it one by one 4 Click the Export button to export the contact list Note Import Export Contact List can be only configured via Web interface Enterprise IP Phone Customizing Your Phone Blacklist If you add a contact to blacklist then the call from this contact cannot get through The operat
78. one Basic Call Functions 4 Users can click the Hangup button to end the call in the web page Password dial When number entered is beginning with the password prefix the following N numbers after the password prefix will be hidden as N stand for the value which you enter in the PswLength field For example you configure the password prefix as 3 enter the PswLength as 2 then you enter the number 34567 it will display 3 67 on the phone To configure password dial via web interface 1 Click on Phone gt Features gt PswDial in the pull down menu select Enable 2 Enter the password prefix in the PswPrefix field 3 Enter the Length in the PswLength field 4 Click Confirm button to save the changes Intercom Mute Disabled 9 Intercom Tone Enabled Intercom Barge Enabled Call Completion Disabled Y o Enable Semi Attend Transfer Enabled 9 Blind Transfer OnHook Enabled KE Attend Trans OnHook Enabled y Transfer on Conference Hang up Disabled E Feature Key Synchronisation Disabled v Time Out for Dial now Rule 1 ACD Auto Available Disabled a ACD Auto Available Timer 0 120s 60 RFC 2543 Hold Disabled v Use Outbound Proxy In Dialog Enabled v IsDeal180 Enabled e Logon Wizard Disabled v PswPrefix PswLength 0 PswDal CET y PushXML Server IP Use Logo sten Logg sl e Call Completion Have encountered such a situation When you call a contact but the other side is busy on
79. ording is a phone function to record the conversation in the process of dialogue Using this feature please pay attention to the maximum recording time and frequency in advance Generally it maybe a few minutes To configure the key as Record 1 Click on Phone gt DSS Key gt Line Key select one of the keys you want to make the configuration there is a pull down menu in the Type field select Record from the list 2 Click Confirm button to save the changes URL Record During the conversation pressing the type of DSS key and then follow the voice prompts to achieve the call recording capability 1 When you are on the conversation pressing the DSS key to start the recording process in the current call 2 Enable the Recording function the recording icon will be flashing for the ongoing recording process 68 Enterprise IP Phone Advanced Phone Functions 3 Pressing the DSS key again to disable the recording function and the flashing recording icon will be disappeared simultaneously 4 Follow the voice prompts to listen to the recording To configure a DSS key as URL Record 1 Click on Phone gt DSS Key gt Line Key select one of the keys you want to make the configuration there is a pull down menu in the Type field select URL Recorder from the list 2 Enter the condition code in the Value field 3 Click Confirm button to save the changes Note During a conversation press this type of DSS key to start the reco
80. pe field select the transmission mode and then click Confirm button to save the changes 010 MELIA Yu EA that extends beyond a VLAN 9 single traditional LAN to a group of LAN segments configurations VID 0 0 4094 USRPRIORITY 0 v QoS l When the network PC Port Active Disabled capacity is insufficient QoS could provide VID 0 0 4094 priority to users by setting the value USRPRIORITY 0 v 2 Local RTP Port Port Link Define the port for voice l m transmission WAN Port Link auto negotiate v PC Port Link auto negotiate v Voice Qos Voice QoS 40 0 63 SIP QoS 40 0 63 Local RTP Port MaxRTPPort 11800 0765535 MinRTPPort 11780 0765535 WebServer Si HTTP port 80 165535 HTTPS port 443 165535 Type HTTP amp HTTPS Disabled 802 1x Y 802 1X Mode HTTPS Onh Identity MDS Password Note 1 For more details of the HTTPS users can consult with your system administrator 2 IP phone also support Internet Protocol Version 6 Maintenance Tasks Administrator Mode The phone allows two modes to configure the phone e User Mode e Administrator Mode Administrator mode grants unlimited access to the phone configuration on both Web and Phone interface User Mode is not able to access the settings on the Phone interface such as Advance settings of accounts Advance settings of Network Reset to Factory other advance phone settings A Enterprise IP Phone Ad
81. phone from unauthorized use Users can lock the following specific keys Menu Key The Menu keys can not be used until unlocked Users can not access the Menu of the phone Function Keys The hard function keys can not be used until unlocked Users can not access the MESSAGE HEADSET TRAN RD Speaker CONF HOLD Navigation Keys OK button Mute button Volume Adjustment button etc All Keys All of the keys can not be used until unlocked Users can only use the phone to answer the incoming calls Lock amp Answer Users can only use the phone to answer the incoming calls But can not hung up the call by your party Or enter the Menu pages to do some configurations To enable keypad lock via Phone interface 1 Press MENU gt Settings gt Advanced enter the password and then press OK button SS Enterprise 1P Phone Customizing Your Phone 2 Select Keypad Lock 3 Use the navigation keys to highlight the one you want to lock Keypad Lock Di sable F 4 Press OK button to active the change or Menu to return to the previous screen 5 The icon E will be displayed on the top right corner of the idle screen 6 If you select Lock amp Answer it will show the icon EI and AA on the user interface To unlock the phone via Phone interface 1 Press Menu key you are prompted for the password 2 Enter the password and then press OK button the phone is unlocked 3 If you select Lock8 Answer you have to enter MENU gt
