Network Interface
Contents
1. BIXOLON User Manual Network Interface Rev 1 00 SRP 350plusll SRP 352plusll http www bixolon com Network Interface WE Table of Contents Manta Ito IN AG O Mascara 3 Z DOESCINIG AMO INS nasal da 3 2 1 Hardware VerSiON vecinas lidad 3 AA eo AA S eee 3 3 HOW CO INS Ca ns a eG OTE ANON TOON occ ec os ae ses ae eae es ae ee eee ee aise 5 de VVC SCIVO Pants re cance anaes na sacahasceasenaiesoieneisnestnqnenosssquopeceameceancnanceesenesceasenenaneczaciar 8 6 Ethernet Test by using Windows Test Page coococccccconcccccoonoccconcnacocncnnrnnnonaroanennnnanos 11 Ti Factory ROSSO tuna aeaeiiis 17 Oo FUNCION NOVS O UD aana iaa 18 97 TFOUBDICS NOOUNG sisanne aA 19 Appendix 1 Details of interface Cardl ooncoccccnconnoccconnoccccnconccancnaronncnncnnrnaronncnnrnanennrnnns 21 Appendix 2 Virtual DIVER 21 Rev 1 00 2 Network Interface 1 Manual Information The purpose of this manual is to provide information on the operation and usage instructions of the Ethernet Interface for the BIXOLON Printers We at BIXOLON maintain ongoing efforts to enhance and upgrade the functions and quality of all our products In following product specifications and or user manual content may be changed without prior notice 2 Specifications 2 1 Hardware version IFA EP TYPE 2 2 Configuration Tool BIXOLON provides 2 types of network and serial communication set up utilities as a below Configure_Vx x x exe2. Note Enter the same IP address entered during the installation of the interface card Only enter the Printer name or IP address Rev 1 00 13 Network Interface 9 Click the Next button in the Additional Port Information Required window Add Standard TCP IP Printer Port Wizard Additional Port Information Required The device could not be identified The device is not found on the network Be sure that The device ls turned on The network ls connected The device ts properly configured The address on the previous page is correct If you think the address is not correct click Back to return to the previous page Then correct the address and perform another search on the network If you are sure the address is correct select the device type below Device Type 2 Standard EENE O Custom Settings Ta Leo 7 Note Click the Next button to proceed without any changes 10 Click the Finish button at the Completing the Add Standard TCP IP Printer Port Wizard window Add Standard TCP IP Printer Port Wizard Completing the Add Standard TCP IP Printer Port Wizard You have selected a port with the following characteristics SM MP No Protocol FAW Port 9100 Device 192 168 192 123 Port Marne 1P_192 168 192 123 Adapter Type Generic Network Card To complete this wizard click Finish MEM 11 Click the Cance
3. Web Server Rev 1 00 3 Network Interface 3 How to install 1 Check the interface version Note Each version uses its own Configuration Tool 2 Turn of the printer and insert the interface card Interface Card Printer Picture IFA EP TYPE SRP 350plusll Rev 1 00 4 Network Interface 4 Configuration Tool Install SRP 350plusll PSP and excute it Start gt gt BIXOLON gt gt SRP 350plusll POS Software Package gt gt PSP Launcher Ei SRP S50plusil POS Software Package YO 1 X86 Communication Setting Printer Setting Printer Selection BIXOLON SAP 350phuell v rr Drivers Printer Setting ES windows Driver Interface he Port string IP_192 168 100 102 a E OPOS Driver lela Virtual COM Driver Baudrate Bit length Parity Utilities NV NY Tool Stop bits Flow contral Ethernet e aran Communication setting user guide Printer Selection lt can be selected from the windows driver or set by custom choose the one of the windows driver Unless use the windows dirver select the custom Printer Setting lt can be modified after getting the printer setting change the setting and click the Set Printer Setting button Network Interface Manual B IXO LO N Copyright c 2010 BIXOLON Co Ltd All Rights Reserved www bixolon com Select the Printer Setting gt gt Comm Setting and click the Net Configuration button BIXOLON Net Configuration Y1 0 0 Ethernet Config
