User`s Manual
Contents
1. Please note that the ribbon automatically synchronizes whenever the print head lock down occurs with tne P310C only The ribbon will not synchronize on the P310F 980261 001 Rev B 7 LOADING CARDS To help vou load print and collect cards the P310 has with the following items A CARD CARTRIDGE For loading cards 1 Install Card Cartridge by hooking onto printer as shown and clicking down 2 Install cards into Cartridge 3 Close Cartridge DO NOT bend cards or touch print surfaces as this can reduce print guality The surface of the cards must remain clean and dust free Always store cards in an enclosed container Ideally use cards as soon as possible If cards stick together carefully shuffle them See Chapter 6 Technical Specifications for card reguirements and capacities 8 980261 001 Rev B B INSTALL CARD CLEANING CARTRIDGE This item is used to clean the cards entering the printer 1 Remove Card Cleaning Cartridge from packaging Peel protective wrapper from adhesive roller 2 Open Printer cover and remove the yellow reminder tape from the location for the Cleaning Cartridge 3 Make sure the arrow on top of the assembly is facing toward the rear of the printer Hook assembly into slot on printer and rotate down Ensure the assembly locks in place 980261 001 Rev B 9 C CARD THICKNESS CONTROL LEVER This item is operated by the user to prevent more th2. 980261 001 Rev B 31 MAGNETIC ENCODER CLEANING The read write head requires periodic cleaning to maintain error free encoding WHEN TO CLEAN When the amber amp red indicators flash Every 1000 cards approx Using 5 panel color ribbon YMCKO Optional factory setting HOW TO CLEAN 1 Leave power on Open Cover and release Print Head Bracket to remove ribbon Close Print Head Close Cover Remove cards from Card Cartridge 2 Insert one Pre saturated Cleaning Card provided through slot on the side of the Card Cartridge 3 Press the Panel Button for a few seconds The Card will feed into printer and carry out the cleaning process Repeat the process with a new Cleaning Card if necessary Note For cleaning prior to the WHEN TO CLEAN signal first press the Panel Button for 3 seconds to start the cleaning process Repeat steps 1 amp 2 above Although the amber and red indicators will keep flashing until the cleaning process has been performed the printer will continue to operate ISO STANDARD ENCODING Track Field Track Density Valid Characters of Characters Seperator S Alphanumeric 1 A 210BPI ASCII 20 95 79 c Numeric M ARFI ASCII 48 62 403 c Numeric i zi giad ASCII 48 62 1074 Bit per inch T Except the character including Start Stop and LRC characters Alos note the these 3 characters are automatically managed by the magnetic encoder acc
3. NO INDICATOR O amp ILLUMINATES L eee 1141 Power cord The power switch is ON 1 Make sure power cord is plugged in properly at both ends 2 Call technical support 24 980261 001 Rev B CARDS HAVE SCRATCH LINES MISSING PRINTING Incorrect rolled ribbon Dust Print Head There are non printed horizontal lines white on card surfaces 1 Incorrect position of ribbon Check ribbon is properly rolled onto the ribbon core and there are no pleats 2 There may be dust on the print head see Chapter 4 Cleaning 3 An element on the print head may be scratched or burnt Contact technical support for print head replacement information POOR PRINTING OUALITY Dust on print head Contrast amp Intensity values for P310C Printing shows very pale or inconsistent results 1 There may be dust or embedded contami nations on elements of the print head see Chapter 4 Cleaning 2 Contrast and or intensity colors for P310C may be set to high values Adjust contrast and intensity values for P310C in software or with programming PRINTING HAS VOIDS Dust inside printer Contamination on card surface Small spots on the printed card with a non printed area or a different printed color 1 This may be caused by dust inside the printer and or a dirty Cleaning Roller Assembly see Chapter 4 Cleaning 2 This may be caused by contamina
4. Eltron approved media only 980261 001 Rev B Ribbons Overlay Varnish Interfaces Mechanical Electrical Environmental 980261 001 Rev B e Monochrome 1500 cards roll e Monochrome colors black red blue green yellow silver gold white For P310C only e K Resin O 800 cards roll e K Dye O 800 cards roll e YMCKO 350 cards roll e Thermal Transfer s 4 microns thick e Clear and holographic options Clear Genuine Secure Hologram Pcard Hologram Custom Hologram e Parallel standard cable included e RS 232C Serial option e Width 11 8 315mm e Depth 7 75 198mm e Height 8 7 220mm T e Weight 13 4lbs 6 1Kg e 110 230 Volts AC 60 50 Hz e FCC Class A CE UL and CUL approved e Operating Temperature 60 to 86 F 15 to 30 C e Operating Humidity 20 to 65 non condensing e Storage Temperature 23 to 158 F 5 to 70 C e Storage Humidity 20 to 70 non condensing e Ventilation Free air Thermal transfer Resin ribbons offer more durability than dye sublimation with greater resistance to scrat ches and UV induced fading For P310C only Dve Sublimation printing requires dye sublimation ribbons with either black or cyan magenta and yellow plus black resin panels Measured without card feeder and card hopper 29 30 Options s RS 232C serial port e Smart Card Contact Station 30 mil cards only e Magne
