Chapter 1. SurveOne
Contents
1. Firmware Version v2 4 C10 1 5 Workflow Designed for easy configuration deployment and maintenance SurveOne allows users to do one time setup Users can simply copy the NVR or camera configurations and apply them to new devices to ease the complicated setup process The configurations can also be saved as backup and restored when needed Overview Monitor Event Log Camera Enable Web Server DDNS NVR Multiple IP set up Back Up Configuration 1 5 1 NVR Enable Web Server DDNS Overview Monitor Enable Web Server DDNS NVR Multiple IP set up Back Up Configuration Web Server Follow the instruction flow on the right Users can set up the Web server DDNS here Click Enable to activate the functionalities You can also click Advanced Setting to fill in further information Overview Monitor Event Log Web Server Configuration k Select NVR gt WES cies NVR3308 id DDNS Configuration Web Server ww O enable E a sting o me Disable O Enable W Advanced setting Disable Enable the Web Server and click Advanced setting to fill in the following information for the Web Server settings to use the Web Client Mobile Client Select NVR Overview Monitor Event Log Web Server Configuration alii NVR3308 DDNS Configuration Web Server O Enable M Advanced setting Complete Disable Web Server Port Web Stream Server Port D lt z o S gt BEHE S S am2. SurveOne User Manual Release 1 0 About This Document This manual introduces SurveOne the Web based Easy System Management Tool and describes how to use it providing an overview of SurveOne functionality for monitoring the health of the NVR and the cameras Version History Description Initial release All Rights Reserved Surveon Technology 2015 Copyright Statement No part of this publication may be reproduced transmitted transcribed Stored in a retrieval system or translated into any language or computer language in any form or by any means electronic mechanical magnetic optical chemical manual or otherwise without the prior written consent of Surveon Technology Inc Disclaimer Surveon Technology makes no representations or warranties with respect to the contents hereof and specifically disclaim any implied warranties of merchantability or fitness for any particular purpose Furthermore Surveon Technology reserves the right to revise this publication and to make changes from time to time in the content hereof without obligation to notify any person of such revisions or changes Product specifications are also subject to change without notice Trademarks Surveon and Surveon logo are trademarks of Surveon Technology Inc Other names prefixed with NVR and SMR are trademarks of Surveon Technology Inc e Microsoft Windows and Windows are registered trademarks of Microsoft Cor
3. 5 Video Loss Happened 11 Video Loss Happened 12 VI camera motion happened VI camera motion happened VI camera motion happened VI camera motion happened VI camera motion happened VI camera motion happened VI camera motion happened Vi camera motion happened VI camera motion happened Vi camera motion happened VI camera motion happened Use the drop down list to filter the specific event such as All Normal Warning Error Critical Error you d like to search and click Search or Export 3 li Ea CAM6351 2015 06 30 15 41 48 VI camera motion happened NVR3104 172 30 10 39 aq came351 A 2015 06 30 15 41 51 VI camera motion happened d CaM6351 2015 06 30 15 41 55 VI camera motion happened EA CAM6351 2015 06 30 15 41 57 VI camera motion happened d came3s1 A 2015 06 30 15 42 00 VI camera motion happened Click Export the log you re looking for will be copied to the notebook as shown below Click on the number on the upper right corner to jump to the corresponding page to see the log 1 3 7 Client List See the client information such as the client IP address and the client version here Monitor Workflow Event Log Information NVR List Camera List Account List NVR Client IP Address Client Version NVR3308 172 30 10 42 Unknown NVR3104 172 30 10 39 1 3 8 Account List See the account information such as the account list and the st
