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CMS2 Administrator Manual

1. AC Connectin TI p CMS 2 0 System Administrators Manual For V2 0 06 version www acti com 2013 12 23 PA ACTi Connecting Vision CMS 2 0 System Administrator s Manual About This Manual Target Audience This manual is intended for System Administrators who are responsible for installing and setting up CMS 2 0 surveillance system The reader is expected to know the fundamentals of IP surveillance system integration and to own the administrative privileges to achieve all the configuration tasks You may also check video management system section on ACTi corporate website http www acti com CMS2 for updates of this software and this document Content Overview This manual provides information needed for planning the installation installing setting up the system and configuring the video streaming devices Its main content consists of the following three sections eGetting Started provides the preparatory knowledge you should study before starting installation such as system requirements and license registration procedures eLog in to the System explains how to log in to the system right after a successful installation e System Setup gives instructions on administrative tasks such as centrally managing the NVR servers and the devices setting up event rules customize the live view layouts or managing system storage For each major task you will be given a brief introduction of operation principles
2. System and Security User Accounts 4 Review your computer s status BY Change account type Back up your computer Y 9 YP all a program from the ad and fix problems Appearance and et k vem EN CAE Wcities oh ee ag yrk and Internet Ay Personalization A 1 LMS o Z ACT Corporation lt UL gt Workstation v20 vork status and tasks Change the theme Control Panel Home ninstall or change program To uninstall program select it from the list and then click Uninstall Change or Repair Change desktop background E Adobe Community Help Adobe Systems Incorporated 2012 9 25 pmegroup and 9 P 9 M Adobe Creative Suite 5 Master Collection Adobe Systems Incorporated 2012 11 28 PENG A Adobe Flash Player 9 Plugin Adobe Systems Inc 2012 9 25 j lare and Sound gt Clock Language and BB Adobe Flash Player 11 Activex Adobe Systerns Incorporated 2013 3 13 A p 3 El Adobe Media Player Adobe Systems Incorporated 2012 9 21 i vices and printers L Region a Adobe Photoshop CS5 Adobe Systems Incorporated 2012 11 16 device i Change keyboards or other BB Adobe Reader X 10 1 6 Chinese Traditional Adobe Systems Incorporated 2013 2 21 USED a dis e Ed lr AMD Catalyst Install Manager Advanced Micro Devices Inc 2012 5 30 Adjust commonly o Ease of Access AuthenTec TrueSuite AuthenTec Inc 2012 4 24 Let Windows suggest settings Y Programs ar Optimize visual display Mp Currently installe
3. B 1 ADR Branch Ex 2 MobileGO 2 Users s User Groups NVR User Group Permissions management amp Users NVR User Account management Storage NVR Storage setup 1 System 2 Settinas NVR System setup Email SMTP FTP Export folder Ul style Y License e NVR License management A Maintenance NVR Backup Restore Language file management All Devices 6 NVR Device list 1 11F_Entrance i 2 11F Lab Device Connection Video Motion Detection PTZ Preset Tour AE Schedule Event setup 4 F Office PTZ 5 6 AF Office Area gt JF Office Area Please note the following before applying any change to an NVR server It is strongly recommended that you enter Maintenance to make a backup of the original NVR settings Only the devices in the same network segment with the selected NVR can be found or manually added by clicking Add Device To modify a device s schedule or event rules please select the device and enter the Schedule or Event tab on the right The customized views saved on an NVR server cannot be configured via CMS interface 47 ACTI Connecting Vision p CMS 2 0 System Administrator s Manual Status Icon Description On Live View screen or Setup page gt Source tab the icons shown under All Sources category will display the status of each NVR server as well as the devices 2 ENR 4 STORAGE ROOM 2 2013 10 29 16 45 amp 72 ENR 13 OFFICE
4. Group Name New Group l 2 MobileGO Group Type Be Public rec OM 1 11F Entrance rec 8 2 11F Lab 3 A 3 7F_Office Area A BE Public ses Y 4 7F Office PTZ Set default view f sec M 5 7F Office Area B Fi Private reo 6 7F_Office Area All El 3 WEN Office Event Source Select All MD 2 2013 04 30 2013 04 30 17 40 51 Te 2 MobileGO P Step 2 Enter Edit Mode On View Toolbar click the Edit View button Fe this view will turn into edit mode In edit mode you may add a video source to a channel and adjust the channel size Step 3 Select a Layout On View Toolbar click the Expand button 5 to find all provided layout styles Select a layout that is perfect for your required channel number and ideal arrangement LEVET cee Sf H ES bB0 a ft New Group Device 4 Bp All Sources gt g 1 ADR Branch 4 B 2 MobileGO rec M 1 11F_Entrance see M 2 11F Lab m 3 7F Office Area A B 4 7F Office PTZ rec M 5 7F_Office Area B rec PV 6 7F_Office Area All gt g 3 WEN Office Select All 62 Vg ACTi Connecting Vision CMS 2 0 System Administrator s Manual Step 4 Add Video Source In edit mode move the mouse over the channel and click to select a camera from the source list You may also directly pull a camera from the Device panel to your desired channel New View I 11F_Entrance View E New Group i E ES l1F Entrance nr 74 a Device 4 Bp All Sources El 1AD
5. Select Type as Device the NVR Source and the Device name define how long this live view will stay on the screen and click the monitor from the Target TV Wall station you select on the right Send live view of all devices Select Type as Source and the NVR Source define how long this live view will stay on the screen and click the monitor from the Target TV Wall station you select on the right www acti com ACTI Connecting Vision vg ACTi Connecting Vision CMS 2 0 System Administrator s Manual Send to Wall send live view of a CMS View Enable Type a Target 1 TV Wall Stati Select Type as View the name of the Group 11F Screen View 11F Storage Pf View Group and the View name define how long this live view will stay on the screen and click the monitor from the Target TV Wall station you select on the Duration secs 5 right Send to Wall ens Send a TV Wall View Set TV Wall 1 TV Wall Stati a Eee Select Type as TV Wall View the TV Duration secs 5 Wall station and the name of the View Set at last define how long this live view will stay on the screen To validate if this rule is successfully set please make sure you have properly configured the involved settings like Motion Detection Regions or hardware devices like an audio speaker Manage the Event Rules Event List panel gives an overview on event rules set on the CMS server Go to Setup p
6. users and events CMS Server Client Architecture CMS is a typical web based server client system In a multi site surveillance solution CMS Server serves aS a management command center a Client makes requests of monitoring video streams or playing recordings sent to CMS Server and CMS Server will pass this request to the involved NVR Server to send data video stream to the Client CMS Server starts automatically as soon as the Server computer where it is installed boots up and operates in the background without requiring the login of administrator It would provide services over the TCP IP network to multiple Clients upon requests coming through HTTP protocol There are two types of Clients in CMS system Web Client and Workstation Client A user connecting from whether web browser or workstation will be provided with the same user interface and be CMS functions eo Web Client the web version of interface to access CMS Server without the need of installing any client program Logging in to the CMS Server is as simple as visiting a website through the browser eo Workstation Client the client application making accessing CMS Server free from the use of browser The workstation includes a set of programs that provide interface between users and the CMS Server 10 ACTI Connecting Vision p CMS 2 0 System Administrator s Manual CMS Remote Access e Sennen Workstation Remote J User NV
7. Basic Setup Users Setup New Source Default New Device Default 2 ACTI 3 ACTi rain Storage Setup System Setup Add New Device You may also enable the permissions related to a specific camera under the NVR CMS Permissions Source Permissions TV Wall Permissions Device Unified Settings Assign a gt New Source Default ae REPRE TE 4 INR New Device Default 2 ACTi Record Manually Export Video Playback Send Audio Out Setup Activate Digital Output Instead of tailoring the settings for each device you may click Device Unified Settings and set universal settings which will be applied to any device you check under this NVR CMS Permissions Source Permissions TV Wall Permissions Device Unified Settings Device Permissions Assign Z Live Operate PTZ New Source Default i a Playback Send Audio Out INR ENR Setup Activate Digital Output Record Manually Export Video You may copy the Source Permissions Settings to other sources Click Copy under Source Permissions tab to bring up the target NVR menu check the target sources and click Apply 39 4 ACTI Connecting Vision CMS 2 0 System Administrator s Manual us User Groups er aa dis i Users OG Administrator Administrator Administrator User Copy Source Permission MobileGo C Clear All Select All New Source Default ADR Branch User Group User WEN Office CMS Permissions Source Permissions Devic
8. pa ACTI p Connecting Vision Cause 1 Your Internet Explorer browser version does not support CMS Solution Make sure you are using the 32 bit version of Internet Explorer Cause 2 Your browser restricts the installation of add on components Solution Internet Explorer security settings may restrict the installation of add on components To ensure CMS server is always accessible from your web client regardless of any change in browser s overall Internet security settings you may add CMS server site to Internet Explorer s Trusted sites These sites are which you consider safe and wish to visit with low security restrictions while maintaining higher security for the rest of the Internet 1 2 On IE browser click Tools gt Safety and make sure ActiveX Filtering is unchecked On IE browser go to Tools Internet Options gt Security tab select Trusted sites set the security level to Medium High and then click Sites Add http localhost or server IP to the zone and clear the box Require server verification https for all sites in this zone Back on Security tab click Apply to apply the changes This will allow ActiveX and scripting to be available for the chosen sites but not for the Internet as a whole Internet Options General Security Privacy Content Connections Programs Advanced Select a zone to view or change security settings 4 Vy
9. 16 4 Turn off UAC in Windows cccccececececececcaeacecececeueueanares 16 Disable UAC in Windows 7 16 Disable UAC in Windows Vista 17 6 www acti com PA ACTi Connecting Vision CMS 2 0 System Administrator s Manual Server 11 51 4 1 1 10 10 PPPPELOOOO O NN0gD5 0 O OC OOEPCCCe A 18 Install the SoftWware ocooocconcconccoccconccanonanoncnoncnnncnnanonanonnnonnnnnnnnans 18 Workstation InstallatiOD cooccocconconccoconncancancanronrnaronnnancnaranrnannnnos 21 MATES NE 21 License and NENNE 23 How Does License Activation Work occoocccocconcconconicononcnonnnanos 23 HOW to Activate the LICENSES eee 23 Online Activation 23 MENN 25 Verify Your License ooccccccccncccncococococonocononnnonnnnnronanonanonanonnnnnnonos 26 7 Log in to the System 27 Access CMS via Internet Explorer r rnnnrnnnvrnnnnnnnvnnnnnnnnnnnnnnnnnvnnnnnnnnennn 27 From Server Computer Using Local Client oocccooccccncnco 27 From Remote Client Computer occcoocccccccncccncnnccccnnnnncncnoncnononenonnns 27 Accept ActiveX Controls Installation Requests ooccccnccconcnco 27 Login Failure Troubleshooting occccocnccccnccncnccncnccocnconononnnncnnons 28 Condition 1 Why can t access CMS server via browser 28 Condition 2 Why can t I install Active X controls after logging in 29 Bele NA 31 A Enter Account Password 31 B Change Ul language 31 C Remember Account Passwor
10. License Offline Registration is used when Server is located in network not connected to public internet i e Military Customer Helpdesk Admin RD Base Customer Feedback Form License Registration Offline Activation Project Registration Activation Flow Tools amp Utilities Project Planner Troubleshooting Tools Enter your License Key and the machine s First MAC Address with the smaller MAC address Policies Click Submit to generate activation code Technical Support Policy Troubleshooting with ACTi Repair Service Warranty Policy An email with activation code file lic will be sent to your registered email Transfer this license file to the Server PC Go to CMS Service PC and log in via CMS Setup Setup System Offline Registration click Import Activation Key Customentiel and select the license file y TG Click apply to activate this license x Done Thank you for your purchase If you have any questions please visit our ACTi online Customer helpdesk at www acti com CHD for assistance 25 dl CMS 2 0 System Administrator s Manual 3 Log in CMS server from local or via web client Go to Setup gt System tab gt License gt Offline Registration gt click Import and upload the license file AUL lic Click Apply to activate this license Online Registration Offline Registration Activation Key 8718DE0849903F1E43C2A990ACC180CEG6A2F7
11. Microsoft Windows You must disable UAC before installing CMS 2 0 in Windows 7 for the installation of application components and certain program features would be interrupted by this security rule If you are using Windows 8 please enable the built in Administrator account and log in with this identity or add this CMS site to IE browser s trusted sites please follow the solution provided for Condition 2 Why can t I install Active X controls after logging in on page 29 to do SO Disable UAC in Windows 7 1 Goto Windows Control Panel type UAC in search box 2 Click Change User Account Control settings 1 pa ACTI Connecting Vision CMS 2 0 System Administrator s Manual Lo esa CIO Cont All Control Panel Items v vr Action Center fy Change User Account Control settings e Search Windows Help and Support for uac 3 Move the slider to Never notify position and then click OK You will have to restart the computer for this change to take place fp User Account Control Settings fe gon se Choose when to be notified about changes to your computer User Account Control helps prevent potentially harmful programs from making changes to your computer Tell me more about User Account Control settings Always notify Default Notify me only when programs try to make changes to my computer e Don t notify me when I make changes to Windows settings R