5. damage Use a grounding wrist band Elevated temperature hazard capable of producing a burn Keep Card Printer clean by minimizing cover open time 980261 001 Rev B Table of contents ICONS GR NO tees vi GETTING STARTED cYa caycsaaier eir N drad VNT RST gX 549 570 1 UNPACKING YOUR CARD PRINTER eee 1 INDICATORS AND CONTROLS eee nenea 3 PRINTER INSTALLATION men 4 OPERATION O cecene E Ra Tad 5 P310 PRINTER FEATURES 5 LOADING RIBBON vao ne cn Reed a The En 6 LOADING CARDS aste iaz aula d tit ti da ko 8 FEEDING ONE CARD AT A TIME cecene 10 REMOVING CARD CARTRIDGE nenea 11 PRINTING A TEST CARD ss 252652500 ca wae oa ad ad aa la 12 PRINTING A SAMPLE CARD sss esec e ecce eee eee 13 LS 25T 17 CLEANING SYSTEM T 18 CLEANING THE PRINT HEAD 19 CARD CLEANING CARTRIDGE eee 20 TROUBLESHOOTING esse ess eee ee eee eee eee 23 TECHNICAL SPECIFICATIONS sese ss eee eee eee ee 27 APPENDIX A MAGNETIC CARD STRIPE ENCODER 31 APPENDIX B SMART CARD CONTACT STATION 33 INTRODUCTION siel atte teh d isa ata o eae ets 33 APPENDIX C ACCESSORIES AND SUPPLIES 35 RIBBONS aaa e e A a E NI us i ua a a 35 CARDS sepia poa beta saat oth ci Oa sated ee za au ad S 36 ACCESSORIES A usa dais d a aa 37 980261 001 Rev B vii viii 980261 001 Rev B UNPACKING YOUR CARD 980261 001 Rev B PRINTER 1 GETTING STARTED Your P310 printer ships in a carton and pro
6. printer s power switch in the OFF 0 position 2 While pressing the panel button switch printer on Green indicator will show 3 Keep pressing panel button until green indicator starts flashing 4 Release panel button and a test card will print after a few seconds This is an example of the test card PLASTIC CARD PRINTER PRINTER P310 CEM Serial Number 23666 Firmware 1 3 300 dpi Head resistance 1234 Offset X12 Y12 EC 12 23666 Printing Counter 123456 12 980261 001 Rev B 3 PRINTING A SAMPLE CARD Printing with the P310 Printer requires the Windows printer driver your card design issuing Windows Software or printer command level programming through the printer interface The P310 Card Printer can be used with any Windows 95 98 and Windows NT 4 0 software application program using the drivers provided with the printer This section contains information on the printing of a sample card in color using the 5 Panel color ribbon YMCKO for P310C in monochrome for P310F and the Windows printer driver BEFORE installing updated printer driver versions always delete the existing printer driver version from your computer 980261 001 Rev B 13 A To install the P310 Printer Driver in Windows 95 98 use the following steps IMPORTANT NOTE ENSURE THAT YOUR PC PRINTER PORT IS SET TO STANDARD MODE AND ALSO ENSURE THAT YOU HAVE DELETED ANY PREVIOUS VERSIONS OF THIS PRIN
7. received including interference that may cause undesired operation Note This equipment has been tested and found to comply with the limits for a class A digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmfull interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmfull interference to radio communications Operation of this equipment in a residential area is likely to cause harmfull interference in which case the user will be required to correct the interference at his own expense INDUSTRY CANADA NOTICE This device complies with Industry Canada ICS 003 class A requirements iv 980261 001 Rev B INTRODUCTION Thank you for choosing the Eltron P310 Plastic Card Printer These printers produce cards ideal for personalized identification access control visitor membership promotion and luggage card badges and tags This manual guides you to an efficient start up and operation of your new Card Printer P310 PRINTER MODELS Eltron s Product Numbers tell the story Here is a quick review of Eltron s Card Printer Series numbering and lettering system to help you Eltron s P310C Plastic Card Printer Series employ Dye Sublimination and Resin Thermal Transfer Technologies Model numb
8. 5912 002 Cleaning Cartridge complete 104531 001 Cleaning Card Kit box of 100 cards 104526 001 Cleaning Swab Kit box of 25 swabs Documentation Part Number Description 980261 001 980261 021 980261 031 980261 041 980261 051 980261 061 980261 081 980081 001 980264 001 P310C F User s Manual English P310C amp F User s Manual French P310C amp F User s Manual German P310C amp F User s Manual Spanish P310C amp F User s Manual Italian P310C amp F User s Manual Chinese P310C amp F User s Manual Portuguese Pseries Programmer s Manual English only P310 Maintenance Manual English only Miscellaneous Part Number Description 105536 001 806503 001 104527 001 CD ROM Software Windows Drivers Documentation Card Punch slots card for lapel clip Lapel Clips pack of 100 clips 980261 001 Rev B 37 World Wide Sales and Support Zebra Technologies Corporation Eltron Card Printer Products 1001 Flynn Road Camarillo CA 93012 8706 USA Phone 1 805 579 1800 Fax 1 805 579 1808 Toll Free in US 800 452 4056 e mail cards eltron com Zebra Technologies Corporation Eltron Card Printer Products Europe Middle East Africa The Valley Centre Gordon Road High Wycombe Buckinghamshire HP13 6EQ England Phone 44 0 870 241 1527 Fax 44 0 870 241 0765 e mail eurosales eltron com Ze
