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1. FlexMaster Flexible Managed Services Configuration Templates The FlexMaster Template view gives service providers a simple way to set up the configuration profiles for different parameter settings of devices For example if an administrator wants to configure ZoneFlex APs for a hot spot chain differently than for a hotel chain then two templates with different parameters can be set up saved or modified before applying the configuration to the devices Bulk Firmware Upgrades Ruckus Smart Wi Fi system firmware can be upgraded individually or in bulk FlexMaster Management allows the operator to select a set of devices schedule the firmware upgrade and receive notification when the upgrade is complete With a simple click of the mouse the operator has the flexibility to perform bulk firmware upgrades on all of the remaining units in the field or schedule upgrades for a specific time Customize Trending Graph Select Query Criteria Report Category SLA Device View All ZoneDirectors Report Type Chent Potential Throughput Graph Type lTop N Bar Graph Top N 10 Display Period One week Apply cancel Potential Throughput All ZoneDirec OSHsec 8 0 0 A s Oy s A gt S n 5 Fis as ae sa et ig FlexMaster features a completely customizable super dashboard with an on demand widget wizard Powerful Provisioning The Provisioning View is a powerful tool tha2. 01 0000 FME1 FlexMaster software to manage up to 10 000 APs software CD including user manual FlexMaster License Upgrades 795404 909 0100 FMEU License Upgrade from 25 to 100 795405 909 0250 FMEU License Upgrade from 100 to 250 795406 909 0500 FMEU License Upgrade from 250 to 500 795407 909 1000 FMEU License Upgrade from 500 to 1000 795408 909 2500 FMEU License Upgrade from 1000 to 2500 795409 909 5000 FMEU License Upgrade from 2500 to 5000 795410 909 0000 FME1 License Upgrade from 5000 to 10000 794015 SVC CTRCT 1 Year Service Contract Required Contact ARRIS 888 353 9473 www arrisi com BeamFlex ZoneFlex MediaFlex MetroFlex FlexMaster ZoneDirector SoeedFlex SmartCast and Dynamic PSK are trademarks of Ruckus Wireless Inc The capabilities system requirements and or compatibility with third party products described herein are subject to change without notice ARRIS the ARRIS logo Auspice C3 C4 C4c Cadant C COR CHP Max5000 ConvergeMedia Cornerstone CORWave CXM D5 Digicon ENCORE Flex Max HEMi Keystone MONARCH MOXI n5 nABLE nVision OpsLogic OpsLogic Service Visibility Portal PLEXiS PowerSense QUARTET Regal ServAssure Service Visibility Portal TeleWire Supply TLX Touchstone VIPr VSM and WorkAssure are all trademarks of ARRIS Group Inc Other trademarks and trade names may be used in this document to refer to either th
3. ARRI A S Ruckus Wireless FlexMaster First Global Wi Fi Managed Service Platform for Enterprises and Service Providers Benefits Single platform for Wi Fi service management Direct device access and detailed client troubleshooting Comprehensive management Carrier grade scalability At a glance customizable network dashboard Bulk configuration and firmware upgrades Sophisticated filtering searching and grouping Advanced reporting Reduce support costs per subscriber Hierarchical administration rights Cloud services Product Flyer FlexMaster 5 tc The Ruckus FlexMaster Management System 9 0 is a comprehensive Wi Fi management platform for building and managing enterprise and carrier grade Wi Fi service infrastructures FlexMaster Management System is a fully featured intuitive Wi Fi management platform for all sizes of enterprises FlexMaster Management enables network administrator to perform all critical functions necessary to set up Maintain and optimize the deployment of their business Wi Fi networks all from a single point Ideal for carriers multi service operators and broadband providers looking to monetize Wi Fi services FlexMaster Management offers tiered administration making it the perfect platform for offering managed WLAN service or cloud based WLAN management services This allows end customers to remotely view securely control easily manage and automatically c
4. Wi Fi APs can also be directly queried by other third party SNMP or auto configuration server ACS systems using TR 069 Ruckus Wireless FlexMaster wwertery Montor Configure lepot A mnihter BOO Ont Amocuton Actrety Al lomeOrecton DGO AP lalla A hortos oeoo a Ea e E f gt Client associations k A 9 gt s G 2 of sran td Dewces ss a gt A a AND Sa p os R amp 6 amp amp o aS o vT SOOO a Po a P P wid A lt P ve s a a ay R PEE E o oe 2 2 REONE RE rrr 2 2 at ane foneOre tor Orvwe View e of hanccated Cents Al loneOrecton gees Drie View mm ay Mews APY ove AP O et a a ieoten tor v n p L 2 ZoneDirector device view Associated clients m c s b ee PM Or FSS SK OY a gt PP PP E E oF oF e e r P B Client RSSI l 1 pa J J a P Ps ao 5 sheen views Phere Piet Peer Phen atie lene MAS Mere Cheri MAL The Google map view lets network administrators see the entire network including mesh access points mesh links point to point connections and much more Additionally a ZoneFlex AP automatically reports to the FlexMaster Management server during initial installation and at pre specified periods The FlexMaster Management can manually initiate instant communication or schedule tasks to be performed at an opportune time At a Glance Dashboard The FlexMaster Dashboard View prov