4. motion happened VI camera motion happened VI camera motion happened VI camera motion happened VI camera motion happened Error Critical Error you d like to search and click Search or Export CriticalError NVR3104 172 30 10 39 d CAM6351 eq came351 d came3s1 d CAMe351 CAMe351 2015 06 30 15 41 48 2015 06 30 15 41 51 2015 06 30 15 41 55 2015 06 30 15 41 57 2015 06 30 15 42 00 VI camera motion happened VI camera motion happened VI camera motion happened VI camera motion happened VI camera motion happened Export Click Export the log you re looking for will be copied to the notebook as shown below content Video Loss Happened content Video Loss Happened content Video Loss Happened level 1 type level 1 type level 1 type content Video Loss Happened content Video Loss Happened content Video Loss Happened level 1 type 1 5 1 11 1 5 level 1 type l content Video Loss parpenedt iad level 1 type 1 5 l 1 11 level type Click on the number on the upper right corner to jump to the corresponding page to see the log
5. 0 1 GB Recording Space 903 5 GB Free Space 2207 5 GB Free Space 2754 GB Free Space 0 5 GB a as a 1 4 2 Camera See the connected camera information including camera name model IP address resolution frame rate bit rate and status here Overview Monitor Workflow Event Log gt O Camera Connected 12 Events 0 NVR3308 172 30 10 42 CAM1200 172 30 10 70 1920x1080 _ wo wo N e NVR3104 172 30 10 39 CAM6181 CAM6181 172 30 10 181 720x480 S CAM6351 CAM6351 172 30 10 250 1920x1080 CAM2311 CAM2311 172 30 10 97 1920x1080 CAM2331 CAM2331 172 30 10 104 1280x1024 CAM1301 CAM1301 172 30 10 99 0x0 Disconnected CAM2311 CAM2311 172 30 10 70 1920x1080 Connected CAM2441 CAM2441 172 30 10 55 1920x1080 Connected CAM4361LV 2 ONVIF ONVIF ONVIF ONVIF CAM4361LV 2 ONVIF ONVIF ONVIF ONVIF 172 30 10 93 172 30 10 82 172 30 10 61 172 30 10 66 172 30 10 95 1920x1080 2560x1920 2560x1920 1920x1080 1920x1080 Connected Connected Connected Connected Connected DOovoODOUDODODOUODD DVD BD Click on the B to see more details such as camera name model IP address resolution frame rate bit rate codec and firmware version Camera Name IPCAM Model CAM1200 IP Address 172 30 10 70 Resolution Stteam 1 1970x1080 Stream 2 320x240 Frame Rate Steam 1 15 Stream 2 15 Bit Rate Stream 1 1050 Stream 2 529 Codec Stream 1 H264 Stream 2 H264
6. 0 181 CAM6181 r20141110NSA NVR3104 172 30 10 39 M CAM6351 172 30 10 250 CAM6351 fr20150203NSA E CAM2311 172 30 10 70 CAM2311 V2 4 C10 E CAM7511 172 30 10 61 CAM7511 V2 4 C14 20150216 Back to Workflow Selection 1 Select the source NVR and the cameras under this NVR 2 Select the target NVR and the cameras under this NVR Click Back to Workflow Selection to go back to the previous setting page Click Reset to reset settings on this page Click Run to execute the setups now Backup Configuration Overview Monitor Workflow Event Log 7 NVR Copy Configuration to multiple Camera Back Up Configuration Follow the instruction flow on the right The configurations can be saved as backup and restored when needed to save time and effort Overview Monitor Event Log Select Ty Select Type SM Backup configuration from Camera ckup configuration fr mer Select Path Restore configuration to Camera Select Path Select Camera Complete Select Device NVR E Camera Name IP Model Version NVR3308 172 30 10 42 E IPCAM 172 30 10 70 CAM1200 V2 4 C10 NVR3104 172 30 10 39 E CAM6181 172 30 10 181 CAM6181 fr20141110NSA E CAM6351 172 30 10 250 CAM6351 fr20150203NSA E CAM2311 172 30 10 97 CAM2311 V2 4 C04 Back to Workflow Selection 1 Select Backup or Restore 2 Select path to save the configurations 3 Select which device you d like to save its configurations Click Back to Workflow Selection t
7. 172 30 10 93 172 30 10 82 172 30 10 61 172 30 10 66 172 30 10 95 Connected Connected Connected Connected Disconnected 1 3 5 Events Status NVR and camera event logs are presented in real time and classified into 3 groups critical error error and warning for easy management Se 1 Latest Events Critical Error Warning 0 0 1 3 6 Event Log After clicking on the Latest Events the system will take you to the Event Log to see the detailed event status with information such as source severity date Time and Event With classified event logs users can identify which event needs to take actions first and which not to respond to the situations more quickly and