9. C Color dye sublimation or monochrome thermal transfer printing s For P310F Monochrome thermal transfer printing e For P310C 25 seconds per card edge to edge in full color YMCKO e For P310F 4 seconds per card e 300 dpi 11 8 points mm print resolution s Edge to edge printing standard e Code 39 s Code 128 B C with or without check digit e 2 of 5 amp 2 of 5 industrial s UPC A e EAN 8 amp EAN 13 s PDF 417 2D bar code and other symbologies available via WindCard Classic utility tool option 27 Fonts Cards 28 e Resident Arial Normal 100 Arial Bold 100 s True Type fonts available via Windows Driver e Types PVC Composite e Card width length ISO CR 80 ISO 7810 2 125 54mm by 3 385 86mm e Option Magnetic Stripe ISO 7811 e Option Smart Card ISO 7816 2 e Card Thickness 10mil 0 25mm to 60 mil 1 524mm e Card Cartridge capacity Up to 210 cards 10mil up to 75 cards 30mil e Card Output Hopper capacity Up to 210 cards 10mil up to 75 cards 30mil CARD DIMENSIONS ISO STANDARD DIMENSIONS FOR PLAIN CARD 2 125 0 002in 53 98 0 050mm 3 375 0 010in Radius 85 72 0 25mm 0 125in 3 18mm 0 009 0 034in 0 23 0 84mm ISO STANDARD DIMENSIONS FOR MAGNETIC STRIPE CARD L 2 0 623in 15 82mm min MAGNETIC STRIPE 218in 5 54mm max 0 0 115in eee Hg 0 115in 2 92mm CHIP POSITION FOR SMART CARD ISO STANDARD AFNOR Standard EO Use
10. MART CARD PINS CONTACT POINTS PINS CONTACT POINTS 1 CI Vcc 6 C6 Vpp 2 C2 Reset s C7 I O 3 C3 Clock 8 C8 RFU 4 C4 RFU 9 GND when chip is at 5 C5 GND station Refer to the Card Printer Programmer s Manual for complete programming information 34 980261 001 Rev B APPENDIX C ACCESSOIRES amp SUPPLIES Please contact your Zebra authorized dealer to place an order accessories and supplies RIBBONS The following ribbons are optimized for use in the P310 Printers Monochrome Resin Ribbons Sold by the roll Part Number Description 800015 301 Black 1500 images 800015 302 Red 1500 images 800015 303 Green 1500 images 800015 304 Blue 1500 images 800015 305 Yellow 1500 images 800015 306 Gold 1500 images 800015 307 Silver 1500 images 800015 309 White 1500 images ibbons for P310C only Sold by the roll Part Number Description 800015 340 5 panel Color YMCKO 350 images 800015 350 2 panel Black Kdye O 800 images 800015 360 2 panel Resin Kresin O 800 images Note Y Yellow M Magenta C Cyan K Black O Overlay Overlay Varnishes Sold by the roll Part Number Description 800015 120 Genuine Secure Hologram 350 cards 800015 121 Pcard Hologram 350 cards 800015 122 Clear 350 cards 980261 001 Rev B 35 CARDS The following cards are optimized for use in th
11. TER DRIVER IF YOU HAVE ANY DOUBTS PLEASE CONTACT YOUR IT DEPARTMENT This installation uses floppy drive A or from CD Rom as the installation drive with the printer used as stand alone O Start your computer and then Windows O Insert your Eltron Software diskette into the drive A or CD drive O Under Windows click the Start button select Settings then Printers 1 Double click on the Add Printer icon and also Next O Ensure Local Printer is selected and click on Next O Click on Have Disk and then type in A win95 and click OK O Eltron P310 Card Printer should be displayed after which click on Next 1 Choose LPT1 Standard Printer Port click on Next select Yes to set as Default Printer and click on Finish to install The Printer Wizard will copy the necessary files to the PC for vou and the P310 printer driver installation will be completed 14 980261 001 Rev B B To install the P310 Printer Driver in Windows NT4 0 ENSURE THAT YOU HAVE ADMINISTRATIVE PRIVILEGES TO PERFORM THIS INSTALLATION OR CONTACT YOUR IT DEPARTMENT Set printer as Not Shared for stand alone use Use the steps provided for Windows 95 98 installation with the exception of step 6 where you must type in A nt40 instead and click OK Once the printer driver has been successfully installed you will need to configure it for your printer This driver provides control of several printer features when printing from Windows appl
