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Iridium Pilot Land Station User Manual

1. Title and Description Document Installation Guide Explains how to install the Iridium Pilot Land Station ODU IDU 1 5 Safety 1 5 1 Electrical Shock Warning The ODU and the IDU should be installed by a qualified professional technician trained in the installation of electronics and antennas Failure to comply with these precautions or with specific warnings on the equipment in the Installation Guide or in this manual violates the safety standards of the design manufacture and intended use of this equipment Prior to using Iridium Pilot Land Station read and understand this User Manual and the Installation Guide including the safety warnings and information Failure to do so could result in serious injury or death If you do not have the Iridium Pilot Land Station Installation Guide it can be found at www iridium com or call 1 866 947 4348 1 480 752 5155 for outside U S and request that an Installation Guide be sent to you Follow all safety precautions carefully Improper installation may result in injury or inability of the equipment to function properly Only a qualified professional technician trained in the installation of electronics and antennas should remove the installation cover on the IDU Iridium Satellite LLC disclaims all liability for failure to comply with these requirements and improper installation Iridium Pilot Land Station User Manual Shock Hazard The Indoor Unit IDU contains low voltage tha
2. Iridium Pilot Land Station User Manual TPUG1301 www iridium com info iridium com toll free 1 866 947 4348 phone 1 480 752 5155 3 lridium Pilot Land Station User Manual Version 1 0 Effective January 2014 Notice Export Compliance Information This product is controlled by the export laws and regulations of the United States of America The U S Government may restrict the export or re export of this product to certain individuals and or destinations For further information contact the U S Department of Commerce Bureau of Industry and Security or visit www bis doc gov Disclaimer Every effort has been made to ensure the correctness and completeness of the material in this document No company shall be liable for errors contained herein The information in this document is subject to change without notice No warranty of any kind is made with regard to this material including but not limited to the implied warranties of merchantability and fitness for a particular purpose Prior to installing or using Iridium Pilot Land Station read and understand this User Manual and the Installation Guide including the safety warnings and information Failure to do so could result in serious injury or death If you do not have the Iridium Pilot Land Station Installation Guide it can be found at www iridium com or call 1 866 947 4348 1 480 752 5155 for outside U S and request that an Install
3. Incoming Call Barring Activation dial 35 password Deactivation dial 36 password st Check Status dial 35 A prompt will be played indicating if Incoming call barring is enabled Call Forwarding Iridium Pilot Land Station supports Call Forward Unconditional Call Forward Busy Call Forward No Answer and Call Forward Not Reachable The default number for call forwarding is the Voice Mail number of the phone line Call Forward Unconditional Forward all incoming calls to another number All calls will be forwarded to the registered number Register dial 21 number Specifies the phone number for Call Forward Unconditional Activation dial 21 Deactivation dial 22 Check Status dial 23 A voice prompt will be played indicating if Call Forward Unconditional is enabled and the number that is registered to forward calls Iridium Pilot Land Station User Manual Call Forward Busy Forward incoming calls if the phone line is currently in a call Register dial 67 number Specifies the phone number for Call Forward Busy Activation dial 67 Deactivation dial 68 Check Status dial 69 A voice prompt will be played indicating if Call Forward Busy is enabled and the number that is registered to forward calls Call Forward No Answer Forwards incoming calls if the phone line does not answer in a specified amount of time Register dial 61 lt number gt lt timeout gt
4. Specifies the number and timeout in seconds for Call Forward No Answer If an incoming call is not answered by the unit in the time specified in the registration the call is forwarded Activation dial 61 Deactivation dial 62 Check Status dial 63 A voice prompt will be played indicating if Call Forward No Answer is enabled and the number that is registered to forward calls Call Forward Not Reachable Forwards incoming calls after no response in reaching the Iridium Pilot Land Station unit e g unit is turned off Register dial 24 number Specifies the number to forward to if there is no response in reaching the unit Activation dial 25 Deactivation dial 26 Check Status dial 27 A voice prompt will be played indicating if Call Forward Not Reachable is enabled and the number that is registered to forward calls Call Forwarding Precedence Call Forward Unconditional takes precedence then Call Forward Busy then Call Forward Not Reachable then Call Forward No Answer When a status check command is sent only the highest priority active Call Forwarding is reported back Cancel all call forwarding Cancels any and all types of call forwarding including sending a call to Voice Mail 002 This command deactivates all call forwarding Iridium Pilot Land Station User Manual NOI1VH3dO WALSAS 7 45 4 SYSTEM OPERATION 46 Voice Mail If you have subscribed to Voice Mail then you will
5. parts or Accessories will also have functionality at least equal to that of the Product parts or Accessories being replaced Replacement Product parts or Accessories are warranted to be free from defects in material or workmanship under normal usage for the remainder of the applicable Warranty Period of the original Product or Accessory for which a replacement is provided under this Limited Warranty or they will be repaired or replaced or Iridium will refund of the purchase price at Iridium s sole option A returned Product or Accessory for which a replacement has been provided shall become lridium s property IRIDIUM DOES AND MAY CONTINUE AT ITS SOLE DISCRETION TO SUBCONTRACT TO AND ENGAGE A THIRD PARTY TO PROVIDE THE WARRANTY SERVICES PROVIDED FOR IN THIS LIMITED WARRANTY If you acquired this Product in Australia or in New Zealand this Product comes with guarantees that cannot be excluded under the Australian Consumer Law or similar legislation in New Zealand Notwithstanding other express terms and other limitations of this Limited Warranty which other express terms and other limita tions are negated by this paragraph but only to the extend inconsistent with this paragraph and will not be applied to limit consumer rights under such guarantees where such guarantees operate consumers are enti tled to a replacement or a refund for a major failure of this Product or Accessory and for compensation for any other reasonably foreseeable loss o
6. voice 6 3 watts average power 64 ch max data rate 12 6 watts average power Modulation Voice Data QPSK Antenna Type 6 dual element azimuthal array and 1 zenith element electronically switched and phase steered Polarization RHCP Maximum Gain 8 dBi Beam Width Hemispheric coverage 60 per element Steering Automatic solid state Coverage Horizon to horizon Roll Motion provides useful link margin up to roll 20 Maximum Turn Rate 90 second Main Power AC Voltage Power Requirements 100 240 VAC Frequency 50 60 Hz Output Power 100 W 24 volts 4 2 Amps max DC input power module Iridium Pilot Land Station User Manual DC Input Voltage 11 to 32 VDC Power In Standby 18 Watts Power During Call 22 Watts Power During Data 31 Watts Environmental Specs ODU Outdoor Unit Enclosure Type RF transparent dome shaped cover and metal base Enclosure Rating Meets IP56 for dust and moisture intrusion resistance Temperature Range 30 to 70 deg Celsius Relative Humidity 0 to 93 RH Wind in excess of 100 mph with proper mounting see Installation Guide IDU Indoor Unit Enclosure Rating IP33 compliant use inside controlled environment Temperature Range 0 to 50 deg Celsius Physical Description ODU Diameter 57 0 cm Height 20 0 cm Wei
7. 3 Windows and Windows XP are either registered trademarks or trademarks of Microsoft Corporation in the United States and or other countries Status Select Status to link to Counters Diagnostics Configuration and Admin Password This page provides LED Status Signal Strength SIM status GPS status location Satellite Connection status Voice Line status Iridium Pilot Land Station User Manual Figure 3 4 oum n 1 i LI ii Windows and Windows XP are either registered trademarks or trademarks of Microsoft Corporation in the United States and or other countries Counters Select Counters to link to Status Diagnostics Configuration and Admin Password This page provides Voice Call Information Data Use Information Figure 3 5 TL athe bad oem m Los Lund Windows and Windows XP are either registered trademarks or trademarks of Microsoft Corporation in the United States and or other countries Iridium Pilot Land Station User Manual NOILLWYNDISANOD WALSAS 21 Diagnostics Select Diagnostics to link to Status Counters Configuration Admin Password and Antenna Utility Tool This page provides useful diagnostic information such as Equipment ID MAC amp IP address Hardware amp Firmware revision level Figure 3 6 gt irmti ln nd mm B m
8. INI te j a Hj Bum BEING toe m Ra ja d m n lem iai HERO IITI CR me d np eel te ee E L A Tess BET TE LT ECEE UIE Windows and Windows XP are either registered trademarks or trademarks of Microsoft Corporation in the United States and or other countries 32 Iridium Pilot Land Station User Manual To disable IP address white listing 1 Uncheck the Enable White List checkbox 2 IP addresses are removed from the list by selecting the radio button by the desired address and clicking the Delete Address button Figure 3 20 bs md m m i Wo 3 mI L TIT j ib bpm dm Windows and Windows XP are either registered trademarks or trademarks of Microsoft Corporation in the United States and or other countries 3 On the subsequent web page click OK and the address will be removed from the table Figure 3 21 T p T cm L CEEI TE umo See Windows and Windows XP are either registered trademarks or trademarks of Microsoft Corporation in the United States and or other countries Iridium Pilot Land Station User Manual NOLLWHYNDISANOD WALSAS 33 3 SYSTEM CONFIGURATION 34 From the main status page the disabled feature will appear as IP White Listing feature Disabled as shown below Figure 3 22 oe j ed Geld mann za iridium LEDa oma amm Lj Ham 7 nml age o a e u mips e ln mE LI dui um io awe Tiii te ubt a meo goa
9. Supply Unit PSU provides power to the IDU 5 SIM The assigned SIM card validates the system at start up allows connection to the Iridium network and enables the appropriate phone and data lines 6 ODU Ground Cable 3m standard and 8m available The ground cable connects the ODU to a grounded source at the point of installation Comes with an adapter kit to facilitate alternative installations 7 IDU Ground 2 5m ground cable to ground the IDU at the installation location 1 6 3 Product Specifications See Appendix B for product specifications Iridium Pilot Land Station User Manual NOILINGOYLNI L 7 8 Iridium Pilot Land Station User Manual Section Il GETTING STARTED 2 0 Getting Started 2 1 SIM Installation Steps 1 Remove SIM cover retain somewhere safe and ensure ON OFF switch is in OFF position 2 Insert suitable SIM card and slide the locking tab across see Figures 2 1 2 2 2 3 a Note If the SIM card is removed or unlocked during operation any voice or data calls will be terminated immediately 3 Power on and replace the SIM cover 4 Connect computer router via Ethernet port 5 Connect phones and or PBX via RJ11 ports 6 Check all connections Figure 2 1 Slide Locking Tab e E ee Insert OpenPort SIM card Iridium Pilot Land Station User Manual GALYVLS DNILLAD c 9 2 GETTING STARTED 10 2 2 Data Connection The IDU provides one RJ 45 port for connection to
10. User Manual 2 3 Phone Connection The IDU provides three connectors for POTS handsets which can be used simultaneously In order to make or receive a phone call you must have a valid SIM installed in the IDU Note Handsets are not included with the Pilot Land Station kit Connect the handsets to the RJ 11 ports on the IDU Outdoor Unit Iridium Pilot Land Station Interconnection Diagram Indoor Unit Ground Cable 3m 8 m optional Note Maximum distance between the ODU and the user computer is 100 meters Interconnect Cable 10m pum 30 m optional 2 5 mIDU Ground Cable Mains Power Cord 2 m User Supplied Optional Optional Optional Power Module Computer and Handset Handset Handset Ethernet Cable 2 4 Connection Check Check all connections before powering the system on Iridium Pilot Land Station User Manual Q31HVLS DNILLAD c 11 2 GETTING STARTED 12 2 5 System Safety Check Now that the system has been set up by the installer and is ready for use once it is turned ON it is important to conduct the following checks before using the system 1 Ensure that your equipment is properly grounded and there is power to the units Note The ODU ground cable and the IDU ground cable supplied with the kit must be installed to an appropriate ground connection not an existing electrical system ground in order to ensure proper operation of the system NOTICE Install ground cables fo
