Iomega CD-RW USB 2.0 Drive User`s Manual
Contents
1. 3 The Power LED right will be green if the drive is receiving power 4 The Eject Button opens the lomega CD RW drive to insert or remove a disc 5 The Emergency Eject Hole opens the lomega CD RW drive to remove a disc during a power failure 6 The Volume Control raises and lowers the volume output 7 The Audio Jack enables you to use the provided audio cable to connect to an audio port on your computer and listen to audio CDs lomega CD RW USB Drive Power When you shut down your system you can disconnect power to the lomega CD RW drive however it will not harm the drive to leave it powered up Disconnecting the power supply from the drive is an easy way to power down the lomega CD RW drive If you disconnect power from the drive but leave the power supply plugged in the power drawn is less than 2 Watts To power down completely plug the power supply into your computer s power strip and use the switch on the power strip to power down both the computer and your lomega CD RW drive Identifying the Drive Letter Assigned to your lomega CD RW Drive PC Only If you have more than one CD drive connected to your computer you might not know which drive letter is assigned to your lomega CD RW drive To find the drive letter for your lomega CD RW drive double click the My Computer icon on your desktop Right click the CD Drive icon and select Eject from the menu The tray of the selected CD drive will open Inserting or Ejecting a CD Pr2. administrator privileges for the computer in order to change drive letters under Windows 2000 1 Select Control Panels Administrator Tools Computer Management then Disk Management 2 Right click the icon for the lomega CD RW drive and select Change Drive Letter and Path from the shortcut menu 3 Click the Edit button 4 Click Assign a drive letter and select the letter you want to use for your lomega CD RW drive 5 Reboot the system Problems Reading Recordable CDs on a Standard CD ROM Drive sometimes it appears that you wrote a CD without trouble and can read it on your lomega CD RW drive however when you put it in a standard CD ROM drive one of the following happens e The CD is ejected e You get error messages such as no CD ROM or not ready reading e You have random problems accessing some files or directories The problems might not appear when you use the disc on different CD ROM drives The lasers of some CD ROM drives especially older ones are not calibrated to read recordable CDs because their surface is different from that of factory pressed CDs If your CD ROM drive reads mass produced silver CDs but not recordable CDs check with the CD ROM drive manufacturer to determine if this is the problem An upgrade might be available to resolve the problem Problems Reading Recordable CDs on Any CD ROM Drive If you have successfully written a CD but have problems reading it there are a number of possible reasons e f
3. has finished e f you have anti virus software installed disable any active virus scanning during the creation of a CD or when copying a large amount of files to a disc Make sure that you reenable the active anti virus software and scan the disc that you created before using or distributing it Problems Using CDs Created on The lomega CD RW Drive on Any CD player CD RW discs created on a lomega CD RW drive can be read on Multi read CD players Virtually all CD RW drives sold today are Multi read compatible Many PC OEMs provide Multi read compatible CD ROM or DVD ROM drives as standard equipment with the computers they sell Check with the owner s manual that came with your computer equipment to verify that the CD player is Multi read compatible NOTE CD R discs are read by virtually all types of CD drives sold today If in doubt as to which type of disc to use use a CD R disc The lomega CD RW USB Drive Is Not Assigned a Drive Letter Under Windows 98 Me i 2 9 Check all connections Verify that the drive is receiving power Verify that you are using the USB cable that came with your lomega CD RW drive Verify that the lomega HotBurn software is installed The lomega CD RW software package shipped with your drive includes drivers required for lomega CD RW USB drives Restart the computer after installing the lomega HotBurn software Try reinstalling the software If you are using Windows and the lomega CD RW software is a
4. names up to 255 characters long which may include spaces To maintain DOS compatibility a DOS standard 8 3 filename is associated with each file these names are created automatically by Windows and can be viewed in Properties for each file To create these DOS standard names long filenames are truncated and the tilde character is added a number may also be added to distinguish between files which would otherwise have identical names when truncated For example the filename Letters to Send DOC might become LETTER 1 DOC Joliet Joliet is an extension of the ISO 9660 standard developed by Microsoft for Windows 95 to allow CDs to be recorded using long filenames it also allows for using the Unicode international character set For files recorded to CD Joliet allows you to use filenames up to 64 characters in length including spaces Versions of Windows NT up to 3 51 build 1057 do NOT read the long filenames on Joliet discs Windows NT 4 0 does support Joliet If you select this option filenames up to 64 characters long will be allowed If a filename is longer than 64 characters a message will appear allowing you to edit the filename Long File Names 30 characters max In Windows 95 98 Me 2000 NT long filenames are used but converted to upper case Filenames longer than 30 characters are truncated and the tilde is added a number might also be added to distinguish between files which would otherwise have identical names when truncate