12. User s Manual P310C amp P310F zitron CARD PRINTER PRODUCTS User s Manual No 980261 001 Rev B 1999 Zebra Technologies Corporation FOREWORD This manual contains installation and operation information for the P310 Series card printers manufactured by Zebra Technologies Corporation Camarillo California RETURN MATERIALS AUTHORIZATION Before returning any eguipment to Zebra Technologies Corporation for in warranty or out of warranty repair contact Repair Administration for a Return Materials Authorization RMA number Repack the equipment in the original packing material and mark the RMA number clearly on the outside Ship the eguipment freight prepaid to the address listed below For USA and Latin America Zebra Technologies Corporation Eltron Card Printer Products 1001 Flynn Road Camarillo CA 93012 8706 USA Phone 1 805 579 1800 Fax 1 805 579 1808 Toll Free in US 800 452 4056 For Europe Asia and Pacific Zebra Technologies Corporation Eltron Card Printer Products Zone Industrielle Rue d Amsterdam 44370 Varades France phone 33 0 240 097 070 Fax 33 0 240 834 745 COPYRIGHT NOTICE This document contains information proprietary to Zebra Technologies Corporation This document and the information contained within is copyrighted by Zebra Technologies Corporation and may not be duplicated in full or in part by any person without written approval from Zebra While every effort has
13. an one card feeding into the printer at the same time and causing a jam Open Cover and adjust lever to correct position Repeat for different card thickness Factory setting is for 30mil 0 762mm card thickness See diagram below Card Thickness A 60mil 1 524mm to 50mil 1 27mm B 40mil 1 016mm C 30mil 0 762mm D 20mil 0 508mm E Less than 20mil 0 508mm Start at lowest position and move lever up to match card thickness For other card thickness start lever at lowest position and move up until cards feed D CARD OUTPUT HOPPER For collecting printed cards Install Card Output Hopper onto printer by hooking over button edge of card exit aperture 980261001 Rev B 10 FEEDING ONE A Manual Feed Slot is available on the size of the CARD ATA TIME Card Input Hopper for feeding single cards Cleaning Cards are fed manually through this slot The Card Cartridge must be empty for manual card feeding to work properly For one at a time printing feed cards through slots on side of Hopper Do not feed more than one card at a time REMOVING Remove the Card Cartridge prior to packaging the CARD printer for shipment CARTRIDGE To remove pull hook back and lift hopper out 980261 001 Rev B 1 1 PRINTING A TEST With ribbon and cards loaded your P310 printer is CARD readyto print To check the operation of the printer vou should print a test card 1 Place the
14. ard Output Hopper A Magnetic Encoding Station B Smart Card Contact Station 5 Status Indicators 6 Panel Button 7 Card Cleaning Cartridge 8 Card Cartridge 9 Card Thickness Control 980261 001 Rev B 5 LOADING RIBBONS The P310 Printer requires approved ribbons See Appendix C The Resin Thermal Transfer and Dye Sublimation ribbons for P310C only and monochrome ribbons for P310F only are specifically designed for vour P310 Printer For optimum per formance and printer life Print Head always use approved ribbons DO NOT TOUCH the print head or the electronic components on the print head carriage Discharges of electrostatic energy that accumulates on the sur face of the human body or other surfaces can damage the print head and other electronic components used in the device 1 Remove ribbon from packaging 2 Open cover and press down on the print head unlock lever to open the print head carriage The print head carriage will pop open 980261 001 Rev B SUPPLY SPINDLE 3 Load ribbon onto the supply spindle under print head carriage and empty core with tape attached onto the take up spindle Make sure the ribbon comes off of the top of the supply spindle and feeds to the top of the take up spindle WNS TAKE UP SPINDLE CLICK 4 Push down on the Print Head Lock Lever until an audible click signals the locked down position 5 Close Cover
15. been been made to keep the information contained within current and accurate as of the date of publication no guarante is given or implied that the document is error free or that it is accurate with regard to any specification Zebra reserves the right to make changes for the purpose of product improvement at any time TRADEMARKS P310 is a service mark and Eltron is a registered trademark of Zebra Technologies Corpora tion Windows and MS DOS are registered trademarks of Microsoft Corp All other marks are trademarks or registered trademarks of their respective holders 980261 001 Rev B iii WARRANTY INFORMATION WE NEED TO HEAR FROM YOU To Establish Your Warranty Period And Provide Access To Technical Support Send Us your Product Registration Card Today Zebra warrants the mechanism control electronics and power supply under normal use and service to be free from defects in material and workmanship for a period of twelve 12 months from the date of purchase by the end user Zebra warrants the print head under normal use and service to be free from defects in material and workmanship for a period of twelve 12 months from the date of purchase by the end user Proof of purchase or product registration is required If proof of purchase or product registration cannot be established shipment date to the original buyer dealer or distributor will be used to establish the warranty period Failure to exercise caution to protect