11. VALUE Description Integer An integer value can be in either decimal e g 123 or hexadecimal e g OXABC format String A sequence of characters possibly surrounded by double quotes quotes are required if the string contains spaces Enumeration One of a fixed number of predefined strings a string enumeration value may contain spaces if it is enclosed in quotes IP Address Four decimal integers each separated from its neighbours by a single dot Record An element that is composed of a fixed number of fields each field is a value each of which is an Integer String Enumeration or IP Address the order the values appear is predefined Iridium Pilot Land Station User Manual NOILWYNDISANOD WALSAS 35 3 SYSTEM CONFIGURATION 36 3 9 2 Element Definitions Below is a description of the valid element IDs and the format expected for their associated configuration value ELEMENT DESCRIPTION EXAMPLE Admin_Password Configures the administrator s password Admin_Password password for the ISU takes a string as input IP Address Configures the IP address of the ISU takes IP Address 192 168 0 1 an IP address as input Subnet Mask Configures the subnet mask of the ISU takes an IP address as input DHCPS Enabled Enables or disables the DHCP server functionality of the ISU takes an enumeration of the format enabled or disabled as input DHCPS Enabled disabled range DHCP wi
12. an address is not provided use the Iridium Pilot Land Station unit s IP address as shown below 8 Click OK to close any open properties pages Figure 3 1 rerit ieatecil imperi LI oam aum Pom qe some mo need sc mes S o cm o em ln El e ee Se LL LL 22 siis LI idi M jji F e cmi il Bi Maa om iiime iis mua ee Ee Baim Iridium Pilot Land Station User Manual 3 3 Accessing the Graphics user Interface GUI IBSU Web Pages To access the IBSU Web Pages 1 Connect a PC to the data port on the IDU 2 Open the web browser and in the web browser address window type http 192 168 0 1 Note The default IP address is assigned to the IBSU at the factory The IP address can be changed if there are multiple IBSU s at a single site If this has been done then type in the new IP address To reset the IP address back to the default 192 168 0 1 press the network reset button on the IDU Figure 3 2 Reset button indie t 3 Select Login for administrator level diagnostics Type in the user name and password specified by Iridium Call your Service Provider if login fails 4 Select the appropriate link Select to link to Status Counters Diagnostics Note The information displayed on the web pages is not dynamically updated To update the information refresh the web page from you browser Iridium Pilot Land Station User Manual NOILLWYNDISANOD WALSAS 19 3 SYSTEM CONFIGURATION 20 Figure 3
13. be notified that a Voice Mail is waiting for you in three possible ways Interrupted stuttering dial tone whenever the user picks up the phone to make an outgoing call Message Waiting LED on the phone if using the Iridium Standard Handset On IBSU Status Page see Section 7 System Administration One Voice Mailbox is provisioned for each subscriber line provisioned as a Standard line No Voice Mail box is provided for a Crew line To access your Voice Mailbox from inside the system a user can dial 86 The user will be able to access the Voice Mail system to check and retrieve Voice Mail messages in the language settings of the subscriber line On an Iridium Standard Handset the user can retrieve the Voice Mail by pressing the red Voice Mail Notification button at the bottom of the phone To access your Voice Mailbox from outside the system dial your assigned phone number and when you hear your greeting press the button and then enter your password When calling from outside the system the Voice Mail system will default to English New Voice Mail Commands 1 Listen to New messages 2 Listen to Saved Messages 1 Replay 1 Replay 2 Save 2 Save 3 Delete 3 Delete 4 Skip to next message 4 Skip to next message 5 Date amp Time info 5 Date amp Time info 9 Previous Menu 9 Previous Menu 3 Personal Options 9 Disconnect 1 Administrative Options 1 Change voice mail password 9 Previous Menu 2 Personal Greetings 1 Rec
14. configuration file can be uploaded to a Pilot IBSU in two ways either via the IBSU s configuration web page or using the firmware upgrade tool To upload a configuration file via the IBSU web pages 1 Login to the ISU web pages as an administrator 2 Navigate to the Configuration page 3 Locate the Bulk Configuration section at the bottom of the page Figure 3 23 Bulk Configuration Bulk Configuration file Browse Upioad 8 2013 nium Communications inc Windows and Windows XP are either registered trademarks or trademarks of Microsoft Corporation in the United States and or other countries 4 Click on the browse button and select a Pilot configuration file from the dialog box 5 Click Upload 6 When asked if you want to configure the ISU click yes Figure 3 24 V da spinade d ecershkal C nbgioes GL jemi asl eon N prey i to ll ac Windows and Windows XP are either registered trademarks or trademarks of Microsoft Corporation in the United States and or other countries 7 The new configuration will be applied and the ISU will reboot Iridium Pilot Land Station User Manual To upload a configuration file from the IBSU firmware upgrade tool 1 Open the ISU firmware upgrade tool must be AO11001 or later 2 Enter the IP address of the ISU to configure 3 Select whether or not to upgrade the ISU s firmware by selecting or deselecting the Upgrade Unit s Firmware check box Note that if
15. distance from the antenna when the system power is ON Personnel must maintain a minimum separation distance of 1 0 m 3 3 ft from the unit and installers must place ODU transmitter in a manner to maintain minimum spacing requirement Failure to do so could result in exposure to radio frequency energy RF transmitted from the ODU that could result in serious injury or death tissue damage from increased heating and body temperature Do not substitute any antenna for the one supplied or recommended by the manufacturer or radio dealer Substitution of antennas could cause exposure to excess radio frequency radiation which could result in serious injury or death Exposure to radio frequency energy RF from the antenna may cause thermal injuries including detachment of the unit causing disruption in operation of the unit or danger from a falling unit which could result in serious injury or death ODU must be properly mounted and secured at install location Failure to do so could result in Iridium Pilot Land Station User Manual A Damage to the paint coating may allow rust to the ODU which could result in failure of the ODU This in turn could cause disruption in operation of the Iridium Pilot Land Station device or danger from a falling unit Avoid damaging the paint coating If damage occurs re apply appropriate anti corrosion paint Failure to do so could result in serious injury or death 1 5 4 Blasti
16. does cause harmful interference to radio or television reception which can be determined by turning the equipment Off and On the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help Modifications to this device not expressly approved by Iridium Satellite LLC may void authority granted under the rules of the Federal Communications Commission to operate this device Industry Canada This product is compliant with Industry Canada RSS 102 for RF Exposure The 9701 IDU is a Class B digital apparatus and complies with Canadian ICES 003 Cet appareil num rique de la classe B est conforme la norme NMB 003 du Canada Iridium Pilot Land Station User Manual SADIGNAddV 9 55 FCC Declaration of Conformity Declaration of Conformity On behalf of Iridium Communication Incorporated declare under penalty of perjury that the following device complies with the requirements of the United States Federal Communication Commission pertaining to a personal computing peripheral device Identification Iridium Broadband Terminal Below Decks Equipment Model 9701 Compliance Statement This device complies with Part 15 of
17. eto o eoe Tenere iia ec uten at fiis iti ene re P TE 24 Coninection hecle states ttd vr REGARD t t hen en EIE pI Dd an IO pei iS 2 5 System Safety Check 5 2 6 Starting the SYSCOMM NR RRER 2 7 SIM Validation amp LED ma GiGators isinna aiia 14 Section II SYSTEM CONFIGURATION cccscccssssssssssscccscssccsssceccsssccssscssssesssscsssssssssssscsscssssccsssssscsssssssosees 15 3 0 System COMMUN ATOM cs etcetera UE NR E S E EEN R REN 15 3 Network Configulatioh ceca ier ERO A A AAAA ANAA 15 32 Client CONN UTATOA aE e Ti E aS EE aT Ea aaar iai 17 3 3 Accessing the Graphics user Interface GUI IBSU Web Pages esssssssscsssssssseesssessessecsssusecssnecesssecesaneecesneessnueessaneees 19 3 4 User PEOfIIGs eso nio dta ORT n E ANE E ET 23 3 4 Port Forwarding Available firmware versions AO09004 and Nighe csssssssssssscsecsssseccssecessecessneecssneessseteesseeees 25 3 6 Advanced Port Forwarding Settings sssssssssssssssssscsssssscssssssssseesssuseccssecssssecessuecessueessneceessuecessuseccusecssaueeesaueeessueesenueeseaseess 26 3 7 Performance Enhancement Proxy Available in versions AO12001 and higher 27 3 8 Firewall Available in versions AO12001 and higher ssssscssssssccssecssssssesseccssseessseesesssecsssuseccssecsssueeessuecessueeseneeeseaneees 28 3 9 Bulk Configuration Available in versions AO12001 and higher 35 3 10 New Firmware Notification available in version AO12001 and h
18. o o pm m ce m Se a L SS Cv m mira mmm a nb sae Te H am LL han hd LL od LJ E psum H hoi ai LE iud a ia Sorte a R E Windows and Windows XP are either registered trademarks or trademarks of Microsoft Corporation in the United States and or other countries Iridium Pilot Land Station User Manual 3 9 Bulk Configuration Available in versions AO12001 and higher The Iridium Pilot Land Station comes with the Bulk Configuration Tool which allows Solutions Partners and end users to configure multiple Iridium Pilot Land Station units being deployed across multiple locations Bulk configuration provides an easy way to fully configure a Pilot IBSU by applying a configuration defined by a plain text file The bulk configuration file format consists of several lines where each line describes a single configurable element and is of the form Admin Password String IP Address IP Address DHCPS Enabled Enumeration enabled or disabled Compression Mask Integer in hex format Port Forward Rule 1 Record made up of Enumeration UDP or TCP IP Address Integer Integer and Enumeration yes OR NO 3 9 1 Bulk Configuration File The ID is a string that identifies the configurable item to configure and value is the value to apply The bulk configuration file supports several types of values integer string enumeration IP address and record
19. provisions enables the SIM card The IDU will indicate illuminate green the lines that have been provisioned Figure 2 7 Provisioned lines will illuminate green iia f i Je r J r rT For example There are three phone lines available but you choose to only provision one of them Upon system activation only one phone line will be available Your service provider is the only party capable of provisioning voice and data lines Contact your service provider to add or delete phone and data lines Once the service provider has provided the appropriate line s this information is automatically downloaded to the Iridium Pilot Land Station the next time you access the network Note If the SIM card is removed or unlocked during active voice or data calls they will be terminated immediately In this case the SIM must be reinserted and SIM card slide locking tab must be in its correct position then the IDU unit must be powered on off again to be reactivated Check LEDs as expected Power LED is green power is being provided to the IDU and it is switched on Status LED is amber green when in use IDU and ODU can communicate idle Signal LED is amber or green IDU can see satellite network red no signal amber marginal signal green acceptable signal GPSLED is green IDU knows where it is Iridium Pilot Land Station User Manual Section Ill SYSTEM CONFIGURATION 3 0 System Configuration Config
20. satellites Figure 1 2 Iridium Pilot Land Station User Manual NOILSNGOUYLNI L 5 1 INTRODUCTION An lridium Pilot Land Station voice or data call is received by the closest satellite to the device s current location anywhere on the Globe The traffic is routed through the meshed satellite network and lands at the Alaska Ground Station and is then routed over terrestrial networks to the Gateway in Arizona At the gateway traffic is converted back to internet protocol IP and voice depending on call type and delivered to the IP cloud or the public switched telephone network PSTN L Band K Band or VPN n b 1 6 2 Iridium Pilot Land Station Terminal Components Figure 1 3 if iridium Ca ow Outdoor Unit The Outdoor Unit ODU provides the communication connection between the IDU and Iridium s satellites The ODU will automatically locate and track Iridium satellites overhead Iridium Pilot Land Station User Manual Indoor Unit Figure 1 4 SIM card reset button and on off switch are located behind panel 2 Indoor Unit The Indoor Unit IDU is the appliance to which you connect your telephones and computers It is capable of handling three POTS RJ11 telephone handsets not included and one Ethernet data connection 3 ODU IDU Cable The cable connects the ODU to the IDU It is shielded and has a waterproof connection for the ODU 4 AC Power Supply Unit The AC Power