5. needed on your computer to support the lomega CD RW drive If the necessary drivers are not installed the lomega CD RW drive might not be recognized or might not work correctly 3 Connect your lomega CD RW drive Installing lomega CD RW Software Installing the lomega software installs the drivers and tools you need on your computer to support your lomega CD RW drive See Selecting and Using Discs for information about the additional software applications included on the lomega software CD NOTE You must connect the lomega CD RW drive to a USB 2 0 adapter card and install the correct drivers before the CD RW drive will run at USB 2 0 speeds Check with the manufacturer of your USB 2 0 adapter card to find the correct drivers for your operating system The lomega CD RW USB drive will run at USB 1 1 speed when connected to a USB 1 1 connector 1 Start your PC and wait for Windows to finish loading NOTE If Windows is already running close any open applications before proceeding 2 Insert the Solutions CD label side up into the CD ROM drive The software setup program should start automatically If the lomega software setup program does not start automatically a Open My Computer or Windows Explorer b Double click the CD ROM drive letter usually D E or F c Double click lomega_CD RW 3 Select Install CD Ware Software to install the required software for the lomega CD RW USB drive 4 Follow the instructions on
6. read will be so slow that it becomes impossible to copy directly from your source audio CD to the lomega CD RW drive the read speed is slower than the lomega CD RW drive s write speed In this case you will have to copy the audio tracks to the hard disk and then record them back to the CD For more information Open the HotBurn console and click the Help icon Go to troubleshooting and read through the section What is Digital Audio Extraction The lomega CD RW Drive Writes at a Speed Lower than the Speed Setting Other USB devices connected at the same time as the lomega CD RW drive can affect the lomega CD RW drive s performance especially digital cameras or scanners that are processing large amounts of data If you are using a hub to connect several devices to your computer disconnect the other devices and connect the device directly to either of the computer s USB ports Your lomega CD RW USB 2 0 drive has the capability of writing data to both CD R and CD RW discs at 24x speed when connected to a USB 2 0 adapter card This means that it can write the equivalent of 24 minutes of audio data in one minute An audio CD can contain up to 74 minutes of audio data For example in 24x mode it will take around 3 minutes to write 74 minutes of audio data Writing non audio data might be even slower If the lomega CD RW USB 2 0 drive is connected to a USB 1 1 port it will run at a much lower speed Average write speeds for a 1x CD writer are e 1x fo
7. the screen to install the software 5 Connect your lomega CD RW drive Connecting the lomega CD RW Drive 1 If you have not already installed the lomega CD RW software install it now NOTE You must connect the lomega CD RW drive to a USB 2 0 adapter card and install the correct drivers before the CD RW drive will run at USB 2 0 speeds Check with the manufacturer of your USB 2 0 adapter card to find the correct drivers for your operating system The lomega CD RW USB drive will run at USB 1 1 speed when connected to a USB 1 1 connector 2 Connect the power supply to your lomega CD RW drive and then plug it into an outlet The green power light on the front of the drive should flash momentarily when you plug in the power supply 3 Connect the lomega CD RW USB cable that came with your drive to the lomega CD RW drive Squeeze the side buttons to attach the connector or remove it from the drive 4 Connect the other end of the USB cable to the external USB 2 0 port on the back of your computer The USB 2 0 PCI card external connectors might not be marked If you do not have a USB 2 0 adapter card connect the drive to a standard USB connection However this reduces the speed of the drive ra Congratulations e For information on operating your new lomega CD RW drive refer to Using Your lomega CD RW drive e For information on creating different types of CDs refer to Selecting and Using Discs e f you encount
