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Epson Stylus® Pro 7800/9800 PRINTER GUIDE

1. Printer Color Management O E Color Toning Neutral By Tone Darker zs Brightness 0 gt j Y Greg Gorman Contrast 0 i Shadow Tonality 0 Horizontal Highlight Tonality 0 n a Vertical Max Optical Density a _ _ es a 0 Y _ Highlight Point Shift PDFY Preview Supplies Standard Cancel 6 Choose the settings that are best for your photo You can use the photo on the screen as a guide e Color Toning allows you to add tone hue to your black and white output The default is Neutral which will provide you with a neutral tonal scale print You can also choose other popular presets such as Cool Warm and Sepia Note that the presets will affect the target found in the tone color circle e Tone allows you to easily change the entire tonal scale of your black and white output While Darker is the default setting you may see better results if you choose Dark e Brightness adjusts the overall lightness and darkness of your image e Contrast adjusts the difference between the light and dark areas of your image e Shadow and Highlight Tonality allow you to control tonality only in the shadow or highlight areas of your image 96 Printing with Epson Drivers for Macintosh e Max Optical Density adjusts the overall density or focus of the print Create a soft focus print by setting the density lower e Highlight Point Shift helps to re
2. 0 000 e eee eee 87 Choosing Paper Configuration Options 0 0 cece ee eee 88 Choosing Roll Paper Options s 2 45 43 hws Milas ee Lien Vets 89 Borderless Printing s3 searga re bes a bales aes bates Baleares 90 Creating a Custom Preset and Printing ps stew nes Mee Be ee oe 93 Choosing Advanced Black and White Photo Settings 94 Managing Print Jobs siii t E e ote Te E A nie cra 96 Checking Ink Levels and the Maintenance Tank 0 97 Contents 7 4 Printing with Epson Drivers for Windows Choosing Basic Print Options rite his cee Sera be a ae ey 100 Choosing Paper and Layout Options 0 0000 e eee 103 Choosing Roll Paper Options 2 cheeks ees hee ee ea 103 Borderless Printing a3 ism os eae oid aaa hanes 106 Choosing Cut Sheet Paper Options 00 000s eee ee 107 Choosing Layout Options nin iia vee vbke ven tea a erenn 108 Choosing Advanced Print Options 000 e cece eens 109 Choosing Advanced Black and White Photo Settings 112 Managing Print Jobs y x3 aie ned cit acace Ace 6 atid wteeats ond sed Ramah aac Ae 114 Using the Progress Meters pear eilad pavnniilnd Sayan elt toate bas 114 Setting Monitoring Preferences and Optimizing Print Speed 115 5 Maintaining and Transporting the Printer Checking Printer Status and Part Life cesses onesie cee 120 Printing Status Information 0 0 oassietnt oho ede eee aod o eyeloeds 120 Viewing Status
3. Default Paper Size in Page Setup US Letter 44 Pa J Click the lock to prevent further changes 2 Click the plus sign You see your printer in the Printer Browser e200 Printer Browser n A a a rp p Default Browser IP Printer Search Printer Name 4 Connection Stylus Pro 7800 USB Name Stylus Pro 7800 Location e epson s Mac mini Print Using EPSON SPro 7800 More Printers Add Wait while your Macintosh finds the printer driver and the Add button becomes available Then click the Add button 46 Setting Up the Printer Your printer appears in the Print amp Fax utility r 000 Print amp Fax lt gt Show All Q f Printing Faxing Sharing InMenu Printer ss V Stylus Pro 7800 Name Stylus Pro 7800 Location Directly attached via USB Kind EPSON SPro 7800 1 Status Idle Supplies for this printer C Print Queue C Printer Setup Selected Printer in Print Dialog Last Printer Used j lt j Default Paper Size in Page Setup F US Letter 7 W Click the lock to prevent further changes 4 Close the utility Go to page 50 to update your printer firmware if necessary Adding the Printer in Mac OS X 10 3 1 Open the Applications folder then open the Utilities folder and open the Printer Setup Utility 2 Ifyou see a message like this click Add then skip to step
4. 6 When SEE LABEL TO REPLACE CUTTER is displayed on the LCD display hold down the side pin as shown and turn the latch to the right WARNING The blade is 7 Release the side pin The cutter pops out sharp Be careful when removing it 140 Maintaining and Transporting the Printer 8 Carefully remove the cutter blade SA Le fe ml 2 Res ee Installing the New Cutter Blade Remove the new blade from its package then follow these steps to install it 1 Insert the new cutter as shown ARR YAW unin nes Lee O eA IS A lt 9 A J a Age WA Maintaining and Transporting the Printer 141 2 Push down on the side pin while turning the latch to the left 3 Close the front cover when you see a message prompting you to do so The cutter moves to the home position and READY appears on the LCD display Replacing the Maintenance Tank The maintenance tank stores ink that gets flushed from the system during the initial ink charge and manual and automatic print head cleaning When the tank is almost full the message MAINTENANCE TANK NEAR FULL appears on the LCD display When the tank is completely full the printer stops working and MAINTENANCE TANK FULL appears on the LCD You can check how much space remains in the maintenance tank by viewing its indicator on the control panel shown below You can also check its status using the menu see page 121 or by printing
5. 26 Setting Up the Printer 3 Rotate the front bar once as shown so the fabric folds around the bar 5 Ifyou find that your roll paper is curled too tightly to eject properly attach the two paper guides to the bottom of the printer See page 161 for more information 6 Raise the stabilizer knobs and unlock the casters Then move the printer to the place of use The casters are meant for moving the printer for only a short distance Lock the casters and extend the stabilizer knobs after moving 7 Make sure you save the box and packaging in case you need to ship the printer When you are finished assembling the printer go to Connecting the Power Cord on page 37 WARNING Two people are required to unpack the printer and four are needed to set it on the stand Note When choosing a place for the printer leave adequate room for easy access and ventilation Avoid locations subject to direct sunlight excessive heat moisture or dust Also avoid locations near potential sources of interference such as loud speakers cordless phones TVs or air conditioners Setting Up the Printer 27 Unpacking and Assembling the Epson Stylus Pro 9800 Follow these steps to assemble your printer and its stand If you have the Epson Stylus Pro 7800 see page 17 instead Before you begin make sure you have sufficient space to set up and use the printer The following illustration shows the minimum space
6. 5 Slide the card along the slots inside the compartment Push it in firmly to fully insert the connector into the printer s internal slot 6 Use the two screws included with the card to secure it 7 Connect one end of the appropriate cable to the card Then connect the other end to your network hub or to your computer s Ethernet port 8 Plug in the printer s power cord Follow the instructions in the next section to install your printer software then configure the printer for your network as described on page 53 Setting Up the Printer 43 Installing the Software for Macintosh Note You can check fora Follow the steps below to install the software on a Macintosh For Windows newer version of your see page 48 printer driver on the Epson support site at 1 Turn on your Macintosh and your printer http support epson com 2 Insert the printer software CD ROM If necessary double click the Epson CD ROM to open its window Epson H X Zero KB available EPSON Epson L a X 3 Double click the Epson installer icon You see the Epson Installation Program Epson Stylus Pro 7800 9800 Welcome to the Next Level install Printer Driver for Stylus Pro 7800 Install Printer Driver for Stylus Pro 9800 Install Additional Color Profiles Install Reference Guide Install EpsonNet Config 4 Double click Install Printer Driver for Stylus Pro 7800 or Install Printer Dri
7. Color Controls options on the amp Color C PhotoEnhance lower part of th Color Off No Color Adjustment Qwel pe tot the C ICM screen R Print Quality SuperFine 1440dpi _v Mode EPSON Standard sRGB QAM Microwea Gamma I Supery 1 8 v High Speed Brightness o i A Flip Horizontal ENE po 0 it Finest Detail i Saturation AI Edge Smoothing o Cyan Magenta 0 O Yellow 0 sa Use Paper Config Save Settings Cancel Help 110 Printing with Epson Drivers for Windows Note The Print Quality settings available depend on the Media Type you selected Choose lower print quality for faster printing or SuperPhoto 2880dpi for best quality Tip If you turn off color management you can still control the ink density as described on page 111 If necessary you can change your Media Type and Color settings Choose one of the following Print Quality settings Draft Normal 360dpi Fine 720dpi SuperFine 1440dpi SuperPhoto 2880dpi Choose any of the following High Speed for fast bidirectional printing at lower quality Flip Horizontal for printing a mirror image of your file Finest Detail for sharper edges on vector based data including text graphics and line art This setting does not affect photographs Edge Smoothing to improve the quality of low resolution images Choose one of the following Color Management settings Color Controls lets y
8. Connect the power cord to the AC inlet on the back of the printer 2 Route the power cord through one of the hooks on the left or right side as shown 3 Plug the power cord into a properly grounded electrical outlet 38 Setting Up the Printer Installing Ink Note The default black Use the ink cartridges that came with your printer for initial ink charging ink cartridge is Photo During the initial installation process it is normal for up to one third of the Black If youprefertouse ink in each cartridge to be used The cartridges shipped with your printer are Matte Black sold Sepalately sce provided mainly to charge the ink system page 128 you can install the Matte Black cartridge 1 Press the Power button to turn on the printer In a moment immediately instead of INSTALL INK CARTRIDGES appears on the LCD display installing the supplied Photo Black cartridge of O 7 O D Note You need to be 2 Press both ink compartment covers to open them Make sure the ink present during the ink levers are in the raised released position installation process Do not leave the printer unattended Ink lever 3 Remove each ink cartridge from its package and gently shake the cartridge Setting Up the Printer 39 4 Install the ink cartridges in the printer Hold each cartridge with the arrow pointing toward the printer then insert it into its slot Make sure you insert e
9. On 7 fl F A A ThA eh gay 4 ah 18 Version 5 51 I Print Preview Print Assistant OK Cancel Help JEPSON Standard sRGB Note Check the web site http prographics epson com or your authorized Epson dealer for other media that may be available EPSON Standard sRGB v EPSON Vivid Charts and Graphs EPSON Standard sRGB i RGB Printing with Epson Drivers for Windows 101 Select a Media Type setting that corresponds to the paper you are printing on If you are using a color managed workflow make sure you choose media type and resolution settings that match the ICC profile you are using The settings followed by 250 are for roll paper or selected sheets that are 17 inches wide or wider Choose a setting without the 250 designation when you print on smaller sheets For PremierArt Water Resistant Canvas for Epson choose the Watercolor Paper Radiant White setting our paper is not listed check the instructions included wi e If your pap t listed check the instruct luded with th paper or check the Epson web site http prographics epson com If you are using non Epson media choose the closest setting You may ave to experiment with different settings to determine which one is bes have to exp t with different settings to det hich best for the media you re using For the Color setting select Color for any type of photographic printing Choose Advanced B amp W Photo if you are printing bl
10. 4 j You have no printers available Would you like to add to your list of printers now Cancel add Setting Up the Printer 47 3 Click the Add icon at the top of the Printer List window e098 Printer List O YW amp gt 1 Add In Menu Name amp Status 4 Pull down the menu and select the connection you are using either EPSON USB EPSON FireWire or EPSON TCP IP The Stylus Pro 7800 or 9800 appears on the screen EPSON USB Ke Product a Kind Stylus Pro 7800 EPSON SPro 7800 Page Setup 2 Caneel A Tip If you want to Click your printer name then click Add rename the printer for easier identification select the printer name in the list and click Show Info Type a new name and click Apply Changes 48 Setting Up the Printer You see your printer in the Printer List fe e098 Printer List oO a Ow In Menu Name Status Kind v X Stylus Pro 7800 EPSON SPro 7800 1 Host 6 Go to page 50 to update your printer firmware if necessary Installing the Software for Windows Follow these steps to install the software for Windows 1 Make sure your printer is turned off 2 Turn on your computer 3 Insert the printer software CD ROM in your computer The installer starts automatically If it doesn t start double click My Computer or click Start gt My Computer Then double click your CD ROM icon EPSON In
11. A0 914x1292 mm Copies a aa Copies fp 7 Collate pi SuperFine 1440dpi r Orientation Color Controls Portrait C Landscape MicroWeave On Rotate by 180 High Speed On Roll Paper Option J Auto Rotate Version 5 51 PrintPageLine D OK l Cancel l Help 2 Select Roll Paper or Roll Paper Banner as the Paper Source setting The Roll Paper Banner setting allows you to print a series of continuous images without any margin space between them This option is not available with all applications and is mostly for tiling an image 3 Ifyou want to print without margins click Borderless Note that borderless printing takes longer than normal printing See page 106 for more information about borderless printing 104 Printing with Epson Drivers for Windows Tip Creating a user defined paper size generally lets you make the best use of your roll paper Click the Expansion button to select a borderless sizing option Choose Auto Expand or Retain Size then click OK Auto Expand enlarges your image up to 3 to fit the size of the paper You can use the slider to adjust the expansion Choose Min for the least amount of image expansion with a chance that there will be small borders around the edges or Max for the greatest amount of expansion some of the image will be cut off around the edges but it will extend to the edge of the paper Retain Size prints yo
12. Color Controls Portrait C Landscape MicroWeave On Rotate by 180 High Speed On Printable Area Centered Version 5 51 OK l 2 Select Sheet as the Paper Source setting 3 Ifyou want to print to the edges of the page click Borderless Note that borderless printing applies only to the left and right sides of the page on cut sheets margins are required at the top and bottom of the page For full bleed borderless printing use roll paper as described on page 103 108 Printing with Epson Drivers for Windows Click the Expansion button and choose Auto Expand or Retain Size e Auto Expand enlarges your image up to 3 to fit the size of the paper You can use the slider to control the amount of expansion e Retain Size prints your image at the size you specify in your application You need to size it slightly wider than the paper width if you want to print without borders 4 Select the Paper Size loaded in the printer 5 Select the Orientation you want 6 Ifyou want to reduce or enlarge your image click the Layout tab See the next section for more information 7 After making your settings click OK Choosing Layout Options You can print a poster size image even if your application does not support poster printing Follow these steps to reduce or enlarge your image 1 On the Properties window click the Layout tab You see this window EPSON Stylus Pro 7800 Properties a Main
13. Informationen s22ubsaaeee Shee Shee oaks 121 Checking and Cleaning the Print Head cca getoen cee oe etn tion 122 Running the Nozzle Check and Head Cleaning Utilities 123 Using the Control Panel Menu ac x jcstee Sa ved heed 124 Manually Checking and Cleaning the Print Head 124 Running a Power Cleaning Cycles is ois wakes aioe 125 Aligning the Print Head 6 04 04 se oaston Metardcaro sea nee erener 126 Replacing Ink Cartridges osc beens cea eae ek ea ee oes ete 127 Switching Black Ink Cartridges n asec ack a Soe ences ate wake oe 132 Draining the Old Ink cr iex ntti ween operas yes eh of 132 Installing the New Black Ink Cartridge 0 0 0 134 Updating the Printer Driver Information 0 135 Changing the Date and Time 2s coer dat ise eckints Oe Satan oaaretes 136 Using Maintenance Mode cums sae osrtos arden a ctann rayon aim nrnna 136 Replacing the Paper Cutter Blade aiiles pian ate ee Bien webby 138 Removing the Old Blade s 5 teow a oiraw sy aaoleea se ah dace al 138 Installing the New Cutter Blade airs cewek sean anh w s 140 Replacing the Maintenance Tank 0 ose Gsoiend iia eee eae es 141 Cleaning the Printer cite isn Watney AE E Reedy ie eis eRe 143 8 Contents Transporting or Storing the Printer 4 4 awese cane a eee awban 144 Preparing the Printer for Shipment 00000 144 Removing the Optional Print Server Card 00 146 Moving the
14. Remaining service life is displayed on the LCD Press the ll Pause button to continue CONVERSION CRTG LIFE REPLACE CONVERSION CRTG WITH A NEW ONE The conversion cartridge needs to be replaced Replace the conversion cartridge with a new one Or complete the replacement of black ink by pressing the J Pause button COVER OPEN CLOSE COVER Front cover is open Close the front cover F W INSTALL ERROR UPDATE FAILED RESTART THE PRINTER Firmware update failed Restart the printer then update the firmware again see page 50 for instructions I F CARD ERROR CHECK CARD TYPE Wrong interface card installed Turn off the printer and remove the card See the documentation that came with the card INK CARTRIDGE ERROR BK INK CHANGE The black ink cartridge needs to be changed Select YES to switch the black ink cartridge or NO to continue using the installed black ink cartridge INK CARTRIDGE ERROR CHECK CARTRIDGE You tried to install the wrong ink cartridge The wrong black ink cartridge is selected Matte or Photo f you are replacing ink cartridges check the package and product code You must use the ink cartridges designed for your printer Other cartridges will not work nstall the correct black ink cartridge or press the Il Pause button and change the ink setting see page 132 INK CARTRIDGE ERROR INSTALL CORRECT CARTRIDGE You tried to install an ink cartr
15. Ss EpsonNet Sorting Method MS Print Server Name MAC Address Network Address Print Server Name Model Name IP Address 000048B145F2 136 239 96 120 13623096 AL C8600PS AL C8600 000048CF5CD0 136 239 96 175 EPCFSCDO 000048A4E869D 136 239 96 163 13623096 AL C2000 AE869D EPAES69D O00048ABE634 136 239 96 61 ACULASER_C2000PS AL C2000 000048592571 136 239 96 96 13623096 STYLUS_PRO_4000 EPB92871 O00048BC1F97 136 239 96 144 13623096 LQ 680PRO BC1F97 EPBC1F97 Pstylus Pro 4800 000048C93969 136 239 96 79 13623096 STYLUS_PRO_4800 EPC93969 Bstylus Pro 7800 o00048C8EE69 136 239 96 229 13623096 STYLUS_PRO_7800 EPCSEE69 Bstylus Pro 4800 o00048B907C4 136 239 96 130 13623096 STYLUS_PRO_4800 EPB907CA Q EPL N2050 O00048BCDBCF 136 239 96 113 13623096 EPL N2050 BCDBCF EPBCDBCF Configuration To update to the most recent information press the F5 key TCP IP IPX Ready Highlight the printer that you want to configure and click Configuration to access the TCP IP selection screen If necessary contact your network administrator to assign an appropriate IP address A static address is recommended For more information see the documentation that came with the print server 54 Setting Up the Printer Chapter 2 Handling Paper and Other Media Note You can purchase additional roll paper spindles and other accessories or options from the Epson Pro Graphics web site http prog
16. a aea 56 Roll Paper Guidelines Soe s4 nuanean 57 Loading the Paper onto the Spindle 0 0004 58 Placing the Paper in the Printer s nws0 sixes oa ee cae Meoues weds 59 Removing Paper from the Spindle os yas a eunn 62 Switching Between 2 Inch and 3 Inch Roll Paper 62 Cutting Paper Manually with the Built in Cutter 63 Printige Frim Lines arie ea Ale tee ad Eat re Aide te eat a MMs e 64 Using Cit Sheet Papere wasnt iaeia Oe ek etal Uae A 64 oadi g Cut Sheets bres caved niiata iseiti ei i 65 Loading Small Cut Sheets or Fine Art Paper 000 66 Printing on Posterboard s ejse ou eo oie coke eke Rs eds 67 Adjusting the Platen Gap for Thick or Thin Paper 69 Using the Paper Basket 5 05 40 io He va Wee Ue eek Seca ds 70 Catching Printouts From the Epson Stylus Pro 7800 71 Catching Printouts in Front of the Epson Stylus Pro 9800 72 Catching Printouts Under the Epson Stylus Pro 9800 73 Optimizing the Settings for Your Paper 0 00 eee 75 Creating Paper Configurations 0 0 00 cee e eee eee 75 Printing Your Paper Configurations 00 0000000 77 Selecting Paper Configurations 9 seavaoe ceed eee eae TD 3 Printing with Epson Drivers for Macintosh Choosing Page Setup Options 2 0 0 4 4 2 ued hie See de 80 Choosing Basic Print Options skid ies ioe a Pa OE a Mey ee Pee 83 Choosing Color Management Options
17. a nozzle check sheet see page 124 Maintenance tank indicator 142 Maintaining and Transporting the Printer The icons show the percentage of space remaining in the tank as follows l 100 81 l 20 to nearly full i 80 61 Tank nearly full 60 41 Tank ful i 40 21 Tank error or no maintenance tank Note You can purchase replacement items for The Epson Stylus Pro 7800 has one maintenance tank on the right side your printer from an and the 9800 has two one on either side Replacement tanks are available authorized Epson roseller To andthe from Epson part number C12C890191 nearest reseller call 800 GO EPSON The printer will not print if one of the maintenance tanks is full On the 800 463 7766 In the Epson Stylus Pro 9800 the right tank is used more than the left To U S you can also maximize tank life you can switch the tanks when the right tank reaches purchase online at approximately 60 of capacity www epsonstore com In Canada you can also purchase at www epson ca or E Boose Tee 1 Make sure the printer is not printing or performing any other operations READY or PAPER OUT should appear on the LCD display Follow these steps to replace the tank 2 Ifyou have the Epson Stylus Pro 9800 check the LCD display to determine which tank needs to be replaced left or right 3 Grasp the handle at the bottom of the tank on the side of the printer and gently pu
18. around the leg assembly using a soft brush 5 Ifthe paper path accidentally gets soiled with ink gently clean it with a soft lint free cloth dampened with water 6 Ifthe outer case is dirty clean it with a soft clean cloth dampened with mild detergent Keep the ink cartridge compartments closed to prevent water from getting inside 7 To wash the paper basket remove the shafts then machine wash with mild detergent and air dry 144 Maintaining and Transporting the Printer Note It s a good idea to store partially used cartridges in separate resealable plastic bags Transporting or Storing the Printer If you are moving the printer a short distance for example in the same building you can roll it on its stand see page 147 To ship the printer a longer distance you should repack it using the original box and packing materials Follow the instructions below to prepare the printer for shipment If you don t have the original packaging you can purchase replacement packaging from Epson See page 11 for more information If your printer includes the EpsonNet Ethernet card you must remove it before shipping the printer for repairs See page 148 for instructions Preparing the Printer for Shipment 1 Turn off the printer and wait until the carriage moves to the home position on the far right and the Power light goes off Then unplug the printer 2 Remove the following parts Power cord and interface c