21. 002 11 amp EH 50545 2002 R amp TTE Directive Redi Test Report Report Date EM 301 441 4 1 1 RU1427 8508 2 Jone 2008 2000 06 RU1496 8759 3 Sept 2008 The Test Report References above are lasi reports prepared by TRL Compliance Ltd Moss View Nip Lane Up Holland West Lancashire VMBSDPr LIK Accrediiljon references TRL UKAS 0728 and BS FS9 48065 The project master file which coMains or references all necessary documents to make up a technical file is retained by fridium satelite LLC The Model 801 Certification is dependent on the following criteria 1 The Model 8801 ig Installed and used as described In podel 9801 User Guide 2 The Model 9801 Ig only used with Moder 9701 Below Decks Equipment DDE 3 The Model 9801 Is manufactured by Celestica or an equivalent competent manufacturer adopting th same process with equivalent quality fevels am satisfied thal relevant standards have been used in the design the abova documentation exists In the project Master File and that the product will ba labelled with tha CE mark before despatch Vice President Technology Iridium Pilot Land Station User Manual 57 6 APPENDICES 58 Appendix B Specifications RF Performance Frequency of Operation TX 1616 to 1626 0 MHz RX 1616 to 1626 5 MHz Channelization FDMA spacing 41 67 KHz TDMA Timing 8 3 mS slot in a 90 mS window Channels available 64 channels Maximum ERIP 1 ch
22. 2882 Tagalog Implemented 2883 Spanish Future release 2884 Portuguese Future release 2885 Greek Future release 2886 Russian Future release 2887 Ukrainian Future release 2888 English Implemented 2889 Japanese Implemented 2890 Mandarin Implemented 2891 Thai Future release 2892 Hindi Future release Iridium Pilot Land Station User Manual NOI1VH3dO WALSAS 7 43 4 SYSTEM OPERATION 44 PIN Feature The PIN feature is only available for a Standard line To disable PIN dial 70 lt PIN gt Toenable PIN dial 71 lt PIN gt To change PIN dial 72 old PIN gt lt new PIN gt lt new PIN gt To change AND enable PIN dial 73 old PIN gt lt new PIN gt lt new PIN gt If PIN is enabled a user making call will need to enter PIN before other dialed digits e g lt PIN gt lt phone number gt Regardless if PIN is enabled or not PIN is NEVER required for emergency calls and supplementary service code including PIN feature dialing Call Barring Blocking Call Barring is supported to block all incoming or all outgoing calls A 4 digit password is used for all Call Barring operations Outgoing Call Barring Note There is only one password for Standard and Supplemental Service default password 0000 Activation dial 33 password Deactivation dial 34 password st Check Status dial 33 A prompt will be played indicating if Outgoing call barring is enabled
23. Conditions Use of either the Software or Documentation or both constitutes agreement by the Government that the Software and Documentation are commercial computer software and commercial computer software documentation and constitutes acceptance of the rights and restrictions herein Iridium Pilot Land Station User Manual Any warranty inquiries should be faxed or emailed to your Iridium Service Provider or your Point of Sale as described above To identify a Service Provider in your area please contact Iridium Iridium Contact Information Iridium Satellite LLC Attn Iridium Warranty Administration By Telephone Customer Service If in North America Toll Free Number from a Land Line 1 866 947 4348 Otherwise or if Outside North America 1 480 752 5155 Facsimile 1 480 752 1105 facsimile By email warranty iridium com info iridium com By Mail Iridium Satellite LLC Attention Customer Service Warranty Claims 8440 South River Parkway Tempe AZ 85284 USA This policy is subject to change by Iridium without notice Iridium Pilot Land Station User Manual SADIGNAddV 9 67 68 lridium Pilot Land Station User Manual 01 14 Only one communications company connects the entire globe Iridium commands the world s furthest reaching network making it the only truly global communications company with solutions that span from pole to pole Iridium voice and data products provide superior communications solutions
24. ED ON ADDITIONAL TERMS 2 USE OF UPGRADES IS LIMITED TO IRIDIUM PRODUCTS AND ACCESSORIES FOR WHICH PURCHASER IS THE ORIGINAL END USER PURCHASER OR LESSEE OR OTHERWISE HOLDS A VALID LICENSE TO USE THE SOFTWARE WHICH IS BEING UPGRADED AND 3 THE MAKING AND USE OF ADDITIONAL COPIES IS LIMITED TO NECESSARY BACKUP PURPOSES ONLY Proprietary Notices Purchaser agrees to maintain and reproduce all copyright and other proprietary notices on all copies in any form of the Software in the same form and manner that such copyright and other proprietary notices are included on the Software Except as expressly authorized in these Terms and Conditions Purchaser shall not make any copies or duplicates of any Software without the prior written permission of Iridium Term and Termination These Terms and Conditions and the license granted herein shall remain effective until terminated Purchaser may terminate these Terms and Conditions and the license at any time by destroying all copies of Software and any Documentation Purchaser s rights under these Terms and Conditions will terminate immediately without notice from Iridium if Purchaser fails to comply with any provision of these Terms and Conditions Upon termination Purchaser shall destroy all copies of Software and Documentation in its possession or control All confidentiality obligations of Purchaser and all limitations of liability and disclaimers and restrictions of warranty shall survive termination of th
25. EN IF THIS EXPRESS LIMITED WAR RANTY FAILS OF ITS ESSENTIAL PURPOSE FURTHER THIS LIMITED WARRANTY COVERS THE PRODUCT ONLY AND NO WARRANTY IS MADE AS TO USER INFORMATION AND OR TO COVERAGE AVAILABILITY OR GRADE OF SERVICE PROVIDED BY IRIDIUM SEPARATELY FOR IRIDIUM SATELLITE SERVICES ANY IMPLIED WARRANTIES THAT MAY BE IMPOSED BY LAW INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE SHALL BE LIMITED TO THE DURATION OF THIS LIMITED WARRANTY Iridium Pilot Land Station User Manual LIMITATIONS OF LIABILITY AND CONDITIONS OF USE This Limited Warranty is your sole and exclusive remedy These terms and conditions supersede any prior agreements or representations including those made in Iridium sales literature or advice given to you by Iridium or an Iridium Service Provider in connection with your purchase IN NO EVENT SHALL IRIDIUM BE LIABLE WHETHER IN CONTRACT OR TORT OR ANY OTHER LEGAL THEORY INCLUDING WITHOUT LIMITATION STRICT LIABILITY GROSS NEGLIGENCE OR NEGLIGENCE FOR ANY DAMAGES IN EXCESS OF THE PURCHASE PRICE OF THE PRODUCT AND OR THE COST OF IRIDIUM SATELLITE SERVICES PROVIDED NOR SHALL IRIDIUM BE LIABLE FOR ANY DIRECT INDIRECT INCIDENTAL SPECIAL CONSEQUENTIAL OR PUNITIVE DAMAGES OF ANY KIND OR LOSS OF REVENUE OR PROFITS LOSS OF BUSINESS LOSS OF PRIVACY LOSS OF USE LOSS OF TIME OR INCONVENIENCE LOSS OF INFORMATION OR DATA SOFTWARE OR APPLICATIONS OR OTHER FINANC
26. Go QU aje i lt a ERGE WB She T Rm Lp uo c v z ej Zz z Zz x cc cl iL i 5s z 2 2 eJ A Ss S ns Lu SS LL ue e a8 The Antenna array requires Admin login You will not see this array unless you are logged in as Admin Windows and Windows XP are either registered trademarks or trademarks of Microsoft Corporation in the United States and or other countries Configuration Select Configuration to link to Status Counters Configuration and Admin Password This page provides LAN IP configuration Port Forwarding configuration Localization configuration 22 Iridium Pilot Land Station User Manual Figure 3 7 driik didi qim b lt i amp D 4 i E r5 es a PE l Woo a e R ER ee n a e o o eee e SS pm mmu mds m es TT m _ S RR X mme ed EE m oe SS o pem a bi e a F m dim lt e Windows and Windows XP are either registered trademarks or trademarks of Microsoft Corporation in the United States and or other countries 3 4 User Profiles There are two user profile levels Guest Administrator The default access is Guest No log in is required Iridium Pilot
27. IAL LOSS CAUSED BY THE PRODUCT AND OR THE IRIDIUM SATELLITE SERVICES OR ARISING OUT OF OR IN CONNECTION WITH THE ABILITY OR INABILITY TO USE OR THE USE OF THE PRODUCT AND OR THE IRIDIUM SATEL LITE SERVICES TO THE FULLEST EXTENT THESE DAMAGES MAY BE DISCLAIMED BY LAW AND REGARD LESS OF WHETHER IRIDIUM WAS ADVISED OF THE POSSIBILITIES OF SUCH DAMAGES IRIDIUM IS NOT LIABLE FOR ANY CLAIM MADE BY A THIRD PARTY OR MADE BY YOU FOR A THIRD PARTY USERS OF THE IRIDIUM SATELLITE PHONE SERVICES AND RELATED EQUIPMENT INCLUDING WITHOUT LIMITATION THOSE USING THE SERVICE AND THE PRODUCT IN ANY MANNER IN CONJUNCTION WITH EMERGENCY 911 U S EMERGENCY TRIPLE ZERO 000 112 AUSTRALIA OR ANY OTHER DISTRESS CALLING OR EMERGENCY SERVICES BOTH PUBLIC OR PRIVATELY OPERATED ACKNOWLEDGE AND AGREE AS A CONDITION OF THE PROVISION OF PHONE SERVICE AND PRODUCT BY IRIDIUM THAT THEY WILL MAKE NO CLAIM WHETHER IN CONTRACT INDEMNITY TORT OR ANY OTHER LEGAL THEORY AGAINST IRIDIUM FOR BODILY INJURY LOSS OF LIFE DAMAGE TO PROPERTY OR FOR ANY OTHER LOSS WHATSOEVER OR FOR SPECIAL INCIDENTAL INDIRECT CONSEQUENTIAL OR PUNITIVE DAMAGES BY REASON OF ANY UNAVAILABILITY DELAY FAULTINESS OR FAILURES OF THE IRIDIUM FACILITIES OR SERVICE PRODUCT OR EQUIPMENT OR FOR INACCURACIES OR FAILURES WITH REGARD TO ANY USER INFORMATION PROVIDED THIS IS A WAIVER RELEASE AND DISCLAIMER OF WARRANTY AND LIMITA TION OF LIABILITY TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW AND APPL
28. IES REGARD LESS OF THE CAUSE OF ANY LIABILITY INCLUDING WITHOUT LIMITATIONS TO WRONGFUL CONDUCT OMISSION OR FAULT OF EMPLOYEES OR AGENTS OF IRIDIUM You are permitted to use the Product only as described and specified in this Limited Warranty including Exclusions Disclaimer of Warranties Limitations of Liability and Conditions of Use By using the Product you are indicating that you agree to comply with the terms of this Limited Warranty If you fail to comply with this Limited Warranty Iridium may void certain protections offered under the Limited Warranty and Iridium reserves the right to terminate your right to use the Product on the Iridium system If you do not accept the terms of this Limited Warranty do not use the Product on the Iridium system You are permitted to use the Product only in connection with service on the Iridium system using airtime purchased from your Service Provider You are required to comply with this Limited Warranty as well as all terms and conditions that are provided separately by your Service Provider as such terms and conditions may change from time to time Iridium or your Service Provider may also establish additional terms and conditions from time to time In the event any lridium term or condition conflicts with any Service Provider term or con dition the Iridium term or condition shall govern Service provider will be provided with notice of any new terms and conditions or any changes in these terms and
29. IM problem Access to the Iridium network has been denied there are a number of reasons for this below for details see Access Denied table page 9 3 Check SIM inserted correctly and SIM lock on SIMholder pushed across Check you have a valid Iridium Pilot Land Station SIM voice Amber Access to network denied see Web Page for details Access to the Iridium network has been denied there are a number of reasons for this below for details see Access Denied table page 9 3 voice Red SIM problem Check SIM inserted correctly and SIM lock on SIMholder pushed across Check you have a valid Iridium Pilot Land Station SIM Iridium Pilot Land Station User Manual ONILOOHSATENOUL S 51 5 TROUBLESHOOTING 52 Power Diagnosis Check power multimeter may be useful IDU power LED should be amber when IDU switched OFF but power supplied If not check power supply input to IDU is between 100 240VAC into AC PSU which in turn should be providing 24VDC or between 11VDC and 32VDC if using DC supply When IDU is switched on power LED should go green If it doesn t then the internal power circuitry of the IDU is broken replace IDU initial start up LED will be amber which indicates power to the unit just not switched on Note If the power LED is amber it means some power is being provided to the IDU but not necessarily enough A voltmeter can be used to check this ODU IDU Communicatio
30. If you are using Static IPs for DNS or Iridium DNS servers then the addresses must be added to the White List filtering For Iridium DNS servers use 10 20 20 30 10 20 20 40 Otherwise the end user is unable to utilize a domain name since the lookup to the DNS servers will be blocked Due to this requirement the maximum number of entries is 10 since there are 2 DNS servers Configuration of the white list is performed through the Pilot ISU s configuration web page under admin or gateway login To access the IP address white list configuration 1 Login to the ISU to configure as either admin or gateway 2 Navigate to the Configuration web page 3 On the page you will see the White List Configuration section Figure 3 13 Wisse o nel cerita diti mim i in amna wan Windows and Windows XP are either registered trademarks or trademarks of Microsoft Corporation in the United States and or other countries Iridium Pilot Land Station User Manual To add an IP address 1 Click the Add Address button 2 This will take you to a page that allows you to enter an IP address Figure 3 14 if mmmn me Windows and Windows XP are either registered trademarks or trademarks of Microsoft Corporation in the United States and or other countries 3 Enter an IP address and click OK 4 You will be re directed back to the Configuration page where the IP address will be visible in the White List C
31. Land Station User Manual NOILVHFIDIJNOO WALSAS E 23 3 4 1 Guest Level The Guest level provides the user basic access to the system but does not allow the user to make any changes to the system Figure 3 8 Hilum iim cd a LI LI a a ae i GR m le r Fau ee Se we Md lt J omes bamia zZ 2 S a unc LES d lt x WE mm is ee UO Windows and Windows XP are either registered trademarks or trademarks of Microsoft Corporation in the United States and or E other countries Z O S 3 4 2 Administrator Level a lm The Administrator level provides the user access to advanced configuration settings within the system gt v Figure 3 9 e _ Pi o M Windows and Windows XP are either registered trademarks or trademarks of Microsoft Corporation in the United States and or other countries 24 Iridium Pilot Land Station User Manual To change the Admin password enter the current password the default password is admin followed by your new password Enter the new password a second time and click the Change Password button Your new password is now active 3 5 Port Forwarding Available firmware versions AO09004 and higher Port forwarding is taking a port on the outside of the Iridium Pilot Land Station such as port 80 typically use