8. you are using a USB 2 0 card verify that you have the latest USB 2 0 drivers Contact the USB card manufacturer for updates e lf you are using built in USB controllers verify that you have the latest drivers Contact the manufacturer of your motherboard for updates NOTE The lomega CD RW USB drive is designed to the latest USB specification However some USB devices including controller chips and hubs currently available on the market do not conform to the USB standard If you experience problems after connecting the lomega CD RW USB drive your system might contain an old driver or a non compliant USB controller Contact the manufacturer of the USB controller or your computer for possible solutions We also recommend checking the lomega web site www iomega com frequently for updated software and the latest information on USB Network Problems e Recording across the network a network may be too slow to maintain adequate throughput speed File Problems e Recording many small files e Damaged source files data loss e Trying to record files in use by the system or other applications Hard Disk Problems e Extremely fragmented hard drive e Not enough space in temporary directory 20MB recommended e Hard disk compression might cause buffer underruns We do not recommend writing from a compressed hard disk or disk partition e Very old hard drives Problems Creating Digital Audio CDs CAUTION Digital Audio Extraction DAE is desig
9. SB Drive About the lomega CD RW Drive Performance CD drive performance is measured by how quickly the drive can copy a 74 minute audio CD A standard 1x CD recorder can record an entire 74 minute audio CD 650 MB in 74 minutes Disc Type Description CD R Your lomega CD RW drive can record a full CD 24 Write once times faster than a standard 1x CD recorder or in about 3 minutes CD RW Your lomega CD RW drive can create a full Rewritable rewritable CD 10 times faster than a standard 1x CD recorder or in about 8 minutes CD Your lomega CD RW drive can read data from a CD ROM 40 times faster than a standard 1x CD Read ROM Assuming that the CD RW media is preformatted Drive connectors The connectors on the back of the drive are listed below Connector Function 1 Power Use the provided power supply cable to connect to Connector the drive and then to a wall outlet 2 USB 2 0 port Use the provided USB cable to connect the drive to a USB 2 0 port or to a standard USB port on your computer 3 Factory Test Port Do not connect anything into this port Drive Controls and Indicators The lomega CD RW drive has controls and jacks on the front and back panel of the drive that are labeled with various indicators The following section describes these controls and indicators 1 The View Window lets you view the CD 2 The Write status LED left flashes red if the drive is reading from or writing to a disc
10. a driver conflict on your system Please contact the lomega web site www iomega com or go to the How To Get Help section and call our Automated FaxBack help for additional troubleshooting information The lomega CD RW Drive Is Not Assigned a Drive Letter Under Windows 2000 or Windows XP 1 2 Check all connections Make sure the lomega CD RW USB drive is receiving power Make sure you are using the lomega CD RW USB cable that came with your lomega CD RW drive If you are using a USB 2 0 card check Device Manager to verify that the card is installed and working properly If you are connected to a USB hub ensure the hub is connected properly and has power Try connecting the lomega CD RW USB drive directly to one of the USB connections on your computer rather than a USB hub or keyboard Try manually assigning a drive letter to the lomega CD RW USB drive NOTE You must have administrator privileges for your local computer in order to change drive letters under Windows 2000 a b e Select Control Panel Administrator Tools Computer Management then Disk Management Right click the icon for the lomega CD RW USB drive and select Change Drive Letter and Path from the shortcut menu Click the Edit button Click Assign a drive letter and select the letter you want to use for your lomega CD RW USB drive Reboot the system Green Power Light Does Not Come On 1 Make sure you are using the lomega universal po
11. ce The source device refers to a CD ROM drive a Network or any type of device from which you can copy data to the lomega CD RW drive For example when recording from a Network the Network might be too slow to maintain an adequate throughput speed and might cause the lomega CD RW drive to run slowly CD ROM drives that are not DAE Digital Audio Extraction compatible can also be an issue Many CD ROM drives do not support DAE and those that do might not support the DAE effectively Test your system before burning a CD R or CD RW from any source HotBurn comes with a variety of system tests that checks different parts of your system for compatibility To test your system for compatibility e Open the HotBurn software Click the Tools icon and select Run System Test Click Test e Follow any onscreen instructions e The CD ROM drive is not DAE Digital Audio Extraction compatible If your CD ROM drive is not DAE compatible or if you are copying from the Network and it is too slow copy your data or audio files to your hard drive and record the files back to CD See Trouble Creating Digital Audio CDs for more information HotBurn Doesn t Recognize My Disc HotBurn software comes with a system test that checks different parts of your system for compatibility This helps to make sure your system is configured for optimal performance with HotBurn software and improves the likelihood of successfully making a CD Open Hotburn and click the HotBu