19. clearing paper jams Diagnosing Problems The printer includes a number of ways to help you diagnose problems e To identify the most common problems check the messages and lights on the control panel See pages 150 through 154 for more information e Ifyou re using the Epson printer driver and Status Monitor utility check your software for error messages See Chapter 4 or 5 for more information e To determine whether the problem is caused by the printer itself disconnect the printer from your computer and print a status sheet from the control panel See page 120 for instructions e Review the FAQ at www prographics epson com for possible solutions e If none of the suggested solutions in this chapter solve your problem contact Epson as described under Where To Get Help on page 11 150 Solving Problems Checking Error Messages and Lights The control panel includes various lights and an LCD display to indicate the status of the printer Paper Ink light light Paper feed up button Enter or cut _ button Power 4 _ Menu or sigs an cleaning ight button Paper feed down button Paissorieset LCD display Left arrow or paper button and light source button When your ink or paper runs out or a problem occurs a message appears on the LCD display and the lights on the control panel come on or flash The following table lists the messages in alphabetical order and includes an explanation and instruc
20. drop down list The Advanced Photo setting lets you print at 2880 dpi the highest resolution available The PhotoEnhance setting allows you to correct noise and other 8 y problems common to digital camera images and automatically select 1440 dpi Click Custom then click the Advanced button to turn off color management in the printer driver if your application performs color management or access additional settings as described on page 109 6 When you re finished choosing print options click the Paper tab and follow the instructions in the next sections for choosing paper and layout options Note Many application settings override settings in the printer driver Always verify settings to get the results you expect Printing with Epson Drivers for Windows 103 Choosing Paper and Layout Options You can select a variety of settings such as orientation and sizing your image Follow the instructions below to select settings for roll paper or the instructions on page 107 for cut sheets Choosing Roll Paper Options Follow these steps to print on roll paper and select settings for borderless printing and automatic cutting 1 On the Properties window click the Paper tab You see this window S EPSON Stylus Pro 9800 Properties a Main EA Paper wh Layout Cy Utility Paper Source Roi Paper Super A0 914x1292 mm Poll Paper Borderless Auto Cut On Auto Cut Normal Cut Paper Size Super
21. ie Paper E Layout K Utility 16x 20in Vv Reduce Enlarge 4 136 Fit to Page C Custom US D 22 x 34 in Output Paper Size Roll Paper US D 22 34in Auto Cut On I MultiPage Q N Optimize Enlargement SuperFine 1440dpi Color Controls MictoWeave On High Speed On Version 5 51 OK Cancel Help 2 Click Reduce Enlarge to have the driver resize your image Printing with Epson Drivers for Windows 109 You can select Fit to Page or select Custom and enter a scaling percentage 3 Ifyou are enlarging your image beyond the limits of your application program click Optimize Enlargement The driver will increase the image size up to 650 and decrease the output resolution to stay within the pixel limitations Depending on the resolution of the original image and the print size you may see reduced quality in the print Choosing Advanced Print Options The advanced settings give you complete control over your printing environment If you are using color management settings in Photoshop or another application it is very important to access the advanced settings and turn off color management in the printer driver as described on page 110 1 Follow the steps on page 100 2 Click Custom then click Advanced You see a window like the following Ad d i vance These settings Medi Media Type amp Printer Color Management give you different Premium Luster Photo Paper 250 yj e y
22. it slightly wider than the paper width to print without borders See page 90 for more information e Roll Paper Borderless Banner prints a series of continuous borderless images without space between them e Roll Paper prints on roll paper with the standard printable area If you are printing on roll paper choose Manage Custom Sizes from the Paper Size menu If you are printing on a cut sheet skip to step 7 In Mac OS X 10 3 choose Custom Paper Size from the Settings menu Te 00 Custom Page Sizes Untitled Page Size 8 50 in 11 00 in Width Height Printer Margins Stylus Pro 7800 zs 0 00 in 0 00 in oP 0 00 in Left 0 00 in cls f Bott Click to create a custom page size _ _ Duplicate Cancel Click the plus sign give your paper size a name and define its size and margins Then click OK In Mac OS X 10 3 click New instead of and Save instead of OK Select Page Attributes from the Settings drop down menu if necessary Select your new paper size from the Paper Size drop down menu Printing with Epson Drivers for Macintosh 83 7 Choose the appropriate Orientation and Scale for printing 8 Click OK Then continue with the instructions in the next section to select additional settings for printing Choosing Basic Print Options Once you have selected your page setup options you need to select printing options The Epson driver offers automatic settings that opti
23. limitation 116 smeared prints 157 159 Progress Meter 114 116 R Registering non Epson media 75 to 77 Requirements system 12 to 13 Resolution Mac OS X 86 Windows 110 Roll paper attaching to spindle 58 cannot be cut 159 cutting manually 63 loading 56 to 61 Mac OS X settings 89 to 91 printable area 168 removing from spindle 62 Save Roll Paper setting 90 105 trim lines 64 90 105 Windows settings 103 to 108 S Safety approvals 166 instructions 13 to 15 Save Roll Paper setting 90 105 Setting up SP 7800 17 to 26 SP 9800 27 to 36 Shipping bracket SP 7800 removing 24 SP 9800 removing 33 using 145 Software installing in Mac OS X 43 to 48 installing in Windows 48 to 50 uninstalling 164 174 Index Specifications electrical 165 environmental 165 ink cartridges 168 paper 166 to 168 printable area 168 printer 165 to 166 Speed and Progress utility 115 to 117 Spindle adapter 62 loading roll paper 58 ordering 10 removing roll paper 62 Stand SP 7800 18 to 24 SP 9800 28 to 34 Status Monitor Mac OS X 97 to 98 Windows 114 to 117 Storing printer 144 to 146 Stylus Pro 7800 mounting on stand 22 to 24 paper basket 71 to 72 paper basket attaching 25 to 26 removing shipping bracket 24 setting up 17 to 26 stand unpacking and assembling 18 to 20 unpacking 20 to 22 Stylus Pro 9800 mounting on stand 31 to 34 paper basket 34 to 36 72 to 74 removing ship
24. manual ordering 10 replacement blade ordering 10 replacing blade 138 to 141 D Date and time setting 136 Deleting print jobs Mac OS X 97 Windows 114 Depth of printer 166 Diagnosing problems 149 Dimensions of printer 166 Documentation how to use 9 E Electrical specifications 165 Energy consumption 165 Enlarging image 108 to 109 Environmental specifications 165 Epson accessories 10 to 11 help 11 media 55 to 56 Preferred Protection Plan 11 EpsonNet print server card installing 41 to 53 ordering 10 removing 146 Error messages 150 to 154 Error notification Windows 115 to 117 Ethernet card installing 41 to 53 ordering 10 removing 146 system requirements 12 13 F Faint prints 156 FireWire cable connecting 40 requirements 12 13 Firmware updating 50 to 52 Flip Horizontal setting Mac OS X 86 problems 159 Windows 110 H Head Alignment menu 126 Head unit print head checking status 120 to 122 Heavy media cutting 63 Height of printer 166 Help Epson 11 Hex dump 136 High Speed Copies setting 116 High Speed setting Mac OS X 86 Windows 110 Humidity requirements 165 ICM setting 110 Ink lightfastness 168 monitoring level 97 to 98 114 to 115 122 Ink cartridges changing black 132 to 135 checking status 120 to 122 127 installing 38 to 39 ordering 128 removing for transportation 144 replacing 127 to 131 safety instructions 15 specifi
25. new black ink cartridge either Matte or Photo that you want to convert to The Conversion Kit includes three special cartridges yellow magenta and cyan which are used to reduce the amount of ink consumed in the conversion e The Photo Black cartridge is ideal for printing photographic images on all media types It is optimized for traditional photographic and ink jet coated papers such as Epson Premium Luster Photo Paper Photo Semigloss Paper Premium Semimatte Photo Paper and so on e The Matte Black cartridge is optimized for printing photographic images on matte or fine art papers such as Epson Enhanced Matte Paper and Epson Velvet Fine Art Paper Generally you should switch black ink cartridges only if you plan to run a large number of print jobs in the new mode Since it takes several minutes to switch and consumes a significant quantity of ink don t switch cartridges more often than necessary Changing the black ink cartridge also consumes color ink The amount of ink flushed through the printer varies but approximately 88 to 117 ml of ink all cartridges combined is used All cartridges should be at least 30 full before you begin the conversion process If MAINT TANK FULL or MAINT TANK NEAR FULL appears on the LCD you need to replace the maintenance tank before you change black ink cartridges See page 141 for instructions Draining the Old Ink 1 Make sure READY appears on the LCD display 2 Press the Menu butto
26. required for using the Epson Stylus Pro 9800 12 in You will also need floor space of approximately 13 x 13 feet to assemble the printer and stand 28 Setting Up the Printer Unpacking and Assembling the Stand 1 Open the box and remove the handles from the sides of the box 2 Lift the box up then set it aside 3 Unpack the stand and make sure you have all these items Parts k Support bar Base sections Basket hooks Paper basket Tools and Accessories 4 Bolts Hex wrench en Spee 2 Wing nuts with spring 5 Paper supports washers and plain washers Setting Up the Printer 29 4 Insert the support bar into one of the base sections as shown Then attach it with two bolts using the included wrench Leave the bolts a little loose so that you can adjust the position when you insert the bolts at the other end 5 Attach the base section to the other end 6 Tighten all four bolts securely Unpacking the Printer 1 Open the box and remove the roll paper spindle polystyrene foam and cardboard cushions 30 Setting Up the Printer 2 Lift the box up and away from the printer Remove the ink cartridges and other accessories from the side as shown below Remove ink cartridges and ee accessories 3 Remove the cardboard panels from around the printer 4 Make sure you have all the items shown below in addition to the printer Note The prin
27. settings override any paper configuration settings you may have made using the printer s control panel Color Density lets you control the ink saturation level for example when you turn off color management in your printer software Drying Time per Print Head Pass lets you print with non Epson media and avoid smearing the ink You can make the print head wait up to 5 seconds after each pass to allow ink to dry Paper Feed Adjustment helps reduce banding Choose a lower value if you see white lines on your prints or a higher value if you see dark lines Paper Suction lets you decrease the paper suction level when printing on thinner papers less than 12 1b such as CAD drafting paper Paper Thickness helps reduce vertical banding and creates a sharper image when printing on unusually thick or thin paper Cut Method decreases the cutting blade pressure for thinner media and adjusts the speed for thick media You may need to experiment to determine the best setting for your paper 112 Printing with Epson Drivers for Windows Note If you are printing from Photoshop make sure you do not use Photoshop s color management settings when using Advanced Black and White Photo mode There are no profiles associated with this screening and color management technology e Platen Gap lets you fine tune the setting for various paper thicknesses 8 When you finish setting Paper Configuration options click OK 9 Click Save
28. 0 the control panel settings override the driver settings Press the button The configuration number you selected is displayed on the LCD with an asterisk Press the II Pause button to exit the menu 78 Handling Paper and Other Media Chapter 3 Printing with Epson Drivers for Macintosh Tip Check the Epson Pro Graphics website at http prographics epson com for updated drivers and utilities that may become available 79 Your Epson Stylus Pro 7800 or 9800 comes with drivers and utilities that let you print and manage print jobs For the best black and white photography output the Epson driver offers an Advanced Black and White Photo mode ICC profiles for ColorSync are included so you can use color management features in Adobe Photoshop or other applications or in the driver itself A color managed workflow using Photoshop and a color calibrated monitor will give you the most accurate colors and best output from your printer for color photos You can create your own profiles if you have the required hardware and software or you can have them created by a color specialist Make sure any profiles you want to use are located in the standard folder for your operating system When you install the Epson printer driver the ready made profiles are automatically copied to the right folder This chapter includes the following information for Mac OS X e Choosing page setup settings for cut sheets and roll paper e C
29. 3 8 44 25 44 23 Non Epson roll media widths Make sure you set the margins to zero when printing a custom page size for borderless printing 92 Printing with Epson Drivers for Macintosh To control the amount of expansion with the Auto Expand setting select Expansion from the drop down menu You see this screen Printer Stylus Pro 7800 Presets Standard S ________ Expansion LU Min Standard Max Moving the slider to Min will reduce the amount of image enlargement However margins may appear around the printed image PDF v Preview Supplies J Cancel E Print Adjust the slider to increase or decrease the amount of expansion The widths shown in the table on page 91 work with the Standard Expansion setting If you use the slider to adjust the amount of expansion you can calculate the image width as follows e Using the Min setting subtract 0 125 inch from the media width to determine the image width e Using the Max setting subtract 0 415 inch from the media width to determine the image width Note If you check the settings on each screen in the drop down menu go through them carefully from top to bottom Avoid cycling through them repeatedly or you may lose your settings Caution Do not open and close the Presets menu without typing a name or you will lose your settings Printing with Epson Drivers for Macintosh 93
30. 8 to replace the blade b The paper may be too thick to cut with the built in cutter Cut the paper with scissors See page 57 for a list of media that cannot be used with the cutter Make sure DX appears on the LCD display If not press the Paper Source button to select this setting 160 Solving Problems Problem Solution Printing is too slow Turn on High Speed in your Advanced settings Choose a lower resolution in your printer software for faster printing Clear space on your hard drive or run a defragmentation utility Don t run too many applications at the same time Turn off virtual memory Add RAM to your system Consider upgrading your system to support a faster connection to the printer either IEEE 1394 FireWire or USB 2 0 Solving Paper Problems If paper feed or paper jam problems occur frequently try one or more of the following solutions e For roll paper try adjusting the Paper Suction setting See page 75 for more information You can also adjust this setting through your printer driver e For heavy or thick media follow the instructions on page 67 to load the media correctly e Make sure the paper is not folded wrinkled or damp e Make sure the printer s environment falls within the required temperature and humidity range e Make sure the paper is not too thick or too thin See pages 55 and 166 to 168 for paper specifications e Make sure no foreign objects are inside
31. ARD setting is recommended for most paper types Press to save the setting 5 Press the lt button then the Y button to highlight THICKNESS PATTERN 6 Press Menu then press to print the paper thickness pattern A pattern similar to the following is printed 1 2 3 5 6 7 8 9 10 11 12 13 14 15 16 I Fo dot Po ka ete Smallest gap 76 Handling Paper and Other Media 7 Examine the printed pattern for the most evenly overlapping lines Choose the number with the most even lines In the example shown above the lines under number 4 are the most even After printing the pattern THICKNESS NUMBER is highlighted 8 Press the W button to select the number that you noted in step 7 then press v 9 Press the lt button then the V button for the menu options shown below Make any adjustments as needed and press to save each setting You can also make similar settings using the printer driver software For instructions see page 87 Mac OS X or page 111 Windows e CUT METHOD lets you decrease the cutting blade pressure for thinner media or adjust the speed for thick media You may need to experiment to determine the cleanest cut for your paper e PPR FEED ADJUSTMENT helps eliminate banding Choose a lower value if you see white lines on your prints or a higher value if you see dark lines e DRYING TIME lets you print with non Epson media and avoid smearing the ink You can make the print
32. Creating a Custom Preset and Printing Once you ve made the correct settings for your print job create a custom preset This will save you time when you use the same profile printer ink media combination for future print jobs 1 Select Summary from the drop down menu 2 After verifying that your settings are correct select Save As from the Presets drop down menu You see the following Printer Stylus Pro 7800 zs Presets Save Preset Save Preset As Standard 1 VCopies amp Pages gt Copies Cancel EB Page Range Layout Layout Direction Left Right Top Bottom Pages Per Sheet 1 Two Sided Printing off Scheduler On Now Priority Medium Vv Paper Handling 4 Destination paper size Document paper 13 00 in x 19 00 in bf Expand All Collapse All PDF w Preview Supplies Cancel Print 3 Type a name and click OK 4 When you re ready to print click the Print button See page 96 for instructions on monitoring your print job 94 Printing with Epson Drivers for Macintosh Note If you are printing from Photoshop make sure you do not use Photoshop s color management settings when using Advanced Black and White Photo mode There are no profiles associated with this screening and color management technology Note If Advanced Black and White Photo is not available for your media type you may need to change your black ink cartridge See page 132 for more inf
33. D display Follow these steps to clear a paper jam 1 Cut the paper at the paper insertion slot 2 Release the paper lever Solving Problems 163 3 Open the front cover if necessary 4 Carefully pull down the jammed paper 5 Close the front cover if necessary Press the O Power button to turn the printer off and then back on 6 Make sure the paper light is on and the following message appears on the LCD display PAPER OUT LOAD PAPER Then reload your Paper 164 Solving Problems Tip Check the Epson Pro Graphics website at http prographics epson com for updated drivers and utilities that may become available Uninstalling and Reinstalling the Printer Driver If you need to uninstall and then reinstall the printer driver software for any reason follow the instructions in the appropriate section below Macintosh 1 Open the Applications folder then the Utilities folder 2 Double click Printer Setup Utility select your printer and then click Delete 3 Ifyou want to reinstall your printer software restart your Macintosh Then follow the instructions on page 43 to install the software Windows 1 On Windows XP click Start gt Control Panel On Windows 2000 double click My Computer then double click the Control Panel icon 2 Double click Add Remove Programs Click EPSON Printer Software in the program list then select your printer icon 3 Click the Change Remove or Add Remove bu
34. ER Paper remains in the printer Release the paper lever and remove the paper PAPER ERROR LOAD PAPER PROPERLY Printer cannot detect paper If you are using cut sheets make sure the paper is flat If you are using roll paper make sure the roll is cut evenly Release the paper lever and reload paper PAPER LOW The paper roll is almost Replace the roll paper finished PAPER JAM Paper has jammed in the Release the paper lever and remove the REMOVE PAPER printer jammed paper Turn the printer off and then back on see page 162 for more information PAPER OUT LOAD PAPER PAPER SETTING ERROR LOAD CUT SHEET PAPER Paper ran out The paper path is wrong Load paper Load cut sheet paper as described on page 65 Press the lt Paper Source button until the F icon appears on the LCD display PAPER SETTING ERROR LOAD ROLL PAPER Roll paper is not loaded correctly Load roll paper as described on page 59 Press the lt Paper Source button until the D or D roll icon appears on the LCD display PAPER SKEW LOAD PAPER PROPERLY Paper is not loaded straight Release the lever and load the paper correctly Then return the lever to the locked position POWER CLEANING YOU MUST MOVE INK LEVERS WHEN CLEANING Power cleaning is required Select YES and follow the instructions to run the power cleaning cycle PRINTER ERROR RESTART THE PRINTER You tried to print while an e
35. Epson Stylus Pro 7800 9800 PRINTER GUIDE All rights reserved No part of this publication may be reproduced stored in a retrieval system or transmitted in any form or by any means electronic mechanical photocopying recording or otherwise without the prior written permission of Seiko Epson Corporation The information contained herein is designed only for use with these Epson printers Epson is not responsible for any use of this information as applied to other printers Trademarks Epson Epson Stylus Epson ESC P and MicroWeave are registered trademarks and Exceed Your Vision is a trademark of Seiko Epson Corporation PhotoEnhance UltraSmooth and Epson UltraChrome K3 are trademarks and Epson Preferred and Epson Store are service marks of Epson America Inc General Notice Other product names used herein are for identification purposes only and may be trademarks of their respective owners Epson disclaims any and all rights in those marks The ENERGY STAR emblem does not represent EPA endorsement of any product or service Legal Notices Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third parties for damages losses costs or expenses incurred by purchaser or third parties as a result of accident misuse or abuse of this product or unauthorized modifications repairs or alterations to this product or excluding the U S failure to strictly comply with Seiko Epson Co