32. M status on Status web page check using a valid SIM card If all ok call service provider IMEI Blacklisted Call service provider Indeterminable Location Check GPS LED on IDU If LED is green check GPS status on web page Contact Service Provider with this information and denial information Restricted Area Wait until move into different geographical area Antenna Utility Available in versions AO12001 and higher The Antenna utility allows you to effectively troubleshoot and identify antenna shadowing or interference problems The Antenna utility requires Admin login You must login as Admin from the Diagnostics page of the IBSU GUI in order to see the Antenna array see Figure 3 6 Iridium Pilot Land Station User Manual DSNILOOHS3T8f1OUL S 53 54 Iridium Pilot Land Station User Manual Section VI APPENDICES Appendix A Regulatory FCC Declaration for 9701 This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment
33. able communicate E the Iridium is being with ODU F network but transferred check no traffic to from connections the Iridium network signal Not Used Strong Not Used Weak network No network Not Used network signal signal signal detected detected detected GPS Not Used GPS signal Not Used Not Used No GPS signal Not Used available to ODU data Data port not Data port Flashing Access to SIM problem Not Used provisioned provisioned when data call network for use in progress denied see Web Page for details voice 1 Voice Voice port 1 Incoming Access to SIM problem Not Used port 1 not provisioned call ringing network provisioned for use or call in denied see Or handset progress Web Page for off hook details voice2 Voice Voice port 2 Incoming Access to SIM problem Not Used port 3 not provisioned call ringing network provisioned foruse or call in denied see Or handset progress Web Page for off hook details voice3 Voice Voice port 3 Incoming Access to SIM problem Not Used port 3 not provisioned call ringing network provisioned for use or callin denied see Or handset progress Web Page for off hook details The IDU does not know what services are provisioned until it has connected to the network so this LED will be off at initial power up 50 Iridium Pilot Land Station User Manual Suggested actions for the following fault conditions LED power Color off Re
34. ason No power supplied to IDU Suggested Action Get a qualified person to check the power being supplied to the IDU It should be between 11 32VDC at the input to the IDU and capable of providing up to 50W power Amber Power supplied to IDU IDU switched off Remove the SIM cover and ensure that the on off switch is in the on positions With this switch in the on position the LED should be green If the switch is on and this LED remains amber then call your service provider for assistance status Red Flashing IDU cannot communicate with ODU check connections Get a qualified person to check the connection between the IDU and ODU this should include the connections at the IDU and ODU and the entire cable between them signal Red No network signal detected It is valid for this LED to go red for short periods of time but it should not remain red If it remains red it implies that there is a problem with the equipment Please call your service provider and report all the information you can see on the web pages as well as the LED colors GPS Red No GPS signal You may be in an area where a GPS signal cannot be received If possible move to new location or wait 10 minutes for new GPS lock If the problem persists then contact your service provider and report that internal GPS has failed data data Amber Red Access to network denied see Web Page for details S
35. ation Guide be sent to you Iridium Iridium Pilot and the Iridium Logo are registered trademarks of Iridium Satellite LLC and its affiliates All other trademarks service marks and logos are the property of their respective holders which have not endorsed sponsored or otherwise affiliated with Iridium Copyright 2014 Iridium Satellite LLC All rights reserved version TPUG1301 Legal Notices This User Manual provides product information and is provided as is Iridium and its affiliated companies directors officers employees agents trustees or consultants Iridium assume no responsibility for any typographical technical content or other inaccuracies in this User Manual Iridium reserves the right to revise this User Manual or withdraw it at any time without prior notice You can find the current version of this Iridium Pilot Land Station User Manual at www iridium com Your Iridium Pilot Land Station is subject to Terms and Conditions Limited Warranty including Exclusions Disclaimers Limitations of Liability and Conditions of Use and Software License which were included in the packaging with your Iridium Pilot Land Station and which can also be found in the Appendices to this User Manual and in your Installation Guide If there are discrepancies in the wording of the Limited Warranty that version associated with this User Manual is controlling You are permitted to use Iridium Pilot Land Station only as described and sp
36. ble to the Iridium system or other agreements between you and lridium or between you and your Service Provider ii utilize a product other than an lridium Approved Device on the Iridium system iii modify the Product or any Product component reverse engineer the Product or any Product component or attempt to do so or iv violate any applicable laws or regulations collectively Unauthorized Use you agree to defend indemnify and hold Iridium and your Service Provider harmless with respect to any claims or actions by governmental entities or other third parties related to your Unauthorized Use and to pay all costs damages fines and other amounts incurred by us or on our behalf in the defense of any such claims or actions Further we specifically disallow any liability and will not credit back airtime charges related to any Unauthorized Use In addition to Iridium s express reservation of other remedies available to it Iridium reserves the right to dis continue providing Iridium Satellite Services and or to disable your Product s access to the Iridium system If Iridium reasonably believes that you are in engaged in any Unauthorized Use we may seek equitable relief to prevent such Unauthorized Use without having to wait to see if damage to the Iridium system occurs This Product is covered by a U S A warranty This Limited Warranty is applicable in all countries and is enforceable in any country or region where Iridium or its Service Provid
37. cation estoppel or otherwise General Limitations This is a license not a transfer of title to the Software and Documentation and Iridium retains ownership of all copies of the Software and Documentation Purchaser acknowledges that the Software and Documentation contain trade secrets of Iridium or its suppliers or licensors including but not limited to the specific internal design and structure of individual programs and associated interface information Except as otherwise expressly provided under the Agreement Purchaser shall have no right and Purchaser specifically agrees not to i transfer assign or sublicense its license rights to any other person or entity other than in compliance with any Iridium relicensing transfer policy then in force or use the Software on unauthorized or secondhand Iridium equipment and Purchaser acknowledges that any attempted transfer assignment sublicense or use shall be void ii make error corrections to or otherwise modify or adapt the Software or create derivative works based upon the Software or permit third parties to do the same reverse engineer or decompile decrypt disassemble or otherwise reduce the Software to human readable form except to the extent otherwise expressly permitted under applicable law notwithstanding this restriction iv use or permit the Software to be on a service bureau or time sharing basis or otherwise without the express written authorization of Iridium or discl
38. collectively Service Providers This Limited Warranty extends only to the first retail purchaser of the Product You and is not assignable or transferable Subject to the Exclusions contained below Iridium warrants to You that the Product will be free from defects in materials and workmanship under normal usage for a period of twenty four 24 months two 2 years and that the Accessories will be free from defects in materials and workmanship under normal usage for a period of twelve 12 months one 1 year from the date of original retail purchase the Warranty Period and if Iridium receives during the respective Warranty Period and in accordance with the instructions set out in this Limited Warranty notice of a defect in the Product or Accessories covered by this Limited Warranty Iridium will repair or replace the Product or Accessories or refund the purchase price of the Product or Accessories at Iridium s sole option Iridium shall have no obligation to repair replace or refund unless the defective Product or Accessory is returned in accordance with the instructions set out in this Limited Warranty and within the Warranty Period You are required to provide proof of purchase as a condition of receiving warranty service as more fully described in Warranty Claim Process below Any replacement Product parts or Accessories may contain new and used materials equivalent to new in performance and reliability Any replacement Product
39. conditions All terms and conditions will be effective as of your receipt of the notices of new or modified terms and conditions and your continued use of the Prod uct on the Iridium system after such receipt shall constitute your acceptance of such new or modified terms You may not use the Product in connection with any third party devices including but not limited to comput ers cameras batteries GPS devices recorders or other devices which alter the information sent or received by the Product except to the extent that Iridium has certified those devices and confirmed that their use will Iridium Pilot Land Station User Manual SADIGNAddV 9 63 6 APPENDICES 64 have no adverse effect on the Iridium system All devices approved by Iridium will be advertised and labeled as being approved by Iridium and you may use only Iridium Certified Devices with this Product and with the Iridium system You may not modify the Product or any component of the Product You may not reverse engineer or attempt to reverse engineer the Product any component of any Product or the manner in which the Product con nects to sends information to receives information from or otherwise interacts with the Iridium system Defense and Indemnity for Unauthorized Use You are required to comply with all applicable laws and regulations in your use of the Product To the extent that you i violate this Limited Warranty the terms and conditions applica
40. d for web servers and passing it to another machine on the internal network on the same port 80 Port redirection is taking a port on the outside i e 80 and passing it to another machine on the internal network but on a different port i e 8080 Before beginning the user will need to know what port they wish to forward from outside the Iridium Pilot Land Station to the inner network and whether or not they need to redirect the port as well They will also need to know if the data will be TCP or UDP 1 From the Configuration screen in the GUI Under Port Forwarding Configuration Click Add Rule see Figure 3 7 An administration page will open Figure 3 10 shown below 2 Enter Select the following The external port number to forward to the inside Theinternal port number which will be receiving the data Note If you are redirecting as well this number will be different than the external port number ThelP address of the computer which is receiving the data Note This will need to be on the same subnet as the Iridium Pilot Land Station IBSU The protocol for the data TCP or UDP Figure 3 10 Windows and Windows XP are either registered trademarks or trademarks of Microsoft Corporation in the United States and or other countries 3 Click OK The updated configuration page with the newly added rule is displayed Iridium Pilot Land Station User Manual NOLLWHYNDIANOD WALSAS 25 Figur
41. e 3 11 tf m c a abc um Ro i e Co eer m Thi s mimm me R ee xi an ach _ S a T e Tina E aa Windows and Windows XP are either registered trademarks or trademarks of Microsoft Corporation in the United States and or other countries ex o Es 4 Add additional rules as needed Note Rules can be turned on off without having to be deleted JO UG Figure 3 12 E TELT z a LL E ee d jp P m E a Windows and Windows XP are either registered trademarks or trademarks of Microsoft Corporation in the United States and or other countries 3 6 Advanced Port Forwarding Settings Advanced Port Forwarding settings are possible with the Pilot system using IPSEC or GRE as per the following section 26 Iridium Pilot Land Station User Manual 3 6 1 IPSEC IP Security Available in versions AO12001 and higher The IPSEC setting allows an IP address to be specified as the source destination for all IPSEC packets that are sent by or arrive over the air to the Pilot ISU The router PC connected to the Pilot system must support the IPSEC protocol for this capability to function Refer to your router PC documentation for confirmation The benefit of IPSEC is that all IP based protocols can be secured using IPSEC for secure network communications To enable IPSEC configuration when logged in as Administrator fr