12. ck the box to enable DMA 7 Click OK 8 Double click the Disk drives icon 9 Double click the icon for your computer s hard drive 10 Follow steps 5 7 to enable the DMA setting for your hard drive 11 Click OK to finish 12 Allow the system to reboot 13 Begin the recording session again To enable DMA on Windows 2000 XP NOTE On some systems you need to change the BIOS settings to add DMA support check the user s manual that came with your computer for more information 1 Right click My Computer on the Windows desktop and select Manage 2 Click Device Manager 3 Double click IDE ATA ATAPI controllers 4 Double click location of your source CD ROM drive 5 Select the Advanced Settings tab 6 Select Transfer Mode and highlight DMA if available 7 Allow the system to reboot 8 Begin the recording session again If Enabling DMA Does Not Fix the buffer underrun problem open the HotBurn software click Settings Change the burn speed to a lower setting Possible Causes of Buffer Underrun Errors Causes of buffer underrun errors include Poor Media Quality USB Problems Network Problems File Problems Hard Disk Problems Poor Media Quality Use brand name CD R and CD RW discs Using top brand name discs helps to ensure the optimal performance of your lomega CD RW drive Check the lomega website for a list of recommended media brands Verify the media is not scratched dirty or damaged USB Problems e lf
13. d Romeo Romeo allows you to write to disc filenames up to 128 characters long including spaces This is not part of the Joliet standard and the Unicode character set is not supported If read under DOS or Windows 3 1 file and directory names will appear truncated to 8 3 However if two or more filenames become identical when truncated you will probably be able to see only the first Romeo long filenames can be read on Windows 95 and Windows NT 3 51 systems When you select this option your disc can include filenames up to 128 characters long File and directory names are automatically converted to uppercase for maximum compatibility with Windows NT 3 51 and DOS File Version Numbers In strict interpretations of the ISO 9660 standard all directory entries of files must contain the file name followed by a semicolon and the file version number 1 Most operating systems automatically remove these two characters from the filename when accessing a file or displaying a directory Some UNIX systems require a setting to make the version numbers disappear Windows System Problems When Creating CDs If you are experiencing problems with your Windows Operating System when creating CDs try one or more of the following e Close any open applications when creating a CD e Turn off any screen saver power management or suspend mode that might be enabled on your computer while a CD Is being created These can be reenabled once the CD creation process
14. er manufacturer for help e Do not connect or disconnect any USB device while the lomega CD RW USB drive is transferring information Data loss will result CAUTION USB devices including controller chips hubs cables cards mice joysticks and peripherals that do not comply with the USB specification may cause system lockups or possible data loss when used with your lomega CD RW USB drive If you are not sure that a USB device complies with the latest USB specification contact the manufacturer of the device The lomega CD RW Drive Does Not Work on an Older Laptop Computer Some older laptops use a USB port called an Open Host that is not compliant with the latest USB specification If your laptop has an Open Host USB port your lomega CD RW drive may not be assigned a drive letter when connected to the laptop Try following the USB guidelines They are designed to help you avoid some of the problems caused by non compliant USB devices If you continue to have problems contact the manufacturer of your laptop computer for additional information
15. er problems installing or using the lomega CD RW drive refer to the Troubleshooting section USB Guidelines USB Universal Serial Bus is an interface designed to make it easy to connect mice keyboards joysticks printers digital cameras and other devices to your computer Because its ease of use USB is also used to connect high speed storage devices such as the lomega CD RW USB drive The lomega CD RW USB 2 0 Drive uses the latest USB technology USB 2 0 This technology is approximately forty times faster than the previous USB 1 1 technology Follow these guidelines to ensure optimal and reliable performance of your lomega CD RW USB drive and other USB devices You can e You can use your lomega CD RW USB drive on a Windows PC with built in USB running Windows 98 Me 2000 XP Some USB controllers or motherboards might not support all types of USB devices e You can connect or disconnect the lomega CD RW drive while the computer is on e You can optimize the lomega CD RW drive s performance by disconnecting other USB devices when using the lomega CD RW drive The performance of all USB devices decreases as additional USB devices are connected e You can ensure maximum performance by connecting your lomega CD RW drive directly to your computer instead of a hub e You can avoid some system lockups by waiting at least 30 seconds after connecting or disconnecting any USB device to use the lomega CD RW drive This allows the system to
