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1. DA ink Version 1 0 02 12 2013 User Manual D Link Cloud Camera 1050 DCS 931L TU7Z7Z7Z7 7 TT TT TT T ee madl Manual Overview D Link reserves the right to revise this publication and to make changes in the content hereof without obligation to notify any person or organization of such revisions or changes Information in this document may become obsolete as our services and websites develop and change Please refer to the www mydlink com website for the most current information Manual Revision Revision Date _ ___ _ Desaiption ss February 11 2013 e Initial release Trademarks D Link and the D Link logo are trademarks or registered trademarks of D Link Corporation or its subsidiaries in the United States or other countries All other company or product names mentioned herein are trademarks or registered trademarks of their respective companies Copyright 2013 by D Link Corporation All rights reserved This publication may not be reproduced in whole or in part without prior expressed written permission from D Link Corporation D Link DCS 931L User Manual 2 Table of Contents Table of Contents P r dlUCt O VOR V W 4 di su 5sa5 5 yyi a da ke d k N AA HN AA NEN AWA 4 Package GON CCIUES sacececetecsssescexsicurivarstiesinisastpnsiecasasvanerersinchoasserseess 4 VSEM REGUM ENTS uy cc inu a kunc
2. D Link DCS 931L User Manual DCS 931L LIVE VIDEO SETUP MAINTENANCE STATUS HELP Helpful Hints N ni Network Setup In this section you can configure the wireless settings of your camera Save Settings Don t Save Settings Wireless Setup Extender Setup Dynamic DNS WIRELESS SETTINGS Image Setup Enable Wireless E SSID dlink Channel Motion Detection Connection Mode Infrastructure Ad Hoc und Detection Site survey WIRELESS SECURITY MODE ime and Date Security Mode None WEP WPA PSK WPA2 PSK out Save Settings Don t Save Settings 25 Section 3 Configuration Extender Setup This section allows you to setup and configure the wireless network extending feature of your camera Extender Mode allows your camera to extend the range of your existing wireless network You can choose to use the same network name and settings as your existing wireless network or you can create a new one Enable Extender Check this box to enable Extender Mode Mode DCS 931L LIVE VIDEO SETUP MAINTENANCE STATUS HELP Host Wireless This shows the name of the Host wireless network that the camera is _ Network Name connected to and will extend In this section you can configure the wireless extender feature of your camera which allows Aa ile lizard rkS you to extend the range of an existing wireless network You can choose to keep the same Wireless Setup wireless network name fo
3. Device SURUEILLANCE D Link DCS 931L User Manual 39 Section 3 Configuration Firmware Upgrade Your current firmware version and date will be displayed on your screen You may go to the D Link Support Page to check for the latest firmware versions available To upgrade the firmware on your DCS 931L download the latest firmware from the D Link Support Page to your local hard drive Click the Browse button and select the firmware file then click the Upload button to start the firmware upgrade Warning The firmware upgrade process must not be interrupted or the camera may be damaged When upgrading firmware do not unplug the camera or your PC or close your web browser until the process is complete It is also highly recommended that you use a wired connection for your camera and PC when upgrading firmware D Link DCS 931L User Manual Product DCS 931L irmware Upgrade SURUEILLANCE Firmware version 1 00 LIVE VIDEO SETUP MAINTENANCE STATUS HELP Helpful Hints Z z After finishing the Here you can save and restore your configuration restore the factory settings and or restart ries g A configuration settings for the camera your camera you you can save them to your hard drive for SYSTEM future use You can locate a previously Save To Local Hard Drive saved file and restore the n Load From Local Hard Drive Browse za camera by res g the Restore Configuration From File factory def
4. Wireless Installation Considerations that the wireless signals must pass through may limit the range Typical ranges vary depending on the types of materials and background RF radio frequency noise in your home or business The key to maximizing wireless range is to follow these basic guidelines 1 Minimize the number of walls and ceilings between your adapter and other network devices such as your Network Camera each wall or ceiling can reduce your adapter s range from 3 90 feet 1 30 meters Be aware of the direct line between network devices A wall that is 1 5 feet thick 5 meters ata 45 degree angle appears to be almost 3 feet 1 meter thick At a 2 degree angle it looks over 42 feet 14 meters thick Position your devices so that the signal will travel straight through a wall or ceiling instead of at an angle for better reception Building Materials make a difference A solid metal door or aluminum studs may weaken the wireless signal Try to position your access points wireless routers and other networking devices where the signal passes through drywall or open doorways Materials and objects such as glass steel metal walls with insulation water fish tanks mirrors file cabinets brick and concrete will degrade your wireless signal Keep your product at least 3 6 feet or 1 2 meters away from electrical devices or appliances that generate RF noise If you are using 2 4GHz cordless phones or
5. n nti NNN 4 IYO CE ea onneani Enei EEEN R 2 FO CANS e e e e e a e epepDp DpDpDpDpDperererererrrBXr E E 6 Hardware OvervieW ccccsssssssssecssssssssessesssssssssessessessssessesseseseees 7 gon r r an DNDNNDMKMDMM NaANhnP N gt Z yM y yZaAZ2yjd PO 7 REGE VI W onp r a E e 8 AEE a E EEEE A er 9 Zero Configuration SetUp s esessessessessesreesesseesesseeseeseeseeseesees 10 Camera Setup Wizard esseseseeseesesresesreseesessesesesessessesessesessesees 13 Windows S TS eesessessesessessesesseseseseesessesesseseeseseeseseeseeseseese 13 MIC USOT earr EE r rl r r ll r rl 14 Manual Hardware Installation 15 Wireless Installation Consideratione3 16 WPS PUSH Button SetUp s eseessssesessesresessesesresessessesessesesseseess 17 IVY GUI VK r E E E 18 Configura O Ll Ki i 44443455554552 u4 0 0000y n n eu Ee neitin 19 Using the Web Configuration Interface 19 vV Z rrreHHHHE E E HHH HH dd 20 ND a k EE EET 21 WIZA e e rp oarwr z2 21 Internet Connection Setup Wizard 22 Network SetUp sesessesessessesesresesseseesesseseseeseeseseeseeeesesss 24 D Link DCS 931L User Manual Wireless SetUp seeseesessesesseseesessesesseseeseseeseseeseoseseoseneesersese 25 Extender SetUp esesesesresesreseesessesesreseereseoseseeseoseseeseseesesseses 26 DYN DN SK yy ene
6. 21 Section 3 Configuration Internet Connection Setup Wizard This wizard will guide you through a step by step process to configure your new D Link Camera and connect the camera to the Internet Click Next to continue Select what kind of Internet connection your camera should use e DHCP Connection Default If you are connected to a router or are not sure which connection to use select DHCP Connection e Static IP Address This will allow you to manually enter your network settings for the camera If you are not sure what settings to enter check with your Internet Service Provider or network administrator e PPPoE Connection If your camera is directly connected to a DSL modem you may need to use PPPoE Enter the username and password provided to you by your Internet Service Provider Click Next to continue D Link DCS 931L User Manual This wizard will guide you through a step by step process to configure your new D Link Camera and connect the camera to the internet e Step 1 Setup LAN Settings e Step 2 Setup DDNS Settings e Step 3 Server Name Settings e Step 4 Setup Time Zone Back Next Cancel Please select whether your camera will connect to the Internet with a DHCP connection Static IP address or PPPoE If your camera is connected to a router or you are unsure which settings to pick D Link recommends that you keep the default selection of DHCP connection Otherwise click on St
7. Areas Use mouse to click the blocks where you want to monitor for motion Save Settings Don t Save Settings SURUEILLANCE Copyright 2012 2013 D Link Corporation D Link Systems Inc All rights reserved D Link DCS 931L User Manual 31 Section 3 Configuration Sound Detection Sound detection allows your camera to detect when there is a loud sound in the area which can be used to trigger snapshots or recordings Refer to Mail on page 33 and FTP on page 35 for more details Sound Select whether you want to enable or disable the sound detection feature Detection of your camera DCS 931L II LIVE VIDEO SETUP MAINTENANCE STATUS HELP Time Specify whether you want to Always have sound detection enabled or m 2 EE ENE TERETE xx xm mn Please note that your computer needs to have Java installed in order to view the sound dB Time window If you do not acco rd i ng to a Sched u le that yo u defi ne see the sound dB Time window below please visit http www java com to download and install Java Save Settings Don t Save Settings Detection Specify the volume level that a sound must exceed in order to be detected MAN Erman Sound Detection Enable Disable Leve l Time Always Schedule Sound Detection Day Mon Tue Wed Thu Fri Time Period start 00 00 00 Example 06 30 00 Stop l00 00 00 Example 22 30 00 Time and Date Save Settings Don t Sav
8. Device Do you want to add this new device to your mydlink account Device Name DCS 531L mydlink Number 444412352 Network name SSID ddddddd Admin Password oic953XZ You can change these default settings by going to Advanced Settings after add it to your device list Not now Yes 11 Section 2 Installation Zero Configuration will navigate to the mydlink Live View tab for your camera DNS EEz where you will see a screen similar to the following mydlinK keko ne My Profile DIR 605L Live Video Playback Settings Events 20019862 If you wish to connect your camera to your router wirelessly you can simply vi ocsasn 9 44441439 2 disconnect the Ethernet cable and move the camera to its intended location your Yeh cam was suosta ett mac may newan he Eh router s wireless settings have been automatically transferred to the camera and no further configuration is required Your camera is now set up You can skip to the mydlink section on page 18 to learn more about the mydlink features of this camera For Configuration information go to page 19 for advanced configuration of your camera D Link DCS 931L User Manual 12 Section 2 Installation Camera Setup Wizard Windows Users Go to www mydlink com support to select your camera and choose the Windows Setup Wizard Once your computer downloads the file unzip the file and then double click on the autorun exe located in the Advanced folde