42. e one DHCP server on any network segment Please see insert on how to configure network connections manually with Windows DHCP IP Address minimum and maximum This sets the range of IP addresses for the DHCP server to use The factory default is 192 168 0 2 to 192 168 0 254 The range specifies the maximum number of devices on the network Both the maximum and minimum value must be in the same subnet Iridium Pilot Land Station User Manual NOLLWHYNDIANOD WALSAS 15 3 SYSTEM CONFIGURATION 16 Domain Name System DNS forwarding DNS is used to convert network names such as www google com into the IP addresses needed to connect to the device The factory default is disabled The Iridium Pilot Land Station unit acts as a switching station so that it automatically forwards DNS requests to the appropriate DNSserver Once you change the LAN configuration and press the Update IP Configuration button the Iridium Pilot Land Station will reboot to apply the configuration changes this will drop any calls Once the Iridium Pilot Land Station has rebooted any connected network devices may take up to 10 minutes to automatically obtain new settings During this switch over time the network devices may not be able to communicate with the Iridium Pilot Land Station or and duplicate IP address settings can occur If you change the LAN settings it is advisable to reboot any attached devices to avoid this issue Note The LAN Setting
43. ecified in this User Manual the Installation Guide and the Limited Warranty By using the Iridium Pilot Land Station you are indicating that you agree to comply with the terms set forth in this User Manual as well as the Installation Guide including without limitation the Limited Warranty including the section describing permitted use of Iridium Pilot Land Station the Conditions of Use If you fail to comply with the Limited Warranty and the Conditions of Use Iridium may void certain protections offered under the Limited Warranty and Iridium reserves the right to terminate your right to use Iridium Pilot Land Station on the Iridium network If you do not accept the terms of the Limited Warranty and Conditions of Use do not use Iridium Pilot Land Station Prior to using Iridium Pilot Land Station read and understand this User Manual and the Installation Guide including the safety warnings and information Failure to do so could result in serious injury or death If you do not have the Iridium Pilot Land Station Installation Guide it can be found at www iridium com or call 1 866 947 4348 1 480 752 5155 for outside U S and request that an Installation Guide be sent to you Third Party Information This User Manual might refer to third party sources of information hardware or software products or services and or third party web sites third party information Iridium does not control and is not responsible for any third party in
44. er offer warranty service for the Prod uct Outside of the U S A any different warranty terms liabilities and or legal requirements of the country in which the Product is sold are specifically disclaimed by Iridium to the extent permitted by law Warranty service availability and response times may vary from country to country and may be subject to registration requirements in the country of purchase Your Iridium Service Provider can provide details This Limited Warranty gives you specific legal rights You may also have other rights that may vary from state to state country to country Some states countries do not allow or acknowledge the existence limitation or exclusion of incidental or consequential damages or limitation on the length of an implied warranty so some limitations or exclusions of this Limited Warranty may not apply to you You are advised to consult applicable state country laws for a full determination of your rights WARRANTY CLAIM PROCESS Should your Product require service within the Warranty Period or for warranty questions repairs or for the return of the Product please contact your Service Provider or any other Service Provider in your country Do not contact Iridium For warranty claims you will be required to provide the following proof of purchase documentation your dated bill of sale or delivery receipt including your name address and telephone number the name and address of the Service Provider who sold you
45. ereby affect a user s privacy Disclosure to Governmental and Quasi Governmental Agencies By your use of the Product and Iridium Satellite Services you consent to Iridium s disclosure of user information including but not limited to name address telephone number and location information including where available the geographic coordinates of equipment to governmental and quasi governmental agencies where Iridium deems it necessary in its sole discretion to respond to an exigent circumstance These governmental and quasi governmental agencies shall be deemed users for all purposes of this Lim ited Warranty SOFTWARE LICENSE The following terms govern Purchaser s access and use of the Iridium or Iridium supplied software Soft ware contained on the Product or Accessories License Conditioned upon compliance with these Terms and Conditions Iridium grants to Purchaser a nonexclusive and nontransferable license to use for Purchaser s internal purposes the Software and the Documentation Documentation means written information whether contained in user or technical manuals training materials specifications or otherwise pertaining to the Software and made available by Iridium with the Software in any manner Purchaser shall use the Software solely as embedded in or if downloaded as provided via download for execution on and for communication via the Iridium network SADIGNAddV 9 No other licenses are granted by impli
46. formation including without limitation the content accuracy copyright compliance compatibility performance trustworthiness legality decency links or any other aspect of third party information The inclusion of such third party information does not imply endorsement by Iridium of the third party information ANY THIRD PARTY INFORMATION THAT IS PROVIDED WITH IRIDIUM S FACILITIES SERVICES PRODUCTS OR USER INFORMATION IS PROVIDED AS IS IRIDIUM MAKES NO REPRESENTATIONS GUARANTEES ORWARRANTIES IN RELATION TO THIRD PARTY INFORMATION AND IRIDIUM SHALL NOT BE LIABLE FOR ANY LOSSES DAMAGES LIABILITIES JUDGMENTS AND FINES AMOUNTS PAID IN SETTLEMENT EXPENSES OR COSTS OF DEFENSE SUSTAINED IN RELATION TO ANY SUCH THIRD PARTY INFORMATION Intellectual Property Trade Secret Proprietary or Copyrighted Information To protect Iridium proprietary and confidential information and or trade secrets this User Manual may describe some aspects of Iridium technology in generalized terms Iridium products may include copyrighted lridium and third party software Any such copyrighted software contained in Iridium products may not be modified reverse engineered distributed or reproduced in any manner to the extent provided by law The purchase of any Iridium products shall not be deemed to grant either directly or by implication or otherwise any license under copyrights patents or patent applications of Iridium or any third party software provider exce
47. ght 12 5 kg Mounting M10 bolts arranged in a 15 cm diameter bolt circle IDU Length 25 0 cm Width 19 0 cm Height 5 5 cm Weight 1 35 kg Mounting Indoor flat vertical wall supports IDU weight Power Module Length 14 0 cm Width 5 9 cm Height 3 5 cm Weight 0 5 Ib Interconnect Cable Length 1 10m Length 2 30 m optional ODU Ground Cable Length 1 3m Length 2 8 m optional IDU Ground Cable Length 2 5m Iridium Pilot Land Station User Manual SADIGNAddV 9 59 6 APPENDICES 60 User Interfaces ODU IDU Connector Bulgin Buccaneer IP68 9 pole fixed plug IDU SIM Card Furnished by Iridium Service Provider Data 10 baseT Voice 1 RJ 11 2 wire POTS Voice 2 RJ 11 2 wire POTS Voice 3 RJ 11 2 wire POTS PDU Connector RJ 45 proprietary Iridium Pilot Land Station User Manual Appendix C Limited Warranty Including Exclusions Disclaimers Limitations of Liability and Conditions of Use Warranty Claim Process and Privacy and Data Security and Software License This Limited Warranty including Exclusions Disclaimers Limitations of Liability and Conditions of Use Limited Warranty applies only to the Iridium Pilot Land Station including hardware Outdoor Unit Indoor Unit and Power Supply collectively Product and the Accessories listed herein i e cables mounts Ac cessories sold by Iridium or its authorized manufacturer resellers and distributors
48. hange the password if desired Important The Iridium Pilot Land Station unit supports connect on demand and will make a connection across the Iridium network if a data device tries to access an address outside the local area network It is the user s responsibility to secure the system from outside access Ensure proper security e g firewall virus protection encryption is in place before using the system Iridium Pilot Land Station User Manual NOI1VH3dO WALSAS 7 41 4 SYSTEM OPERATION 42 4 2 Telephony Operation The IDU provides three connectors for POTS handsets which can be used simultaneously In order to make or receive a phone call you must have a valid SIM installed in the IDU Types of voice lines available are Standard or Prepaid There are 3 voice lines available on the IDU and each can be provisioned with services The IDU will indicate illuminate green the lines that have been provisioned Figure 4 0 Provisioned lines will illuminate green ieee Note If none of the data or voice LEDs are green then it may be that no services have been provisioned If they are amber you may be denied access to the Iridium network See Troubleshooting section for details on resolving this issue Voice calls can be placed using a standard POTS phone that is plugged into the IDU Telephony calls on a standard line can be placed by dialing the country code followed by the number and a symbol Iridium P
49. head by eliminating redundant information in IP headers Additional compression can be achieved by reducing redundant information in the payload data using ZLIB compression There are four options with data compression 1 IP Header and ZLIB compression default setting 2 IP Header only 3 ZLIB compression only 4 no compression To enable PEP when logged in as Administrator from the configuration page select the PEP checkbox To disable PEP de select the checkbox To configure Compression when logged in as Administrator from the configuration page select which option you want from the dropdown menu PEP configuration will not be accessible until Iridium Gateway update is complete Iridium Pilot Land Station User Manual NOLLWHYNDIANOD WALSAS 27 3 SYSTEM CONFIGURATION 28 3 8 Firewall Available in versions AO12001 and higher The Iridium Pilot Land Station comes with an integrated Firewall referred to as the Iridium Pilot Land Station ISU IP address white listing feature There is an associated web interface to assist in configuring the feature When the system is shipped the default setting is for the feature to be disabled When enabled the IP address white listing feature restricts mobile originated IP links to the set of IP addresses specified in the white list Mobile terminated links are allowed from any IP address The maximum number of IP addresses that can be specified in the white list is 12
50. igher esset 40 Section IV SYSTEM OPERATION 40 System OPeratiOn m AW Data Operaatio M E DLL 4 2 Telephony Operatii ssssesescosssasvasscocnisesansescssuenecasescsduscelbsecancussdteusbinvesebeuaieassi heunsscaussasedivesnsesouadougstdsnedasuosduasedbvecondasabandsCheasettved ALS Firmware W POAC OSs caccia ttt iip nace phe Re e od tester Ted rere eO HR E a Section V TROUBLESHOOTING eere eee eere eee ense etna sees nosset s osse eo sese eaae setas esee eaae se een assesses setas setas ue 49 5 0 Trou blesBoOtlhig cotes aere rere ice iseteteet ARR R rere M a ueteres 49 5 1 LED Troubleshooting Chats orient ttr taie retetiere rtc rethorica ert Uber EEUU 50 Section VI APPENDICES Appendix A Regulatory Appendix B SPecifMCAtiOns as sasissccisiscsscssscsssscdisscsesuassennsessonsseceusdnasndievanesenndsngsSusccnnssessduascbinssennsedlnageStanstcbabesdansedieasseceaadeagnsosssensiee 58 Appendix C Conditions of Use Limited Warranty including Exclusions Disclaimers Limitations of Liability and Conditions of Use Warranty Claim Process Privacy and Data Security and Software License 3 rectis restet iecit cer iens eee deees e doeet loi penc 61 Iridium Pilot Land Station User Manual iv Iridium Pilot Land Station User Manual Section INTRODUCTION 1 0 Introduction Thank you for purchasing the state of the art Iridium Broadband Subscriber Unit Irid
51. ilot Land Station does not require a or 00 prior to entering the country code Prepaid calls require a language selection code to enable audible prompts on how to use Prepaid cards Iridium Pilot Land Station User Manual Voice Call from Handset A voice line can be configured to one of two line types A Prepaid line which must use Prepaid calling cards or a Standard line Follow these steps when calling from a Standard line 1 Connect a handset to the IDU 2 Type in the country code the phone number required ending with the key For example country code local phone number Voice Call Using Iridium Prepaid Platform Iridium GoChat In order to place a Prepaid call an Iridium GoChat card is required See your service provider on how to purchase an Iridium GoChat card To aid in the use of the GoChat card pre recorded audio prompts have been developed to instruct users on how to use GoChat cards Follow these steps when calling using Iridium GoChat cards 1 Connect a handset to the IDU 2 Dial the language code desired for the GoChat audio prompts and press ff 3 Type in the country code followed by the phone number then the key 4 At the prompt enter your scratch card pin number For example GoChat Language Code country code local phone number Short Code Language Dial code then press Short Code Language Status 2881 English Implemented
