X1-FAQ-ENG - website
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1. XI K Q amp A gt ADLX1 Q amp A Q1 Device Computer does not recognize the X1 A1 1 Not connected correctly Refer to the X1 manual Connectivity P 23 and check whether the X1 is connected correctly to portable player idevice via 3 5mm analog or USB A inputs or whether the X1 is connected correctly to the computer via USB cable A1 2 There is a problem with the cable There may be a problem with the connected idevice cable 3 5mm analog cable or USB cable Please try with another cable A1 3 Media Player is not recognized by the X1 Refer to the X1 manual Connectivity P 23 and reconnect the X1 If previously you had been using the X1 as a USB DAC please try removing the cables and switching the X1 off and back on again A1 4 USB device is not recognized by the X1 Remove the USB cable wait 10 seconds and reconnect If the device system is unstable please try restarting the device Then refer to the X1 connectivity on P23 of the user manual and reconnect the X1 A1 5 Computer does not recognize the X1 In the case of Windows installation of a driver is necessary If difficulties are experienced with the driver installed please uninstall the driver and reinstall one more time A1 6 Battery needs recharging Check whether the light next to the volume knob is on Green battery is charged Red battery needs charging No light battery needs charging Q2 No sound A2 1 No sound from computer source via USB cable Set the soun2. d output on the computer sound application to maximum Windows XP make sure the mute is unchecked in the sound application A2 2 Low volume level on digital player Check the volume level on your digital player idevice set to maximum and adjust volume on the X1 A2 3 Another device is set as the default playback device Open the computer s Sound and Audio Device properties tab and select USB Audio Device ADL X1 as default playback device A2 4 Problem with the connections Check all cables are correctly inserted into sockets Q3 There is no sound from computer speakers or computer headphone output A3 1 USB audio device is set as default There will be no sound from computer speakers or computer headphone output while a USB audio device is set as default Q4 No sound from headphones A4 1 X1 volume level is too low Adjust the volume with the X1 volume knob on the top panel A4 2 Digital player idevice volume level is too low Set volume to maximum on the digital player idevice and adjust the volume on the X1 A4 3 Headphones or earphones have a MIC or Volume control on their cable With such headphones the 4 ringed 3 5mm connector cable supplied with the X1 must be used Connect player to the analog in socket on the top panel of X1 with the supplied cable GND TRRS switch should be set to 1 for SONY products and set to 2 for APPLE products Q5 Unbalanced sound balance during playback A5 1 Check balance setting on in com
3. e if the phone is connected to the X1 via the analog input With such headphones the 4 ringed 3 5mm connector cable supplied with the X1 must be used Connect player to the analog in socket on the top panel of X1 with the supplied cable GND TRRS switch should be set to 1 for SONY products and set to 2 for APPLE products Q18 Is it possible to take a phone call on an iphone when connected to the X1 via digital cable A18 1 No not possible The iphone must be connected to the X1 via the analog input to take phone calls With such headphones the 4 ringed 3 5mm connector cable supplied with the X1 must be used Connect player to the analog in socket on the top panel of X1 with the supplied cable GND TRRS switch should be set to 1 for SONY products and set to 2 for APPLE products Q19 During playback with an idevice connected to the X1 via digital cable the indicator on the front panel is flashing A19 1 This is the show that the X1 is receiving digital signal the indicator would be constantly on with analog signal Q20 During playback with an idevice connected to the X1 via digital cable the idevice volume can be adjusted Does this mean it is analog signal A20 1 No for your convenience the idevice volume control will be enabled during digital playback If the indicator is flashing on the front panel then it is digital signal Q21 During playback with an idevice connected to the X1 how should I adjust the volume A21 1 We suggest low