16. bra Technologies Corporation Eltron Card Printer Products France 50 56 rue Marcel Dassault 92100 Boulogne Billancourt France Phone 33 1 55 20 93 93 Fax 33 1 55 20 93 99 e mail frsales eltron com Zebra Technologies Corporation Eltron Card Printer Products Latin America 6175 NW 153rd Street Suite 121 Miami Lakes FL 33014 USA Phone 1 305 558 8470 Fax 1 305 558 8485 e mail latinsales eltron com Zebra Technologies Corporation Eltron Card Printer Products Asie Pacifique 1 Sims Lane 06 11 387355 Singapore Phone 65 84 20 322 Fax 65 84 20 514 e mail asiasales eltron com CORPORATE HEADQUARTERS Zebra Technologies Corporation 333 Corporate Woods Parkway Vernon Hills IL 60061 3109 USA Phone 1 847 634 6700 FAX 1 847 913 8766 er mail sales Zebra com Zebra Technologies Corporation PN 980261 001B
17. e P310 Printers Blank White Cards sold by the box Part Number Description Premier Grade PVC 104523 114 Card 10 mil T 5 packs of 200 104523 110 Card 10 mil adhesive back 5 packs of 200 104523 111 Card 30 mil 5 packs of 100 104523 112 Card 30 mil low coercivity Mag Stripe 5 packs of 100 104523 113 Card 30 mil High coercivity Mag Stripe 5 packs of 100 Premier Plus Grade PVC composite 60 40 104524 101 Card 30 mil 5 packs of 100 104524 102 Card 30 mil low coercivity Mag Stripe 5 packs of 100 104524 103 Card 30 mil low coercivity Mag Stripe 5 packs of 100 Notes 10mil 0 254mm 30mil 0 762mm 10 mil cards are recommended for single side printing and monochrome only Many other card types are also available ask your dealer for more information 36 980261 001 Rev B ACCESSORIES Accessories available for P310 Printers appear below Always refer to the part number when placing an order Printer Supplies Part Number Description 300055 001 105912 024 105912 038 109909 112 Card Printer Parallel Serial Interface Cable ft DB 25 male to DB 25 female Card Cartridge Card Output Hopper Replacement Print Head Kit Cleaning Supplies Part Number Description 105909 169 Premier Cleaning Kit 25 swabs 50 cards 105912 003 Adhesive Cleaning Roller Kit set of 5 10
18. eaning Roller while in Cartridge SLOT 6 To replace Cartridge into printer Make sure the arrow on top of the assembly is facing toward the rear of the printer Hook assembly into slot on printer and rotate down Ensure the assembly locks in place DO NOT touch the roller surface that contacts the card 7 Close Cover See Appendix C for replacement Cleaning Rollers Although the amber and red indicators will keep flashing until maintenance has been performed the printer will continue to operate 980261 001 Rev B 21 22 980261 001 Rev B 5 TROUBLESHOOTING The following offers causes or solutions to symtoms related to improper operation Check this table when experiencing any loss of operation or print quality Note that the LEDs appear white for ON dark for OFF and circled with radial lines for FLASHING PROBLEMS DESCRIPTION REASON SOLUTION AMBER d AML INDICATOR 2 ILLUMINATES O O e Alert cards The Printer stops and an error comes up in the Windows application program or in WindCard Software 1 Check for Cards in Card Cartridge 2 Check Card Thickness Control setting 3 Press the Panel Button for 1 second The printing job will restart AMBER d INDICATOR O el FLASHES O Alert ribbon The Printer stops and an error comes up in the Windows application program or in WindCard Software 1 Check ribbon 2 Load new ribbon 3 Ribbon will auto
19. ers include identifiers that specify options and items in the Ship Away kits Eltron s P310F Plastic Card Printer Series employ Resin Thermal Transfer Technology Model numbers include identifiers that specify options and items in the Ship Away kits Ship away kit _ Printer Type AAA 4 t Software C Color O None F Monochrome C WindCard CD only amp for P310C only Smart Card F Windows Drivers only O No B WindCard 8 Driversfor P310C only E Yes Language Magnetic Encoder O No Manual O No E English EN M Yes F French FR Magnetic Encoder Options S Spanish ES O No C Chinese CHI 1 Stripe Down HICO G German GR 2 Stripe Down LOCO Italian IT 3 Stripe Up HICO P Brazilian Portugese BP 4 Stripe Up LOCO A English 8 Spanish Memory B French amp German O Standard L Power Cord Interface O None A 120 VAC P Parallel DB 25 Male S Serial DB 25 Female 7 ig 17 YAG 980261 001 Rev B V ICONS Throughout this manual different icons highlight gt Bob PP important information as follows Important general information Mechanical hazard such as one associated with moving parts capable of resulting in eguipment damage or personal injury Electrical hazard such as an exposed voltage point capable of causing electrical shock and personal injury An area where electrostatic discharge ESD can cause component