82. press the HOLD button again to retrieve the call 4 If there is more than one call on hold press the Up Down navigation keys or the corresponding Line key to highlight the call then press the HOLD button again to retrieve the call Note When you are under the call hold status putting down the handset the conversation will go on over the speaker instead of hanging up the call Call Waiting This call feature allows your phone to accept other incoming calls to the extension no matter under which circumstances To enable disable Call Waiting via Phone interface 1 Press Menu gt Features gt Call Waiting 2 Use the navigation keys to active inactive Call Waiting 3 Use the navigation keys to enable disable the Play Tone option This option used to define whether to play ring tones when there is call incoming during a call 4 Press OK button to save the changes or Menu to return to the previous menu AB Enterprise IP Phone Basic Call Functions To enable disable Call Waiting via Web interface Click on Phone gt Features gt Call Waiting to do the relating changes Preference Features DSSKey Action URL Voice Ring Tones Dial Plan Forward amp mE Ed NOTE Always lon D op Forward This feature allows you a O to forward an incoming On Code call to another phone O number Off Code Target Busy C lon op The number to which the incoming ca
83. r the parameters detail 2 Click Confirm button to save the changes Account Basic gt gt Auto Redial Network NOTE Display Name SIP service subscriber s name which will be used for Caller ID display Register Status Registered E Register Name Account Active f On i off SIP service subscriber s ID SS 37 8 e e used for authentication User Name Display Name 378 O User account provided by Register Name 378 SA VoIP service provider User Name 378 amp NAT Traversal Defines the STUN server will Password a be active or not SIP Server 10 1 4 45 Port 5060 amp Proxy Require A ial parameter just for Disabled v special p j Enable Outbound Proxy Server Qo Mau I e eae Outbound Proxy Server Port 5060 eg server the value should e Transport UDP Y com nortelnetworks firewall Backup Outbound Proxy Server K port 5060 Free See Choose the codecs you want NAT Traversal Disabled to use STUN Server 3478 EE O Advanced Voice Mail S The Advanced parameters for administrator Proxy Require amp Anonymous Call a On Code amp Enable Disable anonymous call Off Code 7 Anonymous Call Rejection Off v Ed Auto redial is a telephone feature that redials a busy number in a fixed number of times before giving up To configure auto redial via the IP phone interface 1 Pr
84. rack protocol RFC 5246 was based on the earlier SSL specifications developed by Netscape Corporation A Enterprise 1P Phone Advanced Phone Functions If you make a call based on TLS the 1P phone UI will display the icon in ring back interface Click on Account gt Basic select Transport option in the pull down menu users can select the TLS option then click Confirm button to save the change NOTE Display Name P SIP service subscriber s name Basic gt gt which will be used for Caller ID display Register Status Unknown Register Name Account Active ic On Off SIP service subscriber s ID SS e used for authentication User Name Display Name e User account provided by Register Name VoIP service provider User Name NAT Traversal Defines the STUN server will Password amp be active or not SIP Server Port 5060 qe Proxy Require Disabled m A special parameter just for Enable Outbound Proxy Server d SA tiara Ix bon fo Outbound Proxy Server Port 5060 id im server the value should e Transport o com nortelnetworks firewall Backup Outbound Proxy Server Port 5060 SA Codecs NAT Traversal e geg the codecs you want STUN Server 3478 See O Advanced Voice Mail The Advanced parameters for administrator Proxy Require SA Anonymous Call Off v o On Code Off Code Anonymous Call Rejection Off o
85. rding process if the other party hung up your phone will turn to the idle status Multicast Paging Multicast is the delivery of a message or information to a group of destination simultaneously in a single transmission from the source creating copies automatically in other network elements A multicast paging is essentially a predefined broadcast address that the phone is programmed to listen to Each phone can be configured to listen to as many as 10 different multicast IP addresses The priority of the IP Addresses is equivalent to the stream priority 1 is the highest 10 is the lowest Streams with higher priorities will overlap those with lower priorities Users can configure the phone to send receive a Real Time Transport Protocol RTP stream to from pre configured multicast address without involving SIP signaling To configure a programmable key for sending Multicast RTP stream via web interface 1 Click on Phone gt DSS Key gt Memory Key Then choose the desired key you want to configure as multicast Paging 2 Select the key Type as Multicast Paging in the pull down menu 3 Enter the multicast address es IP port in the Value field OSs Key 1 Multicast Pagine y 239 0 1 15 10000 4 Click Confirm to save the configuration Note The multicast address ranges from 224 0 0 0 to 239 255 255 255 Users can also configure the phone to use a default codec for sending Multicast RTP stream via web interface 1