12. Select All gt f 2ENR ID a Name Source Type Host Account Password 1 INR NVR3 172 16 26 67 8 admin 2 ENR ENR 172 16 26 90 8 admin Delete NVRs Highilignt LETTE a list of connected NVRs will appear on the right Select the NVRs you want to delete and click Delete then Apply Synchroinze with All Devices Highilignt LEES and click Sync All Devices CMS server will synchronize with all the NVRs and imported devices Source Source Setup List Source List A P I Sources 2 Available License in CMS 3 16 C Clear All M Select All gel 2ENR ID 4 Name Source Type Host Account Password 1 INR NVR3 172 16 26 67 2 ENR ENR 172 16 26 90 Configure NVR Devices Settings As CMS administrator owns unrestricted rights to control all the NVRs and their devices it is sometimes more convenient to modify the NVR settings directly from CMS interface On CMS Source management page you may change any property of an NVR or its devices 46 PA ACTi Connecting Vision CMS 2 0 System Administrator s Manual Access NVR Settings To enter an individual NVR s settings Go to Setup page gt Sources tab on All Sources list select an NVR and click on the arrow gal to expand its sub category By selecting a title the setup page will appear on the right Any change applied to the NVR will be saved to both NVR itself and CMS server Add Devices to this NVR by auto search or manually y fm All Sources 3
13. Server 2 0 05 The InstallShield Wizard will install ACTi CMS Server 2 0 05 on your computer To continue click Next 8 PA ACTi Connecting Vision CMS 2 0 System Administrator s Manual When selecting Setup Type the default Complete will have the program installed on default C drive you may select Custom to choose another program location RA ACTi Connecting Vision Setup Type Select the setup type to install Please select 4 setup type a Complete All program features will be installed Requires the most disk space HERE EEE BERR EEE EEE EEE EEE NENNE EEE EEE EEE EEE EEE eee eee ee a C Custom Select which program features you want installed Recommended for advanced users Back EG Cancel 3 The IP Port Checker will pop up to confirm the CMS port number The installation program will use 80 as default You may enter another available port number in Listen Port field and click Apply f k IP Port Checker Local IP Address Port Host Root iwebroot Application You may just click Apply if you are not sure whether this port has been taken or not If the port is being used by another service you will be asked to input another available port number PPortChecker The port has been used 9 ACTI Connecting Vision p CMS 2 0 System Administrator s Manual 4 As the server port is confirmed the installation proces
14. System Data Before starting restoring the system make sure you have done the following 1 Re activate the license If you have activated the CMS licenses then done un installation previously please contact ACTi Customer Help Desk hitp www acti com CHD to clear the original registration data in ACTi license database prepare the license key information for online activation or the activation file lic for offline activation and follow the instructions How to Activate the Licenses on page 23 to activate your license The license should be activated before settings are restored so that the licensed channels are ready for recovery 2 The backup file xml To start 1 Goto Setup page gt System tab gt Backup Restore 2 In Restore section Click Browse to select the backup file and then click Restore to start restoring the settings System Configuration D Settings Backup A s Controller o License Restore a Backup Restore 3 The restoring process requires logging out of CMS server After restoring is done you may log in using your previous user account properties 3 PA ACTi Connecting Vision CMS 2 0 System Administrator s Manual Advanced Administrative Tasks To assist the CMS administrator in monitoring the server status and basic trouble shooting the CMS2 Administrator Tool is installed along with CMS server program on the server computer This tool will start running as the s
15. Users tab There are two sections to manage User Groups and Users individually User Groups To setup user groups and its permissions for device and functionalities Users To manage user accounts and configure user information CMS has integrated Microsoft Active Directory service to provide network administrators a more convenient choice for user management Active Directory is a directory service built in Microsoft Server products to manage user identities and privileges within the domain network As CMS runs on a server computer logged on to the same domain with an Active Directory 36 PA ACTi Connecting Vision CMS 2 0 System Administrator s Manual server you can import a user account or a group from those concurrently existing in Active Directory into CMS server In this way the user identification is processed by Active Directory centrally and there is no need for CMS administrator to maintain these user accounts User Groups You can specify access permissions to each NVR for an entire user group This user grouping can save you significant amount of works if you have multiple users performing similar tasks and acting as similar roles There are already two default User groups e Administrator With full permissions in CMS interface e User With the permissions to watch all camera live view and playback The Administrator User is predefined with full permissions in the CMS server and cannot be deleted You
16. click it to enter either CMS System Log or NVR Source System Log CMS System Log A Users Source TV Wall LA e User Profile and Group Source and Device TV Wall Setting EN Management f Setting source system Log Add Source p J Language System Language Setting CMS Configuration Active Languages Export Language Import Language CMS System Log Upon entering the log page you will be provided with a blank result list After you define the searching criteria and click Search the CMS System Log will search the activities performed on CMS CMS System Log Search Time 2013 04 29 16 49 Type Select All User Account Select All Source Select All Device Select All Date Time User Account Device Description To start please define the search criteria 5 CMS 2 0 System Administrator s Manual Search Time The default is your current client time CMS System Log Type Select All O April 2013 Sun Mon Tue Wed Thu 1 2 3 8 9 10 11 Date Tir 15 16 17 18 22 23 24 25 29 ED User Account Select All Select All User Account Description Log Type You may filter the logs by activity Type By default all types are selected CMS System Log 2013 04 29 16 2 49 Select All Select All User Operation Setup Source Setup Source Basic Setup Source System Setup Source User Setup Source Schedule Setup Source Event Setup Source Device Setup System Setup Users S
17. esta duplicada I usuario y password no coinciden Por favor int ntelo de nuevo usuario y password no coinciden Por favor int ntelo de nuevo Acci n The new string will be applied by next time you log in If you log in as a CMS2 Workstation client please press button on Login page to synchronize with the latest modified language file then log in to the system 74 vg ACT Connecting Vision CMS 2 0 System Administrator s Manual CMS Workstation Server Name Server IP 172 16 26 91 Server Port 1018 Account Password Initial Page Live Language English Export Import Language String File You may also click Export to export the language file as xml format to edit in Notepad or Import to import a language file to use in the system Event Language Language Group Select Language English mA o ful English 4 Language Message lic file lic file Tooltip File already exists or duplicate file name File already exists or duplicate file name AVI AVI About Us About Us About Us About Us Absolute PTZ Absolute PTZ Absolute Position Absolute Position Account Account Account and Password can not be blank Account and Password can not be blank Account is duplicated Account is duplicated Account password mismatch Please try again Account password mismatch Please try again Account password mismatch Please try again Account password mismatch Please try again Acti
18. of information including Date Time Type User Account Source Device and Description Check Type and Description fields to know what the user has done or what happened to the whole system In Type field shows what major functions this behavior was involved in in Description field narrates how the change was done in green font color uppercase and the result in white font color Take the case below for example you can tell that the admin user set up an event rule on 2013 4 25 for 1 device 11F_Entrance on 2 NVR MobileGo to trigger a response upon the motion detected by 1 device 11F_Entrance s motion region 1 Date Time User Account Device Description DUE id 2 Device 2013 04 25 14 54 29 2 MobileGO 1 11F_Entrance id 1 EventHandleConfig EventHandle Event id Motion1 If the pagination button appears to be disabled that means no more records are found on CMS server By default the server will keep the logs for 30 days If you wish to adjust the period please go to Setup page gt System tab gt Settings in System Log Settings section key in the value in this field Middels dials de 59 vg ACTi Connecting Vision CMS 2 0 System Administrator s Manual Export the Log Click Export button to export the log as csv file You can specify the Time Duration NVR Source User Account and the involved Device of the logs and click Apply Source System Log Search Time 2013 04 22 18 2 14 Source 2 M
19. rec Q 4 7F Office PTZ sec M 5 7F_Office Area B rec 6 7F Office Area All 2 3 WEN Office Event 69 vg ACTi Connecting Vision CMS 2 0 System Administrator s Manual On View Tool Bar click a then Create Patrol 1 2 3 6 The saved patrols will be shown on the patrol list Input the Patrol Name Select the Patrol Type to be open to all Users or to the creator only Define the Global Dwell Time between the views If you want to set different dwell time length for individual Views do not check this option and configure them separately in below table Choose the Views to display in patrol If you select the All Sources group you will also need to select Source Layout Style for it Click Apply to save the settings Create Patrol Patrol Name 11F all Patrol Type Public Global Dwell Time 5 120 secs 5 Source Layout Style C Gear AN pA Select All Dwell Time 5 120 secs t We All Sources a MM Office M Be 11F EA FF after you click f on View Tool Bar you may delete and edit a saved patrol or select it to start patrolling 70 vg ACTi Connecting Vision CMS 2 0 System Administrator s Manual Tips to Enhance Live View Performance Live view for multiple channels requires sufficient computing power to run the performance In certain extreme cases like when viewing several megapixel H 264 video streams at the same time client computer will be overloade
20. s Manual Log in to the System Access CMS via Internet Explorer http 172 16 26 82 Example e httoy localhost L AL From Server Computer Using Local Client Open Internet Expolrer If your computer is where CMS server is installed type 2 220 228 146 21 Example http localhost or the computer s Paddress in URL box From Remote Client Computer A remote client refers to any client using a computer over WAN or LAN other than server computer If you are connecting to a CMS server as a remote client please type server computers IP e g local network ip http 172 16 26 217 within LAN public IP http 220 228 146 21 or domain name http cms acti com over WAN in URL box If the port number is 80 you can omit it when typing the address Accept ActiveX Controls Installation Requests CMS interface requires the add on ActiveX Control components please make sure browser s security settings allow ActiveX controls to be downloaded and installed When your browser asks if you allow ACTi Corporation s add on components to run please allow them Internet Explorer Security Warning Do you want to install this software Internet Explorer Security Warning FE Name nvltilityExCMS ocx Publisher ACTi Corporation i i ublisher ACTi Corporation Do you want to install this software More optons Name nvMonitorCMS ocx Publisher ACTi Corporation Q While files from the Internet can be useful P
21. same View is 16 1 Onthis channel right click to bring up channel menu click Fisheye Mode and select one mode 1 E96 Ceiling 2013 09 18 20 31 40 PTZ Original View Snapshot Dewarping Panorama Double Panorama Panorama Focus u Send to Wall Quad Fisheye Mode Save as Default Remove Reset Default Hotspot 2 After the fisheye mode is selected click a region of interest e Use PTZ Panel controls to operate PTZ movements ePTZ Controls on PTZ Panel Zoom in Zoom out gt Pan Tilt 4 5 A con in ba y Zoom out 57 PA ACT Connecting Vision CMS 2 0 System Administrator s Manual O To reset the ePTZ navigation area back to default viewing angle right click to bring up channel menu and then click Reset 3 click on View Tool Bar to save the configuration Once a channel is changed to any of the following fisheye modes Dewarping Panorama Double Panorama Panorama Focus or Quad the resolution of this live stream will become 1920x1080 while NVR still records the live stream at the resolution you set on Setup page Manage the Views Each View belongs to a specific View Group With the group management CMS makes it easy to deal with Views you created for multiple Users After you created and saved the Views on Live View screen click gt View Manager Click on the arrow icon in front of a group folder to reveal its Views eo By selecting a View you may directly modify