36. N StatusMonitor EPSON K SPro 7800 EPSON USB EPSON StatusMonitor Remaining Ink level Cartridge Option Photo Black T5621 T5631 JU Maintenance Tank Service Life 7 8 a E 5 To recheck the ink levels click the Update button To close the Status Monitor click OK Chapter 4 Printing with Epson Drivers for Windows Tip Check the Epson Pro Graphics website at http prographics epson com for updated drivers and utilities that may become available 99 Your Stylus Pro 7800 or 9800 comes with drivers and utilities that let you print and manage print jobs For the best black and white photography output the Epson printer driver offers Advanced Black and White Photo mode ICC profiles are included so you can use the color management features in Adobe Photoshop or other applications or in the driver itself A color managed workflow using Photoshop and a color calibrated monitor will give you the most accurate colors and best output from your printer for color photos You can create your own profiles if you have the required hardware and software or you can have them created by a color specialist Make sure any profiles you want to use are located in the standard folder for your operating system When you install the Epson printer driver the ready made profiles are automatically copied to the right folder This chapter includes the following information e Choosing basic print options e Choosi
37. Note If Advanced Black and White Photo is not available for your media type you may need to change your black ink cartridge See page 132 for more information Printing with Epson Drivers for Windows 113 2 Choose Advanced B amp W Photo as the Color setting 3 Click Custom then click Advanced You see this screen Advanced 7 Media Type Premium Luster Photo Paper 250 ud opie 2 Color Advanced B amp W Photo X JFN lor Adjustmer High Speed A Flip Horizontal EI Finest Detail A I Edge Smoothing Printer Color Management olor Controls Greg Gorman Color Toning Neutral x Tone Darker X Brightness Contrast Shadow Tonality Highlight Tonalit 0 Max Optical Density 0 T Highlight Point Shift Horizontal ra Vertical rs Paper Config Save Settings Cancel Help 4 You can adjust the following advanced black and white photo settings Color Toning allows you to add tone hue to your black and white output The default is Neutral which will provide you with a neutral tonal scale print You can also choose other popular presets such as Cool Warm and Sepia Note that the presets will affect the target found in the tone color circle Tone allows you to easily change the entire tonal scale of your black and white output While Darker is the default setting you may see better results if you choose Dark Brightness adjusts the overall lightness and darknes
38. Printer on the Stand ts ois see Shoe esas shade 147 Setting Up the Printer After Transportation 148 6 Solving Problems Diagnosing Problems 26 re 8 Wow Ga awe s ee eee 149 Checking Error Messages and Lights 3005 cs eciaiawetiaiawaiods 150 Improving Print Quality 5 045 sancti Sedat fa toes Sa dela 154 Solving Operational Problenis ieucie rap iene areue ee ceil es 158 Solving Miscellaneous Printing Problems 00000 159 Solving Paper Problems s sa 0 6 4 ytd ih aviotend Headcaddroe anh aed 160 Fixing Paper Eject Problems o sens cks teases eek eae ie 161 Cleatina Paper Ams eto wate ita ares Rate E E 162 Uninstalling and Reinstalling the Printer Driver 164 Macintosh spasa sesde Gate Art caries ees 164 WARGO WS cre bie ats aloe ea tae Wake Mehl hala ay dal Abt 164 A Specifications E yironmentak maies tamed dit tee ae ad Abd te Ih e eea eden 165 Electrical ses ce wai tte eet Settles Weer Rak eet seedy ate vee 165 Dimensions and Weight ic opccdcatayt Pa canareyled say note eere 166 Printer Interfaces toaa esos sare peels eis Sale ERGs GER hele eee Be 166 Safe Approvals vedio sone Con ire cane coh woes entailed E a as 166 Mediate irn etecest to ath a E AE A E TOSS 166 Roll Pap r sisiiieie ety beareo Mar eaa n E ar id 166 Cut Sheets excise ace eae itll ne Pe Rta rE A 167 Printable Atea 5 924 ot Weorind wate 8 seal othe ate N eae tel ote 168 Tak Cartidoes t eea aatis aaa cho
39. Settings on the Advanced window if you want to have your advanced settings available for reuse Then type a name for the group of settings and click Save The name is added to your list of custom settings 10 When you re finished setting advanced printer options click OK Choosing Advanced Black and White Photo Settings Advanced Black and White Photo mode allows you to easily produce neutral and toned black and white prints using your Epson driver and offers an alternative black and white workflow Advanced Black and White Photo mode also provides settings for more advanced black and white control Whether your photo is color or grayscale you can use this unique screening and color management technology to create stunning black and white prints This mode is available only when printing on certain media types 1 On the Main tab choose the Media Type setting for your paper EPSON Stylus Pro 7800 Properties G Main q Paper 2 Layout K Utility TIET Media Type x 20 in 4 13 Premium Luster Photo Paper 250 US D 22 34 in Color Roll Paper Advanced B amp w Photo sa Auto Cut On Reo Automatic Custom Custom Settings Se Advanced Ink Levels SuperFine 1440dpi Aaonvwvaao a Color Controls N a J d ij MicroWeave On 14 J4 14 44 44 44 4 High Speed On qj s 1 A 4 5 SAES n aR a PAs Seay fi Version 5 51 I Print Preview Print Assistant OK Cancel Help
40. Size setting you can create a custom paper width equal to the width of the roll media The following table shows recommended image widths in inches for borderless printing using either the Auto Expand Standard or Retain Size setting Recommended image widths in inches for borderless printing Roll paper Image width Image width width with Auto Expand with Retain Size Custom Paper Size 8 3 8 06 8 35 8 3 10 9 7075 10 25 10 12 11 8 12 25 12 14 13 8 14 25 14 16 15 8 16 25 16 17 16 8 17 25 17 24 23 8 24 25 24 36 35 8 36 25 36 44 43 8 44 25 44 Non Epson roll media widths Printing with Epson Drivers for Windows 107 The widths shown in the table on page 106 work with the Standard Expansion setting If you use the slider to adjust the amount of expansion as described on page 104 you can calculate the image width as follows e Using the Min setting subtract 0 125 inch from the media width to determine the image width e Using the Max setting subtract 0 415 inch from the media width to determine the image width Choosing Cut Sheet Paper Options 1 On the Properties window click the Paper tab You see this window EPSON Stylus Pro 9800 Properties Paper Source Sheet Borderless Paper Size Super A3 B 329 x 483 Sheet Auto Cut Off Super A3 B 329 x 483 mm Copies Copies I Collate Reverse Order SuperFine 1440dpi Orientation
41. US C 17 x 22 inches B2 19 7 x 27 8 inches US D 22 x 34 inches Al 23 4 x 33 1 inches 60 x 90 cm 23 6 x 35 4 inches 30 x 24 inches Super Al 24 x 36 inches B1 28 7 x 40 6 inches AO 33 1 x 44 inches US E 34 x 44 inches 44 x 36 inches Super AO 36 x 50 9 inches BO 40 6 x 57 3 inches Super BO 44 x 62 2 inches Epson Stylus Pro 9800 only 17 lb bond up to posterboard 168 Specifications Printable Area Default roll paper margins are 0 59 inches 15 mm top and bottom and 0 12 inches 3 mm right and left Using the Menu system you can set all the margins to 15 mm or 3 mm The borderless printing feature allows edge to edge printing on some media Ink Cartridges Cartridge life 2 years from production date if unopened within 6 months after opening package Temperature Storage uninstalled 22 to 104 F 30 to 40 C 1 month at 104 F 40 C Storage installed 4 to 104 F 20 to 40 C 1 month at 104 F 40 C Capacity 110 or 220 ml Weight 110 ml Approximately 8 82 oz 250 g 220 ml Approximately 13 05 oz 370 g Index A Accessories 10 to 11 Advanced Black and White Photo Mac OS X 94 to 96 Windows 112 to 114 Aligning print head 126 to 127 Always spool RAW datatype setting 116 Auto Cut setting Mac OS X 90 Windows 104 Auto Rotate setting Windows 105 Automatic Take Up Reel ordering 10 Banding 154 Basket paper SP 7800 25 to 26 71
42. VvvVvvVvVvYVvVvVvVvVvVvVY 60 x 90 cm 40 x 60 cm 30 x 40cm 30 x 40 cm Roll Paper Borderless Retain Size vvvvvyv The following settings are available depending on the size you choose The standard size setting prints on cut sheet paper with a bottom margin larger than the top and sides Maximum reduces the bottom margin available for printing on plain paper sheets only Borderless Auto Expand prints on cut sheets and enlarges your image up to 3 to fit the width of the paper without side borders Borderless Retain Size prints your image at the size you specify in your application You need to size it slightly wider than the paper width to print without side borders 82 Printing with Epson Drivers for Macintosh Note If you re printing on roll paper make sure you set the bottom margin to 0 55 inch or less To center your image on the page make the top and bottom margins the same e Roll Paper Banner prints a series of continuous images without any margin space between them but with normal side borders e Roll Paper Borderless Auto Expand prints without borders on roll paper and enlarges your image up to 3 to fit the size of the paper This selection is recommended for borderless printing with minimal clipping of your image See page 90 for more information e Roll Paper Borderless Retain Size prints your image on roll paper at the size you specify in your application You need to size
43. a 5 Feed the paper into the slot If the paper doesn t come out you may need to adjust the suction If you are loading heavy paper press the A Paper Feed button to increase the suction If you are loading lightweight paper press the W Paper Feed button to decrease it If the paper still doesn t come out open the front cover and pull it out manually Note Opening the front cover causes printing to stop Do not open the front cover while printing is in progress or your print quality might be affected Handling Paper and Other Media 61 7 Holding the bottom edge of the paper turn the roll back to remove any slack Then align the bottom edge with the horizontal line and the right edge with the vertical line 8 Move the paper lever to the locked position then close the roll paper cover 9 Press the Pause button or wait for 5 seconds The paper feeds into printing postion automatically and READY appears on the control panel To avoid indenting or creasing the paper remove it from the paper path and roll it up when you are not printing 62 Handling Paper and Other Media Removing Paper from the Spindle If you need to remove the paper roll from the spindle follow these steps 1 Open the roll paper cover 2 Ifthe paper is loaded for printing push the paper lever back to the released position then roll up the paper before removing it 3 Remove the roll paper and spindle from the printe
44. able area Make sure the Paper Size and Borderless settings in your printer software are correct for the paper you re using Db Paper is loaded incorrectly Follow the instructions in Chapter 2 to reload the paper The PAPER MARGIN roll paper margin setting on the PRINTER SETUP menu is incorrect If you re using roll paper check the setting for PAPER MARGIN See the on screen Reference Guide for more information Your image is inverted Dd Turn off the Flip Horizontal setting in your printer software See page 86 Mac OS X or page 110 Windows for instructions Blank paper is printed Make sure your software is installed correctly and the printer is selected bd Make sure the Paper Size setting in your printer software is correct for the paper you re using gt Make sure the Paper Source setting in your printer software is correct A ruled line on your print appears to shift db Align the print head as described on page 126 Color images print in black only Make sure Color is selected in your printer software The printer continues to feed paper after you have cancelled a job bd Press the Il Pause button on the printer to clear any print job data in the printer s buffer Then press and hold the J Pause button to reset the printer Make sure the paper source is set correctly Roll paper cannot be cut bd The paper cutter blade may be dull Follow the instructions on page 13
45. ables Paper basket Roll paper spindle All paper or other media Optional auto take up reel if installed Optional manual cutter if installed Optional Ethernet card if installed 3 Raise the ink levers You can choose whether to remove the ink cartridges or leave them installed However you must keep the ink levers raised when transporting the printer to prevent ink from leaking Maintaining and Transporting the Printer 145 Tip For more secure 4 Reinstall the carriage locking bracket and screw that were removed transportation tape all during setup as shown below doors and covers shut 5 Remove the printer from the stand First make sure the casters are locked and the two stabilizer knobs are touching the floor Caster lock Stabilizer knob 6 Remove the two wing nuts and lock washers securing the printer to the stand underneath the printer Keep them in a safe place 146 Maintaining and Transporting the Printer WARNING The Stylus 7 Lift the printer using the hand grips where provided See the stickers Pro 7800 weighs about located near the rear hand grips for the correct holding position 131 Ib 59 kg and should be lifted by two people O The Stylus Pro 9800 weighs about 198 Ib 90 kg and should be lifted by four people Stylus Pro 7800 Stylus Pro 9800 8 Keep the printer level while moving it See page 148 for information about setting up the printer after transporting it T
46. ach cartridge in the correct slot and you see the corresponding ink cartridge icon on the LCD display Caution Charging takes about 10 minutes Never turn off the printer The printer begins charging the ink delivery system and the Power release the paper lever or light flashes open the front cover while 8 the O Power light is flashing or a 6 When messages appear on the LCD display follow the instructions to damage the printer raise or lower the ink levers After ink charging is completed you need to load paper so that READY will appear on the display 40 Setting Up the Printer Note Epson Connecting to Your System recommends the USB 2 0 or network You can use either USB or FireWire connections Make sure your system has connection for the most f i the appropriate port and you have a standard shielded cable 10 feet long or reliable performance less USB cable not included FireWire cable included 1 Make sure that both the printer and the computer are off 2 Plug the interface cable into the appropriate port on the printer FireWire connection USB connection 3 Plug the other end of the cable into the appropriate connector on your computer Note The print server card is included with the Professional Edition of the printer Caution You must unplug the printer from the power outlet or you may damage the printer and the card Setting Up the Printer 41 Con
47. ack and white photos on certain paper types For paper types that don t support this option print black and white photos with the Color setting Select Black only if you re printing line drawings or other non photographic images See page 112 for more information about advanced black and white photo printing Set the Mode option as follows e Click Automatic to have the printer driver analyze the contents of your image or file and make the appropriate printing adjustments If a Quality Speed slider appears in the Mode box set it according to the priorities of your print job You can choose one of the mode settings shown at the left in the drop down list The EPSON Vivid setting produces vivid blue and green tones in printouts Because this setting reproduces blue and green tones that cannot be displayed by your monitor your printouts may differ from the screen images when this option is selected 102 Printing with Epson Drivers for Windows Advanced Photo 2880 Advanced Photo 2880 PhotoEnhance The Charts and Graphs setting intensifies colors and lightens the midtones and highlights of an image Use this setting for presentation graphics such as charts and graphs The EPSON Standard sRGB setting increases the contrast in images Use this setting for color photographs The Adobe RGB setting matches image colors to the Adobe RGB color standard Click Custom to choose one of the settings shown at the left in the
48. adequate room for easy access and ventilation Avoid locations subject to direct sunlight excessive heat moisture or dust Also avoid locations near potential sources of interference such as loud speakers cordless phones TVs or air conditioners 17 This chapter includes the following information e Unpacking and assembly e Connecting the power cord e Installing ink e Connecting to your system e Connecting to the network e Installing the printer software e Updating the printer firmware Unpacking and Assembling the Epson Stylus Pro 7800 Follow these steps to assemble your printer and its stand If you have the Epson Stylus Pro 9800 see page 27 instead Before you begin make sure you have sufficient space to set up and use the printer The following illustration shows the minimum space required for using the Epson Stylus Pro 7800 You will also need floor space of approximately 8 x 8 feet to assemble the printer and stand 18 Setting Up the Printer Unpacking and Assembling the Stand 1 Unpack the stand and make sure you have all these items Parts Top horizontal strut Tools and Accessories SH 2 Hex wrenches 8886 4 Base bolts 4 Basket hooks Paper basket FrP AA S FP amp 6 Hex screws 2 Strut bolts with washers Ap ay ay 2 Collars 2 Wing screws Setting Up the Printer 19 Note Make sure you 2 Insert the right leg into the right base as shown N
49. are 164 user defined paper size 105 176 Index
50. ault values press the the W button to highlight DEFAULT PANEL then press Menu to display EXEC Press to restore the default settings e To check the ink cartridges press the W button to highlight INK INFO MENU then press Menu Press to select each cartridge then press Menu to view the information 4 To exit maintenance mode turn off the printer by pressing the Power button Press the Power button again to turn on the printer in the normal operating mode Replacing the Paper Cutter Blade If you notice that your paper isn t being cut cleanly the cutter blade may need to be replaced If you use the blade to cut heavy stock you will damage the blade and need to replace it See page 57 for a list of media that do not work with the cutter You can check the status of your cutter by printing the status check sheet or viewing its status on the control panel See page 121 for instructions You can obtain a new cutter blade from Epson part number C12C815291 Removing the Old Blade Make sure the printer is on then follow these steps to remove the blade 1 Press the Menu button 2 Press the W button until MAINTENANCE is highlighted then press Menu 3 Press Menu again to select CUTTER REPLACEMENT 4 Press the button The print head moves to the replacement position OPEN FRONT COVER TO SEE CUTTER REPLACEMENT LABEL is displayed Maintaining and Transporting the Printer 139 5 Open the front cover
51. cations 168 Ink light 150 J Jams paper 162 to 163 Job history 122 L Layout Mac OS X options 80 to 83 Windows options 103 to 108 LFP Remote Panel 50 to 52 Lightfastness 168 Lights control panel 150 Loading cut sheet paper 64 to 66 posterboard 67 to 69 roll paper 56 to 61 M Mac OS X basic print options 83 to 86 black and white photos 94 to 96 borderless printing 80 to 82 90 to 91 canceling print jobs 97 checking ink levels 97 to 98 color management 87 94 to 96 custom preset 93 installing software 43 to 48 margins printing without 80 to 82 90 to 91 monitoring print jobs 96 to 97 page setup options 80 to 83 paper configuration settings 88 to 89 Printer Utility 97 roll paper settings 89 to 91 Status Monitor 97 to 98 system requirements 12 uninstalling software 164 Index 171 Maintenance 119 to 143 Maintenance menu 125 138 Maintenance mode 136 Maintenance tank checking status 120 to 122 ordering 10 replacing 141 to 142 Manual cutter ordering 10 Manuals how to use 9 Margins default 168 incorrect 159 printing without 80 to 82 90 to 91 103 to 107 Media Type Mac OS X 84 Windows 101 Memory requirements 12 to 13 Menus Custom Paper 75 to 77 Head Alignment 126 Maintenance 125 138 Printer Setup 124 Printer Status 121 Test Print 120 Monitoring printer control panel 150 to 154 Mac OS X 96 to 98 Windows 114 to 117 Motors ch
52. ce procedures that may be needed occasionally You can use maintenance mode to do the following e Print a hex dump for diagnosing problems e Change the language or units of measurements used on the printer s control panel menus e Enable the printable pages counter e Change the default pressure setting for the automatic cutter e Runa super strong cleaning cycle e Track the amount of roll paper remaining e Enable power on roll paper feed e Return all of the printer s control panel settings to their default values e Check ink information Maintaining and Transporting the Printer 137 Follow these steps to use maintenance mode 1 2 Make sure the printer is turned off Press and hold the Il Pause button then press the O Power button and hold it until the printer turns on and displays MAINTENANCE Use the W and A buttons to select the settings described below If you need to back up to the previous menu level press the button To print a hex dump of data in the printer s buffer press the Menu button to display PRINT Then press the button to print the 16 byte hex data in the left column and corresponding ASCII characters in the right column Press the Pause button to print the last page To change the language on the LCD display press the Y button to highlight LANGUAGE then press Menu Press the W button until you see the language you want then press to select it The printer exits maintenanc
53. ck OK e Windows XP Click Start and select Control Panel Double click Printers and Faxes Right click your printer icon and select Printing Preferences Click the Utility tab e Windows 2000 Click Start point to Settings then select Printers Right click your printer icon and select Printing Preferences Click the Utility tab You see a menu like the following feed EPSON Printer Utility EPSON K SPro 7800 EPSON USB A EPSON StatusMonitor Use this utility to automatically check for errors and also check the level of ink remaining Nozzle Check Use this utility if gaps or faint areas appear in your printout Head Cleaning Use this utility if your print quality declines or the Nozzle Check indicates clogged nozzles 2 S eR Print Head Alignment Use this utility if misaligned vertical lines appear in your printout EPSON LFP Remote Panel Use this utility to optimize your printer Print Assistant Start Print Assistant 2 3 E 3 Select the Nozzle Check icon 4 Click Auto and follow the instructions on the screen 124 Maintaining and Transporting the Printer Caution Don t run a cleaning cycle while thick media is loaded in the printer The nozzle check pattern is printed and automatically read If the printer finds clogged nozzles it runs a cleaning cycle If the nozzles do not clear after a few cleaning cycles run a power cleaning cycle as described o
54. described on page 126 Make sure the Media Type setting in the printer software is correct for the media you re printing on _ If you re using cut sheet media make sure the printable side is face up bd Choose a higher resolution such as 2880 dpi bd Turn off High Speed in your Advanced settings You may need to adjust your paper configuration settings page 88 for Mac OS X or page 111 for Windows Check these settings Make sure Paper Thickness setting is correct for the paper you re printing on If you ve created a custom paper configuration be sure to return the setting to standard STD when you re done using it See page 75 156 Solving Problems Problem Solution Colors are incorrect or DB Make sure the Media Type setting in the printer software is correct for the media missing you re printing on bd If you are using the color management features in Photoshop or another application you must turn off color management in the printer driver See page 87 Mac OS X or page 110 Windows bd Adjust the Color Density setting in the Paper Configuration utility bd If you re using a third party RIP or non Epson media custom color profiles will give you the best color reproduction bd If you re using cut sheet media make sure the printable side is face up Runa nozzle check and cleaning cycle see page 122 D Check the expiration date printed on each of the ink cartridges If the cartridge is too old replace it as de