16. ess the eject button on the lomega CD RW drive to insert or remove discs When you insert a CD into the lomega CD RW drive the red activity light flashes Ejecting a Disc in Case of Power Loss The lomega CD RW drive must be receiving power for normal disc insertion and removal However if you need to eject a disc during a power failure use the following steps CAUTION Never remove a disc manually while the power supply is connected to the lomega CD RW drive 1 Turn off your computer and lomega CD RW drive 2 Disconnect the power to the lomega CD RW drive 3 Insert a straightened paper clip into the emergency eject hole to eject the CD Disconnecting Your lomega CD RW Drive Always close any open files and remove the CD before disconnecting the lomega CD RW drive Disconnect the cable first then remove the cable from the drive Using the Drive as an Audio CD Player NOTE The following instructions enable you to listen to audio CDs through your computer speakers You can also connect headphones to the audio jack on the side of the CD RW drive Plug in headphones only while listening to audio CDs Connecting the Audio Cable 1 To avoid damage to your computer and lomega CD RW drive turn off the power to both your computer and the lomega CD RW drive Print this User s Manual as a reference before shutting down your computer 2 Locate the audio out jack on the side of the lomega CD RW drive Connect the audio cable included w
17. ght perform differently in different drives Experiment with different brands of CD R media until you find one that works well with your lomega CD RW drive Caring for Your CDs Follow these general guidelines when handling CD Recordable and CD ReWritable discs e Avoid exposing the discs to extreme temperatures or direct sunlight e Always place the CDs in their protective cases when not in use to avoid scratching them e Do not use alcohol based or ballpoint pens to write on the CDs the ink might eventually damage your data Use felt tip pens instead e Use only CD labels that are expressly designed for recordable CDs Do not attempt to remove a label e Do not stack CDs together doing so might damage the discs Using the Software on the lomega CD The lomega Software CD includes several applications to enable you to create different types of CDs Using lomega HotBurn Software Use the lomega HotBurn software to do the following e Copy a Data CD e Create a Data CD e Create an Audio CD lomega HotBurn software has an interactive User s Manual Open the HotBurn software and click on the Help Icon for instant help on using the software The HotBurn User s Manual is also on the Solutions CD Additional Software Check out the additional software applications included on the Solutions CD Use this software to convert music to MP3 files or play audio CDs on your computer Insert the lomega Solutions CD and select one of the software ico
18. higher with built in USB controller some USB controllers or motherboards might not support all tyoes of USB devices e Microsoft Windows 98 98SE 2000 Me NT or XP e Sound Blaster compatible sound card for audio playback Upgrading from Windows 98 to Windows Me 2000 XP If a previous version of lomega CD RW software is installed on your system remove it before installing Windows Me 2000 XP Use Add Remove Programs in Control Panel uninstall all the lomega CD RW software then restart Windows Install Windows Me 2000 XP according to the instructions included with the Windows Me 2000 XP package Install the lomega CD RW software included with your lomega drive after the Windows Me 2000 XP installation is complete See Installing lomega CD RW Software for help installing the lomega software Getting Started IMPORTANT To operate the lomega CD RW drive at USB 2 0 speeds you will need to purchase and install a USB 2 0 adapter card Before installing or using your lomega CD RW drive read and follow the USB guidelines to ensure reliable performance from your USB drive Here s how to get started using your lomega CD RW drive 1 Unpack the lomega CD RW drive and accessories lomega Solutions CD Quick USB Install booklet and Blank CD R l Cable disc External Audio Cable Power Supply lomega CD RW Drive 2 Install the lomega CD RW software NOTE Installing the lomega CD RW software installs the drivers
19. ith your lomega CD RW drive 3 Locate the Audio In or Line In port on your computer and plug in the other end of the audio cable Check the documentation that came with your computer or sound card if you are not sure of the location of this port NOTE The location of the line in port on your computer might not be exactly as shown in the illustration below SIS 4 Reconnect the power to your system and the lomega CD RW drive Selecting and Using Discs Selecting CDs Your lomega CD RW USB drive is capable of reading and writing many types of CDs such as audio CDs CD ROMs CD Rs and CD RWs Your lomega CD RW drive can be used in the following ways 1 Play Read most types of CD media 2 Write CD R discs 3 Write and Rewrite CD RW discs Your drive is compatible with the following types of CDs Compact Disc Digital Audio CD ROM Compact Disc Read Only Memory Compact Disc Recordable Compact Disc Re writable Your lomega CD RW USB drive is compatible with the following CD formats Compact Disc Digital Audio Compact Disc Read Only Memory Enhanced Music CD formerly CD Plus Multitrack CD ROM Photo CD Compact Disc Interactive Compact Disc Plus Graphics Compact Disc Text Compact Disc Digital Video Might require special software When to Use CD R Discs CD R discs enable you to permanently store data in a format that is readable on virtually all CD ROM drives This information is st