22. step by step instructions and a simple tip to check if you have done it correctly 2 www acti com PA ACTi Connecting Vision CMS 2 0 System Administrator s Manual Technical Support If you have any questions during system installation please feel free to contact our engineers via our Customer Help Desk platform http www acti com CHD Conventions Used in This Manual The following are typographic conventions used in this manual e Bold Bold typeface is used for a keyword major functions of CMS or a title of a section column O talic Italic typeface is used for a filename or location path O Underlined Underlined typeface is used for a document name or hyperlink e Bold Bold interface enclosed in double quotation marks indicates the name of a button a menu or a choice item Some notices are placed within the following boxes each type of the box indicates different purposes or levels of importance for system Important Notice The content within this box is an important notice This notice is important for you to get certain functions to work properly or to prevent from certain potential problems that may damage your system Make sure you read this notice and follow the instructions The content within this box is a note A note is some necessary information you need to know about the action you are currently taking like what will happen after you follow or do not follow certain procedure The co
23. 4 2013 10 29 16 45 26 2ENR3 Marketing 2013 10 29 16 45 27 e u Iy gt A S vw lt 11F 393 ex er 11F Storage Fish Eye P BWA EA ETE 11F 353 11F Storage 2 TV Wall Controller Device Be All Gaurrac a ES TINR RES 1 ACTI ee M 2 ACTi A nec EN 4 ACTi 2 ENR 13 OFFICE 4 2013 10 29 16 45 26 amp 2ENR9FRONTDOOR 2013 10 29 16 45 26 5 2ENR12 OFFICE 3 2013 10 29 16 45 26 f 2ENR X b AS 25 e REC 2 STORAGE ROOM 1 I 3 Marketing 4 STORAGE ROOM 2 5 FAE1 9 FRONT DOOR TV Wall a Be All TV Wall 8 1 TV Wall Station 1 Example Icon Status Description Video loss CMS cannot retrieve the video stream Modification has not been saved This device s settings have been modified but not saved yet If you leave these modifications unsaved they will not take effect Connection loss CMS cannot build up connection with this NVR or device Please check the connection settings including IP Address Port number Account Name and Password or increase the Connection Timeout to allow more time for the device or NVR to respond Disk Full The storage space of this NVR server is full and no recording is taking place You will need to go to Setup gt Source tab and configure the Storage settings in Source Setup List Recording This device is currently connected and video is being recorded either manually or according to the schedule You have blocked the system event messages sent from this server w
24. ACTI get the ACT 2 ACTi website to activate the ACTIVATION FILE licenses using the LICENSE KEY into CMS server LICENSE KE D4 ACTi Connecting Vision Computer CMS server Internet access 1 Membership ID in ACTi Member Center is bal ACT required for activation Register one for free at Join ACTi Member Today As a regetered user you wil have t access to the following functoes http member acti com esse sog Havent Registered yet 7 Register Today Forget Personal T Datert carve echaron na Mente Regatta ACT Gudai Career Contact Us Comparato Copysght amp 2009 2013 ACT Corporation Al Rights Reserved 2 Access http www acti com support LicenseMat CMS registration asp enter the License Key and the MAC address of CMS server computer click Submit An email with activation code file AUL lic will be sent to your registered e mail account gt ACTi Connecting Vision Career Contact Us Where to Buy Corporate Language ey amp A Hi Wen Cheng Switch Role Logout HOME VIDEOCLIPS PRODUCTS SOLUTION TRAINING PARTNER PROJECT PLANNER CMS Software Registration Documents amp Downloads License Key WEFFW WFFGE WEFDD GGWDE DFWEF Product Resource Matrix Machine Key MAC Address 14 22 55 77 54 4W Submit Clean Knowledge Base FAE Technical Guide Troubleshooting Database CMS License Registration Customer Services CMS
25. ACTi By installing the software and clicking on the agree button you agree to the term and conditions of this agreement If you do not agree to this accept the terms of the license agreement Print 5 I do not accept the terms of the license agreement Back Mest gt Cancel Welcome to the InstallShield Wizard for ACTi CMS Workstation 2 0 05 The InstallShield Wizard will install ACTi CMS Workstation 2 0 05 on your computer To continue click Next PTA gt ACTI Connecting Vision p CMS 2 0 System Administrator s Manual PA ACTI Connecting Vision Setup Type Select the setup type to install Please select a setup type o Complete All program features will be installed Requires the most disk space Select which program features you want installed Recommended for advanced users PA TI Sion InstallShield Wizard Complete The InstallShield Wizard has successfully installed ACTi CMS Workstation v2 0 05 Click Finish to exit the wizard Back Cancel 3 After the installation completes double click the shortcut the application 2 pa ACTI Connecting Vision CMS 2 0 System Administrator s Manual License and Activation In CMS system the maximum number of channels is unlimited your required number of channels should be licensed and activated before adding the devices to the system To get the license you may contact A
26. B1CCASE E35F06122F7FB5A3AC3F83AEA2284FD580BF63F6C894C lic file 6873F359FC09C9B636809F208C20EE30E28C94EAE5122 05F1B43275C7BB3A53101B35E7A2589A54C8B5E9E489 impor o Verify Your License Once your license is successfully activated the license information will be shown on License page System Online Registration Offline Registration ae Settings MAC Address 00 24 81 1C 2D 22 Ab Controller License Key XSEER TERTE GHTGH TYJTT HRTYR RTYET D a Account WEN CHENG ACTI COM i License Password ew Backup Restore Activated Licenses Total Number of Licenses 64 License Key Number of Licenses MAC Address CABAA ABTAH PRCPP AUBOP AHAAB APAQR 64 00 24 81 1C 2D 22 Important The license data will be erased once CMS server is uninstalled Be sure to retain your license key information in a safe place because you may need to reinstall the software After the software is uninstalled you should contact ACTi Customer Help Desk http www acti com CHD to clear the original registration data in our database and then you may activate the license again How to find MAC Address 1 Click Windows Start in the run box on Start menu input cmo 2 Execute the cmd program and input the command ipconfig all or getmac 3 The MAC address will be referred to as the Physical Address made up of 12 characters e g 00 1E 65 FE 8E 98 26 ACTI Connecting Vision pA CMS 2 0 System Administrator
27. C NE VE RE EE 57 GIES eN OO E EE E 57 Search Time 58 Log Type 58 User Account 58 NVR Source Device 58 Read the Log occcoccccoccccocnccccnccnnnnononcnonnnonannonannonnnnonannonannnnaninnos 59 EE 60 NVES fe SV SIC EO EE 60 NEVNT 61 Live View Interface Overview cocooccccoccccccnccocnccocnnononononnnonnncnnnnnnnons 61 8 www acti com PA ACTi Connecting Vision CMS 2 0 System Administrator s Manual Step 1 Create a New View rrrrarrnnnrennnnennanennanennanennanennnnennanennunen 62 Step 2 Enter Edit Mode arernanonnnnennanennanennanennanennanennnnennanennnnen 62 ENN 62 ll og Ad VIGGO SOIC EE EA 63 VPS NN 63 Step 6 Add Devices to the Map oocccccccncccccncccncnccnncncnnncnononcnononons 65 Step 7 Adjust the Channel Size LayoUt rrrrnrrnnnnrnnnnrvnnnennnnen 66 EN 8 SAVE TIE VIEW aceconadaianaaaaadadada dada daa 66 PN 9 SEL PAU VEN Luse 66 Step 10 Set Default Hotspot Channel Optional 67 Step 11 Set Fisheye Camera Mode rrrnnrnnnnrnnnnrnnnnrnnnnevnnnennnnen 67 Velt ele Ek CA EE EE iii 68 SE EN GE EE A 69 Set View Patrol rrrranannanonnanennanennanennanennanennanennanennanennunennanennnnene 69 Tips to Enhance Live View Performance rrrarrnnnrrnnnrrnnnrrrnnvrnnnn 71 Let Windows Automatically Start up CMS Live View 72 Customize System Language rnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnunnnnr 73 Change System Language
28. CTi sales representatives to purchase the licenses and obtain the License Key Upon the activation of license with the License Key the channels will automatically become available Please note O he license is cumulative and perpetual O he license is not version specific software version upgrading will not influence the existing license you have activated on CMS server How Does License Activation Work License activation is the process of unlocking the channels on CMS server with the received License Key License Key is a serial number delivered as a printed card or by email after the purchase is carried out During license activation your License Key is matched against the MAC address of the Network Interface Card NIC on CMS server computer Once this license key is used by the computer with given MAC it cannot be activated with another MAC This matching record will be stored on the activation database If your computer has more than one network cards CMS server will detect them and provide you a dropdown list to select from How to Activate the Licenses There are two ways to activate the licenses depending on your CMS server network condition Online Activation If your CMS server computer has available Internet access you should take online activation Purchase licenses On CMS2 server input the 1 from ACTi get the 2 LICENSE KEY to activate the LIGENSE KEY license directly PA ACT 5 CMS server Internet
29. EN ry your computer Only install software from cas While files from the Internet can be useful this file type can potentially harm your computer Only install software from publishers you trust What s the risk 7 PA ACTi Connecting Vision CMS 2 0 System Administrator s Manual Login Failure Troubleshooting Once you confront with problems accessing CMS server refer to the possible conditions below and follow the instruction to solve your issues Condition 1 Why can t access CMS server via browser After typing in the correct CMS server IP if you cannot access CMS Login page you may get the below browser screens o amp Js o fe Ez E http localhost X HTTP 404 Not Found f 6 e http localhost pro x 2 Internet Explorer canno ane cs Internet Explorer cannot display the webpage O The webpage cannot be found What you can try Most likely causes There might be a typing error in the address Diagnose Connection Problems If you clicked on a link it may be out of date E More information What you can try Retype the address Go back to the previous page Goto and look for the information you want More information 100 v Cause 1 Server is not ready Solution lt may happen when you just started the server computer or the server installation has just finished please wait a few seconds and
30. Hot spot window red flashing frame upon event You may also define display duration of video on the Hot spot window You may also define duration of the temporary View Only Public Views are selectable for Switch View event rule 52 Focus Channel Pop up Audio Alert Beep Duration secs Times 1 10 Audio Alert Audio File Path Times 1 30 Send to Wall Enable Type Source Device Duration secs Send to Wall Enable 53 pA CMS 2 0 System Administrator s Manual Switch View The current Live View will be switched to another one for a while To enable this option you will need to customize and save Views on Live View screen first Hot spot and Switch View responses cannot be executed at the same time Makes CMS client computer play beep sound for a number of repetitions On CMS Workstation client computer you can upload a WAV file or an MP3 file as the alert sound and set how many times this audio file is played when the event occurs This CMS server has to be already on Server Site list see G Server Name Server Sites List on page 33 Beep and Audio file responses cannot be executed at the same time Pushes any of the following to a designated TV Wall monitor a specific live view of a device a customized CMS View all devices of an NVR or a TV Wall View Set to Please check the box Enable first to enable this configuration Send live view of a device
31. O Internet Local intranet Restricted sites Trusted sites This zone contains websites that you trust not to damage your computer or your files You have websites in this zone Security level for this zone Allowed levels for this zone All Medium high Appropriate for most websites Prompts before downloading potentially unsafe content Unsigned ActiveX controls will not be downloaded Reset all zones to default level x J cancel 30 X p sites You can add and remove websites from this zone All websites in this zone will use the zone s security settings Require server verification https for all sites in this zone www acti com PA ACTi Connecting Vision CMS 2 0 System Administrator s Manual Login CMS v2 0 A Enter Account amp Password Jo Account non case sensitive Password Admin default Password case sensitive Language 123456 default B Change Ul language To change Ul language select the desired language from Language dropdown list C Remember Account Password To have the server remember your Login Account and Password for future check Remember Account Password Clicking Don t Remember will clear your input text and reset to default L B Z To directly enter the main page every time you log in from this PC in the future Device Sort Check Remember Account Passwo
32. R Branch a EZ 2 MobileGO rec PM 1 11F Entrer i rec M 2 11F Lab rec M 3 7F Office A reo Q 4 7F Office PTZ rec M 5 7F Office Area B rec 6 7F_Office Area All El 3 WEN Office X Remove lb E Default Hotspot a Step 5 Add a Map By adding a map you put a picture on the channel where you may place camera icons later to make it an e Map In edit mode move the mouse over the channel and click to upload a map Please input the Map Name select the image location file format must be JPG and click Apply 63 vg ACTi Connecting Vision CMS 2 0 System Administrator s Manual Create Map Map Settings Map Name Map Image Setting Upload Image C Users Wen Cheng Documents 7F jpg File already exists or duplicate file name in Sort by Name eMap brightness To change the map brightness right click on the map select 0 10 20 30 40 Map Mask and the brightness percentage level 50 60 70 80 90 eMap size By default the map will be displayed ES dl Kai in its original size Use the button s on pe al if i upper right to adjust the map size ES Enlarge to fill channel height E Original image size e Edit map title The map title will be shown on channel title bar In edit mode right click on a map channel and select Edit Map Information 64 Pa ACTI Connecting Vision CMS 2 0 System Administrator s Ma