86. re Anonymous Call Off v amp On Code Off Code Anonymous Call Rejection Off sw o Network Setting PC Port Setting Please refer to the previous part Configuration and Registration for the basic Network WAN setting information The following table lists the instructions of the field about the Network PC Port Setting As Bridge If you select the Bridge mode then the two Fast Ethernet ports will be transparent As Router If you select the Router mode the SIP phone will work as a router IP address User could configure the PC port IP address If you configure the DHCP server on the device connected to the Enable DHCP PC port will get the IP address automatically between the start IP Server address and the end IP address But if you select the bridge mode the DHCP server can not work Start IP Address Indicate the range of the IP address End IP Address Indicate the range of the IP address sa Enterprise IP Phone Advanced Phone Functions To configure PC Port settings via Phone interface 1 2 3 4 5 Press Menu gt Settings gt Advanced Enter the password required select Network option press OK button and select PC Port option then press OK button to enter 1 Bri dge 2 Router If you select Bridge it will save and return to the previous menu If you select Router you will be prompted to enter the IP Subnet Mask DHCP Server Disable Enable etc Press OK button to save the cha
87. rise IP Phone Getting Started Configuration and Registration If you are administrator you need to do some simple configuration to make the phone work If not please contact with your system administrator or system administrator for more details Configuring via Web Page Press OK button on the keypad of the phone to enter the status page and find out the IP address of IP phone Enter it for example http 192 168 3 28 into the address bar of web browser The default administrator s login name and password are admin admin The default user s login name and password are user user Note Please locate your PC in the same network segment of IP phone 192 168 3 X to access the web configuration page Please consult your system administrator for help Network Settings Click on Network gt Internet Portn WAN DHCP Under the default situation the phone attempts to contact a DHCP Server in order to obtain its valid network settings e g IP address subnet mask gateway DNS server etc Static IP Address If your phone cannot connect a DHCP Server for any reason you need to enter the network settings manually via Static IP Address Please contact your system administrator for more details PPPoE If you are using the xDSL Modem users can connect your phone to the internet via PPPoE mode Please contact your ITSP for the User Name and Password for internet access Note Using the wrong network parameters may result in inacces
88. rk from the list 2 Enter the number you want to park in the Value field 3 In the Line field select a line for which to apply this key 4 Click Confirm button to save the changes Intercom Users can configure the key for Intercom mode and is useful in an office environment as a quick access to connect to the operator or the secretary To configure the key as Intercom 1 Click on Phone gt DSS Key gt Line Key select one of the keys you want to make the configuration there is a pull down menu in the Type field select Intercom from the list 2 Enter the extension number you want to intercom in the Value field 3 In the Line field select a line for which to apply this key the default one is Line AB Enterprise IP Phone Advanced Phone Functions 4 Click Confirm button to save the changes Note Intercom feature is not available on all servers Please contact your system administrator for more details DTMF You are allowed to send out the desired DTMF number during the conversation The number needs to be configured in advance To configure the key as DTMF 1 Click on Phone gt DSS Key gt Line Key select one of the keys you want to make the configuration there is a pull down menu in the Type field select DTMF from the list 2 Inthe Value field enter the specific number 3 Click Confirm button to save the changes Prefix When you enable the function of prefix press this key the phone will be ready
89. rovision Account Preference Features DSSKey Action URL Voice Ring Tones Di ptn WEB Language English S E Ee NOTE DHCP Time Disabled k Time Zone fReannaY El Choose the time zone Time Zone 8 China Bejing you are in Primary NTP Server cn pool ntp org Ei NTP Server pp The server which is used Secondary NTP Server n pooi ntp org to synchronize the clock I of the phone Update Interval seconds 1000 gt Update Interval Daylight Saving Time Automatic vi ES Specify the interval at Disabled which the unit will Fixed Type Enabled Veek refresh the time Automatic A StartTime Month Day Hour Daylight Saving Time X The parameter used to EndTime Month Day Hour active the daylight saving time z r d Offset minutes Manual Time Ore Enable or disable to set Manual Time Disabled si time manually Time Format 24Hour M ei Ring Tone The upload ringtones Live Dialpad Disabled must be format of wav E whose sampling rate Inter Digit Time 1 14 seconds should be 8K mono 16 l bit U law compression Flash Hook Time lt 800ms 1 Keyboard Lock Disabled y WatchDog Enabled v Ring Type Ringway ll Del IEA Upload Ringtone Keypad Lock Users can lock the keypad of your phone when you are temporarily not using it This function helps you to protect your