52. is Agreement Export Re Export Transfer and Use Controls The Software Documentation and technology or direct products thereof hereafter referred to as Software and Technology supplied by Iridium under these Terms and Conditions are subject to export controls under the laws and regulations of the United States U S Purchaser shall comply with such laws and regulations governing export re export transfer and use of Iridium Software and Technology and will obtain all required U S and local authorizations permits or licenses Iridium and Purchaser each agree to provide the other information support documents and assistance as may reasonably be required by the other in connection with securing authorizations or licenses U S Government End User Purchasers The Software and Documentation qualify as commercial items as that term is defined at Federal Acquisition Regulation FAR 48 C F R 2 101 consisting of commercial computer software and commercial computer software documentation as such terms are used in FAR 12 212 Consistent with FAR 12 212 and DoD FAR Supp 227 7202 1 through 227 7202 4 and notwithstanding any other FAR or other contractual clause to the contrary in any agreement into which these Terms and Conditions may be incorporated Purchaser may provide to Government end user or if the sale is direct Government end user will acquire the Software and Documentation with only those rights set forth in these Terms and
53. ist of connections used highlight Internet Protocol TCP IP and click Properties Microsoft product screenshot s reprinted with permission from Microsoft Corporation Windows and Windows XP are either registered trademarks or trademarks of Microsoft Corporation in the United States and or other countries Figure 3 0 oo ee hh a ce fu oe ms L Me monium capu sri Hie mam Feia iisi rYA _ z t qund Puri merum ge ee d ders Pe iori RR ee MI DD Ad FT 4 On the Internet Protocol TCP IP Properties page Figure 3 1 click the button that says Use the following IP address Enter an IP address to be used by this computer Note This IP address should be different from the Iridium Pilot Land Station unit while still being in the same IP range For example if the Iridium Pilot Land Station unit is configured as 192 168 0 1 default then a computer connected to the IBSU must be configured within the IP range 192 168 0 x where x is anything between 2 and 254 Iridium Pilot Land Station User Manual NOLLWYNDISANOD WALSAS 17 3 SYSTEM CONFIGURATION 18 5 Next set the Subnet mask to 255 255 255 0 6 Enter the IP address of the Iridium Pilot Land Station unit for the field marked Default gateway 7 Lastly check the radio button that says Use the following DNS server addresses Enter the DNS server address provided by your Service Provider for the Preferred DNS server address If
54. ite listed IP Whitelist_Address_1 123 456 789 123 addresses takes an IP address Note Configured white list addresses must be in a continuous block starting with rule 1 otherwise unexpected behaviour may occur For example configuring addresses 1 2 3 4 would be fine but configuring 1 2 8 9 would be wrong as would configuring rules 5 6 7 Whitelist_Enable Enables or disables the use of the IP Whitelist_Enable disabled address white list takes an enumeration of the format enabled or disabled as input Whitelist_Size Configures the number of configured Whitelist_Size 4 white listed IP addresses takes an integer Note The size configured here must match the number of Whitelist_Address_X entries in the configuration file otherwise unexpected behaviour may occur Compression_Mask Enables IP header compression data compression and the Performance Enhancing Proxy PEP takes an integer This is a bit mask of the services to enable 0x01 IP header compression enabled 0x02 ZLIB data compression enabled 0x04 PEP enabled Firmware_Notification Enables or disables the new firmware Firmware_Notification enabled available notification on the ISU s diagnostics web page takes an enumeration of the format enabled or disabled as input Iridium Pilot Land Station User Manual NOLLWYNDISANOD WALSAS 37 3 SYSTEM CONFIGURATION 38 3 9 3 Uploading the Configuration A
55. ium Pilot Land Station IP address you will be able to select the default IP address or enter an alternative Oncethe survey begins graph data will begin to populate There are 251 channels to test so it can take several minutes Note If you do not stop or allow the survey tool to complete the Iridium Pilot Land Station unit will be left in test mode You need to power cycle the unit to force it out of test mode Iridium Pilot Land Station User Manual Once the test is stopped click on File gt Save As to create a csv file of the data This output csv file can then be analyzed and interpreted by Iridium The survey will record the max and mean for the received signal strength indicator RSSI that it hears It will do this on each channel across all 7 antenna elements Spikes in the resulting graph indicate channels unavailable to Iridium Pilot Land Station due to other sources transmitting on them The more spikes the more RF interference present Access Denied Denial of access will be indicated by the voice and data LEDs on the IDU illuminating Amber Access to the Iridium network may be denied for a number of reasons The following items contain information that you may be asked to provide when contacting your service provider Reason Suggested Action TMSI invalid Unit will automatically try to access the network using the IMSI IMSI invalid Call service provider Authentication Failure Check SI
56. ium is the only provider of truly global satellite voice and data communications solutions with complete coverage of the entire earth including polar regions The Iridium Pilot Land Station delivers reliable near real time simultaneous high quality voice and data connection to the Iridium satellite network from any point on the globe 1 1 About this Manual This is a user manual for the Iridium Pilot Land Station system The readers of the manual include anyone who is using or intends to use this system No specific skills are required to operate the Iridium Pilot Land Station However it is important that you observe all safety requirements listed in Section 1 5 of this manual and operate the system according to this manual s guidelines Note that this manual does not cover installation of Iridium Pilot Land Station For information on installation refer to the Installation Guide 1 2 Manual Overview This manual has the following sections Introduction Contains an overview of the Iridium Pilot Land Station product as well as an overview of the Iridium network and how lridium Pilot Land Station utilizes Iridium OpenPort service to provide data and voice services to customers Important safety information is also included in this section Getting Started This section provides the user with an overview and safety check to begin operating the unit after install Details on SIM installation and validation as well as data and phone connecti
57. ll allocate addresses from if enabled takes an IP address as input DHCPS IP End Configures the end of the IP address range DHCP will allocate addresses from if enabled takes an IP address as input DHCPS P End 192 168 0 10 DNS Enabled Enables or disables the DNS forwarding functionality of the ISU takes an enumeration of the format enabled or disabled as input DHCPS IP Start Configures the start of the IP address DHCPS IP Start 192 168 0 2 DNS Enabled enabled Port Forward Rule X Configures one of the 15 port forwarding Port Forward Rule 1 192 168 0 5 55 rules on an ISU takes a record of the 66 TCP yes following format P address Internal port number External port number Protocol enumeration UDP or TCP n use enumeration yes or no NOTE Configured port forwarding rules must be in a continuous block starting with rule 1 otherwise unexpected behaviour may occur For example configuring rules 1 2 3 4 would be fine but configuring 1 2 8 9 would be wrong as would configuring rules 5 6 7 Iridium Pilot Land Station User Manual ELEMENT DESCRIPTION EXAMPLE Localization Configures the localisation setting of the Localisation Germany France Italy ISU takes an enumeration with one of the following possible values USA Canada UK Ireland Germany France Italy Spain Portugal China Japan Whitelist_Address_X Configures one of the 12 wh
58. ll meet your requirements or will work in combination with any hardware or software applications provided by third parties that the op eration of the software will be uninterrupted or error free or that all defects in the software will be corrected Software used in combination with third party hardware or software applications is excluded from coverage Privacy and Data Security No warranty is made that any communications engaged in while using the Prod uct will be secure or private privacy and data security is excluded from coverage Improper Mounting Damage caused by failure to adequately secure the Outdoor Unit ODU or to properly mount the ODU as set forth in the Installation Guide is excluded from coverage DISCLAIMERS THIS LIMITED WARRANTY IS EXPRESSLY IN LIEU OF ANY OTHER WARRANTIES EITHER EXPRESS OR IMPLIED REPRESENTATIONS GUARANTEES OR CONDITIONS INCLUDING WITHOUT LIMITATION ANY IMPLIED REPRESENTATIONS GUARANTEES CONDITIONS OR WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE NON INFRINGEMENT SATISFACTORY QUALITY NON INTERFERENCE ACCURACY OF INFORMATIONAL CONTENT OR ARISING FROM A COURSE OF DEALING LAW USAGE OR TRADE PRACTICE OR RELATED TO THE PERFORMANCE OR NONPERFORMANCE OF ANY PRODUCTS ACCESSORIES FACILITIES OR SERVICES ANY OTHER STANDARDS OF PERFORMANCE GUARANTEES CONDITIONS AND WARRANTIES ARE HEREBY EXPRESSLY DISCLAIMED TO THE FULLEST EXTENT PERMITTED BY LAW THIS DISCLAIMER SHALL APPLY EV
59. midity submersion in water or any alteration or modification of any kind including spliced or improperly terminated cables or other acts which are not the fault of Iridium are excluded from coverage Use of Non lridium Products and Accessories Defects or damage that result from the use of non lridium certified products accessories power supplies or software or other ancillary or peripheral equipment are excluded from coverage Damage to Any Equipment Not Furnished by Iridium Damage to any equipment that is not furnished by Iridium or its Service Providers is excluded by coverage Unauthorized Service or Modifications Defects or damage resulting from any service testing adjustment integration installation operation maintenance service installation adjustment alteration modification or from integration with any non lridium product in any manner other than in accordance with the User Manual or Installation Guide are excluded from coverage Altered Products Products that have been tampered with altered have non lridium housings or parts or have had the serial numbers or date tags removed altered or obliterated are excluded from coverage Communication Services Defects damages or failure of the Product due to any non lridium communica tion service or signal or use of a non lridium branded communication service or signal are excluded from coverage Software Embodied in Physical Media No warranty is made that any software wi
60. n IP White Listing feature is enabled and attempts are being made to a single destination outside of the trusted list a Timestamp reflects the time in GMT of the last attempt that was made to reach the IP address indicated that is NOT on the trusted list Figure 3 18 A iridium Ml ili epo m ie hgw ierg m e n res tuali eT a HE SEU Ra NIC INS HA ND m ee LI TIUOIDLDEPRA PTLag Windows and Windows XP are either registered trademarks or trademarks of Microsoft Corporation in the United States and or other countries Iridium Pilot Land Station User Manual NOILWYNDISANOD WALSAS 31 From the main status page the feature will appear as shown when IP White Listing feature is enabled and attempts are being made to multiple destinations outside of the trusted list a Timestamp reflects the last time an attempt was made to reach the IP address indicated that is NOT on the white list b Max number of entries shown will be 5 c These entries are cleared if the ISU is reset or if attempts to access more than 5 blocked destinations The oldest entry is then removed Figure 3 19 di Ba m is te Iridium Lita Pe i ee E T A no me E a LJ a e LJ a La ew ail Maecen Fea ptt dum Ae dad ie ae Wem Zz o ume Ei ee amp n i a ini ada B spl i me z Ld inh O o e ae U mms m CERTUM EEL Lj mp ee fia on Omm gym dd N mi BA LE LU bpm Desi tom DIL
61. ng Areas A To avoid interfering with blasting operations do not use device in blasting area or in areas posted Turn off two way radio Obey all signs and instructions Failure to do so could result in serious injury or death 1 6 Overview of System Operation 1 6 1 Iridium Satellite Communications The Iridium satellite network is comprised of 66 low earth orbiting LEO cross linked satellites providing voice and data coverage over Earth s entire surface The satellites operate as a fully meshed network in six orbital planes positioned at a height of 781 kilometers 485 miles with one satellite every 32 degrees of latitude with each satellite completing one orbit every 100 minutes traveling at a rate of 16 832 miles per hour Each plane has 11 mission satellites performing as nodes in the telephony network The spare satellites are on orbit ready to replace any unserviceable satellite Iridium has gateways in Arizona Alaska and additional telemetry tracking and control facilities in Canada and Norway It is the largest commercial satellite constellation in the world This constellation ensures that every region on the globe is covered by at least one satellite at all times Each satellite is cross linked to four other satellites two satellites in the same orbital plane and two in an adjacent plane The satellite constellation is expected to provide continuous global coverage until 2018 without any additional launches of