33. R Server Security i Workstation Officer Remote Access Y o DA MANO ene J NVR Server Security Web Client Remote Workstation Officer A i User 1 l 11 i l 11 i MU i e i Workstation Remote CMS Remote Access User Server ri 1 l Na r ie NVR Server Security sa Omer Mobile Client Remote Remote User Administrator Supervisor Manager Security Officer pam Video Stream Control 1 PA ACTi Connecting Vision CMS 2 0 System Administrator s Manual System Installation Check List vi Pre installation Item Description Reference 1 Prepare software Please purchase the license from your How Does License license system supplier and get the license Activation Work on information before activation page 23 2 Prepare the server Make sure the computer s hardware spec System Requirements computer operating system and browser version are on page 14 compatible with CMS system requirements Prerequisites on page 16 Assign a fixed IP for The server computer should have a fixed IP server computer to be used by CMS server Set up Active To add users through the Active Directory Directory service please make sure an Active Optional Directory server is available on your domain Installation Item Reference 5 Install CMS server Follow the instructions to install the software software on the server computer Server In
34. Source Type NVR3 a Bp All Sources 1 Name INR Host 172 16 26 67 Added NVR Password 000000 Receive Event Message Using Devices Name IP Address HTTP Port Brand Model Channel ACTi 172 16 26 5 1005 ACTi TCM6630 ar mported Devices Al ACTi 2 Click Import Devices to enter NVR device list 3 On the Import Devices list will show all devices of this NVR Select the desired devices you want to import and click Apply Import Devices Available License in CMS 14 16 7 Clear All Select All Name IP Address HTTP Port Brand Model Channel ar 172 16 26 5 1005 ACTi TCM6630 172 16 26 117 80 ACTi ACM1231 M i 172 16 26 6 1006 ACTi E53 172 16 26 1 1001 ACTi E96 Selected Deviees 2and WC 172 16 26 1 1001 ACTi E96 172 16 26 159 ACTi KCM5311 172 16 26 79 ACTi KCM8111 172 16 26 124 ACTi KCM7911 172 16 26 85 ACTi E96 172 16 26 5 TCM6630 172 16 26 7 E61 172 16 26 2 ACTi D42 172 16 26 4 ACTi TCM4511 Cancel 44 yo ACTI Connecting Vision CMS 2 0 System Administrator s Manual 4 The Using Devices list will be updated in accordance with your selection on Import Devices list Source Source Setup List Settings Source Type Ba All Sources 1 MINR Name Host Port Account admin Password Receive Event Message Using Devices IP Address HTTP Port Brand Model Channel 22 1 24 5 1005 ACT TGMESIO 172 16 16 6 1006 ACTi E53 Synchronize Device Settings The c
35. User has access to when you establish the User account To update the e mail address of an account go to Setup page gt Users tab gt edit Email of an selected User account the Users can also update the e mail addresses themselves after logging in to CMS on Live View page gt H gt Update Profile Account Password Rules 1 Account and Password fields allow alphabets numbers and symbols except the following lt gt In Account field for alphabets the input will be recognized as lowercase letters Space is only allowed between characters the space in the beginning or at the end will be deleted when it is saved The Password field is case sensitive and the space is allowed Admin is the default user account and belongs to Administrator user group Hence the user Admin and its group Administrator cannot be deleted it possesses full permissions to all NVRs devices and CMS settings a PA ACTi Connecting Vision CMS 2 0 System Administrator s Manual Domain Users Management As CMS server computer is logged on to a domain Active Directory it can import a user account from Active Directory Ej Domain acticms m 2 0 Server ACTi com N Active 6 N Directory p GE oman o Controller Nye Sie Wind Windows pe SS Server System 4 This type of User account is Domain User Upon being added to CMS server the User properties stored on Active Director
36. access 23 x ACTI p Connecting Vision CMS 2 0 System Administrator s Manual Step 1 Membership ID in ACTi Member Center is giActi Login required for activation Register one for free at Join ACTi Member Today Your 10 http member acti com j Sons Gat full access and support to ell ACTI related sihes iools Step 2 Log in CMS server go to Setup page gt System tab gt License gt Online Registration Select the MAC Address enter your License Key member Account and Password and then click Apply CMS server will connect to the activation database via Internet to register the license key and unlock the channels System Online Registration Off ne Registration Settings MAC Address ds Controller License Key D Account i License Password ew Backup Restore Apply Total Number of Licenses 64 License Key Number of Licenses MAC Address CABAA ABTAH PRCPP AUBOP AHAAB APAOR 64 00 24 81 1C 2D 22 2 ACTI Connecting Vision p CMS 2 0 System Administrator s Manual Offline Activation Offline activation does not require Internet access for CMS server It is used when CMS is located in a network not connected to public Internet e g in a restricted military base You will need to get an activation file AUL lic file from another computer and transfer it to CMS server computer Purchase licenses On another computer access Load the 1 from
37. ack up System Data settings backup settings for future re installation or in case of o on page 81 critical system failure Post installation Validation Check Live View and Make sure if the user is able to see live view monitoring related with pre defined Views and perform basic operations operations e g PTZ controls sending out audio or watching instant playback 16 Examine Event Check if the expected actions e g pop up Handling rules windows beep alert e mail notification etc are triggered by events User s Manual User Access Make sure the user can access CMS with given account password and can perform operations based on given user rights Playback Make sure the user can perform playback and video search and the export function can generate viewable files to designated folder 1 PA ACTi Connecting Vision CMS 2 0 System Administrator s Manual Getting Started System Requirements The performance of CMS is largely determined by the computer hardware capability The table below provides basic guidelines for selecting proper computer hardware 1 The Minimum PC Spec will provide acceptable performance You can make use of the utility PC Selector available on www acti com pcselector to select proper PC hardware in just a few clicks Minimum Display Live Layout Number of Channels PC Spec Mode Server PC 1 16 Intel Core 2 Quad 2 4 GHz Intel Core i5 2 4 GHz Local Client 17 64 Intel C
38. added as a whole group 2 Assign CMS Permissions for created group This will define what functions this User group is allowed to access By default a User group will initially be allowed to access only Live View page and Playback page on CMS but without any permission to CMS or NVR settings so you may have to assign the Source Permissions later User Group User CMS Permissions Source Permissions TV Wall Permissions i Public View Setup Private View Setup Assign Default View Setu Map Image Setu Live p P Live View page Playback page 14 Playback Source Setup TV Wall Setup CMS Setup page Event Setup System Setup 3 Assign Source Permissions for created groups This will define which NVRs this User group is allowed to access If this User group is allowed to access later added NVRs check New Source Default and edit the permissions 38 vg ACTi Connecting Vision CMS 2 0 System Administrator s Manual f me CMS Permissions Source Permissions TV Wall Permissions Device Unified Settings Copy Assign Basig ge 6 N w NVRS sers setup NR Existing NVRs Storage Setup ENR System Setup Add New Device Device Permissions You may individually check the NVRs this user group is allowed to access and set the permissions to configure NVR settings _ f CMS Permissions Source Permissions TV Wall Permissions Device Unified Settings Copy Assign
39. ademarks ACTI are registered trademarks of ACTi Connecting Vision e ACTi Connecting Vision and its logo Wap Corporation e Internet Explorer Microsoft and Windows are registered trademarks of Microsoft Corporation in the United States and in other countries All other product or company names mentioned in this document may be trademarks or registered trademarks of their respective owners 5 www acti com ACTI Connecting Vision pA CMS 2 0 System Administrator s Manual Table of Contents 1 About This Manual 2 Re 2 Conn Need 2 Tecnica SUDO 0 EE a 3 Conventions Used in This Manual araravavanununununvnvnvnvavnvnvnvnrnrnnnnunununvnuan 3 Related Documentation ararnvavavannnununununununnnvnvnvnnnvnrnnnnununununvnvnvnvavavevene 4 2 Legal Notice 5 Disclaimer 5 Copyright 5 Trademarks avavavavnnnvananunununununvnvnvnvavnvnrnrnrnrurnrununununvnvnvnvnvnvnvnnnvnnnnnnnnnnnn 5 3 Table of Contents 6 4 Overview 10 CMS Server Client Architecture arannununununnnnvnvnvnnnvnvnvnvnununnnnnnnnnnvnvnve 10 5 System Installation Check List 12 6 Getting Started 14 System Requirements rnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnunnnnne 14 2 910 EEE 16 1 Upgrade All the NVR S rvels ccccsssecseeecseeeeeeeeseeeeees 16 2 Suitable System Specifications rrrrarernanernarennanennanennnn 16 3 Uninstall Previous ACTi NVR or CMS Products
40. age gt Event tab gt select All Sources on the left As the entire available rules of all NVRs are listed here you may want to sort out some of them from the long list View the Event Rules To sort by NVR Source name or Event Name click the titles to list the entries in ascending or descending alphabetic order another way is to click an NVR source of a single device in Source Setup List to view their own event rules Source Setup List C Clear An Select All a Pez All Sources 2 Filter All All Events E Event Response a l 2 ENR a W4 All Devices 11 1 INR Source Loss Source Loss 2 STORAGE ROOM 1 1 INR Source Recovery Source Recovery m 3 Marketing m 4 STORAGE ROOM 2 SFAEI 1 INR Schedule Service St Schedule Service Stop 1 INR Schedule Service St Schedule Service Start 9 FRONT DOOR 1 INR Disk Full Disk Full 11 OFFICE 2 m 12 OFFICE 3 13 OFFICE 4 1 INR Disk Not Found Disk Not Found 14 FAE WEST are 15 FAE EAST 16 FAE MIDDLE 2 ENR Source Recovery Source Recovery 1 INR Disk Is Available Disk Is Available 2 ENR Source Loss Source Loss 2 ENR Schedule Service St Schedule Service Start 2 ENR Schedule Service St Schedule Service Stop 2 ENR Disk Full Disk Full 2 ENR Disk Is Available Disk Is Available 54 4 ACTI Connecting Vision CMS 2 0 System Administrator s Manual Delete the Event Rules On Event List select the rules you wish to delete and then click Dele
41. ame rate when current layout is above Lower display frame rate when CPU usage is above 80 A Workstation client computer can have its own specific display configuration without being affected by CMS universal setting Log in as CMS2 Workstation client go to Setup page gt System tab gt Workstation and configure the Display Performance Setting System Settings Display Performance Setting Controller Enable License Lower display frame rate when CPU usage is above 0 Backup Restore Server Site Workstation Export 71 PA ACTi Connecting Vision CMS 2 0 System Administrator s Manual Let Windows Automatically Start up CMS Live View You may have the CMS client application automatically run and open the live view after Windows starts In this way you may save steps and time before you eventually see the desired live view screen Additionally whenever a power breakdown takes place the live view may recover as soon as your computer resumes If more than one users would log in to this computer this tip might not be suitable due to account security issues 1 On CMS server set a Default View for your account For detailed procedures please refer to this section in this manual Customize Views on page 61 2 Set Auto login for your Workstation client or web browser client For detailed procedures please refer to this section in this manual C Remember Account Password on page 31 3 If you are using a b
42. can choose to create a new user group on CMS server or import an existing group from the Active Directory database within your domain 1 Select UserSroups 7 click Add and then choose the group type eAdd a new user group Insert ID group Name and group Description your input in the Name field will be the name of this User group Click Apply to finish Users Add a new user group ID Name User Group EMS Perr Description Assign Import a domain group as a user group O Import a domain group as a User group Choose an existing user group from your domain and click Apply to finish 37 vg ACT Connecting Vision CMS 2 0 System Administrator s Manual Add New Group Add a new user group The domain users within that group will all be added to CMS server at the same time To view the whole users within this group please select amp users gt and enable the Show users in domain groups The account information of these domain users unlike those user accounts you add one by one to CMS server are not editable on Users page Show users in domain groups _ Clear An WY Select Al User Type User Account User Name Password Group Name admin 000000 Administrator Domain User Jeckard Cain Deckard Cain Deckard Cai acti com Domain User John Bourne acti com Domain User Steve Lin acti com Steve Lin Steve Lin E Domain User JOY Joyce Holiday Joyce Holiday acti com Domain users
43. ce Status Event Rule An event rule set for a specific device will trigger actions to notify CMS client 1 Select an NVR click the arrow g to expand its sub categories and select the device There are five types of device status that can be set as event triggers Motion DI Trigger Video Loss Video Recovery Network Loss and Network Recovery 2 Highlight the rule you wish to edit Double click the Response field to edit the response action Source Setup List 7 clear am IV Select Al a PB All Sources 3 All All Events _ Clear e g I ADR Branch 4 8 2 MobileGO a MAll Devices 6 1 11F Entrance MD 1 MD 1 rec MM 2 11F Lab m 3 7F_Office Area A Devices Event Event Name Response MD Event Edit MobileGO 2 11F Lab EventName B 4 7F_Office PTZ m 57F Office Area B 1 a 6 7F Office Area Al Pop up Focus Channel g 3 WEN Office Hot spot Switch View Audio Alert Beep Send to Wall Enable 3 On Event Edit window you can enable multiple response actions by first checking the box es to enable the items Action Items Function Description This kind of action will focus your attention on the channel on client s Live View page when triggered Pop up Brings up event pop up playback window of selected channel upon trigger You may Er EEE also define the display duration of video Z Hot spot Source pice aint on the window Hot spot Displays video in