55. dow Speed amp Progress Note If you want to I Show Progress Meter disable display of the M Always spool RAW datatype progress meter during Page Rendering Mode printing you can click the M Coarse Rendering Show Progress Meter I Print as Bitmap checkbox to deselect it Monitoring Preferences High Speed Copy Folder c windows temp ect E gt windows Sc Cancel Help 116 Printing with Epson Drivers for Windows 3 Select from the following options High Speed Copies speeds up printing of multiple copies of the same document using hard disk space as a cache If you have multiple hard drives you can select a different drive to spool to Show Progress Meter lets you control whether or not the Progress Meter is displayed when you send a print job Always spool RAW datatype lets you spool documents using the RAW format instead of the EMF metafile format Because the RAW format requires fewer resources printing is faster and you can avoid certain problems such as insufficient memory or disk space Page Rendering Mode speeds printing by rendering the entire page Use this setting if print speed is extremely slow or the print head stops for a few minutes while printing Printing will take longer to start Coarse Rendering allows you to override the length or width limitations in applications such as Photoshop that restrict the number of pixels you can print Print as Bitmap allows large or c
56. duce gloss differential by adding density to the highlights of your image e The tone color circle adjusts the hue of your black and white print Click on any portion of the color wheel or enter corresponding values to customize the tone hue to add to your print The closer you select to the edge of the wheel the more color you will add e Preview approximates the image tone based on your settings Note that this preview always shows the same image and is not color managed It provides a level of feedback as you make changes Managing Print Jobs After you click Print you can monitor the progress of your print job using the Print Center Follow these steps 1 Click the icon for your printer or Print Center icon on the Dock If necessary double click your printer and print queue name You see a screen like this eee Stylus Pro7800 OO i iO A aw i Delete Hold Stop Jobs Utility Supply Levels Active Completed sculpture JPG kA Page 1 of 2 Processing job Status w Name Printing sculpture JPG Note You can also cancel a print job by pressing the J Pause button on the printer and holding it for at least 3 seconds Printing with Epson Drivers for Macintosh 97 2 From here you can monitor the progress of your print job or do one of the following e Click the print job then click Delete to cancel the job e Click the print job then click Hold to pause printing e Clicka print job
57. e lt Paper Source button until the LJicon appears on the LCD display 4 Push the paper lever back to the released position 68 Handling Paper and Other Media 5 Open the front cover The cover has special tabs that act as paper supports when the cover is open Note f you re using stock more than 39 inches long load it long edge first in landscape orientation 7 Align the board with the scale on the roll paper cover 9800 only 6 Feed the posterboard into the paper slot until it meets resistance Note If you notice head strikes on your prints make sure your paper is flat If so try changing the platen gap setting to WIDE If that doesn t solve the problem try changing it to WIDER Handling Paper and Other Media 69 8 Pull the paper lever forward to the locked position Then close the front cover 9 Press the If Pause button The board feeds into printing position automatically and READY appears on the control panel 10 Print your page After it is finished the posterboard stays in the printer 11 To remove the print hold it while releasing the paper lever Adjusting the Platen Gap for Thick or Thin Paper When you print on unusually thick or thin paper you may need to adjust the platen gap setting STANDARD is the default setting However if print quality is not satisfactory when using very thin or very thick stock you may need to change this setting Foll
58. e ground 148 Maintaining and Transporting the Printer 6 Release the front casters and retract the stabilizer knobs 7 Carefully roll the printer to its new location Lock the casters and extend the stabilizer knobs after moving Setting Up the Printer After Transportation Setting up the printer after transporting it is almost identical to setting it up for the first time Keep in mind that the first time you start printing after moving the printer the print head nozzles may be clogged especially if the printer hasn t been turned on for a long time You may need to run a cleaning cycle page 122 and realign the print head page 126 to ensure good print quality If you have not used your printer for more than a month you may see this message when you turn it on POWER CLEANING YOU MUST MOVE INK LEVERS WHEN CLEANING Select YES then press the Menu button to start head cleaning Chapter 6 Solving Problems 149 As you use your printer you may occasionally experience a problem You can diagnose the problem following the guidelines in this chapter or check the FAQ at www prographics epson com Then try the most likely solutions until the problem is fixed This chapter provides instructions for the following e Diagnosing problems e Checking error messages and lights e Improving print quality e Solving operational problems e Solving miscellaneous printing problems e Solving paper problems including
59. e mode and returns to normal operation To enable remaining paper counter press the W button to highlight REMAINING PPR SETUP then press Menu Press the W button to select ROLL then press To change the units of measurement press the W button to highlight UNIT then press Menu Press the W button to switch from METER to FEET INCH then press to select it Press the button when done To change the default cutting pressure press the W button to highlight CUT PRESSURE then press Menu to display 100 Press the W button to decrease the pressure or the A button to increase it in 1 increments Press to select the setting you want To run a super strong cleaning cycle press the W button to highlight SS CLEANING then press Menu to display EXEC Press to start the cleaning cycle To enable roll paper feeding at power on press the W button to display PWR ON ROLL PPR FEED then press Menu Press the W button to select the setting you want then press to save it 138 Maintaining and Transporting the Printer Note You can purchase replacement parts from an authorized Epson reseller To find the nearest reseller please call 800 GO EPSON 800 463 7766 To purchase online visit www epsonstore com U S sales only In Canada please call 800 463 7766 for reseller referral Caution Do not try to slide the carriage by hand or you may damage the printer e To return all control panel settings to their def
60. e of the following settings Color Controls to choose from four Color Adjustment modes and from three Gamma settings Click the arrow next to Advanced Settings to specify individual values for brightness contrast saturation and CMY inks ColorSync for mapping colors to your printer s profile In most cases you will get better results by applying color management in your application rather than in the printer driver If you choose this setting you can choose ColorSync from the drop down menu and choose filters or other settings Off No Color Adjustment to disable color management in the printer driver Choose this mode when you use a color managed ICC workflow in Photoshop or other software applications 88 Printing with Epson Drivers for Macintosh Choosing Paper Configuration Options Follow these instructions if you are using non Epson media and you need to fine tune its performance Note You may need to 1 Select Paper Configuration from the drop down menu You see this change the Color Density scree setting if your custom color profile was created to optimize D max and Printer Stylus Pro 7800 B color gamut Presets Standard E Paper Configuration ES Color Density _ en 0 50 50 Drying Time per Print Head Pass O 0 1sec 0 50 Paper Feed Adjustment 0 0 019 70 70 Paper Thickness 3 0 1mm Paper Suction Standard H C Default Cut Method Standard
61. e settings followed by 250 are for roll paper or selected sheets that are 17 inches wide or wider Choose a setting without the 250 designation when you print on smaller sheets For PremierArt Water Resistant Canvas for Epson choose the Watercolor Paper Radiant White setting If your paper is not listed check the instructions included with the paper or look on the Epson web site http prographics epson com If you are using non Epson paper consult the manufacturer for the best setting You may have to experiment with different settings to determine which one is best for the media you re using Printing with Epson Drivers for Macintosh 85 5 For the Color setting select Color for any type of photographic printing Choose Advanced B amp W Photo if you are printing black and white photos using this unique printer technology on select paper types See page 94 for more information For paper types that don t support this option print black and white photos with the Color setting Select Black only if you re printing line drawings or other non photographic images 6 Set the Mode option as follows EPSON Vivid Charts and Graphs v EPSON Standard sRGB Adobe RGB v Custom Settings Advanced Photo 2880 ColorSync Click Automatic to have the printer driver analyze the contents of your image or file and make the appropriate printing adjustments If a Quality Speed slider appears set it according to the pr
62. e sure it is removed from the paper path and rolled up If you re using stock thicker than 19 mil 0 5 mm load it as described on page 67 If you re loading small sheets or fine art paper see page 66 Tip You can also load cut sheet paper without releasing the paper lever This method is recommended for small sheets or fine art paper Note For heavy paper you may need to increase the suction by pressing the A button This helps hold the paper in place during loading and printing For lightweight paper decrease the suction by pressing the W button Caution To avoid damaging the printer never move the paper lever during printing or while the Power or Il Pause light is flashing Handling Paper and Other Media 65 Loading Cut Sheets Follow these steps to load cut sheet paper 1 2 m Make sure the printer is on and the roll paper cover is closed Press the lt 4 Paper Source button until the LJ icon appears on the LCD display Push the paper lever back to the released position Feed the sheet into the paper slot Make sure the right and bottom edges of the paper are straight and aligned with the scale on the printer Pull the paper lever forward to the secured position Press the If Pause button The sheet feeds into printing position automatically and READY appears on the control panel Print your page After it is finished the sheet stays in the printer To remove your pr
63. e that the correct ink cartridge is displayed Doubleweight Matte Paper ote k Enhanced Matte Paper If not click the Utility tab and then the Printer and Option Archival Matte Paper a Watercolor Paper Radiant White nfo rmation button Textured Fine Art Paper Velvet Fine Art Paper UltraSmooth Fine Art Paper Canvas Enhanced Matte Poster Board Plain Paper Plain Paper line drawing Singleweight Matte Paper line drawing Tracing Paper Printer and Option Information Cartridge Option Photo Black T5621 T5631 Matte Black T5668 T5678 Current Settings Please select the correct ink cartridge according to the actual ink cartridge set on the printer OK Select the cartridge you installed and click OK 136 Maintaining and Transporting the Printer Note You can use the PRINTER SETUP menu to enable the roll paper counter paper size check and several other printer features For more information see your electronic Reference Guide Changing the Date and Time 1 Press the Menu button 2 Press the W button until MAINTENANCE is highlighted then press Menu 3 Press the V button until you see CLOCK SETTINGS then press Menu 4 Use the V and A buttons and the Menu button to set each item in the date and time displayed in the following format MM DD YY HH MM 5 Press to save the setting Using Maintenance Mode Maintenance mode allows you to make special settings and perform maintenan
64. ecking status 120 to 122 Moving printer 144 to 148 N Network card configuring 53 installing 41 to 53 ordering 10 removing 146 O Optimize Enlargement setting 109 Optional equipment 10 to 11 172 Index P Page Line setting control panel 64 Mac OS X 90 Windows 105 Page Rendering Mode setting 116 Page setup options Mac OS X 80 to 83 Paper attaching to spindle 58 configuration settings 75 to 77 88 to 89 110 to 112 156 custom settings 75 to 77 custom size 81 to 83 105 cut sheet 64 to 66 Epson 55 to 56 handling 55 to 77 heavy stock 67 to 69 jams 162 to 163 Mac OS X options 80 to 83 88 to 91 non Epson 75 to 77 ordering 55 printable area 168 problems 160 to 163 removing from spindle 62 roll 56 to 64 sizes 167 specifications 166 to 168 suction 76 89 111 trim lines 64 90 105 Windows options 103 to 108 Paper basket SP 7800 25 to 26 71 to 72 SP 9800 34 to 36 72 to 74 Paper cutter operating manually 63 replacing blade 138 to 141 Paper light 150 Paper Size setting Mac OS X 81 to 83 problems 159 Windows 105 Paper Source setting problems 159 Windows 103 107 Pause light 150 Pausing print jobs Mac OS X 97 Windows 114 PF paper feed motor checking status 120 to 122 PhotoEnhance 110 Platen Gap setting control panel 69 to 70 Macintosh 89 problems 156 Windows 112 Posterboard 67 to 69 Power cleaning cycle 125 to 126 Power consumption 165 Pow
65. ended Introduction 13 Quad speed 4x CD ROM or DVD drive for installing the printer software For USB connection a Windows compliant USB 2 0 port and a shielded USB AB cable from Series A computer to Series B printer up to 10 feet long For IEEE 1394 FireWire connection a shielded IEEE 1394 cable up to 10 feet long For network connection the optional Ethernet interface card described on page 10 and a compatible cable Important Safety Instructions Before using your printer read the following safety instructions to make sure you use the equipment safely and effectively The printer weighs about 131 Ib Epson Stylus Pro 7800 or 198 1b Epson Stylus Pro 9800 without ink or paper Make sure you have sufficient assistance when lifting it See page 23 for the 7800 or 32 for the 9800 When setting up the printer make sure you have enough space around it You may need more space behind the printer if you print on large sheets of heavy stock or posterboard See page 17 for the 7800 or 27 for the 9800 Place the printer on a flat stable surface The printer will not operate properly if it is tilted or at an angle Avoid places subject to rapid changes in temperature and humidity Also keep the printer away from direct sunlight strong light or heat sources Avoid places subject to shocks and vibrations Keep the printer away from dusty areas Place the printer near a wall outlet where the plug can be eas
66. er to the place of use The casters are meant for moving the printer for only a short distance Lock the casters and extend the stabilizer knobs after moving Attaching the Basket 1 Attach the basket hooks to the upper guides on the left and right sides 5 O 2 Turn the basket so its seams face downward and spread it on the floor Setting Up the Printer 35 3 Pass the basket s rear bar to the back of the printer Rotate the bar one revolution so that the fabric folds around the bar Then insert the plastic pins into the stand as shown 4 Slide out the upper basket hooks to their full length Then hook the middle bar of the basket as shown 5 36 Setting Up the Printer 6 Hook the paper supports so they hang along the inside of the basket Install them in the order indicated below 7 Ifyou find that your roll paper is curled too tightly to eject properly attach the 5 paper guides to the bottom of the printer See page 161 for more information Note The illustrations in this section and the following sections show the Epson Stylus Pro 9800 but the instructions are the same for the 7800 Caution Do not use an outlet that is controlled by an automatic timer or wall switch Otherwise you may accidentally shut off the printer and cause damage Setting Up the Printer 37 Connecting the Power Cord 1
67. er light 150 Preset Mac OS X 93 Print as Bitmap setting 116 Print head aligning 126 to 127 checking status 120 to 122 cleaning 122 to 126 137 locking 145 unlocking 24 33 Print jobs canceling 97 114 managing 96 to 97 114 to 117 pausing 97 114 Print quality Mac OS X 86 problems 154 to 157 Windows 110 Print server installing 41 to 53 ordering 10 removing 146 Print speed improving in Windows 116 Printable area 168 Printable pages checking 121 Printer checking status 97 to 98 114 to 117 120 to 122 cleaning 143 connecting 40 dimensions 166 firmware update 50 to 52 maintaining 119 to 143 monitoring 97 to 98 114 to 117 motors checking status 120 to 122 moving 144 to 148 plugging in 37 port 158 software installing 43 to 50 software uninstalling 164 specifications 165 to 166 status check 120 to 122 storing 144 to 146 total print volume 122 transporting 144 to 148 turning off 14 weight 166 Problems banding 154 blank paper 159 blurry prints 157 cable 158 159 color 159 diagnosing 149 faint prints 156 garbled characters 159 ghosting 155 graininess 155 inverted image 159 margin 159 misalignment 154 misregistration 155 nothing prints 158 operational 158 paper 160 to 163 print quality 154 to 157 print speed 116 printer driver 158 to 159 Index 173 printing stops 158 roll paper cannot be cut 159 size
68. esktop You see the LFP Remote Panel Make sure your printer is selected e080 EPSON LFP Remote Panel EPSON LFP Remote Panel a Select a printer then select the function you want to perform Tip For best results use a USB connection when Printer Stylus Pro 7800 E you update the firmware on your printer a Media Adjustment Application Startup it Make print settings and various adjustments Procedure Select a printer from the Printer list then select the Power Cleaning application you want to Try if nozzles remain clogged after a normal head cleaning start Applications which are not installed appear dimmed Firmware Updater The firmware can be updated Set the functions of Media Counter Settings 4i Media Counter Settings Note For more information on using the LFP Remote Panel click Help to see the electronic guide l Media settings file tool Import or export the printer driver s preset information 7 3 Click the Firmware Updater button 52 Setting Up the Printer Caution Don t turn off the printer while the firmware is updating Note After you install the software you need to load paper and print a test image If the print quality is satisfactory your setup is done If not you may need to align the print head as described on page 126 You see the Firmware Updater window eA Firmware Updater Firmware Upda
69. exa es atecate ated aati reer 20 Mounting the Printer on the Stand pio kk pce aton lees 22 Attaching the Paper Basket cicada weed neato mesa 25 Unpacking and Assembling the Epson Stylus Pro 9800 27 Unpacking and Assembling the Stand 0 0005 28 Unpacking the Printer ats bw coca ren tote keene 29 Mounting the Printer on the Stand ses cusioed cepa epee s 31 Attaching the Basket sie Win wo Pim fa wanes Xa Nees eraengy es 34 Connecting the Power Cord yt arse des Mee dag Ciyne EEE ale cadens 37 Installing Inks 5 seen ew a a Baas ee aged oboe eee E ants 38 Connecting to Your System 21 ce eee eee 40 Connecting to the Network 4 vs whos von ska ences eee aa 4 Installing the Software for Macintosh 0 0 0 c cece eee ee 43 Adding the Printer in Mac OS X 10 4 4 dasceiesepagenw ed ies 45 Adding the Printer in Mac OS X 10 3 2 cece eee eee eee 46 Installing the Software for Windows s 0 wed ta hee Po bsn PRS os 48 Updating Your Printer Firmware va a ics Basins BeAr aie ote es 50 Downloading the Firmware ica cssegien acu cides 4 eiecy Odin cantare 50 Updating the Firmware 4 i doug fae ek Vane ee oraeres ees 51 Configuring the Printer for Your Network 00000 53 6 Contents 2 Handling Paper and Other Media Selecting Media for Your Printer 5 048245 60405 4 eis 55 Guidelines for Using Epson Media 1 0 0 0 e eee eee 56 Using Roll Paper sole tates dee ei ay peer a e EE
70. files to install the profiles for your printer When installation is complete click OK Double click Install Reference Guide and wait while the guide is installed Do one of the following e Ifyou are finished installing software click Exit e Ifyou installed the optional EpsonNet print server card double click Install EpsonNet Config Follow the on screen instructions to install the software You can use EpsonNet Config to configure your printer for network use as described on page 53 50 Setting Up the Printer 12 Close the installer then remove the CD ROM Go to the next section to update the printer firmware if necessary Updating Your Printer Firmware To keep your printer features and functionality up to date you should check for a newer version of firmware on the Epson support site and update your printer if necessary Downloading the Firmware 1 Navigate to http support epson com in your browser 2 Choose your printer 3 Click Drivers and Downloads to find the newest firmware 4 Choose the version for Macintosh or Windows and follow the instructions on the screen then continue with the instructions in the next section to upgrade the firmware Setting Up the Printer 51 Note Although the Updating the Firmware illustrations in this section show Macintosh 1 Double click the firmware file to extract it screens the procedure is the same in Windows 2 Click the EPSON LFP Remote Panel icon on your d
71. flected as shown below run a cleaning cycle by pressing and holding the Menu button for at least 3 seconds Then print another nozzle check pattern to make sure the nozzles are clean Running a Power Cleaning Cycle You can run a power cleaning cycle from the control panel if the normal cleaning process is not sufficient to clear the nozzles However the power cycle uses a large quantity of ink so it is recommended only as a last resort The cartridges need to be at least 50 full to use power cleaning You may need to replace a low cartridge to run the cleaning cycle After cleaning you can reinsert the old cartridge 1 Print a nozzle check to make sure the print head needs cleaning as described on page 124 Make sure the printer is ready and the red ink light on the printer s LCD display is not on or flashing Press the Menu button Press the Y button until MAINTENANCE is highlighted then press Menu Press the Y button until PWR CLEANING is highlighted then press Menu Press Menu again then press to start the power cleaning Follow the instructions on the LCD display to raise or lower the ink levers 126 Maintaining and Transporting the Printer Note You must use at least a 10x eye loupe to examine the nozzle check pattern for deflected nozzles Tip To properly align the print head you can also use Epson Doubleweight Matte Paper or Premium Luster Photo Paper 7 When cleaning is finished and
72. g V to see the status of the remaining cartridges When done press the button To check how much of the maintenance tank has been used press V to highlight MAINTENANCE TANK then press Menu The status of the tank is displayed using the E F symbols described on on page 120 As the tank is filled the percentage drops When done press the button To check the amount of ink used in milliliters and paper used in centimeters press V to highlight USAGE COUNT then press Menu Clear this setting with the CLEAR USAGE COUNT option You can change the units of measurement from centimeters to inches and feet using maintenance mode on the printer s control panel See page 136 for instructions 122 Maintaining and Transporting the Printer Note You can runa cleaning cycle by holding down the Menu button for three seconds You can also use the printer s menus to run a power cleaning cycle See page 125 for details e To check job history press W to highlight JOB HISTORY then press Menu For the last 10 print jobs saved in the printer you see the ink used in milliliters and paper used in square centimeters The most recent job is saved as No 0 When done press the button e To check the total number of prints press Y to highlight TOTAL PRINTS then press Menu When done press the button e To check the status of other printer parts press W to highlight SERVICE LIFE then press Menu The status of t