20. lomega CD RW USB 2 0 Drive User s Manual Welcome to the lomega CD RW USB 2 0 Drive This drive uses the latest USB 2 0 technology to achieve the following speeds 24X CD R Write Speed 40X Read Speed on CD Formats 10X CD RW Write Speed 32X Speed on Digital Audio Extraction DAE USB 2 0 technology is capable of running at speeds up to 40 times faster than the standard USB 1 1 technology Connect the lomega CD RW USB drive to a USB 2 0 port to achieve the USB 2 0 speed Connected to a standard USB 1 1 port the drive runs at the standard USB 1 1 speed The lomega CD RW USB drive is capable of reading and writing many types of CDs such as audio CDs CD ROMs CD Rs and CD RWs The lomega CD RW drive can e Play Read most types of CD media e Write CD R discs e Write and Rewrite CD RW discs System Requirements Your system must meet the following minimum requirements to support the lomega CD RW USB 2 0 drive e USB 2 0 Hi Speed PCI card installed in your computer e Recommended RAM requirements for your operating system See your OS manual for details e CD ROM drive or 740 MB hard drive space to copy CDs e CD ROM drive for software installation e Microsoft Internet Explorer 5 0 or higher or Netscape Navigator 6 1 or higher to view user s manual e The following amount of hard drive space for lomega software Software Size lomega HotBurn 10 MB MusicMatch Jukebox 30 MB Plus ActiveShare 40 MB e Pentium 166 or
21. lready installed remove it using Add Remove Programs in Control Panel restart Windows then reinstall the software If you are using a USB 2 0 card check Device Manager to verify that the card is installed and working properly Check to see if your USB controller is enabled and is working properly a b Right click the icon for My Computer and select Properties Click the tab for Device Manager Double click Universal Serial Bus Controller Universal Host Controller and USB Root Hub should be listed If either of these has an exclamation or a red X next to it or if the Universal Serial Bus Controller is not listed there is a problem with the USB Controller Call your computer manufacturer for information on getting it fixed If you are connected to a USB hub ensure the hub is connected correctly and has power 10 Try connecting the lomega CD RW drive directly to one of the USB connections on your computer rather than a USB hub or keyboard 11 Try manually assigning a drive letter to the lomega CD RW USB drive Windows 98 Me 12 Check your BIOS to ensure USB is enabled Refer to your computer s User s Guide or manual for directions NOTE If you disconnect your lomega CD RW USB drive and reconnect to the same USB port the drive should be reassigned the same drive letter automatically If you reconnect to a different USB port you may have to manually reassign the drive letter If the problem continues there may be
22. ned to assist you in reproducing material in which you own the copyright or have obtained permission to copy from the copyright owner Unless you own the copyright or have permission to copy from the copyright owner you might be violating copyright law and be subject to payment of damages and other remedies If you are uncertain about your rights contact your legal advisor Copying audio digitally from a CD requires a CD ROM drive or lomega CD RW drive which supports DAE All lomega CD RW drives can perform DAE Many CD ROM drives do not support DAE at all others do it but not very well Few if any high speed CD ROM drives can extract audio successfully at or even near their top rated data speed Unsuccessful audio extraction is easy to detect it sounds bad clicks pops or hissing within the track The most common reason is that DAE was performed at too high a speed for your source CD ROM or lomega CD RW drive to maintain proper synchronization of the audio data it was passing to the hard disk or lomega CD RW drive Audio samples are skipped or repeated causing errors which sound to the human ear like clicking popping or hissing The solution is to slow down DAE However with some drives getting a clean audio extraction requires reading at very slow speeds with lots of going back and rereading the same audio samples over again to make sure that everything is in the right place this is called audio resynching or jitter correction Sometimes the
23. ns for details Technical support for additional software applications is provided on the software manufacturer s Web sites Troubleshooting Problems Burning CDs Try these suggestions first e Disable any virus protection while burning CDs e Use high quality discs Check lomega s Web site for recommended media e Close all programs running in the background Disconnect from the internet e When duplicating a CD select the option to copy to the hard drive first e For audio CDs do not copy directly from another CD e Make MP3 files of your favorite tracks on your hard drive then copy them to your CD e Verify that you are using the latest firmware for your CD ROM drive Check with your CD ROM drive manufacturer for updates e Lower the recording speed and retry the burn A Buffer Underrun Error Occurred CD writing is a process that must run constantly at the selected recording speed without interruptions The lomega CD RW drive s buffer is constantly filled with a reserve of data waiting to be written so that small slowdowns or interruptions in the flow of data from the computer do not interrupt writing A buffer underrun error means that the flow of data from the source e g hard disk CD ROM drive to the lomega CD RW drive was interrupted long enough for the lomega CD RW drive s buffer to be emptied and writing was halted If this occurs during a write operation your recordable disc might be ruined To Avoid Buffer Underrun Er