20. following will guide you through the INSTALLATION installation of vour P310 Printer CAUTION Limit AC power supplied to the P310 to 110 230 volts 60 50 Hertz for an associated 680 280 milliamps Limit excess current draw to 16 amps or less using an associated circuit breaker or other such device Never operate the printer in a location where operator computer or printer can get wet Personal injury could result The electrical security of the printer is based on the reliability of the mains power source 1 Place the printer in a location that allows easy access to all sides The printer should never be operated while resting on its side or upside down 2 Place the printer s power swith in the OFF 0 position 3 Insert the power cable into the printer power socket and attach to grounded electrical socket of the proper voltage and type 4 Attach interface cable to printer and computer and then secure 5 Switch power on CAUTION Intermittent or unpredictable operation may occur from unsecured connectors If damaged the power cable must be replaced by an exact equivalent A 980261 001 Rev B 2 OPERATION P310 PRINTER The following shows the features found on FEATURES your P310 Printer PLEASE NOTE Any blue items inside the printer can be operated by the user STANDARD FEATURES OPTIONAL FEATURES 1 Print Head 2 Print Head Unlock Lever 3 Manuel Holder 4 C
21. ications These features are accessed through the P310 Plastic Card Printer Properties To access these properties select the Eltron P310 Card Printer icon in Printers Then click File Menu and select Properties C Set Printer Driver Options The P310 Printer screen appears Change the options as follows On the Printer tab configure the magnetic encoder feature If your printer is equipped with a Magnetic Encoder option select With Magnetic Encoder option On the Card tab select card orientation Landscape or Portrait Select Landscape O For P310C On the Ribbon tab select the Ribbon Type Select YMCKO for the standard 5 panel ribbon For P310F On the Ribbon tab select the Ribbon Type Select K for the standard Monochrome Resin Ribbon O For P310C only In the same tab go to Black Panel area and select Text Only This option allows the text printing using the Black Resin Panel from the Color Ribbon O Close the Eltron P310 Printer Properties screen Now that you have loaded media and set up the printer driver the P310 Printer is ready to print 980261 001 Rev B 15 D Printing a sample card Follow the steps to print your first card Symbols in Color E fe dp ARR Go to the Microsoft Word Software 1 If the printer was not selected as the default printer go to the File menu and Select Printer and choose Eltron P310 Card Printer i
22. le inside the printer NEVER use a shop air compressor to remove particles in the printer CLEANING Your P310 Printer includes a simple cleaning system SYSTEM _ Using the Pre saturated Cleaning Cards provided The regular use of these cards will clean and maintain important parts of your printer including the Print Head Transport Rollers and Magnetic Encoder Station optional feature WHEN TO CLEAN When the amber amp red indicators flash Every 1000 cards approx Using 5 panel color ribbon YMCKO Every 5000 cards approx Using monochrome ribbon Optional factory setting HOW TO CLEAN 1 Leave power on Open Cover and release Print Head Bracket to remove ribbon Close Print Head Close Cover Remove cards from Card Cartridge 2 Insert one Pre saturated Cleaning Card provided through slot on the side of the Card Cartridge 3 Press the Panel Button for a few seconds The Card will feed into printer and carry out the cleaning process Repeat the process with a new Cleaning Card if necessary Note For cleaning prior to the WHEN TO CLEAN signal press the Panel Button for 3 seconds to start the cleaning process Repeat first steps 1 amp 2 above Although the amber and red indicators will keep flashing until the cleaning process has been performed the printer will continue to operate 18 980261 001 Rev B CLEANING THE Acleaningusing the Cleaning Cards usually suffices PRINTHEAD However a se
23. matically synchronize and printing will restart with new card 980261 001 Rev B 23 RED INDICATOR oul ILLUMINATES O OG O Printer alert Print Head Bracket open Card Jam Ribbon Jam Command Error The printer stops working 1 Check Print Head Bracket is closed 2 Check if you are using correct card type see Technical Specifications 3 Check Card Thickness Control Lever is properly adjusted for correct card thickness see Chapter 2 Loading Cards 4 If two cards are fed into printer at same time Open cover amp remove Card Cleaning Cartridge empty feeder pull jammed cards out Replace Card Cleaning Cartridge Remove cards from Card Cartridge shuffle them and replace 5 Check ribbon is loaded correctly inside printer 6 Check command RED INDICATOR FLASHES O e Fell Magnetic Encoder alert The printer needs cleaning 1 Check that you are using correct magnetic card type for low or high coercivity encoding 2 Verify Command Syntax 3 Call technical support AMBER RED Q IDICATORS SU FLASH Er Soe Cleaning alert A A The Printer ejects card and stops 1 Printer cleaning required see Chapter 4 Cleaning ALL INDICATORS gt 0 4 FLASH SE SG side Cool down mode A A A Printing stops Print head alert 1 Printing will restart automatically after a few seconds