4. If you are not aware of IP address check IP address by pushing Function key Ask Network administrator IP Address and its related information 3 When Configuration Window appears enter new Network Setting Configuration Fe ver 2 2 MAC 00 15 94 30 00 06 Source IP 192 168 192 123 Subnet Mask 255 255 255 0 Gateway IP 192 168 192 254 Local Port 9100 Inactivity Time O Serial speed 9600 w DHCP mode dl Rev 1 00 8 Network Interface Note If you are not aware of Subnet Mask refer to the below When the IP address is 1 1 126 xxx xxx xxx Subnet Mask 255 0 0 0 2 128 191 xxx xxx xxx Subnet Mask 255 255 0 0 3 192 223 xxx xxx xxx Subnet Mask 255 255 255 0 For example when the IP address is 192 168 192 321 Subnet mask is 255 255 255 0 If you are not aware of Gateway 1 When the Network is connected to Internet Router or Server computer refer to the Network setting of other computers on the Network 2 When the Network is connected to Internet Router or Server computer enter 0 0 0 0 for Gateway Note When the setting finishes successfully the following message appears Please press here if you would like to back to the configuration 4 If you click the message you can check your configuration setting Note If any change was not found after setting on Web Server check the bellows 1 Execute Internet Explorer 2 Internet Explorer Menu Tools Internet
5. g and 802 11a is not supported Network Mode Check the network mode of the printer Network mode must be set to Infrastructure to connect to AP and Ad hoc to connect between wireless terminals IP Address Check the band of the IP Address Check whether the band of the printer and the AP or wireless terminals are the same The first three digits of the four digit value of the IP address must be the same Subnet Mask Check whether the subnet mask of the printer matches the one in AP or wireless terminal 19 PING Check Network Interface Port Check whether the port configured in the printer and the host PC PDA are the same Authentication Encryption Check the authentication encryption setting status Check whether the settings of the printer and the AP wireless terminals are the same Checking IP collision Ping TEST When entering IP address manually without using DHCP you must check whether the corresponding IP address is used by other equipment The printer may not work normally when there is a collision in the IP address When the printer is turned off carry out the Ping Test to the printer IP Turn off the printer Select Run from the Windows Start menu and then enter cmd Enter ARP d and delete ARP table Enter ping printer IP ARP d ping IP address ec COAWINDOWS Wsystemi2 icmd exe C Documents and Settings gt arp d C HDocuments and
6. 92 168 192 1 Local Port 9100 Inactivity time O sec Default 0 DHCP Mode Device Baudrate 19200 Fimware Version N A Network Interface Enter the proper IP Address Subnet Mask and Gateway for the currently used network and then press the Save button to save the settings Device Baudrate setting which is used for other models is not necessary for SRP 350plusil BIXOLON Net Configuration Y1 0 0 No Mac Address IP Address 1 00 11 22 33 44 88 192 168 192 123 255 255 255 0 192 168 192 254 9100 Search Setting Configuration Web Select the SRP 350plusll printer from the list and press the Configuration Web button you will see the web browser for changing the Ethernet and WLAN settings as shown below Rev 1 00 Configuration FA ver Ze MAC 00 15 94 30 00 OB source IF 192 168 192 123 Subnet Mask 255 255 255 D Gateway IP 192 166 192 254 Local Port 3100 Inactivity Time E Serial speed 9600 v DHCP mode Network Interface 5 Web Server 1 Execute Internet Explorer 2 Enter IP address of the printer at Address of Internet Explorer and click go Address http 192 168 192 123 Configuration FAA ver 22 MAC 00 15 94 90 00 08 Source IP 192 168 192 123 Subnet Mask 255 255 255 0 Gateway IP 192 166 192 254 Local Pot 9100 Inactivity Time O Serial speed DHCP mode C Apply Note
7. Settings gt ping 192 168 1 111 Pinging 192 168 1 111 with 32 bytes of data Request timed out Request timed out Request timed out Request timed out Ping statistics for 192 168 1 111 Packets Sent 4 Received BM Lost 4 lt ih loss gt C HDocuments and Settings gt When you see Request timed out as shown below it means that there is no collision The corresponding IP can be used Rev 1 00 20 Network Interface On the other hand if there is a reply as shown below then the corresponding IP is used by another network terminal and it cannot be used for the printer IP ce COWINDOWSWsystem32 cmd exe C MDocuments and Settings gt ping 192 168 1 1141 Pinging 192 168 1 1 with 32 bytes of data Reply from 192 168 1 111 bytes 32 timetzims TIL 64 Reply from 172 168 1 111 hytes 32 time lt ims TIL 64 Reply from 192 168 1 111 hytes 32 timetims TTL 64 Reply from 192 168 1 111 hytes 32 time lt ims TIL 64 Ping statistics for 192 168 1 111 Packets Sent 4 Received 4 Lost B CH loss Approximate round trip times in milli seconds Minimum Ams Maximum Ams Average Bms C Documents and Settings gt Check Cable When using Ethernet In order to check whether the problem is due to the LAN cable connect the cable connected to the printer to other terminals or the PC to confirm whether its operation is normal Appendix 1 Details of interface card po tem Das Network inte