9. EA 27 mage AUP nae N 28 V CLOG PAAIE IE E A E E E B ANA 29 PHONO AEE A E m_ 30 MOHON Detectoare T 31 Sound SECU ON sic cini wai ln layenan kik 32 LD AO leJeJ e i ililERHR Ra e ae 33 A E a ETE EE E E REKE 35 Time and Date sarees tices svcverecsazasecninsiactesesesesemedecseeeereteneness 37 NESE E octicech cus ss suevascadeessvansravesesennauceecccautatunessecenedasetatcocedent 38 DC AAL A E EE ETE EA 38 SAE a A S E E E E 39 Firmware Upgrade sessesessessessesseseseesessesseseeseesessesseseeseeses 40 aU ien A E 41 Device lh fO essesseesesseeseeseesseseesseseessessessesseseesseseessessessessesseesess 41 Active USET ose ccaseestessiuncp toes sdueesacesszesatesteuinrsoseeesharaeovecut ete 42 Troubleshooting ciicecesessacivecensocecesctcesscccuvecestvszecienecessssense 43 Technical Specifications 46 Contacting Technical Support 48 WAE di T S sx ska ke ean kan e ee nek n del Wek SEHERA E SEKO e HEWA Bu RA we RAA RA GRA 49 N Q IS L1O L ii ase k es ke oi Sak k es elen NENN GR U OR A 56 Section 1 Product Overview Package Contents e DCS 931L Cloud Camera 1050 e CAT5 Ethernet Cable e Power Adapter Manual and Software on CD e Quick Install Guide Note Using a power supply with a different voltage than the one included with your product will cause damage and void the w
10. Link will not be held responsible for any packages that are lost in transit to D Link The repaired or replaced packages will be shipped to the customer via Purolator Canada or any common carrier selected by D Link Return shipping charges shall be prepaid by D Link if you use an address in Canada otherwise we will ship the product to you freight collect Expedited shipping is available upon request and provided shipping charges are prepaid by the customer D Link may reject or return any product that is not packaged and shipped in strict compliance with the foregoing requirements or for which an RMA number is not visible from the outside of the package The product owner agrees to pay D Link s reasonable handling and return shipping charges for any product that is not packaged and shipped in accordance with the foregoing requirements or that is determined by D Link not to be defective or non conforming e RMA phone number 1 800 361 5265 Hours of Operation Monday Friday 9 00AM 9 00PM EST What Is Not Covered The Limited Warranty provided herein by D Link does not cover Products that in D Link s judgment have been subjected to abuse accident alteration modification tampering negligence misuse faulty installation lack of reasonable care repair or service in any way that is not contemplated in the documentation for the product or if the model or serial number has been altered tampered with defaced or removed Initial installation i
11. Sun a pee Time Period start Example 06 30 00 example DCS 931L _2012072116425101 jpg Stop Example 22 30 00 This means that the camera took a snapshot in the year Motion Sound Detection 2012 July 21 at 16 42 51 hour min sec and 01 File Name Prefix represents the ist picture Image Set how frequently you want images to be taken and uploaded You can Frequency choose to upload by frames per second or by seconds per frame Video Limit Size 4 KBytes max is 4096 KBytes File Select Overwrite Zar TEDE Time Seconds max is 15 Seconds aran xele raz refreshed Select Date Time Suffix and TEST FTP SERVER the pictures will be named with a date and time refer A JPEG file will be sent to the above FTP server for testing to Base File Name File name test_date_time jpa Enable the Create subfolder function to have the cameral auto create the subfolder by 0 5 Save Settings Don t Save Settings hour 1 hour or 1 day An example of this can be seen under the Base file name category Select Sequence Number Suffix up to 1024 and all the image files will be numbered from 1 1024 The total amount of images can be configured up to 1024 Base File Name Set what you want the base file name to be for your snapshots Test FTP server An image file will be sent to the FTP server after you dick Test SURUEILLANCE D Link DCS 931L User Manual 35 Section 3 Configuration File Select how you want up
12. You may also need to check your image settings to make sure the brightness contrast and other settings are set properly For more refer to Image Setup on page 28 9 Why are no images available through the Web browser ActiveX might be disabled If you are viewing the images from Internet Explorer make sure ActiveX has been enabled in the Internet Options menu You may also need to change the security settings on your browser to allow the ActiveX plug in to be installed If you are using Internet Explorer with a version number lower than 6 then you will need to upgrade your Web browser software in order to view the streaming video transmitted by the Network Camera D Link DCS 931L User Manual 45 Technical Specifications Technical Specifications SYSTEM REQUIREMENTS e Microsoft Windows 8 7 Vista XP or Mac with OS X 10 6 or higher e PC with 1 3 GHz or above and at least 128 MB RAM e Internet Explorer 7 Firefox 12 Safari 4 or Chrome 20 or higher version with Java installed and enabled NETWORKING PROTOCOL e IPV4 ARP TCP UDP ICMP e DHCP Client e NTP Client D Link DNS Client DDNS Client Dyndns and D Link e SMTP Client e FTP Client HTTP Server e PPPoE UPnP Port Forwarding BUILT IN PROTOCOL e 10 100BASE TX Fast Ethernet e 802 11b g n WLAN WIRELESS CONNECTIVITY e 802 11b g n Wireless with WEP WPA WPA2 security e WPS WIRELESS TRANSMIT OUTPUT POWER e 16 dbm for 11b 12 dbm for 11g 12 dbm f
13. be caused by the firewall protection Check the Internet firewall with your system administrator The firewall may need to have some settings changed in order for the Network Camera to be accessible outside your local LAN For more information please refer to the section about installing your camera behind a router Make sure that the Network Camera isn t conflicting with any Web server you may have running on your network The default router setting might be a possible reason Check that the configuration of the router settings allow the Network Camera to be accessed outside your local LAN 6 Why does a series of broad vertical white lines appear through out the image It could be that the image sensor has become overloaded when it has been exposed to bright light such as direct exposure to sunlight or halogen lights Reposition the camera into a more shaded area immediately as prolonged exposure to bright lights will damage the sensor 7 The camera is producing noisy images How can solve the problem The video images might be noisy if the camera is used in a very low light environment D Link DCS 931L User Manual 44 Section 4 Troubleshooting 8 The images are poor quality how can improve the image quality Make sure that your computer s display properties are set to at least 6 bit color Using 16 or 256 colors on your computer will produce dithering artifacts in the image making the image look as if it is of poor quality
14. camera Enable Anti flicker If you have lights flickering in your camera video try enabling anti flicker Otherwise you should leave this disabled Flip Image Select this box to vertically flip the video Mirror Horizontally flip the video Note If the camera is installed upside down Flip Image and Mirror should both be checked Brightness Control Allows you to adjust the brightness level Contrast Control Allows you to adjust the contrast level Saturation Control Allows you to adjust the saturation level D Link DCS 931L User Manual Product DCS 931L Firmware version 1 00 DCS 931L LIVE VIDEO SETUP MAINTENANCE STATUS HELP wizara Network Setup Wireless Setup Extender Setup Dynamic DNS Image Setup Motion Detection Sound Detection Mail 1 Time and Date Logout n v SURUEILLANCE In this section you can configure the image settings for your camera Save Settings Don t Save Settings IMAGE SETTINGS Enable Anti Flicker Flip Image Mirror Brightness Control Contrast Control Saturation Control Save Settings Don t Save Settings Copyright 2012 2013 D Link Corporation D Link Systems Inc All rights reserved Helpful Hints Anti Flicker This feature will help to offset the interference of the lighting system and avoid the image flicker issue ONLY use this option when it is necessary Flip Image Flip the image vert
15. number 587 Note Ifyou want to use a Yahoo SMTP server the SMTP server address will be different between each registered region and only SMTP port 465 is supported for SSL TLS D Link DCS 931L User Manual Product DCS 931L Network Setup Extender Setup Audio ET Mail SL Time and Date Logout SURUEILLANCE SMTP Server Port Use SSL TLS STARTTLS No SSL TLS E mail Interval E mail Interval Video Limit Size Save Settings Don t Save Settings E MAIL ACCOUNT SMTP Server Address Default is 25 Sender E mail Address Receiver E mail Address User Name D STARTTLS TIME SCHEDULE Enable the emailing of images to an email account Always Schedule Day Mon Tue Wed Thu Fri Sat Sun Time Period start Example 06 30 00 Stop Example 22 30 00 Motion Sound Detection E mail frame immediately E mail attached with 6 frames 3 frames before and 3 frames after detection Frame interval time 1 second Seconds E Enable the emailing of video clip to an email account Always Schedule Day Mon Tue Wed Thu Fri Sat Sun Time Period start Example 06 30 00 Stop Example 22 30 00 Motion Sound Detection Seconds KBytes max is 4096 KBytes Time Seconds max is 15 Seconds TEST E MAIL ACCOUNT A test e mail will be sent to the e mail account listed above Save Settings Don t Save Settings Firmware version 1 00 DCS 931L LIV