24. n the printer names list Then Close the print dialog box Come back to File menu and choose Page Setup 1 Select Paper Size tab and in Paper Size choose Card Then select the orientation landscape 1 Go to Margins tab put the Top Bottom Left and Right margins with O values Press OK to close Page Setup window 1 The card appears on the screen Il For P310C Design a card with both black and colored text and with colored pictures see example below L For P310F Design a card with black text and with black pictures see example below with a P310C R in pixeled black with SAMPLE CARD e aP310F with P310C only M JOHN JONES Sales Director Logo in Black gas pt Text in Black 16 Once you are ready to print go to File and point Print The printer will feed in a card and start printing the data download time will vary depending on the complexity of the card design and the processing speed of your computer Once the printing job is achieved the card is ejected from the printer 980261 001 Rev B 980261 001 Rev B 4 CLEANING PROTECT YOUR FACTORY WARRANTY The recommended maintenance procedures must be performed to maintain vour factory warranty Other than the recommended cleaning procedures described in this manual allow only Zebra authorized technicians to service the P310 Printer NEVER loosen tighten adjust or bend etc a part or cab
25. ording to the ISO Standard Norms NOTE Refer to the Card Printer Programmer s Manual for complete programming information 32 980261 001 Rev B APPENDIX B SMART CARD CONTACT STATION This section contains information on the additional operations of the P310 Printers with Smart Card Contact Stations See Chapter 2 for location INTRODUCTION Smart Cards can have a built in microcomputer and a battery Card Memory can store fingerprints voice recognition patterns medical records and other such data The P310 may be equipped with an optional contact station for programming Smart Cards ISO 7816 This printer model responds to commands that position the cards at the contact station where the printer connects to the contacts on the Smart Cards All other printer operations remain the same as the standard P310 model 980261 001 Rev B 33 MEDIA LOADING ORIENTATION Orient the cards with the Smart Card Chip at the top of the card and facing away from the printer SMART CARD CONTACT STATION INTERFACE When a command to the parallel printer inter face sends a card to the Smart Card Contact Sta tion the printer connects the Smart Card Contact Station to the female DB 9 connector on the rear of the printer An attached external Smart Card Programmer can be used to program Smart Card chips DO NOT position printing over the Smart Card Chip DB 9 SMART CARD DB 9 S
26. perate Print Head cleaning using swabs can remove more stubborn deposites when print anomalies persist To avoid deposits only use foam tipped swabs 1 Turn power OFF Raise Print Head and remove the Ribbon 2 Clean Print Head by moving alcohol moistened swab tip side to side across Print Head elements Only use moderate force To reorder swabs see Appendix C 3 Turn power ON Allow two minutes for the print head components to dry before resume printing Never use a sharp object to scrape deposites from the print head Permanent damage will result 980261 001 Rev B 19 CARD CLEANING Your P310 Printer also has a Card Cleaning CARTRIDGE Cartridge This item cleans the cards entering the printer To ensure print quality the cleaning roller requires periodic replacements WHEN TO MAINTAIN When the amber amp red indicators flash Every 1000 cards approx Using 5 panel color ribbon YMCKO Every 5000 cards approx Using monochrome ribbon Optional factory setting HOW TO MAINTAIN 1 Open Cover and locate Cleaning Cartridge 2 Gently remove by rotating up and away from printer Continued on next page 20 980261 001 Rev B L 3 Remove Cleaning Roller from Cartridge and discard 4 Install new Cleaning Roller into Cartridge To avoid contamination always hold the Cleaning Roller assembly by the ends 5 Carefully peel off wrapper from new Cl