44. cocccccoccncccccncononnccnncnononnnononnnononenonaness 73 Display Oo Len 76 Video amp Snapshot Export ConfiguratioOnS anrrnnnurvnnvvnnnnvnnnnnnnnnennnnere 77 Joystick 78 How to Install the JoyStiCk coooccoconnccccnccocncononoconononononanononons 78 Un install Server Software nrrnnnnnnnnunnnnunnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnennnnere 79 Step 1 Remove CMS Server Program rrrnnnennnnennanennnnennnnennnnene 79 Step 2 Remove CMS Server Program Folder Optional 80 9 Back up System Data 81 Step 1 Back up CMS System Settings oocccoccccccnccccncnnonnnnonnss 81 Step 2 Back up CMS System Log Optional oo ooo 82 Step 3 Back up NVR Source Backup Optional 82 10 Restore System Data 83 Advanced Administrative Tasks nnrvnnrnnnnvnnnnnnnnvnnnnnnnnnnnnennnnennnnnnnnennnue 84 ME EG 84 See EE aorestee sore cece 84 Change Authentication Method ccccccseeeeceeeeseeeeeeeeeeeeeeeees 85 9 www acti com PA ACTi Connecting Vision CMS 2 0 System Administrator s Manual Overview Designed for large scale multi site video surveillance solution Central Management System 2 0 hereafter referred to as CMS software allows its user the full capabilities to monitor and manage multiple Network Video Recorders NVR via network It also possesses full functionalities to manage not only NVRs but devices network cameras video encoders etc
45. connect again Cause 2 This may happen when your CMS server uses default port 80 Server is not able to respond to your request through current path because port 80 has been seized by another service running on server computer and that service is executed right before CMS server starts its services Solution Please check if there is another service using port 80 right now e g Skype and change the setting in that program to release port 80 for CMS server Below are the steps to find the service 1 Please click on Windows Start Windows Logo O then enter cmd exe in the run box and execute it 2 Input the command netstat a o b You will be provided with the ports in use and the services using them Find the Local Address that has taken port 80 and the PID number 28 PA ACTi Connecting Vision CMS 2 0 System Administrator s Manual EM Administrator C Windows system32 cmd exe Cirlserssvilen Ghengy gt netstat a o hb Active Connections Proto Local Add mess Foreign Address State H 8 8 8 88 Wen Cheng HP 8 LISTENING A 6 08 0 135 Wen Cheng HP LISTENING svehost exe TCP 4 0 8 6 443 Ven Gheng HP A LISTENING Skype exe TCP 8 0 0 0 445 WVen Gheng HF A LISTENING Can not obtain ownership information TCP 0 0 04 60 3389 Cryptsuc suchost exe E F d Ven Cheng HP A LISTENING k kh 3 Press down ctrl alt Delete keys to bring up Windows Task Ma
46. d 31 D Retrieve the Forgotten Password 31 Access CMS Server via Workstation rrannnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnunnnnnnunnnen 32 LOOT EEE EE 32 A Server IP amp Server Port 32 B Enter Account amp Password 32 C Choose the Initial Screen 32 D Language 32 E Remember Login Information 33 F Retrieve the Forgotten Password 33 G Server Name Server Sites List 33 8 Set up the System 35 MSN TN 35 7 www acti com PA ACTi Connecting Vision CMS 2 0 System Administrator s Manual EEE EE 35 EN 35 EE EE 35 Manage VES Le 36 ENN 36 EE SE 37 e o E OO E 40 Domain Users Management rrnnnnnnnnnnnnnnnnnnnnnnnnennnnnnnnennnennnnnnnn 42 Manage NVS seede 43 Add an NVR oocooccocccocccocccoccconcocncoccconoconononoonnonrnnnrocanonnnnnnnonrnonnonano 43 MDO Devices TOM NTA eere 44 Synchronize Device Settings 45 Manage Multiple NVRS rernrnrnnnovnnennnrnnnnnvnnrnnnnnnnnennnrnnnnnnnnnnnnrnnnne 45 Search an NVR 45 Delete NVRs 46 Synchroinze with All Devices 46 Configure NVR Devices Settings cccooccccccccocccccncccnnncnononononoss 46 Access NVR Settings 47 Status Icon Description 48 Event Ne MENE 49 HOW 10 EO N Event RUIG sisi ita 50 NVR Status Event Rule 50 PENE SPE 52 Manage the Event Rules cococccoccoccncconcconnononocononannonanonancnnons 54 View the Event Rules 94 Delete the Event Rules 55 How to Setup SMTP Settings for Event Rules cooccccocccoo 55 Sy CCUM O
47. d and hence affect browser s performance This is a common limitation imposed upon all Windows based video management programs and web browser To enhance live view performance below are several tips you may try 1 layout is above _ Use another browser client to share these high resolution channels Given that there are 32 megapixel channels to be monitored you may have Layout 1 to display channel 1 16 set Layout 2 to display channel 17 32 then open one browser client to show Layout 1 and the second browser on an extended monitor to show Layout 2 Have CMS automatically lower the frame rate of live streams when system loading is high Go to Setup page gt System tab gt Settings gt Display Performance Setting and enable this function Basically this setting will lower frame rate when the CPU usage is above certain percentage You may also enable Lower the frame rate when current In this way when the layout is displaying over certain number of channels the frame rate of all live streams will be declined By default this setting will be applied to the live display of all connected web clients and Workstation clients System SVIIP cCitlall Server Sender Name Controller SMTP Port Sender Mail Account License Password Backup Restore Security None SSL TLS Workstation Send Test Mail You must configure mail setting to send mail when event occurs Display Performance Setting Enable Lower display fr
48. d programs a Uninstall a program a ih i eesti gt og N Get programs 2 After you choose to uninstall ACTi CMS Server PA program the uninstallshield will execute and Uninstall Complete n otify yo u W h e n it iS CO m p leted mee Wizard has finished uninstalling ACTi NVR Server 3 PA ACTi Connecting Vision CMS 2 0 System Administrator s Manual Step 2 Remove CMS Server Program Folder Optional If you are performing a complete un installation without leaving any CMS server related data on the current computer you may consider deleting this folder After un installation the CMS system folder will remain under ACTi product folder ACTi Corporation on your hard drive the system configuration data here will not be removed until you delete them manually By default the path of CMS system folder is C Program Files ACTi Corporation ACTi Product Folder File Edit View Tools Help Organize Include in library Share with Burn New folder pr Computer Name Local Disk C cms2 2013 5 6 FF 04 16 File folder de AcMiniDump i CMS2Workstation 2013 5 6 FF 03 07 File folder di AMC ril CMS program folder Je NVR Temp E mn en 2 tems However keeping this folder is convenient for a un installation followed by an instant re installation for the previous system settings can directly be applied to the new server so ACTI Connecting Vision pA CMS 2 0 System Administrato
49. dit View Tools Help Turn on User Account Control UAC to make your computer more secure User Account Control UAC can help prevent unauthorized changes to your computer We recommend that you leave UAC turned on to help protect your computer Use User Account Control UAC to help protect your computer Cancel 7 PA ACTi Connecting Vision CMS 2 0 System Administrator s Manual Server Installation The server program installation is as easy as 1 2 3 by following the installation wizard s instructions The server would start its service right after installation completes without the need to restart the server computer Install the Software 1 Execute the install shield application EY 2 Follow the onscreen instructions of InstallShield Wizard accept the license agreement and proceed ACTI gt Connecting Vision License Agreement Please read the following license agreement carefully Important Notice ie Please read the terms and conditions of this license agreement carefully before installing the software This end user license agreement EULA is between you either an individual or a single legal entity and ACTi By installing the software and clicking on the agree button you agree to the term and conditions of this agreement If you do not agree to this y Print I do not accept the terms of the license agreement xy Welcome to the InstallShield Wizard for ACTI CMS
50. dmin Jeff Jeremy Lin Jimmy Hendrix Neil Young Mail Send Mail Send Mail To Subject Content Times 1 10 C Clear An Select All Email wen cheng acti com jeff buckley acti com jeremy lin acti com jimmy hendnix acti com neil _young acti com 51 Set to play beep sound for a number of repetitions On CMS2 Workstation client computer you can upload a WAV file or an MP3 file as the alert sound and set how many times this audio file is play when event occurs Beep and Audio file responses cannot be executed at the same time Enables CMS server to execute a specific command upon this event You can use it to integrate CMS event with other programs Enter the path of the command to be executed upon event Enables CMS server to send an email notification via SMTP server The default SMTP and senders e mail settings can be set in advance in Setup page gt System tab gt Settings gt Email amp SMTP Settings 1 Type one or more recipients email addresses in To column if more than TREL one please separate them by symbol or click the MM icon to select recipients from existing NVR User list The Users Email address should be set in advance in Setup page gt Users tab gt Users so that it can be selected in this list Edit the e mail subject and content www acti com ACTI Connecting Vision vg ACTi Connecting Vision CMS 2 0 System Administrator s Manual Devi
51. e click Apply The modification you did on one controller model will be applied to the other joystick model as well s te y gt Settings CH Products ds Controller 9 License y Backup Restore E Workstation 5 To validate its function go to Live View page and focus on a PTZ device channel to operate the supported PTZ operations 7 PA ACTi Connecting Vision CMS 2 0 System Administrator s Manual Un install Server Software In certain cases un installation of CMS system is necessary for example 1 you want to terminate CMS server and clear all the evidence due to privacy and security reasons 2 You need to reinstall the system due to an unsuccessful installation Before starting un installation please back up important data please refer to Back up System Data on page 81 first and prepare the CMS server install shield application This chapter will describe un installation process Step 1 Remove CMS Server Program 1 Goto Windows Control Panel gt Programs and Features in Windows Vista Windows 7 Windows 2008 to remove it When you un install CMS server program the web client will be terminated at the same time ES E Control Panel v 4 Search Control Pane AP G w EA gt Control Panel All Control Panel terns Programs and Features v y P File Edit View Tools Help Adjust your computer s settings View by Category
52. e gt Language tab click Active Languages On popup window check the languages you need and click Apply By default all languages are selected As English and Traditional Chinese are the default system language they are not removable from this list Language Active Languages Import Export Active Languages Language Group S ui Message B Tooltip Select Language English nglish a M ip Dansk lic file File already exists or duplicate file name EMnyvik Espanol About Us z 3 About Us Francais Absolute PTZ Magyar Absolute Position Italiano Account Account and Password can not be blank Nederlands Account is duplicated Portugu s Account password mismatch Please try again F Pycckunh A3bIK Account password mismatch Please try again Ina Action TV 73 Cl Clear all Select All esk Deutsch Suomen kieli nay Bahasa Indonesia AAG Polski Romana Svenska T rkce A vg ACTi Connecting Vision CMS 2 0 System Administrator s Manual Edit User Interface Wordings Each language file contains four editable string tables Each table displays the default wordings in English and the translation in target language To view the string table 1 Select the language from Select Language dropdown list then select a table from the Language Group list on the left column Mn ul Message lic file File al
53. e Type Account Password 2 On the Add Source window fill in the following Add Source fields and click Apply eName title of this NVR INR eHost the NVR s IP address pe 172162667 44 ePort the NVR s port number Be Account admin ePassword the Administrator s password of this NVR By default all the devices in the NVR will be automatically added to CMS server after you click Password TITTET Receive Event Message Auto Import All Devices in Source Apply If you want to select only the desired devices rather than import all the devices at this stage de select Auto Import All Devices in som Source before clicking Apply 43 vg ACTi Connecting Vision CMS 2 0 System Administrator s Manual Import Devices from NVRs In most cases with limited licenses you do not import all devices of all NVRs to your CMS server After an NVR is added you may start selecting your desired devices to be imported to CMS server Once a device is imported on CMS interface you can 1 modify this device directly 2 see its live stream 3 receive the instant event notifications from this device and 4 watch the recorded video of this device 1 On All Sources list select this NVR the Using Devices list on the right will display the imported devices By default all the devices of an NVR were already imported as you added it to CMS server Source Source Setup List Settings Q Jx