8. erver 7 1 Install the Windows printer driver Note The Windows driver is included in the CD and you can download the latest version from our home page www bixolon com 2 Click the Start button and then select Printers and Faxes P Microsoft Update e Q Set Program Access and Defaults i 3 Windows Catalog ty Windows Update on cd Win SRP 275_ 3 1 3Ea Programs fe Documents Search 2 Help and Support y Taskbar and Start Menu I Rum Log OFF Testpc xp 0 Turn OFF Computer Windows XP Professional 3 Select and right click on the corresponding model and then select Properties Open Set as Default Printer Printing Preferences Pause Printing Sharing Use Printer Offline Create Shorkcut Delete Rename Rev 1 00 11 Network Interface 4 Select the Ports tab from the Properties window E BIXOLON SRP 350plusil Properties Color Management Device Settings i Additional Commands About General Sharing Advanced Y 19 Ea BISOLON SRP 350pluslll Model BIROLON SAP 350plus Features Color es Paper available Double sided No 80 s 3276 rom 35U0plus Staple Ho Speed Unknown Masimum resolution 180 dpi Printing Preferences Print Test Page Cancel 9 Click Add Port E BIXOLON SRP 350plusil Properties Color Management i Device Settings Additional Comma
9. l button in the Printer Port window closing the window Printer Ports Available port types Standard TCP IP Port Rev 1 00 14 Network Interface 12 Click the Configure Port button in the Properties window E BIXOLON SRP 350plusil Properties Color Management Device Settings Additional Commands About General Sharing Ports Advanced 10 BIsOLON SAP 350plusl Print to the following ports Documents will print to the first free checked port Description Printer Serial Port Serial Port Sertal Port Serial Port Print to File IP1 Standard TCPVIP Port BOLON SAP 350pluell Enable bidirectional support Enable printer pooling 13 Enter the same number as the local port number set during the installation of the interface card in the Port Number field in the Raw Settings Configure Standard TCP IP Port Monitor Port Settings Port Name Printer Hame or IF Address 192 168 192 123 Protocol Raw O LPR Raw Settings Port Number 9100 LPR Settings mmr l rn L rm L j LPR Byte Counting Enabled SNMP Status Enabled aa Sa Note Do not change any other items except the RAW Settings Rev 1 00 15 Network Interface 14 Click OK when you finish entering the required values and then click the Apply button Configure Standard TCP IP Port Monitor Port Settings Port Name Printer Ha
10. me or IF Address 192 168 192 123 Protocol Raw O LPR Raw Settings Port Number 9100 LPR Settings LPR Byte Counting Enabled SNMP Status Enabled ESA AAA 15 Select the General tab in the Properties window and then select the Print Test Page to check the printing status E BIXOLON SRP 350plusil Properties Color Management Device Settings Additional Commands About sharing Ports Advanced ne Ea BISOLON SAP 350plusll Model BISOLON SAF 350plus Features Color Yes Faper available Double sided No 90 s 3276 rom 35U0plus Staple No Speed Unknown Masimum resolution 180 dpi Printing Preferences Print Test Page Rev 1 00 16 Network Interface 7 Factory Reset 1 Default setting after factory reset Activate DHCP mode Local Port 9100 Inactivity Time O 2 How to reset 1 Turn off the printer 2 Turn on the printer while pressing Function Key Note Press Function key 3 more seconds after turning on the printer 3 Wait 10 seconds until new IP address is allocated to the printer The IP address will be allocated automatically under DHCP mode Note DHCP Network environment Connect to web server with newly allocated IP address Check new IP address by pressing Function key Static IP Network environment The IP address will not be allocated automatically Set up Static IP with Configuration utility 4 Print Network setting inf
11. nds About General Sharing Advanced 5 BIKSOLON SAP 350plusll Print to the following ports Documents will print to the first free checked port Description Printer Fort BISOLON SRP 350plusll O LPT2 Printer Port O LPT3 Printer Port LI COM1 Serial Port LJ COM2 Serial Port LI COM3 Serial Port LI COM4 Serial Port Er Enable bidirectional support Enable printer pooling Cancel Apply Rev 1 00 12 Network Interface 6 Select Standard TCP IP Port and click New Port Printer Ports Available port types Standard TEPIP Port 7 Click the Next button in the Add Standard TCP IP Printer Port Wizard window Add Standard TCP IP Printer Port Wizard Welcome to the Add Standard TCP IP Printer Port Wizard You use this wizard to add a port for a network printer Before continuing be sure that 1 The device is tumed on 2 The network 12 connected and configured To continue click Next 8 Enter the IP address assigned to the printer in the Printer Name or IP Address field in the Add Port pop up window and then click the Next button Add Standard TCP IP Printer Port Wizard Add Port For which device do you want to add a port Enter the Printer Mame or IF address and a port name for the desired device Printer Name or IF Address 192 168 191 123 o Port Name IP_ 192 168 191 123