5. e entities claiming the marks and the names of their products ARRIS disclaims proprietary interest in the ee ARRIS marks and names of others Copyright 2011 ARRIS Group Inc All rights reserved Reproduction in any manner whatsoever without the express written permission of ARRIS Group Inc is strictly forbidden For more information contact ARRIS Ruckus FlexMaster_PF_12MAY11 WwWww alrisi com
6. ess and detailed client troubleshooting Instant and secure access to Ruckus Smart Wi Fi products as well as detailed client data over the Internet or any private IP network Comprehensive management Leverages industry standard protocols such as SNMP TR 069 TCP and HTTP S for secure communication across the entire network Carrier grade scalability Automatically discover configure monitor and troubleshoot tens of thousands of remote devices At a glance customizable network dashboard Provides system health overview of events device connectivity status of associated clients and much more Bulk configuration and firmware upgrades Upgrade individual or groups of Ruckus devices with a mouse click Sophisticated filtering searching and grouping Easily group and manage devices by geography device type serial number and customer Advanced reporting Administrators can define configure and select a variety of criteria to quickly run detailed historical reports such as device downtime connected clients or changes to the network mesh at a specified time Reduce support costs per subscriber Access to detailed client stats such as connectivity status signal quality and throughput minimizes need to dispatch support personnel Hierarchical administration rights Provides multi tiered access to the partitioned views of the networks statistics status and reports Cloud services FlexMaster Management lets operators of
7. fer managed services from a single platform giving each customer remote visibility and control of their own network elements and network services Ruckus Wireless FlexMaster 2 Features Multi tiered management access Auto discovery of Ruckus devices Group configuration of devices Relational database Manual or scheduled firmware upgrades for selected devices Geographic representation of devices on the networks using Google maps Customized Dashboard View settings ona per administrator basis Trending reports and customized graphs such as packets sent and received by the busiest APs AP airtime utilization and the APs with the most associated clients Service level agreement graphs and reports that include percentage uptime for AP groups and specific clients backhaul uptime and client potential throughput Secure access with remote SSL Client throughput data such as connectivity throughput connectivity status signal quality etc Connection and association reports Audits of user actions and system logs Complete End to End Wi Fi Service Administration FlexMaster Management is the first complete management service platform that lets providers securely control monitor and upgrade Smart Wi Fi systems anywhere in the world whether over the Internet or a private IP network Simple to install and easy to use with an intuitive look and feel FlexMaster Management provides a comprehensive solution f
8. ides at a glance summary of all of the connected Ruckus Smart Wi Fi devices that the FlexMaster Management is managing The Dashboard View which is fully customizable allows for views based on selected criteria such as devices clients Google map overview and many more RSSI over time Detailed statistics on a per client basis provide comprehensive picture of client health allowing administrators to perform advanced client troubleshooting and faster problem resolution An intuitive Events View gives network administrators a quick reference about the condition of the network And a detailed event timeline provides trend and historical records of all important events that have occurred over the previous period The network administrator can easily configure widgets that present what the user wants to see Detailed Inventory View The FlexMaster Inventory view provides a detailed report of all of the Ruckus Smart Wi Fi devices in the network Network administrators can easily navigate to any device and drill down for more detailed information Integrating with the Google Map application each of the devices can be geographically displayed on the map to provide a more physical presence to the network administrator The devices can be tagged into different groups for example access points for hot spot chain access points for hotel chain access points for Northern City etc to improve the manageability Ruckus Wireless