54. e Unified Settings Assign New Source Default 4 INR New Device Default 2 ACTi 3 ACTi rain Click Apply on the top to save the settings Add Users To create a user account with on CMS server 1 Select Uses 7 and click Add button 2 Select User Type as Customized User or Domain User eCustomized User an account created and managed on CMS server only You will input an account name its password and e mail address for this User eDomain User an account that already exists in Active Directory database within the domain Since this is an existing account in your domain you will have to select this account from Account dropdown list 3 Insert user account name password and the account e mail For Customized User 4 Assign this created user account to a specific user group 5 After you click Apply this new user will be added to the list on the top Deletes os a Add New User w User Groups S users in p 7 Clear an A Select Al og Users Email Group Name User Type Customized User reser Account Ziop Lee Name Password Email User Groups Administrator 40 ACTI Connecting Vision We LA CMS 2 0 System Administrator s Manual CMS server provides a procedure to help Users who have forgotten the password retrieve the original information which relies solely on the e mail address authentication It is strongly recommended that you input an e mail address that this
55. ecommended if you use familiar programs and visit familiar websites Never notify Cd ma Disable UAC in Windows Vista 1 Goto Windows Control Panel click User Account and Family safety A System and Maintenance User Accounts and Family Get started with Windows Safety Back up your computer Set up parental controls for any user i Add or remove user accounts an Security Y Check for updates Appearance and Check this computer s security status ae I Personalization Allow a program through Windows e Change desktop background Firewall Change the color scheme Adjust screen resolution Network and Internet View network status and tasks p E Set up file sharing Clock Language and Region JE Change keyboards or other input methods Hardware and Sound 4 Play CDs or other media automatically 3 Pri ad d Ease of Access Let Windows suggest settings Optimize visual display Mouse Programs Uninstall a program Change startup programs Additional Options PETN 2 Select the account then Turn User Account Control on or off 3 Onthe Turn on User Account Control UAC to make your computer more secure window uncheck the Use User Account Control UAC to help protect your computer Click on the OK to apply you will have to restart the computer for this change to take place Gr Tum User v 3 Search File E
56. erver computer starts up and resides in the system tray You may double click the icon to open this tool E i E Customise CMS Server Status You may observe the CMS services status on Service tab b CMS2 Administrator Too Service Services Server Name Status Active Event Handler Service h f ry tive Media Serve Active Service Manage Change Server Port On Settings tab input a new port and then click Apply gt CMS2 Administrator Tool Setting Local IP Address ort Host Root Authentication Digest 3 PA ACTi Connecting Vision CMS 2 0 System Administrator s Manual Change Authentication Method You may enable the Digest authentication other than the basic way With this method when logging in to CMS server User s credentials are encrypted using MD5 algorithm In this way there is more secure protection to prevent from unauthorized access Please also note that with Digest authentication method enabled a mobile client user or a domain user will be blocked from CMS system b CMS2 Administrator Tool Setting 5
57. etup Event System Status Request Log Search Time UserAccount Select All E source Date Time Description User Account You may filter the activities performed by a specific user CMS System Log Search Time 2013 04 29 Select All User Account Select All Select All ceo deckard cain test User Account Description NVR Source Device You may filter the activities related to a specific NVR or a device CMS System Log Search Time 2013 04 29 M 16 49 Type Select All User Account Select All Source 1 ADR Branch 2 ACTi 1 1 ADR Branch 7 ACTI 2 1 ADR Branch 9 ACTi 1 ADR Branch 11 ACTi 2 MobileGO 1 11F_Entrance 1 ADR Branch 2 MobileGO 3 WEN Office Date Time Description 2 MobileG0 2 11F Lab 2 MobileGO 3 7F Office Area A 2 MobileGO 4 7F_Office PTZ 2 MobileGO 5 7F_Office Area B 2 MobileGO 6 7F_Office Area All 3 WEN Office 1 New Device 58 ACTI Connecting Vision 4 Vg ACTi Connecting Vision CMS 2 0 System Administrator s Manual Read the Log The search result will show 1000 records before and after your query time You may click the pagination buttons EA io navigate earlier or later records If there is an icon on the top right corner of an entry click it to view the full description content CMS System Log Source id 2 Device id 1 ScheduleConfig Device PreBuffer 5 PostBuffer 30 RecordingKeepDays A log entry contains several kinds
58. hich means the current status of this server is invisible now J a So a pa ACTI Connecting Vision CMS 2 0 System Administrator s Manual Event Management Under CMS s management an event detected by a single device can be notified not only to the NVR clients but to CMS clients at the same time For example once a camera detects a motion both an NVR client and a CMS client can receive the alerts via emails To do so you have to set even rules in CMS Setup page gt Event tab The event rules set here will be independent from those set on NVR Motion is detected CMS Event Rule Y A Beep Alert I a a amp 2 p GE Meee p L m N sa ee E mail Camera p NVR Server CMS Server Server disk is full a ACTI Connecting Vision 4 CMS 2 0 System Administrator s Manual How to Edit an Event Rule Go to Setup page gt Event tab All the editable event rules are listed on the right Source Setup List Q x a Ba All Sources 2 Filter All EE TINR gt l 2ENR Source NVR Status Event Rule All Events Event Source Loss Source Recovery Schedule Service Start Schedule Service Stop Disk Full Disk Is Available Disk Not Found Source Loss Source Recovery Schedule Service Start Schedule Service Stop Disk Full Disk Is Available Disk Not Found Event Name Source Loss Source Recovery Schedule Service Start Schedule Service Sto
59. ick Login to log in to the system The login process of Workstation is very much the same as that of Web browser CMS Workstation A Server IP amp Server Port In Server IP field key in localhost or 127 0 0 1 Server Name if CMS Workstation is on the same computer Server P N with CMS server If you are connecting from a Server Port non server computer please input the IP Password 220 228 146 22 Initial Page Language In Server Port field key in the port number Account B a address of server computer for example default is 80 E B Enter Account 8 Password F Account non case sensitive Admin default Password case sensitive 123456 default C Choose the Initial Screen CMS user interface consists of three main module screens Live View Playback and Setup you may choose one where you would like to enter after logging in Default is Live View screen D Language Choose a Ul language from drop down list 32 PA ACTi Connecting Vision CMS 2 0 System Administrator s Manual E Remember Login Information To have CMS2 Workstation remember the Account Password your BO choices of Initial Page and Ul Language simply check Remember MEMES login info Click Don t Remember will clear your input text and reset Snapshot All View Manager to default Map Image Manager Custom Panel To directly enter the desired page every time you log in fro
60. ion An gt i E ion Angie Right click on the device icon select APA Vision Angle Step 7 Adjust the Channel Size amp Layout e Adjust the channel size Click E on right lower corner of the channel window drag and then release r 7 ACT 2 A 9 ACT Se 11 ACT TU MobileGO w 11 Entrance reo M 2 11F_Lab mo M 3 7F_Office Area A mo Y 4 7F_Office PTZ no M 5 7F_Office Area B me 6 7F Office Area All gt ES 3 WEN Office e Switch channel windows Click on a channel title until the cross arrow lt gt appears hold it to drag this device or map to your desired channel Step 8 Save the View Click E on View Toolbar to save it Step 9 Set Default View To set a View as default select it in the View List panel and then click on View Tool Bar By next time you log in you will directly enter this View 66 ACTI Connecting Vision p CMS 2 0 System Administrator s Manual Step 10 Set Default Hotspot Channel Optional By system default the global hotspot channel will always be the top left one You can set any other channel on your live view screen to be the default hotspot channel Right click on the channel and select Default Hotspot then click g on View Tool Bar to save it Step 11 Set Fisheye Camera Mode Define a view for a fisheye camera channel by selecting its mode and using ePTZ control Please note that the maximum number of fisheye channels on the
61. its name in Name field 6 You may change a group s Group Type Upon the change for example by changing a group from Private to Public all the views belonging to it will be open to every User Click this icon to add a new group Mi p m Click this icon to delete a selected group Click this icon to copy a selected group to another group 0000 Click this icon to move a selected group to another group View Manager x O O OF Group Type o 11F Entrance 7F E PEA 7F Private ss ACTI Connecting Vision 4 CMS 2 0 System Administrator s Manual Set View Link By creating a link button on a map view you can directly be linked to another view On the picture below shows how to create a link button to 7F View on 11F map Select a map View on which you will place a link button to another view Click L on View Tool Bar to enter edit mode From View List drag the target View to current View a link button will appear Click on View Tool Bar to save it gt PIN gt Set View Patrol You may have the saved Views patrol in turns In this way the views in different area in your site may cycle through themselves for you automatically 7F Office PTZ H HH HH A 7 2 i a ME Office ek EE 11F i ad All 11F Create Patrol Instant Patrol Device 4 Pi All Sources El 1 ADR Branch 4 Be 2 MobileGO rec M 1 11F Entrance ree MM 2 11F_Lab rec M 3 7F Office Area A
62. ls synchronously Snapshots or video 44 segments can be taken from A q O w a oee o f p pa gt EEN ory Le a Ne 71 vr _ ew za i i i SSS eas Y s Yo NE gt van S kr wis E playback files Recorded files can also be exported to AVI format here This module includes user setup NVR source device setup TV Wall setup event setup and CMS system wide settings 3s PA ACTi Connecting Vision CMS 2 0 System Administrator s Manual Manage Users The User Groups Users page allows you to 1 manage the access permissions of different user groups 2 add users to or delete them from user groups 3 assign users to specific user group This chapter will take you through these settings Access Permissions In CMS the access permissions are managed by User Groups User Groups defines which CMS operations and NVRs are allowed for the group users Different User Groups will have different access rights For example an Administrator User is allowed for the complete operations in CMS system while a standard User may only be permitted to see Live View and do Playback with limited NVRs The chart below displays an example consisting of different employees as CMS Users and their access rights in this system Limited Group Monitor Security Group Playback Monitor Administrator Playback Group Setup _ Overview Go to Setup page gt
63. m this PC check Remember login info then Auto Login to skip the Login page Go If your computer may be accessed by someone else you might MN kan consider not to use either of these functions an Stretch Remove All Connected Users To cancel auto login on title bar click EJ gt Logout to return to login pe page and this function is cancelled Logout F Retrieve the Forgotten Password Please refer to D Retrieve the Forgotten Password on page 31 G Server Name Server Sites List CMS2 Workstation can remember multiple server sites and their login settings and show the site lists on Login window To add a new site CMS Workstation 1 Click in the Server Name box and input the server site name Server Name 2 Fill in the other fields If you disable Server IP the Remember Account Password Server Part then only the Server Name Server IP Account and Server Port of this server site will be Password remembered Initial Page 3 Click Save 4 After a server site is saved it will be Language z shown on Server Name dropdown list You may click on its name to enter its Login window or k l to delete it from the list Server Name Server IP Server Port Account Password 3 4 ACTI gt Connecting Vision CMS 2 0 System Administrator s Manual 5 You can export the saved server sites or import it to another Workstation client computer Access CMS server via CMS2 Work
64. nager Select View and then Select columns and enable the PID Process Identifier to appear on search results Please also make sure Show process from all users is enabled 4 On Task Manager Process tab locate the PID number of the service using port 80 The service name is shown under Image Name column 18 Windows Task Manager File Options cmd exe iexplore exe taskmgr exe GoogleToolbarUser 32 exe conhost exe wilcomm exe Dropbox exe CCC exe WINWORD EXE jusched exe MOM exe msnmsgr exe explorer exe iexplore exe dwm exe AcroRd32 exe OUTLOOK EXE taskhost exe iexplore exe AcroRd32 exe Processes 58 CPU Usage 15 Select Process Page Columns Select the columns that will appear on the Process page of Task Manager PID Process Identifier User Name session ID CPU Usage CPU Time Memory Working Set Memory Peak Working Set Memory Working Set Delta Memory Private Working Set Memory Commit Size Memory Paged Pool Memory Non paged Fool Page Faults Page Fault Delta Base Priority Physical Memory 67 Condition 2 Why can t I install Active X controls after logging in ActiveX Control components are essential for CMS server to present user interface The message below will show if these controls were not installed 29 CMS 2 0 System Administrator s Manual p aX e http localhost 2 NR ax int YF 93
65. ntent within this box is a tip A tip gives you an alternative method to easily or quickly achieve an objective usually for specific conditions 3 www acti com PA ACTi Connecting Vision CMS 2 0 System Administrator s Manual Related Documentation Since this manual focuses on how to accomplish the tasks for system installation and configurations there is very limited information about operation wise directions for End Users who will be operating CMS server system To obtain the instructions on use of CMS applications such as monitoring and playback please download the latest ACTi CMS 2 0 User s Manual from ACTi Corporation website via http www acti com CMS2 4 www acti com PA ACTi Connecting Vision CMS 2 0 System Administrator s Manual Legal Notice Disclaimer e The information contained in this document is intended for general information purposes ACTi Corporation shall not be liable for errors contained herein or for incidental or consequential damages arising from the furnishing performance or use of this manual e The information contained herein is subject to change without notice e The English version of this document is the official one for all purpose All the translated versions are provided as a convenience Any discrepancies or differences created in the translations of any other languages are not legally binding Copyright Copyright 2003 2013 ACTi Corporation All Rights Reserved Tr