62. ns A flashing red status light indicates the IDU is unable to communicate with the ODU 1 Disconnect both ends of the ODU IDU cable and test with an Ethernet cable tester Will need to build an adapter cable to convert the ODU cable end to RJ45 for easier testing 2 Inspect cable for damage Frayed or spliced cables should be replaced 3 Inspect ODU and IDU ports for damage 4 Disconnect power and test input levels 5 Replace in order IDU ODU and cable retesting setup after each component is swapped Signal Strength Check signal strength LED or the signal strength indicator on the status web page Make a voice or data call from the Iridium Pilot Land Station unit to double check Observe the signal LED status over time Does the LED change color frequently Is there a pattern Is the signal LED red for longer than 5 to 10 minutes It could be that the install location suffers from intense RF interference or physical obstructions within line of sight to the sky Site Survey Tool Site Survey Tool This application puts the Iridium Pilot Land Station unit into a test mode and then proceeds to record the noise level on all possible channels Needs to run on a Windows PC on the same subnet as the ISU i e 192 168 0 xxx Copy the exe and dll to a folder you create on the PC desktop it will store the results in the same directory Browse to directory and select SurveyTool exe to run The program needs to know the lrid
63. om the configuration page select the IPSEC Forwarding Enable checkbox and enter the IP address to be used for IPSEC port forwarding To disable IPSEC de select the checkbox 3 6 2 GRE Generic Routing Encapsulation Available in versions AO12001 and higher The GRE setting allows an IP address to be specified as the source destination for all GRE packets that are sent by or arrive over the air to the Pilot ISU The router connected to the Pilot system must support the GRE protocol for this capability to function Refer to your router documentation for confirmation GRE allows for IP packets to be tunneled from a corporate LAN to a network on the PC side of a Pilot ISU exposing the services available on the corporate LAN to the network at the installation location All IP based protocols can be tunneled using GRE so UDP TCP and Email is supported GRE requires VPN connection To enable GRE configuration when logged in as Administrator from the configuration page select the GRE Forwarding Enable checkbox and enter the IP address to be used for GRE port forwarding To disable GRE de select the checkbox 3 7 Performance Enhancement Proxy Available in versions AO12001 and higher Improved efficiency is provided through the Performance Enhancement Proxy PEP feature and data compression PEP provides improved throughput for data connections that suffer data degradations Transport efficiency is provided through reducing communication over
64. onfiguration section Figure 3 15 LIUM T REI LE GJ LES Windows and Windows XP are either registered trademarks or trademarks of Microsoft Corporation in the United States and or other countries Iridium Pilot Land Station User Manual NOLLWUYNDIANOD WALSAS 29 To enable the white listing feature 1 Check the Enable White List checkbox Figure 3 16 ss HEC otii iim B LE i us m pat Windows and Windows XP are either registered trademarks or trademarks of Microsoft Corporation in the United States and or other countries 2 IP address white listing is now enabled and only the IP address entered will be accessible from the Pilot ISU From the main status page the feature will appear as shown when IP White Listing feature is enabled and no attempts are being made outside of the trusted list Figure 3 17 aa j Hits mam rA rim E LEDS 7 am Lamp a oe U d T a a ol LJ El ua a tamie arr S ham paschae E np m o gm m TE mm a a8 LE us dud es Be rum mm mom prm opp a ees erre ma STEM meem adi M oo i LJ O marie LL dHXEGEICX a a SS T a ce F i jdn mu Windows and Windows XP are either registered trademarks or trademarks of Microsoft Corporation in the United States and or other countries 30 Iridium Pilot Land Station User Manual From the main status page the feature will appear as shown whe
65. ons are detailed e System Configuration Explains LAN settings for configuring the Iridium Pilot Land Station on the customer s network User profiles are defined and details are provided on how to access the Graphical User Interface and other features of the system System Operation Details are provided on how to operate the data and telephony services of the system including placing data and voice calls and features of those calls provided by the service Troubleshooting Contains details to assist the user in troubleshooting issues by providing an LED status chart and troubleshooting guide Appendices Additional information for users of the Iridium Pilot Land Station system including regulatory references product specifications and warranty information This manual may not always reflect the latest software functionality for your terminal Iridium Pilot Land Station User Manual NOILLINGOYLNI L 1 1 INTRODUCTION 2 1 3 Terms to Know ODU Outdoor Unit the radiating satellite unit IDU Indoor Unit the user interface unit that connects to your computer system and telephone s IBSU Iridium Broadband Subscriber Unit The ODU and IDU together POTS Plain Old Telephony System SIM Subscriber Identity Module PSU Power Supply Unit Provisioned A term used to indicate the SIM card is activated for voice and data connection This can only be done by a Service Provider 1 4 Related Documents
66. ord Personal Greetings 1 Listen 2 Save 3 ReRecord 4 Delete 2 Change to Default Personal Greeting 3 Record your name also used in Auto Attendant Directory 1 Listen 2 Save 3 ReRecord 4 Delete 9 Previous Menu 9 Previous Menu Iridium Pilot Land Station User Manual 4 3 Firmware Upgrades To upgrade the software you need AWindows based PC Standard Ethernet cable e Iridium Pilot Land Station Terminal Upgrade Tool executable software Follow these steps to upgrade the software 1 Connect PC to Iridium Pilot Land Station data port with a standard Ethernet cable 2 Open a browser and verify connectivity with the Iridium Pilot Land Station unit by navigating to 192 168 0 1 which is the default IP address assigned to all Iridium Pilot Land Station units at the factory If the default has been changed enter the new IP address of the terminal 3 If you see the Iridium Pilot Land Station status web page proceed to step 4 Otherwise you may need to configure TCP IP properties in your computer please refer to Section 4 12 for detailed instructions on computer setup 4 Double click the Iridium Pilot Land Station Upgrade tool executable The following window will appear Enter the IP address of the Iridium Pilot Land Station unit Figure 4 2 5 Click the Upgrade button to start the upgrade process The progress bar will move from 0 to 100 as the upgrade takes place Once the upgrade process is complete the me
67. ose provide or otherwise make available trade secrets contained within the Software and Documentation in any form to any third party without the prior written consent of Iridium Purchaser shall implement reasonable security measures to protect such trade secrets To the extent required by law and at Purchaser s written request Iridium shall provide Purchaser with the interface information needed to achieve interoperability between the Software and another independently Iridium Pilot Land Station User Manual 65 6 APPENDICES 66 created program on payment of Iridium s applicable fee if any Purchaser shall observe strict obligations of confidentiality with respect to such information and shall use such information in compliance with any applicable terms and conditions upon which Iridium makes such information available Software Upgrades and Additional Copies For purposes of the Agreement Software shall include and the terms and conditions of the Agreement shall apply to computer programs including firmware as provided to Purchaser by Iridium or an authorized Iridium reseller and any upgrades updates bug fixes or modified versions thereto collectively Upgrades or backup copies of any of the foregoing NOTWITHSTANDING ANY OTHER PROVISION OF THESE TERMS AND CONDITIONS 1 UNLESS AUTHORIZED BY IRIDIUM PURCHASER HAS NO LICENSE OR RIGHT TO MAKE OR USE ANY ADDITIONAL COPIES OR UPGRADES IRIDIUM MAY MAKE SOFTWARE AVAILABLE BAS
68. pt for the normal nonexclusive royalty free license to use that arises by operation of law in the sale of a product Content Copyright You are exclusively responsible for the use of Iridium Pilot Land Station including proper use of third party copyrighted materials If you violate these terms you agree to defend indemnify and hold Iridium harmless with respect to any claims or actions by third parties related to your improper use of copyrighted material and to pay all costs damages fines and other amounts incurred by Iridium or on its behalf in the defense of any such claims or actions Iridium Pilot Land Station User Manual Contents Section INTRODUCTION m 1 AO ITAEFOCUICEIOM MERI OE ELTE TUR NORRIS 1 1 1 About this Manual 1 2 Manual Overview UsoI ispESrod npe e 1 4 Related Bere eT DET TIE 2 ust 2 1 6 Overview of System Operation iseis eaii airaa aiaiai iiai 5 Section Il GETTING STARTED cesse eee eee eee en eset en asse tnos eee sosoo rapio ss soodes s Snede ns sosoo esir osob Vissa 9 2 0 Getting Startede rniii anase ean sieket iero ea danei taadas a aa A ia eataa ssaa ta idak renani 9 Dail SIMTstallatiOE ossi UC CYBER AE S UE I UIN RE HUHEININTE 9 2 2 Data CODBeCtlODiaancscecccie AA eta YER EE UE ESI A E VELO E RXEENL Ee HERE ER WERE VERE E R EHE ER e DUREE GERD UH entre EMT 2 3 PONE GOnnectlODi seio eren reel
69. r both the ODU and IDU before using Pilot Land Station Instructions on how to install the ground cables are provided in the Installation Guide Failure to properly ground the ODU and the IDU could result in property damage in the case of a lightning strike or other excessive static build up 2 Make sure the valid Iridium Pilot Land Station SIM card is installed in the SIM holder and the SIM card slide locking tab is in the correct position RJ 45 port is connected to a computer switch router or server and RJ 11 ports are connected to handsets Figure 2 5 Figure 2 5 LTaTe Ti lun EE UE UE RJ 45 port RJ 11 ports Slide locking tab Iridium Pilot Land Station User Manual 2 6 Starting the System 1 On the IDU press the on off Power Switch located under the SIM cover The system authentication will occur and the ODU will automatically establish a link with the Iridium network Figure 2 6 on off Indicator Light Wier 2473473673 on off Power Switch The on off Indicator Light should be green Note If the on off Indicator Light is not green see Chapter 5 Troubleshooting the IDU 2 Turn on your computers or network Iridium Pilot Land Station User Manual GALYVLS DNILLAD c 13 2 GETTING STARTED 14 2 7 SIM Validation amp LED Indicators In order to access the Iridium network the IDU must have a valid SIM card installed The number and type of voice lines available is set when your Service Provider
70. r damage Where such guarantees operate consumers are also entitled to have this Product or Accessory repaired or replaced if this Product or Accessory fails to be of acceptable quality and the failure does not amount to a major failure Please follow the instructions as to use and report problems promptly problems caused by use that is abnormal or contrary to instructions will generally not be covered You should contact your Product provider in relation to problems with the Product or Accessory and Iridium will assist your Product provider to resolve them including replacement where required EXCLUSIONS This Limited Warranty does not apply in the following circumstances Normal wear and tear Periodic maintenance repair or replacement of parts due to normal wear and tear including without limitation scratches or other damage to surfaces or the appearance of externally exposed parts caused by use are excluded from coverage Iridium Pilot Land Station User Manual SADIGNAddV 9 61 6 APPENDICES 62 Abuse and Misuse Defects or damage that result from accident or neglect including but not limited to dropping the Product or Accessories on hard surfaces from improper operation or storage installation or use of the Product or Accessories in a manner inconsistent with the information in the Installation Guide and or User Manual misuse or abuse exposure to open uncovered connectors including contact with liquid water rain extreme hu
71. s can be reset to the factory defaults using the reset switch on the IDU Exactly how you configure the network clients at your location will vary depending on the operating system Refer to your operating system manual or technical support organization to obtain the exact details to achieve this You should normally use the Iridium Pilot Land Station DHCP server to automatically configure the correct Client settings If you use this option the clients must be setup to obtain their settings automatically This is the easiest way to setup a network If you use a static configuration you must ensure that the IBSU is the default gateway that the IBSU is on the same subnet as all devices and each network address is unique Iridium Pilot Land Station User Manual 3 2 Client Configuration Windows PC Set up for Static Configuration Depending on the needs of your computer network it may be necessary to assign a static IP address to the computer directly connected to the Iridium Pilot Land Station unit The following steps cover a Windows XP configuration however they can generally be applied to all Windows setups For additional assistance in configuring your desktop computer for a static connection please contact your local computer administrator 1 Open Network Connections located in the Control Panel 2 Locate the icon for the Local Area Connection connected to the Iridium Pilot Land Station unit and right click Properties 3 From the l