90. set Headset mode at the same time It is suitable for the group conversation which has more than one person at one side You are able to speak and listen using handset headset meanwhile the others nearby can listen using speakerphone Users can get back to the previous mode by pressing the key again If the current mode is handset or headset users can press the speaker button to open or close the group listening function To configure the key as Group Listening 1 Click on Phone gt DSS Key gt Line Key select one of the keys you want to make the configuration there is a pull down menu in the Type field and select Group Listening from the list 2 Click Confirm button to save the changes Public Hold The key can be configured as a public hold key During a conversation all members belonging to that particular BLA group can use this key to hold a call To configure the key as Public Hold 1 Click on Phone gt DSS Key gt Line Key select one of the keys you want to make AA Enterprise 1P Phone Advanced Phone Functions the configuration there is a pull down menu in the Type field select Public Hold from the list 2 Click Confirm button to save the changes Private Hold The key can be configured as a private hold key During a conversation all members belonging to that particular BLA group can use this key to hold the call but only the initiator can retrieve the call To configure the key as Private Hold 1 Click on P
91. sibility of your phone and may also have an impact on your network performance Please contact your network administrator Account Settings The phone attempts to register to the SIP server using the account data provided by the automatic or manual initialization Click on Account you will find the following parameters Field Descriptiom Register Status It shows the register status of the phone Account Active Users can select on off to enable disable the account respectively The name showing on the LCD of current device Register name provided by ITSP User account information provided by ITSP The local phone name showing on the other phone when calling Enterprise IP Phone Getting Started Account password provided by ITSP SIP Server SIP server address provided by ITSP When all accounts register fail phone will display No Service by default When the phone reboot it will register automatically If many phones register at the same time this will affect the server the users can configure the register power up time so that the phone will random register automatically within the configured time To configure the power up time via web interface Select Network gt Advanced gt Registration random enter the time in the field Note Should the IP PBX SIP registrar require an authentication you will be prompted to enter the correct password Make sure you are using th
92. t list via the Web interfaces Click on Contacts and then do the relating changes Please refer to the instruction above for the parameters detail _ NC Local Phone Book BlackList Phone Call Info Contacts All Contacts v a Hangup bie Name Off ceNum MobieNum OtherMum Account Grup NOTE 2 aq 123 Auto Put in the informations about cantact User 3 ww 0599123 Auto E diculin E ive contact 4 name blank 5 E 6 Delete Contact 7 B Select the contact you 8 want to delete in the grid and then press the a P button Delete to submit 10 Move To BlackList Delete All Dei Import Browse the file in XML format Contacts Group Information Export Name A Group app Click Export button and Number Ring Auto v create a file with he name you like Mobile Num Add Edit Del Delete All Other Num EE LI ES Account Auto Y i Please select the contacts list file Ring Auto v SS Noti Group iMi ee fi Export XML pus To search a contact via Phone interface 1 Press the CONTACT hot key to enter the contact list 2 Press the digital number on the keypad it will turn to the search interface automatically and search the record in Contact Enterprise IP Phone Customizing Your Phone Import Export Contact list Import Export Contact List via Web interface 1 Click on Contacts gt Local Phone Book e IA Local Phone Bo
93. tory You should reset the phone only in this case the phone configuration was changed and the phone is not functioning anymore To maintain the configuration of the phone you need your system administrator or system administrator s advice To configure reset to factory via phone interface 1 Press Menu gt Settings gt Advanced 2 You are prompted to enter the required password the default one is admin 3 Select Reset Factory then press OK button to enter An Enterprise IP Phone Advanced Phone Functions 4 You are prompted to confirm the change press OK to reset to factory settings or Menu to return to previous menu 5 It will take a few minutes to reset please do not power off during resetting or it will cause flash memory error To configure reset to factory via Web interface 1 Select Upgrade gt Basic 2 Click Reset button 3 You are prompted to confirm the change press OK to confirm the changes press Cancel to cancel the operation Note If you Confirm all current setting changes including contact list call history account settings etc will be lost you need to export the configuration first if you still want to import the old configurations after reset Or your phone must be configured a new manually unless mass provisioning is used To Export Import the old configuration file via Web interface 1 Click on Upgrade gt Advanced select Import Export Config click Export button to export the file to