73. g on roll paper be sure to follow the media handling guidelines on page 56 as well as these special guidelines for roll paper When storing roll paper keep it in its original packaging including the bag end caps and box To avoid feeding excess paper make sure the LJ Sheet icon does not appear on the LCD display Press the lt Paper Source button until the Dx or D roll icon appears Choose DX if you want the paper to be cut automatically after each page is printed Do not leave roll paper loaded in the printer when it is not in use Choose Q if you want to print a series of pages and keep them together for cutting later on Choose Q if you re printing on canvas or other heavy media Media that is too thick may damage the cutter Use of Epson s optional Manual Media Cutting System is recommended See page 10 for more information The following media and other similar materials may not work with the built in cutter e Fine art paper including Epson Textured and UltraSmooth Fine Art Paper e PremierArt Water Resistant Canvas for Epson e Vinyl e Matte board e Backlight film e Heavyweight polyester banner media e DuPont Semigloss Proofing Paper If you re loading heavy paper you may need to increase the paper suction by pressing the A Paper Feed button For lightweight paper decrease the suction by pressing the V Paper Feed button 58 Handling Paper and Other Media Note The spindle accomm
74. g to WIDE or WIDER see page 69 158 Solving Problems Solving Operational Problems If you can t turn the printer on if it stops printing unexpectedly or if nothing prints check the following e Paper is loaded correctly e The printer is plugged securely into a working electrical outlet that s not controlled by a switch or timer e The interface cable is securely connected to the printer and your system e The voltage supplied by the electrical outlet matches the voltage on the printer s rating label If not turn off the power and unplug the power cord immediately Contact Epson for assistance see page 11 for details If none of these suggestions help try the solutions below Problem Solution The printer stops printing unexpectedly If the II Pause light is flashing the printer is performing a maintenance procedure or waiting for ink to dry Check the display message and lights on the control panel Wait until the J Pause light stops flashing Check the display message and lights on the control panel to see if an error has occurred Follow the instructions for the messages beginning on page 150 The printer sounds as if it s printing but nothing prints Follow the instructions beginning on page 123 to clean the print head Communication between the computer and printer may have been momentarily interrupted Try restarting the computer and printing again Nothing prints Turn off
75. he Platen Gap Auto he PDF v Preview Supplies 4 Cancel Print 2 Select the correct settings to match your ICC profile These settings override any paper configuration settings you may have made using the printer s control panel e Color Density lets you control the ink saturation level e Drying Time per Print Head Pass lets you print with non Epson media and avoid smearing the ink You can make the print head wait up to 5 seconds after each pass to allow ink to dry on the page e Paper Feed Adjustment helps reduce banding Choose a lower value if you see white lines on your prints or a higher value if you see dark lines e Paper Thickness helps reduce vertical banding and creates a sharper image when printing on unusually thick or thin paper Printing with Epson Drivers for Macintosh 89 e Paper Suction lets you decrease the paper suction level when printing on thinner papers less than 12 1b such as CAD drafting paper e Cut Method decreases the cutting blade pressure for thinner media or adjusts the speed for thick media You may need to experiment to determine the best setting for your paper e Platen Gap lets you fine tune the setting for various paper thicknesses Choosing Roll Paper Options If you are printing on roll paper make sure you choose one of the roll paper options as the Paper Size setting as described on page 80 In addition you need to check these settings for various c
76. he cutter is displayed using the E F symbols described below Continue pressing W to see the status of the carriage motor paper feed motor print head cleaning unit and pressure motor When done press the button The status of the ink and printer parts is indicated with these symbols E F 100 81 of ink or service life remaining E F 80 61 EX F 60 41 E F 40 21 E F 20 11 less than 10 of ink or service life remaining 4 Press the Il Pause button to exit the menu For more information about the Printer Status menu see your electronic Reference Guide Checking and Cleaning the Print Head If your printed image shows a color shift or horizontal lines you should check the print head to see if any nozzles are clogged or deflected If necessary the printer will automatically run a cleaning cycle to clear the nozzles You can also turn on Auto Nozzle Check from the printer s control panel The printer will then check the nozzles before each print job and clean them if necessary Maintaining and Transporting the Printer 123 Running the Nozzle Check and Head Cleaning Utilities Follow these steps to use your printer software to check the print head nozzles and clean them if necessary 1 Make sure paper is loaded in the printer 2 Do one of the following to access the printer utilities e Mac OS X Open the Epson Printer Utility in your Applications folder Select your printer and cli
77. head wait up to 10 seconds after each pass to allow ink to dry on the page e PAPER SUCTION lets you decrease the paper suction level when printing on thin media under 12 1b such as drafting paper or backlight film e M W ADJ adjusts the intensity of the MicroWeave pattern This improves print quality but lowers printing speed 10 When done press the Pause button After you create paper configurations you can use the TEST PRINT menu to y pap 8 y print out a list of paper numbers showing the settings for each one Handling Paper and Other Media 77 Printing Your Paper Configurations You can print a list showing the settings for all your paper configurations This makes it easy to select the configuration you want for a particular type of paper 1 Press the gt Menu button then press the W button to highlight TEST PRINT Press Menu again Press the V button until CUSTOM PAPER is highlighted then press Menu Press the button to print your custom paper configurations Selecting Paper Configurations Once you have created a paper configuration you can select it whenever you print on that paper 1 Press the Menu button then press the W button to highlight CUSTOM PAPER Press Menu PAPER NUMBER is highlighted Press Menu then press the A button to select the configuration number that you want to use If you select STANDARD the printer uses the driver settings If you select a number from 1 to 1
78. hoosing basic print options e Choosing advanced print options including color management and paper configuration settings e Choosing roll paper options e Creating a custom preset and printing e Choosing advanced black and white photo settings e Managing print jobs e Checking printer status 80 Printing with Epson Drivers for Macintosh Note Many application settings override the printer s page setup options Always verify settings to get the results you expect If you need more information about print options click the Help button Note If your application has margin settings make sure they re turned off for borderless printing Choosing Page Setup Options Before you print make sure you have installed the Epson printer driver and utilities from the CD ROM You also need to configure your connection and set up the printer in the Printer Setup Utility For instructions on installing and configuring the printer driver see page 43 Page Setup options let you choose from several options for printing on cut sheets or roll paper You can also select the orientation of your image and the paper size For printing on roll media creating a custom page size is recommended to make the best use of your paper 1 Open the file you want to print and select Page Setup in your application You see this screen Settings Page Attributes i Format for Stylus Pro 7800 Select your printer EPSON SPr
79. hould check your ink levels If one of your cartridges is low you can replace it before you start Or you can wait until the ink runs out replace the cartridge and then continue the job without any loss of print quality However it is best to replace a low ink cartridge before starting a large print job The easiest way to check ink levels is from the control panel LCD display The numbers below the ink icons on the LCD display correspond to the 8 ink cartridge slots on the printer The icons show the percentage of ink remaining as follows l 100 81 l 20 or less i 80 61 Ink low i 60 41 Ink out i 40 21 Cartridge error or no cartridge 128 Maintaining and Transporting the Printer Caution To ensure good results use genuine Epson ink cartridges and do not refill them Other products may cause damage not covered by Epson s warranty Caution Leave the empty cartridge in the printer until you are ready to replace it To prevent ink reporting errors never replace the ink cartridges with the printer turned off When the red ink light is flashing and INK LOW appears on the LCD display the indicated cartridge is almost out of ink Make sure you have a replacement cartridge When the light stays on and INK OUT is displayed the cartridge is empty You must replace the cartridge before you can continue printing You can install any combination of 110 ml and 220 ml cartridges Use the following UltraChrome K3 E
80. idge that cannot be used with this printer f you are replacing ink cartridges check the package and product code You must use the ink cartridges designed for your printer Other cartridges will not work 152 Solving Problems Message Explanation Response INK CARTRIDGE ERROR REPLACE CARTRIDGE CSIC error has occurred Remove the ink cartridge and reinstall it If the message remains replace the cartridge with a new one INK LEVER LOWER THE LEFT or RIGHT INK LEVER One of the ink levers is raised Pull the lever down to lock the ink cartridges INK LOW Ink cartridge s are nearly Make sure you have replacement cartridges empty printing continues available see page 127 Print quality may decline when ink is low INK OUT Ink cartridge s are empty Replace the ink cartridge s indicated on the INSTALL NEW printing stops LCD display see page 127 CARTRIDGE LEVER RELEASED Paper is not loaded Load paper LOAD PAPER LEVER RELEASED LOWER THE PAPER SET LEVER Paper lever is released Pull the lever all the way forward to the secured position Start printing again from the beginning for best results MISMATCH ERROR MAKE SURE THAT THE INK CARTRIDGE AND DRIVER SETTINGS MATCH The black ink cartridge option does not match what is selected in the driver A non Epson ink cartridge is installed Stop printing and then press and hold the Il Pause button fo
81. idges in their specified slots including the new black ink cartridge Maintaining and Transporting the Printer 135 4 When LOWER THE RIGHT INK LEVER appears lower the ink lever on the right ink compartment Repeat this step for the left ink compartment 5 When RAISE THE RIGHT INK LEVER appears raise the ink lever on the right ink compartment Repeat this step for the left ink compartment The printer starts charging ink After a while ink lever messages appear on the LCD display 6 When a message appears on the LCD display raise or lower the ink levers accordingly 7 When LOWER THE RIGHT INK LEVER AND CLOSE THE COVER appears on the LCD display lower the lever and close the cover Then repeat this step for the left ink lever and cover Note After you switch to Updating the Printer Driver Information Matte Black ink you will no longer see glossy After you have switched black ink modes you need to update the driver media types in your information Follow the instructions for your operating system printer driver Only media types that work with e Mac OS X Check the ink status using the Epson Printer Utility Matte Black ink will following the instructions on page 97 Confirm that the correct black appear for example cartridge is displayed Photo Quality Ink Jet Paper gt e Windows Access the printer driver as described on page 100 On the Photo Quality Ink Jet Paper aril Hai i Main tab make sur
82. ily unplugged Use only the type of power source indicated on the label Use only the power cord that comes with the printer Use of another cord may result in fire or electric shock 14 Introduction Caution Always turn the printer off using the Power button When you press this button POWER OFF appears on the LCD panel Do not unplug the printer or turn off the power to the printer until the panel shuts off This ensures that the print head is safely capped The printer s power cord is designed for use with the printer only Using it with other equipment may result in fire or electric shock Do not use a damaged or frayed power cord If you use an extension cord with the printer make sure the total ampere rating of devices plugged into the extension cord does not exceed the cord s ampere rating Also make sure the total ampere rating of all devices plugged into the wall outlet does not exceed the wall outlet s ampere rating Do not block or cover the openings in the printer s case Do not put your hand inside the printer during printing Do not move the print head by hand unless instructed to do so by an Epson service technician otherwise you may damage the printer Do not insert objects through the slots Take care not to spill liquid on the printer Do not attempt to service the printer yourself The lamp in this product contains mercury Please consult your state and local regulations regarding disp
83. int press the button or release the paper lever 66 Handling Paper and Other Media Loading Small Cut Sheets or Fine Art Paper You can load paper without releasing the paper lever This prevents scratching that might damage fine art paper and is also easier especially when you are loading small sheets 1 2 Make sure the printer is on and the roll paper cover is closed Press the lt 4 Paper Source button until the LJ icon appears on the LCD display Make sure the paper lever is in the locked position Feed the sheet into the paper slot Make sure the right edge of the paper is straight and aligned with the scale on the roll paper cover Press the If Pause button The sheet feeds into printing position automatically and READY appears on the control panel Print your page After it is finished the sheet stays in the printer To remove your print press the 2 button Handling Paper and Other Media 67 Printing on Posterboard You can print on Epson Enhanced Matte Posterboard or other heavy stock up to 30 x 40 inches 9800 or 24 x 30 inches 7800 Follow these instructions when you print on posterboard or other media more than 19 mil 0 5 mm thick 1 Set the paper basket to catch your printouts in front of the printer See pages 71 or 72 for instructions 2 Make sure no other paper is loaded for printing You can leave roll paper on the spindle but make sure you wind it up fully 3 Press th
84. inter software page 88 for Mac OS X or page 111 for Windows to choose the correct setting When you re done printing with a custom paper configuration be sure to return the setting to standard STD Your paper doesn t meet the required specifications or wasn t stored in a dry humidity free environment Load new paper If you re using cut sheet media make sure the printable side is face up Ink has leaked into the paper path Wipe the paper path area of the printer with a soft clean cloth See page 143 for cleaning instructions Turn off High Speed in your Advanced settings The platen gap setting is too narrow Use the control panel to change the setting to WIDE or WIDER See page 69 for instructions Run a nozzle check and cleaning cycle see page 122 The bottom edge of your print is smeared The paper is curled toward the printable side Flatten the paper or curl it toward the other side Make sure the Media Type setting in your printer software is correct for the media you re printing on If you re printing on non Epson media you may need to adjust the paper thickness setting or drying time Use your printer software page 88 for Mac OS X or page 111 for Windows to choose the correct setting When you re done printing with a custom paper configuration be sure to return the setting to standard STD If printing on thick paper the platen gap setting may be incorrect Use the control panel to change the settin
85. iorities of your print job You can choose one of the mode settings shown at the left in the drop down menu The EPSON Vivid setting produces vivid blue and green tones in printouts Because this setting reproduces blue and green tones that cannot be displayed by your monitor your printouts may differ from the screen images when this option is selected The Charts and Graphs setting intensifies colors and lightens the midtones and highlights of an image Use this setting for presentation graphics such as charts and graphs The EPSON Standard sRGB setting increases the contrast in images Use this setting for color photographs The Adobe RGB setting matches image colors to the Adobe RGB color standard Click Custom to choose one of the settings shown at the left in the drop down menu The Advanced Photo setting lets you print at 2880 dpi the highest resolution available The ColorSync setting applies color management based on the printer s ICC profile using the perceptual rendering intent In most cases you will get better results by applying color management in your application rather than in the printer driver Click Advanced Settings to access additional options as described on the following page 86 Printing with Epson Drivers for Macintosh Note The Print Quality settings available depend on the Media Type you selected Choose lower print quality for faster printing or SuperPhoto 2880dpi for best qualit
86. k the package and product code If the ink light remains on after installing the cartridge it may not be inserted fully 5 Make sure the replacement cartridge is the correct color and remove it from its package 6 Gently shake the cartridge before installing it 7 Hold the cartridge with the arrow pointing toward the printer Then insert the cartridge into the slot Don t force it in Maintaining and Transporting the Printer 131 8 Lower the ink levers to their locked position Caution Do not remove 9 and re insert cartridges more often than necessary Doing so can compromise the needle valve seal and allow air to enter the ink tubes causing nozzle damage Once the cartridge is installed the printer returns to its READY state 132 Maintaining and Transporting the Printer Caution To avoid interrupting the ink switching process do not turn off the printer open the front cover release the paper lever remove the ink cartridges remove the maintenance tank or unplug the power cord Do not leave the printer unattended during this process Note If a power failure occurs during this procedure turn the printer on again You can continue the process at the point where It was interrupted Switching Black Ink Cartridges You can switch the black ink from Photo Black to Matte Black or vice versa You will need to use the Black Ink Conversion Kit included with your printer and the
87. king a cee aan aa ear a whe eae 168 Introduction This Printer Guide provides important information on setting up and using your printer loading paper using the Epson printer drivers and replacing ink cartridges It also tells you how to maintain your printer to keep it working at its best and provides troubleshooting tips in case you have a problem For additional information see the following The Quick Reference Guide provides a handy summary of procedures for daily use and printer maintenance loading paper replacing ink cartridges and other components cleaning and aligning the print head and using the printer s menu system Attach it to your printer for easy reference e The electronic Reference Guide on the CD ROM provides additional information about the printer drivers and utility software You can read the guide using a web browser such as Safari Mozilla FireFox or Netscape Navigator or Microsoft Internet Explorer versions 4 0 or later Warnings Cautions Notes and Tips Please follow these guidelines as you use this book WARNINGS must be followed carefully to avoid bodily injury Cautions must be observed to avoid damage to your equipment Notes contain important information about your printer Tips contain additional hints on how to get the most out of your printer 10 Introduction Tip Check the Epson Pro Graphics web site at http prographics epson com for accessories and opti
88. ll out the maintenance tank Caution Be careful not to spill ink from the maintenance tank when removing it Hold it upright at all times and dispose of it carefully 4 Place the used tank in the plastic bag included with the new tank 5 Insert the new tank Caution Be careful not to touch the gears inside the printer To avoid damaging the components as well as the case never use alcohol or thinners to clean the printer Be careful not to get water on the printer mechanism or electronic components Don t use a hard or abrasive brush Don t spray the inside of the printer with lubricants unsuitable oils can damage the mechanism Contact Epson if you think the printer needs lubrication Maintaining and Transporting the Printer 143 Cleaning the Printer To keep your printer working at its best clean it if it becomes soiled 1 Make sure the printer is turned off and all its lights are off Then unplug the power cord and disconnect the printer from your system 2 Open the roll paper cover and remove the paper Then use a soft brush to carefully clean any dust or dirt 3 Open the front cover and use a soft brush to carefully clean away any dust or dirt inside the printer Some kinds of paper can cause paper dust to accumulate on the paper feed roller Clean the area shown in gray below using canned air 4 Remove the paper basket Then clean away any dust or dirt
89. llow these guidelines as well as those included in your paper package when printing on Epson paper and other media e Avoid touching the printable surface with your bare hands Fingerprints may affect print quality Handle media by the edges or use cotton gloves e Always choose the correct Media Type setting in your printer driver software before you send your job See page 84 Mac OS X or page 101 Windows for instructions e Always select the correct paper source roll or sheet in both the printer driver software and on the printer s control panel See page 81 Mac OS X or page 107 Windows for instructions on selecting the paper source in your printer software e Keep unused media in its original packaging and store it in a cool dry place to maintain quality Avoid storing your printouts where they will be exposed to high temperature humidity or direct sunlight e Store sheet media on a flat surface Using Roll Paper You can use roll paper with a 2 or 3 inch core up to 24 inches wide 7800 or 44 inches wide 9800 Manually switching rolls is a simple process Check the Epson Pro Graphics web site http prographics epson com or your authorized Epson dealer for available media Tip To avoid wasting paper chose DA then turn off the Auto Cut setting after the printer is ready if you don t want to have the paper cut automatically Handling Paper and Other Media 57 Roll Paper Guidelines When printin