72. ssage Upgrade successful Power cycle unit will appear Iridium Pilot Land Station User Manual 47 Figure 4 3 Microsoft product screenshot s reprinted with permission from Microsoft Corporation 6 Turn the unit off for 30 seconds and then turn it on again 7 To verify that the new software version was installed connect to the Iridium Pilot Land Station Admin web page see step 2 and click diagnostics The software version is displayed on this page 48 lridium Pilot Land Station User Manual Section V TROUBLESHOOTING 5 0 Troubleshooting Need to isolate problem to ODU IDU Cable AC Power Supply Install Location RF interference physical obstruction Configuration of ISU IP network or provisioning There are three main sources of information for troubleshooting 1 The IBSU Status Web Pages default address http 192 168 0 1 2 IDU LEDs also found on Status web page 3 Site Survey Tool 4 Antenna Utility Iridium Pilot Land Station User Manual ONILOOHSATENOUL S 49 5 1 LED Troubleshooting Charts LED Off Green Green Amber Red Red Flashing Flashing power No power Power Not Used Power Not Used Not Used supplied to supplied supplied o IDU to IDU IDU to IDU IDU zZ switched switched off 2 on Power is T being passed i to ODU el E status Not Used Idle Active Voice Not Used System IDU cannot Q connected to or data Unavail
73. t may cause serious injury if opened Do not under any conditions open or dismantle the IDU Failure to follow these instructions could result in serious injury or death 1 5 2 Radiation Hazard Potentially hazardous radio frequency RF is transmitted from ODU NOILSNGOUYLNI L To avoid risk to personnel keep the following distances between personnel and the antenna when the system power is ON Personnel must maintain a minimum separation distance of 1m from the unit and installers must place the Outdoor Unit transmitter in a manner to maintain this minimum spacing requirement Figure 1 0 STAY BACK ONE METER 3 3FT Failure to do so could result in radio frequency RF energy exposure causing thermal injuries serious injury or death RF Warning Label on top of the ODU Description Minimum Distance from Antenna Within 0 180 of the antenna elevation range 1 0 m 3 3 ft The Outdoor Unit ODU transmits radio frequency energy RF that may cause thermal injuries including tissue damage from increased heating and body temperature When the system power is ON keep all personnel a minimum of 1 0 m 3 3 ft from the antenna see Radiation Hazard Failure to do so could result in serious injury or death Iridium Pilot Land Station User Manual 3 1 INTRODUCTION 4 1 5 3 Antenna mounting and substitution The antenna supplied by the manufacturer or radio dealer must not be mounted at a loca
74. that allow global companies government agencies and individuals to stay connected everywhere With a unique global ecosystem of partners Iridium continues to create new high value capabilities that are leading the world into a new era of communication WWW ium com v Copyright 2014 Iridium Satellite LLC All rights reserved Iridium Iridium Pilot and the Iridium Logo are registered trademarks of Iridium Satellite LLC and its affiliates All other trademarks service marks and logos are the property of their respective holders which have not endorsed sponsored or otherwise affiliated with Iridium is iridium Everywhere RELIABLE CRITICAL LIFELINES
75. the FCC Rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation 6 APPENDICES Responsible Party Iridium Communication Inc 1750 Tysons Boulevard Suite 1400 McLean VA 22102 USA Telephone 1 703 287 7400 Date 19 O2 1013 Pon Oe D Ao 3 Vic President Technology pa Communications Inc 56 Iridium Pilot Land Station User Manual EU Declaration of Conformity bs IRIDIUM Model Declaraliion of Conformity Model 9801 Broadband Terminal Declaration of Conformity EC Directive This i to certify that the following equipment complies with all relevant Essential Health and Safety Requirements of the Radio and Telecommunications Terminal Equipment Directive 1999 5 EC and the Low Voltage Directive 73 23 EC as amended by 93 68 EC _Eqaipment description Indium Model 9801 Broadband Terminal Above Decks Equipment 900A0K 900AOL S00A0M 900A0N 900A0P Celestica Johor Senai Malaysia 15 August 2008 Serial numbers tested Manufacturer Issue date Tha folowing harmenized standards were applex ba the dessgn of the handsel 2 Low Voltage Directive Test Report Report Date EN BISS 2002 SUBSG4E7 25 15 August 2008 z R amp TTE Directive EMG Tast Report Report Date m EN 391 489 20 v1 2 1 ELA TAUSTA 13 May 2008 2
76. the ISU s current firmware is older than AO11001 then this must be checked for the configuration process to work Figure 3 25 RE REM oer Uh abel i d D lt pyk hr iamm a i o at ie mmm Po i baci es CETT Comum ur a nT ui Led rim snih use me m Vica its cmm Ba 4 Check the Upgrade Unit s Configuration check box 5 Click on the file browse icon in the Reconfigure Unit box 6 Select the configuration file from the dialog box 7 Click Activate Iridium Pilot Land Station User Manual NOILWYNDIANOD WALSAS 39 3 SYSTEM CONFIGURATION 40 3 10 New Firmware Notification available in version A012001 and higher The Iridium Pilot Land Station comes with a New Firmware Notification feature which allows you to manage the firmware upgrade process as detailed in Section 4 3 of this User Manual An automated notification is provided on the Device Configuration page of the IBSU GUI indicating a newer version is available To enable this feature when logged in as Administrator under Configuration Select the checkbox Figure 3 26 iim rcm Ble Ug RE Ps vom Mna C rm n oe Him sc p Ba i a ia E RI e m Ge You must contact your Iridium Solutions Provider to be upgraded To disable this feature when logged in as Administrator under Configuration de select the checkbox Iridium Pilot Land Station User Manual Section IV SYSTEM OPERATION 4 0 System Operation No
77. the Product the model number and International Mobile Identification Number IMEI and the sale price of the Product together with a written description of the problem You are responsible for shipping the Product to the authorized warranty service center designated by your Service Provider with freight and insurance prepaid Product that is repaired or replaced under this Limited Warranty shall be shipped to your Service Provider who will work with you to arrange transfer of the product In certain states countries including without limitation Australia and New Zealand the law requires that manufacturers or sellers incur costs relating to the warranty return and replacement of any products In those jurisdictions Iridium and or the Service Provider will pay the costs of return and or replacement as required Refer to www iridium com for a list of Service Providers or contact your Service Provider Iridium Pilot Land Station User Manual Privacy and Data Security Privacy and data security are important to everyone Some features of your Product may affect your privacy or data security Therefore it is important to monitor access to your Product and not to leave it where others might have unmonitored access Lock your Product when not in use Erase all personal information or data before disposing of the Product or recycling it The Product uses network based positioning technology which may be used to obtain a user s approximate location and th
78. tion such that during radio transmission any person or persons can come closer than the indicated minimum safe distance to the antenna 1 0 m 3 3ft To comply with current FCC RF Exposure limits the antenna must be installed at or exceeding the minimum safe distance shown above and in accordance with the requirements of the antenna manufacturer or supplier Base Station Installation The antenna should be mounted on an outdoor permanent structure RF Exposure compliance must be addressed at the time of installation You may contact your radio dealer or the manufacturer for further instructions You as the qualified end user of this radio device must control the exposure conditions of bystanders to ensure the minimum separation distance above is maintained between the antenna and nearby persons for satisfying RF Exposure compliance The operation of this transmitter must satisfy the requirements of Occupational Controlled Exposure Environment for work related use Transmit only when person s are at least the minimum distance from the properly installed externally mounted antenna If you have any concerns about the adequacy of the mounting or support for the Iridium Pilot Land Station device seek advice from a structural engineer or other qualified individual Exposure to radio frequency energy RF from the antenna may cause thermal injuries A including tissue damage from increased heating and body temperature Keep everyone at a safe
79. uring the system and full diagnostics can only be done by the System Administrator and requires a login password The default user name and password is admin Change the password if desired 3 1 Network Configuration Configuration of LAN Settings The Iridium Pilot Land Station Terminal allows you to configure the following LAN settings via the web pages when logged on as admin These settings include P Address Subnet Mask DHCP Server and IP Address Range to Use DNS Forwarding IP Address This is the IP address of the Iridium Pilot Land Station unit as seen at the install location The factory default is 192 168 0 1 You should not change this default unless there is already a LAN at the location in which case you must set this to an unused IP address of the LAN Subnet Mask The factory default is 255 255 255 0 You should only change this default if you change the IP address of the Iridium Pilot Land Station unit All network devices must use the same subnet in order to communicate with one another Dynamic Host Configuration Protocol DHCP server This automatically provides unique IP addresses and appropriate configuration parameters to each network device connected to the Iridium Pilot Land Station unit In the current configuration DHCP is disabled Note While DHCP is disabled devices connected to the Iridium Pilot Land Station unit will need to have their network settings manually configured There must only b
80. w that the system has been set up and configured it is ready for use This chapter provides details on how to use the Iridium Pilot Land Station system 4 1 Data Operation Prior to operation the Iridium Pilot Land Station unit must be installed provisioned and switched on All status lights should be nominal Power LED must be green Power is being supplied to the IDU and it is switched on Status LED is amber IDU and ODU can communicate and are sitting idle This light will turn green once the unit goes online Signal LED is amber or green The unit can see the satellite network A red signal light indicates no signal GPSLED is green The unit has received the necessary GPS information required to operate Data and Voice port lights are green Provisioning details have successfully been received from the network and access to the service has been granted If the unit has been denied access then the lights will be amber Accessing the Web As long as your data port is provisioned and the proper physical connections made access the Internet simply by starting your web browser The IBSU allows you complete functionality to upload and download data web pages and email Note Large files or graphic intense web pages will take longer to transfer or display Note Configuring the system and full diagnostics can only be done by the System Administrator and requires a login password The default user name and password is admin C
81. your computer or network The internal structure of the computer network depends on your needs The Iridium Pilot Land Station is capable of handling everything from the connection of a single PC to a complete Ethernet network The data port provides an Ethernet connection of 10Base T using an RJ45 connector If the Indoor Unit IDU is to be connected to a down stream port of an Ethernet hub or switch then the user will need to use a crossover Ethernet cable Again the data port must be provisioned to connect to the Internet The data LED will be illuminated green Figure 2 4 A 2 2 1 Single PC Connection Connect directly to the data port of the IDU Usea standard Ethernet cable Configure PC for static configuration for more details see Windows PC Set up for Static Configuration 2 2 2 Multiple PC Connection Connect the switch hub router to the data port on the IDU using a crossover Ethernet cable Connect the PCs to the Ethernet switch hub or router Note these multiple devices will be sharing the same satellite connection over the Iridium network the more devices connected the smaller the share of the connection Depending on how your LAN is configured you may or may not want the Iridium Pilot Land Station to act as a DHCP server and to perform DNS forwarding see the following section to change See the Data Operation section for more information on configuring the data connection Iridium Pilot Land Station

Iridium Pilot Land Station User Manual

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