66. nual Remove the whole map Right click on the map and select Remove eManage maps All the uploaded images are managed under Map Image Manager On Live View screen you may go to E gt Map Image Manager to view upload or delete the maps Map Image Manager Upload Image Browse C Gear All Select All floorplan jpg Step 6 Add Devices to the Map Pull a device from Device List to the map ee gt F DLR oF AHA 5 6 BJ m fm All Sources a Bl 1 ADR Branch a Be 2 MobileGO rec AM 1 T1F Entrance rec AA 11 Ja a SEE ES PEs rec fl 3 7F_Office Fea A MO toto hee a esop A rec 4 7F_Office PTZ Nene SS Su 1816 ZN rec M 5 7F Office Area B iss E ron JE es 6 7F Office Area All aj 5 Vi it 65 3 WEN Office bi Rop e To remove this device from map Click e To move this device phd IIA CH li TJE J S ms A se L Lp EE E a EG j y Ta Tiar Ta Tay a a DE i rrej ar E O a a Pay F ey a A pr Left click on the device icon and drag To change the pointed direction Mouse over the viewing angle area left click on the clockwise arrow to turn the direction 5 ACTI Connecting Vision 4 CMS 2 0 System Administrator s Manual e To adjust precise pointed direction Ta Vsion Angie S e Right click on the device icon select 272 Mo Pointed Direction gt Pointed Direction 2 180 180 e To adjust device s viewing angle is
67. o the latest version 2 Suitable System Specifications Ensure that the server computer meets the minimum system requirements 3 Uninstall Previous ACTi NVR or CMS Products As the previous ACTi NVR server software NVR 2 X or previous CMS server software CMS1 X cannot co exist with CMS 2 0 server on the same computer please uninstall their main program and patches from Windows gt Control Panel before installing CMS 2 0 server Please also manually delete the program folder By default this folder ACTi Corporation is under C Program Files Gr Computer Local Disk C Program Files gt v Search Pro File Edit View Tools Help Organize v a Open Include in library v Share with v Burn New folder v qm a TE a odified X Favorites Name Date modifie d Type Recent Places 1 ACTi Corporation 2013 3 21 FF 08 File folder I Downloads Ji Adobe 2013 2 5 F05 07 File folder 45 Dropbox Ly Adobe Media Player 2012 9 21 EF 09 File folder HE Desktop i AMD APP 20 23 FF File fold di AMD AVT 2012 5 23 F12 File fold HZ Desktop de ATI 2012 5 23 K12 File fold 3 Libraries di ATI Technologies 2012 5 23 F12 File fold Documen t e Bonjour LEFI File fold dM B ca 1 11 File fol res i ACTi Corporation Date modified 2013 3 21 F 08 12 File folder 4 Turn off UAC in Windows UAC User Access Control is a security setting that restricts access in
68. obileGO Type User Operation Setup Dev User Account admin M Device Select All Export System Log Time Duration 2013 0428 39 2013 04 29 Source 2 MobileGO y Type User Operation Setup Dev y User Account admin Device Select All o Cance Ja a Apply NVR Source System Log As the CMS administrator owns the same privileges of an NVR administrator it is able to acquire the NVR system log from CMS interface Unlike CMS System Log NVR Source System Log records an NVR user s activities on NVR Click a enter Source System Log specify the NVR Source name and other criteria CMS will start searching Source System Log Search Time 2013 05 03 18 36 Source 1 ADR Branch y Type Select All H User Account Select All H Device Select All y Search Export Date Time User Account Description 60 ACTI Connecting Vision pA CMS 2 0 System Administrator s Manual Customize Views After all NVRs and devices are added you may start customizing the views for different users and purposes This chapter will teach you how to add video source arrange the channels and manage live view layouts In CMS system a View refers to the layout where the live images of Cameras or Maps are placed in proper positions to suit the monitoring purpose This is very similar to a camera group which often consists of cameras in the same physical location For example a View named 11F Emap amp Camera may contain
69. on Action In general it is suggested that you always save a modified language table with a different file name in a location other than default system language folder on server computer C Program Files AC Ti Corporation CMS2 Language then import it to use In this way you can avoid overwriting the original language file 75 ACTI lt gt Connecting Vision CMS 2 0 System Administrator s Manual Display Configurations You can change the user interface style by arranging the main screen and Panel Device List on the right or left Go to Setup page gt System tab gt Settings scroll down to the User Interface Style section select the setting style then click Apply The change will be applied upon your next login System Source IU Source Name Device IV ur Settings Controller Export Video Settings License Export file path Snapshot OSD Backup Restore Snapshot OSD Date and Time Source ID Source Name 7 Workstation Device ID Device Name User Interface Style Live and Playback UI Setting 1 PA ACTi Connecting Vision CMS 2 0 System Administrator s Manual Video amp Snapshot Export Configurations By default the snapshots taken by Users on Live View and all exported video files are saved to the current client s Desktop You may configure the destination by selecting another available file location on your clients computer Go to Setup page gt System tab gt Settings in Expor
70. onfigurations done on NVR site will not be synchronized with CMS server actively For example an NVR administrator may replace several cameras which have also been imported to CMS server with new ones and therefore the CMS site would lose the connections between those replaced cameras On CMS site you can synchronize with an NVR server via one click 1 Go to Setup page gt Sources tab on All Sources list select this NVR 2 On the right click Sync Devices button 3 Click Apply Whenever your CMS pe PEER connections with certain devices it is always suggested that you click this button Syne Devices first since the loss of connection probably resulted from some changes done on the NVR site You may turn off the status display of an NVR server and its devices shown in the Source Setup List On Source tab select the NVR server under All Sources list and de select Receive Event Message Manage Multiple NVRs You may centrally manage multiple NVRs on the All Sources Setup List easily Go to Setup page gt Sources tab Under lists all the NVRs you added Search an NVR To locate a specific NVR in the All Sources tree you may input the keyword in its name in the search bar click Bo start searching and click to show all sources a vg ACTi Connecting Vision CMS 2 0 System Administrator s Manual Source Source List a Ba All Sources 2 gl VINR Available License in CMS 3 16 _Jclearan
71. ore i5 2 4 GHz Intel Core 17 920 2 67 GHz CPU ServerPC No Live View Intel Core 2 Quad 2 4 GHz Intel Core i5 2 4 GHz Remote 11 16 Intel Core 2 Quad 2 4 GHz Intel Core i5 2 4 GHz Client PC 17 64 Intel Core i5 2 4 GHz Intel Core i7 920 2 67 GHz RAM 4GB 3 pera Windows 8 Windows 7 Windows Server 2012 Windows Server 2008 4 Browser Internet Explorer 9 0 and 10 0 Network Ethernet 1000 Base T recommended Display Resolution 1024 X 768 or higher For a system that has more than 1600 channels or more than 16 live view channels should satisfy Recommended PC Spec for good performance O S Windows 7 latest service packs Browser Internet Explorer 9 Web client CPU Intel Core 17 920 2 67 GHz RAM 4GB Display Resolution 1080p Network Adapter Ethernet 1000 Base T Recommended PC Spec 1 These specifications are based on following camera settings Single stream mode gt 1280x1024 3Mbps 18fps MPEG 4 Dual stream mode 1280x1024 3Mbps 18fps H 264 recording 640x480 Quality 100 18fps MJPEG live view 2 Live view of multiple channels requires good hardware for smooth performance lf your live view performance is not satisfactory please reduce the number of channels viewed at the same time and use Layout Patrol to scan through all the channels or views instead 1 PA ACTi Connecting Vision CMS 2 0 System Administrator s Manual 3 Please use 64 bit system if your computer has more than 4GB RAM Micro
72. ox HZ Desktop BZ Desktop Filename EET ay elie Save as type XML File xml Important Notice The license data is not included in the system backup file You have to preserve the license key information provided in email or printed card to you after the purchase takes place PA ACTi Connecting Vision CMS 2 0 System Administrator s Manual Step 2 Back up CMS System Log Optional The system log records the operations Users perform during logging in to CMS server You may export the system log of latest three days as csv file as backup Please refer to the section in this manual Export the Log on page 60 for instructions Step 3 Back up NVR Source Backup Optional You may also back up individual NVR s system on Setup page gt System tab gt Source tab This backup file is the same with that made on the NVR interface which contains the entire system settings of an NVR server and its customized Views On Source tab select your desired NVR and enter its sub category Maintenance Click Backup select a file destination path and click Apply Source 5 l P x Source Backup Restore Source Setup List Language Import Export Ql x Ba All Sources 2 TINR a Users s User Groups es Users Storage 2 System 5 Settings Y License A Maintenance Wc All Devices 3 5 PA ACTi Connecting Vision CMS 2 0 System Administrator s Manual Restore
73. p Disk Full Disk Is Available Disk Not Found Source Loss Source Recovery Schedule Service Start Schedule Service Stop Disk Full Disk Is Available Dick Nat Enund C Clear All Select All Response An event rule set for an NVR will trigger actions to notify CMS client 1 Select an NVR source to edit an NVR event rule There are seven types of NVR status that can be set as event triggers Source Loss Source Recovery Schedule Service Start Schedule Service Stop Disk Full Disk is Available and Disk Not Found Source Setup List 4 Bp All Sources 3 All El 1 ADR Branch gt gz 2 MobileGO El 3 WEN Office Source 2 MobileGO 2 MobileGO Event Edit MobileGO Action Audio Alert Beep Execute Command Enable Event Name All Events Event Source Loss Source Recovery Source Loss Event Name Source Loss Source Recovery C Clear All Select All Response Send Mail Send Mail 2 Highlight the rule you wish to edit Double click the Response field to edit the response action 3 On Event Edit window you can enable multiple response actions by first checking the box es to enable the items 50 pA CMS 2 0 System Administrator s Manual Action tems Function Description Audio Alert Beep Duration secs Audio Alert Audio File Path Times 1 30 Execute Command Enable Command User List Select User Account A
74. r s Manual Back up System Data Making regular system backups is always recommended in case of unexpected disasters or accidents that may damage CMS server Other than this you may need to perform an on demand backing up to 1 migrate the whole CMS server data to another computer or 2 re install the CMS server on current computer There are several types of data on CMS server essential to your surveillance system please consider your purpose and follow the below instructions to create their backups CMS Settings Backup CMS server can create a backup file of the whole system settings within one click The settings being backed up include the following properties you set for system 1 Users 2 Imported NVR Source amp Device properties 3 Event Rules 4 System gt Settings User Interface Style Joystick and 7 the saved Views in Live View page and 8 TV Wall Server information and TV Wall Views Step 1 Back up CMS System Settings 1 Goto Setup page gt System tab gt Backup Restore 2 In Backup section click Browse to select the destination for backup file the file will be saved as Backup YYYYMMDD xml file Then click Backup to export the file Configuration y Settings Backup y as Controller e Save As a A sa License Restore Gori CMS Backup a Backup Restore A Workstation Organize v New folder JE v Ft Favorites E Recent Places de Downloads 25 Dropb
75. rd then Auto Login to skip the Login Snapshot All page If your computer may be accessed by someone without proper View Manager authority please DO NOT use either of these functions Map Image Manager Custom Panel To cancel auto login on title bar click EJ gt Logout to return to login page sulfat and this function is cancelled 4 Hide Title Bar Stretch D Retrieve the Forgotten Password Trail CMS Server can send the password of the User s account to the saved email onnected Users address To have Users be able to use this service please make sure 1 the or Update Profile SMTP settings have been configured refer to How to Setup SMTP Settings Logout for Event Rules on page 55 and 2 a valid email address has previously lira 052 naow been saved in Setup page gt Users tab gt User list Forgot Password The email address input in Forgot Password window should match the one under your User account saved in CMS server Email gt PA ACTi Connecting Vision CMS 2 0 System Administrator s Manual Access CMS Server via Workstation CMS Workstation includes a set of programs that provide interface between users and the CMS server It may be installed on the same PC as the CMS server or on a separate client computer Double click the shortcut icon on your desktop to execute this workstation paris application Login Fill in the following fields then cl