9. onfigure only their network infrastructure and assets Designed for simplicity the FlexMaster System provides a unique collection of automated and customized facilities not found in other management platforms such as an automated and customized super dashboard trending reports and customized graphs detailed client data for planning and troubleshooting and comprehensive events management Fitting seamlessly into existing operational support systems OSS FlexMaster Management uses industry standard protocols to manage Wi Fi service infrastructures It provides a comprehensive set of capabilities for configuration fault detection performance management and reporting of Ruckus Wireless ZoneDirector and ZoneFlex Access Points APs This system can manage the Ruckus Smart Wi Fi APs either in standalone mode or via the ZoneDirectors FlexMaster Management allows administrators to view remote environments bulk configure and manage groups of devices securely monitor and manage Wi Fi services Easy to install and use FlexMaster Management reduces the total cost of ownership by automatically discovering the deployed devices in your network eliminating the need for tedious remote configuration troubleshooting and maintenance Benefits Single platform for Wi Fi service management Simple to use install and deploy Web based management platform for managing discrete Ruckus Smart Wi Fi APs or wireless LAN systems Direct device acc
10. or configuration fault detection audit and performance management It fits seamlessly into existing network management architectures by leveraging a variety of industry standard protocols such as SNMP TR 069 TCP and HTTP S FlexMaster Management also provides the scalability expected for large scale infrastructures Enabling Managed Services With FlexMaster Management service providers create unique configuration parameters on a bulk basis and can load different versions of firmware for each customer Managed ZoneFlex devices can be grouped by geographic region device type serial number MAC address range or client customer name Multi tiered access provides a partitioned view for each customer and lets them view Statistics status and reports related to their Wi Fi networks Using the administrator access privilege the provider can access all of the devices in the management domain IT managers and providers can create unique Service Level Agreements for each client or department in order to offer revenue generating services FlexMaster Management communicates with Ruckus Smart Wi Fi systems using industry standard SNMP SOAP HTTP protocols and takes advantage of TR 069 to establish safe and reliable links between the managed devices and the FlexMaster Management server This enables remote access to devices on the LAN that normally might be inaccessible due to network address translation issues Ruckus Smart
11. t gives administrators the option to permanently save the configuration of each device In the event a user resets a pre configured Wi Fi device from the provider the configuration can be restored to a known state quickly and easily without user intervention Provider NOC or Enterprise HQ HTTP s d SNMP future a Ba 4 HTTP S I F j TCP a SOAP XML 04 3 Public Private l IP Network Branch Office DE Stadium Subscriber Homes Ruckus Wireless FlexMaster 5 Ruckus Wireless FlexMaster Specifications Minimum System Requirements CPU 2 5 GHz Memory 4 GB Hard Drive 160 GB O S Red Hat Linux Enterprise Edition 5 0 or higher Ordering Information ARRIS Mfg Description 795396 901 0025 FMEO FlexMaster software to manage up to 25 APs software CD including user manual 795397 901 0100 FMEO FlexMaster software to manage up to 100 APs software CD including user manual 795398 901 0250 FMEO FlexMaster software to manage up to 250 APs software CD including user manual 795399 901 0500 FMEO FlexMaster software to manage up to 500 APs software CD including user manual 795400 901 1000 FMEO FlexMaster software to manage up to 1 000 APs software CD including user manual 795401 901 2500 FMEO FlexMaster software to manage up to 2 500 APs software CD including user manual 795402 901 5000 FMEO FlexMaster software to manage up to 5 000 APs software CD including user manual 795403 9
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