efficiently Monitor Workflow Event Log All ati NVR3308 172 30 10 42 NVR3104 172 30 10 39 is IPCAM Se NVR3308 172 30 10 42 a 9 CAM1301 gt onvIF gt onviF eq CAM2311 Md CAM2311 d CAM2311 d CAM2311 Md CAM2311 Md CAM2311 Md CAM2311 d CAM2311 Md CAM2311 d CAM2311 Md CAM2311 2015 06 30 14 44 27 2015 06 30 14 46 08 2015 06 30 14 46 18 2015 06 30 14 46 18 2015 06 30 14 46 19 2015 06 30 14 46 34 2015 06 30 14 46 37 2015 06 30 14 46 40 2015 06 30 14 46 43 2015 06 30 14 46 46 2015 06 30 14 46 49 2015 06 30 14 46 52 2015 06 30 14 46 55 2015 06 30 14 46 57 2015 06 30 14 47 00 2015 06 30 14 47 04 admin 127 0 0 1 login success NVR service start Video Loss Happened
8. Server Port Web Stream Server Port Max Connection FPS UE EROT ina Medium oO lt E lt O Enable Advanced setting Disable DDN Service Host Name User Name Password Back to Workflow Selection Check the Enable DDNS option and click Advanced setting to fill in valid user name and password You can then access the device through the registered domain name Click Back to Workflow Selection to go back to the previous setting page Click Reset to reset settings on this page Click Run to execute the setups now Back Up Configuration Overview Monitor Event Log Enable Web Server DDNS NVR Multiple IP set up Back Up Configuration Follow the instruction flow on the right The configurations can be saved as backup and restored when needed to save time and effort Overview Monitor Event Log Select Type Backup configuration from NVR Restore configuration to NVR Select Path Select Device E NVR IP E NVR3308 172 30 10 42 E NVR3104 172 30 10 39 1 Select Backup or Restore 2 Select path to save the configurations 3 Select which device you d like to save its configurations Click Back to Workflow Selection to go back to the previous setting page Click Reset to reset settings on this page Click Run to execute the setups now NVR Multiple IP Setup Monitor Event Log Enable Web Server DDNS NVR Multiple IP set up Back Up Configuration Follow
9. atus here Monitor Workflow Event Log Information NVR List Camera List Client List NVR Account List Status NVR3308 172 30 10 42 admin Enable NVR3104 172 30 10 39 poweruser Enable user Enable viewer Enable 1 4 Monitor As long as there is network connectivity users can easily monitor the system status locally or remotely and ensure the consistent stability 1 4 1 NVR Device See the connected NVR information including CPU memory and disk throughput graphically Overview Workflow Event Log Camera Device Network Storage Total Devices 2 CPU DISK THROUGHPUT DISK THROUGHPUT Read 0 Mbps Write 0 Mbps Read 0 Mbps Write Mbps 2 172 30 10 42 192 168 33 10 172 30 10 69 More Click on the to bring out the following chart to learn the details CPU Memory Disk Throughout Read 0 Mbps Write 0 Mbps Recording Days 4 days 6 74 hours PSUO Fan PSUO Fani PSU1 Fand as PSU1 Fani Network See the network status graphically Overview Event Log Device Network Total Devices 2 LAN1 172 30 10 42 Mbps LAN1 172 30 10 69 Mbps a a ee el LAN2 192 168 33 100 Mbps Storage See the storage status including disk volume space information graphically Overview Event Log Device Network Storage Total Devices 2 Recording Free 100 Disk Volume E RAID5 Disk Volume G NON RAID Disk Volume E NON RAID Recording Space 1491 GB Recording Space 2
10. e 5 Select the setup type typical or custom and click Next If you are not sure which one to select it is recommended to select Typical Setup Type Choose the setup type that best suits your needs Please select a setup type Typical Typical program features will be installed Headers and Libraries for compiling modules will not be installed Choose which program features you want installed and where they will be installed Recommended for advanced users InstallShield lt Back C next gt Cancel 6 See if you d like to change the destination folder click Change if not click Next Destination Folder Click Change to install to a different folder A Install Apache HTTP Server 2 2 to the folder C Program Files x86 Apache Software Foundation Apache2 2 Change InstallShield C er 7 Click Install to start the installation Ready to Install the Program The wizard is ready to begin installation Click Install to begin the installation If you want to review or change any of your installation settings click Back Click Cancel to exit the wizard lt Back Install Cancel insta 8 When the installation wizard completed click Finish Installation Wizard Completed The Installation Wizard has successfully installed Apache HTTP Server 2 2 22 Click Finish to exit the wizard 9 Then the SurveOne Installation Wizard will start Click Next A ne E