16. or 60 Hz Default value is 60 Hz JPEG Quality Select one of five levels of image quality Highest High Medium Low and Lowest SURUEILLANCE Copyright 2012 2013 D Link Corporation D Link Systems Inc All rights reserved View Mode Select the default encoding to use when viewing your video on the Live Video page Light Frequency Select the frequency used by your lighting and power to help reduce image flicker D Link DCS 931L User Manual 29 Section 3 Configuration Audio This section allows you to adjust the audio settings for your camera Note Please wait a few seconds for the camera to adjust the audio after making changes Audio Settings You may Enable or Disable the camera audio feed Volume Settings Select the desired volume percentage level D Link DCS 931L User Manual Product DCS 931L oos oI Wizard Network Setup ess Setup Extender Setup Image Setup Motion Detection Sound Detection z o Li lt o s a lt Ss 3 r D z P o ua 3 A o nQ Time and Date s e L c e In this section you can configure the audio settings for your camera Save Settings Don t Save Settings AUDIO SETTINGS Enable 80 e Disable Save Settings Don t Save Settings Firmware version 1 00 Helpful Hints Audio Settings Enabling this feature to hear audio from the IP Camera s microphone Volume Settings You the volum
17. other radio frequency sources such as microwave ovens your wireless connection may degrade dramatically or drop completely Make sure your 2 4GHz phone base is as far away from your wireless devices as possible The base transmits a signal even if the phone in not in use D Link DCS 931L User Manual Section 2 Installation WPS Push Button Setup Alternatively you may create a secure wireless connection using the WPS Button on the back of the camera To create a WPS connection _ ___ Step 1 Make sure the camera is powered on then press and hold the WPS button for three seconds The blue WPS status LED will start blinking Step 2 Press the WPS button on your router within 60 seconds The WPS button is usually located on the front or side of your router On some routers you may need to log in to the web interface and click on an on screen button to activate the WPS feature If you are not sure where the WPS button is on your router please refer to your router s User Manual wWPS Button The DCS 931L will automatically create a secure wireless connection to your d router While connecting the green LED will flash and your camera will reboot g D Link DCS 931L User Manual 17 Section 2 Installation mydlink After registering your DCS 931L camera with a mydlink account in the Camera Setup Wizard you will be able to remotely access your camera from the www mydlink com website After signing on
18. section you can set the time zone the camera is in and set the NTP Network Time Protocol Server Save Settings Don tSave Settings TIME CONFIGURATION Current Time 01 Jan 2013 10 42 06 P M Time Zone GMT Casablanca Monrovia Reykjavik AUTOMATIC TIME CONFIGURATION Synchronize NTP Server F NTP Server Used Daylight Saving Enable Disable Offset Month Week Day of Week Time Start End SET THE DATE AND TIME MANUALLY 2013 v Month 1 ov Day 22 Minute 42 r Second Copy Your Computer s Time Settings Save Settings Don t Save Settings Automatic sage Configuration ion n selecied zz eache 4 settings will be applied NTP server The IP address or domain name of the Time Server Daylight eee En able daylight saving that will adjust the time pa nding on the daylight saving time offset and date You may also Set the Date and Time Manually or Copy your Computer s Time Settings 37 Section 3 Configuration Maintenance Admin This section allows you to change the administrator s password and configure the server settings for your camera You can also manage the user account s that are allowed to access to your camera Admin Password Camera Name LED Control User Access Control Snapshot URL Authentication OSD Time Add User Account User List To change the admin password used to log into the web interface enter the old pas
19. set forth below Warranty Period except as otherwise stated herein e Hardware excluding power supplies and fans One 1 year e Power supplies and fans One 1 year e Spare parts and spare kits Ninety 90 days The customer s sole and exclusive remedy and the entire liability of D Link and its suppliers under this Limited Warranty will be at D Link s option to repair or replace the defective Hardware during the Warranty Period at no charge to the original owner or to refund the actual purchase price paid Any repair or replacement will be rendered by D Link at an Authorized D Link Service Office The replacement hardware need not be new or have an identical make model or part D Link may at its option replace the defective Hardware or any part thereof with any reconditioned product that D Link reasonably determines is substantially equivalent or superior in all material respects to the defective Hardware Repaired or replacement hardware will be warranted for the remainder of the original Warranty Period or ninety 90 days whichever is longer and is subject to the same limitations and exclusions If a material defect is incapable of correction or if D Link determines that it is not practical to repair or replace the defective Hardware the actual price paid by the original purchaser for the defective Hardware will be refunded by D Link upon return to D Link of the defective Hardware All Hardware or part thereof that is replaced b
20. three ways to set up your camera Zero Configuration Setup If you have a mydlink enabled router this is the easiest way to set up your camera Refer to page 10 Camera Setup Wizard If you do not have a mydlink enabled router use the Camera Setup Wizard to guide you through setup and initial configuration of your camera Refer to page 13 Manual Hardware Installation This section shows you how to manually set up your camera though in order to use the mydlink features of your camera you will still need to run the Camera Setup Wizard Refer to page 15 D Link DCS 931L User Manual 9 Section 2 Installation Zero Configuration Setup If you have a mydlink enabled Cloud Router you can take advantage of Zero Configuration Zero Configuration automatically configures your camera s settings for you and adds it to your mydlink account automatically This type of setup allows you to set up your camera by simply plugging it in and connecting it to your router Connect your camera to your mydlink enabled Cloud Router and Zero Configuration will automatically configure your DCS 931L and automatically add the camera to your mydlink account With this quick and easy setup you can remotely access your camera from the www mydlink com website to manage and monitor your DCS 931L Connect the Ethernet Cable Use the included Ethernet cable and plug it into the camera Plug the other end into an available port on your router If you wish to use your ca
21. to your mydlink account you will see a screen similar to the following ne lt 22 i FAQ Suppo nydlink my n Welcome My Devices My Profile DCS 931L Live View Playback Settings o 44441711 For more details on using your camera with mydlink go to the Support section of the mydlink website and check the User Manual section for your product to find the latest instruction guide for your camera s mydlink features D Link DCS 931L User Manual 18 Section 3 Configuration Configuration Using the Web Configuration Interface After completing the Camera Setup Wizard you are ready to use your camera The camera s built in Web configuration interface is designed to allow you to easily access and configure your DCS 931L At the end of the wizard enter the IP address of your camera into a web browser such as Internet Explorer To log in use the User name admin and the password you created in the Setup Wizard If you did not create a password the default password is blank After entering your password click OK Note If you are directly connecting your PC to the camera or if you are using the camera on a closed network the default IP is 192 168 0 20 Connect to 192 168 0 20 DeCS 331L User name admin Password Remember my password D Link DCS 931L User Manual 19 Section 3 Configuration Live Video The Live Video screen shows you the live video feed from your camera For information on how to
22. AND PERFORMANCE OF THE PRODUCT IS WITH THE PURCHASER OF THE PRODUCT Limitation of Liability TO THE MAXIMUM EXTENT PERMITTED BY LAW D LINK IS NOT LIABLE UNDER ANY CONTRACT NEGLIGENCE STRICT LIABILITY OR OTHER LEGAL OR EQUITABLE THEORY FOR ANY LOSS OF USE OF THE PRODUCT INCONVENIENCE OR DAMAGES OF ANY CHARACTER WHETHER DIRECT SPECIAL INCIDENTAL OR CONSEQUENTIAL INCLUDING BUT NOT LIMITED TO DAMAGES FOR LOSS OF GOODWILL LOSS OF REVENUE OR PROFIT WORK STOPPAGE COMPUTER FAILURE OR MALFUNCTION FAILURE OF OTHER EQUIPMENT OR COMPUTER PROGRAMS TO WHICH D LINK S PRODUCT IS CONNECTED WITH LOSS OF INFORMATION OR DATA CONTAINED IN STORED ON OR INTEGRATED WITH ANY PRODUCT RETURNED TO D LINK FOR WARRANTY SERVICE RESULTING FROM THE USE OF THE PRODUCT RELATING TO WARRANTY SERVICE OR ARISING OUT OF ANY BREACH OF THIS LIMITED WARRANTY EVEN IF D LINK HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES THE SOLE REMEDY FOR A BREACH OF THE FOREGOING LIMITED WARRANTY IS REPAIR REPLACEMENT OR REFUND OF THE DEFECTIVE OR NONCONFORMING PRODUCT THE MAXIMUM LIABILITY OF D LINK UNDER THIS WARRANTY IS LIMITED TO THE PURCHASE PRICE OF THE PRODUCT COVERED BY THE WARRANTY THE FOREGOING EXPRESS WRITTEN WARRANTIES AND REMEDIES ARE EXCLUSIVE AND ARE IN LIEU OF ANY OTHER WARRANTIES OR REMEDIES EXPRESS IMPLIED OR STATUTORY Governing Law This Limited Warranty shall be governed by the laws of the State of California Some states do not allow exclusion or limitatio
23. E VIDEO SETUP MAINTENANCE STATUS Wizard This section allows you to setup and configure the email notification settings for your camera If your details change or you are experiencing issues with alert notifications you may need to ify these settings HELP Helpful Hints SMTP Server Address IP address email server Sender E mail Address This is the email address of the person sending the camera snapshots Receiver E mail Address This is the email address of recpient for the SMTP server User Name The user name of your email account Password The password of your email account Use SSL TLS STARTILS Select SSL TLS or STARTILS if SMTP server requires TLS authentication Enable the emailing of images to an email account Select Always to enable o always sen y e recipient s Select Schedule if you would like to specify the en the re ients EMail CC l The interval of the snapshot can be configured from 1 to 65535 seconds Select Motion Sound Detection if you would like the camera to send images to the redpient s email account only w motion sound is detected Enable the emailing of video clip to an email account Select Always to enable the camera to always send video dip to the recipient s email account Select Schedule if you would like to spedfy the time and day v and sto sending video dip to the redpient s email account The interval of the video dip can be configured f