90. marked Hold and click Resume to resume printing 3 When you re finished close the print job window then close your printer window or the Print Center window Checking Ink Levels and the Maintenance Tank The Epson Printer Utility lets you check the levels of ink in the printer and the level of the maintenance tank 7800 or tanks 9800 You can also run maintenance utilities from this screen See pages 122 to 123 for instructions 1 Double click the Applications folder on your hard drive 2 Double click EPSON Printer Utility 3 Select your printer and click OK You see the Epson Printer Utility menu read EPSON Printer Utility EPSON K SPro 7800 EPSON USB EPSON StatusMonitor j Use this utility to automatically check for errors and also check the level of ink remaining Nozzle Check Use this utility if gaps or faint areas appear in your printout Head Cleaning 4 Use this utility if your print quality declines or the Nozzle Check indicates clogged nozzles Print Head Alignment Use this utility if misaligned vertical lines appear in your printout Print Assistant Start Print Assistant NA EPSON LFP Remote Panel Use this utility to optimize your printer Printing with Epson Drivers for Macintosh 4 Click the EPSON StatusMonitor icon The software checks the amount of ink in the printer and maintenance tank s and displays the StatusMonitor window ead EPSO
91. mize print quality and speed when you re using Epson media You can also choose advanced settings for more control over your printer and color management options as described on page 87 1 Select Print in your application You see the screen shown below Printer Stylus Pro 7800 B Select your printer Presets Standard me Copies amp Pages B Copies 1 M Collated Pages AII O From 1 to 1 PDF Preview Supplies Cancel 2 Choose your printer from the Printer menu 3 Select Print Settings from the Copies amp Pages drop down menu 84 Printing with Epson Drivers for Macintosh Note Check the web site http prographics epson com or your authorized Epson dealer for other media that may be available You see this screen oi Printer Stylus Pro 7800 Presets Standard HH Print Settings ke Page Setup Roll Paper Media Type Premium Luster Photo Paper 250 mw Color Color EB Mode Automatic Quality P Speed O Advanced Settings Print Quality Superfine 1440dp Super MicroWeave V High Speed _ Flip Horizontal Finest Deta PDFYW Preview C Supplies 3J 4 Cancel Select the Media Type that corresponds to the paper you are printing on If you are using a color managed workflow make sure you choose media type and resolution settings that match the ICC profile you are using Th
92. n 3 Press the W button until MAINTENANCE is highlighted then press Menu 4 Press the W button to highlight BK INK CHANGE then press Menu Note If REPLACE CONVERSION CRTG appears press the Il Pause button Remove the old conversion cartridge s from the right ink compartment and then insert the new conversion cartridge s Go to step 4 to start again Maintaining and Transporting the Printer 133 5 Press the button 6 Follow the instructions on the LCD display to raise the ink levers 7 When REMOVE ALL FOUR INK CARTRIDGES ON THE RIGHT SIDE appears remove all four ink cartridges from the right ink compartment 8 When INSTALL C M Y CONVERSION CARTRIDGES appears insert the three conversion cartridges in the slots on the right ink compartment 134 Maintaining and Transporting the Printer 9 When LOWER THE RIGHT INK LEVER appears on the LCD display lower the ink lever on the right ink compartment The printer starts draining ink and DRAINING INK XX appears on the LCD display Wait until draining is complete Installing the New Black Ink Cartridge 1 When draining is complete RAISE THE RIGHT INK LEVER appears on the LCD Raise the ink lever on the right ink compartment 2 When REMOVE C M Y CONVERSION CARTRIDGES appears remove the conversion cartridges from the slots on the right ink compartment 3 When INSTALL ALL FOUR INK CARTRIDGES ON THE RIGHT SIDE appears insert the cartr
93. n page 125 Using the Control Panel Menu Follow these steps to have the printer check the print head nozzles and clean them if necessary 1 Press the Menu button 2 Press the W button until TEST PRINT is highlighted then press Menu NOZZLE CHECK is selected 3 Press Menu then press to start printing the nozzle check pattern The nozzle check pattern is printed and automatically read If the printer finds clogged nozzles it runs a cleaning cycle Manually Checking and Cleaning the Print Head If you turn off Auto Cleaning you can print a nozzle check and manually examine it to determine whether any nozzles are clogged or deflected Then you can run a cleaning cycle by pressing and holding the Menu button 1 Press the Menu button PRINTER SETUP is highlighted Press Menu again 2 Press the W button until AUTO CLEANING is highlighted then press Menu 3 Press the W to select OFF then press to save the setting 4 Press the button twice 5 Press W to highlight TEST PRINT then press Menu NOZZLE CHECK is selected 6 Press Menu then press to start printing the nozzle check pattern Caution Don t run a cleaning cycle while thick media is loaded in the printer 7 Maintaining and Transporting the Printer 125 After the pattern is printed use at least a 10x eye loupe to examine it e If the pattern looks good as shown below the print head is clean e Ifany dots or segments are missing or de
94. ndredths of an inch or centimeters and click Save Then click OK 6 Ifyou are printing with margins set the following options in the Roll Paper Option box e Auto Rotate saves paper if your document length is shorter than the printable width of the roll The document is automatically rotated 90 degrees and printed crosswise Be sure to click Roll Width and select the width of your roll paper e Print Page Line prints trim lines on the right and bottom edges of your pages e Save Roll Paper saves paper by not feeding the blank portion of the last page of your document Available only if you ve selected Roll Paper Banner as the Paper Source 7 Make the settings you want for Copies and Orientation 8 Ifyou want to reduce or enlarge your image click the Layout tab See page 108 for more information 9 When you re finished click OK 106 Printing with Epson Drivers for Windows Borderless Printing For true borderless printing on roll paper you can select either Auto Expand or Retain Size and create a custom paper size as described on page 104 Your image may be clipped on the left and right edges but you can minimize clipping by sizing your image according to the page width and by adjusting the length For either setting you should add 0 1 inch to the length of your custom size The Auto Expand setting provides the best solution for borderless printing with minimal image clipping Using this setting and the Retain
95. necting to the Network If you plan to connect the printer to your network you need the optional EpsonNet print server card The EpsonNet print server is a 10 100 BaseTX Type B Ethernet interface card part number C12C824341 If the print server card didn t come with your printer you can purchase it from an authorized Epson reseller To find the nearest reseller call 800 GO EPSON 800 463 7766 or visit www prograpics epson com In the U S you can also purchase online at www epsonstore com In Canada you can also purchase at www epson ca or 800 807 7766 Make sure you have the correct cable for connecting the printer To connect to a network hub you need a standard RJ 45 straight through network cable To connect directly to your computer s network interface you need an RJ 45 crossover cable Before you install the print server make sure you check the documentation included with the card for additional instructions Then follow these steps to install the card 1 Turn off your computer and printer 2 IMPORTANT Unplug the printer from its electrical outlet Not doing so may cause damage to the printer and the card 3 Disconnect any interface cables from the printer 4 Use a cross head screwdriver to remove the two screws securing the optional interface cover Then lift off the cover as shown 42 Setting Up the Printer Make sure you keep the screws in case you need to remove the card and replace the cover
96. ng paper and layout options e Choosing advanced print options e Managing print jobs 100 Printing with Epson Drivers for Windows Note If you need more information about print options you can click the Help button on any screen Choosing Basic Print Options Before you print you need to set basic printing properties Make sure you have installed the Epson driver and utilities from the CD ROM The driver offers automatic settings that optimize print quality and speed when you re using Epson media You can also choose advanced settings for more control over your printer and color management options as described on page 110 Follow these steps to make basic settings 1 Start an application open the file you want to print and select Print in your application You see the Print window 2 Make sure your printer is selected then click the Properties button Or if you see a Setup Printer or Options button click it instead Then click Properties on the next screen You see a window like the following EPSON Stylus Pro 7800 Properties GA Man gh Paper Layout K Utility r Media Type Letter 81 2 x11 in Premium Luster Photo Paper 250 g Color Roll Paper Color fa Auto Cut On ne Automatic J C Custom EP This box shows Quality l Speed i you the current settings but you can t change SupeFine 1440dpi E them from here Color Controls TETTETETT Microweave On 4 14 4444 44 44 44 4 High Speed
97. nt has horizontal banding Check the ink indicators and light to see if you are low on ink Replace ink cartridges if necessary as described on page 127 Run a nozzle check and cleaning cycle See page 122 for instructions Turn off High Speed in your Advanced settings Make sure the Media Type setting in the printer software is correct for the media you re printing on If you re using cut sheet media make sure the printable side is face up Choose a higher resolution such as SuperPhoto 2880dpi Solving Problems 155 Problem Solution If you re using a third party RIP and non Epson media see if the RIP provides a method for adjusting the paper feed Try adjusting your paper configuration settings page 88 for Mac OS X or page 111 for Windows Check these settings bd Make sure the Paper Thickness setting is correct for the paper you re printing on b Use the Paper Feed Adjustment to tune out banding Reduce the value for white lines and increase it for overlapping dark lines dD If you ve created a custom paper configuration be sure to return the setting to standard STD when you re done using it See page 75 Your print is grainy or Bb Check the ink indicators and light to see if you are low on ink Replace ink has misregistration or cartridges if necessary as described on page 127 hosting ghosting Run a nozzle check and cleaning cycle See page 122 for instructions Align the print head as
98. ntroduction 11 You can purchase optional equipment and genuine Epson ink and paper from an authorized Epson reseller To find the nearest reseller call 800 GO EPSON 800 463 7766 or visit www prographics epson com In the U S you can also purchase online at www epsonstore com In Canada you can also purchase at www epson ca or 800 807 7766 Where To Get Help Epson provides technical support and information on the installation configuration and operation of professional printing products through the Epson Preferred Protection Plan Dial 888 377 6611 6 AM to 6 PM Pacific Time Monday through Friday Support hours and days are subject to change without notice Before you call make sure you have your Unit ID number which is included with the Epson Preferred Protection Plan information that came with your printer You ll also need your printer serial number and proof of purchase Epson also provides technical assistance 24 hours a day through the World Wide Web You can reach Epson Support at http support epson com At this site you can download drivers firmware and other files look at product documentation access troubleshooting information and receive technical advice through e mail 12 Introduction Caution Using an improperly shielded cable especially a cable more than 10 feet long may cause the printer to malfunction Note USB 2 0 is required to run the printer at full speed Macintosh System Re
99. nu The STANDARD setting is selected by default This is the correct thickness setting for most Epson papers 5 Press to save the setting 6 Press lt then press W to highlight ALIGNMENT Tip You can store partially used ink cartridges for up to 6 months If you do so Epson recommends covering the openings with tape Maintaining and Transporting the Printer 127 7 Press the Menu button to highlight AUTO then press Menu again UNI D uni directional is highlighted This is the type of alignment to start with 8 Press the button to start the alignment process Each head alignment takes about 7 minutes The printer s white beam sensor reads the alignment pattern and adjusts the printer automatically Make sure you don t open the front cover or turn off the printer during this process 9 When the uni directional alignment is finished press the Y button until BI D 2 COLOR is highlighted Then press the button to start the bi directional black alignment process 10 When the bi directional black alignment is finished press the Y button until BI D ALL is highlighted Then press the button to start the alignment process 11 When done press the Pause button to exit head alignment mode If you want to fine tune the automatic alignment process you can perform a manual head alignment as described in the electronic Reference Guide Replacing Ink Cartridges Before you begin a large print job you s
100. o 7800 1 Paper Size US Letter Sheet HJ 8 50 in x 11 00 in E n Orientation ta fa Scale 100 2 Open the Format for drop down menu and select your printer Note the following limitations on borderless printing e Borderless printing takes longer than normal printing e Margins are required at the top and bottom of the page on cut sheets Full borderless printing is available on roll paper only Printing with Epson Drivers for Macintosh 81 3 Click the Paper Size drop down menu 16 x 20 in Roll Paper Borderless Retain Size 16 x 20 in Roll Paper Borderless Retain Size 16 x 20 in Roll Paper Borderless Banner 11x 14in 16 x 20 in Sheet Borderless Retain Size 8x 10in If you re printing on a cut sheet choose the size of the paper you are using and one of the options listed below Then continue with step 7 If you re using roll paper Epson recommends that you create a custom paper size to make the best use of your paper See page 82 for instructions US Letter Sheet USB 11x 17 in US C 17 x 22 in US C 17 x 22 in Roll Paper Borderless Retain Size US D 22 x 34 in Super A3 B Super A3 B Roll Paper Borderless Retain Size A1 Roll Paper Borderless Retain Size Super A1 Super Al Roll Paper Borderless Retain Size Select the paper size as then choose the setting JB3 JB2 JB2 Roll Paper Borderless Retain Size 16 x 20 in gt re maavyvvrvvvvvvv
101. o ship the printer a longer distance you should repack it using the original box and packing materials If you don t have the original packaging you can purchase replacement packaging from Epson See page 11 for more information Removing the Optional Print Server Card Ifyou need to exchange your printer or ship it to Epson for repairs you must remove the Ethernet card WARNING The card willbe l Turn off the printer and disconnect the power cord hot after printing Make sure you allow the card to cool before handling it Disconnect the Ethernet cable N 3 Remove the two screws securing the card 4 Make sure the card is cool before pulling it out of the slot Caution Do not roll the printer on angled or uneven surfaces Maintaining and Transporting the Printer 147 Moving the Printer on the Stand When you need to move the printer a short distance such as within the same building you can roll the printer on its casters 1 Make sure the printer is turned off and the carriage is in the home position on the far right If not turn the printer back on wait until the carriage moves to the home position then turn off the printer Disconnect the power cord and interface cable Remove the roll paper spindle and close the roll paper cover Make sure the front cover is closed Raise the ink levers Push in the metal rods supporting the paper basket then roll up the paper basket so it doesn t drag on th
102. odates both 2 inch and 3 inch roll paper cores To switch between different size cores see page 62 Avoid touching the printable surface of the paper as much as possible Oils from your skin can affect print quality Loading the Paper onto the Spindle Follow these steps to attach the roll to the spindle 1 Slide the black paper stop flange off the left end of the spindle ph Position the roll so the paper unwinds as shown then slide it onto the spindle Make sure it is firmly fixed onto the gray paper stop at the right end of the spindle o Slide the black paper stop back onto the spindle and insert it into the end of the roll Make sure it is firmly fixed into the left end of the paper pe Handling Paper and Other Media 59 Placing the Paper in the Printer Follow these steps to place the paper in the printer 1 Open the roll paper cover 2 Place the roll paper in the printer as shown The gray end of the spindle goes on the right Caution To avoid 3 Make sure the printer is turned on then press the Paper Source feeding excess paper button until the N or DX icon appears on the LCD display make sure you don t select D when you re usina calleaner 4 Make sure the Power light is not flashing then release the paper lever Caution Do not release the paper lever while the Power light is flashing or you may damage the printer 60 Handling Paper and Other Medi
103. oks 4 Ifyou are using the paper guides squeeze the guides and push them Note If printouts on back as shown matte paper have banding pull the paper guides forward Note Paper configurations are needed only for non Epson media Handling Paper and Other Media 75 Optimizing the Settings for Your Paper When you choose a media type in your Epson printer software the driver automatically determines the best settings for your paper However you may want to fine tune how the printer handles various media especially if you use non Epson paper or a paper not supported by the driver Use the paper configuration settings described on page 75 You can create a special configuration or group of settings for each paper type up to ten types and select the desired configuration whenever you print on a particular stock Creating Paper Configurations To create a configuration for a specific paper type make sure the paper you want to configure is loaded in the printer Then follow these steps 1 Press the Menu button then press the W button until CUSTOM PAPER is highlighted 2 Press Menu to display PAPER NUMBER 3 Press Menu then press the A button to select a paper configuration number 1 to 10 Press the button to save the number setting 4 Press the button then the V button to highlight PLATEN GAP Press Menu then press the W button to highlight NARROW STANDARD WIDE or WIDER The STAND
104. omplex vector graphics to print faster in Adobe Acrobat or any other non image based application Printing with Epson Drivers for Windows 117 4 Click the Monitoring Preferences button You see the Monitoring Preferences window Monitoring Preferences EPSON Stylus Pro ale Select Notification Event Screen Notification B Eror On O Communication Error O Ink Low Off B Maintenance Call On M Other Warninn nit Default Select Shortcut Icon s TT Shortcut Icon Example i Dobe clicking the Shortcut Icon opens the Printer Status Window I Allow monitoring of shared printers Cancel Help 5 Select the notification options you want to use if various printing events occur 6 Ifyou want to have the Status Monitor 3 icon appear in your Windows taskbar click the Shortcut Icon checkbox Then select the icon to use When the shortcut is enabled you can simply double click the icon to open the Status Monitor 3 window or right click it then select Monitoring Preferences in the pop up menu 7 Select Allow monitoring of shared printers if your printer is shared and you want to let other users monitor it 8 Click OK to save your settings 9 Click OK to close the Speed amp Progress window and return to the Utility menu Then click OK again to exit the Printers utility 118 Printing with Epson Drivers for Windows Chapter 5 Maintaining and Transporting the Printer 119 The Epson S
105. ons that are currently available Options and Accessories Your Epson Stylus Pro 7800 9800 offers these optional upgrades and accessories Optional equipment Option Part number EpsonNet Internal 10 100 BaseTX Ethernet Type B C12C824341 Print Server interface card Automatic Take Up Reel System Stylus Pro 9800 only C12C815251 Replacement 44 inch Take up Reel Core C815121 Stylus Pro 9800 only Paper Roller Spindle Normal Tension 2 or 3 inch Epson Stylus Pro 7800 C12C811161 Epson Stylus Pro 9800 C12C811151 Paper Roller Spindle High Tension 2 or 3 inch Epson Stylus Pro 7800 C12C811155 Epson Stylus Pro 9800 C12C811152 Manual Media Cutting System Epson Stylus Pro 7800 C12C815231 Epson Stylus Pro 9800 C815182 Replacement Manual Cutting Blade for Manual Media C815192 Cutting System One year extended warranty EPP7898B1 Two year extended warranty EPP7898B2 Designed for use with heavy media which can damage the printer s built in cutter In addition you can order these user replaceable items Consumables and user replaceable parts Part Part number Replacement Ink Maintenance Tank see page 141 C12C890191 Replacement Printer Cutter Blade see page 138 C12C815291 Ink Cartridges See page 128 fora complete listing Tip If you experience difficulty with the toll free line or your Unit ID number call 562 276 1305 I
106. ormation Choosing Advanced Black and White Photo Settings Advanced Black and White Photo mode allows you to easily produce neutral and toned black and white prints using your Epson driver This mode offers an alternative black and white workflow with settings for more advanced control Whether your photo is color or grayscale you can use this unique screening and color management technology to create stunning black and white prints This mode is only available when printing on certain media types 1 Select Print Settings from the drop down menu You see this screen Printer Presets Page Setup Media Type Color Mode _Stylus Pro 7800 Standard Print Settings Roll Paper Premium Luster Photo Paper 250 Advanced B amp W Photo Automatic g Custom Advanced Settings SuperFine 1440dpi Print Quality Super MicroWeave _ High Speed C Flip Horizontal _ Finest Detail Color Toning Neutral By C PDF v Preview Supplies Standard Cancel C Print Choose the Media Type setting for the paper you have loaded in the printer Choose Advanced B amp W Photo for the Color setting Uncheck High Speed for the best quality Printing with Epson Drivers for Macintosh 95 5 Select Printer Color Management from the drop down menu You see this screen Printer Stylus Pro 7800 Presets _ Standard