76. ready exists AVI About Us About Us Absolute PTZ Absolute Position Account Account and Passw Account is duplicate Account password I Account password t Action Language archivos lic El archivo ya existe o tiene nombre duplicado AVI Acerca de nosotros Acerca de nosotros Absolute PTZ Posici n absoluta Cuenta La cuenta y contrase a no pueden quedar vac a La cuenta est duplicada El usuario y password no coinciden Por favor int ntelo de nuevo El usuario y password no coinciden Por favor int ntelo de nuevo Acci n 2 Your target language will be displayed on the right column while the default system language English appears on the left for reference Click in any field on right column to customize your desired wordings and click Apply to overwrite the current Language Language Group Select Language Espa ol ar ul English anguage Message Tooltip lic file File already exists or duplicate file name AVI About Us About Us Absolute PTZ Absolute Position Account Account and Password can not be blank Account is duplicated Account password mismatch Please try again Account password mismatch Please try again Action archivos lic El archivo ya existe o tiene nombre duplicado AVI Acerca de nosotros Acerca de nosotros Absolute PTZ Posici n absoluta a cuenta y contrasefia no pueden quedar vacia a cuenta
77. rowser client open the browser and set the CMS server IP as default homepage 4 Set your browser or Workstation application to start right after Windows has started Click Windows Start gt Programs gt Startup to open the Startup Internet folder and drag the application shortcut into it In your case you will have to Fool drag the Internet Explorer shortcut or CMS2Workstation shortcut into the OS Startup folder O 5 The next time you start Windows CMS live view will be running CMS2Workst ation automatically and you may start monitoring the system in no time 7 ACTI Connecting Vision 4 CMS 2 0 System Administrator s Manual Customize System Language CMS server supports multiple languages for user interface display There are already several translated language files in the server system Each language is open to customization based on your own needs This section will describe how to choose or customize language strings for your site Change System Language You may decide which languages to be selectable on Login screen The chosen languages will appear on the Language dropdown list CMS Workstation Server Name Server IP 172 16 26 91 Server Port 1018 Account Password Initial Page Language English English Deutsch EAAnvik Espa ol Suomen kieli Francais ENE Bahasa Indonesia Italiano BE Nederlands Polski Turkce Ti ng Viet REA REE Tay Go to Setup pag
78. s is done click Finish InstallShield Wizard Complete The InstallShield Wizard has successfully installed ACTi CMS Server v2 0 05 Click Finish to exit the wizard Back Finish Cancel 5 After the installation completes connect to http localhost port number with Internet Explorer browser you will see CMS Login page If IIS Web Server has been installed on the computer and you are asked to restart the computer during installation process please 1 Choose es I want to restart my computer now to restart right away 2 After the computer reboots this install shield will automatically continue the installation 2 PA ACTi Connecting Vision CMS 2 0 System Administrator s Manual Workstation Installation CMS2 Workstation provides interface between users and the CMS server It may be installed on the server computer or on a separate computer with internet access to CMS server Install the Software 1 Execute install the shield applicatior EX 2 Follow the onscreen instructions of InstallShield Wizard accept the license agreement and proceed ACTI D Connecting Vision License Agreement Please read the following license agreement carefully Important Notice Please read the terms and conditions of this license agreement carefully before installing the software This end user license agreement EULA is between you either an individual or a single legal entity and
79. soft Windows operating system has limits on memory and address space regardless of the real or virtual memory available on a particular computer Take Windows 7 Professional for example the maximum physical memory for a 32 bit X86 system can address is 3 5 GB even though 16 GB of RAM has been installed on this computer Therefore if you consider increasing the computer s multi tasking capability by adding more RAM you will need a 64 bit version of Windows to take advantage of it all Please visit the link below for more memory limitations on various Windows platforms http msdn microsoft com en us library aa366778 28VS 85 29 aspx physical_ memory imits windows 7 Besides the limitation mentioned above you may find the usable memory displayed on gt Computer gt Properties is still less than actual installed memory This is acommon symptoms of all Windows platforms please find explanations and solutions in this Windows official support document http support microsoft com kb 978610 en us and htto windows microsoft com en us windows 7 taking the mystery out of 64 bit windows 4 Please make sure your operating system Is fully patched with the latest service packs 1 PA ACTi Connecting Vision CMS 2 0 System Administrator s Manual Prerequisites Please preview these prerequisites below and make sure they are met before installation 1 Upgrade All the NVR servers Please upgrade all the NVR servers t
80. stallation on page 18 6 Check if the Log in to CMS to check if you can see the Log in to the System on installation is login page On server computer type page 28 successful http localhost port number in browser s URL bar 7 Activate the license Activate your license key to get your required number of channels ready for adding devices System Setup tem Reference Connect external Attach external devices such as the joystick Joystick on page 78 devices speakers or microphone to the client computer Create User Groups Configure user group permissions and Manage Users on page amp Accounts create required user accounts 36 CMS server configure their settings 36 Configure NVR Devices Settings on page 46 Configure e mail Fill in the e mail properties and test if CMS How to Setup SMTP settings server succeeds in sending e mails to the Settings for Event Rules test e mail address This step is necessary if on page 55 you will use this service for event handling 10 i NVR source to Add NVR servers and devices and Add an NVR on page Configure Event rules Set up the event rules How to Edit an Event 12 Pa ACTI Connecting Vision CMS 2 0 System Administrator s Manual i Live View Setup Item Reference 13 Create Views for Create views and set patrols Customize Views on users page 61 Backup System Settings 14 Create a system Create a backup file of current system B
81. station go to Setup page gt System tab gt Workstation A Export current server sites list Click Browse to select a folder to save the list and then click Export This file will be saved as an xml file B Import a server site list Click Browse to select the xml file and then click Import The server sites will appear in Server Name dropdown list on Login window of your next login System Settings Display Performance Setting A ss Controller Enable Q Lower display frame rate when current layout is above License Lower display frame rate when CPU usage is above w Backup Restore Server Site Export Import 34 ACTI Connecting Vision p CMS 2 0 System Administrator s Manual Set up the System This chapter will guide you through everything you need to know in System Setup procedure from first time connection with CMS server to general system configuration CMS Main Screen On the right are link buttons to three CMS major functions 1 Live View 2 Playback and 3 Setup You can click the orange button to enter the function page Live View In this module you can see live view from NVRs perform PTZ operations with a mouse or a E joystick view system log receive alerts on the event panel set view layouts perform manual recording or take a Snapshot Playback You may search and play existing recordings in multiple channe
82. t Video Settings section click Browse to choose the file path You may also define what information is printed on each snapshot by checking the items Date and time Source ID Device ID Source Name and Device Name These configurations will take place after you click Apply pe Settings Video Title Setting N Controller License Export Video Settings Backup Restore Export file path Workstation Snapshot OSD User Interface Style Live and Playback Ul Setting 7 PA ACTi Connecting Vision CMS 2 0 System Administrator s Manual Joystick In CMS other than user interface PTZ panel and mouse operation you may also control the PTZ movements by physical controllers CMS supports two types of controllers which both feature in a joystick with twelve buttons for users to assign specific actions y A Model IP Desktop Model Extreme 3D Pro Manufacturer CH Products Manufacturer Logitech How to Install the Joystick 1 Log out from CMS client interface 2 Connect the controller device to your computer To make sure the device is installed properly open Windows Start menu and enter Devices and Printers to check the status 3 Log in to CMS server go to Setup page gt System tab enter Controller section and select your product 7 Rems 4 You may assign specific commands from dropdown list to buttons 1 12 of the controller When setting is don
83. te to clear this rule Source Setup List 7 Clear an I Select All a Bp All Sources 2 All Events Clear v se gl TINR a A 2 ENR a M lt All Devices 11 2 STORAGE ROO m 2 STORAGE ROOM 1 Confirm TV Wall 1 View View Set 1 m 3 Marketing 2 STORAGE ROO m 4 STORAGE ROOM 2 Devices Event Event Name Response 2 STORAGE ROO m 5SFAEI Click Apply to delete the selected item 9 FRONT DOOR 2 STORAGE ROO or click Cancel to delete later betes 2 STORAGE ROO m 12 OFFICE 3 em 13 OFFICE 4 2 STORAGE ROON 14 FAE WEST 2 STORAGE ROO ar 15 FAE EAST 16 FAE MIDDLE How to Setup SMTP Settings for Event Rules CMS supports email notification sent through an SMTP server You can specify the email and server settings here 1 Goto Setup page yen tab Settings gt Email amp SMTP Settings N s Controller B Email Server smtp acti com Sender Name wen cheng SMTP Port 25 Sender Mail wen cheng acti com 9 License W oe Backup Restore rer wen cheng Workstation Password e Security None SSL sene rest a You must configure mail setting to send mail when event occurs Fill in each of the following fields Field Name Description Input the senders SMTP server address Only alphabets numbers and the symbols _ are valid Set the SMTP port allowed value is from 1 65535 default is 25 Input the name of the SMTP server account Only alphabets n
84. the 11F floor plan and the cameras actually placed on 11F On CMS Live View a saved View not only remembers 1 layout style 2 which channel to display which camera 3 but the fisheye view mode for fisheye cameras only Live View Interface Overview View Toolbar AY O 2 MobileGO 1 11F_Entrance 2013 04 30 15 4 amp 2 MobileGo 6 7F_Office Area AN 2013 04 30 20000 oe 57F Office Area B 201 3 04 30 1 2 MobileGO 4 7F_Office PTZ 2013 04 30 15 4 E Ei 5 DEE gt 1 View Toolbar Provides 24 options for layout styles and the functions keys for editing a view 2 Channel Each channel window may display a camera view or a map In edit mode you can adjust the channel size at will 3 View List All the saved Views are shown here On Live View you can go to gt View Manager to group and manage these views refer to Manage the Views on page 68 4 Device List In edit mode drag a camera from here to your desired channel vg ACTi Connecting Vision CMS 2 0 System Administrator s Manual Step 1 Create a New View On View Tool Bar click the Create View button mi input the View Name add a New Group for this View and decide whether this group is to be Public or Private and then click Apply O The views under Private View Group are only available to the User who created them The views under Public View Group A are open to every User Create View View Name New View Og Add New Group
85. umbers and the symbols _ are valid Input the password of the SMTP server account Only alphabets and numbers are valid Certain webmail providers provide the SSL TLS encrypted SMTP connections to secure your data when sending receiving e mails Please check if the SMTP 55 PA ACTi Connecting Vision CMS 2 0 System Administrator s Manual connection settings you use especially the SMTP Port now require to enable either SSL or TLS Sender Name Input the name or title of the sender You may input a name different from the account name Sender Mail Input the sender s e mail address which should be the same account you set for SMTP server 2 As all necessary information is filled in click Send Test Mail to try sending an email according to your settings and then log in to your SMTP server to check incoming emails If the test mail is sent successfully CMS server is ready to send out emails 3 As the settings are confirmed click Apply to save 56 4 ACTi Connecting Vision CMS 2 0 System Administrator s Manual System Log The activities performed by logged in Users are recorded on server as System Log With the access permission a user may view search and export this record for analysis or investigation This section will provide the instructions on how to read and search data in the system log System Log is one of the resident buttons on top of CMS server user interface
86. y database including account name and e mail address will be imported to CMS server Se User Groups Select C Clear An Select All User Type User Account User Name Password Email Group Name Customized User admin i ini Users Admin Administrator Domain User wen chenq Wen Chena Wen Chena ACTi com User Whenever the Domain User client tries to log in to CMS server CMS server will first verify if this account exists in CMS server database if not it will then have Active Directory verify the user account and password As Active Directory owns the privilege to create edit and delete domain users the Domain User s account and password are not editable through CMS user interface but via Active Directory Administrative Tool 4 4 ACTI Connecting Vision CMS 2 0 System Administrator s Manual Manage NVRs A CMS server manages multiple NVR severs whose fundamental building blocks are the cameras or video encoders The first thing you should do after you have registered the license is to setup your NVR connections in CMS Setup page In this section we will guide you through how to manage the NVRs and their devices Add an NVR To start adding a new NVR please follow steps as below 1 On Setup page gt click Source There is no source in All Sources list Now click Add Source Source Source Setup List Source List Available License in CMS 16 16 _ clearan A Select Al ID Name Sourc

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