24. GMT 12 00 International Date Line West ba Here is a summary of your camera settings Click Back to modify the settings or click Apply if all settings are correct It is recommended you write down this information for future access or reference IP Address DHCP Connection IP Camera Name DCS 931L Time Zone GMT 12 00 International Date Line West DDNS Disable 23 Section 3 Configuration Network Setup This section allows you to configure your network settings DHCP Static IP Client PPPoE Settings Port Settings UPnP Settings Select this connection if you have a DHCP server running on your network and would like a dynamic IP address to be updated to your camera automatically You may obtain a static or fixed IP address and other network information from your network administrator for your camera A static IP address will ease you for accessing your camera in the future IP Address The fixed IP address Subnet Mask The default value is 255 255 255 0 Used to determine if the destination is the same subnet Default Gateway The gateway used to forward frames to destinations in a different subnet Invalid gateway settings may cause the failure of transmissions to a different subnet Primary DNS Primary domain name server that translates names to IP addresses Secondary DNS Secondary domain name server to backup the Primary DNS If you are using a PPPoE connection enable it and enter the User N
25. accoun ADMIN PASSWORD SETTING Be sure to wri Old Password event that they are New Password forgotten Retype Password SERVER SETTING Camera Name DCS 931L LED Control Normal Off Enable Disable Enable Disable http 192 168 50 135 image jpeg cai D Enable Disable Color User Access Control Snapshot URL Authentication OSD Time ADD USER ACCOUNT User Name Password Retype Password modify delete SURUEILLANCE 38 Section 3 Configuration System This section allows you to save and restore your configuration restore the factory settings and or restart the camera Save To Local Click the Save Configuration button to save the current camera ze Feet Hard Drive configuration to your local PC DCS 931L LIVE VIDEO SETUP MAINTENANCE STATUS HELP Load From To load a previously saved configuration click the Browse button E u n Local Hard selectyour saved configuration file then click the Restore Configuration cigar gs f Drive From File button _ em oyu berd d ve fer Save To Local Hard Drive can spar a _ Restore Click the Restore Factory Defaults button to reset all settings back to eee ne Ee To Factory the factory defaults Please note that this will erase any changes you Restore To Factory Defaut Es Default have made to the settings of the camera Reboot The Device Reboot The Click the Reboot the Device button to reboot the camera
26. ame and Password for your PPPoE account You can get this information from your Internet service provider ISP You may configure a Second HTTP port that will allow you to connect to the camera via a standard web browser The port can be set to a number other than the default TCP ports 80 A corresponding port must be opened on the router For example if the port is changed to 1010 users must type http 192 168 0 100 1010 instead of only http 192 168 0 100 Enable this setting to configure your camera as a UPnP device in the network D Link DCS 931L User Manual Product DCS 931L Firmware version 1 00 DCS 931L LIVE VIDEO SETUP MAINTENANCE STATUS HELP oe Network Setup You can configure your LAN and Internet settings here Save Settings Don t Save Settings Wireless Setup Extender Setup LAN SETTINGS DHCP Static IP Address Connection PPPoE IP Address 192 168 0 20 User ID Subnet Mask 255 255 255 0 Password Motion Detection Default Gateway nd Detection Primary DNS Service Provider o nN w gt i lt eiz O JIES EiliaA ig i Tia ic Se XX 3 BR 29 3 wl R a o zZ 9 v Secondary DNS DNS Domain Name System server is an Internet service that Time and Date translates domain names PORT SETTINGS Logout HTTP Port Primary DNS Primary in name server that UPnP Enable UPnP Port Forwarding Disable Enable Disa
27. arranty for this product If any of the above items are missing please contact your reseller System Requirements e Computer with Microsoft Windows 8 7 Vista XP or Mac OS X 10 6 or higher e PC with 1 3GHz or above and at least 128MB RAM e Internet Explorer 7 Firefox 12 Safari 4 or Chrome 20 or higher version with Java installed and enabled e Existing 10 100 Ethernet based network or 802 119g n wireless network D Link DCS 931L User Manual Section 1 Product Overview Introduction Congratulations on your purchase of the DCS 931L Cloud Camera 1050 The DCS 931L is a versatile and unique solution for your small office or home Unlike a standard webcam the DCS 931L is a complete system with a built in CPU and web server that transmits high quality video images for security and surveillance The DCS 931L can be accessed remotely and controlled from any PC Notebook over your local network or through the Internet via a web browser The simple installation and intuitive web based interface offer easy integration with your Ethernet Fast Ethernet or 802 11 b g n wireless network and its Extender Mode even allows you to increase your wireless network s coverage The DCS 931L also comes with remote monitoring and motion detection features for a complete and cost effective home security solution Your DCS 931L is mydlink enabled which means that you can view and manage your camera from anywhere over the Internet through the mydl
28. atic IP address to manually assign an IP address before clicking on the Next button DHCP Connection Static IP Address IP Address Subnet Mask Default Gateway J PPPoE User ID Password Primary DNS Secondary DNS Back Next Canes 22 Section 3 Configuration If you have a Dynamic DNS account and would like the camera to update your IP address automatically select Enable and enter your host information Otherwise simply select Disable Click Next to continue Enter a name for your camera Click Next to continue Configure the correct time to ensure that all events are triggered captured and scheduled at the right time Click Next to continue This page displays your configured settings Click Apply to save and activate your changes or click Back to change your settings D Link DCS 931L User Manual If you have a Dynamic DNS account and would like your camera to update the IP address automatically enable DDNS and enter your host information below Click on the Next button to continue _ Enable Disable Server Address Host Name User Name Password Timeout hours D Link recommends that you rename your camera for easy accessibility Please assign a name of your choice before clicking on the Next button Camera Name DCS 931L Back Next Cancel Please select the camera s timezone and then click on the Next button Current Time 01 Jan 2012 12 37 14 A M Time Zone
29. ault settings Restore To Factory Default Restore Factory Defaults Reboot The Device Copyright 2012 2013 D Link Corporation D Link Systems Inc All rights reserved 40 Section 3 Configuration Status Device Info This section displays all the detailed information about your device and network settings DCS 931L LIVE VIDEO SETUP MAINTENANCE STATUS HELP Device Info Helpful Hints All of your network Active User All of your network connection details are displayed on this page The firmware version is also Serie erg Sage displayed here displayed on this page BASIC INFORMATION Camera Name DCS 931L Time amp Date 01 Jan 2013 10 53 58 P M Firmware Version 1 00 2012 12 05 Agent Version 2 0 16 b33 MAC Address 28 10 7B 07 A9 BE IF Address 192 168 50 135 Subnet Mask 255 255 255 0 Default Gateway 192 168 50 1 Primary DNS 192 168 50 1 Secondary DNS 4 2 2 2 DDNS Disable UPnP Port Forwarding Disable FTP Server Test No test conducted E mail Test No test conducted WIRELESS STATUS Connection Mode Infrastructure Link No 551D dlink MAC 00 00 00 00 00 00 Channel 6 Encryption No Wireless Client List SURUEILLANCE D Link DCS 931L User Manual Section 3 Configuration Active User This page lists all the active users information including the User Name IP address and the time that camera access began DCS 931L LIVE VIDEO SETUP MAINTENANCE STATUS HELP Device Info Helpful H
30. b site or by phone Before you contact technical support please have the following ready e Model number of the product e g DCS 931L e Hardware Revision located on the label on the bottom of the Network Camera e g rev A1 e Serial Number s n number located on the label on the bottom of the Network Camera You can find software updates and user documentation on the D Link website as well as frequently asked questions and answers to technical issues For customers within the United States For customers within Canada Phone Support Phone Support 877 453 5465 800 361 5265 Internet Support Internet Support http support dlink com http support dlink ca D Link DCS 931L User Manual 48 Warranty Warranty Subject to the terms and conditions set forth herein D Link Systems Inc D Link provides this Limited Warranty Only to the person or entity that originally purchased the product from D Link or its authorized reseller or distributor and e Only for products purchased and delivered within the fifty states of the United States the District of Columbia U S Possessions or Protectorates U S Military Installations or addresses with an APO or FPO Limited Warranty D Link warrants that the hardware portion of the D Link product described below Hardware will be free from material defects in workmanship and materials under normal use from the date of original retail purchase of the product for the period