24. ored permanently on the CD and cannot be erased Use CD R discs for e Backing up your hard drive e Permanently saving large presentations e Sharing non editable information e Making a master CD for duplication e Duplicating a CD e Compiling your favorite music creations Advantages of CD R over CD RW Good for permanent data storage disc cannot be erased Less expensive per CD than CD RW discs Readable on virtually all CD ROM and CD R drives Can be used in most stereo CD players When to Use CD RW Discs CD RW enables you to record information to a CD then rewrite new information to it Use CD RW discs for Transporting large data files between computers Archiving data Storing large files while you work on them Updating important files each week Backing up data from your hard drive Advantages of CD RW over CD R e Enables you to erase the data and rewrite new information for example updating files e Ideal for backup sharing files with colleagues and transporting files between computers e Enables you to make a practice CD or test the contents of a CD before making a permanent one NOTE Only CD RW drives can read and write data to CD RW discs Multi read CD ROM drives can read but not write to CD RW discs Selecting High Quality CD R Media e Use only the highest quality brand name CD R media e Verify that your CD media is certified for the speed of your lomega CD RW drive e Some name brand CD R media mi
25. r audio 172 kb second e 1x for data 150 kb second In other words at 1x speed you can write about 8 7 megabytes of data per minute Any CD recorder will seem slow compared to an average Ultra DMA hard drive which can write about 33 MB second The speed difference stems from the difference in technologies A hard drive uses magnetics to store its data The CD recorder uses a laser to burn pits into blank CD discs There are several additional causes for slow write speeds e Burn proof technology Burn proof technology temporarily suspends the write operation if the flow of data is interrupted because of system limitations This prevents buffer underrun errors from occurring e Poor quality CDs For optimal performance use brand name CD R and CD RW discs Using top brand name discs helps to ensure the optimal performance of your lomega CD RW drive NOTE Some name brand CD R media might perform differently in different drives If you are not getting the performance that you expect from your lomega CD RW drive experiment with different brands of CD R media until you find one that works well with your lomega CD RW drive e Check your DMA Mode To optimize the speed of your lomega CD RW drive enable the DMA mode for your CD ROM drive See Enabling DMA on Your Source CD ROM Drive for step by step instructions on enabling DMA NOTE You might need to disable the DMA mode in order to format a CD e Compatibility problems with the source devi
26. re enumerate the USB bus Do not connect disconnect or use any other USB device during this time CAUTION After disconnecting a USB device always wait at least 30 seconds before reconnecting using or disconnecting another USB device Your system might lock up if it doesn t have a chance to re enumerate the USB bus Do not e Do not connect or disconnect any USB device while the lomega CD RW drive is transferring information Data loss will result NOTE If the activity light is flashing the lomega CD RW drive is transferring information Wait to connect or disconnect any USB device until the activity light goes out and stays out e Do not use any USB cable with your lomega CD RW drive other than the cable that came with the drive Never use USB extension cables with your lomega CD RW USB drive Data loss might result e Do not disconnect your lomega CD RW drive or unplug power to the drive while a CD is inserted e Do not connect more than two lomega CD RW USB drives to a single computer e Do not transport the lomega CD RW USB drive with a disk inserted You could damage the drive or the disk CAUTION USB devices including controller chips hubs cables cards mice joysticks and peripherals that do not comply with the USB specification might cause system lockups or possible data loss If you are not sure that a USB device complies with the latest USB specification contact the manufacturer of the device Using the lomega CD RW U