11. ee the details of the NVR including name model IP address channels status version record days and VI counts Details Mame NVR3308 Model NVR3000 IP Address 172 30 10 42 Channels 12 Status Healthy Version 3 0 0 ADL Record Days 4days 5 38hours Vi Count 14 Click on the tt to remove the NVR Click and fill out the pop up form to add NVR SurveQOne Add NVR UserName PassWord 1 3 3 Camera Status Camera status is classified into 3 groupings Connected Events and Disconnected Click on the view all to see the details Camera Status NVES Disconnected NVR3308 NVR3104 Cameras 1 3 4 Camera List After clicking on the view all the system will take you to the Camera List to see the detailed Camera status with information such as camera name model IP address and status Cameras under different NVR will be listed separately Overview Monitor Workflow Event Log y 8 1 ist Client List Account List Total 13 Connected 10 Events 1 NVR3308 172 30 10 42 172 30 10 70 Connected NVR3104 172 30 10 39 CAM6181 CAM6181 172 30 10 181 Connected CAM6351 CAM6351 172 30 10 250 Event CAM2311 CAM2311 172 30 10 97 Connected CAM2331 CAM2331 172 30 10 104 Connected CAM1301 CAM1301 172 30 10 99 Disconnected CAM2311 CAM2311 172 30 10 70 Connected CAM2441 CAM2441 172 30 10 55 Connected CAM4361LV 2 ONVIF ONVIF ONVIF ONVIF CAM4361LV 2 ONVIF ONVIF ONVIF ONVIF
12. k tool The health of the overall systems including NVRs cameras and storage is constantly monitored to achieve the system stability SurveOne can also simplify setup allowing users to copy the hardware configurations and apply them to other devices to save time and efforts For easy maintenance the 3 level classified real time event logs critical errors errors and warnings help users to take action efficiently and thus mitigate risks and reduce losses 1 1 Installation Once you have the software file click to install and follow the installation steps Please wait Surve One installation is starting The system will warn you that you ll need to have the administrator privilege as install on Window 7 After confirmation you can start the installation 1 The installation wizard started Click Next Welcome to the Installation Wizard for Apache HTTP Server 2 2 22 The Installation Wizard will install Apache HTTP Server 2 2 22 on your computer To continue click Next WARNING This program is protected by copyright law and international treaties 2 Accept the terms in the license agreement and click Next License Agreement Please read the following license agreement carefully Apache License Version 2 0 January 2004 lt http www apache org licenses gt TERMS AND CONDITIONS FOR USE REPRODUCTION AND DISTRIBUTION 1 Definitions License shall mean the terms and conditions fo
13. ntemric SUIC TIE WETS rh Welcome to the InstallShield Wizard for SurveOne The InstallShield Wizard will install SurveOQne on your computer To continue click Next 10 Input the port which is not occupied and click Next The port number is occupied Please enter a new port number Portnumber 80 11 Select the setup type Typical or Advanced and then click Next If you are not sure which one to select it is recommended to select Typical EO a al ra eee tomes urve mnam Be Setup Type Select the setup type to install Please select a setup type Typical fe For all in one single SurveOne application C Advanced IE For individual installation Local Domain Server SurveOne 12 Start to install the SurveOne Ready to Install the Pi The wizard is ready to begin installation Click Install to begin the installation If you want to review or change any of your installation settings click Back Click Cancel to exit the wizard 13 Once the installation is complete click Finish InstallShield Wizard Complete The InstallShield Wizard has successfully installed SurveOne Click Finish to exit the wizard lt Back Finish Cancel 14 Restart your computer to activate the changes Click Finish to exit InstallShield Wizard Complete Setup has completed installation of SurveOne Yes want to restart my computer now C No will restart my computer later A