107. osal or recycling Do not put in the trash Power down the printer from the control panel unplug the printer and refer servicing to qualified service personnel under the following conditions The power cord or plug is damaged liquid has entered the printer the printer has been dropped or the cabinet damaged the printer does not operate normally or exhibits a distinct change in performance Caution Do not use too much force when you shake cartridges that have been previously installed Introduction 15 Ink Cartridge Safety Instructions Keep ink cartridges out of the reach of children and do not drink the ink Store ink cartridges in a cool dark place If ink gets on your skin wash it off with soap and water If ink gets in your eyes flush them immediately with water Shake ink cartridges well before installing them for best results Do not use an ink cartridge beyond the date printed on the cartridge carton Use up the ink cartridge within six months of installation for best results Do not dismantle ink cartridges or try to refill them This could damage the print head Do not touch the ink supply port its surrounding area or the green IC chip on the side of the ink cartridge Doing so may affect normal operation and printing 16 Introduction Chapter 1 Setting Up the Printer Caution Two people are required to unpack and set up the printer Note When choosing a place for the printer leave
108. ote that the bases are tighten all bolts before labeled L and R Use the included hex wrench to fasten the leg with the moving to the next iwo nase walks section Bolt holes CO Underside view of base V showing location of bolt holes 4 Attach the bottom horizontal strut as shown then fasten it with one collar and one strut bolt at each end Make sure the bolts are tight 20 Setting Up the Printer 5 Attach the top horizontal strut as shown Use the small hex wrench to fasten the hex screws 6 Make sure each part of the stand is tightened securely Unpacking the Printer 1 Open the box and remove the roll paper spindle polystyrene foam and cardboard cushions Setting Up the Printer 21 2 Remove the handles from the sides of the box as shown 3 Lift the box up and away from the printer Remove the ink cartridges and other accessories from the side as shown below Remove ink z cartridges and sL accessories SES Note The printer includes a Photo Black 4 Make sure you have all the items shown below in addition to the cartridge If you prefer to printer use Matte Black the Matte Black cartridge can be purchased separately See page 128 ns Roll paper and spindle Power cord Loo pap P rT FireWire cable g CCL KA Spindle adapters Ink cartridges Black Ink Conversion Kit Paper guides 22 Setting Up
109. ou specify individual values for adjusting brightness contrast saturation and CMY inks or choose from the four Color Control modes You can also choose from three Gamma settings which control image contrast by modifying the midtones and midlevel grays PhotoEnhance allows you to correct noise and other problems common to digital camera images Off No Color Adjustment disables color management in the printer driver Choose this mode when you use a color managed workflow in Photoshop or other software ICM adjusts colors based on the printer s ICC profile using the Image Color Matching system and the printer s Epson Standard profile In most cases you will get better results by applying color management in your application rather than in the printer driver If you are using non Epson media and you need to fine tune its performance click the Paper Config button Note You may need to change the Color Density setting if your custom profile was created to optimize D max and color gamut Printing with Epson Drivers for Windows 111 You see the following Paper Configuration Color Density J Fw 50 50 Drying Time per Print Head Pass f 0 1sec 0 Paper Feed Adjustment 0 01 on Paper Suction Standard 1 2 4 2 Paper Thickness 3 0 1mm Cut Method Standard z Platen Gap Auto z Default Cancel Help Select the correct settings to match your ICC profile These
110. ow these steps 1 Press the Menu button Printer Setup appears on the LCD display 2 Press the Menu button again to select the Printer Setup menu and highlight PLATEN GAP 3 Press Menu again STANDARD is highlighted as the current setting 4 Use the A and buttons to change the setting STANDARD is the default setting you can also choose NARROW WIDE WIDER or WIDEST 5 Press the button to save the setting An asterisk appears next to the selected setting 70 Handling Paper and Other Media Caution To avoid damaging the printer make sure you do not select the Narrow setting when you print on thick media Note When you print on posterboard set the basket to catch printouts in front of the printer 6 Press the Il Pause button to exit the menu If you ve selected a non standard platen gap the following symbols appear in the corner of the display to remind you of the narrow or wide setting PoE Widest peP Wider Pe Wide PoE Narrow When you switch media don t forget to change the setting back to STANDARD If you re printing on non Epson media and not using the Epson driver you may also need to create a paper configuration to optimize your results See page 75 for more information Using the Paper Basket The paper basket attaches to your printer and catches your printouts as they come out The basket keeps your printouts from getting dirty or scratched You can set it up either to catch the
111. paper under the printer or in front of the printer Follow the instructions on page 71 for the Epson Stylus Pro 7800 or page 72 for the 9800 Handling Paper and Other Media 71 Catching Printouts From the Epson Stylus Pro 7800 To catch printouts in front of the printer pull the paper basket forward as shown below Use this method for posterboard or any prints that are 36 inches or more in length 72 Handling Paper and Other Media If the basket is loose tighten it as shown Catching Printouts in Front of the Epson Stylus Pro 9800 Follow the steps below to set up the basket in front of the printer Use this method for posterboard or any prints that are 62 inches or more in length 1 Ifyou are using the paper guides make sure they are in front of the basket as shown below 2 Slide the upper metal rods all the way in Then push the lower rods down so that they rest on the floor Handling Paper and Other Media 73 3 Make sure the surface of the basket is taut If there is any slack the paper may not slide properly to the floor Catching Printouts Under the Epson Stylus Pro 9800 Follow these steps to catch printouts under the printer 1 Remove the metal rod from the upper basket hooks 2 Pull the upper hooks out all the way and place the metal rod back on the hooks 74 Handling Paper and Other Media 3 Hook the basket rings on the upper ho
112. ping bracket 33 setting up 27 to 36 stand unpacking and assembling 28 to 29 unpacking 29 to 30 Suction 76 89 111 Support Epson 11 System requirements 12 to 13 T Technical support 11 Temperature requirements 165 Test Print menu 120 Time and date setting 136 Total prints checking 122 Transporting printer 144 to 148 Trim lines printing control panel 64 Mac OS X 90 Windows 105 Troubleshooting 149 to 163 U UltraChromeK3 ink cartridges 128 Ultrasonic cleaning cycle 137 Uninstalling software 164 Unit ID number 11 Usage count 121 USB cable connecting 40 requirements 12 13 User defined paper size Mac OS X 82 Windows 105 Utility cutter ordering 10 Utility menu Mac OS X 97 123 Windows 115 123 W Waste ink system 120 to 122 141 to 142 Weight of printer 166 Width of printer 166 Index 175 Windows advanced print options 109 to 114 basic print options 100 to 102 black and white photos 112 to 114 borderless printing 103 to 107 canceling print jobs 114 color management 110 to 114 driver 99 to 114 installing software 48 to 50 layout options 103 to 108 managing print jobs 114 to 117 monitoring preferences setting 115 to 117 optimizing print speed 115 to 117 paper configuration options 110 to 112 roll paper options 103 to 108 Speed and Progress utility 115 to 117 status alerts 117 Status Monitor 114 to 117 system requirements 12 to 13 uninstalling softw
113. pson ink cartridges Slotno Cartridge 110 ml 220 ml 1 Light Light Black T562900 T563900 2 Light Magenta T562600 T563600 3 Light Cyan T562500 T563500 4 Light Black T562700 T563700 5 Photo Black T562100 T563100 Matte Black T566800 T567800 6 Cyan T562200 T563200 7 Magenta T562300 T563300 Yellow T562400 T563400 You can purchase genuine Epson ink and paper from an authorized Epson reseller To find the nearest reseller call 800 GO EPSON 800 463 7766 In the U S you can also purchase online at www epsonstore com In Canada you can also purchase at www epson ca or 800 807 7766 Before you start make sure the printer is powered on Then follow these steps to replace an ink cartridge 1 Note the color of the cartridge that is low or empty This is the cartridge you need to replace Maintaining and Transporting the Printer 129 2 Press the ink compartment covers to open them WARNING Do not shake the empty cartridge or ink may leak out If ink gets on your hands wash them thoroughly with soap and water If ink gets in the printer if necessary your eyes flush them immediately with water 4 Remove the empty ink cartridge from the printer It s a good idea to save your first set of empty cartridges so you can use them for transporting 130 Maintaining and Transporting the Printer Note If you can t insert the cartridge smoothly you may have the wrong cartridge Chec
114. quirements To use your printer in either a stand alone or peer to peer network environment your Macintosh system should include the requirements listed below e Mac OS X 10 3 9 or later 10 4 recommended e 1 25 GHz or higher processor G5 recommended e Atleast 1GB of RAM 2GB for Mac OS X 10 4 e At least 60MB of free hard disk space to install the software and at least 2GB of free hard disk space for processing files 8GB or more available hard disk space recommended e Quad speed 4x or faster CD ROM or DVD drive for installing the printer software e For USB connection a compliant USB 2 0 port and a shielded USB AB cable from Series A computer to Series B printer up to 10 feet long e For IEEE 1394 FireWire connection a shielded IEEE 1394 cable up to 10 feet long e For network connection the optional Ethernet card described on page 10 and a compatible cable Windows System Requirements To use your printer in either a stand alone or peer to peer network environment your system should include the requirements listed below e IBM compatible PC with a Pentium IV 2 GHz or higher processor recommended e Windows 2000 or XP Home or Professional e For 10 100 Base TX Ethernet connection Ethernet equipped PC e Atleast 1GB of RAM e At least 100MB of free hard disk space to install the software and at least 2GB of free hard disk space for processing files 3GB or more available hard disk space recomm
115. r 4 Set the spindle upright with the gray end on the floor and the black end at the top 5 Slide the black paper stop off the top of the spindle 6 Remove the roll paper from the spindle Switching Between 2 Inch and 3 Inch Roll Paper You can convert the spindle to accept roll paper with either a 2 inch or 3 inch core by using the spindle adapters Follow these steps to attach the adapters for using 3 inch roll paper 1 Remove the black paper stop from the end of the spindle 2 Align the arrow marks as shown below and press one of the adapters onto the gray paper stop until it locks in place Press the other adapter onto the black paper stop gt Note A Manual Media Cutting System is available for heavy media See page 10 for details on ordering it Handling Paper and Other Media 63 To remove the adapters press on the four tabs Press tabs to release Cutting Paper Manually with the Built in Cutter When you re not using the auto cut setting you may need to cut the paper manually by pressing the button after your print job is finished You can use the button to cut most types of paper However if you re printing on fine art paper canvas or other heavy media you should use the Epson Manual Media Cutting System or scissors rather than the built in cutter See page 57 for a list of media that should not be used with the built in cutter Follow these steps to cut manually wi
116. r 3 seconds Select the correct black ink cartridge option in the driver see page 135 If you want to continue printing press the J Pause button Press and hold the Ii Pause button for 3 seconds to cancel printing If you want to continue printing press the J Pause button MAINTENANCE REQUEST A printer part may need to be replaced soon Note the code number and contact Epson as described on page 11 MAINT TANK NEAR FULL REPLACE THE MAINTENANCE TANK The maintenance tank is almost full Make sure you have a replacement maintenance tank see page 141 MANT TANK FULL REPLACE THE MAINTENANCE TANK The maintenance tank is full Replace the maintenance tank For the 9800 note which tank is full see page 141 NO CARTRIDGE INSTALL INK CARTRIDGE Ink cartridge s not installed Install ink cartridge s see page 127 Solving Problems 153 Message Explanation Response NO MAINTENANCE TANK Maintenance tank is not Make sure the maintenance tank is fully INSTALL THE installed inserted For the 9800 note which tank is MAINTENANCE TANK missing see page 141 PAPER CUT ERROR REMOVE UNCUT PAPER Roll paper was not cut correctly The cutter may be blunt or incorrectly installed Release the paper lever and finish cutting the paper Reload paper if necessary Reinstall or replace the cutter blade if necessary see page 138 PAPER EJECT ERROR REMOVE PAPER FROM PRINT
117. raphics epson com or your authorized Epson dealer 55 The Epson Stylus Pro 7800 and 9800 print on a variety of media including roll paper and cut sheets up to 44 inches wide 9800 or 24 inches wide 7800 You can also use heavy stock such as posterboard up to 59 mil 1 5 mm thick This chapter includes the following information e Selecting media for your printer e Using roll paper e Using cut sheet paper e Using the paper basket e Optimizing the settings for your paper Selecting Media for Your Printer Epson offers a variety of coated glossy matte and fine art paper as well as other media for your printer The following table shows the paper sizes you can use Supported paper sizes Roll paper Cut sheets 8 to 44 0 in wide 203 to 1118 mm Epson Stylus Pro 9800 Letter size up to 44 in wide Epson Stylus 8 to 24 0 in wide Letter size up to 24 in wide Pro 7800 203 to 610 mm Maximum 2 in core 4 in 103 mm external roll 3 in core 6 in 150 mm diameter Thickness 3 15 to 19 7 mil 0 8 to 0 5 mm 3 15 to 59 mil 0 8 to 1 5 mm Always test samples of paper stock in the printer before purchasing large quantities or printing large jobs If you use non Epson paper or other media you may need to adjust various settings and create special paper configurations See page 75 for instructions 56 Handling Paper and Other Media Guidelines for Using Epson Media Fo
118. rienced radio TV technician for help WARNING The connection of a non shielded equipment interface cable to this equipment will invalidate the FCC Certification of this device and may cause interference levels which exceed the limits established by the FCC for this equipment It is the responsibility of the user to obtain and use a shielded equipment interface cable with this device If this equipment has more than one interface connector do not leave cables connected to unused interfaces Changes or modifications not expressly approved by the manufacturer could void the user s authority to operate the equipment For Canadian Users This Class B digital apparatus complies with Canadian ICES 003 Cet appareil num rique de la classe B est conforme la norme NMB 003 du Canada Contents Contents 5 Introduction Warnings Cautions Notes and Tips acosccsaewee ee ia e ews 9 Options and Accessories 30 thease Lets dee Lake mee aw teas 10 Where To Get Help iis ielidem ate ldo oree a bates a eabe 11 Macintosh System Requirements 20 0 0 e eee eee eee 12 Windows System Requirements 0 0 cece cece ee eens 12 Important Safety Instructions haga vio bbe vpasedt ea ede eens 13 Ink Cartridge Safety Instructions cc 2Ats bent owe eee 15 1 Setting Up the Printer Unpacking and Assembling the Epson Stylus Pro 7800 17 Unpacking and Assembling the Stand 000 0005 18 Unpacking the Printer jos aot se os
119. rinter without consumables 23 1 Ib 10 5 kg stand 23 1 Ib 10 5 kg stand Printer Interfaces e USB 1 1 and 2 0 compatible e JEEE 1394 FireWire In addition a Type B expansion slot is available for installing an optional internal Ethernet network card 10 100 Base TX part C12C824341 Safety Approvals Safety standards UL 60950 CSA 22 2 No 60950 EMC FCC part 15 subpart B class B CSA C108 8 class B Media Roll Paper Maximum roll width 24 4 inches Stylus Pro 7800 44 7 inches Stylus Pro 9800 Maximum roll length Up to 150 feet for 2 inch cored media Up to 673 feet for 3 inch cored media Weight range 17 to 24 lb 64 to 90 g sm Roll paper compatibility Handles both 2 and 3 inch cored media Maximum roll paper 4 inches 2 inch core or diameter 6 inches 3 inch core Note Since the quality of Cut Sheets any particular brand or type of paper may be changed by the manufacturer at any time Epson cannot attest to the quality of any non Epson brand or type of paper Always test samples of paper stock before purchasing large quantities or printing large jobs Sizes Weight range Specifications 167 A4 8 3 x 11 7 inches Letter 8 5 x 11 inches B4 JB4 10 1 x 14 2 inches 11 x 14 inches 30 x 40 cm 11 8 x 15 7 inches A3 11 7 x 16 5 inches US B 11 x 17 inches Super A3 B 13 x 19 inches B3 JB3 14 2 x 20 3 inches 16 x 20 inches 40 x 60 cm 15 7 x 23 6 inches A2 16 5 x 23 4 inches
120. rporation s operating and maintenance instructions Seiko Epson Corporation shall not be liable for any damages or problems arising from the use of any options or any consumable products other than those designated as Original Epson Products or Epson Approved Products by Seiko Epson Corporation Printed on recycled paper 2006 Epson America Inc 2 06 CPD 20271R1 FCC Compliance Statement For United States Users This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio or television reception However there is no guarantee that interference will not occur in a particular installation If this equipment does cause interference to radio and television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures e Reorient or relocate the receiving antenna e Increase the separation between the equipment and receiver e Connect the equipment into an outlet on a circuit different from that to which the receiver is connected e Consult the dealer or an expe
121. rror condition was present Press the Power button to turn off the printer Unplug the printer and wait 30 seconds Then plug it in and turn it back on 154 Solving Problems Message Explanation Response SENSOR ERROR LOAD DIFFERENT PAPER The loaded paper does not match the selected paper type roll or sheet Press the lt Paper Source button to select the correct paper type roll or sheet SERVICE CALL ERROR The print head is locked An error has occurred Remove the bracket securing the print head see page 33 Note the error number then turn the printer off Unplug the printer and wait 30 seconds Then plug it in and turn it back on If the message remains contact Epson as described on page 11 UNABLE TO PRINT MAKE SURE PAPER IS LOADED An error may be occurring when you try to print patterns such as a nozzle check Exit the Test Print menu and check for low ink or incorrectly loaded paper Improving Print Quality You can often improve print quality by doing the following e Runa nozzle check and cleaning cycle See page 122 for instructions e Align the print head See page 126 for instructions e When you send a print job make sure your print options are set correctly For more information see Chapter 3 Macintosh or Chapter 4 Windows If none of these suggestions help try the solutions on the following pages Problem Solution Your pri
122. rts Follow these steps to print the status check sheet 1 Make sure paper is loaded in the printer 2 Press the Menu button 3 Press the W button to highlight TEST PRINT then press Menu 4 Press W to highlight STATUS SHEET then press Menu You see PRINT 5 Press to start printing The amount of ink left or the component life is indicated as follows E F 100 81 of ink or service life remaining E F 80 61 E F 60 41 E F 40 21 E F 20 11 less than 10 of ink or service life remaining Maintaining and Transporting the Printer 121 Viewing Status Information To view printer status information instead of printing it follow these steps 1 2 Press the Menu button Press the Y button until PRINTER STATUS is highlighted then press Menu Do one of the following To check the firmware version press Menu again When done press the button To check the number of pages that can be printed with each ink cartridge press W to highlight PRINTABLE PAGES then press Menu Press V to view the number of pages remaining for each cartridge When done press the 4 button This option must be enabled using maintenance mode on the P 8 printer s control panel See page 136 for instructions To check the amount of ink left press V to highlight INK LEVEL then press Menu The status of the first cartridge is displayed using the E F symbols described on page 120 Continue pressin
123. s of your image Contrast adjusts the difference between the light and dark areas of your image Shadow and Highlight Tonality allow you to control tonality only in the shadow or highlight areas of your image 114 Printing with Epson Drivers for Windows e Max Optical Density adjusts the overall density or focus of the print Create a soft focus print by setting the density to lower e Highlight Point Shift helps to reduce gloss differential by adding density to the highlights of your image e The tone color circle click adjusts the hue of your black and white print Click on any portion of the color wheel or enter corresponding values to customize the tone hue to add to your print The closer you select to the edge of the wheel the more color you will add e Preview approximates the image tone based on your settings Note that this preview always shows the same image and is not color managed It provides a level of feedback as you make changes Managing Print Jobs Your printer comes with several utilities that let you check on your print jobs and cancel pause or restart them The Progress Meter opens each time you send a print job Status Monitor 3 which appears on the taskbar when you print lets you check the printer s status and monitor print jobs Using the Progress Meter Note You can also After you send a print job the Progress Meter window appears cancel a print job by pressing the II Pause 8 EPSON S
124. scribed on page 127 Bb Check the ink indicators and light and replace ink cartridges if your ink supply is low as described on page 127 Make sure color settings in your application or printer software are correct Your print has gaps or DB Check the expiration date printed on each of the ink cartridges If the cartridge is appears faint too old replace it as described on page 127 Make sure the Media Type setting in the printer software is correct for the media you re printing on D Runa nozzle check and cleaning cycle see page 122 Bb Check the ink indicators and light and replace ink cartridges if your ink supply is low as described on page 127 bd The paper thickness setting is not correct for the paper you re printing on Use your printer software page 88 for Mac OS X or page 111 for Windows to choose the correct setting When you re done printing with a custom paper configuration be sure to return the setting to standard STD bd The platen gap setting is too wide Use the Menu system to change the setting to STANDARD or to NARROW if printing on very thin paper See page 69 for instructions Solving Problems 157 Problem Solution Your print appears blurry or smeared Make sure the Media Type setting in the printer software is correct for the media you re printing on If you re printing on non Epson media you may need to adjust the paper thickness setting drying time or color density Use your pr