31. ble BONJOUR SETTINGS Bonjour Port Settings Most ISPs do not open port 80 a DCS 931L default video transfer port for their residential customers the DCS 931L has the ability to use a different port by enaping ihe second nUD Enable Disable DCS 931L Characters you may use in a Bonjour Name upper or lower case letters numbers and hyphens Bonjour Name 24 Section 3 Configuration Wireless Setup This section allows you to set up and configure the wireless settings on your camera Enable Wireless SSID Channel Connection Mode Site Survey Wireless Security Mode Check this box to allow your camera to connect to your network wirelessly Enter the network name SSID of the wireless network you want to connect to You can also click the Site Survey button below to choose an available network and fill in settings automatically If you are using Ad Hoc as your connection mode select the same channel that is being used by your wireless network Select the connection mode used by your wireless network In most cases you should select Infrastructure Ad Hoc is only used if your camera is directly connecting to another PC or device Click this button to select an available wireless network to connect to Select the wireless security mode used by your wireless network If you select WEP or WPA PSK WPA2 PSK enter the password for your wireless network in the text box that appears
32. configure your Live Video streams refer to Video on page 29 Video Compression Click the H 264 or MJPEG radio button to choose which Format compression format used when viewing your camera Zoom Click on these buttons to zoom in and out of the video is section shows your IP camera s live video You can control your settings using the buttons below Current resolution is 640x480 Audio Click on the ON OFF button to turn audio playback on and off H 264 MJPEG 01 01 2013 09 18 40 PM D Link DCS 931L User Manual n 20 Section 3 Configuration Setup Wizard You may choose to configure your network by using the Internet Connection Setup Wizard that includes step by step instructions Otherwise you may manually configure your connection using the Manual Internet Connection Setup uve voce o BE In this section you can setup the IP camera s network nterface setongs If you are configurng this device for the first time D Link recommends that you dick the Internet Connection Setup Wizard button and folow the mstructions on screen If you wish to modify or configure the IP camera settings manualy cick the Manual Internet Connection Setup button Note To register your camera with mydlink and enable its mydlink related features you EZ2 a will need to use the Camera Setup Wizard Please refer to Camera Setup Wizard on page 13 for more details al the settings manualy D Link DCS 931L User Manual
33. der of the original Warranty Period and is subject to the same limitations and exclusions If a material non conformance is incapable of correction or if D Link determines in its sole discretion that it is not practical to replace the non conforming Software the price paid by the original licensee for the non conforming Software will be refunded by D Link provided that the non conforming Software and all copies thereof is first returned to D Link The license granted respecting any Software for which a refund is given automatically terminates Non Applicability of Warranty The Limited Warranty provided hereunder for Hardware and Software portions of D Link s products will not be applied to and does not cover any refurbished product and any product purchased through the inventory clearance or liquidation sale or other sales in which D Link the sellers or the liquidators expressly disclaim their warranty obligation pertaining to the product and in that case the product is being sold As ls without any warranty whatsoever including without limitation the Limited Warranty as described herein notwithstanding anything stated herein to the contrary Submitting A Claim USA The customer shall return the product to the original purchase point based on its return policy In case the return policy period has expired and the product is within warranty the customer shall submit a claim to D Link as outlined below e The customer must submit with t
34. e Mode Enabling passive mode may help you reach your FTP server if your camera iS eman behind a router protected by a firewall Logout BI Ewle woking of rages oan FTP sve mages toan FIP Always Schedule Day Mon Tue Wed Thu Fri _ Sat Sun az Time Period start Example 06 30 00 ine Gera bo awaye Stop Example 22 30 00 ara xeren e tac Enable the Enabling this will allow snapshots to be uploaded in different ways uploading of images to an Choosing Always will upload snapshots continuously based on the FTP server Image Frequency specified Choosing Schedule will allow you to schedule when to start and stop the uploading of snapshots e Select Motion Sound Detection if you would like the camera to upload images only when motion or sound is detected server Select Schedule if you would like to specify the time and day when the Image Frequency Frames Second camera starts and stops uploading images to the FTP serve Motion Sound Detection Seconds Frame B Base File Name Select Motion Sound File i Detection if you would Overwrite like the camera to upload n images to the FTP server d Date Time Suffix only when motion sound is Create subfolder by detected Sequence Number Suffix Up to moro can choose and define the numbers for both Frames Second and Always Seconds Frame E Enable uploading of video dip to an FTP server Schedule Base File Name The name that contains the Day Mon Tue Wed Thu Fri Sat
35. e Settings D Link DCS 931L User Manual 32 Section 3 Configuration Mail This section allows you to configure your camera to send snapshots and video clips to an e mail address If you are not sure what settings to use check with your e mail service provider SMTP Server Address Sender e mail Address Receiver e mail Address User Name Password This is the domain name or IP address of your external e mail server This is the e mail address listed as the sender for your notification e mails This is the e mail address that your notification e mails will be sent to If the SMTP server uses authentication enter your user name If the SMTP server uses authentication enter your password For example if you want to use Gmail with SSL TLS for e mail notifications you can follow the setup procedure as below Step 1 Enter smtp gmail com in SMTP Server Address Step 2 Change the SMTP server port number from 25 to 465 Step 3 Enter your gmail e mail address in Sender E mail Address Step 4 Enter the destination e mail address in Receiver E mail Address Step 5 Enter the user name required to access the SMTP server Step 6 Enter the password required to access the SMTP server Step 7 Select SSL TLS and then click Save Settings Step 8 Click the Test button to send a test e mail will be sent to the e mail account listed above Note You can also use STARTTLS which will use SMTP server port
36. e level setting 30 Section 3 Configuration Motion Detection Motion detection allows you to mark areas of your camera s video to monitor for motion which can be used to trigger snapshots or recordings Refer to Mail on page 33 and FTP on page 35 for more details Motion Detection Select whether you want to enable or disable the motion detection feature EEIZ Fimware version 1 00 Of your camera e e e CS LIVE VIDEO SETUP MAINTENANCE STATUS HELP Time Specify whether you want to Always have motion detection enabled or rw AAE __ Sees Jane EN according to a Schedule that you defi ne Network Setup In this section you can configure the motion detection settings for your camera Wireless Setup Please note that your computer needs to have Java installed in order to view the motion detection configuration window If you do not see the live video below please visit http www java com to download and install Java Save Settings Don t Save Settings Extender Setup Sensitivity Specify the amount of difference between two sequential images that would Ses Image Setup indicate motion ce geen sul Schedule Detection Areas Use your mouse to click on the areas of the video that you would like to epee tic ane ERR monitor for motion FTP Stop 00 00 00 Example 22 30 00 Time and Date Sensitivity 90 0 100 high sensitivity makes the motions easier to be detected Logout Detection
37. ent This can be set from 1 to 65535 seconds Motion Sound Detection E mail Interval Seconds Enable the e mailing of Enabling this will allow video clips to be e mailed to you in Video Limit Size KBytes max is 4096 KBytes video clips to an e mail different ways This is the same as e mailing images as specified E aaa account above but will take video clips according to the Video Limit settings you specify TEST E MAIL ACCOUNT A test e mail will be sent to the e mail account listed above Test E mail Account This will send a test e mail according to the e mail settings you have specified above D Link DCS 931L User Manual 34 Section 3 Configuration FTP This section allows you to configure your camera to send snapshots and video clips to an FTP server Host Name Enter the IP address of the FTP server that you will be connecting to ecema ca Port Enterthe port of the FTP server that you will be connecting to The default is 21 j Helpful Hints Host Name User Name Enter the user name of your FTP server account NNN S RR EE TS Gees Cone e Save Settings Don t Save Settings Password Enter the password of your FTP server account evens Video Port Default is 21 Path Enter the destination path folder to save files to on the FTP server voter tector Peswerd Sound Detection Path Mail Passive Mode Yes No n y era is router protected TIME SCHEDULE y a firewall Passiv
38. features 802 11b g n Wireless or Ethernet Fast Ethernet Support The DCS 931L offers wireless 802 11b g n and Ethernet Fast Ethernet connectivity making the DCS 931L easy to integrate into your existing network environment The DCS 931L works with a 10Mbps Ethernet based network or 100Mbps Fast Ethernet based network for traditional wired environments and works with 802 11b g n routers or access points for added flexibility The Site Survey feature also allows you to view and connect to any available wireless networks Extender Mode Increases the Range of Your Wireless Network You can use the DCS 931L s Extender Mode to extend the range of your wireless network giving your home or office better wireless coverage Remote Monitoring Utility This camera also includes the D ViewCam software which adds enhanced features and functionality that helps you create a full surveillance system for up to 32 cameras With D ViewCam you can view multiple cameras at the same time record video and set up scheduled and triggered recordings D Link DCS 931L User Manual 6 Section 1 Product Overview Hardware Overview Front View Camera Lens Microphone D Link DCS 931L User Manual Section 1 Product Overview Rear View Ew Power Connector Q ia Ethernet Port I Power and Link LED Reset Button A WPS LED WPS Button A Camera Stand D Link DCS 931L User Manual Section 2 Installation Installation There are