14. o go back to the previous setting page Click Reset to reset settings on this page Click Run to execute the setups now 1 6 Event Log See the detailed event status with information such as source severity date Time and Event here With classified event logs users can identify which event needs to take actions first and which not to respond to the situations more quickly and efficiently Overview Monitor Workflow Event Log o Ere NVR3308 172 30 10 42 Fd IPCAM Q 2015 06 30 14 44 27 admin 127 0 0 1 login success NVR3104 172 30 10 39 rs NVR3308 172 30 10 42 D 2015 06 30 14 46 08 NVR service start Search Use the drop down list to filter the specific event such as All Normal Warning EEN Fd ONVIF d onviF Md CAM2311 Md CAM2311 Md CAM2311 Fd CAM2311 d CAM2311 Md CAM2311 Md CAM2311 d CAM2311 Md CAM2311 d CAM2311 F d CAM2311 2015 06 30 14 46 18 2015 06 30 14 46 18 2015 06 30 14 46 19 2015 06 30 14 46 34 2015 06 30 14 46 37 2015 06 30 14 46 40 2015 06 30 14 46 43 2015 06 30 14 46 46 2015 06 30 14 46 49 2015 06 30 14 46 52 2015 06 30 14 46 55 2015 06 30 14 46 57 2015 06 30 14 47 00 2015 06 30 14 47 04 Video Loss Happened 5 Video Loss Happened 11 Video Loss Happened 12 VI camera motion happened VI camera motion happened VI camera motion happened VI camera motion happened VI camera motion happened VI camera motion happened VI camera
15. p 6 g m amp lt lt lt Max Connection FPS Video Quality O Enable Disable DDN Service Host Name User Name Password Back to Workflow Selection Note 1 User may just keep the default settings in the Web Server 2 Do not set the Web Server Port as these port numbers 8080 Web Stream Port 9090 NVR Stream Port 2809 NVR Server Login Port 7735 TV Wall Port 2 5 0 7734 1024 9010 Domain Broadcast Port 9030 Domain Client Message Port 9040 Domain Console Message Port 9050 Domain Local Communication Port 9020 Domain Remote Communication Port 9080 Domain Local Log Data Download Port 9081 Domain Remote Log Data Download Port 9060 Domain Local Data Port 9061 Domain Remote Data Port 15507 Domain Local Log Message Download Port 15503 Domain Remote Log Message Download Port 15501 Domain Remote Log Upload port 15505 Domain Local Log Upload Port 40000 NVR Broadcast Port 50000 NVR Message Port DDNS DDNS Dynamic Domain Name Server is a protocol that enables the device to maintain a static connection address even when its IP changes Access using this feature is disabled by default Connecting using DDNS requires registration on third party websites for DDNS services Overview Monitor Event Log Select NVR Web Server Configuration Siete NVR3308 Vv DDNS Configuration Web Server wa l O Enable Advanced setting Complete Disable Web
16. poration e Linux is a trademark of Linux Torvalds eSolaris and Java are trademarks of Sun Microsystems Inc All other names brands products or services are trademarks or registered trademarks of their respective owners Table of Contents CODY MONE Sram s 00cxsncuacecacsussetesaterecossceoreeseoresonssasoconccaveses 3 Diol i ee ee ee ee ee AE 3 TEAGSM AUS E E E E P E 3 TADE OFLC ONTON area Er EEN A NENA AERE EETA EEE EEEE TETE ESE TETEE 4 chan tor e SURV CONG en EE E ESEE E EEEE 5 Ths MS O E EE E E 5 da 2 Es e p E EE E EE E E OTE O AT 14 Tea OVON OW aae a E E E A E EE E 15 Wee MODON ereina r a E E mess T nen ene teneeuawes 22 DEVICE e E E E E E E T 22 NGUWONG cost cuonsesnesctaesecsseseusenceaesicsen sees snateapsosencqensaneernayan cans 23 DOGG Sat AAE EAEAN E ANEA AAA EEA 23 as WOOW Eaa EE E E 25 ENADO Web Servers DONS nics cicaennecedeneancteeusstccdeuserctwnesedectensseces 26 Back Up Configuration ccceccecccecceccecceeccecceeceeeceeceeeeecceeees 29 NVR MULEIDIG IP S CUD cc ssiisce ccateccescche sme sateueecaceesemececesselosaeeaneecs 30 Copy Configuration to Multiple Cameras cccecceeccecceeceecceecees 31 BackUp Configuratio sccxsavacncdcssueceusqewecedes suse cexssuametcasencseeceeseees 32 WO EVEN LOS erir ror erT EE enn eae csoceeenstenes oaseesseesseseeseceeuneces 34 DS AIC E A T AE OE T EN OA EEN A A A ewucles 34 Chapter 1 SurveOne SurveOne is a smart web based system health chec