12. options Mail and Mews Synchronize Windows Update Show Related Links Internet Options Rev 1 00 9 Network Interface 3 General tab Temporary internet file Settings Internet Options ud El General Security Privacy Content Connections Prograrns Advanced Home page A fou can change which page to use for pour home page prd ie sGiar msnhome Temporary Internet files A Pages vou view on the Internet are stored in a special folder for quick viewing later Delete Cookies Delete Files Settings History The History folder contains links to pages you ve visited for quick access to recently viewed pages Days to keep pages in history 120 E Clear History 4 Check for newer version of stored pages Click Every visit to the page Settings O Every time vou start Internet Explorer Automatically O Never Temporary Internet Files Folder Current location E Documents and Settings dreamfishiLocal Settings Temporary Internet Files Amount of disk space to use y El Move Folder View Objects 5 Click Refresh in Internet Explorer Rev 1 00 10 Network Interface 6 Ethernet Test by using Windows Test Page You can use the Windows printer driver as shown below when there is no test program Operating systems that allow you to use the Windows printer driver are Windows 2000 XP 2003 Server VISTA 2008 S
13. ormation by pressing Function key Connect web server to change any network setting Rev 1 00 17 Network Interface 8 Function Key set up 1 How to use 1 Turn on the printer 2 Wait 10 or more seconds until the Ethernet interface boots up 3 Push the Function key Function key 4 The settings will be printed only one time since the printer is turned on 5 Turn off and on the printer to print them again 2 Printed settings MAC address IP address Subnet Mask Gateway Port Inactivity time Serial speed Firmware Version Rev 1 00 18 Network Interface 9 Troubleshooting When printing doesn t work Check network setting When using Ethernet When using WLAN IP Address Check whether the IP Address band of the printer rand the AP or wireless terminals are the same The first three digits of the four digit value in the IP Address must be the same Subnet Mask Check whether the subnet mask of the printer matches with the one in AP or wireless terminal Port Check whether the port configured in the printer and the host PC PDA are the same Check the wireless network setting of the AP and the printer Refer to Configuration for checking changing the printer settings Rev 1 00 SSID Check whether the SSID of the printer matches with the one in AP or wireless terminal 802 11 mode Check whether AP supports 802 11b or 802 11g BIXOLON printer supports 802 11b
14. rface 10 100 Base T All in one Auto detection TCP IP ICMP IGMP ARP HTTP static IP DHCP Dynamic Host Configuration Protocol RX buffer 2K Byte Flow control Hardware RTS CTS Appendix 2 Virtual Driver It converts output of Serial COM port into output of Ethernet TCP IP port It is available for Windows 2000 XP 2003 Server VISTA 7 Rev 1 00 21
15. uration WLAN Configuration Click the Ethernet Configuration button when the printer is connected to the Ethernet Rev 1 00 5 Network Interface LAN Configuration BIXOLON Net Configuration 1 0 0 No Mac Address IP Address When you press the Search button the SRP 350plusil printer connected to the network will be shown in the list The following warning message may pop up if the firewall is installed Windows Security Alert To help protect pour computer Windows Firewall has blocked some features of this program Do you want to keep blocking this program ir Name BIXOLON Integrated Configuration Tool a Publisher BISOLON Co Ltd Keep Blocking Unblock Ask Me Later Windows Firewall has blocked this program from accepting connections from the Internet or a network IF you recognize the program or trust the publisher you can unblock it When should unblock a program Select Unblock and then retry the Search operation BIXOLON Net Configuration Y1 0 0 No Mac Address IP Address ae 1 00 11 22 33 44 88 192 168 192 123 255 255 255 0 192 168 192 254 9100 Setting Configuration Web Select the SRP 350plusll printer from the list and press the Setting button and then the following window for setting Ethernet settings will pop up Rev 1 00 6 Ethernet Configuration Network Setting IP Address 192 168 192 168 Subnet Mask 255 255 255 Gateway 1
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