27. rn Tools icon then click Run System Test Follow the instructions on the screen If you are still experiencing problems read the section in the HotBurn User s Manual about Buffer underruns Want to Change the Drive Letter Assigned to the lomega CD RW Drive Drive letter assignments are controlled by the operating system in order to change a drive letter assignment you must work with the procedures required by your computer s operating system NOTE Changing your drive letters might cause letters assigned to other devices to be reassigned Some links and dependencies might be broken It might be necessary to reconfigure the software that came with your lomega CD RW drive after following these step since changing drive letters may break some links within the software Windows 98 Me Users 1 Right click the icon for My Computer and select Properties 2 Click the Device Manager tab 3 Click the plus sign next to CD ROM drives then click the icon for the lomega CD RW drive to select it 4 Click the Properties button located at the lower left of the Device Manager window 5 Click the Settings tab 6 The Settings window displays the current drive letter for the lomega CD RW drive To set a specific drive letter select the desired drive letter in the dialog box for Start drive letter Note that the same drive letter should appear in the dialog box for End drive letter 7 Reboot the system Windows 2000 XP Users NOTE You must have
28. rors e Record at a slower speed e It might be necessary to write audio at slower speeds than those you can achieve for data since writing CD DA audio requires streaming more bits per second to the lomega CD RW drive e Keep the CDs the recorder and your source CD ROM drive free of dust e Do not try to copy empty directories zero byte files or files that might be in use by the system at the time of recording e f your data includes more than 10 000 very small files create a disc image first or record at a slower speed e The temporary directory should always have free space at least twice the size of the largest file you are recording e Do not record across a network Copy the desired files to your local hard drive If you are using a CD ROM drive as the source for CD to CD copying enabling DMA Direct Memory Access might improve system performance Check the documentation that came with your computer to see if your hard drive and CD ROM drive support DMA To enable DMA on Windows 98 Me NOTE On some systems you need to change the BIOS settings to add DMA support check the user s manual that came with your computer for more information 1 Right click My Computer on the Windows desktop and select Properties 2 Click the Device Manager tab 3 Double click CD ROM 4 Double click the icon for your Source CD ROM drive 5 Click the Settings tab 6 Ifthe box next to the DMA setting does not already have a check mark in it cli
29. wer supply that came with your lomega CD RW drive Ensure that it is connected to the lomega CD RW drive as shown in the instructions for connecting your drive Verify that the power supply connector is completely inserted into the lomega CD RW drive power connector Verify that the power supply is plugged into a working power outlet Windows Stops Responding When You Disconnect the lomega CD RW USB Drive This might occur because Windows is trying to access a file that is on your lomega CD RW disk Make sure that no files on the disk are in use when you unplug the drive Eject the disk before disconnecting the USB interface cable and lomega drive to prevent any data loss The lomega CD RW USB Drive Stops Responding Locks up or Information Gets Lost or Corrupted While You Are Saving or Copying Files The problem is probably due to a non compliant USB controller chip or other USB device on your computer system Try the following suggestions e Carefully follow the USB guidelines They are designed to help you avoid some of the problems caused by non compliant USB e Upgrade your system software to Windows 98 Second Edition This version of Windows 98 includes USB driver upgrades that fix most of the problems associated with USB controllers and motherboards e lf the problem still continues you may want to upgrade the USB controller in your computer system to one that complies with the latest USB specification In this case contact your comput
30. your CD is ejected you receive an error message or you have random problems accessing files from the CD your CD ROM drive might not be well calibrated to read recordable CDs See Problems Reading Recordable CDs on a Standard CD ROM Drive for more information e The CD can read fine but all of the files have a read only attribute This occurs because the file system extensions used to read back ISO 9660 discs in Windows assume that CDs are a read only medium and therefore set the read only attribute for files on CD If you copy files from CD back to hard disc this attribute is maintained until you change it using Windows Explorer See Problems with File Systems and File Names for more information Problems with File Systems and File Names Not all CDs can be read by all operating systems because of the file system and file names you use when the disc is created search the World Wide Web for the most current information about file formats The following are the file naming conventions supported by different operating systems ISO 9660 8 3 characters set If you are going to make an ISO 9660 Level 1 compliant disc take ISO 9660 s filename limitations into consideration from the start when creating your files and applications Use this option to record discs with filenames which comply strictly with ISO 9660 Level 1 restrictions Any MS DOS 8 3 filenames unrestricted character set Windows 95 98 Me 2000 NT allows you to use file and folder
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