39. he product as part of the claim a written description of the Hardware defect or Software nonconformance in sufficient detail to allow DLink to confirm the same along with proof of purchase of the product such as a copy of the dated purchase invoice for the product if the product is not registered e The customer must obtain a Case ID Number from D Link Technical Support at 1 877 354 6555 who will attempt to assist the customer in resolving any suspected defects with the product If the product is considered defective the customer must obtain a Return Material Authorization RMA number by completing the RMA form and entering the assigned Case ID Number at https rma dlink com D Link DCS 931L User Manual 50 Warranty After an RMA number is issued the defective product must be packaged securely in the original or other suitable shipping package to ensure that it will not be damaged in transit and the RMA number must be prominently marked on the outside of the package Do not include any manuals or accessories in the shipping package DLink will only replace the defective portion of the product and will not ship back any accessories The customer is responsible for all in bound shipping charges to D Link No Cash on Delivery COD is allowed Products sent COD will either be rejected by D Link or become the property of D Link Products shall be fully insured by the customer and shipped to D Link Systems Inc 17595 Mt Herrmann Fou
40. ically Mirror Flip the image horizontally Brightness Contrast or Saturation Control There are 11 settings 5 to 5 Note Please wait a few rel e camera to adjust the image after the setting has been selected 28 Section 3 Configuration Video This section allows you to configure the video settings for your camera Video Profile This section allows you to change the Resolution FPS and Quality manan zann jes a Encode Type Your camera has separate settings for the H 264 and MJPEG video streams DCS 931L LIVE VIDEO SETUP MAINTENANCE STATUS HELP Resolution Select the desired video resolution from three formats 640x480 320x240 _ zZZrZZzW__o mm see and 160x112 Higher settings offer better quality but will require more Seve Set nge port Seve setings Te zn bandwidth to stream men eaten Zire Encode Type Resolution Bit Rate Frame Rate H 264 Z 2Mbps gt reper Bit Rate The bps will affect the bit rate of the video recorded by the camera Choose a ae nn ae 7 the bit rate of the video recorded by the camera Higher bit rates result in oom an Bi ala ehe vake means a higher video quality but a larger file size Defaut View Mode R 255 nt Frame Rate Select the frame rate FPS to use for the video stream Higher settings offer aaia a better quality but will require more bandwidth to stream savesetinos Dart Save seinos Jpeg Quality Def Light Frequency 2 options 50
41. ink website or through the mydlink mobile app for iOS and Android You can view your live video feed take snapshots set a recording schedule and more D Link DCS 931L User Manual 5 Section 1 Product Overview Features Easy to Use and mydlink Enabled for Easy Access and Management The DCS 931L is a standalone surveillance camera that requires no special hardware or software and can run independently even without a PC This camera is also mydlink enabled which means you can view and manage your camera through the mydlink website or through the mydlink mobile app for iOS and Android H 264 Codec for Smooth Space Efficient Video This camera supports use of the H 264 video codec which gives you high quality video with reduced bandwidth requirements This means that you can enjoy smoother more reliable video streaming over the Internet and less disk space is required to save recordings Motion and Sound Triggered Notifications and Recordings The DCS 931L can send e mail notifications with snapshots or video clips whenever motion or sound is detected You can customize areas of the video to monitor for motion to keep watch over entry ways and you can set volume limits to detect when a loud sound is picked up by the camera Supports a Variety of Platforms Supports TCP IP networking HTTP and other Internet related protocols The DCS 931L can also be integrated easily into other Internet Intranet applications because of its standards based
42. ints All of the active users are listed on this page The time information indicates started accessing the USER LIST camera Active User This page lists active user information including user name IP address and the initial access time user name SURUEILLANCE D Link DCS 931L User Manual 42 Section 4 Troubleshooting Troubleshooting 1 What is Remote Access How do I enable it Remote Access allows you to access your camera from any PC connected to the Internet through a web browser This lets you view your camera feed and manage your camera s settings when you re away from home To enable Remote Access simply go through the Camera Setup Wizard included on the Installation CD that came in your package You can also download the wizard from the following websites DCS 931L http DCS 931L mydlink com After going through the wizard you should see Remote Status Enabled on the summary page If you see Remote Status Disabled make sure that the front LED on your camera is lit solid green your Internet connection is working your router s LAN amp WAN connections are working properly your router has UPnP enabled if your router does not support UPnP please refer to Appendix A your router can get a public IP your router is upgraded to the latest firmware you have tried rebooting your router by unplugging it then plugging it back in After checking the above items you can click the Ret
43. ip to an FTP server Always Schedule Day Mon Tue Wed Thu Fri Sat Sun Time Period start Example 06 30 00 Stop Example 22 30 00 Motion Sound Detection File Name Prefix Video Limit Size KBytes max is 4096 KBytes Time Seconds max is 15 Seconds TEST FTP SERVER A JPEG file will be sent to the above FTP server for testing File name test_date_time jpa 36 Section 3 Configuration Time and Date This section allows you to configure the settings of the internal system clocks for your camera Time Zone Select the time zone for your region from the drop down menu Synchronize Enabling this will allow the camera to update its clock automatically from an NTP Server NTP server Select the NTP server closest to you and select whether you want to apply daylight saving corrections Set the Date If Synchronize NTP Server is disabled you can set the date and time and Time manually You can also click on the Copy Your Computer s Time Settings Manually to automatically set the date and time based on your computer s settings D Link DCS 931L User Manual Product DCS 931L Firmware version 1 00 DCS 931L pes 931 ff LIVE VIDEO setup MAINTENANCE STATUS HELP Motion Detection Sound Detection Time and Date SURUEILLANCE Helpful Hints Time Zone The The Time Configuration option allows you to configure update and maintain the internal system jl e l hit ae Serres clock In this
44. its set forth for an uncontrolled environment This equipment should be installed and operated with minimum distance 20cm between the radiator amp your body This transmitter must not be co located or operating in conjunction with any other antenna or transmitter The availability of some specific channels and or operational frequency bands are country dependent and are firmware programmed at the factory to match the intended destination The firmware setting is not accessible by the end user D Link DCS 931L User Manual 54 Warranty For detailed warranty information applicable to products purchased outside the United States please contact the corresponding local D Link office Industry Canada Statement This device complies with RSS 210 of the Industry Canada Rules Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation IMPORTANT NOTE Radiation Exposure Statement This equipment complies with Canada radiation exposure limits set forth for an uncontrolled environment This equipment should be installed and operated with minimum distance 20cm between the radiator and your body This device has been designed to operate with an antenna having a maximum gain of 2 dB Antenna having a higher gain is strictly prohibited per regulations of Industry Canada The required antenna i
45. loading of snapshots to be handled e Overwrite will replace the old snapshot with the new one This means you will only have one snapshot that is updated every time a new one is taken e Date Time Suffix will add the date and time to the end of the snapshot file name You can also choose to make subfolders based ona period of time you specify to help you organize your snapshots Sequence Number Suffix will add a number to the end of the snapshot file name up to the number you specify after which the oldest files will be overwritten Enable This feature will allow video clips to be uploaded in different ways This uploading of is same as uploading images as specified above but will take video video clip to an clips according to video limit settings you specified FTP server Test FTP Server Clicking on the Test button will send a test JPEG snapshot to the FTP server specified above to make sure that your settings are correct This will send a test e mail according to the e mail settings you have specified above D Link DCS 931L User Manual Passive Mode Yes No Enable uploading of images to an FTP server Always Schedule Day Mon Tue Wed Thu Fri Sat Sun Time Period start Example 06 30 00 Stop Example 22 30 00 Motion Sound Detection Image Frequency Frames Second Seconds Frame Base File Name File Overwrite Date Time Suffix Create subfolder by Sequence Number Suffix Up to Enable uploading of video cl