94. vanced Phone Functions Administrator User Password Administrator mode grants unlimited access to the phone configuration on both web and phone user interface The administrator user password is used to access e Web interface e the advance settings of the phone such as Network Account via the Web and Phone interface The default administrator password is admin Meanwhile the user name for Web interface access is admin To change the administrator password via Phone interface 1 Press Menu gt Settings gt Advanced gt Set PWD 2 You are prompted to enter the Current PWD New PWD and Confirm PWD Press abc to change the input method 3 Press OK button to confirm the change or Menu to return to previous menu To change the administrator password via Web interface Click on Security gt Password gt admin enter the Current New and Confirm password click Confirm button to save the changes or Cancel button to cancel the changes To logout via Web interface Click the Logout button in the top right corner Reboot You should reboot the phone when you are challenged e g after applying changes to the phone configuration To reboot via Web interface 1 Click on Upgrade gt Basic 2 Click Reboot button 3 You are prompted to Confirm the change press OK to confirm the changes press Cancel to cancel the operation Note Please do not power off during reboot or it will cause the flash memory error Reset to Fac
95. vice control keys to perform the following actions depending on your phone type Adjust the volume of the handset headset speaker and ring tone Allows for hands free communication during calls Press to switch to the Group Listening mode ser Place and receive calls through an optionally connected headset x Mute audio transmission locally during calls Hard Feature Keys messace Allow users to access the voicemail directly tan Forward the current call to the third party When the phone is idle press to enter the forward configuration page J Press to enter the Dialed Calls interface and select a record to dial out Enterprise IP Phone Overview LED Instruction Table 1 Line Keys LED Status Description Steady green The account is active Blinking green There is an incoming call to the account or there is a call on hold Off The phone is in idle status whatever registered unregistered Table 2 Line Keys configured as BLF LED Status Description Steady green The monitored account is in idle status Fast blinking green There is an incoming call to the monitored account Slow blinking The monitored account is on a conversation green Off It is not active as BLF Table 3 Power Indication LED LED Status Description Steady green Power on Blinking green There is incoming call to the device or there is a call on mute Off Power off Icon Instruction The IP Phone displays different kinds o
96. wered it or A press the Menu key to complete the transfer 3 A will be disconnected from the call B can talk to C 4 If C refused to answer the call it will prompt A that the transfer operation is failed If the current mode is speaker it will ring up if the current mode is handset or headset it will play ring tones for every five seconds Pressing any function keys to exit the prompt interface This function should be supported by server To Attended Transfer via phone interface 1 Aand B is on an conversation A press TRAN Button to put B on hold then A can dial the third telephone number C and press the OK or SEND button to call Ae Enterprise IP Phone Basic Call Functions out 2 After C answered it A and C can have a private conversation without B hearing it then A press the TRAN button to complete the transfer 3 A will be disconnected from the call B can talk to C To Semi Attend Transfer via phone interface 1 Aand B is on an conversation A press the TRAN button to put B on hold then A can dial a new number C and press the OK or SEND button to call out 2 While C is ringing A hang up or press the TRAN button A will turn to hold status for a short while and then turn to the idle status 3 You will be disconnected from the call when C pick up B can talk to C Note Make sure that the SIP server you have registered supports this function 3 way Conference Users can establish a three party conferenc
97. your local computer 2 Click on Upgrade gt Advanced select Import Export Config click Browse button select the specific configuration file in your local computer click Import button 3 It will take a few minutes to reset please do not power off during resetting or it will cause flash memory error Firmware Update The phone is delivered with pre installed firmware which allows operating your phone flawlessly If you require updating the phone s firmware please contact your system administrator Users can only update the firmware via Web interface Please do not power off or unplug the Ethernet cable during the updating To update the firmware manually via Web interface 1 Click on Upgrade gt Basic gt Browse select the firmware file in your local computer 2 Click Upgrade button to update the new firmware To update the firmware automatically via Web interface 1 Click on Upgrade gt Advanced configure the relating settings Custom Option Custom Option Type URL Account Password Common AES Key and MAC Oriented AES Key PNP config and Check New Config 2 Click Confirm button the phone will check the server for a new firmware in a specific time and it updates automatically if there is new firmware 3 Users can also update the firmware immediately by pressing Autoprovision button BL Enterprise 1P Phone Advanced Phone Functions To configure Auto Provision via phone interface 1 Press Menu gt Settings gt Adv

Network Setting - JOYCE ČR, s.r.o.

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