125. stallation Program Epson Stylus Pro 7800 9800 Welcome to the Next Level lt lt Printer Software for EPSON Stylus Pro 7800 9800 CD ROM gt gt Please select from the following items EE Install Printer Driver for Stylus Pro 7800 War Install Printer Driver for Stylus Pro 9800 Install Additional Color Profiles Say Ea Install Reference Guide l a Install E Net Confi ga nstall EpsonNet Config 10 11 Setting Up the Printer 49 Double click Install Printer Driver for Stylus Pro 7800 or Install Printer Driver for Stylus Pro 9800 depending on which printer you have Follow the on screen instructions to install the software You see the following window EPSON Printer Utilities Setup a Make sure the printer is connected to your computer then tum on the printer The program will search for the printer and automatically configure the port If you want to configure the printer port manually or if your printer is connected via a network click Manual Manual Cancel Press the Power button to turn on the printer Make sure the printer is connected see page 40 Click Next When you see a message that driver installation and printer configuration were completed successfully click OK The EPSON LFP Remote Panel begins installing Follow the on screen instructions to install the EPSON LFP Remote Panel Double click Install Additional Color Pro
126. t feeding the blank portion of the last page of your document Available only when you ve selected Roll Paper Banner as the Paper Source Borderless Printing For true borderless printing on roll paper you can select either Auto Expand or Retain Size and create a custom paper size as described on page 82 Your image may be clipped on the left and right edges but you can minimize clipping by sizing your image according to the page width and by adjusting the length For either setting you should add 0 1 inch to the length of your custom size Printing with Epson Drivers for Macintosh 91 The Auto Expand setting provides the best solution for borderless printing with minimal image clipping Using this setting you can create a custom paper width equal to the width of the roll media If you use the Retain Size setting you should create a custom paper width slightly wider than the actual width of the media The following table shows recommended image widths in inches for borderless printing using either the Auto Expand Standard or Retain Size setting Recommended image widths in inches for borderless printing aoe Image width Image width Custom Paper Size width with Auto Expand with Retain Size for Retain Size only 8 3 8 06 8 35 8 3 10 9 7075 10 34 10 23 12 11 8 12 34 12 23 14 13 8 14 34 14 23 16 15 8 16 34 16 23 17 16 8 17 34 17 23 24 23 8 24 25 24 23 36 35 8 36 25 36 23 44 4
127. ter includes a Photo Black cartridge If you prefer to ze D use Matte Black the Power cord Cae Roll paper and spindle Matte Black cartridge can 3 be purchased separately C A See page 128 FireWire cable Spindle adapters CBO m Ink cartridges Paper guides Setting Up the Printer 31 Mounting the Printer on the Stand 1 Lock the two casters to keep the stand from rolling Then extend the stabilizer knobs Caster lock Stabilizer knob 2 Orient the printer in relation to the stand as shown 32 Setting Up the Printer 3 Using four people grasp the printer in the four locations as shown and set the printer on the stand WARNING Do not attempt to lift the printer with fewer than four people 4 Fasten the printer to the stand with the wing nuts spring washers and plain washers Setting Up the Printer 33 5 Remove any packing tape from the front cover ink compartment covers and maintenance tank Check underneath and on the sides of the printer to make sure you remove all the tape 6 Open the front cover Follow the red wire to locate the screw and bracket securing the print head Then unscrew the bolt and remove the bracket as shown Save the bolt and bracket in case you need to ship the printer 7 Close the front cover 34 Setting Up the Printer 8 Raise the stabilizer knobs and unlock the casters Then move the print
128. ter a t Use to update the firmware installed in your printer 4 4 Printer Stylus Pro 7800 iE File Name MP_SNO1656_q UPG Browse Version Information Firmware Version of the Printer SNO1656 Firmware Version of the Selected File m Same SNO1656 Help 3 lt Quit 4 Make sure your printer is on its LCD is set to Ready and it is connected to your computer then choose your printer in the Printer list 5 Click Browse and find the firmware file that you just downloaded and extracted Select the file and click Choose 6 If the firmware version of the file is newer click Update to start the firmware updating process If it is the same you don t need to update 7 When the update is complete close the Firmware Updater window and LFP Remote window If you installed the EpsonNet print server card follow the instructions in the next section to configure the printer for your network Setting Up the Printer 53 Configuring the Printer for Your Network O nce the printer is connected to your network follow these steps to configure it 1 2 Turn on the printer and press the small black button on the back of the card to make sure the configuration page prints Start the EpsonNet print server software The EpsonNet Config program searches for all Epson printers on the network and displays the MAC address for each printer that it finds for example EpsonNet Config Device RETA Tool Help
129. th the built in cutter 1 Before you print press the Paper Source button until you see the 9 icon on the LCD display 2 Run your print job 3 Press the button The printer automatically feeds the paper to the cutter guide 4 Ifnecessary adjust the cutting position by pressing the A or Y Paper Feed buttons 5 Press the lt Paper Source button until you see the DX icon on the LCD 6 Press and hold the button for 3 seconds The paper is cut 64 Handling Paper and Other Media Printing Trim Lines You can print trim lines on the right edge of your pages if you re using auto cut or on the right and bottom edge if you re not using auto cut Follow these steps 1 Press the Menu button 2 Press the Menu button again to select the Printer Setup menu and highlight PLATEN GAP 3 Press the W button to highlight PAGE LINE 4 Press the Menu button 5 Press the W button to highlight ON 6 Press the button to save the setting An asterisk appears next to ON 7 Press the If Pause button to exit the menu You can also specify trim lines from your printer driver software For instructions see page 90 Mac OS X or page 105 Windows Using Cut Sheet Paper You can print on many types of cut sheet paper and other media The printer accepts sheets ranging from letter size to 24 inches wide 7800 or 44 inches wide 9800 You can leave your roll paper on the spindle when you print on cut sheets mak
130. the Pause light stops flashing print the nozzle check again to confirm that the head is clean For effective cleaning always run a nozzle check between cycles If the pattern is still missing segments or has deflections after a power cleaning cycle turn the printer off and leave it overnight then clean the print head again the following morning with regular cleaning cycles If you still see no improvement contact Epson for assistance Aligning the Print Head Aligning the print head is the most important thing you can do to ensure the best print quality If banding appears on your prints if they look grainy or blurry or if you see misregistration or ghosting you need to align the print head Although you can align the print head using the printer utility software it s also easy to align from the printer s control panel This will do the most thorough job in the shortest time and it s all automatic If you haven t already done so it s a good idea to run a nozzle check before aligning the print head page 124 This ensures that the print head alignment patterns print correctly Follow these steps to align the print head using the control panel 1 Make sure the printer is turned on Then load Epson Enhanced Matte paper or the paper that came with the printer 2 Press the Menu button 3 Press the W button until HEAD ALIGNMENT is highlighted then press Menu PAPER THICKNESS is highlighted 4 Press Me
131. the Printer 5 Remove the cardboard panels and other packing materials from around the printer Mounting the Printer on the Stand 1 Lock the casters and lower the stabilizer knobs to keep the stand from rolling Setting Up the Printer 23 2 Have two people lift the printer WARNING Two or more people are required to lift the printer 3 Mount the printer on the stand as shown 24 Setting Up the Printer 4 Fasten the printer to the stand with the wing screws and washers 5 Remove any packing tape Check these areas e the front cover e the ink compartment covers e the maintenance tank on the right side near the bottom 6 Open the front cover Follow the red wire to locate the bolt and bracket Note To prevent paper securing the print head Then unscrew the bolt and remove the bracket jams don t place the bolt as shown back in the printer Save the bolt and bracket in case you need to ship the printer Setting Up the Printer 25 Attaching the Paper Basket The paper basket is a cloth sheet that attaches to the printer stand and catches your prints as they come out 1 Attach the basket hooks as shown The free ends of the hooks should point outward 2 Snap the basket s plastic connectors onto the hooks at the rear of the stand Make sure the connectors are positioned as shown
132. the paper path e Make sure the printer isn t located in a brightly lit area The paper sensors may not operate correctly e Make sure the Media Type and Paper Source settings in the printer software are correct e Make sure the platen gap setting is correct for the paper or media you re printing on See page 69 for more information e Ifyou re not using Epson media use a paper configuration to adjust for the paper s thickness and drying time see page 75 Solving Problems 161 Fixing Paper Eject Problems If the paper is curled too tightly to eject properly you can attach the paper guides to the printer There are two paper guides for the Epson Stylus Pro 7800 and five for the 9800 Attach the guides to the bottom of the printer as shown Epson Stylus Pro 7800 Epson Stylus Pro 9800 Do one of the following e Ifyou are feeding paper in front of the printer move the guides to the forward position O 162 Solving Problems Note If banding appears on your print leave the paper guides in the forward position Caution To avoid damaging the printer never move the paper lever while the Power light is flashing e Ifyou are feeding paper backward under the printer gently squeeze the paper guides and push them to the backward position as shown below Clearing Paper Jams When roll paper gets jammed in the printer printing stops and you see a PAPER JAM message on the LC
133. the printer and computer Make sure the interface cable is securely plugged in Then restart the printer and computer Make sure the interface cable meets the required specifications see page 12 or 13 The printer port setting doesn t match the printer connection port Windows Windows XP Click Start gt Control Panel gt Printers and Other Hardware gt Printers and Faxes Right click the icon for your printer then select Properties Click the Ports tab and make sure your printer port is selected Windows 2000 Click Start gt Settings gt Printers Right click the icon for your printer then select Properties Click the Ports tab and make sure your printer port is selected Download and install the latest driver for Macintosh or Windows from the Epson web site at http prographics epson com Solving Problems 159 Solving Miscellaneous Printing Problems If your printouts are not what you expected try the suggestions below Problem Solution Your print has incorrect or garbled characters Your print has incorrect margins bd Make sure your software is installed correctly and the printer is selected Clear any stalled print jobs from the Print Center or Printer Setup Utility Mac OS X bd Turn off the printer and computer Make sure the interface cable is securely plugged in at both ends b Check the page size or paper size settings in your application Make sure they are within the printer s print
134. tions for correcting the problem Message Explanation Response BORDERLESS ERROR LOAD CORRECT SIZE PAPER The borderless setting is selected for A2 size sheets 11 7 x 16 5 or roll paper that doesn t support borderless printing Change the setting in the printer driver or load different paper CARRIAGE LOCKED RELEASE THE CARRIAGE LOCK The print head is locked Remove the bracket securing the print head see page 33 CLEANING ERROR PRESS PAUSE BUTTON Head cleaning did not clear the nozzles Run the head cleaning utility again If the nozzles are still clogged contact Epson CLEANING ERROR REMOVE THICK PAPER Paper is too thick for head cleaning Printer could not feed the printed page Release the paper lever to remove the paper Head cleaning starts automatically After cleaning reload paper Remove the print Solving Problems 151 Message Explanation Response COMMAND ERROR CHECK DRIVER SETTINGS You may be using the wrong printer driver Damaged data was sent to the printer or the data has an incorrect command The driver s ink type configuration is not correct for the ink in the printer Press and hold the JJ Pause button for 3 seconds to cancel the print job Make sure you installed the correct driver for your printer CONVERSION CRTG LIFE CONVERSION CRTG NEAR END OF SERVICE LIFE The conversion cartridge will need to be replaced soon
135. to 72 SP 9800 34 to 36 72 to 74 Black and white photos Mac OS X 94 to 96 Windows 112 to 114 Black ink changing 132 to 135 Blank pages 159 Blurry prints 157 Borderless printing Mac OS X 80 to 82 90 to 91 Windows 103 to 107 Bracket shipping SP 7800 removing 24 SP 9800 removing 33 using 145 Buttons control panel 150 C Cable power 37 printer 40 problems 158 159 requirements 12 13 169 Canceling print jobs Mac OS X 97 Windows 114 Cartridges see Ink cartridges Changing black ink 132 to 135 Cleaner cleaning unit checking status 120 to 122 Cleaning print head 122 to 126 137 printer 143 Coarse Rendering setting 116 Color management Mac OS X 87 94 to 96 Windows 110 to 114 Color problems 159 ColorSync settings 87 Component life checking 120 to 122 Connecting printer 40 Control panel aligning print head 126 to 127 buttons 150 changing language 136 changing measurement units 136 cleaning print head 124 to 126 component life checking 120 to 122 illustration 150 ink levels checking 120 to 122 127 lights 150 messages 150 to 154 monitoring printer 150 to 154 restoring default settings 136 status check printing 120 CR carriage motor checking status 120 to 122 Custom paper size Mac OS X 82 to 83 Windows 105 Custom Preset 93 Cut sheet paper heavy stock 67 to 69 loading 64 to 66 supported sizes 167 170 Index Cutter cutting paper manually 63
136. tton and follow the on screen instructions 4 Ifyou want to reinstall your printer software restart your computer Then follow the instructions on page 48 to install the software Appendix A Specifications 165 Environmental Operation Storage Temperature 50 to 95 F 4 to 104 F 10 to 35 C 20 to 40 C Print quality guarantee tmonthat 104S 59 to 77 F 15 to 25 C Humidity 20 to 80 RH 20 to 85 RH without 40 to 60 RH for optimum condensation print quality For optimal operation humidity should be between 35 and 45 RH Electrical Specification Description Input voltage range 90 V to 264 V Rated frequency range 50 to 60 Hz Input frequency range 49 to 61 Hz Rated current 1 0 Aat 120 V 0 5 A at 220 V Power consumption Epson Stylus Pro 7800 Approx 50 W or less ISO 10561 letter pattern 6 W or less in sleep mode 1 W or less in power off mode Epson Stylus Pro 9800 Approx 55 W or less ISO 10561 letter pattern 6 W or less in standby mode 1 W or less in power off mode Check the label on the back of your printer for voltage information 166 Specifications Dimensions and Weight Specification Stylus Pro 7800 Stylus Pro 9800 Height 22 4 inches 560 mm 47 84 inches 1196 mm Width 47 12 inches 1178 mm 68 08 inches 1702 mm Depth 20 04 inches 501mm 27 12 inches 678 mm Weight 131 Ib 59 kg printer 198 Ib 90 kg p
137. tylus Pro 7800 9800 requires little maintenance to keep working at its best This chapter describes the following routine procedures Checking printer status and part life Checking and cleaning the print head Aligning the print head Replacing ink cartridges Changing the black ink cartridge Changing the date and time Performing additional maintenance tasks Replacing the paper cutter blade Replacing the maintenance tank Cleaning the printer Transporting or storing the printer In addition to the features described in this chapter you can also use the menu system on the printer to fine tune a variety of printer settings For more information see the electronic Reference Guide included on the CD ROM that came with your printer 120 Maintaining and Transporting the Printer Note You can replace the ink cartridges cutter blade and maintenance tank yourself Other printer parts need to be replaced by an authorized Epson service technician Checking Printer Status and Part Life Using the control panel you can check the amount of ink remaining the total number of prints and the status of your cutter blade maintenance tank and other printer parts You can print out a status check or view the printer s status on the LCD display Printing Status Information The status check sheet shows some of the current default settings the amount of ink remaining in each cartridge the page count and the status of various printer pa
138. tylus Pro 9800 USBOO1 BAE button on the printer and p 5a hea acs mT Click to cancel M r R a eat 2 Click to pause resume printing Ink Levels May not appear if you are printing over a network Q Epson Printing Tips EET Click for more details mprove the quality of your printouts by x making the right paper type setting on the displayed printing tip Printing with Epson Drivers for Windows 115 You can use the buttons to cancel pause or restart your print job You also see how much ink you have left and view printing tips If you don t want the Progress Meter to appear you can turn it off See the following section for instructions Setting Monitoring Preferences and Optimizing Print Speed You can choose when and how you want to be notified of problems whether you want a Status Monitor 3 icon to appear on your Windows taskbar and whether you want to allow monitoring by other users who share the printer You can also use the Speed and Progress utility to improve printing speed 1 Do one of the following e Windows XP Click Start and select Printers and Faxes Right click your printer icon and select Printing Preferences e Windows 2000 Click Start point to Settings then select Printers Right click your printer icon and select Properties Document Defaults or Printing Preferences 2 Click the Utility tab then click the Speed amp Progress button You see the Speed amp Progress win
139. ur image at the size you specify in your application You need to size it slightly wider than the paper width if you want to print without borders See page 106 for more information about borderless printing Choose one of the following Auto Cut settings Off disables automatic cutting Choose this setting if you want to operate the cutter manually print multiple print jobs without cutting or print on heavy media that must be cut by hand See page 63 for instructions on operating the cutter manually Single Cut causes the images to be printed end to end and saves paper With borderless printing you may see a sliver of the previous or next image Normal Cut allows margin space at the top and bottom of each image Double Cut extends the space between images and trims each print individually This provides the cleanest edge for borderless printing Select the size of your image as the paper size Note Select Landscape when you want to rotate your image 90 Printing with Epson Drivers for Windows 105 To make the best use of your roll paper creating a custom paper size is recommended Select User Defined You see this screen User Defined Paper Size Paper Size Name Paper Size 44x60 inches Paper Width aaoo 350 4402 User Defined Paper Height e000 500 59055 y Unit 0 01cm 0 01 inch Seve e Cancel Help Type a name for your custom size then enter the size in hu
140. utting and feeding options 1 Select Roll Paper Option from the drop down menu You see this screen Printer Stylus Pro 7800 Presets Standard aaa gt Roll Paper Option Auto Cut Normal Cut PF Roll Paper Option _ Print Page Line e Roll Paper PDF p Preview Supplies Cancel 90 Printing with Epson Drivers for Macintosh Note These settings override settings made through the control panel 2 Choose one of the following Auto Cut settings Normal Cut allows margin space at the top and bottom of each image Double Cut extends the space between the images and trims each print individually This provides the cleanest edge for borderless printing Single Cut causes the images to be printed end to end and saves paper With borderless printing you may see a sliver of the previous or next image Off disables automatic cutting Choose this setting if you want to operate the cutter manually print multiple print jobs without cutting or if you are printing on heavy media that must be cut by hand See page 63 for instructions on using the button to operate the cutter See page 57 for a list of media that are not recommended for use with the built in cutter 3 Select either of the following options Print Page Line prints trim lines on the right and bottom edges of your pages Save Roll Paper saves paper by no
141. ver for Stylus Pro 9800 depending on the printer you have 44 Setting Up the Printer 5 Enter your password and follow the on screen instructions to install your printer driver 6 Enter your password again and follow the on screen instructions to install the EPSON LFP Remote Panel 7 Double click Install Additional Color Profiles to install the profiles for your printer 8 Double click Install Reference Guide and wait while the guide is installed 9 Do one of the following e If you are finished installing software click Exit e Ifyou installed the optional EpsonNet print server card double click Install EpsonNet Config Enter your password and follow the on screen instructions You can use EpsonNet Config to configure your printer for network use as described on page 53 When you see the prompt click Restart Remove the printer software CD ROM and follow the instructions on page 45 for Mac OS X 10 4 or page 46 for Mac OS X 10 3 Tip If you want to rename the printer for easier identification enter a new name for it in the Name field on this screen Setting Up the Printer 45 Adding the Printer in Mac OS X 10 4 1 Open the Apple menu select System Preferences then open the Print amp Fax Utility Print amp Fax 4 Printing Faxing Sharing In Menu Printer No printer is selected Click here to add your printer Selected Printer in Print Dialog Last Printer Used 4
142. y Choose one of the following Print Quality settings Draft Normal 360dpi Fine 720dpi SuperFine 1440dpi SuperPhoto 2880dpi 8 Choose any of the following High Speed for fast bidirectional printing For higher quality make sure you deselect this option Flip Horizontal for printing a mirror image of your file Finest Detail for sharper edges on vector based data including text graphics and line art This setting does not affect photographs Continue with the instructions in the next section to select color management settings If you are using the color management settings in Photoshop or another application it is very important to turn off color management in the printer driver as described on page 87 Printing with Epson Drivers for Macintosh 87 Choosing Color Management Options Follow these instructions to use color management in the printer driver 1 Select Printer Color Management from the drop down menu then click Advanced Settings You see this screen Printer Stylus Pro 7800 B Presets Standard B Printer Color Management Color Controls O ColorSync O Off No Color Adjustment Mode EPSON Standard sRGB By Gamma 1 8 E Y Advanced Settings Brightness q Contrast jo x Saturation lo 0 Cyan Magenta gt gt Yellow 0 5 C PDF v 3 Preview Supplies Cancel E Print 2 Select on

Epson Stylus® Pro 7800/9800 PRINTER GUIDE

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Epson Stylus&reg; Pro 7800/9800 PRINTER GUIDE

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Epson Stylus® Pro 7800/9800 PRINTER GUIDE