46. mera wirelessly you will be able to remove the cable after Zero Configuration Setup is complete Attach the External Power Adapter Connect the power adapter to the power connector on your camera then plug the power adapter into a wall outlet D Link DCS 931L User Manual 10 Section 2 Installation Check Your mydlink Account Open a web browser and login to your mydlink account The mydlink page will check for new devices and display a New device Found pop up notification in the bottom left corner Click the notification to continue A summary and confirmation notification will appear with the automatically configured details Make a note of the details and click Yes to add the camera to your account D Link DCS 931L User Manual mydlink My Devices Shared Devices My Services My Profile DIR 605L Router Status Settings 20019862 Model Name e Network Name SSID D Link Internet IP LAN IP ef 0000 3ka Connected Devices 0008 Hks le Connection List Device Device Name IP Address O d CardboardBox 192 168 0 110 QO 192 168 0 120 O d HeiGuy 192 168 0 100 j 192 168 0 121 QO 192 168 0 101 Suspect List Device Device Name Time Yv DCS 931L FAQ Support Welcome Mehta P DIR 605L Reboot Taonet 192 168 1 103 192 168 0 1 5 device s MAC Address Block 00 26 2D 02 FE FA 04 54 53 50 53 18 00 1A 92 E2 4D C9 28 E0 2C DC 0A BE F0 A2 25 AA 8C C3 MAC Address Block Confirming New
47. mpedance is 50 ohms D Link DCS 931L User Manual 55 Registration Registration Register your product online at registration dlink com Product registration is entirely voluntary and failure to complete or return this form will not diminish your warranty rights Version 1 0 February 12 2013 D Link DCS 932L User Manual 56
48. n of incidental or consequential damages or limitations on how long an implied warranty lasts so the foregoing limitations and exclusions may not apply This Limited Warranty provides specific legal rights and you may also have other rights which vary from state to state Trademarks D Link is a registered trademark of D Link Corporation D Link Systems Inc Other trademarks or registered trademarks are the property of their respective owners Copyright Statement No part of this publication or documentation accompanying this product may be reproduced in any form or by any means or used to make any derivative such as translation transformation or adaptation without permission from D Link Corporation D Link Systems Inc as stipulated by the United States Copyright Act of 1976 and any amendments thereto Contents are subject to change without prior notice Copyright 2013 by D Link Corporation D Link Systems Inc All rights reserved D Link DCS 931L User Manual 53 Warranty CE Mark Warning This is a Class B product In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures FCC Statement This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generate
49. nstallation and removal of the product for repair and shipping costs Operational adjustments covered in the operating manual for the product and normal maintenance Damage that occurs in shipment due to act of God failures due to power surge and cosmetic damage Any hardware software firmware or other products or services provided by anyone other than D Link and Products that have been purchased from inventory clearance or liquidation sales or other sales in which D Link the sellers or the liquidators expressly disclaim their warranty obligation pertaining to the product While necessary maintenance or repairs on your Product can be performed by any company we recommend that you use only an Authorized D Link Service Office Improper or incorrectly performed maintenance or repair voids this Limited Warranty Disclaimer of Other Warranties EXCEPT FOR THE LIMITED WARRANTY SPECIFIED HEREIN THE PRODUCT IS PROVIDED AS IS WITHOUT ANY WARRANTY OF ANY KIND WHATSOEVER INCLUDING WITHOUT LIMITATION ANY WARRANTY OF MERCHANTABILITY FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT D Link DCS 931L User Manual 52 Warranty IF ANY IMPLIED WARRANTY CANNOT BE DISCLAIMED IN ANY TERRITORY WHERE A PRODUCT IS SOLD THE DURATION OF SUCH IMPLIED WARRANTY SHALL BE LIMITED TO THE DURATION OF THE APPLICABLE WARRANTY PERIOD SET FORTH ABOVE EXCEPT AS EXPRESSLY COVERED UNDER THE LIMITED WARRANTY PROVIDED HEREIN THE ENTIRE RISK AS TO THE QUALITY SELECTION
50. ntain Valley CA 92708 D Link will not be held responsible for any packages that are lost in transit to D Link The repaired or replaced packages will be shipped to the customer via UPS Ground or any common carrier selected by D Link Return shipping charges shall be prepaid by D Link if you use an address in the United States otherwise we will ship the product to you freight collect Expedited shipping is available upon request and provided shipping charges are prepaid by the customer D Link may reject or return any product that is not packaged and shipped in strict compliance with the foregoing requirements or for which an RMA number is not visible from the outside of the package The product owner agrees to pay D Link s reasonable handling and return shipping charges for any product that is not packaged and shipped in accordance with the foregoing requirements or that is determined by D Link not to be defective or non conforming Submitting A Claim Canada The customer shall return the product to the original purchase point based on its return policy In case the return policy period has expired and the product is within warranty the customer shall submit a claim to D Link as outlined below e Customers need to provide their receipt proof of purchase even if the product is registered Without a receipt no warranty service will be done The registration is not considered a proof of purchase e The customer must submit with the product as pa
51. or 11n typical SDRAM 64 MB D Link DCS 931L User Manual FLASH MEMORY e 8 MB RESET BUTTON e Reset to factory default VIDEO CODECS e H 264 e MJPEG JPEG for still images VIDEO FEATURES e Adjustable image size and quality e Time stamp and text overlay e Flip and Mirror RESOLUTION e 640 x 480 at up to 30 fps e 320 x 240 at up to 30 fps e 160x112 at up to 30 fps LENS e Focal length 3 15 mm F2 8 SENSOR e VGA 1 5 inch CMOS sensor MINIMUM ILLUMINATION e 1lux F2 8 46 Technical Specifications VIEWING ANGLE e Horizontal 45 3 e Vertical 34 5 e Diagonal 54 9 DIGITAL ZOOM e Up to 4x 3A CONTROL e AGC Auto Gain Control e AWB Auto White Balance e AES Auto Electronic Shutter POWER e Input 100 240 V AC 50 60 Hz e Output 5 V DC 1 A e External AC to DC switching power adapter DIMENSIONS W X D X H e Including the bracket and stand 65 8 x 65 x 126 mm Camera only 27 2 x 60 x 96 mm WEIGHT e 83 g without bracket and stand MAX POWER CONSUMPTION e 3 5W OPERATION TEMPERATURE e 32 F to 104 F 0 Cto 40 C D Link DCS 931L User Manual STORAGE TEMPERATURE 4 F to 158 F 20 C to 70 C HUMIDITY e 20 80 RH non condensing EMISSION EMI SAFETY amp OTHER CERTIFICATIONS e FCC Class B IC e C Tick e CE 47 Contacting Technical Support Contacting Technical Support U S and Canadian customers can contact D Link technical support through our we
52. r the extended network or you can create a new one r Setu i u i i i i ail P extender setup Please note that you must be connected to another wireless network through the Wireless Setup page in order to use Extender Mode and configure these settings Extended Select an option me Wireless Same as Host Wireless Network Name Your extended network will Serene eri tea ereaes area eS e the an network Network Name use the same name and settings as your Host network Your devices Enable Extender Mode E Host Wireless Network Name dlink SSID can use the same W reless information to con nect to both the Host and Extended Wireless Network Name SSID Same as Host Wireless Network Name Create a new Wireless Network Name Extended networks dik ABBE e Maximum clients allowed to connect e Create a New Wireless Network Name This allows you to manually Fy LSS Save Settings l Don t Save Settings set the name and security used for the extended network You will need to add this information for each wireless device that connects to this Extended network Maximum Set the maximum number of clients that are allowed to connect to the Clients Allowed extended network to Connect Security Mode If you choose to Create a New Wireless Network Name you can set your wireless security options here D Link DCS 931L User Manual 26 Section 3 Configuration Dynamic DNS This section allows you
53. r to run the wizard Then click Set up your Cloud Camera to go through the Setup Wizard which will guide you through the step by step installation process D Link DCS 931L User Manual set up your Cloud Camera Click here for an easy step by step wizard that guides you through installation You can set up your camera to use mydlink Cloud service or you can choose to have the camera run independently Zero Configuration is recommended if you have a registered Cloud Router with mydlink Install D ViewCam D ViewCam is a highly versatile application for creating a multi camera local surveillance system for your home or office m Camera User Manual m Quick Installation Guide DCS 931L Setup Wizard a D View Cam Manual w Adobe Reader 13 Section 2 Installation Mac Users Go to www mydlink com support to select your camera and choose the Mac OS Setup Wizard Once downloaded open the Setup Wizard firle and launch the application SetupWizard After about 20 30 seconds the Setup Wizard will open which will guide you step by step through the installation process from connecting your hardware to configuring your camera and registering it with your mydlink account DCS 931L Setup Wizard Welcome You will be able to set up your Cloud Camera to use mydlink Cloud service or you can gt choose to have the camera run independently Select your language English A Start gt Troubleshoo