17. r use reproduction and distribution as defined by Sections 1 through 9 of this document I accept the terms in the license agreement I do not accept the terms in the license agreement InstallShield lt a cone 3 Accept and click Next Read This First Read this Before Running Apache on Windows Apache HTTP Server Whatis it The Apache HTTP Server is a powerful and flexible HTTP 1 1 compliant web server Originally designed as a replacement for the NCSA HTTP Server it has grown to be the most popular web server on the Internet As a project of the Apache Software Foundation the developers aim to collaboratively develop and maintain a robust commercial grade standards based server with freely available source code The Latest Version Details of the latest version can be found on the Apache HTTP Server project page under http htipd apache org InstallShield 4 See if there s any information you d like to change if not click Next Server Information Please enter your server s information Network Domain e g somenet com Server Name e g www somenet com JOYCECHOUPCO Lift local Administrator s Email Address e g webmaster somenet com admin ift local Install Apache HTTP Server 2 2 programs and shortcuts for for All Users on Port 80 as a Service Recommended only for the Current User on Port 8080 when started Manually InstallShield atk es con
18. restart is required before YMS can be used 15 After the installation is done and your computer is restarted On your desktop you ll find an IE browser icon with SurveOne on it Double click this icon to log in to the SurveOne and start monitor the overall system status SurveOne 1 2 Login Log in to SurveOne 1 Go to http 127 0 0 1 XX_ XX is the port you have setup in the installation wizard 2 Input the default username and password admin and admin 3 Click LOGIN Welcome to SurveOne Username Password V Remember Me LOGIN 1 3 Overview Real time System Status Information The overall status of NVRs cameras and Storage is displayed graphically allowing users to grasp how the systems are at a glance Monitor Workflow Event Log NVR List Camera List Client List Account List NVR Status Camera Status NVRS Connected Events Disconnected Critical Error Warning 1 3 1 NVR Status NVR status is classified into 3 groupings Healthy Warning and Error Click on the status to see the details NVR Status 1 3 2 NVR List After clicking on the status the system will take you to the NVR List to see the detailed NVR status with information such as NVR name model IP address channels and status Overview Monitor Workflow Event Log 8 E Client List Account List Healthy 2 4 Warning 0 Error 0 172 30 10 42 Healthy 172 30 10 39 Healthy Click on the to s
19. the instruction flow on the right Multiple IP addresses are supported You can select the Obtain IP Address Automatically or Assign the following IP Address and input detailed information for each NVR Monitor Event Log IP Setup NVR LAN 1 Abtain IP Address automatically E NVR3308 Assign the following IP Address E NVR3104 LAN 2 Abtain IP Address automatically Assign the following IP Address IP Address 192 168 33 100 Subnet Mask 255 255 255 0 Gateway 172 30 10 254 DNS1 192 168 99 16 Click Back to Workflow Selection to go back to the previous setting page Click Reset to reset settings on this page Click Run to execute the setups now 1 5 2 Camera Copy Configuration to Multiple Cameras Overview Monitor Event Log Copy Configuration to multiple Camera Back Up Configuration Follow the instruction flow on the right The configurations can be saved as backup and restored when needed to save time and effort Note The source camera and the target camera should bear the same model and version Monitor Workflow Event Log Configure Parameters Select Source Camera Select Source Camera NVR3308 172 30 10 42 IPCAM 172 30 10 70 CAM1200 V2 4 C10 Complete NVR3104 172 30 10 39 CAM6181 172 30 10 181 CAM6181 fr20141110NSA O CAM6351 172 30 10 250 CAM6351 fr20150203NSA CAM2311 172 30 10 97 CAM2311 V2 4 C04 Select Target Camera NVR3308 172 30 10 42 E CAM6181 172 30 1
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