4. ering the volume on the X1 and the setting the volume on digital players or idevices to the maximum and then gradually increasing the volume on the X1 Q22 After playback with an idevice the X1 is connected to a computer but the computer does not recognize the X1 A22 1 Be sure to switch the selector switch on the back panel to USB DAC when connected to a computer The X1 should also be switched on and off to reset before connecting to the computer Q23 How do you get the ASIO driver to be recognized by the computer A23 1 That will be a computer setting First download the ASIO driver Q24 am using a MAC shouldn t it be ASIO compatible A24 1 MAC OS X supports Core Audio sound engine so ASIO is not necessary Q25 Are any special setting required for Asynchronous signal transfer A25 1 X1 signal transfer via USB is Asynchronous No special settings are required Q26 In the user manual and instructions it says to use a MFi certified USB docking or lightning cable Is it not possible to use an uncertified cable A26 1 It may be possible but we cannot guarantee results Q27 Not able to install driver on Windows 8 OS computer A27 1 The X1 driver is not compatible with Windows 8 Q28 When using a headphone cable with a remote control it is possible to hear music but not possible to use the remote A28 1 Even when using a SONY or APPLE MIC Remote headphone cable it may not be possible to use the remote with some player
5. ftware for rar files is required Q10 Difficulties experienced trying to recharge the X1 s internal battery A10 1 Unable to recharge no charging light can be seen Try another USB cable Q11 Is it possible to use the X1 as a DDC between a computer and another DAC A11 1 Connect the X1 to the computer via USB cable and by 3 5mm mini TOSLINK Optical cable to the external DAC Q12 Is it possible to use the X1 as a DDC between an idevice and another DAC A12 1 This is not possible Q13 Is the signal from an idevice converted to 16bit 48kHz A13 1 The signal from the idevice is not converted to 16bit 48kHz It will be played at its original bit and sampling rate 16bit 48kHz is the maximum for idevice playback Q14 Are 3 generation iPods compatible with the X1 A14 1 Unfortunately not Compatible devices are listed below i Phoned lightning cable i Phone4S i Phone4 i Phone3GS i Pod touch 5 Gen lightning cable i Pod touch 4 Gen i Pod nano 7 Gen lightning cable i Pod nano 6 Gen i Pod classic 160G 2009 i Pad mini i Pad 2 i Pad 3 Gen X Now testing i Pod touch 3 Gen i Pod nano 5 Gen Q15 Is the X1 compatible with Smartphones Android OS A15 1 Compatibility cannot be guaranteed Q16 Is it possible to use the X1 while charging the battery via USB cable Not possible with Sony PHA 1 A16 1 Yes possible Q17 Is it possible to take a phone call when using a headphone cable with a MIC A17 1 Yes possibl
6. puter audio application Open the volume control tab on the computer and set the balance to neutral centered Q6 Sound cuts out A6 1 During playback there is a possibility of an overload of the computer idevice digital player s CPU During playback of music make sure all other computer applications are closed and limit use of other applications on idevices iPod digital players Q7 Experiencing noise A7 1 The X1 is placed too near electrical appliances with strong electrical magnetic fields like TVs Make sue the X1 is used well away from such appliances A7 2 Connections are not secure Check all terminals for correct secure connection A7 3 Trying adjusting the volume control of digital players or idevices Lower the X1 volume and adjust the volume on digital players or idevices to the maximum and then gradually increase the volume on the X1 Q8 Is it possible to connect the X1 directly to an external stereo system A8 1 A 3 5mm mini TOSLINK Optical cable or 3 5mm stereo connector to stereo RCA cable is required Sold separately For digital output connect 3 5mm mini TOSLINK Optical cable to the X1 s optical output socket For analog output connect 3 5mm stereo connector to stereo RCA cable to the X1 s analog output socket Q9 Is a driver required A9 1 A driver is required to be installed on Windows computers Download driver from the X1 product page on www adl av com Please note decompression so
7. s devices Q29 Not able to use Denon or Beats MIC remote headphone cables with the X1 A29 1 The X1 is compatible with SONY or APPLE MIC Remote headphone cables Q30 When connecting a Smartphone to the X1 and using a MIC remote headphone cable sound cab herad from the Smartphone s internal speakers A30 1 Some Smartphones are not compatible with MIC remote headphone cables Try the MIC remote headphone cable directly with the Smartphone before connecting to the X1 to see if the MIC remote headphone cable is compatible with the Smartphone
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