54. rom 1 to 65535 seconds Select Motion Sound Detection if you would like the camera to send video dip to the recipient s email account only when motion sound is detected 33 Section 3 Configuration Enable the e mailing Enabling this will allow snapshots to be e mailed to you in icici i a ie of images to an e mail different ways accou nt Enable the emailing of images to an email account e Choosing Always will e mail snapshots continuously based a on the E mail Interval specified Tere e Choosing Schedule will allow you to schedule when to start Se eee oe A EE d en ime Feroa Start Example 06 30 00 and stop the e mailing of snapshots Wek emek HARKI e Select Motion Sound Detection if you would like the sotion Sound Detection camera to e mail images only when motion or sound is E mail frame immediately d d h h h il h 3 E mail attached with 6 frames 3 frames before and 3 frames after detection etected You can choose whether to e mail a snapshot Lae ee aie immediately or e mail 6 snapshots together with 3 frames rar ce before and after motion sound was detected You can also set the Frame interval time to specify how far apart the Enable the emailing of video clip to an email account Always snapshots should be Schedule Day Mon Tue Wed Thu Fri Sat Sun Time Period start Example 06 30 00 E mail Interval This sets the limit for how frequently e mail notifications will be j Stop Example 22 30 00 s
55. rt of the claim a written description of the Hardware defect or Software nonconformance in sufficient detail to allow D Link to confirm the same along with proof of purchase of the product such as a copy of the dated purchase invoice for the product if the product is not registered e The customer must obtain a Case ID Number from D Link Technical Support at 1 800 361 5265 who will attempt to assist the customer in resolving any suspected defects with the product If the product is considered defective the customer must obtain a Return Material Authorization RMA number by completing the RMA form and entering the assigned Case ID Number at https rma dlink ca After an RMA number is issued the defective product must be packaged securely in the original or other suitable shipping package to ensure that it will not be damaged in transit and the RMA number must be prominently marked on the outside of the package Do not include any manuals or accessories in the shipping package D Link will only replace the defective portion of the product and will not ship back any accessories D Link DCS 931L User Manual 51 Warranty e The customer is responsible for all in bound shipping charges to D Link No Cash on Delivery COD is allowed Products sent COD will be rejected by D Link Products shall be fully insured by the customer and shipped to D Link Networks Inc 2525 Meadowvale Boulevard Mississauga Ontario L5N 5S2 Canada D
56. ry button to refresh the summary screen to see if Remote Access has been enabled 2 What can do if I forget my password If you forget your password you will need to perform a hard reset of your camera This process will change all your settings back to the factory defaults To reset your camera please use an unfolded paperclip to press and hold the RESET button for at least 3 seconds while your camera is plugged in D Link DCS 931L User Manual 43 Section 4 Troubleshooting 3 Why does the LED not light up The power supply might be faulty Confirm that you are using the provided DC 5V power supply for this network camera Verify that the power supply is correctly connected If the camera is functioning normally the LED may have been disabled See Admin on page 38 for information about how to enable the LED 4 Why is the camera s network connection unreliable There might be a problem with the network cable To confirm that the cables are working PING the address of a known device on the network If the cabling is OK and your network is reachable you should receive a reply similar to the following bytes 32 time 2 ms Another possible problem may be that the network device such as a hub or switch utilized by the Network Camera is not functioning properly Please confirm the power for the devices are well connected and functioning properly 5 Why does the Network Camera work locally but not remotely This might
57. s uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communication However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures e Reorient or relocate the receiving antenna e Increase the separation between the equipment and receiver e Connect the equipment into an outlet on a circuit different from that to which the receiver is connected e Consult the dealer or an experienced radio TV technician for help FCC Caution Any changes or modifications not expressly approved by the party responsible for compliance could void the user s authority to operate this equipment This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation If this device is going to be operated in 5 15 5 25GHz frequency range then it is restricted in indoor environment only IMPORTANT NOTICE FCC Radiation Exposure Statement This equipment complies with FCC radiation exposure lim
58. sword then enter the new password and retype it in the next text box then click Apply Specify a name for your camera Select Normal to enable the LED on the front of the device or select Off to disable the LED Turning this off may be useful if you do not want the camera to be noticeable Select Enable to enable user access control or Disable to allow only the administrator account to access the camera Select Enable to allow access to the current camera snapshot via the web address indicated Select Enable to allow the current time to be added to the camera video and select a color to use for the text You can create new users to provide viewing access for your camera s video User accounts will only be able to access the Live Video section of the web configuration interface but cannot access any other parts or change any settings To create a new user enter a user name password and retype the password then click Add A maximum of 8 user accounts can be created Displays the account names of authorized users You can modify or delete an account by clicking on its modify or delete icon D Link DCS 931L User Manual DCS 931L LIVE VIDEO SETUP MAINTENANCE STATUS HELP Admin Firmware Upgrade Logout Helpful Hints Here you can change the administrator s password and configure the server setting for your Z Rat nz n camera You can also add modify and or delete the user account s eine dminis r
59. ting Downloads About Copyright amp 2012 D Link Corporation All rights reserved D Link DCS 931L User Manual 14 Section 2 Installation Manual Hardware Installation If you wish to set up your camera without using the Camera Setup Wizard please follow these steps Note In order to use the mydlink features of this product you will need to go through the Camera Setup Wizard or Zero Configuration Setup Connect the Ethernet Cable Use the included Ethernet cable and plug it into the camera Plug the other end into an available port on your router Attach the External Power Adapter Connect the power adapter to the power connector on your camera then plug the power adapter into a wall outlet Configure Your Camera Refer to Configuration on page 19 for information on how to configure your camera Optional Use WPS to Connect Wirelessly You can use WPS to connect your camera to your network wirelessly For more information refer to WPS Push Button Setup on page 17 If your router does not support WPS you will still be able to set up your camera s wireless settings in the camera s web interface D Link DCS 931L User Manual 15 Section 2 Installation The D Link Wireless Network Camera lets you access your network using a wireless connection from anywhere within the operating range of your wireless network However the number thickness and location of walls ceilings or other objects
60. to configure the DDNS setting for your camera DDNS will allow all users to access your camera using a domain name instead of an IP address Enable Click to enable the DDNS function product DCS 991L a Server Address Select your DDNS Server from the drop down menu DCS 931L LIVE VIDEO SETUP MAINTENANCE STATUS HELP Host Name Enter the host name of the DDNS server rc Network Setup The Dynamic DNS feature allows you to host a server Web FTP Camera etc using a domain ery 2 sE name that you have purchased www whateveryournameis com from your broadband Internet service provider that gt Service Provider ISP Using a DDNS service your friends can enter your host name to connect UNE NEN N Wi e a ar Im User Name Enter your username or e mail used to connect to the DDNS evden aaa vo pace O vines rea es website domain name to your camera instead of cor necting through an IP DYNAMIC DNS SETTINGS address Dynamic DNS Password Enter your password used to connect to the DDNS server Serene saa Adi lt lt Select Dynamic DNS Server ars Detection een Ti Password P Image Setup Time and Date Timeout 576 Save Settings Don t Save Settings SURUEILLANCE Copyright 2012 2013 D Link Corporation D Link Systems Inc All rights reserved D Link DCS 931L User Manual 27 Section 3 Configuration Image Setup This section allows you to configure the image settings for your
61. y D Link or for which the purchase price is refunded shall become the property of D Link upon replacement or refund D Link DCS 931L User Manual 49 Warranty Limited Software Warranty D Link warrants that the software portion of the product Software will substantially conform to D Link s then current functional specifications for the Software as set forth in the applicable documentation from the date of original retail purchase of the Software for a period of ninety 90 days Software Warranty Period provided that the Software is properly installed on approved hardware and operated as contemplated in its documentation D Link further warrants that during the Software Warranty Period the magnetic media on which D Link delivers the Software will be free of physical defects The customer s sole and exclusive remedy and the entire liability of D Link and its suppliers under this Limited Warranty will be at D Link s option to replace the non conforming Software or defective media with software that substantially conforms to D Link s functional specifications for the Software or to refund the portion of the actual purchase price paid that is attributable to the Software Except as otherwise agreed by DLink in writing the replacement Software is provided only to the original licensee and is subject to the terms and conditions of the license granted by D Link for the Software Replacement Software will be warranted for the remain
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