27. tective anti static bag Keep all packing material in case vou need to move or re ship the printer While unpacking inspect the carton to ensure that no damage occurred during shipping Please ensure that vou have a clean and nearly dust free environment for proper operation and storage of the printer In addition to user documentation make sure the following items are included with your P310 printer PRINTER DRIVER DISK CLEANING KIT Floppy or and CD Rom for P310C only OPERATOR HELP GUIDE Not Shown CARD CLEANING CARTRIDGE If any items are missing please contact your dealer To reorder please refer to Appendix C of this manual 980261 001 Rev B INDICATORS Your P310 Printer has three Status indicators and AND CONTROLS a Panel button on the front and a power switch on the rear INDICATORS BUTTON INDICATORS green amber amp red signal printer activity by illuminating or flashing as follows INDICATOR ON FLASHING POWER ON PROCESSING LOAD CARDS REPLACE RIBBON PRINTER ALERT ENCODER ALERT REFER TO TROUBLESHOOTING REFER TO TROUBLESHOOTING OTHER ALERTS daea ES AMBER amp RED PRINTER CLEANING FLASHING PROCESS REQUIRED o Jk X OWES ALL FLASHING PRINTING WILL RESTART SHORTLY PANEL This is a push button to operate the printer for BUTTON CLEAR ERROR CLEANING PROCESS SEE CHAPTER 4 TEST CARD SEE CHAPTER 2 980261 001 Rev B 3 PRINTER The
28. the equipment from electrostatic discharge damage adverse temperature and humidity conditions or physical abuse including but not limited to improper packaging shipping service or repairs performed by personnel not authorized by Zebra may void the warranty Failure to use only Zebra approved media may void the warranty Zebra will at its option repair or replace the equipment or any parts which are determined to be defective within this warranty period and which are returned to Zebra F OB factory of origin The warranty set forth above is exclusive and no other warranty whether written or oral is expressed or implied Zebra specifically disclaims the implied warranties of merchantability and fitness for a particular purpose DECLARATIONS OF CONFORMITY European Council Directive Compliance to Standards 89 336 EEC EMC Directive EN 55022 B BE a modified by coniro 92 31 EEC and s EN 500082 1 Immunity to 93 68 EEC EMC Directive 1992 Electromagnetic Disturbances S Low voltage Directive EN 60950 Product Safety C Model P310 conforms to the following specification FCC Part 15 Subpart A Section 15 107 a and Section 15 109 a Class A digital device Supplemental Information This device complies with Part 15 of the FCC Rules Operation is subject to the following Two Conditions 1 This device may not cause harmful interference and 2 this device must accept any interference
29. tic Encoder 30 mil cards only e Cleaning supplies e Service Manual Use only Eltron approved card and ribbon media Using non approved card or ribbon media can void your warranty Refer to the Appendix C for more information about Card and Ribbon Media available from Zebra Technologies 980261 001 Rev B APPENDIX A MAGNETIC CARD STRIPE ENCODER Operation and maintenance requirements for the P310 Printer with the optional magnetic card stripe encoder See Chapter 2 for location The magnetic encoder can be set for either high or low coercivity The magnetic encoder is a factory installed item with the read write head positioned below the card path available with HICO encodingor LOCO encoding b STRIPE When loading cards into the Card Cartridge please ensure DOWN the magnetic stripe is facing towards the printer and closest to the rear STRIPE Also available are Printer models with the Magnetic Read UP Write head positioned above the card path with HICO encoding or LOCO encoding When loading cards please ensure the magnetic stripe Approved HICO 8 LICO PVC cards are available See Appendix C SAMPLE ENCODING PROGRAM Refer to Programmer s manual Part number 980081 001 ONLY USE cards that comply with ISO 7810 8 7811 standards for magnetic stripe cards The magnetic stripe must be flush to the surface of the card to work properly Never use taped on magnetic stripes
30. tions on the card surface Check that cards are stored in a dust free environment Ribbon Errors Check that the print ribbon has not run out Lock and then unlock the print head assembly this resynchronises the ribbon automatically When using a color ribbon it should advance automatically so that the leading edge of the Yellow panel is beneath the print head Ensure that the correct ribbon type has been specified in the Windows driver Card Feed amp Mechanical Errors Ensure that the card thickness adjustment has been set up correctly to allow one card to feed Magnetic Encoding Errors Check that the cards are inserted correctly in the printer Ensure that the cards are low or high coercivity as required and are set up correctly in the printer driver Cleaning Alert The printer has counted the number of cards printed and has automatically flagged that a cleaning routine needs to be carried out 25 980261 001 Rev B 26 980261 001 Rev B General Color Printing Bar Codes 980261 001 Rev B 6 TECHNICAL SPECIFICATIONS s For P310C High speed printing over 140 cards hour edge to edge in full color YMCKO throughput s For P310F High speed printing over 1000 cards hour throughput e Small footprint s Windows Drivers for 95 98 and NT 4 0 option e One year printer warranty e One year unlimited passes print head warranty e Powerful EPCL Eltron Printer Program Command Langage e For P310
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